Blue Cross Blue Shield of Illinois
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, IL CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Prime Therapeutics, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
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Blue Cross Blue Shield of Illinois Employees
US Foods August 2010 - Present
Blue Cross Blue Shield of Illinois May 2010 - August 2010
Alere Medical April 2009 - March 2010
Kaplan Financial Education March 2007 - August 2008
University of Chicago Medical Center May 2001 - February 2007
Skills
Agile Methodologies, Business Process..., Iterative, Training, SDLC, Business Process..., Requirements Gathering, Software Implementation, Business Analysis, Requirements Analysis, Visio, Process Improvement, User Acceptance Testing, SharePoint, Agile, ARIS, ERP, Business Process, Integration, Analysis, Testing, Quality Assurance, Change Management, Project Management, SQL, Business Process Design
Education
University of Illinois Springfield 1979 — 1993
MBA
University of Illinois Springfield 1976 — 1979
BA, Communications
Blue Cross Blue Shield of Illinois June 2014 - Present
Skills
Marketing Communications, Training & Development, Large Group Facilitation, Editing, Writing, Integrated Marketing, Marketing Strategy, Promotions, Advertising, B2B, Market Planning, Direct Marketing, CPLP, Employee Training, Training, Workshop Facilitation, Strategy, Instructional Design, E-Learning, Marketing, Product Marketing, Creative Direction, Cross-functional Team..., Analysis, Retail, Team Building, Management, Leadership, Sales
Education
Keller Graduate School of Management 1999 — 2001
Master of Business Administration, Marketing and Human Resources Management
University of Iowa 1985 — 1990
Bachelor of Arts, French Language and Culture
ITFocus Inc 2008 - Present
Thomas Jefferson University 2015 - 2015
Thomas Jefferson University 2015 - 2015
HBO January 2006 - December 2007
Stryker Orthopaedics January 2005 - December 2005
Pearson Technology Group January 2004 - December 2004
Blue Cross Blue Shield of Illinois June 2003 - December 2003
Vicom Computer Services, Inc October 2002 - May 2003
Intira Corp May 2000 - May 2001
Aspen Consulting Inc February 1996 - March 2000
Skills
Integration, Project Management, Software Development, Linux, Unix, Software Project..., Business Analysis, SDLC, Active Directory, SQL, Databases, Oracle, Disaster Recovery, Servers, Solaris, High Availability, Red Hat Linux, Cluster, Enterprise Software, Data Migration, HP-UX, Hardware, Consulting, Management
Education
University of Rochester 1990 — 1993
Mechanical
Blue Cross and Blue Shield of Nebraska March 2015 - Present
Blue Cross and Blue Shield of Nebraska February 2014 - February 2015
Blue Cross Blue Shield of Nebraska January 2008 - February 2014
Blue Cross and Blue Shield of Nebraska April 2005 - December 2007
Blue Cross Blue Shield of Illinois June 1995 - April 2005
Skills
Employee Benefits, Employee Relations, Deferred Compensation, Talent Management, HRIS, Employee Engagement, Organizational..., Coaching, Leadership Development, Personnel Management, Change Management, Team Building, Recruiting, Executive Pay, Talent Acquisition, Strategic Planning, Insurance, Payroll, Board Relations, Executive Compensation..., Incentive Programs, Conflict Resolution, Training, Compensation, HR Strategy
Education
University of Illinois at Urbana-Champaign
Master's Degree, Labor and Industrial Relations
University of Illinois at Urbana-Champaign - College of Business
Bachelor's Degree, Business Adminstration
Volt - Caterpillar Inc June 2015 - Present
Hidden Valley Community Church July 2013 - Present
Caterpillar Inc. November 1996 - July 2013
Northwoods Community Church May 2010 - July 2012
Music Together September 2007 - January 2012
Blue Cross Blue Shield of Illinois January 2009 - April 2010
Northwoods Community Church 2008 - 2010
Music Together of Peoria 2007 - 2010
Music Together of Peoria 2007 - 2010
McGraw-Hill January 1995 - November 1996
Skills
Six Sigma, Cross-functional Team..., Team Building, Change Management, Team Leadership, Data Analysis, Process Improvement, Value Stream Mapping, Black Belt, Volunteer Management, Volunteer Recruiting, DMAIC, Root Cause Analysis, Coordinating Special..., Process Consulting, Project Coaching, Praise & Worship, Singing, Retail Management, Volunteer Leadership, Volunteer Engagement, Volunteer Coordinating, Project Coordinating, Value Stream, Leading Cross..., Process Transformation, Lean Sigma, Ministry Leadership, Ministry Development, Campus Ministry, Music Ministry
Education
University of Phoenix 2002 — 2007
Master of Business Administration (MBA), eBusiness
University of Phoenix 2000 — 2007
Bachelor of Science, Business (BSB)
Blue Cross and Blue Shield Association October 2013 - January 2014
Blue Cross Blue Shield of Illinois September 2008 - November 2010
PricewaterhouseCoopers July 2008 - August 2008
Northern Trust November 2007 - June 2008
Skills
Business Analysis, Business Intelligence, Crystal Reports, Cognos, SQL, Microsoft SQL Server, PL/SQL, T-SQL, Teradata, Access, JavaScript, Data Analysis, VB.NET, Microsoft Excel, Microsoft Word, PowerPoint, Ad Hoc Reporting, Healthcare, HIPAA, User Acceptance Testing, Project Management, Business Requirements, Technical Documentation, Technical Training, SDLC, Teradata Data Warehouse, Data Mapping, Data Manipulation, Technical Requirements, Business Objects, Analysis, Requirements Gathering, Visio
Education
University of Pune
Bachelor's in Engineering
UnitedHealth Group August 2015 - Present
Mercer January 2015 - August 2015
Businessolver March 2012 - December 2014
Principal Financial Group March 2006 - January 2012
Marsh 2003 - 2006
CIGNA Healthcare 1999 - 2002
Coventry Health Care 1992 - 1999
Blue Cross Blue Shield of Illinois 1991 - 1992
Rush University Medical Center 1986 - 1991
University of Michigan Health System 1983 - 1986
Skills
Health Insurance, Customer Relations, Employee Benefits, Plan Design, Wellness Programs, Strategic Planning, Negotiation, Pricing, Problem Solving, Team Leadership, Customer Presentations
Education
University of Iowa
University of Northern Iowa
Blue Cross Blue Shield of Illinois June 2013 - Present
Blue Cross Blue Shield of Illinois July 2007 - March 2014
AT&T March 2005 - June 2007
Skills
Call Center, Customer Service, Health Insurance, Outlook, Insurance, Access, Process Improvement, Microsoft Excel, Lotus Notes, PeopleSoft, Salesforce.com, Microsoft Office, Training, Human Resources, HIPAA, Leadership, Data Entry, Benefits Administration, Recruiting, Microsoft Word, Business Analysis, PowerPoint, Sales, Customer Satisfaction, Claim, Team Leadership, Data Analysis, Telephone Skills, Risk Management, Healthcare, Teamwork, Medicare, Employee Relations, Payroll, PPO, Time Management, Administration, Accounts Receivable, Management, Claims Management, Analysis, Customer Retention, Financial Analysis, Office Management, Health Savings Accounts, Cold Calling, Call Centers
Education
Lindenwood University 2013 — 2015
Master of Healthcare Administration
University of Illinois Springfield 2009 — 2012
Bachelor's degree, Business Administration and Management, General
Premera Blue Cross October 2014 - Present
Premera Blue Cross August 2014 - October 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2013 - July 2014
Texas Roadhouse October 2007 - July 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2011 - April 2013
Blue Cross Blue Shield of Illinois August 2010 - July 2011
University of Iowa Hospital May 2007 - May 2010
Skills
Management, Analysis, Budgets, Marketing, Sales, Program Management, Microsoft Excel, Customer Satisfaction, Employee Benefits, Accounting, Finance, Customer Service, Leadership, Microsoft Office, Strategic Planning, Time Management
Education
University of Iowa 2006 — 2010
Bachelor of Science, Political Science
University of IowaIowa 2006 — 2010
Bachelor of Arts, Economics
State Farm Agent April 2004 - Present
State Farm Insurance April 2004 - November 2010
Blue Cross Blue Shield of Illinois 1993 - 2000
Skills
Insurance, Property & Casualty..., Disability Insurance, Commercial Insurance, General Insurance, Health Insurance, Life Insurance, Financial Analysis, Term Life Insurance, Long Term Care Insurance, Training, Umbrella Insurance, Fixed Annuities, Homeowners, Management, Marketing, Team Building
Education
University of Illinois at Urbana-Champaign 1986 — 2000
Bachelor of Arts (B.A.), Communication, General
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas January 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2011 - January 2015
Humana July 2010 - July 2011
Humana August 2008 - July 2010
Truven Health Analytics July 2007 - August 2008
Blue Cross Blue Shield of Illinois May 2006 - August 2006
Chrysler May 2004 - September 2004
Skills
SAS, PL/SQL, DecisionAnalyst
Education
University of Michigan 2005 — 2007
MHSA, Health Services Administration, Public Health
University of Michigan 2000 — 2005
BA, Economics
Aon Hewitt November 2007 - Present
Buck Consultants July 2007 - November 2007
Blue Cross Blue Shield January 2007 - July 2007
Hewitt Associates December 2002 - January 2007
Blue Cross Blue Shield of Illinois 2007 - 2007
Skills
Incentive Programs, Compensation, HR Consulting, Job Analysis, Job Evaluation, Compensation Structures, Human Resources, Performance Management, HR Transformation
Education
University of Minnesota - Carlson School of Management 2001 — 2003
MA - HRIR, Human Resources and Industrial Relations
University of Illinois at Urbana-Champaign 1997 — 2001
Bachelor of Science (B.S.), Psychology
Blue Cross Blue Shield of Illinois November 2008 - Present
WellPoint August 2007 - November 2008
Humana September 2003 - July 2007
Benefitmall 1999 - 2003
UnitedHealthCare 1994 - 1999
Prudential 1984 - 1994
Skills
Health Insurance, Employee Benefits, Group Medical, Underwriting, Managed Care, Insurance, Brokers, Sales, Health Savings Accounts, Disability Insurance, Account Management, Benefits Administration, Life Insurance, Self-funded, Medicare, Healthcare
Education
University of Illinois at Urbana-Champaign 1977 — 1981
Bachelor of Science, Labor and Industrial Relations
Advocate Health Care November 2010 - Present
Blue Cross Blue Shield of Illinois July 2005 - January 2011
American Imaging Management, Inc. 2004 - 2005
Skills
Process Improvement
Education
University of Michigan
Randstad Professionals August 2011 - May 2012
Home 2005 - 2011
HCSC February 2002 - May 2005
Blue Cross Blue Shield of Illinois 2003 - 2005
TechMark Solutions December 2001 - January 2003
Ameritech 1997 - 2001
University of Michigan College of Engineering Center for Professional Development 1994 - 1996
Skills
Process Improvement, Program Management, Vendor Management, Business Analysis, Microsoft Office, Change Management, MS Project, Microsoft Excel
Education
University of Michigan 1992 — 1996
BA, Economics and German
OAG September 2011 - Present
Health Management Systems November 2008 - August 2011
PepsiCo March 2007 - September 2008
Freddie Mac February 2006 - February 2007
Blue Cross Blue Shield of Illinois July 2005 - January 2006
Freddie Mac June 2004 - March 2005
Skills
DB2, Data Warehousing, Data Migration, Oracle, Sybase, Windows, AIX, Data Modeling, Performance Tuning, ETL, Disaster Recovery, Unix, Databases, Database Design, Database Administration
Education
Madras University 1995 — 1999
B.E, EEE
S.V.Junior Colleage, Tirupathi 1992 — 1994
Intermediate
Blue Cross Blue Shield of Illinois 2005 - Present
Arthur Andersen LLP 1999 - 2001
Education
University of Illinois at Urbana-Champaign
BS, LAS
LLK Consulting January 2008 - Present
LLK Enterprises January 2002 - Present
Dimensions Crafts LLC April 2006 - December 2008
Wilton Craft Products, Dimensions Division April 2006 - December 2008
ICON Designs January 2002 - April 2006
Health Management Systems June 1998 - August 2001
Health Management Systems January 1984 - January 2001
Blue Cross Blue Shield of Illinois June 1976 - August 1984
Skills
Excel, Documentation, Access, Business Analysis, Quality Assurance, Testing, Microsoft Office, Requirements Analysis, Software Documentation, Microsoft Excel, Integration, Troubleshooting, Product Development, Business Process, Databases, Disaster Recovery, Analysis
Education
American Conservatory of Music
Bachelor of Science, Music Education
Reading Area Community College (RACC)
Associate of Arts (AA), Access
Springfield College in Illinois
Associate of Arts, Music Education
University of Illinois at Urbana-Champaign
Master of Science, Music Education
University of Illinois at Urbana-Champaign
Master of Science, Music Education
Regency Hospital Company March 2013 - Present
Kindred Healthcare January 2011 - Present
Regency Hospital Company 2013 - 2013
Kindred Healthcare 2011 - 2011
Central DuPage Hospital April 2003 - August 2006
Blue Cross Blue Shield of Illinois April 2000 - August 2002
Skills
Inpatient, Coaching, Patient Safety, Managed Care, Hospitals, ICU, Human Resources, Nursing Care, Physician Relations, Healthcare Management, Acute Care, EMR, BLS, Patient Advocacy, Healthcare Information..., Healthcare, Nursing Education, Home Care, Telemetry, Critical Care, Medical/Surgical, Nursing, Nursing Management, Leadership, JCAHO, Physicians, Meditech, Palliative Care, Quality Improvement, Long Term Acute Care, Medication..., Elder Care, ACLS, Utilization Review
Education
University of Phoenix 2004 — 2006
MSN/Ed, Nursing and Healthcare Education
Blue Cross Blue Shield of Illinois
Skills
HIPAA, EDI, Provider Relations, Mainframe, Visio, TSO, JCL, COBOL, SDLC, Easytrieve, CICS, Software Documentation, DB2, VSAM, Health Insurance
Education
University of Illinois at Urbana-Champaign
Bachelors, Education
Blue Cross Blue Shield of Illinois
Education
University of Illinois at Urbana-Champaign 1970 — 1971
Master's Degree, English Literature (British and Commonwealth)
Bradley University 1962 — 1966
Bachelor's Degree, English Literature (British and Commonwealth)
Blue Cross Blue Shield of Illinois October 2011 - Present
Education
University of Phoenix 2011 — 2013
Bachelor's, Health Administration/Health Management
University of Phoenix 2009 — 2011
Associate of Arts, Health Care Administration/Medical Records
Quincy High School, Quincy Illinois 1986 — 1989
high school diploma
Towers Perrin May 1997 - January 2005
Blue Cross Blue Shield of Illinois April 1996 - May 1997
UnitedHealthcare July 1990 - March 1996
Skills
Employee Benefits, Insurance
Education
University of Illinois at Urbana-Champaign
Bachelor of Science (BS), Marketing
University of Illinois at Urbana-Champaign
Bachelor of Arts (BA), Economics