Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Time Warner Cable November 2013 - Present
Riverview Baptist Church June 2011 - February 2014
YMCA of Greater Dayton 2010 - 2011
NeoLimits Fitness 2007 - 2010
GameStop July 2002 - January 2007
Moore's Fitness October 1997 - August 2002
Skills
Event Planning, Community Outreach, Nonprofits, Public Speaking, Fundraising, Social Media, Facebook, Strategic Planning, Management
Education
Sinclair Community College
Psychology
The Art Institutes September 2013 - Present
Le Cordon Bleu April 2013 - September 2013
Time Warner Cable February 2011 - December 2012
Charter Communications May 2007 - January 2011
MOHELA 2006-07 February 2006 - March 2007
Citimortgage June 2004 - December 2005
Skills
Cold Calling, Outlook, Recruiting, Microsoft Office, Event Planning, Social Media Marketing, Social Media, Networking, Management, Public Relations, Coaching, Sales Operations, Microsoft Word, Interviews, Public Speaking, Microsoft Excel, Social Networking, Time Management, Budgets, PowerPoint
Education
Argosy University Los Angeles 2014 — 2015
Bachelor of Business Administration (BBA)
Saint Charles Community College 2004 — 2007
Southeast Missouri State University 2002 — 2004
Mass Communications
Southeast Missouri State University 2002 — 2004
CosmoProf May 2015 - Present
Mspark October 2014 - Present
Amazing Vapor 2014 - Present
Lincoln Journal Star March 2014 - July 2014
Time Warner Cable July 2013 - April 2014
Verizon Wireless March 2006 - July 2013
Randy's Grill & Chill January 2003 - March 2006
Skills
Sales, Leadership, Customer Retention, Cold Calling, Direct Sales, Customer Satisfaction, Account Management, Sales Operations, Sales Management, Solution Selling, Telecommunications, Selling, Salesforce.com, Sales Process, B2B, Sales Presentations, Customer Service, Customer Experience
Education
Southeast Community College 2000 — 2001
General Studies
Southeast Community College
Makotek May 2002 - Present
Viasource Communications January 1998 - April 2002
Time Warner Cable January 1990 - December 1996
KPMG US June 1984 - July 1989
Skills
Cable Television, Vendor Management, Product Management, Contract Management, Customer Retention, Call Centers, IP, Telecommunications, Team Building, Management, Strategy, Networking, Wireless, Start-ups, Team Leadership, Contract Negotiation, Customer Service, Account Management, Process Improvement, Cross-functional Team..., Leadership, New Business Development, Sales, Strategic Planning, VoIP, Business Strategy
Education
Skidmore College 1980 — 1984
Bachelor's degree, Economics and Accounting
Firespring September 2007 - Present
Master Track Productions July 2005 - September 2007
US Property August 2003 - July 2005
Time Warner Cable June 2003 - August 2003
Skills
Graphic Design, Web Design, Corporate Identity, Copywriting, Art Direction, Logo Design, Adobe Creative Suite, Illustrator, Photoshop, Marketing, Layout, Email Marketing, Creative Direction, Graphics, Branding & Identity, Direct Mail
Education
Southeast Community College 2001 — 2003
Associate's Degree, Graphic Design
Time Warner Cable March 2014 - Present
Burger King Corporation January 2013 - March 2014
MassMutual Financial Group May 2010 - January 2013
Counsel On Call October 2009 - May 2010
Nike March 2006 - July 2009
CSX Transportation January 2005 - May 2006
United States Attorney's Office March 2003 - May 2004
Electrolux Home Products January 1998 - August 1999
Education
The Tuck School of Business at Dartmouth 2015 — 2015
Executive Leadership Program
University of South Carolina - Darla Moore School of Business 2002 — 2004
Masters in Human Resources
University of South Carolina School of Law 2001 — 2004
Juris Doctor
South Carolina State University 1994 — 1997
Bachelor of Arts
Richland Northeast 1990 — 1994
Diploma
Time Warner Cable January 2011 - Present
Skills
Microsoft Office, Research, PowerPoint, Photoshop
Education
Sinclair Community College
YP June 2010 - Present
Wachovia, A Wells Fargo Company August 2005 - May 2010
Time Warner Cable January 2005 - July 2005
Skills
Graphic Design, Customer Service, SEO, SEM, Customer Relations, Account Management, Problem Solving, Social Media, Social Media Marketing, Online Advertising, Salesforce.com, Google Adwords, Google Analytics, Google+, Yahoo Search Marketing, Google Maps, PPC, Mobile Marketing, Lead Generation, Advertising, Marketing
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
South Carolina State University 2000 — 2004
Bachelors, Computer Science/Graphics Design
Charter Communications May 2013 - Present
Century Link January 2011 - March 2013
Time Warner Cable April 2000 - January 2011
Skills
Microsoft Office, Telecommunications, Customer Service, Project Management, Microsoft Excel, Account Management, Sales Management, Call Centers, Sales, Team Leadership, Customer Satisfaction, Direct Sales, Customer Retention, Team Building, Training, Customer Experience, Forecasting, Wireless
Education
Slippery Rock University of Pennsylvania
Diabetic Outeach September 2013 - Present
Time Warner Cable April 2013 - September 2013
Time Warner Cable May 2010 - April 2013
Time Warner Cable January 2009 - May 2010
Dino's Eastside Grille June 2007 - January 2009
Skills
Type 60+ WPM - 10 Key..., Microsoft Office: Word,..., Strong Billing..., Troubleshooting, Time Management, Customer Service, Data Entry, Technical Support, Invoicing, Sales, Customer Satisfaction, Access
Education
Southeast Community College 2008 — 2013
Associate of Science (AS)
Lincoln East High School 2004 — 2008
Diploma
Time Warner Cable August 2014 - Present
Freelance Photographer/Web Design October 2012 - Present
Time Warner Cable March 2013 - August 2014
Darden Restaurants June 2010 - May 2013
Skills
Photography, Digital Photography, Portrait Photography, Wedding Photography, Event Photography, Event Videography, Food & Beverage, Bartending, Hospitality, Fine Dining, Time Management, Web Design, Microsoft Office, Trumpet
Education
South Carolina State University 2004 — 2009
Music Teacher Education
Baker Donelson Bearman, Caldwell & Berkowitz, P.C. June 2014 - Present
McKesson Provider Technologies November 2011 - May 2014
Georgia Department of Education August 2011 - November 2011
United States District Court for the Northern District August 2010 - May 2011
University of Georgia, School of Law August 2008 - May 2011
Time Warner Cable June 2010 - August 2010
University of Georgia, School of Law May 2009 - August 2009
City of Baltimore July 2007 - July 2008
Baltimore City Public Schools August 2005 - July 2007
Teach for America May 2005 - June 2007
Skills
Research, Government, Teaching, Nonprofits, Fundraising, Editing, Policy, Legal Writing, Legal Research, Community Outreach
Education
University of Georgia School of Law 2008 — 2011
Juris Doctor
The Johns Hopkins University 2005 — 2007
M.A.T., Secondary Social Studies
Smith College 2000 — 2004
BA, African American Studies, Government
Target October 2011 - Present
US Navy Reserve April 2009 - Present
Time Warner Cable July 2007 - January 2008
US Navy July 2002 - July 2007
Kmart Corporation October 1999 - May 2002
Skills
Military, Research, Operations Management, Security Clearance, Team Leadership, Policy, Security, Customer Service, Event Planning, Public Speaking, Microsoft Office, Team Building, Military Experience, Navy, DoD, Mathematics, Science, Critical Thinking, Complex Problem Solving, Management of Material..., Critical Reading, Information Security, Physical Security, National Security, Wireless Networking, Equipment Maintenance, Operation and Control, Quality Control, Quality Control Analysis, Systems Analysis, Equipment Monitoring, Joint Military..., Navigation Chart..., Communication and Alarm..., Office Administration, Electronic Navigation..., Electronics Repair, Electrical..., Electrical Repairs, Electrical Systems, Information Systems, Navigation and Piloting, Power Generation, Power Distribution, Ship Control Systems, Strategic Weapon..., Ship Battery..., Intelligence Analysis, Problem Solving
Education
Wright State University 2012 — 2013
Bachelor of Arts (B.A.), History
Sinclair Community College 2008 — 2011
Associate of Arts (A.A.), History
Time Warner Cable January 2013 - Present
Sam's Club September 2008 - September 2012
Skills
Windows, Teamwork, Time Management, Computer Hardware, Public Speaking, Retail, Microsoft Word, Research, Microsoft Excel, Customer Service, Cashiering, PowerPoint, Microsoft Office
Education
Southeast Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Computer Information Technology / Networking Focus
Time Warner Cable April 2015 - Present
Time Warner Cable February 2014 - Present
Time Warner Cable July 2013 - February 2014
Germantown Fire-EMS June 2013 - August 2013
InfoCision Management Corporation November 2012 - July 2013
Clyburn's Insurance Agency June 2011 - November 2012
CareSource Management Group May 2010 - June 2011
CareSource Management Group November 2008 - May 2010
CareSource Management Group June 2007 - November 2008
CareSource Management Group January 2006 - June 2007
Skills
Security Management, Physical Security, Loss Prevention, Security Audits, Asset Protection, Cpr Certified, AED, First Responder, First Aid, Team Building, Communication Skills, Writing, Speech Writing, Public Speaking, CompTIA A+ Certification, CompTIA Network+, Customer Service, Computer Forensics, Troubleshooting, Security, Defensive Tactics, Computer Security, Information Security, Training, Security Clearance, Enforcement
Education
Sinclair Community College 2013 — 2013
Emergency Medical Technology/Technician (EMT Paramedic)
Sinclair Community College 1996 — 2013
Associate of Arts (AA), Communication Arts
New Horizons Computer Learning Center 2012 — 2012
MS Server 2008 R2 MCITP; Security+
Petrosino Personal Protection Training Center 2012 — 2012
Yielding/Escort Defensive Tactics
American Heart Association 2010 — 2010
Automated External Defibrillator
American Red Cross 2009 — 2009
CPR and First Responder
CareSource University 2009 — 2009
New Manager Training
Training Camp 2008 — 2008
Computer Hancking Forensic Investigator
U.S. DOE Central Training Academy - Mound Site 2001 — 2001
Security Communications Center Operator
Miami Jacobs College 1999 — 2001
Information Technology
Woodgrain Distribution September 2014 - Present
Airgas February 2014 - September 2014
Charter Communications January 2011 - February 2014
Charter Communications April 2010 - January 2011
Time Warner Cable October 2008 - October 2009
Charter Communications January 2004 - October 2008
Phillips Shoes 1996 - 1997
Skills
Sales, Customer Satisfaction, Account Management, Customer Retention, Call Centers, Management, Product Marketing, Microsoft Excel, Face to Face Sales, Face to Face..., Indirect Channel Sales, Front Office Support, Cash Management, Switchboard Operator, Corporate Events, Coordinating Events, Appointment Scheduling, Coordinating Schedules, Administrative..., Retail Sales, Microsoft Office, Microsoft Exchange, Outlook, PowerPoint, Time Management, Multi Tasking, B2B, Closing Abilities, Travel Planning, SAP, Salesforce.com, Oracle, JDE Enterprise One, CSG, AS400 system, PeopleSoft, Customer Service
Education
University of Phoenix 2011 — 2015
Bachelor’s Degree, Marketing, 3.32 GPA
South Carolina State University 1993 — 1995
Business Management
Industrial Distribution Group (IDG) June 2014 - Present
Time Warner Cable August 2012 - June 2014
Buschurs Home Improvement September 2011 - May 2012
DGI Supply - A DoALL Company September 2006 - December 2009
Northmont Tool, Inc October 2005 - January 2006
Wick Industrial Supply November 2003 - December 2004
MSC Industrial Supply November 2001 - May 2003
Updike Supply Co March 1982 - May 2001
US Navy January 1975 - January 1982
Skills
Project Management, Social Media, Business Development, Microsoft Office, Strategic Planning, Marketing, Project Planning, InDesign, Sales, Manufacturing
Education
Sinclair Community College
Business Administration and Management, General
Trotwood Madison High
Associates Business Admin.Degree
Nebraska Book Company November 2011 - Present
Scentsy, Inc. May 2010 - Present
Scentsy, Inc. May 2010 - Present
Time Warner Cable June 2007 - November 2011
Miss Czech-Slovak US Pageant August 2010 - August 2011
Best Buy June 2004 - May 2010
State Farm Insurance January 2007 - June 2008
Education
Southeast Community College 2004 — 2010
Business Administration with a Focus in Information Systems Management
Maine Medical Center October 2014 - Present
Time Warner Cable June 2010 - May 2014
a-i Computer Solutions May 2008 - April 2010
Skills
Technical Support, Networking, Troubleshooting, Wireless Networking, Customer Service, Operating Systems, Call Centers, Customer Satisfaction, Account Management, Leadership, Windows 7, Windows XP
Education
Southeast Technical Institute 2004 — 2006
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Time Warner Cable August 2001 - Present
Skills
Customer Experience, Telecommunications, Call Centers, Telephony, Avaya, VoIP, Customer Retention
Education
Southeastern Community College
Micron Technology January 2015 - Present
Canyon Haven Homeowners Association January 2007 - December 2014
Time Warner Cable August 2011 - February 2013
Time Warner Cable July 2003 - August 2011
Kyocera Wireless, Inc. February 2000 - July 2003
QUALCOMM Personal Electronics December 1996 - February 2000
US Navy 1986 - 1996
Skills
Call Center, Cross-functional Team..., Performance Management, Change Management, Leadership Development, Process Improvement, Coaching, Team Building, Talent Management, Continuous Improvement, Vendor Management, Training, Team Leadership, Management, Strategic Planning, Employee Relations, Organizational..., Program Management, Telecommunications, Wireless, Strategy, Call Centers, Executive Management, Employee Training, Employee Engagement, Onboarding, Leadership, Talent Acquisition, Customer Satisfaction, Instructional Design, Customer Experience, Human Resources, Recruiting, Customer Retention, Training Delivery, Operations Management, CRM, Hiring, Workforce Planning, Succession Planning, Needs Analysis, HRIS, Employee Benefits, Broadband, College Recruiting, PeopleSoft, Customer Service, Interviews, Personnel Management, Applicant Tracking...
Education
Southern Illinois University, Carbondale 1995 — 1996
Workforce Education and Development
Bradley Personnel, Inc. August 2014 - May 2015
The Mega Force Staffing Group, Inc. June 2013 - June 2014
Earthlink Business February 2012 - February 2013
Time Warner Cable Business Class April 2011 - February 2012
Time Warner Cable February 2009 - March 2011
Time Warner Cable July 2007 - January 2009
Skills
Customer Service, Consultative Selling, Direct Sales, Salesforce.com, Sales Process, SalesLogix, Business Continuity..., Business Continuity..., Networking, Selling, New Business Development, Customer Retention, Call Centers, Telecommunications, Marketing, Training, Sales Management, Small Business, Sage, Leadership, Customer Satisfaction, Budgets, Account Management, Sales, Cold Calling, Solution Selling, CRM, Retail, Team Building, Recruiting, Social Media, Temporary Placement, Social Networking
Education
South University 2013 — 2017
Bachelor's degree, Psychology
High Point Central High School 1988 — 1992
High School Diploma, High School/Secondary Diplomas and Certificates
VAN JOHNSON PHOTOGRAPHY & DESIGNS June 1995 - Present
JOHNSON PHOTOGRAPHY & VAN JOHNSON DESIGNS June 1995 - Present
REDVENTURES December 2007 - February 2008
Convergys September 2005 - December 2007
Time Warner Cable 2005 - 2005
SPRINT PCS February 2003 - August 2004
RADIO SHACK October 2001 - January 2003
McDonald's Corporation August 1989 - September 2001
PULIAM FORD April 1997 - September 1999
Education
South Carolina State University 1994 — 1998
ENGLISH EDUCATION
CENTRAL HIGH SCHOOL 1992 — 1994
DIPLOMA, COLLEGE PREP
ABRAHAM & CLARK HIGH SCHOOL 1990 — 1994
COLLEGE PREP
Time Warner Cable June 2015 - Present
Time Warner Cable March 2013 - June 2015
Time Warner Cable March 2011 - March 2013
Time Warner Cable August 2007 - March 2011
CAP COM Federal Credit Union October 2004 - June 2007
Equinox Inc March 2003 - October 2004
Congreso de Latinos Unidos August 2002 - March 2003
Music Choice 1991 - 2001
Skills
Public Relations, Leadership, Internal Communications, Marketing, Marketing Communications, Corporate Communications, Strategic Communications, Event Management, Media Relations, Community Outreach, Strategic Planning, Social Media, Human Resources, Social Media Marketing, Corporate Branding, Team Building, Management, Telecommunications, Employee Engagement, Strategy, Public Speaking, Community Investment, Employee Volunteerism, Training
Education
University of Pennsylvania 2001 — 2002
M.S.Ed., Psychological Services (GSE)
Betsy Magness Leadership Institute / Center for Creative Leadership 1999 — 2000
Smith College 1985 — 1989
B.A., American Studies/Economics
The Doane Stuart School 1981 — 1985
High School
United Plate Glass 2014 - 2014
Standard Tool & Equipment 2012 - 2013
Time Warner Cable 2011 - 2012
Sears Holdings Corporation 2010 - 2011
A.C. Moore 2006 - 2009
Education
South Piedmont Community College 2006 — 2009
Associate of Arts (A.A.), Advertising/Graphic Design
Time Warner Cable Business Class April 2014 - Present
Time Warner Cable March 2013 - April 2014
Time Warner Cable November 2011 - March 2013
Newwave Communications May 2011 - November 2011
NewWave Communications July 2006 - June 2011
Charter Communications January 2001 - June 2006
Manpower January 1998 - January 2001
Wal-Mart January 1996 - January 2000
Skills
Customer Retention, Sales, Telecommunications, Sales Management, Broadband, Management, Sales Operations, Direct Marketing, Direct Sales, Marketing, VoIP, Sales Process, Optical Fiber, Cabling, IP, Microsoft Office, Telephony, Customer Experience, Wireless, Product Management, Fiber Optics, Retail, Training, Telecommunications..., Team Leadership, Product Marketing, Customer Service, Salesforce.com, Advertising, Assets Recovery, Coaching, Cable Broadband, Digital Cable, ICOMS, Team Building, Contractor Supervision, Account Management, Fiber Optic Networks, VOD, Cold Calling, Call Centers, Data Security, Networking, Customer Satisfaction, Strategic Planning, Process Improvement, Multi-location...
Education
Midway College 2004 — 2007
Bachelor of Arts, Organizational Management and Leadership
Somerset Community College 1998 — 2007
Management Information Systems, General
Somerset High School 1994 — 1998
General Studies
Time Warner Cable 2013 - Present
CenturyLink 2011 - 2012
Verizon 2003 - 2011
Level 3 Communications (formerly Genuity) 2002 - 2003
Genuity 2000 - 2002
GTE 1993 - 2000
Skills
Managed Services, Unified Communications, Solution Selling, Co-location, VoIP, Telecommunications, MPLS, Data Center, Project Management, Account Management, Networking, Enterprise Software
Education
Southeast Missouri State University
Sun Solutions USA September 2014 - August 2015
Time Warner Cable December 2011 - August 2012
Target July 2010 - December 2011
Walmart October 2008 - May 2010
Skills
Customer Service, Troubleshooting, Technical Support, Computer Hardware, Windows 7, XP, Networking, Software Installation, Wireless Networking, Computer Repair, Windows Vista, Printers, Active Directory, VMware, IT Operations, Operating Systems, Hardware, Help Desk Support, Laptops, A Certified, A+ Certified, Windows XP
Education
Strayer University 2014 — 2016
Master of Technology (M.Tech.), Information Technology
Midlands Technical College 2013 — 2013
Certificate, Information Technology
South Carolina State University 2002 — 2008
BS, Computer Science
Time Warner Cable 2014 - Present
United States Army National Guard July 2012 - Present
Crowley Independent School District July 2007 - May 2011
Woodforest National Bank April 2005 - July 2007
Skills
Customer Service, Data Entry, Spreadsheets, Payroll, Telephone Skills, Conflict Resolution, Administrative..., Microsoft Office, Advertising, General Administration, Special Education, Elementary Education, Time Management, Classroom Management, PowerPoint, Microsoft Word, Microsoft Excel, Invoicing, Research, Office Administration, Office Management, Public Speaking, Outlook, Security Clearance, Administrative Work, Event Management, Leadership, Event Planning, Policy, Software Documentation, Teaching, Team Leadership, Human Resources, Team Building, Social Media, Training, Employee Training, Teamwork, Communication, Curriculum Development, Leadership Development, Social Media Marketing, Nonprofits, Recruiting, Higher Education, Employee Relations, Coaching, Administration, Management, Access
Education
South University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Tarant County College 2002 — 2005
Associate, Arts
Discovery Communications April 2014 - Present
Time Warner Cable April 2012 - April 2014
Time Warner Cable January 2009 - March 2012
Time Warner Cable October 2007 - December 2008
iN DEMAND August 2007 - October 2007
International Festival of Arts & Ideas January 2007 - June 2007
Nickelodeon August 2005 - December 2005
Skills
Public Relations, Marketing, Entertainment, Event Planning, Event Management, Digital Marketing, Digital Media, Integrated Marketing, Advertising, Brand Management, Management, Strategy, Sales
Education
Southern Connecticut State University 2003 — 2007
Bachelor’s Degree, Communication
Dayton Most Metro May 2015 - Present
Time Warner Cable January 1996 - Present
DaytonGram July 2013 - Present
Tom Gilliam Photography December 2014 - Present
Dayton History December 2013 - Present
Ghost Town Silence (formerly The Rebel Set) December 2005 - Present
Time Warner Cable 2002 - 2003
Time Warner Cable 1999 - 2002
Time Warner Cable January 1996 - 1999
Time Warner Cable 1996 - 1996
Skills
Wireless Networking, Troubleshooting, Routers, Cabling, XP, LAN-WAN, Windows 7, Windows XP, Computer Hardware, VPN, Technical Support, Windows, Switches, Software Installation, Desktop Support, Active Directory, TCP/IP, Help Desk Support, A+ Certified, Laptops, Printers, OS X, Avaya, Ethernet, Hardware, Social Media, Digital Photography, Travel Photography, Commercial Photography, Event Photography, Lightroom, Social Media..., Social Media Outreach, Telecommunications, VoIP
Education
Sinclair Community College 1996 — 2001
Computer and Information Systems Security/Information Assurance
Greene County Career Center 1994 — 1996
Computer Information Systems, Computers, Technology
Beavercreek High School 1993 — 1996
Diploma, General Education
Time Warner Cable October 2008 - Present
GE Capital September 2007 - October 2008
Boston Stoker August 2004 - September 2007
Skills
Project Management, Accounting Applications, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Creative Writing, Commercial Photography, Photography, Troubleshooting, Broadband, Customer Experience
Education
Sinclair Community College 2013 — 2016
Associate's Degree in Science, Biotechnology
Strayer University (DC) 2010 — 2013
Bachelor of Business Administration (B.B.A.), Major - Business and Management, Minor - Legal Studies, Concentration - International Business
Drive Time Car Sales Inc August 2015 - Present
Time Warner Cable February 2015 - Present
UPS Supply Chain Solutions November 2013 - December 2014
Pamlab, LLC March 2012 - May 2013
Cox Communications April 2010 - January 2012
AT&T Mobility May 2008 - January 2010
Skills
Superior organizational..., persuasive, Creative Problem Solving, excellent communicator, good listener, Customer Service, Team Leadership, Wireless, Customer Experience, Sales, Customer Satisfaction, Sales Operations, Sales Process
Education
Grantham University 2013 — 2016
Bachelor of Business Administration (B.B.A.)
Southeastern Louisiana University 2005 — 2007
McDonogh 35 Senior High School 2001 — 2005
Time Warner Cable January 2015 - Present
Time Warner Cable October 2002 - January 2015
Amateur Softball Association (ASA) August 2009 - March 2013
Skills
Telecommunications, Public Relations, Call Centers, Call Center, VoIP, Event Planning, Customer Satisfaction, Wireless, Customer Service, Public Speaking, Account Management, Contract Negotiation, Team Leadership, Team Building, Leadership, Management, Vendor Management, Microsoft Office, Broadband, Project Management, Budgets, Fiber Optics, Training, Troubleshooting
Education
Southeast Community College 1998 — 1999
Automotive
Wells Fargo Securities August 2015 - Present
Wells Fargo Securities September 2007 - August 2015
Time Warner Cable 2003 - 2007
Bank of America 2000 - 2003
Skills
Process Improvement, Vendor Management, Business Analysis, Risk Management, Management, Business Process..., Banking, Project Management, Financial Analysis, Customer Service, PeopleSoft, Account Reconciliation, Access, Change Management, Accounts Payable, Visio, Portfolio Management, Team Building, Information Security, Third Party Vendor..., Risk Assessment
Education
South Carolina State University 1996 — 1999
MS, Agribusiness and Economics
University of South Carolina-Columbia 1993 — 1996
BS, Business Administration
Somerset Hardwood Flooring October 2013 - Present
Time Warner Cable November 2011 - October 2013
Newwave Communications July 2006 - October 2011
Charter Communications June 2005 - July 2006
Midway Veterinary Hospital March 2003 - June 2005
Charter Communications September 2001 - March 2003
Education
Somerset Community College 2000 — 2001
Swhs
Swhs
Executive Assistant 2002 - Present
Southwest Community Health Center February 2005 - Present
Clear Channel Communications July 2003 - February 2005
Time Warner Cable August 2001 - July 2003
Skills
Microsoft Office, Adobe, Self starter, Certified Public Notary, Highly Dedicated, Professional Experience, Ability to Analyze, Board Minutes, Annual Reports, Coordinate Events, Corporate Environments, Non Profit, Marketing Communications, Graphic Design, Nonprofits, Administrative...
Education
Southern Connecticut State University 1996 — 2001
Bachelor of Science (BS), Communication and Media Studies
Charter Communications January 2013 - Present
Cablevision January 2013 - July 2013
Time Warner Cable April 2005 - January 2013
Telcove Sales December 2004 - April 2005
ADELPHIA Data Engineering July 2002 - April 2004
ADELPHIA Data Engineering October 2000 - July 2002
ADELPHIA BUSINESS SOLUTIONS March 1999 - October 2000
KOCH INDUSTRIES Information Technology August 1997 - March 1999
ALPHA BYTE COMPUTER SERVICE March 1993 - August 1997
AT&T Customer Service Division October 1991 - March 1993
Skills
IP, Telecommunications, Switches, Network Design, Network Engineering, VoIP, WAN, Routers, Broadband, Troubleshooting, Optical Fiber, Ethernet, Telephony, Routing, Networking, Wireless, Project Planning, Computer Network..., Budgets, Testing, Fiber Optics, System Deployment, DOCSIS, Cisco Technologies, DWDM, IPTV, Budget planning, Technical Support, TCP/IP, SIP, CCNA, Servers, Hardware, Disaster Recovery, Software Installation, Cabling, LAN-WAN, RF, Network Architecture, Cisco Routers, MPLS, T1, BGP, Unix, Software Documentation, Software Development, DSL, Metro Ethernet, Operating Systems, Juniper
Education
Southeast Community College 2007 — 2008
Cisco CCNA
Ashland-Greenwood High School
Diploma, Technical Trades and Industries
United States Air Force
United States Air Force Training
University of Alaska Anchorage
Telephone Switching
Terminix January 2015 - Present
Network808 February 2013 - Present
Hawaii Visitors & Convention Bureau February 2013 - January 2015
Time Warner Cable January 2008 - January 2013
Hawaii Visitors & Convention Bureau January 2006 - December 2007
PC Mall Gov 2002 - 2006
CDW 2001 - 2002
Skills
Advertising, Marketing Strategy, Online Advertising, Social Media Marketing, Marketing Communications, Marketing, Digital Marketing, Relationship..., Situational Sales..., Strategic Account..., Media Sales, Customer Service, Event Planning, Sales, Trade Shows, Email Marketing, Leadership, Salesforce.com, B2B, Convention Services, Direct Sales, Account Management, Integrated Marketing, Sales Presentations, Sponsorship, Business Development, Strategy, Social Networking, Advertising Sales, Selling, Relationship Development
Education
Southern Illinois University, Carbondale 1998 — 2002
Bachelor of Science (BS), Marketing, Computer Science
Indpendent May 2012 - Present
Schmidt-Rouggly Farm February 2007 - Present
Independent Sales & Marketing 2011 - May 2012
Charter Communications May 2009 - January 2011
Comcast 2005 - 2008
Charter Communications September 2001 - March 2005
Time Warner Cable 1987 - 2000
Skills
Team Building, Customer Retention, Direct Sales, Marketing Strategy, Sales Management, Telecommunications, B2B, Cross-functional Team..., New Business Development, Customer Experience, Customer Satisfaction, Competitive Analysis, Leadership
Education
Southeast Missouri State University
B.S., Social Studies
TELCOR Inc September 2015 - Present
Nebraska Book Company, Inc. June 2014 - Present
Nebraska Book Company June 2012 - June 2014
Nebraska Book Company February 2011 - June 2012
Time Warner Cable May 2010 - February 2011
Time Warner Cable November 2006 - May 2010
Time Warner Cable February 2006 - November 2006
Shopko February 2005 - January 2006
Sun Mart Foods June 2001 - March 2005
Skills
Troubleshooting, Software Installation, Technical Support, Microsoft Office, Customer Service, Computer Hardware, Networking, Windows 7, Windows, Windows Server, Microsoft Word, Microsoft Excel, Software Documentation, Active Directory, Hardware Support, Data Entry, Call Logging, Hardware Installation, VoIP, Electronics Repair, Oral & Written..., Conflict Resolution, Data Analysis, Hardware, BMC Remedy, Social Networking, IBM AIX, Shell Scripting, Ksh, Batch Programming, Unix Administration, Employee Training, End User Training, Interpersonal Skills, Mercury ITG, Team Leadership, C, Leadership, Technical Documentation, Critical Thinking, Analytical Reasoning, Data Manipulation, Bash, VB.NET, Visio, Outlook
Education
Southeast Community College
A.A.S., Electronic Engineering & Servicing with Networking Focus
Lincoln Southeast High School
Lincoln Southeast High School
Time Warner Cable July 2014 - Present
Time Warner Cable June 2013 - July 2014
Time Warner Cable September 2012 - June 2013
Skills
Call Centers, Telecommunications, Broadband, Wireless, Customer Retention, VoIP, Telephony, Customer Experience, MPLS, Customer Satisfaction, Troubleshooting, Managed Services, Co-location, Direct Sales, Technical Support
Education
South Carolina State University 2004 — 2008
Bachelor of Arts (BA), English Language and Literature, General
South Carolina State University 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
TD August 2015 - Present
TD January 2014 - August 2015
United States Postal Service November 2012 - April 2013
Time Warner Cable April 2011 - November 2012
Flextronics 2008 - 2011
Borders 2005 - 2008
Skidmore College Helpdesk 1999 - 2001
Skills
Decision Making, Creative, Customer Service, Technical Training, Training Skills, Supervisory Skills, Sales Support, Software Installation, Hardware Support, Wireless Networking, Cable Modems, Cellular, Bluetooth, High Speed Internet, Music, Fine Art, Cosmetology, Technical Services, Phone Skills, Cashiering, Team Building, Construction, Roofing, Safety, Administrative Support, Interviewing, Hiring/firing, Listening Skills, Problem Solving, Troubleshooting, Technical Support, Cellular Communications, Training, Telephone Skills, Call Centers, Outlook, Event Management, Microsoft Office, Public Speaking, Team Leadership, Program Management, Project Management, Project Planning, Research
Education
Skidmore College 1997 — 2001
Bachelor of Science, Art
Pierre's School of Cosmetology 2002 — 2003
Cosmetology
Time Warner Cable February 2014 - February 2015
InfoCision March 2013 - February 2014
Victoria's Secret November 2012 - February 2013
McDonald's Corporation February 2008 - January 2009
JC Penneys November 2006 - February 2008
Delphi Chassis Systems May 1995 - September 2007
Skills
Retail, Visual Merchandising, Merchandising, Customer Service, Store Management, Fashion, Sales, Microsoft Office, Social Media, Microsoft Excel, Loss Prevention, Inventory Management, Recruiting, Time Management, PowerPoint, Microsoft Word, Retail Sales, Apparel, Marketing, Social Networking, Event Planning, Leadership, Team Building, Customer Satisfaction, Team Leadership
Education
Sinclair Community College 2010 — 2011
Certifications:, Help Desk Analyst, Business Support Systems and Customer Service
Central State University 1986 — 1989
Bachelor of Science, Computer Information Systems
STANLEY SECURITY December 2013 - Present
Time Warner Cable April 2008 - November 2013
Time Warner Cable May 2006 - February 2007
Skills
Call Centers, Troubleshooting, VoIP, Technical Support, Telecommunications, IP, TCP/IP, MPLS, Telephony, Cisco Technologies, LAN-WAN, WAN, Customer Experience, VPN, Active Directory, Computer Hardware, OSPF, Windows 7, Wireless Networking, Routers, Call Center, Switches
Education
Southeast Community College
Time Warner Cable June 2011 - Present
Time Warner Cable July 2008 - June 2011
Davinci's August 2005 - July 2008
Skills
Telecommunications, Management, Customer Service, Project Management, Sales, Leadership, Team Leadership, Troubleshooting, Wireless, VoIP, Resident Retention, Customer Retention, Cash Handling
Education
North Platte High School 2001 — 2005
High school diaploma , General Studies
Southeast Community College
n/a
Execupay 2014 - Present
Time Warner Cable July 2014 - Present
First Convenience Bank September 2009 - September 2014
Wells Fargo June 2004 - September 2009
Skills
Consumer Lending, Leadership, Loans, Credit, Management, Banking, Sales, Customer Retention, Customer Service, Hiring, Strategy, Mortgage Lending, Risk Management, Call Centers
Education
South Plains College
Bachelor’s Degree, Business Administration and Management, General, 3.2
Time Warner Cable July 2004 - Present
Sherwin Williams 1995 - 2004
Skills
Telecommunications, VoIP, Troubleshooting, Broadband, Telephony, Wireless, IP, Computer Network..., Routers, Switches, Ethernet, Cisco Technologies, TCP/IP, Customer Experience, Wireless Networking, Networking, Team Leadership, Customer Service, Routing, Cabling, Technical Support, Fiber Optics, Management, Customer Satisfaction, Customer Retention, Leadership
Education
Sinclair Community College 2010 — 2012
Associate's degree, Network Engineering
Troy High School 1991 — 1995
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Now Digital, Inc. November 2014 - Present
Now Marketplace, Inc. December 2005 - Present
AdStreet July 2005 - December 2005
Time Warner Cable August 2004 - July 2005
Who's Calling May 2003 - May 2004
Time Warner Cable July 2001 - May 2003
World Now, Inc. January 2001 - June 2001
AutoTrader.com May 1998 - January 2001
Orlando Sentinel 1996 - 1998
Vergason Sojourner Johns 1994 - 1996
Skills
Web Strategy, Automotive, SEM, Lead Generation, Online Advertising, Digital Marketing, Mobile Marketing, Customer Retention, Salesforce.com, New Business Development, SEO, Marketing Strategy, Email Marketing, Sales Management, Advertising, Social Media Marketing, Sales Process, E-commerce, Marketing, Start-ups, Sales, Solution Selling, Online Marketing, Account Management, Web Design, Copywriting, PPC, Management, Digital Media, Advertising Sales, Selling, Entrepreneurship, Cold Calling, Training, CRM, Social Networking, Business Planning, Strategic Partnerships, Direct Marketing, Web Analytics, B2B, Sales Operations, Competitive Analysis
Education
UCF Entrepreneur Class 2008 — 2014
Excellence in Entrepreneurship Certificate, UCF Incubator
Southern Illinois University, Carbondale 1990 — 1992
B.A. and B.S., Radio-TV Sales and Management, Business Administration
Valley Lutheran 1984 — 1987
High school diploma
Seattle Cancer Care Alliance November 2011 - Present
Seattle Cancer Care Alliance February 2009 - November 2011
Philips Oral HealthCare May 2008 - February 2009
Interline Brands December 2007 - May 2008
Time Warner Cable August 2004 - November 2007
Neostyle Eyewear September 1998 - August 2004
US Air Force January 1991 - August 1994
Skills
Forklift Operator, ten-key by touch, Excel, Inventory Management, Shipping, Receiving, Documentation, Warehousing, Software Documentation, Distribution Center..., Healthcare, Microsoft Excel, Customer Service, Invoicing, Supervisory Skills, Process Improvement, Administration, Training, Teamwork, Outlook, Administrative..., Team Building, Administrative..., Forklift Operation, Management
Education
Penn Foster 2010 — 2014
Vet Tech
Skyline College 1995 — 1997
Business Administration
CapTech January 2011 - Present
Meridian Technologies and Staffing Services September 2008 - January 2011
Signature Consultants January 2008 - September 2008
Wachovia Bank July 2007 - November 2007
Time Warner Cable March 2006 - May 2007
EquiFirst 2004 - 2006
SMCI June 2001 - October 2003
Sunbelt Rentals 1995 - 1998
Skills
Talent Acquisition, Technical Recruiting, Full-cycle Recruiting, Recruiting, Contract Recruitment, Talent Management, Sourcing, Interviewing, Hiring, Applicant Tracking..., Onboarding, Human Resources, Information Technology, Process Improvement, Management Consulting, Leadership, Strategy, Interviews, Temporary Placement, Consulting
Education
Slippery Rock University of Pennsylvania
Time Warner Cable July 2007 - Present
Community Action Partnership May 2001 - July 2007
AT&T June 1995 - May 2000
Skills
Telecommunications, Customer Service, Troubleshooting, Recruiting, Project Management, Process Improvement, Business Analysis, Integration, Access, Program Management, Microsoft Office, Coaching, Employee Relations, Software Documentation, SharePoint, Microsoft Word
Education
Sinclair Community College 1994 — 2005
Associate of Science (A.S.), Business Administration and Management, General
Self-employed August 2013 - Present
Self-employed September 2010 - Present
Time Warner Cable May 2013 - July 2013
Skills
Call Centers, Customer Satisfaction, Data Entry, Telephone Skills, Customer Service, Outlook, Customer Experience, Administrative..., Fax, Customer Retention, Phone Etiquette, Customer Service..., 10 Key, Time Management
Education
Southeast Community College 2000 — 2002
Werner Enterprises April 2015 - Present
Crete Carrier Corporation October 2013 - April 2015
Time Warner Cable May 2013 - October 2013
Time Warner Cable October 2009 - May 2013
Time Warner Cable March 2009 - October 2009
Skills
Sales, Telecommunications, Call Centers, Troubleshooting, Customer Experience, Customer Satisfaction, Technical Support, Customer Service
Education
Southeast Community College 2007 — 2009
Some College, Business Administration and Management, General
University of Nebraska at Omaha 2006 — 2007
Some College, Business Administration and Management, General
Pomeroy March 2014 - Present
DataVizion September 2012 - March 2014
Huber & Associates, Inc. April 2007 - August 2012
Matheson Tri-Gas 2003 - 2010
Bizco Technologies 2004 - 2007
Time Warner Cable 2002 - 2004
Bizco Technologies 1997 - 2002
AMCI - subsidiary to Union Pacific 1995 - 1997
Skills
Cisco Technologies, VMware, Virtualization, Windows Server, VPN, Firewalls, Active Directory, Network Security, VMware Infrastructure, Citrix, Microsoft Exchange, Routing, DNS, Security, Switches, DHCP, Network Design, WAN, Disaster Recovery, NetApp, Managed Services, Troubleshooting, VDI, Cisco IOS, Cisco Routers, Data Center, Pre-sales, Wireless, Software Installation, Servers, System Administration, Networking, Storage Area Networks, Hardware, IP, Network Architecture, SAN, Cisco Nexus, VMware ESX, Electronics Repair, Storage, IIS, Routers, Enterprise Software, vSphere, Hyper-V, High Availability, Infrastructure, LAN-WAN, HP
Education
Southeast Community College 1994 — 1995
Associate's degree, Electronics
University of Nebraska-Lincoln 1990 — 1993
Electrical Engineering
Family First Dentistry March 2002 - Present
Lexington County Health Department 1996 - 2002
Time Warner Cable 1993 - 1994
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Medical Terminology, Cpr Certified, Telephone Skills, Outlook, Healthcare
Education
South Carolina State University 1990 — 1996
Master of Science (M.S.), Nutritional Sciences
South Carolina State University 1981 — 1985
Bachelor's of Science, Biology/Chemistry
Time Warner Cable November 2012 - Present
Pinpoint Communications November 2007 - December 2012
EchoStar Corporation September 2004 - January 2007
WOWT July 2003 - August 2004
Skills
Cisco Routing &..., Cisco Certified, BTI Systems, Cyan, IP, Network Security, Software Installation, Cisco Technologies, Telecommunications, Cisco Routers, MPLS, Troubleshooting, VoIP, Ethernet, Network Administration, BGP, Telephony, Routers, Data Center, Switches, Routing, WAN, Juniper, Fujitsu Flashwave, VPN, Wireless, Networking, Network Design, Network Engineering, Cisco IOS, LAN-WAN, Computer Network..., SIP, Fiber Optics, Network Architecture, Optical Fiber
Education
University of Nebraska-Lincoln 2007 — 2007
Bachelor of Arts (BA), Dance
Southeast Community College 2001 — 2003
Associate of Applied Science (AAS), Electronic Engineering Technology
Self-employed January 2011 - Present
Time Warner Cable June 2012 - September 2012
US Navy December 1977 - December 1981
Skills
Microsoft Word, Proofreading, Editing, Editorial, Blogging, History, American History, Histology, Hiking, Photography, Writing, Customer Service, Sales, Stamp Collecting
Education
SUNY College at Old Westbury 1993 — 2002
Bachelor of Arts (BA), American Studies
Slippery Rock University of Pennsylvania 1970 — 1974
None, Speech and Theater
Time Warner Cable July 2014 - Present
Best Buy October 2012 - April 2014
Best buy August 2009 - October 2012
Best Buy August 2005 - May 2009
RRI August 1999 - February 2009
Skills
Highly detail oriented, Problem Solving, Customer Satisfaction, Inspiration, Employee Engagement, Financial Accounting, Customer Engagement, Business Process..., New Hire Orientations, New Hire Training
Education
University of Phoenix 2012 — 2014
Bachelor of Business Management, Accounting and Business/Management
South Piedmont Community College 2004 — 2006
Associate of Science (A.S.), Accounting and Finance
Gwynn Park High School 1978 — 1981
Associate's degree, Accounting and Business/Management
FedEx Services August 2011 - Present
robertgerlach.com January 2000 - Present
Thermo Fisher Scientific February 2011 - August 2011
Thermo Fisher Scientific June 2008 - August 2011
American Eagle Outfitters January 2008 - May 2008
Time Warner Cable August 2006 - December 2007
Adelphia Communications, Inc. August 2000 - August 2006
Ringdale 1997 - 1999
SEMATECH 1996 - 1997
Society of Collegiate Journalists January 1994 - May 1995
Skills
SEO, Web Design, Web Content Management, User Acceptance Testing, E-commerce, Dreamweaver, User Interface Design, HTML, CSS, Analytics, Business Analysis, Web Development, JavaScript, CMS, User Experience, Team Leadership, Requirements Gathering, Prototyping, PHP, DHTML, Project Planning, Regression Testing, Google Analytics, Project Management, Mobile Devices, Software Documentation, User Interface, Web Analytics, Databases, Information Architecture, Web Services, Creative Direction, Cross-functional Team..., Graphic Design, Testing, Brand Development, Business Process, Usability, XHTML, Website Development, WordPress, SharePoint, Web Applications, Content Management, Web Project Management, Management, Leadership, Process Improvement, Analysis
Education
Western Governors University 2015 — 2017
Master of Business Administration (M.B.A.), Master of Business Administration in IT Management (2017 expected completion)
Adelphia University 2003 — 2003
Certificate, Management Training Program
Slippery Rock University of Pennsylvania 1991 — 1995
Bachelor, Communications
Grove City Senior High
Time Warner Cable December 2013 - Present
Time Warner Cable April 2013 - December 2013
Time Warner Cable July 2011 - April 2013
(mt) Media Temple 2011 - 2011
ManPer Manufacturing 2010 - 2011
Sysco April 2007 - January 2010
Rosetta Stone 2010 - 2010
TransCore April 2006 - April 2007
Comcast Cable December 1998 - April 2006
Comcast 1998 - 2006
Skills
Call Center, Sales, Scheduling, Training & Development, Translation, IVR, Customer Retention, Customer Service, Multicultural and..., Organizing Events and..., Sales Incentive..., B2B services, eCommunications, Bilingual-Spanish, College Recruiting, PNL, Customer Satisfaction, Inventory Control, Customer Experience, Multicultural, Hispanic Marketing, Social Networking, Quality Assurance, Incentives, Forecasting, Services Sales, Budgeting, Customer Relations, ACD, Key Performance..., Microsoft Office, Supervisory Skills, Hiring, Avaya, Workforce Management, Administration, Call Routing, Customer Loyalty, Restaurants, PBX, Localization, Call Recording, Planning, Negotiation, Speech Recognition, Multilingual, Outbound, Problem Solving, Documentation, Sales Management...
Education
Virginia Military Institute 1994 — 1998
BA, International Studies
Sonoma State University 1997 — 1997
BA, Political Science
J.P. Morgan December 2013 - Present
Bank of America January 2012 - Present
Bank of America May 2011 - December 2012
Wachovia, A Wells Fargo Company August 2009 - December 2011
Wells Fargo Home Mortgage October 2007 - June 2008
Time Warner Cable March 2004 - April 2006
Exult October 2001 - February 2003
Cingular Wireless February 1998 - September 2001
First Union National Bank October 1995 - December 1997
United States Navy June 1987 - October 1995
Skills
Outlook, PeopleSoft, Project Management, Change Management, Business Objects, Business Process Mapping, Access, Analysis, Microsoft Excel, Quality Assurance, Training, Databases, Forecasting, Team Building, SAS, Microsoft Office, Strategic Planning, SDLC, Process Improvement, Auditing, Six Sigma, Vendor Management, Customer Service, Business Analysis, Microsoft Word, Microsoft SQL Server, Team Leadership, Banking, Business Intelligence, Accounts Payable, Troubleshooting, Relationship Management, Call Center, Cross-functional Team..., Risk Management, Program Management, Business Process, SharePoint, Call Centers, Management, Software Documentation, Visio, Data Analysis, Project Planning, Strategy, Leadership
Education
Penn State University 2013 — 2015
Bachelor of Science (B.Sc.), Economics
South Carolina State University 1990 — 1993
Chemistry
Orangeburg Wilkinson High 1983 — 1987
Mueller Recreational Products June 2014 - Present
Homestead Hops May 2014 - Present
Fiserv May 2012 - May 2014
Computer Hardware Inc July 2009 - December 2013
Time Warner Cable May 2008 - July 2009
Circuit City September 2007 - May 2008
Best Buy September 2001 - September 2007
Skills
Social Networking, Social Media Marketing, Video Editing, Final Cut Pro, Advertising, Adobe Creative Suite, Microsoft Office, Web Design, Print Design, Branding, Marketing Strategy
Education
Southeast Community College 2006 — 2010
AAS, Visual Publications
Comcast Cable June 2009 - Present
Hartley Associates October 2005 - June 2009
Time Warner Cable January 2003 - January 2005
CableLabs June 2002 - December 2002
Excite@Home August 1999 - March 2002
WebTV January 1999 - August 1999
Americast December 1996 - January 1999
Teledyne November 1995 - December 1996
Zenith Electronics 1989 - 1995
Skills
Systems Engineering, Systems Analysis, Telecom BSS, Architecture, Integration, VOD, Software Development, Product Management, Project Management, Telecommunications, Broadband, Vendor Management, Interactive TV, IPTV, Set Top Box, Software Engineering, Embedded Systems, Web Services, Provisioning, Distributed Systems, TR-069, SNMP
Education
Southern Illinois University, Carbondale 1985 — 1989
BS, Computer Science
Southern Illinois University, Carbondale 1982 — 1983
AAS, Electronics Technology
TCF Bank August 2007 - Present
Time Warner Cable 1988 - 2006
Skills
Employee Relations, Generalist, Problem Solving, Employment Law, Personnel Management, Onboarding, Conflict Resolution, Deferred Compensation, PeopleSoft, Organizational..., Organizational..., Leadership, Strategic Planning, Change Management, Training, Leadership Development, Team Building, Interviews, Management, Employee Training, Hiring, Vendor Management, Customer Service, Coaching, Policy, Process Improvement, Career Development, Human Resources
Education
The College of St. Scholastica 2002 — 2003
MA, Management
Slippery Rock University of Pennsylvania
BA, Communications
Urban Adventures
NA, None
Time Warner Cable March 2007 - Present
Comcast January 2002 - October 2006
Agilent November 2000 - October 2001
Cable One January 2000 - November 2000
Lenscrafters May 1997 - January 2000
Taco Bell March 1994 - May 1997
Skills
Telecommunications, Customer Service..., Leadership Development, VoIP, Wireless, Ethernet, Call Center, Troubleshooting, Telephony, Broadband, Optical Fiber, Fiber Optics
Education
Heald Institute of Technology 1998 — 2000
AAS, Computer Technology
Sonoma State University 1988 — 1993
Bachelor of Arts (BA), English Language and Literature, General
TIAA-CREF April 2015 - Present
Wells Fargo July 2013 - April 2015
T.W. Brown Associates, LLC October 2012 - December 2014
Mom Corps May 2013 - July 2013
Time Warner Cable October 2009 - September 2012
Wachovia April 2007 - June 2009
Wachovia January 2003 - April 2007
Wachovia May 2001 - January 2003
Wachovia September 2000 - May 2001
Wachovia December 1998 - September 2000
Skills
Change Management, Relationship Management, Strategic Planning, Project Management, Performance Consulting, Workshop Facilitation, Customer Service, Process Improvement, Performance Management, Leadership Development, Vendor Management, Team Building, Talent Management, Leadership, Employee Relations, Organizational..., Employee Engagement, Human Resources, Coaching, PeopleSoft, Nonprofits, Recruiting, Strategy, Training, Program Management, Call Centers, Talent Acquisition
Education
South Carolina State University 1989 — 1993
Bachelor of Science, Accounting
University of South Carolina-Columbia
Master of Business Administration (MBA)
Firespring January 2014 - Present
Cost Effective Technologies February 2013 - February 2014
Geek to the Rescue July 2003 - February 2013
Pillar To Post March 2012 - August 2012
Best Buy May 2000 - July 2008
Time Warner Cable June 2003 - August 2003
Skills
Customer Service, Networking, Technical Support, Microsoft Office, Microsoft Servers, Microsoft Exchange, Hyper-V, Wireless Networking, pfSense, cPanel, Firewalls, Barracuda Spam Firewall, Virtualization, Remote Administration, Remote Troubleshooting, Antivirus, Computer Hardware, VoIP, VPN, Security, DNS, Disaster Recovery, Network Design, Infrastructure, Awesomeness
Education
University of Advancing Technology 2006 — 2009
Bachelor of Science (BS), Network Security
Southeast Community College 1999 — 2002
Associate's degree, Microcomputer Technology
Time Warner Cable June 2012 - Present
Time Warner Cable December 2006 - June 2012
Dark Fiber Solutions Inc September 2003 - November 2006
Skills
JUNOS, BGP, OSPF, Cisco Switches, Network Engineering, Juniper, DOCSIS, Routing Protocols, MPLS, Cisco, Routers, Routing, WAN, Switches, Cisco Technologies, IP, Optical Fiber, RIP, Cisco IOS, Troubleshooting, HSRP, VLAN, Ethernet, Frame Relay, Networking, VoIP, Servers, VPN, QoS
Education
Southeast Community College 2001 — 2003
Associate of Arts and Sciences (AAS), Electronic Engineering
Time Warner Cable July 2008 - Present
Blue Gill Consulting Group LLC May 2006 - July 2008
Miami Valley Hospital July 2002 - March 2006
Miami Valley Hospital March 1996 - June 2002
Skills
Applicant Tracking..., College Recruiting, New Hire Orientation, Onboarding, Full-cycle Recruiting, PeopleSoft, Talent Management, HRIS, Job Fairs, Screening Resumes, HR Policies, Screening, Building Relationships, Team Building, Customer Retention, Organizational..., Process Improvement, Recruiting, Talent Acquisition, Interviews, Hiring
Education
Southern New Hampshire University 2014 — 2016
Master of Business Administration (MBA), Business Intelligence
Wright State University 2007 — 2008
BS, Organizational Leadership
Sinclair Community College 1994 — 2002
AS, Computer Information Systems
D Hart Accounting Practitioner, LLC January 2003 - Present
Allen University 2011 - 2013
Time Warner Cable April 2002 - October 2006
H&R Block January 1995 - November 2003
SCANA April 2000 - April 2002
Skills
Payroll, QuickBooks, Tax, Accounting, Instructors, Tax Preparation, Income Tax, Accounting Instructor, Income Tax Instructor, Finance, Business Consultant
Education
Strayer University 2008 — 2010
Masters, Accounting - Taxation Concentration
South Carolina State University 1989 — 2004
Bachelor of Science (B.S.), Accounting
South Carolina State University 1989 — 1994
Bachelor of Science (BS), Accounting
Personalized Odysseys April 2012 - Present
Time Warner Cable March 2012 - April 2012
Insight Communications January 2011 - March 2012
Insight Communications July 2004 - January 2011
Time Warner Cable Interactive Group 2002 - 2004
National Breast Cancer Coalition 2002 - 2002
StarBand Communications, Inc. 2000 - 2001
Road Runner of Time Warner Cable 1996 - 2000
Television Food Network 1994 - 1996
Time Warner Cable of NYC 1985 - 1994
Skills
Internal Communications, Telecommunications, Media Relations, Cable Television, Corporate Communications, Strategic Planning, Strategic Partnerships, Crisis Communications, Organization, Tourism, Volunteer Management, Investor Relations, Internal & External..., Leadership, Marketing, Strategic Communications, Video, Press Releases
Education
Skidmore College
BA, History
The New School
MA, Psychology
Time Warner Cable Security Police OfficerWackenhut SecuritiesDecember 2004 - Present
Obverse Incorporated April 2003 - December 2004
Education
Southeastern Louisiana University 1987 — 1991
Time Warner Cable
Skills
Call Centers, Telecommunications, Instructor-led Training, Instructional Design, Customer Experience, Training, Coaching, Training Delivery, E-Learning
Education
Sonoma State University
Time Warner Cable July 2015 - Present
Big Fuel Communications LLC December 2014 - July 2015
Y&R The Bravo Group September 2013 - November 2014
Gotham Inc. February 2013 - August 2013
BBDO August 2010 - January 2013
GlobalHue January 2009 - August 2010
GlobalHue March 2007 - December 2008
GlobalHue May 2004 - February 2007
Skills
Languages, Spanish-English, Multicultural Marketing, Integrated Marketing, Outdoor Advertising, Digital Strategy, Digital Marketing, Direct Marketing, Direct Mail, Advertising, Online Advertising, Radio, Television, Interactive Advertising, Interactive Marketing, Creative Direction, Digital Media, CRM, Social Media, Strategy, Market Research, Marketing, Creative Strategy, Media Planning, Relationship Marketing
Education
Skidmore College 2000 — 2004
Bachelor of Science (B.S.), Business Administration and Management, General
Excellus BCBS October 2013 - Present
Excellus BCBS June 2012 - October 2013
Time Warner Cable December 2008 - March 2012
Time Warner Cable May 2005 - December 2008
Time Warner Cable October 2003 - May 2005
CarMax November 2001 - October 2003
Teligent, Inc February 1999 - November 2001
Linderlake Corporation July 1997 - December 1999
Skills
Research, Business Analysis, Financial Analysis, Operations Management, Operations Research, Financial Reporting, Risk Management, Risk Assessment, Risk Analysis, Compliance Audits, Internal Audit, Internal Controls, Inventory Controls, Contracts Review, Contract Negotiations, Sales Support, Process Improvement, Process Development, Process Management, Business Process..., Data Analysis, Business Planning, Training & Development, Contract Negotiation, Forecasting, PeopleSoft, Vendor Management, Change Management, Training, Cross-functional Team..., Management, Budgets, Access, Software Documentation
Education
Slippery Rock University of Pennsylvania 1990 — 1995
BA, Geography/Environmental Planning
Pittsford Sutherland High School 1986 — 1990
Regents, College prep
Carolinas HealthCare System March 2015 - Present
Carlisle Companies November 2013 - September 2014
FairPoint Communications May 2007 - November 2013
Time Warner Cable December 2004 - May 2007
VF Corporation July 1998 - December 2004
Insignia Management Group January 1994 - July 1998
Education
Winthrop University 1987 — 1992
Southeastern Oklahoma State University 1985 — 1987
peer1 hosting a Cogeco company February 2015 - Present
Time Warner Cable Business Class November 2007 - September 2014
Time Warner Cable November 2007 - February 2009
Convergys December 1999 - November 2007
T-Mobile April 2004 - July 2006
Skills
Customer Satisfaction, Direct Sales, Account Management, Sales Management, Customer Experience, VoIP, Managed Services, Cold Calling, Customer Retention, Call Center, Solution Selling, Telephony, Telecommunications, Sales Process, Broadband, Wireless, Customer Service, Selling, Salesforce.com, Sales Operations, Team Leadership, Sales, Call Centers, Ethernet, Networking, Management, Sales Presentations, CRM, Co-location, New Business Development, Business Development, Strategic Partnerships, Vendor Management, Unified Communications, B2B, Product Marketing, Team Building, Product Management, Cross-functional Team..., Lead Generation, Avaya, MPLS, P&L Management, Workforce Management, Strategy, Team Management, Forecasting, Customer Acquisition, T1
Education
The University of Texas-Pan American 2007 — 2009
South Texas College
Business Administration and Management, General
Viaero Wireless March 2014 - June 2014
Dell November 2012 - August 2013
Dell Services April 2011 - May 2012
Intralot July 2010 - July 2011
Cabela's WFB February 2010 - June 2010
Manpower November 2009 - February 2010
Bresnan Communications March 2008 - June 2009
Comcast Cable March 2005 - December 2007
Time Warner Cable July 2002 - March 2004
Alltel June 2000 - July 2002
Skills
Customer Satisfaction, Team Leadership, Troubleshooting, XP, Call Center, Customer Service, Telecommunications, Call Centers, Computer Hardware, Windows 7, Project Management, Active Directory, Networking, Technical Support, System Administration, BMC Remedy, Visio, Adobe Creative Suite, Quality Control, Beta Testing, Microsoft Excel, Microsoft Word, PowerPoint, VPN, Cisco VoIP, Avaya IP Telephony, CSG, Microsoft Publisher, Remote Desktop, TeamViewer, VMware, Join.me, GoToMeeting, GoToMyPC, GoToAssist, Android, Mac OS, iOS, Blackberry, Blackberry Enterprise...
Education
Southeast Community College 2009 — 2011
A.A.S, Computer Information Technology
Southeast Community College 1992 — 1994
Time Warner Cable 2006 - Present
Time Warner Cable 1990 - 2006
Time Warner Cable 1990 - 1990
Time Warner Cable 1989 - 1990
Time Warner Cable 1987 - 1989
Time Warner Cable 1986 - 1987
Education
JONES/NCTI
Diploma, Advanced Technician
National Cable Television Institute
Diploma, System Technician
National Cable Television Institute
Diploma, Service Technician
National Cable Television Institute
Diploma, Installer Technician
Southeast Community College 1982 — 1986
Associates Degree, Electronics
Time Warner Cable May 1995 - Present
Time Warner Cable 1995 - 2013
Education
Skidmore College
Time Warner Cable July 2015 - Present
Tribeca Parenting April 2012 - July 2014
Tribeca Parenting July 2011 - April 2012
Present Focus October 2007 - April 2008
Te Casan Fashion House February 2007 - October 2007
American Folk Art Museum September 2003 - May 2004
Lambda Legal September 2001 - June 2003
Skills
Marketing Communications, Strategic Communications, Media Relations, Corporate Communications, Social Media, Microsoft Office, Public Relations, Marketing, Customer Service, Public Speaking, Research, Event Planning, Event Management, Administration, Executive...
Education
Southeastern University
Sports Management
Time Warner Cable March 2009 - Present
Archstone Solutions Group April 2008 - March 2009
BankUnited March 2006 - December 2008
World Savings March 2004 - March 2006
DAVcon Solutions, Inc. February 2003 - March 2004
NEC Eluminant Technologies May 2000 - February 2003
NEC America December 1997 - May 2000
NEC America November 1996 - December 1997
Texas Department of Transportation February 1993 - November 1996
Texas Employment Commission January 1992 - February 1993
Skills
Leadership, Team Leadership, Employee Training, Project Management, Business Planning, Telecommunications, Business Analysis, Business Development, Vendor Management, Visio, Process Improvement, Process Engineering, Software Documentation, Management, Training, Program Management, Operations Management, Account Management, Business Process..., Cross-functional Team...
Education
Southern Illinois University, Carbondale 1989 — 1991
BS, Industrial Technology, School of Engineering & Technology
TelePacific Communications February 2014 - Present
TelePacific Communications October 2012 - February 2014
Grande Communications August 2005 - September 2012
Grande Communications Networks LLC August 2005 - June 2007
Time Warner Cable March 2004 - August 2005
Charter Funding October 2003 - March 2004
Broadwing Communications December 2000 - November 2002
Skills
Telecommunications, Call Center, DSL, Fiber Optics, Wireless, Troubleshooting, TCP/IP, Account Management, Customer Service, Windows, Outlook, Software Documentation, VoIP, Team Building, Windows 7, Operating Systems, Ethernet, Call Centers, Networking, Broadband, Technical Support, MPLS, IP, Managed Services, Co-location, Computer Network..., SIP
Education
University of Phoenix 2013 — 2014
Graduate Project Management, Project Management, A
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, A
Southeastern Louisiana University 1991 — 2000
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Time Warner Cable May 2015 - Present
Kinetic Solutions, LLC May 2012 - March 2015
Texas Health Presbyterian Hospital - WNJ February 2012 - May 2012
TrailBlazer Health Enterprises June 2010 - June 2011
Accent November 2009 - April 2010
Unifirst Holdings August 2008 - November 2009
CIGNA Healthcare October 2001 - May 2008
Huntington Apartments March 2001 - September 2001
Skills
Employee Benefits, Training, Process Improvement, Leadership, Management, Customer Service, Payroll, Insurance, Team Building, Employee Relations, Accounts Receivable, Marketing, Strategic Planning, Analysis, System Administration, Outlook, Sales, Budgets, Leadership Development, Customer Satisfaction, Coaching, Strategy, Human Resources, Microsoft Office, Account Management, Team Leadership, Healthcare
Education
Southeastern Oklahoma State University 2004 — 2008
Bachelor's, Business Management
Time Warner Cable March 2013 - Present
Time Warner Cable August 2005 - Present
Steven E. Elliott, Esq. May 2002 - March 2005
Skills
Call Center, PeopleSoft, Telecommunications, Employee Relations, Customer Service, Outlook, Onboarding, Account Management, Sales, Microsoft Office, Team Building, Recruiting, PowerPoint, Project Management, Event Planning, Marketing Communications, Internal Communications, Leadership, Marketing, Social Media, Sales Management, Sales Operations, Cross-functional Team..., Direct Sales, Call Centers, Customer Experience, Customer Retention, Salesforce.com, Team Leadership, Customer Satisfaction, Sales Process, Management
Education
Sinclair Community College 2009 — 2011
Business Management
Wells Fargo April 2015 - Present
Signature Consultants August 2014 - April 2015
Time Warner Cable May 2014 - August 2014
Bank of America March 2003 - May 2014
BAE Systems Information Technology September 2002 - April 2003
Trinity Software Systems November 2001 - March 2002
BAE Systems Information Technology July 2000 - November 2001
Booz•Allen & Hamilton April 1996 - July 2000
Central Intelligence Agency May 1993 - April 1996
Skills
SAS, SQL, Microsoft Excel, MicroStrategy Certified..., Microsoft Access, Crystal Reports, Oracle, Teradata Data Warehouse, Sybase, MicroStrategy Certified...
Education
University of North Carolina at Charlotte 2015 — 2017
Master of Science (MS), Data Science and Business Analytics
South Carolina State University 1990 — 1995
Bachelor of Science (BS), Mathematics Teacher Education
BNI June 2011 - Present
Independent Contractor March 2003 - Present
Addons 2009 - 2009
Mincom 2004 - 2009
Time Warner Cable November 1998 - April 2004
Skills
Software Engineering, Databases, SQL Server, HTML, SQL, Testing, Database Administration, Access, Programming, Database Management, XML, T-SQL, Network Administration, Network Security, COBOL, Nortel Phone..., Progress Database..., Web Design and..., Crystal Reports, Active Directory, Problem Solving, Ellipse, Epicor, ERP, Microsoft SQL Server
Education
Leader Quest 2010 — 2011
MCSE, MCITP, ITIL & SQL Server DBA
Southeast Community College 1985 — 1986
Associates, Computer Programming/Accounting
Time Warner Cable May 1995 - Present
Education
Southern Connecticut State University 1969 — 1973
BA, Chemistry, Math
Greenwich High School 1966 — 1969
Time Warner Cable January 2011 - January 2013
University of Wisconsin MDS/SWAP January 2007 - January 2009
CPU Solutions, Inc January 2005 - January 2007
Employment Services /HSA January 2004 - January 2005
Bob’s Video Productions January 2002 - January 2004
Gateway Computers Inc. January 2000 - January 2002
U.S. Army /Army National Guard January 1989 - June 2000
Citibank January 1999 - January 2000
Skills
Customer Service, Sales Management, Account Management, New Business Development, Sales, Negotiation, Strategic Planning, Solution Selling, Microsoft Office, Management, Marketing Strategy, Team Building, Direct Sales, Team Leadership, Product Management, Leadership, Time Management, Training
Education
Southeast Technical Institute
Driscoll Children's Hospital February 2014 - Present
Time Warner Cable March 2013 - December 2013
Time Warner Cable March 2012 - March 2013
Time Warner Cable June 2009 - March 2012
BBVA Compass 2008 - 2009
Texas State Bank 2007 - 2008
Skills
Public Relations, Social Media, Corporate Communications, Media Relations, Marketing Communications, Strategic Communications, Newsletters, Press Releases, Blogging, Copywriting, Social Media Marketing, Internal Communications, Editing, Social Networking, Integrated Marketing, Leadership
Education
Smith College
Bachelor of Arts (BA), Political Science and Government
Time Warner Cable August 1980 - Present
Skills
Network Design, DWDM, Optical Fiber, Ethernet, TCP/IP, Broadband, Switches, Troubleshooting, Wireless, IP, IPTV, Computer Network..., Fiber Optics, Network Engineering, VoIP, Telephony, DOCSIS, Cabling, HFC, MPLS, RF, VOD, T1, Routers, Routing, Telecommunications, OSPF, WiFi, WAN, Network Architecture, BGP, MPEG, QoS, Cable Modems, Digital TV
Education
Cisco Networking Academy 2005 — 2007
Cisco Certified Network Associate, Switching and Routing
Southeast Community College 1983 — 1987
Associate of Applied Science, Electronics Technology, 3.98
National Technical Schools 1979 — 1981
Diploma, Master Course in Color Television Servicing
Time Warner Cable Technical Support AgentACNMay 2011 - October 2012
Wells Fargo September 2010 - May 2011
HeartBright Foundation June 2010 - September 2010
Bellsouth/AT&T July 2003 - December 2009
Convergys July 2002 - July 2003
New South Parking July 1996 - July 2002
Skills
Outlook, Microsoft Office, Call Center, Troubleshooting, Customer Service, Computer Hardware, XP, Windows 7, Networking, Windows, Technical Support, Telecommunications, Salesforce.com, Telephony, Wireless, Telephone Skills, Routers, Time Management, Network Administration, DSL, Servers, Active Directory, Call Centers, Coaching, Leadership, System Administration, Software Installation, VoIP, Windows Vista, Wireless Networking
Education
Southeastern Louisiana University
Bachelor of Science, Psychology
TechSkills
Time Warner Cable October 2015 - Present
Qbase July 2012 - August 2015
Macy's September 2012 - November 2012
Human Resources Contractor January 2011 - December 2011
S&S Healthcare Strategies, Ltd February 2007 - January 2011
Xerox February 2006 - February 2007
International Medical Group February 2004 - February 2006
Anthem 1998 - 2003
Skills
Technical Recruiting, Human Resources, Talent Acquisition, Benefits Administration, Succession Planning, Employee Relations, Hiring, Job Analysis, Performance Management, Conflict Resolution, Labor Relations, Employment Law, Onboarding, Employee Training, Training, Recruiting, Employee Benefits, PHR, HRIS, Six Sigma, Organizational..., Talent Management, Leadership Development, Process Improvement, Problem Solving, Interviewing, Payroll, Business Analysis, Workforce Management, Call Center, Benefits, Workforce Planning, Employee Engagement, Performance Improvement, Personnel Management, Employee Handbooks, Interviews, Deferred Compensation, College Recruiting, New Hire Orientations, Temporary Placement, Applicant Tracking..., Job Descriptions, FMLA, HR Policies, HR Consulting, Screening Resumes, Internet Recruiting, Benefits Negotiation, Grievances
Education
Sinclair Community College
Human Resources Management, Human Resources Management/Personnel Administration, General
Time Warner Cable Business Class Training ManagerAustin Radiological AssociationOctober 2014 - Present
Time Warner Cable February 2007 - August 2014
Skills
Call Centers, Telecommunications, VoIP, Training, Customer Retention, Employee Relations, Customer Service, PeopleSoft, Team Building, Broadband, Onboarding, Customer Satisfaction, Leadership, Management, Team Leadership
Education
Southeastern Louisiana University
Business Management
Time Warner Cable March 2007 - March 2010
Warner Cable January 2007 - January 2010
McDonald’s Restaurant January 2006 - January 2007
Sinclair Community College Bookstore January 2004 - January 2006
Walt Disney World March 1999 - August 1999
Skills
Hospitality Management, Hotels, Hospitality Industry, Hospitality, Hotel Management, Food & Beverage, Front Office, Resorts, Pre-opening, Banquets, Micros, Restaurants
Education
Miami Jacobs College
Associate of Applied Science, Massage Therapy/Therapeutic Massage
Sinclair Community College 1999 — 2001
Associate of Applied Science, Travel and Tourism
Time Warner Cable October 2011 - Present
US Navy October 2011 - Present
Education
Southern Connecticut State University 2006 — 2009
B.A., Political Science
HP Enterprise Services September 2011 - Present
HP Enterprise Security Services August 2010 - Present
ESNS November 2008 - August 2010
HP Enterprise Services 2008 - 2010
Time Warner Cable August 2007 - November 2008
Skills
Technical Services, Manual Testing, Computer Hardware..., Quality Assurance, BMC Remedy, Quality Center, Wireless Networking, Help Desk Management, QTP, Operating Systems, Software Requirements, Functional Analysis, Computer Science, computer software, Test Planning
Education
Winston-Salem State University 2003 — 2006
Bachelor of Science, Computer Science minor in Mathematic
South Piedmont Community College 2002 — 2003
Time Warner Cable August 2014 - Present
Verizon Wireless July 2011 - March 2015
AT & T January 2008 - July 2011
Education
Strayer University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
South Carolina State University 1997 — 2001
Bachelor of Science (B.S.), Mathematics
Strayer University
Master of Science (MS), Information Technology
Time Warner Cable 2013 - Present
South Texas College February 2013 - April 2013
United States Marine Corps September 2007 - March 2011
United States Marine Corps March 2007 - March 2011
United States Marine Corps March 2007 - March 2011
Skills
Military, Military Experience, Military Training, Equipment Installation, Cabling, Structured Cabling, Patch Panels
Education
South Texas College 2012 — 2013
Computer Support Specialist, Electronic and Computer Maintenance Technology
Mane Inc. 2011 - 2012
Time Warner Cable June 2004 - September 2007
US Postal Service January 2000 - June 2003
Rogers Jewelers Ltd. October 1994 - December 1999
Snapps Incs, (dba Rally's) May 1986 - October 1994
Education
Sinclair Community College 1992 — 1995
Associate of Science (A.S.), Business Administration and Management, General
Time Warner Cable November 2007 - Present
Lutheran Family Services in the Carolinas September 2005 - Present
Education
James Hill house High School 1983 — 1987
Southern Connecticut State University
Time Warner Cable March 2013 - Present
Education
South Carolina State University 1995 — 1999
Bachelor of Science (BS), Chemistry
Time Warner Cable November 2012 - January 2015
Skills
Telecommunications, Customer Service, Call Centers, Sales, Customer Satisfaction
Education
South Carolina State University
Psychology
Time Warner Cable July 2012 - September 2013
Teleperformance, USA June 2009 - October 2012
Education
South University 2013 — 2016
Great American Proffessional Risk Insurance Services December 2014 - Present
Time Warner Cable October 2014 - December 2014
The Wendy's Company 2010 - 2013
Skills
Food Service, Customer Satisfaction, Cash Handling Experience, Restaurants, Customer Service, Cashiering, Cash Register, Phone Etiquette, Inventory Management, Time Management
Education
South Piedmont Community College 2007 — 2012
Associate of Science (A.S.), Computer Science
Union County Early College 2007 — 2012
Associate of Science (A.S.), Computer Science
Time Warner Cable April 2014 - Present
Torrid February 2013 - May 2014
Skills
Retail Sales, Retail, Customer Service, Fashion, Teamwork, Loss Prevention, Store Management, Store Operations, Apparel, Cashiering
Education
Skagit Valley College 2011 — 2012
Associate of Arts (A.A.), General Studies
Time Warner Cable November 2006 - Present
DSW July 2004 - November 2006
Hearst Service Center June 1998 - February 2006
Skills
Customer Satisfaction, Management, Customer Service, Call Centers, Troubleshooting, Technical Support, Telecommunications, Customer Experience, Customer Retention
Education
South Carolina State University 1979 — 1983
Bachelor's degree, Mechanical Engineering/Mechanical Technology/Technician
Time Warner Cable January 2014 - Present
holiday Inn downtown lincoln May 2012 - July 2014
Runza August 2008 - April 2012
Education
Southeast Community College 2010 — 2011
Electrical and Electronics Engineering
North star high school 2006 — 2010
High school diploma
Time Warner Cable January 1990 - December 2014
Skills
Phone Etiquette, Sales, Billing Systems, Team Leadership, Training, Customer Service, Computer Proficiency, Office Management, Nursing, Home Care, Hospitals, Cash Flow, People Skills, Problem Solving, Microsoft Word, Microsoft Excel, Fax, Multi-line Phone
Education
Southeast Community College 1977 — 1978
Certified Nursing Assistant/Medication Aide, Certified Nursing Assistant