Experience
CustomerCentric Selling  February 2015 - Present
General Electric  September 2014 - March 2015
inContact  November 2012 - September 2014
inContact  June 2011 - December 2012
Intuit  May 2009 - June 2011
TigerDirect.com   May 2008 - May 2009
ContentWatch  March 2007 - April 2008
Novell, Inc.   January 2006 - November 2006
Software Plus  May 2004 - January 2006
Microsoft  September 2001 - May 2004

Skills
Sales Management, Sales Process, Channel Partners, channel, SaaS, Channel, Microsoft Licensing, Customer Centric Selling, Software Solution Sales, Solution Selling, Lead Generation, Enterprise Software, Direct Sales, Customer Satisfaction, Sales Organization..., Partnership-building, Software Sales..., Business Development, Selling, Strategy, Software Industry, Outsourcing, Account Management, Strategic Partnerships, Professional Services, Go-to-market Strategy, Resellers, Partner Management, Sales Operations, Sales, Salesforce.com, Demand Generation, Leadership, Program Management, Channel Sales, Sales Enablement, CRM, B2B, Cloud Computing, Business Alliances, Marketing, Multi-channel Marketing, Business Planning, Mobile Devices, Managed Services, Management, Sales Presentations, Complex Sales, Product Launch, Product Management

Education
Brigham Young University   1982 — 1988
European Studies, Economics

Experience
Packaging Specialties Incorporated   July 2014 - Present
Albert International   March 2014 - July 2014
TigerDirect.com   November 2013 - December 2013
Schreiber Foods  2008 - 2013
Liberty National Life Insurance Company  March 2008 - September 2008
Indalex Aluminum Solutions  June 2006 - March 2008
American Die Technologies   October 2000 - June 2006

Education
Dekalb Community College   1996 — 1997

The Citadel   1995 — 1996
Computer Science

Lakeview Academy   1988 — 1995
College Prep, 3.25 GPA

Experience
VUDU - a Walmart company  May 2011 - Present
Walmart  September 2008 - May 2011
Walmart.com (Walmart eCommerce)   September 2006 - September 2008
Walmart.com (Walmart eCommerce)   September 2004 - February 2006
Point Marketing  April 2004 - September 2004
TigerDirect.com   February 2003 - April 2004
Duke Creative Marketing Solutions   August 1999 - August 2000
Jones Walker  June 1998 - August 1999

Education
Tulane University
Bachelor of Arts (BA)

Academy of Art University
Bachelor of Fine Arts (BFA)

Collége International de Cannes
Diplôme D'Études en Langue Française (DELF): A1 - Expression générale

Experience
Lake County Pipe & Supply   May 2013 - Present
TigerDirect.com   October 2011 - April 2013
HD Imaging Inc.   June 2008 - February 2011
OfficeMax  March 2008 - June 2009
Identification Products Mfg. Co.   April 2001 - June 2006
CDW  March 1998 - January 2000

Skills
Cold Calling, Selling, Business Development, Account Management, B2B, Sales Process, Sales, Direct Sales, Solution Selling, Sales Management, Salesforce.com, Sales Operations, New Business Development, Executive Level..., Outside Sales, Inside Sales, Qualifying Prospects, Channel Partners, Training, Purchasing, Product Marketing, Customer Service, Customer Retention, Lead Generation, P&L Management, Territory Development, Team Leadership, Team Building, Sales Presentations, Key Account Management, Consultative Selling..., Cross-functional Team..., Management, Strategic Planning, Pricing, CRM, Strategic Partnerships, Networking, Web Marketing, Social Media Marketing, Enterprise Social..., Web Analytics, Closing Business, Customer Satisfaction

Education
Barat College of DePaul University   1992 — 1995
Bachelor’s Degree, Sociology

Experience
Brand Name Fitness   October 2013 - August 2015
Polybrite International   November 2011 - October 2013
ADT Security Services  September 2010 - November 2011
Promaxima Fitness Mfg   September 2008 - May 2011
Landry's Restaurants  May 2008 - August 2008
GM Financial Services, Inc.   July 2007 - August 2008
Tigerdirect.com   July 2004 - May 2007
Multi-Services   July 2000 - July 2004
Life Fitness  December 1996 - July 2000
AB Dick Company  1989 - 1995

Skills
Bilingual-Spanish, Computer Literate, Sales Management, Negotiation, Forecasting, Inventory Management, Business Planning, Pricing, Sales, Budgets, Marketing, Customer Service, Cross-functional Team..., Business Strategy, Start-ups, B2B, Account Management, Sales Operations, Sales Process, Direct Sales, Team Building, International Sales, Purchasing, Product Marketing, Marketing Strategy, P&L Management, Management, Team Leadership, Retail, Product Management, Customer Satisfaction, Operations Management, Strategic Planning, Selling, New Business Development, Leadership, Competitive Analysis

Education
Art Institute of Houston   2007 — 2009
BS, Culinary Arts, Hospitality Management

St. Lawrence Seminary   1982 — 1986

Experience
Cisco Systems  November 2011 - Present
Cisco Systems  September 2006 - July 2012
TigerDirect.com   2003 - 2006
Global Knowledge  2000 - 2002
TigerDirect.com   1998 - 2000

Skills
Go-to-market Strategy, Managed Services, Sales Enablement, Channel Partners, Cloud Computing, Salesforce.com, SaaS, Business Intelligence, CRM

Education
Rutgers University School of Law - Camden   1984 — 1987
JD, Law

East Stroudsburg University of Pennsylvania   1980 — 1984
BA, Economics and Political Science

Experience
Baylor University Medical Center  May 2014 - September 2014
UT Southwestern Medical Center  April 2014 - April 2014
TeleTech  December 2013 - March 2014
TigerDirect.com   October 2012 - July 2013
Fast Teks  June 2011 - August 2012
CCI Training   August 2010 - April 2011
Hugo Monsanto and Assoc   August 2008 - July 2009
U.S.ARMY   January 1998 - February 2007

Skills
A+ Certified, Computer Repair, Windows 7, Laptops, Troubleshooting, Desktop Support, Computer Hardware, XP, System Administration, Security, Administration, Switches, Network Administration, Wireless Networking, Software Installation, Servers, Windows XP, Technical Support

Education
Art Institute of Dallas   2015 — 2017
Bachelor's Degree, Game Art and Design

CCI Training   2010 — 2011
Certificate, Computer & Network Administration

Midlothian high School   1992 — 1994
High school diploma, General Studies

Experience
Office Depot Headquarters  March 2015 - Present
Harmony Technologies   January 2000 - Present
Sapient  April 2007 - March 2009
Netspace   2006 - 2007
The Useful   2006 - 2007
TigerDirect.com   2003 - 2004
ANC Rental Corp  1999 - 2001

Skills
SEM, PPC, SEO, Digital Marketing, E-commerce, Online Advertising, Web Analytics, Google Analytics, Analytics, Google Adwords, Web Marketing, Email Marketing, Social Media Marketing, Mobile Marketing, Lead Generation, Affiliate Marketing, Marketing Strategy, Conversion Optimization, Omniture, Digital Strategy, Strategy, Web Development, Interactive Marketing, Web Design, Customer Acquisition, Information Architecture, Organic Search, Media Planning, Marketing, Online Marketing, Management, Social Media, Digital Media, Advertising, Consulting, CRM, Sales, Leadership

Education
Boston University   1982 — 1987
BS, BA, Economics, Political Science

Experience
Elite Staffing Inc  March 2014 - Present
U.S. Bank   January 2014 - March 2014
TigerDirect.com   August 2013 - January 2014
Pizza Hut  January 2007 - September 2013

Skills
IT Operations, Recruiting, System Administration, Windows 7, Troubleshooting, Computer Hardware, Network Administration, Management, Human Resources, Training, Inventory Management, Microsoft Excel, PowerPoint, Time Management, Microsoft Word, Microsoft Office, Outlook, Customer Satisfaction, Hiring, Linux, Red Hat Linux, VMware, Routers, Switches

Education
ITT Technical Institute-Indianapolis   2010 — 2015
Bachelors Of Applied Science, Information Systems /Cyber Security

ITT Technical Institute   2010 — 2013
Associates of applied science, Information Technology/Computer Networking Systems

College of DuPage   2009 — 2010
General Education

Experience
CenturyLink Business  July 2014 - Present
CenturyLink  July 2014 - July 2015
Actavis  February 2013 - July 2014
EarthLink  August 2012 - 2013
TigerDirect.com   February 2011 - September 2012
DIRECTV  December 2009 - December 2010
Sprint Wireless  May 2009 - December 2009
Beasley Broadcast Group  January 2009 - May 2009
Embarq Communications  January 2002 - December 2008

Skills
IT Service Management, Outside Sales, Sales Rep Training, Training, Cold Calling, Inside sales, Marketing, Social Networking, Sales Management, Account Management, New Business Development, Social Media Marketing, Sales, CRM, Sales Process, B2B, Business Development, Cloud Computing, Competitive Analysis, Contract Negotiation, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Key Account Management, Lead Generation, Leadership, Management, Marketing Strategy, Pricing, Product Marketing, Retail, Sales Operations, Sales Presentations, Salesforce.com, Selling, Selling Skills, Solution Selling, Strategic Partnerships, Team Leadership, Product Management, Inside Sales

Education
Barry University   2003 — 2008
Bachelor of Science (B.S.), Business

Barry University   2002 — 2006
Business Administration and Management, General

Experience
TigerDirect.com   October 2012 - Present
RadioShack  May 2011 - September 2012

Skills
Commercial Sales, B2B, Sales, Customer Service, Technical Support, Certified Sonicwall..., Logistics, Direct Store Delivery, Product Display, POP Displays, Retail Displays, Event Management, Events Coordination, B2B Marketing, B2B Marketing Strategy, Team Building, Team Management, Team Leadership, Sales Operations, Sales Process, Cold Calling, Salesforce.com, Account Management, Direct Sales, New Business Development, Solution Selling, Microsoft Office, Sales Management, Leadership, Customer Satisfaction, Training, Business Development, Channel Partners

Education
Georgia Perimeter College   2009 — 2011

Caldwell Community College and Technical Institute   1999 — 2001

Watauga High School

Experience
TigerDirect.com   June 2013 - Present
Randstad Technologies US  March 2013 - June 2013
Steven Douglas Associates  November 2012 - January 2013
Independent Purchasing Cooperative  August 2009 - September 2012
Kforce Technology Staffing  April 2009 - June 2009
WareITis, LLC   August 2006 - January 2009
MetiLinx/Virtugo   2005 - 2006
Sirte Oil Company  December 1990 - December 2003
Husky Energy  1984 - 1990
Norchem Chemicals   1978 - 1990

Skills
Technical Writer, Business Analysis, Data Analysis, Business Process..., Mentoring, Training, Training Development, Wikis, Wiki Development, Captivate, Paint.NET, Training Videos, Visio, AutoSketch (CADD), Leadership, Self-motivated Team..., Communicative Skills, Kepner-Tregoe, User Documentation, Help Authoring, Document Lifecycle..., Procedural Documentation, Microsoft Word, Editing, Document Conversion, Document Review, Policy Review, Documentation Practices, Technical Papers, Template Creation, Online Help Development, Supervisory Skills, Situation Analysis, Decision Analysis, Problem Solving, Problem Analysis, POS, Corrosion Engineering..., Engineering, Engineering..., Engineering Change, Agile Environment, Video Editing, Audio Editing, Training ROI, Microsoft Excel..., RoboHelp, Analysis, HTML, PCI DSS

Education
University of Regina - Campion College
BA, Mathematics

Weyburn Collegiate Institue/Weyburn Comprehensive HS

Experience
TigerDirect.com   March 2013 - Present
Kroger  August 2011 - December 2012

Skills
Customer Service, Troubleshooting, Computer Hardware, Cable Management, Network Topology, Problem Solving

Education
Fred W Eberle Technical Center   2008 — 2011
Vocational Diploma, Computer Networking and Repair

Buckhannon Upshur High School   2006 — 2010
High School Diploma, General Studies

Experience
Response Restoration Services Inc.(Sister company of Hyphen Construction Group Inc.)   February 2014 - Present
Actsoft  October 2012 - Present
TigerDirect.com   April 2009 - Present
AT&T Mobility  July 2005 - April 2009
Dell Perot Systems  January 2005 - 2007
U.S. Navy   September 1997 - July 2005

Skills
Consumer Electronics, Electronic Resources, Materials, OEMs, Negotiation, Purchasing, Supply Chain Operations, IT contract negotiation, Account Management, Accounts Payable, Managing Accounts, Building High..., Procurement, Profit Maximization, New Business Development, Cost Reduction..., Global Sourcing, IT Sourcing, Product Marketing, Sales, Cold Calling, Sales Process, Selling, Retail, Sales Operations, B2B, Channel Partners, Solution Selling, Leadership, Customer Retention, Direct Sales, Strategic Partnerships, Management, Salesforce.com, Sales Presentations, Mobile Devices, Wireless, Sales Management, Product Management, Pricing, Channel Sales, P&L Management, Business Development, Key Account Management

Education
Central Texas College   1997 — 1998
Graduate, General Education

University of Maryland Baltimore   1997 — 1998
General Sciences, General Science

Experience
DIMONT  July 2015 - Present
Clear Point Claims  June 2015 - Present
Pilot Catastrophe Services, Inc.   February 2015 - Present
Corinthian Colleges, Inc.   July 2014 - February 2015
Wingspan Portfolio Advisors  August 2013 - June 2014
TigerDirect.com   February 2012 - March 2013
Kaplan  August 2007 - March 2010

Skills
Estimates, Claims Management, Recruiting, Leadership, Customer Service, Management, Team Building, Sales, Training, Leadership Development, Customer Retention, Public Speaking, Customer Satisfaction, Marketing, Resume Writing, Human Resources, Interviews, Higher Education, Sales Operations, Graphic Design, Sales Management, Educational Management, Insurance Adjusting, Property Claims, Drawing, Strategy, Claims Handling

Education
Eastern Michigan University   1995 — 2000
Bachelor's degree, Marketing / Fine Arts Graphic Design

Experience
John Drake & Associates  April 2015 - Present
TreeHouse Foods  December 2014 - March 2015
ABS Associates  July 2013 - December 2014
National Safety Council  October 2013 - June 2014
Grainger  October 2012 - July 2013
Staples  November 2009 - March 2012
Robert Half Technology  September 2011 - January 2012
TigerDirect.com   March 2011 - June 2011

Skills
Technical Support, Troubleshooting, Windows 7, Help Desk Support, Customer Service, Computer Hardware, Printers, XP, Active Directory, Call Centers, Cisco VPN, RSA Tokens, Outlook 2007 and 2010..., Cell card support, HP Openview, Wireless Networking, Customer Satisfaction, Data Transfer, Image computers, Computer Repair, iPhone Support, Laptops, Remote Desktop, Virus Removal, Software Installation, Norton Ghost, Windows XP Pro, Outlook, CompTIA A Certification, Hardware Support, Antivirus, Spiceworks, Desktop Deployment, Desktop Application..., SCCM, Microsoft Office, Windows, Information Technology, VPN, Windows XP, CompTIA A

Education
Capella University   2015 — 2017
Bachelor's degree, Information Technology

Oakton Community College   2011 — 2012
Networking

Harper College   2002 — 2005

Experience
Rosenstein Vision Center   February 2014 - Present
TigerDirect.com   December 2012 - February 2014
TigerDirect.com   August 2009 - December 2012
TigerDirect.com   April 2009 - August 2009
TigerDirect.com   November 2008 - April 2009

Skills
Common Sense, Jack of All Trades, Adaptability, Customer Service, Customer Satisfaction, Computer Hardware, Technical Support, Technical Leadership, Merchandising, Close Attention to..., Always Willing to Learn, Operations Management, Sales Management, Cash Management, Cashiering, Troubleshooting, Networking, Team Leadership, Account Management, Hiring Practices, Computer Repair, New Hire Orientations, Laptops, A+ Certified, A+ Trained, Sales, Printers, Time Management, Microsoft Office, Security, Computer Proficiency

Education
ECPI University   2008 — 2009
Network and System Administration/Administrator

Wake Technical Community College   2006 — 2008
Business Administration and Management, General

University of North Carolina at Greensboro   2005 — 2006
English Language and Literature, General

Raleigh Charter High School   2001 — 2005
College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
TigerDirect.com   DesignerSUMA, Architects and Urban PlannersJanuary 2011 - August 2013
Grupo SUMA   2012 - 2013

Skills
Graphic Design, Illustrator, Logo Design, Typography, InDesign, Adobe Creative Suite, Art Direction, Illustration, Corporate Identity, Layout, Web Design, Photoshop, Graphics, Brochures, Posters, Creative Direction, Photography, Dreamweaver, Flash, Packaging, Marketing, Marketing Strategy, Digital Marketing

Education
ISDi, Instituto Superior de Diseño
Degree in Graphic Design, Graphic Design

Universidad Latina de Panamá
Marketing and Advertising with an emphasis in Graphic Design, Marketing

Experience
TigerDirect.com   July 2014 - Present
Stream Global Services  October 2008 - July 2014
Carefree Permanent Cosmetics   2001 - 2010
RagTops Salon   1992 - 2008

Skills
Business, Customer Service, Outsourcing, Entrepreneurship, Marketing, Administrative..., Microsoft Office, Fine Art, Makeup Artistry, Electronics, Drawing, Microsoft Excel, Hardware, Internet, Java, Key Account Management, Lead Generation, Social Media, Mac, Microsoft Word, Network Security, Negotiation, Office Management, Relocation, Sellers, Vendor Management, Beauty Industry, Nail Care, Pedicures, Permanent Makeup, Food Industry, Call Centers, Customer Satisfaction, Training, Management

Education
International Academy of Hair Design   1990 — 1991

Everest College-Phoenix   1988 — 1989
Business Administration and Management, General

Experience
Peter Glenn Ski and Sports  October 2008 - Present
PC Universe  October 2007 - October 2008
TigerDirect.com   2005 - 2007

Skills
E-commerce, PHP, JavaScript, CSS, MySQL, HTML, SEO, Web Development, SQL, Linux, jQuery, Photoshop, Web Applications, Drupal, User Experience, Account Management, Leadership, Sales, CRM, Management, Salesforce.com, Email Marketing, Business Development, Marketing Strategy

Education
DePaul University
MS, Information Systems

Troy University
BS, Computer Science

Experience
TigerDirect.com   June 2013 - Present
D1 Consulting   March 2012 - May 2013

Skills
Economics, Smiling, Listening to customers, Market Analysis, Sales, Business Development, Customer Service, New Business Development, Account Management, International Business, Direct Sales

Education
Aquinas College   2008 — 2011
Bachelor's degree, Economics

Experience
TigerDirect.com   November 2013 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
Ashford University   2013 — 2015
Master of Arts (M.A.), Health/Health Care Administration/Management

University of Phoenix   2009 — 2011
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Experience
Fujitsu  May 2015 - Present
Fujitsu  March 2014 - May 2015
Arclight Omnimedia   July 2003 - January 2015
SAS  November 2013 - January 2014
Atos  April 2013 - November 2013
Atos  October 2011 - March 2013
Atos International  March 2011 - October 2011
Atos  June 2008 - March 2011
TigerDirect.com   June 2007 - June 2008
Polo Ralph Lauren  August 2004 - October 2005

Skills
Software Documentation, Process Improvement, Troubleshooting, ITIL, CRM, Strategy, Business Process, Technical Support, Microsoft Office, Information Technology, Operating Systems, Leadership, Vendor Management, Six Sigma, Windows 7, Windows, Team Leadership, System Administration, Visio, XP, Servers, Outlook, Lotus Notes, Customer Service, Inventory Management, Operations Management, Coaching, VMware, HP, Business Analysis, Change Management, Creative Writing, Windows Server 2008, Small Business Server, Historian, Counterintelligence, Retail Management, EEO, Ubuntu, Access, Computer Hardware, Team Management, Analysis, Competitive Intelligence, Technical Writing, Business Change..., 360 Feedback, Mentoring, Lean IT, Windows Server

Education
Colorado Technical University   2005 — 2006
MBA, Human Resources Management, 3.74

West Virginia Wesleyan College   1991 — 1996
BA, Political Science / History

Oak Glen High School   1988 — 1991
HS Diploma, College Prep / Honors, 3.8

Experience
Locals Seafood   January 2014 - Present
Connells Music Inc   1991 - Present
The Produce Box  April 2012 - December 2013
Intuit  January 2010 - March 2012
Atlantic Creative Communications  2007 - 2009
Sageworks, Inc.   2006 - 2007
TigerDirect.com   2001 - 2006

Skills
Marketing, Sales Process, SaaS, CRM, Sales, New Business Development, Account Management, Solution Selling, Marketing Strategy, Cold Calling, Salesforce.com, Sales Operations

Education
Appalachian State University   1982 — 1986
BS, Communications

Experience
Randstad Technologies US  December 2014 - Present
Primerica  September 2009 - Present
Metromedia Energy, Inc.   October 2013 - November 2014
TigerDirect.com   January 2013 - September 2013
Heartland Payment Systems  September 2012 - December 2012
Platinum Marketing Group  November 2011 - June 2012
Wayside Technologies   September 2007 - October 2009
Weichert Realtors  July 2004 - October 2006
Blue Cross Blue Shield  February 2002 - March 2004
Horizon Blue Cross and Blue Shield of NJ   October 1995 - March 2004

Skills
Direct Sales, Insurance, Team Building, Customer Service, Health Insurance, Sales, Marketing, Customer Satisfaction, Payroll, Customer Retention, Cold Calling, New Business Development

Education
Brookdale Community College   1992 — 2003
Associates

Experience
Staples  March 2013 - Present
TigerDirect.com   August 2012 - March 2013
EMCO Technologies  October 2008 - July 2012
United States Air Force  October 2000 - October 2006

Skills
Security+, Active DoD Secret..., MCSE 2003, Troubleshooting, Technical Support, Software Installation, XP, Laptops, Computer Hardware, Workstations, Hardware Support, Windows, Active Directory, BMC Remedy, Microsoft Certified..., Microsoft Office, CompTIA, Microsoft Exchange, Hardware, Computer Repair, Information Technology, Customer Service, Operating Systems, Computer Maintenance

Education
Community College of the Air Force   2001 — 2003
Associate of Science (AS), Computer Science Technology

Miami Union Academy   1990 — 1993

Homestead Junior Academy   1986 — 1989

Experience
Mina-Tree Signs   January 2015 - Present
A.D.Kid Animation   September 2012 - Present
Lincoln Unified School District  October 2014 - January 2015
Notebook Games   June 2011 - September 2012
ITT Technical Institute  September 2007 - September 2012
Palm Beach Image Factory   February 2004 - September 2004
TigerDirect.com   November 2002 - December 2003

Skills
Classroom Instruction, Teaching, Curriculum Design, Curriculum Development, Courses, Animation, Flash Animation, Character Animation, Traditional Animation, Character Design, Photoshop, Photo Editing, Storyboarding, Game Art, Game Design, Illustration, Digital Illustration, Flash, Premiere, After Effects, Drawing, Figure Drawing, UIX, game animation, Toon Boom, Video Editing, Graphic Arts, Graphic Design, 2D graphics, Logo Design, Graphics, Computer Animation

Education
Academy of Art University   2008 — 2014
Master of Fine Arts (MFA), Traditional Animation

Art Institute of Fort Lauderdale   2003 — 2007
BS, Media Arts and Animation

Experience
Majestic Vision   2000 - Present
QR Droid Zapper   2013 - 2013
TigerDirect.com   2006 - 2012

Skills
Blogging, Social Media, Social Networking, Small Business, WordPress, Art, Coaching, Web Marketing, Online Marketing, HTML, Public Speaking, SEO, Ethics, Religion, Critical Thinking, YouTube, Phenomenology, Metaphysics, Google Analytics, Email Marketing, Copywriting, Newsletters, Philosophy of Religion, Consciousness, Problem Solving, Theory, Social Media Marketing, Viral Marketing, HTML emails, XML, Android SDK, Philosophy of Mind, Google Adwords, Creative Writing, Web Design, Web Content, Botany, Educational Philosophy, Philosophy of Language, Photoshop, Windows 7, Ubuntu, Android Development, Android, Windows Movie Maker, TechSmith, Soil Sampling, Soil Science

Education
College of Central Florida
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities

University of Florida
B.A., Philosophy & Religion

Experience
AAA Texas  August 2015 - Present
Parkland Hospital  January 2015 - August 2015
CVS Caremark Corporation  November 2013 - January 2015
Nationstar Mortgage  November 2012 - November 2013
Walmart  July 2008 - November 2013
- Freelancer  June 2010 - September 2013
Metro Bank  July 2012 - November 2012
TigerDirect.com   March 2012 - July 2012

Skills
Inventory Control, Sales Management, Inventory Management, Customer Engagement, Database Administration, Business Networking, Account Management, Customer Retention, Data Analysis, Computer Hardware, Wireless, Microsoft Office, Physical Inventory, Team Leadership, CRM, Training, Sales, Customer Service, Social Media, Adobe Photodeluxe, Sales Operations, Web Design, MS Office Suite, Photoshop, Sales Support, Wireless Services, Health Marketing, Data Mining, Separately Managed..., Computer Graphics Design, Written & Oral..., Friendly Personality, Motivational Speaking, Self Assessment, Key Account Development, Prospecting for New..., Bilingual, Product Support, Business-to-Business..., Remote User Support, Computer Hardware..., Software Quality..., SDLC, Control Charts, Financial Analysis, Strategic Financial..., Software Project..., Business Intelligence, Data Management, Crystal Reports

Education
Texas Woman's University   2011 — 2014
Master of Health System Management, Health/Health Care Administration/Management, B

Texas Woman's University   2011 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations, A

Superior College   2003 — 2007
Bachelor of Business Administration (BBA), Human Resources Management, Marketing, B

Punjab College of Information Technology   2001 — 2003
Associate's degree, Computer/Information Technology Administration and Management, B

Experience
TigerDirect.com   October 2014 - Present
Florida National University  March 2013 - January 2014
CBT College  October 2011 - February 2013
CBT College  January 2011 - January 2012
MedVance Institute  June 2009 - February 2010
ATI Enterprises  February 2005 - June 2007

Skills
Training, CampusVue, Adult Education, Customer Service, Admissions, Leadership Development, Student Financial Aid, Enrollment Management, Coaching, Career Counseling, Student Recruiting, Retaining Customers, Employee Training, Call Centers, Student Affairs, Student Engagement, Team Building, Interviews, Career Development, Leadership, Academic Administration, Microsoft Excel, Academic Advising, Admissions Counseling, PowerPoint, Interview Preparation, Educational Leadership, Job Fairs, Professional Mentoring, Cold Calling, Operations Management, Conflict Resolution, Great Motivator, Phone Etiquette, Setting Appointments, Call Center..., Sales Presentations, Team Leadership, Interviewing Skills, Scripting, Program Management, Telemarketing, Program Development, Building Relationships, Phone Manner, Presentations, Exceed Sales Goals, Goal Setting, Motivation, Account Management

Education
ATI Career Training Center-Miami   2005 — 2007
Associate's degree, HVAC

Coral Park Senior High   1991 — 1994
Associate's of ScienceDegree, Business Administration and Management, General

Experience
ITsavvy  September 2010 - Present
TigerDirect.com   September 2006 - September 2010

Skills
Sales Management, Sales, Training, Recruiting, Technology, VMware Certified..., EMC Storage, ShoreTel, HP Proliant, HP Server Hardware

Education
College of DuPage

Experience
VRMI   April 2015 - August 2015
TigerDirect.com   September 2014 - April 2015
VinylSkins.com   October 2013 - December 2013
JBT AeroTech  June 2013 - September 2013
Lockheed Martin  December 2010 - June 2011
Canadian Security Concepts   June 2010 - September 2010
QLO Management   October 2009 - December 2009
University of Waterloo  January 2009 - May 2009
General Dynamics Canada  January 2008 - August 2008
PC Revolution.ca   January 2005 - March 2007

Skills
Software Documentation, Troubleshooting, Servers, Networking, Testing, System Administration, Technical Support, CompTIA A+ Certification, Imaging, Virtualization, Customer Service, Microsoft Office, Windows XP Pro, Windows Vista, Windows 7, Mac OS, Active Directory, Remote Desktop

Education
Canadian Automotive & Trucking Institute   2009 — 2010
2 year College Diploma, Automotive Technology, 92%

Algonquin College of Applied Arts and Technology   2008 — 2008
Certificate, Basic Car Care and Preventative Maintenance, N/A

Motorsport Club of Ottawa   2008 — 2008
Certificate, Performance Control Driving School, N/A

Experience
Fruition Partners  September 2013 - Present
Fruition Partners  October 2011 - September 2013
CompUSA  February 2008 - October 2011
TigerDirect.com   May 2007 - February 2008
TigerDirect.com   June 2006 - May 2007

Skills
IT Service Management, ITIL, Service-Now, Computer Hardware, ITIL v3 Foundations..., Mac OS X, Windows 7, Troubleshooting, JavaScript, Windows, Technical Support, Team Leadership, Operating Systems, Incident Management, Help Desk Support, System Deployment, Cloud Computing, OS X, Integration, Software Documentation, IT Strategy, IT Operations, Service Delivery, IT Management, ITIL Certified, Service Management, Software Installation, Service Desk, Problem Management, PMP, SDLC, Windows Server, Disaster Recovery, Active Directory

Education
DePaul University   2006 — 2011
BS, Applied Mathematics

Experience
Atlas International Lift Trucks   September 2007 - Present
TigerDirect.com   May 2006 - July 2006

Skills
Forklift Operator, Inventory Management, Logistics, Direct Sales, Customer Service, Sales Operations, Cold Calling, Sales Process, New Business Development, Customer Relations, Purchasing, Inventory Control, Selling, Team Building, Forecasting, Operations Management, Management, Budgets, Supply Chain, Fleet Management, Sales Management, Customer Satisfaction, Marketing Strategy, Manufacturing, Warehousing, Process Improvement, Sales, Product Development, Supply Chain Management, Account Management, B2B, Income Statement, Pricing, Contract Negotiation, Negotiation, Key Account Management, International Sales, Sales Presentations, Retail, Strategic Planning, Customer Retention, Business Planning, Product Marketing, Trade Shows, Team Leadership, Marketing, Market Planning, International Business, Competitive Analysis, Outside Sales

Education
Eastern Illinois University   2002 — 2007
Bachelor's, Spanish

Experience
CompuNet, Inc  September 2015 - Present
TigerDirect.com   February 2010 - September 2015
Conwood Sales Co  March 2006 - June 2008
Micron Technology  December 1999 - March 2006

Skills
Account Management, Sales, Conflict Resolution, Agriculture, Inventory Management, B2B, Product Management, Networking, Computer Hardware, Sales Management, Forecasting, Customer Service, Microsoft Office, Team Building, Computer Repair

Education
Boise State University   2004 — 2009
Communications, Group communications, conflict management, rhetoric

Lewis-Clark State College   1990 — 1994

Experience
TigerDirect.com   May 2010 - Present
National City Bank  January 2008 - September 2008
Washington Mutual  January 2005 - June 2007
US Bank  January 2004 - January 2005

Skills
Customer Service, Customer Relations, Financial Analysis, Sales Management, Inside Sales, Accounts Payable, Phone Skills, Microsoft Office, Phone Sales, Direct Sales, Telephone Skills, Telemarketing, Cold Calling, CRM, Sales, Account Management, Customer Satisfaction, Sales Process, Salesforce.com, Sales Operations, Solution Selling, B2B, Channel Partners, Customer Retention, Sales Presentations, Selling, Management, Enterprise Software, New Business Development, Team Building, Relationship Management, Product Marketing, Leadership, Pricing, Cloud Computing, Forecasting, Product Management, Key Account Management, Business Development, Finance, Strategic Partnerships, Lead Generation

Education
DePaul University   2005 — 2008
Business Management, Business

Illinois Institute of Art   2005 — 2006
Visual Communication, Graphic Design

Experience
Robert Half Technology  April 2015 - Present
TrueBlue Inc.  December 2014 - April 2015
Puma  2013 - 2014
TigerDirect.com   2012 - 2013
Wells Fargo  2011 - 2012
Caribou Coffee  2006 - 2011

Skills
Management, Sales Management, Retail Sales, Inventory Control, Commercial Banking, Office Administration, Customer Service, Microsoft Office, Brand Implementation, Sales Operations, Sales Presentations, Data Analysis, Data Management, Retail Marketing, Seminar Marketing, Brand Development, B2B, Store Operations, Store Management, Footwear, Payroll, Job Scheduling, Sales, Training, Recruiting, Retail, Dream Interpretation, Crackers, Bootstrapping, Blowers, Obstructive Sleep Apnea, Tires, Fire Eating, Leadership, Process Improvement, Team Building, Marketing, Team Leadership, Beef Cattle, Cat Sitting

Education
Crown College   2006 — 2011
B.A.

Crown College   2006 — 2011
Minor, Business

University of Minnesota-Twin Cities   2009 — 2010

Experience
Uber  January 2015 - Present
TigerDirect.com   September 2013 - Present
Hendrick Automotive Group  April 2012 - April 2013
Johnson Lexus  May 2006 - June 2012

Skills
Automobile, Automotive Aftermarket, Vehicles, Automotive Repair, Parts, Dealers, Automotive, Customer Satisfaction, Customer Retention, Profit, Automotive Electronics, Servers, Networking, Hardware, Cisco Technologies, Customer Service, Sales, Sales Process, Account Management, Marketing, Microsoft Excel

Education
Durham Technical Community College   2006 — 2008
Automotive Systems Technology

Experience
ACTIVE Network  September 2015 - Present
Sonus Networks  2014 - 2015
Rackmount Solutions, Inc.   2013 - 2014
TigerDirect.com   2011 - 2013
City of The Colony, Texas  2010 - 2011
Pizza Hut  2003 - 2010
CompUSA  2002 - 2003
CompUSA  2002 - 2002
CompUSA  2000 - 2002
CompUSA  1999 - 2000

Skills
Sales, Training, Management, Customer Service, Selling, Account Management, B2B, Direct Sales, Sales Management, Microsoft Office, Leadership, Sales Operations, Sales Process, Call Centers, Salesforce.com, E-commerce, Solution Selling, Customer Satisfaction, Inventory Management, Forecasting, Cold Calling, CRM, Telecommunications

Education
Arizona State University   2011 — 2012
Bachelor's degree, Business / History, 3.8

Abilene Christian University   1984 — 1986
Accounting / Finance

Tarleton State University   1983 — 1984
BIS, Accounting/Finance

Stephenville High School   1980 — 1983
Diploma, General

Experience
Unemployed  May 2015 - Present
Nielsen  December 2014 - May 2015
SpectrumVoip   June 2013 - September 2013
OPC Marketing   October 2011 - January 2013
TigerDirect.com   October 2010 - September 2011
SPEED FC  March 2006 - October 2006
Fry's Electronics  October 2005 - March 2006

Skills
SQL, Cisco VPN, NetMeeting, PC Anywhere, CCENT, Modems, Help Desk Support, Cisco IOS, Networking, Microsoft Servers, Trixbox, Asterisk, Network Security, Network Engineering, VoIP, Laptops, Technical Support, Customer Service, Windows 7

Education
Tarrant County College   2009 — 2010
Cert., CCNA

DeVry University-Texas   2004 — 2007
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance

Experience
Uniparts Inc   May 2014 - September 2014
TigerDirect.com   January 2014 - May 2014
Spark L.t.d   June 2002 - November 2012

Skills
Electronics, Electrical Engineering, Electricians, IT Service Management, Hardware, Troubleshooting, Testing, Process Engineering, Power Distribution, Power Systems, Wiring, Electricity, Switches

Education
Electronic Engineering Institute   1994 — 1998
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

Experience
International Game Developers Association - South Florida Chapter   2015 - Present
TigerDirect.com   August 2014 - Present
TigerDirect.com   March 2014 - August 2014
TigerDirect.com   September 2013 - March 2014
RefreshMiami   May 2013 - September 2013
FuzionMiami   June 2011 - September 2013
CfPA (Orlando)   May 2013 - July 2013
A Co 377th MI US Army Reserves   June 2009 - April 2012
US Southern Command  August 2010 - September 2010
1st Armor Division HQ Iraq   September 2007 - December 2008

Skills
Research, Analysis, Social Media Marketing, Market Research, Project Management, Marketing, Computer Repair, Leadership, Presenter, Adobe Creative Suite, Management, Counterterrorism, Entrepreneurship..., Competitive Intelligence, Microsoft Office, Strategy, DoubleClick for..., Google Adwords, Customer Service, Business Development, Sales, Training, Team Building, Social Media, Marketing Strategy, New Business Development, Account Management, Product Marketing, Strategic Partnerships

Education
University of Pheonix   2009 — 2012
Bachelor of Science in Business, Concentration in Marketing

Cochise College   2005 — 2005
Intelligence Operations Studies Associate of Applied Science degree, Military Intelligence, General

Academy of South Florida   2010 — 2010
CompTIA A+ (IT Technician) Certification, Computer Installation and Repair Technology/Technician

Academy of South Florida   2010 — 2010
CompTIA N+ (Networking Technician) Certification, Network and System Administration/Administrator

Florida International University   2015 — 2016
Master’s Degree, Masters of Science in Information Systems

Experience
Consulting - Event Communications, Content Strategy   2000 - Present
Oregon Food Bank  2013 - 2014
Optimum Sports Performance   2006 - 2013
Take Care Health Systems  2008 - 2012
Atkins (formerly PBS&J)   2001 - 2005
The McClatchy Company (formerly Knight Ridder Digital)   2000 - 2001
TigerDirect.com   1998 - 1999

Skills
Social Media, Wordpress, HTML, CSS, Web Design, Graphic Design, Blogging, Spanish, User Experience, Marketing Communications, Social Media Marketing, Copywriting, Public Relations, WordPress, Email Marketing, Advertising

Education
University of Miami   1994 — 1998
Bachelor of Science (BS), Communication (Public Relations) / Music (Music Business & Entertainment Industry)

California University of Pennsylvania   2006 — 2007
Master of Science (MS), Exercise Science & Health Promotion

Experience
Huron Consulting Group  March 2014 - Present
JPmorgan Chase Bank, N.A.   May 2011 - March 2014
AT&T Mobility  October 2009 - January 2011
TigerDirect.com   July 2007 - October 2009

Skills
Finance, Sales, Coaching, Cheese, Pants, Banking, Mortgage Banking, Investments, Credit, Financial Analysis, Loans, Relationship Management, Credit Analysis, Portfolio Management, Risk Management, Financial Modeling, Management, Consulting, Hiring Employees, Interviews, Sales Rep Training, Active Directory, Windows 7, Windows Server, Group Policy, Windows Domain

Education
DeVry University

Moraine Valley Community College

Experience
InRule Technology  October 2012 - Present
InRule Technology  May 2011 - October 2012
Protiviti  January 2005 - May 2011
TigerDirect.com   October 2003 - December 2004
TigerDirect.com   2002 - 2003
TigerDirect.com   June 2001 - December 2002

Skills
Salesforce.com, Sales, CRM, Sales Management, New Business Development, Program Management, Customer Satisfaction, Management, Leadership, Marketing, Strategy, Strategic Planning, Customer Service, Business Development, Training, Selling, Account Management, Project Management, Analysis, Pre-sales, Team Building, Solution Selling, Sales Operations, SaaS

Education
Northern Illinois University   2014 — 2016
Master of Business Administration (MBA)

Illinois Wesleyan University   1996 — 2000
Bachelor of Arts, Business Administration

DeVry Institute of Technology   2001 — 2002
Bachelor of Science, Information Technology

Napeville North High School   1992 — 1996
High School

Oak View Grammar School

Experience
Airgas  September 2015 - Present
Howard Industries  October 2013 - May 2015
MA Labs  February 2013 - October 2013
TigerDirect.com   February 2008 - February 2013
CompUSA  2008 - February 2012
Overnite Transportation  March 2005 - December 2007
ACA Computer   August 1995 - June 1999

Skills
Management, Account Management, Sales Management, Direct Sales, B2B, Sales Operations, Problem Solving, Training, Selling, Sales Process, Product Marketing, Solution Selling, Manufacturing, Key Account Management, Product Management, Customer Service, Sales, Salesforce.com, Lead Generation, Channel Partners, Cold Calling, CRM, New Business Development, Strategic Partnerships, Integration, Team Building, Business Development, Negotiation, Cloud Computing, Storage, SaaS

Education
Berry College   1988 — 1991
BS, Political Sci/ Sociology

Riverside Military Academy   1983 — 1986
Hign School, College Prep

Experience
Siemens Healthcare  April 2012 - Present
TigerDirect.com   March 2010 - April 2012
Hagemeyer North America  July 2006 - December 2009

Education
Eastern Michigan University   2001 — 2006
B.S., Industrial Distribution

Experience
TigerDirect.com   August 2014 - May 2015
DICK'S Sporting Goods  December 2013 - July 2014
hhgregg  October 2007 - November 2013
Leith Automotive Group  March 2007 - September 2007
Tweeter  October 2002 - March 2007
7-Eleven  August 1998 - September 2002
Top Gun Electronics   1992 - 1998

Skills
Merchandising, Highly Detailed, Performance Management, Training, Business Development, Business Planning, Profit Maximization, Business Decision Making, Recruiting, Store Management, Employee Training, Leadership, Sales Operations, Sales, Management, Profit, P&L, Loss Prevention, Hiring, Coaching, Big Box, Inventory Management, Customer Service, Sales Management, Visual Merchandising, Customer Satisfaction, Retail, Inventory Control, Team Building, Store Operations, Retail Sales, Time Management, Account Management, Marketing, Operations Management, Budgets, Driving Results, Customer Retention, Direct Sales, Marketing Strategy, Sales Process, Team Leadership, Negotiation, Microsoft Office

Education
Dutchess Community College   1986 — 1988

State University of New York at New Paltz
Communication, General

Experience
TigerDirect.com   May 2011 - Present
Retail Consulting Group   June 2009 - May 2011
Walmart Stores, Incorporated  November 2007 - June 2009
JC Penney  October 2004 - November 2007
JC Penney  October 2002 - October 2004
JC Penney  September 2000 - October 2002
One Price Clothing Stores, Incorporated   1998 - 2000
Cato Corporation  1996 - 1998
CR Anthony Company, Inc.   1995 - 1996
Navy Exchange Service Command (NEXCOM)   1993 - 1995

Skills
Forecasting, Strategy, Merchandising, Retail, Leadership, Strategic Planning, Management, Inventory Management, Inventory Control, Sales, Merchandise Planning, Analysis, Apparel, Profit, Project Planning, Supply Chain, Financial Analysis, E-commerce, Sourcing, Product Development, Cross-functional Team..., Project Management, Trend Analysis, JDA, Business Planning, SAP, Strategic Financial..., Business Process, Competitive Analysis, Financial Modeling, Consumer Products, Time Management, Financial Reporting, Consulting, Change Management, Financial Planning, Financial Control, Lean Six Sigma, Omni-Channel, B2B Marketing, Vendor Relationship..., Vendor Compliance, Merchandise Allocation, Collaborative Problem..., Merchandise Sourcing, SEO, P&L Management, Product Lifecycle..., Business Process..., Logistics

Education
Drury University   1983 — 1987
BS, Maj: Accounting Minor: Economics

Management and Strategy Institute
Certificate, Lean Six Sigma

Experience
Tata Consultancy Services  June 2015 - Present
Cognizant Technology Solutions  March 2011 - June 2015
CoreMatrix Systems  May 2010 - March 2011
TEKsystems  August 2009 - October 2010
EnablePath  October 2007 - February 2009
Lenovo  November 2005 - October 2007
SciQuest  June 2003 - November 2005
TigerDirect.com   January 1997 - April 2003
Alphatronix   1994 - 1996
CompuAdd Computer Corporation   1991 - 1994

Skills
Salesforce.com, Sales Management, Business Process, Cloud Computing, Business Analysis, Integration, Requirements Analysis, SaaS, Management Consulting, Process Improvement, Business Intelligence, Strategic Planning, Change Management, Analytics, SFDC, Salesforce.com..., Salesforce.com..., Project Management, Management

Education
East Carolina University   2002 — 2003
Bachelor of Science, Business Education in Information Technologies

Experience
TigerDirect.com   July 2007 - Present
Arclight Omnimedia   July 2003 - Present
Polo Ralph Lauren  August 2004 - October 2005
Hot Topic  March 2004 - August 2004
The Gap, Inc.   October 1999 - June 2003
Kmart Corporation  August 1996 - October 1999
East Liverpool Country Club   June 1994 - August 1996

Education
Colorado Technical University   2005 — 2006
MBA, Human Resources

West Virginia Wesleyan College   1991 — 1996
BA, History / Political Science

Oak Glen HS

Experience
Cradlepoint, Inc.   October 2014 - Present
TigerDirect.com   August 2013 - September 2014
CounterTrade Products, Inc.   August 2011 - August 2013
Ace Computers  February 2009 - July 2011
MicronPC/MPC   May 2002 - January 2009
MicronPC  November 2000 - May 2002
Micron Electronics  December 1999 - November 2000
SGL Technologies   November 1998 - December 1999
Computer Masters, Inc   February 1997 - November 1998
Computer Corner, Inc   January 1994 - January 1997

Skills
Solution Selling, Account Management, Sales Management, Salesforce.com, Direct Sales, B2B, Sales, Sales Process, Storage, Channel Partners, Team Building, Management, Marketing Strategy, Cloud Computing, Sales Presentations, Program Management, Professional Services, Strategic Partnerships, Business Strategy, Selling

Education
California State Polytechnic University-Pomona   1985 — 1987
Business Marketing

Experience
TigerDirect.com   January 2009 - Present
MPC Computers  February 2008 - December 2008
MPC Computers  March 2006 - February 2008
MicronPC  January 2003 - February 2006
Micron PC  June 1998 - January 2006

Skills
Strategy, Leadership, Management, Channel Partners, Business Development, Team Building, Channel Sales, Team Leadership, Computer Hardware

Education
Boise State University   1994 — 1998
Business Management

Experience
McDonald's Corporation  January 2013 - Present
Hallmark Services Corporation  September 2010 - November 2012
TigerDirect.com   March 2010 - September 2010
Perkins & Will  June 2008 - September 2009
Ulta  September 2006 - May 2008
Perkins & Will  May 2005 - September 2006
Independant Consultant  September 2003 - May 2005

Skills
Microsoft SQL Server, Databases, Crystal Reports, .NET, VBScript, XML, Visual Basic, ASP, HTML, VSS, MySQL, SQL, SDLC, T-SQL, Agile Methodologies, Business Intelligence, Database Design, ASP.NET, C#, SSIS, IIS, Visio, Performance Tuning, Access, SQL Tuning, SSRS, Software Development, ETL, MS Project, VB.NET

Education
DePaul University   2000 — 2003
B.S, Computer Science

Experience
Aramark Uniform Services  March 2014 - Present
TigerDirect.com   May 2013 - March 2014
Comcast  July 2011 - April 2013
Equity Residential  May 1999 - February 2010
Walt Disney World  January 1999 - August 1999

Skills
Sales, Customer Service, Microsoft Office, Social Media, Account Management, Social Networking, B2B, Marketing, Direct Sales, Salesforce.com, Cold Calling, Lead Generation, Social Media Marketing, Marketing Strategy, Customer Satisfaction

Education
College of DuPage   2000 — 2002
Associate of Arts (A.A.), Criminal Justice and Corrections

Wheaton Warrenville South High school   1994 — 1998

Experience
TigerDirect Inc.   October 2012 - Present
TigerDirect.com   January 2008 - October 2012
CVS Health  August 2002 - January 2008

Skills
Sales Management, Sales, Training, Solution Selling, Account Management, Sales Process, Cloud Computing, B2B, Direct Sales, Product Marketing, Enterprise Software, Product Management, Channel Partners, Customer Service, Business Development, Selling, Managed Services, Cold Calling, Networking, Virtualization, Security, Storage, Software Industry

Education
DeVry University   2009 — 2013
Bachelor of Science (B.S.), Computer and Information Systems Security/Information Assurance

Experience
T-Mobile  August 2009 - Present
TigerDirect.com   September 2007 - March 2009
OfficeMax  August 2005 - September 2007
Babies R Us  1998 - 2005
Osco Drug  November 1988 - March 1998

Skills
Loss Prevention, Merchandising, Team Building, Profit, Training, Human Resources, Inventory, Conflict Resolution, Integrity, Retail, Sales, Customer Service, Organization, Inventory Management, Visual Merchandising, Recruiting, Inventory Control, Income Statement, Customer Satisfaction, Sales Management, Store Management, Selling, Employee Training, Management, Leadership, Sales Operations, Time Management, Hiring, Customer Experience, Store Operations, B2B, E-commerce, P&L

Education
Columbia College Chicago   1994 — 1996
Bachelors Degree, Retail Management

Moraine Valley Community College   1991 — 1994
Transfer, General Studies

St. Laurence High School   1988 — 1991
Diploma, College Prep

Experience
The Pampered Chef  September 2013 - Present
TigerDirect.com   April 2013 - August 2013
Microsoft  August 2012 - February 2013
Best Buy Co., Inc   2010 - 2012
Columbia College Chicago  August 2009 - May 2010
Couch Athletics   May 2009 - May 2010
Delnor Community Hospital  October 2006 - January 2010
VGGEN.com   March 2007 - January 2009
GotFrag.com  November 2006 - February 2008

Skills
Video Games, Video Game Journalism, Sales, Technology, Computers, Microsoft Office, Intel, Photoshop, Social Media, Editorial, B2B, Customer Service, Social Networking

Education
Columbia College Chicago   2006 — 2010
Bachelor of Arts (B.A.), Journalism

Experience
VITAS Healthcare  April 2015 - Present
TigerDirect.com   May 2014 - April 2015
TigerDirect  2013 - 2015
TigerDirect.com   December 2013 - May 2014
Quantum Medical   December 2012 - August 2013
Miami Dade College  July 2012 - December 2012
Miami-Dade College  July 2012 - December 2012
Systeam USA   January 2011 - December 2012
SysTeamUSA   September 2010 - December 2012
Cox’s Bazaar Hospital for Women and Children   June 2003 - July 2006

Skills
Photoshop, Adobe Creative Suite, Illustrator, Dreamweaver, Graphic Design, CSS, CSS3, User Interface Design, HTML, HTML 5, Flash Animation, ActionScript, Web Development, phpMyAdmin, MySQL, InDesign, Adobe Acrobat, Microsoft Office, Painting, Oil Painting, 3D Studio Max, Maya, AutoCAD Architecture, Catia, 3D Architectural..., Logo Design, Web Design, Graphics, Layout, Brochures, Drawing, SketchUp, AutoCAD, Flash, Adobe Fireworks, Illustration, Windows, Magazines, XHTML, Photography, Rhino 3D, Editing, Digital Illustration, Sketching, CMS, Rhino, Visual Communication, 3D rendering, jQuery, Image Editing

Education
DeVry University   2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Multi Media, 4.0

Florida International University   2005 — 2009
Bechelors of art, Architecture

Miami Dade College   2000 — 2004
Associate of Arts (AA), Architecture, 3.4

Experience
CareerBuilder.com  June 2010 - Present
Mandell United Methodist Church   January 2008 - January 2012
Kaplan University  July 2008 - June 2009
TigerDirect.com   May 2007 - July 2008

Education
Keller Graduate School of Management of DeVry University   2009 — 2011
MBA, Finance

Columbia College Chicago   2001 — 2005
Bachelor of Science, Entrepreneurship / Business Management

Experience
TigerDirect.com   September 2013 - Present
Webenue LLC   July 2012 - August 2013
TV Travel, LLC   August 2006 - March 2012

Skills
Direct Marketing, Sales Presentations, Online Advertising, Sales, Media Buying, Contract Negotiation, Desktop Publishing, Community Outreach, Early Childhood..., Managing Agents, Interactive Marketing, PowerPoint, Executive..., Nat'l Assoc. of Female..., Medical Sales, Word Processing, Counselor Training, Artist Agent, New Business Development, Technology Needs...

Education
Arizona State University   1980 — 1981
Communications/Humanities

Mesa Community College   1980 — 1981
Public Relations; Music

Experience
A & S Insurance Services LLC   July 2015 - Present
TigerDirect.com   2009 - 2009
Circuit City  2006 - 2008

Education
Benedictine University   2010 — 2011
Master of Business Administration (M.B.A.), International Business

North Central College   2005 — 2009
Bachelor of Business Administration (BBA), Marketing

Experience
Lake Forest Graduate School of Management  July 2015 - Present
Lake Forest Graduate School of Management  September 2012 - July 2015
TigerDirect.com   August 2011 - August 2012
Whole Foods Market  January 2010 - January 2011
Allstate Motor Club  January 2008 - October 2008

Skills
Computer Hardware, Windows 7, A+ Certified, Laptops, Printers, Computer Repair, Servers, Active Directory, Network Administration, VMware, A+, Troubleshooting

Education
DeVry University   2010 — 2012
Bachelor of Science, Technical Management; Network and Communications Management

Harper College   2008 — 2010
Associates Degree, Arts

Experience
TigerDirect.com   August 2012 - Present
Self-employed  September 2008 - Present
Armondo Sounds   August 2008 - January 2009

Skills
Microsoft Office, Microsoft Word, Traktor, Samplitude

Education
College of Lake County   2001 — 2003
General Studies

Experience
Go Green Enterprises   January 2006 - November 2012
TubMonkey   June 2004 - December 2005
Search Results Gold   October 2002 - June 2005
HomeMovieDepot.com   2001 - 2001
TravelItaly.com   2001 - 2001
University of Missouri  2001 - 2001
Stephens College  2000 - 2000
TigerDirect.com   1999 - 1999
Roadway Package Services   1997 - 1997
Saint Joseph Christian School   1995 - 1995

Skills
iOS development, Android Development, Corona SDK, Node.js, API Development, Programming, Computer Science, Mobile Applications, Web Development, Web Services, Linux, Mac OS, Search, Machine Learning, Big Data, Objective-C, Python, PHP, MySQL, Apache, VMware, JavaScript, CSS, Cloud Computing, Electrical Engineering, Microcontrollers, FPGA, Internet, Mobile Internet, Wearable Computing, Assistive Technology, SEO, Java, Business Development, Internet Strategy, Internet Entrepreneur, Old School, Geek Culture, Open Source

Education
DeVry University-Missouri
Electrical and Electronics Engineering

Hillyard Technical Center
Electrical and Electronics Engineering

Missouri Western State University
Computer Science

Southern Utah University
Computer Science

Experience
TigerDirect.com   Sales ManagerCenturyLinkApril 2005 - June 2013
Qwest  2005 - 2011

Skills
Managed Services, Direct Sales, VoIP, Salesforce.com, Account Management, Sales Process, Sales Management, Sales, Telecommunications, Solution Selling, Sales Operations

Education
American InterContinental University   2010 — 2012
Bachelor of Business Administration (B.B.A.)

Experience
TigerDirect.com   May 2013 - Present

Skills
Computer Repair, Computer Hardware, Computer Maintenance

Education
Computer Systems Institute   2012 — 2013

Experience
TigerDirect.com   October 2010 - Present

Skills
Computer Hardware, Customer Satisfaction, Customer Service, Direct Sales, Microsoft Office, Microsoft Word, Management, PowerPoint, Sales, Sales Operations, Sales Process, Solution Selling, Cold Calling

Education
Delaware Technical and Community College-Stanton-Wilmington   2013 — 2015