Experience
Presence Health  October 2008 - April 2014
Blue Cross Blue Shield of Illinois   January 2008 - August 2008
Humana Healthcare  December 2006 - December 2007
ComPsych  March 2004 - November 2006

Skills
Provider Relations, Network Contracting, Network Development, MSO, Provider Education, Medical Terminology, Credentialing, Medical Staff..., Delegation, Customer Service, Wellness, Microsoft Office, Healthcare, Public Speaking, HIPAA, HMO, Meditech, CPT, Team Building, Microsoft Excel, Contract Negotiation, Event Planning, Health Insurance, Healthcare Industry, Physician Relations, Managed Care, Microsoft Word, Social Networking, Physicians, Outlook, PPO, Medicare, Medicaid, Revenue Cycle, Process Improvement, JCAHO, EMR, Hospitals, Data Entry

Education
Robert Morris College
Legal Secretary

Experience
Blue Cross Blue Shield of Illinois   July 2013 - Present

Skills
Customer Service, Strategic Planning, Team Building, Leadership, Training, Process Improvement, Insurance, Vendor Management, Business Process..., Change Management, Project Management

Education
University of Phoenix   2005 — 2007
Bachelor's of Science Degree, Business Management

Quincy University   1987 — 1989

Experience
Health Care Service Corporation  January 2009 - Present
Blue Cross Blue Shield  September 2008 - Present
Health Care Service Corporation  September 2008 - Present
Blue Cross Blue Shield of Illinois   2008 - 2009
Blue Cross Blue Shield of Illinois   2008 - 2009
North American Medical Management  November 2005 - September 2008
North American Medical Management  2005 - 2008
William Crevier MD, Ltd.   October 1997 - April 2005
M.D., Ltd   January 1997 - January 2005
Family Christian Health Center  January 2000 - January 2004

Education
Robert Morris University - Illinois
Master of Business Administration, Human Resource Management

Robert Morris University - Illinois
Bachelor of Business Administration, Healthcare Management

Robert Morris University - Illinois

Experience
Vistar Technologies, Inc   June 2007 - Present
Health Care Service Corporation (HCSC)   August 2000 - June 2007
Blue Cross Blue Shield of Illinois   August 1995 - August 2000
Gleason, McGuire and Shreffler   November 1993 - August 1995

Skills
Program Management, Leadership Management, SDLC, Vendor Management, PMP, Project Portfolio..., Process Improvement, PMO, Business Analysis, Visio, Requirements Analysis, Business Process..., Resource Management, Requirements Gathering, Software Project..., Web Based Software, MS Project, Project Status Reporting, Agile Leadership, Project Management Plan, Budget Monitoring, Budget Reconciliation, Job Estimating, Communications..., Requirements Management, Database Applications, Healthcare, Data Warehousing, Leadership, Management, Enterprise Architecture, IT Strategy, Insurance Industry, Insurance, Project Management, Business Process, Analysis, Business Intelligence, Software Documentation

Education
Loyola University of Chicago   1989 — 1991
BBA, Business Marketing and Philosophy

University of Miami - School of Business   1988 — 1989
Business

Experience
CVS Health  September 2013 - Present
RCG Global Services  March 2013 - September 2013
The TriZetto Group  December 2010 - October 2012
The TriZetto Group  July 2009 - December 2010
The TriZetto Group  July 2006 - June 2009
Innovative Systems Group  October 2000 - July 2006
Health Management Systems  December 1997 - October 2000
SNI Management Associates   June 1997 - December 1997
Blue Cross Blue Shield of Illinois   June 1981 - April 1997

Skills
Project Management, Program Management, Lean Project Office, PMO, Project Portfolio..., Software Project..., Agile Project Management, PMP, CSM, Scrum, Cross-functional Team..., Lean Product Development, Leadership, Staff Mentor, Project Delivery, Project Finance, Project Planning, Distributed Team..., Business Analysis, Healthcare Information..., Health Insurance, Managed Care, SDLC, Vendor Management, Global Sourcing

Education
Quinlan School of Business, Loyola University Chicago   1992 — 1994
MBA, Accounting

University of Illinois at Chicago   1979 — 1981
MA, Political Science

Northern Illinois University   1975 — 1979
BS, Political Science & Economics

Experience
Med-Call Healthcare  February 2015 - Present
United Way of Metropolitan Chicago  November 2013 - March 2015
United Way of Metropolitan Chicago  August 2014 - November 2014
Blue Cross and Blue Shield of Illinois  April 2007 - December 2011
Blue Cross Blue Shield of Illinois   November 1999 - April 2007
Northwestern University  July 1995 - November 1999

Skills
Typing, Data Entry, Customer Service, Front Office, Microsoft Office, Receptionist Duties, Clerical Skills, Office Administration, Access, Business Analysis, Business Requirements, HIPAA, Human Resources, Insurance, Microsoft Excel, PowerPoint, QuickBooks, Outlook, Process Improvement, PeopleSoft, Data Warehousing

Education
Harold Washington College   2001 — 2002
Business Administration and Management, General

Northwestern University   1996 — 1999
Communication, General

Experience
Laurent House Foundation   January 2006 - Present
Personal Assistant  January 2006 - February 2012
Transitions Hospice  October 2007 - January 2008
Blue Cross Blue Shield of Illinois   January 2001 - January 2002
Granada Medical Group   January 1982 - January 1989

Skills
Medical Billing, Invoicing, Data Entry, Marketing, Healthcare, Office Administration, Human Resources, Microsoft Office, Receptionist Duties, Appointment Scheduling, Confidentiality, Fax, Microsoft Word, Administrative..., Insurance, Customer Service

Education
University of Phoenix   2010 — 2011
Associate of Arts (AA), Human Resources Management and Services, 3.5

Rockford College   1993 — 1999
Bachelor of Arts (BA), English Language and Literature

Rock Valley College   1991 — 1992
Associate of Arts (AA), Liberal Arts

Experience
CareerPlace ™  April 2013 - Present
OEC: One Eighty Capital   October 2014 - February 2015
SanBelizeLLC   August 2012 - 2015
Barrington CUSD 220  January 2004 - June 2014
Messiah Lutheran Preschool & Kindergarten   2009 - June 2013
Messiah Lutheran Preschool  August 2009 - July 2012
Blue Cross Blue Shield of Illinois   March 1995 - January 1996
A.T. Kearney   March 1989 - 1995

Skills
Recruiting, Nonprofits, Database Administration, Community Outreach, Bookkeeping, Human Resources, Technology Integration, Project Management, Technology Planning, Microsoft Technologies, QuickBooks, Training, Financial Reporting, System Administration, Executive-level..., Organizational..., Smartboard, New Hire Orientations, Accurate Record Keeping, GiftWorks, Technical Training, Manage Client..., Managing Database, Public Speaking, IT contract negotiation, Publication Development, Rental Management, Property Management, Curriculum Planning, Technology..., Strategic Planning, Educational Technology, Early Childhood Literacy, Guided Reading, Curriculum Assessment, Behavior Management, Positive Behavior..., Social Studies, Teaching Reading, Curriculum Mapping, Gifted Education, Classroom, Curriculum Design, Parent Communication, Teaching/mentoring, Program Management, Customer Service, Leadership, Teaching, Management

Education
University of Illinois at Urbana-Champaign   1985 — 1988
BA

National-Louis University   2002 — 2004
MAT

Experience
Benedictine University  December 2013 - Present
Levi, Ray & Shoup, Inc.   December 2009 - December 2013
MetLife  March 2007 - March 2009
MetLife  April 2003 - March 2007
blue cross blue shield of illinois   1988 - 1998

Skills
Recruiting, Human Resources, Time Management, Interviews, Training, Applicant Tracking..., Employee Benefits, Word, excel, PowerPoint, Customer Service, Compliance, Budget Management, Administration, Hiring, PeopleSoft, HRIS, Office Management, Career Development, Job Fairs, Marketing Communications, Cold Calling, Due Diligence, New Hire Orientations, New Hire Training, Sales Hiring, Sales Operations, Travel Management, Operations Management, Employee Referral..., Job Postings, Internet Recruiting, Information Technology, Staff Supervision, Event Management, Screening Resumes, Staffing Services, Temporary Placement, Permanent Placement, Screening, Building Relationships, HR Policies, Event Planning, payroll, Outlook, CUPA

Education
Eureka HIgh School   1981 — 1990

Robert Morris University - Illinois   1987 — 1988
2 year, business/secretarial

Experience
Fifth Third Bank  September 2010 - Present
Regions Financial Corporation  January 2002 - September 2010
Robert Half International  1999 - 2002
The Stolar Partnership  1997 - 1999
Blue Cross Blue Shield of Illinois   1995 - 1997

Skills
Human Resources, Employee Relations, Onboarding, Recruiting, Talent Management, Performance Management, Employee Engagement, Succession Planning, Talent Acquisition, College Recruiting, Interviews, Coaching, Organizational..., Workforce Planning, HR Policies, PeopleSoft, Career Development, New Hire Orientations, Hiring, Sourcing, Organizational..., Leadership Development, Organizational Design, HR Consulting, Behavioral Interviewing, Employer Branding

Education
Southern Illinois University, Carbondale
BS, Paralegal Studies

Experience
Managed Care Marketing   2013 - Present
Coventry Workers' Comp Services  2006 - 2014
Blue Cross Blue Shield of Illinois   2004 - 2006

Skills
Workers Compensation, Managed Care, Marketing Communications, Content Managed Websites, Advertising, Adobe Creative Suite, Six Sigma, Email Marketing, Corporate Branding, Analytics, Sales Management, Employee Benefits, Health Insurance, Marketing, Marketing Strategy, Medicare, Account Management, Insurance, Healthcare

Education
Northern Illinois University
Bachelor of Science, Corporate Communications

Saint Xavier University
M.B.A., Marketing Concentration

Waubonsie Valley

Experience
Jenny B Friedman Foundation, Inc.   June 2006 - Present
Friedman Bookkeeping and Payroll Service   June 2004 - Present
MHP Master Home Products   June 1997 - June 2002
EIA Eagle Insurance Company   June 1995 - June 1997
HWC Hazardous Waste Consultants   June 1990 - June 1995
TCR Temporary Claims Recruiters   June 1989 - June 1993
Kushner & Friedman   June 1974 - June 1981
LARC Association for Retarded Citizens   June 1977 - June 1979
States Attorneys Office of Lake County   June 1972 - June 1974
Blue Cross Blue Shield of Illinois   June 1968 - June 1972

Skills
Management, Strategic Planning, Savoire Faire, Quickbooks Expert, Budgeting & Finance, Wordpress website Expert, Excel & Word Expert, Public Relations, Project Management, Social Media, Microsoft Office, Leadership, Writing, Budgets, Microsoft Excel, Microsoft Word, Public Speaking, Project Planning, Non-profits, Customer Service, Accounting, Training, Retail, Social Media Marketing, Research, Advertising, Marketing, Marketing Strategy, Marketing Communications, Event Planning, Event Management, Team Building, Fundraising, Community Outreach, PowerPoint, Negotiation, Editing, Nonprofits, Coaching, Volunteer Management, Team Leadership, Leadership Development, Online Marketing, Teaching, Human Resources, Proposal Writing, Program Development, Entrepreneurship, Grant Writing, Outlook

Education
Chicago Center for Torah and Chesed   2005 — 2012
Certificate for Completion of Shas, The Talmud Complete, Commencing the second "cycle" of Talmud Study

The John Marshall Law School   1968 — 1972
JD, Law; Insurance

Washington University in St. Louis   1966 — 1968
BA, English Lit

University City High School   1961 — 1964
HS, General Studies

Chinese IP Intellectual Property Center, at JMLS the John Marshall Law School
Master's degree, Chinese Patent and Trademark Law & Procedure

Experience
Blue Cross Blue Shield of Illinois   ManagersBlue Cross Blue Shield2008 - 2009
Gulf Air  May 1994 - December 1999

Skills
Health Insurance, Insurance, Claim, Business Analysis, Process Improvement, Managed Care, Customer Service, Employee Benefits, Vendor Management

Education
Northeastern Illinois University   2001 — 2005
BS, Management & Marketing

Northern Illinois University   2001 — 2005
Operations Management and Supervision

Experience
Hewitt Associates  2006 - 2009
Blue Cross Blue Shield of Illinois   2004 - 2006
Kraft Foods  1990 - 2004

Skills
EAI, Enterprise Architecture, Solution Architecture, SDLC, IT Strategy, Vendor Management, IT Management, System Deployment, Program Management, Databases, Enterprise Software, Management

Education
University of Illinois at Chicago   1980 — 1985
Bachelor of Sciences, Information Decision Sciences and Economics

Experience
Health Clubs, Corporations, Park Districts, various other companies   January 1985 - Present
Glenview Public School District  August 2002 - June 2003
Blue Cross Blue Shield of Illinois   March 1998 - December 1998
IBM  June 1985 - June 1994

Skills
Pilates, Aerobics, Cardio, Group Exercise, Strength Training, Fitness Training, Fitness, Yoga, Conditioning, Weight Training, Toning, Strength, Circuit Training, Corporate Wellness, Healthy Lifestyle, Choreography, Dance, Cpr Certified, Wellness, Spinning, BTS - Body Training..., Les Mills, Zumba

Education
National-Louis University   2000 — 2002
Master of Arts (M.A.), Education - Elementary and Secondary, 4.0

Purdue University Calumet
B.S., Management, Business, Mathematics

Experience
Wheaton Franciscan Healthcare- WFMG   March 2014 - Present
Wheaton Franciscan Healthcare  October 2008 - February 2014
ThedaCare  October 2004 - August 2007
Blue Cross Blue Shield of Illinois   August 1987 - May 1994

Skills
Physicians, Marketing, Hospitals, EMR, EHR, Healthcare Information..., Family Medicine, Public Speaking, Community Outreach, Event Planning

Education
University of Wisconsin-Madison   1979 — 1982
BS, Nursing

University of Colorado Boulder   1976 — 1979
Biology, General

Experience
Ceres Venture Fund   Trustee & Executive CommitteeColumbia College Chicago2013 - Present
TrafficCast International   2008 - Present
Northshore University Healthsystems  2008 - Present
Blue Cross Blue Shield of Illinois   2006 - Present
Northwestern University  1999 - Present
Chicago Symphony Orchestra  2006 - 2012
VIPdesk, Inc.   2004 - 2010
INROADS Capital Partners   1994 - 2005
Batterson Johnson & Wang Venture Partners   1987 - 1996
Allstate Insurance Company  1986 - 1987

Skills
Venture Capital, Corporate Development, Financial Analysis, Entrepreneurship, Business Development, Acquisition Integration, Management Consulting, Management, Marketing Strategy, Investments, Product Marketing, Change Management, Leadership Development, Business Strategy, Strategic Partnerships, Mergers & Acquisitions, Marketing, Private Equity, Market Research, Strategic Planning, Strategy, Start-ups, Business Process..., Valuation, Cross-functional Team..., Negotiation, Asset Management, Public Speaking, Analytics, Due Diligence, E-commerce, Business Planning, Financial Modeling, Angel Investing, Mergers, Competitive Analysis, Process Improvement, Product Management, Project Management, Social Media, Portfolio Management, Executive Management, Research, Team Building, Leadership, Analysis, Program Management, New Business Development, Data Analysis, Product Development

Education
Northwestern University - Kellogg School of Management   1984 — 1986
MBA

Stanford University   1976 — 1980
BS, Industrial Engineering

Experience
Excellus BCBS  May 2013 - Present
Blue Cross Blue Shield of Illinois   May 1986 - May 2013

Skills
SDLC, Process Improvement, Health Insurance, Vendor Management, Business Analysis, Medicare, Insurance, Enterprise Architecture, Business Intelligence, IT Strategy, Program Management, Strategic Planning, Leadership, Business Process..., PMO, Cross-functional Team..., Business Requirements, Risk Management

Education
Purdue University Calumet

Experience
Castlight Health  January 2015 - Present
Castlight Health  October 2012 - December 2014
HCSC  November 2011 - October 2012
HCSC  May 2011 - November 2011
HCSC  February 2010 - May 2011
HCSC  March 2008 - February 2010
Blue Cross Blue Shield of Illinois   February 2007 - March 2008
City of Chicago  2005 - 2007

Skills
Process Improvement, Business Analysis, Financial Modeling, Business Process..., Strategy, Testing, Enterprise Software, Budgets, Data Analysis, Cross-functional Team..., Analytics, Financial Analysis, Management Consulting, Project Management, Business Strategy, Competitive Analysis, Business Intelligence, Program Management, Strategic Planning, Analysis, Team Management, Mergers & Acquisitions, Change Management, Microsoft Excel, Access, Business Planning, Leadership, Product Management, Forecasting, Risk Management, SDLC, Financial Reporting, Management, Start-ups, Vendor Management, Healthcare, Team Leadership, Entrepreneurship, Business Process, Product Development, SaaS, Operations Management, Software Project...

Education
The University of Chicago - Booth School of Business   2008 — 2010
MBA, Strategic Management; Managerial & Organizational Behavior; Entrepreneurship

The University of Chicago - The College   2001 — 2005
BA, Economics, Political Science

Experience
Bristol-Myers Squibb  April 2013 - Present
United Healthcare  July 2010 - 2013
Novartis  September 2009 - September 2010
GlaxoSmithKline  February 2008 - September 2009
Blue Cross Blue Shield of Illinois   June 2005 - December 2007
First Health/Coventry   1998 - 2005
Access Health America   1993 - 1995

Education
Pennsylvania State University College of Medicine   1985 — 1989
MD, Medicine

Experience
SCB Group   September 2011 - Present
NeuStrategy, Inc.   April 2010 - September 2011
Blue Cross Blue Shield of Illinois   July 2009 - April 2010

Skills
Microsoft Office, Energy, Business Development, Financial Modeling, Finance, Commodity Markets, Derivatives, Logistics, Commodity, Strategic Planning, Financial Analysis, Business Strategy, Market Analysis, Investments, Microsoft Excel, Customer Service, Portfolio Management, Mergers, Negotiation, Valuation, Analysis, Risk Management, Trading, Mergers & Acquisitions, Time Management, Due Diligence, Options, Golf, Corporate Finance, Strategy, Renewable Energy, Hedging, Brokerage, International Business, Ethanol, Karate, Friendraising, Toad

Education
University of Colorado Boulder - Leeds School of Business   2004 — 2008
BS, Finance, Economics

Experience
CVS Caremark Corporation  December 2010 - Present
UnitedHealthcare  October 2008 - November 2009
UNITED HEALTHCARE  October 2008 - November 2009
Aerotek  March 2008 - October 2008
UnitedHealthcare  March 2008 - October 2008
SECRETARY OF STATE DRIVER SERVICES   January 2007 - July 2007
EXPRESS PERSONNEL  October 2006 - January 2007
BLUE CROSS BLUE SHIELD of ILLINOIS   October 1998 - February 2006
Blue Cross Blue Shield  October 1997 - February 2004

Skills
Invoicing, Policy, Claim, Medical Billing, Data Entry, Insurance, Databases, PeopleSoft, Accounts Payable, Microsoft Office

Education
Minnesota School of Business   2010 — 2011

SPRINGFIELD SOUTHEAST HIGH SCHOOL   1990 — 1994
Diploma

Minnesota School of Business
Business Management

Robert Morris University - Illinois
Business Management

SOUTHERN ILLINOIS UNIVERSITY at
Business Management

Experience
VistaNational Insurance Group, Inc.   November 1996 - Present
Insurance Benefit Consultants, LTD   March 1985 - November 1996
Blue Cross Blue Shield of Illinois   January 1975 - March 1985

Skills
Insurance, Healthcare, Wellness Programs, Health Insurance, Dental, Disability Insurance, New Business Development, Marketing Strategy, Negotiation, Dentistry, Employee Wellness, Employee Benefits, Brokers, Human Resources, Claim, Recruiting, Health Savings Accounts, COBRA, Underwriting, Term Life Insurance, Benefits Administration, Selling, Self-funded, Long-term Care, 401k, Medicare, Managed Care, Flexible Spending..., Workers Compensation, Cafeteria Plans, Life Insurance, HMO, Professional Liability, Fixed Annuities, Accident, Group Medical, Whole Life, Retirement, Group Insurance, Vision Insurance, Sales

Education
University of Arizona   1970 — 1974
BS, Healthcare Administration

Experience
The Breckenridge Group  2009 - Present
Walgreens  2014 - 2015
Independent Living Systems  2013 - 2014
Sinai Medical Group  2011 - 2013
Access Community Health Network  2009 - 2011
Blue Cross Blue Shield of Illinois   2008 - 2009
CorSolutions/Matria/Alere   2005 - 2008
Addus HealthCare, Inc  1999 - 2004
JCAHO  1994 - 2002
CurranCare  1996 - 1998

Skills
Managed Care, Healthcare Management, Healthcare, Disease Management, Health Policy, Medicaid, Healthcare Information..., EHR, Healthcare Consulting, HIPAA, Leadership, Hospitals, Medicare, Quality Improvement, Healthcare Industry, Strategic Planning, Utilization Management, Accreditation, Nursing, Clinical Research, Physician Relations, Process Improvement, Management, Cross-functional Team..., Physicians, Program Management, EMR, Case Managment, Informatics, Quality Management, Patient Safety, Medicine, Wellness, Home Care, Inpatient, NCQA, JCAHO, Utilization Review, Provider Relations, Performance Improvement, Public Health, Elder Care, Health Plans, Care Management, Team Building, Training, Consulting, Project Management, Program Development, Case Management

Education
The Ohio State University
MS, Nursing

University of Illinois at Chicago
BSN, Nursing

Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   August 2014 - Present
Aetna  May 2013 - August 2014
Coventry Health Care  March 2011 - May 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   August 2000 - August 2009
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   April 1998 - August 2000
Blue Cross Blue Shield of Illinois   November 1996 - April 1998
W. W. Grainger   June 1991 - October 1996

Skills
Project Management, PMP, Communication Skills, Project Planning, Coordination, MS Project, SDLC, Mainframe, JCL, Software Development, PMO, CRM, Process Improvement, Program Management, Analysis

Education
Microsoft   2013 — 2013
Certfication, MCTS - Microsoft Project 2010

Webucators   2013 — 2013
Certificate of Completion, Microsoft Project 2010

Directions   2010 — 2010
Certificate of completion, SQL Server 2008

Project Management Institute   2009 — 2009
PMP Certification, Project Management

University of Illinois at Chicago   2007 — 2007
Certificate, Project Management

DeVry University   1988 — 1991
Bachelors, Computer Information Systems

Experience
Blue Cross Blue Shield of Illinois   April 1991 - Present

Skills
Team Building

Education
Loyola University Chicago   1983 — 1987
Bachelor of Business Administration (B.B.A.), Marketing

Experience
Benefit Services Group, Inc.   June 2013 - Present
Northern Illinois University  August 2012 - December 2012
Intersport  May 2012 - August 2012
Blue Cross Blue Shield of Illinois   June 2010 - August 2010
Blue Cross Blue Shield of Illinois   June 2009 - August 2009

Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Adobe Photoshop, Teamwork, Microsoft Outlook, Outlook, Training, Leadership, Access, Time Management, Social Networking, Social Media, Customer Service, Event Planning

Education
Northern Illinois University   2009 — 2013
Bachelor's Degree, Human Resource Management

Marist High School   2005 — 2009

Experience
Junior League of Rockford   June 2015 - Present
Corrective Solutions Inc   February 2015 - Present
Goodwill of Northern Illinois   June 2014 - Present
Corrective Solutions  April 2008 - February 2015
Blue Cross Blue Shield of Illinois   October 2007 - April 2008
United States Air Force  August 2003 - September 2005
United States Air Force  September 2001 - August 2003

Skills
Nonprofits, Public Relations, Public Speaking, Community Outreach, Program Management, Event Planning, Microsoft Office, Customer Service, Microsoft Excel, Management, Marketing, Teaching, PowerPoint, Microsoft Word, Team Leadership, Program Development, Advertising, Press Release..., Youth Mentoring, Mentoring, Team Building, Child Development, First Aid, Cpr Certified, AED, Childcare, Early Childhood..., Child Advocacy, Access, Crisis Management, Managerial Finance, Non-profits, Individual Counselling, Resource Management, Financial Management, Working With Children, Excel, Word, Writing, Counseling

Education
University Wisconsin-Green Bay   1998 — 2007
Bachelor of Science, Human Development

Rockford University

Experience
Presence Mercy Medical Center  June 2014 - Present
Gateway Foundation  January 2014 - Present
Blue Cross Blue Shield of Illinois   February 2013 - December 2013
Fastenal  April 2007 - February 2013

Skills
Sales Management, Account Management, Sales Operations, Cold Calling, Inventory Management, Wholesale, Key Account Management, B2B, Purchasing, Outside Sales, Direct Sales

Education
Rock Valley College   2007 — 2009
Certificate, Medical Transcription/Transcriptionist

Belvidere High School   1982 — 1986

Experience
Health Care Service Corporation  November 2012 - Present
Health Care Service Corporation  November 2006 - November 2012
Blue Cross Blue Shield of Illinois   March 2004 - November 2006
Blue Cross Blue Shield of Illinois   July 2000 - February 2004
University of Chicago Hospitals  1999 - 2000

Skills
Product Development, Strategic Planning, Business Strategy, Health Insurance, Insurance, Product Management, Strategy Development

Education
Northwestern University - Kellogg School of Management   1997 — 1999
MBA

University of Southern California   1988 — 1992
BA, History

University of Kent   1990 — 1991
History

Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   February 2014 - Present
HCSC  March 2011 - February 2014
Blue Cross Blue Shield of Illinois   June 2008 - March 2011
Emdeon  January 2010 - May 2010
Blue Cross Blue Shield IL   June 2007 - June 2008
HCSC  January 2006 - May 2007

Skills
Analytics, SAS, SQL, Requirements Analysis, Business Intelligence, Strategy, Healthcare Contract..., Healthcare Analytics, Data Mining, Predictive Analytics, Analytics Best Practices, Leadership, Big Data Analytics, Process Improvement, Consulting, Data Warehousing, Integration, Management

Education
Liautaud Graduate School of Business   2008 — 2010
Masters, MIS

University of Illinois at Chicago   2004 — 2006
Bachelors, Information and Decision Sciences

Hyderabad Public School, Ramanthapur   1990 — 1992
10+2

Ekashila Public School, Jangoan   1983 — 1990

Experience
Retired Healthcare Consultant   May 2014 - Present
Advocate Healthcare  October 2007 - May 2014
Athens Regional Medical Center  June 1999 - October 2007
Athens Regional Medical Center  June 1994 - October 2007
Athens Regional Medical Center  March 1994 - September 2007
Athens Regional Medical Center  March 1994 - June 1999
St. Joseph Hospital, Park Rapids, MN   March 1990 - February 1994
Blue Cross/Blue Shield of Illinois, Medical Services Advisory   September 1988 - March 1990
Blue Cross Blue Shield of Illinois   May 1987 - September 1988
St. Catherine Hospital  April 1986 - April 1987

Skills
Hospitals, Healthcare Information..., Medicine, Healthcare, Healthcare Management, Process Improvement, Six Sigma, Management, Performance Improvement, Leadership, Patient Safety, Team Building, Physicians, Medicare, Quality Improvement, Revenue Cycle, EHR, Healthcare Consulting

Education
Purdue University Calumet   1981 — 1983
A.D., Nursing

The University of Georgia   1979 — 1981
M.S., Psychology

Purdue University Calumet   1975 — 1979
B.S., Psychology

Armed ForcesU.S. Navy   1970 — 1974

Experience
nVISIA  April 2012 - Present
PSC Group  April 2005 - April 2012
Newedge Group (formerly Calyon Financial)   April 2005 - August 2009
Blue Cross Blue Shield of Illinois   March 2003 - April 2005
Kemper Insurance  August 2001 - January 2003
US Navy Reserve  May 1992 - May 2002
Scholastic Publishing  January 1999 - June 2001

Skills
Enterprise Architecture, Integration, SOA, Software Development, Business Intelligence, Databases, SQL, SDLC, Java, Enterprise Software, Solution Architecture, Oracle, Linux, Java Enterprise Edition, Architecture, Application Architecture, Business Analysis, XML, Agile Methodologies, IT Strategy, UML, Websphere, Software Design, Data Modeling, Data Warehousing, Weblogic, Cloud Computing, Business Process..., Data Analysis, Software Project..., EAI, Spring, Data Architecture, Governance, IT Management, Web Applications, Process Engineering, Capacity Planning, Integration Architecture, J2EE, Business Process, Process Improvement, Requirements Analysis, E-commerce, DB2, Web Services, Application Development, Business Solutions, IT Governance, Agile

Education
Stevens Institute of Technology   1994 — 1996
MEng, Concurrent Engineering

United States Merchant Marine Academy   1988 — 1992
BS, Marine Engineering Systems

Experience
Blue Cross Blue Shield of Illinois   December 2003 - Present

Skills
DB2, Vendor Management, Microsoft SQL Server

Education
Northern Illinois University   1997 — 2003
M.S. In Computer Science, Computer Science

Experience
Timber & Ivy, Inc.   August 2013 - Present
Sears Holdings Corporation  September 2009 - August 2013
CJ Partners   April 2008 - September 2009
Blue Cross Blue Shield of Illinois   May 2006 - March 2008
United Airlines  August 2003 - May 2006
Hewitt Associates  August 1998 - August 2001

Skills
Cross-functional Team..., Analytics, Pricing, Management, Leadership, Data Analysis, Strategy, Analysis, Competitive Analysis, Pricing Strategy

Education
Massachusetts Institute of Technology - Sloan School of Management   2001 — 2003
MBA

University of Michigan   1994 — 1998
Bachelor of Science, Actuarial Sciences

Experience
Blue Cross Blue Shield of Illinois   January 2015 - Present
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas   July 2012 - January 2015
Blue Cross Blue Shield of Illinois   November 2000 - July 2012
OSF HealthCare  August 1998 - November 2000

Skills
Health Insurance, Dental, Insurance, Group Benefits, Account Management, Human Resources, Benefits Administration, Marketing, Health Savings Accounts, Life Insurance, Property & Casualty..., Term Life Insurance, Employee Benefits, Disability Insurance, Strategic Planning, Sales, Health Care Reform, Customer Service, Team Building

Education
Northwestern University   2013 — 2015
Bachelor of Applied Science (BASc), History

NIU   2010 — 2011
History

Rock Valley College   2004 — 2010
Associate of Arts (AA)

Rock Valley College
Associate of Arts (A.A.)

Experience
Blue Cross Blue Shield Of Illinois   Sr Manager, Sales and Distribution, Senior products, Health Care Service CorporationHealth Care Service Corporation, dba Blue Cross Blue Shield of Ill, OK, TX, NM, and MT.March 2013 - Present
Blue Cross Blue Shield Of Illinois   1991 - Present

Skills
Leadership, Medicare, Healthcare, Brokers, Strategic Planning, Sales, Health Insurance, Account Management, Marketing, Employee Benefits, Direct Marketing, Marketing Strategy, Life Insurance, Underwriting, New Business Development, Insurance, Customer Service, Sales Management, Management, Salesforce.com, Building Relationships, Building Business...

Education
Northern Illinois University   1974 — 1975

Experience
bswift  January 2014 - Present
bswift  May 2008 - January 2014
Blue Cross Blue Shield of Illinois   2004 - 2008
Resource Trading Group  2002 - 2004
Pax Clearing Corporation  2000 - 2002
American Medical Association  1997 - 2000
Sachs Group/Solucient   1995 - 1997
Harris Bank  1993 - 1995

Skills
Project Management, Account Management, Business Analysis, Change Management, Process Improvement, Employee Benefits, Program Management, Outlook, Microsoft Excel, Microsoft Office, PowerPoint, Employee Relations, SaaS, Leadership, Solution Selling, Sales Management, Management, CRM, Business Development, Strategic Planning, Consulting, Analytics, Enterprise Software, Training, Insurance, Forecasting, Vendor Management

Education
Miami University   1989 — 1993
BS, Finance

Libertyville High School   1985 — 1989

Experience
City of Newport News  2014 - Present
Anthem  March 2003 - June 2013
Blue Cross Blue Shield of Illinois   1999 - 2002
Metropolitan Water Reclamation District of Greater Chicago  January 1983 - February 1997

Skills
Health Insurance, Disability Insurance, Employee Benefits, Insurance, Health Savings Accounts, Managed Care, Life Insurance, Medicare, Term Life Insurance, Account Management, Healthcare, Sales, Sales Management, Small Business, Vendor Management, Brokers, Employee Wellness...

Education
Academy for Health Care Management   2011 — 2011
Professional, Academy for Health Care Management Certification, Benefits

Saint Xavier University   1975 — 1980
Business Administration

Aquinas Dominican High School

Experience
Blue Cross Blue Shield of Illinois   Actuarial TechnicianHCSC2005 - Present

Skills
Health Insurance, Actuarial Science

Education
Roosevelt University   2006 — 2008

Experience
DePaul University Department of Finance  August 2014 - Present
Munich American Reassurance Company  July 2001 - July 2014
Society of Actuaries  August 1994 - July 2001
Blue Cross Blue Shield of Illinois   October 1988 - July 1994
Combined Insurance  March 1986 - October 1988
PolySystems, Inc.   January 1981 - March 1986
CNA Insurance  1978 - 1981

Skills
Actuarial Science, Economic Capital, Valuation, Reinsurance, ALM, Insurance, Enterprise Risk..., VBA, Solvency II, Pricing, Analysis, Fixed Annuities, Actuaries, Quantitative Finance, Health Insurance, Access, Life Insurance, Pensions, Financial Risk, Financial Reporting, Financial Modeling, Risk Management, Statistics, Financial Analysis, SAS programming, Defined Benefit, Claim, R, Stochastic Modeling, SAS, Predictive Modeling, General Insurance, Capital Management, Embedded Value, Statistical Modeling, Quantitative Analytics, Underwriting, Retirement, Property & Casualty..., Monte Carlo Simulation, Actuarial Consulting, Employee Benefits

Education
University of Illinois at Chicago   1972 — 1978
MS, BS, Mathematics

Experience
HCSC  August 2014 - Present
HCSC  February 2012 - August 2014
Blue Cross and Blue Shield of Illinois (HCSC)   May 2009 - February 2012
HCSC  October 2008 - February 2012
Blue Cross Blue Shield of Illinois   2004 - February 2012
Health Care Service Corporation  2004 - October 2008
Blue Cross Blue Shield  2004 - 2008
cdw  1998 - 2001

Skills
CISA, Process Improvement, ITIL, Problem Solving, SDLC, ECM, Business Analysis, Agile Methodologies, Business Intelligence, Business Process..., Business Process, Enterprise Architecture, Enterprise Content..., IT Management, IT Strategy, Integration, Leadership, Management, Management Consulting, PMO, PMP, Requirements Analysis, Requirements Gathering, Software Project..., Vendor Management, Visio

Education
Northeastern Illinois University   1999 — 2002
MS, Computer Science

University of Illinois at Chicago   1989 — 1993
BA, Liberal Arts (Psychology)

Lane Technical High School   1984 — 1988

Experience
Blue Cross Blue Shield of Illinois   January 2005 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   March 2003 - January 2005
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   January 2001 - March 2003
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   1998 - 2001
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   1994 - 1998
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   1992 - 1994

Skills
Healthcare Information..., Healthcare Management, Quality Management, Business Strategy, SDLC, Budget Management, Management, Requirements Management, Privacy Protection, Problem Solving, User Acceptance Testing, Cross-functional Team..., Quality Assurance, Project Management, Team Leadership, Team Management, Team Motivation, Microsoft Office, Data Privacy, Data Security, Annual Reports, SQL, Collaborative Problem..., Staff Development, Training Delivery, Public Speaking, Visio, Data Analysis, Leadership, Process Improvement, Business Analysis, Team Building, Insurance, Vendor Management, Health Insurance, Customer Service, Strategic Planning, Healthcare, HIPAA

Education
Luther Rice College & Seminary   2013 — 2016
Master's Degree, Organizational Leadership

University of Illinois at Chicago   1985 — 1991
Liberal Arts and Sciences, Communication

Experience
Blue Cross Blue Shield of Illinois   April 2012 - Present

Skills
Data Center

Education
Lewis University   1999 — 2003
Human Resource Management & Psychology

Experience
CME Group  January 2001 - March 2008
Blue Cross Blue Shield of Illinois   1999 - 2001
BP Amoco  November 1995 - January 1999
Computer Power Group  August 1989 - November 1995
US Steel  March 1985 - August 1989

Education
Purdue University Calumet
BS, Mathematics

Experience
Blue Cross Blue Shield Of Illinois   1976 - 1999

Education
Southern Illinois University, Edwardsville   1964 — 1969
BA & Masters, Sociology Psychology & Education

Experience
Blue Cross Blue Shield of Illinois   January 2006 - Present
LivHOME  2004 - 2006

Skills
Health Insurance, Healthcare, Team Building, Insurance, Managed Care, Business Analysis, Healthcare Information..., Medicare, Account Management, Process Improvement, Visio, Strategic Planning, Employee Benefits, Healthcare Management, Change Management, Training, Leadership, Customer Service

Education
Lake Forest Graduate School of Management   2009 — 2012
Master of Business Administration (MBA)

University of Illinois at Chicago

Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   February 2014 - August 2015
Fidelis SeniorCare Inc  2012 - 2014
Aetna Better Health  2011 - 2012
eQ Health Solutions  2007 - 2011
Blue Cross Blue Shield of Illinois   2002 - 2007
Pacificare of Nevada   1999 - 2002
United Healthcare-Illinois   1996 - 1998
Rush Prudential Healthplans   1993 - 1996
Caremark  1990 - 1992

Skills
Managed Care, Healthcare Management, Medicaid, Case Management, Healthcare, Clinical Operations, Project Management, Case Managment, Organizational..., Operating Budgets, Budget Monitoring, Medicare, Claims Management, Enrollment Management, Operational Strategy, Strategic Planning, Medicare Advantage, Quality Management, Accreditation, Pharmacy Benefit..., Provider Relations, Utilization Management, HIPAA, Healthcare Information..., Health Insurance, Hospitals, Health Policy, Quality Improvement, Healthcare Industry, Physician Relations, Nursing, Revenue Cycle, Informatics, Physicians, Epic Systems, EHR, Inpatient, EMR, Home Care, Leadership, JCAHO, Clinical Research, Patient Safety, Credentialing, Public Health, Performance Improvement, Patient Advocacy, Meditech, Elder Care, Program Management

Education
Loyola University Chicago School of Law   1988 — 1990
MJ, Health Law

Loyola University Chicago   1982 — 1985
BSN, Nursing

Experience
Motricity-Voltari   August 2011 - January 2015
Kinetx   May 2009 - August 2011
Experian  October 2000 - March 2009
WExcel   June 1997 - September 2000
Blue Cross Blue Shield of Illinois   September 1996 - June 1997
System Software Associates  May 1994 - August 1996

Skills
Data Warehousing, Database Design, Database Procedure..., Database Performance..., Shell Scripting, SQL, Oracle, ETL, Software Development, Microsoft SQL Server, Business Intelligence, MySQL, Unix, Databases, Solaris, Linux, PL/SQL, Agile Methodologies, Requirements Analysis, Integration, Performance Tuning

Education
University of Illinois at Urbana-Champaign   1991 — 1994
MS, Applied Mathematics and Computer Science

University of Maine   1989 — 1991
Master's degree, Mathematics

Experience
Blue Cross Blue Shield of Illinois   Co-Manager and General ManagerSam's ClubMarch 1993 - January 2001

Education
University of Dayton   1978 — 1985
Bachelors Degree, Marketing

Experience
Neeser Construction, Inc.   December 2014 - Present
Dimond Center Holdings, LLC   January 2004 - October 2014
Blue Cross Blue Shield of Illinois   February 2003 - September 2003
Millward Brown  June 1993 - December 2002

Skills
Management, Retail, Public Relations, Market Research, Time Management, Research, Property Management, Marketing Research, Real Estate, Tenant, Shopping Centers, Leases, Lease Administration, Administration, Purchasing, Facilities Management, Budgets, Project Management, Marketing, Customer Service, Sales, Strategic Planning, Leadership, Program Management, Training, Microsoft Excel, Microsoft Office

Education
Rockford University   1997 — 2000
BS, Business Admin & Psychology

Rock Valley College   1995 — 1997
AA, Business Admin

Harlem High School   1993 — 1995
General Studies

Experience
GE Capital  June 2014 - Present
GE Capital  July 2012 - June 2014
HSBC  May 2010 - July 2012
TCS Education System  February 2010 - May 2010
Hewitt Associates  July 2007 - November 2009
Hewitt Associates  July 2005 - June 2007
Hewitt Associates  July 2003 - June 2005
Aon  May 2000 - June 2003
Transamerica Retail Financial Services   January 1998 - May 2000
BLUE CROSS BLUE SHIELD OF ILLINOIS   January 1996 - January 1998

Skills
Budgeting, Forecasting, Financial Analysis, Financial Modeling, Financial Accounting, Financial Reporting, Internal Controls, Consolidation, Reconciliations, Analytical Review, Variance Analysis, Month End Close, Monthly Reporting, Process Improvement, Process Development, Financial System..., Leading Projects, Regulatory Reporting, Y9C, Account Reconciliation, Budgets, Process Simulation, Sarbanes-Oxley Act, Auditing, General Ledger, CPA, IFRS, Cash Management

Education
Southern Illinois University, Carbondale   1991 — 1995
Bachelors, Accounting

Experience
Blue Cross Blue Shield of Illinois   January 1997 - June 1999
Adventist Hinsdale Hospital  1993 - 1996

Skills
Nursing

Education
Lewis University   1989 — 1993
BSN, Nursing

Experience
Blue Cross Blue Shield of Illinois   November 1999 - Present
Washington National Insurance Company  1982 - 1996

Skills
Claim, Medicare, SDLC, Life Insurance, Visio, Process Improvement, HIPAA, Term Life Insurance, Customer Service, Property & Casualty..., Business Analysis, Access, Managed Care, Microsoft Office, Vendor Management, Health Savings Accounts, HMO, PPO, COBRA

Education
Shaw University   1972 — 1977
BA, Music Education

Burnside Elementary

Burnside Elementary

Burnside Elementary

Burnside Elementary

Burnside Elementary

Burnside Elementary

Experience
American Hotel Register  May 2013 - Present
American Hotel Register  November 2011 - May 2013
Blue Cross Blue Shield of Illinois   February 2011 - November 2011
Medline Industries, Inc  August 2008 - February 2011
Medline Industries, Inc  December 2007 - August 2008
Medline Industries, Inc  October 2006 - November 2007

Skills
Printers, Lotus Notes, XP, Outlook, Troubleshooting, MC55 Mobile Computer, Windows XP, Windows Server, Windows 7, Technical Support, Software Documentation, Security, Help Desk Support, Computer Hardware, Active Directory

Education
Robert Morris University   2005 — 2008
Bachelor of Science, Computer Networking

Experience
Blue Cross Blue Shield of Illinois   May 1992 - Present
Van Witz Real Estate   2002 - 2008

Skills
Real Estate, Property Management, Leases, Real Estate Transactions, Asset Management, Valuation, Due Diligence, Team Building, Contract Negotiation, Real Estate Development, Brokerage, Facilities Management, Residential Homes, Corporate Real Estate, Real Estate Economics, Investment Properties, Relocation, Short Sales

Education
Saint Xavier University   1982 — 1986
BA, Business

Experience
Blue Cross Blue Shield of Illinois   January 2012 - January 2015
Fidelis SeniorCare Inc.  July 2007 - August 2011
Walgreens Specialty Pharmacy  August 2005 - June 2007
Community Unit School District (CUSD) #95   August 2003 - July 2005
Foltin Consulting   June 2001 - July 2003
Corsolutions  January 1999 - May 2001
CorSolutions  August 1995 - December 1998
Caremark/Baxter/Travenol   October 1983 - May 1995
Baxter/Travenol   February 1982 - September 1983
Advocate/Lutheran General Hospital   October 1979 - January 1982

Skills
Nursing, Medicare, Hospitals, Healthcare, Healthcare Management, Clinical Development, Clinical Supervision, Disease Management, Leadership, Home Care, Utilization Management, EMR, Healthcare Information..., Case Managment, Clinical Research, Strategic Planning, HIPAA, Healthcare Industry, Managed Care

Education
University of Illinois at Chicago   1978 — 1979
Bachelor of Science in Nursing, Nursing

Lutheran General and Deaconess Hospital School of Nursing   1974 — 1977
Nursing Diploma, Nursing

Experience
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas   September 2011 - Present
Blue Cross Blue Shield of Illinois   December 2009 - September 2011

Skills
Health Insurance, Insurance, Managed Care, PPO, Medicare, Disease Management, Healthcare, Network Development, HMO, Dentistry, Health Savings Accounts, Provider Relations, Medicare Part D, Health Policy, Pharmacy Benefit...

Education
Morton College

Experience
Blue Cross Blue Shield of Illinois   August 2010 - Present

Education
Osmania University

Experience
Humana Military Healthcare Services  2011 - 2013
Blue Cross Blue Shield of Illinois   February 2004 - December 2010
Womack Army Medical Center  January 2003 - August 2003
University of Illinois at Chicago  July 1990 - September 2001

Skills
Healthcare, Hospitals, Medicine, Healthcare Management, Managed Care, Clinical Research, Case Management, Utilization Management, Program Management, Training, Diabetes, Strategic Thinking, Critical Care, Strategic Leadership

Education
University of Illinois at Chicago
PhD, Nutrition

University of Health Sciences/ Chicago Medical School
M.D., Medicine

Experience
Blue Cross Blue Shield of Illinois   Sr.Mgr. Web CommunicationsHealth Care Service Corporation
HCSC  1992 - Present
Health Care Service Corporation (BCBS of IL/TX/NM/OK)   1992 - Present
Health Care Service Corporation  1992 - Present

Skills
Health Insurance, Internal Communications, Corporate Communications, Web Marketing, Managed Care, Strategic Communications, Insurance, Marketing Communications, Web Content Management, Integrated Marketing, Crisis Communications, Communications Planning, Thought Leadership, Newsletters, Communication Training, Project Management, Healthcare, Online Marketing, Management

Education
Northwestern University   1987 — 1989
MS, Communications

University of Illinois at Urbana-Champaign   1976 — 1981
BS, Advertising

Experience
SeniorDent, Inc.   February 1996 - Present
Dental Network Of America  September 1988 - September 1996
Blue Cross Blue Shield of Illinois   September 1972 - September 1984

Skills
Insurance, Health Insurance, Customer Service, Commercial Insurance, Microsoft Office

Education
St. Ambrose University   1965 — 1969
BA, Bus Admin

Experience
Blue Cross Blue Shield of Illinois   March 2009 - Present
Rush University Medical Center  January 2007 - February 2009
Rush University Medical Center  August 2005 - December 2006

Skills
Data Entry, Microsoft Office, Customer Service

Education
Hubbard High School   2001 — 2005

Prairie State College

Experience
Blue Cross Blue Shield of Illinois   June 2006 - Present

Skills
HIPAA, Health Insurance, Healthcare Information..., Managed Care, Medicare

Education
University of Illinois at Chicago   2004 — 2006
Bachelors of Science, Health Information Management

Moraine Valley Community College   2002 — 2004
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician

Experience
48 Ward Office, City of Chicago   March 2015 - Present
New Pathways, LLC   August 2014 - Present
Aetna Better Health  November 2014 - March 2015
Neumann Family Services  2015 - 2015
RIC  2009 - 2015
Thresholds  September 2013 - June 2014
Care for Real   April 2012 - May 2013
Northwestern Memorial Hospital  September 2012 - April 2013
Blue Cross Blue Shield of Illinois   August 2002 - September 2011
City of Seattle, Mayor's Office   March 1997 - November 2001

Skills
Program Evaluation, Healthcare Management, Research, Policy, Mental Health, Mindfulness, Post Traumatic Stress, Community Outreach, Yoga, Social Services, Program Development, Case Management, Psychotherapy, Motivational..., Behavioral Health, Nonprofits, Public Speaking, Grant Writing, Fundraising, Volunteer Management

Education
The University of Chicago   2011 — 2014
A.M., Social Work and Graduate Program in Health Administration and Policy

University of California, Los Angeles   1991 — 1994
M.U.P, Urban Planning and Policy - Luskin School of Public Affairs

McGill University   1987 — 1990
B.A., Urban Geography and GIS

Experience
Blue Cross Blue Shield of illinois   March 2001 - Present

Education
Rockford Career College   1993 — 1996
Legal secreterial degree, Legal Assistant/Paralegal

Experience
SwedishAmerican Health System  1989 - 2013
Good Shepherd Hospital  April 1985 - February 1989
Blue Cross Blue Shield of Illinois   June 1982 - March 1985

Skills
MS Office: Excel,..., Cost reporting software, Medicaid, Budgets, Training, Healthcare, Accounting, Medicare, Analysis, Auditing, Hospitals, Leadership, Management, Meditech

Education
Northern Illinois University
Bachelor of Science in Accounting

Experience
Blue Cross Blue Shield of Illinois   February 2006 - Present

Skills
Process Improvement, Strategic Planning, Customer Service, Team Building, Leadership, Business Analysis, Project Management, Training

Education
Lewis University
Bachelor of Science (BS), Economics