Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
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15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Saban Brands September 2014 - September 2015
Time Warner Cable October 2012 - April 2014
Warner Bros. Entertainment Group of Companies October 2011 - October 2012
Chevron May 2007 - February 2010
Chevron August 2006 - May 2007
Wollborg/Michelson March 2002 - July 2006
Kaiser Aluminum July 2001 - February 2002
Nissan North America September 2000 - June 2001
Merisel, Inc October 1996 - January 2000
Skills
Forecasting, Telecommunications, New Business Development, Data Analysis, Training, Microsoft Excel, Sales, Leadership, Inventory Management, Analysis, Microsoft Office, Business Analysis, Sales Operations, Team Building
Education
University of Rochester 1994 — 1996
B.A., Statistics
Monroe Community College 1991 — 1994
Computer Info Systems A.A.S.
Time Warner Cable January 2006 - Present
Apria Healthcare October 1997 - October 2003
AAA of Rochester September 1994 - April 1998
Skills
Account Management, Customer Service, Sales, Sales Management, Call Centers, Customer Satisfaction, Team Leadership, Team Building, Telecommunications, Management, Process Improvement, Sales Operations, Customer Retention
Education
Monroe Community College
Medical Clinical Sciences/Graduate Medical Studies
Time Warner Cable May 2009 - Present
INPUT March 2004 - May 2009
Northrop Grumman May 2003 - March 2004
SevenSpace October 2000 - May 2003
E-Rate Elite Services August 2001 - September 2001
Phoenix Health Systems March 2000 - November 2000
Visionary Applications September 1999 - October 2000
Community Reach February 1999 - May 1999
Skills
JavaScript, jQuery, Node.js, Backbone.js, HTML 5, Web Applications, Web Development, Software Development, CSS, AJAX, ColdFusion, MySQL, User Interface Design, Microsoft SQL Server, Web Design, Nginx, MongoDB
Education
University of Maryland Baltimore County 1997 — 1999
·Bachelor of Arts, VPA Imaging & Digital Arts
Montgomery College 1994 — 1996
·Associate of Arts, Studio Art
University of Rochester Medical Center April 2008 - Present
Time Warner Cable 2004 - 2010
University of Rochester Medical Center September 1998 - April 2008
Skills
SAS, Data Analysis, SQL, Statistics, SAS programming, Databases, Visio, Access, Microsoft SQL Server, Testing, Analysis, Systems Analysis, SharePoint
Education
Monroe Community College
Mathematics
Firm Body Evolution June 2015 - Present
Firm Body Evolution June 2015 - Present
Millennium Products, Inc. (GT's Kombucha) April 2014 - July 2015
University Medical Imaging, PC (UMI) November 2013 - March 2014
Time Warner Cable May 2008 - June 2013
Skills
Acting, Directing, Video Production, Digital Photography, Cinematography, Personal Training, Holistic Health, Apple OS, iOS, Photoshop, Lightroom, Google Apps, Google+, Social Media, Technical Support, Receptionist Duties, Customer Service, Advertising, Photography, Film, Film Production, Video, Entertainment, Television
Education
Monroe Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General
Monroe Community College 2003 — 2009
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General, 3.88/4.00
Time Warner Cable September 2014 - Present
Heart & Soul January 2014 - Present
Time Warner Cable April 2011 - September 2014
The Minority Business & Consumer Resource Directory January 2011 - March 2012
Cox Communications September 2007 - March 2010
Skills
VoIP, Troubleshooting, Telecommunications, BMC Remedy, Wireless, IP, Cisco Technologies, Team Leadership, Sales Management, Account Management, Incident Management, Vendor Management, Data Center, Kepner-Tregoe, Netcool, Triage, Incident Response, Critical Incident..., Management, Leadership, Team Building, Strategic Planning
Education
Northern Virginia Community College 2006 — 2010
Information Technology
Morgan State University 1989 — 1994
Accounting
Freelance Health and Fitness Coach January 2013 - Present
T. Waterman Photography August 2010 - July 2013
Time Warner Cable May 2008 - June 2013
Wegmans Food Markets June 2003 - April 2006
Skills
Exercise Prescription, Holistic Health, Sports Nutrition, Nutritional Counseling, Yoga, Weight Training, Weight Management, Weight Loss, Weight Loss Coaching, Weight Gain, Weightlifting, Stress Management, Food Supplements, Personal Training, Personal Development, Commercial Photography, Portrait Photography, Photoshop, Photography, Apple OS, Customer Service, Nutrition, Wellness, Blogging, Social Media Marketing, Fitness Training, Strength Training, Wellness Coaching, Fitness, Nutrition Education, Athletic Training, Athletics, Lifestyle, Supplements, Weight, Health Education, Health Promotion, Lifestyle Coaching, Bodybuilding, Skin Care, Stretching, Functional Training, Wellbeing, Relaxation, Fashion Photography, Rehabilitation, Image Editing, Alternative Medicine, Employee Wellness
Education
Institute for Integrative Nutrition 2013 — 2014
Certificate in Health Coaching, Holistic Health
Monroe Community College 2003 — 2009
Associate of Arts and Sciences (A.A.S.), Design and Visual Communications, General, 3.88
Smartactors.com
Time Warner Cable January 2011 - Present
Skills
Telecommunications, VoIP, Wireless, Call Centers, IP, Account Management, Direct Sales, Managed Services, MPLS, Solution Selling, Customer Satisfaction, Sales Management, Broadband, Customer Service, Sales, Customer Retention
Education
Monroe Community College 2005 — 2007
DeVry University February 2014 - Present
Time Warner Cable May 2008 - June 2013
Vans May 2007 - May 2008
Hertz May 2005 - May 2007
United States Marine Corps November 1998 - November 2002
Skills
Customer Service, Sales Process, Sales Management, Sales Management..., Microsoft Office, Management, Customer Satisfaction, Customer Experience, B2B, Accounting, Marketing, Office Administration, Military, Analytics, Human Resources, Leadership, Selling, Lead Generation, Sales Operations, Sales, Training, Call Centers, Telecommunications, Cold Calling, Outlook, Salesforce.com, Customer Retention, Negotiation, Budgets, Direct Sales, Account Management, Analysis, Project Planning, Recruiting, Team Leadership
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration, Management and Operations, 3.5
Mount Saint Mary College 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, 3.8
Mcallen Memorial High School 1996 — 1998
High School Diploma
Concentrix March 2015 - Present
Sutherland Global Services May 2014 - March 2015
Rochester Rhinos January 2014 - April 2014
Rochester Americans October 2013 - February 2014
Rochester Knighthawks October 2012 - May 2013
Rochester Red Wings April 2013 - April 2013
Time Warner Cable October 2008 - August 2012
United States Air Force April 2004 - April 2008
Skills
Sales, Sports Management, Ticket Sales, Customer Service, Customer Satisfaction, Event Planning, Game Day Operations, Customer Retention, Promotions, Telecommunications, Teamwork, Social Networking, Windows, Microsoft Word, Microsoft Excel, Military, Apple, Mac OS, Networking, Microsoft Office, Keynote, Internet, Organizing Meetings
Education
SUNY Brockport 2012 — 2014
Bachelors, Sport Management
Monroe Community College 2010 — 2011
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Time Warner Cable November 2014 - Present
Girl Talk Foundation, Inc. October 2010 - Present
Time Warner Cable June 2014 - November 2014
Ulta July 2012 - September 2013
Strayer University September 2012 - June 2013
Montreat College October 2010 - July 2012
Wachovia Bank November 2005 - August 2010
Harland Clarke May 2000 - August 2005
Ashley Stewart September 1998 - October 2000
Skills
Leadership, Management, Merchandising, Inventory Control, Event Planning, Research, Process Improvement, Project Management, Team Building, Leadership Development, Customer Service, Outlook, Microsoft Office, Coordinating Special..., Events Coordination, Communication Skills, Sales, Data Entry, Teamwork, Retail, PowerPoint, Microsoft Word, Microsoft Excel, Event Management, Team Leadership, Nonprofits, Community Outreach, Volunteer Management, Inventory Management, Coaching, Social Networking, Strategic Planning, Public Speaking, Training, Public Relations, Recruiting
Education
Montreat College 2010 — 2012
Bachelors, Business Management
UNC Charlotte 2011 — 2011
Certificate of Completion, Project Management
Montreat College 2008 — 2010
Associates, Business
The Art Institute of Charlotte 1997 — 1999
Certificate of Completion, Fashion Merchandising, 3.76
Legal Shield November 2012 - Present
Lutheran Community Ministries Inc. August 2013 - Present
Time Warner Cable February 2011 - February 2012
Sutherland Global Services January 2007 - March 2010
Primerica January 2006 - December 2008
T-Mobile February 2006 - January 2007
Bazil Restaurant February 2005 - February 2006
Le Cordon Bleu College of Culinary Arts August 2003 - January 2005
Atlantic Culinary Academy (Le Cordon Bleu) August 2003 - January 2005
Kmart Corporation July 1996 - June 2003
Skills
Microsoft Word, Customer Service, Sales, PowerPoint, Microsoft Excel, Office Administration, Windows, Technical Support, Clerical Skills, Supervising, Recruiting, Social Media Marketing, Social Networking, Data Entry, Web Design, Web Development, Typing, Management, Telecommunications, Advertising Sales, Marketing Strategy, Administrative..., Microsoft Office, Lead Generation, Online Lead Generation, Receptionist Duties, Secretarial Skills, Hospitality, Training, Public Speaking, Team Leadership, Time Management, Customer Satisfaction, Outlook, Team Building, Event Planning, Insurance
Education
McIntosh College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Culinary Arts/Chef Training & Hospitality
Monroe Community College 2001 — 2003
Associate's degree, General Office Occupations and Clerical Services
Edison Technical and Occupational Education Center 1992 — 1996
Regents Degree, Computer Programming Certification
City of Rochester August 2013 - Present
Mary Kay Inc. May 2012 - Present
City of Rochester May 2013 - August 2013
Time Warner Cable July 2001 - April 2011
Skills
Microsoft Office, Microsoft Word, PowerPoint, Teamwork, Customer Service, English, Photoshop, Customer Satisfaction, Employee Relations, Public Speaking, Recruiting, Human Resources, HTML, Training, Microsoft Excel, Leadership, Data Entry, Troubleshooting, Research, Windows, SPSS, Team Leadership, Outlook, Time Management, Organizational..., Event Planning, Sales, Call Centers, Access, Coaching, Team Building
Education
SUNY Brockport 2013 — 2017
Bachelor of Applied Science (B.A.Sc.), Social Work
Monroe Community College 2011 — 2013
Associate of Science (A.S.), Human Services, General
Time Warner Cable September 2007 - Present
WICT - Women in Cable Telecommunications June 2007 - Present
Verizon Business January 1991 - August 2007
MCI 1991 - 1995
Skills
Creative Solutions, Mentoring Of Staff, Leadership
Education
George Mason University - School of Management 2010 — 2010
Leadership Development Program
Montclair State University
Bachelor of Science & AAS, Sociology and Computer Science
Northeast Technical Institute February 2015 - Present
Combined Insurance June 2014 - February 2015
Information Technology March 2013 - May 2014
Time Warner Cable April 2004 - March 2013
Envisionet Computer Services / Microdyne April 2000 - April 2003
SCS Computer Consulting February 1993 - April 2000
Skills
VoIP, Telecommunications, Call Center, Managed Services, PRI, Metro Ethernet, Troubleshooting, Broadband, Customer Satisfaction, Ethernet, Customer Retention, T1, Customer Service, TCP/IP, Telephony, Customer Experience, Call Centers, Team Building, Network Engineering, Technical Support, Software Installation, CCENT, Cisco Technologies, Windows Server, Wireless, XP, Windows 7, WAN, Microsoft Exchange, Cloud Computing, CCNA, LAN-WAN, DNS, CNSS 4011 INFOSEC..., Routers, Windows, Wireless Networking, Optical Fiber, Networking, IP, Network Design, Salesforce.com, Software Documentation, Cabling, Computer Hardware, Hardware, Computer Network..., VPN, Switches, Unified Communications
Education
Montana State University-Bozeman 1986 — 1994
Film/Video and Photographic Arts
Vemma Affiliate May 2015 - Present
Time Warner Cable 2007 - 2009
Sprint LTD 2005 - 2007
Sprint LTD 2005 - 2007
Skills
Customer Satisfaction, Direct Sales, Customer Experience, Wireless, Customer Retention, Sales Operations, Telecommunications, Solution Selling, Call Centers, Sales Process, Mobile Devices, Selling, Cold Calling, Customer Service, Sales, Management
Education
Mount Ida College 1992 — 1994
Non Degree, Business Administration and Management, General
Greater Works Community Fellowship September 2013 - Present
Greater Works Community Services September 2013 - Present
American Airlines March 2013 - Present
Gethsemane Fellowship Church of God in Christ August 2009 - May 2013
Time Warner Cable December 2005 - August 2012
Durham Technical Community College August 2005 - April 2006
Durham Companions Mentoring Program July 2001 - July 2005
Midway Airlines June 1997 - September 2001
U.S. Census Bureau February 1999 - September 2000
City of Durham/ Durham Community Prevention Partnership July 1996 - February 1999
Skills
Leadership, Non-profit Program..., Volunteer Management, Team Building, Community Outreach, Marketing Communications, Sales, Marketing, Customer Relations, Public Speaking, Sales Presentations, Media Relations, Youth Mentoring, Project Coordination, Church Growth, Church Administration, Public Relations, Recruiting, Curriculum Development, Training, Business-to-Business..., Problem Solving, Youth Development, Adult Education, Networking, Negotiation, Local Government, Federal Government, Program Management, Program Coordination, Executive Management
Education
Shaw University 2005 — 2011
Master's Degree, Master of Divinity
Morehouse College 1987 — 1991
Bachelor's Degree, Mass Communication/Media Studies
TIAA-CREF June 2014 - Present
Time Warner Cable May 2011 - June 2014
TIAA-CREF 2008 - 2011
Deloitte 2004 - 2008
Skills
Big 4 Audit Experience, Financial Audits, Risk Based Audits, Sarbanes Oxley..., Control Design &..., Process Improvement, Risk Management / Risk..., Accounting, Auditing, Financial Analysis, Financial Reporting, Internal Audit, Internal Controls, Sarbanes-Oxley, Sarbanes-Oxley Act, Financial Risk, Financial Services
Education
Mount Mary University
Bachelor's Degree, Accounting
Aon Risk Solutions December 2012 - Present
Time Warner Cable January 2012 - September 2012
Legg Mason June 2008 - December 2011
Skills
Sarbanes-Oxley Act, Fixed Assets, Variance Analysis, General Ledger, Journal Entries, Bank Reconciliation, PeopleSoft, Accruals, Hyperion Enterprise, Microsoft Excel, Depreciation, Expenses, Internal Audit, SEC filings, Access, Consolidation, Payroll, Account Reconciliation, Accounting, Finance
Education
Morgan State University 2003 — 2008
Bachelor of Science (BS), Accounting
The Hanover Insurance Group January 2015 - Present
Morehouse College August 2010 - May 2013
Spelman College April 2012 - April 2013
Time Warner Cable June 2012 - August 2012
T-Howard Foundation June 2012 - August 2012
Georgia Legislative Black Caucus January 2012 - March 2012
Johns Hopkins University, Center for Talented Youth June 2011 - August 2011
Skills
Leadership, Communication, Directing, Production Planning, Writing, Team Leadership, Time Management, Computer Proficiency, Project Management, Project Planning, Fundraising, Microsoft Excel
Education
Morehouse College 2009 — 2013
Bachelor of Arts (BA), Political Science
Morehouse College 2009 — 2013
Bachelor of Arts (BA), Political Science
Time Warner Cable January 2012 - Present
CooperVision September 2010 - Present
Scott's Miracle-Gro March 2011 - September 2011
AT&T August 2006 - August 2009
Education
Monroe Community College
A.S 2004, Liberal Arts General Studies; 2006
Time Warner Cable July 2010 - Present
MAK Designs March 1986 - Present
Yost & Little Realty September 1999 - July 2010
SE Barnett Advertising January 1979 - June 1982
Skills
Buying, Jewelry, Computer Graphics, Computer Literate, Graphic Design, Freelance Graphics, Jewelry Making, Jewelry Design, Direct Sales, Inside Sales, Technical Illustration, Illustration, Metalsmithing, Photoshop, PowerPoint, Word, Excel, Advertising, Microsoft Office, Illustrator, Negotiation, Outlook, Drawing, Photography, Customer Service, Digital Photography, Contract Negotiation, Customer Relations, Home, Promotions, Brand Development, Fundraising, Event Planning, Scheduling, InDesign, Selling, Art, Brochures, Handmade Jewelry, Microsoft Excel, Microsoft Word, Gems, Social Media Marketing, Creative Problem Solving, Painting, Online Advertising, Process Scheduler, Silver, Stained Glass, Mosaics
Education
Parsons School of Design 1983 — 1985
Graphic Design and Illustration
Montclair State University 1982 — 1983
Graphic Design
Rutgers University-New Brunswick 1981 — 1982
Graphic Design
Rutgers Preparatory School 1978 — 1981
Time Warner Cable February 2014 - Present
Stellar Services September 2013 - January 2014
Per Scholas April 2013 - August 2013
Skills
Information Technology, Computer Repair, Computer Network..., Telecommunications, System Deployment, Analysis, Technology Evaluation
Education
Per Scholas Institute for Technology 2013 — 2013
A+ Certification, Information Technology
Morgan State University 2009 — 2010
Computer Science
USI Insurance Services April 2014 - Present
Self Employed August 2008 - Present
Spinal Alternatives October 2013 - April 2014
Rite Aid May 2012 - October 2013
Barnabas Health October 2011 - June 2012
Personal Training Institute April 2011 - September 2011
Sage Graduate School August 2010 - May 2011
Time Warner Cable January 2011 - April 2011
Albany F.I.T. Bootcamp May 2010 - February 2011
SUNY New Paltz August 2008 - May 2010
Skills
Nutrition, Personal Training, Fitness, Wellness Coaching, Wellness, Fitness Training, Vendor Management, Nutrition Education, Health Marketing, Nutritional Counseling, Health Education, Weight Training, Employee Wellness, Sports Nutrition, Employee Wellness..., Health Fairs, Health Promotion, Public Speaking, Cpr Certified, Strength Training, Customer Service, Weight Loss, Sales
Education
Montclair State University 2011 — 2015
Master's degree, Foods, Nutrition, and Wellness Studies, General, 3.47
The Sage Colleges-Sage Graduate School 2010 — 2011
Master's, Applied Nutrition, 3.66
State University of New York at New Paltz 2006 — 2010
Bachelor of Science, Business Management
Time Warner Cable 2014 - Present
IntelliDyne May 2012 - June 2014
Corcoran Gallery of Art March 2009 - May 2012
National Institutes of Health March 2004 - February 2009
Hughes Network Systems 2001 - 2004
Skills
Servers, VPN, Management, Networking, Microsoft Office, Help Desk Support, Active Directory, Group Policy, IP Phones, Software Installation, Computer Hardware, Network Security, Hardware, Microsoft Certified..., Security
Education
Montgomery College
Electronic and Computer Repairing
Attronica, and Computer Institute Inc
Computer Systems Networking and Telecommunications
Montgomery College
Network Engineering
Rochester Dogs Lost and Found January 2013 - Present
Time Warner Cable June 2000 - October 2012
Skills
Customer Service, Social Media, Written & Verbal..., Microsoft Office, Pets, Problem Solving, Project Management, Supervisory Skills, Creative Problem Solving
Education
Monroe Community College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Entrepreneurial and Applied Business Studies, 3.65
Praxair May 2015 - Present
Time Warner Cable March 2014 - December 2014
Michaels Stores, Inc. August 2011 - July 2013
Tessy Plastics 2013 - 2013
Walmart March 2008 - January 2009
Closets By Design November 2003 - October 2007
Publishers Storage and Shipping June 1999 - October 2003
Skills
Warehousing, Forklift Operation, Inventory Control, Forklift Operator, Shipping/Receiving, Shipping, Inventory, Distribution Center..., Manufacturing, Manufacturing and...
Education
Monty Tech 1983 — 1987
Academics
FirstGroup America February 2005 - Present
Indiana University June 2010 - Present
Ivy Tech Community College June 2006 - June 2011
Time Warner Cable February 1996 - December 2002
Skills
Leadership, Marketing, Strategy, Advertising, Strategic Planning, Management, Public Speaking, Program Management, Budgets, Team Building, Marketing Communications, Sales, Digital Marketing, Account Management, Event Planning, New Business Development, Marketing Management, Customer Service, Marketing Strategy, Business Planning, Corporate Communications, Public Relations, Social Networking, Team Leadership, Event Management, Training, Sales Operations, Selling, Internal Communications, Time Management, Social Media Marketing, Newsletters, Email Marketing, Operations Management, Project Management, Contract Negotiation, Business Development, Teaching, Leadership Development, Coaching, Negotiation, Product Marketing, University Teaching, Strategic Communications, Social Media, Proposal Writing, Product Development, Digital Strategy, Community Engagement, Lead Generation
Education
College of Mount St. Joseph
BA/Comm Arts
Master of Business Administration
MBA
Time Warner Cable December 2002 - Present
Lil' Angels Photography January 1998 - January 2002
TransCore January 1996 - January 1998
TransCore January 1996 - January 1996
Bob Hastings Oldsmobile January 1992 - January 1995
Bob Hastings Oldsmobile January 1992 - January 1992
Skills
Accounts Payable, Process Improvement, Accounting, PeopleSoft, Management, Budgets, Account Reconciliation, Customer Service, Project Management, Forecasting, Vendor Management, Sarbanes-Oxley Act, General Ledger, Telecommunications, Strategic Planning
Education
Strayer University
Bachelors, Accounting
Academy of Medical Arts & Business
Paralegal
Monroe Community College
Business Administration
Time Warner Cable June 2010 - Present
ADT Security Services June 2001 - June 2010
Education
Monroe Community College 2004 — 2007
A.S., Business Administration
Time Warner Cable September 2011 - Present
Time Warner Cable October 2009 - September 2011
The Management Network Group, Inc. (TMNG) February 2009 - October 2009
Amdocs February 2008 - February 2009
AT&T March 2003 - February 2008
AT&T January 2001 - March 2003
AT&T April 1997 - January 2001
AT&T May 1992 - April 1997
Skills
Process Improvement, Integration, Testing, Management, Project Management, Troubleshooting, Training, Call Centers, Data Analysis, Customer Retention, Strategic Planning, Product Development, Strategy, Wireless, Analysis, Time Management, User Acceptance Testing, Business Innovation, Strategic Leadership, Operations Management, Wireless Broadband, Technical Competence, Business Analysis, Account Management
Education
Montreat College
Bachelor of Business Administration (B.B.A.)
Montreat College
Bachelor of Business Administration (B.B.A.)
National Government Services January 2015 - Present
The Reserves Network January 2014 - September 2014
Time Warner Cable November 2012 - July 2013
Miles Kimball September 2010 - April 2011
Charter Communications November 2009 - June 2010
Wilson-Hurd July 2008 - January 2009
Multi-Pack October 2007 - March 2008
Service First Staffing October 2004 - September 2007
The QTI Group April 2000 - October 2003
Central Dodge Title May 1999 - March 2000
Skills
Customer Service, Sales, Recruiting, Call Center, Administrative..., Receptionist Duties, Business Development, Medical Office, Title Insurance, Real Estate, Interviews, Outlook, Microsoft Word, Call Centers, CRM, Customer Retention, Public Speaking, Training, Customer Satisfaction, Microsoft Office, Microsoft Excel
Education
Moraine Park Technical College 2000 — 2002
Spanish
Moraine Park Technical College 1996 — 1999
Associate's degree, Administrative Assistant
Moraine Park Technical College
Comcast Cable September 2007 - Present
Time Warner Cable July 2007 - September 2007
Cablevision May 1993 - December 2006
Skills
Fiber Optics, DWDM, Switches, DOCSIS, Telephony, Routers, IP, VoIP, Vendor Management, Optical Fiber, VOD, Ethernet, Cable Television, Telecommunications, Broadband, IPTV, MPLS, Set Top Box, Cabling, Metro Ethernet, RF, Network Engineering, Testing
Education
Jones/ NCTI 2012 — 2012
Diploma, Return Path Operations
Jones/ NCTI 2011 — 2012
Diploma, Service Technician
Montgomery College 1984 — 1984
Fundamentals in CATV
Seneca Valley High School 1979 — 1982
GED 1984, Gen
Time Warner Cable May 2010 - Present
Sprint Nextel May 2006 - May 2010
Comcast 2005 - 2005
Skills
MPLS, Telecommunications, Managed Services, Call Center, Computer Network..., Wireless, IP, Call Centers, Networking, Troubleshooting, Leadership, Cisco Technologies, Switches, Ethernet, VoIP, WAN, Telephony
Education
Morgan State University 1999 — 2001
Psychology and Music Education
Exhibit Systems April 2014 - Present
Wild Impact Marketing October 2012 - March 2014
Robert W. Baird August 2012 - October 2012
Laughlin Constable August 2011 - April 2012
Time Warner Cable February 2011 - August 2011
Macy's October 2010 - February 2011
Sinclair Broadcast Group February 1986 - November 2009
Sinclair Broadcast Group January 1998 - January 2001
Sinclair Broadcast Group January 1989 - January 1998
Sinclair Broadcast Group January 1986 - January 1989
Skills
Accounts Payable, Accounts Receivable, Advertising, Invoicing, Account Reconciliation, Social Media, Outlook, Sales, Time Management, PeopleSoft, Microsoft Excel, Microsoft Word, Television, Accounting, Cash Receipts, Human Resources, Administrative..., Petty Cash, Training, Administrative..., Cashiering, Deposits, Client Billing, ProfitMaker
Education
Mount Mary College 1989 — 1989
Communication and Media Studies
MATC
Accounting
Menomonee Falls High School
Bookkeeping/Secretarial
American Red Cross July 2014 - Present
Wilora Lake Healthcare Center June 1999 - Present
Agape' Dental Ministry May 2013 - July 2014
Bank of America July 2012 - October 2012
Time Warner Cable August 2011 - January 2012
Local Church September 2008 - September 2011
South Piedmont Community College August 2010 - August 2011
Wachovia Bank October 2009 - April 2010
Wachovia Bank October 2008 - October 2009
Hewitt Associates November 2005 - February 2008
Skills
Teaching Adults, PeopleSoft, Purchasing, Word, Excel, Insurance, Teaching, Benefits Administration, Outlook, Payroll Processing, Siebel, Microsoft Office, Public Speaking, Inventory Management, Payroll, Microsoft Excel, Microsoft Word, Management, Training, HRIS, Performance Management, Talent Management, Software Documentation, Leadership Development, Human Resources, Interviews, Budgets, Time Management, Process Improvement, FMLA, Policy, Access, Customer Service, Deferred Compensation, Employee Relations, Employee Benefits, Temporary Placement, Onboarding, New Hire Orientations, Administration
Education
Westport High School 1970 — 1976
Morehead State University
Degree; BBA Degree; Obtained, Business Administration/ Marketing
Dixon Schwabl Advertising September 2013 - Present
Clear Channel Media & Entertainment July 2006 - September 2013
Time Warner Cable March 2001 - July 2006
WXXI Public Broadcasting Council October 1994 - March 2001
Skills
Broadcast, Television, Production, Video Production, Radio Broadcasting, Sales Order Processing, Change Orders, Order Entry, Broadcast Operations, Broadcast Television, Notary Public, Radio, Commercials
Education
State University of New York College at Brockport 1995 — 1998
BS, Broadcast Communications
Monroe Community College 1992 — 1994
AAS, Photography/Television
Time Warner Cable October 2010 - Present
5 Points Realty February 2008 - October 2010
VELUX January 1998 - February 2008
Skills
Contract Negotiation, Purchasing, Management, Human Resources, Sales, Budgets, Training, Warehousing, People Development, Employee Relations, Performance Management, Organizational..., Process Improvement, Recruiting, Sales Process, Negotiation, Payroll, HR Policies, Employee Engagement, Change Management, Team Building, HRIS, Succession Planning, Employee Benefits, Talent Acquisition, Leadership, FMLA, Sourcing, Talent Management, Leadership Development, PeopleSoft, Applicant Tracking..., Onboarding, Personnel Management, Software Documentation, New Hire Orientations, Employee Training
Education
Montreat College 2003 — 2005
Bachelor of Arts (B.A.), Business Administration
Superior School of Real Estate
Time Warner Cable May 2014 - Present
Cardinal Peak April 2014 - Present
Yandex January 2014 - Present
Skolkovo Foundation September 2012 - Present
Fusion Numerics (Inc and LLC) 2001 - Present
BiOptix 2007 - 2014
BiOptix Nanoprom April 2011 - January 2013
AmideBio LLC January 2010 - August 2011
NCAR - The National Center for Atmospheric Research January 1996 - April 2004
Skills
Mathematical Modeling, Algorithms, Data Analysis, Matlab, Physics, Programming, Python, Software Development, R&D, Research, Machine Learning, Linux, C++, Java, Statistics, Product Development, Hadoop, Docker, Scala, Apache Spark, Apache, Molecular Biology, HTML, C#, Entrepreneurship, Atmospheric Science, Atmospheric Chemistry, Financing, Spark, Venture Capital, Atmospheric Physics, Scientific Visualization, Finance, Spark SQL, Spark MLlib, Spark Streaming, Apache Mesos, Data Science, GPS navigation, GPS, Space Weather, Atmospheric Modeling, Apache Kafka, D3.js, Distributed Systems, Apache ZooKeeper
Education
Stony Brook University 1991 — 1995
Ph D, Atmospheric Sciences
Moscow Institute of Physics and Technology (State University) 1985 — 1991
Master's degree, Chemical Physics
Moscow Institute of Physics and Technology (State University) (MIPT) 1985 — 1991
DreamHost November 2014 - Present
Time Warner Cable May 2014 - October 2014
Time Warner Cable July 2013 - May 2014
Best Buy April 2009 - May 2013
Square Enix October 2006 - October 2007
Arrowback Medical Group February 2005 - October 2006
Skills
Customer Service, Sales, Phone Etiquette, Organized Multi-tasker, Energetic team player, optimistic, Driving Results, Teaching, Writing, Leadership, Retail Sales, Customer Satisfaction, Customer Experience, Loss Prevention, Store Operations, Training
Education
Montana State University-Billings 2007 — 2009
Yucaipa High school 2001 — 2004
United States Postal Service May 1987 - Present
Time Warner Cable January 1985 - May 1987
Education
Monroe Community College 1982 — 1984
AS, Computer Science
First Data Corporation December 2012 - Present
Xerox April 2011 - December 2012
Sitel July 2007 - May 2011
Verint March 2003 - July 2007
Enron November 1996 - December 2002
Time Warner Cable 1992 - 1994
Skills
VoIP, DNS, TCP/IP, VPN, Avaya, Troubleshooting, Technical Support, LAN-WAN, Call Center, CTI, Project Management, ITIL, Telecommunications, Vendor Management, Data Center, Integration, Servers, Help Desk Support, Contact Centers, Management, Windows Server, Active Directory, IT Management, Windows, Call Centers, Enterprise Software, Telephony, Sla, Infrastructure, Disaster Recovery, Networking
Education
Montgomery College 1980 — 1984
Time Warner Cable July 2013 - Present
Rockland County Community College September 2009 - Present
Skills
History, American History, Classroom, Community Outreach, Curriculum Design, Curriculum Development, Educational Technology, Higher Education, Research, Social Sciences, Teaching, Educational Leadership
Education
Mount Saint Mary College 2007 — 2009
Masters of Science, Adolescent Education/Social Studies
State University of New York at Buffalo - School of Management 1991 — 1994
Time Warner Cable January 2011 - Present
AT&T November 2007 - November 2010
Time Warner Cable October 2006 - October 2007
Verizon November 1996 - July 2005
ManpowerGroup September 1994 - September 1996
St Mary's Hospital/Catholic Medical Center August 1992 - July 1994
Alexander's Department Stores January 1988 - July 1992
Skills
Telecommunications, Customer Service, Management, Sales, Team Leadership, CRM, Leadership, Wireless, Troubleshooting, Analysis, Marketing, Business Development, Team Building, Recruiting, Human Resources
Education
Strayer University 2015 — 2017
Bachelor’s Degree, Business Administration/Human Resource Management
Nassau Community College 1985 — 1986
Associate of Arts and Sciences (A.A.S.), Fashion Buying and Merchandising
Morgan State University 1980 — 1983
Sharp Electronics September 2013 - Present
Sony Electronics October 2011 - April 2013
Sony Electronics April 2010 - October 2011
Sony Electronics April 2007 - April 2010
Time Warner Cable June 2006 - April 2007
Time Warner Cable October 2000 - June 2006
SMITH BARNEY, THE DEATHERAGE GROUP September 2005 - December 2005
Skills
Account Management, CRM, Product Management, Salesforce.com, Strategy, Forecasting, Sales, Sales Operations, Product Marketing, Management, Direct Marketing, Customer Service, Business Development, E-commerce, Consumer Electronics, Competitive Analysis, Customer Satisfaction, Sales Management, Strategic Partnerships, Market Research, Selling, Advertising, Program Management, Channel Partners, Vendor Management, Cross-functional Team..., Sales Process, Business Planning, Marketing, Multi-channel Marketing, Digital Marketing, Pricing, Trade Shows, Marketing Communications, Analytics, B2B, Digital Media, Channel Account..., Teamwork, Building Relationships, Telecommunications, Product Launch, SAP R/3, SAP BW, Lead Management, Oracle Applications, SNAP, CSG, Trade Show Signage, Trade Show Planning
Education
Montclair State University 2002 — 2005
Bachelor of Science (BS), Business Administration: Concentration in Management
Saint Thomas Aquinas College 2001 — 2002
Time Warner Cable September 2007 - Present
Claire's Inc. May 2006 - July 2007
Skills
Sales, Sales Management, Sales Operations, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Cash Management, Cash Handling, Employee Training, New Hire Training, Mentoring New Hires, Billing Systems, Telecommunications, Retail Sales, Management
Education
Morehead State University 2003 — 2004
Business Administration and Management, General
Justice - Village of Brockport June 2014 - Present
Time Warner Cable January 2005 - Present
Owner - Spotlight Cleaners February 2009 - November 2014
Genesee Valley Fire Department January 2013 - March 2014
Village of Brockport January 2009 - June 2013
Village of Brockport April 2008 - February 2009
Time Warner Cable January 1999 - January 2005
Time Warner Cable 1999 - 2003
Time Warner Cable January 1998 - January 1999
Time Warner Cable January 1996 - January 1998
Skills
Coaching, Troubleshooting, Leadership, Budgets, Networking, Cabling, Telecommunications, Microsoft Office, Outlook, Call Center, VoIP, Process Improvement, Team Building, Customer Service, Customer Satisfaction, Wireless, Training, Vendor Management, Team Leadership, Fiber Optics, Customer Experience, Optical Fiber, Customer Retention, Telephony, Purchasing, Broadband, Computer Network..., Cross-functional Team..., Contract Negotiation, Operations Management, Forecasting, Call Centers, Account Management, Product Management, Direct Sales, Project Planning, Managed Services, T1, Ethernet, Supervisory Skills, Sales Operations, IP, MPLS, Network Design, Unified Communications, Strategic Partnerships, IPTV, Switches, Solution Selling, WAN
Education
Rush Henrietta High School general education 1986 — 1990
Monroe Community College
Monroe county planning board
Montclair State University June 2014 - Present
Newmark Education September 2011 - Present
Montclair State University October 2013 - May 2014
Vollero Marketing November 2010 - July 2012
Strategic Focus January 2007 - November 2010
Club ABC Tours March 2009 - March 2010
Lindblad Expeditions January 2006 - December 2007
Strategic Focus 2000 - 2005
SSA Public Relations 1994 - 1996
Time Warner Cable 1992 - 1994
Skills
Strategic Planning, Integrated Marketing, Travel Management, Public Relations, Social Media Marketing, Digital Marketing, Business Development, Market Planning, Project Management, Business Planning, Team Building, Online Marketing, Competitive Analysis, Marketing Strategy, Proposal Writing, Copywriting, Project Planning, Tourism, Product Marketing, Email Marketing, Marketing, Direct Marketing, Online Advertising, B2B, Event Planning, Program Management, Social Media, Management, Budgets, New Business Development, Strategy, Strategic Partnerships, E-commerce, Market Research, Direct Mail, Marketing Communications, Nonprofits, Business Strategy, Account Management, Trade Shows, Advertising, SEO, Forecasting, Retail, Marketing Management, Sales, Event Management, CRM, Brand Development, Lead Generation
Education
Montclair State University 2011 — 2014
Master’s Degree
Seton Hall University
Bachelor's Degree
Vicenza American High School
High School
Crystal Springs Water September 2014 - Present
Time Warner Cable August 2013 - June 2014
UTZ Quality Foods November 2012 - May 2013
ABC Phone April 2011 - November 2012
Lance Inc December 2009 - March 2011
Alsco January 2004 - October 2009
G & K Services May 2000 - December 2003
Cintas September 1996 - April 2000
U.S. Army October 1993 - June 1996
Skills
Sales Operations, Customer Satisfaction, Management, Leadership, Sales, Customer Service, Customer Retention, Employee Training, Strategy, Sales Process, Selling, Sales Presentations, Cold Calling, Sales Management, Account Management, Highly Dedicated
Education
Adjutant General School 1994 — 1994
Certificate, Personnel Management
Montgomery College 1991 — 1993
Business Administration and Management, General
Albert Einstein Senior High School 1987 — 1991
Diploma
Time Warner Cable September 2013 - Present
American Express September 2012 - September 2013
Ogilvy & Mather June 2012 - September 2012
Ogilvy & Mather September 2011 - June 2012
Ozone Magazine September 2006 - August 2011
Skills
Digital Marketing, Digital Strategy, Direct Marketing, Integrated Marketing, Advertising, Online Advertising, Marketing Communications, Marketing Strategy, Media Planning, Digital Media, Analytics, Social Networking, Web Analytics, Brand Development, Marketing, Online Marketing, Email Marketing, Facebook, Event Management, SEM, Blogging, CRM, E-commerce, Content Strategy, Strategy, Corporate Communications, User Experience, Leadership, Magazines, Video, Brand Management, Creative Strategy, New Media, Omniture, Google Analytics, Relationship Marketing, Mobile Marketing, Account Management, Copywriting, Strategic Communications, Management, Social Media, Social Media Marketing
Education
Morehouse College
Bachelor's Degree, Psychology, Cum laude
Time Warner Cable October 2014 - Present
Freelance May 2012 - Present
Time Warner Cable July 2006 - March 2012
News 8 Austin June 2004 - June 2006
News 8 Austin November 2000 - June 2004
KOB-TV ABQ January 1997 - January 1999
KTVZ January 1994 - January 1997
Skills
Photography, Non-linear Editing, Marketing, Public Relations, Social Media, Final Cut Pro, Social Media Marketing, Digital Video, Media Production, Copywriting, Marketing Communications, Media Relations, Web Video, Social Networking, Photoshop, Radio, News Writing, Journalism, Press Releases, AP Style, Storytelling, Film, Sports, Broadcast Journalism, Documentaries, Copy Editing, Video Production, Video, Videography, Editing, Broadcast, Video Editing, Television, New Media, Broadcast Television, Digital Media, Leadership
Education
Moody Bible Institute 1987 — 1991
Bachelor of Arts (B.A.), Communications
Time Warner Cable June 2015 - Present
Valvoline November 2013 - Present
Sirius XM Radio Inc. January 2011 - October 2013
Delta Sonic April 2010 - January 2013
Skills
Communication and..., Organization and Time..., Technical Skills, Time & Attendance, Quotas, Microsoft Office, Typing, Customer Service, Customer Engagement, Customer Support, Cultural Diversity, Leadership, Public Speaking, Sales, Social Media, Social Networking, Strategic Planning, Team Building
Education
State University of New York Empire State College 2014 — 2016
Bachelors, Management & Organizational Communication
Monroe Community College 2010 — 2012
Associate's Degree
Nottingham High School Graduate, Syracuse NY 2006 — 2010
Regents
Time Warner Cable August 2013 - Present
Rochester Americans July 2011 - July 2013
Rochester Americans & Knighthawks May 2010 - July 2011
Team Destroyer August 2009 - May 2010
Skills
Ticket Sales, Sports Marketing, Facebook, Sports, Sports Management, Sponsorship, Sponsorship Sales, Hockey, Event Management, Social Networking, Sales, Time Management, Customer Service, Professional Sports, Microsoft Excel, Sports Industry, Account Management, Event Planning, Athletics, Archtics
Education
Keuka College 2007 — 2008
Bachelors, Business Administration
Monroe Community College 2003 — 2007
Associates, Liberal Arts
Total Quality Logistics June 2015 - Present
Total Quality Logistics March 2014 - June 2015
CompuCom August 2011 - February 2014
Time Warner Cable October 2010 - May 2011
U.S. Army Corps of Engineers June 2009 - August 2009
Skills
Windows Server, Servers, Windows 7, Troubleshooting, Operating Systems, SQL, HTML, Software Installation, Windows, Access, Security, Microsoft SQL Server, Java, Databases, Core Java, C++, Unix, Time Management, Testing, MySQL, Linux, Solaris, Computer Hardware, Oracle, Customer Service, Management, Microsoft Office, Networking, Active Directory, Microsoft Exchange, SCCM, SCSM
Education
Morehead State University 2007 — 2010
Bachelor, Computer Information Systems
2005-2006 Big Sandy Community and Technical College
Time Warner Cable November 2013 - Present
Time Warner Cable November 2011 - November 2013
Time Warner Cable September 2009 - November 2011
Time Warner Cable September 2006 - September 2009
Time Warner Cable September 2005 - September 2006
Skills
Telecommunications, Call Centers, VoIP, Wireless, Troubleshooting, Surveillance, Network Engineering, Operations Management, Engineering Change..., Microsoft Excel, Dispatching, BMC Remedy, Digital Video, Cabling, Customer Satisfaction, Broadband, Team Leadership, IP, Customer Service, Management, Ethernet, Telephony
Education
Monroe Community College 1999 — 2000
Time Warner Cable 2009 - Present
Spherion February 2007 - February 2009
FDN Communications January 2006 - January 2007
Nextel Telecommunications January 2003 - January 2006
Skills
Mentoring, Leadership Development, Strategic Planning, Team Building, Customer Service, Customer Experience, Account Management, Sales Management, Salesforce.com, Presentations, Microsoft Excel, Business Coaching, Sports Coaching, Result Oriented
Education
Morehouse College 2000 — 2002
Dublin Scioto High School 1996 — 2000
Time Warner Cable April 2000 - Present
Education
Mount Saint Mary's University 1992 — 1998
B.A, Political Science / International Business Emphasis
Mount St. Mary's College
A.A, Liberal Arts
Stacy K Photography September 2010 - Present
Time Warner Cable August 2002 - Present
Skills
Customer Service, Microsoft Office, Sales, Graphic Design, Photoshop, Digital Photography, Customer Satisfaction, Adobe Creative Suite, Call Centers, Illustrator
Education
The Art Institute of Pittsburgh-Online Division 2010 — 2013
Monroe Community College 1998 — 2000
Staples December 2011 - Present
Xtra Hands NJ LLC June 2008 - Present
New Jersey Institute of Technology/EmployME Program September 2008 - August 2009
Time Warner Cable April 2004 - April 2007
Time Warner Cable 1980 - 2007
Time Warner Cable's NYC Region 1980 - 2007
Skills
Coaching, Public Speaking, Leadership Development, Training, Team Building, Strategic Planning, Social Media, Public Relations, Leadership, Organizational..., Project Management, Instructional Design, Customer Service, Non-profits, Change Management, Event Planning, Marketing, Workshop Facilitation, Team Leadership, Research
Education
Montclair State University 1977 — 1979
Bachelor's degree, Communications
Time Warner Cable March 2013 - Present
OnIt Digital, LLC January 2013 - December 2013
NeOn Advertising June 2010 - February 2013
DraftFcb Healthcare March 2009 - June 2010
Skills
Advertising, Integrated Marketing, Digital Marketing, Creative Development, Creative Strategy, Digital Asset Management, Digital Development, Creative Direction, Digital, User Experience, Interactive Advertising, Digital Strategy, Quality Assurance, Adobe Creative Suite, Project Management, Creative Problem Solving, Flash, Analytics, JIRA, Mac, Basecamp, Google Analytics, Test Planning, Social Media, Information Architecture, Mobile Devices, Online Advertising
Education
General Assembly 2013 — 2013
Certification, UX Design
Simmons College 2004 — 2005
Hopatcong High School
Montclair State University
Bachelor's degree, HIstory and English (dual mjor)
University of The Arts
Wegmans Food Markets July 1991 - Present
Time Warner Cable 2002 - 2012
Skills
Employee Learning &..., Customer Service, Team Management, Management, Leadership, Team Leadership, Employee Training, Employee Management, Retail, Customer Satisfaction, News Writing, Coaching, Sports Coaching, Television News
Education
St. John Fisher College 1998 — 2002
Bachelor’s Degree, Communications and Journalism
Monroe Community College 1996 — 1998
Associate’s Degree, Communication and Media Studies
Time Warner Cable Business Class April 2012 - Present
Time Warner Cable Business Class April 2012 - December 2013
Time Warner Cable April 2012 - December 2012
Fibertech Networks March 2010 - April 2012
Fibertech Networks September 2008 - March 2010
Global Crossing, Inc January 1999 - January 2000
Citizens Communication January 1997 - January 1999
Network Cost Switched Services January 1996 - January 1997
Frontier Telephone January 1995 - January 1996
Skills
Telecommunications, Customer Relations, Fiber, Customer Satisfaction, Customer Service, Operations Management, Cross-functional Team..., Account Management, Optical Fiber, VoIP, Ethernet, CRM, Switches, Wireless, Leadership, Networking, Sales, Management, Analysis, Selling, Budgets, Managed Services, Salesforce, Salesforce.com
Education
Monroe Community College
A.A.S, Business Administration
Rochester Institute of Technology
Business Management
Lenovo June 2015 - Present
Time Warner Cable September 2011 - May 2015
Time Warner Cable August 2010 - September 2011
Time Warner Cable April 2007 - August 2010
Sutherland Global Services August 2004 - December 2006
Catholic Family Center April 2003 - June 2004
Skills
Telecommunications, Wireless, Call Centers, Broadband, VoIP, Management, Employee Training, Copywriting, Copy Editing, Behavioral Interviewing, Payroll, Motivational Speaking, Customer Satisfaction, T1, Human Resources, Customer Retention, Customer Experience, Hiring, Telephony, Cable Television, Workforce Management, Customer Service, Team Leadership
Education
Monroe Community College
Communication and Media Studies, 3.68 GPA
Silent Solutions, Inc. July 2009 - Present
Windward IT Solutions July 2006 - June 2009
Nextone Communications April 2006 - June 2006
Mercury Computer Systems October 2005 - March 2006
Sentito Networks August 2001 - April 2005
RoadRunner September 1999 - July 2001
Time Warner Cable September 1999 - July 2001
Trend Communications, Inc July 1997 - September 1999
Tele-TV August 1995 - June 1997
Skills
C++, Software Design, Python, Perl, Unix, C, Apache, Databases, SNMP, Embedded Systems, Java, Linux, Solaris, Microsoft SQL Server, Software Development, C#
Education
Montgomery College
Java, Java Server Pages, J2EE
Newcastle University
B.Sc. (Hons), Computing Science
Ronco Communications & Electronics, Inc. January 2012 - Present
Time Warner Cable September 2009 - January 2012
Time Warner Cable April 2008 - September 2009
Time Warner Cable June 2004 - April 2008
Time Warner Cable/ Road Runner 2001 - 2004
Time Warner Wilmington NC March 2000 - October 2001
Skills
Cisco Technologies, Network Engineering, VoIP, Troubleshooting, Unified Communications, TCP/IP, IP, Servers, Operating Systems, Ethernet, Switches, System Deployment, Networking, DNS, Telecommunications, Technical Support, LAN-WAN, Telephony, Routers, VPN, Linux, Routing, WAN, Avaya, Call Centers, Firewalls, Wireless, Data Center, Network Design, SIP, Cisco IOS, MPLS, OSPF, Cabling, SIP Trunking, Network Architecture, BGP, Cisco Routers, Team Building
Education
SUNY Brockport 2012 — 2016
Bachelor of Science (B.S.), Computer Science
Rochester Institute of Technology 2006 — 2009
Monroe Community College 2002 — 2005
AAS, Computer Information Systems
SimplexGrinnell May 2014 - Present
Walmart July 2013 - Present
Time Warner Cable (Formerly Insight) June 2006 - September 2013
Time Warner Cable June 2006 - September 2013
Army Reserve June 2001 - December 2009
UPS February 2006 - June 2006
Jefferson Co. Public Schools September 2000 - October 2004
Skills
Microsoft Office, Customer Service, Graphic Design, Adobe Photoshop, Adobe Acrobat, ICOMS, Linux, Ubuntu, Warehousing, Construction, Military Leadership, Photoshop, Direct Sales, Sales Process, Military, Program Management, Call Centers, Telecommunications, Sales, Sales Operations, Logistics Management, Logistics, Inventory Management, Inventory Control, Invoicing, Customer Satisfaction, Customer Retention, Management, Liaising, Risk Based Inspection, Inspection, Telephony, Troubleshooting, Team Leadership
Education
Embry-Riddle Aeronautical University 2011 — 2013
Master of Science in Management (M.S.M.), Management/Integrated Logistics
ITT Technical Institute 2004 — 2007
Associate of Science (A.S.), Computer Network Systems, 3.4
Morehead State University 1995 — 2000
Bachelor of Arts (BA), Graphic Design
TREIA September 2011 - Present
Time Warner Cable January 2011 - Present
Financial Education Services March 2007 - Present
distressedpro.com 2015 - 2015
CompUSA December 2011 - November 2012
KMT Consulting Group, LLC July 2007 - September 2011
Las Americas Real Estate March 2008 - August 2011
CTREIA 2005 - 2010
Black Chamber of Commerce 2009 - 2009
Next Dimension Services Group, LLC July 2002 - August 2007
Skills
Credit Cards, Strategic Planning, Business Development, Real Estate, Sales, Management, Sales Management, Selling, Training, Retail, Finance, Loans, Mortgage Lending, Team Building, Business Planning, New Business Development, Vendor Management, Entrepreneurship, Negotiation, Contract Negotiation, Credit, Risk Management, Marketing, Mergers, Credit Restoration, Business Process..., Start-ups, Insurance, Mergers & Acquisitions, Foreclosures, Leadership, Strategy, Analysis, Portfolio Management, Small Business, Management Consulting, Coaching, Investment Properties, Investments, B2B, Executive Management
Education
New York University 2010 — 2012
MS Real Estate, Real Estate Finance & Investment
New York University 2010 — 2011
Master of Science, Real Estate Finance and Investment
Morgan State University 1992 — 1997
BSEE, Electrical Engineering
Morgan State University
Bachelor of Science, Electrical Engineering
Central High School, Bridgeport 1986 — 1990
Diploma, General
TrueBridge Resources, A North Highland Company August 2013 - Present
Time Warner Cable May 2009 - August 2013
TIAA-CREF April 2006 - March 2009
Modis 2005 - 2006
Williams, Roberts, Young Inc 2000 - 2001
Sykes 1998 - 2000
Skills
Technical Recruiting, Onboarding, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Recruiting, Deferred Compensation, Time Management, Training, HRIS, Organizational..., Temporary Placement, Succession Planning, College Recruiting, Call Centers, Information Technology, Talent Management, Sourcing, Benefits Negotiation, PeopleSoft, Interviews, Networking, Human Resources, Performance Management, SDLC, Employee Benefits, Employee Training, Workforce Planning, Leadership Development, Employee Relations, Employee Engagement, Benefits Administration, Screening, Staffing Services, Screening Resumes, Personnel Management, Executive Search, HR Policies, Payroll, Taleo, Contract Recruitment, Hiring, Vendor Management, New Hire Orientations, Search, Employer Branding, Resume Writing, HR Consulting, Job Descriptions, Temporary Staffing
Education
Montreat College
Bachelor of Business Administration (BBA), Business Administration and Management, General
Montreat College
Bachelor of Business Administration (BBA)
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable July 2012 - March 2014
Sprint Nextel June 2003 - February 2012
Cable & Wireless July 2001 - March 2003
Cable & Wireless Communications July 1999 - July 2001
Cable & Wireless Communications July 1998 - July 1999
Cable & Wireless Communications July 1996 - July 1998
Cable & Wireless Communications October 1990 - July 1996
Cable & Wireless Communications October 1983 - October 1990
Cable & Wireless Communications February 1981 - October 1983
Skills
Network Engineering, OSPF, Network Operations, Network Design, Switches, IP, Data Center
Education
Global Knowledge 1998 — 2000
Certificate of Completion, Cisco Router Implementation
Montgomery College 1976 — 1976
English Manor
College Foundation of NC January 2013 - Present
Trident Marketing November 2010 - May 2011
Time Warner Cable 2003 - 2010
Time Warner Cable 2003 - 2010
Skills
Call Centers, Customer Satisfaction, Telecommunications, Customer Service, Microsoft Excel, Sales, Salesforce.com, Recruiting, Call Center, Leadership, Coaching, Microsoft Office, Account Management, Management, Customer Retention, Troubleshooting, Training, Team Building, Sales Management
Education
Morgan State University 1991 — 1995
Morgan State University 1991 — 1995
John jay high school
John jay high school
Momentive January 2011 - Present
Conectiv Energy June 2008 - December 2010
Time Warner Cable October 2005 - January 2008
Comcast Cable 1993 - 2005
Skills
Talent Management, Executive Coaching, Mergers, Talent Acquisition, Compensation, Leadership Development, Succession Planning, Organizational..., Change Management, Performance Management, Coaching, Employee Engagement, HR Strategy, Due Diligence, Workforce Planning, Divestitures, Employee Relations, 360 Feedback, Culture Change, Global HR, Talent Assessment, Talent Development, Human Resources, Deferred Compensation, Personnel Management, Management, Mergers & Acquisitions, Leadership, Labor Relations, Program Management, HRIS, Onboarding, Hiring, Organizational Design, Union Avoidance, HR Policies, Employee Benefits, Organizational..., Benefits Administration
Education
Villanova University 1993 — 1994
Master Certification Human Resources
University of Denver 1987 — 1991
Communications
Morris College 1986 — 1987
Communications
Overbrook 1982 — 1986
Time Warner Cable June 2009 - Present
Sprint Nextel May 2006 - February 2009
Sprint Nextel January 2004 - May 2006
Cable & Wireless December 1999 - May 2003
MCI 1997 - December 1999
MCI 1993 - 1997
MCI 1988 - 1993
Education
Montgomery College 1979 — 1983
Time Warner Cable June 2014 - Present
VZB January 2009 - August 2013
VZB July 2005 - December 2008
Primus Telecommunications 2004 - 2005
Primus Telecommunications Group, Inc. 2003 - 2004
District of Columbia Public Schools (DCPS) 2002 - 2004
Skills
CCNA Certified March...
Education
The George Washington University 1998 — 1999
Information Systems
Strayer University 1993 — 1996
Information Systems
Maryland Drafting Institute 1991 — 1992
1992, Architectural Drafting
Montgomery College 1987 — 1988
General studies
St Thomas Apostle Elementary school
Time Warner Cable October 2013 - Present
Time Warner Cable November 2011 - October 2013
Time Warner Cable September 2010 - December 2011
Time Warner Cable November 2005 - August 2010
Time Warner Cable January 2002 - November 2005
New York Networks January 2000 - January 2002
Skills
Performance Management, Customer Satisfaction, Budgeting, Call Center, Wireless, Cross-functional Team..., Operations Management, Telecommunications, Product Management, Team Leadership, Customer Relations, Strategic Planning, Process Improvement, Management, Call Centers, Sales, Contract Negotiation, Customer Service, Budgets, Forecasting, Leadership, Troubleshooting, Team Management, Team Building, Customer Retention, Purchasing, Access, Customer Experience, Ethernet, Sales Operations, Human Resources, Broadband, Employee Training, Vendor Management, Change Management, Telephony, VoIP, Training, Program Management, Account Management, Technical Support, Direct Sales, Managed Services, CRM, Networking, MPLS, Solution Selling, Strategic Partnerships, Data Center, Computer Network...
Education
Roberts Wesleyan College 2005 — 2007
BS, Organizational Management
Monroe Community College 1997 — 1999
Associate of Science (A.S.), Computer Science
Time Warner Cable October 1998 - October 2011
Skills
Routers, Cable Modems, Troubleshooting, VoIP, Public Speaking, Broadcast, Switches, Cisco Technologies, TCP/IP, LAN-WAN, Telecommunications, Networking
Education
Monroe Community College
Associate of Science (A.S.), Information Technology
Rochester Institute of Technology
B.S., Information Technology
Time Warner Cable Business Class August 2013 - Present
Time Warner Cable July 2012 - August 2013
Time Warner Cable Business Class June 2010 - July 2012
Time Warner Cable January 2004 - June 2010
Skills
Broadband, Ethernet, Telecommunications, VoIP, Fiber Optics, Telephony, Call Center, IP, Salesforce.com, Call Centers, Optical Fiber, Project Management, Networking, Integration, Customer Experience, Product Management, WiFi, Internet Services, Customer Satisfaction, Managed Services, T1, Cabling, Computer Network..., Unified Communications, MPLS, Network Design, Wireless, LAN-WAN, WAN, Routers, Switches, Cisco Technologies, Network Engineering
Education
State University of New York College at Buffalo 1994 — 1997
Monroe Community College 1991 — 1994
Direct ChassisLink Inc. August 2013 - Present
Time Warner Cable May 2004 - January 2013
Time Warner Cable May 2004 - January 2013
American Red Cross November 2000 - May 2004
Education
Keller Graduate School of Management
Master of Business Administration, Finance /Accounting
Montreat College
Bachelors of Business Administration, Business Administration and Management, General
Best Buy March 2015 - Present
RadioShack June 2008 - February 2015
Time Warner Cable June 2008 - August 2008
Education
Monroe Community College 2006 — 2008
Communications and Media Arts
Corning Incorporated July 2012 - Present
Time Warner Cable June 2011 - February 2012
American Red Cross January 2010 - May 2010
Philip Morris, USA July 2007 - April 2009
Philip Morris, USA June 1983 - April 2009
Philip Morris, USA 1983 - 2009
Skills
Organizational..., Management, Succession Planning, Process Improvement, Talent Management, Performance Management, Human Resources, Training, Leadership, Team Building, Manufacturing, Change Management, Employee Engagement, Program Management, Team Leadership, Talent Acquisition, Lean Manufacturing, Employee Training, Continuous Improvement, Six Sigma, Coaching, Instructional Design, Retail, Project Management, Deferred Compensation, SAP, 5S, Quality Management, Employee Relations, Cross-functional Team..., Leadership Development
Education
Montreat College 1997 — 1999
BA, Business
Townsquare Media February 2014 - Present
Cumulus Media November 2012 - February 2014
Cumulus Media January 2005 - October 2012
Time Warner Cable January 2008 - September 2011
Cablevision January 2005 - May 2005
Hudson Valley Business Journal October 2003 - May 2004
Skills
Broadcast, Radio, Promotions, Copywriting, Press Releases, Coordinating Events, Attention To Detail, Social Networking, Creative Problem Solving, Conducting Interviews, Social Media Marketing, Digital Marketing, Photoshop, Excel, Word, PowerPoint, Adobe Audition, Internships, Event Management, Event Marketing, Website Management, Account Management, Sales Process, Project Planning, Project Implementation, Project Coordination, Innovative Thinking, Social Media, Marketing, Public Relations, Facebook, Advertising, Sales
Education
Mount Saint Mary College 2001 — 2005
Bachelor of Arts, Media Studies
Delaware Valley Central School 1988 — 2001
Regents Diploma
GLOBALINX October 2013 - February 2015
FACILITY SOURCE May 2012 - September 2013
AT&T CUSTOMER CARE/SUTHERLAND GLOBAL SERVICES May 2011 - November 2011
Cooper Vision October 2009 - June 2010
Time Warner Cable September 2006 - August 2008
Verizon Wireless February 1996 - April 2004
Skills
Call Centers, Troubleshooting, Workforce Management, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Telecommunications, Technical Support, Leadership, Team Leadership, Training, Account Management, Direct Sales, Management, Sales, Team Building
Education
Monroe Community College 1993 — 1996
AAS in Hospitality
Monroe Community College
Hospitality Management
The College at Brockport 2011 - Present
Self Employed January 2009 - Present
Monroe Community College 1995 - Present
The Little Theatre August 2006 - December 2008
Kraus-Anderson Construction Company 2001 - 2005
Time Warner Cable 1994 - 2001
Skills
Copywriting, Graphic Design, Public Relations, Art Direction, Event Planning
Education
State University of New York College at Brockport 2009 — 2011
MFA, COMMUNICATION
Nazareth College 1992 — 1994
BA, Fine Art
Monroe Community College 1990 — 1992
Associate, Fine Art
Time Warner Cable December 2014 - Present
Time Warner Cable Business Class December 2009 - December 2014
Paychex Inc November 2007 - December 2009
Sullivan county partnership 2007 - 2009
General Cable December 2006 - November 2007
Enterprise Rent-A-Car May 2003 - December 2006
Skills
Account Management, Business Development, Cold Calling, Customer Satisfaction, Customer Service, Direct Sales, Forecasting, Human Resources, Lead Generation, Management, Marketing, Marketing Strategy, New Business Development, Sales, Sales Operations, Salesforce.com, Selling
Education
Mount Saint Mary College 1998 — 2002
Bachelor of Science, Business Management
Time Warner Cable March 2012 - Present
AT&T May 1979 - January 2012
Skills
Noc Tech, Network Operations, Frame Relay, VoIP, Telephony, Telecommunications, ATM, Troubleshooting, Routers, T1, Cisco Technologies
Education
Montgomery County Community College 1977 — 1979
Business
Bishop McDevitt H.S. 1973 — 1977
High School, Business
United States Postal Service March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2013 - May 2014
Time Warner Cable January 2008 - October 2012
Skills
VoIP
Education
Monroe Community College
Time Warner Cable January 2005 - February 2009
Time Warner Cable March 1997 - January 2005
Skills
Wireless
Education
Suffolk County Community College 1972 — 1974
Morehead State University 1967 — 1971
Teaching
Gould, Inc. October 2013 - Present
Time Warner Cable March 2007 - August 2013
Skills
Call Center, Call Centers, Process Improvement, Telecommunications, Leadership, Team Leadership, Forecasting, Customer Retention, Vendor Management, Customer Satisfaction, Budgets, Cross-functional Team..., Customer Experience, Training, Account Management, Operations Management, Analysis, Team Building, Management, Business Process..., Salesforce.com, Customer Service, Performance Management, Business Analysis, Strategy, Access, Sales, Risk Management, Financial Analysis, Finance, Strategic Planning, PeopleSoft, Accounting, Invoicing, Variance Analysis, Sarbanes-Oxley Act, Payroll, Financial Reporting, Account Reconciliation, General Ledger
Education
Rochester Institute of Technology 1982 — 1984
Accounting
Monroe Community College 1980 — 1982
Associates, Accounting
Time Warner Cable May 2008 - Present
Hertz Corporation October 2005 - September 2007
AAFES August 2004 - May 2005
USMC November 1998 - November 2002
Skills
Management, Mentoring, Accounting, Customer Service, Spanish, Customer Satisfaction, Supervisory Skills, Planning, PowerPoint, Sales Support, Forecasting, Excel, Sales Management, Microsoft Office, Coaching, Analysis
Education
University of Phoenix 2009 — 2011
Masters, MBA
Mount Saint Mary College 2002 — 2005
Bachelor, Business Mgt and Admin
Self-Employed 2006 - Present
Time Warner Cable June 2002 - August 2006
Democrat and Chronicle July 1999 - September 2000
Geva Theatre September 1993 - July 1999
Education
State University of New York College at Brockport 1996 — 1998
BS, Communication Applications
Monroe Community College
Associate of Science Degree, Human Services
Minnesota State University, Mankato September 2012 - Present
State of Minnesota January 2008 - September 2012
Katun Corporation October 2004 - October 2007
Interconnect of the Twin Cities 2000 - 2005
Time Warner Cable November 2000 - May 2004
Cable One November 1994 - November 2000
Woodbury County District Health Department October 1998 - January 1999
Wells Fargo Mortgage April 1992 - June 1993
Skills
Excel, Word, Microsoft Office, Customer Service, English, Credit, Advertising, Cash Flow, Supervisory Skills, Database Administration, Data Entry, Telephone Skills, Customer Relations, Banking, Billing, Lotus Notes, Typing, LIMS, Notary Public, Outlook, Reconciling, Administrative Support, Administration, Problem Solving, Accounts Receivable, Fax, Internet Explorer, Transcription, Microsoft Excel, Microsoft Word, SharePoint, Management, Data Analysis, QuickBooks, Office Equipment, Access, Purchasing, Fundraising, Budgets, File Management, Inventory Management, Research, General Ledger, Bank Reconciliation, Marketing, Administrative..., Invoicing, Software Documentation, Event Planning, Process Improvement
Education
Jefferson 1982 — 1985
HS Diploma
Jefferson High School 1981 — 1985
HS Diploma
American Institute of Banking
Morningside College
English
Western Iowa Technical College
Telecommunications January 2014 - Present
Time Warner Cable September 2012 - January 2014
Time Warner Cable 2010 - September 2012
Skills
Broadband, Telecommunications, Wireless, Telephony, VoIP, Fiber Optics, Call Centers, Ethernet, Optical Fiber, Cabling, Vendor Management, IP, Forecasting, MPLS, Product Management, Computer Network..., Call Center, Contract Negotiation, Accounting, Financial Modeling, Budgeting, Capital Budgeting, Operating Budgets
Education
Monroe Community College
Time Warner Cable July 2009 - Present
News 14 Carolina June 2008 - August 2008
Education
Montreat College 2009 — 2012
Bloomberg August 1999 - Present
Time Warner Cable 1991 - 1999
Skills
Broadcast Television, Broadcast, Video Production, Television, Video, Video Editing, HD Video, Digital Video, Streaming Media, Media Production, Camera, Radio, Radio Broadcasting, Avid, Multimedia
Education
HoHoKus RETS-Nutley 1997 — 1998
Certificate, Electronics, A
Montclair State University 1985 — 1990
BA, Classics
Center for the Media Arts
Penfield Central School District July 2012 - Present
The Employment Store August 2011 - July 2012
University of Rochester Medical Center February 2011 - June 2011
Paychex January 2011 - February 2011
Time Warner Cable October 1993 - May 2009
Time Warner 1993 - 2009
Skills
General Ledger, Accounts Receivable, Accounts Payable, Invoicing, QuickBooks, Payroll, Spreadsheets, Accounting, Bookkeeping, Outlook, Human Resources
Education
Nazareth College of Rochester 1991 — 1994
Psychology-Concentration-Education
Monroe Community College 1988 — 1991
Associates, Liberal Arts
Time Warner Cable June 2011 - June 2012
Epicor Software Corp October 2008 - May 2011
Epicor Software Corp October 2007 - October 2008
SUNY Orange January 2008 - May 2008
Epicor Software Corp May 2007 - October 2007
SUNY Orange February 2007 - May 2007
Skills
Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Outlook, Outlook Express, Internet Explorer, VMware Virtualcenter, PC Anywhere, RemotelyAnywhere, LogMeIn, RealVNC, Technical Documentation, Citrix, Cable Modems, Remote Access, Google Chrome, Google Docs, Firefox, Remote Troubleshooting, Internet Troubleshooting, Mobile Technology, Tablets, Servers, Home Networking, Wireless Networking, Networking Software, Storage Area Networks, Password Management, Network Administration, Technical Support, Corporate Communications, Customer Service, Team-oriented, Mentoring New Hires, Researching New..., Windows 2000, Windows XP Pro, Windows Vista, Windows 7, Windows Mobile, Windows Server, Mac OS X, iOS, Ubuntu, Debian, Fedora, Suse, Android, VMware, Hardware
Education
Mount Saint Mary College 2008 — 2013
Bachelor of Arts (B.A.), Information Technology, 3.4
Utica College 2009 — 2011
B.S., Cyber Security: Information Assurance
SUNY Orange 2005 — 2008
A.A.S, IT Networking, 3.3
Port Jervis High School 2001 — 2005
High School Diploma, Honors/Regents High School/Secondary Diploma Program
Time Warner Cable March 2006 - Present
Time Warner Cable March 2006 - March 2007
Education
NENA, National Emergency Number Association 2009 — 2009
Certificate, NENA, Government Education
Monroe Community College 2000 — 2005
A.S, Computer Information Systems
Bishop Kearney HS 1996 — 2000
Diploma, General Studies
Wells Fargo August 2011 - Present
Time Warner Cable February 2010 - October 2010
Bank of America September 2005 - February 2010
Wachovia Corporation October 2004 - September 2005
First Union National Bank / Wachovia Corporation August 2000 - January 2003
First Union National Bank February 1997 - August 2000
BODDIE-NOELL PROPERTIES June 1993 - January 1997
Skills
Account Reconciliation, Financial Reporting, General Ledger, Payroll, Accounting, Accounts Receivable, Variance Analysis, Finance, Forecasting, Auditing, Internal Controls, PeopleSoft
Education
Pfeiffer University 1999 — 2003
MBA, Business Administration
Queens University of Charlotte 1997 — 1998
Accounting
University of North Carolina at Charlotte 1997 — 1998
Accounting
Montclair State University 1987 — 1991
B.S., Business Administration
Time Warner Cable February 2004 - November 2011
TEK Systems 2004 - 2005
Genuity Solutions (Formerly GTEI/BBN) October 1997 - January 2002
Skills
Broadband Cable Networks, T1, DS3, OC-3,PPP, VOIP networks, VoIP, T1, Troubleshooting, Cisco, Telecommunications, Customer Service, Switches, IP, Team Building, Vendor Management, TCP/IP, Customer Relations, Documentation, Network Operations, Telephony, Problem Solving, Network Administration, Vendor Relations, Wireless, Operations Management, VPN, Call Center, Telephone Skills, Administration, Frame Relay, Supervisory Skills, Testing, System Administration, Access
Education
Montgomery College 1984 — 1986
Associate's degree, Information Technology
Torrington High School Substitute TeacherKelly ServicesJanuary 2014 - June 2015
Cablevision Media Sales 1994 - January 2014
Torrington Middle School September 2000 - October 2011
Time Warner Cable February 1992 - 1994
Skills
Call Center, VOD, Telephony, Team Building, Customer Service, Sales
Education
University of Connecticut 2014 — 2015
Teacher Certification/Masters in Special Ed, Special Education, Secondary School
Mount Saint Mary College 1986 — 1990
The University of Connecticut
Bachelor's degree
Time Warner Cable February 2003 - Present
Education
Montana State University-Bozeman 1972 — 1976
bachelor of science, fish and wildlife management
Northwest College, University northern iowa 1972 — 1974
associates degree, fish and wildlife management
Weinstein Dental Group August 2013 - Present
Time Warner Cable March 2008 - August 2009
Time Warner Cable March 2007 - March 2008
Skills
300 Clinic hours..., Axium Software, Eaglesoft Software, Digital Radiography,..., Customer Service, VoIP, Call Centers, Team Leadership, Customer Satisfaction
Education
Monroe Community College 2009 — 2014
Associate's degree, Accounting
Monroe Community College 2009 — 2012
Certificate, Dental Assisting/Assistant
Hess Corporation March 2012 - Present
Time Warner Cable July 2011 - November 2011
Skills
Heavy Lifting, Automotive, Cashiers, Warehousing, Order Picking, Packaging, Retail
Education
Monroe Community College 2009 — 2010
Automotive Engineering Technology/Technician
Baldwin Richardson Foods 2012 - Present
Time Warner Cable February 2000 - November 2011
OppenheimerFunds April 1997 - February 2000
Skills
Cisco Routers, Cisco IOS, Solarwinds, CCNA, Windows Server, vSphere, EMC Storage, Dell Computers, HP Server Hardware, Websense, Active Directory, Hyper-V, WSUS, Backup Exec, DNS, Group Policy, Microsoft Exchange, Juniper, VMware, DHCP, Network Security, Change Management, Sentinel, Unitrends Backup..., Lenel, Dell PowerEdge Servers, ubiquiti
Education
Monroe Community College
Time Warner Cable February 2011 - Present
Old Navy September 2006 - May 2012
WABC-TV August 2010 - December 2010
Education
Mount Saint Mary College 2008 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
SUNY Orange 2006 — 2008
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Panera Bread May 2011 - Present
St. John Fisher College February 2009 - May 2010
Time Warner Cable June 2005 - September 2005
Skills
Organization, Customer Service, Social Media, Magazine Layout Design
Education
Saint John Fisher College 2008 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies
Monroe Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
First Student July 2014 - Present
Time Warner Cable October 2012 - November 2013
Sutherland Global Services – Cox Communications January 2009 - August 2012
Sutherland Global Services 2009 - 2012
Bugaboo Creek Steakhouse May 2004 - December 2009
Strong Memorial Hospital January 2002 - January 2004
Frontier Communications January 1998 - January 2002
Skills
General Office Skills, Computer Proficiency, Customer Oriented, Customer Service, Schedule Control, Accounting Applications, Bookkeeping, Professional..., Microsoft Office, Adobe, Business Correspondence, Presentation Coaching, Culinary Management, Culinary Skills, Front Office, Restaurant Management, Process Scheduler, Call Centers
Education
Monroe Community College 1987 — 2014
Monroe Community College
Associate, Applied SciencesNursing
Paul Smith's College 1990 — 1992
Associate of Arts and Sciences A.A.S.), Restaurant, Culinary, and Catering Management/Manager
Paul Smith’s CollegePaul Smith’s 1990 — 1992
Associates, Applied SciencesHotel/Restaurant/Culinary
Time Warener Cable January 2011 - Present
Time Warner Cable January 2007 - January 2011
Time Warner Cable January 1996 - January 2007
HOME DEPOT CABLE January 1995 - January 1996
Skills
Performance Management, Call Centers, Customer Satisfaction, CRM, Employee Relations, Training, Sales, Vendor Management, Telecommunications, Leadership, Workforce Management, Customer Experience, Cross-functional Team..., Operations Management, Process Improvement, Customer Retention, Team Leadership, VoIP
Education
GREECE CENTRAL SCHOOL DISTRICT
Industrial & Residential Electricity
Monroe Community College
A.A.S, Electrical Engineering
Time Warner Cable November 2013 - Present
Time Warner Cable April 2011 - October 2013
Time Warner Cable April 2009 - April 2011
Skills
Wireless, Telecommunications, Ethernet, SIP, LTE, RF, IP, VoIP, TCP/IP, Fiber Optics, MPLS, SDH, CDMA, DWDM, Broadband, Optical Fiber, Telephony
Education
Moorpark College 1992 — 1994
Liberal Arts
Xerox June 2014 - Present
SourceHOV March 2012 - June 2014
Nationwide Credit & Collection Inc. July 2007 - July 2011
Time Warner Cable June 2003 - June 2007
Skills
Call Centers, Customer Service, Microsoft Office, Customer Satisfaction, Microsoft Excel, Data Entry, Microsoft Word, Telephone Skills, PowerPoint, Windows, Technical Support, BPO, Troubleshooting
Education
State University of New York College at Brockport 1988 — 1993
History
Monroe Community College 1986 — 1988
Liberal Arts, Psychology
DHL 2010 - 2013
Time Warner Cable 2006 - 2010
Education
Morris College 2001 — 2005
Bachelor of Arts (B.A.), Criminal Justice, Cum Laude
Time Warner Cable February 2008 - Present
Education
Mount Saint Vincent University 1993 — 1994
Bachelor of Education (BEd), Education
nova scotia teachers college 1990 — 1993
Bachelor of Education (BEd), Electrical, Electronic and Communications Engineering Technology/Technician
Time Warner Cable 2008 - 2013
Time Warner Cable July 2001 - June 2008
Verizon Wireless 2000 - March 2001
Verizon Wireless 1997 - 2000
Skills
PeopleSoft, ICOMS, Microsoft Excel, Account Reconciliation, General Ledger, Auditing, Invoicing, Internal Audit, Journal Entries, Analysis, Fixed Assets, Tax, Finance, Accruals
Education
Monroe Community College
AAS, Accounting and Finance
State University of New York College at Oswego
Excellus BCBS April 2005 - Present
Time Warner Cable August 2000 - April 2005
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Oral & Written..., Customer Service, Data Entry, Claims Resolution
Education
State University of New York College at Fredonia 1997 — 1998
Bachelor of Science (BS), Communication, General
Monroe Community College 1996 — 1997
Associate's degree, Liberal Arts and Sciences/Liberal Studies
oDesk Freelancer January 2015 - Present
Dual Expert Financial and Technical Services October 2014 - Present
Intuit October 2014 - March 2015
Morgan Stanley September 2013 - March 2014
Time Warner Cable August 2013 - October 2013
BT TECHNOLOGIES LTD September 2009 - February 2013
GC Services August 2006 - August 2007
US Army September 2005 - July 2006
Skills
Microsoft Office, Management, Accounting, Financial Accounting, Sales, Forensic Accounting, Microsoft Excel, Microsoft Word, Accounts Payable, Payroll, Customer Service, Customer Satisfaction, Tax Advisory, Small Business Tax, Personal Income Tax..., Office Administration, Team Building, Windows, Windows 7, Account Management, Kronos Timekeeping, Salesforce.com, Customer Retention, Accounts Receivable, Debt Collection, A/R Collections, Negotiation, Budgets, Administrative..., Quality Assurance, Reporting & Analysis, Finance
Education
WVU 2014 — 2014
Forensic Accounting
Mott Community College 2009 — 2010
Associate's Degree, Applied Science – Accounting
Class
Class
Time-warner cable July 2014 - Present
Skills
Telecommunications, Customer Service, Team Leadership, Leadership, Troubleshooting, Wireless, VoIP
Education
Damascus High School
Montgomery College