iLinc Communications
Industry: Software company
DescriptionHeadquarters: Phoenix, AZ Founded: 1997 Parent organization: BroadSoft Subsidiaries: Liberty Acquisition Corp,
iLinc Communications List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at iLinc Communications. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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iLinc Communications Employees
Protiviti August 2010 - Present
iLinc Communications June 2007 - June 2009
Skills
Financial Reporting, Sarbanes-Oxley, Enterprise Risk..., Internal Controls, Sarbanes-Oxley Act, Business Process..., Internal Audit, Risk Assessment, Accounting, Auditing, Accounts Payable, Accounts Receivable, Account Reconciliation, Microsoft Excel, IT Audit, Financial Analysis, Risk Management
Education
Arizona State University, W. P. Carey School of Business 2009 — 2010
Masters, Accountancy
Arizona State University, W. P. Carey School of Business 2005 — 2009
Bachelor of Science (B.S.), Accounting
Grey Group August 2015 - Present
Consultant / Freelance July 2015 - Present
TPN August 2014 - August 2015
Bigfish Creative Group September 2013 - August 2014
Off Madison Ave August 2011 - September 2013
Off Madison Ave November 2010 - August 2011
Gannett Local March 2010 - November 2010
Freelance Copywriting 2009 - November 2010
iLinc Communications July 2009 - March 2010
iLinc Communications September 2008 - July 2009
Skills
Strategic Planning, Leadership, Integrated Marketing, Marketing, Digital Strategy, Marketing Strategy, Marketing Research, Brand Management, Online Advertising, Lead Generation, Digital Marketing, Salesforce.com, Presentation Development, Content Strategy, Copywriting, Social Media Marketing, Social Networking, Email Marketing, Marketing Automation, CRM, Strategy, Direct Marketing, Blogging, Eloqua, Marketing Communications, SEM, ExactTarget, Wordpress, Product Marketing, PPC, Press Releases, Competitive Analysis, Marketing Management, Marketo (Marketing..., Social Media, Facebook, Advertising, Management, Start-ups, Account Management, Online Marketing, Creative Strategy
Education
Stanford University 2000 — 2004
B.A., American Studies and Italian, 3.8 GPA (with honors)
UCLA Extension - Writers' Program 2014 — 2015
Certificate in Fiction, Creative Writing
University of California, Berkeley - School of Law 2005 — 2006
n/a, Law
Catapult
N/A - Master Class, Short Story Writing
Tragic Media December 2013 - Present
Self - Employed July 2009 - Present
Ticketmaster Entertainment June 2012 - December 2013
Isagenix March 2012 - June 2012
SpinSix November 2011 - February 2012
PrizeLogic November 2010 - November 2011
Nomadic November 2010 - November 2011
iLinc Communications March 2008 - August 2008
Skills
CSS, XHTML, jQuery, Flash, Photoshop, JavaScript, Backbone.js, CSS3, HTML 5, Front End Developers, PHP, ASP.NET, Marketing, MVC, Web Development, Backbone-Marionette, Jasmine.js, LESS, Agile Web Development, Scrum, Tortoise SVN, Git, Responsive, HTML, CMS, Visual Studio, Front-end, Weblogic, HTML5
Education
Arizona State University 2007 — 2010
Bachelor's Degree, Graphic Information Technology
BroadSoft October 2011 - Present
iLinc Communications April 2010 - October 2011
Kelly Services August 2008 - March 2010
Skills
SaaS, Cloud Computing, Computers, Computer-savvy, Computer Repair, Technology Software, Technical Training, Microsoft Technologies, Microsoft Applications, Macintosh Applications, Macintosh hardware, Hardware Installation, Hardware Infrastructure, Network Security, Network Administration, Wireless Networking, Active Directory, Troubleshooting, CRM, Windows 7, Software Documentation, Macintosh Hardware, Salesforce.com, Technical Support, Account Management, Project Management, Customer Service, Networking
Education
University of Phoenix 2013 — 2014
Information Technology, B
Chandler High School 1999 — 2002
High School Diploma
CallidusCloud September 2014 - Present
Clicktools April 2012 - Present
Parchment Inc. October 2011 - April 2012
eEye Digital Security April 2010 - November 2011
NetPro August 2008 - September 2008
iLinc Communications August 2006 - July 2008
Self-employed June 2004 - August 2006
Cyclone Commerce, Inc. June 2002 - June 2004
Hotwire Interactive, Inc. April 2001 - June 2002
Interact Commerce Corporation (now Sage Software) 2000 - 2001
Skills
Lead Generation, Online Marketing, Messaging, Writing, Creative Strategy, Email Marketing, Copywriting, B2B, Demand Generation, Marketing Automation, Marketing Communications, Marketing Strategy, Public Relations, Product Marketing, Salesforce.com, Social Media, Online Advertising, CRM, Direct Marketing, E-commerce, Management, Brand Development, Marketing, Strategy, SaaS, Advertising, Marketo, Eloqua, Web Analytics, Google Analytics, SEO, PPC, Analytics, Product Management, Multi-channel Marketing, B2B Marketing, Sales Process, Account Management, Content Management, SEM, Web Marketing, New Media, Solution Selling, Enterprise Software
Education
American University 1996 — 1998
MFA, Creative Writing
Fordham University 1993 — 1995
BA, English
Santa Clara University 1991 — 1993
English
Skillsoft March 2015 - Present
Skillsoft July 2010 - Present
OnTrac December 2008 - July 2010
iLinc Communications May 2007 - July 2008
Time America 2004 - 2007
CVS Health 2001 - 2004
Skills
Sales, Salesforce.com, Forecasting, Microsoft Excel, Windows, Microsoft Office, Technology, Learning Management..., Labor Management, Wizard, Training, Selling, Sales Process, Account Management, Cold Calling, E-Learning, E-Learning Consulting, Team Building, CRM, Management, Strategy, SaaS, Lead Generation, Solution Selling
Education
Scottsdale Community College
Smith-Southwestern, Inc. August 2015 - Present
Market Enginuity, Inc. May 2012 - April 2015
Intertec Iternational May 2007 - November 2011
Aon Insurance Managers December 2004 - April 2007
iLinc Communications February 2000 - November 2004
Skills
Microsoft Office..., Microsoft Office..., Accounting, Financial Statements, Auditing, Payroll, SEC filings, Financial Audits, Budget, Financial Reporting, GAAP, Executive Management, Process Improvement, Internal Controls, General Ledger, Cost Accounting, Mergers, QuickBooks, SAP, Accounts Payable, Business Planning, Financial Analysis, Sarbanes-Oxley Act, Budgets, Management, Cash Flow, Account Reconciliation, SEC Filings
Education
Arizona State University 1988 — 1991
BS, Accountancy
Citrix Online November 2010 - Present
iLinc Communications July 2008 - November 2010
First Franklin May 2005 - October 2006
Skills
Account Management, Value Based Selling, SaaS, Direct Sales, Mentoring, Salesforce.com, Solution Selling, Cold Calling, Weight Training, Enterprise Software, Lead Generation, New Business Development, Sales, Customer Retention, Sales Process, Selling, Leadership, Networking, Recruiting, Cloud Computing, CRM, B2B, Unified Communications, Call Centers, Strategic Partnerships, Sales Presentations, Channel Partners, Professional Services
Education
University of South Alabama 1990 — 1994
Communications
McAdory
Prism Global Marketing Solutions September 2013 - Present
Thunderbird School of Global Management March 2011 - September 2013
iLinc Communications April 2010 - March 2011
Abaxis October 2008 - April 2010
Stryker Endoscopy September 2007 - October 2008
L'Oreal June 2007 - August 2007
Clear Channel Communications June 2006 - August 2006
Scottsdale Convention & Visitors Bureau June 2005 - August 2005
Cities West Publishing June 2004 - August 2004
Skills
Lead Generation, Online Marketing, Social Media Marketing, Marketing Strategy, Marketing Management, Marketing Communications, Online Advertising, Management, Marketing, HubSpot, Start-ups, Leadership, Project Management, Email Marketing, Social Media, Product Management, Business Development, Strategic Planning, Salesforce.com, Program Management, Digital Marketing, Sales Operations, Sales, Entrepreneurship, Direct Sales, Strategic Partnerships, CRM, Event Management, Inbound Marketing, Inbound Lead Generation, SEO, Event Planning, Multi-channel Marketing, Marketing Automation, SEM, Trade Shows, Product Launch, Small Business Marketing, Sales & Marketing..., Website Promotion, Content Marketing, International Project...
Education
Boston University 2013 — 2014
Certificate, International Marketing Management
Thunderbird School of Global Management 2011 — 2013
Global Executive Certificate Programs: Marketing, Leadership, Business Essentials, CSR
University of Arizona, Eller College of Management 2003 — 2007
Bachelor of Science, Marketing and International Business
Xavier College Preparatory 1999 — 2003
Skyfactor (Formerly EBI MAP-Works) February 2014 - Present
Third Turn Marketing & Consulting August 2008 - Present
Western International University February 2004 - Present
LikeLive November 2009 - December 2013
AdExcite January 2011 - December 2012
Colorado Technical University July 2000 - April 2012
Arizona State University May 2005 - May 2008
iLinc Communications 2004 - 2005
iCrossing 2002 - 2003
America Online, Inc 1996 - 2002
Education
University of Maryland College Park 1990 — 1993
University of Kentucky 1982 — 1986
Maricopa Integrated Health System November 2012 - Present
VoxPeritus August 2012 - Present
Flypaper March 2010 - November 2012
The GMarie Group July 2009 - March 2010
TBD Consulting March 2009 - August 2009
Flypaper Studio, Inc. August 2007 - November 2008
Interactive Alchemy May 2004 - August 2007
iLinc Communications October 2001 - May 2004
Learning Edge, Inc. March 2000 - October 2001
Michaels & Associates March 1999 - February 2000
Skills
Instructional Design, E-learning, Technical Writing, Employee Management, Documentation, Quality Assurance, Writing, Captivate, Teaching, Coaching, Testing, Customer Service, Quality Assurance..., RoboHelp, E-learning Development, E-Learning, Software Documentation, Instructor-led Training, Training, Hands-on Training, Camtasia, Content Development, Multimedia, Flash, Technical Documentation, Needs Analysis, Product Management, Windows, Technical Training, Blended Learning, Management, Learning Management..., Learning Management, Training Delivery, ADDIE, Distance Learning, Performance Improvement, Content Management, Adult Education, Employee Training
Education
Arizona State University 1979 — 1983
BS, Marketing
Yahoo! Advertising January 2014 - Present
BroadSoft September 2012 - February 2013
iLinc Communications September 2012 - February 2013
DAP Technologies October 2010 - March 2012
Hewlett Packard January 2010 - October 2010
Direct Alliance Corp May 2000 - September 2010
Lenovo May 2005 - January 2010
IBM/Lenovo Computer and January 2000 - January 2010
Co-Sales Company June 1997 - April 2000
Marketing Specialists Northern California January 1995 - June 1997
Skills
Direct Sales, Channel, Account Management, Salesforce.com, Sales Management, Resellers, Key Account Management, New Business Development, B2B, Sales Process, SaaS, Hardware, Customer Satisfaction, Leadership, Managed Services, Channel Partners, Sales, Lead Generation, Enterprise Software, Selling, Solution Selling, Strategic Partnerships, Business Development
Education
San Francisco Art Institute 1972 — 1975
Bachelor of Arts, Photography
Samuel Merritt College 1970 — 1972
Associates of Arts, Political Science/Sociology
Chaffey High School
University of California, Berkeley
Greane Tree Technology October 2009 - Present
Valogix LLC January 2008 - October 2009
iLinc Communications July 2003 - January 2008
Skills
Web Development, Software Development, Ruby on Rails, JavaScript, PHP, Databases, Web Applications, Database Design, Software Design, Enterprise Software, Software Engineering, Programming, Ruby, Agile Methodologies, Integration, Software Project..., Node.js, Big Data, IaaS, SaaS, PostgreSQL, Java, REST, SQL, C++, JSON, User Experience, Project Management, Object Oriented Design, Git, Subversion, Apache, Linux, Heroku, C#, .NET, OOP, AJAX, jQuery, XML, Perl, Testing, Github, HTML, Operating Systems, HAML, LDAP, SASS, Visual Studio
Education
Rensselaer Polytechnic Institute 2002 — 2004
Bachelors, Computer Science
Hudson Valley Community College 2000 — 2002
Associate of Science (A.S.), Mathematics and Computer Science
Olson January 2013 - Present
Delta Dental of Minnesota August 2012 - January 2013
American Express October 2011 - May 2012
iLinc Communications February 2006 - September 2011
Target January 2005 - July 2005
Intrepid USA Healthcare Services March 2002 - December 2004
American Express Business Travel May 1999 - January 2002
Skills
Customer Service, Salesforce.com, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Administrative..., Event Planning, Office Management, Microsoft Word, Budgets, Lotus Notes, Travel Arrangements, Marketing, Confidentiality, Social Media, Access, Event Management, Software Documentation, Account Management, Team Building, Blogging, Press Releases, Facebook, Social Media Marketing, Calendaring, Social Networking, Editing, Expense Reports, Sales, Research, Strategic Planning, Project Management, Time Management, Management, Teamwork, Public Relations, Administrative...
Education
Minnesota State University, Moorhead 1991 — 1995
Bachelor of Arts (B.A.), English Writing
Moorhead High School
KOMPAN A/S January 2015 - Present
Saba June 2012 - June 2014
Mzinga April 2010 - June 2012
Mzinga (formerly KnowledgePlanet) January 2004 - April 2010
iLinc Communications January 1999 - January 2004
Safesite Off-Site Document Mgmt. May 1987 - May 1999
Skills
Salesforce.com, Netsuite.com, Solution Selling, Cold Calling, Sales Operations, Account Management, Human Resources, Sales, CRM, Cloud Computing, New Business Development, Enterprise Software, Leadership, SaaS, Strategy, Sales Process, Lead Generation
Education
Siena College
Bachelor of Science, Marketing and Management
United States Military Academy at West Point
Hewlett-Packard January 2012 - Present
KTD Communications March 2003 - Present
Off Madison Ave March 2011 - January 2012
iLinc Communications April 2009 - October 2010
Incentive Logic, Inc. February 2006 - April 2009
Thomson NETg November 2004 - June 2006
Newton Excellence Organization (NEO) November 2002 - March 2003
Hotwire Interactive, Inc. November 2000 - March 2003
Interact Commerce Corp. (SalesLogix) November 1999 - October 2000
KnowledgeNet April 1999 - November 1999
Skills
Marketing Automation, Marketing Consultant, Wordpress, Writing, Marketing communications, Training course..., Marketing Communications, Microsoft Certified..., Microsoft CRM, E-Learning, Technical Writing, Creative Direction, Business Process Design, Information Architecture, Customer Experience..., Salesforce.com System..., Salesforce.com, CRM, WordPress, Email Marketing, Content Strategy, Copywriting, Strategy, Marketing Strategy, Content Development, Management, Marketing, SEO, Online Marketing, Business Development, Advertising, SEM, Social Media, Leadership, Lead Generation, Digital Marketing
Education
Arizona State University 1992 — 1993
University of Nevada-Las Vegas 1986 — 1992
BA
Castle Biosciences, Inc. January 2015 - Present
Applied Optoelectronics, Inc. December 2012 - August 2014
GET Enterprises LLC March 2012 - October 2012
Polymics, Ltd. November 2009 - March 2012
iLinc Communications January 2004 - March 2010
iLinc Communications January 2000 - March 2010
Pentegra Dental Group, Inc. March 1998 - 2000
James L. Dunn & Associates August 1987 - March 1998
Skills
Private Equity, Mergers, Finance, IPO, Mergers & Acquisitions, Business Development, Acquisitions, Start-ups, Management, Strategy, Strategic Planning, Due Diligence, Executive Management, Business Planning, Financial Reporting, Leadership, Corporate Finance, Venture Capital, Restructuring, Valuation, Budgets, Entrepreneurship, SaaS, Analysis, Divestitures, Tax, SEC, Intellectual Property, Forecasting, Accounting, CRM, SEC filings, Portfolio Management, Risk Management, Sarbanes-Oxley Act, Internal Controls, Internal Control..., Financial Modeling, Strategic Financial..., Financial Analysis, Business Strategy, Financial Planning
Education
Southern Methodist University Dedman School of Law 1984 — 1987
JD, Law
Texas A&M University 1980 — 1984
BBA, Accounting
Memorial Senior High School 1977 — 1980
High School
Image by Christos 2000 - Present
GoDaddy.com January 2002 - January 2012
iLinc Communications January 1999 - January 2002
Skills
Digital Photography, Photoshop, Graphic Design, Lighting, Culinary Education, Photography, Commercial Photography, Image Editing, Magazines, Editorial, Fashion, Lightroom, Image Manipulation, Portrait Photography, Fine Art Photography, Adobe Creative Suite, Headshots, Creative Direction, Graphics, Video Production, Art Direction, Portraits, Layout, Fashion Photography, Multimedia, Mac, Videography, Photos, Editorial Photography, Advertising, Art, Color Correction, Event Photography, Film, Final Cut Pro, Flash, Illustrator, Marketing, Travel Photography, Video, Wedding Photography
Education
Scottsdale Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Computer Science
Phoenix Institute of Technology 1985 — 1986
Associate of Arts and Sciences (AAS), Architectural Design
University of Hawaii-West Oahu 1982 — 1984
Associate of Arts (A.A.)
EMS Software by DEA May 2015 - Present
One Step Ahead Marketing January 2000 - Present
LeadMD, Inc. July 2014 - May 2015
Nextiva - United Web April 2009 - July 2014
NetPro May 2008 - November 2008
Limelight Networks July 2007 - May 2008
iLinc Communications May 2005 - July 2007
ACS State and Local Soluations August 1999 - May 2005
Skills
Salesforce.com, Goldmine, Online Marketing, Email Marketing, PPC, Direct Mail, Online Advertising, Lead Generation, Marketing Strategy, Social Media, Digital Marketing, Social Media Marketing, Web Analytics, Google Analytics, Analytics, Competitive Analysis, Market Research, Google Adwords, Marketing Communications, Strategic Planning, SEM, SEO, Marketing Automation, Integrated Marketing, Marketing, Database Marketing, Sales, E-commerce, Management, CRM, Affiliate Marketing, B2B, Mobile Marketing, SaaS
Education
University of Pittsburgh 1994 — 1998
Bachelor of Arts (B.A.)
University of Pittsburgh
UMass Memorial Hospital 2010 - Present
University of Massachusetts January 2001 - Present
ACSC-Advanced Cyber Security Center 2012 - 2014
ACSC-Advanced Cyber Security Center 2012 - 2014
Rensselaer Polytechnic Institute January 1990 - June 2001
iLinc Communications May 1993 - February 2000
iLinc Communications 1993 - 2000
iLinc Communications 1993 - 2000
American Association of Physics Teachers June 1982 - June 1990
Skills
Physics, Engineering,..., Entrepreneurship, Research, Higher Education, Teaching, Mergers & Acquisitions, Distance Learning, University Teaching, Student Affairs, Science, Grant Writing, E-Learning, Curriculum Design, Instructional Design, Educational Leadership, Curriculum Development, Program Evaluation, Fundraising, Public Speaking, Nonprofits
Education
Kent State University
PhD, Physics
Thiel College
Bachelors, Physics and Math
PennWell Corporation June 2012 - Present
Williams & Williams December 2010 - April 2012
BizSolutions Interactive August 2009 - December 2010
iLinc Communications 2008 - 2009
VZillion, Inc. 2006 - 2008
Succeed Corporation 2004 - 2006
BluSun 2001 - 2004
webcasts.com 1997 - 2001
U S WEST January 1991 - January 1997
Skills
Product Management, Content Strategy, SEO, Business Process..., Marketing, Strategy, Email Marketing, Online Marketing, Advertising, Digital Strategy, Web Development, Marketing Strategy, Social Media, Social Media Marketing, CRM, Marketing Management, Microsoft Office, Marketing Communications, Web Project Management, Adobe Creative Suite, Analytics, New Business Development, Digital Media, Budgets, Event Management, Project Planning, Competitive Analysis, User Experience, Web Analytics, Creative Direction, Online Advertising, Sales Process, Competitive Intelligence, Budgeting, Software Project..., Branding & Identity, Agile Methodologies, JIRA, SEM, CSS, Business Development, Management, Digital Marketing, Leadership, Project Management, B2B, Lead Generation, E-commerce, Integrated Marketing, Direct Marketing
Education
NEC 1989 — 1991
Business Degree Advertising Design, Advertising, Marketing, Fine Art and Business
Mesa Community College 1987 — 1988
Criminal Law
Stratton 1974 — 1987
Cisco 2011 - Present
NYS Forum 2009 - 2012
The NYS Forum, Inc. 2009 - 2012
Xerox 2010 - 2011
HP Autonomy 2007 - 2010
SDI.systems (http://sdigroupusa.com/sdi-group-usa-acquires-technology-assets-of-al-systems-inc/) 2006 - 2007
SDI.systems (http://sdigroupusa.com/sdi-group-usa-acquires-technology-assets-of-al-systems-inc/) 2005 - 2006
iLinc Communications 2004 - 2005
Hewlett Packard 1999 - 2004
Inacom Information Systems 1997 - 1999
Skills
Solution Selling, Channel Partners, Enterprise Software, Selling, Cloud Computing, Account Management, Unified Communications, Professional Services, Salesforce.com, Leadership, Cisco Technologies, Direct Sales, Managed Services, Business Alliances, Six Sigma, Business Relationship..., Management, Sustainability, Business Development, Sales Operations, GTD, Social Media Marketing, Competitive Analysis, Sales Management, Cross-functional Team..., Networking, Sales, Behavioral Economics, Channel Management, Cisco, Consultative Selling, Enterprise Collaboration, Retail Systems, Smart Connected..., Smart Grid, Data Center, Strategic Partnerships, Project Management, Microsoft Certified..., Disaster Recovery, Retail, Go-to-market Strategy, SaaS, Certified Novell..., MCSE, OpenFlow, IoT, IoE, Software-defined..., Network function...
Education
State University of New York Empire State College 2012 — 2016
MBA, International Business
Rensselaer Polytechnic Institute 1987 — 1989
GMC, Aerospace Studies
Hudson Valley Community College 1984 — 1989
AAS, Civil Engineering
Linton High School 1980 — 1984
NYS Regents Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Ports America August 2011 - Present
Ports America July 2010 - August 2011
KTVK, Inc February 2009 - November 2010
iLinc Communications September 2007 - January 2009
HomeBase Youth Services August 2005 - September 2007
HomeBase Youth Services August 2005 - September 2007
Dallas Baptist University 2002 - 2005
Education
Dallas Baptist University 2002 — 2005
BA, Psychology; counseling
Paradise Valley Community College
Salesforce - Marketing Cloud January 2015 - Present
FireDrum Internet Marketing March 2013 - January 2015
iLinc Communications October 2012 - March 2013
Precision Media August 2011 - August 2012
Valassis March 2006 - August 2011
Virgo Publishing January 2005 - March 2006
Ports America January 2003 - January 2005
Skills
Marketing Strategy, B2B, Sales Process, Direct Sales, Sales, Strategic Planning, Business Development, Advertising, Direct Mail, Market Planning, Email Marketing, Leadership, Statistics, Marketing Research, Product Development, Market Research, E-Mail Marketing, Budgets, Financial Analysis, Public Speaking, Negotiation, Online Advertising, Management, Marketing, Customer Service, Salesforce.com, Salesforce.com..., Marketing Automation, New Business Development, Networking, CRM, CRM Integration, Lead Generation, Cold Calling, Cross Functional Team..., Sales Management, Outside Sales, Marketo, ExactTarget, HubSpot
Education
Arizona State University, W. P. Carey School of Business 2010 — 2012
MBA, Management - Marketing
Arizona State University 1998 — 2002
BS, Logistics, Materials, and Supply Chain Management
Bronx High School of Science 1994 — 1998
Regents Diploma, Mathematics and Statistics
PayPal May 2015 - Present
PayPal July 2013 - Present
PayPal October 2008 - July 2013
Phoenix Comicon July 2008 - April 2010
CheaperComics.com January 2008 - March 2010
iLinc Communications July 2007 - October 2008
KnowledgeNet / Thompson Learning / Thompson NETg / Skillsoft November 2004 - July 2007
DHL USA 2003 - 2004
KnowledgeNet May 2002 - April 2003
Honeywell February 2002 - May 2002
Skills
Cloud Computing, Network Security, Unix, Virtualization, Perl, High Availability, Web Applications, Disaster Recovery, Linux, Solaris, Apache, Programming, Shell Scripting, SDLC, VMware, Red Hat Linux, Information Technology, HTML, System Administration, Data Center, DNS, Troubleshooting, Performance Tuning, Scripting, Operating Systems, Architectures
Education
Northern Arizona University 1994 — 1999
Bachelor of Science (BS), Computer and Information Sciences, General
QA Southwest June 2011 - Present
Live Nation Entertainment March 2015 - Present
AAA-NCNU January 2014 - March 2015
Modis Consulting September 2013 - January 2014
Apollo Group October 2011 - September 2013
Insight January 2011 - October 2011
iLinc Communications April 2010 - December 2010
US Airways (Contract) November 2009 - April 2010
Syntellect May 2007 - November 2009
Apollo Group November 2005 - May 2006
Skills
Test Automation, Agile Methodologies, Test Planning, Quality Center, Scrum, Testing, SDLC, Regression Testing, Quality Assurance, QTP, User Acceptance Testing, Test Cases, Software Quality..., Manual Testing, JIRA, Integration, System Testing, Requirements Analysis, SQL, Software Development, Requirements Gathering, Waterfall, Databases, XML, SoapUI, VBScript, XP, Functional Testing, Microsoft SQL Server, LoadRunner, Selenium, Agile Testing, Performance Testing, Test Strategy, Process Improvement, Automation, Test Management, Integration Testing, Java, Black Box Testing, System Integration..., Scripting, Load Testing, Continuous Delivery, Continuous Integration, Continuous Flow, Selenium WebDriver, Cucumber, HP QTP, HP Quality Center
Education
Arizona State University - W. P. Carey School of Business 2003 — 2005
Business Admin, Business
Lumension Security (formerly PatchLink) February 2005 - Present
iLinc Communications August 2004 - February 2005
Cyclone Commerce, Inc. 1999 - 2004
Viasoft April 1994 - 2000
Walsh America 1992 - 1994
CyCare Systems June 1989 - April 1992
Ernst & Young 1985 - 1989
Skills
Finance, Mergers & Acquisitions, Acquisition Integration, Executive Management, Start-ups, SaaS, Enterprise Software, Due Diligence, Financial Reporting, Managerial Finance, Accounting, Strategy, Business Strategy, Business Planning, Business Development, Business Analysis, Process Improvement, Mergers, Strategic Partnerships, Budgets, Business Process..., Professional Services, Risk Management, Venture Capital, Strategic Planning
Education
Boston College 1981 — 1985
BS, Accounting, Computer Science
St. Bernard's
Unigo Group December 2013 - Present
Strategic Value Group, LLC July 2014 - Present
Intel Corporation May 2013 - December 2013
WebMD Health Services October 2011 - May 2013
Millibit Online LLC July 2009 - May 2013
LASR.net Leisure and Sport Review 1996 - January 2011
McMurry December 2007 - July 2009
iLinc Communications March 2005 - July 2007
Skills
Photoshop, Advanced CSS, SEO, Email Marketing, SEM, Online Marketing, Web Design, Online Advertising, UX Design, Product Modeling, CSS3, jQuery, Awesomeness, User Experience Design, HTML 5, Agile Environment, User Experience, User Interface, CSS, PPC, Wireframes, Analytics, Mobile Devices, Product Management, Strategy, Usability Testing, Creative Direction, Agile Methodologies, Web Marketing, Information Architecture, Web Analytics, User Interface Design, Content Strategy, Google Analytics, Social Media, Interactive Marketing, E-commerce, Digital Strategy, Usability, Conversion Optimization, Content Management, HTML5
Education
Wichita State University 2000 — 2003
MIS (Management of Information Systems), MIS, Business, Marketing
Kansas State University 1994 — 1998
Geography, Geography, History, Cultural Studies
Allbound, Inc. August 2014 - Present
Grand Canyon University January 2015 - Present
IDS Technology Marketing December 2013 - January 2015
IDS Technology Marketing August 2011 - December 2013
eEye Digital Security August 2010 - August 2011
Infused Systems December 2009 - December 2010
Holy Click! / Via-Maria / Turn Around Norman January 2002 - November 2009
iLinc Communications February 2007 - March 2009
Cyclone Commerce September 2002 - May 2005
New Times LLC 1997 - 2001
Skills
Marketing Strategy, Marketing Communications, Salesforce.com, Leadership, SaaS, Digital Marketing, Entrepreneurship, Product Management, Email Marketing, Integrated Marketing, Eloqua, Marketo, Software Development, WordPress, Lead Generation, User Experience, B2B Marketing, Demand Generation, Web Analytics, Microsoft CRM, Channel Partners
Education
Texas A&M University 1992 — 1994
BS
Texas A&M University
Wylde Law Group, PLLC June 2015 - Present
Traffic Log Pro, a Dominion Enterprises Company December 2013 - June 2015
G/O Digital August 2013 - December 2013
Desire2Learn January 2013 - May 2013
Unicon, Inc. January 2011 - January 2013
The rSmart Group August 2007 - January 2011
iLinc Communications May 2004 - July 2007
Skills
Enterprise Software, Cloud Computing, SaaS, CRM, Salesforce.com, Solution Selling, Strategic Partnerships, Integration, Project Management, Account Management, E-Learning, Sales, Music Theory, Music Education, Learning Management..., Professional Services, Software Development, Customer Satisfaction, Business Analysis, Software Implementation, Account Portfolio..., Program Management, Strategic Planning
Education
Arizona State University
Bachelor of Arts (B.A.), Music
OdysseyWare, Inc. May 2011 - Present
iLinc Communications January 2009 - November 2010
CDW September 2008 - January 2009
Infusionsoft August 2007 - July 2008
FedEx Services July 2003 - August 2007
Fortis Health (now Assurant Health) June 2002 - July 2003
Synergy Ventures December 2001 - June 2002
Skills
Software Implementation, Customer Relations, SaaS, Sales, Hardware, Transportation, Salesforce.com, Account Management, Solution Selling, Sales Process, Direct Sales, Lead Generation, Cold Calling, CRM, Customer Retention, New Business Development, Sales Operations, Sales Logix, Customer Service, Organization, Project Management, Strategy, Cloud Computing, Management, Marketing, Selling, Program Management, Marketing Strategy, Coaching, Process Improvement
Education
Arizona State University 1996 — 2000
Bachelors of Science, Business and Mass Communications
Arizona State University 1996 — 2000
Bachelor's degree, Business and Mass Communication
Citrix March 2014 - Present
Wells Fargo Home Mortgage March 2012 - March 2014
JPMorgan Chase April 2010 - April 2012
iLinc Communications October 2008 - April 2010
Merrill Lynch/FirstFranklin 2005 - 2008
First Franklin 2005 - 2008
Franklin First Financial 2005 - 2008
First Franklin Financial Corporation (Merrill Lynch) 2005 - 2008
First Franklin / Merrill Lynch 2004 - 2007
US Army January 1998 - March 2000
Skills
Salesforce.com, SaaS, Account Management, Solution Selling, Business Development, Cold Calling, Sales, Sales Management, Cloud Computing, Lead Generation, Direct Sales, Management, Sales Process, Sales Operations, Marketing, Marketing Strategy, Business Analysis, Team Building, Customer Retention, Leadership, Customer Service, Training, Data Center, CRM, B2B, Strategy, New Business Development, Consulting, Strategic Partnerships, Professional Services, Registered NMLS, Project Management, Enterprise Software, Strategic Planning, Sales Presentations, Networking, Social Media, Microsoft Office
Education
Scottsdale Community College 2001 — 2003
Arizona State University 2012 - Present
Awesome November 2006 - Present
Village Voice Media 2012 - September 2012
ICM Document Solutions 2011 - 2012
Cable Shopping Network November 2009 - January 2011
GoDaddy.com 2011 - 2011
iLinc Communications August 2009 - November 2009
CEA Global Education January 2009 - August 2009
Weil Lifestyle, LLC May 2006 - January 2009
Paddock Pools April 2004 - May 2006
Skills
Marketo, Eloqua, Salesforce.com, Online Marketing, Marketing Communications, Direct Marketing, Database Management, Educational Technology, International Marketing, International Education, SEO, SEM, Marketing Automation, Online Advertising, Database Admin, Lead Generation, Social Media, Digital Marketing, Google Analytics, Marketing, Marketing Strategy, PPC, Web Analytics, Social Networking, Advertising, Email Marketing, Social Media Marketing, E-commerce, Strategy
Education
Arizona State University West 2013 — 2015
Master of Arts (M.A.), Communication and Advocacy, Graduate
Northern Arizona University
B.S., Organizational Communication
Rio Salado College 2009 — 2010
Certificate, Web Development & Design
Phoenix College 2007 — 2010
A.S., Computer Science
TEKsystems September 2015 - Present
American Express March 2014 - August 2015
American Express October 2013 - August 2015
MondayCall Solutions April 2014 - October 2014
Limelight Networks September 2012 - September 2013
Business & Decision North America March 2012 - January 2013
American Express May 2011 - March 2012
iLinc Communications April 2010 - May 2011
IPRO Tech November 2009 - April 2010
Creative & Effective Content, Inc. May 2005 - January 2010
Skills
Project Management, Salesforce.com, SaaS, JavaScript, AngularJS, XML, Technical Writing, Quality Assurance, SDLC, Testing, CRM, Technical Support, Cloud Computing, Management, Agile Project Management, Test Automation, Scrum, MS Project, Windows 7, OS X, Java, Integration, iLinc, Selenium, Dreamweaver, Microsoft Office, Active Directory, Windows Server, Technical Documentation, Network Architecture, Agile & Waterfall..., Salesforce.com..., Microsoft Excel, Salesforce.com..., Confluence, iOS development, Regression Testing, Test Cases, Project Coordination, Salesforce.com..., Microsoft Office 2007, Agile Modeling, Salesforce Training, Salesforce.com System..., Velocity, Agile Methodologies, Leadership
Education
University of Oregon 1997 — 2001
Clinicians Report March 2015 - Present
MTech/uTouchPOS January 2013 - Present
FranklinCovey November 2008 - Present
uTouchPOS January 2014 - November 2014
Global Speed of Trust Practice November 2007 - July 2012
iLinc Communications July 2004 - November 2007
Skills
Management, Leadership Development, Organizational..., Public Speaking, Business Development, Coaching, Time Management, Training, Social Networking, Leadership, Social Media, Organizational..., Event Planning, Event Management, Customer Service, Account Management, Salesforce.com, Team Building
Education
Utah Valley University 2004 — 2005
Communications
Snow College 2001 — 2003
Associates of Science
Autotask January 2009 - Present
Autotask June 2005 - December 2008
iLinc Communications November 2002 - May 2005
Mentergy, Inc February 2001 - November 2002
LearnLinc Corporation July 1996 - February 2001
Softdesk, Inc October 1994 - August 1996
Image Systems Technology 1989 - 1994
Skills
SaaS, Cloud Computing, Enterprise Software, Software Development, Product Management, Agile Methodologies, Managed Services, Start-ups, Test Automation, Testing, Quality Assurance, Executive Management, Customer Service, Project Management, Product Design, Mergers & Acquisitions, Leadership
Education
Rensselaer Polytechnic Institute 1982 — 1987
BS, Electrical Engineering
Northern Highlands Regional HS 1978 — 1982
High School Diploma
Taoglas February 2015 - Present
Municipal Solutions llc January 2015 - Present
Feeney Wireless March 2013 - July 2014
Petra Solar 2011 - 2012
i-Linc Technologies March 2009 - September 2011
Mac-Gray 2009 - 2011
iLinc Communications 2007 - 2008
SkyPilot Networks 2006 - 2007
NeoReach Wireless, a wholly owned subsidiary of MobilePro Corp 2005 - 2006
airBand Communications 2001 - 2005
Skills
Business Development, Competitive Analysis, Direct Sales, Sales Management, Channel Sales, Selling Skills, Strategic Planning, Start-ups, Staff Development, Go-to-market Strategy, Strategic Partnerships, Solution Selling, Product Marketing, Salesforce.com, Channel, New Business Development, SaaS, Product Management, Sales Process, Account Management, Integrated Marketing, Wireless, Networking, Recruiting, Management, Strategy, Telecommunications, Selling, Lead Generation, Product Development, Mobile Devices, Leadership, B2B, CRM, Marketing, Sales, Marketing Strategy, VoIP, Program Management, Channel Partners, Training
Education
Columbia College (SC)
Irmo High School
VMware July 2014 - Present
BMC Software May 2013 - July 2014
VMware November 2011 - April 2013
Expertus March 2011 - October 2011
RWD Technologies September 2009 - February 2011
Decker Communications August 2008 - April 2009
EMC, Education Services July 2007 - August 2008
CA, Inc January 2001 - July 2007
iLinc Communications 1998 - 2001
Picturetalk 1997 - 1998
Skills
Solution Selling, Business Development, Enterprise Content..., Start-ups, SaaS, Cloud Computing, Enterprise Software, Strategy, Lead Generation, Salesforce.com, Sales Operations, Direct Sales, Leadership, CRM, Program Management, Management, Coaching, Training, Sales, Business Intelligence, Account Management, Process Improvement, Outsourcing, Sales Management, Business Process, Managed Services, New Business Development
Education
Fair Lawn High School
Syracuse University
Citrix June 2015 - Present
Monster.com October 2013 - May 2015
JPMorgan Chase October 2010 - September 2013
iLinc Communications May 2009 - October 2010
First Franklin 2005 - 2006
CityMutual Financial 2001 - 2002
LoanCity 1993 - 2000
America's Funding Source 1993 - 2000
Skills
Mortgage Lending, Mortgage Banking, Loans, Lead Generation, Sales, Competitive Analysis, Selling, Executive Management, Solution Selling, Credit, Account Management, Program Management, CRM, SaaS, Online Advertising, Customer Retention, Salesforce.com, Training, Project Management, Direct Sales, Management, Event Management, New Business Development, Cloud Computing, Web Analytics, Leadership, Customer Service, Sales Management, Enterprise Software, Business Development
Education
California State University-Chico 2000 — 2003
BS, Philosophy
The Antigua Group, Inc. June 2012 - Present
USAA March 2010 - June 2012
iLinc Communications January 2008 - January 2009
iLinc Communications January 2007 - January 2008
DHL June 2006 - January 2007
Synscapes of Arizona July 2003 - August 2005
Cyclone Commerce, Inc. 2000 - 2003
The Boulders, A Waldorf Astoria Resort 1993 - 2001
Skills
Troubleshooting, Customer Service, Account Management, Customer Relations, SaaS, Strategic Planning, Call Center, Solution Selling, Business Planning, Problem Solving, Microsoft Office, B2B, Insurance, Vendor Relations, Excel, Word, PowerPoint, Salesforce.com, Sales, Marketing Strategy, Training, Event Management, Microsoft Excel, Marketing, Team Building, Microsoft Word, New Business Development, Social Media Marketing, Event Planning, Budgets, Online Advertising, Call Centers, Management
Education
DeVry University Phoenix 2009 — 2010
Bachelor of Science, Technical Management - Summa Cum Laude
Deer Valley High School
Deer Valley High School
Flypaper Studio, Inc (Accquired by Trivantis 8/2011) February 2008 - April 2012
iLinc Communications March 2006 - January 2008
Iomega Corporation June 2003 - June 2005
Maxtor 2001 - 2002
iVAST Inc 2000 - 2001
Eloquent Inc. August 1999 - September 2000
Silicon Graphics April 1997 - July 1999
miro Computer Products 1993 - 1997
Skills
Business Development, Strategy, Business Planning, Mergers & Acquisitions, Product Management, Business Strategy, Strategic Partnerships, Product Marketing, Marketing Strategy, Start-ups, Strategic Planning, Marketing Communications, SaaS, Marketing, Entrepreneurship, Team Leadership, Digital Media, Sales, E-commerce, Salesforce.com, Lead Generation, CRM, Enterprise Software, Solution Selling, Management, Cloud Computing, Executive Management, Partner Management, Go-to-market Strategy, Mobile Devices, Channel Partners, Demand Generation, Business Alliances, Sales Process, Competitive Analysis, B2B, New Business Development
Education
University of California, Los Angeles 1986 — 1991
Bachelors
Chief Everything Officer, LLC May 2009 - Present
Dysart Unified School District January 2009 - Present
Powell Lane Enterprises February 2013 - September 2014
Vemma August 2009 - February 2013
iLinc Communications November 2008 - March 2009
More Food for Thought, Inc. April 2003 - November 2008
Cropper Hopper aka Leeco Industries, Inc. February 1999 - May 2000
Piece Keepers July 1997 - February 1999
Life Center Orthopedics & Hand Surgery January 1983 - March 1998
Skills
Social Media, SEO, SEM, Social Media Marketing, Google Analytics, PPC, Facebook, Advertising, Google Adwords, Affiliate Marketing, Keyword Research, WordPress, Organic Search, Newsletters, Web Marketing, User Experience, Dreamweaver, Leadership, Magazine Articles, Email Marketing, SMO, Marketing, Social Marketing, Business Process..., Keywording, Twitter, Instagram, Google+, Adobe Creative Suite, Online Marketing, Social Networking, Entrepreneurship, YouTube, Public Relations, Blogging
Education
Brigham Young University - Idaho 2012 — 2016
Bachelor of Science (BS) - Web Design & Development - Design Emphasis, Web Design & Development - Design Emphasis, Senior
Brigham Young University 1994 — 1994
Certificate - Family History & Genealogy
University of California, Los Angeles 1988 — 1989
Interior Design
Brooks College 1987 — 1988
1 Year Certificate - Interior Design
Skyline High School
High School Diploma
Nexus IS February 2014 - Present
GovDelivery November 2012 - December 2013
iLinc Communications April 2007 - October 2012
Aramark Harrison Lodging January 2006 - October 2006
ICE Enterprises, Inc. October 2004 - December 2005
Universal Studios Hollywood May 1994 - July 2004
PREFERRED HOTEL AND RESORTS WORLDWIDE (LA & NY Offices) January 1991 - May 1994
Skills
Salesforce.com, Hunter, SaaS, New Business Development, Direct Sales, Account Management, Business Development, enterprise sales, Cloud Computing, Consultative Selling..., Strategic Partnerships, Sales Management, Outside Sales, Account Expansion, Travel, Leisure Travel, Incentive Travel, State Government, Entertainment, E-Learning, Hospitality, Key Account Management, Non-profits, Tourism, VoIP, qualifying prospects, sales represntative, large account sales, Force.com, Strategic Prospecting, Key Account Acquisition..., Sales Cycle Management, Cold Calling, Market Penetration, creative troubleshooting, Multi-Project Management, Creative Troubleshooting, Creative Solutions, CRM, Project Management, Strategic Account Growth, New Account Growth, Troubleshooting, Sales, Nonprofits, Complex Sales, Marketing, Qualifying Prospects, Leadership, Solution Selling
Education
Southern Illinois University, Carbondale
B.S. Communications and Fine Arts, Radio and Television
Telesphere August 2011 - Present
iLinc Communications January 2006 - September 2011
Midway Chevrolet September 2002 - January 2006
Sidley Austin Brown & Wood July 2001 - June 2002
Arthur Andersen September 1996 - May 2001
Education
Texas Tech University 1991 — 1996
MS, Accounting
iLinc Communications June 2007 - October 2008
System Concepts, Inc. May 2005 - March 2007
Self-Employed August 2004 - May 2005
Entrada Software March 2002 - July 2004
Cyclone Commerce May 2001 - January 2002
PatchLink Corporation March 2000 - April 2001
Avnet 1996 - 2001
MicroAge November 1995 - August 1996
Texas Instruments July 1984 - June 1992
Skills
Budgets, Team Leadership, Marketing Strategy, Product Marketing, Start-ups, Business Development, Marketing Communications, New Business Development, Sales, Event Management, Marketing, E-commerce, Marketing Management, Strategy
Education
University of Notre Dame 1980 — 1984
BS
Geri Amani Racing April 2011 - Present
Redlign AutoSports October 2008 - Present
Amani Design Group May 1996 - Present
Emotive - Audi Sportscar Experience - Simraceway Performance Driving Center April 2011 - March 2015
The Racers Group (TRG) August 2012 - December 2012
Evolution MotorSports February 2009 - July 2011
Pearson Education December 2006 - March 2011
Freelance Creative Director / Webmaster at National Auto Sport Association - Texas Region March 2009 - July 2010
J. Walter Thompson Specialized 2005 - 2006
iLinc Communications July 2004 - July 2005
Skills
Online Marketing, Social Media Marketing, Creative Direction, Marketing Communications, User Experience, Marketing Strategy, Marketing, Advertising, Corporate Branding, Social Media, Web Design, E-commerce, Graphic Design, Brand Development, Facebook, New Business Development, Strategy, Photography, Leadership, Creative Strategy, New Media, Interaction Design, Event Management, Lead Generation, Social Networking, Press Releases, Business Development, Start-ups, Email Marketing, CRM, Online Advertising, Brand Management, Publishing, Trade Shows, Digital Marketing, Illustration, Multimedia, Digital Strategy, SEO, Graphics, Packaging, Integrated Marketing, Digital Media, Magazines, Mobile Applications, Driver Instruction, Adobe Creative Suite, Competitive Analysis, Copywriting, Precision Driving
Education
University for the Creative Arts 2005 — 2006
Masters of Arts in Graphic Communication
Arizona State University 2003 — 2004
Sonoma State University 2002 — 2003
BA Communications
Marcus Roy Hoffman 2003 - Present
Marcus Roy Hoffman Client Angela Frost October 2010 - May 2011
Marcus Roy Hoffman Client Tiger Oak Media October 2010 - October 2010
Marcus Roy Hoffman Client Foot Petals July 2010 - August 2010
Marcus Roy Hoffman Client AZ Teen Magazine August 2008 - April 2010
Marcus Roy Hoffman Client Why Shy Fashion January 2010 - January 2010
iLinc Communications July 2007 - January 2008
KnowledgeNet 1998 - 1999
Skills
Beauty Industry, Fashion, Creative Direction, Graphic Design, Photography, Portrait Photography, Film, Video, Magazines, Digital Photography, Editorial Photography, Fashion Photography, Commercial Photography, Image Manipulation, Lifestyle
Education
Brooks Institute of Photography 2001 — 2005
Bachelor of Arts
Autotask March 2006 - Present
iLinc Communications August 2000 - March 2006
Mentergy, Inc. August 2000 - March 2006
LearnLinc 2000 - 2006
iLinc Communications - Troy, New York 2000 - 2006
Skills
JavaScript, SaaS, CSS, SQL, AJAX, HTML, XML, Web Development, VB.NET, ASP.NET, Web Services, Software Development, Microsoft SQL Server, C#, .NET, Agile Methodologies, WCF, T-SQL, Web Applications
Education
Heidelberg College 1996 — 2000
Bachelor of Science (BS), Computer Science
BroadSoft October 2011 - Present
iLinc Communications November 2002 - September 2011
Mentergy 2000 - November 2002
LearnLinc Corporation 1999 - 2000
ILINC September 1997 - 1999
Stochos July 1990 - September 1997
Skills
C++, Win32 API, Qt, Software Development, Software Engineering, Agile Methodologies, Object Oriented Design, OOP, Software Design, SOAP, XML, Test Automation, Web Services, Testing, Cloud Computing, Visual Studio
Education
Rensselaer Polytechnic Institute 1986 — 1990
Bachelor of Science (BS), Computer Science
New Relic, Inc. February 2014 - Present
Citrix Systems - SaaS Division October 2010 - December 2013
iLinc Communications March 2007 - October 2010
MGA Technologies August 2004 - March 2007
Skills
Salesforce.com, Account Management, Software Industry, Direct Sales, Selling, Recruiting, Contract Negotiation, Sales Operations, New Business Development, Sales Presentations, CRM, Sales, Business Development, Professional Services
Education
New Mexico Highlands University 1997 — 2000
BA Marketing, Business Administration/Marketing
Citrix July 2015 - Present
Citrix January 2012 - Present
JP Morgan Chase April 2010 - January 2012
iLinc Communications May 2008 - April 2010
First Franklin June 2004 - May 2008
Expanded Mortgage Credit October 2002 - May 2004
The Lending Company June 2002 - October 2002
The Phoencian Resort June 1997 - September 2001
Arizona Office Equipment June 2000 - June 2001
Skills
Sales Management, Salesforce.com, Lead Generation, SaaS, Solution Selling, Sales, Strategy, Cold Calling, Sales Process, Selling, Management, Training, Account Management, Customer Service, CRM, Leadership, Strategic Partnerships, Competitive Analysis, Customer Retention, Online Marketing, Networking
Education
Northern Arizona University 1994 — 1999
Bachlors, Hotel/Restaurant Management
HireVue 2011 - Present
Verizon Wireless November 2008 - October 2011
Tuacahn May 2008 - October 2008
iLinc Communications January 2004 - July 2008
Vector Marketing May 2003 - October 2003
ModusLink April 2002 - October 2002
Skills
Customer Service, Customer Relations, Event Management, Troubleshooting, Salesforce.com, Microsoft Office, PowerPoint, Problem Solving, Account Management, Writing, Excel, Word, Photoshop, Graphic Design, Outlook, SaaS, Telecommunications, HTML, Call Center, Microsoft Excel, Microsoft Word, Call Centers, Team Leadership, Leadership, Management, Training
Education
Brigham Young University 2002 — 2005
Music, Dance, Theatre, Computer Science
360 Cloud Solutions December 2009 - Present
iLinc Communications 2001 - 2009
Learning-Edge, Inc. 1994 - 2001
Arizona State University, Dept. of Educational Media & Computers 1992 - 1993
Education
Arizona State University 1992 — 1993
Graduate study in Educational Media & Computers
Arizona State University West
B.A.E., Secondary Education, Mathematics
Citi December 2008 - Present
Century Mediation Associates, Inc. February 2012 - December 2013
Citigroup April 2005 - April 2010
iLinc Communications April 2004 - March 2005
MCI Telecommunications - Conferencing Division March 1998 - April 2004
National Park Service June 1987 - June 1993
Datapoint 1982 - 1987
Skills
Customer Relations, Customer Service, Cross-functional Team..., Quality Assurance, Vendor Relations, Telecommunications, Solution Selling, Management, CRM, New Business Development, Strategy, Marketing, Project Management, Product Management, Strategic Partnerships, Salesforce.com, Program Management, Process Improvement, Leadership, Sales, Strategic Planning, Training, Sales Operations, Business Process, Risk Management, Customer Satisfaction, Call Centers, Executive Management, Product Development, Vendor Management
Education
State University of New York at Stony Brook 2011 — 2011
Continuing Education
Queensborough
AAS
Infusionsoft 2014 - Present
Wells Fargo February 2013 - December 2013
Logica February 2010 - June 2012
iLinc Communications 2008 - 2009
SunTrust Bank 2007 - 2008
First Franklin Financial/Merrill Lynch 2002 - 2007
Alliance Funding/ Superior Bank 2001 - 2002
NextLinx 2000 - 2001
FedEx Services 1988 - 2000
Skills
Sales Management, Cross-functional Team..., Risk Management, Leadership Development, Six Sigma, Staff Development, Tactical Planning, Regulatory Affairs, Strategic Planning, Negotiation, New Business Development, Account Management, Team Building, Salesforce.com, Sales Process, Leadership, Management, Business Development, Solution Selling, Process Improvement, CRM, Strategy, Sales Operations, B2B, Training, Sales, Selling, Business Planning, Recruiting, Customer Retention, Coaching, Program Management, Performance Management, Logistics, Project Management, Analytics, Mentoring, Trusted Business Partner
Education
Arizona State University 1988 — 1990
BS, Political Science
University of Illinois at Urbana-Champaign 1985 — 1987
BroadSoft October 2011 - Present
iLinc Communications May 2010 - September 2011
iLinc Communications May 2010 - September 2011
IBM Global Services/Honeywell International/Sanofi-Aventis/Intuit Inc November 1997 - May 2010
IBM 1997 - 2009
Honeywell Aerospace 1997 - 2002
Skills
Technical Support, Management, Customer Service, Customer Experience, Customer Support, Troubleshooting, Windows, Mac OS X, Computer Hardware, Software Installation, XP, Active Directory, OS X, Windows 7, Visio, IT Service Management, SaaS, Lotus Notes, Salesforce.com, SQL, Software Documentation, Windows Server, Leadership, Cloud Computing, Integration, Call Centers, Network Administration, Quality Assurance, Hardware, VMware, Training, TCP/IP, Information Technology, DHCP, Operating Systems, Unix, System Deployment
Education
University of Phoenix 1999 — 2001
Bachelor of Science, Information Technology
University of Phoenix, Southern Arizona Campus 1999 — 2001
BS, Information Technology
University of Phoenix, Southern Arizona Campus
BS, Information Technology
Apprenda Inc. October 2010 - Present
iLinc Communications June 2006 - March 2009
CommerceHub April 2004 - April 2005
PricewaterhouseCoopers February 2001 - March 2004
PowerAdz May 2000 - February 2001
CommSoft October 1998 - May 2000
LabVantage Solutions February 1991 - September 1998
Education
Clarkson University 1983 — 1987
Bachelor of Science, Computer Science
ellegro learning solutions February 2012 - Present
Stormwind Studios March 2010 - Present
The GMarie Group July 2008 - Present
Flypaper August 2011 - December 2011
Interactive Alchemy April 2003 - July 2008
iLinc Communications 2001 - April 2003
Learning-Edge, LLC August 1998 - 2001
Bank of America September 1996 - August 1999
Meldisco - a Division of Melville Inc. October 1990 - November 1995
Fabricland Wholesalers June 1987 - September 1990
Skills
Lectora, ForceTen (EEDO), Flash, Photoshop, Flypaper, Dreamweaver, Snap!, Articulate, Authorware, Illustrator, Captivate, Director, Premier, PageMaker, Sound forge, Word, Excel, PowerPoint, Windows Movie Maker, HTML, JavaScript, XML, Visual Basic, C++
Education
University of Advancing Technology 1995 — 1998
BA, Multimedia, Digital Animation Production
iLinc Communications January 2012 - Present
UTC Retail March 2009 - October 2011
Skills
Marketing Automation, Cloud Computing, XML, JavaScript, Eloqua, Agile Methodologies, Demand Generation, AJAX, SQL, Perl, PHP, HTML, jQuery, CSS, Software Development
Education
Arizona State University 1978 — 1982