Crawford & Company
Crawford & Company is the world's largest independent claims management company, with more than 700 offices in 70 countries. Revenue: 1.109 billion USD (2016) Headquarters: Atlanta, Georgia, United States Subsidiaries: Crawford & Co Adjusters (UK) Ltd, CEO: Harshavardhan V. Agadi (Aug 2015–), Danielle M. Lisenbey (20 Mar 2012–), David A. Isaac (Oct 2006–)
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Crawford & Company Employees
CBIZ MHM (Memphis) April 2014 - June 2015
Watkins Uiberall, PLLC October 2011 - March 2014
Crawford & Company September 2008 - February 2011
Crawford & Company November 2007 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Office Administration
Education
Rasmussen College-Minnesota 2012 — 2014
Business Management/Accoutning
North Olmsted High 1999 — 2003
Dipolma
Crawford & Company January 2013 - Present
Broadspire (A Division of Crawford & Company) December 2011 - December 2012
Crawford & Company July 2008 - December 2011
DataPath, Inc. July 2005 - May 2008
Century Strategies September 2004 - May 2005
Freelance Design February 2000 - September 2004
Star Packaging Corp. January 1998 - February 2000
Skills
Graphic Design, Web Design, Animation, Photography, 3D, Video Production, Motion Graphics, Customer Service, After Effects, Photoshop, Illustrator, Art Direction, Adobe Creative Suite, Editing, InDesign, Film, Maya, Brochures, Cinema 4D, Video Editing, Film Production, Film Editing
Education
Savannah College of Art and Design 2012 — 2014
Master of Arts (M.A.), Motion Media Design
Valdosta State University 1993 — 1996
Bachelor of Arts (B.A.), Graphic Design, Animation, Photography
Sedgwick CMS April 2000 - Present
Cambridge Integrated Services April 1995 - March 2000
Gates McDonald (now Cambridge) March 1993 - March 1995
Crawford & Company March 1983 - March 1993
Skills
Outlook, New Business Development, Coaching, Team Leadership, Process Improvement, Strategic Planning, Team Building, Customer Service, Litigation Management, Claim, Negotiation, Claims Management, Customer Satisfaction, Sales Management, Workers Compensation, Budgets, Management, Claim Investigation, Subrogation, Insurance, Leadership Development
Education
University of Phoenix-Walnut Creek Campus 1998 — 2000
Business Management
SFSU
Martin County High School
High School Diploma, General
Engle Martin & Associates April 2013 - Present
Crawford & Company October 1993 - April 2013
Skills
Microsoft Excel, Customer Service, English, Teaching, Public Speaking, Negotiation, Team Building, Project Management, Social Media, Teamwork, Claim, Casualty, Insurance, Property Damage, Subrogation, Claim Investigation, Claims Handling, Commercial Lines, Liability, Property, Property Claims, Inland Marine, Professional Liability, Sales, Liability Analysis, Claims Investigations, Accident, Claims Management, Legal Liability, Xactimate, Commercial Insurance, Casualty Insurance, General Insurance, Litigation Management, Reinsurance, Risk Management, Water Damage, Claims Resolution, Mold Remediation
Education
Skyline College 1976 — 1978
General Studies
Terra Nova High School 1972 — 1976
General Studies, High School Diploma
Alcoa Inc. May 2002 - Present
Aon March 1996 - January 2001
Crawford & Company April 1991 - March 1996
CNA Insurance April 1981 - March 1990
Travelers November 1978 - March 1981
Skills
Claims Management, Claim, Insurance, Negotiation, Workers Compensation, Strategic Planning, Risk Management, Property & Casualty..., Commercial Insurance, Liability, Risk Assessment, Litigation Management, Claim Investigation, Investigation, Casualty, Casualty Insurance, Management
Education
Penn State University 1974 — 1978
Bachelor of Science (BS), Man-Environment Relations
VeriClaim, Inc. June 2014 - Present
Crawford & Company 2011 - 2014
Crawford & Company 2008 - 2011
Crawford & Company 2001 - 2008
Crawford & Company 1999 - 2001
Apex Adjusting Group, Inc. 1995 - 1999
Crawford & Company 1993 - 1995
Skills
Claims Management, Claim, Property & Casualty..., Property Damage, Property Claims, Insurance, General Insurance, Commercial Lines, Commercial Insurance, Casualty, Brokers, Adjusters, Large Loss, Legal Liability, Underwriting, Inland Marine, Casualty Insurance, Liability
Education
Purdue University 1988 — 1992
Bachelor of Science, Industrial Technology
Crawford & Company April 2013 - October 2014
Midwest Claim Service LLC February 2013 - October 2014
LeRose Consulting LLC January 2013 - October 2014
Liberty Mutual 2008 - 2012
Indiana Insurance 2002 - 2008
Peerless Insurance 1984 - 2002
The Hanover Insurance Group 1981 - 1983
Travelers 1979 - 1981
Skills
Property & Casualty..., Claims Management, Insurance, Field Claim Management, Claims Auditing, Vendor Management Skills, Process Improvement..., Change Champion, Merger & Acquisition..., Estimate Review and..., Quality Assurance, Leadership, Claim, Legal Liability, Process Improvement, Casualty, Commercial Insurance, Property Damage, Professional Liability, Liability, General Insurance, Workers Compensation, Subrogation, Commercial Lines, Accident, Claim Investigation, Casualty Insurance, Property
Education
Seton Hall University 1974 — 1978
Bachelor of Science (BS), Secondary Education and Teaching
VIRGINIA PROPERTY INSURANCE ASSOCIATION July 2011 - October 2012
Avizent / Frank Gates Service Company January 2009 - July 2011
MONDIAL ASSISTANCE June 2008 - November 2008
UTICA NATIONAL INSURANCE GROUP August 2006 - June 2008
WILLIS / HILB ROGAL & HOBBS August 2003 - August 2006
WASHINGTON METRO AREA TRANSIT AUTHORITY July 2002 - July 2003
CRAWFORD & COMPANY July 1989 - June 2002
Skills
Claim, Claims Management, Insurance, Liability, Property & Casualty..., Casualty, Commercial Insurance, Claim Investigation, Liability Analysis, Workers Compensation, Risk Management, Claims Handling, Analysis, Recruiting, Employee Benefits, Medicare
Education
Randolph-Macon College 1984 — 1988
Psychology, Psychology - research and analysis; Minor: Biology
Intact Financial Corporation August 2010 - Present
ClaimsPro Inc. June 2009 - July 2010
Wawanesa Insurance April 2008 - April 2009
Bollington Insurance Brokers Ltd June 2006 - January 2008
Crawford & Company April 2004 - May 2006
RSA March 2003 - March 2004
Skills
Insurance Fraud, Insurance Adjusting, Motivational Speaking, Golf, Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Claim, Liability, Risk Management, Casualty, Claims Management, Commercial Lines, Business Analysis, Legal Liability, Customer Service, Change Management, Financial Risk
Education
Simon Fraser University 2014 — 2015
Diploma, Risk Management
Insurance Institute of Canada 2009 — 2015
CIP, Insurance
Institute of Credit Management 1997 — 2001
Diploma in Credit Management, Credit Management
Unifund Insurance March 2014 - April 2015
Style Cakes April 2011 - November 2014
Crawford & Company October 2002 - June 2010
Allianz Insurance March 2000 - October 2002
Skills
Weddings, Fashion, Art, Merchandising, Writing, Customer Service, Styling, Copywriting, Advertising, Photography, Cupcakes, Social Networking, Graphic Design, Event Management, Event Planning, Creative Direction, Baking, Trade Shows, Social Media Marketing, Creative Writing, Public Relations, Social Media, Brand Development, Cakes, Blogging, Adobe Creative Suite, Bakery
Education
Queen's University
Bachelor of Arts, English Literature
Crawford & Company August 2007 - Present
Crawford and Company September 2007 - April 2012
Hotel booking solutions Inc. (HBSI) November 2005 - September 2007
SRA Systems November 1998 - October 2005
SRA Systems Pvt. Ltd 1998 - 1999
Skills
XML, MS Project, Project Management, Six Sigma, SDLC, Software Project..., Agile Methodologies, Visio, Integration, Software Development, Business Intelligence, Process Improvement, Risk Management, IT Strategy, RDBMS, Kintana, Certified Scrum Master..., Management, Analysis, Requirements Analysis, Scrum, Requirements Gathering, Vendor Management, Business Process..., Project Portfolio..., Business Process, Resource Management, PMO, Program Management
Education
Pondicherry University 1991 — 1995
B.Tech, Engineering
Pondicherry University 1991 — 1995
Bachelor of Technology (B.Tech.)
Sirimahachai Home Center January 2009 - Present
Crawford & Company July 2008 - October 2008
Skills
Retail, Operations Management, Change Management
Education
University of Michigan - Stephen M. Ross School of Business 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
RMIT University 2008 — 2009
Bachelor of Engineering (B.Eng.), Aerospace, Aeronautical and Astronautical Engineering
Kasetsart university 2006 — 2008
Bachelor of Engineering (BEng), Aerospace, Aeronautical and Astronautical Engineering
Virginia Peninsula Claims Service September 2012 - Present
Central Kentucky Claims Service January 2008 - July 2012
Roanoke Valley Claims Service September 1999 - October 2007
Crawford & Company September 1991 - August 1999
Skills
Claim, Liability, Commercial Lines, Property & Casualty..., Insurance, Casualty, Commercial Insurance, Property Damage, Subrogation, General Insurance, Claim Investigation, Liability Analysis, Adjustments, Property Claims
Education
Radford University 1983 — 1987
Bachelor's Degree, Finance & Insurance
The American Institute for Chartered Property Casualty Underwriters 1996 — 1999
CPCU, Insurance
Insurance Institute of America 1994 — 1995
AIC, Insurance
Insurance Institute of America 2000 — 2001
AIS, Insurance
Emerald Coast Rehab Associates, Inc October 2003 - Present
V.E.P. Enterprises July 1995 - October 2003
Crawford & Company March 1994 - July 1995
Home Health Care of Pensacola December 1988 - March 1994
Baptist Health Care September 1981 - December 1988
Skills
Nursing Management, Consulting, Workers Compensation, Medicare, Medical Devices, Veterans Benefits, Change Management, Healthcare Management, Business Strategy, Strategic Planning, Program Management, Coaching, Jones Act, Liability, Disability Management, Healthcare, Management Consulting
Education
University of West Florida 1985 — 1986
Attended Classes for, Nursing Administration
Pensacola State College 1982 — 1984
Associate of Science (AS), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Crawford & Company June 2012 - Present
Chartis December 2007 - February 2012
McLarens Young International February 2006 - November 2007
Skills
Adjusting, Insurance Claims, Claims Management, Claims, Property Damage, Liability, General Liability, Reinsurance
Education
Shanghai Maritime University 2001 — 2005
Bachelor's degree, Business Administration
Macys Systems & Technology November 2013 - Present
Hewlett-Packard April 2011 - October 2013
ACS, a Xerox Company January 2010 - December 2010
RedPrairie August 2009 - December 2009
Crawford & Company November 2008 - June 2009
DataScan Technologies November 2007 - October 2008
Hewlett-Packard January 2007 - June 2007
CMC Ltd January 2005 - October 2006
Skills
Agile Methodologies, DB2, Data Modeling, Microsoft SQL Server, Microsoft BI SSIS, Unix, Business Intelligence, ETL, Data Warehousing, SSIS, SQL, XML
Education
Osmania University 2001 — 2004
Master of Computer Applications (MCA), Computer Science
Optimal Claim Services 2012 - Present
Crawford & Company 2012 - Present
Independent Adjuster September 2011 - Present
Skills
Indiana License, TX License, FL License, MN License, KY License, MS License, AL License, OK License, GA License, NC License, Xactimate 25, 27.1 and..., Microsoft Office, NFIP Certified, FL Wind Mitigation..., FL Sinkhole Certified, Florida Citizens..., California Earthquake..., Process Improvement, Construction, Claim, Customer Service, Xactimate, Claims Management, Insurance, Negotiation, Sales, Property Claims, Time Management, Microsoft Excel, Strategic Planning, Wind Mitigation, Budgets, Adjustments, Risk Management, Property Damage, Team Building, Subrogation, Commercial & Large Loss, Liability, Adjusters, Casualty, Commercial Lines
Education
IUPUI 2003 — 2006
Organizational Leadership Supervision
Purdue University 2001 — 2003
Purdue University
PMA Companies May 2007 - Present
Crawford & Company June 2001 - May 2007
Crawford & Company February 1997 - June 2001
Crawford & Company June 1989 - February 1997
Skills
Claims Investigations, Communication, Organization, Self-starter, Claims Management, Workers Compensation, Litigation Management, Claim, Subrogation, Insurance, Legal Liability, Liability Analysis, Investigation, Liability, Claim Investigation, Commercial Insurance, Property & Casualty..., Risk Management
Education
Slippery Rock University of Pennsylvania 1975 — 1979
Bachelor's Degree, Biology, General
Moorestown High School 1972 — 1975
Lowers Risk Group May 2008 - Present
PureSafety 2006 - 2008
OCI (subs. of UNUM Provident) 2005 - 2006
INFORM Applications (subs. of Information Builders) 2002 - 2005
BCI Knowledge Group 2001 - 2002
Cybersettle.com 2000 - 2001
Crawford & Company 1995 - 2000
Johnson & Higgins 1992 - 1995
Skills
Insurance, Underwriting, Risk Management, Claim, Risk Assessment, Financial Risk, New Business Development, Workers Compensation, Liability, Professional Liability, Business Development, Legal Liability, Investigation, Strategy, Security, Property & Casualty..., Reinsurance
Education
St. John's University, The Peter J. Tobin College of Business 1994 — 1997
MBA, Executive Management
Penn State University
B.S., Environmental Resource Management
Crawford & Company January 2014 - Present
Custom Legal Nursing Services May 2013 - Present
Hospice and Palliative Care Charlotte Region May 2013 - December 2013
All Care VNA and Hospice December 2010 - February 2013
Gardner VNA January 2009 - December 2010
Brigham and Women's Hospital August 2006 - December 2008
Skills
Oncology Nursing, Pediatric Nursing, Home Care, Chemotherapy, Medical/Surgical, Nursing, Cardiac Monitoring, Neonatal Nursing, PICC lines, Registered Nurses, Acute Care, Palliative Care, Cardiac Care, NRP, Wound Care, Central Lines, Healthcare, Surgical Nursing, Phlebotomy, Telemetry, Chest Tubes, Clinical Research, ACLS, BLS, Nursing Process, End of Life, Geriatric Nursing, Hospitals, IV, Inpatient, Legal Nurse Consulting, Medication..., Medical Records, Nursing Documentation, Nursing Education, Nursing Management, Patient Advocacy
Education
Saint Anselm College 2001 — 2005
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Saint Bernard's Central Catholic High School 1998 — 2001
High School Degree
AIESEC Canada July 2015 - Present
AIESEC Vietnam June 2014 - June 2015
AIESEC Canada January 2013 - December 2013
AIESEC Canada May 2013 - July 2013
Crawford & Company June 2009 - September 2010
Skills
Leadership, Sales, Sales Management, Management, Public Speaking, Public Relations, Analysis, Team Leadership, Strategic Planning, Critical Thinking, Team Management, Salesforce.com, Social Networking, Market Research, Marketing Communications, Budgets, Project Planning, Nonprofits, Talent Management
Education
Queen's University 2011 — 2015
Bachelor of Arts, Global Development Studies
North Park Secondary School 2007 — 2011
High School Diploma
Medical Cost Control Inc. March 2009 - Present
Advanced Review March 1998 - 2009
Crawford & Company March 1989 - March 1998
Education
Portland State University
The Stevens Firm, PC June 2015 - Present
Friedman, Martin & Stevens August 2012 - June 2015
Lasky Law Group February 2003 - September 2012
Claims Management Services, Inc. 1998 - 2003
Crawford & Company February 1996 - February 1998
Skills
Premises Liability, Wrongful Death, Insurance, Claims, Personal Injury, Probate, Insurance Claims, Property & Casualty..., Torts, Auto Accidents, Construction, Personal Injury..., Insurance Law, Trial Practice, Accident, Litigation, Civil Litigation, Construction Law, Claim, Automobile Accidents, Appeals, Medical Malpractice, Arbitration, Public Liability, Commercial Litigation, Trials, Courts, Business Litigation
Education
John Marshall Law School 2000 — 2002
Juris Doctor, Jurisprudence
Presbyterian College 1991 — 1995
bs, Business Administration
Liberty Mutual Insurance 2012 - Present
Crawford & Company April 2012 - September 2012
Portland General Electric October 2011 - March 2012
Sedgwick CMS December 2010 - July 2011
ESIS November 1987 - December 2010
Skills
Claim, Insurance, Workers Compensation, Analysis, Casualty, Claim Investigation, Claims Management, Commercial Insurance, Customer Service, Employee Benefits, Financial Risk, General Insurance, Health Insurance, Legal Liability, Litigation Management, Liability, Management, Process Improvement, Property, Professional Liability, Risk Assessment, Subrogation, Team Building, Risk Management, Underwriting
Education
Insurance institute of America
AIC
Certified Claims Examiner
Oregon General Adjusters Insurance License
Portland Community College
Business
Washington General Adjusters Insurance License
Broadspire July 2007 - Present
Crawford & Company September 2000 - July 2007
Skills
Claims Management, Workers Compensation, Financial Risk, Liability, Claim, Property & Casualty..., Legal Liability, Liability Analysis, Brokers, Risk Management, Casualty, Insurance, Managed Care, Professional Liability, Casualty Insurance, Commercial Insurance
Education
Seton Hall University 1982 — 1986
Bachelor, Bachelor of Science in Business Administration
Seton Hall University 1982 — 1986
Bachelor, Bachelor of Science in Business Administration
Pascack Valley 1978 — 1982
Crawford & Company
Skills
Commercial Insurance, Property & Casualty..., Claim, Insurance, Claims Management, General Insurance
Education
Penn State University 1988 — 1992
Bachelor's degree, Business
Crawford & Company January 2012 - Present
MY OWN PLACE June 2009 - Present
Skills
PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Public Speaking
Education
Prince George's Community College 2014 — 2017
Associate's Degree, Criminal Justice/Police Science
MModal March 2000 - November 2013
Pro-Med Transcription July 1996 - March 2000
Crawford & Company 1987 - 1992
Skills
Troubleshooting, Medical Transcription, Speech Recognition, Learning Quickly, Medical Terminology, Medical Records, Editing, Transcribing, Research, Close Attention to..., Office Equipment, Quicken, Customer Oriented, Open Minded, Open Office, Microsoft Word, Tax Preparation, Turbo Tax, Bookkeeping, Learn New Software..., Always Willing to Learn, Empathy, Discerning
Education
Santa Fe College 1973 — 1974
Crawford & Company January 2013 - Present
ClaimsPro Inc. International Programs Group Division of SCM March 2011 - January 2013
Wawanesa Insurance March 2008 - February 2011
ServiceMaster Restore of Vancouver 2006 - 2008
Skills
Casualty, Liability, Subrogation, Claims Management, Claim, Property & Casualty..., Commercial Lines, Legal Liability, Commercial Insurance, General Insurance, Insurance, Professional Liability, Underwriting, Property Damage, Brokers, Claims Handling, Adjustments, Property Claims
Education
Insurance Institute 2009 — 2013
CIP
Simon Fraser University 2006 — 2008
Business/Commerce, General
Glasheen, Valles & Inderman LLP February 2008 - Present
Crawford & Company September 2001 - February 2008
Law Office of Tom King 2000 - 2000
United States Army July 1989 - September 1995
Education
South Plains College 1999 — 2001
General Studies
West Virginia Northern Community College
Liedle, Lounsbery, Larson & Lidl May 2010 - Present
Liedle, Getty & Wilson January 2001 - March 2010
Ocean Beach Town Council 2002 - 2004
Borton Petrini, LLP March 1996 - December 2000
Crawford & Company July 1989 - March 1996
Skills
Litigation, Employment Law, Civil Litigation, Product Liability, Construction Law, Claim, Mediation, Dispute Resolution, Business Litigation, Alternative Dispute..., Insurance Law, Liability, Arbitration, Personal Injury..., Class Actions, Trials, Torts, Litigation Management, Breach Of Contract, Wrongful Death, Toxic Tort, Public Liability
Education
Western State University College of Law 1990 — 1994
JD, Law
San Diego State University-California State University 1984 — 1988
BS, Finance
Western High 1978 — 1981
OSC Vocational Systems, Inc. October 2010 - Present
Favorite Associates March 2008 - October 2010
Crawford & Company August 2005 - May 2007
Skills
Vocational..., Coaching, Customer Service, Mental Health, Psychology, Psychotherapy, Public Speaking, Qualitative Research, Healthcare, Career Counseling, Teaching, Event Planning, Research, Social Services
Education
Seattle University 2003 — 2005
Master's, Therapy and Counseling
Seattle University 2001 — 2003
BA, Psychology
Crawford & Company June 2010 - Present
Aon Risk Services October 2008 - June 2010
Aon Risk Services January 2008 - October 2008
Aon Risk Services March 2005 - January 2008
Custard Insurance Adjusters Canada Inc. 2002 - 2005
Cunningham Lindsey Canada 2000 - 2002
SCM Canada 1995 - 2000
Lindsey Morden/Morden & Helwig 1984 - 1995
Skills
Insurance, Property & Casualty..., Risk Management, Commercial Insurance, Liability, General Insurance, Claims Management, Legal Liability, Professional Liability, Brokers, Claim, Casualty, Commercial Lines, Sales, Management, Leadership, Litigation Management, Insurance Law, Product Liability, Liability Analysis, Employment Practices..., Umbrella Insurance, Property Damage, Subrogation
Education
Sheridan College 1982 — 1985
Business, Marketing/Sales
The University of Western Ontario 1979 — 1982
B.Sc.
Crawford & Company January 2012 - December 2014
National Interstate Insurance Company December 2010 - March 2011
Cambridge Integrated Services September 2007 - March 2010
Grange Mutual Casualty Company September 2001 - November 2006
Skills
Insurance, Liability, Property & Casualty..., Claim, Claims Handling, Claims Management, Claim Investigation, Casualty, Subrogation, Liability Analysis, Property Damage, Property Claims, Commercial Lines, Commercial Insurance, Legal Liability, Casualty Insurance, General Insurance
Education
Slippery Rock University of Pennsylvania
B. S., Occupational Health and Safety Management
The Coca-Cola Company 2015 - Present
Beecher Carlson 2005 - 2015
Willis Insurance Services of Georgia, Inc 2002 - 2005
Marsh 1996 - 2002
Crawford & Company 1979 - 1996
Skills
Workers Compensation, Claims Management, Legal Liability, Casualty, Property & Casualty..., Employment Practices..., Commercial Insurance, Liability, Professional Liability, Claim, Multi-line Claims..., Vendor Oversight..., Claims Administrator..., Project Management, Risk Management, Underwriting, Financial Risk, Reinsurance, D&O, Brokers, General Insurance
Education
Siena Heights University
Bachelor of Arts, Business Administration & Management - Cum Laude
Siena Heights University
Associate of Arts, International Trade
DANA Insurance and Risk Management, Inc. November 2009 - Present
Crawford & Company July 2007 - November 2009
Skills
Workers Compensation, Insurance, Claims, Customer Service, Microsoft Office, Excel, PowerPoint, Customer Relations, Word, Problem Solving, Outlook, Negotiation, Access, Administration, Writing, Social Media, Public Speaking, Sales Management, Contract Negotiation, Analysis, Documentation, Risk Management, Lotus Notes, Policy, Data Entry, Pricing, New Business Development, General Liability, Claim, Legal Liability, Liability, Property & Casualty..., Professional Liability, Commercial Insurance, Brokers, Microsoft Word, Microsoft Excel
Education
Roanoke College 2003 — 2007
BA, History
QBE North America June 2008 - February 2014
Crawford & Company 2006 - 2007
American Safety Insurance 2004 - 2006
Technology Services November 2002 - 2004
Aon - Aon Services Group 1995 - 2002
SunGard - Comdisco Professional Services 1993 - 1995
Travelers - RFC Intermediaries, Inc. 1981 - 1992
Skills
Team Leadership, Insurance, Reinsurance, Business Analysis, Risk Management, IT Management, Mergers & Acquisitions, General Insurance, Underwriting, SDLC, Business Requirements, Requirements Analysis, Property & Casualty..., Change Management, Strategic Planning, IT Strategy, Business Alignment, Vendor Management, Process Improvement, Disaster Recovery, Casualty, Enterprise Architecture, Requirements Gathering, Business Relationship...
Education
San Diego State University-California State University
BS, Information Systems Minor:Occupational Sociology
Crawford & Company July 2015 - Present
Crawford & Company October 2013 - June 2015
ISB Canada August 2011 - October 2013
Skills
Insurance, Customer Service, Training, Microsoft Office, Sales, Process Improvement, Account Management, Team Building, Microsoft Excel, Microsoft Word, Leadership, Risk Management, Management, Marketing, Coaching, Background Checks, Financial Reporting, Service Level Agreements, New Business Development, Customer Satisfaction
Education
Insurance Institute 2013 — 2017
Chartered Insurance Professional, Insurance
Sheridan College 2010 — 2013
Marketing, Marketing/Marketing Management, General
Oakville College Careers & Academics 2009 — 2010
Hairstyling Diploma
The Fraser Institute July 2015 - Present
The Fraser Institute January 2015 - June 2015
The Fraser Institute September 2014 - December 2014
Crawford & Company January 2014 - September 2014
Wilfrid Laurier University September 2013 - April 2014
Town and Country Planning Division, Government of Trinidad and Tobago February 2014 - February 2014
Skills
Critical Thinking, Research, French, Excellent Communication, SPSS, Policy Analysis, GIS, Policy, Data Analysis, Time Management, Strategic Planning, Adobe Creative Suite, Economic Development, CAD, Political Risk Analysis, Big Picture View, Financial Modeling, Adaptability, Microsoft Excel, International Political..., STATA, Regression Analysis, Project Management, Urban Planning, Land Use Planning, Land Use Law, International Relations, Regional Development, Market Research, Management Consulting, Analysis, Leadership, Politics, Community Development, Political Science, Statistics, Qualitative Research, Public Speaking, Public Policy
Education
Wilfrid Laurier University
Master of Arts (MA)
Ryerson University
Bachelor's degree
Arizona Claims Service, LLC January 1999 - Present
Arizona Claims Service 1999 - Present
Doan & Company January 1999 - December 2002
Crawford & Company January 1997 - December 1998
Skills
Claims Management, Certified Frame &..., Certified Welder, Certified Brake &..., Post Repair Inspector /..., Certified Welding..., General Insurance, Expert Witness, Liability, Microsoft Office, Subrogation, Property Damage, Commercial Insurance, Casualty, Liability Analysis, Arbitration, Claim Investigation, Legal Liability, Commercial Lines, Litigation Management, Underwriting, Property & Casualty..., Insurance, Customer Service, Casualty Insurance
Education
Pierce College 1978 — 1980
Associate's degree, Political Science and Government
Canoga Park High School 1975 — 1977
3.8 GPA, Mathematics
Carl Warren & Company January 1998 - Present
NovaPro Risk January 1998 - July 2011
Crawford & Company October 1992 - January 1996
Skills
Claim, Claims Management, Claim Investigation, Workers Compensation, Managed Care, Investigation, Strategic Planning, Risk Management, Insurance, Litigation Management, Team Building, Management, Executive Management, Claims Investigations, Medicare, Negotiation, Casualty, Leadership, Customer Service, PPO, Settlement, Brokers, Account Management, Litigation, Reinsurance, Subrogation
Education
Pacific Lutheran University - School of Business 1988 — 1990
Sedwick June 2013 - Present
Super Value December 2011 - April 2013
Zurich Insurance April 2007 - November 2011
St. Paul Companies/Travelers February 2005 - April 2007
ACE/ESIS May 1999 - February 2004
Works July 1991 - May 1999
Alexsis August 1989 - July 1991
Crawford & Company May 1986 - August 1989
Skills
Workers Compensation, Employee Benefits, Liability, Healthcare, Property & Casualty..., Commercial Insurance, Legal Liability, Litigation Management, Casualty, Subrogation, General Insurance, Underwriting, Professional Liability, Commercial Lines, Reinsurance, Risk Management, Liability Analysis, Product Liability, Health Insurance, Brokers, Mediation, Claim Investigation, Claim, Claims Handling, Claims Management, Claims Resolution, Financial Risk, Insurance, Litigation, Property, Settlement, Training, Workers' Compensation...
Education
NEI 1989 — 1991
electronics- certificate, electronics
University of Minnesota-Twin Cities 1983 — 1985
none, Pre law
Rainy River Community College 1981 — 1983
none, general education course work
Rainy River Community College 1979 — 1981
Sedgwick Claims Management Services August 2009 - Present
Sedgwick Claims Management Services August 2009 - Present
Sedgwick Claim Management Services August 2009 - May 2010
Complete Claims Services May 2008 - August 2009
Scibal Associates February 1998 - January 2008
Scibal Associates February 1998 - December 2007
Crawford & Company February 1995 - February 1998
Skills
Liability, Workers Compensation, Claim, Insurance, Legal Liability, Litigation, Personal Injury, Subrogation, Negotiation, Litigation Management, Professional Liability, Claim Investigation
Education
Robert Morris College
Associate Degree, Business
School District of Springfield Township June 2012 - Present
School District of Springfield Township September 2008 - Present
ECRI Institute June 1998 - August 2005
Crawford & Company September 2004 - May 2005
AlliedSignal May 1996 - June 1998
Lockheed Martin May 1995 - June 1996
Mobil Oil Corporation May 1990 - September 1994
Skills
Technology Integration, Curriculum Development, Teacher Training, Instructional Technology, Educational Technology, Staff Development, Curriculum Design, Classroom, Distance Learning, Differentiated..., Educational Leadership, K-12, Classroom Management, E-Learning, Elementary Education, Instructional Design
Education
Saint Joseph's University 2009 — 2011
Master of Science, Instructional Technology
Temple University 1989 — 1990
Master of Science, Environmental Health and Air Pollution
Stockton University 1984 — 1988
Bachelor of Science, Chemistry
Rapid Response Team June 2014 - Present
Crawford & Company July 2009 - May 2014
Motorsport Marketing January 2008 - July 2009
Crawford & Company October 2006 - December 2007
Skills
IICRC Certified, Property Techincal...
Education
Radford University 2002 — 2006
Bachelors, Graphic Design and Business Management
PMA Companies March 2013 - Present
PMA Companies March 2001 - Present
PMA Companies March 2001 - March 2013
Crawford & Company September 1997 - March 2001
Crawford & Company September 1996 - September 1997
Crawford & Company October 1994 - September 1997
Crawford and Company February 1994 - October 1994
Skills
Training, Training Delivery, Casualty, Human Resources, Subrogation, Interviews, Project Management, Property Damage, Negotiation, Coaching, EDI Resolution, Geographic Expansion, Governmental Compliance, Stakeholder Liaison, Claims, Casualty Claims
Education
Pennsylvania State University-Great Valley Graduate Center 2009 — 2012
Master of Education (M.Ed.), Instructional Systems Program
Towson University 1988 — 1992
Bachelor of Arts, Business Administration
Great Valley High School 1984 — 1988
Saint Elizabeth Health Care March 2014 - Present
Great-West Life February 2011 - March 2014
Crawford & Company May 2008 - January 2011
Robert Half International September 2007 - March 2008
Percepta (Ford Motor Company) 2000 - 2007
Skills
Call Center, Customer Service, Performance Management, Process Improvement, Insurance, Recruiting, Employee Relations, Vendor Management, Account Management, Talent Management, Coaching, Human Resources, Training Delivery, Project Management, Talent Acquisition, Call Centers, Teamwork, Customer Retention, Management, Leadership, Team Leadership, Employee Benefits, CRM, Customer Experience, Operations Management
Education
Ryerson University 2000 — 2001
Business, Finance
Sheridan College 1996 — 1999
Business Administration, Finance
Crawford & Company March 2015 - Present
Homage Restaurant August 2014 - December 2014
Angels Family Diner February 2013 - August 2014
Skills
Marketing, Marketing Communications, Social Media, Customer Service, Microsoft Office, Facebook, Photoshop, Advertising, Restaurants, Food & Beverage, Social Networking, Integrated Marketing
Education
Sheridan College 2008 — 2010
Advertising Diploma, Advertising
Pappas Restaurants, Inc. November 2003 - Present
Crawford & Company March 1991 - October 2003
Skills
Insurance, Employee Benefits, Customer Service
Education
Roanoke College 1983 — 1987
Bachelor of Arts
Associa March 2014 - Present
Noneman Real Estate Company June 2013 - March 2014
TST Expedited Services July 2011 - June 2013
Flagstar Bank December 2010 - July 2011
Crawford & Company November 2007 - December 2010
Chase January 2007 - November 2007
Skills
Residential Homes, Real Estate, Property Management, Customer Service, Condos, Investment Properties, Contract Negotiation, Negotiation, Budgets, Sales, Management
Education
Owens Community College 1998 — 1999
Associate’s Degree, Business Administration and Management, General
CHCS Careforce Network March 2015 - Present
Cone Health August 2014 - July 2015
Novant Health December 2013 - July 2014
Accordant CVS Caremark Corporation April 2013 - November 2013
Aline Staffing Solutions October 2012 - April 2013
Kindred Hospital July 2012 - October 2012
Novant Health July 2011 - May 2012
Hoover Rehabilitation August 2006 - June 2011
Crawford & Company November 2005 - August 2006
Concentra Integrated Services August 2004 - October 2005
Skills
Nursing, Healthcare, Case Management, Health, Cardiac, Case Managment, Medical Case Management, Return to Work Planning, Medicaid, Medicare, Disease Management, Hospitals, Medicine, Medical Records, Clinical Research, Healthcare Management, Inpatient, Patient Safety, HIPAA, Acute Care, Treatment
Education
Pfeiffer University 2015 — 2017
Master’s Degree, Health/Health Care Administration/Management
Winston-Salem State University 1996 — 2000
BS, Nursing
Crawford & Company April 2015 - Present
Rimkus Consulting Group, Inc. October 2014 - March 2015
SullivanCurtisMonroe Insurance Services, LLC September 2013 - June 2014
Crawford & Company February 2004 - June 2013
CNA Insurance April 2002 - February 2004
Liberty Mutual Insurance August 1999 - September 2001
Crawford & Company January 1996 - August 1999
UPS July 1988 - September 1996
Skills
Property & Casualty..., Property Damage, General Liability, Insurance Claims, Claim, Casualty, Liability, Legal Liability, Workers Compensation, Litigation, Claims Handling, General Insurance, Claims Management, Insurance, Subrogation, Commercial Lines, Liability Analysis, Expert Witness, Leadership, Risk Management, Commercial Insurance, Investigation, Private Investigations, Professional Liability, Reinsurance, Adjustments, Brokers, Claim Investigation, Fraud, Litigation Management, Umbrella Insurance, Claims Resolution, Health Insurance, Disability Insurance, Inland Marine, Settlement, Casualty Insurance
Education
Whittier College 1992 — 1995
Bachelor's Degree, History
Rio Hondo College 1988 — 1991
Transferred to Whittier College, General Studies
Medical Board Of California March 2013 - Present
Crawford & Company July 1991 - September 2006
Education
San Diego State University-California State University 1985 — 1988
Bachelor’s Degree, Psychology
QBE Insurance August 2010 - Present
QBE Insurance August 2010 - Present
Foremost Insurance August 2001 - August 2009
Cunningham Lindsey 1999 - 2001
Crawford & Company October 1996 - August 1999
Skills
Claims Management, Property Claims, Casualty, Claim, Liability, Legal Liability, Commercial Lines, General Insurance, Property & Casualty..., Commercial Insurance, Professional Liability, Reinsurance, Subrogation, Workers Compensation, Claim Investigation, Insurance, Property Damage, Supervisory Skills, Construction, Vendor Management, Casualty Insurance, Flood Insurance
Education
University of Phoenix 2002 — 2005
Bachelor's degree, Business Administration and Management, General
Claremore High School 1984 — 1988
Rogers State University
All Medical Personnel May 2008 - Present
Spirit Airlines April 2007 - April 2008
Crawford & Company July 2002 - April 2007
Marsh & McLennan August 1998 - June 2002
Skills
Crystal Reports, Visio, PowerPoint, PerfectForms, Photoshop, Illustrator, InDesign, ADP Enterprise, Ultipro, SSRS, Mac OS X, Workflow Design, HRIS, HR Transformation, Onboarding, Process Engineering, Business Process..., Process Mapping, Data Analysis, Report Writing, Presentation Preparation, Data Presentation, SharePoint Designer, HR Policies, Adobe Acrobat, Employee Self Service, Employee Benefits, Reporting Systems, Human Resources, Forms, Digital Signatures, Wordpress, PeopleSoft, Benefits Administration, Designing Marketing..., Job Description Creation, Lawson HRIS, ADP ReportSmith, Microsoft Excel, Applicant Tracking..., ADP Payroll, SharePoint, Microsoft Word, Talent Acquisition, Adobe Muse, Marketing Communications
Education
Palm Beach Atlantic University 1994 — 1999
Bachelor of Science
Engle Martin & Associates July 2015 - Present
Crawford & Company November 2011 - Present
Farmers Insurance July 2007 - November 2011
Skills
Insurance, Property & Casualty..., Claim, Commercial Insurance, General Insurance, Liability, Claims Management, Customer Service, Casualty Insurance, Underwriting, Property, Property Damage, Legal Liability
Education
San Diego State University-California State University
Liberal Arts
Gibson Overseas 2011 - 2012
Crawford & Company November 2007 - April 2011
Skills
Bilingual-English/Spanis..., Microsoft Office, Microsoft Excel, Microsoft Word, Oracle, Typing, Outlook, Internet, Human Resources, Sales, Data Entry, Negotiation, Software Documentation, Claim, Teamwork, Customer Service, Sales Management, PowerPoint, Retail, Forecasting, Inventory Management, Merchandising, Marketing, Time Management, Accounting, Insurance, Management, Documentation
Education
Rio Hondo College 2012 — 2015
Associate of Arts (AA), Business Administration and Management, General
Richmond Risk Consultants September 2011 - Present
British Columbia Institute of Technology 2009 - 2010
ClaimsPro Inc. 2007 - 2008
CSC Canadian Specialty Claims Inc. 2001 - 2007
CNA Insurance (Entertainment Coalition) 1997 - 2001
Crawford & Company 1995 - 1997
Cunningham Lindsey 1993 - 1995
Zurich Insurance 1991 - 1993
Intact (then Guardian Insurance Company of Canada) 1986 - 1991
Skills
Insurance, Property & Casualty..., Casualty Insurance, Commercial Insurance, Claim, Liability, Reinsurance, General Insurance, Risk Management, Underwriting, Professional Liability, Claims Management, Legal Liability, Property Damage, Brokers, Workers Compensation, Management, D&O, Financial Risk, Litigation Management, Subrogation, Negotiation, Umbrella Insurance, Customer Service, Leadership, Training, Marketing, Auditing, Litigation, Analysis, Risk Assessment
Education
The Institutes 2013 — 2015
Associate of Risk Management
Simon Fraser University 2008 — 2011
BGS, Business & Liberal Arts
University of California, Los Angeles 1997 — 2000
Film, Business & Legal Affairs for Film, TV & New Media; Finance & Accounting for Film, TV & New Media
Insurance Institute of Canada 1991 — 1995
Associate of the Insurance Institute of Canada, Claims Specialty
MetLife October 2014 - Present
Crawford & Company November 2011 - October 2014
State Auto Insurance October 2009 - November 2011
Bristol West Insurance Group July 2003 - October 2009
Skills
Casualty Claims, Casualty, Claim, Claim Investigation, Claims Management, Insurance, Liability, Management, Property Damage, Subrogation, Claims Handling, Customer Service, Commercial Lines, Legal Liability, Liability Analysis, Property, Property Claims, Workers Compensation
Education
Pensacola Christian College 1993 — 1997
Bachelor's degree, Business Administration and Management, General
Western World Insurance Group August 2001 - Present
Frontier Insurance Company April 1998 - August 2001
Crawford & Company September 1988 - March 1998
Skills
General Liability, Insurance, Claims, Liability, Litigation, Professional Liability, Coverage, Casualty, Claims Management, Property Damage, Insurance Claims, Commercial Lines, Commercial Insurance, Negotiation, Settlements, Mediation, Legal Liability, Property & Casualty..., Product Liability, Claim, Liability Analysis, Casualty Insurance
Education
Providence College 1977 — 1981
BS, Business
EdGate 2000 - Present
Copernicus Interactive 1999 - 2000
Peninsula School District 1993 - 2000
Crawford & Company 1990 - 1992
Cypress Semiconductor 1988 - 1990
Skills
Adult and Secondary..., Editorial Skills, Database Design, Microsoft Office, Filemaker Pro, Adobe Photoshop, FrontPage, Typing speed 75 wpm, Account Management, Dictation/Transcription, Facebook, Twitter, Constant Contact, State Educational..., E-learning, Social Media, Digital Media, E-Learning, Marketing Communications, A/R collections, Contract Management, Editing, Creative Writer, Educational Research, Common Core State..., International Education, Metadata Management, Project Management, Customer Service, Training, Management, Technology Integration, Team Building, Program Management, Sales, Curriculum Development, Marketing, Instructional Design, Curriculum Design, Teaching, Research, Copy Editing, Databases, Publishing, Educational Technology, Technical Writing, Fundraising
Education
Rockhurst University 1999 — 1999
Web Page, Digital/Multimedia and Information Resources Design
Tacoma Community College 1987 — 1989
Business
Kitsap Vocational Skills Center 1986 — 1987
Legal Administrative Assistant/Secretary
TAO Group April 2015 - Present
EMM Group July 2014 - April 2015
EMM Group Inc November 2011 - July 2014
Crawford & Company October 2010 - November 2011
Juliet SupperClub December 2010 - October 2011
Equinox March 2009 - September 2011
Armani Exchange August 2008 - November 2010
Club Monaco May 2008 - August 2010
Arch Insurance Group December 2006 - August 2009
Abercrombie & Fitch September 2006 - April 2008
Skills
Customer Service, Sales, Microsoft Excel, Fashion, Business Strategy, Inventory Management, Sales Presentations, Management, Accounting, Customer Satisfaction, Event Management, Insurance, Marketing, Marketing Strategy, Microsoft Word, Payroll, Program Management, Retail, Social Media, Social Media Marketing
Education
Pace University 2006 — 2010
Pace University - Lubin School of Business 2006 — 2010
Bachelor of Business Administration, Business Administration; Business Management
Info Ways Technology and Business Consultants March 2013 - July 2013
Crawford & Company November 2006 - June 2012
Exit Team Realty 2005 - 2007
Broadspire June 2003 - October 2006
Fox Real Estate Services, Inc. 2003 - 2005
Kemper National Services 2000 - 2003
Atos 1997 - 2000
Skills
Real Estate Sales, Lotus Notes / Domino, Messaging Administration, LotusScript, Lotus Notes, Lotus Script, Lotus application..., Blackberry, BES, Faxcom, Sametime, Groupshield, Domino clustering, Lotus Domino, RightFax, Windows 7, Wireless Networking, Disaster Recovery, Windows Server, Blackberry Enterprise..., System Administration, Active Directory, Infrastructure, Servers, Troubleshooting, Real Estate, Technical Support, Software Installation, Network Administration, MCITP, MCTS, MCSA, Lotus Traveler, Email Encryption, Spam Filtering, Messaging, Lotus, Windows
Education
Raritan Valley Community College 1988 — 1992
Associate of Science (AS), Business Administration and Management, General
Desjardins General Insurance Group June 2009 - Present
Desjardins General Insurance Group December 2003 - June 2009
Desjardins General Insurance Group June 2001 - December 2003
Desjardins General Insurance Group October 2000 - June 2001
Shumka, Craig and Moore Adjusters Canada Ltd. December 1998 - September 2000
Sibley and Associates 1994 - 1996
Crawford & Company 1993 - 1995
Skills
Claim, Claims Management, Property & Casualty..., Insurance, General Insurance, Casualty, Liability, Legal Liability, Commercial Lines, Subrogation, Risk Management, Client Experience, Change Management, Coaching, Team Building, Strategic Planning, Operations Management, Performance Management, Business Process..., Litigation Management, Property Damage, Insurance Law, Claim Investigation, Commercial Insurance
Education
Insurance Institute of Canada 2001 — 2008
CIP
Sheridan College 1986 — 1989
Sheridan College 1985 — 1989
Business
White Oaks Secondary School 1981 — 1986
Solo Practitioner August 2004 - Present
Crawford & Company June 2004 - December 2004
GEICO July 2003 - February 2004
Central High School, Macon GA August 2001 - July 2003
Law Offices of E. Thomas Shaffer July 1997 - January 1998
Law Offices of G. Sam Burnette October 1996 - July 1997
Skills
Real Estate Transactions, Legal Writing, Customer Service, Arbitration, Microsoft Excel
Education
Pepperdine University School of Law 1992 — 1995
Juris Doctorate, Law
Gini L. Toyne & Associates, Inc. July 1989 - Present
Creative Care Consultants 1996 - Present
AIG/AIHRS 1987 - 1989
Crawford & Company August 1986 - December 1986
North Kansas City Hospital 1976 - 1986
Skills
Healthcare Management, Occupational Medicine, Medical Legal Consulting, Workers Compensation, Medical Case Management, Healthcare, Managed Care, Social Services, Nursing, Case Managment, Claim, Utilization Management, Medicare, Home Care, Elder Care, Disability Management, Medicaid, Clinical Research, Hospitals, EMR, Medicine, Leadership, HIPAA, Healthcare Consulting, Disease Management, Orthopedic, Long-term Care, Acute Care, Rehabilitation, Physicians, Physician Relations, Wound Care, Patient Safety, Health Education, Inpatient, Healthcare Industry, Treatment, Quality Improvement, Case Management, Pediatrics, Healthcare Information..., EHR, Critical Care
Education
Rockhurst University 1999 — 2002
Masters of Business Administration
University of Florida 1997 — 1999
Certified Life Care Planner, Life Care Planning
Research College of Nursing 1979 — 1981
RN, Nursing Practice
University of Missouri Kansas City 1977 — 1979
Course Study for Nursing Program, Biology/Biological Sciences, General
Syncsort April 2015 - Present
FXCM February 2006 - April 2015
FXCM February 2005 - February 2006
Crawford & Company January 2004 - February 2005
Skills
SSRS, SSIS, SSAS, Great Plains Software, Financial Analysis, SSMS, Jet Reports, FRx Report Designer, Crystal Reports, Analysis Services, SQL Server Management..., Financial Reporting, Financial Accounting, Risk Management, Foreign Exchange, FX trading, FX Hedging, VBA, JavaScript Libraries, C#, Databases, Data Warehousing, Data Mining, Database Administration, Financial Markets, Trading Systems, Derivatives, Trading, Bloomberg, FX Options, Electronic Trading, Trading Strategies, Equities, FX Trading
Education
Rider University 1998 — 2003
Finance, Finance/Economics
RP High
Crawford & Company January 2014 - Present
Cole Russo & Co., LLC 1997 - Present
Alexander & Alexander, Inc 1995 - 1997
Marsh 1991 - 1995
Corroon & Black 1987 - 1991
The Hartford 1983 - 1987
Travelers 1979 - 1983
Skills
Executive Management, Client Relationship..., New Business Development, Casualty, Insurance, Brokers, Due Diligence, Mergers, Risk Management, Private Equity, Underwriting, Complex Claims..., Commercial Litigation, Property & Casualty..., Directors & Officers..., Mergers & Acquisitions, Financial Risk, Leadership, Management, Excess, Captives, Professional Liability, Umbrella Insurance
Education
Seton Hall University School of Law 1988 — 1992
JD, Corporation Law
Villanova University 1974 — 1978
BA, Business
Crawford & Company August 2006 - Present
Crawford & Company 1989 - 1995
Education
Purdue University
BSIM, Industrial Management
MCAP September 2013 - Present
Crawford & Company 2009 - Present
Bank of Montreal November 2006 - June 2008
Skills
Banking, Credit, Leadership, Call Centers, Mortgage Lending, Microsoft Excel, Team Building, Customer Service, Time Management, Insurance, Financial Services, Sales Management, Management, Sales, Negotiation
Education
Sheridan College 2000 — 2002
Business Administration - Marketing
Perfect Word 2010 - Present
Gordon & Rees LLP February 2003 - August 2008
Valinoti & Dito 2001 - 2001
Crawford & Company 1990 - 1995
Skills
Civil Litigation, Courts, Document Management, Document Review, Government, Legal Assistance, Legal Documents, Legal Research, Litigation Support, Litigation, Legal Writing, Mediation, Product Liability, Trials, Bilingual-English/Spanis..., Conversational...
Education
San Francisco State University 2000 — 2002
Certificate, Paralegal Studies Program
Universidad Centroamericana 'José Simeón Cañas'
BS, Economics
YMCA
Institute for Advanced Orthopedics at St. Mary's Medical Center September 2010 - Present
Broadspire August 2007 - February 2009
Crawford & Company October 2000 - July 2007
Tenet Directcomp March 1997 - May 1998
Pinecrest Rehabilitation Hospital January 1988 - March 1997
Skills
Workers Compensation, Healthcare Management, Home Care, Nursing, Leadership, Utilization Review
Education
Palm Beach Community College 1978 — 1980
A.S., Nursing
Oglethorpe University 1975 — 1977
Liberal Arts
United Property & Casualty Insurance Co (UPC St. Pete) October 2013 - Present
GAB / Cunningham Lindsey October 2008 - Present
Auto Owners Insurance Company 1998 - 2006
Crawford & Company July 1986 - May 1996
Education
Webster University, St. Loius 1996 — 1998
Paralegal Certification, Paralegal
American Educational Institute, Inc. 1989 — 1993
AIC & PCLS, Insurance claims handling studies
Purdue University
BS, Consumer & Family Science
Crawford & Comp June 2014 - Present
Crawford & Company August 2001 - June 2014
Skills
Liability, Insurance, Property & Casualty..., Claims Management, Casualty, Claim, Xactimate, Property Claims, Legal Liability, Claim Investigation, Subrogation, Claims Resolution, Commercial Insurance, Adjustments, Property Damage, Commercial Lines, Customer Service, Casualty Insurance, General Insurance
Education
Purdue University 1996 — 2001
Bachelor of Science, Management/ Management Information Systems, 3.0
LogistiCare April 2015 - Present
Crawford & Company May 2014 - April 2015
Wheaton Franciscan Healthcare - Contractor December 2013 - December 2013
Rockwell Automation August 2012 - September 2013
MillerCoors March 2010 - June 2012
Metavante 2006 - 2009
Waukesha County 2003 - 2006
Homeside Lending 1998 - 2002
I.T.S. January 1990 - October 1998
Skills
Project Management, event planning, Sales, MS Project, SAP, Access, Analysis, Business Analysis, Sales Management, Management, Microsoft Word, SharePoint, Microsoft Excel, Team Leadership, Event Planning, Data Analysis, Outlook, Budgets, Visio, Microsoft Project, Process Improvement, CRM
Education
Waukesha County Technical College 2009 — 2009
SQL, IT
Robert Morris University - Illinois 1978 — 1979
Retail Management
York Community High School 1974 — 1979
Risk Insurance Management Society January 2003 - Present
Crawford & Company June 1988 - Present
Skills
Workers Compensation, Claims, Insurance, Claims Management, Liability, Sales Management, Salesforce.com, Direct Sales, Key Account Management, Claim, Account Management, Commercial Insurance, Commercial..., Professional Liability, Employee Benefits, New Business Development, Risk Management, Underwriting, Property & Casualty..., Legal Liability, Commercial Lines, General Insurance, Managed Care, Brokers, Leadership, Reinsurance, Casualty, Litigation Management, Financial Risk, Sales, Excess, Health Insurance, Management, Claim Investigation, Enterprise Risk..., Operations Management, Accident, Program Management, Product Liability, Liability Analysis, Captives, Risk Analysis, Business Development, Executive Management, Policy, Subrogation, Risk Assessment, Insurance Law, Disability Insurance, Fraud
Education
Shippensburg University of Pennsylvania 1979 — 1988
MS, Education and Clinical Psychology
At home July 2012 - July 2012
Crawford & Company 1966 - 1967
Skills
Commercial Lines, Casualty, Property & Casualty..., Commercial Insurance, Legal Liability, Liability, Professional Liability, Umbrella Insurance, Underwriting, Inland Marine, Workers Compensation, Employment Practices..., D&O, Excess, General Insurance, Reinsurance
Education
St. Joseph's University 1961 — 1965
B.S., Political Science
Crawford & Company March 2013 - Present
Crawford & Company February 1999 - February 2013
Cunningham Lindsey January 1998 - January 1999
Cunningham Lindsey January 1998 - January 1999
Skills
Risk Management, Insurance, New Business Development, Negotiation, Management, Claim, Property & Casualty..., Business Development, Employee Benefits, Process Improvement
Education
Seneca College of Applied Arts and Technology 1999 — 2001
Chartered Insurance Professional, Insurance
G4S November 2012 - Present
NCA Group November 2013 - Present
Olympia Claims January 2014 - Present
Crawford & Company February 2012 - July 2012
Encompass / Allstate Insurance 2006 - May 2009
Appraisal Services LLC 2005 - 2006
Skills
Xactimate, Adobe Acrobat, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, IntegriClaim (MSB), CMS2, Outlook
Education
Sacred Heart University 1969 — 1970
business
Trumbull HS 1967 — 1968
Crawford and Company April 2009 - April 2013
Crawford & Company April 1989 - April 2009
Crawford & Company July 1985 - April 1989
Crawford & Company November 1976 - July 1985
Skills
Business Analysis, Requirements Analysis, Requirements Gathering, Data Warehousing, Insurance, Business Intelligence, Visio, Oracle, Access, Software Development, Vendor Management, Leadership, Software Project..., SDLC, Data Modeling, Process Improvement, Integration, Project Management, Risk Management, SQL, Analysis, Microsoft SQL Server, Agile Methodologies, Data Analysis, Software Documentation, ETL, Databases, Disaster Recovery
Education
Rensselaer Polytechnic Institute 1972 — 1976
BS, Biology, BioMedical Engineering
Crawford & Company September 2012 - Present
Sandvine March 2011 - May 2012
Tsavo Media June 2009 - January 2011
One on One Staffing November 2007 - January 2009
VMC December 2006 - November 2007
Skills
Integration, XML, C#, Visual Studio, JavaScript, ASP.NET, Microsoft SQL Server, CSS, VBScript, VB.NET, T-SQL, Web Development, IIS, Requirements Analysis, Web Applications, SDLC, ASP, Visual Basic, DHTML, Testing, Databases, .NET, SQL, Software Development
Education
Seneca College of Applied Arts and Technology 2000 — 2005
Diploma, Computer Programming and Analysis
Cedar Valley Ridge February 2004 - Present
Daniel S. Paulson, Builder 1972 - 2015
Crawford & Company 1995 - 2002
Jordan College Energy Institute 1991 - 1994
Skills
Construction, Residential Homes, Public Speaking, Strategic Planning, Leadership, Real Estate, Green Building, Renovation, Energy Efficiency, Management, Contractors, Marketing, Contract Negotiation, Budgets, Small Business
Education
Pacifica Graduate Institute 2002 — 2005
Master’s Degree, Psychology
Crawford & Company April 2013 - Present
Crawford & Company August 2009 - April 2013
Kingsway Financial Services Inc. March 2007 - May 2009
Skills
General Insurance, Property & Casualty..., Insurance, Claims Management, Claim, Customer Service, Subrogation, Underwriting, Commercial Insurance
Education
Insurance Institute Of Canada
CIP - In progress
Sardar Patel University
Bachelor's degree, Computer Engineering
Crawford & Company October 2014 - Present
Various Companies November 2013 - September 2014
Commercial Metals Company April 2013 - August 2013
7-Eleven September 2011 - April 2013
NEC Corporation of America July 2008 - September 2011
KidKraft January 2004 - December 2007
Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Accounting, General Ledger, Financial Reporting, Invoicing, Accruals, Sarbanes-Oxley Act, Cash, Customer Service, GAAP, Credit Management, Microsoft Excel, Forecasting, PeopleSoft, PDI, Oracle E-Business Suite, Crystal Reports, EDI, SQL, AssureNet, MASS 90/200/500, IBM AS/400, SAP, Variance Analysis, Journal Entries, Financial Statements, Bank Reconciliation, Cost Accounting, Year-end Close, Sarbanes-Oxley, Balance, Monthly Close, Cash Receipts, Expenses, US GAAP, Internal Controls, Inventory Management, P2C
Education
Prairie View A&M University 1996 — 2003
Bachelors, Accounting, 3.47/4.0 G.P.A.
Texas A&M University-Commerce
Master of Business Administration (MBA) - In progress, Accounting and Business Management, 3.2/4.0 G.P.A.
Risk Enterprise Management 2008 - Present
Crawford & Company 2008 - 2009
Travelers Insurance 1978 - 2008
Education
Samford University 1966 — 1972
BA, Economics - History
Sage March 2015 - Present
Experis October 2014 - March 2015
First Data Corporation June 2012 - September 2014
Alorica May 2010 - June 2012
Crawford & Company September 1997 - August 2009
Lockheed Martin May 1988 - September 1997
Skills
PL/SQL, Java, Financial Analysis, Business Intelligence, Oracle, ETL, Data Modeling, Access, SQL, Data Warehousing, SDLC, Software Documentation, Business Objects, Crystal Reports, Business Analysis, Requirements Analysis, WebEx, Databases, Integration, ERP, Testing, Visio, Enterprise Software, Leadership, Vendor Management, SharePoint, Management, Technical Support, Process Improvement, Project Planning
Education
Strayer University 2010 — 2012
Master of Business Administration (M.B.A.), Finance
Purdue University 1979 — 1983
Bachelor of Science, Industrial Engineering
Aspen Specialty Insurance Company 2011 - Present
CJW & Associates 2010 - 2011
Crawford & Company 2009 - 2010
ACE Westchester Specialty Group 1993 - 2009
Unisun 1987 - 1993
Crawford & Company 1986 - 1987
Skills
Insurance, Claims, Litigation Management, Claims Management, Litigation, Property & Casualty..., Commercial Insurance, Commercial Lines, Excess, General Insurance, Property Claims, Subrogation
Education
Penn State University 1979 — 1983
BS, Medical Dietetics
LDS Welfare Services 1999 - Present
IHC 1994 - March 1999
Concentra 1997 - 1999
Crawford & Company 1995 - 1997
Jordan School District 1990 - 1997
Skills
Nonprofits, Coaching, Team Building, Microsoft Office, Public Speaking, Leadership Development, Customer Service, Management, Data Entry, Organizational..., Leadership, Conflict Resolution, Employee Training, Interviews, Research, Training, Recruiting, Spanish, Human Resources, Retail, Program Development, Team Leadership, Sales, Teaching, Resume Writing, Volunteer Management, Project Management, Staff Development, Personal Development, Strategic Planning, Career Counseling
Education
Utah State University 1996 — 1998
Master's degree, Special Education and Rehabilitation Counseling
University of Utah 1990 — 1992
Bachelor of Science (BS), Psychology
Salt Lake Community College 1989 — 1990
Associate of Science (AS), General Studies
Hanover Insurance Group June 2006 - Present
Crawford Technical Services 2002 - 2006
Crawford & Company 2000 - 2002
Crawford & Company 1998 - 2000
Crawford & Company 1994 - 1998
Skills
Professional Liability, Claim, Subrogation, Property Damage, Claims Management, Casualty, Property & Casualty..., Commercial Lines, Legal Liability, Commercial Insurance, Customer Service, Liability, Litigation Management, Risk Management, Restoration, Insurance
Education
Rutgers, The State University of New Jersey-Newark
B.S.
Crawford & Company September 2014 - Present
Skills
Training, Problem Solving, Microsoft Office, Public Speaking, PowerPoint, Customer Service, Social Networking
Education
Saint Leo University 2015 — 2016
Bachelor's Degree, Human Resources Management/Personnel Administration, General
Crawford & Company July 2013 - May 2014
Donegal Insurance Group August 2011 - July 2013
Travelers March 2010 - August 2011
Travelers July 2007 - February 2010
Nationwide Insurance August 2004 - July 2007
Nationwide Insurance September 2003 - July 2004
Nationwide Insurance November 2001 - August 2003
Allstate October 1995 - February 2000
Skills
Operations Management, Strategic Relationship..., Process Improvement, Solutions Implementation, Program Management, Key Account Management, Executive Leadership, Business Development, Collaborative Innovation, Field Claims Experience, Staff..., Situational..., Subject Matter Expertise, C-Level Communications, Third Party Vendor..., IT Governance, Regional Management
Education
Shippensburg University of Pennsylvania 2008 — 2011
MBA, Business
Shippensburg University of Pennsylvania 1985 — 1989
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Quincy Mutual Group August 2014 - Present
Crawford & Company November 2007 - April 2013
Skills
Subrogation, Property Damage, Claims Management, Liability, Claim, Claim Investigation, Insurance, Professional Liability
Education
Quinnipiac University 1990 — 1994
BA, Criminal Justice
Crawford & Company 2013 - 2015
Skills
Insurance, Property & Casualty..., Recruiting
Education
Our Lady of the Lake University
Farmers Insurance November 2011 - Present
Axis Insurance July 2010 - November 2011
RenRe Insurance April 2000 - January 2010
Crawford & Company February 1998 - April 2000
Cincinnati Insurance November 1996 - August 1998
Crawford & Company October 1992 - November 1996
Pro Golf Discount June 1992 - October 1992
Skills
General Insurance, Investigation, Liability Analysis, Liability, Claims Management, Legal Liability, Customer Service, Claim, Commercial Insurance, Casualty, Insurance, Property & Casualty..., Workers Compensation, Time Management, Negotiation, Litigation Management, Commercial Lines
Education
Presbyterian College 1988 — 1992
BS, Business Administration
Desjardins Insurance September 2015 - Present
Socacize Fitness Inc. March 2014 - Present
TD Insurance October 2014 - August 2015
Crawford & Company July 2011 - October 2014
Crawford & Company October 2009 - July 2011
Rehabilitation Network Canada August 2007 - October 2009
Skills
Case Managment, Claims Management, Claim, Vocational..., Teaching, Case Management, Workers Compensation, Disability Management, Liability, Rehabilitation, Disabilities
Education
Seneca College of Applied Arts and Technology 2005 — 2007
Certificate, Rehabilitation Services
York University 2002 — 2007
Honors Bachelor of Science, Psychology
Aviva Canada August 2011 - Present
AON Reed Stenhouse 2009 - 2011
RSA 2004 - 2009
Unifund Assurance 2001 - 2004
Crawford & Company 2000 - 2001
Aviva Canada 2000 - 2000
The Economical Insurance Group 2000 - 2000
Desjardins, Insurance group- The Personal 1994 - 2000
Finnamore and Partners 1987 - 1992
Education
Saint Mary's University 1987 — 1990
BA, Psychology
Insurance Institute of Canada
CIP
Crawford Global Technical Services August 1994 - Present
Crawford & Company August 1990 - August 1994
Toplis & Harding August 1982 - July 1990
Skills
Claims Management, Claim, Commercial Insurance, Liability, Property & Casualty..., Subrogation, Casualty, Legal Liability, Insurance, Property Damage, Commercial Lines, Casualty Insurance, Professional Liability, Claim Investigation, General Insurance
Education
Purdue University 1968 — 1972
BA, Political Science & Communications
Crawford & Company October 2012 - Present
Zurich North America January 2011 - October 2012
Metro Ontario Inc January 2008 - December 2010
Skills
Workers Compensation, PowerPoint, Team Building, Public Speaking, Coaching
Education
Sheridan College 2004 — 2006
Corrections
Loyola Catholic Secondary School 1995 — 1999
YOUNG & Associates / YA Construction Services March 2014 - Present
Crawford & Comapny April 2008 - Present
Crawford & Company April 2008 - February 2014
Lexington Insurance Company February 1997 - April 2008
Reliance National Insurance 1986 - 1992
Skills
Auditing, Claim, Property & Casualty..., Claims Management, Commercial Insurance, Liability, Commercial Lines, Expert Witness, Legal Liability, Property Damage, Subrogation, Mold Remediation, Insurance, Arbitration, Casualty, Professional Liability, Inland Marine, Litigation Management, General Insurance, Risk Management, Product Liability, Insurance Law, Reinsurance, Mediation, Litigation, Claim Investigation
Education
Rhode Island College
Bachelor of Arts (B.A.)
York Risk Services Group June 2015 - Present
Key Risk Management Services November 2007 - June 2015
Crawford & Company 2006 - 2006
Crawford & Company 2006 - 2006
Liberty Mutual Insurance 1998 - 1998
Skills
Claims Management, Accident, Account Management, Analysis, Case Management, Casualty, Claim, Claim Investigation, Claims Resolution, Commercial Insurance, Insurance, Investigation, Commercial Lines, Customer Service, Disability Insurance, Employee Benefits, General Insurance, Health Insurance, Healthcare, Legal Liability, Liability, Liability Analysis, Litigation, Litigation Management, Management, Medicare, Microsoft Excel, Managed Care, Microsoft Office, Microsoft Word, Negotiation, Professional Liability, Property & Casualty..., Reinsurance, Risk Management, Strategic Planning, Subrogation, Supervisory Skills, Underwriting, Team Building, Workers Compensation, Workers' Compensation...
Education
Radford University - College of Business and Economics 1988 — 1993
BS, Economics
Cabot Risk Strategies 2013 - Present
Harleysville Insurance 2010 - June 2012
Risk Enterprise Management 2009 - 2010
Meadowbrook Insurance Group 2006 - 2009
Crawford & Company 1996 - 2006
Skills
Insurance, Property & Casualty..., Commercial Insurance, Workers Compensation, Subrogation, Casualty, Claims Management, Claim, Litigation Management, Commercial Lines, Liability, Risk Management, Claim Investigation, Liability Analysis, Investigation, Customer Service
Education
Saint Anselm College 1989 — 1993
Bachelor's degree, Criminal Justice
Crawford & Company December 1999 - Present
Skills
Software Documentation, Windows, Windows 7
Education
Roosevelt University
Bachelor of Science in Telecommunication, Computer Science & Telecommunications
California Medical Board May 2013 - Present
Stevenson Industries, Inc. April 2010 - Present
Bill 4 U Medical Billing Services January 2003 - Present
DME Staff November 2012 - February 2014
Crawford & Company July 1991 - September 1996
Skills
Customer Service, Coaching, Strategic Planning, Public Speaking, Microsoft Office, Vocational..., Small Business, Team Building, Microsoft Excel, Social Media, Change Management, Leadership Development, Organizational..., Accounts Receivable, Medical Billing, Healthcare, Invoicing, Start-ups, Administration, Healthcare Management, Management, Process Improvement
Education
San Diego State University-California State University 1985 — 1988
B.A., Psychology
USIS June 2012 - September 2014
USIS November 2000 - June 2012
Crawford & Company April 1999 - October 2000
Bogle & Gates September 1989 - March 1999
Wing Luke Museum of the Asian Pacific American Experience September 1989 - March 1999
Skills
Customer Service, Microsoft Office
Education
Smith College
Bachelor of Arts (BA)
Utica National Insurance Group August 2008 - Present
Metlife Auto and Home May 1997 - May 2008
Crawford & Company 1994 - 1997
Response International Services Corporation 1992 - 1994
Safety Insurance 1988 - 1992
Sentry Insurance 1984 - 1988
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Salem State University 1977 — 1981
Bachelor of Science, Business Adminstration, Management
PURE Group of Insurance Companies September 2013 - Present
Engle Martin & Associates December 2011 - September 2013
Crawford & Company September 2010 - December 2011
Nationwide Insurance Company March 2004 - September 2010
Nationwide Insurance Company September 2002 - March 2004
Nationwide Insurance Company March 2001 - September 2002
Nationwide Insurance Company July 1998 - March 2001
Skills
Connecticut License:..., Delaware: Property and..., Kentucky: Non-Resident..., Louisiana:..., New Hampshire License:..., New Mexico: Adjuster..., New York: Independent..., Rhode Island License:..., South Carolina:..., Vermont License: Non –..., West Virginia: Company..., Wyoming: Non-Resident..., Insurance, Claim, Property & Casualty..., Property Damage, Adjusters, Management, Performance Management, Customer Satisfaction, Training, Fire Management, Property Claims, Claims Management, Licensing, Recruiting, Commercial Insurance, Inland Marine, General Insurance, Liability, Claim Investigation, Commercial Lines
Education
Insurance Institute of America
Associate, Claims
Saint John's University 1982 — 1986
Bachelor's degree, Finance
Newport High School October 2014 - Present
Totem Lake Family Medicine/ Bellevue School District 1987 - Present
Puesta Del Sol Elementary School Bellevue Sch. Dist September 2012 - June 2013
Crawford & Company September 1983 - 1992
Skills
Data Entry, Word, Typing, Microsoft Word, Payroll, Sales, Program Management, Microsoft Excel
Education
Seattle University 1978 — 1983
BA/Master's degree, Vocational Rehabilitation Counseling/Counselor, Senior
Crawford & Company January 2015 - Present
Independent April 2013 - January 2015
Farm Family Insurance January 2012 - April 2013
Field Adjuster/Appraiser September 2010 - December 2011
MetLife Auto & Home June 1996 - August 2010
Skills
Adjusting, Insurance Claims, Property Damage, Claims Management, Claims, Catastrophic Claims, Claims Resolution, Property & Casualty..., Customer Service, Field Operations, Field Production, Personal Injury, Subrogation, Auto Liability, Administrative Support, Field Work, Training & Development, Technical Training, Estimating, Construction, Disaster Response, Adjustments, Term Life Insurance, Commercial Lines, Claim, Insurance, Claims Handling
Education
Roger Williams University
Criminal Justice
State of Tennessee (DOHR) October 2013 - Present
Tennessee Center for Performance Excellence (TNCPE) February 2010 - Present
Keller Williams Nashville-Real Estate February 2013 - October 2013
Alternative Service Concepts LLC June 2009 - February 2013
Travelers August 2006 - June 2009
Dell April 2005 - August 2006
Monells November 2004 - April 2005
Caterpillar Inc. June 2002 - November 2004
Crawford & Company June 2001 - June 2002
CNA Insurance February 2000 - June 2001
Skills
Insurance, Leadership, Lean Six Sigma, Lean Management, Claim Investigation, Claim, Training, Claims Management, Workers Compensation, Software Documentation, Operations Management, Liability, Property Damage, Customer Service, Performance Measurement, Public Speaking, Legal Liability, Property & Casualty..., Analysis, Management, Restaurant Management, Excel, PowerPoint, Performance Auditing, Aircraft Maintenance, Third Parties, Peripherals, Visio, Office Administration, Office Equipment, Microsoft Word, Microsoft Excel, Software Industry, Commercial Lines, General Insurance, Litigation Management, Professional Liability, Commercial Insurance, Subrogation, Workers' Compensation..., Performance Improvement, Claims Handling, Strategic Planning, Operational Excellence, Business Process..., Speak Spanish, CAT loss adjuster, Claims Administration, Software Sales, Baldrige Criteria
Education
Penn Foster
Bachelor's Degree, Business Management, 4.0 GPA
Portland State
Business Administration, Business Administration
Mt Hood Community College 1990 — 1992
Business Administration, Business Administration, Criminal Justice
South Lakes 1982 — 1985
Crawford & Company October 2014 - Present
Omni Insurance September 2013 - September 2014
MedNetural March 2012 - May 2012
Anchor General Insurance October 2009 - February 2012
Mercury Insurance Group September 1994 - March 2009
Skills
Claim, Insurance, Claims Management, Liability, Legal Liability, Casualty, General Insurance, Subrogation, Claim Investigation, Professional Liability, Property Damage, Litigation Management, Liability Analysis, Claims Handling, Property & Casualty..., Casualty Insurance, Investigation
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, 3.44
San Diego Mesa College 2003 — 2007
Associate of Science (A.S.), Real Estate, 2.97
Crawford & Company February 2004 - Present
Skills
Claims Management, Property Damage, Claim, Property & Casualty..., Liability, Subrogation, Legal Liability, Casualty, Commercial Lines, Insurance, Commercial Insurance, General Insurance, Claim Investigation, Property Claims, Claims Handling, Professional Liability, Liability Analysis, Xactimate
Education
Sheridan College 2001 — 2003
Investigation (Private/Public)
Matrix Absence Management December 2014 - July 2015
Crawford & Company January 1983 - September 2014
Skills
Claims Management, Adjusting, Claims, Insurance Claims, Workers Compensation, Liability, Claim, Insurance, Legal Liability, Subrogation, Casualty, Claim Investigation, Property & Casualty..., Litigation Management, Customer Service, General Insurance, Casualty Insurance, Commercial Insurance, Team Building
Education
Portland State University
Business Administration and Management, General
Workers Compensation Fund June 2008 - Present
Crawford & Company September 2006 - June 2008
Utah School Boards Insurance Association March 1998 - April 2005
Skills
Claim
Education
Salt Lake Community College
General Studies
Morris-Union Jointure Commision June 2013 - Present
Levitt's Landscape Supplies September 2012 - Present
Crawford & Company April 2008 - 2011
Pathmark Stores, Inc. April 1990 - April 2008
N.J. Transit Rail Operations September 1985 - April 1990
Skills
Communication,..., Insurance, Property & Casualty..., Liability, General Insurance, Claims Management, Casualty Insurance, Legal Liability
Education
Seton Hall University 1977 — 1981
Bachelor of Arts (B.A.), Communication and Media Studies
Broadspire April 2011 - Present
Clark Construction July 2006 - February 2009
Crawford & Company June 2000 - June 2006
Liberty Mutual Insurance 1994 - 1999
Skills
Construction Risk..., Workers' Compensation
Education
Saint Vincent College 1984 — 1990
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Villanova University
Resolute Management Inc. January 2015 - Present
Philadelphia Insurance Companies April 2010 - December 2014
Cigna/Ace/Resolute Management May 1983 - April 2010
Alexander and Alexander 1979 - 1983
Crawford & Company 1977 - 1979
Skills
Insurance, Property & Casualty..., Health Insurance, Data Entry, Outlook, Claim Investigation, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Administrative..., Claims Resolution, Legal Liability, Litigation Management, Liability, Claim, Claims Management
Education
Widener University 1976 — 1976
certification, paralegal studies
St. Joseph's University 1972 — 1976
Bachelor's degree, History
Crawford & Company 2014 - Present
Education
Rutgers University-New Brunswick 1977 — 1980
Social Work Program
The Hill School 1971 — 1975
High School, Liberal Arts and Sciences, General Studies and Humanities
Crawford & Company April 2009 - Present
Education
Quinnipiac University 1998 — 2002
Bachelor of Arts (BA), Mass Communication/Media Studies
Lakeland Regional Health System May 2003 - Present
Adjusting Services Unlimited June 1996 - December 2002
Crawford & Company November 1994 - June 1996
Skills
Leadership, Healthcare Management, Healthcare Information..., Clinical Research, Nursing Education, HL7, BLS, EMR, Hospitals, Inpatient, Nursing, Microsoft Word, Patient Safety, Healthcare, EHR, HIPAA, Epic Systems, Public Speaking, Public Relations, Patient Education, Medical/Surgical, Process Improvement, Customer Service, Physicians, Home Care, Surgery, Medicine, Management
Education
The Ohio State University 1983 — 1986
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Otterbein College 1982 — 1982
none, Nursing Science
Loudoun County Parks, Recreation & Community Services September 2000 - Present
PKC Corporation September 1999 - June 2000
Center for Physial Medicine & Pain Management January 1997 - May 1999
Crawford & Company 1983 - 1994
Skills
Public Relations, Strategic Planning, Client Relations, Leadership, Corporate Communications, Event Planning, Management, Social Media, Training, Public Speaking, Internal Communications, Microsoft Office
Education
San Diego State University-California State University
Bachelor of Applied Science (B.A.Sc.), Nursing
Life Lessons Financial Services October 2001 - Present
Crawford & Company October 2007 - June 2010
Fulton County Government April 2002 - October 2007
Education
Rochester Institute of Technology 1995 — 2000
Bachelor of Arts (BA), Accounting
North Star Mutual Insurance Company March 2002 - Present
Crawford & Company December 1996 - March 2002
Skills
Property Claims, Claims Handling, Liability claims, Auto Claims, Marketing, Claim, Liability, Commercial Lines, Customer Service, Commercial Insurance, Claims Management, Workers Compensation, Legal Liability
Education
Ridgewater College 1995 — 1996
Diploma, Insurance Claim Representative Diploma, Insurance
Crawford & Company 2009 - Present
IBM September 1997 - March 2003
Skills
Property & Casualty..., Claims Management, Claim, Liability, Casualty, Commercial Lines, Team Management, Management, Training
Education
Palm Beach State College
Bachelor of Applied Science (BASc), Business Administration and Management, General
NJPLIGA October 2007 - Present
Crawford & Company December 2003 - January 2007
Royal & Sun Alliance January 2001 - March 2003
Selective Insurance August 1998 - January 2001
CNA Insurance May 1988 - August 1998
Skills
Liability Analysis, Litigation Management, Medicare, Microsoft Word, Accident, Loss Adjusting, Lotus Notes, Product Liability, Settlement, Risk Management, Fraud, Indemnity, Casualty Claims, Adjusters, Third Party Liability, Auto Claims, Insurance Risk
Education
Rutgers University 1991 — 1994
Bachelor of Arts (B.A), Psychology
Mary Help of Christians Academy North Haldon, NJ
English Language and Literature, General
Rutgers University-New Brunswick
Bachelor of Arts (B.A.), Psychology
Rutgers University-New Brunswick
Dartmouth-Hitchcock January 2001 - Present
Dartmouth-Hitchcock February 1991 - October 2013
Albemarle Hospital September 1986 - February 1991
Crawford & Company 1986 - 1987
Traveling Nurse Corporation January 1985 - January 1986
New England Deaconess June 1981 - January 1985
Skills
Critical Care, Cardiovascular Medicine, Clinical Research, Post Anesthesia Care, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Salem State University 1977 — 1981
Registered Nursing/Registered Nurse