First Data
Industry: Financial services company
DescriptionHeadquarters: Atlanta, Georgia, United States Founded: 1971 Subsidiaries: First Data, CardConnect Corp., Clover Network,
First Data List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at First Data. You can filter them based on skills, years of employment, job, education, department, and prior employment.
First Data Salaries. You can even request information on how much does First Data pay if you want to. Learn about salaries, pros and cons of working for First Data directly from the past employees.
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988 First Data employees in database. Find out everything there's to know about First Data employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
First Data Employees
The TriZetto Group November 2009 - Present
First Data 2000 - November 2009
Johns Manville May 1997 - April 2000
Gelt, Fleishman & Sterling September 1995 - May 1997
Skills
Compliance, Negotiation, Policy, Security, Risk, Data Privacy, Corporate Law, Contract Negotiation, HIPAA, Legal Writing, Financial Risk, Mergers, Privacy Law, Intellectual Property, Leadership, Software Licensing, Licensing, Risk Management, Mergers & Acquisitions, Internal Audit, Joint Ventures, Executive Management
Education
University of Notre Dame Law School 1992 — 1995
J.D.
Cornell College 1988 — 1992
B.A., Business & Economics
Gateway High School 1984 — 1988
Elavon, Inc. December 2011 - Present
First Data August 2010 - July 2011
Hypercom 2000 - 2005
VeriFone 1986 - 1999
Skills
Selling, CRM, Payments, Account Management, Negotiation, Payment Card Processing, Sales, Relationship Management, Electronic Payments, Marketing Strategy, Contract Negotiation, Credit Cards, Strategic Planning, Customer Retention, Management, POS, Training, Mobile Payments, Debit Cards, Product Management, Vendor Management, E-commerce, Strategic Partnerships, Lead Generation, Merchant Services, Banking, E-payments, Mobile Commerce, Sales Operations, Customer Service, Business Development, Strategy, Gift Cards, Salesforce.com, Cold Calling, Payment Gateways, B2B, Loyalty Programs, Customer Acquisition, Product Marketing, Payment Systems, Sales Process, Financial Services, Networking, Direct Sales, New Business Development, Sales Presentations, Competitive Analysis, Cards, Executive Management
Education
Central Washington University
BA, Public Relations
CSG International November 2014 - Present
First Data Corporation June 2013 - November 2014
CSG Systems 2004 - 2011
First Data December 1998 - September 2004
ITI Marketing Services / APAC 1996 - 1998
The Blackstone Group 1996 - 1996
Campos Construction Company June 1992 - December 1995
Skills
Oracle 11g, Oracle Enterprise..., Oracle RAC, Oracle SQL, Oracle 10g, Oracle 9i, Solaris, AIX 5.x, Oracle Enterprise Linux, Exadata, Oracle..., Databases, Oracle, AIX, Performance Tuning, RMAN, Microsoft SQL Server, HP-UX, SQL Tuning, Sybase, IBM AIX, Oracle Database, Oracle SQL Developer, Enterprise Architecture, SDLC, SQL, Unix
Education
Creighton University 1987 — 1990
La Fetra Consulting April 2010 - Present
Mentors Guild June 2014 - Present
Rubicon Consulting, Inc. February 2002 - March 2010
Docent July 1999 - August 2001
First Data October 1997 - July 1999
InterNex Information Systems November 1996 - October 1997
Cornerstone Imaging March 1993 - November 1996
Farallon Computing October 1991 - January 1993
Raychem Corporation January 1987 - August 1989
Skills
Strategy, Marketing Strategy, Product Marketing, Business Development, Competitive Analysis, Marketing, Consulting, Storytelling, Professional Services, Management Consulting, Business Strategy, Public speaking, Product Management, Go-to-market Strategy, Leadership, Segmentation, SaaS, Start-ups, B2B, Market Research, Management, thought leadership, Business Intelligence, Strategic Partnerships, Customer Relations, Pricing, Sales Enablement, Business Alliances, Program Management, Customer Service, Product Development
Education
The Tuck School of Business at Dartmouth 1989 — 1991
MBA
Claremont McKenna College 1983 — 1987
BA (cum laude), Economics
First Data May 2011 - Present
Monterey Park Chamber of Commerce October 2012 - January 2013
Glamour Holdings Corp. June 2009 - April 2011
BNI 2011 - 2011
Key Joy 2008 - 2009
Kaplan Test Prep and Admissions May 2007 - February 2008
Kaplan Test Prep and Admissions March 2006 - 2007
Nexlights Corp. 2005 - 2006
Kaleido Graphics Services Group, Corp 2001 - 2003
Skills
Marketing, Social Media Marketing, Brand Management, Sales, Import Export, Leadership, Marketing Strategy, Market Research, Advertising, Strategy, Management, E-commerce, Merchant Services, Fundraising, Trade Shows, Account Management, Finance, B2B, Salesforce.com, New Business Development, Business Development, Sales Presentations, Key Account Management, Sales Operations, Email Marketing, Sales Management, Customer Service, Cold Calling
Education
California State Polytechnic University-Pomona 2001 — 2006
BA, International Business & Marketing
Arcadia High School 1998 — 2001
High School Diploma
Fortuna BMC June 2014 - Present
heirVault April 2014 - Present
CustomerLink Systems April 2013 - April 2014
First Data November 2004 - September 2012
Xerox (formally ACS Inc.) May 2001 - October 2004
Carta Inc. March 1999 - April 2001
Contemporary Business Technologies, Inc. 1992 - 1999
Skills
Entrepreneurship, Project Management, Strategy, SDLC, Program Management, Process Improvement, IT Management, PMP, Consulting, Cross-functional Team..., Business Analysis, ITIL, Project Portfolio..., IT Strategy, Business Process..., Business Development, Software Project..., Agile Methodologies, Business Intelligence, Estate Planning, Process Management, Professional Organizing
Education
California State University-Sacramento
Bachelor's Degree, Management Information System, School of Business
Northrop Grumman Corporation March 2014 - Present
Northrop Grumman Aerospace Systems August 2011 - September 2013
Apex Systems February 2010 - July 2011
First Data June 1996 - December 2009
Prostaff June 1996 - January 1997
J.D. Edwards 1990 - December 1995
Skills
Data Center, Integration, Troubleshooting, Software Documentation, Servers, Switches, Routers, Testing, Software Development, Network Administration, Management, Operating Systems, OSPF, Analysis, Project Planning, IP, BGP, Cisco Technologies, Visio, CCNA, Networking
Education
Cisco Systems 2014 — 2017
CCNA security, Cisco Security
Cisco Systems 2013 — 2013
CCNA, CIsco CCNA
Netscout nGenius University 2013 — 2013
Certification - nCA - nGenius Certified Analyst, Certified nGenius Certified Analyst
Netscout nGenius University 2013 — 2013
Certification for nGenius Certification Professional, Certification - nCP
Community College of Aurora 1999 — 2001
Associates, Cisco System Academy
University of Phoenix 1992 — 1994
Bachelors of Science, Business Administration
Laramie County Community College 1981 — 1983
Associates, General Studies, General Course Work
Cheyenne Central High School 1978 — 1981
Diploma, General Studies
Security + Certification
Certificate, Security +
TransFirst April 2013 - Present
First Data Corporation September 2006 - October 2012
First Data February 1999 - September 2006
Skills
Payment Systems, Business Analysis, Process Improvement, Banking, User Acceptance Testing, ADDIE, Payment Services, Operations Management, Regression Testing, Training Facilitation, Instructional Design, Quality Assurance, Training, Team Building, Management, Business Process, Software Documentation, Coaching, Project Management, Testing, Credit Cards, Vendor Management, Analysis, SDLC
Education
University of Denver 2006 — 2009
Master, Organization Development, Adult training and Development, 3.8/4.0
Colorado State University 1993 — 1996
Bachelor of Science (BS), Business Administration, Management and Operations
High School
University of Phoenix
TeleCommunication Systems, Inc. February 2015 - Present
Datacard April 2014 - February 2015
Dish Network April 2013 - April 2014
First Data May 2008 - June 2011
US Air Force Air Space Command July 2005 - April 2008
Colorado Army/Air National Guard Technician November 1997 - July 2005
Skills
Technical Support, Troubleshooting, Servers, Hardware, XP, Databases, Software Installation, VPN, Windows XP, Laptops, Networking, Printers, WAN, Active Directory, Network Security
Education
Western Governors University 2011 — 2016
Bachelor of Science Degree, Network Security
Community College of Aurora
Associates of Arts
U.S. Army Signal School
First Data January 2014 - Present
Newell Rubbermaid December 2010 - January 2014
MeadWestvaco November 2008 - November 2010
MeadWestvaco June 2008 - November 2008
LEAD Week/DOS 2008 2007 - 2008
Walgreens 2006 - 2008
CAU School Of Business LEAD Week 2007 2007 - 2007
Skills
Process Development, Process Management, Project Implementation, Strategic Sourcing, Supply Chain Management, Management, Sourcing, Recruiting, Leadership, Cross-functional Team..., Business Process..., Procurement, SAP, Ariba, Supply Chain, Purchasing, Project Management, Analysis, Global Sourcing, Logistics, Training, Supplier Negotiation, Continuous Improvement, Process Improvement
Education
Clark Atlanta University 2004 — 2008
BA, Business Administration: Business Mgmt; Supply Chain Mgmt
Federal Reserve Bank of Cleveland June 2015 - Present
Federal Reserve Board June 2015 - Present
Federal Reserve Bank of Cleveland June 2013 - Present
PNC June 2011 - June 2013
First Data 2007 - 2011
PAS 2006 - 2007
KeyBank 2003 - 2006
KeyBank 1999 - 2003
KeyBank 1995 - 1999
Skills
Project Management, Strategic Planning, Process Improvement, Internal Communications, Employee Engagement, Gallup Action Planning, Data Analysis, Client Experience, Social Media at Work, Segment Management, Strategic & Tactical..., Call Centers, Risk Mitigation, Collaborative Practice, Leadership, Coaching, Risk Management, Management, Corporate Communications, Program Management, Employee Engagement, Customer Experience, Banking, Team Building, Project Planning, Business Strategy, Budgets, SharePoint, Business Process..., Financial Services, Thought Leadership
Education
Canisius College
BA (dual degrees), English and Communications
Canisius College
Masters of Science, Organizational Communication & Design, 3.8+
Newmont Mining Corporation September 2012 - Present
CenturyLink October 2005 - May 2012
Commercial Federal Bank April 2004 - October 2005
First Data June 2003 - December 2003
360 Networks April 2001 - April 2003
EARTHWATCH INC November 1999 - April 2001
LAFARGE CONSTRUCTION June 1996 - November 1999
COMMUNICATIONS WORLD March 1993 - June 1996
SMITH ENERGY SERVICES May 1991 - March 1993
Education
University of Phoenix
MBA
Colorado Mesa University
BS
NRL & Associates April 2007 - Present
Environmental Concern, Inc August 2003 - August 2006
Willis Salon and Day Spa July 2002 - August 2003
Harbourtowne Resort September 2001 - July 2002
First Data February 1999 - November 2000
Stone Anchor Inn April 1995 - March 1997
Martinsburg Animal Hospital October 1992 - September 1993
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Payroll Administration, Accounts Payable
Education
Chesapeake College
Maryland Department of Human Resources July 2014 - Present
West Virginia - DHHR September 2012 - July 2014
University of Maryland - DSS May 2009 - August 2011
First Data December 2007 - April 2010
Axiom Staffing/United Health Group August 2007 - December 2007
Washington County Board of Education August 2002 - December 2007
Axiom Staffing/Washington County Hospital February 2007 - August 2007
Frostburg State University @ University System of Maryland at Hagerstown (USMH) November 2005 - August 2006
Hagerstown Community College May 2006 - June 2006
Hagerstown Community College August 2004 - June 2006
Skills
Teaching K-12, Teaching Special..., Computer Hardware, Strong Computer Skills, Teaching Adults, E-Learning, Distance Learning, Training, Data Entry, Human Resources, Research, Management, Teaching, Higher Education, Program Management
Education
Capella University 2010 — 2011
MS, Education - Psychology
Frostburg State University 2004 — 2006
BS, Sociology
Saint Leo 2002 — 2004
AA, Liberal Arts
Coil Solutions Inc. July 2012 - Present
Cisneros Tax & Accounting March 1988 - Present
First Data October 1997 - September 2010
Skills
Six Sigma Black Belt, Forecasting, Six Sigma, Program Management, Management Consulting, Change Management, Financial Analysis, Accounting, Analysis, Business Analysis, Business Planning, Business Process..., Finance, Financial Statements, Internal Controls, Leadership, Management, Process Improvement, Risk Management, Strategy
Education
Texas A&M University-Kingsville 1995 — 1997
Bachelor of Business Administration (BBA), Accounting
Del Mar College 1993 — 1995
Associate of Science (AS), Accounting
First Data April 2015 - Present
First Data April 2015 - Present
First Data Voice Services April 2012 - Present
First Data Voice Services 1997 - 2012
Bellevue University 2006 - 2009
First Data - Call Interactive 1995 - 1997
Skills
Vendor Management, IVR, Team Building, Business Analysis, Strategic Planning, Requirements Analysis, Budgets, Management, SDLC, Agile Methodologies, Call Center, Change Management, Project Management, Program Management, Telecommunications, Account Management, Process Improvement, Data Center, Integration, Visio, Quality Assurance, Software Project..., Data Analysis, IT Management, Business Intelligence, Project Planning, Product Management, System Administration, Leadership, Analysis, Training, Business Process..., Cross-functional Team..., MS Project, CRM, Software Documentation, Outsourcing, Call Centers, Mentoring
Education
University of Nebraska at Omaha
University of Nebraska at Omaha
Master's Degree
College of Saint Mary
Bachelor's Degree
JBH SEVICES INC April 2010 - Present
JBH SERVICES INC April 2010 - Present
Global Telecom Solutions January 2000 - April 2010
First Data 1995 - 2000
First Data 1995 - 2000
Skills
XML, Telecommunications, Network Administration, VoIP, Team Leadership, Cisco Technologies, Integration, Mobile Devices, Troubleshooting, Security, System Administration, TCP/IP, Wireless, Networking, Cloud Computing, SIP, Telephony, Leadership, Data Center, Linux, Software Development, Network Design, Unified Communications, IP
Education
Park University 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Community College of the Air Force
Associate of Science (A.S.), Electrical and Electronics Engineering
First Data 2011 - 2012
VMS June 2011 - August 2011
VMS December 2006 - June 2011
Charter Communications October 2006 - December 2006
VMS November 2005 - September 2006
Skills
70 WPM, Outlook Express, Communication Written, Attention To Detail, Editing, Time Management, Data Entry
Education
Columbus College of Art & Design 2001 — 2005
BFA, Illustration
Franklin County High School 1997 — 2001
2 Bros. & A Laptop April 2009 - Present
2 Bros. & A Laptop January 2008 - Present
Wyndham Vacation Resorts April 2008 - May 2009
First Data August 2006 - February 2008
Macy's May 2006 - August 2006
Skills
Flash, Photoshop, Dreamweaver, Web Design, Graphic Design, Video Editing, Video Production, Sales
Education
Broward College 2006 — 2009
Associates, International Business
Broward Community College Intl/Business
TeleTech September 2014 - Present
TeleTech January 2013 - September 2014
Catholic Health Initiatives August 2011 - January 2013
Analysts International Corporation (AIC) May 2010 - April 2011
First Data Corporation (FDC) July 2007 - December 2009
First Data April 2003 - July 2007
First Data Corporation April 2000 - April 2003
First Data March 1998 - April 2000
University of Phoenix December 1992 - March 1998
Skills
SharePoint, Project Management, Hyperion Enterprise, Oracle, Business Case, Process Engineering, Essbase, Project Server, Financial Planners, Corporate Real Estate, Business Analysis, CA Clarity, Lawson General Ledger, MS Project, Access, Management, PMP, Vendor Management, Cross-functional Team..., PMO, Requirements Analysis, Analysis, Program Management, Leadership, Business Process..., Financial Analysis, Business Process, Business Intelligence, Six Sigma, Budgets, Finance, Testing, Microsoft Project
Education
Colorado State University 2003 — 2003
Project Management, PMI Certificate
University of Phoenix 1996 — 2000
BSBACC, Accounting
University of Phoenix 1996 — 1998
MBA, Business Administration
University of Phoenix 1993 — 1995
BSBAM, Business Adminstration and Management
First Data January 2005 - Present
JPMorgan Chase January 1999 - January 2004
Walgreens November 1996 - September 1999
Education
DeVry University 2009 — 2011
Bachelor of Science, Database Management
University of Phoenix
G2 Group 2008 - Present
First Data June 2002 - December 2007
GTE April 1998 - December 2000
GTE April 1996 - April 1998
Union Carbide September 1988 - March 1996
Chase November 1984 - September 1988
Skills
Corporate Development, Mergers, Strategic Planning, Leadership, Management Consulting, Private Equity, Competitive Analysis, Executive Management, Strategy, Joint Ventures, Mergers & Acquisitions, Business Development, Business Transformation, Corporate Finance, Outsourcing, Strategic Partnerships, Start-ups, Cross-functional Team..., Telecommunications, Due Diligence, Valuation, Credit Cards, Management, New Business Development, Financial Modeling, Business Strategy, Restructuring, International Business, Venture Capital, Finance, Entrepreneurship, Investments, Project Finance, P&L Management, Managerial Finance, Divestitures, Acquisitions, Analysis, Emerging Markets, Negotiation, Mobile Payments, Acquisition Integration
Education
University of Pennsylvania - The Wharton School
MBA, Finance
Columbia University in the City of New York
M.S., Engineering
Sewanee-The University of the South
B.A., Liberal Arts
Red Bull October 2012 - Present
Bristol Myers-Squibb April 2012 - November 2012
Western Union June 2011 - April 2012
Western Union Financial Services October 2009 - June 2011
Western Union April 2006 - October 2009
First Data June 2005 - April 2006
First Data International 2004 - 2006
Skills
Talent Management, Talent Acquisition, Onboarding, Talent Assessment, Talent Development, Succession Planning, Organizational..., Performance Management, Employee Relations, Business Strategy, Team Building, Recruiting, Training, Leadership, Employee Engagement, Vendor Management, Management, Human Resources, Workshop Facilitation, Workforce Planning, Program Management, 360 Feedback, Change Management, Strategy, Mergers & Acquisitions, Executive Coaching, Organizational Design, Employee Benefits, Organizational..., Personnel Management, Leadership Development, HR Consulting
Education
Neuroleadership Institute 2011 — 2012
Certificate of Neuroleadership
Webster University (AT) 2007 — 2007
MA, Human Resources Development
De Montfort University 2001 — 2004
BA (Hons), Human Resources
J&N Solutions - Business and IT Consulting November 2011 - Present
SunGard January 1999 - November 2011
JP MORGAN CHASE AND CO January 1996 - January 1999
First Data January 1993 - January 1996
ADVANTA CORP January 1986 - January 1993
BNY Mellon January 1984 - January 1986
Skills
Strategy, Management, Business Analysis, Consultative Selling, Strategic Planning, Outsourcing, Leadership, Risk Management, Business Development, Program Management, CRM, Project Management, Integration, SDLC, Business Intelligence, Enterprise Software, Executive Management, Analytics, IT Strategy, Team Leadership, Operations Management, Business Process, Consulting, E-commerce, Business Strategy, Business Planning, Banking, Account Management, Vendor Management, Contract Negotiation, Product Development, Product Management, Credit, Call Center, P&L Management, Management Consulting, Strategy Development, Business Process..., Software Project..., Risk, Software Development, New Business Development, Compliance, Data Warehousing, Enterprise Architecture, Social Media, Customer Service, Solution Implementation, Conversion Optimization, Risk Analytics
Education
Clarion University of Pennsylvania 1980 — 1984
BS, Accounting, Computer, Economics
Franklin Regional School Dist 1980 — 1984
High School, Business Administration and Management, General, 1-12
Atos April 2015 - Present
i²tsm September 2008 - April 2015
CA March 2006 - September 2008
BMC Software July 1999 - March 2006
Platinum Technologies 1998 - 1999
American Express 1998 - 1998
First Data 1996 - 1998
Skills
ITIL, Enterprise Architecture, IT Service Management, Virtualization, Enterprise Software, Service Management, Security, Cloud Computing, VMware, Incident Management, CMDB, Configuration Management, Management, Project Planning, SaaS, Servers, Architecture, Solution Architecture, Change Management, Security Clearance, Problem Management, Security Management, Analysis, Security+, Project Portfolio..., Professional Services, ITSM, ITIL v3, Business Service..., Technical Architecture, Technical Presentations, National Speaker, ITIL Implementation, Performance Management, Green IT, Green Technologies, Solutions Architecture, Six Sigma, Event Management, Application Mapping, Service Decomposition, Servers Architecture, Discovery, Asset Management, Capacity Planning, Solution Optimization, Process Management, Business Services, Applications, Integration
Education
Fort Jones University 2010 — 2013
Masters Degree, Information Technology Management
Fort Jones University 1999 — 2006
Bachelor's, Technology and Systems Engineering
Gateway Community College 1992 — 1993
Coursework required for Novell CNE. Including various software and LAN-related courses
College of Lake County 1985 — 1987
Coursework required for a Military Equivalent to Associates degree in Electronics.
Commerce Consulting 2015 - Present
First Data 2002 - 2014
First Data 2013 - 2013
First Data 2011 - 2013
First Data 2009 - 2011
First Data 2007 - 2009
First Data 2005 - 2007
Western Union / FDC 2002 - 2005
Memphis City Schools 2001 - 2002
Nortel Networks / Bay Networks 1999 - 2001
Skills
Mobile Payments, Payment Systems, Sales Operations, Payment Industry, Product Innovation, Business Development, Product Marketing, Sales Management, Sales Engineering, Management Consulting, Project Portfolio..., Operations Management, Emerging Technologies, Acquiring, Strategy, Network Communications, Payment Card Processing, Systems Engineering, Product Management, Leadership, Stored Value, Electronic Payments, Payments, Credit Cards, CRM, Vendor Management, E-commerce, Security, Channel Marketing, Solution Consulting, Sales Consulting, Pre-Sales Technical..., Sales Effectiveness, Product Operations, Business Operations, Service Delivery..., Operational Strategy, Operational Efficiency, Operational Support, Talent Management, Management, SaaS, Prepaid, Gift Cards
Education
Christian Brothers University
BSEE, Electrical Engineering
Infor August 2012 - August 2013
QStart Labs, LLC November 2011 - June 2012
Infor January 2008 - November 2011
Huntington National Bank March 2005 - January 2008
Electronic Data Systems December 2000 - August 2003
First Data 1999 - 2001
Skills
Spring, jQuery, JSP, Git, Subversion, Web Applications, Java, Maven, Nexus, Repository Management, Hibernate, JavaScript, Eclipse, HTML, CSS, Servlets, SQL, Struts, JIRA, Tomcat, HTML5, jQuery-UI, MVC, SQL Server 2000-2008, Apache Tomcat, Web Development, Web Design, Microsoft SQL Server, HTML 5, jQuery UI, Spring Roo, Bugzilla, SVN, Jenkins, Continuous Integration, Ant, AngularJS, Sublime Text, GruntJS, Bower, Node.js, Bootstrap, npm, Yeoman, Github, RESTful WebServices, Responsive Web Design, JSON, Karma, Cucumber
Education
DeVry University 2001 — 2005
Bachelors, Computer Information Systems
M&T Bank December 2014 - Present
First Data Corporation June 2012 - Present
First Data Corporation April 2008 - March 2010
First Data July 2007 - March 2008
Bellevue University 1996 - 2008
TD Ameritrade June 2006 - June 2007
ACI Worldwide, Inc. 2004 - 2006
Skills
Security, Information Security, Risk Management, IT Audit, Security Audits, Project Management, Disaster Recovery, Computer Security, Software Documentation, Training, Management, SDLC, CISSP, Quality Assurance, Auditing, Lotus Notes, Physical Security, Quality Management, ISO 27001 Lead..., Knights Templar, IT Risk Management, Enterprise Risk..., Information Technology, PCI DSS, Penetration Testing, Leadership, Security Policy, Incident Management, ISO 27001, Vendor Management
Education
Northcentral University 2005 — 2008
PhD. ABD, International Business
Creighton University 1991 — 1994
MBA, Business/MIS
Housatonic Valley Regional High School 1961 — 1962
High School, College Prep
Yokohama High School 1958 — 1961
High School, College Prep
Daytona State College July 2015 - Present
Daytona State College May 2011 - June 2015
Sunbelt Credit 2007 - 2010
DME 2006 - 2007
CitiMortgage 2005 - 2006
EVAC Ambulance Service 2003 - 2005
Equivest, Inc 2002 - 2004
First Data January 1999 - January 2002
Skills
Data Entry, Training, Time Management, Leadership, Outlook, Customer Service, Human Resources, Call Centers, Microsoft Excel, Microsoft Word, Accounting, Public Speaking, Spreadsheets, Databases, Editing, Telephone Skills, Policy, Windows, Healthcare, Critical Thinking, Filing, Student Financial Aid
Education
Daytona State College 2013 — 2014
Bachelor of Business Management and Supervision
Bethune-Cookman College 1999 — 2004
Journalism
Daytona Beach Community College
Associates of Arts Degree, Radio and Television Broadcasting Technology/Technician
CSG Systems 2010 - Present
Bonnett Solutions January 2008 - Present
First Data July 1988 - November 2009
First Data Resources 1988 - November 2009
Skills
Software Development, COBOL, Agile Methodologies, C#, Visual Basic, ASP, Java, SDLC, Software Project..., DB2, Software Design, Requirements Analysis, SQL
Education
Metropolitan Community College 2007 — 2009
Creighton University 1979 — 1983
Bachelor's degree, Mathematics
First Data March 2012 - Present
First Data November 2009 - March 2012
First Data Corporation April 1978 - July 2011
First Data Corporation November 2006 - March 2009
First Data Resources 2001 - 2003
Skills
Merchant Services, Electronic Payments, Payment Card Processing, Debit Cards, Credit Cards, Payment Systems, Transaction Processing, Cards, Payments, Mobile Payments, Payment Industry, Acquiring, Strategic Partnerships, E-payments, Product Management, Banking, E-commerce, Salesforce.com, Product Development, PCI DSS, ACH, Payment Gateways, Vendor Management, Relationship Management, Financial Services, Business Development, Mobile Commerce, SaaS, Gift Cards, Process Improvement, Loyalty Programs, Smart Cards, Strategy, Business Analysis, Executive Management, Strategic Leadership, Fraud, SDLC, Program Management, Risk Management
Education
Creighton University 1996 — 2000
Management Informtion Systems
PSCU 2010 - 2012
First Data January 2008 - March 2009
Star Networks a subsidiary of First Data Corporation January 2001 - January 2008
First Data Corporation January 1996 - January 2001
First Data Corporation January 1989 - January 1996
Education
Cleveland State University 1980 — 1984
MoneyPass Network August 2011 - Present
First Data April 2007 - August 2011
Wells Fargo Instant Cash Services January 1997 - April 2007
Skills
Electronic Payments, Relationship Management, Debit Cards, Merchant Services, Payment Card Processing, Credit, Risk Management, Salesforce.com, Credit Cards, Direct Sales, Payment Systems, Strategic Partnerships, Payments, Mobile Payments, Business Analysis, Cards, Transaction Processing, Payment Industry, Acquiring, Payment Cards, Payment Gateways, ACH, E-payments, Financial Services, Banking, Internet Banking, Cash Management, Payment Services, ATM networks, EMV, Retail Banking, Electronic Funds..., Loyalty Programs, Executive Management, Financial Institutions, Fraud Detection, Business Relationship..., POS, Product Management, Gift Cards, Sales, E-commerce, Account Management, Strategy, Commercial Banking
Education
Colorado State University-Pueblo 1972 — 1977
Bachalor of Science, Business Administration
First National Bank of Omaha January 2012 - Present
ACI Worldwide February 2008 - December 2011
First Data July 2001 - December 2007
First Data Corporation 1980 - 2007
Skills
SDLC, Process Improvement, Business Case, Software Development, Cross-functional Team..., IT Service Management, PowerPoint, Six Sigma, Project Management, Microsoft Excel, Integration, Visio, ITIL, PMO, Product Management, CRM, Strategy, Management, Leadership, Data Center, Business Analysis, Vendor Management, Telecommunications, Process Engineering, Requirements Analysis, PMP
Education
Creighton University 1976 — 1980
BSBA, Finance
Reach Estate, Education And Community Housing, Inc. December 2013 - Present
Palm Beach County Board of County Commissioners May 2012 - Present
PALM BEACH COMMUNITY ACTION January 2012 - Present
Middle Georgia Community Action April 2010 - January 2012
MIDDLE GEORGIA COMMUNITY ACTION AGENCY January 2010 - January 2012
Neighborhood Housing Services of South Florida January 2009 - January 2010
Neighborhood Housing Services of South Florida January 2008 - January 2010
First Data January 2003 - January 2006
WINN DIXIE January 1999 - January 2003
Skills
Public Relations, Customer Service, Event Planning, Public Speaking, Strategic Planning, Microsoft Office, Grants, Nonprofits, Community Outreach, Social Media, Policy, Volunteer Management, Outlook, Microsoft Excel, PowerPoint, Fundraising, Social Services, Software Documentation, Program Management, Event Management, Microsoft Word
Education
Bethune-Cookman University
Homestead Senior High
University of PhoenixCurrent
First Data July 2011 - August 2012
Omaha Schools Foundation July 2006 - January 2011
Cox Communications November 2000 - June 2006
First Data Resources February 1996 - September 2000
U S WEST Communications November 1984 - July 1995
Skills
Product Management, Sales, Marketing, Training, Public Speaking, Advertising, Management, Account Management, Strategic Planning, Human Resources, Software Documentation, Public Relations, Retail, Budgets, Social Media, Customer Service, Team Building, Process Improvement, Vendor Management, Leadership, B2B, Telecommunications, Trade Shows, Parent Involvement, Non-profit Volunteer, Nonprofits, Customer Satisfaction, Call Centers, Connecting People, Microsoft Office, Event Planning, Direct Mail, Marketing Strategy, Non-profit Leadership
Education
Creighton University 1980 — 1985
MBA, Marketing
First Data May 2010 - Present
Insurance Technologies October 2007 - April 2009
Insurance Technologies October 2007 - April 2009
FedEx Freight May 2006 - October 2007
FedEx Freight Systems May 2006 - October 2007
Progressive Insurance January 2001 - January 2005
Progressive Insurance January 1995 - January 2001
Progressive Insurance January 1990 - January 1995
Education
Bethany College 1983 — 1987
BS Psychology, Behavioral Psych and Spanish
First Data Corporation March 2015 - Present
First Data September 2013 - February 2015
First Data Corporation May 2005 - August 2013
First Data April 2003 - June 2005
First Data Corporation June 2000 - March 2003
First Data Corporation June 1995 - May 2000
Card Establishment Services September 1992 - May 1995
Citibank June 1986 - August 1992
Education
Cornell University 1982 — 1986
B.S., Business Management & Marketing
Nature's Pet January 2010 - Present
Sunny Paws Professional Grooming August 2010 - Present
Salem Bed & Biscuit January 2005 - Present
First Data May 2000 - August 2011
Sandler Sales Institute 1994 - 1996
Apple Computer 1984 - 1994
Rubbermaid Inc 1978 - 1984
Skills
Pet Nutrition, Dog Boarding, Retail, Business Development, Marketing, Customer Service..., Sales Management, Team Building, Customer Service, New Business Development, Marketing Strategy, Social Networking, Dogs, Management, Training, Sales, Account Management, Contract Negotiation, Coaching, Customer Satisfaction, Budgets, Program Management, Event Planning, Marketing Management, Time Management
Education
Chemeketa Community College 2010 — 2013
Small Business Management
Lawrence Technological University 1981 — 1984
Business Admin
First Data May 2015 - Present
First Data Corporation March 2004 - May 2015
Skills
Business Analysis, Management, Project Management, Troubleshooting
Education
Collin College 2015 — 2019
Computer Science, 3.5
Metropolitan Community College 1998 — 2004
accounting, Business, 3.5
Panasonic System Networks Company of America December 2010 - Present
Ingenico January 2008 - January 2010
ExaDigm, Inc 2005 - December 2007
Hypercom Corporation 2003 - 2005
First Data January 1999 - January 2003
Education
California State University-Los Angeles 1989 — 1993
Communication
Computer Task Group April 2015 - Present
Fierce Hiring Solutions April 2014 - April 2015
ADS, Inc. January 2002 - April 2014
EMS Software by DEA October 2008 - December 2009
ACTIVE Network June 2007 - June 2008
Google January 2007 - May 2007
First Data July 2006 - January 2007
Cornell University, ILR Office of Career Services February 2005 - June 2006
Empire State Speech and Hearing Clinic July 2005 - August 2005
Skills
Leadership, Recruiting, Management, Business Development, Lead Generation, Marketing, Enterprise Software, Social Networking, Program Management, Account Management, Sourcing, Interviews, Sales, Sales Operations, Organizational..., Applicant Tracking..., Direct Sales, New Business Development, Social Media
Education
Cornell University 2003 — 2006
BSILR, Industrial and Labor Relations
Hobart and William Smith Colleges 2002 — 2003
N/A, Computer Science, Physics
Park School of Buffalo 1998 — 2002
High School
CenturyLink February 2013 - Present
IMA April 2009 - January 2013
Consultant October 2008 - April 2009
Morey Evans Advertising August 2006 - October 2008
First Data 2005 - 2006
The Murrayhill Company 2003 - 2005
Schenkein 1999 - 2003
Skills
Crisis Communications, Public Relations, Internal Communications, Strategic Communications, Community Relations, Marketing Communications, Strategic Planning, Corporate Communications, Writing, Editing, Press Releases, Event Management, Crisis Management, Community Development, Media Relations, Blogging, Integrated Marketing, Marketing, Digital Marketing, Social Media, Newsletters, Strategy
Education
Colorado State University 1996 — 1999
Bachelor's degree, Technical Journalism
First Data December 2012 - Present
Obopay, Inc. November 2007 - June 2012
AG Edwards 2004 - 2007
Mission West Properties, Inc. January 2004 - July 2004
Serge Sorokko Gallery February 2003 - August 2003
Closets By Design July 2002 - January 2003
Bonacker Associates August 2001 - October 2002
Pacific Gateway Properties, Inc. May 1996 - February 2001
Gocery Express 1985 - 1988
Skills
Calendaring, C-Level Executive..., Meeting Scheduling, Executive Travel, General Administrative..., High Level Of..., Organized Multi-tasker, Positive Team Player, Friendly Personality, Positive Can-do Attitude, Marketing, Database Admin, Management, Office Management, Event Management, Outlook
Education
De Anza College 2011 — 2012
Art History
San Francisco State University 1985 — 1987
Bachelor of Science, Business Administration
Skyline College 1983 — 1985
General Study
City College of San Francisco 1981 — 1983
General Study
First Data July 2007 - Present
Alexander Open Systems January 2005 - July 2007
Mutual of Omaha April 2003 - January 2005
TD Ameritrade August 1995 - April 2003
Skills
Project Management, SDLC, Project Planning, Change Management, Software Project..., PMP, Project Portfolio..., Business Analysis, Requirements Gathering, Payment Card Processing, Leadership, Clarity, Budgets, Electronic Payments, Payment Systems, Debit Cards, PMO, Financial Services, Cross-functional Team..., Mentoring, Relationship Management, Issue Management, Visio, Training, Resource Management, Waterfall, Communication Skills, Listener, Patience, Payments, Mainframe, Planning, Maximize, High Performer, Strategic Thinking, Great Motivator, Adaptive Leadership, Human Resource Planning, Result Oriented, Positive Team Player, Inspiring People, Social Networking
Education
Creighton University 1991 — 1995
BSBA
University of Nebraska at Omaha 1996 — 2000
MBA
AIM IT Leadership Academy 2012 — 2013
Partners Funding March 2015 - Present
Coldwell Banker Residential Brokerage September 2014 - Present
First Data Corporation October 2012 - November 2013
Cynergy Data November 2010 - May 2012
First Data March 2003 - October 2010
Skills
Underwriting, Credit Card Processing, Credit, Risk, Credit Cards, Portfolio Management, Payments, Payment Systems, Relationship Management, Risk Management, Payment Card Processing, Management, Financial Risk, Financial Analysis, E-payments, Debit Cards, Credit Risk, Credit Analysis, Commercial Banking, Cash Management, CRM, Banking, Analysis, Merchant Services, Mobile Payments, Mortgage Lending, Financial Services, Negotiation, Loans
Education
Broward College 2006 — 2008
Business Administration and Management, General
First Data November 2014 - Present
K2 Intelligence December 2013 - October 2014
Booz Allen Hamilton May 2010 - November 2013
United States Department of Defense March 2006 - May 2010
Skills
International Relations, Political Science, Qualitative Research, Research, Proposal Writing, International Security, Analysis, Due Diligence, Linguistics, Interviews, Report Writing, Modern Standard Arabic, Foreign Affairs, middle east, Foreign Policy Analysis, Editing, Program Development, Capacity Building, Strategic Consulting, Investigative Research, Fraud Detection, Threat & Vulnerability..., Assets Recovery, Palantir, Project Management, Risk Assessment, Factiva, Arabic
Education
University of Utah 2003 — 2005
Master of Arts (M.A.), Near and Middle Eastern Studies, 4.0 GPA
Colorado College 1998 — 2002
Bachelor of Arts (B.A.), Religion/Religious Studies
The Hebrew University 2000 — 2001
Study Abroad, Israeli Foreign Policy, Islamic Studies, Middle Eastern History
General Motors January 2014 - Present
The Apollo Group June 2012 - January 2014
Mutual of Omaha August 2010 - June 2012
First Data April 2006 - 2010
First Data October 2000 - April 2006
American Express September 1998 - October 2000
Computer Arts, Inc April 1997 - September 1998
Brigham Young University 1993 - 1997
Brigham Young University 1993 - 1997
Brigham Young University 1993 - 1997
Skills
UML, Scrum, Web Services, SQL, Software Development, XML, Business Analysis, Project Management, Agile Methodologies, Process Improvement, SDLC, Integration, Requirements Analysis, Leadership, Visio, Quality Assurance, Software Project..., Databases, SharePoint, Microsoft SQL Server, Requirements Gathering
Education
Brigham Young University - Idaho 1992 — 1997
Associates, Computer Information Systems
Tokyo north mission
The Home Depot June 2015 - August 2015
First Data May 2014 - March 2015
LegalMatch June 2013 - February 2014
Visa July 2012 - March 2013
Apple through Infosys & eTeam September 2011 - June 2012
Genentech through BrainyPro May 2011 - August 2011
Ethic Jobs June 2008 - October 2010
Cataphora March 2007 - June 2008
Cataphora March 2007 - June 2008
xcalia 2003 - 2005
Skills
Linux, Java, Software Development, Architecture, Software Design, J2EE, JSP, Tomcat, MySQL, Eclipse, Agile, Hibernate, CVS, JavaScript, XML, UML, AJAX, C++, C, PHP, CSS, SQL, Unix, HTML, Design Patterns, Software Engineering, Spring, Subversion, Ant, JBoss, JDBC, OOP, Web Services, Struts, EJB, Servlets, Weblogic, REST, TCP/IP, GWT, Cisco, Core Java, JPA, JUnit, Maven, Apache, Swing, J2SE, Continuous Integration, Java Enterprise Edition
Education
Conservatoire National des Arts et Métiers 1990 — 1997
MS, CS
Conservatoire National des Arts et Métiers
Bachelor's degree, Computer Science
Center for Head Injury Services March 2007 - Present
CENTER FOR HEAD INJURIES SERVICES March 2006 - Present
First Data October 2001 - December 2006
Daybreak March 2000 - July 2001
ADT SECURITY September 1997 - December 1999
FedEx July 1997 - August 1997
Skills
Customer Service, Data Entry, Telephone Skills
Education
Central Methodist College 1991 — 1997
B.S, Rec Administration
First Data Corporation September 2014 - Present
First Data September 2012 - September 2014
First Data Corporation January 2010 - September 2012
PRSA Colorado January 2010 - December 2010
First Data Corporation November 2006 - January 2010
Glen Turpin Communications August 2006 - December 2009
"Real World QuarkXPress 7" 2007 - 2007
Quark, Inc. June 2005 - August 2006
Quark, Inc. September 2003 - June 2005
Quark, Inc. June 1999 - September 2003
Skills
Crisis Communications, Social Media, Media Relations, Analyst Relations, Internal Communications, Public Relations, Product Launches, Marketing Communications, Reputation Management, Message Development, Spokesperson, Corporate Communications, Strategic Communications, Communications Strategy, Social Media Marketing, Integrated Marketing..., Social Media Strategist, Governance, Policy, Customer Communication, Leadership, Strategic Planning, Blogging, Product Launch, Strategy, B2B Marketing, Crisis Management, Integrated Marketing, Creative Direction, Training, Newsletters, Management, E-commerce, Program Management, Content Management, Corporate Branding, Product Marketing, Facebook, Content Strategy, Thought Leadership, Creative Writing, Business Strategy, Marketing, Messaging, User Experience, Internal & External..., Digital Marketing, Communication Training, Press Releases, Speech Writing
Education
Concordia University 1989 — 1991
Bachelor's Degree
Vanier College 1986 — 1989
DEC
NYC Department of Environmental Protection September 2014 - Present
Alfred University August 2014 - Present
Consulting June 2009 - August 2014
Prestige Employee Administrators August 2013 - February 2014
Lockheed Martin May 2013 - August 2013
US Nonwovens June 2012 - January 2013
360 Job Interview Coach January 2009 - January 2013
Overseas Military Sales Corporation February 2011 - January 2012
CorrectNet February 2008 - June 2009
First Data August 2005 - January 2008
Skills
Executive Coaching, Leadership Development, Organizational..., Talent Management, Emotional Intelligence, Employment Law, Career Management, MBTI, Career Counseling, Onboarding, Coaching, Employee Relations, FIRO-B, Talent Acquisition, Performance Management, Organizational..., Succession Planning, Change Management, Employee Engagement, 360 Feedback, HR Strategy, Career Development, Organizational..., Career Assessment, Workforce Planning, Executive Development, Organizational Change, Culture Change, Talent Development, Mentoring, Career Transitions, HR Consulting, Management Development, Strong Interest..., Management, Deferred Compensation, Training, College Recruiting, Strategy, Personnel Management, Personal Development, Conflict Resolution, Human Resources, Recruiting, Temporary Placement, Leadership, Job Descriptions, Hiring, HRIS, Resume Writing
Education
NYU School of Professional Studies 2015 — 2017
Master's Degree, M.S., Human Resources Management and Development
University of Central Florida 2014 — 2014
PHR Credential, Human Resources Management/Personnel Administration, General, Passed - June 2014
Institute of Organizational Development 2012 — 2012
ODCP, Organizational Development
Coach University 2010 — 2011
CUCG, Corporate Coaching
New York University 2002 — 2005
Certificate of Advanced Study (C.A.S.), Guidance Counseling, 3.75 GPA
Cornell University 2001 — 2005
Diploma, Human Resources Studies
Dale Carnegie Center for Excellence 2000 — 2001
Certificate, Public Speaking
New York University 1997 — 1999
M.A., Career Counseling, 3.75 GPA
Pace University 1988 — 1994
B.A., Human Relations, 3.5 GPA
Richmond Hill High School 1982 — 1986
Diploma with Honors, Regents, 97.1
The Byrd Administration Inc. November 2008 - Present
The Byrd Administration Inc January 2008 - Present
First Data January 1999 - January 2011
First Data Merchant Services July 1999 - November 2008
First Data July 1999 - November 2008
Education
Delaware County Community College 1991 — 1997
Computer Science
H&R Block
Delaware County Community College
Computer Science/Management Information
Berkley Computing
Henrico Police Foundation, Citizens of Greater Richmond against Gun Violence April 2011 - Present
Greater South Port Business Association January 2010 - Present
Henrico Business Leaders, January 2010 - Present
Bank of America Merchant Services 2010 - Present
Court Appointed Special Advocates (CASA) September 2007 - Present
Rotary June 2007 - Present
North Amercan Bank Card April 2010 - August 2010
North American Bank Card April 2010 - August 2010
SunTrust Merchant Servcies November 1997 - October 2008
first data 1995 - September 2008
Skills
New Business Development, Sales Management, Relationship Management, Sales, Customer Service, Salesforce.com, Marketing, Account Management, Business Development, Banking, Direct Sales, Cold Calling, B2B, Negotiation, Sales Presentations, Getting to Yes, Waste Management, Computer Recycling, E-Waste, Green Purchasing, Sales Operations, Strategic Planning, Marketing Strategy, Selling, Business Strategy, Social Media Marketing, Sales Process, Leadership, Retail, Customer Satisfaction, Team Building, Contract Negotiation, Team Leadership, Coaching, Strategic Partnerships, Management, Customer Retention, Networking, Marketing Communications, Business Networking, Business Process..., Small Business, Training, Start-ups, Business Planning, CRM, Strategy, Recruiting, Executive Management, Leadership Development
Education
Broome Community College
Fiserv September 2009 - Present
First Data February 2003 - November 2007
First Data 2003 - 2007
NYC Employees' Retirement System 1986 - 1998
Skills
Software Project..., SDLC, VisionPLUS, Business Analysis, Requirements Analysis, Requirements Gathering, Project Delivery, Mainframe, COBOL, Business Requirements
Education
City University of New York-Hunter College 1979 — 1984
Bachelor of Arts (B.A.), Computer Science
Helping Hands@Home January 2014 - Present
Wealthmaker$ September 2010 - Present
First Data 1984 - 2003
Skills
Customer Service, Payments, Financial Services, Credit Cards, Payment Card Processing, Project Coordination, Event Planning, Account Management, Teamwork, Recruiting, Employee Relations, Risk Management, Strategic Partnerships, Process Improvement, Leadership, Sales, Product Management, Training, Strategy
Education
College of Saint Benedict 1984 — 1988
BA, Business
College of Saint Benedict 1984 — 1988
BA, Business
First Data Corporation May 2010 - Present
First Data May 2008 - August 2010
Citi May 2004 - November 2007
Skills
Technical Support, Software Installation, Troubleshooting, Payments, Operating Systems, Project Management, Credit Cards, Testing, Hardware, System Deployment, Help Desk Support, Databases
Education
City University of New York-Herbert H. Lehman College 1999 — 2003
Bachelor of Science (BS), Computing and Management
IBM July 2011 - June 2012
Wells Fargo September 2009 - March 2011
Lehman Brothers Bank September 2008 - August 2009
First Data September 2007 - August 2008
Sorin Group USA, Inc. October 1997 - July 2007
Education
University of Denver
Master's degree
West Chester University of Pennsylvania
Bachelor of Arts
Colorado State University
Certificate
Denver Institute of Technology
Assoc. Applied Science
Caliber Patient Care December 2014 - Present
FTD January 2011 - November 2014
First Data August 2008 - August 2010
First Data Corporation May 2006 - August 2008
First Data Corporation December 2002 - May 2006
Del Mar College September 2003 - December 2005
First Data Corporation September 2000 - December 2002
First Data Corporation August 1999 - September 2000
First Data Corporation September 1998 - August 1999
City of Corpus Christi March 1993 - November 1995
Skills
Instructional Design, Call Center, Leadership Development, Change Management, Process Improvement, Training, Vendor Management, Leadership, Organizational..., Call Centers, Employee Training, Management, Coaching, Quality Assurance, Strategy, Business Process..., Team Leadership, Performance Management, Outsourcing, Talent Management, Customer Satisfaction, Project Management, CRM, Start-ups, Strategic Planning, Program Management, Six Sigma, Software Documentation, Analysis, Customer Experience, Succession Planning, Strategic Partnerships, Team Building, Staff Development, Business Process, Performance Improvement, Analytics, Operations Management, Time Management, Employee Engagement, Executive Management
Education
University of North Texas 2006 — 2014
PhD, Applied Tech, Performance Improvement/Business
Texas A&M University-Corpus Christi 2001 — 2003
MS, Training & Development
Texas A&M University-Corpus Christi 1997 — 1998
BA, Communications/PR
Texas A&M University 1996 — 1997
Del Mar College 1994 — 1996
AA, Journalism
King HS
Shannon
HCA May 2011 - Present
Zycron / HCA Consultant February 2010 - May 2011
First Data March 2001 - March 2009
First Data Merchant Services March 1998 - March 2001
First Data Commercial Services March 1995 - March 1998
Skills
MS Project, SDLC, Software Documentation, Project Management, Project Planning, IT Management, PMP, ITIL, Vendor Management, PMO, Business Analysis, Process Improvement, Program Management, Management, Training, Visio, Software Project..., Budgets, Enterprise Software, Project Portfolio..., Leadership, Requirements Analysis, Integration, Requirements Gathering, SharePoint, Resource Management, Business Process..., Business Intelligence, Business Process, Cross-functional Team..., IT Strategy, Software Implementation, IT Service Management, Information Technology, Disaster Recovery, Business Requirements, Enterprise Architecture, Risk Management, Quality Assurance, Agile Methodologies, User Acceptance Testing, Analysis, Systems Analysis
Education
Bowling Green State University 1987 — 1992
Bachelor of Arts (B.A.)
Hilliard High School
East Alabama Mental Health July 2011 - Present
New Horizons Behavioral Health June 2013 - May 2015
AIMCO September 2008 - July 2010
First Data September 2004 - September 2008
TermNet March 2002 - September 2004
Skills
Accounts Payable, Customer Service, Human Resources, Technical Support, Accounts Receivable, Accounting, Account Reconciliation, PeopleSoft, General Ledger, Financial Analysis, Financial Reporting, Invoicing, Lotus Notes, Public Speaking, Outlook, Team Leadership, Microsoft Office, Team Building, Budgets, Management, Credit, Process Improvement
Education
Texas Southern University 2015 — 2017
Master of Public Administration (MPA), Public Administration
Covenant College 2008 — 2010
Bachelor's, Organizational Management
GE July 2014 - Present
GE Money January 2008 - July 2014
General Electric October 2003 - January 2008
USAA 2001 - 2003
First Data 1986 - 2001
Taekwondo 1977 - 1995
Skills
IT Strategy, SDLC, Vendor Management, Software Project..., Business Analysis, Enterprise Architecture, Integration, Data Warehousing, Microsoft SQL Server, Solution Architecture, Unix, IT Management, SOA, Business Intelligence, Requirements Analysis, Software Development, Program Management, Data Center, ITIL, Requirements Gathering, CRM, Oracle, Database Design, Databases, IT Service Management, SharePoint, Disaster Recovery, IT Operations, PMP, Agile Methodologies, Agile Project Management, Enterprise Software, Cloud Computing, Governance, Visio, Web Services, PMO
Education
Creighton University 1982 — 1986
BA, Computer Science
First Data 2011 - 2013
First Data May 2007 - May 2011
First Data Corporation March 2003 - May 2007
Western Union January 2001 - March 2003
First Data Corporation 1995 - 2000
Skills
Onboarding, Vendor Management, Recruiting, Process Improvement, HRIS, Employee Benefits, Program Management, Change Management, Performance Management, Organizational..., Human Resources, Talent Management, Succession Planning, Talent Acquisition, Project Management, Personnel Management, SDLC, Outsourcing, Workforce Planning, Employee Relations, Mergers & Acquisitions, Employee Engagement, Strategy, Training, Business Process..., Management, Leadership, PeopleSoft, Executive Management, Organizational Design, Consulting, Management Consulting, CRM, Business Analysis, Cross-functional Team..., Leadership Development, Business Transformation
Education
College of St. Mary
Certification
Creighton University
Women's Vision Foundation Leadership Institute
Deloitte January 2015 - Present
First Data Corporation May 2012 - January 2015
First Data Corporation July 2011 - March 2012
First Data Corporation August 2010 - March 2012
CalWORKs Information Network (CalWIN) November 2007 - August 2010
First Data February 2001 - 2007
Nortel Networks January 1995 - February 2001
Nortel Networks January 1999 - January 2001
Baynetworks 1998 - 2001
Bay Networks January 1997 - January 1999
Skills
Project Portfolio..., Certified Project..., New Business Development, Stakeholder Management, Risk Management, Strategic Planning, Technology Architecture, Project Management, Contract Management, Procurement, Management, Vendor Management
Education
Brigham Young University 1993 — 1995
BS, Business Management
Brigham Young University 1993 — 1995
B.S, Business Management, Information Science
Brigham Young University - Idaho 1992 — 1993
AA, General
Brigham Young University - Idaho 1990 — 1991
Bachelors of Science, Business Management
State Street Corporation July 2007 - December 2012
Investors Bank & Trust August 2001 - June 2007
First Data September 1997 - April 2001
Avenue Victor Hugo Books 1993 - 1999
First Data February 1995 - July 1997
Skills
Informatica, COBOLII, JCL, Easytrieve, Oracle SQL, Oracle PL/SQL..., Microfocus, Net Express, Visual Basic, Visual Basic 5.0/6.0, Microsoft Excel, IBM Utilities, Perl, Unix Shell Scripting, Java, VSAM, SDLC, Oracle, SQL, Data Analysis, COBOL, Systems Analysis, Mainframe, Analysis, Testing
Education
Bunker Hill Community College 2012 — 2013
Villanova University 1988 — 1992
Bachelor of Arts (B.A.), Philosophy
Cross Country Home Services August 2008 - Present
First Data 2000 - July 2008
Grove Worldwide 1997 - 1999
Grove Europe Ltd 1996 - 1999
Skills
Onboarding, Talent Management, Deferred Compensation, Employee Relations, Talent Acquisition, Performance Management, Succession Planning, HRIS, Organizational..., Human Resources, HR Policies, Leadership Development, Employee Benefits, Workforce Planning, Benefits Administration, Recruiting, Employee Engagement, Labor Relations, Team Building, Employment Law, Change Management, PeopleSoft, New Hire Orientations, Training, Leadership, Process Improvement, Coaching, Organizational Design, Hiring, FMLA, College Recruiting, Employee Training, Personnel Management
Education
Clemson University 1992 — 1994
Master's degree, Human Resources Development
Clemson University 1988 — 1992
Bachelor's degree, Business Administration and Management, General
First Data 2001 - Present
First Data Commercial Services October 1978 - Present
FDC 1978 - Present
First Data Merchant Services 1978 - Present
First Data Corporation 1978 - 2013
Skills
Disaster Recovery, Networking, Project Management, Cisco Technologies
Education
Cuyahoga Community College 1977 — 1978
Accent Signs September 2005 - Present
First Data Resources November 1988 - May 2005
First Data 1988 - 2005
Education
Creighton University 1969 — 1973
Planet Group, Inc. April 2013 - Present
Planet Group Inc. March 2013 - Present
Cabela's September 2010 - March 2013
First Data January 1993 - August 2010
Haliburton Services November 1988 - November 1992
Richman Gordman March 1986 - November 1988
Smith International January 1981 - March 1986
Security National Bank January 1980 - January 1981
Skills
CICS, DB2, VSAM, SQL, Analysis, Vendor Management, Testing, Quality Assurance, Databases, Integration, IT Management, Program Management, Business Requirements, Management, COBOL, Business Process, CA-7, Scrum, ITIL, SAS, Leadership, Software Development, IT Strategy, Visio, JCL, Fileaid, Software Project..., Strategy, SDLC, Requirements Analysis, Software Documentation, Disaster Recovery, Credit Cards
Education
Cameron University 1991 — 1991
Continuing Education (Business Law)
Southeast Community College 1978 — 1979
Associates of Applied Sciences, Computer Science
First National Bank of Omaha March 2008 - Present
First National Bank of Omaha September 2006 - February 2008
First Data Corporation 2001 - 2006
First Data 1997 - 2001
Ullrich Law Firm January 1992 - August 1997
Skills
Credit Card Processing, Compliance, Credit Cards, Contract Negotiations, Contract Negotiation, Risk Management, Banking, AML, Team Leadership, Team Management, Fraud, Loans, Payments, Credit, Retail Banking, Financial Services, Financial Risk, OFAC
Education
Creighton University School of Law 1988 — 1991
MCM Tactical Program WriterISS IncSeptember 2006 - Present
First Data 2001 - 2005
Education
California State University-Chico 1992 — 2000
Versatile Technology November 2012 - Present
FIRST DATA March 2007 - November 2012
NuMoney June 2005 - March 2007
Skills
Salesforce.com, Sales, Merchant Services, New Business Development, Account Management, Cold Calling, Marketing Strategy, Customer Service, Direct Sales, B2B, Solution Selling, Negotiation, Sales Process, Marketing, Cross-functional Team..., Payment Card Processing, Competitive Analysis, Sales Management, Online Advertising, Gift Cards
Education
Clark Atlanta University 2002 — 2006
Bachelor of Arts (B.A.), Theatre/Theater
Clark Atlanta University 2002 — 2006
Bachelor of Fine Arts (B.F.A.), Theatre/Theater
JLG Industries August 2014 - Present
First Data May 2013 - August 2014
First Data Corporation July 2010 - May 2013
First Data May 2007 - September 2010
West Virginia University Hospitals 2006 - 2007
HCR ManorCare 2004 - 2006
Washington County Health System 2002 - 2004
Skills
Talent Acquisition, Employee Relations, Performance Management, Recruiting, Employment Law, Human Resources, Benefits Administration, Leadership Development, Employee Engagement, Labor Relations, Deferred Compensation, Organizational..., HRIS, Talent Management, Onboarding, Workforce Planning, Vendor Management, College Recruiting
Education
California University of Pennsylvania
Bachelor of Science (B.S.), Business Administration and Management, General
Norwin Senior High School
Norwin Senior High School
West Virginia University
First Data July 2007 - May 2014
First Data Corporation August 2012 - February 2014
ZAAT'AS July 2006 - March 2007
Logitech 1990 - 1993
City of Palo Alto 1988 - 1990
Skills
Expenses, Outlook, Lotus Notes, Spreadsheets, Fax, Copy Writing & Editing, Proofreading, Marketing Writing, Technical Writing, Project Management, Editing, SharePoint, Marketing, Payment Card Processing, Visio, Software Documentation, Leadership
Education
California Polytechnic State University-San Luis Obispo 1983 — 1990
Bachelor of Science, Journalism
Cal Poly San Luis Obispo 1985 — 1987
Bachelor's degree, News Editorial Journalism
University of the Pacific 1982 — 1984
First Data Corporation July 2011 - Present
First Data September 2004 - May 2012
First Data Merchant Services 1990 - September 2004
SurePay LP 2000 - 2003
Skills
Merchant Services, Electronic Payments, Credit Card Processing, Payment Processing, Payment Gateways, Acquiring, Electronic Payment, Cards, Payments, POS, Transaction Processing, Credit, Payment Services, Gift Cards, Call Center, E-commerce, Compliance, Project Management, Visio, Mobile Payments, Payment Card Processing, Credit Cards, PCI DSS, E-payments, Product Management, Payment Systems, Payment Industry
Education
City University of New York-Hunter College
Bachelor of Science (BS), Psychology
West Division - Comcast April 2012 - Present
The Fotec Group June 2009 - April 2012
Busby Public Relations October 2008 - April 2012
First Data March 2005 - June 2008
Clarus Public Relations February 1999 - February 2002
Denver Metro Chamber of Commerce February 1995 - February 1999
Colorado Cattle Feeders Association February 1991 - February 1995
Skills
Internal Communications, Marketing Communications, Public Relations, Mergers, Management, Change Management, Media Relations, Strategic Partnerships, Crisis Communications, B2B, Strategic Communications, Corporate Communications, Team Building, Leadership, Messaging, Strategic Planning, Business Strategy, Marketing Strategy, Marketing, Social Media, Sales, Mergers & Acquisitions, Nonprofits, Email Marketing, Press Releases, Strategy, Communication Training, Executive Management, Program Management, Advertising, Employee Engagement, Message Development, Integrated Marketing
Education
Denver Chamber of Commerce 1997 — 1998
Graduate, Leadership Denver Program
Public Relations Society of America 1997 — 1997
Accreditation, Accredited in PR
Colorado State University 1986 — 1990
Bachelor's degree, Journalism
Molson Coors Brewing Company July 2009 - Present
First Data January 2005 - November 2007
Weber Shandwick January 2003 - January 2005
Kekst and Company June 2000 - January 2003
Skills
Marketing Communications, Crisis Communications, Media Relations, Internal Communications, Strategic Communications, Corporate Communications, Reputation Management, Public Relations, Social Media, Crisis Management, Corporate Social..., Strategy, Copywriting, Strategic Planning, Event Management
Education
Columbia University - School of International and Public Affairs 2000 — 2002
Master's degree, International Business
Dickinson College 1989 — 1993
BA, History
First Data June 1998 - Present
Education
City University of New York-College of Staten Island 1998 — 2000
Union Pacific Railroad 2015 - Present
First Data April 2014 - January 2015
First Data Corporation January 2011 - April 2014
First Data Corporation November 2006 - January 2011
First Data Corporation July 2002 - November 2006
Westport Benefits July 2000 - July 2002
First Data Solutions February 1997 - June 2000
Central States Indemnity February 1996 - February 1997
Skills
Process Improvement, Business Requirements, Requirements Analysis, Quality Assurance, Risk Management, Testing, Project Management, Business Analysis, Analysis, Call Centers, SDLC, Software Documentation, IVR, Call Center, Cross-functional Team..., Software Project..., Start-ups, MS Project, Visio, Credit Cards, Business Process..., PMO, Requirements Gathering, Management, Project Portfolio..., CRM, Project Planning, Vendor Management, Program Management, Business Intelligence, Teamwork, Customer Service, Quality Assurance..., Relationship-building..., Product Management, Payment Card Processing, Business Process, User Acceptance Testing, Change Management, Outsourcing, Agile Project Management, Payments, IT Strategy, Black Box Testing, Bug Tracking, Resource Management, IT Management, SharePoint, Relationship Management, Leadership
Education
University of Nebraska at Omaha 2000 — 2002
Masters, Business Administration
Coe College 1991 — 1995
BA
Anderson AutoCare October 2012 - Present
Anderson Food Shops (BP) September 1992 - Present
First Data May 1989 - September 1992
Sigma Phi Epsilon May 1988 - May 1989
Skills
Team Building, Customer Service, Strategic Planning, New Business Development, Marketing Strategy, Sales, Account Management, Marketing, Sales Management, Contract Negotiation, Entrepreneurship, Leadership, Management, Public Speaking
Education
Creighton University 2014 — 2015
Master of Business Administration (MBA)
University of Nebraska-Lincoln 1984 — 1988
B.S.B.A., Marketing/Economics
First Data September 2006 - Present
First Data Commercial Services June 2001 - September 2006
First Data January 1990 - May 2001
Skills
Payment Card Processing, Electronic Payments, Risk Management, Debit Cards, Credit Cards, Product Management, Payment Systems, Payments, Requirements Gathering, Mobile Payments, Business Requirements, Vendor Management, User Acceptance Testing, Project Management, Program Management, Financial Services, Transaction Processing
Education
Creighton University 1987 — 1989
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
First Data Resources Billing Business ConsultantFirst DataFebruary 2007 - Present
First Data April 2000 - February 2007
First Data April 1995 - April 2000
Education
Buena Vista University 1988 — 1990
Bachelor of Science (BS), Accounting
TransFirst March 2008 - Present
First Data January 2004 - November 2007
First Data July 2000 - December 2003
The CBORD Group, Inc. August 1997 - May 2000
The CBORD Group, Inc. September 1996 - August 1997
Cornell University, Office of the President Emeritus May 1996 - August 1996
Cornell University, Student Employment Services August 1994 - July 1996
The Bon-Ton 1992 - 1994
Education
Cornell University 1992 — 1996
B.A., Linguistics
Ithaca High School 1988 — 1992
Cornell University 1991 — 1991
Chiswick Comprehensive School, London 1986 — 1987
First Data Corporation August 1995 - Present
First Data Corporation August 1995 - Present
First Data Government Solutions August 1995 - October 2009
First Data 1995 - October 2009
GovConnect, Inc. 1995 - March 2009
first data government solutions 1995 - 2008
Ficke and Associates August 1995 - August 2005
IPAT - International Public Access Technologies August 1995 - August 2005
Del Crane Medical April 1989 - June 1995
Skills
Analysis, Business Analysis, Business Development, Business Intelligence, CRM, Cross-functional Team..., Financial Services, Management, Process Improvement, Leadership, Product Development, Product Management, Product Marketing, Program Management, Project Management, SDLC, Strategic Planning, Software Project..., Strategy, Vendor Management
Education
California State Polytechnic University-Pomona 1982 — 1987
BS, Accounting
fdr Application ArchitectFirst Data1998 - Present
First Data Resources 1998 - Present
First Data 1998 - 2008
Education
Bharathidasan University 1988 — 1990
MS, Computer Science
First Data QA ManagerFDC/Star Systems2006 - 2009
Education
Delaware County Community College 1982 — 1984
First National Bank of Omaha April 2015 - Present
First Data January 1998 - Present
First Data Corporation (FDC) 1997 - Present
First National Bank of Omaha 2006 - 2006
Skills
Essbase
Education
Creighton University 1993 — 1997
Creighton Prep
First Data November 1988 - Present
Italy & Bellevue Nebraska May 1984 - October 1988
Skills
PCI DSS, Payment Systems, Debit Cards, Payment Card Processing, Credit Cards, Mobile Payments, Payments, Payment Industry, Vendor Management, Avaya, IP, Payment Gateways, Networking, Cards, Business Requirements, Incident Management, Disaster Recovery, SDLC, Project Management, Electronic Payments, EMV, Telecommunications
Education
College of Saint Mary 1997 — 1999
Telecommunications Systems management
Community College of the US Air Force 1985 — 1988
Apex Systems September 2008 - December 2009
First Data May 2002 - November 2007
Access Data July 2000 - May 2002
Access Data Consulting Corporation 2000 - 2002
QV Tech November 1999 - July 2000
Data Dimensions May 1997 - November 1999
Logicon March 1996 - May 1997
Verizon Business September 1993 - March 1996
Loral January 1992 - August 1993
Education
Colorado State University-Pueblo 1989 — 1991
BS, Mathematics
First Data January 2003 - June 2015
Sherman and Howard June 1996 - January 2003
Skills
ERISA, Prepaid Cards, Corporate Law, Mergers & Acquisitions, Corporate Governance, Vendor Management, Employee Benefits, Financial Services, Due Diligence, Employment Law, Golf, Junior Golf
Education
Pepperdine University School of Law 1992 — 1995
Doctor of Law (J.D.), Law, Class Rank 15/217
Brigham Young University 1984 — 1990
Bachelor's degree, Accounting
Bank of America Merchant Services April 2011 - Present
First Data February 2007 - December 2010
First Data July 2003 - February 2007
First Data April 2002 - July 2003
Education
Frostburg State University
Masters (MBA), Business Administration
Clarion University of Pennsylvania
Bachelors of Science (BS), Communication
CSG Systems July 2010 - Present
First Data Resources 1997 - 2010
Accenture June 2008 - May 2009
First Data June 1997 - May 2008
Education
Central College 1993 — 1997
BS, Information Systems
First Data Resources April 1996 - Present
First Data 1996 - Present
Education
Des Moines Area Community College 1985 — 1987
First Data Corporation November 2013 - Present
First Data November 2013 - October 2014
First Data 2010 - 2011
First Data 2005 - 2008
First Data 2005 - 2006
Level 3 Communications 2000 - 2005
Skills
Relationship Management, Strategic Partnerships, Communication Training, Electronic Payments, Messaging, Competitive Analysis, Strategy, Vendor Management, Market Research, CRM, Analytics, Corporate Communications, Product Management, Salesforce.com, Business Development, Program Management, Vendor Relationships, Contract Management, Media Relations, Team Management, Industry Analyst..., Analyst Briefings, Brand Awareness, Internal & External..., Research Management, Management, Executive Management, Leadership, Marketing Strategy
Education
Colorado State University
Bachelor of Science, Human Development and Family Studies / Elementary Education
BankUnited August 2010 - Present
First Data August 2002 - August 2010
Citibank 1990 - 2000
Education
City University of New York-Hunter College
First Data February 1997 - Present
First Data Corporation January 2012 - June 2014
First Data Corporation September 2010 - January 2012
First Data Corporation November 2007 - September 2010
First Data Corporation July 2005 - November 2007
First Data Corporation October 2002 - July 2005
First Data Corporation August 2000 - October 2002
First Data Corporation November 1999 - August 2000
First Data Corporation March 1998 - November 1999
First Data Corporation July 1997 - March 1998
Skills
Vendor Management, SDLC, Mainframe, Disaster Recovery, ITIL, Requirements Analysis, Unix, Data Center, Business Analysis, Enterprise Architecture, SharePoint, Leadership, Visio, Process Improvement, Program Management, IT Management, Integration, Software Documentation, Management, Security
Education
Cornell College 1988 — 1992
BSS, Interdisciplinary Human Relations, Philosophy, Pre-Law
University of Denver
Union Pacific Railroad August 2012 - Present
Union Pacific Railroad May 2010 - August 2012
Union Pacific Railroad May 2005 - May 2010
First Data 2002 - 2005
Skills
Financial Analysis, Budgets, Analysis, Financial Modeling, Operations Management, Strategic Planning, Forecasting, Microsoft Excel, Process Improvement, ERP
Education
Creighton University 2003 — 2005
MBA/MS-ITM
University of Nebraska-Lincoln 1997 — 2001
BS, Finance, MIS
Daniel J Gross High School 1993 — 1997
First Data August 2004 - Present
Skills
Variance Analysis
Education
California State University-Fullerton
Bachelors, Finance
Enterprise Iron Financial Industry Solutions, Inc. July 2015 - Present
Ameriprise Financial Services, Inc. November 2012 - December 2014
Resolute Management, Inc. September 2012 - September 2012
Edison Mission Marketing and Trading October 2011 - September 2012
Fidelity Investments March 2011 - October 2011
State of Massachusetts October 2009 - June 2011
Fidelity Investments September 2006 - September 2009
Fidelity Investments August 1995 - September 2009
The Shareholder Service Group February 1992 - July 1995
First Data 1993 - 1995
Skills
SQL, Databases, Oracle, C#, Microsoft SQL Server, ASP.NET, Web Applications, Software Development, Financial Services, Finance, Data Warehousing, SDLC, Linux, C++, C, Unix Shell Scripting, Sybase ASE, VBA, ETL, Fixed Income, Perl, SAS, R, PostgreSQL, MySQL, Excel, Core Java, Access, VB.NET, Application Development, Python
Education
D'Amore-McKim School of Business at Northeastern University 1997 — 2000
MSF, Finance
Texas A&M University 1981 — 1985
Bachelor, Business Administration Business Analysis (MIS)
First Data Corporation July 2013 - Present
First Data Corporation March 2008 - July 2013
First Data July 2007 - March 2008
Skills
Credit Cards, IT Audit, Vendor Management, Change Management, Incident Management, Requirements Analysis, Program Management, Security Audits, Analysis, Risk Assessment, Key Management, PCI DSS, PCI Standards, PCI Compliance, Resource Management, SDLC, Business Analysis, Payment Industry, Network Security, Project Management, Software Project...
Education
Creighton Institute of Technology 1998 — 1999
Certificate of computer programming, Computer Science
Iowa Wesleyan College 1986 — 1987
Iowa Teachers Certification
Dana College 1981 — 1986
Bachelor's of Science, Health/Physical Education Teaching and Coaching
Charles Schwab July 2010 - Present
First Data May 2008 - July 2010
Noodles & Company June 2002 - February 2003
Neiman Marcus Group September 2000 - January 2002
Stage Stores, Inc October 1999 - September 2000
Power Line Models, Inc July 1995 - July 1999
Exec. Office of Consumer Affairs and Business Regulations September 1994 - January 1995
Skills
Financial Analysis, Strategic Financial..., Forecasting, Managerial Finance, Budgets, Finance, Financial Reporting, Financial Modeling, General Ledger
Education
Boston College 1991 — 1995
BS, Economics, Strategic Operations in Management
Chicopee High School 1988 — 1991
First Data February 2013 - Present
First Data September 2006 - Present
First Data May 1998 - September 2006
Moore 1996 - 1998
Skills
Payment Card Processing, Electronic Payments
Education
University of Northern Colorado 1983 — 1985
Business
Catawba College 1981 — 1983
Geology/Business
High School 1978 — 1981
SolidFire, Inc. August 2011 - Present
ProStor Systems 2011 - 2011
Global Technology Resources 2009 - 2011
First Data 2008 - 2009
National Valuation Consultants 2007 - 2008
Crosswalk 2005 - 2007
Skills
Virtualization, Linux, VMware, Disaster Recovery, Storage, Network Security, Software Development, Storage Area Networks, Data Center, Unix, Testing, Telecommunications, Cloud Computing, Wireless, Networking, Vendor Management, Hardware, Servers, Security, Operating Systems, HP, Cisco Technologies, Firewalls, Troubleshooting, Solaris, VMware ESX, Switches, SAN, Windows, Integration, NAS, System Architecture, Technical Support, Enterprise Storage, NetApp, High Availability, Fibre Channel, iSCSI, Storage Architecture, Storage Virtualization
Education
Colorado School of Mines
First Data August 2007 - Present
GIOA 2011 - 2013
SAVOIR MARKETING 1994 - 2010
Education
Cornell University
Zoe Speak Life March 2009 - Present
AYA Educational Institute June 2002 - February 2011
U.S. Census Bureau -- Census Coverage Management February 2010 - July 2010
ARAMARK January 2005 - November 2007
WCCI June 2003 - August 2007
CASA October 2003 - December 2005
FIRST DATA June 2004 - November 2005
Atlanta Childrens Shelter February 2002 - August 2004
PROSTAFF January 2004 - June 2004
Youth Under Construction we Build Character May 2003 - August 2003
Skills
Training, Sales, Call Centers, Customer Service, Interviews, Spanish, Policy, Loans, Conflict Resolution, Credit Cards, Coaching, Public Speaking, Team Building, Small Business, Social Media
Education
Georgia Perimeter College 2011 — 2013
Psychology focus Human Trafficking and Toxic Faith Recovery, Counseling Psychology, 3.5
Dekalb Technical College 2003 — 2004
Early Childhood Education, Early Childhood Education and Teaching, 3.8
Oakland University January 2010 - Present
CareTech Solutions September 2011 - February 2015
Tipsico Technology Services January 2007 - August 2011
First Data June 2002 - December 2006
U.S. Coast Guard October 1994 - October 2001
Skills
Troubleshooting, Customer Service, Active Directory, Windows, Time Management, SQL, Microsoft Office, Networking, Windows 7, Servers, Project Management, Windows Server, Microsoft SQL Server, Java, HTML, Knowledge Management, Knowledge Engineering
Education
University of Phoenix
Master’s Degree, Masters of Information Systems
University of Phoenix
Bachelor’s Degree, Bachelor of Science Information Technology
College of the Redwoods
Associate’s Degree, Technical Preparation
College of the Redwoods
Associate’s Degree, Natural Science / Mathematics
First Data 2015 - Present
Experis 2014 - 2015
American Express 2011 - 2013
American Express 2010 - 2011
American Express 2004 - 2009
Palm Beach State College 2003 - 2008
Coral Bay Community Development District 2000 - 2004
American Express 1998 - 2004
American Express 1995 - 1998
American Express 1993 - 1995
Skills
Systems Analysis, Credit Cards, Payments, Cards, Payment Systems, Payment Processing, Credit, Software Documentation, Project Management, Project Portfolio..., Business Relationship..., Training, Banking, Business Requirements, Re-engineering, Business Analysis, SDLC, Payment Card Processing, Project Delivery, Call Centers, Cross-functional Team..., Vendor Management, Analysis, Management, Visio, Business Process..., Risk Management, IT Strategy, Program Management, PMO, Leadership, Financial Services, Requirements Gathering, Relationship Management, Electronic Payments, Access, Testing, Process Improvement, Security, AML, Business Process, Customer Experience, Debit Cards, Operational Risk..., Financial Risk, Outsourcing, Executive Management, Operational Risk, Analytics, Mobile Payments
Education
California State University-Dominguez Hills
BS, Computer Information Systems
Boyd Anderson
Northeast Pennsylvania Lions Eyebank 2009 - Present
First Data 2005 - 2009
Skills
Laboratory, Corneal Transplantation, Microscopy, Medical Terminology, Program Development, FDA, Pathology, Physician Relations, Public Speaking, Public Health, Medicine, Hospitals, Sales, Cold Calling, Account Management, Customer Retention, Call Centers, Leadership, Business Development
Education
California Coast University 2006 — 2009
Bachelor's Degree
Nothampton Community college 2003 — 2005
Associate's Degree
First Data April 2013 - Present
Independent Software Sales 2012 - February 2013
BluePay, Inc. August 2006 - May 2012
BluePay, Inc. August 2006 - May 2012
Enterprise Rent-A-Car January 1998 - July 2006
Viking Travel June 1997 - March 1998
Skills
Sales Management, New Business Development
Education
Illinois State University 1993 — 2005
Bachelors, Marketing / Economics
Carthage College 1996 — 1997
Bachelors, Marketing / Economics
Downers Grove South High School 1989 — 1993
Time Warner Cable May 2013 - October 2013
Radiolgy Associates March 2008 - December 2012
First Data June 2004 - July 2008
Shoe Carnival September 2003 - September 2004
Community Financial Service Center October 1998 - August 2003
Sally Beauty Company June 1997 - October 1998
Marshall Field's September 1996 - August 1998
Harley Davidson Praha September 1995 - August 1996
jcpenney August 1994 - August 1995
Skills
Medical Terminology, Microsoft Office, Healthcare, Customer Service, Medical Records, Microsoft Word, Appointment Scheduling, PowerPoint, Healthcare Management, Outlook, CPT, Research, HIPAA, ICD-9, Office Management, Telephone Skills, Administrative..., Social Media, Medisoft, Data Entry, EHR, 10 Key, Call Centers, Training, EMR, Microsoft Excel, Leadership, Time Management
Education
Bethune-Cookman University 2003 — 2007
Business Administration and Management, General
Washington High School 1992 — 1996
High School Diploma, Computer Specialty, 3.0
Museum Store Association March 2014 - Present
Museum Store Association March 2014 - March 2015
Colorado Symphony Orchestra August 2013 - February 2014
The Mizel Museum September 2010 - August 2013
First Data September 2007 - November 2009
Montclair Group January 2007 - September 2007
Starbucks Coffee Company September 2004 - January 2007
University of Phoenix Online February 2002 - January 2007
Jewish Community Centers of Chicago March 2001 - November 2001
Jewish Community Centers of Chicago Marketing & Creative Services November 1998 - March 2001
Skills
Marketing Communications, Customer Relations, Market Planning, business consulting, strategic marketing, Marketing Strategy, Strategy Development, Strategic Communications, Salesforce.com, Art Direction, Writing Skills, Customer Service, Advertising, Strategy, Social Media Marketing, Strategic Partnerships, Integrated Marketing, Management Consulting, Direct Marketing, Marketing, Marketing Management, CRM, Market Research, Social Media, Start-ups, Press Releases, Product Management, Digital Marketing, Management, Public Relations, Leadership, Email Marketing, Strategic Planning, Event Planning
Education
Loyola University of Chicago - Graduate School of Business 1991 — 1995
Master of Business Administration, Marketing
Cornell College 1984 — 1988
Bachelor of Arts, International Relations
Pinnicus LLC/ADT October 2013 - Present
Systems Engineering Services April 2013 - October 2013
DSG Systems December 2012 - April 2013
First Data September 2004 - December 2012
Compuware January 1997 - September 2002
Citibank SD, NA January 1990 - January 1997
Skills
Software Project..., Requirements Analysis, PMP, SDLC, Program Management, Process Improvement, Project Planning, Project Plans, PMO, JCL, COBOL, Risk Management, Mainframe, MS Project, Change Management, Scope Management, Project Delivery, Requirements Gathering, Release Management, Business Requirements, PMBOK, Visio, Systems Analysis, Application Development, SQL Server, Databases, Requirements Management, Mentoring, CA Clarity, Software Development, Oracle, Oracle E-Business Suite, Project Management, Unix, Software Documentation, Stakeholder Management, Quality Assurance, CRM, Agile Methodologies, Scrum, SOA, Project Portfolio..., Business Analysis, Resource Management, IT Management, Information Technology, Data Center, Vendor Management, SharePoint, Outsourcing
Education
Dakota State University 1993 — 1997
Bachelor of Science (B.S.), Information Technology
Dakota State University 1990 — 1997
Bachelors of Science, Information Systems
Woodhaven Association May 2013 - Present
Illinois Valley Community College July 2010 - May 2013
Elmhurst Public Schools March 2008 - March 2009
Prescient Development April 2006 - March 2008
University Of Chicago Hospital November 2005 - April 2006
First Data July 2005 - November 2005
Spherion January 2003 - July 2005
Skills
Active Directory, Windows 7, Technical Support, Troubleshooting, Help Desk Support, Computer Hardware, Network Administration, DHCP, Routers, Windows Server, Switches, Software Documentation, Printers, Microsoft Office, ITIL, Windows XP, Cisco IOS, OSPF, Project Management, IPV4/IPV6, AIX 5.x, Cloud Computing, IaaS, PaaS, SaaS, microsoft project, LCD Projectors, IP Phones, SNMP, Budgeting, phone support, Remote Troubleshooting, Remote User Support, CCNA, RIP, RIPv2, EIGRP, Telnet, SSH, VPN, ISDN, Frame Relay, VLAN, Laptops
Education
DeVry University 2000 — 2003
Bachelors of Science, Telecommunications Management
2020 Company, LLC March 2008 - Present
Acentia 2012 - 2014
first data 2000 - 2008
SMC Consulting 1998 - 2000
Baltimore Gas and Electric 1978 - 1998
Carling National Brewery 1976 - 1978
Skills
Business Analysis, SDLC, Project Management, Change Management, Requirements Analysis, PMP, Software Project..., Process Improvement, Business Process..., Business Development
Education
Catonsville Community College 1974 — 1976
Associate's degree, Data Processing, 3.83
The Nebraska Medical Center September 2010 - Present
First Data 1997 - 2011
Skills
Project Management, Microsoft Excel, Customer Service, Strategic Planning, Process Improvement, Team Building, Leadership, Outlook, Requirements Analysis
Education
Metropolitan Community College 2010 — 2012
Associate's degree, Respiratory Care Therapy/Therapist
Creighton University 1985 — 1990
Bachelor of Arts, Sociology
First Data Corporation April 2013 - Present
First Data 1994 - Present
Skills
Oracle, Unix, Requirements Analysis, Agile Methodologies
Education
Creighton University
Master of Science (M.S.), Mathematics and Computer Science
Chapman University
Bachelor of Science (B.S.), Computer Science
United States Air Force Academy
Bachelor of Science (B.S.), Mathematics
Powerphone, Inc. April 2014 - Present
PowerPhone, Inc. March 2011 - April 2014
Merchant Office June 2010 - January 2011
United Bank Card May 2007 - June 2010
First Data April 2003 - May 2007
CulverCareers August 1999 - March 2003
Skills
Contract Negotiation, Competitive Analysis, Sales Management, Strategic Planning, Team Building, Business Planning, Coaching, Team Leadership, Account Management, Program Management, Customer Service, Staff Development, Solution Selling, Sales Process, Salesforce.com, Direct Sales, B2B, Cold Calling, Strategic Partnerships, New Business Development, Selling, Training, Leadership, Sales Operations, Management, Sales, Telecommunications, Business Development
Education
Boston University 1992 — 1994
Masters
Tufts University 1988 — 1992
B.S., Biological-Psychology
Ropes and Gray August 2013 - Present
WB Mson December 2001 - August 2013
Houghton Mifflin December 1996 - October 2001
First Data November 1995 - December 1996
AT&T Global Services January 1994 - November 1995
John Hancock Life Insurance Company (U.S.A.) October 1986 - December 1994
Education
Bridgewater State College 1975 — 1979
BA, History
First Data October 2009 - Present
First Data January 2005 - October 2009
Skills
Electronic Payments, C, C++, Software Development, Scrum, Payment Card Processing, Multi lane POS systems, Point to point solutions, Testing, Vendor Management, Business Analysis, Unix, Linux, Integration, Visio, Troubleshooting, Programming Languages, Java, Process Improvement, Payments, Banking, Requirements Analysis, IT Management, PCI DSS, Technical Support, Management
Education
College of DuPage
Computer and Information Sciences, General
ITT Technical Institute
Electronics Engineering Technology
First Data August 1997 - Present
Omaha Public Schools August 1993 - June 1997
Roseburg Public Schools August 1992 - June 1993
Skills
Microsoft Office, HTML, Project Management, PowerPoint, Microsoft Excel, SQL, XML, Adobe Fireworks, Adobe Flash, Oracle Financials, Microsoft Office for Mac, Apple Pages, Apple Numbers, Visio, Microsoft Access
Education
Boise State University 2014 — 2017
Master of Science, Organizational Performance and Workplace Learning
University of Nebraska at Omaha 1986 — 1992
Bachelor of Science (B.S.), Education
University of Nebraska at Omaha
Graduate
West Corporation August 2012 - Present
Home Care August 2011 - Present
Kohls April 2011 - June 2011
The Home Depot July 2009 - November 2010
First Data August 2007 - July 2008
Education
Benson High School
Benson High School
Cloud County Community College
First Data July 2010 - June 2013
First Data July 2009 - July 2010
THE UNIVERSAL MORTGAGE GROUP, LLC February 2006 - June 2009
VENTIV PHARMA SERVICES, LLC June 2003 - April 2006
markets September 1997 - February 2003
Skills
Customer Service, Management, Merchant Services, Sales Management, Salesforce.com, Pharmaceutical Sales, Strategic Planning
Education
Clark Atlanta University
Master's degree, Public Administration
University of Nebraska at Omaha
Bachelor of Science (BS), Communication, General