HCSC Company
Industry: Managed care company
DescriptionHealth Care Service Corporation is a not-for-profit corporation health insurance company in the United States. HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. Headquarters: Chicago, Illinois, United States CEO: Paula Steiner Number of employees: 22,000 Chief information officer: Steve Betts Subsidiaries: Blue Cross and Blue Shield of Texas, SVPs: Michael Frank (Tri-state Plans), Steve Betts, Eric Feldstein, Nazneen Razi
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HCSC Employees
Optum Insight 2013 - 2014
MedSynergies January 2012 - January 2013
MedSynergies August 2006 - January 2012
HCSC 2006 - 2006
First Consulting Group (now CSC) 1994 - 2006
Perot Systems June 1990 - August 1994
Skills
Consulting, Healthcare Consulting, IT Strategy, Management Consulting, Revenue Cycle, EHR, CRM, Executive Management, Account Management, Change Management, EMR, HIPAA, Informatics, Onboarding, Strategic Planning, Physician Relations, HL7, Process Improvement, Business Analysis, Program Management, Business Process..., Leadership, Project Management, Healthcare, Strategy, Business Intelligence, Healthcare Management, Software Implementation, Employee Relations, Healthcare Information..., Health Information..., Team Building, Physicians, Revenue Cycle Management, Healthcare Industry, Performance Improvement
Education
Dallas Baptist University
HCSC Conversion TesterDeloitteJanuary 2015 - March 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas April 2014 - December 2014
JPMorgan Chase February 2013 - April 2014
Citi January 2011 - January 2013
WebOps, LLC February 2009 - November 2010
Skills
SDLC, SQL, Agile Methodologies, Requirements Analysis, Applicant Tracking..., Java, Oracle, QC, ALM, Unix
Education
Andhra University 2001 — 2003
Master of Business Administration (M.B.A.), Human Resources Management
Andhra University 1998 — 2001
Bachelor of Science (BSc), Computer Science
HCSC July 1970 - May 2008
Skills
Healthcare Management, Disaster Recovery, Computer Security, Diversity Training, Business Continuity, Backup & Restore, Employee Training, Written & Oral...
Education
DePaul University
Bachelor's degree, Business Administration and Management, General
Ryan Electrical Solutions September 2013 - Present
Central Illinois Networking Group June 2014 - Present
BNI Capital City Business Builders October 2013 - Present
Mining for Clients with Prospectors October 2013 - Present
BNI Capitol City Business Builders October 2011 - August 2013
U.S. Cellular October 2008 - May 2013
HCSC 2013 - 2013
Circuit City October 2005 - October 2008
NPC International 2000 - 2005
Skills
Customer Satisfaction, Customer Retention, Wireless, Account Management, Sales, Sales Management, Sales Operations, Team Building, Retail, Sales Process, Customer Experience, B2B, Cold Calling, Solution Selling, Cross-functional Team..., Strategic Planning, Customer Acquisition, Leadership, Salesforce.com, Team Leadership, Cellular Communications, Direct Sales, Customer Service, Telecommunications, Management, Call Centers, Networking, Inventory Management, Merchandising, Selling, Coaching, Training, P&L Management, Hiring, Time Management, Mobile Devices, Income Statement, Product Marketing, CRM, Vendor Management, Sales Presentations, Profit, Competitive Analysis, Employee Training, Retail Sales, Business Development, Strategic Partnerships, Strategy, Marketing, Operations Management
Education
Benedictine University 2013 — 2015
Business Administration and Management, General
Ivy Tech Community College 2000 — 2001
Computer Sciences
Indiana State University 1999 — 2000
Computer Sciences
Ball State University 1998 — 1998
Architecture
Linton-Stockton High School 1994 — 1998
Diploma, College Preparation
Tactics Digital 2010 - Present
Granada Theater November 2009 - May 2010
HCSC October 2005 - March 2009
Neiman Marcus Online 2003 - 2005
Neiman Marcus October 2000 - January 2003
Ascendant Solutions May 1998 - May 2000
Skills
Social Media Marketing, Email Marketing, Digital Marketing, WordPress, Social Media, SEO, Facebook, Online Advertising, Blogging, Web Design, SEM, Marketing, Adobe Creative Suite, Advertising, HTML, Facebook Marketing, Photoshop, Graphic Design, Newsletters, Social Networking, Google Adwords, Lightroom, New Media, Google Analytics, Programming, JavaScript, Google Docs, User Interface Design, User Experience, Photography, Editing, Video
Education
The University of Texas at Dallas 2007 — 2010
BA, Arts and Technology
Dallas County Community College 2000 — 2007
Associates in the Arts, Digital Arts
ZaZa's Italian Trattoria September 2006 - Present
HCSC April 2014 - July 2014
Phonak January 2014 - February 2014
Ace Hardware October 2013 - December 2013
Skills
Restaurants, Customer Service, Food Service, Time Management, Facebook, Food & Beverage, Restaurant Management, Social Media, Event Planning, PowerPoint, Hospitality, Microsoft Office, Data Entry
Education
DePaul University 2008 — 2012
Bachelor of Science (B.S.), Marketing
ExtendMed May 2015 - Present
Brand Institute January 2013 - May 2015
The Brand Institute January 2012 - January 2013
Takeda Pharmaceuticals July 2008 - January 2012
Takeda Pharmaceuticals North America 2008 - January 2012
TAP Pharmaceutical Products Inc September 2002 - July 2008
TAP Pharmaceuticals September 2002 - July 2008
HCSC 1998 - 2000
Blue Cross Blue Shield 1998 - 2000
freelance 1993 - 1998
Skills
Marketing Strategy, Management, Product Lifecycle..., Pharmaceutical Industry, Forecasting, Consumer Marketing, Sales, CRM, Marketing, Strategy, Cross-functional Team..., Competitive Analysis, Product Launch, Product Marketing, Market Research, Project Management, Market Analysis, Pharmaceutical Sales, Leadership, Product Management, Brand Management, Analysis, Medical Devices, Business Development, Global Marketing, Rheumatology, Product Development, Market Planning, Gastroenterology, Managed Care, Segmentation, Negotiation, Budgets, Marketing Management, Hospital Sales, Sales Effectiveness, Sales Management, Strategic Planning
Education
The University of Chicago Booth School of Business 2000 — 2002
MBA, Marketing, Strategy
Vancouver Film School 1994 — 1995
Directing and Film Production
Colorado College 1989 — 1993
B.A., English
Casady 1974 — 1989
High School
Bank of America August 2013 - February 2015
Northern Trust April 2010 - August 2013
HCSC November 2006 - April 2010
Acxiom July 2005 - November 2006
Hsbc Bank,IL February 2005 - September 2005
Skills
Datastage, Data Warehouse..., Dimensional Modeling, Teradata, Data Quality, ETL, Informatica, Data Modeling, Data Marts, Master Data Management, OLAP, DB2, Erwin, Data Integration, Oracle, Data Management, Business Objects, Data Governance, Cognos, Data Warehousing, Data Migration, SDLC, Sybase, Requirements Gathering, Performance Tuning, SSIS, PL/SQL, Unix Shell Scripting, Database Design, Metadata Management, Business Intelligence, Enterprise Architecture, OBIEE, Microstrategy, Business Intelligence..., Databases, SSRS, Solution Architecture, Enterprise Software, Crystal Reports, SQL Tuning, Requirements Analysis, T-SQL, DataStage
Education
Robert Morris College 2009 — 2009
MSC MBA Dual degree, Computers
Acharya Nagarjuna University 1990 — 1990
msc computer, computers
Nagarjuna University 1990 — 1990
Masters, computers
Siddartha School
Trustwave July 2015 - Present
HCSC May 2014 - July 2015
TMG Health September 2013 - May 2014
TMG Health December 2012 - September 2013
Skills
Java, JavaScript, jQuery, SQL, Spring, .NET, SSIS, Microsoft Excel, CSS, MVC, DB2, Microsoft SQL Server, SharePoint, Software Documentation, Integration, Eclipse, Linux, Netcat, Metasploit, Nikto, Python
Education
Penn State University 2009 — 2013
Information Sciences and Technology Design and Development, Computer Programming, Specific Applications
Appalachian State University 2008 — 2009
Bachelor of Science, Computer Science, Incomplete
Allstate Insurance Company October 2014 - Present
HCSC May 2004 - June 2014
Accenture Technology Solutions September 2002 - April 2004
Marsh August 2001 - August 2002
Accenture June 2000 - May 2001
Skills
JMS, Websphere, JDBC, RAD, EJB, DB2, Weblogic, Servlets, JSP, Spring, Hibernate, UML, Enterprise Architecture, Spring Batch, Distributed Systems, Distributed Databases, Eclipse, XML, Java, SOA, Databases, Java Enterprise Edition, Spring Framework, WebSphere, WebLogic
Education
DePaul University 2002 — 2006
M.S., Distributed Systems
DePaul University 1998 — 2000
B.S., Computer Science
MKTG INC 2010 - 2010
HCSC October 2008 - 2010
Aspen Marketing Services 2008 - 2010
Education
DePaul University
HCSC September 2014 - Present
Hcsc 2012 - September 2014
United Online November 2011 - April 2014
Hallmark Services Corporation 2012 - 2012
FTD/United Online April April 2010 - December 2011
Fiserv/Checkfree June 2007 - April 2010
Fiserv/Checkfree June 2007 - April 2010
CheckFree 2007 - 2010
Brunswick Zone July 2004 - June 2007
Brunswick Corporation December 2001 - June 2007
Skills
Access, Account Management, Analysis, Banking, Business Analysis, Business Development, CRM, Call Center, Call Centers, Change Management, Coaching, Customer Experience, Customer Satisfaction, Customer Service, Data Analysis, Invoicing, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Networking, Operations Management, Outlook, Payments, PeopleSoft, Performance Management, Process Improvement, Product Management, Program Management, Project Management, Quality Assurance, QuickBooks, Sales, Software Documentation, Strategic Planning, Team Building, Team Leadership, Technical Support, Time Management, Training, Troubleshooting, Vendor Management, Windows
Education
Columbia College Chicago 2002 — 2006
BA, Marketing, Management
Columbia College Chicago 2002 — 2006
Bachelor of Arts, Arts, Entertainment and Media Management; Music Business Concentration
Columbia College Chicago 2002 — 2006
of Interest, Strategic Management Applied Marketing
HCSC January 2006 - Present
Python Restorations 2004 - 2010
Texas Instruments November 1982 - August 2004
Education
Ball State University 1966 — 1982
BS, MA, Computer Science
Westbury High School 1962 — 1966
Diploma
HCSC September 2012 - Present
HCSC March 2011 - September 2012
HCSC June 2010 - March 2011
Symantec September 2007 - November 2009
HCSC 2007 - November 2009
Hewitt & Associates January 2007 - August 2007
TEKSystems March 2005 - November 2006
SecurePipe July 2004 - January 2005
First Health Group Corp August 2002 - March 2004
First Health Group Corp October 1995 - August 2002
Skills
Vision-driven team..., Monitoring systems..., Troubleshooter, Acute analytical skills, Quality-driven, System Monitoring, Troubleshooting, NOC, Security, Operating Systems, System Administration, Linux, Process Improvement, Technical Support, Firewalls, Leadership, Program Management, Servers, VPN, Information Security, Disaster Recovery, Integration
Education
College of Lake County
Certificate, Cisco Networking Academy
DePaul University
Post-BA Certificate, Computer Science
Keller Graduate School of Management of DeVry University
Working on it!, Management Information Systems, concentration in Security
Kenyon College
BA, Psychology
SANS Institute
GSEC, Security Essentials Certification Gold Standard since 2001
University of Chicago
MA, Social Sciences division: Psychometric theory
Health Care Service Corporation March 2006 - Present
HCSC 2006 - Present
Education
Lake Forest Graduate School of Management 2005 — 2008
MBA
Dale Carnegie Institute 2002 — 2002
Certificate
Delta State University 1971 — 1975
BA
Navistar Inc June 2005 - Present
Fujitsu Consulting November 2001 - February 2010
HCSC September 2003 - December 2004
Wrigley April 2003 - September 2003
Blue Cross and Blue Shield Association September 2002 - April 2003
Vertex Pharmaceuticals July 2001 - July 2002
Kaiser Permanente May 2000 - July 2001
Skills
Java Enterprise Edition, Java, Web Applications, SDLC, JMS, SOA, WebSphere Application..., Enterprise Architecture, DB2, Hibernate, Ant, Microsoft SQL Server, Weblogic, EJB, Agile Methodologies, WebSphere Portal, Oracle, Struts, WSDL, Web Services, Spring, JSP, JUnit, SOAP, PL/SQL, JSF, EAI, SQL, Tomcat, WebSphere MQ, Unix Shell Scripting, JSTL, JPA, LDAP, ILOG, RDBMS, Servlets, UML, AJAX, JDBC, Eclipse, Sun Certified Java..., Solution Architecture, JBoss Application Server, Application Servers, Scrum, ESB, WODM, Spring Batch, RESTful WebServices
Education
Bharathiar University
Bachelor Of Engineering
HCSC February 2006 - April 2011
AON / Combined Insurance Company of America January 2004 - January 2006
Combined Insurance November 1998 - January 2004
Combined Insurance March 1993 - November 1998
Skills
Administrative Support, Leadership Development, Organizational..., Outstanding Customer..., Budget Control, Data Analysis, Forecasting, Compliance, Talent Development, Goal Setting, Performance Management, Performance Improvement, Succession Planning, Communication, Conflict Resolution, Problem Solving, Change Management, Operations Management, Call Center Management, Benchmarking, Client Acquisition, Client Retention, Team Building, Administration, Process Improvement, Customer Relations, Call Centers, Call Center, Customer Service
Education
Lake Forest Graduate School of Management 2008 — 2010
MBA, Healthcare Management
Chicago State University 1981 — 1989
B.S., Business Administration / Information Systems
Northern Trust Corporation July 2014 - Present
HCSC March 2011 - July 2014
CVS Caremark Corporation September 2009 - February 2011
HCSC July 2008 - August 2009
Yodlee 2009 - 2009
1800flowers.com 2008 - 2008
DOITT 2007 - 2007
Oracle SSI 2005 - 2006
Skills
Websphere, Spring, Struts, SDLC, SOA, Weblogic, DB2, WebSphere Application..., Java Enterprise Edition, Oracle, Web Services, Enterprise Architecture, XML, EAI, JMS, Solution Architecture, WebSphere
Education
University of Madras 2000 — 2004
Govt Polytechnic Masabtank
Govt Polytechnic Masabtank
Govt. Polytechnic College
Govt. Polytechnic College
Catamaran December 2012 - Present
Acxiom July 2006 - December 2012
HCSC 2007 - 2008
DeVry, Inc 2002 - 2006
Telenisus Corporation 2000 - 2001
Skills
Firewalls, Network Security, Security, Disaster Recovery, Virtualization, CISSP, Information Security, Computer Security, Data Center, Checkpoint, Information Security..., VPN, DLP, Cisco Technologies, Network Architecture, VMware, Servers
Education
DePaul University
Master of Science (MS), Computer Systems Networking and Telecommunications
Loyola University of Chicago
Bachelor's, Computer Science
Milliman March 2010 - Present
The Regence Group March 2007 - May 2010
Milliman March 2003 - March 2007
Solucient March 2001 - March 2003
HealthDimensions March 1992 - March 2001
CareFirst BlueCross BlueShield March 1991 - March 1993
BCBSA March 1988 - March 1991
HCSC March 1985 - March 1988
Blue Cross Blue Shield Association March 1983 - March 1985
Education
Boston University 1981 — 1983
MBA, Healthcare
Purdue University 1974 — 1980
BSN, Pre-Vet (Ag School), Nursing
Trissential July 2013 - Present
Twin Cities - Executive Transplants November 2014 - Present
Trissential August 2010 - June 2013
Xcel Energy August 2010 - December 2011
HCSC August 2008 - August 2010
Slalom February 2006 - August 2010
Motorola Mobile Devices February 2006 - March 2007
Accenture January 2000 - February 2006
AT&T August 2004 - September 2005
Accenture - Government Operating Group September 1999 - April 2004
Education
Bradley University
Bachelor of Science (BS)
HCSC July 2014 - Present
Beacon Counseling Center December 2013 - July 2014
HCSC November 2010 - June 2014
Child and Family Guidance Centers November 2007 - October 2010
Metrocare Services 2004 - 2007
Dallas Baptist University 2002 - 2006
Live Oak Community Church 1998 - 1999
Skills
Counseling, Teaching, Behavioral Health, Psychology, Mental Health Counseling, Psychotherapy, Mental Health, Public Speaking, Family Therapy, Community Outreach, Social Services, Case Managment, Non-profits, Treatment, Adolescents, Conflict Resolution, Adults, Anger Management, Case Management, CBT, Crisis Intervention, Nonprofits
Education
Dallas Baptist University 2000 — 2001
Master of Arts, Counseling
Texas Tech University 1993 — 1998
Bachelor of Arts, Political Science
Steelcase September 2014 - Present
Spectrum Health March 2014 - September 2014
Spectrum Health March 2013 - February 2014
Spectrum Health April 2012 - February 2013
Spectrum Health August 2011 - March 2012
HCSC March 2009 - June 2010
The Kaleidoscope Group July 2004 - March 2009
Santillana USA March 2003 - May 2004
HR Solutions August 2000 - February 2003
SCORE! Educational Centers September 1999 - August 2000
Skills
Organizational..., Networking, Program Management, Leadership Development, Leadership, CRM, Strategy, Employee Engagement, Workshop Facilitation, Project Management, Instructional Design, Consulting, Executive Coaching, Recruiting, Coaching, Human Resources, Organizational..., Performance Management
Education
American University 2006 — 2008
M.S., Organization Development
University of Notre Dame 1994 — 1998
B.A., Spanish, Sociology
HCSC June 2010 - Present
Navistar May 2007 - December 2008
Wal-Mart October 2004 - February 2008
Education
Northern Illinois University 2006 — 2008
B.S., General Computer Science
College of DuPage 2004 — 2006
A.A.S., Application Programmer: Java Emphasis
Keller Graduate School of Management of DeVry University
Master of Information Systems Management
Health Care Service Corporation April 2013 - Present
BlueCross BlueShield of OK - Kelly Services November 2011 - March 2013
STATE FARM INSURANCE AGENCY, INC August 2009 - August 2010
Ecolab, Inc / KELLY SERVICES November 2009 - July 2010
Kelly Services / Ecolab, Inc. November 2009 - June 2010
BlueCross BlueShield of MN November 2008 - November 2009
Blue Cross Blue Shield November 2008 - November 2009
Blue Cross Blue Shield May 2008 - October 2008
Kelly Services May 2008 - September 2008
HCSC March 1998 - April 2008
Skills
Training, Software Documentation, Data Entry, Insurance, Employee Benefits, Administrative..., Visio, Administrative..., Onboarding, Access, High Level Of Accuracy, Process Improvement, Multi-task & Handle..., Benefits Administration, Team Building, Health Insurance, Customer Service, Leadership
Education
Central Christian College 1985 — 1987
Associates of Arts, Secretarial Science
Central College 1985 — 1987
AA, Secretarial Science
Raytheon November 2012 - Present
Tiny News April 2012 - October 2013
Raytheon January 2012 - November 2012
SunTrust Banks June 2006 - January 2012
Tek Systems March 2006 - June 2006
HCSC February 1998 - March 2006
Follett Software 1994 - 1996
Follett Software 1994 - 1996
Skills
JavaScript, jQuery, HTML 5, Mobile Applications, AJAX, XML, Web Applications, DHTML, Web Services, XSLT, jQuery UI, jQuery Mobile, Foundation Design, gridster.js, Oracle Service Bus, Front-end, Spring, SOA, SDLC, HTML5, REST
Education
Illinois State University 1992 — 1994
MBA, Information Systems
Augustana College 1988 — 1992
B.A., Computer Science/ Math & Bus Adm
American International School of Zurich 1987 — 1988
Academic Diploma
HCSC Lead Software Configuration managerLaSalle Bank
ABN-Amro 1996 - 2006
Lasalle Bank 1996 - 2006
Stone Container 1993 - 1997
McDonald's 1993 - 1994
Rockwell International 1989 - 1993
Skills
SDLC, ITIL, Software Project..., Requirements Analysis, Management, Team Building, Program Management, DB2, Mainframe, Change Management, Release Management, Enterprise Architecture, Business Analysis, IT Strategy, Vendor Management, Project Management, Integration, COBOL, SQL
Education
College of DuPage 1970 — 2010
DePaul University 1990 — 1993
Seismic Software November 2014 - Present
PIKPARTNERS LLC February 2014 - November 2014
Engaged Health Solutions April 2011 - February 2014
Channel Clarity November 2009 - October 2010
HCSC January 2009 - November 2009
Skills
New Business Development, Lead Generation, Business Development, Strategy, Sales, Digital Marketing, Coaching, Marketing, Selling, Account Management, Strategic Partnerships, Salesforce.com, Healthcare, Direct Marketing, Strategic Planning, Marketing Communications, Online Marketing, Team Building
Education
Colgate University 2004 — 2008
Bachelors, History
Torrey Pines High School 2000 — 2004
HCSC February 2007 - Present
Skills
Change Management, Business Analysis, Public Speaking, Microsoft Office, Customer Service, Data Analysis, Project Management, Visio, SDLC, Leadership, Access, Strategic Planning, Budgets, Microsoft Excel, Process Improvement, Event Planning, Team Building, Training
Education
DePaul University 2011 — 2012
Certificate of Project Managemet, Project Management
Northern Illinois University 2003 — 2005
Master of Public Health, Health Administration
Northern Illinois University 1998 — 2003
Bachelor of Science, Management - Organization Behavior
Slalom December 2014 - Present
PointDrive September 2013 - Present
Slalom Consulting January 2010 - November 2014
HCSC October 2004 - July 2010
First Look 2003 - 2004
Curious Networks 2001 - 2003
Lante Corporation 1998 - 2001
Education
University of Wisconsin-Madison 1994 — 1998
BBA, Information Systems Analysis and Design
DePaul University 2008 — 2012
MS, Software Engineering
1E October 2014 - Present
HCSC April 2014 - September 2014
Combined Insurance March 2009 - March 2014
The Warranty Group March 2008 - March 2009
Blue Cross Blue Shield Association May 2007 - March 2008
Hewitt Associates March 2004 - May 2007
USF Corporation 2001 - 2002
JPMorgan Chase 1989 - 2002
Skills
Forecasting, Financial Analysis, Analysis, Business Analysis, Budgets, Process Improvement, Variance Analysis, Business Process..., Management, Strategic Financial..., Accounting, Vendor Management, PeopleSoft, Financial Planning, Financial Modeling, Finance, Cash Flow, Project Planning, Internal Controls, Business Process, Cost Accounting, Business Planning, Software Documentation, Microsoft Excel, Budgeting, Planning, P&L, Cost, Problem Solving, Documentation, Excel, Project Accounting, Project Analysis, Capital Project Planning, Capital Budgeting, Capital Projects, SDLC, Information Technology, Consulting, Strategy, Strategic Planning, Leadership
Education
DePaul University 1992 — 1994
MBA, finance
Loyola University Chicago 1985 — 1989
BBA, Finance
Xerox October 2013 - Present
HCSC July 1997 - October 2013
Skills
Access, Visio, Project Management, Troubleshooting, Disaster Recovery, Windows 7, Software Documentation, Vendor Management, Business Analysis, Training, Leadership, Customer Service, Management, Strategy, Microsoft Office, Team Building
Education
Eastfield College 2006 — 2006
Certificate, Continuing Education
Dallas County Community College
Business Administration and Management, General
Ansell (Formerly BarrierSafe Solutions) September 2011 - Present
HCSC September 2010 - September 2011
Allstate June 1998 - April 2009
Skills
Budgets, Forecasting, Financial Reporting, Financial Analysis, Strategic Planning, Strategic Financial..., Microsoft Office, Financial Modeling, Expense Management, Operating Budgets, Department Budgeting, Product Profitability, Customer Profitability, Process Improvement, Accounting, Consolidation, Pricing Analysis, Internal Controls, Microsoft Dynamics, FRx Report Designer, Hyperion EPM, SAP BW, SAP ERP
Education
DePaul University 1984 — 1988
Bachelor of Science degree, accountancy
Good Counsel High School
HCSC 1991 - Present
Skills
Health Insurance, Insurance, Customer Service, Healthcare, Sales, Employee Benefits, Leadership, Team Building, Account Management, Strategic Planning, Certified Health..., Customer Retention, Long-term Customer..., Team-oriented, Communication Skills, Keen Listener, Motivation, Goal-oriented..., Management, Sales Management
Education
Benedictine University 1996 — 1998
MPH, Health Care Administration
Dominican University 1980 — 1984
BA, Business Admin
SAP, Customer Engagement Solutions July 2015 - Present
SAP hybris February 2014 - Present
Live It Up Ventures July 2012 - Present
BMO Harris Bank December 2012 - February 2014
HCSC July 2012 - December 2012
Gaikai, a Sony Computer Entertainment company March 2010 - June 2012
BLITZ March 2010 - June 2010
iCrossing, a Hearst Company December 2007 - March 2010
Schawk December 2004 - November 2007
RAK Bank May 2003 - November 2004
Skills
Program Management, Vendor Management, Strategic Planning, Product Management, Cross-functional Team..., PMO, Business Strategy, Outsourcing, Process Improvement, Team Building, IT Strategy, Budget Management, Product Development, Marketing Strategy, Strategy Development, PMP, Project Portfolio..., Service Delivery, Resource Management, Team Management, Start-ups, Product Strategy, Product Launch, Business Analysis, E-commerce, Mentoring, Business Requirements, Team Leadership, Agile, Project Planning, Requirements Analysis, Requirements Gathering, Cloud Computing, Business Management, Vendor Relations, Software Project..., Process Development, Business Process, Content Management, Digital Marketing, Business Intelligence, Analytics, Web Analytics, SaaS, Scrum, Strategy, Agile Methodologies, Management
Education
DePaul University 2000 — 2003
Management & Marketing
Purdue University 1999 — 2000
Industrial Management
Forman Christian College 1994 — 1998
Bachelors, Mathematics, Statistics & Economics
The Northern Trust April 2012 - Present
contracting at Bank of America April 2011 - April 2012
HCSC January 2005 - June 2006
McDonald's Corporation September 1988 - June 2004
McDonald's Corporation 1990 - 2004
McDonald's Corporation 1990 - 2004
McDonald's Corporation 1990 - 2004
Skills
ITIL, Business Analysis, SDLC, Risk Management, Vendor Management, Banking, PMO, Project Portfolio..., Project Management, Portfolio Management, Process Improvement, Business Process..., Software Project..., Requirements Gathering, Requirements Analysis, Change Management, Visio, Project Delivery
Education
Bellarmine University 1982 — 1986
MBA, Business Administration and Management, General
University of Louisville 1973 — 1982
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2015 - Present
HCSC January 2014 - Present
The Law Office of Julia C. Topik December 2011 - Present
The Law Office of Mark A. Laws August 2011 - November 2011
US Government May 2011 - July 2011
Skills
Probate and Estate..., Foreclosure Defense, Contract Law, Appeals, Document Drafting
Education
DePaul University College of Law 2006 — 2009
Doctor of Law (J.D.)
Columbia University in the City of New York 1999 — 2003
Bachelor of History
Grainger June 2013 - Present
iCrossing April 2010 - June 2013
NAVTEQ April 2009 - April 2010
HCSC June 2003 - April 2009
Skills
Groovy, Ant, JUnit, REST, Spring, Java, Hibernate
Education
DePaul University 2002 — 2004
MS, Software Engineering
Northern Illinois University 1998 — 2001
BS, Computer Science
Collins Strategic Services, Inc. 2000 - Present
Hayes, Inc. January 2011 - January 2015
City of Chicago 2004 - 2006
HCSC 1985 - 2000
Skills
Program Management, Strategic Planning, Healthcare, Proposal Writing, Medicaid, Executive Management, Managed Care, Medicare, Healthcare Information..., Government, Healthcare Consulting, Process Improvement, Operations Management, Provider Relations, Management, Health Insurance, Policy, Contract Management, Leadership, Healthcare Management, Government Procurement, Health Policy, Project Management, Disease Management, Budgets, Strategic Leadership, Grants, Informatics, Government Contract..., Conflict Of Interest, Team Building, Change Management, Government Contract..., TRICARE, Government Relations, Stakeholder Engagement, Cross-functional Team..., Policy Analysis, Congressional Affairs, Legislative Relations, Federal Government...
Education
DePaul University 1996 — 2000
BA, Nonprofit Management
HCSC October 1994 - March 2007
Chicago Stock Exchange 1972 - 1987
Skills
PCI DSS, Disaster Recovery, SDLC, HIPAA, Business Continuity, Visio, Information Technology, Software Documentation, SharePoint, Vulnerability Management, Computer Security, ITIL, IT Audit, Enterprise Architecture, CISSP, Security Architecture..., IT Management, Application Security, Information Security, Vendor Management, Business Analysis
Education
DePaul University 1992 — 1993
Blue Cross Blue Shield 2006 - Present
HCSC October 2005 - Present
KEANE, INC June 2005 - September 2005
KEANE, INC May 2004 - September 2005
WorldCom / MCI September 2000 - May 2004
DISCTRONICS TEXAS INC. July 1999 - June 2000
ACNielsen Co. January 1991 - January 1999
Education
Dallas County Community College 1981 — 1983
Business Management
Blue Cross Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 1997 - Present
HCSC December 1997 - Present
Skills
AIX, Mainframe, Software Development, Data Warehousing, Enterprise Architecture
Education
DePaul University 1997 — 1997
Certificate, Computer Carreer Program
University of Illinois at Urbana-Champaign 1981 — 1985
BA, Finance
Whitney Young Magnet High School 1977 — 1981
St. Therese Chinese Catholic School - Chicago 1974 — 1977
HCSC January 2006 - Present
Misumi USA April 2004 - January 2006
Exelon Energy April 2003 - December 2003
Molex May 1999 - November 2001
Skills
DB2, SQL, Maximo, Microsoft SQL Server, Crystal Reports, Oracle, Cognos, Networking, Dashboard, Project Portfolio..., System Administration, SDLC, Business Objects, Software Documentation, Business Intelligence, Project Management, Business Analysis, Relational Databases
Education
College of DuPage 1998 — 1998
Computer Art
Univerzitet 'Sv. Kiril i Metódij' vo Skopje 1990 — 1995
BS, Computer Science and Mathematics
DeVry
Business Information Systems
Torchmark Corporation June 2014 - Present
Electronic Transaction Consultants January 2011 - May 2014
HCSC December 2006 - April 2009
Fellowship Technologies 2005 - 2006
Nokia Networks 2001 - 2004
Nokia 1999 - 2001
Nokia Networks 1996 - 1999
Skills
Quality Assurance, CMM, Project Management, Testing, Agile Methodologies, Software Documentation, Cross-functional Team..., Software Development, Requirements Gathering, Quality Center, Team Leadership, Telecommunications, Training, System Testing, Management, Test Planning, Leadership, Test Management, Test Cases, Team Management, Project Planning, SDLC, Manual Testing, Software Project..., Requirements Analysis, Business Analysis, Process Improvement, Systems Engineering, Integration, SharePoint, Coaching, MS Project, SQL, Defect Tracking, Agile Project Management, Analysis, Microsoft SQL Server
Education
Dallas Baptist University
Masters of Business Administration (MBA), Project Management
Louisiana Tech University 1989 — 1995
Bachelors of Science (B.S.), Electrical Engineering Technology
Dallas Baptist University
Certificate, Project Managment
Health Care Services Corporation July 2006 - Present
Health Care Service Corporation 2006 - Present
HCSC 2006 - Present
Daugherty Business Solutions July 1998 - June 2006
Daugherty Systems 1998 - 2006
Daugherty 1998 - 2006
Telegroup June 1994 - July 1998
Silver Streak September 1993 - July 1994
Personal Training Systems February 1993 - July 1993
US Air Force February 1980 - February 1993
Skills
Integration, Project Management, System Architecture, Software Development..., Rational, Databases, Oracle, Microsoft SQL Server, SQL, DB2, Architecture, Unix, Java, Mainframe, Data Modeling, PL/SQL, SDLC, IT Strategy, XML, Business Intelligence, Data Warehousing, Websphere, Requirements Analysis, Enterprise Architecture, Visio, Software Development, .NET, Database Design, ETL, COBOL, Requirements Gathering, Systems Analysis, Solution Architecture, Business Analysis, SOA, Software Project..., Architectures, Process Improvement, Consulting, IT Management, Leadership, Information Technology
Education
University of Phoenix 2003 — 2005
MS-CIS
University of Utah - David Eccles School of Business 1987 — 1987
BS
Community College of the Air Force 1982 — 1982
AAS
Citi March 2014 - Present
Blue Cross and Blue Shield Association August 2011 - February 2014
HCSC August 2007 - August 2011
HCSC May 2004 - July 2007
Experian May 2001 - March 2004
3Com May 2000 - August 2000
Skills
SDLC, Business Analysis, Visio, Process Improvement, PMO, Business Process..., Business Intelligence, Vendor Management, Requirements Gathering, Project Portfolio..., Data Analysis, Requirements Analysis, Program Management, PMP, CRM
Education
DePaul University
Masters
Northern Illinois University - College of Business
HCSC 2003 - Present
Health Care Service Corporation 2001 - Present
Blue Cross Blue Shield 2001 - Present
Education
DePaul University 2000 — 2001
The University of Chicago 1980 — 1994
BA
University of Houston 1986 — 1989
University of Illinois at Urbana-Champaign 1986 — 1988
ServiceNow – The Enterprise Cloud Company January 2013 - Present
ServiceNow June 2012 - Present
Datalink April 2011 - June 2012
Carlson Marketing WorldWide January 2010 - January 2011
American Family Insurance October 2007 - January 2010
Pepperweed Consulting September 2006 - January 2010
Carlson Marketing WorldWide 2010 - 2010
HCSC September 2006 - October 2007
Aeritae 2006 - 2006
Great River Energy 2001 - 2005
Skills
ITIL, IT Service Management, Service Delivery, Change Management, Incident Management, Configuration Management, Service Desk, Managed Services, Service Management, IT Operations, Vendor Management
Education
Bemidji State University 1997 — 2001
BS, Computer Science
Fannie Mae July 2015 - Present
Accenture March 2014 - July 2015
Infosys July 2012 - March 2014
Accenture January 2011 - May 2012
Purisma August 2009 - January 2011
Sears Holdings Corporation July 2007 - August 2009
Performics June 2006 - June 2007
HCSC 2006 - 2007
British Petroleum 2006 - 2006
Acxiom 2005 - 2005
Skills
ETL, Data Management, Master Data Management, Data Warehousing, Software Project..., Software Development, Data Modeling, Relational Databases, Linux, Software Solution..., Technical Architecture, IT Strategy, Agile Methodologies, Integration, Unix, Solution Architecture, Enterprise Software, Enterprise Architecture, SDLC, Requirements Analysis, Oracle, SOA, Business Analysis, Cloud Computing, Security
Education
Indian Institute of Science 1988 — 1992
Masters in Engineering, Electrical Communication Engineering
Kirori Mal College 1985 — 1988
Bachelor of Science (B.Sc.) Honours, Physics
DTEA 1975 — 1985
Senior School Certificate, Science
Cisco Systems February 2015 - Present
Cisco Systems October 2012 - February 2015
Cisco Systems December 2011 - September 2012
SensorLogic March 2011 - November 2011
HCSC August 2004 - March 2011
Health Care Service Corporation August 2004 - March 2011
HCSC August 2004 - March 2011
Health Care Services Corporation August 2004 - March 2011
Blue Cross Blue Shield of Texas August 2004 - March 2011
Blue Cross Blue Shield of IL August 2004 - March 2011
Skills
Java, JSP, J2EE, SQL, XML, Hibernate, Spring, Weblogic, Websphere, Web Development, Team Leadership, Cross-functional Team..., JavaScript, AJAX, Dojo, jQuery, Tomcat, EJB, Leadership, Visio, Linux, Project Management, Enterprise Architecture, Software Project..., SOA, Agile Methodologies, Struts, SDLC, HTML, Software Design, Eclipse, MySQL, DB2, Web Applications, UML, Scrum, Microsoft SQL Server, Web Services, Software Development, WebSphere Application..., REST, Solution Architecture, Architectures, Programming, Software Documentation, Testing, Oracle, Integration
Education
Texas Tech University 1991 — 1994
BBA - MIS, Management Information Systems
Collin County Community College 1989 — 1991
BlueCross/BlueShield May 2004 - Present
HCSC 2004 - Present
The Bank of Tokyo-Mitsubishi UFJ, Ltd. 2001 - 2002
IBM Global Services September 1997 - May 2000
Allstate Insurance 1995 - 1995
Skills
DB2, AIX, Message Queue, WebSphere Message Broker, Websphere, CICS, JCL, COBOL, Middleware, Enterprise Architecture, SOA, EDI
Education
College of DuPage 1984 — 1986
Community College 1982 — 1984
EDP
HCSC October 2013 - Present
HCSC June 2008 - Present
Blue Cross Blue Shield of Illinois June 2006 - June 2008
AT&T March 2000 - June 2006
MCI 2000 - 2001
Skills
Business Analysis, Process Improvement, Requirements Analysis, SDLC, Software Development, SQL, Integration, Visio
Education
DePaul University 2000 — 2002
MS
University of Illinois at Chicago 1994 — 1999
BS
Charles Schwab May 2012 - Present
Abbott Laboratories August 2011 - February 2012
HCSC August 2010 - March 2011
Motorola Mobile Devices August 2008 - December 2008
Motorola December 2002 - December 2008
Motorola April 1991 - December 2002
Motorola October 1988 - October 1991
Skills
Six Sigma, Process Improvement, SDLC, Software Project..., Software Development, Program Management, Quality Assurance, PMP, Business Process, MS Project, Analysis, Management, Leadership, Metrics, Team Leadership, Product Development, Process Simulation, CMMI, Continuous Improvement, Systems Engineering, Engineering, Telecommunications, Process Engineering, Business Process..., Project Planning, Team Building, Unix, Integration, Microsoft Project
Education
Illinois Institute of Technology 1990 — 2000
PhD, Computer Science
DePaul University 1989 — 1990
M.S, Computer Science
Chicago State University 1984 — 1988
B.S, Computer Science
Capgemini November 2009 - Present
nVISIA January 2009 - November 2009
Navigant Consulting Inc. August 2005 - January 2009
Capgemini, Chicago, IL 2001 - 2005
Ernst & Young / Capgemini 1998 - 2005
Ernst & Young, LLP 1997 - 2005
HCSC 2002 - 2003
SPR 1997 - 1998
Education
Benedictine University 1995 — 1997
Simpson College 1991 — 1993
BA, Finance
Geneca May 2009 - Present
HCSC 2009 - 2014
Experian September 2007 - March 2009
Exhibitgroup/Giltspur June 2005 - September 2007
Schawk September 2004 - June 2005
Arthur Andersen 1998 - 2001
Skills
SDLC, Business Analysis, PMO, Project Management, Vendor Management, Requirements Gathering, Business Intelligence, Visio, Requirements Analysis
Education
Northern Illinois University - College of Business 1997 — 2000
Masters of Science, Information Technology
Rockford University 1994 — 1997
Master of Business Administration (MBA)
Bradley University 1988 — 1992
Premera Blue Cross October 2012 - Present
Capgemini June 2011 - October 2012
sakonent September 2010 - July 2011
HCSC November 2007 - August 2010
Baxter August 2007 - November 2007
Ramco Systems April 2004 - May 2007
Fidelity Investments May 2004 - April 2007
Skills
Siebel, SDLC, Requirements Gathering, Integration, Oracle, EAI, Requirements Analysis, Business Intelligence, CRM, Project Management, Business Analysis, Solution Architecture, Software Project..., ETL, Web Services, PL/SQL, Resource Management, BI Publisher, Fusion CRM, OUM, Engagement Management, Solution Implementation, Creative Problem Solving, Project Delivery, Release Management, Resource Allocation, Strategic Planning, Scrum, Agile & Waterfall..., Consulting, Testing, Business Process, Management
Education
Agra College of Management and Technology
Bachelor of Business Administration (B.B.A.)
AccomplishMoreGoals, LLC May 2013 - Present
HCSC June 2015 - September 2015
BMO Harris Bank December 2014 - March 2015
American Medical Association August 2014 - December 2014
U.S. Cellular October 2013 - February 2014
Precise Requirements, LLC June 2013 - October 2013
Illinois Department Employment Security August 2012 - May 2013
McDonald's Corporation June 2012 - August 2012
Argonne National Laboratory May 2011 - June 2012
Allstate Insurance March 2009 - June 2010
Skills
SDLC, Requirements Gathering, Requirements Analysis, Visio, Business Process, Business Analysis, Business Requirements, Management, Testing, Vendor Management, Analysis, Functional..., Systems Analysis, Business Strategy, Software Documentation, Program Management, Project Management, Negotiation, Requirements Management, Project Planning, Change Management, Quality Center, Test Planning, Waterfall, Gap Analysis, Quality Assurance, DB2, Process Modeling, User Acceptance Testing, Iterative, Re-engineering, Modeling, Process Engineering, Business Process Design, Test Cases, User Stories, Functional Design, Business Process..., Use Case Analysis, Test Automation, Cross-functional Team..., Software Project..., Documentation, Risk, Process Mapping, Problem Solving, Requirements..., Big Data, Predictive Analytics, Data Analytics
Education
National-Louis University 2010 — 2012
MBA
Illinois Institute of Technology 2000 — 2001
Certitification, Java Programming
DePaul University 1987 — 1988
Certificate, Computer Programming
Chicago Vocational High School
Music
IIT
Certificate in Java Programming, Information Technology
Northern Illinois University
B.S, Economics
Bank of America 2010 - Present
BCBS-IL February 2001 - December 2009
Blue Cross Blue Shield February 2001 - December 2009
American Medical Association 2009 - 2009
Health Care Services Corp. (HCSC) 2001 - 2009
HCSC 2001 - 2009
HCSC Blue Cross Blue Shield 2001 - 2009
Health Care Services Corporation 2001 - 2009
Askesis Development Group 1998 - 2000
Education
Anna University 1990 — 1993
HCSC Lead Diversity ConsultantBlue Cross and Blue Shield of Illinois2002 - Present
Education
DePaul University 1997 — 2001
The Judge Group September 2013 - 2014
University of Louisville Physicians February 2012 - January 2013
HCSC April 2005 - August 2010
E2M Health Services January 2000 - July 2004
bTrade, inc. October 2000 - June 2001
E2M Health Services August 1998 - June 2000
Nortel (Maxim Group) October 1997 - August 1998
E2M Health Services May 1997 - May 1998
TD Technologies June 1995 - July 1997
Texas Intstruments 1978 - 1995
Skills
Perl, Visual Basic, Microsoft Office, Visio, Databases, Microsoft SQL Server, Customer Service, HTML, Oracle, XML
Education
Bellarmine University 1976 — 1976
Science, english
Bank of America June 2013 - Present
The Hanover Insurance Group 2011 - Present
HCSC July 2010 - March 2011
Medco March 2009 - July 2010
Cognizant Technology Solutions November 2004 - December 2008
The Hartford October 2006 - October 2008
Syntel May 2002 - October 2004
Skills
SOA, Web Services, Java Enterprise Edition, SDLC, Oracle, DataPower, Java, Architectures, J2EE Application..., Websphere, Enterprise Architecture, Architecture, Security, ESB, WebSphere Application..., Weblogic, Integration, API Development, WebSphere
Education
Bharathidasan University 1998 — 2002
Bachelor's Degree, Computer Science and Engineering
HCSC August 2010 - Present
HCSC March 2006 - August 2010
HCSC March 2005 - March 2006
HCSC February 2003 - March 2005
Northern Trust 1998 - 2003
Skills
PMP, Analysis, Information Security, SDLC, Project Management, Vendor Management, IT Strategy
Education
California State University-Fullerton 1994 — 1997
BA, Management
Blue Cross Blue Shield of Tennessee February 2007 - Present
IBM Global Services India Pvt Ltd November 2002 - February 2007
HCSC 2003 - 2007
HCL Perot Systems 2000 - 2002
Skills
SDLC, DB2
Education
Bangalore University 1997 — 2000
MCA, Computer Science
HCSC June 2008 - Present
Eddie Bauer Holdings 2001 - 2008
Spiegel group 1997 - 2001
Spiegel 1996 - 1997
Caremark February 1994 - September 1996
Education
DePaul University 1972 — 1973
associate, business
HCSC - BCBS of Texas, Oklahoma, Illinois, and New Mexico October 2006 - Present
HCSC 2006 - 2010
DST Systems 2005 - 2006
Commerce Bank & Trust 2003 - 2006
Commerce Bank 2003 - 2006
Sprint 2001 - 2002
Skills
Erwin, Data Modeling, Data Warehouse..., Data Warehousing, Dimensional Modeling, Data Governance, Teradata, Database Design, Relational Databases, Requirements Gathering, Logical Data Modeling, Data Analysis, Requirements Analysis, Information Management, Requirements Management, Data Quality, Data Integration, Visio, Databases, SDLC, ETL, Master Data Management, Enterprise Architecture, Datastage, Business Intelligence
Education
SMU 2011 — 2012
Business Intelligence Graduate Certificate, Business Intelligence
Central Michigan University 1995 — 2003
MS, Administration
Our Lady of the Lake University 1990 — 1995
BA, Computer Information Systems
Blue Cross Blue Shield of Illinois December 1985 - Present
BlueCross BlueShield of Illinois 1985 - Present
Blue Cross and Blue Shield of Illinois 1985 - Present
Health Care Service Corporation (dba Blue Cross Blue Shield Illinois,Texas, New Mexico and Oklahoma) 1985 - Present
HCSC 1985 - Present
Blue Cross and Blue Shield of Illinois 1985 - 2008
Education
Cornell University
B.A., Psychology
Health: ELT February 2014 - Present
Razorfish February 2013 - February 2014
Sliced Bread Media April 2008 - January 2014
Fossil May 2012 - December 2012
Tribal DDB July 2006 - April 2008
HCSC December 2005 - July 2006
Breakthrough Technologies October 2005 - December 2005
Austin Info Systems February 2003 - September 2004
Factorylogic Software Inc. 2000 - 2001
Skills
JavaScript, Web Services, Agile Methodologies, Information Architecture, CSS, User Experience, Microsoft SQL Server, ASP.NET, XML, SQL, Subversion, Software Development, C#, User Interface Design, .NET, AJAX, Web Applications, Web Development, Interaction Design, HTML, Java, HTML 5
Education
The University of Texas at Austin 1996 — 1999
Bachelor of Arts (BA), Computer Science
Midwest College of Oriental Medicine-Chicago
NorthWest Supply 2006 - Present
BestUse January 2000 - March 2006
COHR MasterPlan June 1992 - December 1999
HCSC March 1982 - April 1990
Whittier Presbyterian Hospital July 1979 - March 1982
Skills
Biomedical Engineering, Medical Imaging, Medical Devices, Asset Managment, Capital Equipment, Healthcare, Ultrasound, Asset Management, Management, PACS, Radiology, Hardware Diagnostics, Field Service, Hospitals, Surgical Instruments, Digital Imaging, Market Development, Sales, Orthopedic, Operating Room, New Business Development, Surgery, X-ray, DICOM, Cardiology, Medicine, Spine, FDA, Healthcare Information..., Product Launch, Medical Monitoring, Vascular, MRI, Sales Management, Interventional Radiology
Education
Cerritos
AA, Biomedical Instrumentation
IBM Global Services January 2008 - Present
IBM 2005 - Present
HCSC 2005 - Present
IBM Global Business Services 1996 - Present
IBM Global Services May 2001 - January 2008
IBM Global Services May 1996 - May 2001
Ernst & Young 1995 - May 1996
Ernst & Young 1990 - 1995
Southern Illinois University 1988 - 1990
Baxter Healthcare 1986 - 1988
Skills
IT Strategy, Program Management, SDLC, Business Analysis, Project Management, Requirements Analysis
Education
Southern Illinois University, Carbondale 1988 — 1990
MBA
DePaul University 1985 — 1986
CCP Certificate, Computer Career Program
University of Illinois at Chicago 1977 — 1982
B.S., Nutrition
Cottonwood Creek Baptist Church May 2009 - Present
Citi March 2001 - May 2009
HCSC July 1998 - March 2001
Sears Credit August 1997 - July 1998
Abilene Christian University June 1995 - July 1997
Skills
Project Management, CRM, Cultural Transformation, Leadership Development, Public Speaking, Team Building, Non-profits, Fundraising, Budgets, Coaching, Leadership, Strategic Planning, Volunteer Management, Customer Service, Strategy, Sales Management, Team Leadership, Nonprofits, Church Events, Project Planning, Pastoral Care, Discipleship, Human Resources, Biblical Studies, Theology, Youth Ministry, Religion, Community Outreach, Pastoral, Church Growth, Missions
Education
Abilene Christian University 1990 — 1996
Master of Business Administration (MBA)
HCSC ManagerHCSCSeptember 2012 - Present
Skills
Health Insurance, Insurance, Account Management, Project Management, Customer Service, Employee Benefits, Event Planning, Microsoft Office, Management, Sales, New Business Development, Marketing Communications, Long-term Care, Process Improvement, CRM, Leadership, Marketing Strategy, Team Building, Strategic Planning, Social Media
Education
Alverno College 1988 — 1994
Bachelor’s Degree, Business Administration and Management, General
Blue Cross and Blue Shield October 2003 - Present
HCSC 2002 - Present
Health Care Service Corporation 2002 - Present
Skills
Visio, SDLC, Customer Service, IIS, Business Analysis, Disaster Recovery, Process Improvement, Active Directory, Software Documentation, Vendor Management, Integration, Enterprise Architecture, User Acceptance Testing, Leadership, Program Management, SharePoint, Windows Server, XP, Servers, Windows 7, Microsoft SQL Server, Project Management, System Administration, Business Intelligence, ITIL, Troubleshooting
Education
Dallas County Community College
Health Care Service Corporation April 2008 - Present
HCSC April 2006 - August 2008
Skills
SDLC, Visio, Process Improvement, Business Analysis, Troubleshooting, Testing, SQL, Requirements Analysis, Business Process..., ITIL, Requirements Gathering, PMO, SharePoint, Project Portfolio..., Software Project..., Business Process, PMP, Change Management, Vendor Management, IT Strategy, IT Management, Access, Program Management, Project Management, Software Documentation, Data Analysis, Quality Assurance, Analysis, Integration, MS Project, Business Intelligence
Education
DePaul University 2001 — 2003
MS, Software Engineering and Information Systems
Columbia 1990 — 1993
BA, Television Production and Film
Society of Actuaries 2012 - Present
HCSC October 2006 - Present
Skills
Actuarial Science, Actuarial, Insurance, Access, Health Insurance, Data Analysis, Statistics, Analytics, General Insurance, Financial Analysis, Analysis, Financial Risk, Risk Management
Education
DePaul University 2002 — 2006
BS, Mathematics, Art
Health Care Service Corporation January 2015 - Present
Health Care Service Corporation March 2014 - January 2015
HCSC May 2012 - March 2014
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2012 - May 2012
Health Care Service Corporation July 2011 - March 2012
Chicago Board of Trade October 2004 - November 2004
Chicago Board of Trade January 2002 - October 2004
Chicago Board of Trade October 1998 - January 2002
Skills
Analysis, Training, Customer Service, Technical Support, Trading, Management, Testing, Visio, Process Improvement, Editing, Invoicing, SAS, Coaching, System Administration, SDLC, Microsoft Word, Project Management, Process Scheduler, Financial Risk, Outlook, PowerPoint, Healthcare, Business Analysis, Vendor Management, Performance Management, Change Management, SQL, Microsoft Excel, Sales, Insurance, Employee Benefits, Microsoft Office, Leadership
Education
Concordia University 2005 — 2006
DePaul University 1999 — 2001
Robert Morris College 1990 — 1991
Diploma
Bank of America April 2015 - Present
Bank of America June 2014 - April 2015
HCSC October 2013 - June 2014
Insight Direct, Inc April 2009 - October 2013
Technisource- Spherion, Inc June 2007 - April 2009
American Heart Association February 2003 - June 2007
PageMart/Weblink Wireless 1994 - 2002
Skills
Program Management, Vendor Management, Project Management, Leadership, System Administration, Integration, Team Leadership, Databases, PMP, SDLC, Requirements Analysis, Security, CRM, ITIL, Management, Business Analysis, Project Planning, Process Improvement, Software Project..., Software Documentation, Data Center, Cisco Technologies, IT Strategy, Unix, VoIP
Education
Collin County Community College 2009 — 2009
Project Management
University of Arkansas at Little Rock
Computer Science
HCSC August 2014 - Present
HCSC August 1997 - August 2014
System Health Providers July 1996 - August 1997
Sweetwater Health Enterprises January 1995 - June 1996
Aetna 1987 - 1994
Education
Baylor University - Hankamer School of Business 1982 — 1986
BBA, Administrative Information Systems, Management, Marketing
HCSC September 2006 - Present
Aon Hewitt April 2004 - August 2006
Sargent & Lundy January 1998 - March 2003
Skills
Insurance, Health Insurance, General Insurance, Business Analysis, Process Improvement, Financial Analysis, Access
Education
DePaul University 2003 — 2004
Master of Business Administration (MBA), Accounting and Finance
Purdue University 1992 — 1997
BS, Mechanical Engineering
HCSC July 2013 - Present
CompuSystems, Inc August 2009 - July 2013
CompuSystems, Inc December 2007 - August 2009
Skills
HTML, JavaScript, PHP, SQL, CSS, Web Development, Unix, Java, Databases, JSP, Dreamweaver, Software Development, Web Design, Windows, Oracle, Perl
Education
Bachelors, Economics
DeVry University
Bachelors, Computer Science
Perficient February 2011 - Present
HealthNow (BCBS) June 2010 - February 2011
HCSC January 2006 - June 2010
AT&T January 2004 - January 2006
Skills
Agile Methodologies, Enterprise Architecture, Management, SOA, SaaS, Solution Architecture, Strategy
Education
University of Alabama at Birmingham 2002 — 2004
MS, Computer and Information Sciences
Bharathiar University 1998 — 2002
BE, Computer Science and Engineering
Health Care Service Corporation November 2008 - Present
HCSC 2007 - 2008
Health Care Service Corporation April 2005 - November 2007
American Veterinary Medical Association 1996 - 1997
KIII Communications/PJS Publications July 1993 - November 1996
Skills
Policy, Presentation Development, Compliance Assessments, Process Improvement, HIPAA, Project Management, Program Management, Risk Management, Vendor Management, Strategy, Governance, IT Strategy, Training, Management, Visio, Business Process..., SDLC, Security, Health Insurance, Disaster Recovery, IT Management, Leadership, Enterprise Architecture, Information Security, Business Analysis, Team Building, Software Documentation, Customer Service, PMO
Education
DePaul University 1999 — 2004
Master's, Public Service Management
Bradley University 1989 — 2003
Bachleor's, Journalism & Political Scince
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas October 2011 - Present
Blue Cross Blue Shield of Illinois October 2005 - Present
Health Care Services Corporation 2005 - Present
HCSC 2005 - Present
Bank of America 1999 - 2005
Asahi Bank Limited 1994 - 1999
Mitsui Trust and Banking Company Limited 1988 - 1994
First National Bank of Chicago 1980 - 1988
Skills
Process Improvement, Leadership, Program Management, Project Management, Business Analysis, SDLC, Vendor Management, Business Process..., Management, Analysis
Education
Lake Forest Graduate School of Management 2009 — 2013
MBA
DePaul University
Bachelor of Science, Education
blue cross blue shield of Illnois March 2014 - Present
HCSC 2007 - Present
Skills
Visio, SDLC, SQL, DB2
Education
Western Illinois University 1993 — 1997
BS, Computer Science
DePaul University
Master's degree, Information Technology
UnitedHealth Group January 2015 - Present
CCHC 2009 - Present
OptumHealth September 2010 - January 2015
Concentra October 2009 - September 2010
Angels Care Home Health April 2009 - October 2009
Independent November 2008 - April 2009
HCSC 2006 - November 2008
HCSC 1997 - 2006
Tier 1 Internet Solutions 1996 - 1999
Skills
Disease Management, Healthcare Management, Clinical, Outcomes, Utilization Management, Care Management, Health Insurance, Strategy, Management, Healthcare, Healthcare Consulting, Nursing, Managed Care, Healthcare Information..., Medicare, Healthcare Industry, Quality Improvement, Medicaid, Utilization Review, Hospitals, Case Managment, EMR, Physician Relations, Health Policy, Physicians, Provider Relations, Home Care, EHR
Education
Professional Healthcare Education Services, Houston, TX 2009 — 2009
RN Clinical Refresher Certification, Clinical Nursing Refresher
Dallas Baptist University 2000 — 2002
BAS, Health Care Administration
Centennial
Parkland College
ADN, Registered Professional Nursing
Six Sigma
Yellow belt
IBM January 2015 - Present
IBM January 2013 - December 2014
State Farm Insurance Companies August 2012 - December 2012
HCSC February 2009 - September 2012
Skills
WebSphere Application..., Websphere, WebSphere MQ, WebSphere Portal, IBM HTTP Server, Middleware, Unix, WebSphere Message Broker, AIX, Linux, WebSphere Process Server, Weblogic, Application Servers, ESB, DB2, JMS, SOA, IIS, JBoss Application Server, Enterprise Architecture, EJB, Java Enterprise Edition, LDAP, Solaris, Tomcat, Web Services, JDBC, Performance Tuning, Splunk, HP Business..., ILOG, ACR, HP, Apache, Unix Shell Scripting, Wily Introscope, Servlets, JSP, Hibernate, Eclipse, DataPower, Spring, Solution Architecture, SOAP, PL/SQL, Struts, IBM Websphere..., IBM Websphere Process..., IBM Websphere Portal, HP Diagnostics
Education
Bradley University 2004 — 2006
Master of Science (M.S.), Industrial Engineering
MGIT, Hyderabad 2000 — 2004
Bachelor of Technology (B.Tech.), Mechatronics, Robotics, and Automation Engineering
Hewlett-Packard May 2014 - Present
Seattle Central College April 2012 - Present
Hewlett-Packard June 2010 - May 2014
HCSC June 2007 - June 2010
Chicago Board of Trade September 2006 - June 2007
YJT Solutions September 2005 - April 2006
Skills
Security, Linux, Servers, Active Directory, Firewalls, Computer Security, Network Security, Cloud Computing, Windows Server, Penetration Testing, Network Administration, Information Security, Operating Systems, Troubleshooting, Python, Education, Cloud Security, OpenStack, Secure Code Review, Red Teaming, NeXpose, Metasploit, Security Operations, Red Team, Chef, Git, Code Review, Burp Suite, DevOps, PKI, SSL, Application Security, Web Application Security, Physical Security
Education
DePaul University 2004 — 2006
BS, Computer Science
Blue Cross Blue Shield of Texas March 2012 - Present
Wylie Volleyball Association 2005 - Present
HCSC November 2002 - Present
Hoffman Blast February 2002 - October 2002
Sentient 2000 - 2001
WonderWings.com Entertainment February 1997 - December 1999
Education
Collin County Community College 2005 — 2010
AA, English
Poteet High School 1990 — 1994
Dearborn National January 2014 - Present
FDLIC October 2009 - December 2013
JPMC March 2009 - October 2009
HCSC September 2007 - December 2008
First American Title September 2001 - September 2007
First American Title Corporation 2001 - 2007
Skills
DB2, Data Warehousing, Crystal Reports, SQL Server, Business Intelligence, Databases, Cognos, T-SQL, Business Objects, Requirements Gathering, Requirements Analysis, Solution Architecture, Data Integration, Integration, Visio, Business Analysis, SSIS, Database Design, Microsoft SQL Server, SDLC, Enterprise Architecture, Data Migration, Data Modeling, Data Warehouse..., Oracle, PL/SQL, SharePoint, Business Process, SQL, Data Quality, Performance Tuning
Education
Central Institute of English and Foreign Languages 1996 — 1997
PGDTE, Teaching English
Sri Padmavati Mahila Viswavidyalayam 1993 — 1995
MA, English
Stella Maris College 1989 — 1993
BA, English
Southern Endocrinology Associates October 2006 - Present
HCSC February 2007 - June 2012
Education
University of Texas at Dallas - Naveen Jindal School of Management 2008 — 2010
MBA, Management
Saint Joseph's University 1992 — 1994
MS, Computer Science
Birla Institute of Technology and Science, Pilani 1986 — 1991
B.Tech, Mechnical Engineering
HCSC July 1997 - Present
Turkish Petroleum Corporation 1993 - 1997
Elba Computer January 1990 - September 1993
Skills
DB2, SDLC, Databases, SQL, COBOL, SOA, Requirements Gathering, ETL, Data Warehousing, Requirements Analysis, Integration, IT Strategy
Education
DePaul University 2005 — 2008
MS, Software Engineering
Orta Doğu Teknik Üniversitesi / Middle East Technical University 1984 — 1989
BS, Mining Engineering
Salesforce March 2015 - Present
ExactTarget April 2014 - Present
ExactTarget October 2012 - April 2014
ExactTarget January 2010 - October 2012
International Medical Group September 2007 - January 2010
Benicorp Insurance Company April 2007 - September 2007
Advantage Health Solutions June 2005 - April 2007
HCSC 2001 - 2005
Skills
Microsoft SQL Server, Databases, Database Administration, Performance Tuning, ETL, Testing, SQL, T-SQL, Data Analysis, Linux, Security
Education
DePaul University 2002 — 2009
MS, Information Systems
Purdue University 1993 — 1999
BS
HCSC
Skills
Health Insurance, Employee Benefits, Insurance, Managed Care, Disability Insurance, Brokers, Underwriting, Life Insurance, Medicare, Long-term Care, Account Management, Healthcare
Education
DePaul University
MBA
HCSC September 1987 - Present
Data Consulting Services July 1985 - August 1987
United Technologies Mostek April 1979 - July 1985
Triangle Pacific February 1978 - March 1979
Electronic Data Systems October 1975 - February 1978
Skills
Leadership, Management, Strategy, Process Improvement, Risk Management, Negotiation, Vendor Management, Analysis, SDLC, Business Analysis, Strategic Planning, Oracle, Team Building, Requirements Gathering, Business Strategy, Software Development, Program Management, Visio, PMO, Health Insurance, PMP, Project Management, Change Management, IT Strategy
Education
Amberton University 1982 — 1984
MBA, Management
Fordham University 1971 — 1975
BS, Computer Management, Accounting
St Peter's Prep
HCSC July 2007 - Present
Blue Cross Blue Shield of Illinois 2007 - Present
MasterCard International March 2001 - July 2007
Mercantile Bank, St. Louis Mo April 1996 - November 2000
Electronics and Space Corp, St. Louis Mo February 1995 - April 1996
Blue Cross and Blue Shield of Missouri December 1989 - February 1995
Skills
z/OS, Unix, REXX, MVS, WebSphere Application..., Mainframe, JES2, Shell Scripting, Disaster Recovery, RACF, CLIST, Operating Systems, Apache, TCP/IP, Systems Programming, Perl, Security, Websphere, System Administration
Education
Adelphi University 1986 — 1987
B.S, Computer Software, Psychology
Community College of the Air Force 1985 — 1986
A.A.S, Computer Science
Indiana University Bloomington 1981 — 1985
Physics, Cartography & Remote Sensing, Psychlogy
Grosvenor Capital Management, L.P 2006 - Present
CSC October 1998 - October 2013
CSC Consulting 1998 - October 2013
HCSC 2002 - 2005
Robert Wood Johnson University Hospital August 2001 - February 2002
Baxter International June 1994 - July 2001
T-Wack Software Group 1991 - 1998
Skills
Solution Architecture, Application Architecture, Microsoft Technologies, .NET, C#, ASP.NET MVC, jQuery, Rules Engines, BPMS, SQL, Performance Engineering, Java, J2EE Architecture, Design Patterns, Relational Databases, JavaScript, Java Enterprise Edition, Software Development, IT Strategy, Enterprise Architecture, Business Process..., Agile Methodologies, Business Process, Architecture, Architectures, ATDD, Test Driven Development, BDD, SDLC
Education
DePaul University 1993 — 1995
Master of Science, Computer Science
The University of Chicago 1989 — 1991
Bachelor, Physics
HCSC July 2013 - Present
Alere Health December 2012 - July 2013
Alere February 2004 - December 2012
Matria Healthcare 2006 - 2008
CorSolutions 2004 - 2006
Corsolutions 2004 - 2006
Great-West Healthcare 2000 - 2004
Harris Health Plan 1996 - 2000
Schaller Anderson/Heartland Health Plan 1994 - 1996
PacificSource Health Plans 1992 - 1994
Skills
Healthcare, Disease Management, Program Management, Case Managment, Utilization Management, Managed Care, CRM, Direct Sales, Human Resources, Access, Management, Recruiting, Strategy, Physicians, Employee Benefits, Team Building, Health Insurance, Process Improvement, Medicare, EMR, Strategic Planning, Healthcare Information..., Health Policy, Training, HIPAA, Healthcare Consulting, Hospitals, Leadership, Cross-functional Team..., Clinical Research, Start-ups, Healthcare Industry, Medicaid, Healthcare Management, Oncology, Insurance, EHR, Informatics, Physician Relations, Marketing, Pharmacy Benefit..., Revenue Cycle, Case Management, Medicine, Sales
Education
University of Colorado Denver 1990 — 1992
MSHA, Business
Avila University 1977 — 1981
BSN, Nursing
Rockhurst University 1973 — 1977
BS, Biology/Chemistry, Respiratory Therapy
ITC Service Group, Inc. February 2012 - Present
Landacorp September 2010 - February 2012
Nomerel December 2009 - September 2010
The Persimmon Group February 2009 - September 2009
HCSC March 2007 - February 2009
GDH Consulting July 2006 - March 2007
Delta Dental March 1996 - July 2006
USAF January 1989 - March 1996
Skills
Visio, MS Project, SDLC, CRM, Microsoft Office, Management, Program Management, Project Management, Business Process, Change Management, Business Analysis, Disaster Recovery, Networking, Cross-functional Team..., Software Development
Education
California State University-Chico 1985 — 1988
BS, Industrial Technology
Anthem July 2013 - Present
HCSC June 2008 - July 2013
Skills
Excel, Access, Insurance, Pricing, Actuarial Science, Reserving, SQL, Expense Allocation, Health Insurance, Microsoft Office, Data Analysis, Financial Reporting
Education
Bradley University 2004 — 2008
Bachelor of Science, Actuarial Science
Metro East Lutheran High School 2000 — 2004
HCSC March 2007 - Present
ABN AMRO October 1996 - January 2007
Chicago Stock Exchange(MSTC) August 1984 - January 1996
Skills
COBOL, CICS, JCL, Mainframe, VSAM, RediLink, ACR Balancing, DB2, Business Analysis, SDLC, IBM Utilities, Endeavor, Process Improvement
Education
DePaul University 1983 — 1989
Science, IT
HCSC INC August 2015 - Present
HCSC February 2010 - August 2015
HCSC July 2004 - February 2010
The Options Clearing Corporation 2000 - 2004
USG April 1999 - February 2000
National Steel Corporation 1998 - 1999
USG 1997 - 1998
Inland Steel Mining Co 1994 - 1997
State of Indiana 1993 - 1994
CME Group April 1993 - June 1993
Skills
DB2, SDLC, Enterprise Architecture, Data Warehousing, Business Intelligence, Software Project..., Agile Methodologies, IT Strategy, Requirements Analysis, Business Analysis, Information Security, Data Modeling, Data Mining, Hadoop, Oracle Database, Microsoft SQL Server
Education
Davenport University 1978 — 1979
Business administration and computer science
Moody Bible Institute 1974 — 1977
Greek and Pastoral Theology
Walmart January 2011 - Present
McGraw-Hill January 2009 - January 2010
HCSC 2007 - 2008
Health Care Service Corporation 2007 - 2008
AT&T April 2006 - April 2007
AT&T August 2005 - April 2007
SBC July 2002 - August 2005
Skills
Change Management, Software Project..., SDLC, Leadership, Vendor Management, Management, Project Management, Project Planning
Education
Keller Graduate School of Management of DeVry University 2008 — 2010
Master's of Business Administration and Project Management, Business Administration/Project Management
DePaul University 1997 — 2000
Bachelor of Science, Computer Information Systems
HCSC April 2015 - Present
Healthcare Service Corporation April 2012 - Present
Healthcare Service Corporation 2006 - April 2011
Healthcare Service Corp December 1999 - May 2006
Healthcare Service Corp. July 1996 - December 1999
The following is June 1980 - July 1996
Skills
Insurance, Access, Claim, Training, Program Management, Testing, Management, Medicare, Auditing, EDI, Microsoft Word, Commercial Insurance, Microsoft Office, HIPAA, Business Analysis, Customer Service, Process Improvement
Education
DePaul University 2005 — 2012
Bachelor of Arts (B.A.), Health Care, 3.91
Moraine Valley Community College 1978 — 1978
Liberal Arts and Sciences/Liberal Studies
Shepard High School 1974 — 1978
Alan B
HCSC March 2015 - Present
Ace Hardware October 2014 - January 2015
Tiger Direct March 2014 - July 2014
Neiman Marcus October 2011 - July 2013
Macy's East October 2009 - May 2011
Gumption Gifts April 2008 - November 2008
Skills
Customer Service, Marketing, Advertising, Social Media Marketing, Event Planning, Public Relations, Photoshop, Marketing Strategy, Styling, Trend Analysis, Assortment, Textiles, Fashion Illustration, Fashion Shows, Microsoft Excel
Education
Benedictine University 2014 — 2016
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Illinois Institute of Art 2005 — 2008
Bachelor of Arts with Honors, Fashion Marketing Management
Pivot Point Beauty School-Evanston
Licensed Cosmetologist, Cosmetology, Barber/Styling, and Nail Instructor
A Joseph & Sons October 1995 - Present
Lexington Lane Condominium Association 1987 - 2015
Lexington Lane Condominium Association 1987 - 2015
Lexington Lane Condominium Association 1987 - 2015
WCSS Inc. March 1990 - October 1995
Advanced System Applications Inc. April 1985 - February 1990
HCSC April 1971 - March 1985
Skills
COBOL, Requirements Gathering, SQL, Visual Basic, Oracle, Visio, Web Applications, Data Warehousing, Software Development, CICS, Business Analysis, Document Management, Integration, MS Project, SDLC, Project Management, Vendor Management, Change Management, Business Intelligence, Business Process, Systems Analysis, Business Requirements, Supply Chain
Education
Harper College 1987 — 1989
Data Processing
Aurora University 1965 — 1967
Accounting Certificate
HCSC June 2010 - Present
STMicroelectronics September 1995 - August 2009
Texas Instruments February 1985 - May 1992
Skills
Healthcare, Nursing, Workers Compensation, Case Managment, Strategic Planning, Training, Policy, Case Management, Leadership Development, Process Improvement, Occupational Health, Coaching
Education
Augustana University (SD) 1974 — 1978
BA, Nursing
Augustana University (SD) 1974 — 1978
Bachelor of Arts (B.A.), Registered Nursing/Registered Nurse
HCSC January 2004 - Present
Blue Cross Blue Shield Illinois September 1974 - June 1975
Skills
Access, Vendor Management, Business Analysis, Process Improvement, Software Documentation, Visio, Lotus Notes, SDLC, Disaster Recovery, Analysis, SharePoint, Insurance, Active Directory, Requirements Gathering, Business Process...
Education
Moraine Valley Community College 1977 — 1985
DePaul University
Accounting
IBM December 2013 - Present
HCSC December 2013 - Present
IBM November 2010 - November 2013
Cognizant Technology Solutions December 2007 - November 2010
Cognizant September 2007 - November 2007
Skills
DB2, COBOL, JCL, Mainframe, Testing, VSAM, Fileaid, Endevor, Telon, REXX, SPUFI, Requirements Gathering, Software Development, SDLC, Easytrieve, z/OS, DB2/SQL, Applications Software..., Requirements Analysis, Business Analysis, Lean Software..., Agile Application..., Agile Project Management, JavaScript, HTML5, Scrum
Education
Bharathiyar University, Coimbatore 2007 — 2009
MBA, Information Systems
Anna University 2004 — 2007
Bachelor's degree, Computer technology, Distinction
St. Joseph's Matriculation higher sec. school 2002 — 2004
SSLC & HSC, Maths & Science, Distinction
HCSC May 2009 - Present
HCSC 2009 - 2010
Skills
Performance Center, Performance Engineering, LoadRunner, Websphere, Logical Data Modeling, Capacity Planning and..., Quality Center, Test Planning, SDLC
Education
Andhra University
Master's degree, Computer Software Engineering
HCSC February 1993 - Present
Tri-Focus Group 1989 - 1992
Skills
Business Analysis, Health Insurance, Insurance, Data Analysis, Financial Analysis, Access, Requirements Gathering, Business Requirements, Visio, Vendor Management, Call Centers, SDLC, Process Improvement, Healthcare Information..., Software Documentation
Education
California State University-Los Angeles
Business Administration and Management, General
HCSC August 2012 - Present
CDW May 2012 - August 2012
Sensible IT November 2011 - May 2012
Midwest Media Blast Autobody shop May 2007 - March 2008
Sears Holdings October 2004 - November 2006
Education
College of Lake County 2009 — 2012
Associate's Degree, Electronic Information Technology, 4.0
College of Lake County 2009 — 2012
Certfiificate, Fiber Optics Tech, 4.0
College of Lake County 2008 — 2012
Associate's Degree, Network Security and Systems Administration, 4.0
College of Lake County 2008 — 2012
Certificate, Enterprise Desktop Support Techncian, 4.0
College of Lake County 2008 — 2012
Certificate, Computer Forensics Technician
College of Lake County 2009 — 2010
Certificate, Cisco CCNA Network Academy completion., 4.0
College of Lake County
College of Lake County
Certfificate, Linux Server Administration, 4.0
Lake county technology campus
Wauconda High School
High School or, 2003
HCSC April 2004 - Present
Skills
Project Management, Strategic Planning, Team Building, Process Improvement, Business Analysis, Change Management, Customer Service, Leadership, Program Management, Vendor Management
Education
Clark Atlanta University 1997 — 2002
Bachelor of Science (B.S.), Biology/Biological Sciences, General
HCSC September 2013 - October 2014
HCSC April 2012 - September 2013
HCSC March 2009 - April 2012
TrustSolutions LLC March 2006 - March 2009
The Doctors Company 2003 - 2006
Chubb Insurance 1991 - 1995
Skills
Exceptional Negotiations, Contract Analysis, Litigation Management, Claims, Fraud, Investigations, Investigation, Policy, Claim, Private Investigations, Contractual Agreements, Analysis, Litigation, Litigation Support, Workers Compensation, Risk Management, Background Checks, Negotiation, Auditing, Training, Subrogation, Internal Investigations, Enforcement, Insurance, Claims Management, Medicaid, Liability, Medicare, Interviews, Provider Relations, Fraud Detection, Health Insurance, Property & Casualty..., Legal Liability, Managed Care, Software Documentation, Risk Assessment, Claim Investigation, Claims Resolution, Claims Investigations, Personal Injury, Casualty, Commercial Insurance, Settlement, Professional Liability, Arbitration, Health Care Fraud, Insurance Law, Medical Compliance, Health Policy
Education
Purdue University Calumet 2010 — 2014
Masters, Communication
DePaul University 1992 — 1993
Liberal Arts, Business and General Science
HCSC January 2014 - Present
HydraForce October 2013 - January 2014
HydraForce, Inc. January 2010 - September 2013
HydraForce March 2008 - December 2009
Skills
Value Stream Mapping, DMAIC, Continuous Improvement, Kaizen, Six Sigma, Lean Manufacturing, Root Cause Analysis, SPC, Quality System, Process Improvement, Standard Work, Visual Management, Quality Management, Minitab, FMEA, Industrial Engineering, Design of Experiments, 5S, Manufacturing, APQP
Education
Northern Illinois University 2006 — 2008
Master, Industrial and Systems Engineering
Beijing Forestry University 1999 — 2003
Bachelor's degree, Chemical Engineering
Beijing Jingshan School 1996 — 1999
HCSC 1997 - Present
Skills
WebSphere Portal, Data Analysis, Web Services, Web Development, SQL, SDLC, Microsoft SQL Server, JavaScript, XML, Agile Methodologies, Visio, SharePoint, jQuery, Databases, CSS, HTML, Requirements Gathering, AJAX, Database Design
Education
DePaul University 2000 — 2001
M.S., Conputer Science
Northwestern University 1990 — 1995
Doctor of Philosophy (Ph.D.), Cell/Cellular and Molecular Biology
Peking University 1986 — 1989
Master's degree, Biochemistry
Peking University 1982 — 1986
Bachelor's degree, Biochemistry
HCSC October 2008 - Present
Blue Cross Blue Shield of Illinois October 2008 - Present
CIGNA Group Insurance September 2004 - September 2008
Humana September 2001 - June 2004
Skills
Health Insurance, Managed Care, Employee Benefits, Account Management, Contract Negotiations, Sales Support, Dental, Customer Relations, New Business Development, Pricing, Strategic Planning, Contract Negotiation, Process Improvement, Insurance, Medicare, Customer Service, Health Savings Accounts, Vendor Management, Management, Benefits Administration, Healthcare, Leadership
Education
DePaul University 2013 — 2015
Bachelor of Arts (BA), Adaptive Leadership
AbbVie August 2015 - Present
HCSC July 2012 - August 2015
Aon Hewitt 2011 - 2012
Hayes Mechanical, LLC. 2007 - 2010
Skills
Accounting, Financial Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Payroll Processing, Multi-state Payroll, Foundations, Microsoft Office, Quickbooks, Lotus Notes, PeopleSoft, Revenue Management, Revenue Recognition, Financial Analysis, QuickBooks, Payroll, Budgets, Variance Analysis, Internal Controls, GAAP, Finance, Microsoft Excel
Education
DePaul University
Bachelor of Science (B.S.), Accountancy
HCSC Senior Marketing RepresentativeBlue Cross Blue Shield of Illinois2001 - Present
Education
Bellevue University
Health Care Service Corp 2012 - Present
HCSC September 1991 - Present
Management Data Communications Corporation August 1984 - September 1991
Education
DePaul University 1980 — 1984
BS, Computer Science
MiTek USA Inc June 2015 - Present
HCSC December 2014 - June 2015
Morrisey Associates, Inc. July 2014 - December 2014
Morrisey Associates, Inc. May 2012 - July 2014
TransUnion Healthcare January 2010 - May 2012
ManagedCare.Com 2007 - 2009
Northrop Grumman IT June 2005 - September 2007
Network Analysis and Design August 2004 - December 2004
Skills
Microsoft SQL Server, SQL, .NET, C#, Databases, VB.NET, Programming, T-SQL, Software Development, Visual Studio, SDLC, ASP.NET, SSIS, Software Engineering, Requirements Analysis, XML, Analytics, Business Intelligence, Business Analysis, JavaScript, Software Design, Object Oriented Design, Healthcare Analytics, HTML, Integration, Web Applications, SaaS, SSRS, PL/SQL, Project Management, IIS, HEDIS, P4P, SSAS 2008, KPI Dashboards, Case Managment, Data Warehousing, Windows Server, LINQ, Requirements Gathering, CSS, OMPP, HTML 5, Bootstrap, ASP.NET Web API, AngularJS, jQuery
Education
Colorado State University 2000 — 2003
B.S., Computer Science
HCSC September 1985 - January 2013
Education
DePaul University
BA, Computer Science
Los Alamos National Laboratory October 2010 - Present
HCSC October 2006 - October 2010
Q Comm International August 2005 - October 2006
Education
Brigham Young University 1996 — 2005
BS, Computer Science
HCSC April 2012 - Present
Combined Insurance May 1998 - December 2010
Education
Calumet College of Saint Joseph 1989 — 1994
bachelor of science, Business, Management, Marketing, and Related Support Services
Calumet College of Saint Joseph
BS, Business Management
Paris Healtcare Linen Service May 2009 - Present
Sodexo March 2006 - May 2009
HCSC November 1997 - March 2006
Skills
Textiles, Microsoft Office, Microsoft Excel, Apparel, Product Development, Negotiation, Fashion, Photoshop, Microsoft Word, Strategic Planning, Merchandising, Sales Management
Education
Community College of Allegheny County
HCSC December 2010 - Present
w3r Consulting 2010 - Present
iNautix Technologies February 2007 - October 2010
Cognizant Technology Solutions September 2005 - January 2008
Skills
Metrics Analysis
Education
Annamalai University 2006 — 2007
PGDBA, Business Administration
M.O.P Vaishnav College for Women 2002 — 2005
BISM, Information Technology and Management
St John's Matriculation Higher Sec School 2001 — 2002
HSC, Commerce, Management and IT
HCSC Company (Blue Cross& Blue Shield of Texas) July 2001 - Present
HCSC February 2003 - January 2011
Blue Cross & Blue Shield of Mississippi January 1999 - March 2001
Skills
Customer Service, Teamwork, Quality Assurance, Problem Solving, Team Building, Documentation, Customer Relations, Microsoft Office, Databases, Visio, Software Documentation
Education
Jackson State University 1994 — 1999
Bachelor's Degree, Marketing
Clark Atlanta University 1993 — 1994
HCSC March 2014 - Present
Blue Cross Blue Shield of Montana July 1997 - August 2013
Blue Cross Blue Shield of Montana March 1993 - July 1997
Blue Cross Blue Shield of Montana September 1990 - March 1993
Skills
Business Analysis, Requirements Gathering, SDLC, Business Requirements, Visio, Requirements Analysis, Process Improvement, Insurance, Business Process..., Business Intelligence, Vendor Management, Business Process, Change Management, Databases
Education
Carroll College 1990 — 1995
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.25
NIPSCO May 2012 - May 2013
HCSC 2007 - 2011
R.L. Steger September 1992 - February 2007
Caremark Inc 2001 - 2002
Skills
Software Project..., Software Development, Team Management, Business Analysis, Team Leadership, Strategic Planning, Insurance, Databases, SQL, MS Project, Data Analysis, Project Planning, Application Development, Mentoring, Program Management, Team Building, Analysis, Healthcare, Microsoft Office, SDLC, Microsoft Project
Education
DePaul University 1986 — 1989
MBA, Information Systems
Roosevelt University 1981 — 1984
Bachelor of science, Computer science
HCSC July 1996 - Present
Costello & Associates May 1995 - June 1996
Skills
Information Technology, IBM Mainframe, Databases, Client Server..., Business Analysis, Business Intelligence, Enterprise Architecture, SDLC, SQL, Strategic Planning, Visio
Education
DePaul University 1994 — 1995
Computer Science, Computer Programming, Vendor/Product Certification
University of Wisconsin-Madison 1990 — 1993
Bachelor of Arts (B.A.), Political Science and Government
HCSC
Skills
Health Insurance, Medicare, Sewing Machine Repair
Education
Angelo State University 1977 — 1981
Bachelor of Business Administration (BBA), Business Administration and Management, General
HCSC February 2014 - Present
American Medical Association June 2006 - October 2013
American Medical Association January 2006 - June 2006
Coventry Health Care/First Health June 2001 - December 2005
CNA Insurance September 1997 - February 2001
Amoco Corporation July 1977 - February 1997
Skills
Management, Leadership, Software Quality Testing, User Acceptance Testing, Performance Testing, Mobile Device Testing, Test Lab Management, Agile & Waterfall..., SDLC, STLC, Enterprise Testing, Test Automation..., SQA Trainer, UAT Coordination, Test Case Reviews, Defect Management, Manual Testing, AntHill Pro, ITSM, Testing Framework, IBM Rational Clear Quest, IBM Rational Requisite..., Team Building..., Browser Testing, Journyx Administrator, MS Word 2007/2010, MS Excel 2007/2010, MS Project 2007/2010, MS Power Point 2007/2010, Change Management Member, QA Test Lead, Payroll Coordinator -..., Testing - Claims..., Payroll Coordinator -..., Correspondence Secretary, Proofreader, Confidential Secretary, Business Analysis, Systems Analysis, Mentor - College Interns, JIRA, Ecommerce Testing, SharePoint, Defect Tracking, ClearQuest, MS Project, Software Quality, Mobile Testing, IT Service Management, Browsers
Education
Trinity International University 2006 — 2015
Bachelor of Applied Science (BASc), Organizational Leadership, GPA 3.9
DePaul University 1997 — 1997
Certification, Executive Computing, GPA 4.0
Robert Morris College 1976 — 1977
Certification, Administrative and Secretarial - General Business, GPA 3.7
Hcsc April 2014 - Present
Infosys June 2013 - April 2014
Infosys November 2007 - June 2013
Skills
J2EE Application..., Spring, Hibernate, JMS, Struts, Java, Web Services, JSP development, XML, MDM Initiate, Oracle, RAD, WebSphere Application..., JavaScript, Eclipse, Soap, Tomcat, Core Java, Servlets, SQL, SOA, Requirements Analysis, Agile Methodologies, DB2, webservices, Dynatrace, Splunk
Education
B. M. S. College of Engineering 2005 — 2007
Master of Technology (MTech), Power Electronics
SV College of Engineering
Bachelor of Technology (BTech), EEE
St Anns High School