AAA Washington
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AAA Washington Employees
Odom Corporation June 2015 - Present
Priority Bookkeeping Services November 2014 - Present
Almond & Associates Temp Agency - King County Housing Authority (contract) January 2014 - April 2014
McFarland Cascade October 2008 - November 2013
Carlson Wagonlit Travel July 2007 - June 2008
AAA Washington April 1996 - June 2007
Skills
Microsoft Office, Customer Service, Team Building, Microsoft Word
Education
Tacoma Community College 2005 — 2005
Business/Accounting, 4.0
Highline Community College 1994 — 1994
Accounting, 4.0
Shawnee Mission West High School, Overland Park, KS
High School, General Track, 3.5
Self September 2014 - Present
The Western Pennsylvania Apartment Association January 2014 - Present
Oakmont Family Dentists March 2013 - January 2014
Rothfus for Congress May 2012 - January 2013
AAA Washington October 2011 - December 2011
Young Life August 2010 - September 2011
Stand-up Comedy 2007 - 2011
Magical Elves, Inc. February 2008 - November 2009
Park West Apartments February 2007 - February 2008
The Seasons Apartments August 2006 - February 2007
Skills
Television, Film, Entertainment, Editing, Social Media, Photoshop, Event Planning, Social Networking, Video, Film Production, Creative Writing, Microsoft Office, Blogging, Stand-up Comedy, Comedy, Public Relations, Fundraising, Marketing Strategy
Education
University of Kansas 2004 — 2006
Theater & Film, Communications, American Sign Language
Lawrence High School
Moss Adams LLP February 2015 - April 2015
Moss Adams LLP August 2014 - October 2014
Washington State Bar Association August 2014 - August 2014
Moss Adams LLP June 2014 - July 2014
AAA Washington October 2013 - November 2013
Union College September 2011 - June 2013
Union College September 2009 - June 2013
Union College June 2010 - August 2012
The Salvation Army May 2009 - September 2009
Skills
Physics, Research, Python, Programming, Astronomy, PowerPoint, Java, Microsoft Office, Microsoft Word, Microsoft Excel, Business Analysis, Statistics, SQL, IDL programming, IRAF, Community Outreach, Public Speaking, Analysis, Data Analysis
Education
Union College 2009 — 2013
Bachelor of Science (BS), Physics
Cortland Jr Sr High School 2005 — 2009
High School Diploma, 96/100
AAA Washington January 2012 - March 2014
Delta Air Lines June 2005 - September 2011
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Office, Telephone Skills, Sales, Data Entry, Microsoft Word, Outlook
Education
Tennessee State University 1975 — 1982
Bachelor's degree, Music Teacher Education
Nordstrom December 2012 - Present
AAA Washington November 2011 - December 2012
UW Medicine April 2011 - November 2011
PEMCO February 2009 - April 2011
Peace Corps August 2006 - August 2008
Skills
Training, E-Learning, Instructional Design, Captivate, Workshop Facilitation, Customer Service, Adult Education, Outlook, Editing, Employee Training, Organizational..., Curriculum Development, Instructor-led Training, Instructional Technology, Teaching, Learning Management, Coaching, Leadership Development, ADDIE, PowerPoint, Instruction, Microsoft Excel, Program Facilitation, Training Delivery, Social Media Marketing, Performance Management, Program Management, Management, Analysis, Needs Analysis, Learning Management..., Articulate, Final Cut Pro, iMovie, Garageband, Audacity, Photoshop, Illustrator, After Effects, Lectora, Microsoft Word, Technical Writing, Administration, Word, Excel, HTML, JavaScript, CSS, SharePoint, SharePoint Designer
Education
University of Puget Sound 2000 — 2004
Bachelors, Business
E.B. Davids Marketing and Communications January 2005 - Present
Club Assist LLC September 2008 - May 2009
TrueCar, Inc. February 2007 - March 2008
AAA Washington June 1997 - December 2004
Kidstar Interactive Media 1995 - 1997
Trahan, Burden & Charles 1989 - 1995
Elkman Advertising 1983 - 1989
Skills
Strategic Planning, Marketing Strategy, Marketing, Marketing Communications, Project Management, Advertising, New Business Development, Business Strategy, Online Advertising, Business Development, Budgets, Negotiation, Microsoft Office, Account Management, Leadership, Strategic Partnerships, Strategy, Direct Marketing, Market Research, B2B, Copywriting, Sales, Competitive Analysis, Product Management, Management, Market Analysis, Creative Direction, Marketing Management, Brand Management, Brand Development, Executive Management, B2B Marketing, Email Marketing, Marketing Research, Integrated Marketing, Digital Marketing
Education
University of Pennsylvania
MA, Communications
University of Pennsylvania
BA, Political Science
Campbell's Resort May 2015 - Present
Asian Counseling and Referral Service September 2014 - May 2015
Zones, Inc. May 2014 - August 2014
AAA Washington September 2011 - April 2014
Digital Control Incorporated September 2008 - September 2011
Alltel Communications September 2007 - May 2008
Sterling Collision Centers, INC. October 2006 - July 2007
Whirlpool Corporation December 2004 - September 2006
University of Arkansas February 2001 - March 2004
Skills
Employee Relations, Human Resources, Succession Planning, Project Management, HRIS, Employee Benefits, Benefits Administration, Recruiting, Talent Management, Performance Management, Workforce Planning, Management, Onboarding, Leadership, Talent Acquisition, FMLA, College Recruiting, Process Improvement, Team Building, Call Centers, Customer Service, Applicant Tracking..., Coaching, Strategy, Training, Payroll, HR Policies, Interviews, Employee Engagement, Hiring, New Hire Orientations, Organizational..., Employee Training, Leadership Development, Labor Relations, PeopleSoft, Employee Handbooks
Education
University of Arkansas at Fayetteville
BSBA Marketing Management
New York State Office of Information Technology Services March 2013 - Present
New York State - Office for Technology February 1990 - February 2013
AAA Washington February 1988 - February 1990
Adirondack Associates July 1987 - April 1988
Skills
Government, Analysis, Emergency Management, Data Analysis, Cartography, Software Documentation, Report Writing, Research, Microsoft Office, Windows, ArcMap, ESRI, Geography, Geodatabase, Spatial Data Management, Web Mapping, ArcGIS
Education
State University of New York College at Plattsburgh 1982 — 1986
Bachelor of Arts (BA), Geography and Environmental Science
AAA Washington November 2011 - Present
COUNTRY Financial® May 2002 - November 2011
Liberty Mutual November 1997 - February 2002
Skills
Property & Casualty..., Travel Insurance, Motorcycle, Life Insurance, General Insurance, Insurance, Fixed Annuities, Disability Insurance, Umbrella Insurance, Customer Service, Car Rental, Liability, Underwriting, Call Center, Sales, Leisure Travel, Travel Management, Retirement, Outlook
Education
University of Nebraska-Lincoln 1971 — 1974
See Kai Run September 2013 - Present
REI October 2009 - September 2013
AAA Washington May 2006 - October 2009
AAA Washington November 2004 - May 2006
Skills
Mac, Social Networking, Public Speaking, Process Improvement, Inventory Management, Inventory Control, Customer Service, Microsoft Excel, Outlook, Microsoft Office, Microsoft Word, Data Entry, PowerPoint, Sales, Customer Satisfaction, Retail, Forecasting, Time Management, Management
Education
University of Portland 1996 — 2000
Bachelor of Arts (B.A.), Communication, General, Graduated Deans List with a GPA of 3.5 on a 4.0 scale
Pinnacle Investigations Inc. August 2014 - October 2014
AAA Washington August 2013 - May 2014
Hispanic Bussiness Association 2013 - 2013
GEICO 2010 - 2012
Skills
General Insurance, Property & Casualty..., Liability, Insurance, Casualty, Umbrella Insurance, Life Insurance, Commercial Insurance, Disability Insurance, Term Life Insurance, Professional Liability, Casualty Insurance, Marketing, Fixed Annuities
Education
University of Central Florida 1999 — 2001
Legal Studies, General
Valencia College 1997 — 1999
Liberal Arts and Sciences/Liberal Studies
AAA Washington HR GeneralistIKEA USAFebruary 2003 - July 2013
Skills
Training, Time Management, Strategic Planning, Leadership, Performance Management, Event Planning, Human Resources, Employee Relations, Coaching, Customer Service, New Hire Orientations, Sales, Team Building, Management, Onboarding, Interviews, Personnel Management, HRIS, Customer Satisfaction, HR Policies, Marketing Communications, Benefits Administration, Employee Training, Talent Management, Team Leadership, Microsoft Excel, Process Improvement, Negotiation, Leadership Development, Talent Acquisition, Retail, Project Management
Education
The University of British Columbia
AAA Washington September 2000 - August 2011
Skills
Leisure Travel, Strategic Partnerships, Travel Management, Tourism, Leadership, Strategic Planning, Contract Negotiation, Business Development, Customer Satisfaction, Marketing, Management, Public Relations, Budgets, Account Management, Team Building
Education
St. Louis University
MBA, Marketing
University of Missouri-Columbia
AB, Economics
Thomson Family Adventures April 2014 - Present
Rodicawrites.com January 2012 - Present
Parker Villas July 2012 - January 2013
Grand Circle Travel September 2011 - January 2012
rodicawrites.com 2009 - 2011
Seattle International Film Festival 2010 - 2010
Zegrahm Expeditions 2005 - 2009
AAA Washington 1997 - 2001
Saga Holidays 1985 - 1989
Skills
French, Newsletters, Blogging, Italian, Digital Photography, Editorial Strategy, Direct Mail, Feature Writing, Copywriting, Marketing Communications, Publications, Microsoft Office, E-newsletter, SEO copywriting, Marketing Copy, Romanian, Branding & Identity, Web Content, Editorial, Public Relations, Feature Articles, Magazines, Editing
Education
The Catholic University of America 1972 — 1976
BA, Art History
Harvard University Extension School and Boston University – courses in writing, editing, languages
AvantVoyager May 2011 - Present
Parent Trust for Washington Children February 2013 - February 2014
AAA Washington March 2012 - February 2013
Princess Cruises August 2007 - May 2011
Harley-Davidson Financial Services January 2005 - July 2005
HCA April 2001 - April 2004
Skills
Travel Planning, Photography, Copy Editing, Sustainability, Customer Relations, Research, Social Media, Writing, Tourism, Journalism, Nonprofits, Customer Service, Microsoft Word, Editing, Management, Community Outreach, Event Management, Event Planning, Creative Writing, Social Networking, Blogging, Newsletters
Education
University of North Texas 2004 — 2007
B.A., Journalism
PNW NACTA March 2010 - Present
Wonderful World Journeys, LLC August 2008 - Present
ChildSafe International 2009 - December 2012
CM Travel April 2007 - January 2009
AAA Washington April 2007 - February 2008
Skills
Leisure Travel, Tour Operators, Destination Marketing, Airline Reservations, Escorted Tours, Customer Service, Custom Itineraries, Travel Management, International Travel, Private Tours, Luxury Travel, Cultural Travel, Adventure Travel, Destination Weddings, Honeymoons, Educational Travel, Tourism, Sustainable Tourism, Travel Planning, Vacation, Weddings, Cruises, Hotels
Education
World Leisure Travel Academy 1994 — 2007
Travel School!
University of Washington 1991 — 1994
BA, Geography
University of Oregon 1990 — 1991
CRC Insurance Services, Inc. October 2014 - Present
HUB International August 2012 - October 2014
AAA Washington February 2012 - August 2012
University of Idaho May 2010 - May 2011
Bank of America August 2005 - April 2009
Skills
Social Media, Microsoft Office, Ten Key, Phone Skills, Customer Service, Data Entry, Outlook, Word, Property & Casualty..., Microsoft Word, Microsoft Excel, Advertising, Marketing, PowerPoint, Social Networking, Telephone Skills, Event Planning, Time Management, Insurance, Leadership, Sales, Public Relations
Education
University of Idaho 2007 — 2011
Bachelor of Science, Advertising, Business Emphasis
Cedarcrest High School
ECG Management Consultants, Inc. November 2014 - Present
AAA Washington October 2012 - Present
zulily February 2013 - November 2014
SanMar July 2012 - October 2014
Washington Athletic Club March 2013 - April 2013
DSW August 2011 - February 2013
Paradigm Communications Group October 2011 - March 2012
Cake Central Media Corp February 2010 - May 2010
Skills
Copy Editing, Proofreading, Editing, Research, Publishing, Fact-checking, Editorial, Magazines, Nonprofits, Copywriting, Feature Articles, Email Marketing, Training, Process Improvement
Education
University of Washington 2011 — 2012
Certificate, Editing
University of Puget Sound 2006 — 2010
Bachelor of Arts, English - Writing, Rhetoric and Culture
AAA Washington May 2005 - December 2008
Costco Wholesale May 2003 - June 2004
Build A Bear Workshop February 2002 - May 2003
The Disney Store June 2001 - February 2002
Education
Tacoma Community College 2009 — 2010
Saint Martin's University
Accounting
Tacoma Community College
Associate's Degree, Business Administration
AAA Washington November 2011 - Present
AAA Northern California, Nevada & Utah Insurance Exchange August 1995 - May 2010
Skills
Travel and Teaching, Event Planning, Public Speaking, Cruises, Call Center, Leisure Travel, Sales, Team Building, Travel Management, Insurance, Project Management, Process Improvement, Customer Service, Marketing, Customer Experience, Human Resources, Leadership, Customer Satisfaction, Management, Team Leadership, Call Centers, Customer Retention, Strategy, Vacation, Car Rental, Incentive Travel, Budgets, Tourism, Business Travel, Tour Operators, Adventure Travel, Leisure, Travel Planning, Honeymoons, Hospitality, Sabre, Incentives, Online Travel, Hotels, Travel Insurance, Hotel Booking, Ticketing, Revenue Analysis, Trade Shows, Resorts, Hospitality Industry, Event Management, Tour Management, Airlines, Yield Management
Education
University of Sacramento 1976 — 1980
Master's degree, Liberal Arts and Business
Solano Jr Collage 1970 — 1973
Bachelor's degree, Drama and Business
Dixon High School 1966 — 1970
general education, general education and Drama, 12
AAA Washington April 2015 - Present
Trader Joe's June 2013 - April 2015
Mt. Baker Ski Area 2012 - 2014
Un-Cruise Adventures April 2012 - October 2012
Grand European Tours March 2010 - November 2011
Cruise West June 2007 - October 2009
Oregon Museum of Science and Industry May 2008 - November 2008
The Whale Museum September 2004 - October 2007
Road Scholar June 2006 - June 2007
San Juan Safaris and San Juan Excursions April 2004 - June 2007
Skills
Marine Naturalist, Volunteer Management, Program Management, Tour Management, Guiding, Customer Service, Organization, Public Speaking, Educational Programs, Employee Training, Sales, Cash Handling Experience, Crew Scheduling, Quality Assurance, Creation Of Training..., Budgets, Outdoor Recreation, Museum Education, Community Outreach, Adventure Travel, Cruises, Research, Training, Vacation, Event Management, PowerPoint, Event Planning, Microsoft Excel, Editing, Grant Writing, Tourism, Hospitality, Nonprofits
Education
University of North Florida 1993 — 1995
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Wayne State University 1989 — 1992
Education
Comcast June 2013 - Present
AAA Washington September 2011 - March 2013
W.W. Grainger Industrial Supply November 2006 - April 2010
W.W. Grainger Industrial Supply January 2004 - April 2010
W.W. Grainger Industrial Supply November 2003 - November 2006
VERIZON COMMUNICATIONS January 1998 - April 2003
Skills
Leadership, Conflict Resolution, Sales, Management, Training, Customer Service, Team Building, Employee Learning &..., Process Improvement, Lean Operations, Lean Management, Lean Six Sigma, Coaching, Sales Management, Recruiting, Customer Satisfaction, B2B, Customer Experience, Operations Management, Call Centers, Human Resources, Microsoft Office, Sales Operations, Logistics, Team Management, Team Leadership, Performance Management, Time Management, Cross-functional Team..., Budgets, Account Management, Cold Calling, Selling, Salesforce.com, Strategy, New Business Development, Leadership Development, Direct Sales, Retail, Strategic Planning, Sales Process, Employee Recognition, Hiring Employees, Personal Development, Employee Evaluation, Employee Engagement, Customer Retention, Inventory Management, Marketing, Negotiation
Education
University of Phoenix
Business
Boeing March 2012 - Present
AAA Washington October 2011 - February 2012
AAA Oregon/Idaho November 2005 - March 2011
AAA Oregon/Idaho November 2004 - November 2005
Lane County Victim Services September 2003 - June 2004
Fred Meyer September 2001 - September 2002
Education
University of Oregon
Bachelor of Arts, Psychology
Four Seasons Trucking LLC June 2015 - Present
AAA Washington October 2014 - April 2015
AAA Missouri January 2014 - October 2014
Vitos in the Valley October 2013 - October 2014
Candiccis March 2012 - September 2013
Carters September 2011 - January 2012
Subway June 2006 - June 2011
Skills
Customer Service, Microsoft Word, Time Management, Critical Thinking, Microsoft Office, Microsoft Excel, Logistics Management, Transportation..., Import/Export Operations
Education
St. Louis Community College 2012 — 2013
Hewlett-Packard July 2015 - Present
TigerDirect.com September 2014 - July 2015
Amazon November 2012 - February 2013
Microsoft July 2007 - December 2007
Microsoft October 2006 - July 2007
Microsoft January 2006 - October 2006
Microsoft October 2004 - July 2005
@td curran Apple Specialist August 2000 - December 2004
Zones August 1999 - August 2000
AAA Washington June 1990 - July 1997
Skills
Account Management, Insurance, Sales, Customer Service, Microsoft Office, Property & Casualty..., Management, Outlook, General Insurance, Training, Microsoft Excel, Databases, Marketing, Microsoft Word, Adobe Creative Suite, Microsoft CRM, Microsoft Powerpoint, Computer Hardware, Software Solution Sales, Solid computer skills, Call Centers, Project Management, SharePoint, Social Media, Public Speaking, Life Insurance, Coaching, Direct Sales, Partner Management, FileMaker, Siebel
Education
University of Phoenix 2010 — 2015
Associate of Arts (AA), Business, 3.8
Urban Outfitters February 2012 - Present
Madewell 2013 - 2013
SJW Studios June 2010 - July 2011
AAA Washington June 2008 - June 2010
Skills
Adobe Creative Suite, Illustrator, Fashion, Visual Merchandising, Apparel, Styling, Photoshop, Creative Direction, Art Direction, Merchandising, Retail, Woodworking, Production Art, Fiber Arts, Textiles, Weaving, Drawing, Painting, Dyeing, Machine Knitting, Window Displays, Wallpaper, Screen Printing, Color Mixing, Art Reproduction, Fixture Design, Store Fixtures, Store Operations, Store Management, Team Building, Team Leadership, Problem Solving, Project Management, Project Planning, Budget Management, Creative Concept Design, Fine Art, Visual Arts, Concrete, Electricity, Design-Build, Installation Design, Floor Plans, Social Media, Photography, InDesign, Customer Service, Graphic Design, Art, Graphics
Education
The Maryland Institute College of Art 2001 — 2006
Bachelor of Fine Arts (BFA), Fiber, Textile and Weaving Arts
The Maryland Institute College of Art 2001 — 2006
Bachelor of Fine Arts (B.F.A.), Fiber, Textile and Weaving Arts
Stellar Travel March 2015 - Present
AAA Washington November 2013 - March 2015
Coca-Cola Enterprises July 2012 - November 2013
World Vision June 2008 - January 2009
AAA Travel Agency January 1997 - April 2000
TravelMart January 1996 - January 1997
United Airlines January 1995 - January 1996
Skills
PowerPoint, Customer Service, Microsoft Excel, Outlook, Volunteer Management, Microsoft Word, Microsoft Office, Team Management, Operational Excellence, NGOs, Team Leadership, Travel Planning, Exceptional People..., Dependable Team Player, Word, Photoshop, Webinars, Adobe Software, Social Media, Employee Hiring, Appointment Scheduling, Organizing Meetings, Tour Management, Sales Operations, Internal Communications, Writing Skills, Apollo GDS, Kronos Timekeeping, Conference Coordination, Public Speaking, Employee Training, Employee Engagement
Education
Harvard University, Extension School 2010 — 2012
Master's Degree, International Relations
University of South Africa 2005 — 2010
Honors Bachelors Degree, International Politics & African Relations
University of Washington 2002 — 2005
Bachelors of Arts & Sciences Degree Specialized, Politics & Values
Tacoma Community College 2000 — 2002
Associates of Arts & Sciences
Steilacoom High School 1992 — 1994
InfoStream Group April 2015 - Present
The Grease Pig Lube & Tune December 2010 - April 2015
Contractor July 2010 - December 2010
A&F Exports January 2010 - June 2010
Don Meyer, CPA July 2007 - January 2010
Scarbrough & Murtishaw June 2006 - July 2007
AAA Washington 2001 - 2002
Skills
Accounts Payable, Account Reconciliation, General Ledger, Financial Reporting, Accounting, Accounts Receivable, Month End Close, Tax Returns, Sales & Use Tax, Financial Analysis, Budgets, Payroll, Procedure Development, Process Improvement, Microsoft Office, Peachtree, QuickBooks, Creative Solutions, Prism, Profx, AS400 system, Financial Statements, Human Resources, Benefits Administration
Education
University of Arkansas
Bachelor of Business Administration (B.B.A.), Accounting, 3.9 GPA
Microsoft September 2008 - Present
Starbucks Coffee Company October 2006 - September 2009
AAA Washington 2007 - 2008
Three Dog Bakery November 1997 - September 2006
International Data Group June 1992 - November 1997
Skills
Customer Service, Budgeting, Retail, Inventory Management, Customer Relations, Outlook, PowerPoint, Word, Event Planning, Excel, Event Management, Coaching, Microsoft Word, Budgets, Microsoft Excel, Training, Marketing, Management, Time Management, Leadership, Project Management, Logistics Management, Team Facilitation, Vendor Relationship..., Project Coordination, Business Process, Entrepreneurial..., Cross-cultural..., Team Mentoring, Corporate Social..., Small Business
Education
University of Oregon - Charles H. Lundquist College of Business
BS, Marketing, Finance, Managment
Data I/O August 2013 - Present
AAA Washington July 2008 - August 2013
AAA Washington June 2006 - June 2008
Skills
Recruiting, Employee Relations, Human Resources
Education
University of Puget Sound 2002 — 2006
Bachelor of Music, with elective studies in Business
University of Puget Sound 2002 — 2006
Pacific Life February 2015 - Present
Pacific Life Insurance Company September 2013 - Present
Pacific Life Insurance Company February 2011 - September 2013
State Farm Insurance January 2009 - February 2011
Countrywide Insurance Group April 2008 - November 2008
AAA Washington February 2004 - April 2008
Aflac June 2002 - January 2004
Brown & Brown of Washington December 1998 - June 2002
SAFECO Life (Now Symetra Financial) January 1994 - December 1998
Farmers Insurance June 1990 - December 1993
Skills
Leadership, Sales, Training, Coaching, Sales Management, Marketing Strategy, Strategic Planning, Management, Life Insurance, Marketing Communications, Term Life Insurance, Team Leadership
Education
University of San Diego 1986 — 1990
Bachelor of Arts (B.A.), Sociology
AAA Washington December 2005 - Present
AAA Washington April 2000 - December 2005
Rogers Video 1990 - 1997
Buffalo Trails School Division September 1993 - June 1995
Skills
Call Center, Workforce Management, Process Scheduler, Customer Experience, Customer Service, Call Centers, Forecasting, Human Resources, Team Building, Management, Leadership, Coaching, Project Management, Project Planning, Customer Satisfaction, Training, Quality Assurance, Call Center Development, Performance Management, Process Improvement, Vendor Management, Customer Retention, Operations Management, Employee Relations, Microsoft Excel, Team Leadership, Workforce Planning, Employee Training
Education
University of Alberta 1987 — 1991
Education
Salisbury Composite 1985 — 1988
ICMI
KRONOS
The Call Center School
The Museum of Flight November 2007 - Present
Ste. Michelle Wine Estates September 2004 - September 2007
Cognigen Networks September 2002 - February 2004
aaa washington 1989 - 2002
Education
The Evergreen State College 1976 — 1980
BA, political economics
AAA Washington May 2014 - Present
Philips Healthcare May 2011 - May 2014
Global Scholar April 2011 - May 2011
Expedia June 2010 - November 2010
Clearwire March 2010 - June 2010
Resource Recycling Technologies (RRT) April 2008 - January 2010
Washington Mutual January 2008 - March 2008
Washington Mutual September 2003 - January 2008
Washington Mutual July 2002 - September 2003
University of Washington October 2000 - October 2001
Skills
Financial Modeling, Scenario Planning, Financial Reporting, Financial Analysis, Forecasting, Finance, Variance Analysis, Analysis, Data Analysis, Pivot Tables, Budgets, Business Analysis, Accounting, French, Management, Process Improvement, Strategy, Leadership
Education
London School of Economics and Political Science 1999 — 2000
MSc (Econ), European Studies
University of Washington 1997 — 1999
BA, International Studies
AAA Washington January 2010 - Present
Hilton University of Houston March 2009 - May 2009
The Fairmont Dallas May 2008 - August 2008
Seattle Hilton June 2007 - August 2007
West Sound Technical Skills Center December 2001 - July 2005
Dikmen Travel, Inc. February 1992 - December 1996
Travel Mexico/Escape Tours February 1990 - February 1992
Escape Tours September 1986 - February 1990
Skills
Hotels
Education
University of Houston 2005 — 2009
Bachelor of Science, Hotel & Restaurant Management
AAA Washington November 2004 - Present
Education
University of Oregon
Business, Business
Priority Bookeeping November 2014 - Present
King County Housing Authority January 2014 - April 2014
McFarland Cascade October 2008 - June 2013
Carlson Wagonlit Travel July 2007 - July 2008
AAA Washington April 1995 - July 2007
Skills
Outlook, Excel, Word, Problem Solving, Administration, Customer Service, Microsoft Office, Microsoft Word, Teamwork, Process Improvement, Change Management, Budgets, PowerPoint, Microsoft Excel, Strategic Planning, Lean Manufacturing, Account Management, Project Management, Analysis, QuickBooks, Team Building, Marketing, Employee Relations, Inventory Management, Event Planning, Time Management, Administrative...
Education
Tacoma Community College
Accounting, Medical, Computer
AAA Washington 1996 - 2011
GTE 1989 - 1993
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
The Catholic University of America 1963 — 1966
Bachelor of Arts (B.A.), Economics, English