Time Warner Cable
Industry: Cable television company
DescriptionTime Warner Cable was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states. Successor: Spectrum Headquarters: New York City, New York, United States Founded: 1992, United States of America Ceased operations: May 18, 2016 Parent organizations: Charter Communications, Comcast, Spectrum Management Holding Company, LLC Subsidiaries: NaviSite, Time Warner Cable Enterprises LLC,
Time Warner Cable List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Time Warner Cable. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Time Warner Cable Salaries. You can even request information on how much does Time Warner Cable pay if you want to. Learn about salaries, pros and cons of working for Time Warner Cable directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
15,986 Time Warner Cable employees in database. Find out everything there's to know about Time Warner Cable employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Time Warner Cable Employees
Time Warner Cable November 2013 - Present
Time Warner Cable July 2007 - November 2013
Skills
Telecommunications, VoIP, Wireless, Call Centers, Customer Experience, Troubleshooting, Telephony, Broadband, Computer Hardware, Customer Satisfaction, Customer Service, IP, Leadership, Management, Networking, Team Leadership, Technical Support
Education
Grossmont College 1999 — 2001
CSIS
Helix High School 1995 — 1999
Austin Maker Space January 2015 - Present
MVP Staffing 2013 - 2013
Xtreme Power 2012 - 2012
IBEW 520 2008 - 2011
Time Warner Cable 2007 - 2008
Interactive Environments 2007 - 2007
Skills
real estate, electrical power systems, Property Management, Rentals, Investment Properties, Real Estate Development, Real Estate Transactions, Single Family Homes, Residential Homes, Investors, Electrical Engineering, Electrical Controls..., Electronics, Construction, Power Systems, HTML, CSS
Education
Houston Community College 2013 — 2015
Electro Mechanical Drafting
Austin JATC 2008 — 2011
Electricity
Green Mountain College 2004 — 2007
Bachelor of Science (B.S.), Resort Management
Time Warner Cable Media September 2013 - Present
Time Warner Cable January 2010 - May 2013
Time Warner Cable March 2007 - January 2010
Skills
Sales Coaching, Supervisory Skills, Technical Support, Financial Reporting, Administrative..., Time Management, Direct Sales, Account Management, Customer Satisfaction, Sales, Leadership, Sales Management, Customer Service, Customer Retention, Social Media Marketing, Team Building, Call Centers, Marketing Strategy, Marketing, Salesforce.com, Marketing Communications, Telecommunications
Education
Guilford College 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Express September 2015 - Present
Abercrombie & Fitch September 2013 - August 2015
Time Warner Cable April 2013 - September 2013
Georgia Games January 2012 - May 2012
Abercrombie & Fitch 2010 - 2012
Atlantic Coast Conference August 2011 - December 2011
Cone Health April 2008 - June 2009
Skills
Sales, Direct Sales, Marketing, Social Media Marketing, Cold Calling, Microsoft Office, Marketing Communications, Event Planning, Event Management, Warm Calling, Customer Service, PowerPoint, Leadership, Recruiting, Time Management, Management, Retail, Microsoft Excel, Microsoft Word, Social Networking, Training, Merchandising
Education
Winston-Salem State University 2010 — 2012
Bachelor of Science (BS), Sport Management
Guilford Technical Community College 2008 — 2010
Time Warner Cable November 2012 - Present
MedCath, Inc January 2002 - November 2012
Zion Christian Ministries March 2000 - March 2005
McClintock Middle School January 2001 - January 2002
Chappell Memorial Baptist Church January 2000 - January 2001
Discovery Place, Inc January 1997 - November 2000
Skills
SharePoint, Access, Microsoft SQL Server, SSRS, Healthcare Information..., Healthcare, SSIS, Project Management, Visio, Process Improvement, SQL, Software Documentation, SDLC, Data Analysis, Business Intelligence, Business Process, Auditing, Microsoft Dynamics, Databases, Technical Liaison, T-SQL, Lawson HRIS, Lawson General Ledger, Payroll, Change Management, Programmers, Business Analysis, Sage FAS, Kronos WFC, Disaster Recovery, HIPAA, Training, Management, Crystal Reports, Great Plains Software, Testing, ETL, Analysis, Accounting, Software Implementation, Sarbanes-Oxley Act, PeopleSoft, Nestor, Medea
Education
Virginia Union University 1993 — 1996
Masters, Divinity
Hampton University 1989 — 1993
Bachelor's of Science, Accounting
Stage Stores April 2014 - Present
ARAMARK October 2012 - April 2014
The University of Texas Health Science Center at Houston November 2008 - October 2012
Susquehanna Radio August 2003 - December 2007
Comcast Cable June 2007 - August 2007
Time Warner Cable June 2006 - August 2006
Skills
Video, Feature Writing, Media Relations, Public Relations, Event Planning, Creative Writing, InDesign, Microsoft Office, Leadership, Teamwork, Time Management, Social Media, Press Releases, Editing, Social Media Marketing, Social Networking, Facebook, Event Management, Blogging, Publicity, Marketing Communications, Corporate Communications, Public Speaking, Fundraising, Community Outreach, Marketing, AP Style, Research, Twitter, Writing, Integrated Marketing, Sponsorship
Education
West Virginia University 2009 — 2011
Master of Science (M.S.), Integrated Marketing Communications
Hampton University 2004 — 2008
B.A., Public Relations, Marketing Minor Emphasis
Asurion N.E.W. Customer Service Companies, Inc June 2011 - Present
Atlantic Broadband February 2005 - May 2011
PennWest Home Equity Services May 2002 - February 2005
Wolf Furniture May 2000 - September 2002
Cablevision 1991 - 1994
Time Warner Cable 1986 - 1991
ATC Communications 1984 - 1986
Skills
Call Center, Training, Leadership, Recruiting, Management, Team Building, Customer Satisfaction, Performance Management, Customer Service, Instructional Design, Coaching, Customer Experience, Employee Relations, Process Improvement, Sales, Call Centers, Staff Development, CRM, Strategic Planning, Vendor Management, Leadership Development, Human Resources, Team Leadership, Customer Retention, Program Management, Employee Training
Education
University of Pittsburgh-Johnstown 2005 — 2010
BA, Secondary Education, English, 3.279
University of Pittsburgh-Johnstown 2005 — 2010
BA, English Literature (British and Commonwealth), 3.279
Greater Johnstown Career and Technology Center 1982 — 1984
Certificate, Medical Administrative/Executive Assistant and Medical Secretary
Ferndale Area School District
Diploma, Business
Time Warner Cable November 2013 - Present
Taco Bell November 2009 - August 2012
Skills
Customer Service, Classroom, Working With Children, Looked After Children, Babysitting, Call Centers, Food Preparation, Tutoring, Drawing, Poetry, Hospitality, Lesson Planning, Psychology, Restaurants, Creative Writing, Youth Mentoring, Youth Development
Education
Hamline University 2014 — 2017
Palmer High School 2008 — 2012
Diploma
Whistle September 2015 - Present
Time Warner Cable August 2014 - August 2015
Time Warner Cable May 2012 - August 2014
Time Warner Cable December 2010 - May 2012
Time Warner Cable March 2010 - December 2010
Best Buy 2009 - 2010
Circuit City January 2007 - March 2009
The Hat Club LLC 2005 - 2007
Skills
CMS, Avaya, Microsoft Office, Marketing, Sales, Customer Service, Customer Retention, Management, RTA, Aspect, CSG, Team Leadership, Kronos, Training, Sales Operations, Networking, Call Centers, Telecommunications, Leadership, Employee Training, Technical Support, Selling, Retail, Sales Management, Customer Satisfaction, Customer Experience, IP, Budgets, Workforce Management, Avaya Technologies, Troubleshooting, VoIP, Wireless, Process Improvement, Vendor Management, Team Building
Education
University of Phoenix 2012 — 2015
Master of Business Administration (M.B.A.)
University of Phoenix 2010 — 2012
Bachelor of Science (BS), Marketing
Grossmont College 2007 — 2009
Time Warner Cable April 2014 - Present
North Carolina Central University June 2006 - April 2014
Cingular April 2006 - June 2006
Gilbarco Veeder Root August 2002 - September 2005
Skills
Higher Education, Research, Public Speaking, PowerPoint, Microsoft Office, Community Outreach, Teaching, Editing, Active Directory, System Administration, Malware Removal, Computer Maintenance, Computer Repair, Desktop Imaging, Laptops, Apple OS, Linux, Windows, OS X, Technical Support, Malware Analysis, Networking
Education
Guilford Technical Community College 2015 — 2017
Computer and Information Sciences and Support Services
Guilford College 2012 — 2014
Computer/Information Technology Administration and Management
Time Warner Cable September 2003 - Present
Skills
Troubleshooting, Cabling, VoIP, Routers, Telecommunications, Computer Network..., IP, Wireless Networking, TCP/IP, Wireless
Education
Guilford Technical Community College 2012 — 2014
Bachelor of Applied Science (BASc), Computer Systems Networking and Telecommunications
Wingate University 1993 — 1995
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
Atos (Microsoft Data Center) March 2012 - Present
Metroplex Control Systems March 2008 - March 2012
Time Warner Cable April 2007 - May 2008
Skills
Data Center, Troubleshooting, Microsoft Office, Telecommunications, Customer Service, Project Management, Cisco Technologies, Management, Security, Program Management, Cross-functional Team..., Networking, Team Leadership, Windows, Software Documentation, Access, Integration, Cabling, Software Installation, Network Administration, Computer Hardware, Hardware, Routers, Active Directory, Network Design, Servers, Operating Systems, System Deployment, DHCP, Electronics, Cisco Nexus, Ethernet, Switches, Network Engineering, Network Architecture, Cisco Routers, Juniper, Windows 7, Fiber Optics, Load Balancing, Leadership, Cloud Computing, TCP/IP, Windows Server, System Administration, Technical Support
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2011 — 2012
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
ITT Technical Institute-San Antonio 2006 — 2008
Associate of Science (A.S.), Electrical and Electronics Engineering
US Biotek Laboratories August 2014 - Present
phytest October 2013 - August 2014
LabCorp February 2011 - October 2012
LabCorp April 2010 - February 2011
Carolina Biological Supply Company November 2009 - April 2010
Time Warner Cable June 2008 - November 2009
UnitedHealth Group May 2007 - May 2008
Cingular Wireless/ AT&T August 2005 - May 2007
Skills
Administrative..., Data Entry, Healthcare, Employee Relations, Human Resources, Outlook, Benefits Administration, PeopleSoft, Office Management, Healthcare Management, Office Administration, Management, Invoicing
Education
Graham High School 2001 — 2005
High School Diploma
Guilford College
Bachelor of Business Administration (BBA), Human Resources Management and Services
Modern Railway Systems June 2014 - Present
Stacy and Witbeck, Inc. September 2011 - June 2014
Mass Electric Construction February 2008 - November 2010
Adesta, LLC February 2006 - February 2008
Time Warner Cable January 2006 - February 2006
Skills
Construction, Project Management, CCTV, Security, Fiber Optic Networks, Construction Management, AutoCAD, Engineering, Contract Management, MS Project, Project Planning, Wiring, Process Scheduler, Electrical Engineering, Electricians, Fiber Optics, Electricity, Fire Alarm, Microsoft Office, Primavera P6, Testing, Submittals, Road, Subcontracting
Education
Hampton University 2000 — 2004
BSEE, Electrical Engineering
Hampton University 2000 — 2004
Bachelor's degree, Electrical and Electronics Engineering
Time Warner Cable November 2011 - Present
Darden March 2005 - February 2011
Sears Holdings Corporation October 2003 - March 2005
HEB May 2001 - October 2003
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2010 — 2012
Associate Degree in Computer Network Systems Technology, Computer Network Systems, 3.79 GPA
Time Warner Cable May 2013 - Present
Time Warner Cable October 2010 - May 2013
Dish Network January 2010 - October 2010
iQor November 2005 - December 2009
NCO Group September 2000 - November 2005
Skills
Employee Training, Training, Call Center, Instructional Design, Call Centers, Coaching, Instructor-led Training, Training Delivery, Customer Service, Telecommunications, Leadership, Content Development, Training Facilitation, Human Resources, Onboarding, Change Management, Team Building, Customer Retention, Team Leadership, Customer Satisfaction
Education
Guilford Technical Community College 1999 — 2001
Communication, General
North Carolina State University 1995 — 1996
Business/Corporate Communications
Security Service Federal Credit Union June 2015 - Present
CGI August 2013 - February 2014
Time Warner Cable 2011 - 2013
HEB February 2002 - June 2011
Skills
Computer Repair, Computer Network..., Information Security..., Electronics, Phone Etiquette, Computer-savvy, Customer-facing, Customer Service, Cash-handling, Inventory Management, Computer Hardware
Education
Hallmark College of Technology/Hallmark College of Aeronautics 2006 — 2008
Associate of Applied Science, Electrical, Electronic and Communications Engineering Technology/Technician
San Antonio College 2000 — 2000
Time Warner Cable July 2005 - Present
Time Warner Cable March 1996 - September 1998
Paragon Cable January 1995 - March 1996
Skills
Broadband, Optical Fiber, Telecommunications, Fiber Optics, T1, Wireless, Cabling, DWDM, Computer Network..., Outside Plant, Cables, Ethernet
Education
Guilford College 1997 — 1998
Continuing Education, Accounting
ADT Security Services January 2011 - Present
The Cimarron Group 2013 - 2013
Messoa Technology Inc. May 2010 - December 2010
Time Warner Cable 2007 - 2009
Education
Guilford Technical Community College 2003 — 2007
Art, Religion, General
AccruePartners January 2015 - May 2015
Belk July 2014 - November 2014
CB&I December 2013 - February 2014
Infosys February 2013 - July 2013
Investors Title Company and Affiliates September 2012 - December 2012
Microsoft March 2011 - April 2012
City of Salisbury September 2010 - March 2011
Dell April 2010 - September 2010
New Breed October 2007 - October 2009
Time Warner Cable October 2006 - August 2007
Skills
Troubleshooting, Active Directory, Technical Support, Windows, Operating Systems, Hardware, Windows 7, Computer Hardware, XP, Servers, Customer Service, VMware, Windows Server, SAN, Storage Area Networks, Hyper-V, Cluster, Microsoft Cluster, VSS, Backup Solutions, NTFS, Data Recovery, Cluster Management, Virtualization, OS Virtualization, Windows 8, Procmon, Root Cause Analysis, Failover, Problem Solving, Cluster Analysis, Disaster Recovery, System Administration, Cloud Computing, Storage, IT Operations, Project Management, IT Management, Help Desk Support, Windows XP, Databases, Testing
Education
Keller Graduate School of Management 2010 — 2014
Master of Science, Management Information Systems
DeVry University - Online 2009 — 2010
Bachelor Of Science, Technical Business Management
Guilford Technical Community College 2007 — 2009
AA, General Studies
Optum/UHC June 2013 - Present
American General Life and Accident February 2012 - Present
America's Better Business Association September 2011 - February 2012
Windstream Communications February 2011 - September 2011
New Horizons CLC December 2009 - February 2011
Non currently September 2009 - February 2010
VGE October 2007 - September 2009
Larry Kissel Campaign 2008 - 2008
Time Warner Cable September 2001 - August 2007
Practical Sales Tools 2000 - 2001
Skills
Fundraising, Consultative Selling, Account Management, Sales Management, Cold Calling, Customer Service, Customer Relations, B2B, Direct Sales, Sales Support, Sales Process, Call Center, Customer Satisfaction, Business Management, Hiring, Vendor Relations
Education
HACC, Central Pennsylvania's Community College 1985 — 1987
Assoc., Business Admin.
Town Planner 2013 - Present
Boston Mills/Brandywine Ski Resort December 1995 - Present
Dian's Graphic Design January 1990 - Present
GEI WideFormat, Copeco, Visual Edge Technology March 2010 - June 2011
Flower Factory September 2009 - December 2009
Print Management Partners November 2002 - August 2008
Time Warner Cable May 1988 - November 2002
Skills
Adobe Photoshop, InDesign, Illustrator, Adobe Acrobat, Dreamweaver, Font Management, Adobe Freehand, Microsoft Office, Flightcheck, FTP software, Adobe Bridge, Photoshop, Graphics, Layout, Advertising, Brochures, Production Art, Graphic Design, Direct Mail, Packaging, Print Production Process, Email Marketing, Web Design, Newsletters, Posters, Logo Design
Education
Green Mountain College
Assoc., Graphic Design
Kent State University
Digital Arts, 4.0
Ohio University
BFA, Art Education/Graphic Design Concentration
The University of Akron
Elementary Education and Teaching, 4.0
Time Warner Cable January 2007 - February 2012
Education
Guilford Technical Community College 2012 — 2015
Time Warner Cable April 2011 - Present
Integic Technologies January 2011 - July 2011
AT&T Mobility November 2005 - December 2010
Skills
PowerPoint, Microsoft Word, Wordperfect, Microsoft Excel, AS400 system, ICOMS, Axys, Accounting, Market Research, Critical Thinking, Management, Customer Experience, Customer Retention, Customer Satisfaction
Education
Guilford Technical Community College 2013 — 2015
North Carolina Agricultural and Technical State University 1993 — 1998
Business Management and Marketing
Time Warner Cable January 2012 - Present
Time Warner Cable January 2008 - January 2012
Time Warner Cable January 2007 - January 2008
Skills
Account Management, Broadband, Budgets, Call Center, Call Centers, Customer Experience, Customer Retention, Customer Service, Direct Marketing, Direct Sales, Interviews, Management, Marketing, Marketing Communications, Marketing Strategy, Product Management, Product Marketing, Public Relations, Retail, Sales, Sales Management, Social Media Marketing, Strategic Planning, Telecommunications, Training, VoIP, Wireless
Education
Greensboro College 1998 — 2002
Bachelors of Science, Business - Marketing
Bell Partners Inc May 2014 - Present
Bell Partners Inc July 2012 - May 2014
Guilford Technical Community College September 2011 - July 2012
Guilford Technical Community College January 2011 - September 2011
Guilford Technical Community College December 2009 - June 2011
Time Warner Cable August 2006 - February 2009
Time Warner Cable May 2001 - August 2006
Skills
Auditing, Microsoft Office, Account Reconciliation, Customer Service, Budgets, Project Planning, Sales, Accounts Receivable, Invoicing, Microsoft Word, Nonprofits, Microsoft Excel, Process Improvement, Research, Training, Access, Management, Accounting, Financial Analysis, Outlook, PowerPoint
Education
Guilford College 2007 — 2009
Bachelor of Science, Accounting w/ concentration in Money and Finance
Guilford Technical Community College 2004 — 2007
Associate, Accounting
YP May 2013 - Present
Time Warner Cable June 2012 - May 2013
Hertz Corporation May 2009 - June 2012
Boo Williams Sportsplex January 2008 - May 2008
Hampton University September 2006 - December 2007
Skills
Marketing, Sales, Management, Budgets, Program Management, New Business Development, Sales Management, Event Planning, Sports Marketing, Social Media Marketing, Customer Service, Facebook, Event Management, Public Relations, Social Media, Microsoft Office, Sponsorship, Public Speaking, Training, Social Networking
Education
Hampton University 2004 — 2008
Bachelor of Science, Sport Management
Time Warner Cable June 2011 - August 2011
Global Doors Ltd., Wakefield, UK April 2010 - May 2011
Standard Chartered Bank January 2010 - July 2010
Agricultural Bank of China August 2009 - August 2009
Spring Festival Stand December 2008 - February 2009
Skills
Economics
Education
Case Western Reserve University - Weatherhead School of Management 2010 — 2012
Master of Science, Finance
School of Interpreting and Translation Studies, Guangdong University of Foreign Studies 2007 — 2010
Bachelor of Arts; Rewarded Bachelor, English, Translation Practice
Guangdong University of Foreign Studies 2006 — 2010
Bachelor of Economics, Finance
School of International Trade & Economics - Guangdong University of Foreign Studies 2006 — 2010
Bachelor of Economics, Finance (All English Program)
Wells Fargo December 2014 - Present
Wells Fargo June 2014 - Present
Red Hat January 2014 - June 2014
Wells Fargo October 2012 - January 2014
Time Warner Cable July 2011 - July 2012
Brookwood Associates March 2011 - July 2011
Smith Moore Leatherwood LLP 2010 - 2010
Continental Tire North America 2007 - 2010
Volvo Trucks February 2003 - September 2007
Volvo Trucks North America 2000 - 2007
Skills
Excel, PowerPoint, Tymetrix, Event Planning, Government Liason, Leadership Development, Litigation Management, Legal Research, Risk Management, Strategic Planning, Public Speaking, Team Building, Process Improvement, Project Management, Human Resources, Mergers, Employee Benefits, Document Management, Event Management, SharePoint, Project Planning, System Administration, Management, Leadership, Time Management, Litigation Support, Due Diligence, Legal Compliance, Employment Law, Corporate Law, Vendor Management, Business Analysis, MS Project, Budgets, Microsoft Excel, Analysis, Organizational..., Employee Relations, Change Management, Organizational..., Business Process..., Conflict Resolution
Education
Queens University of Charlotte 2011 — 2012
Master's Business Administration (MBA), International Business
High Point University 2004 — 2007
BS, Business Administration
Guilford Technical Community College 1997 — 1999
Associates of Applied Science, Paralegal
Ragsdale HS
United Healthcare Medicare Solutions October 2013 - Present
Stockton Financial Services October 2013 - Present
Bank of America July 2012 - Present
Self employed January 2004 - Present
Guilford Technical Community College December 2010 - June 2011
AMARR Garage March 2010 - May 2010
Time Warner Cable February 2003 - October 2009
Food Lion Inc April 1990 - April 2002
Skills
Accounts Receivable, Retail and Staff..., Tax Preparation, Microsoft Excel, Microsoft Word, Outlook, Datatel, J.D. Edwards, Mortgage Servicing, Collections, Delinquency Management, Highly detail oriented, Customer Service, Accounting, General Ledger, Account Reconciliation, Invoicing, Management, Accounts Payable, Bank Reconciliation, Analysis, Auditing, Software Documentation
Education
2006-2007, Strayer University, Greensboro Campus 2006 — 2007
M.S, Professional Accounting; Controllership
Strayer University (DC) 2006 — 2007
Masters of Science in Professional Accounting, Accounting and Controllership
Guilford College 2002 — 2005
Bachelors of Science in Accounting, Accounting and Finance
Patrick Henry Community College 1990 — 1992
Associates of Science in General Studies, General Studies
Legacy Business Solutions, LLC March 2015 - Present
Time Warner Cable April 2013 - September 2014
Servantage Dixie Sales Inc. June 2008 - August 2010
Skills
Call Centers, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Sales, Team Leadership, Process Improvement, Hospitality
Education
Guilford Technical Community College 2013 — 2014
Associate of Science (A.S.), Computer Information Technology
North Carolina A&T State University 2007 — 2012
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Cape Fear High School 2003 — 2007
High School Diploma
The Valspar Corporation January 2013 - Present
Time Warner Cable September 2001 - November 2012
Thornton Furniture Carriers 1999 - 2001
Swann Management 1994 - 1999
Education
King's College 1986 — 1987
Diploma, Administrative Assistant and Secretarial Science
Guilford Technical Community College
Business Administration/HR Management
Contingent Network Services October 2012 - Present
Nexus PM, LLC June 2012 - October 2012
Earl L. Henderson Trucking February 2012 - May 2012
Inspections 4 Real Estate October 2011 - May 2012
Time Warner Cable September 2002 - February 2011
Skills
Computer Repair, Wireless Routers, Computer Proficiency, Computer Hardware, Computer Maintenance, Software Installation, Computer Network..., Equipment Installation, Computer Hardware..., Provisioning, Network Administration, WAN, Project Management, Cisco Technologies, Wireless, Technical Support
Education
Southern New Hampshire University 2013 — 2015
Bachelor's degree, Information Technology
University of Phoenix 2009 — 2013
Associate of Arts, Information Technology/Networking, 3.63
Great Oaks Institute of Technology and Career Development 2000 — 2002
Certificate, Electronics
Wilmington High School 1999 — 2002
High School diploma received
Department of Veterans Affairs Palo Alto Health Care System May 2013 - Present
TeamLogic IT of Mountain View December 2009 - May 2013
JustWorks October 2007 - November 2009
Time Warner Cable January 2005 - October 2007
Skills
Windows Server, Active Directory, Servers, Microsoft Exchange, Software Installation, System Deployment, VMware, VPN, Switches, Routers, DNS, Firewalls, DHCP
Education
Microskills 2003 — 2004
Certifications, Network Administration
Grossmont College 2000 — 2002
Guilford Technical Community College August 2014 - Present
Christ Lutheran Church January 2005 - Present
Bryan Family YMCA August 1994 - Present
Dennis Insurance Company June 2011 - August 2014
Time Warner Cable May 2007 - April 2011
The Bonitz Company of Carolina, Inc October 2008 - May 2010
Yost & Little Realty July 1999 - September 2008
WorkSmart Technology, Inc April 1998 - June 1999
Skills
Outlook, Outlook Express, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Works, PowerPoint, Lotus, Wordperfect, Photoshop, Kronos, XP, DOS, Dreamweaver, PC Anywhere, Quattro Pro, Paylocity, Gen4, Customer Service, Budgets, Newsletters, Payroll, Windows XP
Education
Guilford College 2011 — 2013
Bachelor of Science (B.S.), Business Management, 3.27
Guilford Technical Community College 1990 — 1993
Associates of Applied Science, MicroComputer Systems Technology, 3.87
Hammel Business College 1973 — 1974
Associates of Applied Science, Administrative Accounting, 3.2
Rosa's Cleaning Services January 2003 - Present
Neebo August 2014 - November 2014
Time Warner Cable October 2012 - August 2013
UnitedHealth Group November 2009 - October 2011
AT&T Mobile Tel October 2001 - January 2003
Skills
Customer Service, Data Entry, Human Resource..., Claims Management, Computer Software...
Education
Shaw University 2013 — 2016
Bachelor’s Degree, Business Administration concentration in Accounting, 3.5
Guilford Technical Community College 2001 — 2009
Bachelor’s Degree, Physical Therapy Technician/Assistant, 3.4
FirstService Residential New York July 2014 - Present
Rose Associates July 2012 - July 2014
Rose Associates July 2009 - July 2012
AT&T Mobility October 2008 - July 2009
Time Warner Cable June 2005 - August 2007
Skills
Microsoft Excel, Sales, Microsoft Office, Outlook, Property Management, Customer Service, Social Networking, Notary Public, Microsoft Word, SQL, Windows, Mac, OnBase, Filemaker Pro, Outlook Express, Certified Lead Renovator, PowerPoint, Accounts Payable, OS X, Office Management, Real Estate, Compliance, Buildinglink, Avidxchage, BJ Murray
Education
Hampton University 2005 — 2009
Bachelor of Science (B.S.), Marketing
Blueprint Consulting Services July 2015 - Present
T-Mobile April 2015 - July 2015
Time Warner Cable February 2014 - November 2014
Guardsmark inc October 2012 - March 2014
Columbia Distributing May 2010 - February 2011
Skills
Customer Service, Management, Outlook, Leadership, Sales, Customer Satisfaction, Time Management, Data Entry, Recruiting, Team Building, Technical Recruiting
Education
Green River Community College 2014 — 2015
Associate's degree, Psychology
Pierce College at Fort Steilacoom 2008 — 2009
Yavapaii College 2007 — 2008
Time Warner Cable Business Class August 2014 - Present
Time Warner Cable Business Class August 2013 - July 2014
Time Warner Cable May 2011 - August 2013
Computer Zone April 2008 - August 2009
Elliott & Company Appraisers March 2008 - June 2008
RED Computer Service March 2006 - July 2006
Skills
C#, XNA, VB.NET, A+ Certified, Microsoft Certified..., Software Development, Hardware Support, Hardware Diagnostics, Software Troubleshooting, Troubleshooting, Windows, System Administration, Hardware, Networking, Active Directory, Computer Hardware, Software Installation, Customer Service, TCP/IP, BMC Remedy, Microsoft Office, Telecommunications, VoIP
Education
Guilford Technical Community College 2009 — 2010
N/A, Computer Science
Weaver Academy 2008 — 2009
High School, Software Development
T. Wingate Andrews High School 2006 — 2009
High School
Samsung 2014 - Present
The Berry Co. April 2013 - April 2014
AT&T Wireless June 2000 - April 2013
Nokia August 2010 - May 2011
Verizon Wireless June 2008 - 2010
US Postal Services June 2007 - January 2008
Time Warner Cable May 2005 - May 2007
Sprint PCS/Innocomm February 2003 - May 2005
Skills
Management, Training, Sales Operations, Sales, B2B, Marketing, Human Resources, Sales Presentations, Marketing Strategy, Advertising, Team Building, Leadership, Account Management, Sales Management, Customer Service, Salesforce.com, New Business Development, Lead Generation, Selling, Retail, CRM, Microsoft Office, Direct Sales, Strategic Planning, Team Leadership, Customer Experience, Social Networking
Education
Guilford Technical Community College 2000 — 2002
Associate's degree, Business and Management
Guilford Technical Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Fundation Group LLC July 2015 - Present
J.P. Morgan Private Bank October 2012 - July 2015
J.P. Morgan Private Bank August 2010 - October 2012
Hamilton College September 2007 - May 2010
Circadence June 2009 - July 2009
Time Warner Cable May 2008 - July 2008
Education
Hamilton College 2006 — 2010
B.A., History
The Hotchkiss School 2002 — 2006
Cox Communications December 2014 - Present
Prometheus Laboratories Inc., A Nestlé Health Science Company June 2014 - December 2014
Time Warner Cable January 2014 - June 2014
XIFIN, Inc. May 2013 - December 2013
On Call Staffing Solutions, Inc. October 2012 - January 2013
Golden Hour Data Systems September 2004 - June 2012
Skills
Medical Billing, Insurance, HIPAA, Revenue Cycle, ICD-9, Medicare, Medicaid, 10 Key, EMR, Data Entry, Microsoft Excel, Health Insurance, Customer Service, Microsoft Word, Outlook, Microsoft Office, PowerPoint, Windows, Medical Records, Medical Terminology, Salesforce.com, Call Centers, Networking, Accounts Receivable, Invoicing, Sales, Sales Presentations, Cold Calling, Direct Sales, Healthcare, Customer Experience
Education
Grossmont College 2010 — 2012
Deloitte February 2015 - Present
Carey International September 2013 - February 2015
Time Warner Cable May 2013 - August 2013
Irwin & Boesen, P.C. October 2011 - August 2012
Robert Half International May 2011 - October 2011
Skills
Legal Writing, Legal Research, Microsoft Office, Management, Microsoft Word, Leadership, Trials, Training, PowerPoint, Social Media, Litigation, Courts, Civil Litigation, Legal Documents, Legal Assistance, Westlaw, Access, Policy, Lexis, Microsoft Excel, Invoicing, Goal Orientation, Document Preparation, State Government, Branding & Identity, Legislative Research, Technical Presentations, Media & Entertainment, Executive Management, Corporate Branding, Brand Development, Business Planning, Small Business, Capacity Management, Instructor-led Training, Business Analysis, Executive Level..., Mergers & Acquisitions, Project Planning, Written Correspondence, Organization, Filing, Multi Tasking, Executive Support, Timely Decision Making, Personal Injury, E-Discovery Consulting, Board Governance, Foreign Policy, Corporate Structure
Education
Hampton University 2006 — 2010
Political Science, Pre-Law
Howard University School of Law
Doctor of Law (J.D.), Law
National Basketball Association (NBA) September 2015 - Present
Time Warner Cable June 2015 - July 2015
Guilford College August 2013 - May 2015
PS Communications, Inc. August 2014 - December 2014
GreensboroSports, LLC September 2013 - April 2014
University of Maryland July 2012 - August 2012
Gonzaga College High School June 2009 - July 2010
Skills
Digital Media, Microsoft Office, Event Planning, Social Media, Coaching, Blogging, Sports, Social Networking, Event Management, SPSS, Leadership, Program Development, Editing, Fundraising, Marketing, Time Management, Critical Thinking, Teamwork, Social Media Marketing, Leadership Development, Student Development, Public Relations
Education
Guilford College 2012 — 2015
Bachelor of Science (B.S.), Sports Studies
General Dynamics Information Technology August 2013 - Present
Teledyne Wireless 2011 - 2012
Time Warner Cable 2010 - 2011
US Navy 1997 - 2010
Skills
Microsoft Office, Engineering, Project Management, Manufacturing, Troubleshooting, Customer Service, Management, Microsoft Excel, Electrical Engineering, Product Development
Education
Grantham University
Bachelor of Science (B.S.), Electrical and Electronics Engineering
The Lonely Gamer Girl May 2015 - Present
Time Warner Cable June 2014 - Present
Time Warner Cable May 2014 - June 2014
Time Warner Cable January 2008 - May 2014
Time Warner Cable February 2007 - December 2007
Time Warner Cable July 2005 - January 2007
Archer Daniels Midland January 2003 - June 2005
Skills
Troubleshooting, Customer Service, VoIP, Microsoft Word, Microsoft Excel, Outlook, TCP/IP, Customer Satisfaction, Dispatching, Data Entry, Quality Assurance, HTML, Routing, Telephone Skills, Schedules, Editing, Avaya, Photoshop, Typing, Writing, Organization, Billing Systems, Quota Management, Productivity, Reports, Email, Web Applications, SharePoint, PowerPoint, Web Design, ICOMS, Fax, Photocopier, Object Oriented Design, Spanish, Telecommunications, Management, Call Centers, Microsoft Office, Training, Wireless, Creative Writing, Story Telling, Game Design, Fiction Writing, Project Management, Event Planning
Education
Guilford Technical Community College 2014 — 2017
Associate's Degree, Computer Programming
Red Wing High School, Red Wing MN 1993 — 1998
High School Diploma, General Studies
KPMG January 2012 - Present
Ally Financial Inc. (formerly GMAC) June 2011 - December 2011
Bank of America August 2010 - May 2011
Time Warner Cable March 2009 - August 2010
Exervio Management Consulting October 2008 - January 2009
KPMG, LLP July 2002 - October 2008
Accenture June 2001 - August 2001
Skills
Risk Management, Governance, Risk Assessment, Project Management, IT Audit, Sarbanes-Oxley Act, Business Process..., Enterprise Risk..., Process Improvement, CISA, Sarbanes-Oxley, Business Analysis, SAS70, Internal Audit, Business Process, Internal Controls, Building Relationships, Networking, Access, ERP, PMO
Education
Hampton University
BS, Management Information Systems
Time Warner Cable February 2015 - Present
Time Warner Cable July 2014 - February 2015
Time Warner Cable May 2014 - July 2014
Time Warner Cable September 2012 - May 2014
Time Warner Cable July 2009 - September 2012
Time Warner Cable September 2006 - July 2009
Time Warner Cable January 2003 - September 2006
Syracuse University May 2001 - January 2003
AT&T Broadband (formerly MediaOne) 2000 - 2001
At&t Broadband (formerly MediaOne) 1999 - 2000
Skills
Call Center, Telecommunications, Customer Experience, VoIP, Customer Satisfaction, Call Centers, Training, Dispatchers, Provisioning, Reporting Metrics, Quality Control, ICOMS, Customer Retention, Management, Telephony, Vendor Management, Workforce Management, Sales, Wireless, Security, Employee Training, Salesforce.com, Customer Service, Broadband, Team Leadership, Troubleshooting, Performance Management
Education
Columbia College 2006 — 2011
Bachelors Degree
Syracuse University 2001 — 2002
Gwinnett Technical College 1997 — 1998
Time Warner Cable July 2012 - Present
Moe's Southwest Grill April 2005 - October 2010
Skills
Telecommunications, Customer Service, Management, Project Management, Leadership, Team Leadership, Account Management, Wireless, VoIP, Sales Management, Visual Basic, Microsoft Office, Analysis, Employee Training, Sales, Sales Operations
Education
Wake Technical Community College 2014 — 2016
Associate of Arts and Sciences (A.A.S.), Computer Programming
Guilford Technical Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Recording Engineering
Time Warner Cable March 2014 - Present
Time Warner Cable September 2013 - March 2014
Living Room Cafe 2009 - 2011
L-3 Communications June 2006 - January 2007
Skills
Training, Management, Recruiting, Army, Project Management, Marketing, Customer Service
Education
University of California, Riverside 2009 — 2011
Bachelor of Arts (B.A.), Global Studies
Grossmont College 2007 — 2009
Associate's degree, University Transfer Studies
Guilford Technical Community College June 2011 - Present
Habitat for Humanity Greater Greensboro June 2011 - June 2012
Elm Street Center, LLC (The Empire Ballrooms) November 2009 - March 2011
Time Warner Cable August 2002 - March 2009
Probe International January 1999 - August 2000
New Horizons Computer Learning Centers October 1999 - May 2000
Continental Airlines June 1993 - November 1999
Kent State University September 1997 - August 1999
Yellowstone National Park May 1980 - August 1980
Skills
Microsoft Office 2013..., Learning Management..., Access Database / SQL, Software Documentation, Customer Service, Management, Team Building, Leadership, Training, System Administration, Analysis, Public Speaking, Databases, Higher Education, Microsoft Excel, Teaching, Time Management, Project Management, Staff Development, Social Media, Project Planning, Administration, Retail, Community Outreach, Adobe Connect, Problem Solving, Inventory Management, Troubleshooting, Sales Management, Process Improvement, Crystal Reports, Strategic Planning, Event Planning, Customer Relations, Event Management
Education
Kent State University 1997 — 1999
Master's, MBA, Business & Information Systems
University of North Carolina at Greensboro 1990 — 1992
Bachelor's, Education, Middle Grades, Math & Science, Magna Cum Laude
Guilford Technical Community College 1986 — 1989
Associate's, Science, Phi Theta Kappa
Hewlett-Packard July 2014 - Present
United States Marine Corps September 2002 - Present
TEKsystems July 2012 - July 2014
Time Warner Cable September 2011 - July 2012
CX Corporation April 2008 - May 2010
Skills
Networking, Cisco Routers, Security Clearance, Cisco IOS, Network Engineering, DoD, Network Security, Network Design, Network Administration, Wireless Networking, Cisco Wireless, Wireless Security, LAN-WAN, Team Leadership, Security, CompTIA A+ Certification, CompTIA Network+..., Cisco Nexus, Leadership, CompTIA, Troubleshooting, CompTIA Security+, Network Diagrams, Management, CompTIA Security +, Cisco Switching, cisc
Education
Guilford Technical Community College
IT Networking
Time Warner Cable Business Class May 2015 - Present
Time Warner Cable August 2014 - May 2015
Time Warner Cable Business Class July 2013 - August 2014
Time Warner Cable Business Class April 2010 - July 2013
Skills
Co-location, Call Centers, Telephony, B2B, Cold Calling, Unified Communications, Sales, Managed Services, MPLS, Sales Management, Solution Selling, Salesforce.com, Optical Fiber, Telecommunications, IP, Broadband, Metro Ethernet, Sales Process, Account Management, Selling, Wireless
Education
Greensboro College 1996 — 2001
Bachelor of Science
Greensboro College
Time Warner Cable January 2010 - Present
Skills
Sales, Global Account..., Major Account..., Customer Satisfaction, Co-location, Healthcare, CRO, Telecommunications, Channel Partner..., Carrier Ethernet
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (MBA) with a concentration in Health Services, Marketing and Healthcare Services
Hampton University 1994 — 1998
Bachelor of Science, Marketing
Impact Sales Training
Impact Sales Training
Time Warner Cable June 2014 - Present
Skills
Accounts Payable, Accounts Receivable, Forecasting, Financial Reporting, Financial Analysis, Budgets, SAP, Accounting, Internal Controls, Finance, Microsoft Excel, Income Statement, Variance Analysis, Strategic Planning, General Ledger, Essbase, Cost Accounting, T&E, Microsoft Office, Auditing
Education
University of North Carolina at Chapel Hill 2013 — 2015
Master of Business Administration (MBA)
Hampton University 2001 — 2005
B.S.
Charlotte Regional Visitors Authority September 2012 - Present
Time Warner Cable January 2011 - September 2012
MedImmune( subsidiary of Astra Zeneca) August 2009 - September 2010
Buck Consultants October 2007 - February 2009
Hewitt Associates April 2006 - May 2007
Fidelity Investments August 2005 - April 2006
Veritude March 2005 - August 2005
Skills
Employee Relations, Human Resources, Recruiting, HR Policies, PeopleSoft, Talent Management, Job Descriptions, Compensation & Benefit, Personnel Management, Salary Review, Exit Interviews, Sourcing, SAP HR, Interviews, Sales Compensation, Leave Administration, Outsourced HR Services, Vendor Management, Procedure Development, Employment, Certified DDI..., First Aid, Adult CPR, Compensation, Trusted Business Partner, Training Facilitation, Compensation Strategies, Benefits Administration, Compensation & Benefits, Management, Compensation, HRIS
Education
National American Heart Association 2014 — 2014
Development Dimensions International (DDI) 2013 — 2013
Certified Facilitator
Guilford Technical Community College 2010 — 2011
Non-Degree Program, Notary Public
Webster University 2002 — 2003
Master of Arts, Human Resources Development
University of South Carolina-Columbia 1997 — 2001
Bachelor of Arts, Journalism & Mass Comm-Major in Public Relations
Columbia Health Care
Certified Nursing Assistant
Dow Jones June 2014 - Present
Dow Jones October 2013 - May 2014
Dow Jones July 2013 - October 2013
Cogent Communications May 2012 - May 2013
Time Warner Cable April 2010 - May 2012
Skills
Business Strategy, Managed Hosting, Solution Selling, IT Solutions, Co-location, Public Speaking, Direct Sales, Sales Process, Cold Calling, Selling, Account Management, Sales Operations, Lead Generation, Financial Institutions, Social Media, Media Relations, Competitive Intelligence, Strategic Financial..., Institutional Sales, Institutional Research, Factiva, Private Equity, Venture Capital, Endowment Funds, Wealth Management, Wall Street, Customer Retention, SaaS, Business Development, CRM, Competitive Analysis, New Business Development, Strategic Partnerships, B2B, Sales
Education
Hampton University 1999 — 2002
JFK High School
Time Warner Cable October 2013 - Present
Nexius, Inc. June 2011 - September 2013
Time Warner Cable 2010 - 2011
Time Warner Cable 2010 - 2011
Windward IT Solutions February 2005 - May 2010
Windward Consulting Group February 2005 - May 2010
EDS, an HP company 2005 - 2006
Sprint Nextel 2005 - 2005
Citigroup 2001 - 2005
Skills
Integration, CRM, Solution Architecture, XML, Telecommunications, ITIL, Requirements Analysis, Wireless, Unix, Cloud Computing, Pre-sales, Open Source Software, Service Delivery, Solaris, Oracle, VoIP, Enterprise Software, SDLC, Leadership, Enterprise Architecture
Education
Stevens Institute of Technology 2000 — 2002
Masters, Computer Engineering
Gujarat University 1996 — 2000
Bachelor of Engineering
Gujarat University 1996 — 2000
Udgam School, Ahmedabad 1994 — 1996
High-School, Science
A.G. High School
Gujarat University
TEKsystems August 2015 - Present
Time Warner Cable January 2015 - July 2015
QLogic October 2012 - May 2014
Protingent June 2012 - October 2012
Emulex November 2009 - June 2012
IBM April 2006 - April 2009
LAAPlatform March 2004 - February 2005
Wachovia January 1997 - January 2004
Skills
Operating Systems, Virtualization, Storage Area Networks, Fibre Channel, Linux, Management, Storage, Testing, iSCSI, FCoE, HP, Hardware, Project Management, Shell Scripting, SAN, Cloud Computing, VMware
Education
Guilford Technical Community College 2004 — 2004
Time Warner Cable July 2011 - Present
Time Warner Cable July 2005 - June 2011
Time Warner Cable April 2000 - July 2005
MCI March 1999 - April 2000
US Army October 1991 - May 1999
Skills
Switches, VoIP, Computer Network..., Ethernet, Network Engineering, Routing, DOCSIS, Team Leadership, Organizational..., Data Center, Optical Fiber, Networking, Network Architecture, Wireless, IP
Education
Grantham University 2003 — 2007
BSEM, Engineering Management
Time Warner Cable January 2013 - Present
NeuStar, Inc. August 2005 - January 2013
NeuStar, Inc. February 2004 - August 2005
UUNET February 2000 - February 2004
Seimens February 1999 - February 2000
Parsons Consulting Group June 1997 - February 1999
USAF March 1994 - May 1997
Skills
Juniper, Network Engineering, DNS, Cisco, Security, Network Security, Telecommunications, Troubleshooting, IT Operations, Firewalls, VPN, Proxy, Reverse Proxy, Bluecoat, Checkpoint, TCP/IP, Mentoring
Education
Hawaii Pacific University 1994 — 1995
Computer Science, Mathmatics
Greensboro College 1992 — 1993
English, History
Time Warner Cable December 2012 - Present
Windstream Communications April 2012 - December 2012
Windstream January 2011 - April 2012
Paetec/McleodUSA September 2007 - January 2011
Skills
VoIP, Troubleshooting, Computer Hardware, XP, Windows Server 2003, Windows XP, Windows Server, Networking, Software Documentation, Hardware
Education
Hamilton College 2005 — 2007
Associate of Applied Science, Computer Information Systems and Network Administration
Time Warner Cable Technical ConsultantTime Warner CableFebruary 2008 - Present
Education
Hampton University 1991 — 1996
Time Warner Cable November 2013 - Present
T-Mobile December 2007 - November 2013
Toastmasters International July 2012 - June 2013
Toastmaster International Inc July 2011 - June 2012
T- Mobile July 2002 - December 2007
Skills
Community Involvement, Community Organizing, Public Speaking, Sales Operations, Marketing Strategy, Training, Outlook, CRM, Microsoft Office, Management, Sales, Leadership, Social Media, Microsoft Excel, PowerPoint, Social Networking, Leadership Development, Recruiting, Cross-functional Team...
Education
New York University 2006 — 2006
Marketing
Hampton University 1996 — 2001
Bachelor of Applied Science (BASc), Marketing
Hampton University
Bachelor of Science, Marketing
Allscripts September 2013 - Present
Time Warner Cable June 2009 - September 2013
Time Warner Cable September 2007 - March 2010
American Home Mortgage November 2003 - August 2007
General Telecom 2002 - 2003
IBM Global Services 2001 - 2002
Skills
Active Directory, Technical Support, Windows Server, Troubleshooting, XP, VMware, Windows 7, DNS, VPN, TCP/IP, Servers, DHCP, Help Desk Support, Network Administration, Blackberry Enterprise..., Windows, Software Documentation, Group Policy, Data Center, BMC Remedy, A Certified, Networking, System Administration, SharePoint, Blackberry, Call Centers, Computer Hardware, Laptops, IT Operations, Access, Software Installation, Remote Desktop, System Deployment, Server Administration, Operating Systems, Information Technology, Windows XP, Cisco Technologies, A+ Certified
Education
Guilford College 2011 — 2013
Bachelor of Science
Katharine Gibbs College 2002 — 2004
Associate's, Computer Operations
Computer Career Center 2000 — 2001
Graduate (Certificate), Help Desk Specialist
CVS August 2014 - Present
Novant Health Inc March 2014 - August 2014
Novant Health October 2011 - March 2014
Novant Health November 2006 - October 2011
Novant Health April 2006 - November 2006
Novant Health February 2005 - April 2006
Time Warner Cable July 2003 - February 2005
Skills
Healthcare, Project Management, Healthcare Information..., EHR, PMO, Requirements Analysis, Software Project..., ITIL, Leadership, HIPAA, Business Process..., EMR, IT Management, IT Strategy, Software Implementation, Revenue Cycle, Resource Management, Process Improvement, SDLC, Project Portfolio..., Information Technology, Vendor Management, MS Project, Systems Analysis, Troubleshooting, System Administration, Healthcare Management, Strategic Planning, Cross-functional Team..., Visio, PMP, SharePoint, Software Documentation
Education
Winston-Salem State University 2009 — 2011
BIS, Public Administration/Political Science, 4.0
Guilford Technical Community College 2000 — 2003
Associate of Arts and Sciences (AAS), Information Technology, 3.7
Lowe's Companies, Inc. February 2014 - Present
Time Warner Cable March 2010 - February 2014
Greater Charlotte Healthcare Executives Group ( 2012 - 2012
North Carolina Air National Guard 2001 - 2012
Wachovia, A Wells Fargo Company/ IT Consultant under Robert and Half April 2009 - March 2010
KPMG October 2005 - April 2008
Skills
Requirements Gathering, Business Modeling, Healthcare Management, Silverlight, Process Improvement, Visio, Business Analysis, SDLC, IT Audit, Business Process..., Vendor Management, Access, Project Management
Education
Pfeiffer University 2009 — 2012
MHA, Health Care Management, 3.7 out of 4.0
Hampton University 2002 — 2005
B.S, Business Management, Minor Management Information Systems, 3.2 out of 4.0
N/A
Master of Business Administration (MBA)
Agilex Technologies May 2012 - Present
Time Warner Cable June 2011 - May 2012
General Mills August 2008 - August 2011
Carlsons August 2007 - August 2008
National City Mortgage 2005 - 2007
SSI 2000 - 2004
Skills
Business Analysis, Scrum, Program Management, Product Management, SDLC, Management, Visio, Data Analysis, Process Improvement, Project Management, Requirements Gathering, Requirements Analysis, Training, Software Documentation, Agile Methodologies, Vendor Management, Business Process Mapping, Microsoft Office, Workshops, Public Relations, Rational XDE, Analysis, IT Strategy, Business Process, Software Project..., Agile
Education
Agile Alliance 2011 — 2011
Certified Scrum Master, Agile, A
MCTC 2009 — 2010
PM, Six sigma black belt
Hamline University 1994 — 1998
Bachelor, Criminal Justice
Western Digital July 2012 - Present
IPWorldTV/DFH Network April 2010 - July 2012
Time Warner Cable July 2008 - April 2010
Skills
SQL, Microsoft SQL Server, Active Directory, Windows Server, Java, HTML, JavaScript, Windows, XP, Troubleshooting, Computer Hardware, Operating Systems, Oracle, Servers, Windows 7, Network Administration, Network Security, Network Design, Wireless Networking, Windows XP, Linux
Education
San Diego State University-California State University 2004 — 2007
BS, Information Technology
Grossmont College 2002 — 2005
Associate's degree, Business Administration and Management, General
Time Warner Cable June 2011 - Present
QualityLogic January 2011 - June 2011
Reed Business Information September 2002 - June 2010
Cellport systems 1999 - 2002
Skills
Test Automation, Agile Methodologies, Regression Testing, Testing, System Testing, Software Quality..., Manual Testing, Agile Testing, User Acceptance Testing, Management, Embedded Systems, Scrum, SDLC, XML, Unix, Software Development, Quality Assurance, JIRA, Test Planning, SQL, Databases, Selenium
Education
Grinnell College
Time Warner Cable March 2006 - Present
TTC/Acterna/JDSU Uniphase 2000 - 2001
Hughes Network Systems 1988 - 2000
United States Navy December 1980 - December 1984
Education
University of Maryland University College 1983 — 1995
BS, Computer Science
HACC, Central Pennsylvania's Community College 1985 — 1988
AA, Electrical Engineering Technology
Microsoft October 2012 - Present
T-Mobile November 2011 - October 2012
Waggener Edstrom March 2006 - November 2011
Time Warner Cable June 2005 - October 2005
Skills
Media Relations, Crisis Communications, Marketing Communications, Public Relations, Corporate Communications, Strategic Communications
Education
Gustavus Adolphus College 2001 — 2005
Time Warner Cable 2010 - Present
Time Warner Cable 1995 - 2010
General Dynamics 1981 - 1995
Rohr Industries 1977 - 1981
Skills
Facilities Management, Telecommunications, Project Management, Call Center, Process Improvement, Vendor Management, Call Centers, Inspection, Project Planning, Customer Service, Operations Management, Leadership, Cross-functional Team..., Troubleshooting, Customer Satisfaction, Program Management, Team Building, Contract Negotiation, Team Leadership
Education
San Diego State University-California State University 1972 — 1976
BA
Grossmont College 1970 — 1972
US Airways December 2011 - February 2012
TAC Worldwide January 2009 - March 2009
Coldwell Banker July 2007 - December 2008
Time Warner Cable February 2005 - April 2006
VF Corporation July 1998 - May 2003
VF Corporation 1991 - 1998
Fieldcrest Mills 1980 - 1991
Education
Dan Mohr Real Estate School 2005 — 2005
Real Estate
IT Training and Solutions 2003 — 2004
A+, Network+, Network
Guilford Technical Community College 2001 — 2003
Network
PhishMe, Inc. August 2015 - Present
K12 May 2014 - July 2015
K12 May 2014 - October 2014
JOYN December 2012 - October 2013
School for the Nations January 2013 - June 2013
Software AG February 2012 - June 2012
Cross Forward Consulting, LLC February 2010 - June 2012
Serge June 2009 - December 2011
MAXIMUS March 2009 - June 2009
Time Warner Cable January 2008 - January 2009
Skills
Writing, Event Planning, Counseling, Research, Microsoft Office, Editing, Video Editing, Film Editing, Scheduling, Travel Management, Recruitment Advertising, Coaching, Training, Management, Human Resources, Recruiting, Process Scheduler
Education
Grove City College 2003 — 2006
B.A., English, Communication
MTA Bridges and Tunnels June 2008 - August 2008
Time Warner Cable 2006 - 2006
Education
Hampton University 2005 — 2009
Bachelors, Business Management
Genesis Network Integration Services April 2012 - Present
Time Warner Cable January 2008 - March 2011
Education
Hallmark College of Technology/Hallmark College of Aeronautics
Associate of Applied Science, Electronics Technology
Time Warner Cable December 2014 - Present
Time Warner Cable August 2007 - December 2014
The Fresh Market 1997 - 2003
Skills
Call Centers, Direct Sales, Telecommunications, Salesforce.com, Customer Retention, Broadband, VoIP, Cold Calling, Customer Satisfaction, Wireless, Customer Experience, Telephony, Sales Operations, Sales Process, Operations Management, Project Management, Sales Management, Team Management, Salesforce Training, Selling, Managed Services, Co-location, Solution Selling, Account Management, Product Management, Ethernet, Fiber Optics, Team Building, Cross-functional Team..., Telemarketing, T1, CRM, Metro Ethernet, Networking, Team Leadership, MPLS, PRI, Strategic Partnerships, SIP Trunking, Vendor Management, Sales Presentations, Hiring, LAN-WAN, Management, Telecommunication..., Training, Leadership, Contract Negotiation, Employee Training, Forecasting
Education
Guilford Technical Community College
Business Administration, Management and Operations
Lowe's Companies, Inc. June 2015 - Present
Time Warner Cable August 2013 - June 2015
Time Warner Cable Business Class January 2010 - August 2013
Time Warner Cable January 2010 - January 2013
Time Warner Cable June 2009 - January 2010
Hampton University's Department of University Relations June 2008 - May 2009
The Charlotte Observer May 2007 - August 2007
Skills
Oral Communications, Communication Written, Analytics, Team Leadership, Outstanding Customer..., Direct Marketing, Project Coordination, Sales Support, Multitasker, Time Management, Organizing, Customer Service, Sales Operations, Management, Marketing Communications, Press Releases, Sales, Training, Cross-functional Team..., Leadership
Education
Hampton University 2006 — 2009
Bachelors of Arts, Communications
Robert Morris University 2005 — 2006
Advertising
Self Employed July 2009 - January 2010
Time Warner Cable April 2007 - June 2009
Time Warner Cable May 2005 - April 2007
GE Capital Commercial Services/First Factors 1995 - 2004
First Factors 1985 - 1995
Skills
RPG, IBM iSeries, OS/400, RPG III, SDLC
Education
Guilford Technical Community College
Associates, Computer Programming
WMMHS
Wells Fargo May 2013 - Present
Time Warner Cable September 2009 - May 2013
SPEC(Frito-Lay, TX) November 2003 - February 2008
Skills
Java Enterprise Edition, Web Services, XML, PL/SQL
Education
Gujarat University 1998 — 2002
Bachelors, Computer Engineering
Time Warner Cable April 2014 - Present
Concurrent Computer Corporation July 2007 - July 2010
Gwinnett Medical Center August 2002 - July 2007
Scientific Atlanta January 1996 - January 2001
NEC Technologies January 1995 - January 1996
MCC/PANASONIC January 1994 - January 1995
WHOLESALE DEPOT January 1993 - January 1994
DIGITAL EQUIPMENT CORPORATION January 1981 - January 1993
Middlesex Community College January 1980 - January 1981
Skills
VOD, Troubleshooting, Testing, Technical Support, Servers, TCP/IP, Networking, Integration, Hardware, Operating Systems, VoIP, Cisco Technologies, Cisco IOS, Switches, CCNA, Program Management, Network Design, Unix, VPN, VMware, Network Engineering, Ethernet, OSPF, Linux, Data Center, WAN, Routing, Network Administration, Routers, Firewalls, MPLS, BGP, Network Architecture, LAN-WAN, System Deployment, Computer Network..., Solaris, IP, Telecommunications, Broadband, Help Desk Support, Red Hat Linux, Wireless Networking, Software Installation, IPTV, Cabling, Telephony, DNS, Network Security, Wireless
Education
Georgia Perimeter College and Gwinnett Technical College joint
Associate of Applied Science, Computer Information Systems focused in Networking
Gwinnett Technical College 1999 — 2002
Associate of applied Science, CIS
Aerotek Learning Center
Georgia Tech Continuing Education
Gwinnett Technical College
New Horizons Learning Center
Ryan Homes October 2014 - Present
Ryan Homes May 2003 - Present
Time Warner Cable March 1999 - May 2003
Education
Grove City College 1994 — 1998
B.S., Business Management
Time Warner Cable 1996 - Present
KEMET Electronics Corporation 1988 - 1996
Education
Greenville Technical College
Accounting
Time Warner Cable June 2014 - Present
Time Warner Cable August 2011 - June 2014
Cognizant Technology Solutions February 2010 - May 2011
IBM July 2009 - February 2010
Mahindra Satyam October 2006 - June 2009
Adiance Technologies January 2006 - July 2006
Skills
Data Warehousing, ETL, Teradata, Informatica, Shell Scripting, Unix, Data Integration, Business Intelligence, Data Modeling, Ab Initio, Oracle, Performance Tuning, PL/SQL, Netezza, Agile Methodologies, OLAP, Solution Architecture, DB2, SAS, Unix Shell Scripting, Data Warehouse..., Erwin, Subversion, Hive, SharePoint, Syncsort, Quality Center, Hadoop, Apache Pig, MapReduce, WinCVS, Abinitio, Tidal Enterprise..., Hadoop/Big Data, Pig, Map Reduce, Impala, YARN, HDFS, DMExpress, DMX-H
Education
Gujarat University 2003 — 2006
B.E.I.T., Information Technology
Government Polytechnic, Ahmedabad 2000 — 2003
Diploma, Informaiton Technology
C.U.Shah Higher Secondary School 1999 — 2000
H.S.C.(XII), Science
Apple Business Customer Service SpecialistAT&TJanuary 2013 - October 2014
Time Warner Cable January 2008 - January 2012
Time Warner Cable July 1995 - January 2012
Time Warner Cable 1995 - 2012
Time Warner Cable Business Class January 2006 - January 2008
Time Warner Cable January 2001 - January 2006
Time Warner Cable Businesss Class 2001 - 2006
Time Warner Cable January 2000 - January 2001
Time Warner Cable January 1995 - January 2000
Skills
Customer Service, Technical Support, Microsoft Office, IP, Troubleshooting, Call Center, Call Centers, Switches, Management, Sales, Training, Process Improvement, VoIP, DNS, Leadership, Telecommunications, Wireless, Telephony, Team Leadership, Account Management, Customer Satisfaction, Salesforce.com, Networking, Software Installation, Ethernet
Education
Jones/NCTI College 2006 — 2006
Broadband Customer Service Management
Guilford Technical Community College
Time Warner Cable November 2011 - Present
North Carolina Department of Transportation April 2010 - November 2011
Centrepoint Architecture September 2007 - January 2009
Case Design October 2006 - September 2007
Skills
Architecture, Architectural Design, AutoCAD, Photoshop, Revit, Adobe Creative Suite, Illustrator, SketchUp, Interior Design, Design Research, InDesign, Submittals, Space-planning, Microsoft Office, AutoCAD Architecture, Graphic Design, Construction Management, Architectural Drawings, Architectures, Rendering, Space Planning
Education
Hampton University 1999 — 2006
Bachelors, Architecture
Overbrook High School 1996 — 1999
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Allstate February 2015 - Present
ATR International January 2014 - February 2015
AREVA June 2013 - December 2013
Charlotte Hornets September 2012 - December 2012
Time Warner Cable June 2003 - October 2009
US Navy January 2000 - January 2005
Skills
Leadership, Training, Team Building, Management, Recruiting, Talent Acquisition, Customer Service, Team Leadership, Microsoft Office, Microsoft Excel, Visio, Project Management, Time Management, Human Resources, Customer Satisfaction, Software Documentation, Outlook, Cross-functional Team..., Troubleshooting, Accountability, PowerPoint, Taleo, Campus Recruiting, Interviews, Applicant Tracking..., Sourcing, Temporary Placement, Hiring, Strategy, Event Planning
Education
Universtiy of North Carolina at Charlotte 2012 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
University of North Carolina at Greensboro 2008 — 2011
Bachelor's in Human Resources, Human Resources Management/Personnel Administration, General
Guilford Technical Community College 2002 — 2004
Associate of Arts and Sciences (A.A.S.), Computer and Information Sciences, General
Elm Street Center, LLC (The Empire Ballrooms) November 2009 - March 2011
Time Warner Cable August 2002 - March 2009
Cafe Europa Cafe and Bar August 2000 - December 2001
PROBE INTERNATIONAL January 1999 - January 2000
New Horizons Computer Learning Center January 1999 - January 2000
Continental Airlines January 1993 - January 1999
Education
Kent State University - Graduate School of Management 1997 — 1999
Kent State University
MBA, Management Information Systems
University of North Carolina at Greensboro 1989 — 1992
BS, Middle Grades Education, Math & Science
University of North Carolina
BS, Middle Grades Education, Math and Science
Guilford Technical Community College 1986 — 1989
Associates Science, Math & Science
Vectrus August 2010 - Present
Greenville Hospital System July 2009 - May 2011
Byte Software LLC February 1998 - January 2008
Time Warner Cable December 1988 - April 1990
Blue Cross Blue Shield of Alabama June 1986 - December 1988
Skills
Human Resources, Recruiting, Job Fairs, Onboarding, EEOC, Employee Benefits, New Hire Orientations, Leadership, Training, Team Building, Employee Relations, Employee Wellness, Military, Security Clearance, Applicant Tracking..., BrassRing, Kenexa, Microsoft Office, SharePoint, Goldmine, Byte, Healthcare, Workforce Planning, College Recruiting, Operations Management, Personnel Management, Temporary Placement
Education
Greenville Technical College 2006 — 2009
Associate's degree, Respiratory Care Therapy/Therapist
University of Alabama at Birmingham 1986 — 1989
Business Administration and Management, General
Time Warner Cable May 2013 - Present
Time Warner Cable August 2002 - May 2013
Time Warner Cable May 2010 - October 2011
Time Warner Cable February 2007 - May 2010
Wire to Wire Inc 1998 - 1999
Skills
Microsoft Office, PC maintenance, IP Networking, Telephone Support, Change Management, Event Management, Account Management, Supervisory Experience, Corporate Communications, Data Analysis, Policy Writing, Training & Development, Technical Support, IP, TCP/IP, Computer Network..., Troubleshooting, Employee Training, Call Centers, Broadband, Optical Fiber, Networking, Computer Maintenance, Routers, Cabling, Fiber Optics, LAN-WAN, Telecommunications, Telephony, VoIP, Wireless, Management
Education
Great Oaks Institute of Technology and Career Development 1997 — 1999
Certificate, Electronics & Laser technolgy, 3.5
Clermont Northeastern High School
High School, General Studies
Park View High School 1996 — 1997
High School, General Studies
ITT Technical Institute-Norwood
Associate of Applied Science (In-Progress), Computer Systems Networking and Telecommunications
Hayward Baker June 2012 - Present
City to City Couriers February 2008 - May 2013
Time Warner Cable January 2011 - May 2012
JetStream Ground Services November 2007 - January 2011
Skills
Logistics, Computer Aided Dispatch, Vehicle Routing, Freight Transportation, Aircraft Maintenance, Construction, Air Freight, Customer Service
Education
Guilford Technical Community College 1997 — 1999
Associate of Science, Aviation Systems, 3.4 GPA
Mediacom Communications October 2014 - Present
Citi November 2012 - October 2014
Time Warner Cable May 2012 - November 2012
State Farm Insurance May 2010 - May 2012
Mphasis 2010 - 2012
HP Enterprise Services 2010 - 2012
CSX Transportation 2009 - 2009
Softnice Inc 2009 - 2009
Skills
Solaris, Red Hat Linux, Linux, Unix, Firewalls, Cluster, System Administration, Disaster Recovery, VMware ESX, Storage, SAN, DNS, VMware, Veritas Volume Manager, Veritas Cluster Server, Solaris Zones, Solaris Volume Manager, ITIL, Veritas Storage..., EMC Celerra, WebSphere MQ, WebSphere Application..., TIBCO, ClearCase
Education
University of Bridgeport 2007 — 2008
Master of Science (MS), Electrical, Electronics and Communications Engineering
Gujarat University 2003 — 2007
Bachelor of Engineering (BE), Electrical and Electronics Engineering
alembic vidyalaya
alembic vidyalaya
Glendive Medical Center September 2012 - Present
Aon Hewitt October 2011 - October 2012
Time Warner Cable December 2010 - September 2011
Bovis Lend Lease October 2008 - December 2010
Royal & SunAlliance May 1986 - March 2005
Skills
Employee Relations, Employee Benefits, HR Policies, PeopleSoft, Human Resources
Education
Greensboro College
Nubani Distributors January 2014 - Present
Nubani Trading Company July 2009 - Present
Time Warner Cable January 2005 - July 2009
Skills
IT Operations, Microsoft Dynamics, Network Administration, Windows Server, Wireless Networking, Troubleshooting, TCP/IP, Routers, Active Directory, Software, Windows, Computer Hardware, Cisco Technologies, Telecommunications, Process Improvement, Vendor Management, VoIP, Purchase Orders, Call Center
Education
Hallmark College of Technology/Hallmark College of Aeronautics
Time Warner Cable 2011 - Present
Time Warner Cable March 2010 - Present
Warner Cable January 2009 - March 2010
Warner Cable March 2008 - January 2009
Business Associates - Noble Resources September 2007 - February 2008
Ajilon Office March 2007 - September 2007
Cablevision Communications March 2005 - May 2007
Local 32BJ October 2004 - March 2005
Paine Webber December 2003 - October 2004
CARE PLUS HEALTH INSURANCE March 2003 - December 2003
Education
Guilford College
Forensic Biology & Physiology
St. Francis College
Medical
GKN Aerospace August 2013 - Present
Metron, Inc. January 2013 - July 2013
Prosource.it November 2012 - January 2013
Insight Global October 2011 - September 2012
AT&T Government Solutions, Inc October 2009 - September 2011
Sweetwater Union High School District July 2008 - January 2009
Time Warner Cable February 2008 - July 2008
County of San Diego February 2003 - November 2004
Skills
Active Directory, Windows Server 2003, Desktop Support, Windows Server, VMware, CentOS, System Administration, SCCM, eEye Retina, Technical Support, Windows 7, Windows XP Pro, HP Server Hardware, Remote Desktop, Virtual Machines, CompTIA Network+, CompTIA A+ Certification, CompTIA Security+, MCDST, MCP, HP, System Deployment, Virtualization, Networking, Windows Vista, Windows, Group Policy, TCP/IP, VPN, Wireless Networking, Databases, SQL, Microsoft Certified..., Help Desk Support, DNS, VMware ESX, DHCP, Network Administration, Server Administration, XP, Printers, Java, Microsoft Exchange, Computer Hardware, Blackberry Enterprise..., Citrix, Troubleshooting, Access, Testing, Operating Systems
Education
Coleman University 2011 — 2015
Bachelor's Degree, Computer Networks
Cuyamaca College 2003 — 2008
Grossmont College 2002 — 2008
Glen Raven May 2015 - Present
Glen Raven May 2013 - May 2015
Web Application Developer - Independent Contractor April 2011 - May 2015
General Dynamics Advanced Information Systems April 2012 - April 2013
Guilford County Schools July 2007 - February 2011
Time Warner Cable March 2007 - July 2007
GameStop February 2006 - July 2007
Brunswick Computer Center July 2000 - July 2003
Skills
HTML, CSS, PHP, JavaScript, XML, XSLT, Visio, Software Deployment, Adobe Creative Suite, VMware ESX, Wordpress, Wordpress Design, System Design, AutoIt, Red Hat Linux, CentOS, jQuery, jQuery UI, Virtualization, MySQL, Altiris, Remedy, Microsoft Office, Testing, Linux, Integration, Operating Systems, Databases, Windows 7, Troubleshooting, BMC Remedy, WordPress, SQL, Apache, Web Development, Web Applications, Perl, Software Development, Microsoft SQL Server, AJAX, Git, JSON, Bash, OOP, Web Design, Servers, Active Directory, MVC, Technical Support, LAMP
Education
Guilford College 2010 — 2012
Bachelor of Science, Information Technology
Sandhills Community College 2003 — 2005
Associates of Applied Science, Computer Programming
Time Warner Cable July 2012 - Present
Food Lion September 2008 - June 2012
Skills
Customer Service, Telephone Skills, Critical Thinking, HTML
Education
Guilford Technical Community College 2008 — 2011
Guilford Technical Community College
AAS, Computer information technology
Hatch Early Learning January 2015 - Present
Time Warner Cable April 2013 - March 2014
AECOM 1999 - 2011
Skills
Human Resources, Personnel Management, Employee Relations, HRIS, Onboarding, Coaching, Workforce Planning, Deferred Compensation, HR Policies, Benefits Administration, Recruiting, Talent Management, Performance Management
Education
Guilford College 2010 — 2013
Bachelor's of Science Degree, Business Administration and Management, Minor/ Human Resources Management
DYM Productions December 2010 - Present
Time Warner Cable January 2010 - Present
Durham Public Schools September 2007 - Present
Skills
Public Speaking, Teaching, Staff Development, Event Planning, Microsoft Office, Curriculum Design, Educational Technology, Research, Leadership Development, Customer Service, Leadership, Social Media, Strategic Planning, Team Building, PowerPoint
Education
North Carolina State University 2006 — 2008
Education
Hampton University 2001 — 2005
Bachelor of Science, Biology
Time Warner Cable March 2012 - Present
Computershare October 2010 - May 2012
CCS June 2009 - August 2010
Skills
Data Entry, Microsoft Office, Customer Service, Direct Sales, Telecommunications, Sales, Collections, Presentations
Education
Great Bay Community College 2007 — 2009
Marketing Certificate
Farmington High School 2003 — 2007
High School Diploma
Time Warner Cable June 2010 - Present
Education
Guilford Technical Community College
Computer Information Technology
Time Warner Cable November 2005 - Present
Geoscience Group, Inc. 2004 - 2005
United States Marine Corps 1998 - 2005
Parcom Wireless 2000 - 2004
Skills
Troubleshooting, Cabling, Telecommunications, Customer Satisfaction, Broadband, VoIP, Computer Hardware, Customer Service, Maintenance & Repair, Telephony, Wireless, Electronics, RF, Cable Television, HFC
Education
Guilford Technical Community College 1996 — 1996
Adult High School Diploma
Self-employed September 2003 - Present
Time Warner Cable January 1984 - December 2012
Education
San Antonio College 1986 — 1987
N/A, Electrical/Electronics Maintenance and Repair Technology
Hallmark College of Technology/Hallmark College of Aeronautics 1982 — 1983
Air Agency Cert No.210-1, Airframe & Powerplant
Time Warner Cable July 2012 - Present
Stanley Benefit Services December 2008 - July 2012
Skills
Telecommunications, Vendor Management, Project Management, Customer Retention, Microsoft Excel, Process Improvement, PeopleSoft, Sales, Networking, Human Resources
Education
University of North Carolina at Greensboro 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Guilford Technical Community College 2009 — 2013
Associate's degree- Pre-business Admin
Unisys August 2013 - Present
Atos May 2013 - August 2013
Time Warner Cable February 2011 - May 2013
Walmart September 2010 - February 2011
JR Computer Outlet April 2009 - September 2010
Skills
Windows Server, VMware, CompTIA A+ Certification, DNS, IP Addressing, Network Administration, Network Security, Wireless Networking, Router Configuration, Time Management, Intellectually Curious, Technical Support, Information Technology, Information Management, Information Security, Computer Security, Computer Repair, Computer Hardware, Active Directory
Education
ITT Technical Institute-Norwood 2010 — 2013
Associate's degree, Network and System Administration/Administrator
Great Oaks Institute of Technology and Career Development 2008 — 2010
Career Certificate, Computer Service Technician and Networking
Time Warner Cable September 2012 - Present
Skills
Technical Support
Education
Guilford Technical Community College 2013 — 2014
Vermont Technical College 1999 — 2004
Bachelor's degree, Computer Engineering
JC Penney via Randstad October 2013 - January 2014
Time Warner Cable April 2011 - September 2013
Teleperformance, USA May 2009 - April 2011
Teleperformance, USA November 2008 - May 2009
Skills
Computers, Networking, Customer Service, IT Solutions, Help Desk Support, Call Centers, Computer Building, Chat, Web Chat, Proficient Typing Skills, Typing, Computer Proficiency, Computer Maintenance, Troubleshooting, Internet Troubleshooting, Remote Troubleshooting, Telecommunications, Billing Systems, Sales, Information Technology, Customer Support, Cable Television, Cable Networks, VoIP, Internet Services, Cable Modems, Routers, Wireless Networking, Wireless Routers, Customer Escalation..., Escalations Management, Escalation Resolution, Computer Repair, Hardware Installation, Hardware Diagnostics, Hardware Support, IT Hardware Support, Software Installation, Computer Security, Router Configuration, Technical Support
Education
My Computer Career 2013 — 2014
CompTIA Certifications, A+ and Network+
Harrisburg Area Community College 2007 — 2007
GED, GED
Time Warner Cable March 2008 - Present
Intrex Computers August 1998 - March 2008
Wal-Mart August 1995 - August 1998
Skills
Management, Customer Service, Sales, Customer Satisfaction, Telecommunications, Team Leadership, Project Management, Team Building, Sales Management, Leadership, Account Management, Process Improvement, Team Management, Strategic Planning, Networking
Education
Guilford College 2014 — 2016
Computer Technology and Information Systems
Zebulon High School 1984 — 1986