American Airlines Federal Credit Union
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American Airlines Federal Credit Union Employees
American Airlines Federal Credit Union August 2013 - Present
American Airlines Federal Credit Union February 2012 - August 2013
American Airlines Federal Credit Union October 2006 - February 2012
American Airlines Federal Credit Union March 2001 - October 2006
Dance Sensations July 2000 - December 2004
American Airlines Federal Credit Union March 1998 - March 2001
Skills
Management, Fraud, Payments, Loans, Mortgage Lending, Banking, Process Improvement, Leadership, Risk Management
Education
The University of Dallas 1999 — 2001
Master of Business Administration (M.B.A.), Executive Management
Ashland University 1991 — 1993
Bachelor's Degree, Business Administration and Management, General
Mexpress Transportation October 2014 - Present
CIaMar Music LLC. December 1995 - June 2015
Humana December 2013 - April 2014
American Airlines Federal Credit Union June 2011 - February 2013
JPMorgan Chase July 2003 - January 2008
Skills
Master Pro-tools Editor..., •Fluent user of both..., •Typing Skills 87 WPM, •Proficient at using..., •Over 15 years of..., •Excellent time..., Music, Sound, Recording, Songwriting, Singing, Management, Pro Tools, Photography, Web Design, Band, Vocal, Corporate Events, Teaching, Photoshop, Music Production, Vocalist, Spreadsheets, Adobe Creative Suite, Microsoft Office, Social Media Marketing, Customer Service, Illustrator, Microsoft Excel, Microsoft Word, PowerPoint, InDesign, Dreamweaver, Digital Media, Accounting, Composition, Concerts, A&R, POP, Television, Record Labels, R, Social Networking, Reason, Jingles, Sound Editing, Musicians, Music Industry, Logic Pro, Mac
Education
Art Institute of Pittsburgh 2012 — 2014
Computer Applications
Brookhaven Community College 1999 — 2002
Associate's degree, Digital Imaging/Web Design/Photography
American Airlines Federal Credit Union May 2014 - Present
Four Seasons Heating, Air Conditioning and Plumbing November 2007 - November 2013
MarketSense (now MX group) 2005 - 2007
FBOP Corporation 2004 - 2005
Northern Illinois University 2003 - 2004
Knowledge Alliance 2002 - 2003
Meridian CUSD #223 1998 - 2002
Sundstrand Aerospace 1996 - 1998
Skills
Vendor Management, Project Management, Strategic Planning, Network Design, Database Design, Problem Solving, Contract Negotiation, Management, Change Management, Integration, Process Improvement, Software Documentation, Customer Service, Account Management, Program Management, CRM, Databases, IT Strategy, IT Management, Data Center, Cloud Computing, Disaster Recovery, System Administration, Enterprise Architecture, Business Intelligence, Team Leadership, IT Service Management, IT Operations, Business Analysis, SDLC, ITIL, Information Technology, Visio, Windows Server, Computer Hardware, PMP, Troubleshooting, Virtualization, Help Desk Support, Servers, VMware, Networking, Leadership, Microsoft SQL Server, Network Security, Enterprise Software, Telecommunications
Education
Lake Forest Graduate School of Management 2012 — 2016
MBA, Management Analytics, Change Management, Strategy and Execution
Elmhurst College 2000 — 2002
BS, Computer Science
Rock Valley College 1995 — 1998
AS, Computer Science
Stillman Valley
Members Choice Credit Union 2011 - Present
American Airlines Federal Credit Union 2002 - 2011
Skills
Financial Analysis, Banking, Accounting, Finance, Financial Reporting, General Ledger, Budgets, Risk Management, Accounts Receivable, Accounts Payable, Financial Services, Auditing, Process Improvement, Credit Unions, Leadership, Consumer Lending, Team Building
Education
Iowa State University - College of Business 1996 — 2000
Bachelor's degree, Accounting
Yardi September 2014 - Present
American Airlines Federal Credit Union February 2013 - September 2014
MoneyGram International February 2012 - December 2012
Sabre Holdings September 2010 - February 2012
Massage Envy August 2010 - September 2010
DENTON COUNTY SHERIFF'S OFFICE May 2010 - August 2010
BARNEYS NEW YORKDallas September 2009 - May 2010
Bank of America September 2007 - September 2009
Skills
Human Resources, Organizational..., Equality & Diversity, Conflict Resolution, Project Management, Conflict Management, Business Administration, Project Planning, Training, Risk Assessment, Data Analysis, Spreadsheets, PowerPoint, Labor Relations, Technical Writing, Fraud, Analysis, Risk Management, Investigation, Customer Service, Credit Cards, Internal Communications, Private Investigations, Fraud Detection, Team Leadership, Bank Secrecy Act, Team Building, Software Documentation, Financial Risk, Microsoft Word, OFAC, Microsoft Office, Payments, Process Improvement, E-payments, Excel, Word, Sabre, Analytics, Outlook, Access, Auditing, Payment Systems, AML, Loss Prevention, Data Entry, USA PATRIOT Act
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master's Degree, Human Resources
University of North Texas 2008 — 2010
Bachelor of Science, Criminal Justice
Kut & Beauty October 2010 - December 2011
American Airlines Federal Credit Union September 2007 - February 2008
Pacific Coast Credit Union August 2005 - August 2007
Banco Popular February 2005 - July 2005
Costa Mesa Federal Credit Union March 2004 - January 2005
Fairview Developmental Hospital March 2003 - September 2003
Pure Beauty April 2001 - February 2003
Skills
Credit, Credit Unions, Banking, Credit Risk, Risk Management, Sales, Customer Service
Education
Orange Coast College
Public Speaking
Gulf South Energy October 2014 - Present
American Airlines Federal Credit Union February 2011 - September 2014
American Airlines Federal Credit Union December 2009 - February 2011
Skills
Credit, Loans, Consumer Lending, Banking, Retail Banking, Credit Risk, Credit Analysis, Portfolio Management, Financial Analysis, Investments, Loan Origination, Finance, Risk Management, Underwriting, Credit Cards, Deposits, Branch Banking, Mortgage Lending, Asset Management, Series 7, Series 63
Education
Hawaii Pacific University
Bachelor of Arts (B.A.), Economics
Farmers Insurance February 2015 - Present
Farmers Insurance District 90 August 2014 - January 2015
Farmers Insurance Group Federal Credit Union July 2012 - August 2014
American Airlines Federal Credit Union September 2009 - September 2010
Skills
Customer Service, Marketing, Financial Services, Entrepreneurship, Credit, Nonprofits, Banking, Financial Analysis, Outlook, Microsoft Word, Social Media, Microsoft Office, Event Planning, Non-profits, Strategic Planning, PowerPoint, Microsoft Excel, Loans, Field Marketing, Presentations, Sales Presentations, Public Speaking, Marketing Communications, Social Media Marketing, Sales, Time Management, Credit Unions, Data Analysis, Photoshop, Training, Finance, Management, Consumer Lending, Program Management, Facebook, Advertising, Leadership, Access, Analysis, Social Networking, Event Management
Education
Southern Methodist University 2010 — 2011
Mathematics, Management Science focus
Pepperdine University 2006 — 2007
Ventura College 2002 — 2006
Associate's, Natural Sciences & Mathematics, 2006
American Airlines Federal Credit Union August 2013 - Present
American Airlines Federal Credit Union July 2009 - July 2013
Xerox Corporation March 2006 - December 2008
Xerox March 2002 - February 2006
Xerox March 2000 - February 2002
Xerox August 1998 - February 2000
Xerox October 1995 - July 1998
Deluxe Corporation June 1990 - June 1994
Deluxe Corporation June 1988 - May 1990
Skills
Training, Employee Training, Performance Management, Employee Relations, Leadership, Recruiting, Employee Engagement, Onboarding, Payroll, HRIS, Human Resources, HR Policies, Talent Management, Personnel Management, Employee Benefits
Education
Dallas Baptist University 2007 — 2010
M.A., Human Resources, Management
The University of Texas at Arlington
B.B.A., Marketing, Management
Scentsy - Independent Consultant February 2011 - Present
UPS November 2014 - Present
Stein Mart April 2013 - Present
Texas Tech University August 2003 - August 2006
American Airlines Federal Credit Union September 1995 - December 2001
Skills
Customer Service, Team Building, Event Planning, Sales, Microsoft Office, Outlook, Teamwork, Public Speaking, Leadership, PowerPoint, Social Media, Retail, Microsoft Excel, Accounts Receivable, Inventory Management, Payroll, Data Entry, Training, Fundraising, Higher Education, Merchandising
Education
Tarrant County College 2010 — 2012
Nursing
University of North Texas 2007 — 2009
Texas Tech University Health Sciences Center 2006 — 2007
Tarrant County Junior College 1994 — 1996
American Airlines Federal Credit Union August 2014 - Present
Corelogic October 2013 - April 2014
bank of america October 2010 - April 2013
Bank of America July 2009 - October 2010
Bank of America May 2008 - July 2009
Chase May 2007 - May 2008
Skills
Microsoft Excel, Microsoft Word, AS400 system, Loan Servicing, Mortgage Servicing, Payments, Employee Training, Job Coaching, Lotus Notes, Outlook, PowerPoint, LAMP, LPS, Intranet Portals, SharePoint, Team Leadership, Aspect, Merlin, NICE, Self-starter, Adaptability, Electronic Payment..., MRC, Credit, Default, Call Centers, Customer Service, Finance, Mortgage Lending, Credit Analysis, Portfolio Management, Retail Banking, Credit Risk, Financial Analysis, Banking, Escrow, Loans, Microsoft Office, Leadership, Mortgage Banking
Education
LeTourneau University
Business Administration and Management, General
American Airlines Federal Credit Union July 2013 - Present
American Airlines Federal Credit Union July 2012 - July 2013
American Airlines Federal Credit Union January 2008 - July 2012
Skills
Loans, Banking, Consumer Lending, Mortgage Lending, Credit, Loan Origination, Retail Banking, Leadership, Team Building, Customer Service, Financial Analysis, Credit Cards, Process Improvement, Strategic Planning, Microsoft Word, Branch Banking, Microsoft Office, PowerPoint
Education
Tarrant County College 2003 — 2008
Associates
New Way Day Services January 2013 - Present
American Airlines Federal Credit Union April 2009 - Present
Bank of America 2007 - March 2009
Skills
Customer Service, Customer Satisfaction, Sales, Microsoft Office, Microsoft Word, PowerPoint, Customer Experience, Team Building, Event Planning, Telephone Skills, Leadership, Strategic Planning
Education
Florida International University 2009 — 2013
BA, Psychology
Miami Dade College 2006 — 2009
AA, Pre-Pharmacy
YouTube March 2012 - Present
Cenpatico April 2013 - Present
AIB, Inc. August 2012 - November 2012
American Airlines Federal Credit Union December 2011 - June 2012
Fort Worth City Credit Union December 2010 - December 2011
GameStop August 2009 - January 2010
Dixon Hughes PLLC May 2008 - August 2008
Skills
CompTIA A+ Certification, Customer Service, PowerPoint, Sales, Microsoft Excel, Social Media, Microsoft Word, Account Management, Social Media Marketing, Facebook, Social Networking, Technical Support
Education
Texas Tech University - Rawls College of Business 2005 — 2009
B.B.A., Management, 3.228
Six Digit Photography July 2010 - Present
PSD Tech - Bell Helicopter November 2011 - May 2012
American Airlines Federal Credit Union April 2011 - October 2011
Grand Prairie ISD October 2010 - May 2011
Citigroup November 2007 - August 2008
IBM 2006 - 2007
IBM 2005 - 2006
IBM 2002 - 2005
IBM 2000 - 2005
IBM 1999 - 2000
Skills
Contract Management, Program Management, Organization Skills, Customer Satisfaction, Training, Process Improvement, Software Documentation, Microsoft Office, Change Management, Time Management, Digital Photography, Event Photography, Portrait Photography, Photoshop, WordPress, Lightroom, Studio Photography, Fine Art Photography, Nature Photography, Wedding Photography, Commercial Product..., Studio Lighting, Nikon, Location Scouting, Natural Lighting, Exhibit Preparation
Education
The University of Texas at Arlington 2011 — 2014
Certification, Digital Photography
Stephen F. Austin State University 1996 — 1998
Bachelors of Science, Psychology and Criminal Justice
Jacksonville High School 1990 — 1994
American Airlines Federal Credit Union October 2014 - Present
American Airlines Federal Credit Union January 2012 - October 2014
American Airlines Federal Credit Union August 2010 - January 2012
American Airlines Federal Credit Union August 2005 - August 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Training
Education
Ashford University 2014 — 2016
Bachelor's Degree, PR and Marketing, Senior
Texas Wesleyan University 2012 — 2014
Studied two semesters for Finance Degree, Finance, Junior
Hilton Worldwide June 2015 - Present
Marriott International October 2014 - July 2015
FLS International October 2013 - May 2014
Choice Hotels International June 2007 - October 2013
American Airlines Federal Credit Union 2013 - 2013
Transport for London June 2005 - March 2007
Channel 4 2005 - 2006
Go! Calendars, Games & Toys November 2003 - February 2005
Skills
Customer Service, Management, Translation, Interpreting, Marketing, Communication, Coordination, Strategic Planning, Supervising, Organization, Tourism, Travel, Training, Research, Microsoft Office, Event Management, Leadership
Education
Everett High School 2000 — 2004
Graduate
Massachusetts Institute of Technology
Psychology
American Airlines Federal Credit Union September 2014 - Present
Total Bank February 2014 - Present
TD October 2011 - Present
FIU 2007 - 2009
Skills
Research, Microsoft Office, Spanish, Higher Education, Public Speaking, Fundraising, Social Networking, Sales, Customer Service, Event Planning, Teamwork, Leadership, Microsoft Excel
Education
Florida International University 2007 — 2011
Bachelor's Degree in Sociology and Women's Studies
Florida International University 2007 — 2011
Coral Gables Senior High
American Airlines Federal Credit Union June 2014 - Present
American Airlines August 2012 - June 2014
American Airlines December 2008 - August 2012
American Airlines June 2000 - December 2008
American Airlines December 2000 - June 2001
American Airlines May 1986 - December 2000
Skills
Poetry, Copywriting, Editing, Creative writing skills, Blogging, Public Speaking, Publishing, Newsletters, Marketing Communications, Published Author, Proofreading, Journalism, Creative Writing, Nonprofits, Web Content, Press Releases, Facebook, Speech Writing, Leadership, Time Management, Storytelling, Sales, Marketing, Customer Service, Interviews, Management, Video, Online Marketing, Internal Communications
Education
Medaille College 1980 — 1984
B.S., Media Communications
ID Life April 2015 - Present
American Airlines October 2011 - Present
ID LIFE-IDhealthyme April 2014 - March 2015
American Airlines Federal Credit Union June 2004 - October 2011
Skills
Credit Unions, Consumer Lending, Credit, Loans, Banking, Credit Risk, Deposits, Finance, Cash Management, Credit Analysis, Retail Banking, Branch Banking, Commercial Banking, Sabre, Account Management, Budgets, Credit Cards, Customer Satisfaction, Customer Service, Call Centers, Coaching, Commercial Aviation, Financial Analysis, Airlines, Aviation, Flights, Airports, Insurance, Leadership, Management, Microsoft Excel, Mortgage Lending, Process Improvement, Risk Management, Sales, Team Building, Team Leadership
Education
Madison Area Technical College 1991 — 1992
Associate's degree, Accounting and Finance
Waupun High School 1982 — 1986
Diploma, General Studies
American Airlines Cargo October 2014 - Present
American Airlines Cargo April 2013 - October 2014
American Airlines Federal Credit Union March 2008 - April 2013
Vertis Communications September 2007 - January 2008
ADBEAT August 2004 - July 2007
David Shaw Nicholls Rugs and Textiles March 2002 - October 2002
Lancome February 1996 - October 2002
Skills
Marketing Communications, Direct Marketing, Graphic Design, Email Marketing, Advertising, Marketing Strategy, Troubleshooting, Databases, Data Analysis, Marketing, Team Leadership, Customer Service, Strategic Planning, Leadership, Project Management, Product Marketing, Budgets
Education
Nova Southeastern University 2011 — 2014
Master of Business Administration (MBA), Management
Clark University 1990 — 1994
Bachelor of Arts, Mathematics / Liberal Arts
Kingston High School 1987 — 1990
Regents Diploma, Mathematics and Computer Science
The Quest Group March 2015 - Present
Baylor Health Care System June 2013 - Present
Angels of Care Pediatric Home Health November 2012 - May 2013
American Airlines March 2007 - August 2010
American Airlines Federal Credit Union February 2006 - May 2007
American Airlines November 2004 - February 2006
American Airlines March 2004 - November 2004
Skills
Emergency Nursing, Nursing, Critical Thinking, Communication, Interpersonal Skill, Collaboration, Close Attention to..., MedHost, Leadership, Epic Systems, Journal Entries, SAP, Account Reconciliation, Microsoft Excel
Education
The University of Texas at Arlington 2012 — 2013
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Collin County Community College 2010 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Tarrant County College 2000 — 2003
Associate of Arts (AA), General Studies
American Airlines Federal Credit Union November 1997 - Present
Dallas Market Center September 1995 - November 1997
Skills
Management, Credit, Loans, Accounting, Risk Management, Consumer Lending, Customer Service, Vendor Management, Leadership, Finance
Education
Tarrant County College 1986 — 1992
Atlanta Gastroenterology Associates October 2013 - Present
Bookit.com April 2010 - June 2011
Navy Federal Credit Union February 2008 - April 2010
Clean Dream Cleaning Service May 2006 - September 2008
Tropical Financial Credit Union March 2005 - June 2006
Tyndall Federal Credit Union January 2004 - May 2005
Cornerstone Community Federal Credit Union February 2000 - November 2004
American Airlines Federal Credit Union June 1996 - November 2000
Skills
Medical Coding, Accounts Payable, Budgets, Account Management, Team Building, Leadership, Event Planning, Microsoft Office, Strategic Planning, Telephone Skills, Training, Data Analysis, Office Management, Employee Relations, Management, Accounting
Education
Allied Medical School 2011 — 2013
CPC-A, Medical Insurance Coding Specialist/Coder
Tarrant County College 1996 — 1998
Associate of Arts and Sciences (AAS), Business Administration and Management, General, 3.5
A Dreamer's Travel & Cruises January 2014 - Present
Nexion LLC June 2011 - November 2013
TenTilTwo October 2010 - June 2011
Miller Brewing Company 2007 - 2009
American Airlines Federal Credit Union 2005 - 2007
American Airlines June 2003 - June 2005
American Airlines 1993 - 2003
American Airlines 1989 - 1993
Eastern Airlines, Inc. 1980 - 1989
Skills
Training, Organizational..., Leadership Development, Training Delivery, Employee Relations, Workshop Facilitation, Customer Service, Leadership, Sales, Public Speaking, Management, Program Management, Event Planning, Business Strategy, Employee Training, Human Resources, Social Networking, Change Management, Staff Development, Operations Management, Career Development, Account Management, Coaching, Management Consulting, Employee Engagement, Project Management, Analysis, Performance Management, Negotiation, Succession Planning, Onboarding, Cross-functional Team..., Team Leadership, Talent Management, Time Management, Event Management, PowerPoint, Process Improvement, Marketing, Sales Operations, Instructional Design, Strategy, Conflict Resolution, Call Centers, Organizational...
Education
DePaul University
BA, Sociology
Niles College
Theology, Philosophy
Quigley Preparatory Seminary
EVRAZ North America August 2013 - Present
American Airlines Federal Credit Union January 2013 - September 2013
Healthways September 2012 - January 2013
HP Enterprise Services September 2012 - January 2013
Assured Guaranty June 2012 - September 2012
SpringCM May 2012 - July 2012
USXpress September 2011 - June 2012
BrightStar Care June 2011 - March 2012
Geneca 2011 - 2012
Uline February 2011 - May 2011
Skills
Data Warehousing, SSRS, SSIS, ETL, Analysis Services, T-SQL, Microsoft SQL Server, Business Intelligence, SharePoint, SQL, .NET, Databases, Database Design, C#, SDLC, Business Analysis, DB2, Oracle, Data Migration, Visio, Systems Analysis, Requirements Analysis, ASP.NET, VB.NET, XML, Visual Basic, Crystal Reports, Agile Methodologies, Access, Web Services, Business Intelligence..., Stored Procedures, MDX, TFS, OLAP, Web Applications, Business Process, Dashboard, WCF, VBScript, Cubes, Performance Tuning, SQL Tuning, Testing, JavaScript, Architectures, Business Objects
Education
University of Houston 1971 — 1975
M.S., Accountancy
The University of Texas at Austin 1963 — 1965
B.A., Mathematics
Texas State University 1961 — 1963
Mathematics
Martin High School 1958 — 1961
H.S. Diploma, Academic
BOSC December 2008 - Present
MidFirst Bank May 2008 - December 2008
American Airlines Federal Credit Union December 2005 - May 2008
RCB Bank April 2001 - December 2005
Skills
Banking, Retirement Planning, Investments, Portfolio Management, Risk Management, Insurance, Strategic Financial..., Investment Strategies, Multi-generational...
Education
Northeastern State University 1991 — 1993
Bachelor of Science, Finance
Jenks High School 1981 — 1983
Events for Young Professionals December 2014 - Present
YoPro Global January 2012 - Present
Passion & Purpose March 2014 - September 2014
EscapeArtist International December 2013 - July 2014
Forward Accelerator January 2013 - October 2013
American Airlines April 2008 - December 2011
European Young Professionals- Dublin January 2009 - September 2011
American Airlines Federal Credit Union July 2005 - March 2008
American Airlines Federal Credit Union March 2004 - July 2005
American Airlines January 2003 - March 2004
Skills
International Project..., Web Project Management, Business Planning, Budgeting, Change Management, Contract Negotiation, Organizational..., Event Management, Leadership Development, New Business Development, Social Networking, Operations Management, Outsourcing, Strategic Planning, Public Speaking, Vendor Management, Telecommunications, Team Leadership, Customer Service &..., Budgets, Start-up Leadership, Mentoring, Start-ups, Management, CRM, Cross-functional Team..., Training, Team Management, Analysis, Marketing, Customer Satisfaction, Negotiation, Social Media, Coaching, Account Management, Strategy, Customer Service, Management Consulting, Employee Engagement, Public Relations, Program Management, Project Planning, Business Development, Business Analysis, Business Strategy, Process Improvement, Leadership, Non-profits, Team Building, Marketing Strategy
Education
Capella University 2006 — 2012
PhD in Business & Technology, Organization & Management
George Mason University 2003 — 2005
MA, International Commerce and Public Policy
George Mason University 1999 — 2003
BA, Integrated Studies- Advertising
Queen's Royal College 1991 — 1996
CXC O'Levels, Diverse
LGE Community Credit Union - An AJC Top 100 Workplace August 2015 - Present
American Airlines Federal Credit Union August 2013 - August 2015
American Airlines Federal Credit Union July 2011 - August 2013
Terremark February 2009 - July 2011
EXPRESS May 2005 - October 2008
Skills
Vendor Management, Project Management, Cloud Computing, Service Delivery, Business Analysis, Team Leadership, Change Management, MS Project, Active Directory, Program Management, CRM, Management, Data Center, Requirements Analysis, Leadership, Project Planning
Education
The University of Texas at Arlington 2012 — 2014
Master of Science (M.S.), Information Systems
The University of Texas at Arlington 2006 — 2011
Bachelor of Science (B.S.), Business & Humanities
MPS Credit Union February 2011 - Present
Dade County Federal Credit Union January 2010 - February 2011
Dade County Federal Credit Union November 2008 - January 2010
Florida Career College June 2008 - November 2008
Florida College January 2003 - September 2008
American Airlines Federal Credit Union November 1991 - May 2008
Southeast Bank NA February 1988 - September 1991
Southeast Bank NA June 1981 - September 1991
Southeast Bank NA September 1980 - February 1988
Skills
Portfolio Management, Marketing, Credit, Microsoft Excel, Microsoft Word, Financial Analysis, Outlook, Strategic Planning, Risk Management, PowerPoint, Change Management, Finance, Analysis, Auditing, Consumer Lending, Mortgage Lending, Team Building, Banking, Budgets, Business Analysis, Business Planning, Business Strategy, Coaching, Commercial Banking, Credit Analysis, Credit Risk, Credit Unions, Customer Service, Customer Satisfaction, Human Resources, Leadership, Leadership Development, Loan Origination, Loans, Management, New Business Development, Operations Management
Education
University of Miami 1996 — 1996
University of Florida 1977 — 1978
Hialeah High School 1975 — 1977
Diploma
Educating Hands
Florida College of Natural Health
Licensed Massage Therapy
Miami Dade College
American Airlines Federal Credit Union March 2007 - Present
Skills
Loans, Credit, Underwriting, Banking, Consumer Lending, Loan Origination, Credit Analysis
Education
Florida International University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Karim Ali CPA, PC January 2011 - Present
American Airlines Federal Credit Union November 2013 - December 2014
American Airlines Federal Credit Union January 2012 - November 2013
Perfect Tax January 2009 - December 2011
NB Wholesale Inc August 2005 - January 2009
Lalani Immigration Services January 1999 - January 2001
Skills
Accounting, Tax, Financial Analysis, Auditing, Budgets, Financial Reporting, US GAAP, IRS, Internal Controls, CPA, Account Reconciliation, Finance, Financial Forecasting, Tax Research
Education
Texas A&M University-Commerce 2005 — 2007
Masters, Business Administration
Texas A&M University-Commerce 2005 — 2006
Bachelor, Professional Accountancy
University of Karachi 1997 — 1999
Bachelor of Commerce, Business Administration
DSS Research October 2012 - Present
American Airlines Federal Credit Union June 2010 - October 2012
Fort Worth Convention & Visitors Bureau December 2007 - February 2010
Arlington Convention & Visitors Bureau October 2006 - December 2007
UT Arlington March 2003 - October 2006
Arlington Chamber of Commerce September 2001 - October 2002
Redwood Consulting @ General Motors Headquarters October 1998 - September 1999
Skills
Email Marketing, CRM, Management
Education
The University of Texas at Arlington 2003 — 2006
BA, Communication Technology; Minor in Business Management
Tarrant County College 2002 — 2004
AA, General Studies
Tarrant County College 2002 — 2004
AAS, Web Development
American Airlines Federal Credit Union June 2010 - Present
Skills
General Ledger, Financial Analysis, Accounting, Financial Reporting, Account Reconciliation, Accounts Receivable, Internal Controls, Accounts Payable
Education
The University of Texas at Arlington 2004 — 2007
Bachelor of Business Administration (BBA), Accounting, 3.0
Flight School Arlington Municipal Airport (GKY) 2000 — 2001
Private Pilot
Chaminade University of Honolulu 1996 — 1998
Associate of Arts and Sciences (AAS), Medical laboratory tech, 3.5 on a 0-4 scale
BBVA Compass March 2015 - Present
American Airlines Federal Credit Union November 2012 - Present
Various 1999 - November 2012
Experienced Manufacturing Manager January 1988 - December 1998
Skills
Retirement, Investments, Healthcare Funding in..., Planning for Long Term..., Wealth Management, Mortgage Lending, Loans, Retirement Planning, Credit, Series 7, Portfolio Management, Customer Service, Loan Origination, Finance
Education
Louisiana State University
BS
Pima Federal Credit Union March 2013 - Present
American Airlines Federal Credit Union June 2011 - August 2012
American Airlines Federal Credit Union August 2007 - June 2011
3rd Street Lofts, LLC & Rob Paulus Architect, Ltd June 2006 - August 2007
Northern Arizona University August 2005 - May 2006
Sodexo Corporate Services August 2005 - May 2006
Skills
Customer Service, Consumer Lending, Credit Education, Credit, Loans, Summit, Check 21, Application Extender, Refinance, Risk Management, Compliance, Customer Relations, Excel, Outlook, Word, PowerPoint, Finance, Credit Cards, Banking, Microsoft Excel
Education
Northern Arizona University 2002 — 2006
Bachelor of Science, Advertising, with a minor in Graphic Design
American Airlines Federal Credit Union November 2009 - Present
American Airlines April 2008 - November 2010
American Airlines April 2006 - April 2007
Jesuit Volunteer Corps South August 2003 - August 2005
Skills
Marketing Strategy, Online Marketing, Marketing Communications, Email Marketing, Event Planning, Direct Marketing, Product Marketing, Brand Management, Team Building, Digital Marketing, Integrated Marketing
Education
Texas A&M University 1998 — 2002
BBA, Marketing
American Airlines Federal Credit Union August 2014 - Present
American Airlines Federal Credit Union October 2008 - August 2014
American Airlines Federal Credit Union September 2004 - October 2008
American Airlines Federal Credit Union August 2003 - September 2004
American Airlines February 2003 - August 2003
American Airlines August 2000 - February 2003
American Airlines February 1997 - August 2000
Skills
Credit Unions, Administration, Bank Secrecy Act, Currency Transaction..., Suspicious Activity..., Anti Money Laundering, Due Diligence, Streamlining Work..., Process Improvement, Powers of Attorney, Guardianship, Levies, Liens, Garnishments, Subpoenas, Customer Service, Customer Satisfaction, Project Management, Risk Management, People Skills, Time Management, Team Building, Team Leadership, Microsoft Office, Strategic Planning, Training, Coaching, Outlook, Finance, Financial Analysis, PowerPoint, Public Speaking, Legal Research, Criminal Justice, Research, Event Planning, 10 Key Touch, Typing, Banking, Back Office Processing, Analysis, Sales, Marketing, Cross-functional Team..., Preparation of Wills
Education
Texas Wesleyan University
Legal Studies, Legal Studies, General
Tarrant County College
Associate of Science (A.S.), Legal Assistant/Paralegal
Tarrant County College 2001 — 2007
Associate of Science (A.S.), Accounting and Related Services
American Airlines November 2014 - Present
American Airlines July 2012 - November 2014
American Airlines February 2012 - July 2012
American Airlines May 2011 - February 2012
American Airlines February 2009 - May 2011
American Airlines February 2007 - February 2009
American Airlines Federal Credit Union October 2005 - February 2007
American Eagle Airlines June 2001 - October 2005
American Eagle Airlines March 2000 - June 2001
Business Express Airlines March 1999 - March 2000
Skills
Negotiation, Customer Relations, Promotions, Event Planning, Public Speaking, Budgeting, Social Media, Media Relations, Strategic Planning, Account Management, Marketing Communications, Market Planning, Budgets, Change Management, Marketing Strategy, Leadership, Management, Customer Service, Competitive Analysis, Internal Communications, Human Resources, Training, Strategy, Advertising, Cross-functional Team..., Program Management, Team Leadership, Corporate Communications, Leadership Development, Project Management, Marketing, Strategic Communications, Project Planning, Employee Training, Team Management, Contract Negotiation, Employee Engagement, Sales, Customer Satisfaction, Team Building, Time Management
Education
The University of Texas at Arlington 2010 — 2011
MBA
Northwood University 2005 — 2007
BBS
University of Ottawa 1996 — 2000
Advancial Federal Credit Union June 2014 - Present
YoPro Global May 2013 - Present
Dallas HR January 2010 - January 2015
Advancial Federal Credit Union January 2008 - May 2014
Women's Energy Network November 2010 - December 2012
DFW CU Business Development Roundtable January 2007 - December 2012
American Airlines Federal Credit Union March 2003 - January 2008
American Airlines Federal Credit Union March 2001 - March 2003
Skills
Account Management, Business Relationship..., Community Outreach, Leadership Development, Sales Management, B2B services, Volunteer Development, Volunteer Engagement, Managing Volunteers, New Business Development, Sales Operations, Marketing Strategy, Program Management, Event Management, Supervisory Skills, Employee Development, Credit Unions, Cooperatives, SEG Manager, Sales Excellence, Microsoft Office, Referrals, Business Development, Sales, Process Improvement, Team Leadership, Training, Leadership, Strategy, Networking, Human Resources, Organizational..., Employee Benefits, Coaching, Management, Team Building, Employee Relations, Strategic Planning, Banking, B2B
Education
CUDE 2006 — 2006
Texas Woman's University 2002 — 2003
MBA
Texas Wesleyan University 1998 — 2000
Bachelor's, Mass Communications, Advertising/PR
American Airlines Federal Credit Union July 2002 - Present
State National Companies March 2000 - July 2002
First Federal Savings Bank May 1996 - March 2000
Skills
Credit, Banking, Credit Cards, Loans, Compliance, Credit Risk, Vendor Management, Risk Management
Education
Texas Woman's University 2008 — 2010
MBA, Business Administration
Texas A&M University 1990 — 1996
English, Technical Writing, Communication and Literature
American Airlines Federal Credit Union May 2013 - Present
American Airlines Federal Credit Union May 2012 - May 2013
American Airlines Federal Credit Union September 2005 - May 2012
Sabre Corporation March 1997 - June 2003
American Airlines March 1994 - March 1997
American Airlines February 1990 - March 1994
Skills
Credit, Loans, Banking, Consumer Lending, Customer Service, Strategic Planning, Team Building, Leadership, Management, Credit Analysis, Operations Management, Sales Management, Team Leadership, Budgets, Airlines, Credit Cards, Retail Banking, Microsoft Word, Microsoft Office, Loan Origination, Mortgage Banking, Process Improvement, Sales, Training
Education
University of Oklahoma 1984 — 1987
Marketing/Marketing Management, General
Stephens College 1982 — 1984
American Airlines May 2015 - Present
American Airlines Federal Credit Union April 2014 - May 2015
American Eagle Airlines November 2013 - April 2014
American Eagle Airlines April 2013 - November 2013
American Eagle Airlines November 2007 - April 2013
Bank of America February 1992 - October 2007
Continental Airlines August 1987 - October 1992
Skills
Airlines, Aviation, Customer Service, Customer Satisfaction, Revenue Analysis, Pricing, Leadership, Sales, Team Building, Budgets, Negotiation, Strategic Planning, Operations Management, Management, Training, Hospitality, Sabre, Team Leadership
Education
International Air Academy
Travel and Tourism
Pasadena City College
BART January 2015 - Present
British Consulate-General Los Angeles July 2013 - December 2014
American Airlines Federal Credit Union December 2012 - July 2013
Bobby Jindal Campaign Committee July 2010 - March 2012
Republican Party of Louisiana May 2008 - July 2010
Skills
Creative Writing, New Media, Speech Writing, Political Consulting, Newsletters, Copy Editing, Brand Development, Brand Management, Project Planning, Public Relations, Marketing Strategy, Political Communication, Digital Copywriting, Music Production, Technical Writing, Social Media Marketing, Microsoft Office, HTML, Photoshop, Digital Photography, Video Production, Video Editing, Email Marketing, Marketing Research, MailChimp, InDesign, Program Coordination, Print Ads, Political Advertising, Political Management, Website Development, Direct Mail Campaigns, Crisis Management, Crisis Communications, VIP Services, Social Media, Press Releases, Blogging, Event Planning, Politics, Media Relations, Public Speaking, Internal Communications, Writing, Public Affairs, Leadership, Editing, Strategic Communications, Advertising, Social Networking
Education
San Jose State University 2015 — 2018
Master of Science (MS), Transportation Management
Louisiana State University 2007 — 2012
Bachelor of Arts (B.A.), Political Communication
Grace Prep Academy
United Airlines October 2015 - Present
American Airlines Federal Credit Union December 2013 - Present
American Airlines Federal Credit Union September 2013 - December 2014
Texas Tech Athletic Department February 2011 - May 2013
Education
Texas Tech University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Marketing/Management
The ExecuSearch Group March 2015 - Present
American Airlines Federal Credit Union May 2014 - February 2015
Alex Nizolek Videography May 2010 - November 2013
State Farm Insurance March 2011 - September 2013
Quality Marketing Services February 2011 - May 2011
Peabody Essex Museum September 2009 - May 2010
Ferrini Productions January 2009 - February 2009
SI Group January 2007 - February 2007
Skills
Phone Screening, Recruiting, Temporary Placement, Healthcare, Locum Tenens, Consistency, Organizational..., Customer Service, Task-oriented, Highly detail oriented, Building Relationships, Team-orientated, Underwriting, Loan Servicing, Problem Solving, Credit Analysis, Banking, Credit Management, Enthusiastic..., Time Management, Press Releases, Video Editing, Final Cut Pro, Social Media Marketing, Microsoft Office, Facebook, Social Networking, Videography, Adobe Creative Suite, Documentaries, Promo Videos
Education
Endicott College 2006 — 2010
Bachelor of Applied Science (B.A.Sc.), Communication and Media Studies, 3.5 GPA
Saratoga Springs High School 2002 — 2006
Advanced Regents Diploma
American Airlines Federal Credit Union
Skills
Public Speaking, Public Relations, Nonprofits, Strategic Planning, Customer Service, Event Planning, Fundraising, Community Outreach, Team Building, Research, Community Development, Policy, Leadership, Training, Budgets, Organizational..., Microsoft Office, Social Media, Government, Leadership Development, Event Management, Social Networking, Coaching, Program Management, New Business Development, Team Leadership, Teaching, Management, Microsoft Word, Marketing Communications, Business Development, Project Planning, Social Media Marketing, Analysis, Sales, Advertising, Risk Management, Media Relations, Business Planning, Financial Analysis, PowerPoint, Process Improvement, Marketing Strategy, Credit, Loans, Banking, Small Business, Contract Negotiation, Workshop Facilitation, Proposal Writing
Education
Bacone College
Bachelor's degree, Business Administration and Management, General
University of Oklahoma
Master's degree, Human Development, Family Studies, and Related Services
American Airlines Federal Credit Union January 2014 - Present
American Airlines Federal Credit Union September 2007 - January 2014
American Airlines Federal Credit Union November 1996 - October 2007
Skills
Credit Unions, Business Analysis, Project Management, Business Process..., Loan Origination, Consumer Lending, Loan Servicing, Mortgage Lending, Mortgage Servicing, New Account Opening, Symitar, MeridianLink, System Administration, Credit, Microsoft Office, Retail Banking, Access, Team Building, Strategic Planning, Customer Service, Microsoft Excel, Process Improvement, Customer Liason, IT Solutions, Systems Analysis, System Design, Quality Assurance, Organization &..., SQL, PowerOn, Document Management, Documentation, Banking, Underwriting
Education
Tarrant County College
Amherst H. Wilder Foundation December 2014 - April 2015
GiveMN August 2013 - May 2014
Hmong Women Leadership Institute 2014 - 2014
American Airlines Federal Credit Union December 2012 - July 2013
AmeriCorps Project Transformation May 2012 - July 2012
OCA, Placement with Internal Revenue Service June 2011 - August 2011
Education
Oklahoma State University 2008 — 2012
Bachelor of Science in Business Administration, Management
East Central High School 2004 — 2008
American Airlines Federal Credit Union
Skills
Financial Analysis, Mortgage Lending, Banking, Loan Origination, Loans, Consumer Lending
Education
Southwest Texas Junior College 1981 — 1982
Associate’s Degree, Computer Programming
Consumer Lending Products Analyst April 2015 - Present
American Airlines Federal Credit Union January 2011 - April 2015
Aleman Industries, LLC August 2007 - January 2013
US Army September 2003 - December 2004
Skills
Consumer Lending, Credit, Banking, Credit Unions, Loans, Project Management, Engineering, Civil Engineering, Civil Drafting, Quality Management, Operations Management, Proposal Writing, Customer Service, Management, Construction
Education
Amry Intitute of Technology 2003 — 2004
Civil Engineering Technology/Technician
Miami Dade College 2002 — 2002
Computer Business Innovative Solutions March 2012 - Present
American Airlines Federal Credit Union November 2013 - June 2014
Genesis 10 November 2011 - March 2012
Computer Business Innovative Solutions October 2009 - November 2011
Triad Financial May 2008 - October 2009
U. S. Robotech June 2002 - April 2008
Technical Resource Group (Staffed at Genuity Networks, Inc.) August 1998 - June 2002
GTE (Genuity) 2000 - 2001
Skills
A+ Certified, Network+ Certified, Security+, Active Directory, Microsoft Exchange, Blackberry Enterprise..., SharePoint, SCCM, ActiveSync, Cisco VPN, Lotus Notes, Ghost Imaging, Peachtree, Perimeter Security, Postini, Malwarebytes, QuickBooks, WinZip, Radmin, Norton Antivirus, Terminal Services, Lync, Visio, Microsoft Office, AS400 Administration, VoIP, C3, Remedy Ticketing System, RSA Tokens, RSA Security, Dameware, PC Anywhere, Veritas, RightFax, Trend Micro Anti-Virus, Corel Office, Pingtone, Mozilla, Symantec Endpoint..., LogMeIn, Hijack This, Partition Magic, UltraVNC, Intermedia, Team Viewer, Provisioning Console, Microsoft Internet..., XP, Internet Explorer, Windows XP
Education
New Horizons Computer Learning Center 2010 — 2011
A+, Network+ and Security+
Tarrant County College 2002 — 2003
Computers
Samuel Clemens High School 1985 — 1990
American Airlines Federal Credit Union August 2013 - Present
American Airlines Federal Credit Union October 2010 - August 2013
American Airlines Federal Credit Union September 2006 - October 2010
American Airlines Federal Credit Union November 2003 - September 2006
Wells Fargo June 2002 - November 2003
Lenscrafters February 2002 - October 2002
Sitel February 2001 - September 2001
Skills
MySQL DBA, Citrix, HTML, Microsoft Exchange, Data Center, F5 BigIP, VMware Infrastructure, Windows Server, DNS, DHCP, PHP, Linux, JavaScript, CodeIgniter, Credit Unions, Troubleshooting, Vendor Management, Business Analysis, Active Directory, VMware, Unix, Microsoft SQL Server, Disaster Recovery, Software Documentation, Cisco Technologies, System Administration, Virtualization, Windows, Networking, SQL, Interpersonal Skill, Technical Support, Testing, Integration, Cloud Computing, Enterprise Architecture, Hardware, Databases, Security, Servers, Management, Leadership, Customer Service, Enterprise Software
Education
James Madison University - College of Business 2013 — 2015
Master of Business Administration (MBA), Information Security
Capella University 2009 — 2013
Master of Science, Network Architecture
DeVry University 2002 — 2006
Bachelor of Science, Network and Communications Management
Marshall University 2000 — 2001
Integrated Science and Technology
American Airlines Federal Credit Union August 2013 - Present
Nationwider Credit, Inc. July 2012 - May 2013
Bayview Financial August 2009 - December 2011
AT&T August 2008 - August 2009
CVS Pharmacy April 2007 - July 2008
Skills
Customer Service, Call Centers, Microsoft Office, Microsoft Word, Customer Satisfaction, Teamwork, AS400 system, Citrix, Avaya, MSP, FACS, Microsoft Excel, Time Management, Outlook, Lotus Notes, Organized Multi-tasker, Self-starter, Communication, Fast-paced, Team-oriented, Teller Operations, Banking, Finance, Invoicing, Loans, Mortgage Lending, Sales
Education
Florida International University
Miami Dade College
Associate's degree, Accounting and Finance
American Airlines Federal Credit Union December 2010 - Present
AAFCU June 2009 - December 2010
AAFCU September 2001 - June 2009
Skills
FinCEN, Credit Unions, Contact Center..., Suspicious Activity..., CTRS, USA PATRIOT Act, Global Vision
Education
Stephen F. Austin State University
Psychology
The University of Texas at Arlington
Paychex May 2014 - Present
Paychex May 2012 - May 2014
Paychex May 2011 - May 2012
Paychex January 2005 - May 2011
Paychex June 2001 - January 2005
American Airlines Federal Credit Union March 2000 - June 2001
American Eagle Airlines February 1999 - March 2000
American Eagle Airlines February 1998 - February 1999
Skills
Human Resources, Performance Management, Employee Benefits, Recruiting, HRIS, Employee Relations, Training, Benefits Administration, Payroll, Onboarding, Salesforce.com, Management, Coaching, Account Management, Process Improvement, Leadership, Talent Management, Employee Training, Customer Service, Team Leadership, Personnel Management
Education
Medaille College 2012 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Pittsburgh Technical Institute 1996 — 1998
Associate's degree, Tourism and Travel Services Management
American Airlines Federal Credit Union February 2012 - Present
American Airlines Federal Credit Union August 2008 - February 2012
American Airlines Federal Credit Union August 2005 - August 2008
American Airlines Federal Credit Union January 2004 - August 2005
American Airlines Federal Credit Union September 2002 - January 2004
Sand Springs Community Federal Credit Union February 1999 - September 2002
Skills
Consumer Lending, Strategic Planning, Coaching, Marketing Communications, Customer Service, Marketing, Team Building, Underwriting, Marketing Strategy, Budgets, Leadership Development, Management, Loans, Credit, New Business Development, Strategy, Leadership, Training, CRM, Sales, Sales Management, Credit Cards, Organizational..., Portfolio Management, Banking
Education
University of Oklahoma 2011 — 2013
Master of Arts (M.A.), Organizational Dynamics - Project Management, 4.0
Credit Union Development Education (DE) 2010 — 2010
CUDE
Northeastern State University 2001 — 2004
BA, Marketing, Cum Laude
American Airlines Federal Credit Union August 2013 - Present
American Airlines Federal Credit Union January 2011 - July 2013
American Airlines Federal Credit Union November 2000 - January 2011
American Airlines Federal Credit Union July 1996 - November 2000
Skills
Credit, Banking, Credit Cards, Risk Management, Loans, Operating Budgets, Team Leadership, Scripting, Programming, Systems Analysis, System Administration, Linux System..., Microsoft Office, Microsoft SQL Server, Database Admin, Database Security, Job Scheduling, Document Imaging, Backup Solutions, HP-UX, Red Hat Linux, Data Analysis, Training, Management, Credit Unions, IT Operations, Software Documentation, Process Improvement, Business Analysis, Consumer Lending
Education
The University of Texas at Arlington 1992 — 1996
Bachelor of Arts (BA), Sociology, 3.86
Designed For Success 2002 - Present
Wylie ISD 2005 - 2015
Chamber of Commerce, Rockwall County 2002 - 2005
Clearwire 2000 - 2002
American Electronics Association 1992 - 2000
American Airlines Federal Credit Union 1989 - 1991
Viewpoint Bank (formerly Community Credit Union) 1987 - 1989
Control Data Corporation 1978 - 1987
Skills
Sales, Business Development, Integrated Marketing, Public Relations, Desktop Publishing, Creative Solutions, Writing, Editing, Public Speaking, Trade Shows, Analysis, Budgets, Marketing, Start-ups, Strategic Planning, Marketing Communications, Strategy, Leadership, Program Management, Team Building
Education
Syracuse University 1970 — 1971
CERT (MA)
The University of North Dakota 1964 — 1969
BA
American Airlines Federal Credit Union November 2006 - Present
Skills
Credit, Budgeting, Customer Relations, Coaching, Strategic Planning, Compliance, Team Building, Problem Solving, Vendor Management, Policy, Microsoft Office, Customer Service, Budgets, Credit Unions, Risk Management, Loans, Software Documentation, Process Improvement, Training, Leadership, Financial Analysis, Consumer Lending, Banking
Education
Texas A&M-Commerce 2011 — 2013
MBA
The University of Texas at Arlington 1983 — 1990
BBA Marketing
Cook Children's Health Foundation February 2013 - Present
Cook Children's Health Care System July 2009 - February 2013
Texas Department of Agriculture March 2008 - July 2009
American Airlines Federal Credit Union December 2003 - August 2007
American Airlines Federal Credit Union May 2001 - December 2003
Fort Worth Zoo February 1999 - May 2001
Skills
Advertising, Budgets, Business Analysis, Business Development, Customer Service, Email Marketing, Event Management, Event Planning, Leadership, Leadership Development, Marketing, Marketing Communications, Marketing Strategy, Media Relations, Microsoft Office, Nonprofits, Process Improvement, Public Relations, Public Speaking, Sales, Social Media, Strategic Planning, Social Media Marketing, Team Building
Education
Texas A&M University 1994 — 1998
Bachelor of Arts, Speech Communication
American Airlines Federal Credit Union June 2004 - Present
Skills
Active Directory, VMware, CCNA, DNS, Windows Server, DHCP, Data Center, System Administration, Vendor Management, Cloud Computing, Information Security, Disaster Recovery, CISSP, Network Security, VPN, Security
Education
The University of Texas at Arlington - College of Business 1997 — 1999
Intl. Bus/German, International Business & German
American Airlines Federal Credit Union April 2004 - Present
American Airlines Federal Credit Union July 2003 - April 2004
American Airlines - Reservations October 2000 - September 2001
American Airlines October 1996 - September 2001
American Airlines, Inc October 1996 - July 1999
American Airlines, Inc October 1996 - July 1999
American Airlines, Inc May 1995 - September 1996
American Airlines, Inc May 1995 - September 1996
American Airlines, Inc August 1988 - April 1995
Skills
Access, Program Management, Testing, Analysis, Outlook, Mortgage Lending, Loans, Microsoft Excel, Microsoft Office, Microsoft Word, Training, PowerPoint, Team Building, Spreadsheets, Insurance, Process Improvement
Education
The University of Texas at Arlington 1980 — 1986
BA, French
University of North Texas 1980 — 1980
Bachelor of Arts (B.A.), French Language and Literature
Baylor University 1978 — 1979
Music
Baylor University 1978 — 1979
Music
Baylor University 1978 — 1979
Trinity High School 1975 — 1978
Central Junior High School
American Airlines Federal Credit Union September 2008 - Present
QLive! August 2010 - October 2012
Q Cinema, Fort Worth's Gay & Lesbian International Film Festival June 1999 - October 2012
Fort Worth Star-Telegram January 1990 - June 2008
Denton Record-Chronicle June 1988 - January 1990
Skills
Copy Editing, Illustration, Editing, Acting, Voice Acting, Cartooning, Journalism, Theatre, Newspaper, Public Speaking, Writing, Photoshop, Public Relations, Production, Event Planning, Word, Promotions, Social Media, Microsoft Office, Copywriting, Marketing Communications, Graphic Design, QuarkXPress, Event Management, Press Releases, Outlook, Media Relations, Blogging, Feature Articles, Social Networking, Proofreading, Editorial, Microsoft Word, News Writing, Newsletters, Publications, Cartoons, Online Journalism, AP Style, Creative Writing, Stage, Voice Over, Web Content, Advertising, Newspapers, Art, Corporate Communications, Marketing, Storytelling, Magazines
Education
Texas Christian University 1984 — 1988
Bachelor of Fine Arts, Journalism
Calallen High School 1982 — 1984
North Texas Specialty Physicians June 2015 - Present
Strayer University 2012 - Present
Hyatt Place August 2008 - Present
Blue Cross and Blue Shield of Texas November 2014 - May 2015
Irving Independent School District September 2010 - October 2011
American Airlines 2008 - 2010
American Eagle Airlines 2005 - 2008
U S Navy/Naval Reserves 1981 - 2007
American Airlines 2000 - 2005
American Airlines Federal Credit Union 1997 - 2000
Skills
Program Management, Procurement, Business Analysis, Project Coordination, Budgeting, Team Building, Contract Negotiation, Customer Relations, Inventory Management, Problem Solving, Process Improvement, Contract Management, Employee Training, Teacher Training, Facilitators, College Teaching, Cross-functional Team..., Customer Service, Budgets, Management, Forecasting, Training, Leadership, Negotiation, Project Management, U S Nav, Military Experience, Military Operations, Military, Project Planning, Customer Satisfaction
Education
Capella University 2012 — 2015
Doctor of Philosophy, General Business Management
Ashford University 2010 — 2011
Masters, Organizational Management
Southern Univeristy A&M
Southern Univeristy A&M
Southern University at New Orleans
BS, Business Adminisration
CUNA Mutual Insurance Society August 2007 - Present
PENSCO Trust Company 2006 - 2007
American Airlines Federal Credit Union 2000 - 2006
Cuna Mutual 2000 - 2006
Bank One 1997 - 2000
Houston Casualty 1995 - 1996
Education
Texas Woman's University 2004 — 2005
MBA
New Mexico State University 1994 — 1994
BBA, Finance
University of Toledo 1990 — 1994
BBA, Finance
American Airlines April 2013 - Present
American Airlines April 2011 - April 2013
American Airlines October 2007 - April 2011
American Airlines October 2005 - October 2007
American Airlines September 2004 - September 2005
American Airlines January 2004 - September 2004
American Airlines October 2000 - December 2003
American Airlines Federal Credit Union October 1999 - October 2000
American Airlines Federal Credit Union August 1998 - October 1999
Skills
CPA, Financial Planning, Financial Analysis, Forecasting, Variance Analysis, Essbase, Airlines, Budgeting, Accounting, Process Improvement, SAP, Financial Reporting, Aviation, Revenue Forecasting, Excel, Word, GAAP, PowerPoint, Financial Accounting, Accounts Payable, Problem Solving, Budget Analysis, Benchmarking, General Ledger, Outlook, Budgets, Strategic Financial..., Internal Controls, Auditing, Financial Forecasting, Capital Budgeting, Microsoft Excel, Sabre
Education
University of Missouri-Columbia, College of Business 1989 — 1990
Master, Accountancy
Pittsburg State University 1986 — 1988
Bachelor, Accounting
American Airlines Federal Credit Union May 2005 - Present
American Airlines FCU March 1999 - May 2005
Omni American Credit Union May 1995 - September 1998
Skills
Financial Analysis, Credit, Banking, Loans, Financial Reporting, Credit Unions, Budgets, Risk Management, Accounting, General Ledger, Customer Service, Team Leadership, Auditing, Vendor Management, Consumer Lending, Financial Forecasting, Microsoft Excel, Account Reconciliation, Finance
Education
The University of Texas at Arlington 1991 — 1995
Bachelor of Science (BS), Finance
Northern Virginia Community College
Associate's degree, Accounting
American Airlines Federal Credit Union 1995 - Present
American Airlines December 2008 - February 2013
Texas Aero Engine Services LLC January 2009 - January 2013
American Beacon Advisors (a sister company to American Airlines) April 2006 - November 2008
American Beacon Funds June 2006 - September 2008
ARC September 1998 - March 2006
American Airlines August 1998 - March 2006
American Airlines July 1997 - August 1998
American Airlines August 1994 - June 1997
American Airlines February 1993 - July 1994
Education
The University of Texas at Austin - The Red McCombs School of Business 1985 — 1986
MBA, Finance
Baylor University - Hankamer School of Business 1975 — 1979
BBA, Accounting
Various Washington DC area Law Firms January 2012 - Present
Bangura & Capers LLP January 2010 - January 2012
Various Washington DC area Law Firms May 2008 - December 2009
Howrey LLP July 2005 - May 2008
American Airlines Federal Credit Union September 2003 - October 2004
First American Title August 1998 - May 1999
Skills
ECF, LexisNexis, Westlaw, Electronic Evidence..., Public Access to Court..., Applied Discovery, Concordance, Microsoft Word, Excel, PowerPoint, Outlook, Litigation, Legal Discovery, Bankruptcy
Education
Texas Southern University—Thurgood Marshall School of Law 1999 — 2002
Doctor of Law (J.D.)
Hampton University 1995 — 1998
Bachelor of Arts (B.A.), Political Science and Government
HRS Corporate June 2015 - Present
GetThere September 2012 - May 2015
GetThere November 2010 - August 2012
Sabre Holdings May 2008 - October 2010
GetThere 2005 - 2007
TQ3Navigant 2000 - 2005
Navigant 2000 - 2005
Sabre Holdings 1995 - 2000
American Airlines Federal Credit Union August 1991 - August 1995
American Airlines June 1988 - August 1991
Skills
Travel Management, Business Travel, Account Management, Travel Technology, Product Marketing, Airlines, B2B, Salesforce.com, New Business Development, Marketing Strategy, Product Management, Sales Management, Marketing, Business Development, Lead Generation, Competitive Analysis, Strategy, Team Building, Strategic Partnerships, Contract Negotiation, Online Advertising, Team Leadership, Business Strategy, Product Development, CRM, Sales, Management, E-commerce, Selling, Strategic Planning, Leadership, Negotiation, SaaS, Pricing
Education
The University of Texas at Arlington
BBA, Marketing
American Airlines Federal Credit Union March 2012 - Present
American Airlines Federal Credit Union February 2008 - March 2012
American Eagle Airlines July 2007 - February 2008
Skills
Management, Training, Airlines, Business Development, New Business Development, Customer Service, Team Building, Leadership, Program Management, Process Improvement, Team Leadership, Coaching, Aviation, Strategic Planning, Budgets, Project Management, Vendor Management, Project Planning, Operations Management, Pricing, Recruiting, Microsoft Excel
Education
National Louis University 1997 — 1999
MBA, Managerial Leadership
Siemens Industry, Customer Service Division November 2011 - Present
Siemens Industry, Inc. Building Technologies Dvision January 2009 - November 2011
Siemens Building Technologies April 2007 - December 2008
Modus Media International November 1997 - April 2007
Delta Consolidated Industries March 1995 - November 1997
American Airlines Federal Credit Union January 1992 - March 1995
Skills
Leadership, Hyperion Enterprise, Financial Analysis, Budgets, Process Improvement, Business Development, Contract Negotiation, Operations Management, Finance, Forecasting, SAP, Contract Management, Accounting, PeopleSoft
Education
Meredith College 1981 — 1985
BS, Business Administration
Sidelines Furniture January 2012 - Present
Southwest Securities January 2008 - January 2012
American Airlines Federal Credit Union November 2005 - January 2008
CUNA Mutual Group November 2005 - January 2008
Thrivent Financial June 2003 - November 2005
Education
Brookings High School 1900 — 2000
New Mexico State University 1990 — 1994
Cash America Inc Enterprise Application ManagerCash AmericaJanuary 2015 - Present
Cash America April 2008 - Present
American Airlines February 2007 - October 2011
American Airlines January 1998 - February 2008
American Airlines December 1991 - December 1997
American Airlines Federal Credit Union February 1988 - December 1991
American Airlines February 1987 - February 1988
Skills
Project Management, General Ledger, SAP, Vendor Management, Business Process, Access, Accounts Payable, Accounting, Outlook, Account Reconciliation, Accounts Receivable, Budgets, Management, Auditing, Integration, Risk Management, Process Improvement, ERP
Education
Stephen F. Austin State University 1981 — 1985
Business Administration, Accounting/Psychology
American Airlines Federal Credit Union July 2008 - December 2014
CBSI 2004 - 2010
Financial Partners Credit Union June 2004 - June 2008
Invest Financial 1995 - 2002
Skills
Mutual Funds, Retirement Planning, Insurance, Investments, Banking, Financial Services, Management, Risk Management, Portfolio Management, Team Leadership, Budgets, Series 7, Wealth Management, Series 24
Education
California State University-Northridge 1965 — 1968
BA, English
American Airlines Federal Credit Union January 2013 - Present
American Airlines Federal Credit Union April 2012 - Present
American Airlines Federal Credit Union February 2008 - Present
American Airlines September 2007 - February 2008
American Eagle Airlines April 2004 - September 2007
American Airlines October 2000 - September 2001
Skills
Customer Service, Airports, Airlines, Marketing Strategy, Coaching, Project Management, Business Development, Marketing Communications, New Business Development
Education
National-Louis University 1996 — 1998
Master of Science (M.S.), Managerial Leadership
Aurora University 1994 — 1996
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Team One Credit Union September 2014 - Present
Wolverine Bank August 2013 - September 2014
American Airlines Federal Credit Union August 2012 - August 2013
Wolverine Bank August 2011 - August 2012
Isabella Bank May 2009 - August 2011
The Center for Charter Schools October 2007 - May 2009
Skills
Banking, Customer Service, Credit, Customer Relations, Lending, Commercial Banking, Commercial Lending, Small Business Lending, Consumer Lending, Finance, Financial Analysis, Loans, Leadership, Risk Management, Management, Cash Management, Mortgage Lending, Portfolio Management, Credit Analysis, Lines Of Credit, Financial Services, Financial Risk, Microsoft Office, Loan Origination, Credit Risk, Sales, Underwriting, Retail Banking
Education
Northwood University - Richard DeVos Graduate School of Management 2011 — 2013
MBA, Management, 3.80 GPA
Central Michigan University 2005 — 2009
BSBA, Finance, 3.45 GPA
American Airlines Federal Credit Union January 2015 - Present
Wells Fargo BANK April 2009 - June 2014
Wells Fargo Bank April 2009 - August 2009
Bank of America March 2006 - April 2009
Wells Fargo October 2006 - January 2007
Wells Fargo October 2005 - January 2006
JCPenney June 2005 - September 2005
BJ's Wholesale Club April 2004 - June 2005
Skills
Credit, Banking, Financial Analysis, Management, Sales Growth, Relationship Mgmt, Leadership, Investments, Insurance, Small Business, Consumer, Sales, Lines Of Credit, Finance, Loans, Consumer Lending, Small Business Lending, Mortgage Lending, Credit Analysis, Financial Services, Risk Management, Retail Banking, Relationship Management, Retirement Planning, Customer Service, Team Building, Training, Cross Selling
Education
Keller Graduate School of Management of DeVry University 2010 — 2014
MBA & CFA, FINANCE
Temple University 2003 — 2008
BBA, Finance
American Airlines July 2015 - Present
American Airlines Federal Credit Union September 2010 - July 2015
American Airlines August 2003 - September 2010
American Airlines 1989 - 2007
American Airlines June 1993 - December 2000
American Airlines April 1991 - June 1993
American Airlines June 1989 - April 1991
Skills
Customer Service, Training, Program Management, Management, Policy, Credit, Microsoft Office, Microsoft Excel, Leadership, Financial Analysis, Business Development, Quality Assurance, Sales, Risk Management, Analysis, Finance, Process Improvement, Public Speaking, Team Leadership, Team Building
Education
University of North Texas 2008 — 2009
BAAS, Political Science, Sociology, and Public Administration
Tarrant County College 2005 — 2008
Liberal Arts, General Studies
Hampton University 1981 — 1985
Completed coursework, Political Science
American Airlines Federal Credit Union January 2005 - Present
American Airlines January 2001 - January 2005
Education
Queensborough Community College
Associates Degree, Business
Janik PC March 1998 - Present
American Airlines Federal Credit Union June 1993 - February 1998
Education
The University of Texas at Arlington 1980 — 1983
Finance, Finance
American Airlines Federal Credit Union 1997 - Present
Skills
Loans, Credit
Education
The University of Texas at Arlington 1986 — 1991
Tarrant County Credit Union October 2007 - Present
American Airlines Federal Credit Union 1998 - October 2007
AMR Services 1996 - November 1998
Skills
Active Directory, Windows Server, Windows, Microsoft Office, SQL, Cisco Routers, Cisco VPN, Cisco Technologies, Blackberry Enterprise..., Network + Certified, Microsoft Exchange, Frame Relay, MPLS Networking, Voip Phone System, T1s, IP Phones, System Administration, DNS, DHCP, Sonicwall, Symantec Endpoint..., Backup Exec, WSUS, Server Administration, Norton Ghost, LAN-WAN, Cisco IOS, Cisco Wireless, Laptops, Help Desk Support, Information Security, Microsoft Servers, HP Proliant, Remote Desktop, Dell Computers, Juniper, Hyper-V, McAfee, Printers, Windows 7, Terminal Services, VPN, Software Documentation, Symantec Antivirus, 2008 R2, Wireless Networking, Routers, Windows XP Pro, Group Policy, VLAN
Education
Tarrant County College
Prudential Financial April 2015 - Present
American National May 2005 - March 2015
JPMorgan Chase & Co. February 2004 - May 2005
State Farm February 2003 - February 2004
Target October 1999 - February 2003
Bank of America May 1998 - October 1999
American Airlines Federal Credit Union July 1996 - May 1998
Skills
Customer Service, Management, Microsoft Office, Strategic Planning, Sales, Marketing, Microsoft Excel, Leadership, Project Management, New Business Development
Education
University of Houston 1990 — 1994
Bachelor of Arts (B.A.), Business/Corporate Communications
El Centro College 1987 — 1989
Criminalistics and Criminal Science
American Airlines Federal Credit Union August 2013 - Present
Truliant Federal Credit Union July 2011 - June 2013
Truliant Federal Credit Union October 2007 - June 2011
Wake Forest University May 2007 - October 2007
Skills
Customer Service, Active Directory, Networking, Troubleshooting, Management, Help Desk Support, Microsoft Office, Windows 7, Technical Support, Telecommunications, Software Installation, Software Deployment, Technical Systems, Network Administration, Windows XP, Hardware, Leadership, VMware, Data Center, Hardware Deployments, Hardware Installation, Software Solutions, Software Procurement, Team Management, Switches, Call Centers, Laptops, Microsoft Exchange, Hardware Platform, Hardware Diagnostics, Manage Multiple, Management Development, Project Team Management, Operating Systems, TCP/IP, IT Operations, Batch Processing, ITIL v3 Foundations..., System Administration, Change Management
Education
Guilford College 2002 — 2006
Computer Information Systems and Computer Information & Technology
American Airlines Federal Credit Union August 2005 - Present
Skills
Credit Unions, Credit, Customer Service, Customer Relations, Banking, Photography
Education
The University of Texas at Arlington 1994 — 2000
BA, Journalism
American Airlines Federal Credit Union November 2012 - Present
AA Credit Union February 2008 - December 2012
AA Credit Union February 2003 - May 2006
American Airlines October 1989 - January 2003
Skills
Team Building, Strategic Planning, Sales, Management, Negotiation, Account Management, Business Strategy, Marketing Strategy, Contract Negotiation, Customer Satisfaction, Training, Aviation, Coaching, Operations Management, Commercial Aviation, Airlines, Vendor Management, CRM, Customer Service, Business Process..., Business Development, Sales Management, Banking, Process Improvement, Leadership Development, Team Leadership
Education
Dallas Baptist University 1984 — 1987
BS, Marketing
Mountain View College 1974 — 1978
Business
American Airlines Federal Credit Union October 2013 - Present
American Airlines Federal Credit Union January 2010 - October 2013
American Airlines Federal Credit Union July 2001 - January 2005
Duplium Corporation January 2000 - July 2001
Preston Chrysler June 1994 - January 2000
Skills
Credit, Credit Unions, Consumer Lending, Loans, Banking, Financial Analysis, Risk Management, Customer Service, Budgets, Microsoft Excel, Vendor Management, Outlook, Team Leadership, Strategic Planning, Change Management, Coaching, Team Building, Microsoft Word, PowerPoint, Leadership Development, Customer Satisfaction, Leadership, Process Improvement
Education
Tarrant County College
Sherman School October 2011 - Present
Sacred Heart University August 2008 - September 2011
Seymour High School August 2007 - June 2008
American Airlines Federal Credit Union January 1997 - May 2000
Skills
Staff Development, Teaching, Spanish, Community Outreach, E-Learning
Education
Sacred Heart University 2010 — 2013
M.A.T, Educational Technology
Western Connecticut State University 2004 — 2007
Bachelor of Science, Spanish Secondary Education
Kean University 1998 — 2001
Economics/Management
Rutgers University-New Brunswick 1995 — 1998
American Airlines November 2011 - Present
American Airlines Federal Credit Union January 2008 - October 2011
US Navy Reserves September 1985 - September 1993
Education
Cal Poly Pomona 1974 — 1976
Bachelor's degree, Aerospace, Aeronautical and Astronautical Engineering
American Airlines Federal Credit Union November 2012 - Present
ACS Healthcare Provider Solutions March 2010 - October 2012
Ronald McDonald House Charities of Southern Arizona August 2008 - February 2010
Fox Tucson Theatre January 2008 - August 2008
Seaside Repertory Theatre March 2007 - December 2007
Theatre at Southeastern August 2004 - March 2007
Seaside Institue 2007 - 2007
Skills
Project Planning, Testing, Strategic Planning, Microsoft Office, Budgets, Leadership, PMP, Customer Service, Microsoft Excel, PMBOK, PMI, MS Project, SDLC
Education
Southeastern Oklahoma State University 2002 — 2007
Bachelor of Arts (B.A.)
American Airlines Federal Credit Union September 2010 - Present
Mamma Santina Pizzeria & Restaurant January 2005 - Present
Ridgewood Savings Bank November 2009 - June 2010
Ridgewood Savings Bank October 2005 - June 2010
Ridgewood Savings Bank October 2005 - November 2009
Peck’s Office Plus November 2001 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, C++, Negotiation, Editing, C, Java, Personal Banking, Microsoft Office Xp
Education
Saint Joseph's College 2007 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
St. Joseph college
Bachelor of Organizational Management (BS)
American Airlines Federal Credit Union November 2006 - Present
American Airlines 1996 - 2001
Skills
Financial Analysis
Education
Cornell University
BS, Engineering
UCLA Anderson School of Management
MBA
Self-employed April 2011 - Present
UPS August 1999 - March 2011
American Airlines Federal Credit Union April 1997 - June 1999
Education
Amberton University 2001 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
Xavier University of Louisiana 1989 — 1993
Bachelor of Science (BS), Political Science
Goldman Sachs September 2013 - Present
American Airlines Federal Credit Union October 2012 - September 2013
Queens County Savings Bank 2011 - 2012
Skills
Banking, Loans
Education
Queens College 2009 — 2011
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Lockheed Martin Aeronautics September 2008 - September 2012
American Airlines Federal Credit Union November 2005 - September 2008
Education
Embry Riddle Aeronautical University-Worldwide 2009 — 2011
Bachelor of Science (B.S.), Technical Management
Adirondack Community College 2003 — 2005
American Airlines Federal Credit Union June 1992 - Present
Skills
Credit, Credit Unions, Customer Satisfaction, Customer Service, Loans, Credit Cards, Budgets, Banking
Education
The University of Texas at Arlington
American Airlines Federal Credit Union December 2009 - Present
Education
Texas Woman's University 2011 — 2012
Master's degree, Business Administration and Management, General
The University of Memphis 2006 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Airlines Federal Credit Union August 2010 - Present
Verizon August 1985 - April 2005
Skills
Managing Call Centers
Education
Dallas Baptist University 1971 — 1974
Seagoville Tx 1958 — 1970
American Airlines Federal Credit Union July 2014 - December 2014
American Airlines November 2013 - May 2014
ATI Enterprises March 2009 - November 2012
Delta Air Lines August 1994 - June 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, Time Management, Outlook, Teaching, Access, Payroll, Auditing, Analysis
Education
Texas Woman's University 2009 — 2010
Master of Business Administration (M.B.A.), Business Administration/Accounting
Texas Woman's University 2004 — 2008
Bachelor's Degree, Business Administration/Accounting
Robert Half Finance & Accounting 2007 - Present
American Airlines Federal Credit Union 2007 - 2008
Skills
ADP Payroll, PeopleSoft, Payroll, Payroll Taxes, Applicant Tracking..., Benefits Administration, Accounts Payable
Education
DeVry University's Keller Graduate School of Management 2009 — 2011
Master of Business Administration (MBA), Project Management
Baruch College 2003 — 2005
Bachelor of Business Administration (B.B.A.), Accounting
Lagoos State Model College Kankon
Saylent Technologies, Inc. January 2015 - Present
Saylent Technologies, Inc. November 2013 - December 2014
American Airlines Federal Credit Union August 2013 - November 2013
American Airlines Federal Credit Union April 2012 - July 2013
American Airlines Federal Credit Union June 2009 - March 2012
American Airlines Federal Credit Union March 2006 - June 2009
American Airlines March 1999 - February 2006
American Airlines 1999 - 2001
Skills
People Management, Process Improvement, Software Project..., Training, Sales, Loans, Team Management, Time Management, Employee Training, Testing, Banking, Policy, Vendor Management, Team Building, Leadership, Team Leadership, Management, Mentoring Of Staff, Credit, Customer Service
Education
Bowling Green State University 1991 — 1995
Bachelor of Arts (B.A.), Restaurant/Food Services Management
Naperville Central High School
American Airlines Federal Credit Union
Skills
Paralegals, Bilingual, Spanish, Administrative..., Microsoft Excel, Organization
Education
Lindenwood University
Master of Science (MS), Business Administration and Management, General
University of Puerto Rico-Rio Piedras
Bachelor of Arts (B.A.)
American Airlines Federal Credit Union October 1999 - Present
Green Oaks Inn January 1990 - October 1999
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Symitar, Technical Writing, Employee Training, Training Delivery, Credit Analysis, Credit Counseling, Branch Suite (Core..., Banking, Budgets, Consumer Lending, Customer Service, Payroll, Risk Management
Education
The University of Texas at Arlington 1982 — 1991
Bachelor of Arts (B.A.), English Language and Literature/Letters