Experience
CenturyLink Business for Enterprise  April 2015 - Present
Dell  April 2014 - April 2015
CenturyLink  2015 - 2015
CenturyLink  2015 - 2015
Ricoh Americas Corporation  February 2013 - April 2014
Jimmy John's  January 2009 - February 2013
Quest Software  May 2007 - January 2009
FedEx Services   December 2003 - May 2007
AT&T  May 1998 - November 2003

Skills
Hospitality Management,..., Strategy, Sales Operations, Leadership, New Business Development, Training, Supply Chain, Wireless, Purchasing, Solution Selling, Contract Negotiation, Team Leadership, CRM, Operations Management, Professional Services, Coaching, Team Building, Sales Management, Integration, Management, Sales, Direct Sales, Cold Calling, Selling, Human Resources, Account Management, B2B, Advertising, Recruiting, Business Development, Project Management, Negotiation, Sales Process, Salesforce.com, Enterprise Software, Marketing, SaaS, Lead Generation, Strategic Planning, Strategic Partnerships, Channel Partners, Sales Presentations, Cloud Computing, Marketing Strategy, Customer Service, Managed Services, Product Management, Cross-functional Team..., Product Marketing, Customer Satisfaction

Education
Cleary University   1990 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

Western Michigan University   1984 — 1986

BHS

BHS

Experience
FedEx Services   June 2015 - Present
Collin College  July 2014 - Present
Whitley Penn  2015 - 2015
Whitley Penn  2015 - 2015
Whitley Penn  2015 - 2015
Whitley Penn  2015 - 2015
Big Thought  January 2013 - September 2013

Skills
InDesign, Illustrator, Photoshop, Microsoft Office, Editing, Creative Writing, Public Speaking, Photography, Event Planning, Fundraising, Teaching, Research, Writing, Drawing, Painting, Microsoft Excel, iMovie, Magazine Writing, Workshop Facilitation, Workshop Leadership, Marketing, Graphic Design, Public Relations, Art, Nonprofits

Education
Southern Methodist University   2014 — 2016

Collin County Community College   2012 — 2014
Associate of Arts (A.A.)

Experience
Menlo Worldwide  June 2007 - Present
Menlo Logistics  2002 - 2008
Delphi  2000 - 2002
FedEx Services   1994 - 2000
FedEx Supply Chain  1994 - 2000
Caliber Logistics  1994 - 2000
John Carroll University  1996 - 1996

Skills
3PL, Transportation..., Supply Chain Management, Logistics, Warehouse Management, Transportation, Supply Chain..., Warehousing, Freight Forwarding, Logistics Management, Supply Chain, Truckload, Tape Management, Air Freight, Freight, Supply Chain Operations, Reverse Logistics, Process Improvement, Operations Management, LTL, Distribution Center..., International Logistics, Shipping, Container, Demand Planning, Trucking, Supply Chain Consulting, Customs Regulations, Materials Management, Ocean, Continuous Improvement, MRP, Inventory Management, EDI, Lean Management, Project Management, Procurement

Education
John Carroll University   1991 — 1994
Master of Business Administration, Supply Chain Management

Cleveland State University   1985 — 1989
BBA, Quantitative Business Analysis

Experience
FedEx Services   June 2015 - Present
Shaw Lab Group (PA)   August 2010 - June 2015
Espresso Heaven   March 2003 - June 2008

Skills
Laboratory, Lifesciences, Medical Devices, Validation, Quality Assurance, R&D, Project Management, Dental Implants, Dental Technology, CAD/CAM, Human Resources, Management, Sales, Marketing Strategy, Team Building, Sales Management

Education
Coastal Carolina Community College

Tunkhannock Area Hig School

Experience
MSI-Viking Gage LLC  July 2005 - June 2015
Upward Sports, Inc  April 2004 - June 2005
Grainger  May 2002 - March 2004
FedEx Services   June 2000 - May 2002
Walmart  1999 - 2000
Walt Disney World  1996 - 1997
Walt Disney World College Program  May 1996 - August 1996

Skills
Customer Service, Training, Process Improvement, Customer Satisfaction, New Business Development, Strategic Planning, Team Building, Microsoft Office, Microsoft Excel, Continuous Improvement, Lean Manufacturing, Operations Management, Sales, Sales Management, Sales Operations, SAP

Education
Clemson University   1996 — 1999
Bachelor of Science (B.S.), Business Administration, Management and Operations

Experience
FedEx Services   June 2015 - Present
College of the Ozarks  January 2014 - Present
Table Rock State Park   June 2014 - October 2014
The Keeter Center  August 2012 - December 2013

Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Strategic Planning, Communication, Time Management, Event Planning, Teamwork, Research, Editing, HTML, SQL, Java

Education
College of the Ozarks   2012 — 2016
Bachelor of Science (B.S.), Computer Science

Blue Ridge Christian School   1999 — 2012
General Education, Elementary and High School Education

Experience
Core-Mark International  December 2014 - Present
Cleveland Clinic  December 2005 - March 2013
Exel  August 2004 - December 2005
FedEx Services   September 1992 - September 2003
Central Transport  September 1987 - September 1992

Skills
Transportation, Logistics, Supply Chain Management, Lean Manufacturing, Operations Management, 3PL, Supply Chain, Shipping, Process Improvement, Inventory Management, Continuous Improvement, Inventory Control, Freight, Materials Management, International Logistics, Cross-functional Team..., Team Building, Purchasing, Operational Excellence, Leadership, Program Management, Sourcing, Supply Chain..., Management, Negotiation, Kanban, JIT, Business Process..., Logistics Management, Transportation...

Education
Cleveland State University   1982 — 1987
BBA, Quantitative Business Analysis

Experience
Placeable  November 2012 - Present
Denver Java Users Group   March 2011 - Present
Unifocus  October 2011 - November 2012
FedEx Services   November 2005 - October 2011
FedEx Freight System  October 2003 - October 2005
FedEx Services   May 2001 - August 2001
FedEx Services   May 2000 - August 2000

Skills
Java, jQuery Mobile, J2EE, JSF, JSP, Linux, Weblogic, XML, HTML5, HTML, JUnit, JavaScript, Git, Subversion, Eclipse, PHP, R, jQuery, underscore.js, Ubuntu, Web Services, REST, Amazon Web Services, IntelliJ IDEA, SQL, Oracle, MySQL, SQL Server, Ant, Spring, Test Driven Development, Hibernate, Agile Methodologies, Maven, Tomcat, Object Oriented Design, Groovy, JMS, SOAP, Software Development, Scala, Java Enterprise Edition

Education
Colorado Technical University   2004 — 2007
MBA, Logistics and Supply Chain Management

The University of Queensland   2002 — 2002
Study Abroad, Computer Science

Colorado State University   1998 — 2002
BS, Computer Science

Lewis Palmer High School   1994 — 1998

Experience
FILLMORE REAL ESTATE  January 2014 - Present
DeeliciousArmCandy™   December 2012 - Present
FedEx Services   January 2012 - September 2015
UPS  April 2008 - January 2012
Keller Williams Realty  October 2005 - January 2011
UPS  April 2008 - August 2009

Skills
Account Management, Contract Negotiation, Business Development, Marketing, Leadership, Sales, Team Building, Business Process..., Negotiation, Market Research, Leadership Development, Entrepreneurship, Logistics, Supply Chain, Consulting, Customer Service, Selling, Forecasting, Business Strategy, Sales Management, Sales Operations, Cold Calling, Sales Process, Salesforce.com, B2B, Pricing, Training, Direct Sales, New Business Development, Operations Management

Education
Clark Atlanta University   2000 — 2006
Bachelor of Arts, Business: Marketing

Experience
Outreach, Inc.   September 2015 - Present
FedEx Services   January 2012 - November 2013
Webroot Software  February 2009 - April 2010
National Geographic Maps  August 2007 - November 2008
Bridgeline Digital  November 2006 - August 2007
Bureau of Land Management  October 2001 - October 2006

Skills
HTML 5, JavaScript, JavaScript Libraries, Node.js, jQuery, AJAX, Adobe Creative Suite, CSS3, PHP, JSP, SQL, XML, Unix, Linux, Web Design, Web Applications, Web Development, Responsive Web Design, Graphic Design, User Interface Design, Software Development, Web Services, Agile Methodologies, Scrum, Java, Eclipse, CSS

Education
Colorado School of Mines   1998 — 2002
BS

Coronado Highschool   1994 — 1998
Diploma

Experience
Seeking employment in IT QA, Systems Analysis, and/or Genealogical Records Analysis   May 1992 - Present
FedEx Services   April 2012 - May 2014
FedEx Services   June 2006 - April 2012
FedEx Services   June 2000 - June 2006
Bearings, Inc./ Applied Industrial   1980 - 1994
Bearings, Inc./ Applied Industrial   1980 - 1994
Bearings, Inc./ Applied Industrial   1980 - 1994

Skills
Systems Analysis, Quality Assurance, Project Management, EDI, Training, Technical Writing, Electronic Data..., Genealogy, Electronic Commerce, EC translation mapping..., EC Production Support, EC Communications, Bereavement Coordinator

Education
Cleveland State University   1981 — 1990
Bachelor of Business Administration (B.B.A.), Management and Labor Relations

Cuyahoga Community College   1979 — 1981
Associate of Arts (A.A.), Business Administration and Management, General

Experience
FedEx Services   August 2011 - Present
FedEx Services   June 2009 - July 2011
Strayer University  January 2009 - January 2011
FedEx Services   June 2007 - June 2009
Humana  June 2006 - May 2007
Kimberly Clark  January 2006 - May 2006
Motorola  May 2005 - August 2005
Verizon Wireless  December 2003 - July 2004

Skills
Marketing Research, Positioning, Product Development, Project Management, Strategy, Feasibility Studies, Cross-functional Team..., Competitive Analysis, Marketing, Marketing Strategy, Market Research, Strategic Planning, Content Management, Strategic Consulting, Website Development

Education
Clark Atlanta University   2004 — 2006
MBA, Marketing

University of Louisiana at Monroe   1997 — 2001
BA, Marketing

New Memphis Institute

Experience
United States Army National Guard  September 2014 - Present
LA Fitness  October 2014 - February 2015
US Army  August 2011 - September 2014
Macy's  August 2009 - May 2010
FedEx Services   June 2008 - May 2009
Atlantic Business Systems  September 2006 - February 2009

Skills
Adaptability, Advisement, Analytics, Arrangements, Computer Repair, Budget Setting, Calculations, Control Charts, Coaching, Communication, Project Coordination, Coping with stressful..., Nutritional Counseling, Delegation, Demonstration Skills, Distribution Center..., Visual Inspection, Listening to customers, Supervisory Skills, Goal-driven leader, Goal Oriented, Highly motivated..., Highly responsible, Always Punctual, Well Mannered, Event Management, Sales, Social Media Marketing, Customer Service, Marketing Strategy, Training, Microsoft Office, Leadership, Social Media, Social Networking, Management, Event Planning

Education
Pace University-New York   2014 — 2017
Computer Information Technology, Information Technology, 3.65 G.P.A.

City University of New York-College of Staten Island   2004 — 2006
N/A, Liberal Arts and Sciences/Liberal Studies

Susan E. Wagner High School   2001 — 2004
High School Diploma, General Studies

Experience
Interactive Dynamics - USA   February 2015 - Present
HealthMEDX  June 2014 - February 2015
FedEx Services   January 2014 - April 2014
College of the Ozarks  January 2010 - December 2013
FedEx  June 2013 - September 2013
Dollar General  January 2012 - May 2013
The Track Family Fun Parks  March 2011 - January 2013
EFCO a Pella Company  March 2010 - August 2010

Skills
Xamarin.iOS, Xamarin.Android, Xamarin.Forms, Mobile Applications, Mobile Devices, JavaScript, jQuery, AngularJS, Node.js, MongoDB, Xamarin Studio, SQLite, ASP.NET MVC, Apache Cordova, SQL, C#, MVVM, HTML, Visual Studio, WPF, Java, Time Management, C++, SQL DB2, SQL Server Management..., COBOL, SQLJ, JDBC

Education
College of the Ozarks   2010 — 2014
Bachelor's Degree, Computer Information Science, Business Administration, Senior

Cassville High School

Experience
Boeing  April 2015 - Present
Boeing  June 2014 - Present
Boeing  March 2013 - June 2014
INROADS  May 2008 - August 2011
FedEx Services   May 2008 - August 2011

Skills
SQL, C++, ORACLE Access Manger, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Java, Quality Assurance, Management, PowerPoint, Strategic Planning, Project Management, Research, Access, Data Analysis, Software Documentation, SharePoint, Microsoft Office, Analysis, Team Leadership, Troubleshooting, Windows, Leadership, Visio, Process Improvement, JavaScript, Public Speaking

Education
Washington University in St. Louis   2014 — 2016
Master of Information Management

Clark Atlanta University   2008 — 2012
Bachelor of Science, Computer Information System

Experience
FedEx Services   October 2011 - Present
FedEx Services   January 2006 - October 2011

Skills
Weblogic, SQL, DB2, JMS, Requirements Analysis, Spring, EJB, SDLC, Oracle, Business Analysis, SOA, Enterprise Architecture, Java, Eclipse, Hibernate, XML, SOAP, Data Warehousing, PL/SQL, Visio, JSF, COBOL, Maven, Hudson, Tomcat, EclipseLink, Android Development, JPA, SoapUI, Linux, Software Development, Agile Methodologies, Integration, JavaScript, Web Services, Java Enterprise Edition, AngularJS, JavaScriptMVC, Bootstrap, Amazon Web Services..., Amazon EC2, Node.js

Education
College of the Ozarks   2001 — 2006
Bachelor of Science (BS), Mathematics and Computer Science

Experience
Total Online Marketing   2011 - Present
FedEx Services   2000 - Present
MrGoodfriend Entertainment   January 1999 - Present
Rennhack Marketing Services, Inc.   1997 - 2000
MotoMirror   1994 - 1997

Skills
Dealers, Trade Shows, Entertainment, Corporate Events, Public Speaking, Team Building, Event Management, Event Planning, Strategic Planning, Negotiation, Small Business, Sales, Social Networking, Parties, Networking, Marketing, Magicians, Online Marketing, Advertising, Social Media Marketing, Email Marketing, Entrepreneurship, Marketing Strategy, Online Advertising, New Business Development, Account Management, Social Media

Education
The University of Texas at Arlington   1978 — 1982

Southwestern Assemblies of God University   1975 — 1975

Collin County Community College

Experience
Hilton Worldwide  November 2013 - December 2014
Endure, Inc.   2012 - 2013
DS Waters  August 2009 - November 2011
FedEx Services   June 2000 - May 2009

Skills
Sales Management, Salesforce.com, New Business Development, Business Development, Account Management, Environmental Awareness, Product Management, Project Management, Team Building, Leadership, Budgets, CRM, Customer Service, Management, Microsoft Office, Program Management, Public Speaking, Strategic Planning, Training

Education
Nova Southeastern University   2009 — 2013
Bachelor's Degree, Applied Psychology, B-

College of DuPage   1997 — 2005
Associate's Degree, Business Administration and Management, General, B

Experience
FedEx Services   October 2006 - Present
The Wellness Company  September 2006 - Present
AFLAC  September 2005 - Present
Aflac  September 2005 - October 2006

Skills
Sales Management, Volunteer Management, Human Resources, Computer Proficiency, Microsoft Office, Management, Social Media Marketing, Direct Sales, Sales Process

Education
The University of Texas at Dallas   2001 — 2003
Bachelor of Interdisciplinary Studies, Management, Business, Computer Science

Collin County Community College   1997 — 1999
Associate of Arts and Sciences (AAS), MicroComputer Applications

Experience
FedEx Services   August 2014 - Present
FedEx Services   June 2012 - August 2014
Colorado State University  August 2011 - December 2011
FedEx Services   2011 - 2011

Education
Colorado State University   2008 — 2012
Bachelor of Science (B.S.), Business/Computer Information Systems

Experience
FedEx Services   April 2006 - Present
2005-2006 FedEx Ground   September 2005 - April 2006
Sunnytech Inc   January 1999 - September 2005

Skills
Sales Process, Air Freight, Leadership, Account Management, LTL, Negotiation, International Logistics, Logistics, Transportation, Transportation..., Solution Selling, Solution Implementation, Transportation Planning, Sales Management, Sales Operations, Operations Management, Management, Sales, New Business Development, Strategic Planning, Marketing

Education
CITY UNIVERSITY OF NEW YORK, The College of Staten Island   1993 — 1998
B.S, Marketing; Marketing and Management

City University of New York-College of Staten Island   1993 — 1998
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services

Experience
FedEx Services   June 2015 - Present
FedEx Services   December 2010 - May 2015
FedEx Services   2004 - 2010
FedEx Services   2002 - 2004
RPS and FedEx   1996 - 2002

Skills
Sales Process, Coaching, Leadership Development, New Hire Orientation, Talent Management, Team Building, Solution Selling, Consultative Selling, Management Development, Organizational Learning, Adult Learning..., New Hire Orientations, Training, Selling, Sales Operations, Sales Management, Cross-functional Team..., Leadership, Strategy, Management, Employee Training, Human Resources, Marketing, Onboarding, Sales

Education
Colorado State University
MBA

Valparaiso University
B.S. Business Adminstration, Marketing

Experience
emedia group   March 2009 - Present
March of Dimes  November 2008 - March 2009
FedEx Services   May 2002 - July 2008

Skills
Digital Printing, Marketing Strategy, Advertising, Marketing Communications, Account Management, B2B, Event Management, Leadership, New Business Development, Sales, Public Speaking, Salesforce.com

Education
Clarion University of Pennsylvania   1997 — 2002
BSBA, Marketing

Waynesburg University
Masters, Marketing/Business Leadership

Experience
Lally & Co.   February 2015 - Present
FedEx Services   May 2014 - February 2015
Ernst & Young, LLP   January 2011 - May 2014

Education
University of Pittsburgh
Master’s Degree, Accounting

Clemson University
Bachelor's Degree, Economics

Sewickley Academy
High School

Experience
Tuesday Morning  July 2014 - Present
FedEx Services   March 2011 - July 2014
Wish! Memories LLC   February 2008 - August 2012
Cardinal Brands  April 2006 - February 2008
Michaels Stores Inc  November 2002 - June 2005
Sears Holdings Corporation  1998 - 2002

Skills
Supply Chain, Retail, Project Management, Supply Chain Management, Inventory Management, Strategic Planning, Analysis, Management, Forecasting, Merchandising, Transportation, Customer Service, Logistics, Purchasing, Business Analytics, P&L Management, Inventory Control, Team Building, Cross-functional Team..., Process Improvement, Purchasing Negotiation, MS Project, MS Office Suite, Microsoft Office, Compliance Management, Standards Compliance, Leadership, Strategy, Sales, Sourcing

Education
Walsh College   1999 — 2005
MBA

Cleary University
BBA

Experience
FedEx Services   January 2002 - Present
FedEx Services   October 1999 - December 2001
FedEx Services   September 1994 - October 1999

Skills
Sales Process, Negotiation, Operations Management, Territory Management, Business Coaching, Transportation, Sales, Selling, Management, E-commerce, Project Planning, Account Management, Sales Operations, Selling Skills, Sales Management

Education
Saint Louis University   2007 — 2008
EMIB, Masters in International Business

College of Business   1988 — 1989
BBA, Management

University of Tulsa   1982 — 1987
Business

Experience
FedEx Services   August 1989 - November 2013

Skills
LTL, Transportation, Transportation..., Air Freight, Freight, 3PL, Logistics, Account Management, Logistics Management, Supply Chain Management, Warehousing, New Business Development, Supply Chain, Salesforce.com, Sales Process, Contract Negotiation, Sales Operations, Leadership, Operations Management

Education
College of DuPage

Experience
Orange County Government, Hillsborough NC  2011 - Present
Durham Technical Community College  2008 - 2011
Blue Cross and Blue Shield of North Carolina  2001 - 2008
FedEx Services   1999 - 2001
WalMart Logistics  1994 - 1999

Skills
Program Management, SDLC, Requirements Analysis, Business Analysis, Process Improvement, SharePoint, Project Management, MS Project, Visio, Change Management, PMO, PMP, Vendor Management, Software Project..., ITIL, Testing, Software Documentation, Integration, Cross-functional Team...

Education
Western Carolina University   2004 — 2006
Master's degree, Project Management

Clarion University of Pennsylvania
Bachelor's degree, Computer Science

University of North Carolina at Chapel Hill

University of North Carolina at Chapel Hill

Experience
FedEx Services   March 2006 - Present
FedEx  July 2004 - March 2006
FedEx  February 2001 - July 2004
WorldCom  January 2000 - February 2001
FedEx  July 1998 - January 2000

Skills
Requirements Analysis, SDLC, Weblogic, Enterprise Architecture, Process Improvement, Business Analysis, SQL, Integration, Unix, SOA, Data Warehousing, Agile Methodologies, Requirements Gathering, Oracle, Software Project...

Education
Colorado State University   1992 — 1998
Bachelor of Science, Computer Information Systems

Colorado State University

Experience
FedEx Services   April 2010 - Present
FedEx  March 2007 - March 2010
FedEx Services   January 2005 - March 2007
FedEx Services   March 1998 - January 2004

Skills
SDLC, Leadership, Requirements Analysis, Software Project..., Business Analysis

Education
Coimbatore Institute of Technology   1985 — 1989
BE, Electronics and Communications

Holy Angels Convent   1975 — 1983

Coimbatore Institute of Technology

Experience
Shelby Systems  September 2012 - Present
Shelby Systems  June 2009 - September 2012
FedEx Services   December 1985 - April 2009
FedEx Services   July 1992 - July 2001
Colorado-Ute Electric Association   January 1982 - November 1985

Skills
Quality Assurance, Testing, C#, Software Development, C++, .NET, SDLC, SQL, Microsoft SQL Server, Agile Methodologies, Requirements Analysis, Web Applications, Scrum Master, Team Foundation Server, InstallShield, Microsoft Visual Studio, TFS, Scrum, Unit Testing, SharePoint, Unix, SOAP, Business Analysis, Visio, Enterprise Architecture, Oracle, Integration, Java, SOA, Visual Studio, Software Project..., Databases, Enterprise Software

Education
Downline Institute   2012 — 2013

University of Phoenix   2006 — 2009
Business Information Systems

Mesa State College
Business Information Systems, Information Systems

Experience
FedEx Services   May 2006 - Present
TEKsystems  August 2005 - May 2006
Arrival Communications  December 2004 - May 2005
MCI  January 1999 - December 2003
United States Air Force  December 1991 - January 1999

Skills
Visio, Quality Assurance, Transportation, Business Analysis, Testing, Logistics, Process Improvement, Troubleshooting, Telecommunications, Requirements Analysis, Inventory Management, Supply Chain Management

Education
Colorado Christian University   1996 — 1998
BS, Computer Information Systems

Community College of the Air Force   1991 — 1996
AS, Logistics

State College of Florida-Manatee-Sarasota   1987 — 1989
AA, Communications

Experience
FedEx Freight  July 2013 - Present
FedEx Freight  May 2012 - June 2013
FedEx Services   May 1997 - May 2012

Skills
LTL, Process Improvement, Transportation, Visio, Project Management, Program Management, Logistics, Leadership, Business Analysis, SDLC, Transportation..., Team Building, Cross-functional Team..., Software Documentation, IT Management, IT Strategy, Training, Supply Chain, Integration, Operations Management, Business Intelligence, Change Management, Management, MS Project, SharePoint, Project Planning, Vendor Management, Team Leadership, Requirements Analysis, Budgets, Analysis, Business Process..., PMP, 3PL, Quality Assurance, Supply Chain Management, Strategy, Troubleshooting, Strategic Planning, Enterprise Architecture, Security, Agile Methodologies, Telecommunications, IT Service Management, PMO, ITIL, Testing, Software Project..., Disaster Recovery, Software Development

Education
University of Phoenix   2009 — 2012
Master of Science (M.S.), Psychology, 3.83

College of the Ozarks   1993 — 1997
BS, Psychology, Computer Science

Experience
FedEx Services   June 2014 - Present
xpedx  April 2012 - Present
North Jersey Media Group  March 2008 - March 2012
Wells Fargo Financial  January 2007 - March 2008
Better Brands Inc.  January 2006 - December 2006

Skills
Advertising

Education
Coastal Carolina University   2002 — 2006
Bachelor of Science Business Administration, Marketing

Experience
DBA - Crisp Audio   January 2012 - Present
FedEx Services   May 2011 - Present
Securus Technologies  August 2009 - May 2011
FedEx Kinko's  February 2007 - November 2008
FedEx Kinko's  June 2004 - February 2007
Kinko's  August 2001 - November 2002
Kinko's  February 1998 - August 2001
Kinko's  June 1991 - February 1998
Photography By Christopher   November 1990 - February 1998

Skills
Software Project..., Business Analysis, Crystal Reports, Microsoft Office, Excel, PowerPoint, Visio, MS Project, Salesforce.com, Avaya, Business Objects, InDesign, Photoshop, Illustrator, Adobe Acrobat, Audio Engineering, Recording, Audio Mixing, Digidesign Pro Tools, VBScript, Business Process, Microsoft Excel, Vendor Management, Outsourcing, Call Centers, Management, Team Leadership, Change Management, Project Management, Customer Satisfaction, Process Improvement, Team Building, Pro Tools, Troubleshooting, Software Documentation, Access, SDLC, Quality Assurance, Business Process..., Audio Post Production, IT Management, Audio Editing, Audio Processing, SharePoint, Training, Technical Support, XP, Windows, Help Desk Support, Integration

Education
Collin County Community College   2010 — 2013
Associate of Arts and Sciences (AAS), Commercial Music

Collin County Community College   2010 — 2012
Certification - Commercial Music Audio Engineering, Audio Engineering, 3.9

Sawyer College   1991 — 1992
Graphic Design

Crosswinds
Project Management PMP 4 Day Boot Camp

Forrester
Justifying Technology Investments Workshop

Ventura College
Gen Ed / Photography

Experience
FedEx Services   August 2004 - Present
Frisco Independent School District  August 2003 - August 2004
EarthLink, Inc  March 2000 - March 2003

Skills
Project Management, Training, Process Improvement, Troubleshooting, Management, Team Leadership, Quality Assurance, Program Management, Visio, Microsoft Office, Microsoft Excel, Outlook, XP, Analysis, MS Project, Networking, Requirements Analysis, Process Scheduler, Coaching, Testing, Access, Information Technology, Customer Satisfaction, SDLC, Business Analysis, Leadership, System Administration, SharePoint, Integration, Databases, Time Management, Requirements Gathering, Software Project..., IT Management, Hardware

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1979 — 1983
BSW, Social Work

Collin County Community College
Management Certification

Mercer University
ICTS, A+ Certificate

The George Washington University - School of Business
ESI - Project Management

Experience
FedEx Ground  September 2012 - Present
FedEx Services   April 2005 - September 2012
FedEx Ground  January 2000 - April 2005

Skills
Transportation..., Transportation, LTL, Logistics, Project Planning, 3PL, Warehousing, Freight, Logistics Management, Trucking, International Logistics, Shipping, Reverse Logistics, Warehouse Management, Air Freight

Education
Colgate University   1984 — 1988
Bachelor's degree, Political Science and Government

Experience
American Express  May 2013 - Present
FedEx Services   November 2005 - May 2013
FedEx Services   July 2002 - November 2005
Clarion University  January 2001 - July 2002
Teltech  March 1999 - December 2000
Airborne Express  June 1997 - March 1999

Skills
MBA, Sales, Salesforce.com, Sales Management, International Sales, Air Freight, International Logistics, Negotiation, Team Leadership, Oral & Written..., Outside Sales, Coaching, Training, LTL, Account Management, Consultative Selling..., import/export, Team Building, Cold Calling, International Trade, Leadership, Management

Education
Clarion University of Pennsylvania   2001 — 2002
Master of Business Administration (M.B.A.)

Clarion University of Pennsylvania   1993 — 1994
Bachelor of Science (B.S.), Business Administration and Management, General

Beaver High School

Experience
FedEx Services   April 2014 - Present
FedEx Services   January 2000 - March 2013

Skills
Transportation, Logistics, Process Improvement, Strategic Planning, Team Building, Account Management, New Business Development, Contract Negotiation, Supply Chain, Sales, Leadership, Forecasting, Business Strategy, Management, Change Management, Sales Operations, Marketing Strategy, Business Development

Education
Cleveland State University   1998 — 2002
MBA, Business

Edinboro University of Pennsylvania   1990 — 1993
BA, Political Science

Experience
Monsanto (Precision Planting)   August 2012 - Present
Pekin Insurance  March 2010 - August 2012
FedEx Services   May 2006 - March 2010

Skills
CICS, Enterprise Architecture, Databases, JCL, Mainframe, SQL, Visio, COBOL, Business Analysis, Visual Studio, Active Directory, HTML, Microsoft SQL Server, Java, Objective-C, Android Development, iOS development, Amazon Web Services..., Google App Engine, Cloud Computing, JavaScript, HTML 5, Spring, .NET, MVC, ASP.NET MVC, Tomcat, JSF, Agile Methodologies, C#, XSLT, XML, DB2, Virtualization, Windows Server, Windows, IIS, Visual Basic, Project Management, VMware, Servers, ASP.NET, VB.NET, Software Development, Unix, Web Services, JMS, Java Enterprise Edition, Linux

Education
College of the Ozarks
BS, Computer Science, Minor in Mathematics

Experience
Covidien/Medtronic  May 2014 - Present
Swedish Medical Center  November 2013 - Present
Apria Healthcare  October 2012 - November 2013
Senior Helpers  December 2010 - August 2012
Bank of America  March 2009 - June 2010
FedEx Services   February 2009 - July 2009
Triple S Construction   November 2008 - July 2009
Wells Fargo Financial  August 2006 - January 2008

Education
Pima Medical Institute-Denver   2010 — 2012
Associate's degree, Respiratory Care Therapy/Therapist

Colorado State University   2001 — 2005
Communications, Public speaking

Experience
DialogTech  June 2015 - Present
DialogTech (Formerly IfByPhone)   September 2014 - June 2015
Mongoose Metrics (Acquired by IfByPhone)   June 2013 - September 2014
iShop Media   August 2011 - June 2013
FedEx Custom Critical  August 2010 - August 2011
FedEx Services   September 2009 - August 2010
Apple  2008 - 2009

Skills
Online Advertising, Sales, Lead Generation, Account Management, Sales Management, PPC, SEO, New Business Development, Marketing, SEM, SaaS, Strategic Communications, Public Relations, Media Relations, Corporate Communications, Marketing Strategy, SMO, Advertising, Google Analytics, Web Analytics, Microsoft Office, Google Adwords, Analytics, PowerPoint, Management, Press Releases

Education
Cleveland State University   2006 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies

Experience
Hilton Worldwide  July 2014 - Present
FedEx Services   2011 - July 2014

Skills
Storage Administration, Backup & Recovery, EMC Storage, HP Storage, Symantec Backup, IBM TSM, Integration, Disaster Recovery, SAN, Storage Management, Linux, Virtualization, Visio, Vendor Management, Storage Area Networks, TSM, VMware, Enterprise Architecture, HP-UX, Unix, NAS, Netbackup, Troubleshooting, RAID

Education
The University of Memphis
Bachelor of Science (B.S.), Engineering Technology, Computer

Clemson University

Experience
FedEx Services   September 2006 - Present
FedEx Services   April 2003 - September 2006
FedEx Services   February 2001 - April 2003
FedEx Express  June 2000 - February 2001
GE Healthcare  August 1995 - July 1997

Skills
Business Analysis, CRM software, Business Intelligence, Performance Reporting, Sales Operations, Pricing, Systems Analysis, SQL, Work Flow Design, CRM, Analytics, Business Planning, Leadership, Analysis, Management, Project Management, Process Improvement, Cross-functional Team..., Logistics

Education
University of Alabama, Manderson Graduate School of Business   1998 — 2000
MBA

Cochin University of Science and Technology   1991 — 1995
B.Tech, Electronics / Biomedical Engineering

Experience
FedEx Services   July 2011 - Present
Eddie Bauer  October 2010 - May 2011
Payne Stewart Golf Club   March 2009 - October 2010
Lowe's Home Improvement  April 2008 - August 2009

Skills
Negotiation, Sales, Customer Service, Customer Satisfaction, Inventory Management, Retail, Territory..., Brand Leverage, Territory Account...

Education
College of the Ozarks   2007 — 2011
Bachelors of Arts, Business Administration

Experience
FedEx Services   October 2013 - Present
FedEx Services   June 2011 - October 2013
Verizon Business  October 2000 - June 2011
FedEx Services   December 1998 - October 2000

Education
Colorado State University   1994 — 1998
Bachelors, Computer Science

Experience
Colorado State University  August 2009 - Present
FedEx Services   June 2012 - August 2012

Skills
java, lua, C, Python, C++, Distributed Systems, Eclipse, Software Engineering, Object Oriented Design, LaTeX, Machine Learning

Education
Colorado State University   2009 — 2013
Bachelors of Sciece, Computer Science

Experience
FedEx Services   April 2014 - Present
Mylan Pharmaceuticals  July 2010 - March 2014
Blair Corporation  February 2001 - July 2010
Jamestown Community College  January 2005 - May 2010

Skills
Kronos, Access, Database Design, Testing, SQL, HRIS, 401k Plan Adminstration, Employee Benefits, Personnel Management, Payroll, Applicant Tracking..., Integration, Change Management, Process Improvement, Management, Workday, Taleo, System Administration

Education
Clarion University of Pennsylvania   1995 — 1999
BS, Computer Science

North Clarion   1988 — 1995

Experience
FedEx Services   April 1986 - Present

Skills
Active Directory, IT Management

Education
City University of New York-Brooklyn College   1973 — 1977
Bachelor's degree

Experience
A2H, Inc.   September 2013 - Present
Fedex Trade Networks  November 2011 - December 2012
FedEx Services   June 2005 - November 2011

Education
Collin County Community College
Business Administration and Management, General

University of Tennessee at Martin
Business Administration and Management, General