Experience
FedEx Services   2007 - Present
Stiefel, a GSK company  2003 - 2007
Fielding Pharmacutical/Novavax   2000 - 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Negotiation, iSell, Sales Operations, Management

Education
Regis University   1989 — 1993
Bachelor of Arts (BA), Communications

Experience
AV8 Advisory   August 2015 - Present
Cognizant Technology Solutions  May 2015 - August 2015
Cognizant Technology Solutions  July 2014 - May 2015
Cognizant Technology Solutions  June 2013 - July 2014
WestJet  June 2013 - May 2014
Austin Bergstrom International Airport  August 2012 - December 2012
FedEx Services   June 2012 - August 2012
Christchurch International Airport Limited   August 2011 - December 2011
Continental Airlines  March 2009 - June 2011
Continental Airlines  June 2007 - March 2009

Skills
Financial Modeling, Airlines, Competitive Analysis, Financial Analysis, Data Analysis, Project Management, Pricing Strategy, Valuation, Cross-functional Team..., Analysis, Strategic Planning, Pricing, Business Strategy, Forecasting, Market Research, Management, Business Analysis, Market Analysis, Sabre, Analytics, Budgets, Business Development, Business Planning, CRM, Consulting, Corporate Finance, Data Mining, Finance, Leadership, Management Consulting, Marketing Research, Mergers & Acquisitions, Strategy, Team Leadership, Business Intelligence, Strategic Consulting, E-commerce, Risk Management, Economics, Change Management

Education
The University of Texas at Austin - The Red McCombs School of Business   2011 — 2013
Master of Business Administration (MBA)

Rice University   2003 — 2007
BA, Biological Sciences and Managerial Studies

Experience
FedEx Services   January 2015 - Present
FedEx Services   December 2012 - January 2015
Avamere Health Services  June 2011 - December 2012
Denise Louie Education Center  July 2010 - June 2011
Community Action of Washington County  September 2009 - June 2010

Skills
Customer Service, Health, Public Health, Home Care, Program Development, Healthcare, Community Outreach, Nutrition, Social Services, Public Relations, Teaching, Medicare, Wellness, Marketing, Strategic Account..., Business Development, Marketing Strategy, Revenue Growth..., Development of..., Organizational..., Quality Assurance, Nursing, Elder Care, Long-term Care, Management, Fundraising

Education
Portland State University   2008 — 2010
Bachelor of Science (B.S.), Community Health

Portland State University   2008 — 2010
Bachelor of Science (B.S.), School Health Education

Experience
FedEx Services   June 2015 - Present
Quinnipiac University  August 2014 - Present
Quinniapiac University   August 2011 - May 2015
FedEx Services   June 2014 - August 2014
We Are Family Foundation  June 2013 - August 2013

Skills
Social Media, Microsoft Office, PowerPoint, Public Relations, Public Speaking, Microsoft Word, Facebook, Event Planning, Research, Microsoft Excel, Editing, Social Networking, Teamwork, Marketing Communications, Customer Service, Press Releases, Social Media Marketing, Event Management, English

Education
Quinnipiac University   2011 — 2015
Bachelor of Arts (B.A.), Public Relations

Experience
FedEx Services   September 1998 - Present
PNC  July 1997 - August 1998
Federal Home Loan Bank of Pittsburgh  May 1995 - July 1997
Mellon Bank  June 1990 - May 1995
Point Park University  November 1988 - December 1991
Children's Hospital of Pittsburgh  January 1987 - May 1990
Point Park University  May 1984 - December 1986

Skills
Oracle RAC, Data Warehousing, Data Modeling, SQL Tuning, ETL, RMAN, Oracle, Performance Tuning, Database Design, Database Administration, PL/SQL, Solaris, DB2, Databases, Unix, Unix Shell Scripting, SSIS, Sybase, Erwin, Business Intelligence, T-SQL, Data Warehouse...

Education
Point Park University   1985 — 1987
Master of Business Administration (MBA), International Business

Point Park University   1981 — 1985
Bachelor of Science (BS), Computer Science

Experience
FedEx Services   July 2014 - Present
FedEx Services   October 2009 - July 2014
FedEx  October 2007 - October 2009
FedEx Services   April 2004 - October 2007
FedEx Services   September 2000 - July 2004

Skills
Data Analysis, SharePoint, Process Improvement, Analysis, Documentation, Forecasting, PMO, Business Analysis, Business Requirements, Visio, Project Planning, Requirements Analysis, Access, Program Management, Problem Solving, Business Process..., Excel, MS Project, Microsoft Office, Business Process, Word, Outlook, Essbase, Project Implementation, Financial Analysis, Microsoft Excel, SDLC, Software Documentation, Enterprise Architecture, Training, Data Center, Microsoft Word, Project Management, Change Management, Business Intelligence, Vendor Management, Cross-functional Team..., IT Management, Logistics, Disaster Recovery, Transportation, Operations Management

Education
Regis University   2004 — 2006
MBA, Business

University of Mississippi   1999 — 2002
BBA, Business

Dale Carnegie   2011 — 2011
Effective Communications & Human Relations

Northwest Junior College   1996 — 1998
Associates Degree, Business

Southaven High School   1987 — 1990
Business

Experience
Buxton  November 2014 - Present
FedEx Services   September 2010 - November 2014
FedEx Office  September 2007 - September 2010
FedEx Kinko's  October 2005 - September 2007
FedEx Kinko's  June 2002 - October 2005
Kinko's  February 1999 - May 2002
Kinko's  May 1997 - February 1999

Skills
Business Intelligence, Customer Insight, Customer Segmentation..., Multi-media Marketing..., Audience Measurement, Marketing Research, Cross-functional Team..., CRM, Vendor Management, Business Analysis, Process Improvement, Database Marketing, Strategic Planning, Product Management, Solution Selling, Customer Satisfaction, Team Leadership, Customer Retention, Customer Lifecycle..., MBA, Marketing Leadership, Strategic Leadership, Competitive Analysis, Management, Sales, Leadership, Analysis, Training, Market Research, Marketing, Budgets, Sales Process, Retail, E-commerce, Business Process..., Customer Experience, Product Marketing

Education
The University of Texas at Dallas - School of Management   2011 — 2013
EMBA

Purdue University   1990 — 1994
Bachelor of Communication

Experience
Bayer Business Services  February 2013 - Present
Bayer MaterialScience  September 2011 - February 2013
Bayer Business Services  April 2008 - September 2011
FedEx Services   January 2007 - April 2008

Skills
Active Directory, Business Intelligence, Windows Server, Software Documentation, Troubleshooting, Process Improvement, Lotus Notes, Windows 7, SharePoint, Technical Support, ITIL, Operating Systems, SAP, Help Desk Support, Microsoft Office, Windows, Networking, Cisco Technologies, Computer Hardware, VPN, Service Desk, Visual Basic, Microsoft Excel, Checkpoint, McAfee, Cisco Certified, Proxy, XP, Firewalls, BEx Analyzer, BEx Reporting, Dashboarding, Training, Bluecoat, Visio, Netscaler, Lean Management, Windows XP

Education
University of Phoenix   2007 — 2012
BSIT, Computer Systems Networking and Telecommunications

Pittsburgh Technical Institute   2004 — 2006
Associates in IT

Experience
FedEx Services   January 2015 - Present
FedEx Services   July 2013 - January 2015
Penske Truck Leasing  February 2011 - June 2013
Penske Truck Leasing  November 2008 - February 2011

Skills
Administrative..., Recruiting, Operations Management, Support Management, Operations Coordination, Training Facilitation, Customer Satisfaction, Complaint Management, Administrative Functions, Management, Transportation, Event Planning, Sales, Logistic Support, Logistics Management, Inventory Management, Inventory Planning, Inventory Forecasting, Technological..., Executive Support, Public Speaking, Public Relations, Team Leadership, Training, Leadership Development, Social Networking, Microsoft Office, Social Media, Team Building, Photography, Strategic Planning, Customer Service, Social Media Marketing, Marketing, Photoshop, Time Management

Education
Portland State University   2002 — 2006
Bachelor of Science, Graphic Design

Experience
FedEx Services   January 2013 - May 2014
iScreen Vision, Inc.   June 2011 - December 2012
FedEx Innovation   March 2010 - June 2011
Extra Space Storage, Inc   March 2002 - March 2010
PlanetRx.com  April 2001 - February 2002
ihomedecor.com   September 1999 - September 2000
Barnes & Noble Direct   February 1995 - August 1999

Skills
Negotiation, Vendor..., CRM, Strategic Cross-Channel..., Creative Development..., Wide Range of B-C and..., Project Management, Customer Relationship..., Marketing Communications, Multi-channel Marketing, Market Planning, Branding & Identity, Contract Negotiation, Brand Management, Corporate Branding, Sales Support Tools, Email Marketing, Retail Marketing, Lead Generation, E-commerce, Strategic Partnerships, Brand Development, Marketing, Management, Strategy, Advertising, Direct Sales, Start-ups, Strategic Planning, Direct Mail, Sales Operations, B2B, Segmentation, Trade Shows, Leadership, Copywriting, Sales, Retail, Public Relations, Marketing Strategy, Selling, Budgets, Marketing Management, Online Marketing, Market Research, Direct Marketing, Online Advertising, Product Marketing, Integrated Marketing, New Business Development

Education
City University of New York, Baruch College   1983 — 1989
BA, Marketing, Communications

Pratt Institute
HTML online production techniques

Experience
The Art Institute of Colorado  November 2012 - Present
Art Institute of Colorado  May 2010 - November 2012
FedEx Services   October 2006 - November 2009
Prosource Sports Nutrition   June 2002 - June 2006
Greens Golf Course and Banquet Facility   January 2006 - May 2006

Skills
Cold Calling, Salesforce.com, New Business Development, Training, Event Planning, Customer Service, Sales, Leadership

Education
Rider University   2002 — 2006
Bachelors, Marketing, Global Business

University of Sydney   2005 — 2005
BA, Int'l Business

FTHS

Experience
FedEx Services   September 2011 - May 2013
Blue Cross & Blue Shield of Rhode Island  September 2011 - September 2011
Blue Cross Blue Shield of RI  November 2010 - September 2011
Blue Cross Blue Shield of RI  April 2008 - November 2010
Blue Cross Blue Shield of RI  September 2003 - April 2008
Blue Cross Blue Shield of RI  August 2001 - September 2003
Blue Cross Blue Shield of RI  August 2000 - August 2001

Skills
Sales, New Business Development, Sales Management, Customer Service, Account Management, Employee Benefits, Insurance, Public Speaking, Team Building, Direct Marketing, Strategic Planning, Public Relations, Training, Cold Calling, Customer Retention, Management, Leadership, Health Insurance

Education
Rhode Island College   1993 — 1999
Communications, Public Relations

Rhode Island College
Bachelor of Arts Degree, Communications/Public Relations

Cranston High School East

Experience
FedEx Services   October 2014 - Present
Washington Redskins  February 2014 - October 2014
Corporate Traveler USA  March 2013 - October 2013
Cogent Communications  December 2011 - November 2012
Bayville Golf Club  May 2010 - September 2010

Skills
Solution Selling, Account Management, Cold Calling, Direct Sales, Management, Business Development, B2B, New Business Development, Selling, Sales, CRM, Co-location, Sales Process, Salesforce.com, Sales Management, Sales Presentations, SaaS, Networking, Customer Service

Education
Radford University   2006 — 2011
B.S. Exercise, Sport, and Health Education, Sports Administration, Buisness Administration

Experience
Watkins Refrigerated   August 2012 - Present
C.T.Barrett Custom Painting & Pressure Washing   July 2011 - Present
FedEx Services   January 2011 - August 2012
FedEx National LTL  January 1995 - December 2010
Watkins Motor Lines  1995 - 2007
Yellow Roadway Corporation (YRC)   January 1992 - December 1994

Skills
3PL, Air Freight, Analysis, Budgets, Business Intelligence, Container, Contract Negotiation, Customer Service, Freight, Freight Forwarding, International Logistics, Inventory Management, LTL, Leadership, Logistics, Logistics Management, Pricing, Process Improvement, Project Planning, Reverse Logistics, Shipping, Supply Chain, Supply Chain Management, Supply Chain..., Team Building, Transportation, Transportation..., Trucking, Truckload, Warehousing, Operations Management

Education
Western Governors University   2012 — 2014
Master of Business Administration (M.B.A.), Strategic Management

Purdue University   1991 — 1991
BS, Industrial Engineering

Purdue University - Krannert School of Management   1986 — 1990
BS, Industrial Management

Experience
FedEx Services   December 2008 - Present
FedEx Services   February 2004 - December 2008

Skills
Spanish Bilingual, Customer Service, Spanish, Sales Management, Transportation, Sales, Logistics, International Logistics, Logistics Management, Operations Management, Freight, 3PL, Air Freight, Supply Chain, LTL, Supply Chain Management, Transportation...

Education
Southwestern College   1998 — 2000
Sports Management BS, and Business BA, Business and Sports Management

Texas Christian University   1997 — 1998
Kinesiology and Exercise Science

Richland College   1996 — 1997
General Studies

Experience
Controle  October 2014 - Present
Independant Contractor  August 2011 - Present
FedEx Services   November 2012 - September 2014
FedEx Services   August 2010 - November 2012
Patrick Computer Forensics Inc.   July 2007 - August 2011
Queensland Police Service   August 2000 - June 2007
Queensland University of Technology  January 1998 - August 2000
Soft-IT   October 1997 - July 1999
Australian Army  January 1992 - January 1996
DacEasy Australia   July 1990 - November 1991

Skills
Computer Forensics, Expert Witness, Data Analysis, Litigation Support, Forensic Analysis, eDiscovery, Data Recovery, Project Management, Information Security, Search, Information Governance, Technical Services, Business Process..., Quality Management, Information Management, Risk Assessment, Fraud, Risk Management, Cybercrime, Consulting, Enterprise Software, Information Security..., Computer Security, Cloud Computing, Vulnerability Assessment, Penetration Testing, Evidence, Incident Response

Education
Queensland University of Technology
B Inf Tech, Information Systems

Georgetown Advanced eDiscovery Institute

Experience
US Airways  OwnerNick's PizzaJune 2013 - Present
FedEx Services   February 2006 - Present

Skills
Sales, Management, Successful Business..., Leadership, Training, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, Certified Electrician, Airframe and Powerplant..., FCC license, CAPM, Analysis, Instrument repair, C++, A+, Electronics, Competitive Analysis

Education
Waynesburg University   2009 — 2011
Master's degree, Finance, General, 3.8

Pittsburgh Institute of Aeronautics
Associate, Avionics Maintenance Technology/Technician, 3.5

Robert Morris University
Bachelor of Science (BS), Communications and Information Systems, 3.8

Thompson Education
Certification, Electrician

Experience
FedEx Services   June 2009 - Present
UPS  November 2008 - June 2009
DHL Express  June 2008 - October 2008
DHL Express  June 2006 - June 2008
Fairfield Manufacturing  2005 - 2006
Universal Studios  2005 - 2006
Boulder Creek Stone  2003 - 2004

Education
Purdue University   2002 — 2006
Bachelor of Science, Management

Purdue University - Krannert School of Management   2002 — 2006
Management, Marketing, International Business and Economics

Universitat Pompeu Fabra   2005 — 2005
International Business

Experience
Space Foundation  October 2011 - Present
National Defense Industrial Association  2010 - Present
Air Force Association - Lance P. Sijan Chapter   2009 - Present
Holy Trinity Catholic Church  2007 - May 2015
FedEx Services   December 2010 - October 2011
ATK  2009 - 2010
Technisource  2009 - 2009
Northrop Grumman Corporation  2000 - 2008
Air Force Association Lance P. Sijan Chapter #125   2002 - 2004
Hamilton Sundstrand  1997 - 2000

Skills
Military, Security Clearance, Government, Air Force, DoD, Leadership, Team Building, Management, Public Relations, Aerospace, Proposal Writing, Program Management, Team Leadership, Strategy, Strategic Planning, Defense, Public Speaking, Marketing, National Security, Training, Organizational..., Project Management, Project Planning, Business Development, Event Management, Command, Policy, Government Contracting, Integration, Leadership Development, Intelligence, Nonprofits, Event Planning, Analysis, Technical Writing, Information Assurance, Earned Value Management, Military Operations, Fundraising, Strategic Communications, Operational Planning, Military Experience, International Relations, Speech Writing, Systems Engineering, Editing, Intelligence Analysis, Volunteer Management, Army, Crisis Management

Education
Regis University
Bachelor's, Marketing and Communication

Experience
Precima, Inc.   August 2014 - Present
FedEx Services   September 2013 - August 2014
FedEx Services   September 2011 - August 2013
Washington State University  May 2009 - July 2011
Washington State University  August 2008 - December 2008

Skills
SAS, Statistical Modeling, Econometrics, Time Series Analysis, Stata, Economics, Statistics, Logistic Regression, R, SAS programming, LaTeX, Quantitative Analytics, SPSS, Segmentation, Data Mining, Microeconomics, Tableau, SQL, Mathematica, Matlab, Data Analysis, Econometric Modeling, Predictive Modeling, Linear Regression, Python

Education
Washington State University   2007 — 2011
Ph.D., Economics, 3.79

Washington State University   2007 — 2011
M.S., Statistics, 3.94

Renmin University of China   2003 — 2007
B.S., Economics, 3.64

Experience
LCTCS  July 2013 - Present
FedEx Services   April 2012 - July 2013
Accredo Health  August 2007 - April 2012
ServiceMaster Clean  May 2006 - August 2007
Purdue University Calumet  2004 - 2006
Whirlpool Corporation  October 1993 - March 2003

Skills
Instructional Design, Leadership Development, E-Learning, Training, Organizational..., Needs Analysis, Training Delivery, Leadership, Strategic Planning, Change Management, Team Building, Project Management, Performance Management, Learning Management, Public Speaking, Instructor-led Training, Teaching, Microsoft Office, Instructional Technology, Staff Development, Adult Education, Conflict Resolution, Management, Personal Development, Talent Management, Classroom, Technical Writing, Succession Planning, Educational Technology, Employee Training, Process Improvement, Blended Learning, Human Resources, Program Management, Workshop Facilitation, Curriculum Development, Employee Relations, Training Programme..., Innovation, Executive Coaching, Research, PowerPoint, Onboarding, Program Development, Software Documentation, Curriculum Design, Organizational..., Distance Learning, Team Leadership, Performance Improvement

Education
Purdue University Calumet   2003 — 2006
M.Ed., Instructional Technology

Southeastern Louisiana University   1979 — 1984
B.A., English Education

Experience
Simon Business School, University of Rochester  September 2015 - Present
FedEx Services   June 2015 - August 2015
Simon Vision Partnership Program   October 2014 - January 2015
Accenture  September 2012 - July 2014
Accenture  June 2011 - August 2012

Skills
SQL, Requirements Analysis, Business Intelligence, Project Management, PL/SQL, Java, ABAP, Databases, Web Services, Software Engineering, C, Business Requirements, Technical Design, Management, SDLC, C++, Microsoft Excel, Business Analysis, Strategy, Testing, Market reasearch, SPSS, Semantics, Sentiment Analysis, Digital Marketing, Product Management, Microsoft Office, Data Analysis, Analysis, Team Management, Leadership

Education
William E. Simon School of Business   2014 — 2016
Master of Business Administration (MBA), Business Systems Consulting and Organizational Strategy

Rajiv Gandhi Prodyogiki Vishwavidyalaya   2007 — 2011
Bachelor of Engineering (BEng), Computer Science, 3.9 / 4.0

Maharishi Vidya Madir, Jabalpur   1992 — 2006
Higher Secondary

Experience
Southwest Airlines  June 2011 - Present
Standing Dog, LLC  2011 - 2011
Project Bonfire   2010 - 2011
- Huddle Productions -   2009 - 2010
FedEx Services   2007 - 2010
Chevron  2008 - 2009
Match.com  2007 - 2008
Hotels.com  2006 - 2007
Verizon Superpages  March 2004 - December 2005
2bQ Productions   2002 - 2003

Skills
Project Management, Strategic Planning, Program Management, SDLC, Cross-functional Team..., Change Management, Process Improvement, E-commerce, Strategy, Business Development, Business Analysis, Agile Methodologies, Management Consulting, Vendor Management, Agile Project Management, Product Management

Education
Regis University
Bachelor of Science (B.S.)

Experience
George J. Howe Company   July 2015 - Present
USIS  June 2013 - November 2014
FedEx Services   November 2011 - June 2013
Trilogy Fulfillment  January 2011 - August 2011
Cardinal Health  November 2010 - January 2011
Armstrong Group of Companies  October 2008 - August 2010
FedEx Ground  September 2005 - October 2008

Skills
Active Directory, Troubleshooting, Microsoft Exchange, Blackberry Enterprise..., Citrix, Software Documentation, Hardware, Help Desk Support, Lotus Notes, SharePoint, Incident Management, Customer Service, Windows 7, Windows Server, Laptops

Education
Pittsburgh Technical Institute   2002 — 2004
Associate, Specialized Technology; Computer and Network Systems Technology

Experience
FedEx Services   March 2014 - Present
FedEx Services   September 2004 - March 2014
New Orleans IT Group   April 2003 - September 2004
FedEx Express  April 1996 - August 2004
Arkansas Urology Association   September 2002 - May 2003

Skills
Troubleshooting, Active Directory, TCP/IP, Technical Support, VPN, Cisco Technologies, Windows 7, Routers, Switches, Network Administration, Computer Hardware, Servers, XP, Glock Armorer, Dell Workstations, Dell Computers, VNC, Nexus, FedEx Shipmanager, System Administration, Software Documentation, Leadership, Program Management, Windows XP, Vendor Management, Visio, Process Improvement, Business Analysis

Education
Pulaski Technical College   2000 — 2003
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications

Southwest Tennessee Community College   1997 — 1999

Experience
FedEx Services   December 2013 - Present
FedEx Services   June 2003 - May 2005

Skills
Sales Operations, Start-ups, Sales, Team Management, Negotiation, Transportation..., Transportation, Freight, Logistics, Sales Management, New Business Development, Account Management, Supply Chain, Supply Chain Management

Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business   2007 — 2009
Master of Business Administration (M.B.A.), Business

Point Park University   1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General

Experience
FedEx Services   1998 - Present
US Property and Appraisal   1997 - 1998
Tenser, Phipps & Leeper, Inc   March 1986 - March 1997

Skills
SDLC, DB2, Visio, Requirements Analysis, Business Analysis, Oracle, Weblogic, SQL, Systems Analysis, Unix, Database Design, Software Project..., Enterprise Architecture, Technical Leadership

Education
Point Park University   1986 — 1988
Associate, Business Administration & IT

Experience
FedEx Services   June 2013 - Present
Peter Consulting Services   February 2011 - Present
FedEx Services   December 2011 - June 2013
FedEx Innovation   April 2011 - November 2011
Woodland Tree Service   November 2009 - January 2011
Intermap Technologies  January 2008 - October 2009
Intermap Techologies, Inc.   January 2007 - January 2008
Intermap Technologies, Inc.   July 2006 - January 2007
University of Wisconsin-Madison  July 2005 - June 2006
USDA Forest Service  June 2003 - June 2005

Skills
GIS, GPS, ESRI, Remote Sensing, Data Analysis, Analysis, Data Collection, Access, Surveying, SQL, Management, Project Management, Troubleshooting, ArcGIS, Spatial Analysis, Research, Cloud Computing, Geography, Databases, Statistics, Database Design, Geomatics, Aerial Photography, Spatial Databases, Database Admin, Python, Environmental Awareness, Data Mapping, Project Planning, Construction, Cartography, User Experience, Logistics, Technical Writing, Sustainability, AutoCAD, Modeling, Editing, MapInfo, Microsoft Office, Transportation, Image Processing, Proposal Writing, ArcMap, Forestry, Natural Resources, Requirements Analysis, Process Improvement

Education
Purdue University   1996 — 2003
BS, Forestry, GIS/Remote Sensing

Experience
FedEx Services   September 2000 - Present
Brother International Corporation  February 1994 - August 2000
National Security Agency  June 1985 - January 1994

Skills
Visio, SDLC, IT Management, Requirements Analysis, Process Improvement, Business Analysis, Enterprise Architecture, SharePoint, Integration, Vendor Management, SQL, Unix, Program Management, ITIL, Software Documentation, Linux, Disaster Recovery, Infrastructure, Project Management, Data Center, Requirements Gathering, Leadership, Troubleshooting, IT Strategy, PMP, Business Intelligence, Databases, Oracle, Software Development, IT Service Management, Software Project...

Education
The George Washington University   1989 — 1992
Master's degree, Engineering Management

Purdue University   1981 — 1985
Bachelor of Science (BS), Electrical and Electronics Engineering

Experience
FedEx Services   October 2013 - Present
IBM  August 2010 - October 2013
YRC Freight  2009 - 2010
IBM  May 2006 - August 2008
INROADS  August 2007 - May 2008

Skills
Marketing Strategy, Solution Selling, Sales Operations, Sales Process, Account Management, Management, Sales, SaaS, Selling, Channel Partners, Enterprise Software, New Business Development, Customer Service, Salesforce.com, Direct Sales, Lead Generation, CRM, Cloud Computing, Training

Education
Prairie View A&M University   2005 — 2009
Bachelors of Art, Communications

Experience
FedEx Services   January 2012 - Present
FedEx Services   March 2011 - May 2012
FedEx Services   June 1999 - July 2011
FedEx Express  2000 - 2007

Skills
Cross-functional Team..., Logistics, Project Management, Transportation, Capacity Planning, Process Improvement, Business Analysis, Supply Chain, Program Management, Supply Chain Management, Software Documentation, Business Process..., Business Intelligence, Vendor Management, Visio, CRM, Business Process

Education
The University of Memphis   1995 — 2000
MSBA, BBA, MIS

Purdue University   1987 — 1989

Grosse Pointe South High School   1984 — 1987

Shape American High School   1982 — 1984

Experience
Panther Premium Logistics  June 2014 - Present
DB Schenker  September 2010 - June 2014
FedEx Services   April 2003 - September 2010
AstraZeneca  October 2000 - March 2003
Emery Worldwide  1998 - 2000

Skills
Logistics, 3PL, Transportation, Transportation..., LTL, Air Freight, Sales Management, Account Management, Logistics Management, Freight, Supply Chain Management, Warehousing, New Business Development, Shipping, Pricing, Sales, Import, Warehouse Management, Process Improvement, Management, Team Building, Trucking, Customs Brokerage, Customer Service, International Logistics, Ocean, Sales Operations, Contract Negotiation, International Trade, Freight Forwarding, Forwarding, Negotiation, Truckload, Supply Chain, Supply Chain..., International Sales, Customer Satisfaction, International Business, Reverse Logistics, Customs Regulations, Export, Container, Ocean Freight

Education
Purdue University   1990 — 1995
Bachelor of Science (BS)

Experience
Google  August 2011 - Present
FedEx Services   September 2008 - July 2011
FedEx Services   September 2005 - September 2008
FedEx Services   November 2004 - September 2005

Skills
Perl, Unix, Linux, SQL, Shell Scripting, Solaris, Java, High Availability, Large Scale Systems, TCP/IP, System Architecture, Distributed Systems, Apache, Software Engineering, Bash, Unix Shell Scripting, Python

Education
Purdue University   1999 — 2003
Bachelor of Science, Computer Science

Experience
FedEx Services   November 2013 - Present
CEVA Logistics  June 2013 - October 2013
FEDEX EXPRESS AUSTRALIA PTY LTD   March 2008 - March 2013
FedEx Express Australia Pty Ltd   March 2008 - March 2013
FEDEX SERVICES   November 2005 - February 2008
CMA CGM  2000 - 2002

Skills
Freight Forwarding, Import, Export, 3PL, Account Management, Transportation..., Transportation, Logistics, Logistics Management, Sales Process, New Business Development, Solution Selling, B2B, Supply Chain, Sales Management, Salesforce.com, Key Account Management, Warehousing, Direct Sales, Shipping, Selling, LTL, Supply Chain Management, International Sales, Freight, Sales

Education
RMIT University   1995 — 1997
Bacekor of Business Administration, LOGISTCS AND SUPPLY CHAIN MANAGEMENT

RMIT University   1994 — 1997
Bachelor of Business Administration, Marketing and Logistics

Experience
FedEx Services   March 2012 - Present
FedEx Services   September 2011 - February 2012
FedEx Services   November 2010 - August 2011
FedEx Services   2002 - November 2010
NeoData (an EDS Company)   September 1998 - 1999

Skills
Project Management, Cross-functional Team..., Strategy, Analysis, Management, Leadership, Communications, Human Resource..., Process Improvement

Education
Regis University   2002 — 2007
Bachelor of Science, Business Administration - Human Resource Management, Magna Cum Laude

Experience
FedEx  October 2013 - Present
FedEx Services   September 2012 - October 2013
FedEx Services   August 2011 - September 2012
FedEx Services   February 2010 - August 2011
Discover the World Marketing  August 2009 - January 2010
Vangent, Inc.   October 2008 - September 2009
Carlson Wagonlit Travel  November 2003 - October 2008

Skills
Account Management, Customer Service, Customer Relations, Process Improvement, Salesforce.com, Inside Sales, Customer Satisfaction, Sales Support, Airlines, Travel Management, Transportation, Logistics, Field Work, Sales, Call Center, Sales Operations, B2B, Call Centers, Outlook, Training, Leadership, Management, Team Building

Education
Rio Salado College   2008 — 2012
Associate of Arts and Sciences (AAS), Organizational Management

Rio Salado College   2008 — 2012
Certificate of Completion, Organizational Leadership

Rio Salado College   1996 — 1996
Certificate of Completion, Airline Operations

Experience
Discover Financial Services  January 2009 - Present
Discover  April 2008 - December 2008
FedEx Services   August 2005 - April 2008

Education
Purdue University   1999 — 2003
Ph.D, Economics

Purdue University - Krannert School of Management   1999 — 2003
Ph.D, Economics

Experience
FedEx Services   October 1994 - Present
Central Transport  February 1991 - November 1994

Skills
International Logistics, Contract Negotiation, Supply Chain, Operations Management, Strategic Planning, Sales, Logistics, Freight Forwarding, Management, Leadership, Customer Service, Sales Operations, Transportation, Supply Chain Management, Project Management, Solution Selling, Air Freight, Salesforce.com, LTL, Sales Process, Account Management, 3PL, Cross-functional Team..., Freight, Sales Management, Business Strategy, New Business Development, Negotiation, Microsoft Office, Cold Calling, Truckload, Ocean, Pricing, Ocean Freight, Customs Brokerage, Forecasting, Transportation..., Customs Regulations, FTL, Trucking, Logistics Management, International Sales, P&L Management, Direct Sales, Inventory Management, Shipping, Key Account Management, Selling, Warehousing

Education
Providence College   1986 — 1990
Bachlor of Arts, Humanities and Business

Saint John's High School   1982 — 1986
High School Diploma, College Prep

St. Mary's School, Shrewsbury, Ma   1975 — 1982

Experience
FedEx Services   June 2012 - Present
Insight Global  June 2011 - May 2012
Gerber Technology  June 2006 - December 2009
Shop Data Systems   March 2003 - April 2004
Lantek Systems   February 2000 - April 2002

Skills
Software Quality..., Testing, Business Requirements, Business Analysis, Visual Studio, Software Project..., Automation, Quality Assurance, Requirements Analysis, Program Management, Vendor Management, Software Development, SharePoint, XML, Databases, Test Planning, Troubleshooting, Quality Center, Product Lifecycle..., SDLC, Agile Methodologies, Process Improvement, Integration, Cross-functional Team..., MS Project, Scrum, SQL, Oracle, Microsoft SQL Server, Project Management, System Testing, Software Documentation, Visio

Education
Richland Community College   2004 — 2009

Experience
FedEx Services   February 2007 - Present
City of Bartow   June 2004 - February 2007

Education
Polk Community College   2000 — 2004
AS, Microsoft Network Engineering Technology

Polk Community College   2000 — 2004
AAS, CCNA Network Engineering Technology

Experience
FedEx Services   April 2011 - Present
FedEx Freight  June 2007 - Present
FedEx Freight System  January 1995 - Present
Delta Nu Alpha   1996 - 2000
Con Way Western Express  January 1994 - January 1995
ABF Freight System  January 1988 - January 1994
American Freight System   January 1983 - January 1988
Fore-Way Express   January 1981 - January 1983
GMW Inc   January 1979 - January 1981

Skills
Sales Cycle Management, Client Relations, Needs An, Negotiation, Contract Negotiation, Operations Management, International..., Distribution, Budgeting, Sales Presentations, Customer Relations, Customer Service, Sales Management, Government Affairs, Planning Commissioner, City Government, Major Accounts, Government, Budgets, Distribution Strategies, Supply Chain Management, Local Government, Management, Transportation..., LTL, Leadership, Transportation, Business Development, Shipping, Process Improvement, Logistics, Logistics Management, Trucking, Sales, Freight

Education
Regis University   1996 — 1999
Master of Science Management, Management/Business

Regis University   1996 — 1999
B.A, Business Administration, Management emphasis

Experience
FedEx Services   1996 - 2008

Skills
Java, JDBC, XML, Java Enterprise Edition, Mobile Applications, Software Development, Oracle, JSP, SDLC, JMS, Web Services, SOA, Software Design, Agile Methodologies, J2EE Application..., SQL, Struts, Ant, Weblogic, Enterprise Architecture, Unix

Education
Regis University   2002 — 2008
Masters, Software Engineering

Experience
Fedex Services   1988 - Present

Skills
Database Administration, SQL, Weblogic, Unix, Transportation, Process Improvement, IT Management, Integration, Requirements Analysis, Business Intelligence, SDLC, Enterprise Architecture, Visio, Oracle, Vendor Management, Business Analysis, Disaster Recovery

Education
Point Park University   1980 — 1984
BA, Comp Sci

Montour Highschool   1976 — 1980
Academic

Experience
The Home Depot  December 2009 - Present
FedEx Services   October 2007 - March 2009
Walgreens  February 2006 - October 2007
Tech Mahindra  June 2004 - January 2006
Accenture  January 2003 - June 2004
NIBM India   March 2001 - January 2003

Skills
Data Warehouse..., ETL, Ab Initio, Teradata, Oracle, Unix Shell Scripting, Data Integration, Informatica, Erwin, Data Modeling, Business Objects, Data Warehousing, Data Quality, Business Intelligence

Education
Pune Institute of Computer Technology   2000 — 2001
ME, Computer

University of Pune   1996 — 2000
BE, Computer

Experience
International Paper  November 2012 - Present
FedEx Services   November 2011 - October 2012
ACS/Xerox  March 2009 - November 2011
Critical Path/State Systems INC   June 2005 - March 2009
Infuturo   August 2004 - April 2005
1st Trust Bank for Savings   March 2002 - August 2004
Powerserve/Sarcom   October 1995 - March 2002
CSC  1990 - 1995

Skills
Network Security, Network Administration, CiscoWorks, Cisco IOS, HP Openview, ca-spectrum, ca-unicenter, Windows Server 2003, Cisco Security, Aruba, Cisco Wireless, Unix Administration, Unix Shell Scripting, Red Hat Linux, Linux server..., Linux Tools, DNS management, DNS administration, Windows Server, Unix, Cisco Technologies, Networking, Firewalls, Troubleshooting, DNS, Switches, TCP/IP, Checkpoint, VPN, Software Installation, Linux System..., Linux, Cisco Nexus

Education
Prairie View A&M University   1981 — 1983
none, Compter Science

Ayer High School   1980 — 1981

Experience
Medtronic Spine & Biologics  March 2014 - Present
Medtronic Spine & Biologics  July 2011 - March 2014
Medtronic  February 2009 - July 2011
Medtronic Spine & Biologics  February 2005 - February 2009
Medtronic Spine & Biologics  August 2004 - February 2005
FedEx Services   June 2003 - August 2003
Beijing Municipal Commision of Development and Reform   September 1996 - January 1999

Skills
Medical Devices, Capital Equipment, Process Improvement, Commercialization, Cross-functional Team..., Quality System, Six Sigma, Product Launch, Minitab, Forecasting, FDA, Healthcare, JD Edwards, SAP, SAP BW, ISO 13485, Lean Manufacturing, SAP R/3, Root Cause Analysis, Visio

Education
Renmin University of China
Bachelor, Trade and economics

The University of Memphis
Master's, Accounting

The University of Memphis
Master's, Management Information Systems

Experience
Vision Technologies  February 2014 - May 2014
FedEx Services   October 1989 - November 2013

Skills
COBOL, IMS, JCL, DB2,..., Xpediter, COBOL, JCL, DB2, TSO, VSAM, Mainframe, IBM Mainframe, Systems Analysis, Requirements Gathering, EDI, Data Modeling, Integration, Production Support, Analysis, Business Analysis, Data Analysis, SQL, Databases, Project Management

Education
Regis University   1985 — 1989
Bachelor of Arts (B.A.), Computer Information Systems

University of Denver
Bachelor of Arts (B.A.), History and Political Science

Experience
Pennsylvania Tool Sales and Service   April 2013 - Present
FedEx Services   February 2012 - March 2013
MassMutual Financial Group  October 2011 - January 2012
Pittsburgh Technical Institute  January 2011 - October 2011

Education
Pittsburgh Technical Institute   2010 — 2012
AS, Information Technology Network Administration

Experience
Saddle Creek Logistics Services  October 2010 - Present
FedEx Services   January 2005 - January 2008
Watkins Motor Lines  July 1974 - January 2005

Education
Polk Community College

Experience
FedEx Services   June 2010 - Present
A. W. Beattie Career Center   June 2008 - September 2008

Skills
Microsoft Office, Visual Basic, Cisco IOS, Cisco Security, HTML, Microsoft Exchange, Microsoft Excel, Project Management, Troubleshooting, Process Improvement, Leadership, Team Building, Microsoft Word, Customer Service, Customer Satisfaction

Education
Robert Morris University   2014 — 2015
Bachelor's degree, Information Technology

Pittsburgh Technical Institute   2012 — 2014
Associate of Science, Information Technology