Delta Dental
Delta Dental is the largest dental plan system in the United States. The Delta Dental Plans Association is composed of 39 independent Delta Dental member companies operating in all 50 states, the District of Columbia and Puerto Rico. Parent company: Delta Dental Plans Association
Delta Dental List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Delta Dental. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Delta Dental Salaries. You can even request information on how much does Delta Dental pay if you want to. Learn about salaries, pros and cons of working for Delta Dental directly from the past employees.
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Delta Dental Employees
OSIsoft November 2014 - Present
Delta Dental March 2008 - November 2014
USA Marketing February 2006 - February 2008
Round 2 Communications August 2005 - February 2006
Skills
Direct Marketing, Marketing, Management, Email Marketing, Account Management, Strategic Planning, Social Media, Marketing Communications, Marketing Strategy, Social Media Marketing, Integrated Marketing, Direct Mail, B2B Marketing, CRM, Digital Marketing, E-commerce, Salesforce.com, B2B, Analytics, Product Marketing, Customer Retention, Online Advertising, Strategic Partnerships, Strategy, Competitive Analysis, Online Marketing, Product Management, New Business Development, Web Analytics
Education
Arizona State University - W. P. Carey School of Business 2001 — 2005
Marketing, Business
Arizona State University - W. P. Carey School of Business
Delta Dental IT Specialist - Audit and ComplianceIBM Global Services2006 - 2010
Gap Inc. 2003 - 2006
Gap Inc. 1998 - 2003
Gap Inc. 1997 - 1998
Levi Strauss & Co. 1995 - July 1997
Gap Inc. 1993 - 1995
Gap Inc. 1989 - 1993
Skills
Change Management, IT Management, ITIL, IT Audit, Data Center Operations, Disaster Recovery, Software Documentation, Business Process..., Data Center, CRM, Outsourcing, Quality Assurance, Active Directory, Leadership, Management, Project Management, Troubleshooting, Service Delivery, Visio, Help Desk Support, Project Planning, Virtualization, Vendor Management, Operations Management, Infrastructure, IT Operations, Security, Storage, IT Service Management, SDLC, Incident Management, Windows Server, Information Technology, Customer Satisfaction, IT Strategy, Sarbanes-Oxley Act, Process Improvement, Business Continuity, Business Analysis
Education
ISACA Certification (CISA) Training 2010 — 2011
Information Systems Auditor
California State University-Los Angeles 1975 — 1977
Journalism
Delta Dental Insurance Company October 2009 - Present
Delta Dental November 2009 - January 2013
Patches 1991 - 2009
Secret Garden Bakery October 1999 - August 2000
Skills
Provider Relations,..., Weddings, Time Management, Catering, Health Insurance, Insurance, Sewing, Food, Employee Benefits, Interior Design, Team Building, Strategic Planning, Customer Service, Marketing, Sales, Process Improvement, HIPAA, Healthcare, HMO, Business Analysis, Managed Care, Medicaid, Microsoft Office, Dentistry, PPO, Management, Account Management
Education
Brookhaven Community College 1984 — 1986
Business Administration and Management, General
Aims Community College
LabCorp December 2013 - Present
Delta Dental May 2005 - Present
Delta Dental October 2000 - May 2005
Delta Dental April 1997 - October 2000
Skills
Customer Service, Sales Management, Account Management, Administrative Support, Microsoft Office, Claims, PPO, HMO, Dental, Coaching, Sales, Dentistry, Employee Benefits, Insurance, Health Insurance, Call Centers, Claim
Education
California State University-East Bay
Liberal Studies, Human Development, Family Studies, and Related Services
Chabot College 2004 — 2006
Associate of Arts, Liberal Studies
Delta Dental September 2013 - Present
Old Trend / More Lane Inc August 2013 - Present
Delta Dental February 2013 - May 2013
Personal Caregiver May 2012 - February 2013
Omnibeat January 2012 - April 2012
New Hope Grief Support Community 2008 - 2010
Skills
Illustrator, InDesign, Graphic Design, Layout, Screen Printing, Typography, Logo Design, Illustration, Flyers, Textile Design, Visual Communication, Branding, Art, Publications
Education
California State University-Long Beach 2008 — 2011
completed, studio art/ graphic design
Self December 2012 - Present
Delta Dental May 2012 - November 2012
Travelex January 2011 - October 2011
The Princeton Review September 2009 - December 2009
State Street Bank June 2006 - November 2006
Lexecon Consulting June 2004 - August 2004
Skills
Financial Analysis, Investments, Financial Reporting, Banking, Management, Sales
Education
Brandeis International Business School 2007 — 2009
Masters, International Economics and Finance
Erasmus University Rotterdam 2008 — 2008
Masters, Finance/Business
Skidmore College 2002 — 2005
BA, Economics
Emory University 2001 — 2002
Economics
athenahealth August 2015 - Present
Boston University February 2014 - August 2015
Boston University May 2012 - February 2014
Boston University October 2009 - May 2012
Delta Dental June 2007 - August 2008
Boys & Girls Club of Middlesex County June 2006 - August 2006
Skills
SAP, SAP HR, Human Resources, Microsoft Office, HRIS, WordPress, HCM Query Manager, Adobe Dreamweaver, SAP Business Explorer, User Acceptance Testing, Data Analysis, Information Security, SAP BW, BEx Reporting, Adobe Acrobat, Filemaker Pro, C++, Microsoft Visio, MySQL
Education
Boston University - Metropolitan College 2014 — 2016
Master of Science (M.S.), Computer Information Systems/Web Application Development
Boston University - Metropolitan College 2013 — 2014
Certificate, Computer Science
Boston University - School of Management 2009 — 2012
Bachelor of Science, Business Administration; Management Information Systems
Northeastern University College of General Studies 2008 — 2009
Belmont Hill School 2004 — 2008
Infinera February 2013 - Present
Rovi Corporation November 2008 - August 2011
Delta Dental June 2000 - November 2008
Union Bank April 1993 - October 1999
Skills
Employee Benefits, Deferred Compensation, Onboarding, Human Resources, Employee Relations, HR Policies, Process Improvement, Vendor Management
Education
California State University-Hayward 1978 — 1984
Bachelor of Science (B.S.), Accounting
NerdWallet September 2014 - Present
MobiTV February 2013 - September 2014
MobiTV March 2011 - February 2013
Baanyan Systems 2008 - March 2011
Delta Dental 2010 - 2011
MobileComm Professionals, Inc 2006 - 2008
Skills
Business Objects, Business Objects Data..., Business Objects Data..., Crystal Reports, PL/SQL, Reporting & Analysis, ETL, Dashboard, Business Intelligence, SDLC, Microsoft SQL Server, Oracle, Informatica, Data Warehousing, Data Integration, Business Intelligence..., Data Modeling, Performance Tuning, SQL Tuning, Data Warehouse..., Shell Scripting, Dimensional Modeling, Databases, Data Quality, OLAP, Erwin, Teradata, Data Marts, Unix Shell Scripting, Analytics, Database Design, Data Migration, Enterprise Software, Unix, SQL, Business Analysis, Requirements Analysis, Agile Methodologies, Software Development, Hadoop, Integration, Java, XML, Requirements Gathering, Software Project..., Software Design, Testing, Analysis, Solution Architecture, SSIS
Education
California State University-Long Beach 2006 — 2008
MS, EE- VLSI / Robotics
Jawaharlal Nehru Technological University 2002 — 2006
B Tech, ECE
UC DAVIS HEALTH SYSTEM February 2008 - Present
UC DAVIS HEALTH SYSTEM March 2004 - February 2008
DELTA DENTAL February 2003 - March 2004
REGULUS INTEGRATED SOLUTIONS July 2000 - July 2002
KAISER PERMANENTE September 1999 - June 2000
EPSON ELECTRONICS AMERICA January 1999 - June 1999
Skills
Software Documentation, Troubleshooting, Databases, Technical Support, System Administration, Healthcare, Security, Windows, Analysis, Servers, Visio, Microsoft Office, Healthcare Information..., Training, Access, Microsoft SQL Server, Networking, Lotus Notes, Microsoft Excel, Windows Server, Testing, Informatics, Project Management, Microsoft Exchange, Operating Systems, SQL, MS Project, SharePoint, Disaster Recovery, Information Technology, Health Information..., HIPAA, Integration, Data Analysis, MySQL, CTMS, Change Management, Active Directory, SDLC, Oracle
Education
University of California, Davis 2007 — 2010
Master of Science (M.S.), Health Informatics
California State University-Northridge 1994 — 1997
Bachelor of Science (B.S.), Health Administration
Hiscox March 2014 - Present
The Hartford September 2012 - March 2014
Delta Dental August 2008 - September 2010
University of West Georgia January 2004 - December 2007
Skills
Customer Service, Microsoft Office, HIPAA, Medical Billing, Claim, Project Management, Experienced Trainer, Recruiting, Microsoft Excel, ICD-9, Medical Terminology, Health Insurance, Medical Coding, Public Speaking, PowerPoint, Typing, Administrative..., Claims Handling, Office Administration, Citrix, Legacy Systems, Release of Information, Receptionist Duties, Business Process..., Business Strategy, Management, Multitasking Skills
Education
American InterContinental University 2012 — 2013
Master's degree, Business Administration and Management, General
Atlanta Technical College 2010 — 2011
Patient Care Specialist
University of West Georgia 2003 — 2007
Bachelor of Science (BS), Biology, General
Safeway May 2013 - Present
Silicon Valley Bank August 2011 - May 2013
Wells Fargo May 2010 - August 2011
Delta Dental September 2009 - June 2010
OOCL August 2008 - August 2009
BlackRock August 2007 - August 2008
Wells Fargo Inc. October 2006 - August 2007
CSAA June 2005 - September 2006
Skills
Business Analysis, UML, Use Case Diagrams, Activity Diagrams, SDLC, Requirements Analysis, Requirements Gathering, Waterfall, Business Requirements, SOA, Visio, User Acceptance Testing, SharePoint, Oracle, Software Development, ITIL, IT Service Management, Testing, Process Improvement, Software Project..., Business Process, Quality Center, RUP, PL/SQL, Use Case Analysis, Cross-functional Team..., Program Management, Agile Methodologies, Project Management, PMP, PMO, Enterprise Architecture, Solution Architecture, Agile Project Management, Data Warehousing, Business Intelligence, Integration, Business Process Design, Scrum, Systems Analysis, Agile, XML, SaaS, Test Cases, Management, CRM, Vendor Management, Quality Assurance, IT Strategy, Consulting
Education
Fairleigh Dickinson University-Metropolitan Campus 2002 — 2004
Masters in Science, Wireless Engineering
Annamalai University 1997 — 2001
Bachelors in Engineering, Electrical and Electronics Engineering
Wine Warehouse August 2009 - Present
ONE Brand January 2009 - December 2011
Plastic Kegs America February 2009 - August 2009
Delta Dental May 2007 - December 2008
California Rising September 2006 - January 2007
Roar Clothing Company August 2005 - August 2006
Skills
Marketing, Event Management, Social Media Marketing, Graphics, Brochures, Brand Management, Brand Development, Marketing Strategy, Graphic Design, Social Media, Retail, Adobe Creative Suite, Event Planning, Social Networking, Marketing Communications, Photoshop, Web Design, Photography, Public Relations, Customer Service, Merchandising, Microsoft Office, Press Releases
Education
California State University-Long Beach 2000 — 2006
BA, Studio Art w/ Graphic Design
Regain Focus, LLC 2013 - Present
Novella Bridal 2011 - 2013
Irdeto 2004 - 2005
Irdeto 2002 - 2004
Delta Dental 2000 - 2001
Creative Media 1999 - 2000
Skills
Social Media, Management, Event Management, Office Administration, Administrative Work, Research, Virtual Administrative..., Data Entry, Advertising, Business Services, Virtual Administration, Virtual Assistance, Executive Support, Newsletters, Blogging, Sales, Web Content Management, Project Management, Social Media Integration, Customer Service, Client Services, Web Project Management
Education
CSU Chico 1995 — 1999
Bachelor of Arts (B.A.), Communication and Media Studies
Casa Grande HS
Masons of California December 2014 - Present
Self-Employed November 2012 - Present
Delta Dental September 2013 - Present
Skills
Editing, Proofreading, Magazines, Copy Editing, Social Media, Public Relations, Copywriting, AP Style, Blogging, Publications, Creative Writing, Publishing, Event Planning, Event Management, WordPress, Microsoft Office, Adobe, Fact-checking, Facebook, Web Content, Content Writing, Content Development, Newsletters, Press Releases, Writing, Email Marketing, Marketing, Editorial
Education
University of San Francisco
Master of Fine Arts (M.F.A.), Creative Writing
Boston University
Bachelor of Arts (B.A.), English Language and Literature, General
Not Working But Currently Looking for a Full Time Job but working for self as well as attending grad January 2011 - Present
Unemployed but trying to start up a new Personal Shopping Discount, plus my eBay Store. December 2008 - Present
Atlantic County Government August 2007 - December 2008
Delta Dental March 2006 - November 2006
The Lighthouse of May's Landing, NJ September 2004 - January 2006
Multiple School Disctricts January 2000 - January 2005
NYLCare Health Plans (formerly known January 1995 - August 1999
The Rubin Organization January 1991 - August 1994
Skills
Public Speaking, Customer Service, Event Planning, Fundraising, Team Building, Leadership, Strategic Planning, Program Management, Research, Non-profits, medicare, Medicare Part D, Medicare Advantage, Medicare/Medicaid..., Medicare Prescription..., Managed Care, Insurance, Healthcare, Mental Health, Healthcare Management, Healthcare Reimbursement, US Healthcare, Health Insurance, Life Insurance, Politics, Political Campaigns, Public Policy, Political Communication, Campaign Strategies, Marketing, Social Media, Social Networking, Social Services, Case Managment, Account Management, Public Administration, Mass Communication, Personal Shopping, English, Business English, English grammar, English Literature, Public Relations, Medicare, Government, Volunteer Management, Teaching, Grant Writing, Community Outreach, Recruiting
Education
California Coast University 2014 — 2017
MS in Organizational Leadership, Organizational Leadership
New Jersey Life and Health Insurance 1993 — 2010
Life & Health Insurance Producer License, Managed Care
Duquesne University 2007 — 2007
MS, Human Services/Executive Leadership
Colorado State University
Organizational Leadership
Rutgers University
English Literature (British and Commonwealth)
State of NJ State Health
State of NJ Life & Health Insurance Producer
State of New Jersey
Thomas Edison State College
Bachelor's Degree Literature, Literature
General Electric June 2015 - Present
GMR Marketing June 2014 - December 2014
Delta Dental October 2013 - May 2014
Sherwin Williams May 2011 - August 2011
Skills
Leadership, Public Speaking, Microsoft Office, Peer Mentoring, Event Planning, Microsoft Excel and..., Strategic Planning, Clerical Skills, Teamwork, Marketing, Software Documentation, Sales, Customer Service, Training, Time Management, Teaching, Social Media, Microsoft Word
Education
KEDGE Business School - Bordeux France 2014 — 2014
International Business Marketing, Music, Sport, Luxery Marketing
University of Louisville College of Business 2011 — 2014
Bachelor's Degree, Bachelors of Science in Business Administration in Marketing
University of Louisville 2010 — 2011
Bachelor's Degree, Bachelors of Science in Business Administration in Marketing
Bluegrass Community and Technical College 2011 — 2011
Economics, Summer Course
University of Louisville 2015 — 2016
Bachelor’s Degree, Computer Science
TEKsystems September 2015 - Present
CareFirst BlueCross BlueShield January 2015 - September 2015
Leidos Health January 2014 - December 2014
Gila Regional Medical Center March 2006 - November 2013
Southwest Information Assurance LLC January 2005 - December 2006
Gila Regional Medical Center December 2005 - March 2006
Delta Dental October 2001 - December 2004
Wavve Telecommunications, Inc. April 2000 - August 2001
MTI College February 1997 - November 2000
Franklin Templeton Investments January 1999 - April 2000
Skills
Healthcare Information..., EHR, Healthcare, Strategic Planning, Healthcare Management, HIPAA, Information Technology, IT Strategy, Business Intelligence, Health Information..., Enterprise Architecture, Program Management, Hospitals, Disaster Recovery, IT Management, Process Improvement, Informatics, Leadership, EMR, SDLC, CPOE, Healthcare Consulting, Meditech, Revenue Cycle, Physicians, Strategy, HL7, Security, Project Management, Enterprise Software, Integration, Software Documentation, Management, Consulting, Vendor Management, PMO, Change Management, Business Analysis, Networking, Governance
Education
Western New Mexico University 2013 — 2014
Continuing graduate studies, Interdisciplinary MA in Information Technology and Business Management
Boston University - School of Management 2007 — 2007
CIO Pocket MBA, Graduate business studies
National University 1983 — 1985
Bachelor of Science, Computer Science
American River College 1980 — 1983
Lower-division studies for the BSCS, Computer Science, Mathematics, and Statistics
Healthcare Partners of Nevada July 2004 - November 2007
Manpower Professional April 2003 - July 2004
Delta Dental 2000 - 2003
Steve Madden 1997 - 1999
Systematics Agency September 1997 - July 1998
Kelsey National Corporation, January 1995 - September 1996
Education
California State University-Pomona 2001 — 2001
Certificate, Java Certified Solutions Developer
Cerritos College 1995 — 1996
Certificate, AS/400 Specialist Diploma
California State University-Dominguez Hills 1994 — 1996
BS, Computer Information Systems
Long Beach City College 1991 — 1993
AS, Business Computer Information Systems
SetFocus LLC October 2010 - January 2011
Delta Dental June 1992 - January 2009
Skills
Business Intelligence, ETL, SSIS, Data Warehousing, Software Project..., Database Administration, Integration, Database Design, SDLC
Education
SetFocus LLC 2010 — 2011
American River College 1995 — 2001
Optovue May 2010 - August 2010
California Strategies September 2009 - April 2010
Delta Dental March 2008 - July 2008
Therma-Wave January 2005 - November 2007
Stanford Univ Med Center December 2003 - January 2005
Mylex/IBM April 1997 - October 2002
Mylex/IBM 2000 - 2002
Education
California State University-Hayward - School of Business and Economics
BS Magna cum Laude, Business Administration Computer Info Systems
IT Consultant Freelance August 2014 - Present
Gap Inc./Old Navy February 2014 - June 2014
Hewlett-Packard August 2013 - November 2013
Hewlett-Packard January 2013 - August 2013
Hewlett-Packard August 2011 - January 2013
Wells Fargo November 2010 - August 2011
IBM June 2009 - May 2010
Delta Dental June 2008 - March 2009
Electronic Data Systems April 2006 - April 2008
Electronic Data Systems December 2003 - April 2006
Skills
Netbackup, Disaster Recovery, TSM, System Administration, AIX, Solaris, Enterprise Storage, Windows Server, Problem Solving, Administration, Veritas Cluster Server, Virtualization, Veritas Volume Manager, Sun, Veritas, Unix, Troubleshooting, VMware ESX, RedHat, SAN, ITIL, Servers, Linux, Red Hat Linux, High Availability, Project Management, BMC Remedy, EMC Storage, Operating Systems, HP, Active Directory, HP-UX, NAS, DNS, VMware, Hardware, Storage, IT Operations, Data Center, SharePoint, Security, Technical Support, XP, Infrastructure, Integration, Visio, Databases, Networking, Business Continuity, Software Documentation
Education
ExitCertified Netbackup 6.5 2008 — 2008
Netbackup 6.5, Symantec Netbackup
Symantec Academy Netbackup 5.1 2007 — 2007
Netbackup 5.1, Netbackup 5.1
American River College 1990 — 1994
transfer, Computer Science, Mathematics, Accounting
POSHE Incorporated February 2012 - Present
Delta Dental October 2010 - July 2012
Delisa Williams, PC May 2009 - September 2010
Skills
Administrative..., Insurance, Data Entry, Health Insurance, Outlook, Office Management, Employee Benefits, Fax, Customer Service, Spreadsheets, Access, Microsoft Excel, Legal Assistance, Legal, Fashion, Boutique, Online Advertising, Sales, Entrepreneurship, Youth Entrepreneurship, Ownership
Education
Bauder College
Kennesaw State University
Bachelor of Science (BS), Criminal Justice
The Fresno Bee November 2012 - Present
Aspire Public Schools August 2014 - Present
Institute of Technology 2010 - 2012
Delta Dental 2008 - 2012
Blue Shield of California January 2005 - August 2008
A. Teichert & Son, Inc. January 2002 - January 2005
DST Innovis November 1995 - January 2002
MCI Telecommunications Corporation Inc. December 1992 - November 1995
Aerojet Propulsion Division November 1991 - December 1992
GTE October 1989 - October 1991
Skills
Employee Relations, Performance Management, HRIS, Onboarding, Talent Management, Organizational..., Employee Benefits, Deferred Compensation, Talent Acquisition, Benefits Administration, Recruiting, Workforce Planning, Labor Relations, Human Resources, Succession Planning, Employee Engagement, Coaching, HR Consulting, Employment Law, Change Management, HR Policies, Strategic Planning, Leadership, Resume Writing, Training, Career Development, New Hire Orientations, Interviews, College Recruiting, Leadership Development, Employee Training, Conflict Resolution, Applicant Tracking..., Personnel Management, Organizational..., Strategic HR, Temporary Placement, PeopleSoft, Program Management, Hiring, FMLA, Payroll, Job Descriptions, Policy, Employee Handbooks, Career Counseling, Organizational Design, Compensation & Benefit, Workers Compensation, Internet Recruiting
Education
Golden Gate University 1988 — 1989
MS, Human Resources Management
California State University-Chico 1987 — 1988
BA, Industrial Management
Yuba College 1986 — 1987
Associate of Science (A.S.), Business Administration, Management and Operations
Community College of the Air Force 1985 — 1986
Associate of Arts and Sciences (A.A.S.), Civil Engineering Technologies/Technicians
University of Tennessee-Knoxville 1979 — 1983
Civil Engineering
Infor August 2015 - Present
Georgia State University April 2015 - May 2015
Delta Dental December 2013 - March 2015
Kaplan February 2007 - December 2013
Coach August 2008 - February 2012
Suntrust Bank September 2005 - January 2007
TGI Fridays November 2000 - September 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Accounting, Customer Service, Accounts Receivable, Microsoft Word, Team Leadership, General Ledger, Student Financial Aid, CampusVue, Higher Education, Staff Development, Admissions, Teaching, Public Speaking, Enrollment Management, Research, Adult Education, Strategic Planning
Education
Georgia State University 2013 — 2015
Professional Masters of Business Administration, Finance/Operations Management
Bauder College 2009 — 2011
Bachelor of Science (BS), Business Administration and Accounting
Eastern Michigan University 2002 — 2005
Bachelor of Business Administration (BBA)
QTC Management/ Lockheed Martin Company July 2015 - Present
University of Redlands March 2012 - Present
Transition January 2015 - July 2015
AgilePath Corporation March 2012 - December 2014
UC Irvine April 2011 - April 2012
S & C Marketing, L.L.C. April 2009 - April 2011
Los Angeles County Metropolitan Transportation Authority January 2004 - September 2009
Delta Dental October 2000 - December 2003
Pacific Life April 2000 - September 2000
California Power Exchange March 1999 - March 2000
Skills
ERP, Program Management, Strategic Planning, SDLC, Disaster Recovery, PMP, Process Improvement, Budgeting, Data Warehousing, Change Management, Integration, Customer Relations, Application Development, MS Project, Business Intelligence, Software Development, Mentoring, Team Leadership, Administration, Continuous Improvement, Budgets, System Administration, CRM, Customer Service, Software Documentation, Cloud Computing, Project Management, Project Portfolio..., Leadership, Vendor Management, Start-ups, Management, Visio, Business Process..., Databases, Strategy, Management Consulting, Enterprise Software, Quality Assurance, Project Planning, Governance, Risk Management, Data Center, Business Analysis, Training, Consulting, Outsourcing, PMO, Requirements Analysis, Software Project...
Education
California State Polytechnic University-Pomona
Bachelor of Science, Business Administration
West Coast University
Master of Science, Computer Science, 3.7 GPA
Delta Dental June 2010 - Present
International Private Investigators Union January 2004 - Present
Ryla Teleservices, Inc October 2008 - February 2010
JPMorgan Chase May 2006 - August 2008
Verizon Wireless (Adecco) October 2001 - December 2003
Big Top Entertainment, LLC March 1995 - December 2003
Skills
Training, Insurance, Customer Service, Technical Support, Troubleshooting, Coaching, Networking, Management, Software Documentation, Microsoft Office, Employee Training, Retail, Program Management, Leadership, Call Centers, Marketing, Process Improvement, Time Management, Instructional Design, Customer Retention, Analysis, Team Leadership, Customer Satisfaction, Team Building, Outlook, Instructor-led Training, Leadership Development, Performance Management, Employee Relations, Access, Research, Vendor Management
Education
Ashford University
Bachelor's degree, Business/Corporate Communications, 4.0 GPA
Art Institute of Houston 1994 — 1996
Associates of Applied Arts; of, Media Arts & Communications
AT&T New
TJX 2004 - 2006
Delta Dental 2002 - 2003
Price Waterhouse Coopers 1998 - 2002
Education
Boston College - Carroll School of Management 1995 — 1999
BS, Accounting
BERKSHIRE HATHAWAY HomeServices Georgia Properties April 2015 - Present
Delta Dental June 2010 - April 2015
Farmers Insurance December 2007 - December 2008
TSFA, Inc. March 2002 - December 2007
Capital One 1999 - 2002
Verizon/GTE Wireless 1995 - 1999
Nextel Communications/Sprint 1994 - 1995
United States Cellular 1993 - 1994
Houston Cellular (AT&T and BellSouth) 1990 - 1992
Skills
Leadership, Customer Satisfaction, Customer Retention, Customer Service, Real Estate
Education
Boston College
BA
University of Massachusetts
MBA
Kaiser Permanente 2009 - Present
Toyota Financial Services 2007 - 2009
Delta Dental June 2005 - April 2007
Delta Dental 2003 - 2005
Delta Dental 2001 - 2003
Delta Dental 1998 - 2001
Skills
Process Improvement, Call Center, Project Management, Management, Team Building, Integration, Training, Analysis, Project Planning, Strategic Planning, Customer Satisfaction, Budgets, Vendor Management, Customer Service, Business Analysis, Troubleshooting, Business Process..., Forecasting, Call Centers, Cross-functional Team..., Business Process, Business Development, Recruiting, Human Resources, Program Management, Software Documentation
Education
California State University-Long Beach - College of Business Administration 2004 — 2006
Business Managerment, Finance, and International Business, Business
Delta Dental of CA March 2004 - Present
Delta Dental March 2004 - Present
SafeGuard Dental February 1999 - February 2004
Skills
Dental, Health Insurance, Employee Benefits, Insurance, Benefits, Direct Sales, National Account Sales, Large Groups, Dental Benefits, Large group sales, Dentistry, Health Savings Accounts, Disability Insurance, Sales
Education
California State University-Long Beach
California State University-Long Beach
Delta Dental June 2008 - Present
AOL Advertising.com June 2006 - June 2008
AT&T March 2006 - May 2006
Anthem Blue Cross Blue Shield October 2005 - February 2006
AAA Insurance March 2005 - August 2005
GE Healthcare March 2003 - January 2005
State Farm Insurance May 2002 - February 2003
Skills
Data Modeling, ETL, Informatica, Data Warehousing, Business Objects, Data Quality, Business Intelligence, Data Migration, Business Objects Data..., Teradata, Data Warehouse..., Microsoft SQL Server, Data Integration, Oracle, Master Data Management, Databases, Web Intelligence, Requirements Gathering, Netezza
Education
Bharathidasan University 1999 — 2002
Master of Computer Applications (MCA), Computers
Delta Dental of California August 2005 - Present
Delta Dental 2005 - Present
Skills
Hitachi SAN, NetApp Filers, Data Domain, Disaster Recovery, SAN, Servers, Brocade Fibre Switches, Integration, Cisco MDS SAN switches, Enterprise Storage, Tivoli Storage Manager, Hitachi Storage, Clariion, Storage Area Networks, Storage, Enterprise Architecture, Storage Virtualization, TSM Administration, Netbackup, Brocade, Windows Server, Citrix, Active Directory, TSM, Troubleshooting, Enterprise Software, Cisco Technologies, NetBackup, Data Center
Education
California State University-Sacramento 1988 — 1997
B.A.
JPMorgan Chase February 2011 - Present
E*TRADE Financial July 2010 - February 2011
MACTEC, Inc. October 2009 - February 2010
Fidelity Investments March 2008 - February 2009
BB&T (Branch Banking & Trust) June 2007 - February 2008
Enterprise Fund Distributors / Enterprise Capital Management January 2006 - May 2007
Enterprise Fund Distributors / Enterprise Capital Management January 2000 - December 2005
Enterprise Fund Distributors / Enterprise Capital Management April 1997 - December 1999
Delta Dental December 1995 - March 1997
Wausau Insurance / Nationwide Insurance April 1989 - November 1995
Education
Auburn University
Bachelor of Science in Business Administration, Marketing
Georgia State University
Master of Business Administration, Finance / Investments
Other
Franklin Templeton Investments May 2015 - Present
Ames Consulting October 2014 - Present
California Rural Indian Health Board April 2015 - May 2015
Sacramento Area Human Resource Association November 2012 - January 2015
Delta Dental November 2012 - June 2014
Sacramento Area Human Resource Association January 2012 - December 2012
Pearson October 2011 - September 2012
Wells Fargo August 2006 - June 2011
Wells Fargo March 2005 - August 2006
Comcast August 2003 - October 2004
Skills
Employee Relations, Leadership Development, Strategic Planning, Project Management, Performance Management, Employee Engagement, Succession Planning, Onboarding, Talent Management, Workforce Planning, Organizational..., Coaching, Deferred Compensation, HRIS, Training Delivery, Personnel Management, Change Management, Leadership, Human Resources, Employee Benefits, Recruiting, Program Management, Strategy, Team Building, College Recruiting
Education
National University 2012 — 2014
Masters of Science, Organizational Leadership
Indiana University of Pennsylvania 1993 — 1994
Master of Arts, Industrial & Labor Relations
California State University-Dominguez Hills 1990 — 1992
Bachelor of Arts, Labor Studies (Cum Laude)
Dentegra Insurance Company April 2012 - Present
Delta Dental September 2001 - April 2012
various Northern California dental offices 1989 - 2001
Skills
Dentistry, HMO, Health Insurance, Insurance, Provider Relations, Healthcare, Managed Care, PPO, Employee Benefits, HIPAA, Medicare, Sales Management, Microsoft Office, Coaching, PowerPoint, Access, Customer Service, Team Leadership, Claims Resolution, Microsoft Excel, Public Speaking, Process Improvement, Claim, Training, Strategic Planning, Account Management, Sales, Medicaid, Marketing Strategy, Contract Negotiation
Education
California State University-Hayward 1995 — 2000
BS, Biological Science
Ohlone College 1991 — 1993
AS, Natural Sciences
Delta Dental January 2008 - Present
AOL 2008 - 2008
Merrill Lynch December 2006 - October 2007
Covansys March 2004 - December 2006
Vergil technology pvt ltd March 2001 - March 2004
American Cybersystems 2001 - 2004
Education
Bharathidasan University 1994 — 1998
BE, Computer Science
Barefoot Ski Ranch Cable Park May 2015 - Present
Amazing Branson Rentals January 2013 - May 2015
Delta Dental June 2014 - August 2014
Alpha Omega Management, LLC August 2011 - August 2013
Kanakuk Kamps May 2012 - August 2012
Skills
Marketing, Investment Properties, Management, Sales, Property Management, Leadership, Real Estate, Sellers, Residential Homes, Rentals, Entrepreneurship, Microsoft Office, Microsoft Excel, Customer Service, Social Media, PowerPoint, Public Speaking, Microsoft Word, Teamwork, Event Planning, Time Management, Social Networking, Research
Education
Baylor University - Hankamer School of Business 2011 — 2015
Bachelor's Degree, Real Estate, Entrepreneurship/Entrepreneurial Studies, & Marketing
Delta Dental Insurance Company January 2015 - Present
Delta Dental November 1987 - Present
self-employed January 2008 - May 2010
Manager May 1998 - March 2010
Skills
Research, Coaching, Social Networking, Teaching, Public Relations, Event Management, Healthcare, Microsoft Office, Program Development, Project Management, Marketing, Social Media, Microsoft Word, Outlook, Sales, Team Building, Leadership, Customer Service, Public Speaking, Nonprofits, Fundraising, Process Improvement, Strategic Planning, Social Media Marketing, Leadership Development, Event Planning
Education
Baker College of Auburn Hills 2007 — 2012
Associate of Arts and Sciences (A.A.S.), Human Services, General, 3.4
Wayne State University 1997 — 2003
Bachelor of Applied Science (BASc), Business Administration and Management, General, 3.5
Delta Dental July 2005 - Present
PacifiCare Health Systems February 1996 - December 2000
Nordstrom June 1988 - February 1996
Skills
Health Insurance, Managed Care, Employee Benefits, HMO, Account Management, New Business Development, Selling, Disability Insurance, Brokers, Underwriting, Team Building, Sales, Strategic Planning, Insurance, Direct Sales, Sales Management, Dentistry, Salesforce.com, Strategy
Education
California State University-Fullerton 1983 — 1988
Bachelor of Arts (B.A.), Organizational Communication, General
CalPERS July 2015 - Present
BT Family Travel January 2014 - Present
CalPERS December 2012 - July 2015
Delta Dental April 2010 - March 2012
. May 2009 - May 2009
Health Net, Inc January 2008 - May 2009
Health Net Federal Services 1993 - 2009
Foundation Health 1993 - 2000
Skills
PeopleSoft, Lean Six Sigma, Visio, Project Management, SDLC, PMP, Systems Analysis, Vendor Management, Software Documentation, Disaster Recovery, Business Process..., IT Strategy, Project Portfolio..., Process Improvement, Information Technology, PMO, BMC Remedy, Requirements Gathering, Program Management, ITIL Certified, Customer Service..., Business Analysis, Leadership, Business Process, Enterprise Architecture, Metrics Reporting, Integration, IT Management, MS Project, Servers, SharePoint, Requirements Analysis, ITIL, Software Project..., Databases, Business Requirements, Analysis, Business Intelligence, Quality Assurance, Project Delivery, Infrastructure, User Acceptance Testing, Agile Project Management, Data Center, System Deployment, IT Operations, Governance, Data Warehousing, Unix, Release Management
Education
American River College
California State University-Sacramento
Information Technology Project Management
Self Employed September 2014 - Present
Huston & Associatiates Insurance Agency July 2013 - Present
People to People Ambassador Programs September 2006 - December 2008
Delta Dental 2003 - 2006
Skills
Retirement Planning, Financial Analysis, Legacy Giving, Multiple Streams of..., Healthcare, Office Administration, Claims Handling, Customer Service, Non-profit Volunteer, Health Benefits..., Fixed Annuities, Strategic Planning, Insurance, Life Insurance, Term Life Insurance, Marketing, Team Building, Health Insurance, Disability Insurance, General Insurance, Retirement, Underwriting, Leadership
Education
Spokane Community College 1998 — 2000
Associate's degree, Health Services Administration
Ashford University 2010 — 2011
Psychology
Shadle Park HS 1983 — 1988
Intuit 2015 - Present
Intuit June 2013 - Present
Wells Fargo May 2008 - April 2013
Wells Fargo September 2006 - May 2008
Delta Dental 2007 - 2007
Freddie Mac 2006 - 2006
Pacific Gas & Electric 2001 - 2006
Webvan.com 1999 - 2001
Hewlett Packard 1996 - 1999
Andersen Consulting 1995 - 1996
Skills
Business Intelligence, Dashboard, Energy, Retail, Analytics, Data Warehousing, OLAP, Enterprise Software, Data Analysis, Teradata, Tableau, Oracle, Databases, CRM, Informatica, ETL, Management, Business Analysis
Education
California Polytechnic State University-San Luis Obispo
BS
Delta Dental September 2012 - Present
HP Enterprise Services June 1986 - August 2012
Electronic Data Systems 1990 - 2005
Skills
MVS, COBOL, DB2, JCL, Mainframe, SDLC, TSO, Requirements Gathering, CICS, SQL, Unix, z/OS, Visio, Systems Analysis, Enterprise Architecture, Software Project..., Requirements Analysis, Business Analysis, IT Management, Data Modeling, Business Requirements, Data Warehousing, PMP, Oracle, Solution Architecture, SharePoint, User Acceptance Testing
Education
Bethany College 1981 — 1985
BS Computer Science, Computer Science
Delta Dental June 2008 - Present
Skills
Enterprise Software, Leadership, Disaster Recovery, Microsoft SQL Server, Visio, Integration, SharePoint, Process Improvement, Software Documentation, VMware, Enterprise Architecture, SDLC, Active Directory, Windows Server, Configuration Manager, Web Development, Networking, Data Center, Servers, IIS, System Administration, Requirements Analysis
Education
Baker College 2013 — 2016
Bachelors of Science, Web Development
Baker College Center for Graduate Studies 2008 — 2012
Masters of Science, Computer Information Systems
University of Phoenix 2002 — 2004
Bachelors of Science, Computer Information Systems
Tustin High School 1989 — 1993
MSI Inventory Service January 2012 - Present
Shari's Berries February 2010 - April 2010
Delta Dental October 2007 - May 2008
Skills
Customer Service, Customer Satisfaction, Customer Oriented, Time Management, Leadership, Employee Training, Supervisory Skills, Data Entry, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Filing, Fax, Pricing, Scanners, Driving License, Inventory Control, Timesheet, Payroll, Organization, Accurate Data Entry, Inventory Accuracy, Highly motivated..., Highly personable, High Availability, Physical Inventory
Education
American River College 2009 — 2015
Associate of Arts (AA), Psychology
Delta Dental September 2006 - Present
PA Department of Transportation, Bureau of Municipal Services January 2006 - August 2006
PA Commission on Crime and Delinquency July 2003 - December 2005
PA Auditor General, Bureau of Corporation Taxes January 2000 - June 2003
Education
Alvernia University
MBA, Government and Non-Profit
Alvernia University
BA, Accounting
Bloomsburg University of Pennsylvania
Interstate Hotels & Resorts May 2015 - Present
Dean & Deluca June 2014 - April 2015
Pacific Wine Group November 2012 - May 2014
Goosecross Cellars July 2012 - November 2012
Fairfield Auto Village July 2010 - January 2012
BioMarin January 2009 - May 2010
AAA NCNU July 2008 - November 2008
Delta Dental June 2006 - July 2008
Gilbert & Associates 2005 - 2006
Perry-Smith LLP August 2002 - March 2004
Skills
Sommelier, Wine & Spirits Industry, Wine, Catering, Catering Sales, Brand Development, Collaborative Problem..., Inductive Reasoning, Deductive Reasoning, Employee Training, Consulting, Problem Sensitivity, Problem Solving, Oral Comprehension, Written Correspondence, Originality, Written Expression, Computer Proficiency, Brand Management, Wine Tasting, Wine Lists, Process Improvement, Management Consulting, Internal Controls, Accounting, Financial Reporting, Auditing, Sarbanes-Oxley Act, Internal Audit, Financial Statements, Financial Analysis, Team Building, Variance Analysis, Access, Account Reconciliation, Accounts Payable, Accounts Receivable, Accruals, Bookkeeping, Budgets, Forecasting, GAAP, Microsoft Excel, Leadership, Outlook, Payroll, Project Planning, Spreadsheets, Strategic Planning, Tax
Education
International Culinary Center 2012 — 2012
Intensive Sommiler, Introductory and Certified Sommelier Certifications Earned, Wines of the World, Deans List
California State University-Sacramento 1999 — 2002
BS, Business Administration, Accountancy
Delta Dental January 2012 - Present
Delta Dental of California January 2007 - December 2011
Prime Image Media Group 2006 - 2009
Delta Dental Insurance Company February 1997 - January 2007
Skills
Team Building, PPO, Customer Service, HMO, Event Planning, Health Insurance, Employee Benefits, Insurance, Public Speaking, Account Management, Claim, Customer Satisfaction, Healthcare, HIPAA, Call Centers, Process Improvement, Health Savings Accounts, Outlook, Sales, Strategic Planning, Underwriting, Marketing, Disability Insurance, Managed Care, Leadership, Brokers, Customer Retention, Data Entry, Recruiting, Medicare, Training
Education
California Culinary Academy 2005 — 2006
San Francisco State University
Delta Dental June 2008 - Present
SunTrust Bank (STOLI) June 2006 - May 2007
Pacesetters, Inc. May 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microbiology, Leadership, Team Leadership, Teamwork, Team Building, Management, Operating Systems, Operations Management, Outlook, Written & Oral..., Presenter, Presentations
Education
Tennessee Technological University 2005 — 2008
Bachelor's of Science, Microbiology, General
Barstow Community College 2002 — 2004
Associate of Arts in Social Science
Notary Public for the State of California August 2014 - Present
Delta Dental November 2007 - Present
Thunder Valley Casino April 2005 - August 2007
SureWest Communications January 2003 - January 2005
SAFE Credit Union January 1996 - January 2003
Skills
California Notary Public, Customer Service, Creativity Skills, People Skills, Project Planning, PeopleSoft, Microsoft Office, Strategic Planning, Dental Assisting, Budget Analyst, Quicken, Lawson General Ledger, Dental Insurance, Diabetes Management, Nutritional Analysis, Carbohydrate Chemistry, Call Centers, Employee Benefits, Invoicing, Notary Public, Training
Education
CSU Sacramento 1995 — 1998
Business Administration and Management, General
American River College 1993 — 1995
General Studies
Delta Dental February 2013 - Present
A-1 Enterprise Group September 2012 - September 2013
New Hollywood Entertainment, LLC December 2010 - October 2011
Alere, Inc. August 2007 - May 2010
Bright Horizons March 2006 - August 2007
First Data Corporation May 2004 - June 2005
UnitedHealthcare October 1998 - January 2000
Hastings International Conference (Aetna Owned) February 1998 - October 1998
Avalon Properties September 1995 - January 1998
Skills
Social Media, Entertainment, Microsoft Office, Event Management, Television, Customer Service, Photoshop, Event Planning, Microsoft Excel, Social Media Marketing, Microsoft Word, PowerPoint, Public Speaking, Public Relations, Healthcare, Sales
Education
Lincoln Technical Institute-Union 2003 — 2004
Medical Adminsitrative Assistant, Anatomy & Physiology, 3.95
Auburn University at Montgomery
Gap Inc. October 2011 - Present
Aspire Public Schools January 2009 - Present
Quanis Inc August 2007 - September 2011
Delta Dental April 2005 - July 2007
Stentor Inc February 2003 - April 2005
NativeMinds June 1998 - January 2003
Skills
SaaS, Cloud Computing, Web Services, Program Management, Change Management, SOA, Agile Methodologies, Integration, Enterprise Architecture, Architecture, Enterprise Software, Software Project..., Product Management, SDLC, Software Development, Microsoft SQL Server, Business Intelligence, IT Strategy, Java, Requirements Analysis, SQL, Agile Project Management, Business Analysis, Scrum, SharePoint, .NET, Business Process, XML, IT Management, Security, Management, Unix, Project Management, Strategy, Analysis, Databases, Web Applications, Java Enterprise Edition, Software Engineering, Solution Architecture, Outsourcing, Governance, Analytics, Big Data, Vendor Management, Design Patterns, Data Modeling, Leadership, Data Warehousing, Hadoop
Education
San Francisco State University 2006 — 2010
MBA, Finance, Management
San Francisco State University 1997 — 2005
MS, Computer Science, Artifical Intelligence
1990 — 1994
BS, Mechanical Engineering
DaVita Kidney Care March 2014 - Present
UCLA Health September 2012 - March 2013
Delta DentalProvider Administration March 2002 - October 2010
Delta Dental 2001 - 2010
Skills
Diverse dental..., Employee Benefits, Customer Service, Insurance
Education
South Mountain Community College 2013 — 2014
Associate of Arts (AA), Health/Health Care Administration/Management
American Career College 2000 — 2001
Certificate, Pharmacy Technician
American Career College
Pharmacy Technician
Cerritos College
AssociatesMajor; Dental Hygiene
Jones Lang LaSalle @VMware December 2013 - Present
Williams-Sonoma, Inc. December 2011 - December 2013
Gap Inc./Old Navy March 2011 - June 2011
Samuel Merritt University December 2010 - February 2011
Delta Dental July 2010 - October 2010
ON24 2010 - 2010
Oracle October 2009 - November 2009
GoldenGate Software/Oracle May 2004 - November 2009
Talent Tree January 2000 - January 2004
Nelson Staffing 2004 - 2004
Skills
Leadership, Management, Recruiting, Customer Service, Sales, Project Planning, Microsoft Office, Merchandising, Training, Negotiation, Sourcing, Salesforce.com, Retail, Cross-functional Team..., Time Management, Contract Negotiation, Event Planning, Outlook, Inventory Management, Interviews, Team Leadership, Inventory Control, Vendor Management, Microsoft Word, Customer Satisfaction, Applicant Tracking..., Fashion, Store Management, PowerPoint, Contract Management, Forecasting, Vendor Contracts, Presentation Development, Conference Coordination, Executive Support, Events Coordination, Travel Planning, Calendar Planning, Cross-functional..., Office Administration
Education
City College of San Francisco 2013 — 2013
certificate high rise safety director
Art Institute of Philadelphia
Associates of Arts
Delta Dental of Kansas November 1987 - Present
Delta Dental 1987 - Present
Dental Office 1979 - 1988
Skills
Provider Relations, Leadership, Leadership Development, Insurance, Recruiting, Dentistry, Strategic Planning, Employee Benefits, Training, Strategy, Managed Care, Management, Program Management, Policy, Team Building, Public Speaking, Public Relations, Healthcare, Health Insurance, Organizational..., PPO, Practice Management, Network Development, Project Planning, Coaching, Benefits Administration, Claim, Account Management, Process Improvement, Customer Service, Executive Management, Nonprofits
Education
Wichita State University 1975 — 1979
BS, Dental Hygiene
Butler Community College 1973 — 1975
Associate of Arts, Nursing
Kansas Leadership Center
Delta Dental November 2010 - Present
Recall North America August 2006 - December 2008
Impact Resource Group April 2005 - June 2006
Education
Albany State University 1994 — 1998
B.S., Criminal Justice
Bradwell Institute 1990 — 1994
high school diploma
A & S Database Consulting Inc. January 2003 - Present
GE Transportation January 2015 - Present
Persistent Systems at Wells Fargo February 2014 - December 2014
Cisco Systems October 2011 - December 2013
Enterprise Companies - Short projects December 2010 - September 2011
Apple Inc. June 2010 - October 2010
Xtime, Inc. May 2010 - July 2010
Delta Dental July 2007 - January 2010
Cisco Systems January 2005 - July 2007
Hewlett Packard Corporation September 1998 - July 2003
Skills
Data Science, Data Architecture, Data Modeling, Data Warehousing, Data Integration, Metadata Architecture, ETL, Business Intelligence, Oracle, Enterprise Architecture, Databases, PL/SQL, Data Warehouse..., Data Quality, Business Objects, Data Mining, Relational Databases, Business Analysis, Integration, Microsoft SQL Server, Data Migration, Metadata, Erwin, Business Intelligence..., Master Data Management, Business Process, SQL, Visio, OLAP, Big Data, Resource Description..., Data Governance, SQL Tuning
Education
California State University-Hayward
M.S
Bombay University
M.S
Bombay University
B.S
TriNet March 2015 - Present
ADP September 2013 - March 2015
ADP September 2011 - September 2013
ARAMARK January 2006 - September 2011
Precept August 2003 - January 2006
Delta Dental August 2001 - June 2003
Perseus Books Group 1999 - 2000
Skills
Accounting, Corporate Finance, Process Improvement, Project Coordination, Sales Process, Managed Services, Process Development, Mentoring, Business Networking, Human Capital Strategy, Strategic Leadership, Strategic Partnerships, Financial Forecasting, Proformas, Productivity Improvement, Hospitality, Health Insurance, Excel, Access, AS400, Mas 90, JD Edwards, Quickbooks, Microsoft Dynamics, ADP Payroll, Wage & Hour, Competency Management, Net Promoter Score, Employee Engagement, Budget Management, Start-ups, Self Starter, Motivated, Strategic Agility, Building Strong Teams, Strategic Planning, Great Plains Software, Budgets, Microsoft Excel, Financial Modeling, Process Simulation, Income Statement, Accounts Receivable, QuickBooks, Management, Payroll, Human Capital, P&L, Finance, Leadership
Education
University of Phoenix 2010 — 2011
M.B.A, Business Administration, Accounting
University of Phoenix 2002 — 2006
B.S., Accounting
California State University-Fullerton 1996 — 1999
Accounting
Claremont High School 1994 — 1996
Upland High School 1992 — 1993
California Health & Wellness June 2014 - Present
Delta Dental August 2004 - May 2014
GE Capital April 2001 - April 2004
Skills
Process Improvement, Visio, Business Process, Requirements Gathering, SDLC, Analysis, Business Requirements, Business Process Mapping, Software Documentation, Call Centers, Enterprise Software, Requirements Analysis, Project Management, Business Analysis, Business Process..., Operations Management, Test Cases
Education
California Polytechnic State University-San Luis Obispo 1984 — 2005
BS, Industrial Technology
MAXIMUS June 2010 - December 2013
Health Net June 2005 - May 2010
Delta Dental 2004 - 2005
CGI 2000 - 2004
Hall Kinion 1998 - 1999
Skills
Technical Recruiting, Talent Acquisition, HRIS, Employee Relations, Interviewing, Taleo, Interviews, Vendor Management, Onboarding, Recruiting, Temporary Placement, Applicant Tracking..., College Recruiting, Training, Benefits Negotiation, Workforce Planning, Internet Recruiting
Education
California State University-Chico 1987 — 1989
Bachelor of Science (BS)
College of San Mateo 1985 — 1988
Delta Dental 2009 - Present
Charles Schwab March 2008 - December 2008
Charles Schwab (contractor) 2008 - 2008
FICO (Fair Isaac) 1999 - 2006
Bay Area Quality Assurance Association 1993 - 2005
BGI 1998 - 2000
Barclays Global Investors 1998 - 2000
Franklin Templeton Group 1993 - 1994
Charles Schwab 1986 - 1994
Bank of America 1979 - 1983
Education
Arkansas State University 1971 — 1974
Delta Dental February 2008 - Present
Arthur J. Gallagher and Co. May 2000 - February 2008
Brown & Riding April 1998 - May 2000
Skills
Property & Casualty..., Insurance, Commercial Insurance, Casualty, Professional Liability, Liability, Underwriting, Brokers, General Insurance, Workers Compensation, Legal Liability, Commercial Lines
Education
California State University-Northridge 1998 — 2001
Bachelor of Science (BS), Business Administration, Option in Finance
Connolly iHealth Technologies July 2015 - Present
connolly healthcare April 2011 - July 2015
Connolly Healthcare 2006 - April 2011
Delta Dental October 2001 - December 2006
Aetna 1993 - 1995
Skills
Medicaid, Managed Care, Medicare, Healthcare Consulting, Health Insurance
Education
Baruch College, City University of New York (CUNY) 1992 — 1994
M.B.A, Health Care Administration
Rutgers University-New Brunswick 1989 — 1992
BA, Communication
Capital One April 2011 - Present
ULLICO June 2008 - May 2011
AG Wings May 1999 - November 2008
Capital One February 2006 - June 2008
Delta Dental September 2005 - February 2006
CsXpert LLC May 2002 - October 2003
Advansoft Inc May 2000 - January 2002
Univest Financial Group February 2000 - April 2000
First Nationwide Mortgage Corporation August 1999 - January 2000
Atlantic Data Services November 1998 - July 1999
Skills
SDLC, Agile Methodologies, Quality Assurance, Testing, Integration, Quality Center, Visio, User Acceptance Testing, Management, Test Planning, Process Improvement, Software Development, Leadership, Databases, Test Automation, Analysis, Regression Testing, Strategy, QTP, Agile & Waterfall..., Agile Testing, Scrum, Product Management, ATDD
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1982 — 1983
Business
Golden West College 1980 — 1982
AA, Business, Computer Science
Golden West College 1980 — 1982
Associate of Arts (AA), Business Management & Computer Science Studies
Sears Holdings Corporation January 2014 - Present
Delta Dental April 2010 - January 2014
Meritain Health 2006 - 2010
USAA September 2003 - October 2006
Capital One Finance 1998 - 2003
Medco 1995 - 1998
Skills
Underwriting, Health Insurance, Insurance, Claim, Call Center, Property & Casualty..., Employee Benefits, Vendor Management, Process Improvement, Risk Management, Process Management, Executive Management
Education
California State Polytechnic University-Pomona 1979 — 1984
Operations Management, Business Administration and Management, General
Garrett MicroComputing February 2011 - Present
Shriners Hospitals for Children February 2011 - May 2011
Perot Systems- St Joseph Healthsystem Account 2007 - April 2009
Perot Systems 2007 - July 2007
CSC Corporation January 2005 - August 2006
PMI Delta Dental 1998 - 2003
Delta Dental 1998 - 2003
Skills
Data Center, Project Management, Disaster Recovery, Integration, Program Management, Healthcare Information..., Servers, Process Improvement, Change Management, Storage, Switches, ITIL, Leadership, Troubleshooting, Strategic Planning, Networking, Enterprise Software, Outsourcing, Management
Education
California State University-Fullerton 1976 — 1982
Delta Dental January 2004 - Present
Skills
Active Directory, Servers, Disaster Recovery, Windows Server, System Administration, Windows, Troubleshooting
Education
California State Polytechnic University-Pomona
Verizon Wireless November 2010 - Present
Verizon Wireless August 2006 - Present
Delta Dental March 2004 - August 2006
Delta Dental of California 2004 - 2006
PMI 2004 - 2006
AT&T Wireless 1995 - 2004
Skills
SDLC, Integration, Telecommunications, Requirements Analysis, Wireless, Business Analysis, Visio, User Experience Design, JavaScript, Java Enterprise Edition, XHTML, Leadership Development, Team Leadership, Process Improvement, Performance Management, Project Management, Business Requirements, Oracle SQL Developer, Graphic Design, Photoshop, Web Applications, Web Development, Web Design
Education
University of Pheonix 1995 — 1997
Information Systems, Business Information Systems
California State University-Fullerton 1979 — 1984
Delta Dental January 2005 - December 2011
Education
California State University-Hayward 1978 — 1981
BS Busines Administration
Delta Dental November 2010 - Present
ITT Technical Institute June 2009 - October 2010
Market Probe November 2007 - July 2008
Novartis 2005 - 2007
NFO WorldGroup / TNS 2001 - 2005
Assurant Solutions (Assurant Group) 1995 - 2001
Skills
Strategic Planning, Training, Performance Management, B2B, Leadership, Marketing, Call Centers, New Hire Orientations, Career Counseling, Recruiting, Customer Service, Employee Training, CRM, Project Management, Coaching, Personnel Management, Sourcing, Employee Relations, Interviews, Management, Employee Benefits, Public Speaking, Hiring, Strategy, Market Research, Time Management, Process Improvement, Talent Acquisition, Organizational...
Education
Ball State University
Bachelor of Science and Master of Arts, History and Political Science
RxBenefits, Inc. April 2010 - Present
Delta Dental April 2006 - April 2010
Skills
Employee Benefits, Healthcare, Health Insurance, Insurance, Managed Care, Life Insurance, Underwriting, Program Management, Disability Insurance, Healthcare Management, Customer Service, Medicare, Management, Brokers
Education
Auburn University 1981 — 1984
History
California Department of Water Resources October 2014 - Present
Delta Dental of California April 2004 - October 2014
Delta Dental April 2004 - October 2014
Toyota 2003 - 2004
NetsWork Inc 2000 - 2001
Discovery Channel 1996 - 1998
Skills
Disaster Recovery, Visio, SDLC, Enterprise Architecture, Active Directory, VMware, Software Documentation, System Administration, Windows Server, SharePoint, Integration, Citrix, Security, Data Center, Microsoft SQL Server
Education
University of Phoenix 2005 — 2007
Master of Business Administration (M.B.A.), Information Technology
California State University-East Bay 1997 — 2000
BS, Business Administration
Safeway 2014 - Present
Accounting/Finance Consultant 2005 - Present
Resources Global Professionals 2005 - 2012
Ocular Sciences 2004 - 2005
Cost Plus World Market 2000 - 2004
Chevys 1997 - 2000
Copart 1996 - 1997
Delta Dental 1992 - 1995
Ernst & Young 1989 - 1992
Skills
Financial Reporting, Account Reconciliation, Accounting, Financial Analysis, Budgets, Forecasting, SEC filings, Microsoft Excel, Sarbanes-Oxley Act, Microsoft Word, Month End Close, 10K, SAP, Microsoft Office, Great Plains Software, Auditing, Accounts Receivable, Financial Statements, Internal Audit, Accruals, General Ledger, Budget, Budget vs. Actual..., 10Q, Proxy Statements, Annual Reports, Oracle, Access, Lawson, Fixed Assets, Movex, Accounts Payable, Journal Entries, Analysis, GAAP, Revenue Recognition, Internal Controls, US GAAP, CPA (inactive), Finance, Hyperion
Education
California State University-Chico
Bachelor of Science Business Administration, Accounting
UCare October 2014 - Present
Prime Therapeutics February 2011 - October 2014
MinuteClinic January 2007 - May 2010
medica 2005 - 2006
Delta Dental 1998 - 2005
DeCare Dental 1998 - 2005
United Stores 1988 - 1995
Skills
Call Center, Insurance, Healthcare, HIPAA, Software Documentation, Healthcare Information..., Vendor Management, Leadership, Process Improvement, Customer Satisfaction, Customer Service, Business Analysis, Project Management, Outlook, Team Building
Education
Brown College 1993 — 1994
radio/tv broadcasting
Delta Dental October 2008 - Present
Delta Dental September 1999 - October 2008
Pebble Beach Company July 1992 - September 1999
AppleFarm Inn March 1989 - July 1992
Skills
Health Insurance, Insurance, Visio, Process Improvement, Call Center, Access, Business Analysis, Data Analysis, Employee Benefits, Project Management, Vendor Management, Customer Service, Analysis, Quality Assurance, SharePoint, Microsoft Excel, Outlook, Risk Management, Call Centers, Requirements Gathering
Education
California Polytechnic State University-San Luis Obispo 1983 — 1988
Cal Poly Pomona
Trinity Pharma Solutions April 2012 - Present
First Marblehead June 2010 - January 2012
Delta Dental April 2008 - April 2009
New York Central Mutual April 2005 - April 2008
Kaye Instruments 2001 - 2005
Skills
ETL, SQL, Microsoft SQL Server, SSIS, Data Warehousing
Education
Boston University 2001 — 2004
Accenture January 2011 - August 2015
Cisco Systems September 2008 - November 2010
Delta Dental February 2009 - August 2009
Informatica June 2006 - December 2007
Fidelity Investments February 2005 - May 2006
Oracle August 2003 - January 2005
Skills
Data Warehousing, Teradata, Business Intelligence, Data Modeling, Data Migration, Oracle, Unix, SDLC, AIX, SQL
Education
Nova Southeastern University 2001 — 2002
Master of Science (M.S.), Computer Information Systems
Bangalore University 1993 — 1997
Bachelor of Engineering (B.E.), Mechanical Engineering
Florida International University
Florida International University
Molina Healthcare March 2014 - Present
Hot Topic March 2012 - January 2014
Sunkist March 2005 - November 2011
Delta Dental May 2004 - March 2005
City of Pasadena Water & Power June 2000 - March 2004
Synergistic Systems, Inc April 1999 - April 2000
Republic Indemnity February 1996 - February 1998
Great Western Bank November 1994 - February 1996
Skills
System Administration, Servers, Software Documentation, Disaster Recovery, Databases, Technical Support, Hardware, Help Desk Support, Information Technology, Management, Software Installation, Testing, Security, Access, Integration, Customer Service, SQL, ERP, Business Intelligence, Documentation, Requirements Analysis, SDLC, Troubleshooting, Networking
Education
California State University 1983 — 1987
BS, Information Systems
California State University-Los Angeles
Bachelor of Science (BS), Business Information System
Open
Delta Dental September 2012 - Present
Netpace January 2012 - August 2012
Deutsche Asset Management June 2011 - December 2011
Netpace February 2011 - June 2011
Blackhawk Network May 2010 - January 2011
First Data Corporation December 2008 - May 2010
Aeropostale June 2008 - November 2008
Mascon Global September 2006 - June 2008
FedEx January 2006 - August 2006
Cognizant Technology Solutions 2004 - 2005
Skills
J2EE, Web Services, Struts, DB2, PL/SQL, Core Java, Spring, Weblogic, Servlets, JSP, Sybase, XML, SQL Server, Agile, Java, Unix, SDLC, Tomcat, Unix Shell Scripting, JavaScript, AJAX, Oracle SQL, Application Development, UML, Visio, HTML
Education
Bharathidasan University 1995 — 1998
Engineering, Mechanical
Delta Dental
Skills
SDLC, Software Documentation, Visio, Requirements Analysis, PMP, Agile Methodologies, Requirements Gathering, Vendor Management, Business Analysis, Process Improvement, SharePoint, Integration, User Acceptance Testing
Education
Boise State University
Sonoma State University
Delta Dental January 1994 - Present
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, Team Building, Customer Service, Healthcare, Managed Care, Claim, HIPAA, Process Improvement, Health Savings Accounts, Medicare, Brokers, HMO, Call Centers, Dentistry
Education
Azusa Pacific University
Plans for Life, Inc. November 2014 - Present
Global Healthcare Services, Inc. December 2014 - February 2015
European Homes September 2014 - October 2014
Olympus IMS April 2014 - May 2014
Wounded Warrior Project January 2014 - February 2014
Delta Dental December 2013 - January 2014
Cruz Management November 2013 - January 2014
Genzyme May 2013 - December 2013
Mass Rehab January 2006 - September 2009
Skills
Databases, Microsoft Excel, Payroll, Outlook, Data Entry, Sourcing, Internet Recruiting
Education
Bunker Hill Community College 2014 — 2015
Associate's Degree, IT Desk Support
Cambridge College
California Dental Association June 2014 - Present
Disabled Ride January 2014 - June 2014
WebSystems 3 November 2011 - December 2013
Unisys March 2009 - October 2011
K-Force/Blue Shield of California August 2008 - February 2009
Mentoring of America August 2007 - June 2008
Delta Dental June 2003 - August 2007
Skills
Troubleshooting, Computer Hardware, Dell Computers, Desktop Computers, Computer Repair, Apple Safari, Lenovo Certified, Help Desk Support, Online Help, IT Operations, Computer Maintenance, Customer Service, Customer Satisfaction, Customer Support, Network Administration, Wireless Networking, Self-starter
Education
Brigham Young University - Idaho 2014 — 2018
Computer and Information Sciences and Support Services
UVSC 2002 — 2003
General Education
North St Paul High School 1992 — 1995
General Education Diploma
United Concordia November 2003 - Present
UCCI 2003 - Present
First Commonwealth Bank September 2002 - October 2003
Delta Dental September 1999 - August 2002
Ford Motor Credit February 1996 - September 1999
Education
Bellevue University 2008 — 2011
MBA, Finance, Healthcare
Shippensburg University of Pennsylvania 1991 — 1995
BSBA, Finance
Delta Dental 2010 - Present
Cognizant Technology Solutions November 2006 - November 2010
Mahindra Satyam 2004 - 2006
Mahindra Satyam 2004 - 2006
Systech Solutions 2003 - 2005
Skills
Java Enterprise Edition, Java, SOA, JSF, C++, EJB, PL/SQL, Oracle, Spring, Web Services, Struts, DB2, JMS
Education
MCA 1997 — 2000
St. Joseph's College, Computer Applications
Bharathidasan University 1994 — 2000
MCA, Computer Applications
California State Lottery November 2008 - Present
California Department of Corrections and Rehabilitation February 2008 - November 2008
EDS, an HP company June 2005 - February 2008
Delta Dental February 1998 - May 2005
Skills
Quality Assurance, Requirements Gathering, Leadership, Project Management, Requirements Analysis, Testing, Software Documentation, SDLC, Business Intelligence, Program Management, Business Analysis, System Testing
Education
California State University-Sacramento 1979 — 1984
B.S., Marketing and Management
Artesia High School 1975 — 1978
Delta Dental June 2005 - Present
PMI Mortgage Insurance Co. 2004 - 2005
Charles Schwab 2000 - 2000
AAA 1997 - 2000
Spherion Technology 1993 - 1997
Bank of America 1989 - 1993
Skills
Quality Center, User Acceptance Testing, SDLC, ClearQuest, Testing, Quality Assurance, Test Planning, Test Management, Test Cases, Software Quality..., System Testing, Test Strategy, Integration Testing, Business Requirements, Waterfall, Requirements Gathering, Software Documentation, Test Automation, Integration, Agile Testing, Release Management, Manual Testing, Regression Testing, Defect Tracking, LoadRunner, System Integration..., Black Box Testing, Performance Testing, Functional Testing, Agile Methodologies, WinRunner, Requirements Analysis, Selenium, RUP, JIRA
Education
University of California, Berkeley
Certificate In Information Systems (10 College Level Information Systems Classes), Information Systems, A
San Francisco State University, College of Business
Master of Business Administration (MBA), Business Administration and Management, General
Binghamton University - School of Management
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Google December 2013 - Present
Apple November 2007 - April 2008
Delta Dental February 2007 - November 2007
American Residential Services October 2005 - October 2006
Winfirst/Surewest February 2002 - December 2002
Skills
Training, Call Centers, Operations Management, Coaching, Process Improvement, Interviews, Recruiting, Hiring, Customer Service, Team Leadership, Management, Leadership, Team Building, Customer Satisfaction, Account Management, Microsoft Office, Networking, Time Management, Sales
Education
California State University-Sacramento 1993 — 1998
BS, Commuincations
PROPARTNERS, Inc. July 2008 - Present
TEKsystems March 2013 - January 2015
DST Health Solutions May 2009 - June 2010
Delta Dental February 1985 - July 2008
Skills
Project Management, Contract Management, Budget, Software Documentation, Operations Management, Management, Medicare, HIPAA, Health Insurance, Process Improvement, Insurance, Healthcare, Business Analysis, Team Building, Vendor Management, Proposal Writing, Proposal Leadership, Program Implementation, SCHIP, Medicaid, Business Process..., Data Analysis, Outsourcing, Visio, Program Management, Leadership, Contract Negotiation, Access, New Business Development, Financial Analysis, Analysis, Call Centers, Human Resources, SDLC, Budgets, Customer Service, Risk Management, Training, Strategic Planning, Quality Assurance, Healthcare Information..., Employee Benefits, Cross-functional Team..., MS Project, Change Management, SharePoint, Integration, Requirements Analysis, Team Leadership, Managed Care
Education
California State University-Chico 1981 — 1984
B.S., Computer Science, Business Admin
Lyon Real Estate October 2010 - Present
Delta Dental March 2009 - January 2013
Delta Dental of California 2005 - 2009
Providian Financial 1994 - 2001
Skills
Call Center, Process Improvement, Business Analysis, Healthcare, Customer Service, Banking, Financial Services, Real Estate Transactions, Call Centers, Account Management, Insurance, Management, Vendor Management, Business Development, Employee Benefits, Leadership, Negotiation, Project Management, Recruiting, Sales, Training, Team Building
Education
CSU Sacramento 2007 — 2008
Certificate, Project Management
American River College 1981 — 1985
Associate of Arts (AA), Banking and Financial Support Services
Delta Dental March 2004 - Present
Skills
Servers, Disaster Recovery, Windows Server, VMware, Visio, Enterprise Architecture, SDLC, Active Directory, Unix, Requirements Analysis, SharePoint, Integration, ITIL, Data Center, Virtualization
Education
University of Phoenix 2002 — 2007
BSIT, Information Technology, A
Heald College 1999 — 2001
AS in IT, Windows 2000, A
Butte College 1990 — 1992
AS Mathematics, Math
California State University-Chico 1988 — 1990
Finance
Blue Shield of California June 2013 - Present
Federal Reserve Bank of San Francisco August 2012 - May 2013
Sephora, Inc. October 2011 - May 2012
Delta Dental April 2009 - September 2011
Audatex, a Solera Company and formerly ADP 2006 - 2009
ADP April 2004 - April 2006
PeopleSoft June 2002 - April 2004
Portera 2000 - 2002
CSC 1998 - 2000
Skills
LoadRunner, Quality Center, Testing, Automation, Performance Testing, Test Planning, Analysis, Test Cases, QTP, Software Quality..., Test Automation, Quality Assurance, Test Director, ClearQuest
Education
Antioch University
B.A., Health Services and Computer Science
UC Berkeley
IT Certificate with Distinction, Data Processing
ITC Service Group, Inc. February 2012 - Present
Landacorp September 2010 - February 2012
Nomerel December 2009 - September 2010
The Persimmon Group February 2009 - September 2009
HCSC March 2007 - February 2009
GDH Consulting July 2006 - March 2007
Delta Dental March 1996 - July 2006
USAF January 1989 - March 1996
Skills
Visio, MS Project, SDLC, CRM, Microsoft Office, Management, Program Management, Project Management, Business Process, Change Management, Business Analysis, Disaster Recovery, Networking, Cross-functional Team..., Software Development
Education
California State University-Chico 1985 — 1988
BS, Industrial Technology
LIBERTY Dental Plan November 2010 - Present
Delta Dental October 2007 - October 2010
Delta Dental January 1999 - October 2007
Skills
Quality Assurance, Healthcare, Managed Care, Medicare, Health Insurance, Analysis, Insurance, Medicaid, Dentistry, Training, Employee Benefits, Management, Recruiting, Claim, Team Building, HIPAA
Education
California State University-Long Beach
Bachelor of Business Administration (BBA), Information Systems
Miss Lollipop Couture December 2012 - Present
Carothers Manor May 2012 - Present
Carothers Accounting January 2010 - Present
Delta Dental March 2009 - Present
CL@S Information Services 2006 - 2009
Education
California State University-Sacramento 2003 — 2005
BA, Psychology
Delta Dental Regional Sales Vice PresidentGeneral American Life1990 - 2000
Provident Life & Accident January 1982 - January 1989
Education
San Francisco State University 1978 — 1982
MBA, MANAGEMENT
Bloomsburg University of Pennsylvania 1970 — 1976
BS, MGT
Kaiser Permanente 2013 - Present
Kaiser Permanente October 2008 - January 2012
Deloitte Consulting LLP September 2002 - October 2008
Buck Consultants September 1997 - August 2002
Delta Dental May 1996 - September 1997
MetLife/Travelers August 1990 - May 1996
Skills
Human Capital Management, Talent Management, Performance Management, Healthcare, Change Management, Management Consulting, Leadership Development, Organizational..., Vendor Management, Process Improvement, Strategy Development, Business Strategy, Strategic Planning, Workforce Planning, Organizational Design, Mergers, Insurance, Data Analysis, Team Building, Coaching, Customer Relations, Account Management, Benefits, Succession Planning, Employee Engagement, Business Planning, Health Insurance, Salesforce.com, Onboarding, Program Management, New Business Development, Competitive Analysis, Dental, Business Analysis, Employee Benefits, Managed Care, Contract Negotiation, Consultative Selling, Strategy
Education
California State University-Hayward - School of Business and Economics 1992 — 1994
B.S., Business Administration with Marketing
Delta Dental August 2010 - January 2015
Alltel Wireless/Convergys - Cingular Account November 1996 - February 2010
Alltel Wireless/Convergys - CIngular Account November 1996 - February 2010
Associated Distributors 1986 - 1996
Skills
IBM iSeries, IBM AS/400, Software Documentation, Data Center, Troubleshooting, Training, Technical Support, Disaster Recovery, High Availability, Filing, Clerical Skills, Microsoft Office
Education
Brigham Young University
Brigham Young University
Micron Technology 2014 - Present
Chip Core, Inc. 2010 - Present
Hewlett-Packard February 2013 - July 2014
Desktop Alert, Inc. February 2010 - June 2014
Delta Dental December 2009 - June 2010
MyStateUSA.com September 2001 - December 2009
Micron Technology June 1990 - September 2007
Skills
Web Development, jQuery, HTML + CSS, C#, XML, .NET, Web Services, Homeland Security, JavaScript, Visual Studio, Software Engineering, HTML, Visio, JSON, Web Applications, AJAX, Apache, T-SQL, REST, Programming, PHP, SQL, MySQL, Integration, OOP, Database Design, Software Development, Linux, IIS, Perl, SharePoint, Agile Methodologies, Git, Unix, Subversion, Cloud Computing, Microsoft SQL Server, TCP/IP, System Architecture, Software Design, Servers, SOA, Databases, WCF, Shell Scripting, Windows, WPF, Silverlight
Education
Boise State University 1986 — 1993
BS, CIS
Meridian High School 1982 — 1986
High School Diploma, 3.86 GPA
Delta Dental August 2013 - Present
Joseph Ruiz Consulting Services June 2011 - August 2013
Anthem Blue Cross October 2006 - November 2010
WellPoint February 2005 - October 2006
WellPoint March 2001 - February 2005
Skills
Health Insurance, Insurance, Strategy, Managed Care, Medicare, Employee Benefits, Strategic Planning, Health Savings Accounts, HMO, Forecasting, Health Policy, Provider Relations, PPO, Business Relationship..., Finance, General Management, Medicaid Managed Care, Government Contracting
Education
California Lutheran University
MBA, Finance
California Lutheran University
BA, Business Administration
Delta Dental June 2011 - Present
Health Net October 2007 - May 2011
Key5 Insurance Agency Inc. May 2005 - September 2007
Skills
Underwriting, Health Insurance, Group Benefits, Dental, Insurance, Employee Benefits, Dentistry, Brokers, Claim, Managed Care
Education
California State University-East Bay 2003 — 2005
BS, Business Administration
Delta Dental March 2001 - Present
Pacific Gas and Electric Company February 1999 - March 2001
Foundation Health Systems February 1996 - December 1998
Skills
Call Center, Workforce Management, Call Centers, Visio, Telecommunications, IVR, Telephony, Vendor Management, Contact Centers, Troubleshooting, Customer Experience, Business Analysis, SDLC, Process Improvement, Avaya, Business Process..., Cross-functional Team..., Avaya Technologies, Customer Service, Team Building
Education
American River College
Associate of Science (A.S.), Mathmetics and Physical Science
Deloitte July 2015 - Present
Deloitte November 2010 - Present
PricewaterhouseCoopers August 1998 - November 2010
Delta Dental 1993 - 1998
Skills
Financial Risk, Basel II, Data Governance, FATCA, Compliance, Tax Advisory
Education
Boston College - Wallace E. Carroll Graduate School of Management 1994 — 1998
M.B.A., IT and Operations
Cornell University 1989 — 1992
B.S., Industrial & Labor Relations
Pittsford Sutherland
Delta Dental December 1995 - April 2012
Skills
Microsoft Office, PowerPoint, Visio, Microsoft Excel, Quality Assurance, Process Improvement, Customer Service, Microsoft Word, Business Analysis, Program Management
Education
California State University-Hayward - School of Business and Economics 1985 — 1987
BS & MBA, Management Information Systems
FOURSYS, Inc January 1998 - Present
Delta Dental January 2007 - December 2008
Sirius Computer Solutions February 2005 - January 2006
FOURSYS June 1986 - January 2005
Allergan Inc. September 1993 - January 1995
Gary North & Associates October 1983 - May 1986
Agricultural Business Services April 1982 - May 1983
Education
UCLA Anderson School of Management 1981 — 1983
MBA, International Marketing/Finance
California State University-Northridge 1974 — 1977
BA, Speech Communications - Organizational
Penn State Milton S. Hershey Medical Center August 2015 - Present
PerformCare (CBHNP) August 2012 - August 2015
Glatfelter Insurance Group June 2010 - August 2012
Travelers Insurance December 2003 - June 2010
Delta Dental September 2002 - December 2003
Skills
Property & Casualty..., Workers Compensation, Insurance, Underwriting, Commercial Insurance
Education
Bucknell University 2000 — 2002
MS, Mathematics
Albright College 1996 — 2000
BS, Mathematics
Builders Insurance Group August 2012 - Present
Effective Technologies, Inc. August 1998 - Present
Various 1995 - Present
Delta Dental 1998 - 2011
Skills
Visual Studio, SQL Server 2000-2008, Microsoft Access, SQL Server, Microsoft SQL Server, Access, HIPAA, Stored Procedures, Software Development, Insurance, Business Analysis, Software Documentation, Analysis, Integration, Business Intelligence, SSIS, Visual Basic, Database Design, Disaster Recovery, SQL
Education
Bowling Green State University 1973 — 1977
Bachelor Degree, Music Education
Delta Dental of California June 2014 - Present
Delta Dental April 1988 - Present
Skills
Insurance, Health Insurance, Team Building, Business Analysis, HIPAA, Employee Benefits, Call Centers, Vendor Management, Claim, Process Improvement
Education
California State University-Dominguez Hills
BS, Accounting
Pepperdine University
MBA, General Business
Sensus May 2014 - Present
ChannelAdvisor February 2013 - April 2014
Allscripts January 2012 - February 2013
SoftPro June 2008 - December 2011
Delta Dental June 2007 - April 2008
LabCorp April 2006 - June 2007
ABB Inc. May 2000 - April 2006
KD-Lab 1998 - 2000
Skills
C#, .NET, Microsoft SQL Server, Visual Studio, WCF, WinForms, Database Design, Software Development, Entity Framework, Databases, NHibernate, T-SQL, Web Services, ADO.NET, TFS, LINQ, Design Patterns, Scrum, Programming, SQL, Agile Methodologies, SOA, XML, Software Engineering, Test Driven Development, N-tier, Enterprise Architecture, Scalability, Object Oriented Design, SQL Tuning, Business Intelligence, Performance Tuning, ETL, High Availability, AWS, DynamoDB, Cloud Computing, Data Architecture, Database Scale-out, Amazon Web Services..., OLTP, SaaS, Multi-tenant, VLDB, Data Warehousing, Database Modeling, Query Tuning, Troubleshooting, ORM, Multithreading
Education
Калининградский Государственный Технический Университет (КГТУ) / Kaliningrad State Technical University 1988 — 1993
Master of Science (M.Sc.), Computer Science
Delta Dental August 2009 - Present
Education
California State University-Sacramento
Café OrganoGold January 2012 - Present
LegalShield, Independent Associate April 2009 - Present
Delta Dental August 2001 - Present
Skills
Dentistry, Employee Benefits, Disability Insurance, Health Insurance, Insurance, Benefits Administration, Claim, Coaching, Customer Service, Data Entry, Leadership, HIPAA, Healthcare, Life Insurance, Managed Care, Medicare, Office Management, Public Speaking, Real Estate, Sales, Strategic Planning, Team Building, Entrepreneurship, Microsoft Office, Small Business
Education
American River College 1999 — 2000
CIS, computers
ProGraphics Communications January 2014 - Present
Digital Graphic Solutions – Atlanta, GA March 2011 - January 2015
Offset Atlanta July 2007 - January 2014
Delta Dental October 2005 - July 2007
Kohls Department Store October 2005 - June 2007
PrideStaff January 2005 - October 2005
Randstad July 2004 - January 2005
T. Rowe Price Associates May 1999 - July 2004
Olsten Staffing August 1998 - May 1999
Skills
Graphic Design, Pre-press, Business Cards, Brochures, Logo Design, QuarkXPress, Banners, Layout, Adobe Acrobat, InDesign, Flyers, Illustrator, Offset Printing, Dreamweaver, Flash, Preflight, Postcards, Graphics, Wide Format Printing, Labels, Color Management, Pdf, Direct Mail, Print Management, Preps, Stationery, Digital Printing, Catalogs, Print On Demand, Color Correction, Pitstop, Desktop Publishing, Image Manipulation, Signs, Proof, Graphic Arts, Variable Data Printing, Packaging, CMYK, Enfocus Pitstop, Large Format, Letterhead, Posters, Press Checks, Inkjet
Education
Art Institute of Atlanta 2009 — 2011
Bachelor of Fine Arts, Graphic Design
Catonsville Community College 2000 — 2003
AS, Publication Design
Bauder College 1992 — 1994
Associate in Arts, Fashion Design
Delta Dental February 2011 - Present
Comcast July 2010 - January 2011
1iX January 2005 - July 2010
JPMorgan Chase August 2004 - December 2004
LAN Associates February 2003 - June 2003
Dade County Public Schools March 2002 - February 2003
Computer and Consultants International October 2000 - March 2002
Skills
Cisco Technologies, Cisco Certified, Network Security, Cisco VoIP, Riverbed, F5 BigIP, Microsoft Technologies, Microsoft Certified..., Active Directory
Education
American InterContinental University 2007 — 2010
Bachelor, Information Technology
Reputation.com 2013 - Present
Blueshield of California August 2008 - 2013
Delta Dental January 2007 - July 2008
Skills
Business Requirements, SDLC, Requirements Gathering, Requirements Analysis, User Acceptance Testing, Business Analysis, Software Project..., Visio, Agile Methodologies, Business Intelligence, Data Warehousing, Oracle, Business Process, Data Modeling, Quality Center, PL/SQL, Testing, Solution Architecture, SQL, Management
Education
Bangalore University 2001 — 2004
Bachelor of Engineering in Electronics and Communications, Computer Science, Electronics, and Communications
Delta Dental July 2013 - Present
Delta Dental 2006 - Present
Coventry Health Care (formerly First Health) 1991 - 2006
Skills
Managed Care, Healthcare, Healthcare Industry, Healthcare Information..., Workers Compensation, Provider Relations, Health Insurance, PPO, Software Documentation, Network Development, HIPAA, Medicare, Business Requirements, Requirements Gathering, SDLC, Medicaid, Visio, Process Improvement, Requirements Analysis, Open Enrollment, Waterfall
Education
California State University-Long Beach
BA
California State University-Sacramento
California State University-Sacramento
Boudin May 2013 - Present
Delta Dental July 2010 - May 2013
CFA Institute Global Investment Research Challenge December 2011 - March 2012
KEMA Consulting March 2008 - January 2010
Skills
Data Analysis, Data Management, Microsoft Office, Financial Analysis, Financial Modeling, Market Research, Analysis, Accounting, Corporate Finance, Business Strategy, Microsoft Excel, Leadership, Program Management, Finance, Training, Valuation
Education
California State University-East Bay 2010 — 2012
MBA, Finance, 3.80
University of California, Santa Cruz 2003 — 2007
BA, Business & Economics
Molina Healthcare August 2013 - Present
Phase II Inc, April 2012 - December 2012
Delta Dental of California December 2005 - November 2010
Delta Dental November 2001 - December 2005
Delta Dental October 2000 - November 2001
Skills
Accounts Receivable, General Ledger, Account Reconciliation, Invoicing, Microsoft Excel, Teamwork, Management, Accounting, Outlook, Microsoft Word, PowerPoint, Oracle, MS Excel Pivot Tables, Customer Service, Customer Satisfaction, Call Centers, General Office..., COBRA, 10 Key, Eligibility, Open Enrollment, Insurance, Process Improvement, Microsoft Office, Administration, Bank Reconciliation
Education
American InterContinental University 2009 — 2010
Associates, Business Administration
General Motors April 2014 - Present
OCIO, State of California (formerly DTS, formerly Teale Data Center) April 2007 - May 2014
Delta Dental July 2001 - July 2006
APL Limited 1995 - 2000
Skills
DB2, Database Administration, Unix, Databases, Disaster Recovery, SDLC, Data Center, Microsoft SQL Server, Integration, Process Improvement
Education
University of Santa Clara 1981 — 1984
Master of Business Administration (MBA), Business Administration and Management, General
Babson College 1975 — 1978
Bachelor of Science (B.S.), Finance and Math
Hewlett-Packard November 2014 - Present
California Department of Pesticide Regulation November 2013 - November 2014
Delta Dental December 2011 - November 2013
Freedom Communications Inc. February 1901 - February 2012
Giant Bicycles October 1902 - May 2010
Sigue Corporation May 2006 - October 2009
Skills
Oracle SQL, Microsoft Access..., Data Analysis, Database Administration, Visual Basic, Java, VBScript, PHP, Photoshop, Flash, Dreamweaver, Adobe Creative Suite, Microsoft Office, Query Writing, Programming, Project Management, Web Development, PMI Trained, Access, Editing, Databases, Analysis, Business Analysis, Requirements Analysis, SharePoint, Management, SDLC, SQL
Education
University of Illinois Springfield 2012 — 2014
Master's Degree, Computer Science
California State University-Chico 2008 — 2011
Bachelor of Science (B.S.), Computer Science
University of California, Santa Barbara 1998 — 2003
B. A., Cultural Anthropology
Delta Dental October 2013 - Present
Delta Dental November 2012 - October 2013
Delta Dental August 2008 - November 2012
Delta Dental February 2003 - July 2008
Delta Dental November 2000 - February 2003
Delta Dental April 1999 - November 2000
Wells Fargo February 1998 - April 1999
Wells Fargo January 1997 - February 1998
Skills
Program Management, Process Improvement, Government Procurement, Regulatory Projects, Contract Management, Team Building, Visio, Risk Management, Public Speaking, Vendor Management, HIPAA, Health Insurance, Business Analysis, Analysis, Insurance, Access, Call Centers, Management
Education
California State University-Sacramento 2006 — 2007
Certification
University of Phoenix 2002 — 2004
BSM
Skyline College 1997 — 2000
AA
Delta Dental September 2012 - Present
HP Enterprise Services October 2009 - August 2012
Electronic Data Systems February 2007 - September 2009
Electronic Data Systems June 1995 - January 2007
Electronic Data Systems June 1981 - May 1995
Skills
Project Management, Health Insurance, Enterprise Software, Business Process, Requirements Gathering, Business Analysis, Consulting, Process Improvement, SDLC, IT Strategy
Education
California State University-Chico 1979 — 1981
Bachelor of Business Administration (BBA)
LinkedIn September 2011 - Present
Logitech May 2010 - September 2011
Logitech April 2006 - May 2010
Logitech November 2000 - April 2006
Delta Dental May 1989 - November 2000
Skills
Auditing, Account Reconciliation, Accounts Payable, Tax, Accounting, Sarbanes-Oxley Act, Payroll, PeopleSoft, Journal Entries, Invoicing, ADP Payroll, Training, Process Improvement, Management, Payroll Taxes, Executive Pay
Education
Cal State Hayward
BS Business Administration
Chabot College
AA Degree, Dental Hygiene
- 2008 - Present
Delta Dental October 2000 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++
Education
Antioch University-Los Angeles 1979 — 1981
BA, Administration
Delta Dental November 2007 - Present
Skills
Health Insurance, Employee Benefits, Managed Care, HIPAA, Health Savings Accounts, Insurance, Disability Insurance, Medicare, Claim, Benefits Administration, Recruiting
Education
Adelphi University 1978 — 1982
Accounting and Business/Management
Adelphi University
American Medical Response August 2012 - Present
First Responder, EMS July 2011 - August 2012
Delta Dental June 2010 - April 2011
Apple November 2008 - November 2009
Education
American River College 2012 — 2014
Kaplan College-Sacramento 2007 — 2008
Certificate, Medical/Clinical Assistant
Delta Dental April 1995 - November 2010
Dental Office/Assistant January 1990 - March 1995
Skills
Customer Service, Microsoft Word, Microsoft Excel, Data Entry, Dental Assisting, Typing, Medical Terminology, Medical Coding
Education
Newbridge College-Long Beach 2011 — 2012
Certification Medical Billing
Southland Medical/Dental 1979 — 1980
Dental Assistant Certification, Dentistry
Savvis Communications A CenturyLink Company February 2000 - Present
Delta Dental January 1998 - February 2000
Hewlette Packard January 1997 - December 1998
Skills
MCSE, CCNA, Marine Engineering, Coast Guard License
Education
California Maritime Academy 1992 — 1996
Bachelor of Science (BS), Mechanical Engineering
Gallagher Benefit Services October 2001 - Present
Westlake Financial Group 1999 - 2001
Delta Dental June 1995 - October 1999
Ohio National Life 1993 - 1995
Prudential 1988 - 1993
Education
Augustana College 1984 — 1988
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Delta Dental March 2012 - January 2013
Bell Microproducts March 2000 - July 2008
Skills
•Over 18 years of..., Certified Medical...
Education
BioHealth College
Medical/Clinical Assistant
Delta Dental October 2013 - January 2015
att mobility January 2003 - August 2013
AT&TTelecommunications June 1972 - November 2002
Skills
Customer Service, Sales, Team Building, Marketing, Retail, Small Business, Public Speaking, Microsoft Office, Social Media, Coaching, Troubleshooting, Customer Satisfaction, Microsoft Excel, Inventory Management, Time Management, Data Entry, Budgets, Telephone Skills, Training, Merchandising, Call Centers, Outlook, Customer Retention
Education
American River College
Copart May 2012 - Present
Copart October 2008 - May 2011
Delta Dental August 2007 - October 2008
AT&T August 2002 - August 2007
Skills
Quality Assurance, SDLC, Process Improvement, Visio, Testing, Requirements Gathering
Education
California State University-Chico 1999 — 2001
Bachelor's of Science, Business Administration, Management and Operations
Diablo Valley College 1995 — 1999
General Studies
Liberty Dental Plan January 2013 - Present
Delta Dental April 1995 - November 2010
Education
Newbridge College-Long Beach 2011 — 2012
Diploma, Medical Insurance Specialist/Medical Biller
Southland Medical 1978 — 1979
Diploma, Dental Assisting/Assistant
Delta Dental November 2010 - Present
Delta Dental October 2008 - November 2010
Electronic Data Systems November 1984 - August 2008
Skills
Visio, Active Directory, Servers, Business Analysis, Data Center, Vendor Management, IT Management, Disaster Recovery, ISO 9000, Microsoft Word, Microsoft Excel, SharePoint, TSO, JCL, Abend-Aid, Mainframe, Quality Auditing, Quality Management, Report Writing, Annual Reports, PowerPoint
Education
American River College 2013 — 2014