Experience
Bickford Senior Living   September 2012 - May 2015
Papa's Pizza  September 2011 - April 2012

Skills
Microsoft Office, Customer Service, Cashiering, Teamwork, Organization, Time Management, Critical Thinking, Research, Microsoft Word, PowerPoint, Microsoft Excel, People Skills, Leadership, Friendly Personality, Data Entry, Training, Filing, Cpr Certified, Vital Signs, Healthcare, Home Care, Social Networking, Food Preparation, Food

Education
Michigan State University   2011 — 2015
Food Science, Food Science and Technology

Experience
Bethany Methodist Communities  2012 - March 2015
Windsor Park a Covenant Retirement Community   2011 - 2012
Bickford Senior Living   2010 - 2011
Chestnut Square at The Glen   June 2009 - July 2010
Peace Village  November 2002 - December 2008
United Health Care  February 2000 - November 2002
Humana, Inc  June 1987 - February 2000

Skills
Elder Care, Marketing Strategy, Marketing, Public Relations, Healthcare, Event Planning, Team Building, Leadership, Sales, Seniors, Medicare, Retirement Homes, Management, Public Speaking, Long-term Care, Non-profits, Home Care, Community Outreach, Strategic Planning, Fundraising, Sales Operations, B2B, Organization, Healthcare Management, Advertising, Case Management, Human Resources, Independent Living, Managed Care, Selling, Nonprofits, Hospitals, Medicaid, Program Development

Education
Truman College
AA

Governors State University
Interdisciplinary Studies

Experience
Veridian Credit Union  October 2012 - Present
Wintrust Mortgage  February 2012 - October 2012
GMAC Mortgage  October 2011 - February 2012
Bickford Senior Living   July 2011 - October 2011
Bank of America  October 2008 - May 2011

Skills
Cross Selling, Relationship Management, Mortgage Underwriting, Customer Service, Mortgage Banking, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Analysis, Policy Writing, Management, Project Management, Operations Management, Tax Return Income..., FHA financing, Iowa Finance Authority..., USDA Rural Housing, Home Equity Loans, Loan Origination, Risk Assessment, Credit Analysis, Appraisals, CHUMS-DE Endorsment, Credit, Consumer Lending, Mortgage Lending, Loans, FHA Financing, Refinance, Sales, USDA, FHA, Real Estate, VA Loans

Education
Upper Iowa University   2001 — 2003
Bachelor's degree, Business Administration and Management, General

Hawkeye Community College   1993 — 1994

University of Northern Iowa   1992 — 1993
Biology, General

Experience
Riverside HealthCare  September 2014 - Present
Presence Health  April 2012 - September 2014
Addus Healthcare  November 2010 - April 2012
Kelly Healthcare Resources  November 2007 - November 2010
BMA Management, Ltd.   April 2003 - November 2007
Bickford Senior Living   February 2003 - September 2004

Skills
Healthcare, Healthcare Management, Business Development, New Business Development, Cold Calling, Customer Relationship..., Customer Retention, Strategy, Marketing Management, Global Marketing, Strategic Partnerships, Key Account Management, Brand Management, Microsoft Word, Product Launch, Strategic Alliances, Building Relationships, Practice Management, Executive Management, CRM, Marketing, Account Management, Physician Relations, Leadership, Management, Hospitals, Physicians, Home Care, Managed Care, Medicare, Relationship Building

Education
Kennedy Western University   1999 — 2001
Business/Marketing

Eastridge

Kankakee Community College

Experience
Taos Retirement Villlage   November 2012 - Present
HCR ManorCare  June 2012 - November 2012
Assisted Living Concepts  June 2011 - November 2011
Bickford Senior Living   August 2010 - June 2011
HCR ManorCare  2006 - 2010
Christus St. Vincent Regional Medical Center  2004 - 2006

Skills
Healthcare, Public Speaking, Home Care, Elder Care, Hospitals, Nursing, Healthcare Management, Medicare, Physician Relations, Managed Care, Clinical Research, Medicaid, Case Managment, Strategic Planning, Healthcare Consulting, Healthcare Information..., Rehabilitation, HIPAA, Patient Advocacy, Program Development, Team Building, Healthcare Industry, Long-term Care, Acute Care, Physicians, Disease Management, Alzheimer's disease, Quality Improvement, Retirement Homes, Seniors, EMR, Patient Education, Orthopedic, Medical Terminology, Revenue Cycle, Wound Care, Case Management

Education
Nova Southeastern University
Master's

Rollins College, Winter Park, Florida
Bachelor's Degree, psychology, education

Experience
In Step Behavioral Health   October 2014 - Present
Bickford Senior Living   January 2012 - October 2014
E enterprises corp   March 2014 - April 2014
Jewel Food Stores  March 2007 - March 2014

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Typing, People Skills, Inventory Management, Product Ordering, Employee Training, Customer Service, Process Scheduler, Telephone Skills, Data Entry, Teamwork, Phone Etiquette, Cash Register, Cashiering, Critical Thinking, Inventory Control, Time Management, Healthcare, Customer Satisfaction, Administrative..., Retail, Marketing, Filing, Computer Proficiency, Social Networking, Facebook, Clerical Skills, 10 Key, CPR Certified, Medical Terminology, Cash Handling, Receptionist Duties, Food, Retail Sales

Education
Aurora University   2011 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General

Waubonsee Community College   2009 — 2011
Associate of Arts (A.A.), Business/Commerce, General

Experience
Aleta E Lutz VAMC   January 2015 - Present
Bay Shores Senior Care & Rehab Center   November 2012 - Present
PNC  June 2008 - September 2010
Bickford Senior Living   September 2006 - October 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, Nursing, Nursing Care, English, Windows, Research, Photoshop, Teaching, HTML, Nursing Documentation, Geriatric Rehabilitation, Geriatric Nursing, Orthopedic..., Cpr Certified, Wound Care, Negative Pressure Wound..., Trach Care, Nutrition, Diabetes Care, Cardiac, Medication..., Venipuncture, Time Management, Data Entry, BLS, CPR Certified, Healthcare, Medical Terminology

Education
Davenport University   2006 — 2012
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse, 3.76

Wills Point HIgh School   1996 — 2000
High School Diploma, General Studies

Experience
Iowa Falls State Bank   August 2013 - Present
Hansen Family Hospital   May 2015 - August 2015
Bickford Senior Living   2009 - July 2013
Bickford Senior Living   2008 - 2009
Bethany Manor   2007 - 2008

Skills
Customer Service, Healthcare, Microsoft Office, Event Planning, PowerPoint, Organization, Leadership, Teamwork, Time Management, Quality Patient Care, People Skills, Social Networking, Microsoft Word, Microsoft Excel, Marketing, Social Media, Coordinating Activities, Personal Banking, Hospitals

Education
Des Moines University-Osteopathic Medical Center   2013 — 2020
Health/Health Care Administration/Management

Des Moines Area Community College   2015 — 2015
Certification, Activity Director

Iowa State University   2010 — 2012
Bachelor of Science (B.S.), Marketing

Experience
Bickford Senior Living   February 2015 - Present
PEAK Home Health Care   November 2013 - Present
Able Home Health Care   October 2013 - Present

Skills
CNA, Home Healthcare, Wound Care, Nursing, Healthcare, Patient Safety, Elder Care, Vital Signs, Medical Terminology, Infection Control, Medicine, CPR Certified, Healthcare Industry, Medication..., Nursing Education, Acute Care, Patient Advocacy, Patient Education

Education
Rockford Career College   2013 — 2013
Certified Medical Training, CNA

Experience
Kohl's Department Stores  June 2014 - Present
Kohl's Department Stores  May 2013 - August 2013
Bickford Senior Living   May 2011 - August 2012
Michigan State University Residential Culinary Services   January 2011 - May 2011

Skills
Management, Customer Service

Education
Michigan State University   2010 — 2014
Bachelor of Arts (B.A.), Communication, General

Experience
Bickford Senior Living   May 2014 - Present
Anew DJ services   January 2008 - Present
Anew Electrical services   October 1999 - Present
Bikford senior living   2014 - 2015
Achasta golf course   2012 - 2013
SelecSource, Inc.   2006 - 2013

Skills
Sound, Music, DJ, Parties, Corporate Events, Television, Weddings, Dance, Rock, Flooring, Electricians, Videography, ESL, Foreign Languages, Landscape Lighting, Anniversaries, Graduations, Salsa, Merengue, Bachata, Cumbia, Mood lighting, Basements, Public Speaking, Customer Service, Carpentry, Lighting, Team Building, Strategic Planning, Project Management

Education
IEC Atlanta Chapter   2007 — 2009
Electrician

East Los Angeles College   2003 — 2005
certificate, Electrical Construction and Codes

California State University-Long Beach   1990 — 1994
BA, radio, television & film studies

Experience
Easter Seals Metropolitan Chicago  January 2015 - Present
Easter Seals Metropolitan Chicago  April 2014 - January 2015
First Site   January 2014 - April 2014
First Site   August 2013 - January 2014
Office of Nona Fulk, MD   May 2013 - August 2013
Olympia High School  November 2012 - May 2013
Private Family  June 2012 - November 2012
Bickford Senior Living   June 2011 - June 2012
Private Family  January 2010 - June 2011
Central Illinois Easter Seals   June 2008 - June 2009

Skills
Nonprofits, Marketing, Program Development, Social Media, Time Management, Microsoft Office, Community Outreach, Customer Service, Event Planning, Public Speaking, Volunteering, Team Building, Office Administration, Caregiving, Microsoft Excel, Event Management, Accounts Payable, Accounts Receivable, Data Entry, Head Start/Early Head..., Developmental..., Outlook, Cpr Certified, Therapeutic Recreation, Writing, Wedding Planning, Wedding Coordinating, Project Coordination, Camp Management

Education
Ohio University   2005 — 2008
Bachelor of Science, Therapeutic Recreation

DePaul University   2004 — 2005

Carl Sandburg High School   2000 — 2004

Experience
Bickford Senior Living   April 2013 - Present
Mid-Best Designs   December 2012 - Present
H&R Block  2009 - 2013

Skills
Customer Service, HTML, Microsoft Office, Microsoft Excel, Team Building, PowerPoint, Microsoft Word, Outlook, Strategic Planning, Windows Server, IT Service Management, Citrix, Office 365, Microsoft Exchange, Kronos, Powershell, Active Directory, System Administration, Computer Hardware, Troubleshooting, Windows, Windows XP, Networking

Education
ITT Technical Institute-Kansas City   2005 — 2008
Bachelor of Science (BS), Electrical and Electronics Engineering

Experience
Christian Homes, Inc.   December 2011 - Present
Bickford Senior Living   May 2011 - December 2011
HCR ManorCare- Riverview Senior Living Community   October 2009 - May 2011

Skills
Case Management, Medical Social Work, Healthcare Management, Management, New Business Development, Marketing, Customer Service, Training, Healthcare Consulting, Sales Management, Operating Budgets, Senior Services, Medicare/Medicaid..., Networking, Project Management, Human Resources, Community Outreach, Event Planning, Healthcare, Hospitals, Long-term Care, Medicare/Medicaid..., Nursing, Public Relations, Public Speaking, Strategic Planning, Team Building

Education
Western Illinois University   1996 — 1998
BSW, Social Work

University of Missouri-Columbia

Experience
Right Idea Media & Creative  Marketing SpecialistBorsheims Fine Jewelry & GiftsFebruary 2012 - July 2015
metroMAGAZINE  October 2010 - February 2012
Bickford Senior Living   May 2010 - April 2011
Hy-Vee Food Stores  April 2004 - October 2010
Waitt Institue for Violence Prevention   August 2009 - December 2009
Morningside College Alumni Department   August 2008 - December 2009

Skills
Event Planning, Social Media, Public Relations, Promotions, Marketing Strategy, Online Marketing, Social Media Marketing

Education
Morningside College
Bachelor of Science, double majors in Business (emphasis in marketing), Corporate Communications, minor in Advertising

Experience
Bickford Senior Living   November 2012 - Present
Iowa Home Care  September 2011 - November 2012
Bella Joli   June 2010 - July 2011

Skills
Challenge Driven, Creative Solutions, Marketing Communications, Strategic Planning, Employee Management, Continuous Improvement, Performance Improvement, Customer Service, Community Outreach, Coaching, Event Planning, Healthcare, Healthcare Management, Leadership, Marketing, Microsoft Excel, Public Speaking, Training, Team Building, Social Media

Education
University of Iowa   2007 — 2011
BA, Political Science and Government, 3.0

Experience
Clearview Mobile Imaging   April 2011 - Present
Independent Contractor  April 2006 - August 2011
Bickford Senior Living   May 2009 - July 2010
Interim HealthCare  April 2007 - April 2009

Skills
People Person, organized, Independent Thinker, Self Motivated, Competitive, Competitive Strategies, Strategic Planning, Problem Solving, Administration, Healthcare, Customer Relations, Employee Relations, Research, Program Management, Team Building, Teaching, Team Leadership, Customer Service, Vendor Management

Education
Peru State College   1995 — 2000
BS, Psychology

Lincoln East High School   1995 — 1995

Columbus High School   1992 — 1994

Experience
Excel Nursing and Rehab   August 2014 - December 2014
Bickford Senior Living   June 2013 - April 2014
DRC  June 2011 - June 2012
HCR ManorCare  October 2010 - June 2011

Skills
Home Care, Nursing, Patient Safety, Vital Signs, Healthcare, Medication..., BLS, Elder Care, Healthcare Management, Cpr Certified, Acute Care

Education
Iowa Central Community College   2013 — 2014
Associate of Science (A.S.), Registered Nursing/Registered Nurse

University of Dubuque   2009 — 2013
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Benton House  October 2013 - Present
Continua Hospice   July 2013 - October 2013
Bishop Spencer Place  June 2010 - June 2013
Bickford Senior Living   January 2006 - June 2010
John Knox Village Retirement Community   March 1999 - April 2002
Convention & Visitors Bureau of Greater Kansas City   November 1991 - March 1999

Skills
Healthcare, Non-profits, Event Planning, Public Relations, Marketing, Home Care, Public Speaking, Hospitals, Event Management, Customer Service, Elder Care, Strategic Planning, Social Media, Advertising, Community Outreach, Newsletters, Volunteer Management, Team Building

Education
The University of Kansas   1988 — 1991
BS, Advertising/Marketing

Kansas State University   1986 — 1988
Interior Design

Experience
Bickford Senior Living   April 2008 - Present
Swann Special Care Center  June 2005 - Present

Education
Parkland College   2005 — 2011

Experience
Independence Village of Midland   March 2015 - Present
Bickford Senior Living   November 2013 - February 2015
HealthSource Saginaw  July 2013 - November 2013
Kalkaska Memorial Health Center, LTC   December 1999 - July 2007

Education
Central Michigan University   2011 — 2013
Bachelor of Science (BS), Psychology

Northwestern Michigan College   2004 — 2011
AGS, Psychology, 3.75

Midland High   1978 — 1980
Diploma

Experience
Saginaw County Community Mental Health Authority  2015 - Present
Self-employed  October 1998 - Present
ESSK   September 2007 - December 2013
Bickford Senior Living   March 2012 - April 2013

Skills
Program Management, Event Management, Fundraising, Management, Leadership, Public Speaking, Recruiting, Nonprofits, Project Management, Public Relations, Customer Service, Event Planning, Microsoft Office, Leadership Development, Team Building, Process Improvement, Microsoft Excel, Strategic Planning, Time Management

Education
Michigan State University   2014 — 2015
State Accredited Nursing Home Administration Certification, Nursing Home Administration

Northwood University   2008 — 2010
Bachelor's degree, Business Administration and Management, General

Delta college
Associate of science, Biological Science

Experience
Home Instead senior care Springfield IL   April 2013 - Present
Bickford Senior Living   May 2013 - September 2014
Sacred heart convent   January 2007 - February 2013

Skills
Medical Terminology, Clinical Research, Hospitals, Critical Care

Education
LLCC

Lincoln Land Community College

Experience
Bickford Senior Living   June 2012 - January 2013
Aging Care Management   March 2007 - June 2012
Apostolic Christian Restmor   October 2008 - April 2011
Central Illinois Alzheimer's Association   February 2006 - July 2008
OSF Saint Francis Medical Center  August 1996 - September 2005

Skills
Microsoft Office, Public Speaking, Wellness, Microsoft Excel, Healthcare, Fitness, Microsoft Word, PowerPoint, Teaching

Education
University of Illinois at Urbana-Champaign
Bachelor of Science (BS), Therapeutic Recreation/Recreational Therapy

Experience
Right at Home  October 2007 - Present
Coram Healthcare  August 2006 - August 2007
Bickford Senior Living   September 2004 - July 2006
UNMC/Clarkson Hospital   April 1987 - July 2002

Education
Bellevue University   1989 — 1991
BA, Sociology, Psychology

College of St. Mary   1983 — 1986
AS, Respiratory Therapy

Experience
WesleyLife  February 2014 - Present
Des Moines Area Community College  August 2008 - Present
Claremont's Ramsey Village   October 2011 - February 2014
Bickford Senior Living   April 2011 - October 2011
Colby Properties, Inc.   November 1995 - April 2011
Senior Housing Consultants   February 2007 - February 2008

Skills
Human Relations, Financial Management, Legal Compliance, Computer Science, Healthcare Management, Business Analysis, Marketing Strategy, Leadership Development, Change Management, Employee Relations, Safety Management, Disaster Preparedness, Operations Management, Quick Study, Persuasion, Leadership Mentoring, Long-term Care, Healthcare, Training, Managerial Finance, Leadership, Team Building, Organizational..., Program Development, Public Speaking, Nonprofits, Customer Service, Strategic Planning

Education
Drake University   2006 — 2008
MBA, Business and Finance

Grand View College   2003 — 2005
B.A., Business

Des Moines Area Community College   1996 — 1998
A.A., Healthcare Administration

Experience
Bickford Senior Living   September 2014 - Present
Crossroads Hospice  December 2010 - September 2014
Crossroads Hospice  August 2009 - December 2010

Skills
Home Care, Medicaid, Organizational..., Healthcare, Case Managment, Elder Care, Nursing, Utilization Management, Strategic Planning, Long-term Care, Managed Care, Fundraising, Leadership, Physician Relations, Teaching, Coaching, Case Management, Mental Health, Customer Service

Education
University of Missouri-Kansas City   2004 — 2008
Fine Arts

Blue Valley High School   2000 — 2004

Experience
Pinnacle Ridge   July 2015 - Present
Bickford Senior Living   July 2014 - Present
KVC Health Systems  April 2014 - July 2014
Lakeview Village, Inc.   February 2008 - February 2014
Michaels Stores, Inc.   August 2003 - January 2013

Skills
Healthcare, Nursing, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Public Speaking, Time Management, Vital Signs, Leadership, Medical Terminology, Data Entry, Hospitals, Case Management, Patient Education, Patient Safety, Treatment

Education
Kansas City Kansas Community College   2006 — 2008
LPN, Practical Nursing, Vocational Nursing

Experience
Hope Network - Behavioral Health Services  August 2015 - Present
Bickford Senior Living   September 2013 - May 2015
American Cancer Society  February 2011 - August 2013
American Cancer Society  April 2010 - February 2011

Skills
Community Development, Community Outreach, Event Management, Event Planning, Fundraising, Gerontology, Grant Writing, Grants, Leadership, Health Promotion, Leadership Development, Marketing Strategy, Non-profits, Media Relations, Nonprofits, Philanthropy, Presentations, Problem Solving, Program Development, Public Relations, Public Speaking, Social Media, Social Media Marketing, Sponsorship, Strategic Planning, Volunteer Management, Volunteer Recruiting

Education
Central Michigan University   1995 — 2001

Muskegon Community College   1999 — 1999

Experience
Bickford Senior Living   May 2011 - Present
Bickford Senior Living   July 2003 - May 2011
Clarkson College  2008 - 2010

Skills
Elder Care, Patient Education, Patient Advocacy, Medication..., Medical/Surgical, Vital Signs, Customer Service, Community Outreach, Long-term Care

Education
Clarkson College   2008 — 2010
Bachelor of Science in Nursing (BSN), Nursing

Experience
Atria Senior Living  October 2014 - Present
Bickford Senior Living   March 2014 - September 2014
Senior Helpers  November 2013 - February 2014
Sunrise Senior Living  June 2011 - January 2013
Emeritus  January 2010 - June 2011
AAAccess Online Payment Solutions   October 2009 - February 2010
Evans & Associates  July 2007 - February 2009
W.W. Grainger   July 2005 - July 2007

Skills
Management, Account Management, Healthcare, Sales Management, Community Development, Marketing, Elder Care, Public Relations, Marketing Communications, Long-term Care, Home Care, Event Planning, Managed Care, Email Marketing, Strategic Planning, Marketing Strategy, CRM, New Business Development, Sales Process, Sales, Sales Operations, Direct Sales, Fundraising, Customer Service, Healthcare Management, Team Building, Hospitals, Leadership, Cold Calling, Medicare, Medicaid, Seniors

Education
Georgia State University - J. Mack Robinson College of Business   2003 — 2006
Bachlors in Business Administration, Marketing

Georgia Southern University   2000 — 2003

Experience
Dial Retirement Communities  August 2012 - Present
Bickford Senior Living   June 2008 - July 2012

Skills
Public Relations, Elder Care, Healthcare, Event Planning, Customer Service, Marketing Strategy, Marketing, Social Media, Team Building, Long-term Care, Leadership, Sales, Community Outreach, Nonprofits, Fundraising, Marketing Communications, Public Speaking, Strategic Planning

Education
Missouri Southern State University   1998 — 2002
Bachelor's degree, Speech Communication

Missouri Southern State University   1998 — 2002
Bachelor's degree, Mass Communication/Media Studies

Experience
The Fine Twine Co.   March 2012 - Present
StoneyBrook Suites Assisted Living - Dakota Dunes   December 2010 - March 2012
Bickford Senior Living   June 2009 - December 2010
Diocese of Sioux City  February 2008 - May 2009
First Federal Bank / VantusBank   August 2005 - February 2008

Skills
Social Media Marketing, Volunteer Management, Marketing Communications, Event Planning, Fundraising, Community Development, Public Relations, Event Management, Marketing Strategy, Sales, Advertising, Budgets, Customer Service, Newsletters, Public Speaking, Social Media, Marketing, Media Relations, Press Releases, Account Management, Editing, Leadership, Direct Mail, Microsoft Office, Strategic Planning, Community Outreach, Nonprofits

Education
Briar Cliff University   1994 — 1998
Bachelor of Arts, Mass Communications/Writing/Art

Briar Cliff University

Experience
Brookdale  April 2015 - Present
Senior Lifestyle Corporation  February 2014 - April 2015
Brookdale Senior Living  April 2012 - February 2014
Brookdale Senior Living  September 2011 - April 2012
Horizon Bay Retirement Living  December 2008 - September 2011
Bickford Senior Living   October 2007 - December 2008
Spectrum Retirement Communities   2004 - 2007

Skills
Team Building, Home Care, Elder Care, Healthcare, Healthcare Management, Long-term Care, Hospitals, Nursing, Medicare, Retirement Homes, Employee Relations, Strategic Planning, Coaching, Sales Management, Leadership Development, Seniors, New Business Development, Recruiting, Training, Community Outreach, Operations Management, Leadership, Customer Service, Case Managment, Public Speaking, Human Resources, Event Planning, Marketing, Strategy, Change Management, Management, CRM, Sales, Medicaid, Managed Care, Physician Relations, Healthcare Industry, Budgets, Fundraising, Business Planning, Staff Development, Hiring, Contract Negotiation, Organizational..., Policy, Performance Management, Executive Management, Employee Benefits, Onboarding, HIPAA

Education
Cleary University   1990 — 1995
BBA, Business Management

Experience
Bickford Senior Living   April 2015 - Present

Skills
Cooking, Computer Proficiency, Online Marketing, Office Management, Conflict Management, Medical Terminology, Legal Terminology, Customer Service, Microsoft Office, Filing, Business Planning, Direct Patient Care, Invoicing, Diet Planning, Nutrition, Food Preparation, Complaint Management, Keyboard Skills, Research, Office Administration, Microsoft Excel, Training, Healthcare, Team Building, Time Management, Microsoft Word, Hospitals, Budgets, Inventory Management

Education
Everglades University   2011 — 2016
Bachelor's Degree, Alternative and Complementary Medicine and Medical Systems

Kaplan University   2004 — 2005
Certificate Crime Scene Technician, Criminal Justice

US Navy Corps School   1995 — 1995
Diploma, Field Medicine

Talihina High School   1987 — 1988
High School

Experience
ScribeAmerica  September 2015 - Present
Bickford Senior Living   April 2015 - August 2015
ScribeAmerica  August 2013 - August 2015
Northwind Rehabilitation and Health Care Center   September 2014 - December 2014
Michigan State University, College of Arts and Letters  October 2012 - August 2014
The Offbeat Literary Magazine   September 2010 - December 2013
Michigan Trails and Greenways Alliance   January 2013 - September 2013
WRAC Department at MSU   August 2012 - August 2013
Edgewood United Church of Christ   September 2012 - June 2013
Michigan State University Press  September 2011 - November 2012

Skills
Epic Systems, Social Media, Photoshop, Customer Service, InDesign, Microsoft Office, Adobe Creative Suite, Dreamweaver, HTML, CSS, Memos, Reports, Newsletters

Education
Michigan State University   2010 — 2015
Bachelor of Arts (B.A.), English/Professional Writing, Graduated

Hudsonville High School   2006 — 2010

Experience
American Senior Communities  July 2015 - Present
Life Care Centers of America  April 2015 - June 2015
Success Developments   February 2014 - June 2015
Bickford Senior Living   July 2012 - February 2014

Skills
Managerial Finance, Marketing Communications, Microsoft Word, Health, HIPAA, Customer Service, Compliance, E-Learning, Employee Benefits, Interviews, Newsletters, Office Management, PowerPoint, Quality Assurance, Quality Management, Typing, Volunteer Management, Healthcare, Healthcare Management, Team Building, Elder Care, Home Care, Hospitals, Medicaid, Medicare, Physician Relations, Strategic Planning, Leadership

Education
Martin University   2010 — 2011
RCA/HFA course, Health/Health Care Administration/Management

Indiana Wesleyan University   2001 — 2004
Associate's degree, Business Administration and Management, General

Experience
Bickford Senior Living   February 2013 - Present
Lee Enterprises  July 2012 - February 2013
Lee Enterprises  2010 - November 2012
Horseshoe Casino  1999 - 2010

Skills
Social Media Marketing, Marketing Strategy, Customer Service, Strategic Planning, Marketing Communications, Marketing, Management, Microsoft Excel, Editing, Microsoft Word, Sales, Market Research, Sales Management, Media Relations, Public Relations, Leadership, Brand Development, Community Outreach, Outlook, Time Management, Marketing Management, Advertising, Facebook, Press Releases, Lead Generation, Cold Calling, B2B, Coaching, Digital Marketing, Digital Media, Nonprofits, Sales Operations, Social Media, Social Networking, Strategy, Email Marketing, Event Planning, Online Marketing

Education
Indiana Wesleyan University   2011 — 2013
Bachelors, Business

Indiana Wesleyan University   2009 — 2011
Associate of Science, Business Management

Experience
East County Regional Library   September 2014 - Present
Morgan County Public Library  May 2014 - August 2014
Indiana University Bloomington Residential Programs and Services Libraries   August 2013 - May 2014
Monroe County Public Library  February 2013 - September 2013
Bickford Senior Living   August 2012 - December 2012
Marion Public Library  June 2012 - August 2012
Nordstrom Direct  July 2011 - August 2011
Marion Public Library  June 2010 - August 2010
Self-Employed  June 2008 - June 2010

Skills
Young Adult Services, Young Adult Literature, Teen Programming, Customer Service, English language skills, Japanese culture, American Politics, LGBT rights, Library Science, Libraries, Information Literacy, Community Outreach

Education
Indiana University Bloomington   2013 — 2014
Master's Degree, Library Science, Children's and Young Adult Services Specialization

Coe College   2008 — 2012
Bachelor's degree, Sociology and Gender Studies, 4.0 GPA

Experience
Bickford Senior Living   May 2014 - Present
Big Brothers Big Sisters of Siouxland  October 2009 - May 2014
Big Brothers Big Sisters of Siouxland  May 2008 - October 2009
Heartland Counseling Services   June 2006 - May 2008
Mid-Step Services, Inc.   November 2002 - May 2006

Skills
Program Development, Strategic Planning, Grant Writing, Social Services, Community Outreach, Leadership, Grants, Volunteer Management, Teaching, Mental Health, Nonprofits, Psychotherapy, Case Managment, Public Speaking, Case Management, Community Development, Conflict Resolution, Crisis Intervention, Fundraising, Policy, Training

Education
University of Iowa   2008 — 2011
Master's degree, Social Work

The University of South Dakota   2002 — 2006
Bachelor's degree, Social Work

Experience
ITT Technical Institute  September 2014 - Present
St. Clair Shores Public Library   August 2012 - September 2014
Wayne State University  August 2012 - May 2013
Multicultural Books and Videos   June 2012 - August 2012
Bickford Senior Living   November 2008 - July 2011
Yellowbook  February 2007 - October 2008
The Hutchinson News  October 2005 - February 2007
Girl Scouts of Mid-Continent Council   November 2002 - October 2005
University of Kansas  August 1997 - May 1999

Skills
Event Planning, Marketing Communications, Editing, Community Outreach, Copy Editing, Proofreading, Advertising, Community Development, Library Reference, Fundraising, Writing, Staff Mentoring, Event Marketing, Volunteer Recruiting, Community Relations, Instructional Design, Public Health..., Collection Development, Reader's Advisory, Metadata Standards, Research, Libraries, Public Speaking, Social Media, Teaching, Higher Education, Nonprofits

Education
Wayne State University   2012 — 2014
Masters, Library Information Sciences

University of Kansas   1997 — 1999
Master of Arts, English

Ottawa University   1993 — 1997
Bachelor of Arts, English

Experience
Atria North Point   December 2014 - Present
Daymon Worldwide  November 2014 - Present
Bickford Senior Living   April 2013 - September 2014
Senior Lifestyle Corporation  January 2013 - April 2013
Advantage Sales & Marketing  October 2010 - October 2012
Advantage Sales & Marketing   October 2010 - October 2012
Cypress Court at Decatur   February 2005 - February 2007

Skills
Consumer Products, Spectra, AC Nielsen, Shopper Marketing, Merchandising, Customer Insight, Trade Shows, Market Planning, In-store Marketing, Trade Marketing, Brand Management, Brand Awareness, Retail, Planograms, Relationship Marketing, Marketing, Key Account Development, Marketing Strategy, FMCG, Marketing Management, Sales, Grocery, IRI, Food, Menu Development, Culinary Skills, Customer Service, Inventory Management, Team Building, Account Management

Education
Art Institute of Atlanta   1993 — 1994
Associate of Arts (A.A.), Culinary Arts/Chef Training, 14

Experience
Symphony Health Solutions  March 2015 - Present
Lexington Health Network  March 2014 - March 2015
Lexington Health Network  February 2014 - June 2014
Lexington Health Network  July 2013 - February 2014
Bickford Senior Living   April 2011 - September 2012
Pine Acres Rehab and Living Center   November 2007 - April 2011
Western DuPage Special Recreation Association (WDSRA)   September 2006 - May 2007

Skills
Long-Term Care..., Home Care, Elder Care, Community Outreach, Cpr Certified, Healthcare Management, Medicaid, Leadership

Education
Aurora University   2012 — 2014
MBA

Aurora University   2002 — 2007
Bachelor of Science (B.S.), Therapeutic Recreation/Recreational Therapy

Experience
Bickford Senior Living   August 2015 - Present
Emerson Process Management  March 2015 - August 2015

Skills
Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Research, PowerPoint, Sales, Customer Service, Budgets, Marketing, Project Management, Public Speaking, Strategic Planning, Team Building

Education
Iowa State University   2002 — 2005
Master of Education (M.Ed.), Higher Education/Higher Education Administration

University of Iowa   1998 — 2001
Bachelor of Science (B.S.), Health, Leisure & Sports Studies

Experience
Muscular Dystrophy Association  April 2007 - Present
Bickford Senior Living   August 2005 - August 2007

Education
Eastern Illinois University   1995 — 1999

Experience
Bickford Senior Living   June 2003 - Present

Education
Kansas State University   1997 — 2001

Experience
Benton House  June 2015 - Present
A Place for Mom  March 2015 - June 2015
Bickford Senior Living   May 2011 - March 2015
R-G Federal Credit Union   September 2009 - April 2011
Z Gallerie  September 2007 - March 2009

Skills
Leadership, Marketing, Time Management, Sales, Social Networking, Customer Service, Customer Satisfaction, Training, Team Building, Management, Leadership Development, Client Relations, Account Management, Business Development, Strategic Planning, Personnel Management, Budget Creation &..., Employee Learning &...

Education
The University of Kansas   2000 — 2004
BA, Communication Studies

Experience
Bickford Senior Living   October 2014 - Present
Pinnacle Ridge   May 2013 - September 2014
Golden Living  November 2011 - May 2013
Heartland Hospice  June 2011 - December 2011
ManorCare Health Services  April 2010 - June 2011
Pioneer Ridge Health Center   June 2009 - September 2009
United States Smokeless Tobacco Brands Inc.   May 1998 - June 2009

Skills
Healthcare, Medicare, Elder Care, Long-term Care, Public Speaking, Strategic Planning, Medicaid, Marketing, Employee Relations, Leadership, Public Relations, Microsoft Excel, Outlook, PowerPoint, HIPAA, Microsoft Office, Marketing Strategy, Market Planning, Human Resources, Health Insurance, Talent Acquisition, Patient Advocacy, Social Services, Business Planning

Education
Baker University   2006 — 2008
MBA, Finance, Human Resources

Wichita State University   1992 — 1998
Bachelor of Science, Business Administration, Marketing

Experience
Preferred Case Management  May 2014 - Present
Bickford Senior Living   December 2011 - Present
Gentiva Health Services  February 2008 - June 2010

Skills
Home Care, Healthcare, Nursing, Patient Safety, Wound Care, Hospitals, Medicare, Healthcare Management

Education
Baldwin-Wallace College
Bachelor of Science (B.S.), Biology, General

Wayne State University
Bachelor of Science Nursing, Registered Nursing/Registered Nurse

Experience
Bickford Senior Living   January 1996 - Present

Education
The University of Kansas   1989 — 1991
Master of Health Administration

Experience
Bickford Senior Living   2011 - Present
Bickford Senior Living   2008 - 2011

Skills
Home Care, Event Planning, Healthcare Management, Case Managment, Volunteer Management, Social Media, Hospitals, Event Management, Market Planning

Education
University of Nebraska at Kearney   1997 — 2001
BS in Communications

Hemingford High School   1994 — 1997
General

Experience
Bickford Senior Living   August 2015 - Present
Meridian Senior Living  October 2013 - August 2015
Southeastern Ohio Heart, Lung and Vascular Center, Genesis Medical Group, Genesis Healthcare System   April 2013 - August 2013
Primrose Retirement Communities  September 2010 - February 2013
Primrose Retirement Communities  April 2008 - September 2010
Emeritus  February 2007 - April 2008
Assisted Living Concepts  1998 - 2007

Skills
Microsoft Office, Excel, Customer Service, Customer Relations, Microsoft Excel, Microsoft Word, Healthcare, Payroll, Public Speaking, Home Care, Elder Care, Medicare, Healthcare Management, Hospitals, Leadership, Medicaid, Team Building, Nursing, Case Managment, Social Services, Employee Benefits, Human Resources, Healthcare Information..., Physician Relations, Wound Care, Long-term Care, Patient Safety, Marketing Strategy, Sales Management, Sales Operations, Operations Management, New Business Development, Cpr Certified, HIPAA, Managed Care, Strategic Planning, Quality Improvement, Healthcare Consulting, Patient Advocacy, Seniors, EHR, Healthcare Industry, EMR, Retirement Homes, Physicians, Acute Care, Medical/Surgical, Medical Terminology, JCAHO, Program Development

Education
Ohio University   1992 — 1993
LPN, 20 years of Senior Living Management Experience

Mid East Ohio Technical School   1989 — 1991
LPN, Nursing

Maysville   1988 — 1991

Experience
Bickford assisted living and memory care   May 2011 - Present
Bickford Senior Living   May 2011 - Present
Teal Run Apartments   July 2008 - September 2008
Michigan Heartland Goodwill Industries of Battle Creek, MI   February 1990 - January 1995
Mecosta-Oscela Intermediate Schools   November 1988 - May 1989
Michigan Career and Technical Institute  June 1987 - July 1987

Education
Ferris State University   1986 — 1989
B/A, Social Work

Experience
Iseman Homes  October 2014 - Present
Ottumwa Regional Health Center  October 2013 - 2014
Golden Horizon   August 2011 - 2013
Bickford Senior Living   September 2007 - 2009
Assisted Living Concept   July 2005 - 2007
Matney Colonial Manor   January 1997 - 2005
Heritage Of Bridgeport   February 1984 - 1994

Skills
Healthcare, Healthcare Management, Managed Care, Hospitals, Medicare, Home Care, Nursing, Healthcare Information..., Healthcare Consulting, Team Building

Education
Chadron State College

Experience
Autumn Terrace   September 2015 - Present
University of Central Missouri  January 2009 - Present
Fundamental LTC   September 2014 - September 2015
Bickford Senior Living   June 2013 - September 2014
Senior Star Living at Villa Ventura   May 2012 - April 2013
Villa Ventura   May 2007 - May 2012
Groves Community Hospice   May 2006 - May 2007

Skills
Healthcare, Public Speaking, Non-profits, Healthcare Management, Community Outreach, Event Planning, Elder Care, Volunteer Management, Customer Service, Program Development, Team Building, Fundraising, Teaching, Home Care, Public Relations, Coaching, Leadership Development, Strategic Planning, Microsoft Office, Gerontology, Public Health, Higher Education, Research, EMR, HIPAA, Organizational..., PowerPoint, Medicaid, Medicare, Data Analysis, Quality Improvement, Editing, EHR, Newsletters, Employee Relations, Policy Analysis, Nonprofits, Long-term Care, Social Services, Hospitals, Leadership, Cpr Certified, Physicians, Healthcare Consulting, Nursing, Physician Relations

Education
University of Missouri-Columbia   2011 — 2013
Masters of Healthcare Administration, Healthcare Administration

Central Missouri State University   2001 — 2005
Masters of Science, Social Gerontology

University of Central Missouri   1990 — 1993
BS, Broadcasting

Experience
Bickford Senior Living   February 1994 - Present

Education
Minnesota State University, Mankato
BSN, Nursing, minor Sociology, minor Psychology

Experience
Bickford Senior Living   September 2011 - Present
country health nursing home   June 2010 - September 2011

Education
Parkland College

Experience
Carl T. Curtis Health Education Center   2011 - Present
Carl T. Curtis Health Education Center   2007 - 2011
Countryside Senior Living   2006 - 2007
Bickford Senior Living   2000 - 2006

Education
Southeast Community College   2010 — 2012
Associates Degree, Long Term Care Administration

St. Luke's School of Nursing   1985 — 1989
RN-Diploma, Nursing

Experience
Miller Senior Center   June 2015 - Present
Alzheimer's Association  May 2007 - November 2011
Bickford Senior Living   October 2006 - May 2007
Pekin Park District's Miller Senior Center   August 2004 - September 2006

Skills
Program Development, Program Management, Case Management, Training, Program Evaluation, Staff Development, Healthcare, Project Planning, Community Outreach, Volunteer Management, Budgets, Grant Writing, Nonprofits, Grants, Fundraising, Social Services, Compassion, Community Development, Alzheimer's disease, Crisis Intervention, Workshop Facilitation, Public Speaking, Event Planning

Education
University of Illinois Springfield   2004 — 2006
MA, Human Services

Bradley University   2001 — 2003
BS, Psychology

Experience
Vetter Health Services  July 2015 - Present
The Waterford at Williamsburg   May 2012 - July 2015
Lia Sophia Jewelry  April 2010 - January 2015
Grand Lodge at the Preserve   May 2010 - May 2012
Bickford Senior Living   December 2002 - May 2010
Anis Eye Institute and the Nebraska Eye Surgical Center   October 2001 - December 2002

Skills
Healthcare, Public Speaking, Customer Service, Strategic Planning, Newsletters, Budget, Public Relations, Marketing Strategy, Advertising, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Research, Change Management, Team Building, Process Improvement

Education
Southeast Community College   1991 — 1993
Associates of Applied Science, Administrative Office Management

Syracuse High School   1987 — 1991

Experience
Bickford Senior Living   December 2010 - Present

Skills
Direct Patient Care, Nursing Process, Delegation, Communication, Document Processing, Leadership, Teamwork, Critical Thinking

Education
Black Hawk College   2011 — 2014
Associate's degree, Nursing Education

Experience
Lutheran Life Villages  January 2013 - Present
Bickford Senior Living   January 2010 - January 2013
Bickford Senior Living   February 2008 - January 2013
Professional Medical Billing  May 2004 - February 2008
Parkview Physician Group   April 2000 - May 2004

Education
Ivy Tech Community College   1995 — 1998
Associate's degree, Medical Assistant and Coding Specialists

University of Dayton   1976 — 1977

Experience
Bickford Senior Living   July 2014 - Present
GrandView Alzheimer's Special Care Center   September 2012 - May 2014
Apostolic Christian Skylines Home Care Services   2008 - 2012
Apostolic Christian Skylines   April 2008 - October 2009
Institute of Physical Medicine and Rehabiliation-Senior World   June 2004 - November 2007
Networking Care, Inc.   1991 - 2004

Skills
In-Home Care Management, Teaching Social Sciences, Staff Development, Human Resources, Alzheimer's Care, Large Event Planner, Activity Programming..., Non-profits, Geriatric Care Manager, Fundraising, Budget Development and..., Marketing Strategy, Customer Oriented, Communication Skills, Writing, Public Speaking, ADP Payroll, Matrix System, Care Planning, Client Billing, Leadership, Job Scheduling, Employee Handbooks, Employee Management, Employee Training, Problem Solving, Creativity, Strategic Planning, Keen Listener, Microsoft Word, Microsoft Excel, Microsoft Office 2007, New Business Development, Newsletters, Office Management, Organization, PowerPoint, Recruiting, Gerontology, Administrative..., Group Activities, ValidationTherapy

Education
University of Illinois Springfield   1988 — 1991
Master of Arts (M.A.), Gerontology

Illinois State University
Bachelor of Science (B.S.), Psychology

Experience
Bickford Senior Living   June 2012 - Present
Seasons Hospice and Palliative Care  August 2010 - June 2012
Seasons Hospice and Palliative Care  November 2009 - August 2010
Sunrise Senior Living  January 2008 - January 2009
Church Creek   August 2007 - May 2008
Sunrise Senior Living  November 2005 - August 2007
Lexington Healthcare  June 2002 - November 2005

Education
DePaul University
Bachelor of Arts, Human Development and Aging

Experience
Bickford Senior Living   September 2012 - Present
Audio Central Alarm   June 2007 - January 2011
Alliance Security Network   April 2005 - January 2007

Skills
Medical Terminology, Patient Safety, Data Entry, Elder Care, Patient Advocacy, HIPAA, Customer Service, Microsoft Office

Education
Delta College   2001 — 2013
Associate of Science (AS)

Davenport University-Eastern Region   2003 — 2006
Registered Nursing/Registered Nurse

Experience
St. Francis Nursing Home  July 2011 - February 2012
Bickford Senior Living   2012 - 2012

Education
Saginaw Public Adult Alternative   2008 — 2009
High School Diploma

Delta College

Experience
Bickford Senior Living  

Education
MidAmerica Nazarene University   1991 — 1995
Bachelor of Business Administration (B.B.A.)

Experience
Practice Foundations   2012 - Present
Jumpdog Marketing Inc.   April 2014 - June 2015
Pet Partners LLC  2008 - 2012
Bickford Senior Living   2001 - 2008
Guardian Angel Community Services  2000 - 2001
Naperville Area Humane Society  1997 - 2000
Mariner Health Care  1996 - 1997
Lutheran Social Services of Illinois  1994 - 1996
National Medical Enterprises  1989 - 1994

Skills
Business Analysis, Financial Analysis, Marketing Management, Management, Strategic Planning, Employee Training, Operations Management, Team Leadership, Marketing, Project Management, Marketing Communications, Customer Service, Marketing Strategy, Team Building, Budgets, Public Speaking, Training, Public Relations, Leadership, Event Planning

Education
Truman State University
B.A, Business Administration

Experience
Vera Bradley  September 2014 - Present
North Park University  August 2013 - May 2014
Bickford Senior Living   August 2012 - February 2013

Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Time Management, Teamwork

Education
City Colleges of Chicago-Harold Washington College   2014 — 2016
Social Work

Woodstock North High Sch   2009 — 2013
Diploma, General Studies

Experience
Appletree Learning Center & Preschool   July 2015 - Present
Bullfrogs & Butterflies Christian Learning Center & Preschool   June 2014 - July 2015
Bickford Senior Living   January 2015 - April 2015
Lane Bryant  July 2011 - August 2014
Legends Sports Photography  2008 - June 2014
Central Michigan University  August 2009 - May 2011

Skills
Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Research, Microsoft Excel, Social Media, Customer Service, Social Networking, Management, Child Development

Education
Western Michigan University   2013 — 2015
Bachelor of Applied Science (BASc), Child and Family Development

Central Michigan University   2009 — 2011
Child Development