Experience
FedEx Services   September 2009 - June 2011

Skills
AutoCAD, Revit, Architecture, Premiere, SketchUp, Forklift Operator, Photoshop, Revit Architecture, Lumion, Adobe Premiere, Adobe Photoshop, Photography, Architectures, Shipping, Adobe Acrobat, Warehousing, Interior Design, Distribution Center..., Adobe Creative Suite, Management, Microsoft Excel, Customer Service, Outlook, PowerPoint, Microsoft Word, Microsoft Office

Education
ITT Technical Institute-Orlando   2011 — 2013
Computer Drafting and Design

Southwest Tennessee Community College   2008 — 2011

Experience
FedEx Services   January 1992 - Present

Skills
Laser Printers, Computer Repair, Printers, MCSE, CNE, Desktop Computers, Network Administration, Hardware, XP, HP, Technical Support, Norton Ghost, Microsoft Certified...

Education
Southwest Tennessee Community College   1988 — 1992
Associates of Science, Computer Engineering Technology/Technician

Southaven High School   1976 — 1979
9-12

Experience
FedEx Services   May 2015 - Present
FedEx Services   December 2010 - May 2015
FedEx Services   November 2009 - December 2010
FedEx Services   September 2006 - November 2009
FedEx Services   September 2005 - September 2006
FedEx Services   January 2004 - September 2005
FedEx Services   January 2002 - February 2004
BERRYDirect, a BellSouth affiliate   November 2001 - May 2002

Skills
Sales, Career Development..., Marketing Strategy, Account Management, Talent Developer, Strategic Negotiations, Corporate Strategy..., Project Management, Expense Budget..., Mentoring, Cross-functional Team..., Vision Development, Territory..., Management, Leadership, Sales Management, Sales Operations, Transportation, Selling, Strategy, Operations Management, Air Freight, Transportation..., Training, Logistics, Leadership Development, Pricing, Recruiting, Team Building, LTL, Freight Forwarding, Coaching, Freight

Education
University of Phoenix   2003 — 2005
Master, Business Administration - Global Management

Stephen F. Austin State University   1998 — 2002
Bachelor of Business Administration, Marketing

Experience
FedEx Services   September 2005 - Present
Sprint Nextel  July 2002 - September 2005
Best Buy  July 2004 - November 2004

Skills
Account Management, P&L Management, Retail, Promotions, Team Building, New Business Development, Marketing Strategy, B2B, Sales Operations, Customer Service, Direct Sales, Strategic Planning, Customer Satisfaction, Logistics, Contract Negotiation, Marketing Communications, Sales, Event Planning, Cold Calling, Team Leadership, Business Strategy, LTL, Supply Chain Management, Truckload, Air Freight, Microsoft Excel, Event Management, Pricing, Sales Process

Education
St. Cloud State University   1994 — 1999

Experience
FedEx Services   2004 - Present
FedEx Services   2001 - 2004
Federal Express Corporation  1989 - 2001

Skills
Truckload, LTL, Transportation, Air Freight, Freight, Transportation..., Strategic Planning, Business Development, Process Improvement, Team Building, Account Management, Sales, Customer Service, Logistics

Education
The University of Memphis   1985 — 1988
Bachelor of Business Administration (BBA), Business Administration and Management, General

Southwest Tennessee Community College   1983 — 1985
Associate of Science (AS), Business Administration and Management, General

Experience
FedEx Services   December 2005 - Present
UPS  January 1992 - December 1999
UPS  February 1988 - December 1991

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Public Speaking, Microsoft Office, Business Strategy, Logistics, Sales, Negotiation, Sales Management, Operations Management, Contract Negotiation, Transportation, LTL, Account Management, New Business Development, Sales Operations, Air Freight, Cold Calling, Pricing, Transportation...

Education
State University of New York at New Paltz   1987 — 1988
Bachelor's degree, Business Administration and Management, General

Orange County Community College   1983 — 1986
Associate's degree, Business Administration and Management, General

Experience
FedEx  December 2014 - Present
FedEx Services   August 2011 - December 2014
Clearwire  July 2010 - August 2011
Clearwire  August 2009 - June 2010
Marketsource  February 2005 - August 2009
Atlanta Journal Constitution  July 2003 - February 2005

Skills
Salesforce.com, Cold Calling, Direct Sales, Sales Process, Account Management, Sales Operations, CRM, B2B, Customer Retention, Advertising, Sales, Sales Presentations, Lead Generation, Selling, Sales Management, Solution Selling

Education
Spelman College
Political Science

Experience
Dean P Whittles inc.   2011 - 2012
UPS  March 2005 - June 2011
FedEx Services   January 2005 - March 2005

Skills
Microsoft Excel, Microsoft Word, Leadership, Communication, Organization, Goal Oriented, Fast Learner, PowerPoint, Motivation, Coaching

Education
Syracuse University
Physical Education Teaching and Coaching

Experience
FedEx Services   1997 - Present
FedEx Services   February 1984 - 1997

Skills
SDLC, Business Analysis, Vendor Management, Transportation, Process Improvement, Requirements Analysis, Integration, Logistics, Enterprise Architecture, Data Center, Business Process, Program Management, IT Management, Cross-functional Team..., Cloud Computing, Disaster Recovery, Unix, Business Process..., Visio, IT Strategy

Education
Southwest Tennessee Community College   2000 — 2003
Associate's degree, Mid-Management, 4.0

Skyview Baptist Academy

Experience
FedEx Services   April 2014 - Present
FedEx Services   May 2012 - Present
American Cancer Society  August 2010 - May 2012
Navionics  2003 - 2010
Navionics  2003 - 2010
The Standard-Times  October 2001 - January 2003

Education
Stonehill College   1996 — 2001
Bachelors of Arts in Communications, Communications, focus on PR and Event Planning

Bishop Stang High School   1992 — 1996

Experience
Stryker Orthopedics  2014 - 2015
FedEx Services   April 2009 - November 2013
FedEx Services   September 1998 - April 2009

Skills
Customer Service, Data Entry, Customer Satisfaction, Human Resources, Inventory Management, Leadership, Management, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Process Improvement, Sales, Strategic Planning, Team Building, Training

Education
Dowling College   2011 — 2015
Bachelor's Degree, Business Administration and Management, General, 3.6

Southwest Tennessee Community College   2009 — 2011
Associate's Degree, Elementary Education and Teaching, 3.7

Experience
FedEx Services   November 1998 - Present

Skills
Transportation, Logistics, Transportation..., Process Improvement, Business Analysis, Freight, Project Management, SQL, Data Analysis, Shipping, Visio, SDLC, Analysis, Requirements Analysis, Microsoft Office

Education
Southwest Tennessee Community College   2003 — 2005

Experience
Lumos Networks  September 2014 - Present
Cimarolli Electric   January 2010 - Present
Cozza Enterprises   January 2007 - Present
PNC  January 2013 - September 2014
Global Knowledge Training  July 2013 - July 2013
FiberOptic.com  April 2013 - April 2013
FedEx Services   April 2011 - February 2013
One Young World  2012 - 2012
FiberOptic.com  February 2011 - February 2011
Collaborative Fusion, Inc / INTERMEDIX   June 2005 - December 2010

Skills
Servers, Unix, Open Source, Cisco Technologies, GNU/Linux, Security, Operating Systems, BSD, Virtualization, IPv6, Troubleshooting, Free Software, Data Center, Linux, Infrastructure, Red Hat Linux, Computer Security, Network Architecture, TCP/IP, Disaster Recovery, Cisco Nexus, VPN, Software Installation, System Administration, Apache, DNS, Cisco IOS, Nagios, RedHat, Bash, DHCP, Shell Scripting, Solaris, AIX, Cisco UCS, Cisco Routers, Cisco VoIP, Cisco Wireless, DWDM, Optical Network, Optical Communications, Optical Network Design, Cisco ONS, ROADM, Firewalls, Network Design, Nonprofits, High Availability, Network Engineering, LAN-WAN

Education
Global Knowledge   2003 — 2013

Strayer University   2007 — 2007
BBA, Business

Experience
FedEx Services   November 2013 - Present
Seven Step Recruiting  February 2013 - Present
TEAM Enterprises  April 2010 - April 2011

Education
Suffolk University   2007 — 2012
Bachelor of Arts (BA), Communication and Media Studies

Experience
FedEx Services   January 2006 - Present
First Tennessee Bank  2004 - 2005
United States Air Force  June 1991 - October 1998

Skills
Business Analysis, Requirements Analysis, Visio, Software Project...

Education
Southwest Tennessee Community College   2002 — 2003
AS, Computer Science

Experience
FedEx Services  

Skills
Windows Store Apps, Windows Phone, .NET, Visual Basic, LTL, Microsoft SQL Server, Transportation, SQL

Education
St. Olaf College

Experience
Matador Resources Company  August 2014 - Present
Ericsson  January 2014 - July 2014
FedEx Services   July 2009 - May 2013
FedEx Kinko's  November 2004 - July 2009
Micheals Arts and Crafts  2001 - 2004

Skills
Payroll, PeopleSoft, Tax, Payroll Processing, ADP, Excel, Accounts Payable, Outlook, Word, Compliance, PowerPoint, Billing, Microsoft Office, Customer Service, Problem Solving, Microsoft Excel, Accounting, Microsoft Word, ADP Payroll, Invoicing, Account Reconciliation, Financial Analysis, Employee Benefits, Financial Reporting, Fixed Assets, Sarbanes-Oxley Act, Access, SAP, Variance Analysis, Data Analysis

Education
University of Texas at Dallas   2012 — 2014
Bachelor's degree, Business Administration and Management, General

Tarleton State University

Experience
FedEx Worldwide Sales   December 2014 - Present
FedEx Services   November 2009 - November 2014
Comcast Spotlight  December 2006 - July 2009
Star Tribune  February 2001 - November 2006
Star Tribune  January 1997 - January 2001

Skills
Proposal Writing, Relationship Marketing, Brand Loyalty, Business Planning, Copywriting, Sales, Program Management, Project Management, Online Advertising, Product Management, Management, Marketing, Marketing Strategy, Sales Operations, Leadership, Integrated Marketing, Advertising Sales, Contract Negotiation, Advertising, Social Media, Strategic Planning, Direct Marketing, Marketing Communications, Market Research, Sales Management, CRM, Business Development, Retail, Account Management, B2B, Pricing, Solution Selling

Education
University of Saint Thomas - School of Business   2009 — 2009
PMP, Project Management

University of Saint Thomas - School of Business   2002 — 2006
Master's, Business

St. Cloud State University   1986 — 1990
BS, Mass Communications / Advertising

Litchfield, MN, High School

Experience
FedEx Services   2014 - Present
Comcast  2011 - 2013
Comcast  2010 - 2011
Comcast  2008 - 2010
Comcast  2005 - 2008
Seacoast Volkswagen   2004 - 2005

Skills
Customer Satisfaction, Sales, Account Management, Sales Operations, Strategy, Sales Management, Telecommunications, Leadership, Training, Team Building, Customer Retention, Call Centers, Marketing, Cross-functional Team..., Selling, Solution Selling, Customer Experience, Competitive Analysis, Project Management, Salesforce.com, Quantitative Analytics, Process Improvement, Lean Business Processes

Education
Villanova University   2015 — 2015
Masters Certificate in Lean Project Management, Project Management, 4.0

Southern New Hampshire University   2006 — 2008
Bachelor of Science (BS), Marketing

Hesser College   2004 — 2006
Associate's Degree, Marketing

Experience
FedEx Services   December 2014 - Present
Flextronics  June 2014 - December 2014
Jabil  October 2012 - May 2013

Skills
Computer Repair, Electronics, Operating Systems, Computer Hardware, Computer Maintenance, Manufacturing, Software Installation, Laptops, Troubleshooting, Hardware, Testing, Technical Support

Education
Southwest Tennessee Community College   2011 — 2014
Associate's degree, Computer Engineering Technology/Technician

Experience
FedEx Services   January 1995 - May 2013

Skills
Outlook, Administrative..., Customer Service, Transportation, Logistics, Microsoft Excel

Education
Southwest Tennessee Community College   1989 — 1991
Associate’s Degree, Legal Assistant/Paralegal, 3.5

Experience
Fogelman College of Business, University of Memphis  August 2012 - Present
AutoZone  June 2015 - August 2015
FedEx Services   July 2014 - May 2015
Fogelman College of Business, University of Memphis  January 2012 - August 2012
Marriott International  January 2010 - September 2011
Marriott International  August 2008 - December 2010
Red Roof Inns  August 2007 - November 2008

Skills
Research, Microsoft Office, Management, SPSS, Data Analysis, PowerPoint, Statistics, Web Analytics, Social Media, Information Technology, Quantitative Data..., Survey Design, Customer Satisfaction, Research Design, Omniture, Adobe Analytics, Qualtrics, Wireframes, Differential Equations, Visio, Statistical Data..., User Experience Design, Business Process..., Metric Development, Voice of the Customer..., Customer Service, Reporting & Analysis, Project Management, Qualitative &..., Payroll, R, Marketing, SQL, Accounts Receivable, Oracle, phpMyAdmin, Stata, Research Projects, Hospitality Industry, Java, Calculus, UML, Microsoft Excel, Microsoft Word, Social Networking, Business Analysis, Strategic Planning, Time Management, Data Integration, Survey Research

Education
The University of Memphis
Master of Science (M.S.), Management Information Systems, 4.0

The University of Memphis   2012 — 2016
Doctor of Philosophy (PhD), Business Administration in Management Information Systems, 4.0

University of Mississippi   2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing, 3.5

Southwest Tennessee Community College   2007 — 2009
Business Management/Marketing, 3.8

Neues Gymnasium Nuernberg   1996 — 2005
Abitur, Mathematics, Geography

Experience
Storyboard That   March 2015 - Present
Seven Step RPO  September 2014 - March 2015
FedEx Services   September 2014 - March 2015
Jobspring Partners  May 2013 - August 2014
Whole Foods Market  September 2011 - May 2013

Skills
Recruiting, Customer Service, Social Networking, Management, Networking, Time Management, Microsoft Office, PowerPoint, Temporary Placement, Leadership, Talent Acquisition, Microsoft Excel, CRM, Microsoft Word, Marketing, Social Media, Internet Recruiting, Technical Recruiting, Staffing Services, Outlook, Java, Research, JavaScript, Public Speaking, Interviews, Applicant Tracking..., Sourcing, Screening Resumes, Contract Recruitment, Event Planning, Social Media Marketing, PHP, Data Analysis, Python, Teamwork, Market Research, Access, Public Relations, Team Leadership, Ruby, Sales, Cold Calling, Facebook, Business Networking, Temporary Staffing, Lead Generation, Building Relationships, IT Recruitment, Permanent Placement, Benefits Negotiation

Education
Suffolk University   2009 — 2013
BSBA, Marketing

Oliver Ames High School   2005 — 2009
High School Diploma

Experience
FedEx Services   November 2007 - Present
FedEx Office  June 2005 - November 2007
Kinko's  March 1998 - June 2005

Skills
Solution Selling, Sales Process, Account Management, Process Improvement, User Interface Design, Technical Documentation, Marketing Copy, Copy Editing, Digital Printing, Sales, Email Marketing, Sales Operations

Education
University of South Florida
Bachelor of Arts (B.A.), Professional, Technical, Business, and Scientific Writing

St. Petersburg College   1995 — 1997
Associate of Arts (A.A.)

Experience
FedEx Services   October 2006 - Present
St. Jude Children's Research Hospital   July 2006 - October 2006
Memphis Housing Authority  April 2006 - July 2006
Jabil  January 2006 - March 2006

Skills
Logistics, Sales Presentations, International Sales, Microsoft Office, Salesforce.com, PeopleSoft, Prism, Ground, Domestic Sales, New Business Development, Account Management, Transportation, Cold Calling, Transportation..., LTL, Pricing, Subject Matter Experts, Customer Engagement, Customer Retention, Collaboration, Territory..., GoToMeeting, FedEx, Trucking, Customer Service

Education
Strayer University-Tennessee
Master of Business Administration (M.B.A.), Business Administration and Management, General

The University of Tennessee at Chattanooga
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General

Experience
USAA  June 2015 - Present
USAA  November 2012 - Present
Viking Land Services, LLC   October 2011 - November 2012
FedEx Services   August 2009 - September 2011
FedEx Office  June 2008 - August 2009
FedEx Kinko's  November 2006 - June 2008
FedEx Kinko's  October 2004 - November 2006
Xtreme Gaming Cybercafe   January 2003 - August 2004
Metrowerks  June 1999 - July 2002
IBM  May 1997 - June 1999

Skills
SDLC, Agile Methodologies, Software Project..., SharePoint, Resource Management, VB.NET, Java, Quality Center, Testing, Business Analysis, Requirements Gathering, Test Automation, Linux, Software Quality..., Troubleshooting

Education
University of Illinois Springfield   2014 — 2017
Master's Degree, Computer Science

University of Illinois Springfield   2011 — 2013
Bachelor of Arts (B.A.), History, 4.0

Texas State University-San Marcos   1996 — 1998
Bachelor's Degree, Computer Science

St. Mary's University   1993 — 1996
Computer Science

Experience
FedEx Services   July 2010 - Present
Tri-City ValleyCats, Inc.   June 2002 - Present
OfficeMax Contract, Inc.   December 2005 - November 2009

Skills
Public Relations, Sales, Account Management, Cold Calling, Sports Marketing, Sales Process, Sponsorship, Event Planning, Customer Retention, New Business Development, Building Relationships, Organizational..., Customer Acquisition, Air Freight, LTL, Transportation, Freight, Vocalist, Music, Logistics, Team Building, Freight Forwarding, Transportation..., 3PL, Salesforce.com, Bible Study, Supply Chain Management, Business Development, Baseball

Education
State University of New York College at Brockport

Experience
FedEx Services   September 2015 - Present
FedEx  June 2013 - September 2015
Wepwo   2014 - July 2015
Fogelman College of Business, University of Memphis  August 2011 - May 2013
FedEx  August 2011 - May 2013
The Vanguard Group  April 2010 - July 2011
Vanguard  September 2008 - April 2010

Skills
Microsoft Excel, Microsoft Office, Marketing, Customer Service, Product Marketing, Segmentation, E-commerce, Retail, PowerPoint, Market Research, Microsoft Word, Social Media, Marketing Strategy, Outlook, Leadership, Public Speaking, Team Leadership, Research, Social Media Marketing

Education
The University of Memphis   2011 — 2013
Master of Business Administration (M.B.A.)

Susquehanna University   2004 — 2008
Business Admin, Marketing and Finance

Susquehanna University   2004 — 2008
BS, Marketing and Finance

Experience
FedEx Services   January 2015 - Present
Strategic Diagnostics  October 2012 - August 2014
BioSurplus  November 2011 - October 2012
PAREXEL  April 2008 - November 2011
Acceleron Pharma  April 2005 - April 2008
Charles River Laboratories  January 2002 - April 2005
Charles River Laboratories  January 2001 - January 2002
Baystate Medical Center  January 1999 - January 2001

Skills
Sales, Marketing Strategy, Product Management, Biotechnology, Pharmaceutical Industry

Education
Suffolk University   2004 — 2007
MBA, Marketing

University of Massachusetts, Amherst   1997 — 2001
BS, Biology

Experience
FedEx Services   April 2015 - Present
FedEx Services   August 2014 - Present
FedEx Services   September 2012 - August 2014
FedEx Services   June 2006 - September 2012
FedEx Kinkos  December 2004 - June 2006
HNTB  January 2001 - April 2003
SERIGRAPHY PAREL GROUP   January 2000 - November 2000
The Shopper, Inc.   October 1997 - November 2000

Skills
SDLC, Enterprise Architecture, Unix, Requirements Analysis, Active Directory, SQL, Oracle, Disaster Recovery, Windows Server, Visio, Solaris, SOA, Quality Assurance, Troubleshooting, Databases, Project Management, Leadership, Process Improvement, Management, Business Analysis, Program Management, Vendor Management

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1994 — 1999
Bachelor of Fine Arts (BFA), Commercial and Advertising Art

Wossman High Shcool   1992 — 1994
Diploma, General Studies

Neville High School   1990 — 1992
General Studies

Experience
FedEx Services   July 2001 - Present

Skills
Business Analysis, Enterprise Architecture, Process Improvement, Project Management, SQL, Business Intelligence, Integration, Visio, Transportation, Cisco IOS, Network Administration, Network Architecture

Education
Stevens Institute of Technology   2009 — 2011
Master of Engineering (MEng), Networked Information Systems

Devry University   2003 — 2007
B.S, Network and Communictions Mgmt

Experience
FedEx Services   February 2005 - Present
FedEx Services   June 2000 - February 2005
FedEx  February 1986 - May 2000
Minnesota Mutual Life Insurance Company  June 1984 - December 1985

Skills
Data Analysis, Process Improvement, Team Building, Project Management, Business Analysis, PeopleSoft, HRIS, Analysis, Change Management, SDLC, Performance Management, Vendor Management

Education
St. Ambrose University   1980 — 1984
Bachelor of Science (BS), Computer Science

Experience
FedEx Services   July 2000 - Present
FedEx Services   December 1999 - Present
FedEx Freight System  1999 - Present
Taco Bell  1986 - 1991

Skills
Transportation, Shipping, Account Management, New Business Development, Negotiation

Education
Southern Wesleyan University   2004 — 2009
Bachelor of Applied Science (B.A.Sc.), Management

Experience
Mimeo.com  September 2012 - Present
FedEx Services   February 2011 - September 2012
FedEx Services   July 2010 - February 2011
FedEx  July 2008 - June 2010
The Scott Cowen Institute for Public Education   September 2007 - May 2008
Alltel Corporation  June 2007 - August 2007
Macy's  August 2004 - August 2006
Sterling Financial  September 2002 - January 2003

Skills
Microsoft Office, SEO, SEM, Survey Design, SurveyMonkey, Statistics, New Business Development, Vendor Management, Operating Budgets, Marketing Research, Product Marketing, Retail, Advertising, Business Intelligence, Business Development, E-commerce, Marketing Strategy, Marketing, B2B, PPC, Content Management, Content Auditing, Marketo, Salesforce.com, Affiliate Networks, Affiliate Management, Affiliate Marketing, B2B Marketing, Mobile Devices, Sales, Analytics, Product Management, Market Research, Management, Lead Generation, Email Marketing, Social Media, Competitive Analysis, Direct Marketing, User Experience, Web Analytics, Online Marketing, Digital Marketing, Strategic Partnerships, CRM, Segmentation, Omniture, Integrated Marketing, Cross-functional Team...

Education
Tulane University - A.B. Freeman School of Business   2007 — 2008
MBA, Strategy

Tulane University, Freeman School of BusinessNew   2006 — 2008
Master, Business Administration; Management; Consumer Behavior; International Business

Syracuse University - Martin J. Whitman School of Management   2000 — 2004
Bachelor of Science (BS), Marketing and Supply Chain Management

Albany Academy   1996 — 2000
High School Diploma

Experience
FedEx Services   May 2008 - Present
idearc Media  October 2002 - April 2008

Education
Tarrant County College   1983 — 2002

Texas Wesleyan University
Bilingual, Education

Experience
FedEx  November 1987 - Present
FedEx Services   November 1987 - Present

Skills
Business Development, Salesforce.com, Logistics, Transportation, Sales Management, Strategic Planning, Team Building, Sales, Leadership, Account Management, Negotiation, Pricing Analysis, Adult Education, Pricing Strategy, Solution Selling

Education
Malvern High School   1900 — 1940

Southwestern Assemblies of God University

Experience
FedEx Services   October 2011 - Present
FedEx Services   May 2007 - October 2011
FedEx Services   March 2003 - May 2007
FedEx Services   August 2000 - March 2003
FedEx Express  December 1999 - August 2000

Skills
Coaching, Public Speaking, Training, Information Security, Networking, Siteminder, Security, Information Security..., CISSP, Enterprise Architecture, Unix, Troubleshooting, SDLC, Network Security, Disaster Recovery, Active Directory, TCP/IP, Visio, IT Management, Firewalls, Cisco Technologies, VPN

Education
The University of Memphis   1995 — 2004
Master of Business Administration (M.B.A.), Business Administration and Management, General

Southern Polytechnic State University   1990 — 1994
BSEET, Electrical Engineering Technology

Schley County Elementary School

Experience
FedEx Services   July 2011 - Present
FedEx  February 2001 - July 2011

Skills
LTL, Air Freight, Freight, Truckload, Transportation, Transportation..., 3PL, Trucking, Parcel, Logistics, International Logistics, Shipping, Customs Brokerage, Account Management, Cold Calling, Customs Regulations, Sales Operations

Education
St. Francis University   1990 — 1996
Bachelor of Science (BS), Biology, General

Experience
Finish Line  October 2009 - Present
KB Toys  2007 - February 2009
safety-kleen  2004 - 2007
Fedex Home Delivery  1999 - 2004
Fedex Services   March 1999 - March 2003
Fedex Ground  1999 - 2003
Champs Sports  December 1989 - February 1999
champs sports  1990 - 1999

Skills
Customer Service, Inventory Management, Management, Merchandising, Sales, Customer Satisfaction, Inventory Control, Retail, Sales Management, Store Management, Loss Prevention, Profit, Retail Sales, Store Operations, Visual Merchandising

Education
Stephen F. Austin State University   1987 — 1989
BA, Criminal Justice/Business

Panola Jr College   1985 — 1987
AA, General

Experience
FedEx Services   July 2009 - Present
Random House  July 2006 - July 2009
PHNS  July 2005 - July 2006
Rapidigm  1998 - 2003
Towers Perrin  1998 - 2000

Skills
PeopleSoft, PeopleTools, SQR, Requirements Analysis, PeopleCode, Business Analysis, SDLC, Integration, SQL, Business Intelligence, ERP, Unix, Data Warehousing, HRIS, Visio, Financials, Testing, Microsoft SQL Server, Program Management, Oracle, Business Process, Requirements Gathering, Systems Analysis

Education
Sri Venkateswara University   1989 — 1992
MCA

Experience
Medtronic  May 2014 - Present
FedEx Services   August 2004 - March 2014
Union Planters Bank  April 2003 - July 2004

Skills
Strategic Planning, Process Improvement, Analytics, Strategy, Leadership, Team Building, Transportation, Project Management, Cross-functional Team..., Logistics

Education
Southwest Tennessee Community College   2003 — 2006
Associate's degree, Legal Assistant/Paralegal

Experience
NASConsultants.Us   June 2014 - Present
FedEx Services   January 2000 - May 2013
Caliber Technology  July 1998 - June 1999
Standard Spray Co., Inc.   June 1989 - January 1997

Skills
Troubleshooting, Strategic Planning, Windows, SQL, XML, Business Analysis, Web Services, SOAP, Project Management, Computer Program, Visual Basic, Transportation, Program Management, Visio, Project Planning

Education
Fort Myers Fire Academy   2014 — 2014
Certified Firefighter I & II, Firefighter I & II

Southwest Florida College   2013 — 2013
Emergency Medical Technician, Emergency Medical Technology/Technician (EMT Paramedic)

LaSalle Academy   1989 — 1993

Experience
FedEx Services   January 1999 - Present
Daewoo Heavy Equipment America   September 1995 - January 1999
Roadway Express Inc.  May 1984 - September 1995

Skills
Perl, C, Shell Scripting, SQL, Unix Shell Scripting, Unix, PL/SQL, Java, TCP/IP, Oracle, Linux, Requirements Analysis, Business Analysis, JSP, IT Strategy, Telecommunications, AIX

Education
Stony Brook University   1974 — 1978
BS, Mathematics

Experience
FedEx Services   May 2000 - April 2009
EDP Contract Services  January 1999 - May 2000
EDP Contract Services  October 1998 - January 1999
Stream International  April 1998 - October 1998
Chesapeake Branded Packaging  January 1997 - April 1998
Schering-Plough Research Institute  September 1986 - September 1996

Skills
Servers, Windows Server, Active Directory, DHCP, Technical Support, Networking, System Administration, TCP/IP, DNS, Citrix

Education
Southwest Tennessee Community College   1988 — 1997
Associates Degree, Electronic Technology

Experience
D+H U.S. Operation   September 2014 - Present
D+H U.S. Operation   July 2008 - August 2014
FedEx Services   September 2006 - June 2008
Scalar Soft   June 2003 - June 2006

Skills
Agile Methodologies, Java Enterprise Edition, Web Services, Weblogic, Oracle, XML, Struts, Microsoft SQL Server, SQL, Java, JSP, Software Development, SDLC, JDBC, Servlets, Spring, Tomcat, PL/SQL, Hibernate, JavaScript, Unix, Websphere, AJAX, Eclipse, JBoss Application Server, Ant, EJB, SOAP, XSLT, JMS, HTML, Maven, UML, Microsoft CRM, Web Development, JUnit, J2EE Application..., SOA, Unix Shell Scripting, JSF, REST, WebSphere, Spring Framework, WebLogic, Shell Scripting

Education
Sri Venkateswara University   2000 — 2003
Masters, Computer Applications

S V Arts college   1996 — 1999
Bachelor, Mathematics, Economics and Statistics

Experience
FedEx Services   June 2012 - July 2014
XO Communications  March 2006 - November 2011
Alliance Consulting  October 2005 - March 2006
COMSYS  October 2004 - October 2005
VarTec Telecom  January 2000 - October 2004
CSC - Computer Sciences Corporation  January 1996 - December 1999

Skills
Integration, Program Management, Quality Assurance, SDLC, Telecommunications, Testing, Business Analysis, Project Management, Process Improvement, Requirements Analysis, Software Project..., Management, Vendor Management, Visio

Education
Project Management Institute   2004 — 2004
PMP Certification, Project Management, Pass

The University of Texas at Arlington   1982 — 1983
Bachelor's degree not completed, Accounting with minor in Computer Science, 2.8

Stephen F. Austin State University   1980 — 1982
Bachelor's degree - Not completed, Accounting with minor in Computer Science, 2.8

Experience
FedEx  January 2013 - Present
FedEx Services   May 2007 - January 2013
FedEx Express  December 1989 - May 2007

Skills
Transportation, LTL, Freight, Logistics, Change Management, Supply Chain

Education
Southwest Tennessee Community College   2012 — 2012
Currently Enrolled, Logistics

The University of Memphis   1978 — 1979

Experience
Totes Isotoner  June 2014 - Present
FedEx Services   January 2006 - April 2014

Skills
Team Building, Customer Service, Coaching, Leadership, Process Improvement, Training, Sales, Microsoft Office

Education
Strayer University (VA)   2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.8

Wilmington College
Bachelor of Arts (BA), Organizational Leadership

Experience
PepsiCo  December 2013 - Present
FedEx Services   May 2011 - November 2013
AT&T Services, Inc   September 2010 - April 2011
Tolmas Consulting, LLC   May 2009 - September 2010
Deloitte  2005 - 2008

Skills
Auditing, Internal Controls, Internal Audit, Accounting, Accounts Payable, Sarbanes-Oxley Act, IT Audit, Enterprise Risk..., External Audit, GAAP, Financial Reporting, Analysis, Financial Analysis, US GAAP, Risk Assessment, Financial Accounting, Due Diligence, Fraud, Financial Modeling, Data Analysis, Sarbanes-Oxley, Finance, CPA, Risk Management

Education
University of New Orleans   2001 — 2004
MS, Accounting/Auditing

Syracuse University   1994 — 1998
BA, Biology

Experience
Express Employment Professionals  January 2015 - Present
FedEx Services   November 2014 - Present
Aerotek  2014 - 2014

Skills
Microsoft Office, Customer Service, Public Speaking, Research, Recruiting, PeopleSoft, E-Verify, Kronos Timekeeping, Professional Phone..., Phone Screening, Interviewing Skills, Employment Law, Project Management, Employee Relations, Leadership, Talent Acquisition, Team Building, Human Resources

Education
Strayer University   2008 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services, 3.9

Strayer University-Tennessee   2008 — 2010
Associate of Arts (AA), Business Administration and Management, General

Experience
FedEx Services   October 2014 - Present
FedEx Office  March 2010 - October 2014
FedEx Office  April 2009 - March 2010
FedEx Office  May 2008 - April 2009
FedEx Office  May 2007 - May 2008
La Mega Communication 98.1 FM   January 2007 - May 2007
FedEx Office  October 2005 - May 2007

Skills
Sales, Sales Management, New Business Development, Selling, Direct Marketing, Advertising, Sales Operations, Sales Presentations, Wide Format Printing, Marketing, Customer Service, Marketing Strategy, Email Marketing, Lead Generation, Key Account Management, Project Management, Risk Management

Education
Walden University   2015 — 2017
Doctor of Business Administration, Strategy and Innovation

Strayer University-Maryland   2010 — 2013
Master of Business Administration (MBA), Project Management, 3.9

University of Central Florida   2005 — 2007
Bachelor of Science (B.S.), Marketing

Experience
FedEx Services   January 2001 - Present

Skills
LTL

Education
State University of New York College at Brockport   1990 — 1992
Bachelor of Science (BS), Business Administration and Management, General

Experience
FedEx  Project/Process AnalystFedEx ServicesAugust 2012 - Present
FedEx Services   February 2000 - July 2012

Skills
Management, Team Leadership, Change Management, Project Management, Process Improvement, Microsoft Office, Sales, Strategic Planning, Microsoft Excel, Transportation

Education
Strayer University-Tennessee   2005 — 2010
Bachelor of Business Administration (BBA) Magna Cum Laude, eCommerce

Experience
FedEx Services   July 2007 - Present
CGS  December 2006 - July 2007
Harrahs Philadelphia Casino and Racetrack  August 2005 - December 2006
First Tennessee Bank  September 2004 - May 2005

Education
Strayer University   2004 — 2006
Master's Degree, Accounting and Computer Science

The University of Memphis   1994 — 2000
Bachelor's Degree, Business Administration MIS

Experience
FedEx Services   July 2000 - January 2014

Education
Tarrant County College   2012 — 2014