Experience
Books A Million  October 2011 - May 2013
Borders   November 2008 - September 2011

Education
Rockhurst University   2013 — 2016
Doctor of Physical Therapy (DPT), Physical Therapy

Iowa State University   2007 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science

Experience
Republic Airways Holdings, Inc.   August 2011 - September 2013
Kohl's Department Stores  August 2010 - August 2011
Indiana State University  June 2009 - December 2010
Indiana State University  July 2006 - May 2009
Borders   September 2005 - February 2006
GameStop  January 2005 - August 2005

Skills
Research, Internal Communications, Communications Planning, Customer Service, Sales, Program Management, Microsoft Excel, Press Releases, Strategic Communications, Social Media, Event Planning, Public Relations, Facebook, Newsletters, Editing, Media Relations, Social Networking, Marketing Communications, Corporate Communications, Event Management, Blogging, Social Media Marketing

Education
Indiana State University   2005 — 2010

Experience
Friends of the Johnson County Library   August 2012 - Present
ALF Internal Processing - IU Libraries   March 2011 - July 2012
Borders   September 2009 - December 2010
Howard-Tilton Memorial Library, Tulane University - ILL   September 2006 - May 2009

Skills
Cataloging, Library Research, Library Science, Collection Development, Information Literacy, Customer Service, Books, Research, Social Media, Microsoft Office, Microsoft Excel, Microsoft Word, Reader's Advisory, Metadata, Event Management, Customer Service..., Volunteer Management, Libraries, Community Outreach

Education
Indiana University Bloomington   2009 — 2012
MLS/MIS, Library and Information Science

Tulane University   2005 — 2009
BA, Political Economy, Linguistics

Experience
Washington University School of Medicine  April 2014 - Present
Self-employed  January 2012 - Present
Monroe Actors Stage Company   November 2011 - Present
Borders   November 2010 - April 2011
WZND Student Radio, Illinois State University  January 2007 - May 2010
Waterloo Sports Association   March 2007 - August 2007

Skills
Creative Writing, Photography, Drawing, Broadcast, Illustration, Painting, Acting, Adobe Creative Suite, Sculpture, Graphic Design, Graphics, Photoshop, Metalwork and Jewelry..., Spanish-speaking, Clinical Data Management, Clinical Trials, Oncology Clinical..., Microsoft Office, Sequential Art, Storyboarding, Graphic Novels, Human Anatomy, Printmaking

Education
Illinois State University   2006 — 2010
Bachelor of Science (B.S.), Fine and Studio Arts

Waterloo High School   2002 — 2006

Experience
Center for Justice & Peacebuilding, Eastern Mennonite University   June 2015 - Present
Women's Peacebuilding Leadership Program   November 2013 - May 2015
South Vancouver Neighbourhood House  July 2012 - November 2012
Finding Home, Inc   July 2012 - November 2012
Summer Peacebuilding Institute   March 2012 - June 2012
Summer Peacebuilding Institute   May 2012 - May 2012
Eastern Mennonite University  September 2011 - April 2012
Virginia Organizing  September 2011 - December 2011
Borders   March 2010 - September 2010
Borders   September 2009 - March 2010

Skills
Educational Program..., Program Management, Program Development, monitoring & evaluation, Conflict Analysis, Community Development, Workshop Facilitation, Editing, Social Networking, Conflict Transformation, Team Building, Theory, Dialogues, Research Design, conflict coaching, Systems Analysis, Administrative..., Customer Service

Education
Eastern Mennonite University, Center for Justice & Peacebuilding   2011 — 2012
Master of Arts (M.A.), Conflict Transformation & Peacebuilding

Houghton College   2004 — 2008
Bachelor of Arts (B.A.), Intercultural Studies

Experience
C.H. Robinson   August 2015 - Present
C.H. Robinson   February 2015 - August 2015
C.H. Robinson   August 2013 - February 2015
C.H. Robinson   February 2013 - August 2013
Phoenix International  2013 - 2013
Borders   August 2008 - December 2011
EXACT Sports  2011 - 2011

Skills
Supply Chain Management, Web Application Design, Inventory Management, Spanish, Spanish-English, Microsoft Office, SAP, ERP, Atlas ERP, Web Design, Process Management, International Trade, International..., Forecasting, Sales, Management, International Business, Export, Logistics, Supply Chain, Foreign Languages, Merchandising, Retail, Purchasing, Customs Regulations, Inventory Control, Access, Pricing, Distribution Center..., Shipping, Warehousing, Customer Satisfaction, 3PL, Time Management, Freight

Education
Illinois State University   2008 — 2012
Bachelor of Science (BS), International Business & Spanish

Universidad de Granada   2010 — 2010

Experience
Mamie Doud Eisenhower Public Library  March 2015 - Present
Mamie Doud Eisenhower Public Library  December 2012 - March 2015
Warren Newport Public Library  September 2008 - December 2012
Book Wholesalers Incorporated   August 2007 - December 2012
Borders   February 2001 - August 2007
Lake County Physical Therapy  June 2002 - July 2004
English Evening School   September 1999 - May 2000

Skills
Collection Development, Library, Public Libraries, Library Science, Books, Library Instruction, Information Literacy, Customer Service, Blogging, Microsoft Office, Circulation, Research, Library Reference, Reference Services, Community Outreach, Library Research, Online Research, Social Media, Electronic Resources, Virtual Reference, Teaching, Editing, Libraries, Lean Thinking, Six Sigma, Team Leadership

Education
University of Illinois at Urbana-Champaign   2004 — 2007
MLIS, Masters of Library and Information Science

Houghton College   1994 — 1998
BA, Humanities, Linguistics

Experience
Viera   March 2015 - Present
Wychmere Harbor Beach & Tennis Club   April 2015 - Present
WGA  January 2008 - Present
Roadhouse Cafe   October 2014 - March 2015
Bravo TV  March 2014 - April 2014
Borders   December 2009 - June 2011
The Entertainment Division   February 2009 - August 2009
Trailer Park  June 2008 - November 2008
The Ellen DeGeneres Show  June 2006 - June 2008
Tommy Bahama  September 2005 - May 2006

Skills
Film Production, Writing, Computer-related, Film, Comedy, Music, Screenwriting, Final Cut Pro, Television, Video Production, Creative Writing, Video, Video Editing, Entertainment, Editing, Storytelling, Blogging, New Media, Final Draft, Broadcast, Documentaries, Digital Media, Stage, Producing, Social Networking, Acting, Avid, Facebook, Social Media, Publicity, Copywriting, Content Strategy

Education
Hofstra University   2000 — 2004
Bachelor of Arts (B.A.), Cinematography and Film/Video Production

Dennis Yarmouth High School   1996 — 2000
High School Diploma

Experience
John Wiley and Sons  June 2015 - Present
Monster  March 2013 - February 2015
Borders   December 2002 - 2012
Civic Development Group  2000 - 2004

Skills
Loss Prevention, Store Management, Merchandising, Visual Merchandising, Retail, Inventory Management, Inventory Control, Profit, Customer Service, Store Operations, Income Statement, Multi-unit, Driving Results, Big Box, Retail Sales, Sales, Customer Satisfaction, Team Building, Shrinkage, Hiring, Sales Management, Sales Operations, Quotas, Quote Preparation, Recruiting, Account Management, Management, CRM, Salesforce.com, Sales Process, Marketing, Lead Generation, Cold Calling, Sales Presentations, Leadership

Education
HHS

Indiana University-Purdue University at Indianapolis

Experience
Boy Scouts of America  May 2013 - Present
Sprint  May 2009 - April 2013
Borders   October 2006 - April 2011

Skills
Management, Wireless, Store Management, Loss Prevention, Customer Satisfaction, Customer Experience, Team Building, Customer Service, Telecommunications, Operations Management, Team Leadership, Call Center, Project Management, Employee Training, Sales, Account Management, New Business Development, Sales Management, Leadership, Recruiting, Public Speaking, Sales Operations, Budgets, Fundraising, Program Management, Retail, Strategic Planning, Community Outreach, Nonprofits, Direct Sales, Coaching, Leadership Development, Cold Calling, Inventory Management, Sales Process, Training

Education
Inter-American University of Puerto Rico-Metropolitan Campus   2005 — 2010
Bachelor's, Criminal Justice

Experience
Indiana State University  January 2012 - Present
Borders   January 2011 - April 2011
Borders   July 2005 - December 2010

Education
University of Southern Indiana   2011 — 2011

Indiana State University   1994 — 1998

Experience
Bookmobile  February 1998 - Present
Rain Taxi  January 2010 - January 2012
Borders   1997 - 1998
Hungry Mind Press/Ruminator Books   1996 - 1998
Milkweed Editions  August 1996 - October 1996

Skills
Digital Printing, Ebooks, Marketing Strategy, Publishing, Books, Customer Service, Proofreading, Editing, Newsletters, Copywriting, Publications, Print On Demand, Catalogs, Content Management, Marketing, Graphics, Web Content, QuarkXPress, Magazines, Graphic Design, Brochures, Layout, InDesign, Content Development, Adobe Creative Suite, Blogging, Adobe Acrobat, Press Releases, Publicity, Marketing Copy, Desktop Publishing, Email Marketing, Website Development, Direct Mail, Freelance Writing, Creative Writing, Customer Service..., Marketing Communications

Education
Indiana University Bloomington
Bachelor of Arts (B.A.), English Language and Literature/Letters

University of Saint Thomas - School of Business
Mini Master of Marketing Management

Experience
Private Tutoring  May 2010 - Present
Salisbury University  August 2012 - May 2014
Salisbury University  January 2013 - May 2013
Salisbury University  January 2013 - May 2013
Indiana University of Pennsylvania  March 2009 - May 2012
Borders   June 2005 - January 2010

Skills
Editing, Teaching, Public Speaking, Tutoring, Critical Thinking, University Teaching, Freshman Composition, Research, ESL/EFL writing, E-Learning, Online Tutoring, Academic Tutoring, Workshop Facilitation, Workshop Development, Instructional Design, ESL, Academic Writing

Education
Salisbury University   2012 — 2014
Master's degree, Composition, Language, and Rhetoric

Indiana University of Pennsylvania   2005 — 2011
Bachelor's degree, Secondary English Education

Homer-Center

Experience
Lifeway  June 2006 - Present
Borders   January 2010 - July 2011
Sunset Boulevard Animal Clinic   May 2006 - August 2006

Skills
Substance Use Disorders, Academic Tutoring, Craft, Healthcare

Education
Houston Community College   2008 — 2010
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities

Rice University   2006 — 2008

Experience
Goodwill Industries of South Central Wisconsin  August 2011 - Present
Borders   October 1994 - April 2011
Innovative Pharmacy Services   1991 - 1994

Skills
Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail, Inventory Management, Inventory Control, Customer Service, Store Operations, Retail Sales, Profit, Microsoft Office, Driving Results, Cashiering, Sales, Microsoft Excel, Microsoft Word, Customer Satisfaction, Big Box, Shrinkage, Operating Budgets, Hiring

Education
Indiana University Bloomington   1985 — 1989
B.A., English & Comparative Literature

Experience
Macy's  November 2011 - Present
Chicago Cubs  March 2009 - Present
Borders   2008 - August 2011
Borders   1989 - 2008

Skills
Retail, Merchandising, Store Management, Customer Service, Visual Merchandising, Training, Retail Sales, Microsoft Word, Loss Prevention, Social Networking, Strategic Planning, Inventory Management, Telephone Skills, Inventory Control, Microsoft Office

Education
Indiana University Bloomington

Experience
The University of Texas at Austin, Division of Diversity and Community Engagement   September 2014 - Present
University of Texas at Austin  September 2011 - August 2014
Austin Presbyterian Theological Seminary  September 2007 - September 2011
Austin Presbyterian Theological Seminary  October 2002 - September 2007
Austin Presbyterian Theological Seminary  October 2000 - October 2002
Borders   1997 - 2000

Skills
Higher Education, Database Admin, Research, Proofreading, Data Management, Microsoft Excel, Prospect Research, Database Management, Databases, Microsoft Office

Education
Texas Woman's University   2004 — 2006
MLS, Library and Information Science

Indiana University—Purdue University Fort Wayne   1993 — 1996
BS, General Studies, Social Science Concentration

Taylor University   1990 — 1992

Experience
Smith Medical Billing   August 2012 - Present
Winston's   July 2010 - October 2013
Books A Million  August 2010 - August 2012
Homemade Ice cream& pie kitchen   June 2009 - April 2010
Borders Books  April 2008 - March 2009
Borders   July 2004 - March 2009
Borders   July 2006 - April 2008
Border's Group Inc  July 2004 - April 2008
Borders Books  October 2005 - July 2006
Borders   July 2004 - October 2005

Skills
Merchandising, Microsoft Office, Supervisory Skills, Press Releases, Community Relations, Medical Coding, Medical Billing, Training, Community Development, Public Relations, Leadership, Software Documentation, Sales, Time Management, Outlook, Microsoft Word

Education
Spencerian College   2010 — 2012
diploma, Medical Insurance Coding Specialist/Coder

Indiana University-Southeast   2001 — 2003
BA, Communications

Presentation Academy

Experience
Self-employed  April 2007 - Present
Self-employed  2002 - Present
Women's Christian Alliance  September 2004 - April 2007
Borders   October 1998 - April 2002

Skills
Text Editing, Data Entry, Copy Editing, Editing, Writing, Proofreading, Blogging, Creative Writing, English grammar, Fiction, Nonprofits, Community Outreach, Spanish, Literature, Short Stories

Education
Temple University   2004 — 2005
BA English

Howard University   1999 — 2002
English/Afro-American Studies

Experience
Starbucks  August 2010 - Present
Borders   August 2006 - August 2010
Science Central  June 2004 - July 2010

Skills
Coffee Master, Communication, Storytelling, Entertainment, Marketing, Supervisory Skills, Cash Management, Delegation, Inspiration, Customer Service, Teamwork, Sales, Training, Customer Satisfaction, Management

Education
Indiana University-Purdue University Fort Wayne (IPFW)   2006 — 2015
Hospitality Tourism Management, Tourism

Experience
Carhartt  October 2014 - Present
Root Inc.  August 2011 - September 2014
Northern United Brewing Company   April 2011 - September 2014
Borders   May 2009 - April 2011
Borders   2006 - 2009
Borders   2005 - 2006
Gap Inc.  2000 - 2005
PricewaterhouseCoopers  1995 - 2000

Skills
Strategy, Management, Strategic Planning, Leadership, Team Building, Business Strategy, Forecasting, Process Improvement, Change Management, Budgets, Program Management, Marketing Strategy, Management Consulting, Customer Service, Retail

Education
University of Michigan - Stephen M. Ross School of Business   2009 — 2011
MBA, Executive MBA

Indiana University - Kelley School of Business   1992 — 1995
Bachelor of Science (BS), Business Administration and Management, General

Experience
Wolfram  January 2015 - Present
SURFACE 51  April 2013 - November 2014
Center for Emerging Entrepreneurs  August 2012 - December 2012
McLean County Arts Center  June 2012 - August 2012
Borders   June 2009 - June 2011
OPUS Chamber Music Camp   August 2009 - August 2009

Skills
Marketing, Marketing Communications, Public Relations, Marketing Strategy, Advertising, Facebook, Email Marketing, Social Media Marketing, Social Media, Nonprofits, Microsoft Office, Public Speaking, PowerPoint, Market Research, Online Advertising, Marketing Research, Digital Marketing

Education
Illinois Wesleyan University   2009 — 2013
Bachelor of Arts (B.A.), Business Administration/Marketing

Naperville North High School   2005 — 2009

Experience
Evening Star Cafe   September 2014 - Present
Planet Wine   September 2014 - Present
La Fromagerie   December 2011 - September 2014
St. Stephen's & St. Agnes School   September 2010 - March 2012
Independent  September 2010 - March 2012
Borders   September 2010 - August 2011
Monroe County Community School Corporation  September 2006 - May 2010
Music and Arts Center  September 2002 - May 2009

Skills
Sommelier, Wine, Wine & Spirits Industry, Editing, Teaching, Customer Service, Sales, Writing, English, Literature, PowerPoint, Tutoring, Event Planning

Education
National Institute of Emergency Medical Services   2011 — 2011
Certificate, Emergency Medical Technician - Basic

Indiana University Bloomington   2005 — 2010
B.A., Double Major, Biology, Comparative Literature

Experience
Pivotal Labs  July 2015 - Present
Amplify  September 2013 - July 2015
Bikoff Sales Representatives LLC   April 2012 - December 2012
Carnegie Chemical & Color LLC   December 2005 - April 2012
Borders   September 2003 - September 2005
Carmichael Films   June 2002 - November 2002
Scott Rudin Productions  May 2001 - August 2001

Skills
Java, Python, Scala, Linux, Android Development, OS X, Android, JavaScript, Ruby, Play Framework

Education
Recurse Center (formerly Hacker School)   2013 — 2013

Indiana University Bloomington   1998 — 2002
Bachelor of Arts, Telecommunications

Experience
Evansville Courier & Press  September 2008 - Present
Evansville-Vanderburgh School Corporation  September 2003 - Present
University of Southern Indiana  September 2010 - December 2012
League of Women Voters, Evansville   2010 - 2011
Borders   2005 - 2006
Borders   2005 - 2006

Skills
Journalism, German, English, Literature, Editing, Copy Editing, Proofreading, Creative Writing, Social Media, Newsletters, Public Relations, Public Speaking, Press Releases, AP Style, News Writing, Feature Articles, Event Planning, Research, Editorial, Media Relations, Publishing, Content Management, Publications, Writing, Storytelling, Newspapers, Social Networking, Magazines, Interviews, Internal Communications, Copywriting, Newspaper, Customer Service, Advertising, Team Building

Education
Indiana University Bloomington   1974 — 1977
Bachelor's Degree, journalism and German literature, 2.5 on a 4-point scale

Castle High School   1970 — 1974
Diploma, College Preparatory

Experience
McClung Museum   February 2011 - Present
Borders   December 2007 - May 2008

Skills
Research, German, Microsoft Word, Social Media, Strategic Planning, Microsoft Office, Museums, Statistics, Microsoft Excel, Dutch

Education
Leiden University   2008 — 2010

University of Tennessee-Knoxville   2002 — 2007
Bachelor, College Scholars: Ancient Near East

Humboldt University of Berlin   2005 — 2006
Egyptolohy

Experience
Nordstrom  July 2012 - Present
Quicken Loans  April 2011 - July 2012
Borders   March 2009 - April 2011
Good Housekeeping Magazine Hearst Corp.   January 2009 - June 2009
89X (CHUM Radio)   October 2006 - December 2008
Metro Times  December 2007 - May 2008
Real Detroit Weekly  February 2006 - May 2006

Education
Wayne State University   2006 — 2008
Bachelors, Journalism

Indiana University Bloomington   2004 — 2006
Journalism

Experience
Smile Brands Inc.  April 2014 - Present
Seven Step RPO  April 2014 - Present
TJX  August 2011 - April 2013
Mark Shale  2011 - 2012
United Colors of Benetton  August 2010 - June 2011
Oak Street Council   2010 - 2011
Design Bureau Magazine  July 2010 - October 2010
Borders   2009 - 2010
Chicago Social Magazine   2009 - 2010

Skills
Social Media, Retail, Fashion, Marketing, Apparel, Marketing Strategy, Multi Tasking, Passion for Helping..., Exceeding Expectations, Strategic Public..., Branding Initiatives, Special Events..., Cross-functional Team..., Exceptional People..., World Class Customer..., Client Relations Skills, Customer Acquisition, Dependable Team Player, Leading Positive Change, Building Customer..., Building Strong..., Market Analysis, Retail Sales Experience, Driving Operational..., Team-oriented, Works well individually, Dedication to..., Learning Quickly, Timely Decision Making, Hands-on Problem Solver, Account Management, Public Relations, Merchandising, Visual Merchandising, Trade Shows, Customer Service, Event Planning

Education
Illinois Institute of Art   2009 — 2011
Bachelor of Arts (BA), Fashion Marketing and Management

Parkland College   2007 — 2009

Experience
Brattle Book Shop  August 2013 - Present
Eureka High School  August 2012 - June 2013
Follett Higher Education Group  August 2011 - June 2012
Humboldt State University  May 2010 - July 2011
Borders   June 2009 - August 2009

Skills
Public Speaking, Writing, Books, History, American History, PowerPoint, Prezi, Microsoft Excel, Microsoft Office, Communication, Cpr Certified, Teamwork, Working Alone, Cycling, Hiking

Education
Humboldt State University Secondary Education   2012 — 2013
Single Subject Teaching Credential, Secondary Education and Teaching

Humboldt State University   2008 — 2012
Bachelor's degree, History, 3.56

McKinleyville High School   2004 — 2008
High School Diploma, 3.52

Experience
Hudson County Community College  2011 - Present
Borders   2006 - 2010

Skills
ESL, Academic English, English grammar, English language skills, GED Preparation, Spanish, Tutoring, Leadership, Classroom, Teaching Writing, Grammar, Teaching English as a..., College Teaching, Academic Advising, Academic Tutoring, Teaching, Public Speaking, Higher Education, Writing, PowerPoint, Microsoft Word, English, Community Outreach

Education
New Jersey City University   2013 — 2016
Bachelor's Degree, Secondary Education and English

Hudson County Community College   2011 — 2013
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Indiana University Credit Union  May 2013 - Present
Indiana University Credit Union  July 2010 - May 2013
Indiana University Credit Union  April 2009 - July 2010
Borders   July 2007 - April 2009
Sam Ash Music  July 2006 - 2007
Associated Students UCLA: Campus Photo/Grad Etc.   September 2002 - June 2006

Skills
WordPress, Microsoft Office, Photoshop, Mac OS, Windows, Android, Spanish, Team Leadership, Management, Microsoft Excel, Microsoft Word, Access, Team Building, Process Improvement

Education
Indiana University Bloomington   2015 — 2017
Master’s Degree, Information Science

University of California, Los Angeles   2002 — 2006
Bachelor’s Degree, Music History

Abraham Lincoln High School   1999 — 2002
High School

Experience
Elum Designs, Inc.   October 2015 - Present
FTD Companies Inc.  December 2013 - Present
RTC  September 2011 - December 2013
Senario LLC  March 2010 - August 2011
Borders   November 2007 - April 2010
· The Illinois Institute of Art   May 2009 - December 2009
· Borders Books, Music & Cafe   April 2005 - September 2007

Skills
Illustrator, InDesign, Graphic Design, Adobe Creative Suite, Packaging, User Interface Design, Photography, Photoshop, Social Media, Blogging, After Effects, Typography, User Interface, Logo Design, Marketing Communications, HTML, Layout, Flash, Identity and Branding, Copywriting, Networking, Package Design, Dieline Creation, Production Mechanicals, Product Photography, Typographic Design, Publishing Design, Administrative &..., Adobe CS5, Basic HTML & Flash..., Collateral Design, Digital Printing, Commuication, Crochet, Collateral, Publishing, Corporate Identity

Education
Illinois Institute of Art   2006 — 2009
Bachelor of Fine Arts, Graphic Design

Experience
Doherty & Progar, LLC   August 2015 - Present
Circuit Court of Cook County (Chancery Division)   June 2015 - July 2015
AT&T  November 2010 - July 2014
Prairie State Legal Services Inc.  August 2012 - August 2013
Borders   May 2010 - October 2010

Skills
Customer Service, Time Management, Outlook, Customer Satisfaction, Microsoft Office, dissolution pleadings, Fundraising, Sales, Filing, Fast-paced, Team-oriented, Account Management, Management, Cold Calling, Leadership, Selling, Customer Experience, Customer Retention, Direct Sales, Sales Operations

Education
The John Marshall Law School   2014 — 2017
Juris Doctor (J.D.), Law

Illinois Wesleyan University   2009 — 2014
Bachelor's Degree, Business Administration and Management, General

Experience
Paycom  February 2014 - Present
Paycom  July 2011 - February 2014
Paycom  May 2010 - August 2011
Borders Group, Inc.   June 2008 - May 2010
Borders   September 2007 - June 2008

Skills
Report Smith, COBRA, Benefits Administration, Payroll, Human Resources, EBITDA, Applicant Tracking..., Sales, HRIS, Time & Attendance

Education
Illinois Wesleyan University   2001 — 2005
Business

Good Counsel HS   1997 — 2001

Experience
David L. Rice Library   June 2015 - Present
University of Southern Indiana David L. Rice Library   February 2010 - June 2015
Ivy Tech Community College  2013 - 2013
Ivy Tech Community College  2013 - 2013
Ohio Township Public Library System   September 2008 - February 2010
Borders   September 2006 - September 2009
R-Acapacitacion   August 2007 - October 2007
AmeriCorps  June 2004 - June 2006

Skills
Library, Teaching, Books, English, Reference Services, Hatha Yoga, Water Aerobics, Library Instruction, Collection Development, Library Management, Information Literacy, Library Science, Public Speaking, E-Learning, PowerPoint, Management, Community Outreach, Research, Libraries

Education
San Jose State University   2010 — 2014
Master of Library & Information Science (MLIS), Reference and Instruction

Evansville Yoga Center   2012 — 2013
Yoga Teacher Training, Health and Wellness, General, currently enrolled

University of Southern Indiana   2006 — 2007
Spanish Courses and Study Abroad, Spanish, A

Indiana University Bloomington   1997 — 2001
Bachelor of Science in Education, Secondary Education, English

Experience
Nelson Institute for Environmental Studies, University of Wisconsin-Madison  May 2015 - Present
Trek Bicycle Corporation  September 2010 - May 2015
University of Wisconsin-Madison, Department of French and Italian   August 2007 - June 2012
Trek Bicycle Corporation  March 2006 - September 2010
Borders   September 2004 - March 2006
Sécrétariat général pour les affaires régionales   June 2004 - August 2004
La Maison Française, Madison, WI   August 2003 - June 2004

Skills
French, Customer Service, Foreign Languages, Translation, Intercultural..., Public Speaking, Social Media, Event Planning, Microsoft Excel, Research, Retail, Editing, Leadership

Education
University of Wisconsin-Madison   2015 — 2016
Master’s Degree, Environmental Conservation

University of Wisconsin-Madison   2003 — 2005
Master of Professional French--PFMP, European Union Affairs, Québec Studies

Louisiana State University and Agricultural and Mechanical College   1997 — 2002
Bachelor of Arts, cum laude, French Language and International Studies

Institut d'Etudes politiques d'Aix-en-Provence   2000 — 2001
Francophone Studies/French Republics

Archbishop Shaw High School   1993 — 1997
High School Diploma

Experience
Eataly  October 2013 - Present
Massage Motu   May 2013 - October 2013
Carmela Teachers S.p.A.   August 2012 - May 2013
Robert Varney and Associates   May 2011 - May 2012
Borders   August 2006 - December 2011
Fraternity and Sorority Programming Board, IWU   September 2008 - December 2010

Skills
PowerPoint, English, Microsoft Word, Teamwork, Teaching, Microsoft Office, Microsoft Excel, Social Media, Marketing Communications, Business Development, Event Planning, Italian

Education
Colorado State University Global Campus   2013 — 2014
Bachelor of Arts (BA), Communication and Media Studies

Instituto Linguistico Europeo   2012 — 2013
Italian Language and Literature

Umbra Institute   2011 — 2011
International Relations and Affairs

Illinois Wesleyan University   2008 — 2011
Bachelor of Arts (B.A.), International/Global Studies

Experience
Genre writer   2012 - Present
A Goofy Idea   May 2011 - Present
Borders   March 1996 - May 2011
National Park Service  May 1995 - September 1997

Skills
Creative Writing, Resume Writing, Blogging, Organizing, Teaching Writing, Literature Reviews, Desktop Publishing, Copy Editing, Ebooks, Publishing, Books, Proofreading, Non-fiction, Book Reviews, Fiction Writing, Fiction

Education
Humboldt State University   1991 — 1995
Bachelor of Science (BS), Geology/Earth Science, General

John A. Rowland High School   1987 — 1991

Experience
Pearson Education  December 2010 - Present
Pearson Education  October 2008 - November 2010
Borders   June 2007 - June 2008
Borders   November 2006 - June 2007
Borders   December 2004 - June 2006

Skills
Promotions, Merchandising, Event Planning, Event Management, Public Relations, Retail, Budgets, Team Building, Management, Customer Service, Market Planning, Social Media Marketing, Sales, Publishing, Time Management, Email Marketing, Social Networking

Education
Indiana University Bloomington   1998 — 2003
B.A., Psychology

Experience
Baltimore Aircoil Company  September 2012 - Present
Baltimore Aircoil Company  May 2011 - September 2012
Borders   February 2011 - June 2011
El Capitan Mexican Grill   May 2010 - July 2010
Whirlpool Corporation  June 2009 - January 2010
Gap Inc./Banana Republic   December 2007 - January 2009

Skills
Industrial Engineering, Microsoft Office, Teamwork, Lean Manufacturing, Time Management, Timely Decision Making, Project Planning, Problem Solving, Troubleshooting, Manufacturing, Sales, Cross-functional Team..., Lotus Notes, Gmail, Microsoft Excel, Microsoft Word, PowerPoint, Kaizen, 5S, Value Stream Mapping, Mechanical Engineering, Process Engineering, Product Development, Heat Transfer, Manufacturing..., HVAC, Quality Assurance, Process Improvement, Program Management, Root Cause Analysis

Education
Iowa State University   2006 — 2010
B.S., Industrial Engineering

Experience
Junior Library Guild  May 2006 - Present
Borders   November 2005 - April 2011
The Ohio State University  2000 - 2004
The Ohio State University  1998 - 2000

Skills
Books, Editing, Creative Writing, Publishing, Copy Editing, Social Media, Copywriting, Social Media Marketing, Public Relations, Marketing Communications, Event Planning, Non-fiction, Customer Service, Event Management, Fundraising, Direct Marketing, Proofreading

Education
Hood College
MBA, Business

Oakland University
BA, English Literature

Experience
Currently Seeking New Opportunity  April 2015 - Present
Experis (fka Jefferson Wells), a ManpowerGroup company   January 2012 - March 2015
Jefferson Wells, a ManpowerGroup company   January 2006 - December 2011
Borders   September 1999 - December 2005
Robinsons-May  July 1997 - September 1999

Skills
Employee Relations, Talent Acquisition, Personnel Management, Workforce Planning, HRIS, Onboarding, Recruiting, Performance Management, Talent Management, Succession Planning, Employee Engagement, Human Resources, Organizational..., Deferred Compensation, New Hire Orientations, PeopleSoft, Employee Benefits

Education
Indiana University - Kelley School of Business
Bachelors of Science, Human Resources and Industrial Relations

Experience
University of Alaska Anchorage  February 2013 - Present
Illinois State University  August 2008 - January 2013
Vector Marketing  April 2004 - August 2007
Borders   November 2005 - August 2006

Skills
Higher Education, Student Affairs, Teaching, Public Speaking, Admissions, Curriculum Development, Student Development, Curriculum Design, Staff Development, Research, Career Counseling, Community Outreach, Teacher Training, Grant Writing, Tutoring, Program Development, Leadership, Leadership Development, Educational Leadership, Adult Education, Social Networking, E-Learning, Classroom, Instructional Design, Educational Technology, Nonprofits, Fundraising, Conflict Resolution, Social Media

Education
Illinois State University   2010 — 2012
Master of Science, College Student Personnel Administration

Saint Mary's University of Minnesota   2001 — 2005
Bachlor of Arts, Philosophy

Experience
The Mosaic Company  June 2006 - September 2007
Borders Group  2002 - 2006
Borders   2002 - 2006
Urban Retail Properties  June 1999 - March 2002

Skills
Editing, Training, Software Documentation, Instructional Design, Content Development, Technical Writing, Copy Editing, Technical Documentation, Strategic Planning

Education
Indiana University Bloomington   1989 — 1993

Experience
The Container Store  September 2015 - Present
The Container Store  December 2014 - September 2015
The Container Store  July 2014 - November 2014
Luxottica Retail  May 2012 - July 2014
Williams-Sonoma, Inc.   October 2008 - May 2012
Pottery Barn  October 1998 - May 2012
Borders   2006 - 2008

Skills
Inventory Management, Recruiting, Management, Retail, Visual Merchandising, Leadership Development, Profit, Training, Store Operations, Talent Management, Merchandising, Sales, Forecasting, Coaching, Driving Results, Loss Prevention, Customer Service, Leadership, Store Management, Marketing, Budgets, Payroll, New Store Openings, Inventory Control, New Store Development, District Management, Retail Sales, Multi-unit, Multi-Unit

Education
Illinois State University   1990 — 1994
BS, Merchandising

Experience
Drury Hotels  June 2015 - Present
Drury Hotels  June 2012 - June 2015
Drury Hotels  August 2009 - June 2012
Borders   September 2006 - October 2007
Andy Wurm Tire & Wheels Co   January 2006 - May 2006
APC  August 2005 - December 2005

Skills
Adobe Creative Suite, Dreamweaver, Graphic Design, Web Design, Logo Design, Photoshop, After Effects, Flash, Photography, Illustrator, InDesign, CSS, Basic HTML, WordPress, Premiere, Digital Illustration, Illustration, Customer Service, 3D Studio Max, 3D Modeling, Traditional Animation, Time Management, Acrylic Painting, Microsoft Office

Education
Illinois Institute of Art   2006 — 2008
BFA, Game Art & Design

Experience
TPW Law Associates   June 2014 - Present
Butterfield Park District  August 2012 - August 2014
T.J. Maxx   October 2010 - July 2011
DSW Shoe Warehouse  October 2008 - October 2010
Borders Books  September 1997 - October 2008
Borders   1997 - 2008
THE MUSICLAND GROUP, INC  September 1993 - November 1997
Rudnick and Wolfe   January 1983 - January 1985

Skills
Loss Prevention, Inventory Control, Store Management, Merchandising, Inventory Management, Retail, Profit, Visual Merchandising, Driving Results, Recruiting, Training, Shrinkage, Sales, Employee Training, Multi-Unit Management, Income Statement, Management, Store Operations, Multi-unit, New Store Openings, Big Box, Sales Operations, Retail Sales, New Store Development, Planograms, Hiring, Merchandise Planning, CPFR, District Management, POS, P&L Management, Customer Satisfaction, Assortment, Customer Experience, Customer Service, Multi-channel Retail, Leadership Development, People Development, Customer Retention, Time Management, Asset Protection, Accountability, Interviews, Succession Planning, Process Scheduler, Apparel, Associate Development, Team Building, Performance Management, Leadership

Education
College of DuPage   2014 — 2016
Paralegal Studies, Law Office Technologies; Legal Ethics & Law Office Management; Drafting Legal Documents, 4.0

American Institute for Paralegal Studies   1981 — 1982
Paralegal Certificate, Criminal Justice and Corrections

Illinois State University   1975 — 1978
BS, Criminal Justice, 3.8

Illinois State University
B.S. degree, Criminal Justice Sciences

Experience
Gap Inc.  October 2014 - Present
The Disney Store  August 2013 - August 2014
Kmart Corporation  August 2008 - November 2008
Borders   February 2007 - August 2007

Skills
Screen Printing, Illustrator, Flash, Photoshop, Computer Animation, Video Games, Microsoft Word, Customer Service, Adobe Creative Suite, Fashion, Graphic Design, Photography, Dreamweaver, Art, After Effects

Education
The Art Institute of Tampa   2009 — 2010
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef

International Academy of Design   2007 — 2010
Bachelor of Arts (BA), Animation, Interactive Technology, Video Graphics and Special Effects

Experience
Burlington VT Public Schools   August 2014 - Present
Lawrence High School  May 2013 - Present
Lowell High School  January 2013 - April 2013
Bridgewell Counseling Services   September 2008 - January 2013
lia sophia  April 2011 - September 2012
Challenge Unlimited/Ironstone Farm   2009 - 2012
Haverhill High School  2008 - 2009
Borders   2007 - 2008
Westwood Lodge Adult Partial Hospital   2006 - 2007

Education
UMass Lowell   2012 — 2013
Master of Education (M.Ed.), Secondary Education and Teaching

Lesley University   2005 — 2008
M.A., Clinical Mental Health Counseling

Houghton College   2001 — 2005
B.A., Biology; Minors-Psychology and Equestrian Studies

Experience
SurePayroll  July 2015 - Present
SurePayroll  October 2013 - July 2015
Allstate  August 2010 - August 2013
H&R Block  2010 - 2010
University of Iowa  2006 - 2009
Borders   1998 - 2006

Skills
Self-directed, Listening Skills, Direct Sales, Customer Service, Sales, Leadership, Insurance, Analysis, Call Centers, Time Management, Teamwork, Access, Customer Satisfaction, Team Building, Training, Team Leadership, Event Planning, Microsoft Word, Microsoft Excel

Education
University of Iowa   2006 — 2009
Music Composition

Northern Illinois University   2003 — 2005
Masters, Music

Illinois State University   1993 — 1998
Bachelors, Music

Experience
Trilix  November 2014 - Present
Trilix  April 2012 - Present
Courtney Kimsey   April 2010 - Present
State of Iowa  January 2007 - August 2010
Borders   April 2003 - January 2007

Skills
Newsletters, Press Releases, Social Media, Blogging, Editing, Public Relations, Training, Marketing Communications, Advertising, Event Planning, Marketing, WordPress, Direct Mail, Event Management

Education
Iowa State University   2000 — 2004
English

Experience
McKenna Physical Therapy   March 2014 - Present
Marshalls  August 2013 - March 2014
The Children's Place  July 2012 - July 2013
The Bon Ton Stores Inc.  September 2011 - June 2012
Borders   February 2005 - September 2011

Skills
Retail, Merchandising, Customer Service, Microsoft Office, Performance Management, Team Building, Coaching, Mentoring, Customer Satisfaction, Strategic Planning, Interviewing, Supervisory Skills, Problem Solving, Team Leadership, Employee Relations, Sales Management, Stores, Retail Management, Store Management, Hiring, Scheduling, Inventory Management, Profit, Visual Merchandising, Interviews

Education
Illinois Central College
Associates, Economics

Experience
Barnes & Noble  February 2012 - Present
Kmart Corporation  April 2011 - March 2012
Borders   January 2007 - April 2011
Target  January 2003 - January 2007
Ames Department Stores  January 1991 - January 2003

Skills
Loss Prevention, Visual Merchandising, Store Management, Team Building, Customer Service, Retail, Budgets, Driving Results, Management, Leadership, Operations Management, Microsoft Excel, Merchandising, Marketing, Recruiting, Strategic Planning, Microsoft Office, Inventory Management, Big Box, Profit, Shrinkage, Multi-unit, Store Operations

Education
Houghton College   2004 — 2006
Business

Experience
Pier 1 Imports  May 2015 - Present
Pier 1 Imports  October 2012 - Present
Pier 1 Imports  May 2012 - October 2012
Borders   October 2005 - May 2011

Skills
Store Management, Merchandising, Store Operations, Retail, Driving Results, Retail Sales, Planograms, Inventory Management, Sales, Customer Service, Customer Satisfaction, Income Statement, Trend Analysis, POS, Microsoft Office, Microsoft Excel, Inventory Control, Visual Merchandising, Profit, Merchandise Planning, Apparel, Fashion, Hiring, Loss Prevention, New Store Openings, P, Styling

Education
Honolulu Community College

The University of Texas at Austin

University of Hawaii at Maui

Experience
Borders   November 2008 - Present
EZ Pawn  July 2007 - August 2008
H.E.B   November 2006 - May 2007

Education
Houston Community College   2008 — 2010

Harmony Science Academy   2003 — 2007
High School Diploma

Experience
Dairy Queen  May 2008 - Present
Borders   August 2009 - April 2011
Caribou Coffee  April 2010 - July 2010

Skills
Barista

Education
Inver Hills Community College   2008 — 2012

South St. Paul High School

Experience
Borders   November 2010 - September 2011
The Georgian Resort and Conference Center   June 2002 - October 2008

Skills
Quickbooks, Excel, Peachtree

Education
Hudson Valley Community College   2009 — 2011
AAS, Accounting

SUNY Plattsburgh   2005 — 2007
BA, Mathematics

Experience
Enloe High School  August 2000 - Present
Borders   April 1999 - August 2000
Illini Union Bookstore  December 1993 - April 1995

Education
Illinois State University   1996 — 1998
BS, Secondary History Education

University of Illinois at Urbana-Champaign   1986 — 1990
BA, History

Experience
the Cash Store  2011 - 2012
Borders   January 2003 - March 2010

Skills
Customer Service, Schedules, Organization, Operations Management, Sales, Management

Education
Indiana University-Northwest   1977 — 1979

Highland High School   1974 — 1977
diploma, english, music, science

Experience
Palmer College of Chiropractic  March 2015 - Present
Palmer College of Chiropractic  June 2007 - March 2015
Broadway Presbyterian Church  November 2007 - July 2013
Borders   November 2006 - April 2007
Borders   May 2005 - November 2006
Hometown Threads  April 2005 - June 2006
Provident Bookstore   1998 - 1999

Skills
Leadership Development, Coaching, Teaching, Social Media, Marketing, Customer Service, Nonprofits, Fundraising, Marketing Communications, Leadership, Microsoft Office, PowerPoint, Social Networking, Event Planning, Healthcare, Public Speaking, Nutrition, Wellness, Newsletters, Facebook, Community Outreach, Advertising

Education
Illinois State University   1993 — 1998
Pursued Bachelor’s of Arts in Horticulture/Landscape Design

Rock Island High School   1989 — 1993
High School

Experience
Retail Council of New York State   September 2014 - Present
Retail Council of New York State   June 2004 - September 2014
Transworld Entertainment  March 2003 - June 2004
Hudson Valley Community College  1999 - June 2004
Borders   2000 - 2003
Strawberries, Inc.   1993 - 1998

Skills
Insurance, Microsoft Excel, Microsoft Word, Typing, Sales, Account Management, Customer Service, Customer Retention, Written & Oral..., Writing, Music, Creative Problem Solving, Proofreading, Editing, Tutoring

Education
SUNY Albany   2000 — 2002
Bachelor of Arts (B.A.), English (Writing Concentration), 4.0

Hudson Valley Community College   1998 — 2000
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities, 4.0

Experience
John Deere  2014 - Present
Warren Transport Inc.  June 2012 - March 2014
Culver Franchising System, Inc.   March 2011 - June 2012
Hy-Vee  June 2009 - March 2011
Pilot Flying J  January 2009 - June 2009
Borders   August 2006 - October 2008

Skills
SAP Logistics, Microsoft Office, Comar Logistics Software, Forklift Operator, Tutoring, Tractor, Training Delivery, Employee Training

Education
Upper Iowa University   2013 — 2018
Master of Business Administration (M.B.A.), Human Resources Management and Services, 4.0

University of Northern Iowa   2009 — 2011
Teaching Certificate, Social Science Teacher Education, 4.0/.0

Iowa State University   2005 — 2008
Bachelor's Degree, History, 3.89/4.0