Qwest Company
Industry: Telecommunications company
DescriptionQwest Communications International, Inc. was a large United States telecommunications carrier. Qwest provided local service in 14 western and midwestern U.S. states: Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, and Wyoming. Headquarters: Denver, Colorado, United States Founder: Philip Anschutz Founded: 1996 Number of employees: 30,000 (2010) Subsidiaries: Qwest Corporation, Qwest Communications Co LLC, Parent organization: CenturyLink
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Qwest Employees
Chenega Corporation July 2015 - Present
WellBiz Brands, Inc. October 2014 - July 2015
Western Union July 2012 - October 2014
CenturyLink July 2007 - July 2012
Qwest 2005 - 2006
Qwest July 2004 - July 2005
Skills
Articulate Storyline, Captivate, Dreamweaver, Training, E-Learning, Employee Training, Call Centers, Learning Management..., Instructional Design, Project Management, Training Delivery, SnagIt, Web Design, ADDIE, Technical Training, Multimedia, Telecommunications, Call Center, Needs Analysis, Instructor-led Training, Blended Learning, Technical Writing, Vendor Management, Hands-on Training, Adobe Creative Suite, Graphic Design, Flash, Logo Design, Template Creation
Education
Full Sail University 2012 — 2015
Bachelor's degree, Web Design and Development
CenturyLink Business 2007 - 2014
Qwest 1998 - 2007
U S WEST 1996 - 1998
Skills
Salesforce Training, Training, Call Centers, Leadership, Consulting, Customer Service, Instructor-led Training, VoIP, Software Documentation, E-Learning, Curriculum Development, Performance Improvement, Customer Satisfaction, Customer Experience, Process Improvement, Security, Coaching, Conflict Resolution, Telecommunications
Education
Idaho State University
Music
Eastern Idaho Technical College August 2014 - Present
Idaho Department of Labor March 2007 - August 2014
Teleperformance September 2006 - January 2007
Overstock.com 2005 - 2006
SRSi 2005 - 2005
Executive Training Resources 2004 - 2005
Boulder Engineering 2003 - 2004
Qwest March 2001 - March 2002
Skills
Human Resources, Organizational..., Performance Management, Training, Coaching, Leadership Development, Employee Training, Conflict Resolution, Workshop Facilitation, Team Building, Payroll, Public Speaking, Instructional Design, Customer Service, Staff Development, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Access Database, HTML, Outlook, Accounts Payable, Accounts Receivable, Career Counseling, Career Development, Time Management, Policy, Program Management, Networking
Education
Idaho State University 2015 — 2018
Master's Degree, Educational/Instructional Technology
American Military University
Bachelor of Arts (B.A.), History
Idaho State University 2003 — 2005
Human resource training and development
Idaho State University 1994 — 1995
Political Science - International Relations
CenturyLink January 2011 - Present
Qwest August 2007 - January 2011
Qwest June 2005 - August 2007
Skills
Quality Assurance, Troubleshooting, Testing, SDLC, Visio, Integration, XML, Requirements Analysis, User Acceptance Testing, Quality Center, Software Project..., Web Services, Call Centers, Test Automation, HP Quality Center
Education
Herzing University-Minneapolis 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Graphic Design
Saint Paul College-A Community and Technical College 2009 — 2010
Associate of Arts (A.A.), General Studies
Guerbet April 2015 - Present
Guerbet January 2014 - Present
Guerbet April 2013 - December 2013
Dell April 2011 - April 2013
Bayer HealthCare December 2004 - April 2011
Touchstone Medical Imaging, LLC 2004 - 2004
HealthSouth 2002 - 2004
Qwest June 2000 - 2002
Allegis Group 1999 - 2000
Skills
Strategy, Strategic Planning, Program Management, Change Management, Contract Negotiation, Start-ups, Forecasting, Salesforce.com, Team Management, Cross-functional Team..., Sales Operations, Account Management, Sales, Sales Process, Business Process..., Cold Calling, Product Management, Process Improvement, Vendor Management, Sales Management, Team Leadership, Project Management, Business Intelligence, Marketing, Mergers & Acquisitions, CRM, Training, Product Launch, Business Development, Selling, Leadership, Solution Selling, Management, Product Development, Competitive Analysis, Key Account Management, Direct Sales, Product Marketing, Team Building
Education
Gonzaga University 2007 — 2009
MA, Organizational Leadership
Texas Christian University - M.J. Neeley School of Business 1997 — 1999
BBA, Marketing
CenturyLink Cloud April 2015 - Present
K&L Gates March 2013 - April 2015
K&L Gates July 2012 - March 2013
Microsoft July 2011 - July 2012
Microsoft September 2008 - June 2011
Microsoft August 2005 - August 2008
Qwest February 2003 - August 2005
Qwest October 2001 - February 2003
Skills
Visual C#, SQL Server, SQL database design, JavaScript, HTML, CSS, Silverlight, WPF, IT Operations, Operations Management, Systems Engineering, Microsoft SQL Server, SSRS, Lync, Software Development, Cloud Computing, VoIP, Lync Server 2010, SQL, T-SQL, C#, Microsoft Technologies, Powershell, Databases, Office 365, SharePoint, Analysis Services, Enterprise Software, Software Project..., System Deployment, Distributed Systems, Business Intelligence, ASP.NET, Integration, Active Directory, Data Center, Windows Server, Windows Azure, IIS, Visual Studio, Troubleshooting, .NET
Education
University of Washington 2003 — 2004
Green River Community College 1996 — 1998
AA, General Studies
CenturyLink January 2014 - Present
St Paul Public Schools November 2012 - June 2013
Best Buy Corp June 2009 - May 2011
Qwest January 2004 - January 2008
Qwest July 2001 - March 2004
Hayne, Miller Financial January 1990 - January 1991
Skills
Consumer Electronics, Management, Sales Management, Account Management, New Business Development, Key Account Management, Negotiation, Forecasting, Product Development, Training, Sales, Customer Satisfaction, Leadership, Selling, Customer Service, Solution Selling, Salesforce.com, Direct Sales, CRM
Education
Hamline University 1998 — 2001
Bachelor of Science, Biology
Hamline University 1997 — 2001
Bachelor of Science (BS), Biology/Biological Sciences, General
iWireless August 2014 - Present
Central Iowa Shelter & Services August 2014 - January 2015
Des Moines Public Schools September 2013 - August 2014
Mecca Services February 2012 - October 2012
Cell Again June 2011 - November 2011
Nationwide InsuranceDes Moines March 2011 - June 2011
SumTotal Systems June 2010 - February 2011
Qwest December 2005 - October 2009
YMCA of Greater Des Moines July 2002 - December 2006
Skills
Team Leadership, TCP/IP, Troubleshooting, Conflict Resolution, Mental Health Counseling, Data Entry, VPN, Sales, Microsoft Office, Computer Hardware
Education
Grand View College 2004 — 2008
Ba, Psychlogy
Vatterott College 2002 — 2004
AA, Computer Programming
North high school
High school Diploma
World Vision July 2012 - Present
Society of Counsel Representing Accused Persons June 2011 - September 2011
Robert Half International 2011 - 2011
Qwest December 1999 - April 2009
Skills
Customer Service, Data Entry, Event Planning, Legal Documents, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Pleadings, Public Speaking, Research, Leadership, Program Management, Nonprofits, Community Outreach, Fundraising, PowerPoint
Education
Highline Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Paralegal
The Ohio State University October 2012 - Present
JPMorgan Chase October 2010 - October 2012
McGraw-Hill Education December 2008 - October 2010
JPMorgan Chase October 2004 - September 2008
Qwest October 1997 - October 2005
Skills
Disaster Recovery, EMC Avamar, EMC Networker, Netbackup, EMC Isilon, Solaris, Storage, Data Center, Red Hat Linux, Unix, Networking, Hardware, Databases, Infrastructure, Backup Solutions, TSM, EMC Storage, Replication, HP, Puredisk, Storage Area Networks, Data Domain, HP-UX, Tape Management, VTL, ACSLS, Tape Libraries, Linux, VMware, CDL, OS X, Mac OS X
Education
Glenville State College 1993 — 1996
Business Administration and Computer Science
Hewlett-Packard August 2014 - Present
Hewlett-Packard August 2012 - Present
WAV, Inc. November 2011 - August 2012
Veracity Payment Solutions July 2010 - October 2011
XO Communications May 2009 - January 2010
Cogent Communications June 2008 - March 2009
Level 3 Communications August 2007 - May 2008
Qwest May 2005 - August 2007
Norvergence (Company went bankrupt) January 2003 - May 2005
Sentinel Technologies February 1998 - December 2002
Skills
New Business Development, Forecasting, Sales Process, Solution Selling, Networking, Wireless, Pre-sales, Cloud Computing, Salesforce.com, Account Management, SaaS, Enterprise Software, Direct Sales, Sales, Telecommunications, Technical Recruiting, Project Management, Team Leadership, Contract Negotiation, Selling, Training, Marketing, HP, CRM, Strategic Partnerships, Management, VoIP, Data Center, E-commerce, Key Account Management, Program Management, Unified Communications, B2B, Team Building, Integration, Managed Services, Cold Calling, Business Development, Strategic Planning, Channel Partners, Professional Services, Strategy, Product Management, Sales Presentations, Disaster Recovery, IP, Cisco Technologies, Lead Generation, Sales Operations, Vendor Management
Education
St. Edward's University 1994 — 1996
Bachelors of Art, Business Communications
Holy Cross College 1991 — 1993
Associates, Business/Commerce, General
WageWorks, Inc. March 2015 - Present
Freedom Financial September 2013 - January 2015
Moore Medical March 2008 - July 2013
Qwest April 2004 - February 2008
Qwest Corporation February 2002 - April 2004
US West/Qwest Corp June 1998 - February 2004
Skills
Capital Equipment, Salesforce.com, Sales Operations, Account Management, Sales, Medical Devices, Cold Calling, Sales Management, Direct Sales, Lead Generation, Product Launch, Sales Process, Selling, Disposables, Customer Service, Healthcare, Management, Pricing, Team Building
Education
Glendale Community College 2015 — 2018
Mathematics, 4.0
Henry Ford Community College 1989 — 1990
Liberal Arts
Maricopa Community Colleges
OCM/Lee Hecht Harrison 2014 - Present
Solera Networks, A Blue Coat Company 2012 - 2014
Investools from TD Ameritrade 2006 - 2012
Qwest 2001 - 2006
Skills
Direct Sales, Salesforce.com, Lead Generation, SaaS, Sales Process, Solution Selling, Enterprise Software, Sales, Strategic Partnerships, Selling, Cloud Computing, Sales Operations, Sales Presentations, CRM, Cold Calling, Team Building, Account Management, Business Development
Education
Grand Canyon University 2009 — 2012
Master of Business Administration (M.B.A.), Finance Emphasis
University of Utah 1998 — 2000
Bachelor of Science (BS), Mass Communication - Public Relations
Wite Rayvn Metaphysical Church 2012 - Present
Enlightened Development Publications May 2009 - Present
Self Employed 1989 - Present
Earth-based Spirituality 1990 - Present
Kestrealities & KIVA 1992 - Present
Fairy Godmother Designs 1985 - Present
Sterling House & Jazmo's 2006 - 2009
Qwest 2005 - 2006
Kestryl & Company 1992 - 1993
Skills
Non-profits, Teaching, Psychotherapy, Public Speaking, Preaching, Microsoft Office, Music, Research, Pastoral Care, Leadership Development, Books, Healing, Reiki, Therapeutic Massage, Publishing, Theology, Life Coaching, Published Author, Lifestyle Coaching, Nonprofits, Meditation, Singer-songwriter
Education
Rassmussen College Online 2012 — 2012
Business Administration and Management, General
Rock Bridge High School 1982 — 1983
Diploma, Honors in Music and Theatre
Howard Community College
Pre-requisites, Nursing
Pomeroy February 2014 - Present
CenturyLink August 2008 - July 2010
Qwest July 1999 - April 2008
AAA Ohio Auto Club June 1997 - June 1999
United Airlines May 1990 - May 1997
Skills
Troubleshooting, T1, Windows, Process Improvement, Project Management, Coaching, Cloud Computing, VMware, Virtualization, Hardware, Computer Network..., Frame Relay, MPLS, VoIP, Talent Management, Call Center, Team Leadership, Program Management, WAN, Network Design, Telecommunications, Microsoft Excel, Switches, Cisco Technologies, IP, Budgets, VPN, Social Media, LAN-WAN, Broadband, TCP/IP, Ethernet, Routers, Wireless, Routing, Network Engineering, Managed Services, Telephony, Team Building, Customer Service, ATM networks, Wireless Networking, Co-location, Networking, Network Administration, Microsoft Office, DHCP, Account Management, Technical Support, Integration
Education
Northern Virginia Community College 1990 — 1994
Associate of Arts and Sciences (A.A.S.), Aviation/Airway Management and Operations
George Mason University 1989 — 1990
Old Dominion University 1988 — 1989
Bingham Memorial Hospital May 2015 - Present
Portneuf Bookkeeping May 2012 - June 2015
Health West, Inc. September 2013 - January 2015
Engleson, Capell, & Engleson, CPAs January 2012 - April 2012
Idaho State University July 2009 - January 2010
Wells Fargo Bank January 2007 - October 2008
Qwest December 2005 - January 2007
Skills
Accounting, Customer Service, Computer Proficiency, QuickBooks, Tax Returns, Accounts Payable, Bookkeeping, Microsoft Excel, Tax, Financial Statements, General Ledger, Payroll, Tax Preparation, Account Reconciliation, Journal Entries, Bank Reconciliation
Education
Idaho State University 2008 — 2012
Bachelors of Business Administration, Accounting
Idaho State University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
JamGood Productions September 2004 - Present
United States Post Office February 2010 - October 2013
Qwest September 2009 - February 2010
FedEx September 2008 - August 2009
IKON Document Services October 2008 - March 2009
PRC, LLC August 2007 - August 2008
Granite City Food & Brewery July 2006 - June 2007
Johnson Elementary School 1995 - 2007
Combined Insurance May 2006 - June 2006
Kinko's January 2001 - July 2001
Skills
I can compose and..., I am a salesman, I love to entertain..., I cook, I have written music..., I am great with working..., I learn from my..., Music, Television, Film, Training, Composition, Management, Musical Theatre, Music Theory, Social Networking, Singing, Music Production
Education
Full Sail University 2013 — 2015
Bachelor's Degree, Music Production Bachelor's of Science, Junior
The University of Iowa 2002 — 2003
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Kirkwood Community College 1997 — 2002
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Idaho Central Credit Union February 2011 - Present
Qwest December 2005 - July 2010
Qwest November 2004 - December 2005
Qwest June 2003 - November 2004
NTCH Wireless April 2001 - March 2003
US West Communications January 1998 - January 2000
Sears Roebuck & Company January 1995 - January 1998
Skills
Employee Relations, Coaching, Customer Service, Team Building, Performance Management, Call Center, Strategic Planning, Leadership Development, Training, Recruiting, Sales Management, Telecommunications, Leadership, Training Delivery, Human Resources, Call Centers, Project Management, Customer Satisfaction, Sales Operations, Team Management, Strategy, Sales, Process Improvement, Analysis, Negotiation, Start-ups, Marketing, Strategic HR, HR Project Management
Education
Idaho State University 2000 — 2004
Master of Business Administration (MBA); Adjunct Faculty Instructor of CIS, Marketing, Spanish, Computer Networks and Internets, Database Management
Pocatello High School
Integra Business October 2012 - Present
BP Photography 2006 - Present
CenturyLink/Qwest Communications January 2007 - March 2012
Worldpay 2012 - 2012
Qwest December 2003 - December 2007
Pawnshop-Payday advance 10 employees July 1999 - September 2001
Discount Car Stereo 1995 - 1996
Skills
Conceptual Sales, Direct Sales, Miller Heiman, Telecom Infrastructure, Network Design, MPLS, ISDN, CPE, Adtran, Telecommunications..., Visio, Strategic Appointments, ShoreTel, Juniper, Cold Calling Experience, Time Management, Solution Selling, Appointment, Sales Artists, SIP Trunking, VPN Solutions, Cloud Firewall, Managed Services, Firewalls, Palo Alto Networks, Mitel 5000, NEC, CLEC, LEC, CRM, Xarios, Lightroom, Nikon, Salesforce.com, VoIP, Selling, Sales Process, Sales Operations, Call Centers, Telecommunications, Account Management, Management, Networking, Unified Communications, Customer Retention
Education
Northwest University 1996 — 1999
Bachelor of Arts (B.A.), Church Ministries
Green River Community College 1993 — 1996
Associate's degree, General Studies
CreativeLive
Kentridge
Packaging Corporation of America August 2014 - Present
Center Partners February 2012 - March 2014
Center Partners November 2010 - February 2012
Center Partners September 2009 - August 2010
Center Partners November 2008 - September 2009
Qwest August 2002 - August 2003
Skills
Microsoft Word, Microsoft Excel, Windows 7, Windows 8, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Outlook, Microsoft Powerpoint, Photography, Digital Photography, Off-road, Leadership, Team Leadership, Cross-functional Team..., Sales, Sales Management, Adobe Creative Suite, Adobe Lightroom, RightNow, Oracle RightNow, Troubleshooting, Coaching Staff, Technical Support, Performance Management, Lightroom, Outlook, PowerPoint
Education
Idaho State University 2013 — 2018
Clinical Psychology, Neuropsychology, 3.85
Northwest Nazarene University 2001 — 2002
Mass Communication/Media Studies
Valley Office Systems February 2014 - Present
Boise Office Equipment April 2013 - February 2014
Valley Office Systems February 2012 - March 2013
Five 9's Communications August 2010 - February 2012
Qwest March 2004 - June 2010
Skills
Sales, Customer Service, Outside Sales, Creative Consultation, Xerox Printers, Long-term Customer..., Microsoft Office, Ten Key, Keyboard Skills, Marketing, Cold Calling Experience, Ricoh, Canon, Kyocera, Networking, Sales Process, Major Accounts
Education
Idaho State University 1999 — 2003
Mozy January 2012 - Present
Microsoft August 2006 - January 2012
Microsoft March 2004 - August 2006
Microsoft December 2001 - March 2004
Relera 2000 - 2001
Verado (FirstWorld Communications) 1999 - 2001
Qwest 1999 - 2001
Qwest April 1997 - March 1999
Qwest June 1995 - April 1997
Skills
Finance, Financial Modeling, Forecasting, Business Intelligence, Enterprise Software, SaaS, Cross-functional Team..., Strategy, Business Analysis, Analytics, Strategic Partnerships, Financial Analysis, Go-to-market Strategy, Product Management, Competitive Analysis, Business Strategy, Cloud Computing, Process Improvement, Managerial Finance, Budgets, Analysis
Education
Gonzaga University
BS, Electrical Engineering
University of Denver - Daniels College of Business
Masters of Science, Business and Finance
Comcast March 2011 - Present
Alternative Telecom January 2009 - March 2011
Personal January 2001 - June 2009
Qwest 2001 - 2009
Skills
MPLS, Enterprise Software, Ethernet, Management, Telecommunications, Co-location, Unified Communications, Direct Sales, Managed Services, Sales Management, Solution Selling, Leadership, SIP Trunking, VoIP, Optical Fiber, Salesforce.com, Cloud Computing, Metro Ethernet, WAN, SaaS, Fiber, Funding Specialist, Business Owner
Education
Howard University 1985 — 1989
BS, Computer Science
JPMorgan Chase May 2004 - Present
Qwest 1998 - 2004
CBC Companies 1997 - 1998
Merck 1996 - 1997
Aldiscon 1995 - 1996
Ameritech 1993 - 1995
Skills
Disaster Recovery, ITIL, Business Continuity, High Availability, Vendor Management, Storage, Unix, SAN, IT Management, Management, Leadership, IT Operations, Strategy, IT Strategy, Change Management, Data Center, Servers, Information Security, Solution Architecture, Enterprise Architecture, Service Delivery, NAS, Operations Management, Infrastructure, Security, Solaris, Virtualization, Business Analysis, IT Service Management, Integration, Project Portfolio..., Crisis Management, Unix Operating Systems, Java, HTML, IT Audit, Financial Risk, Storage Area Networks, Budgets, Linux, Incident Management, Cloud Computing, Business Process..., Governance, Sarbanes-Oxley Act, PMO, Solution Design, Risk, Compliance, Budgeting
Education
Harvard University 2003 — 2004
Computer Science
The Ohio State University 1987 — 1993
BSc, Environmental Science
CenturyLink June 2006 - Present
Qwest April 1999 - June 2006
Texaco Trading and Transporation June 1996 - April 1999
Skills
Coaching, Management, Strategic Planning, Scheduling, Telecommunications, Team Building
Education
Regis University 1993 — 1995
Masters of Science, Management
Regis University 1990 — 1993
Bachelor of Science, Management
Front Range Community College 1984 — 1986
Associates of Applied Science, Management
NADS Sales RepresentativeNadsJuly 2012 - July 2013
Business Careers April 2012 - August 2012
tw telecom, inc. December 2011 - May 2012
Dex One 2010 - 2011
Qwest January 2001 - January 2010
Qwest January 1999 - January 2001
Skills
Business Sales, Inside Sales Team..., Account Management, Customer Retention, Customer Service, Customer Acquisition, New Business Development, Call Center, Order Management
Education
Green River Community College
Associate, Communications
University Of Washington Communications
Political Science
DEFENDER, ADT's Premier Provider February 2015 - Present
Sears Holdings Corporation January 2012 - February 2015
32Gratitude, Inc. 2009 - January 2012
BzzAgent 2008 - 2009
6 Degrees, LLC 2002 - 2009
Q Interactive 2007 - 2008
Comcast 2001 - 2002
Level 3 1999 - 2001
Qwest 1997 - 1999
Consultant 1995 - 1997
Education
Harvard Business School
Metropolitan State University of Denver
Bachelor of Science
Nan R. McDaniel July 2009 - Present
Jefferson County Elections July 2010 - November 2013
Jackson Hewitt Tax Service, Inc. December 2012 - April 2013
Jackson Hewitt December 2011 - April 2012
PA Duys CPA Incorporated March 2011 - November 2011
The Conflict Center June 2010 - July 2010
R. H. Donnelley October 2006 - January 2008
Qwest April 2001 - December 2005
Self-Employed May 1999 - April 2001
Pacific Bell/SBC Operations, Inc./at&t May 1996 - May 1999
Skills
Business Planning, Research, Conflict Resolution, Product Development, Public Relations, Team Building, Public Speaking, Strategic Planning, Coaching, Leadership, Management, Training, Access, Call Centers, Cross-functional Team..., Customer Retention, Customer Service, Interviews, Leadership Development, Marketing, New Business Development, Process Improvement, Product Management, Program Management, Project Management, Sales, Team Leadership, Strategy, Business Analysis, Business Development..., Operations Management, Transformative Mediation
Education
Jackson Hewitt Tax School 2011 — 2011
Tax Preparation
The Elledge Group, Inc. 2009 — 2009
Mediation
Golden Gate University
Certificate (18 units), Telecommunications Management
Mills College
B.A., Biology
American Electric Power July 2002 - Present
Qwest May 2000 - August 2001
Duke Energy Corporation June 1985 - March 2000
Skills
Visio, Microsoft Word, SharePoint, Microsoft Excel, PowerPoint, Human Error, Communication, Regulatory Requirements, Safety, Proofreading, Procedure Creation, Training Manuals, Document Drafting, Technical Drawing
Education
Gaston College 1983 — 1985
Associate Bachelor, Electrical and Electronics Engineering
NSA Juice Plus January 2007 - Present
NSA / Juice Plus+ January 2005 - Present
Mary Kay Cosmetics 1992 - Present
Qwest April 1997 - May 2004
Mountain Bell/US West June 1981 - April 1997
Skills
Makeovers, Fragrance, Skin Care, Bridal Showers, Makeup Artistry, Cosmetics, Gifts, Beauty Industry, Acne, Microdermabrasion, Home Based Business, Glamour, Skin Care Products, Cosmetology, Spa, Personal Shopping
Education
Arvada High School 1978 — 1981
Front Range Community College
Newgistics February 2014 - Present
ASML March 2005 - February 2014
Bush Brothers & Company May 2004 - August 2004
Qwest June 2001 - July 2003
Skills
Supply Chain Management, Supply Chain, Supply Chain..., Logistics, Operations Management, Process Improvement, Logistics Management, Continuous Improvement, Cross-functional Team..., Transportation, Business Process..., Forecasting, Reverse Logistics, Process Engineering, Warehousing, Supply Management, 3PL, Inventory Management, Inventory Optimization, International Logistics, SAP R/3, Microsoft Excel, Internal Audit
Education
University of Tennessee-Knoxville - College of Business Administration 2003 — 2004
MBA, Logistics and Transportation; Marketing
University of Tennessee-Knoxville 1997 — 2001
BS, Logistics and Transportation
Recieving Hands on Skills at Oracle May 2012 - Present
Kiewit Building Group and other General Contractors May 2001 - April 2012
Art Guild, Inc. 2012 - 2012
Siemens Business Services September 1998 - April 2001
Qwest 1998 - 2001
Applied Computer Technology December 1994 - August 1998
IBM 1993 - 1993
Skills
Troubleshooting, DNS, TCP/IP, Servers, DHCP, Windows 7, Disaster Recovery
Education
ITT Technical Institute-Aurora 1987 — 1992
Bachelor of Applied Science (B.A.Sc.)
Sunken Branch Photography June 2009 - Present
Level 3 Communications 1999 - Present
Qwest 1998 - 1999
American Electric Power Service Corp. June 1980 - October 1994
American Electric Power 1980 - 1994
Skills
Telecommunications, Ethernet, Provisioning, TDM
Education
Gannon University 1975 — 1980
Blackstone Technology Group January 2013 - Present
Blackstone Technology Group August 2011 - Present
OpSource November 2009 - August 2011
OpSource, Inc February 2007 - January 2010
TelstraClear Ltd 2005 - 2006
Qwest Communications 2000 - 2006
Qwest 2000 - 2006
PEC Solutions 1998 - 2001
Skills
SOA, Agile, SaaS, Data Center, Integration, Program Management, Enterprise Architecture, Software Development, Cloud Computing, IT Strategy, Requirements Analysis, ITIL, IT Service Management, Business Analysis, Scrum, Process Improvement, Project Planning, Service Delivery, Business Process, Agile Methodologies, Operations Management, SDLC, Leadership, CRM, Solution Architecture, PMP, Software Project..., Vendor Management, Project Management, Management, Telecommunications, Agile Project Management, Architecture, Business Intelligence, Databases, Enterprise Software, IT Management, Pre-sales, Project Portfolio..., Security, Software Documentation, System Architecture, Virtualization, Unix, SharePoint, Disaster Recovery, Professional Services, Consulting
Education
George Mason University 1994 — 1998
Management of Information Systems/Decision Sciences, Information Technology
Archbishop Wood 1989 — 1993
Telesoft Corp. April 2011 - Present
Deltacom 2009 - April 2011
ProfitLine, Inc. March 2006 - November 2008
Qwest February 2004 - December 2005
Global Data Resources January 2002 - January 2004
Sprint 1999 - 2001
AT&T 1996 - 1999
Skills
Telecom Expense..., Mobile Device Management, Telecommunications, Mobile, Solution Selling, Consultative Selling, SaaS, Wireless, Sales Process, New Business Development, Managed Services, Sales Operations, Project Management, CRM, Salesforce.com, Direct Sales, Cross-functional Team..., Cloud Computing, MPLS, Professional Services, Unified Communications, Business Intelligence, Channel Partners, Business Development, Mobile Devices, Business Planning, Cisco Technologies, Strategic Partnerships, Selling, Enterprise Software, Management, VoIP, WAN, Sales, Customer Satisfaction, Product Management, Networking, Call Centers, Account Management, Co-location, Leadership, Sales Management, Business Strategy, Outsourcing, Vendor Management, Lead Generation, SIP Trunking, Training, Cold Calling, Hosted Services
Education
University of San Diego 2007 — 2007
Six Sigma Black-Belt, Process Improvement
Villanova University 2004 — 2004
Certificate, Essentials of Project Management
Georgia State University 1993 — 1995
Bachelor of Business Administration, Marketing
Killian High
Consulting 2011 - Present
Polycom March 2009 - October 2010
Polycom 2008 - 2009
MDS January 2005 - January 2008
Qwest January 2004 - January 2005
Avaya January 2002 - January 2004
Avaya January 2004 - 2004
Avaya January 2000 - January 2002
Bell Labs Lucent Technologies 1997 - 2000
Bell Labs Lucent Technologies 1997 - 1998
Skills
Telecommunications, Managed Services, Unified Communications, VoIP, Solution Selling, Strategy, Sales Operations, Cross-functional Team..., Wireless, SaaS, International Sales, Product Management, Go-to-market Strategy, Sales Management, Business Development, Business Strategy, Program Management, Management, Cloud Computing, Professional Services, Sales, Forecasting, Strategic Partnerships, Marketing, Enterprise Software, Channel Partners, Pre-sales, Salesforce.com, Product Marketing, Mobile Devices
Education
Harvard University 1995 — 1997
The Citadel 1991 — 1995
Hilton Head Prep
Berkshire Hathaway Homeservices, Arizona Properties 2003 - Present
Qwest 1998 - 2002
Teleport Communications Group 1995 - 1997
SBC / Pacific Bell 1992 - 1995
SBC/Pacific Bell 1983 - 1995
Pacific Bell 1983 - 1995
Skills
Radio Production, Oil Painting, Pianist, Radio Producing, Buyers, Product Marketing, Short Sales, Investors, First Time Home Buyers, Foreclosures, Frame Relay, Real Estate, SFR, Seller Representation, ATM networks, REO, Buyer Representation, Listings, Relocation, Referrals, Single Family Homes, Condos, Rentals, National Association of..., Sellers, Relocation Buyers
Education
Golden Gate University 1985 — 1987
MBA, Business Management
Penn State University
B.S., Education
O'Reilly Auto Parts April 2015 - Present
Dark Corner General Store August 2014 - April 2015
Murphy USA March 2013 - August 2014
Pocatello Regional Transit October 2008 - December 2012
Qwest October 2003 - August 2006
Rent-A-Center August 2001 - September 2003
Phillips 66 April 1999 - July 2001
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Minitab, PowerPoint, Management, Customer Service, Credit Management, First Aid, Adult CPR, Class B CDL with..., Passenger Transportation, Sales and Service, Billing, Special Event..., Teamwork, Event Management, Leadership, Inventory Control, Marketing, Sales, Public Speaking, Event Planning, Team Building, Research, Time Management
Education
Southeastern Oklahoma State University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, senior
University of North Texas 2013 — 2014
BA, Business Undetermined
Idaho State University 2009 — 2012
Bachelor's degree, Business Management, and Marketing
Second Harvest Foodbank of Southern Wisconsin June 2006 - Present
Qwest January 2000 - October 2004
Skills
Volunteer Management, Raiser's Edge, Microsoft NAV, Inventory Control, Microsoft Office, Problem Solving, Process Improvement
Education
Haslam College of Business at the University of Tennessee 1995 — 1999
CenturyLink July 2013 - Present
Sirius Computer Solutions May 2012 - July 2013
Qwest 1999 - April 2011
PCS/Dillon Technology Group 1998 - 1999
MCI 1991 - 1998
Skills
Overlay, MPLS, WAN, Consultive Selling, Solution Selling, Metropolitan Ethernet, Sales Management, Sales Skills Training, SIP Trunking, Hosting Solutions, Call Center, VoIP, Hosted Call Center, Traffic Engineering, Voice Networks, Long Distance, Disaster Recovery, Telecommunications, Hosted Services, Sales Engineering, IP, Managed Services, Managed Hosting, Cisco UCS, Unified Communications, Cisco VoIP, Cloud Computing, Telephony, Networking, Security, Co-location, SaaS, Routing, Selling, SIP, Sales
Education
Cisco CCNA 2010 — 2010
CCNA, networking
Saint Mary's University of Minnesota 1997 — 1999
Masters of Science, Telecommunications
University of Minnesota-Twin Cities 1983 — 1987
BA, Psychology
Hamline University 1981 — 1983
The Arsenal Studios September 2010 - Present
Malenke Barnhart 2001 - 2011
Qwest 2002 - October 2010
Barnhart/CMI 1996 - 2001
Coca-Cola 1992 - 1996
The Hibbert Group 1987 - 1992
Skills
Online Advertising, Digital Marketing, Digital Strategy, Integrated Marketing, Online Marketing, Brand Development, Interactive Advertising, Marketing Strategy, Interactive Marketing, Social Media, Social Media Marketing, Advertising, Art Direction, Creative Direction, Email Marketing, Strategy, Start-ups, Marketing, SEO, Content Strategy, Content Management, User Experience, Copywriting, Marketing Communications, Analytics, Mobile Marketing, Digital Media, E-commerce, Web Analytics, Direct Marketing, Web Design, Web Marketing, Information Architecture, Creative Strategy, Direct Mail, Strategic Partnerships, Mobile Applications, Web Project Management, Web Development, Content Development, Website Development, SEM, Mobile Devices, Lead Generation, Google Adwords, User Interface Design, Google Analytics, Corporate Branding, B2B Marketing, WordPress
Education
Georgia State University - J. Mack Robinson College of Business 1990 — 1993
University of Colorado Denver 1986 — 1990
Goddard Junior High
Windstream Communications November 2012 - Present
MEA COMPANIES January 2005 - Present
Cisco Systems September 2001 - June 2002
Qwest November 1999 - September 2000
TEKsystems March 1999 - October 1999
MCI Corporation August 1988 - December 1998
Bechtel Power Corporation June 1980 - June 1987
Skills
Networking, Management, Music Production, Telecommunications, Telephony, Cisco Technologies, Software Documentation, Engineering Design, Music Industry, Interpersonal..., Leadership, Project Management, Microsoft Office, Strategic Planning, Customer Service
Education
Golden Gate University 1987 — 1999
Telecommunications Management
Blue Cross Blue Shield of Montana June 2010 - Present
Blue Cross Blue Shield of Montana November 2004 - June 2010
Qwest June 2003 - November 2004
Education
Idaho State University 1999 — 2003
The Church of Jesus Christ of Latter-day Saints January 2012 - Present
D & M Consulting January 2004 - May 2012
Qwest September 1999 - December 2003
D & M Wedding Photography January 1986 - September 1999
Bell Atlantic January 1968 - September 1999
Skills
Professional..., Skilled Woodworker, Computer Professional, Boy Scouter / Woodbadge, Skilled Musician, Employment Specialist, Leadership, Microsoft Office, Conflict Resolution, Team Building, Training, Customer Service, Team Leadership, PowerPoint, Program Management, Teaching, Editing, Sales, Social Media, Strategic Planning, Public Speaking, Budgets, Analysis, Contract Negotiation, Technical Writing, Marketing, Project Management, Process Improvement, Leadership Development, Operations Management, Change Management, Healthcare, Sales Management, Product Development, Organizational...
Education
George Mason University 1966 — 1968
Liberal Arts
Massanutten Military Academy 1961 — 1966
Kahn Lucas April 2015 - Present
R/GA November 2012 - 2014
GroundLink 2011 - 2012
LivingSocial 2010 - 2011
1800flowers.com 2007 - 2010
Redcats USA June 2005 - November 2007
Qwest December 2002 - June 2005
Qwest January 2002 - December 2002
Icon CMT February 1997 - January 2002
ICON CMT May 1996 - February 1997
Skills
E-commerce, Product Management, User Experience, Information Architecture, Multi-channel Marketing, Web Analytics, Mobile Devices, Online Marketing, Strategy, Strategic Partnerships, Management, Lead Generation, Brand Development, Digital Marketing, Digital Media, Program Management, Project Management, Digital Strategy, Advertising, Marketing Strategy, Cross-functional Team..., Interactive Marketing, Marketing, User Interface Design, Content Management, Social Media, Marketing Management, Creative Direction, Analytics, CRM, Leadership, Online Advertising, Enterprise Software, Email Marketing, Integrated Marketing, Consulting, Start-ups, Social Media Marketing, New Business Development, Mobile Marketing, Web Development, SEO, SEM, Business Development
Education
University of Virginia 1994 — 1996
MA, English
Hendrix College 1987 — 1991
BA, English
Beautiful Angle Consulting May 2009 - Present
Beautiful Angle and Shay's Raven Consulting February 2009 - Present
Nordstrom January 2013 - Present
Lancome September 2011 - December 2011
Expedia, Inc October 2005 - December 2008
Expedia, Inc. April 2004 - October 2005
Qwest December 1999 - May 2002
AirTouch Wireless (Verizon) August 1997 - November 1999
Skills
Account Management, Sales Operations, Coaching, Microsoft Excel, Training, Management, Customer Service, Sales, Marketing, Interviews, Customer Experience, Microsoft Office, Sales Management, Entrepreneurship, Recruiting, Program Management
Education
Green River Community College
2004, Criminal Justice/Forensic Science
CenturyLink December 2011 - Present
Qwest Communications / Centurylink April 2008 - November 2011
Qwest April 2005 - March 2008
Skills
VoIP, Vendor Management, Training, Telephony, Call Center, Call Centers, Change Management, Cross-functional Team..., Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Management, Performance Management, Process Improvement, SIP Trunking, Sales, Sales Management, Sales Operations, Strategic Planning, Team Building, Team Leadership, Telecommunications, Telemarketing
Education
Idaho State University 1997 — 2001
RF Telecom / Business Communications
CenturyLink February 2013 - Present
CenturyLink December 2009 - February 2013
Qwest Communications March 2005 - December 2009
Qwest Communications 2004 - 2009
Qwest 2003 - 2009
Skills
Call Center, Telecommunications, Business Analysis, Analysis, Network Operations, Troubleshooting, Strategic Planning, Quality Assurance, Process Improvement, Problem Solving, Coaching, Microsoft Office, Negotiation, Supervisory Skills, TCP/IP, Customer Relations, Data Analysis, Billing, Excel, Metrics, Customer Service, Documentation, Performance Management, Contract Negotiations, Program Management, Access, Change Management, Mentoring, Call Centers, Telephony, Software Documentation, Cross-functional Team..., Contract Negotiation
Education
Idaho State University 1993 — 1994
Biology
Skillsoft September 2015 - Present
Dish Network February 2012 - September 2015
GPS Intelligence March 2010 - August 2011
Grand Canyon University June 2008 - March 2010
Mitel June 2006 - February 2008
Qwest January 2004 - January 2005
Qwest May 2002 - January 2004
Qwest March 2000 - May 2002
Bowne 1999 - 1999
Bowne 1999 - 1999
Skills
Account Management, Business Development, Cold Calling, Competitive Analysis, Cross-functional Team..., Customer Service, Direct Sales, Key Account Management, Leadership, Marketing, Marketing Strategy, Mergers & Acquisitions, Negotiation, New Business Development, Pricing, Product Marketing, Retail, Sales, Sales Management, Sales Operations, Sales Presentations, Sales Process, Salesforce.com, Selling, Solution Selling, Strategic Planning, Team Building, Team Leadership, Trade Shows, B2B, Contract Negotiation, Customer Retention, Forecasting
Education
University of Phoenix 1997 — 2001
MBA, Business Management, 3.40
Grand Canyon University 1993 — 1995
Bachelor of Science (BS), Justice Studies
Saguar, HS
Black & Veatch June 2014 - Present
Black & Veatch March 2012 - May 2014
CenturyLink Inc. formerly Qwest Communications June 2008 - March 2012
Qwest December 2006 - June 2008
Qwest December 2006 - June 2008
Qwest June 2004 - December 2006
Qwest June 2004 - December 2006
Qwest May 1999 - June 2004
Qwest Communications formerly US West Communications May 1999 - June 2004
US West Communications May 1997 - May 1999
Skills
Network Design, Program Management, Process Improvement, Cross-functional Team..., Telecommunications, Vendor Management, Budget Management, Interpersonal Skill, Contract Negotiation, Contract Management, Wireless, Leadership, New Business Development, Project Planning, Management, Strategy, Project Management, Budgets, Business Development, Analysis, PMP, CRM
Education
University of Denver - Daniels College of Business 1998 — 2000
MBA
Idaho State University 1989 — 1995
BS, Electrical Engineering
Gleason Consulting to Cultural Organizations 2013 - 2015
Arts Consulting Group 2013 - October 2014
Milwaukee Symphony Orchestra 2010 - 2012
The Phoenix Symphony 2002 - 2010
QWEST June 1992 - 2002
GTE 1984 - October 1991
Education
Kellogg Graduate School of Management
MBA from Executive Masters Program
Boston University School of Music
Harvard University
Verizon Enterprise Solutions January 2015 - Present
Expedia, Inc. May 2014 - January 2015
Cbeyond September 2009 - May 2014
Qwest Communications January 2007 - September 2009
Qwest September 1999 - September 2009
Qwest December 2005 - January 2007
Qwest June 2003 - December 2005
CenturyLink September 1999 - June 2003
Skills
MPLS, Cloud Server, (IaaS, Saas, Paas..., Cloud PBX, Metro Optical Ethernet, Internet VPNs, Routers, Switches, Firewalls, Integrated Access, Metro-Optical Ethernet, Cisco and IP Networking, Wireless Networking..., VOIP DNS TCP/IP Fiber..., Siebel,, Oracle CRM, Outlook, SharePoint, Visio, Forecaster, Oracle programs-CRM, Lean Manufacturing, Executive Management, Performance Management, Financial Reporting, Organizational..., Cross-functional Team..., Sales Operations, Profit Center Management, Technical Writing, Sales Management, Salesforce.com, VoIP, Professional Services, Managed Services, Management Consulting, Practice Management, Offshore Outsourcing, Management, Call Centers, Six Sigma, Enterprise Software, Start-ups, Process Improvement, Cloud Computing, Telecommunications
Education
Grand Canyon University 1997 — 1999
Business Administration, Management and Operations
Phase One Consulting Group December 2014 - Present
Deloitte Consulting LLP October 2012 - December 2014
GrabMedia June 2012 - September 2012
Qwest May 2010 - August 2010
Skills
SDLC, Integration, Business Analysis, Software Documentation, Requirements Analysis, Testing, Management, Requirements Gathering, Healthcare Information..., Information Management, Information Technology, Business Intelligence, Visio, IT Strategy, Software Development, Appian, HP Project Mangement..., Rational Requirements..., JIRA, Microsoft Excel, Business Development, Digital Media, Project Management, Business Process, SharePoint, Analysis, Leadership, Program Management, Strategic Planning, Marketing Strategy, Quality Assurance, Team Leadership, Consulting, Enterprise Architecture, Strategy, Data Analysis, Microsoft Office, Business Process...
Education
Georgetown University
Master's Degree, Technology Management: Information Security & Assurance
Virginia Polytechnic Institute and State University 2009 — 2012
Bachelor's degree, Business Information Technology; Concentration: Operations and Supply Chain Management
US GAO 2002 - Present
Qwest 1999 - 2002
Skills
IT Strategy, Analysis, Program Management, SDLC, Business Process..., IT Management, Change Management, Public Policy, CISSP, Data Analysis, Federal Government, Research, Policy Analysis, Process Improvement, Government, Strategy, Enterprise Architecture, Information Technology, Business Analysis, IT Audit, Policy, Business Intelligence, Integration
Education
Universtiy of Denver 1984 — 1988
BS, Finance
Harvard Kennedy School of Government
Senior Executive Service Program
Oracle May 2015 - Present
Pivotal Software, Inc. December 2014 - May 2015
Red Hat February 2014 - November 2014
Red Hat June 2008 - January 2014
HP March 2007 - June 2008
Hewlett-Packard April 2001 - March 2007
Qwest September 2000 - March 2001
Enterpulse September 1999 - August 2000
IBM March 1997 - August 1999
Skills
Enterprise Software, Virtualization, Cloud Computing, SaaS, Open Source, Linux, Pre-sales, Enterprise Architecture, Go-to-market Strategy, Business Development, Business Alliances, PaaS, Strategic Partnerships, Security, Partner Management, Strategy, SOA, Integration, Professional Services, Solution Selling, Software Engineering, Storage, HP, Consulting, Data Center, Sales Enablement, IT Strategy, Product Management, Program Management, Architecture, IT Management, Enterprise IT..., IT Infrastructure..., Professional Services..., Professional Services...
Education
Mercer University 2015 — 2016
Master of Science (M.Sc.), Business Analytics
Georgia State University - J. Mack Robinson College of Business 2009 — 2012
Executive Doctorate in Business (DBA), Business
Georgia Institute of Technology 2005 — 2007
Master of Business Administration (M.B.A.)
Georgia Institute of Technology 1988 — 1994
BS, Computer Science
SB Architects May 2015 - Present
University of Miami Real Estate Development & Urbanism August 2012 - May 2015
Microsoft April 2013 - December 2013
AARP August 2011 - August 2012
J.P. Morgan June 2011 - August 2011
Qwest May 2010 - August 2010
Unilever January 2010 - June 2010
QWEST COMMUNICATIONS CORP 2008 - 2008
QWEST COMMUNICATIONS CORP 2008 - 2008
QWEST COMMUNICATIONS CORP 2008 - 2008
Skills
Access, Leadership, Project Management, MS Project, Purchasing, Information Architecture, Analysis, Logistics, Event Planning, Public Speaking, PowerPoint, Microsoft Office, EDI, Customer Service, Supply Chain Management, Microsoft Project, Microsoft Excel, Procurement, Nonprofits, Data Analysis, Research, SharePoint, AutoCAD, ArchiCAD, Revit, Rhino 3D, Adobe Creative Suite, Photoshop, InDesign
Education
University of Miami 2012 — 2015
Master of Architecture (M.Arch.), Architecture
Howard University 2007 — 2012
B.A, Supply Chain Management
AHG Home Warranty September 2014 - Present
WestSide Take Charge Future Farmers December 2011 - Present
NRG Energy October 2013 - August 2014
Giant Paint & Construction December 2011 - September 2013
Cox Enterprises March 2006 - December 2011
Home Warranty of America August 2001 - March 2006
Qwest October 1994 - August 2001
Cable & Wireless Communications April 1995 - October 1998
Skills
Account Management, Marketing Strategy, SEO, Cold Calling, Sales, Social Media, Sales Management, Team Building, Public Relations, SEM, Marketing, RFP, Lead Generation, Selling, B2B, Email Marketing, Online Advertising, Social Media Marketing, New Business Development, Salesforce.com, Digital Marketing, Advertising, Start-ups, Sales Operations, Public Speaking, Business Development, CRM, Leadership, Trade Shows, Solution Selling, Sales Process, Negotiation, Direct Sales, Sales Presentations, Strategy, Networking, Online Marketing, Event Management, Customer Acquisition, Advertising Sales, Direct Marketing, Customer Retention, Strategic Partnerships, Marketing Management, Mobile Marketing, Telecommunications, Media Planning, Digital Media, Product Marketing, PPC
Education
Glendale Community College 1985 — 1987
Business, Management, Marketing, and Related Support Services
Yavapai College 1984 — 1985
Business Administration and Management, General
Cisco Solutions
Small to Medium New Sales, Networking and IP Based Solutions, A
Equal Access International February 2006 - Present
Convergens SF LLC August 2014 - Present
Tobin Law Group January 2006 - March 2015
Morrison & Foerster LLP October 1988 - December 2005
Qwest 1991 - 1993
ALC Communications 1983 - 1988
Southern Pacific Communications Company 1974 - 1983
Skills
Strategy, Intellectual Property, Public Policy, Arbitration, Privacy Law, Legal Research, Program Management, Corporate Law, Policy Analysis, Strategic Partnerships, Organizational..., Start-ups, Negotiation, Contract Negotiation, E-commerce, Mergers, Commercial Litigation, Legal Writing, Licensing, Corporate Governance, Business Development, Government, Policy
Education
Georgetown University Law Center 1971 — 1974
Juris Doctor, Law
University of California, Riverside 1968 — 1970
B.A. with honors 1970, Psychology
Verizon Business March 2002 - Present
Qwest January 2000 - March 2002
Skills
Managed Services, MPLS, Solution Selling, Unified Communications, Cloud Computing, Data Center, Telecommunications, VoIP, SaaS, Professional Services, Co-location, Direct Sales, Enterprise Software, Virtualization
Education
Hofstra University 1995 — 1999
Bachelor of Science (BS), Finance
Cricket Wireless August 2015 - Present
Cable ONE Business December 2014 - July 2015
United States Postal Service November 2014 - December 2014
n/a - currently unemployed October 2014 - November 2014
Allstate September 2012 - September 2014
Allstate September 2011 - September 2012
CenturyLink January 2008 - September 2011
Qwest Communications 2005 - 2008
Qwest January 2004 - January 2005
Qwest January 2001 - January 2004
Skills
Customer Service, Coaching, Billing, Call Center, Customer Satisfaction, Sales Management, Customer Relations, Team Building, Telecommunications, Budgeting, Problem Solving, Leadership Development, Competitive Analysis, Team Leadership, Employee Relations, Talent Acquisition, Performance Management, Direct Sales, Customer Experience, Call Centers, Vendor Management, CRM, Training, Analysis, Employee Engagement, Customer Retention, Sales, Management, Negotiation, Time Management, Sales Process, Sales Operations, Process Improvement, Cross-functional Team..., Salesforce.com, Solution Selling, Cold Calling, Account Management, Business Development, Strategy, Recruiting, Selling, B2B, Hiring, Wireless, Leadership, Invoicing, Budgets
Education
Idaho State University 1992 — 1994
Level 3 Communications May 2015 - Present
Terumo BCT November 2010 - Present
Qwest Communications March 2008 - October 2011
Qwest January 2008 - November 2010
Qwest March 2009 - July 2010
Qwest March 2008 - March 2009
Thomson Reuters August 2006 - February 2008
Halliburton/KBR March 2005 - October 2005
Donor Alliance January 2001 - January 2005
ProSavvy January 2000 - January 2001
Skills
Press Releases, Media Relations, Strategic Communications, Strategic Planning, Corporate Communications, Crisis Communications, Cross-functional Team..., Marketing Communications, Public Relations, Leadership, Facebook, Integrated Marketing, Management, Marketing, Strategy, Social Media, Advertising, Program Management, Public Speaking, Fundraising, Event Planning, Social Media Marketing, Thought Leadership
Education
Georgetown University 1994 — 1997
MA, Liberal Arts
Georgetown University 1993 — 1997
M.A, Public Relations Society of America
Metropolitan State College of Denver 1989 — 1993
Master of Arts (M.A.), Liberal Arts and Sciences/Liberal Studies
Metropolitan State University of Denver 1989 — 1993
BA, Political Science, Philosophy
Willis of Arizona March 2013 - Present
AIG September 2008 - January 2013
AIG February 2007 - September 2008
Qwest August 2003 - January 2007
Qwest January 2000 - August 2003
Qwest January 1998 - January 2000
Skills
Training, Procedure Creation, Procedure Review, Procedure Development, Employee Training, Development Coaching, Reports, Report Building, Superior written &..., Inventory Forecasting, Assigning, Special Assignments, Time Management, Timely Decision Making, Policy Review, Quality Auditing, Quality Reporting, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Project Management, Analytical Reasoning, Problem Solving, Multi-tasked, Outlook, Performance Reviews, Workers Compensation, Property & Casualty..., Brokers, Insurance, Health Insurance, Employee Benefits, Leadership, Life Insurance, Disability Insurance
Education
Glendale Community College 1997 — 1998
General Studies
Apollo High School 1993 — 1997
High School Diploma, General Studies
Level 3 Communications August 2015 - Present
Level 3 Communications November 2014 - August 2015
tw telecom November 2013 - November 2014
Western Union July 2011 - November 2013
Qwest Communications February 2007 - July 2011
Qwest October 2004 - February 2007
Skills
Access, Business Analysis, Forecasting, Microsoft Excel, Process Improvement, Analysis, Call Centers, Strategic Planning, Financial Analysis, Vendor Management, Microsoft Office, Crystal Reports, Omniture, SQL, Excel, Emptoris Spend Analytics, Noetix, Salesforce.com, Tableau, Toad
Education
Hastings College 2000 — 2004
BA, Double Major; Political Science and History
Health care services group inc. November 2011 - Present
Health Care Services Group Inc November 2011 - Present
Jack in the Box March 2006 - May 2009
Qwest June 2006 - March 2009
QWEST COMMUNICATIONS CORP March 2003 - June 2005
Skills
Account Management, Customer Service, Sales, New Business Development, Marketing, Social Media, Sales Management, Microsoft Office, Marketing Strategy, Strategic Planning, Microsoft Excel, Healthcare, Public Speaking, Online Advertising, Event Planning
Education
South University 2012 — 2013
Associate of Science (A.S.), Allied Health and Medical Assisting Services
Idaho State University 2002 — 2003
Idaho State University
G.E.D
South University
IDS, Inc. October 2014 - Present
DocuTech April 2013 - October 2014
DocuTech May 2006 - April 2013
Qwest May 2004 - May 2006
Basic American Foods June 1998 - May 2004
Skills
Process Improvement, Strategic Planning, Business Strategy, Management, Integration, Change Management, Operations Management, Quality Assurance, Team Leadership, Business Analysis, Leadership, Program Management, CRM, Account Management, Business Development, Microsoft Office, Customer Satisfaction, Management Consulting, Start-ups, Sales, Software Development, Project Management, Negotiation, SaaS, Vendor Management, Salesforce.com
Education
Blackfoot High School
Idaho State University
Business, Computer Information Systems
Space Age Electronics INC. September 2012 - Present
TC Life Safety, Inc. October 2001 - November 2012
Qwest 2000 - May 2001
Husson University 1999 - 1999
Husson University 1997 - 1999
Skills
IT Operations, E-commerce, IT Management, Macola Progression, Manufacturing Operations, Project Management, Web Design, SQL, Linux, Windows Server, Fire Safety, Fire Alarm, CCTV, Fire Protection, Intrusion Detection, Access Control, Biometrics, Testing, Microsoft Office, Networking, HTML, OS X, Life Safety, Low Voltage, Security+, Social Media Marketing, Security, Fire Management, Surveillance, Customer Service, Photoshop, Accounting, QuickBooks, Mac OS X, Manufacturing, Parallels, Online Advertising, CSS3, Mac OS, Unix, Windows, Windows 7, Windows 8, Unix Shell Scripting, JavaScript, Apache 2, SMB, stone edge order manager, Oracle Forms, Oracle Report Builder
Education
Husson College 1998 — 1999
Master's of Science, Business, 3.87
Husson College 1993 — 1998
Bachelor of Science, Accounting
Sleep Wellness Center August 2008 - Present
Trade Star LLC June 2015 - August 2015
Adler Hot Oil Service January 2015 - May 2015
My Comfort My Way October 2007 - August 2008
Sprint August 2006 - September 2007
Qwest September 2002 - July 2006
Phil Meador Auto Sales May 1998 - August 2002
United States Marine Corps September 1993 - January 1997
Skills
Customer Service, Team Building, Retail, Inventory Management, Sales, Merchandising, Sales Management, Microsoft Office, Leadership, Training, Management, Operations Management, Project Management, Account Management, Direct Sales, Customer Satisfaction, Team Leadership, Sales Operations, Loss Prevention, Microsoft Excel, Microsoft Word, Sales Process, Employee Training, Strategic Communications, Inventory Control, Physical Security, Sales Presentations, Pharmaceutical Sales, Logistics, Customer Retention, Customs Regulations, Weapons Training, Weapons Handling, Weapons, Truck Driving, Mechanics, Team Management, Strategic Planning, Marketing Strategy, New Business Development, Marketing, Negotiation, Advertising, Social Media, Social Media Marketing, Strategy, Business Development, Budgets, Business Strategy, Contract Negotiation
Education
Idaho State University 1992 — 1993
Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Gartner August 2012 - Present
New Haven Register February 2012 - August 2012
Cox Media February 2011 - January 2012
Waste Management November 2004 - February 2011
LA Fitness October 2003 - November 2004
Qwest August 2002 - October 2003
Comcast Cable June 2001 - July 2002
Skills
Account Management, Oracle CRM, Research, Cold Calling, New Business Development, B2B, Sales, Salesforce.com, Lead Generation, Sales Management, Sales Process, Sales Presentations, Online Advertising, Marketing Strategy, SEM, Direct Sales, Advertising, Marketing, Business Development, Advertising Sales, Sales Operations, Customer Retention, Business Intelligence, Customer Satisfaction, Selling, Competitive Analysis, Strategic Partnerships
Education
Gateway Community College
Computer Science
Paradise Valley Community College
Business, Management, Marketing, and Related Support Services
General Dynamics Information Technology June 2012 - Present
Vangent, Inc., a General Dynamics Information Technology Company May 2008 - June 2012
Vangent, Inc. August 2002 - May 2008
Qwest March 2000 - July 2002
Skills
Employee Relations, Human Resources, Talent Management, Performance Management, Talent Acquisition, Personnel Management, Recruiting, Succession Planning, Workforce Planning, Deferred Compensation, Training, Leadership
Education
George Mason University 1993 — 1997
Bachelor of Arts, Speech Communication
self employed September 2008 - Present
Indian Valley Boys & Girls Club February 2011 - Present
Qwest January 2004 - August 2008
JCC in Manhattan August 1999 - January 2004
Irwin Levine Associates November 1998 - June 1999
Pig Pen Studios October 1996 - July 1998
RDA International October 1991 - March 1996
Skills
Invitations, Packaging, Posters, Business Cards, Logo Design, Logos, Graphic Design, Illustration, Illustrator, Graphics, Art Direction, Photography, Corporate Identity, Brochures, Layout, Newsletters, Creative Direction, Advertising, Adobe Creative Suite, Corporate Branding, QuarkXPress
Education
The University of the Arts 1985 — 1989
BFA, graphic design
Full Sail University 2010 — 2010
Graduate Certificate, Internet Marketing
Impact Leadership Solutions 2007 - Present
Regis University 2003 - 2010
Comcast Cable 2005 - 2007
Qwest 2004 - 2005
First Data Corporation 2001 - 2004
Colorado Regional Community Policing Institute 2001 - 2003
Colorado Coalition Against Domestic Violence 1999 - 2001
Skills
Organizational..., Organizational..., Executive Coaching, Leadership Development, Team Building, Team Leadership, Coaching, Talent Management, Change Management, Policy, Leadership, Program Management, Training, Succession Planning, Staff Development, Human Resources, Management, Instructional Design, Training Delivery, Conflict Resolution, Public Speaking, Performance Management, Interviews, Workshop Facilitation, Strategy, Consulting, Career Development, Business Development, Organizational Design, Career Counseling, MBTI, Employee Training, Project Management, Adult Education, 360 Feedback, Executive Development, Culture Change, Emotional Intelligence, Facilitation, Performance Improvement
Education
University of Denver - Sturm College of Law 1995 — 1998
Doctor of Law (JD)
Georgia College and State University
Bachelor of Science (BS), Law & Society
Kentucky Residential Referral Network May 2011 - Present
Kinlin Grover Real Estate May 2011 - Present
The Leighton Group / Realty Executives November 2010 - November 2011
Semonin Realtors April 2005 - April 2011
Original Highlands Neighborhood Association March 2007 - March 2010
Fairchild Communication Systems November 2008 - December 2009
Qwest March 2004 - January 2005
Pacific Access 1999 - 2001
AT&T 1985 - 1999
Skills
Telecommunications, Selling, Construction, Real Estate, First Time Home Buyers, Sellers, Leadership, Business Development, Account Management, Program Management, Contract Negotiation, Relocation, Negotiation, Investment Properties, Short Sales, Foreclosures, Customer Service, Sales, Buyer Representation, Referrals, Listings, Residential Homes, Single Family Homes
Education
HomeServices Real Estate Academy 2008 — 2008
Broker Associate
University of Louisville 1973 — 1975
Bachelors
Hanover College 1970 — 1972
Associates
Advaiya Inc February 2014 - Present
DoublePlus IP, Inc. (Big Idea Games) June 2011 - Present
Cambridge Toy Company, Inc. January 2012 - Present
Boeing October 2004 - October 2011
Boeing October 2004 - June 2011
Qwest October 2006 - April 2007
Expanets Corporation March 2001 - October 2002
Telecom Labs, Inc November 1997 - April 2001
Skills
Executive Management, Business Analysis, Strategic Technology..., Strategic Planning, Technology Integration, IT architectures, Enterprise Collaboration, IT Operations, Production, Internet Services, Strategic Consulting, Game Development, Game Design, Critical Analysis, Mobile Applications, Software Development, Entrepreneurship, Business Development, Video Games, Leadership, Telecommunications, Management, Product Management, Strategy, Enterprise Software, Integration, Consulting, Networking
Education
Harvard University
Quantitative Analysis
University of Washington
Statistics, Accounting, Business Administration
Sightline Systems Corporation April 2015 - Present
NeuStar, Inc. May 2011 - December 2014
Neustar July 2006 - May 2011
Telesis Management August 2004 - July 2006
Qwest March 1999 - August 2004
Metedeconk National Golf Club 1993 - 1995
Skills
Enterprise Software, Sales, Solution Selling, Management, DNS, Security, Managed Services, SaaS, Integrated Marketing, Mobile Devices, Salesforce.com, CRM, Product Management, Business Development, Telecommunications, Strategic Partnerships, Lead Generation
Education
Golf Academy of America-Altamonte Springs 1991 — 1992
Associate's Degree, Complex Golf Operations and Management
CIBC March 2014 - Present
ReserveAmerica March 2004 - March 2014
Workbrain February 2002 - March 2004
724 Solutions 2001 - 2002
Classwave 2000 - 2001
Qwest 1996 - 2000
LCI 1996 - 2000
Ohio University 1993 - 1997
China University Of Geosciences 1988 - 1993
Skills
Application Architecture, Agile Methodologies, Cloud Computing, Enterprise Architecture, Integration, Java, Java Enterprise Edition, SDLC, SOA, SQL, SaaS, Software Development, Software Engineering, Software Project..., Web Applications, Web Services, XML
Education
Ohio University 1993 — 1997
Doctor of Philosophy (PhD), Mathematics and Computer Science
Huazhong University of Science and Technology 1981 — 1988
Master, Mathematics
CenturyLink Business Account ConsultantCenturyLink2011 - 2013
Qwest October 2007 - April 2011
Ryerson Tull June 2006 - October 2007
Northrop Grumman Corportation October 2003 - March 2006
Group Health Cooperative October 1999 - December 2002
Group Health Cooperative July 1997 - October 1999
Skills
VoIP, PeopleSoft, Salesforce.com, Managed Services, Call Center, Leadership, SIP Trunking, Project Management, Sales Operations, Sales, Solution Selling, MPLS, Professional Services, Unified Communications, Account Management, Customer Service, Cloud Computing, Program Management, Telecommunications, Virtualization, Business Development, Process Improvement, Customer Retention, Selling, Long Distance, Data Center, Co-location, Contract Negotiation, Call Centers, Hosted Services, PRI, Private Line, Sales Process
Education
Green River Community College 1992 — 1996
Orbital Sciences Corporation February 2014 - Present
Orbital Sciences Corporation February 2002 - February 2014
Qwest December 1999 - February 2002
AT&T January 1995 - July 1999
Arizona State University January 1992 - December 1994
Skills
Spacecraft, Space Systems, Aerospace, Systems Engineering, DoD, Earned Value Management, Security Clearance, Military, Satellite, Engineering Management, Avionics, Government Contracting, Program Management, Propulsion, Air Force, Requirements Management, Flight Test, ITAR, Engineering, Six Sigma
Education
Georgia Institute of Technology 1988 — 1991
Aerospace Engineering
Virginia Polytechnic Institute and State University 1979 — 1988
MS, Aerospace Engineering
Virginia Tech 1979 — 1986
BS, Aerospace, Aeronautical and Astronautical Engineering
Children's Hospital Colorado May 2006 - Present
Qwest 2002 - 2006
Skills
Visio, Documentation, Healthcare, Data Warehousing, Access, PeopleSoft, Process Improvement, Software Documentation, SDLC
Education
Georgia State University - J. Mack Robinson College of Business
Master of Science (MS), Computer and Information Sciences, General
Choice Hotels International January 2012 - Present
Choice Hotels International September 2014 - October 2014
Georgetown University December 2007 - May 2013
George Washington University September 2012 - March 2013
Capital One May 2010 - January 2012
Sallie Mae June 2006 - April 2010
Citigroup May 2005 - August 2005
SDI Communications June 2004 - August 2004
9278 Communications June 2003 - June 2004
Qwest December 2002 - June 2003
Skills
Direct Marketing, Segmentation, Strategic Planning, Digital Marketing, Marketing Strategy, Brand Innovation, Digital Strategy, Loyalty Programs, Loyalty Marketing, Management, Marketing, Mobile Marketing, Online Advertising, Online Marketing, Product Development, Multi-channel Marketing, Strategy, Integrated Marketing, Sales, Analysis, Brand Architecture, Brand Management, Business Development, CRM, Competitive Analysis, Customer Acquisition, E-commerce, Analytics, Customer Insight, Email Marketing, Interactive Marketing, Leadership, Market Research, Marketing Communications, Marketing Management, Social Media, Strategic Partnerships
Education
Georgetown University - The McDonough School of Business 2004 — 2006
MBA, Marketing
Marymount University 1993 — 1997
BA, International Business
AOL April 2012 - Present
AOL 2004 - April 2012
America Online, Inc. 2004 - 2009
AOL - Time Warner April 2003 - 2009
Qwest November 2000 - April 2004
Spherion Technology 1999 - 2000
Education
Howard University
iBeta Quality Assurance February 2005 - March 2013
Qwest 1999 - 2004
Skills
Regression Testing, Testing, Test Automation, Agile Testing, Test Cases, Test Planning, Integration
Education
Metropolitan State University of Denver 1988 — 1994
Bachelors, Biology/chemistry
Front Range Community College
Associate of Science (A.S.)
Doyen Network Solutions March 2011 - Present
Qwest November 2003 - March 2011
Safari Island 2000 - 2005
Skills
VoIP, Unified Communications, Managed Services, Solution Selling, MPLS, Co-location, SIP Trunking, Cloud Computing, Direct Sales, Telephony, IP, Ethernet, Channel, WAN, Account Management, Selling
Education
Gustavus Adolphus College 1996 — 2000
Sibley East
MRketing Influence June 2015 - Present
Impartner Software December 2014 - May 2015
Impartner Software March 2012 - December 2014
National Endowment for Financial Education January 2009 - May 2013
LogRhythm September 2010 - January 2011
LogRhythm January 2009 - August 2009
Neterion, Inc. July 2007 - October 2008
Quantum September 2005 - August 2007
Quantum September 2001 - October 2004
Qwest February 2001 - August 2001
Skills
Marketing Communications, Advertising, Newsletters, Writing, Editing, Online Marketing, Online Advertising, Online Communications, Online Branding, Email Marketing, Creative Direction, Blogging, Marketing, Web Design, Copywriting, Direct Marketing, SEO, Integrated Marketing, Marketing Strategy, Management
Education
Hope College
Bachelor of Arts, Communications
CenturyLink July 2013 - Present
Level 3 Communications May 2012 - January 2013
CenturyLink December 1997 - April 2012
Qwest 2001 - 2003
Qwest 1997 - 2001
PacNet (MidCom) April 1997 - December 1997
Pacific Bell October 1989 - April 1997
Skills
Telephony, Solution Selling, Call Center, Vendor Management, Strategic Partnerships, Cross-functional Team..., Competitive Analysis, Business Development, Selling, Telecommunications, Call Centers, Data Center, Cloud Computing, Managed Services, SaaS, MPLS, Pre-sales, Product Marketing, Cisco Technologies, SIP Trunking, Strategy
Education
Stanford University Graduate School of Business
MBA, Marketing & Entrepreneurship
Stanford University
MSEE, Electrical Engineering
Harvey Mudd College
Bachelor's degree, Engineering
Savvis, a CenturyLink company January 2012 - Present
CenturyLink January 2011 - December 2011
Hewlett-Packard April 2001 - December 2010
Qwest October 2000 - April 2001
UC Irvine September 1996 - October 2000
Skills
Servers, Windows Server, Unix Operating Systems, Windows 7, Technical Support, Computer Network..., Data Center, Networking, Unix, Software Installation
Education
University of California, Riverside 1994 — 1996
Computer Science
Fullerton College
Computer Science
EdgeConneX November 2013 - Present
XO Communications October 2011 - August 2013
XO Communications January 2010 - October 2011
XO Communications May 2004 - January 2010
XO Communications February 2000 - May 2004
Qwest November 1998 - February 2000
USA TODAY September 1996 - November 1998
USA TODAY September 1994 - September 1996
Skills
Telecommunications, Forecasting, Financial Analysis, Competitive Analysis, Managed Services, VoIP, Pricing, Financial Modeling, Unified Communications, Budgets, Process Improvement, Business Analysis, Finance, MPLS, Strategic Planning, Wireless, Data Center, Vendor Management, Strategic Partnerships, Analysis, Start-ups, Accounting, Leadership, Sales Management, Project Planning, Call Centers, Cloud Computing, Customer Retention, Ethernet, Co-location, IP, Solution Selling, SaaS, Sales Process, Strategic Financial..., Product Management, Professional Services, Microsoft Excel, Access Database, SQL, Tableau, Sales Operations, Management, Sales, TM1, Financial Planning
Education
George Mason University 1993 — 1997
Bachelor's degree, Finance
Amazon Web Services October 2013 - Present
VGC Unlimited November 2012 - October 2013
ModelVP January 2012 - October 2012
Georgia Institute of Technology August 2011 - December 2011
Amazon Web Services May 2011 - August 2011
Qwest May 2010 - August 2010
Qwest May 2008 - August 2008
Qwest May 2007 - August 2007
Skills
Entrepreneurship, Mobile Applications, Java, Online Advertising, UML, Statistics, SQL, Google Analytics, Web Applications, Web Design, Data Mining, Data Analysis, Systems Engineering, E-commerce, Social Media Marketing, Operations Research, R, C#, Online Marketing, JavaScript, New Business Development, WordPress, Forecasting, Optimization, Capacity Planning, Supply Chain..., Monte Carlo Simulation, Business Intelligence, Stochastic Processes, Python, Arena Simulation..., Software Engineering, Matlab, C++, Public Speaking, Mentoring, Statistical Data..., Software Consulting, Lean Startup, Conversion Optimization, Shopify, Operations Management, CRM, Technical Writing, Business Analysis
Education
Georgia Institute of Technology 2011 — 2011
PHD Operations Research
University of Arizona 2007 — 2011
BS, Systems Engineering
University of Arizona 2007 — 2011
BS, Mathematics
Lakewood High School
Lakewood High School
Classic Party Rentals July 2015 - Present
T-Mobile - 2B Wireless May 2015 - July 2015
VHA Corp September 2014 - February 2015
Flextronics June 2009 - May 2014
Arvato Services August 2008 - June 2009
Qwest November 2007 - August 2008
Accountants Inc. 2007 - 2007
Verizon Wireless - Digitell Cellular 2004 - 2007
Cingular-AT&T 2003 - 2004
IBM 2001 - 2003
Skills
Operations Management, Management, Sales Management, Program Management, Telecommunications, Cross-functional Team..., Account Management, Budgets, CRM, Coaching, Customer Satisfaction, Customer Service, Forecasting, Human Resources, Inventory Management, Leadership, Marketing, Performance Management, Process Improvement, Product Development, Recruiting, Retail, Sales, Sales Operations, Six Sigma, Team Building, Team Leadership, Training, Vendor Management, Wireless, Business Development, Salesforce.com
Education
Heald College 1984 — 1984
Associate of Applied Science, Computers & Business
Zayo Group July 2013 - Present
Kinder Morgan July 2009 - June 2013
Level 3 Communications August 2008 - July 2009
intrado June 2007 - June 2008
qwest August 2000 - June 2007
Skills
Switches, VoIP, Routers, VPN, TCP/IP, Data Center, DNS, Frame Relay, Computer Network..., Servers, Juniper, Networking, T1, Wireless, Troubleshooting, Cisco Routers, Alcatel, Voice Switching, VSAT, EVDO, Point to Point, DS3, DSL, Circuits, Change Management, Provisioning, Nortel DMS, Sonus, Adtran, DWDM, Titan, Putty, BGP, CAS, ISDN, SCADA, JUNOS, SONET, FUJI 7420, INFINERA, CIENA, Optical Network, Optical Communications, OPTICAL, IP, Telecommunications, Cisco Technologies, MPLS, SIP, Optical Fiber
Education
Front Range Community College 1993 — 1995
criminal justice
Natrona county high school 1990 — 1993
Zions Bancorporation August 2012 - Present
Aurora Bank FSB October 2008 - July 2012
Experian Marketing Services November 2005 - October 2008
Checks Unlimited December 2004 - June 2005
Qwest May 2002 - December 2004
Acxiom June 1999 - May 2002
Skills
SQL, Data Analysis, Business Intelligence, Performance Reporting, Ad Hoc Reporting, Microsoft SQL Server, DB2, Oracle SQL, Relational Databases, Database Marketing, Business Objects, SSRS, Analytical Skills, HAMP, HAFA, Reporting Requirements, Microsoft Office, Data Conversion, Microsoft Excel, Report Writing, Mortgage Servicing, Loans Administration, Residential Mortgages, Databases, SDLC, Loss Mitigation
Education
University of Arkansas at Little Rock 1997 — 1999
Masters in Business Administration, Business
Gannon University 1994 — 1997
Bachelor of Science, Business Administration
VISA April 2007 - Present
Amtrak October 2006 - February 2007
Verizon Business November 2000 - July 2006
Qwest February 2000 - October 2000
National Court Reporters, Inc. November 1998 - February 2000
Network Resources May 1997 - November 1998
Skills
SDLC, Requirements Analysis, Team Building, Program Management, Vendor Management, Business Analysis, PMO, Business Process..., Enterprise Architecture, Leadership
Education
George Mason University 1997 — 2001
Management Information Systems
Front Range Community College August 2014 - Present
Infocrossing August 2006 - February 2013
Exteriors by Anderson Inc July 2005 - July 2006
Qwest March 2002 - May 2004
Qwest May 2000 - March 2002
U S WEST August 1993 - May 2000
U S WEST April 1990 - August 1993
Skills
Disaster Recovery, Virtualization, Data Center, ITIL, Databases, SharePoint, Testing, IT Management, IT Service Management, Software Documentation, Business Continuity, Project Management, Cloud Computing, Unix, Vendor Management, Security, VMware
Education
Front Range Community College 2014 — 2016
Associates of Applied Science, Health Information Technology
UNIVERSITY OF COLORADO
TRAINING ACCESS
BATKY-HOWELL
BARNES BUSINESS COLLEGE
Computer Information Processing
IBM April 2003 - February 2012
QWest September 1980 - May 2003
US West/Qwest 1987 - 2003
Qwest 1983 - 1987
Qwest 1980 - 1983
Skills
Systems Programming, CICS, Mainframe, z/OS, REXX, IBM Assembler, COBOL, IBM Mainframe, TSO, MVS, BAL, WebSphere MQ, Middleware, Enterprise Architecture, Visio, DB2, Websphere, JCL, Disaster Recovery, Solution Architecture, AIX, VSAM, IMS DB/DC, WebSphere Application..., Performance Tuning, Unix, ISPF, SOA, High Availability, SMP/E, RACF, Netcool, Production Support, OS/390, JES2, IBM Utilities, CLIST, Omegamon, Systems Management, Systems Analysis, Fileaid, zSeries, PL/1, Capacity Planning, Operating Systems, z/VM, Endeavor, ITIL, SDLC, Data Center
Education
University of Washington, Michael G. Foster School of Business 1972 — 1975
BA, Business Administration
Green River Community College 1970 — 1972
Associate of Arts (AA), Business Administration and Management, General
Tyee
Walsworth August 2014 - Present
Centennial Youth Football Associaction October 2012 - Present
State Farm November 2013 - June 2014
CenturyLink August 2008 - May 2013
Qwest 2004 - August 2008
Qwest 2002 - 2004
Qwest 2001 - 2002
Menlo Park Alternative High School August 2000 - June 2001
Skills
Corporate Training, Salesforce.com, Telecommunications, Leadership Development, Team Leadership, Telephony, Avaya, Unified Communications, VoIP, Call Center, Managed Services, Coaching, Service Delivery, Customer Experience, Broadband, Customer Retention, Management, Football, Curriculum Development, Sales, SAP, Account Management, Call Centers, Customer Service, Wireless, Team Building
Education
Hamline University 1997 — 2000
Bachelor of Science (BS), Physical Education Teaching and Coaching
Winona State University 1992 — 1993
Business Administration and Management, General
CR IT November 2014 - Present
OCEUS Networks April 2011 - November 2014
OCEUS Networks April 2011 - March 2012
Indus Corpopration June 2006 - February 2011
Technica Corporation October 2004 - June 2006
Electronic Data Systems (EDS) March 2001 - June 2004
Qwest February 2000 - January 2002
Alphatech Corporation December 1998 - January 2000
Houston Associates September 1996 - July 1998
Skills
Switches, Network Security, Cisco Technologies, Firewalls, Active Directory, Telecommunications, Security Clearance, TCP/IP, Network Engineering, Windows 7, WAN, Routers, System Administration, Security, Troubleshooting, Information Security, CISSP, Networking, Disaster Recovery, IT Management, Integration, Data Center, Windows Server, VMware, VoIP, IT Service Management, IT Operations
Education
University of Phoenix 2004 — 2006
Bachelor's degree, Information Technology
Hagerstown Community College 1992 — 1995
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
CenturyLink Business April 2011 - Present
Qwest April 2011 - April 2012
Qwest Communications March 2006 - April 2011
Qwest Communications October 1996 - 2006
Skills
Telephony, Cisco Technologies, CPE, Telecommunications, CRM, Adtran, Sales, Long Distance, Process Scheduler, Cloud Computing, Managed Services, Vendor Management, Problem Solving, Spreadsheets, maintaining customer..., Parts/Equipment..., Filing both paper..., Payroll, Organization Skills, T1, Wireless, Call Centers
Education
Highline College 1979 — 1980
Import Export
Arion Systems Inc September 2007 - Present
Northrop Grumman/TASC March 2007 - September 2007
Harris Corporation May 2006 - March 2007
General Dynamics June 2001 - May 2006
Qwest April 2001 - August 2001
Qwest April 2001 - August 2001
Lockheed Martin July 2000 - May 2001
Litton TASC November 1998 - July 2000
DMR Consulting Group, Inc August 1998 - November 1998
GDE Systems, Inc January 1997 - August 1998
Skills
CCNA, CCNP, CCIP, Juniper JNCIA-ER, JNCIP, ITIL v3 Foundations..., CCDP, CCDA, Brocade Certified...
Education
George Mason University
Bachelor of Science, Electrical Engineering
George Mason University
Master of Science, Telecommunications; network security
Integra November 2013 - Present
Integra August 2012 - November 2013
Integra February 2010 - August 2012
Qwest November 2005 - August 2008
Island Telecommunication & Engineering (IT&E) 2001 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Budgets, Travel Planning, Inventory Control, VoIP, Access, Troubleshooting, Call Centers, Networking, Telecommunications, Customer Satisfaction, Leadership, Account Management, Management, Team Leadership, Wireless, Sales, Salesforce.com, Training, Customer Retention, Time Management, Direct Sales, Sales Operations, Telephony, Customer Experience, Cold Calling, Vendor Management, Team Building, Sales Process, Voice Mail, Managed Services, Solution Selling, Internet Services, Selling, Inventory Management, CRM, Sales Management, Contract Negotiation, Video Conferencing, B2B, Professional Services
Education
Guam Community College 1988 — 1991
Simon Sanchez High School 1987 — 1988
PulteGroup July 2013 - Present
Upsher-Smith Laboratories February 2007 - May 2013
Qwest April 2006 - November 2006
Anthropologie May 2004 - May 2006
Skills
Self-motivated and..., Advanced skills in..., Strong writer and..., Cold Calling, Analytical Skills, Data Analysis, High Technical Aptitude, Business Analysis, Business Strategy, New Business Development, Peer Relationships, Coaching, Solution Selling, Empathy, CRM, Sales Force Development, Real Estate, New Home Construction, Relationship Management, Building Relationships, Residential Homes, New Home Sales, Negotiation, Real Estate License, Managed Care, Dermatology, Product Launch, Pharmaceutical Sales, OB/GYN, Cardiology
Education
Hamline University 2000 — 2003
Bachelor of Arts, English Literature
ARAMARK Healthcare October 2011 - Present
Clean Healthcare January 2008 - October 2011
Liberty Investments January 2003 - January 2007
Oracle January 2000 - January 2003
Qwest 1997 - 2000
Skills
Management Consulting, Business Strategy, Change Management, Strategic Planning, Project Management, Business Analysis, Program Management, Microsoft Office, Coaching, Process Improvement, Microsoft Excel, Marketing Strategy
Education
Green Mountain College 1987 — 1991
BS, Business Management
Servant of the One True God, slave for my Savior Jesus Christ November 1962 - Present
Phoenix Art Museum February 2014 - July 2014
CenturyLink August 2002 - September 2013
Qwest August 1996 - August 2002
Qwest Communications August 1994 - July 1996
Mountain Bell August 1986 - July 1994
Skills
Telecommunications, Call Centers, Outlook, Microsoft Excel, Salesforce.com, Sales Operations, Direct Sales, Program Management, Finance, Training, Customer Service, Account Management, Credit, Customer Retention, Sales, Customer Experience, T1, Team Leadership, Coaching, Employee Training
Education
Grand Canyon University 2012 — 2012
Substance Abuse/Addiction Counseling, 4.0
Portland Community College 1981 — 1983
Sociology, 3.0
Qwest November 1977 - July 2009
Chicago Public Schools September 1975 - May 1976
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java
Education
Hampton University 1971 — 1972
Speech-Language Pathology/Pathologist
MarkusWilliamsYoung & Zimmermann 2004 - Present
Qwest 2002 - 2004
Skills
Litigation, Trial Practice, Commercial Litigation, Negotiation, Courts, Civil Litigation, Mediation, Bankruptcy, Appeals, Legal Research
Education
Unversity of Colorado School of Law 1978 — 1981
Harvard University 1974 — 1978
Phillips Academy, Andover 1970 — 1974
University of Colorado School of Law
CenturyLink Business April 2012 - Present
Qwest May 1977 - December 2011
Skills
Business Analysis, Integration, SDLC, Requirements Gathering
Education
Hennepin Technical College 1975 — 1977
Business Sales & Marketing, Business & Sales
IntelePeer 2012 - Present
Qwest August 2000 - June 2010
Qwest Communications 2000 - 2010
Skills
Wireless, DSL, Ethernet, Telecommunications, MPLS, Managed Services, Customer Service, Troubleshooting, Account Management, Microsoft Office, Sales, Network Design, T1, Call Centers, Telephony, IP
Education
Front Range Community College 2011 — 2011
Pharmacy Technician License
University of Phoenix 2001 — 2011
Master of Business Administration, Master Degree
GM Eichin September 2014 - Present
DHS October 2009 - Present
Qwest September 1979 - February 2002
Skills
Government, Information Assurance, Program Management, Troubleshooting, Emergency Management, Military, Security, Policy, Physical Security, Military Operations, DoD, Security Clearance, National Security, Army, Operational Planning, Command, Military Experience
Education
Grand Canyon University 2009 — 2011
Bachelor's degree, Christian Studies
Savvis 2006 - Present
Qwest 2002 - 2006
Qwest 2003 - 2004
Winstar 2000 - 2003
Sprint Communication Systems 1994 - 2000
CACI, DSI, Advanced Technology 1986 - 1994
Skills
Managed Services, Cloud Computing, Telecommunications, Solution Selling, Professional Services, Program Management, SaaS, Data Center, Sales Management, Product Management, Outsourcing, Business Development, Proposal Writing, Virtualization, Pre-sales, Management
Education
George Mason University 1982 — 1983
English, 1983
Aaron's, Inc June 2010 - Present
Convergy's August 2008 - June 2010
Qwest March 2004 - November 2007
Education
Idaho State University 1995 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Imperium Cinema January 2015 - Present
Livewell LLC November 2012 - Present
Cosmonaut Production September 2012 - Present
Internet Truckstop February 2010 - September 2012
Qwest February 2008 - December 2009
T-Mobile February 2006 - December 2008
Skills
Digital Marketing, Online Advertising, Marketing Communications, Advertising, Marketing Strategy, Customer Service, Sales, Sales Management, Social Media, Social Media Marketing, Troubleshooting, Video, Account Management, Email Marketing, Marketing, Product Marketing, Team Building, CRM, Analysis, Editing, Video Production, Customer Experience, Online Marketing, Social Networking, Team Leadership, Integrated Marketing, Strategy, Product Management, Direct Sales, Budgets, Project Planning
Education
Full Sail University 2012 — 2014
Bachelors Degree; degree, Digital Cinematography; early
Full Sail University 2012 — 2013
Bachelor's degree, Digital Cinematography
New Plymouth High School 1998 — 2002
General, General Studies
CenturyLink July 1997 - Present
Qwest July 2007 - September 2011
Qwest July 1997 - December 2007
Skills
Recruiting, Channel Sales, Negotiation, Solution Selling, Customer Service, Management, VoIP, Co-location, Microsoft Office, Business Alliances, MPLS, Cloud Computing, Strategic Planning, Microsoft Excel, Windows, Outlook, Telecommunications, Unified Communications, Managed Services, Budgets, Direct Sales, Telephony, SIP Trunking, Relationship Management
Education
Glendale Community College
Some college, Business Administration and Management, General
Glendale Community College
Business Administration and Management, General
Aramark Workplace solutions March 2004 - Present
Qwest October 1978 - November 2011
Skills
Operations Management, Management, Account Management, Facilities Management, Leadership, Budgets, Contract Negotiation, Process Improvement, Team Building, Team Leadership, Strategic Planning, Inventory Management, Customer Satisfaction, Training
Education
Green River Community College 1986 — 1986
Unfinished, Business Administration and Management, General
Gentry Finance March 2007 - Present
Qwest March 2005 - January 2007
Skills
Consumer Lending, Collections, Management
Education
Idaho State University
CenturyLink August 2013 - Present
Qwest September 1990 - September 2010
Continental Airlines January 1980 - January 1990
Education
Front Range Community College 1978 — 1980
Associate of Science (AS), Electroniocs
East High Denver 1963 — 1966
High Scholl Diploma, General Education
Geotech Environmental Equipment, Inc. August 2007 - Present
Qwest January 2004 - August 2007
Skills
Accounting, Payroll, Human Resources
Education
Front Range Community College 2010 — 2015
Associate's degree, Accounting