CPP North America
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CPP North America List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at CPP North America. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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CPP North America Employees
CPP North America customer service, Retention, Business communication, inbound salescoe agent/ rententionAmTrust Financial Services, Inc.
Skills
Communication, Marketing Communications, Customer Service, Sales Management, Business Opportunity..., Sports Management, Sports Marketing
Education
Minnesota School of Business-Brooklyn Center
CPP North America August 2011 - Present
Bank of America June 2002 - July 2009
Skills
Social Media Marketing, Marketing Strategy, Customer Service, Marketing Communications, Social Media, Sales, Account Management, Microsoft Office, Strategic Planning, Social Networking, New Business Development, Microsoft Excel, Email Marketing, Direct Marketing, Advertising
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1994 — 1998
Bachelor of Science (BS), Marketing
Bill J Priest Institute 1998 — 1999
Certification, Management
Dart Container April 2015 - Present
Capitol Strategies January 2014 - April 2015
TEKsystems February 2013 - January 2014
Amdocs October 2007 - February 2013
Amdocs July 2005 - October 2007
Keane Consulting July 2004 - July 2005
CPP North America 2003 - 2004
Best Buy 1998 - 2003
Walgreens 1989 - 1998
Skills
Project Management, Process Improvement, SharePoint Designer, End User Training, CSS, Web Design, User Interface Design, PMO, Data Integrity, Implementation..., HTML, Website Development, SharePoint, Training Facilitation, Super User, Application Support, Photoshop, Cross-functional Team..., Requirements Analysis, Business Process, Business Intelligence, Business Analysis, Consulting, Integration, MS Project
Education
Illinois Central College 2009 — 2012
Associate of Arts (AA), Web/Multimedia Management and Webmaster, A
Barat College of DePaul University 1995 — 1997
B.A., Psychology
Magellan Health April 2015 - Present
Express Scripts September 2006 - December 2013
CPP North America September 2001 - February 2006
Express Scripts January 1999 - September 2001
Kings Manor Apartments March 1997 - December 2000
Skills
Managed Care, Account Management, Healthcare, Process Improvement, Cross-functional Team..., Leadership, Project Management, Customer Service, Employee Benefits, Program Management, Health Insurance, Customer Retention
Education
Minnesota School of Business-Plymouth 2003 — 2006
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Best Buy June 2014 - Present
Hellenic American Family Foundation May 2008 - Present
Best Buy May 2013 - June 2014
Best Buy June 2010 - June 2014
CPP North America June 2009 - June 2010
Best Buy May 2008 - February 2009
Sociale Gourmet August 2005 - May 2008
3M ESPE March 2002 - August 2005
3M August 1999 - March 2002
The Pillsbury Company July 1996 - June 1999
Skills
Consumer & Market..., Strategy Development &..., Visionary Leadership, Strategic Planning, Franchising, Entrepreneur, International Business..., Strategy Development, Strategy, Leadership, Business Planning, Market Research, Product Development, Entrepreneurship, Cross-functional Team..., Start-ups, Competitive Analysis, Product Management, Customer Insight, Business Process..., Business Strategy, Team Building, Marketing, New Business Development, Competitive Intelligence, Marketing Strategy, Management
Education
University of Minnesota - Carlson School of Management 1997 — 1999
MBA, Marketing
University of Nebraska-Lincoln 1990 — 1994
International Business, International Business
Award Staffing August 2015 - Present
Edina Realty 2014 - Present
CPP North America 2009 - 2013
OEM Parts Direct LLC 2006 - 2009
Skills
Realtor, Sales, Sellers, Negotiation, Real Estate, Real Estate Transactions, Call Centers, Coaching, Selling, Customer Experience, Marketing, Contract Negotiation, New Homes, Account Management, Pricing, Buyers, Team Building, Training, Workforce Management
Education
Kaplan
Real Estate
Century College
Real Estate Appraisal
Gagne Consulting October 2014 - Present
Gagne Residence September 2014 - October 2014
Bluestem Brands October 2010 - September 2014
XATA Corporation July 2008 - November 2010
eCapital Advisors January 2008 - July 2008
MoneyGram International December 2005 - December 2007
CPP North America January 2004 - December 2005
Skills
Financial Analysis, Process Improvement, Forecasting, Budget, Project Management, Strategic Planning, Change Management, Microsoft Excel, Business Analysis, Project Planning, Team Building, Accounting, Analysis
Education
Hamline University 2003 — 2009
MBA, Finance
UM-Morris 2000 — 2003
BA, Financial Management
Ameriprise Financial Services, Inc. December 2014 - Present
Ameriprise Financial Services, Inc. January 2013 - January 2015
Ameriprise Financial Services, Inc. May 2011 - January 2013
Mound Westonka High School February 2010 - May 2011
CPP North America September 2009 - February 2010
College of Saint Scholastica September 2008 - May 2009
Sears, Roebuck and Co. August 2008 - March 2009
Skills
Series 7, Trading, Series 63, Financial Services, Brokerage, Mutual Funds, Securities, Customer Service, Equities, Finance, Fixed Income
Education
The College of St. Scholastica 2005 — 2009
BA, English
Mound Westonka High School 2000 — 2005
Potbelly Sandwich Works October 2010 - Present
Globe University 2013 - 2013
Mystic Lake Casino Hotel October 2012 - November 2012
CPP North America March 2012 - June 2012
Augustana Care Corporation October 2008 - June 2012
University of Minnesota Law School July 2009 - August 2009
After School Matters September 2007 - June 2008
Skills
Customer Service, Hospitality, Food Service, Sales, Supervision, Office Administration, Administrative...
Education
Globe University-Minneapolis 2011 — 2014
Bachelor's degree, Criminal Justice
Concordia University Chicago 2011 — 2011
Bachelor's degree, Criminal Justice and Corrections
Children's Hospitals and Clinics of Minnesota July 2013 - Present
SUPERVALU April 2012 - May 2013
SUPERVALU November 2010 - April 2012
SUPERVALU August 2009 - February 2011
Prime Therapeutics January 2008 - July 2009
CPP North America December 2006 - January 2008
CPP North America October 2003 - December 2006
Ecolab July 2002 - October 2003
CNT – Computer Network Technology January 2000 - March 2002
StorageTek June 1995 - January 2000
Skills
Performance Management, Talent Review, Customized Competency..., Custom 360 tool..., TM Tools for Assessment..., Employee Relations, Strategic Goal Setting, Leadership Development, Organizational..., Talent Management, Change Management, Reviews, Succession Planning, Human Resources, New Hire Orientations, Personnel Management, Recruiting, Training, Strategic Planning, Leadership
Education
Bethel University 1996 — 1998
MA, Organizational Leadership
University of St. Thomas 1995 — 1996
Human Resource Development
Bethel University 1982 — 1985
BA, Business/ Human Resources
Independent Contractor November 2011 - Present
Health Care May 2011 - May 2012
American Marketing Association July 2010 - July 2011
American Marketing Association March 2010 - November 2010
CPP North America October 2008 - December 2009
Checkpoint Systems, Inc. April 2004 - October 2008
Checkpoint Systems, Inc. June 2003 - March 2004
Checkpoint Systems, Inc. June 2002 - May 2003
Weiswaste / Weisman Enterprises, Inc. September 1997 - May 2000
Weiswaste / Weisman Enterprises, Inc. September 1996 - August 1997
Skills
Marketing Communications, Proposal Writing, Editing, Writing, Content Strategy, CRM, Web Content, Teamwork, Strategic Planning, Organizational..., Problem Solving, Analytical Skills, Copywriting, Communication, Research, RFP, Team Building, Account Management, Sales
Education
Normandale Community College
Associate of Arts, Liberal Arts
University of Minnesota - Carlson School of Management
Bachelor of Science in Business Degree, Marketing
University of St. Thomas - Opus College of Business
Mini-Master of Business Communication
Write Story Books for Children
Certificate, Children's Books
Alliance Data March 2011 - Present
CPP North America November 2006 - December 2010
Alliance Data June 1990 - October 2006
Skills
Database Marketing, CRM, Marketing Strategy, Cross-functional Team..., Marketing, Account Management, Segmentation, Direct Marketing, Strategy, Sales, Team Leadership, Management, Customer Experience, Digital Marketing, Leadership, Strategic Partnerships, Multi-channel Marketing, Lead Generation
Education
The Ohio State University 1990 — 1994
Idea Couture Inc. July 2014 - Present
AmTrust Financial Services, Inc. (AFSI) June 2013 - July 2014
CPP North America May 2012 - June 2013
U.S. Department of State, Office of Economic Policy, Bureau of African Affairs September 2011 - December 2011
Harvard Kennedy School of Government, Dubai Initiative September 2010 - December 2011
Embassy of the Republic of Iraq May 2011 - August 2011
Education
Harvard University 2010 — 2012
AM
Vassar College 2006 — 2009
BA
New York Mint, LLC October 2013 - Present
Anthem College July 2012 - June 2013
Anthem College July 2012 - June 2013
DeVry Inc. July 2011 - June 2012
Brown College July 2006 - June 2011
CPP North America 2002 - 2006
Skills
Curriculum Design, Coaching, Student Recruiting, Student Affairs, Public Speaking, Student Counseling, Retaining Customers, Student Financial Aid, Admissions, Leadership Development, Employee Training, Educational Leadership, Higher Education, Management, Training, Recruiting, Classroom, Customer Service, Research, Staff Development, Enrollment Management, Adult Education, Program Development, Leadership, Career Counseling, Community Outreach, Academic Administration, Distance Learning, Instructional Design, E-Learning, CampusVue, Curriculum Development, Student Development, Organizational..., Event Planning, Student Engagement, Campus, Academic Advising, Career Development, Academia, Nonprofits, Team Building, Teaching, College Teaching, Resume Writing, Faculty Development, Accreditation, Educational Technology, Conflict Resolution, Tutoring
Education
University of Saint Thomas 1997 — 2000
Bachelor's degree, History
Drake University 1995 — 1997
Wayzata
Barker-Hammer Associates, Inc./ Little Canada September 2012 - Present
Century College April 2012 - Present
Highland Property Management April 2012 - April 2013
Multiband June 2011 - August 2011
CPP North America April 2005 - August 2010
Skills
Microsoft Office, Call Center, Technical Support, Data Entry, Customer Satisfaction, Customer Service, Leadership, Troubleshooting, PowerPoint, Microsoft Word, Microsoft Excel, Team Building
Education
Century College 2011 — 2014
CJ Spray June 2010 - Present
ChrisReihe.com July 2003 - Present
CPP North America July 2007 - June 2010
Harland Clarke Marketing Services March 2004 - July 2007
Skills
Logos, Brand Development, Print Collateral Design, Web Design, Web Development, HTML + CSS, Illustration, Adobe Creative Suite, SEO, PPC, Wordpress, Email Marketing, SEM, Graphic Design, Online Marketing, Print Production, Social Media Marketing, Identity Development
Education
Minnesota State University, Mankato 1998 — 2003
BFA, Graphic Design
Humera - YMCA April 2015 - Present
Synergy Health PLC/Humera 2015 - 2015
Allina Health August 2013 - November 2014
Volt at 3M February 2013 - June 2013
CPP North America April 2012 - August 2012
RBC Capital Markets August 2011 - February 2012
Robert Johnson, Inc. July 2005 - August 2011
Mid Continent Management 2010 - 2010
Harland Medical Systems, Inc. 2009 - 2010
Skills
PeopleSoft, SharePoint, PowerPoint, Microsoft Publisher, Employee Benefits, Payroll, Accounts Payable, Microsoft Word, Microsoft Excel, Access, Peregrine, SAP HR, SAP, Strong insurance and..., Medicaid, HMO and Third...
Education
University of Minnesota-Twin Cities 2014 — 2015
Certificate study, Human Resources Generalist Certifiction study
College of St. Catherine 1998 — 2003
Bachelor of Arts (BA), Communications
GrocerKey 2015 - Present
Brick Meets Click October 2014 - Present
yumzar March 2014 - May 2015
CPP North America June 2012 - March 2014
CPP North America April 2010 - June 2012
Jostens May 2009 - April 2010
Select Comfort Corporation March 2008 - May 2009
SimonDelivers 2000 - 2007
Simon Delivers 2000 - 2007
drugstore.com 1998 - 2000
Skills
E-commerce, Product Development, Strategic Planning, Merchandising, P&L Management, Retail, Start-ups, B2B, Marketing Strategy, Product Management, Management, Business Development, Online Marketing, Leadership, CRM, Digital Marketing
Education
Minnesota State University, Moorhead
Bachelor of Arts (B.A.), Political Science and Government
Wharton Business School
Executive Education Program, Strategic Marketing
Smead Manufacturing March 2014 - Present
STAR Collaborative June 2012 - June 2013
Perkins Specialized Transportation Contracting June 2013 - 2013
Activeion 2011 - 2011
Marketing Architects 2010 - 2011
CPP North America July 2008 - February 2010
CPP August 2006 - July 2008
eFunds 2001 - 2006
Agiliti 2000 - 2001
Wilsons 1999 - 2000
Skills
Product Management, P&L Management, Product Development, Marketing Strategy, New Business Development, Product Innovation, Retail, Product Marketing, Brand Development, Strategic Planning, E-commerce, Business Strategy, Direct Marketing, Marketing Management, Product Life Cycle..., Competitive Analysis, Product Lifecycle..., Customer Insight, Segmentation, Strategy, Cross-functional Team..., Leadership, Business Development, Marketing, Mobile Devices, Product Launch, Program Management
Education
University of Saint Thomas - School of Business 2006 — 2012
MBA, Marketing & Management
Saint John's University 1993 — 1997
Roseville
Hennepin County Medical Center May 2013 - Present
Children's Hospitals and Clinics of Minnesota April 2013 - Present
Allina Health May 2013 - June 2014
North Memorial Health Care April 2011 - December 2012
Hewlett-Packard November 2007 - September 2010
MacDermid ColorSpan, Inc August 2005 - November 2007
CPP North America 2005 - 2006
Royal Cargo 2002 - 2003
Intercarga S.A. 1998 - 2002
Skills
International Logistics, Business, Customer Service, Innovation, espanol, Spanish-speaking, Leadership, Microsoft Office, SAP, Negotiation, Outsourcing, Organization, PowerPoint, Pricing, Strategic Planning, Latin America, Customs Regulations, Import Export, Radiologic Technology, Troubleshooting, Analysis, Forecasting, Process Improvement, Sales, Recruiting, Visio, Management, Windows, Manufacturing, Product Development, Supply Chain, Cross-functional Team..., Healthcare
Education
Dunwoody College of Technology 2010 — 2012
A.A.S., Radiologist Technologist, 3.97
Great Lakes Higher Education Corporation and Affiliates February 2014 - Present
Cedar International FZC March 2013 - Present
CPP North America July 2004 - March 2013
The Corner Pantry, INC. March 2002 - April 2004
Skills
Call Center, Customer Retention, Customer Experience, Sales Operations, Customer Satisfaction, Customer Service, Sales, Direct Sales, Account Management, Sales Management, Cross-functional Team..., Team Building, B2B, Coaching, Team Leadership, CRM, Program Management, Salesforce.com, Training, Leadership Development, Leadership, Strategic Planning, Call Centers, Operations Management, Change Management, Recruiting, Quality Assurance, Vendor Management, Performance Management, Marketing, Sales Process, Process Improvement, Cold Calling, Business Analysis, Management, Strategy, Forecasting, Business Development, Lead Generation, New Business Development, Product Management, Project Management
Education
Metropolitan State University 2013 — 2015
Master of Business Administration (MBA), Project Management Concentration
Metropolitan State University 2010 — 2012
Bachelor of Science, Business Administration and HR Management
Normandale Community College 2005 — 2009
Associate of Science, Business and Managment
Insperity 2011 - Present
InterActive Circle 2011 - 2012
Deluxe Corporation March 2010 - June 2011
CPP North America November 2007 - December 2009
CPP North America February 2007 - October 2007
Cintas Corporation August 1997 - January 2007
ORPR Camp 1996 - 2000
CHS 1994 - 1996
Volkart May & Associates, Inc. 1989 - 1990
Skills
New Business Development, Marketing Strategy, Sales Management, Franchising, Contract Negotiation, Russian Speaking, Direct Sales, Management Consulting, Change Management, Human Capital Management, Human Performance, Small Business, Business Analysis, Russian, Business Intelligence, Lead Generation, Relationship Management, Team Building, Selling, B2B, Competitive Analysis, Salesforce.com, Management, Cold Calling, Personnel Management, CRM, Consulting, Human Resources, Leadership, Recruiting, Performance Management, Executive Management, Insurance, Strategic Partnerships, Strategy, Retail, Market Planning, Mergers & Acquisitions, Coaching, Cloud Computing, Entrepreneurship, Sales, Negotiation, Account Management, Training, Business Strategy, Operations Management, Leadership Development, Sales Process, Business Planning
Education
International Institute for Franchise Executives 2010 — 2011
Certified Franchise Executive, Valid through Feb. 2015
Augsburg College 2005 — 2007
MBA
University of Minnesota-Twin Cities
BS, Business Management/Agriculture
Hopkins High School
Baro.io January 2015 - Present
Gest August 2014 - October 2015
CPP North America May 2012 - July 2012
Carlson Ventures Enterprise March 2012 - May 2012
Scorpan & Co June 2007 - August 2010
Skills
Entrepreneurship, Python, Django, Strategic Planning, Teamwork, Market Research, Financial Modeling, C++, MySQL, Program Design &..., Project Management, Public Speaking, Marketing, Leadership
Education
University of Minnesota-Twin Cities 2011 — 2013
Bachelor of Science in Business, Entrepreneurial Management
Bemidji State University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Prudential Financial June 2015 - Present
GE Capital March 2014 - May 2015
GE Capital March 2011 - February 2014
CPP North America October 2005 - December 2010
Skills
Cross-functional Team..., Customer Service, Management, Team Building, Process Improvement, Financial Analysis, Forecasting, Business Process..., Financial Modeling, Leadership, Business Analysis, Strategy, Finance, Change Management
Education
University of St. Thomas
Master of Business Administration (MBA)
University of Minnesota-Twin Cities 1996 — 2000
Bachelor's degree, Accounting and Finance
Watchful Caregivers LLC September 2014 - Present
Comcast Cable July 2012 - July 2014
Volkart May May 2011 - December 2011
CPP North America March 2009 - December 2010
Guthrie Theater September 2006 - January 2007
Skills
Business Development, Sales, Customer Service, Team Building, Leadership, Training, Customer Satisfaction, Microsoft Office, Account Management, Coaching, Call Centers, Customer Experience
Education
North Hennepin Community College 2007 — 2011
Associates Degree, Criminal Justice
Robbinsdale Cooper High School 2003 — 2007
Diploma, Diploma
ServeMinnesota Action Network 2015 - Present
AM Retail Group August 2013 - April 2014
The Link - AmeriCorps -Public Allies Twin Cities September 2012 - June 2013
Amicus -Radius May 2012 - September 2012
Volkart May September 2011 - June 2012
MAC Cosmetics April 2010 - September 2011
CPP North America June 2009 - January 2010
Skills
Human Resources, Mentoring, Customer Service, Training, Microsoft Office, Event Planning, Social Media, PowerPoint, Management, Microsoft Excel, Recruiting, Leadership, Public Speaking, Time Management, Coaching, Reporting & Analysis, Events Coordination
Education
Rasmussen College 2013 — 2015
Bachelor's Degree, Human Resources and Organizational Leadership
Concordia University-St. Paul 2010 — 2012
Early Childhood Education
Blackboard May 2015 - Present
Schoolwires November 2011 - Present
NowDocs International March 2011 - October 2011
CPP North America November 2006 - December 2010
PLATO Learning October 2001 - November 2006
PLATO Learning March 1999 - October 2001
Select Wireless August 1998 - March 1999
Conus Communications June 1998 - August 1998
Skills
Product Marketing, Product Development, Budgeting, Sales Support, Pragmatic Marketing..., Lead Generation, Marketing Strategy, Competitive Analysis, Management, Project Management, Analytics, Tactical Planning, Books, Energy, Google Adwords, Innovation, K-12, Marketing Research, Budgets, Salesforce.com, Sales, Sales Operations, Strategy, Account Management, Product Management, New Business Development, Marketing, Market Research, Strategic Planning, Mobile Devices, Multi-channel Marketing, Integrated Marketing, Cross-functional Team..., Strategic Partnerships, Leadership, Email Marketing, SaaS, Trade Shows, CRM
Education
Minnesota State University, Mankato 1992 — 1998
B.S, Mass Communications
FPX April 2014 - Present
Pearson VUE August 2012 - March 2014
Questar Assessment, Inc. May 2011 - August 2012
CPP North America February 2011 - May 2011
US Bank December 2007 - December 2010
ATK CORPORATE HEADQUARTERS July 2005 - December 2007
GELCO INFORMATION NETWORKS May 2003 - July 2005
Lawson Software October 1998 - May 2003
Nath Companies March 1996 - October 1998
A to Z Rental September 1994 - November 1995
Skills
Requirements Analysis, Client Relations Skills, SharePoint, Analysis, Business Process, Unix, Databases, Project Planning, Test Case Generation, Testing, Software Documentation, Management, Process Improvement, Business Analysis, Leadership, Business Intelligence, Integration, SDLC, Visio, SQL
Education
MANKATO STATE UNIVERSITY 1984 — 1988
Bachelor of Science, Accounting
Cardinal Stritch University
MBA, Management
Medtronic June 2015 - Present
Medtronic June 2014 - June 2015
CPP North America May 2011 - August 2012
Skills
Financial Analysis, SAP, Medical Devices, Financial Reporting, Cross-functional Team..., Teamwork
Education
University of St. Thomas 2011 — 2015
Bachelor’s of Arts, Financial Management
University of Minnesota-Twin Cities 2012 — 2015
Army ROTC, Military Science
Saint Thomas Academy 2006 — 2010
RealPage, Inc. April 2014 - Present
Realpage Inc. September 2012 - April 2014
RealPage, Inc. March 2012 - September 2012
RealPage, Inc. October 2009 - March 2012
CPP North America January 2008 - September 2009
Skills
Training, Troubleshooting, Team Building, Management, Software Documentation, Sales, Quality Assurance, Coaching, Leadership, Microsoft Excel, Project Management, Technical Support, Outlook, SharePoint, Customer Experience, Vendor Management, Problem Solving, Purchasing, Team Management, Sales Management, Visio, Analysis, Project Planning, Windows, SaaS, Help Desk Support, PowerPoint, HTML, Software Quality..., Time Management, Program Management, Operations Management, Salesforce.com, Account Management, Microsoft Word, People Management, Customer Service, Process Improvement, Team Leadership, Customer Satisfaction
Education
Anoka Ramsey Community College 2008 — 2009
Motlow State Community College 2007 — 2008
St. Catherine University February 2010 - Present
St. Catherine University February 2012 - Present
AMT Consumer Services June 2013 - Present
CPP North America March 2011 - June 2013
Thomson Reuters August 2010 - March 2011
Robert Gatto Associates December 2009 - July 2010
Tek Systems July 2009 - December 2009
Thomson Reuters June 2009 - July 2009
InfiniteCampus September 2008 - May 2009
BTM Global Consulting, LLC April 2008 - August 2008
Skills
Java, Perl, Spring, MySQL, Oracle PL/SQL..., SQL, JAXB, Microsoft SQL Server, Teaching, Linux, Software Engineering, Oracle, XML, Databases, .NET, Web Development, PL/SQL
Education
University of St. Thomas 2014 — 2018
Doctor of Education (Ed.D.), Leadership, emphasis in Critical Pedagogy
University of Minnesota-Twin Cities 2004 — 2007
Master of Arts, Linguistics
University of Minnesota-Twin Cities 1997 — 2000
Master of Science, Computer Science
University of St. Thomas 1988 — 1993
BA, Psychology
White Bear Lake Area High School 1984 — 1988
St. Pius X Grade School 1980 — 1984
Amazon July 2015 - Present
Kohl's Department Stores June 2013 - June 2015
Ameriprise Financial Services, Inc. August 2012 - April 2013
CPP North America May 2012 - July 2012
North Star Resource Group September 2011 - December 2011
Sigma Phi Epsilon Fraternity December 2010 - December 2011
Sigma Phi Epsilon Fraternity March 2011 - August 2011
Skills
PowerPoint, Management, Access, Time Management, Analysis, Accounting, Program Management, Team Leadership, Training, Forecasting, Retail, Negotiation, Inventory Management
Education
University of Minnesota - Carlson School of Management 2009 — 2013
Bachelor of Science, Business, International Business & Finance
Universitat Autònoma de Barcelona 2012 — 2012
International Business
J.P. Morgan February 2015 - Present
ADP March 2014 - February 2015
ABDO Publishing Group August 2012 - March 2014
CPP North America April 2009 - August 2012
UnitedHealth Group October 2007 - September 2008
Skills
Sales, Customer Service, Account Management, Team Building, Customer Retention, Leadership, Cold Calling, Marketing, Management, Sales Process, Accounting
Education
Metropolitan State University 2009 — 2013
Bachelor of Business Administration (BBA), Business
Minnesota School of Business 2008 — 2009
Business Administration, Business
North Hennepin Community College 2005 — 2007
Associate's in Arts
O'Mally Enterprises November 2011 - Present
HomeAdvisor November 2011 - February 2013
CPP North America March 2011 - October 2011
Skills
Research, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint
Education
Regis University 2000 — 2002
Bachelor of Science (BS), General Studies
Red Rocks Community College 1998 — 2000
Associate's degree, General Studies
HomeAdvisor November 2011 - February 2013
CPP North America March 2011 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Facebook, Social Networking, Sales
Education
Red Rocks Community College
Associate's degree, General Studies
Regis University
Bachelor's degree, Organizational Development
Minnesota Department of Human Services April 2015 - Present
Midwest Interpreting/Translation Services June 2013 - Present
Arch Language Network May 2013 - Present
Cycles for change February 2013 - Present
Crow Wing County August 2014 - March 2015
Minnesota Children's Museum September 2012 - December 2012
CPP North America November 2004 - February 2012
CPP North America September 2001 - November 2004
CPP North America February 2001 - September 2001
Skills
Leadership, Coaching, Business Strategy, Process Improvement, Customer Service, Business Development, Account Management, Microsoft Excel, Change Management, Time Management, Recruiting, Customer Satisfaction, Employee Relations, Management, Organizational..., Call Center, Budgets, Customer Experience, Program Management, Quality Assurance, Sales, Performance Management, Team Leadership, Call Centers, Human Resources, Team Building, Training
Education
Hamline University 2010 — 2012
MBA, Human Resources
Metropolitan State University
Bachelor of Business Administration (B.B.A.)
CPP North America March 2012 - November 2012
Archiver's August 2008 - March 2009
UnitedHealthcare November 2003 - April 2008
Skills
Customer-focused, Highly motivated..., People-oriented
Education
University of Phoenix 2011 — 2014
Bachelor's degree, Healthcare Administration, 2.9
Northwestern College 1993 — 2014
Bachelor of Arts (B.A.), History, 1.9
Nesco at EMC/Isilon Systems August 2012 - Present
CPP North America February 2012 - July 2012
Skybridge Marketing Group September 2011 - February 2012
Skills
Customer Service, Office Management, Call Center, Microsoft Office, Data Entry, Management, Hospitality, Food & Beverage, Retail
Education
North Dakota State University 1990 — 1995
BS, Business Administration
PeopleNet June 2012 - Present
CPP North America August 2009 - June 2012
HID Global February 2007 - June 2008
Fargo Electronics March 2005 - February 2007
Brady Corporation October 2003 - March 2005
Metris Companies 2000 - 2003
General Electric 1997 - 1999
GE - Midwest Electric Products 1994 - 1997
V-TEK, Inc. April 1993 - July 1994
Skills
Product Management, Cross-functional Team..., Product Marketing, Project Management, Process Improvement, Account Management, Product Development, Team Leadership, Strategic Planning, Team Building, Software Project..., New Business Development, Project Planning, Business Analysis, CRM, Integration, Software Development, Sales, Management, Vendor Management, Program Management, Business Development, Strategy, Leadership, Competitive Analysis, Business Process..., SaaS, Business Intelligence, Start-ups, Salesforce.com, Solution Selling, Strategic Partnerships, Analytics, E-commerce
Education
Saint Mary's University of Minnesota
BS, Marketing
AmTrust Financial Services, Inc. (Formerly CPP North America) May 2013 - Present
CPP North America July 2003 - May 2013
Metris Companies April 1998 - July 2003
Skills
Cross-functional Team..., Vendor Management, SDLC, Process Improvement, Business Analysis, Software Project..., Integration, Software Development, Quality Assurance, Project Portfolio..., Outsourcing, CRM, Project Management, Change Management, Business Process..., Team Leadership, Software Documentation, Program Management, Call Centers, Business Intelligence, Leadership, Account Management, Management, Product Management, Team Building, Strategy, Requirements Analysis, ITIL, Analytics, Operations Management, Requirements Gathering, Strategic Planning, IT Leadership, Software Architecture, Software Engineering, Information Security, IT Infrastructure..., Professional Mentoring, Problem Resolution, IT Strategy, IT Management, Web Services, Oracle, Java, Architectures
Education
University of St. Thomas
MS, Software Engineering
St. Cloud State University
BS, Music
PwC August 2013 - Present
West Corporation May 2012 - May 2013
Union Pacific Railroad March 2012 - May 2012
CPP North America May 2011 - August 2011
Skills
Leadership, Teamwork, Data Analysis, Editing, Auditing, Financial Audits, External Audit, Internal Controls, Internal Audit, IT Audit, Analytics, Risk Assessment, Bookkeeping, General Ledger, Managerial Finance, Account Reconciliation, Financial Analysis, Strategic Planning, Team Leadership, Time Management, Research, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Social Networking, Facebook, Youth Work
Education
Creighton University 2009 — 2013
Bachelor of Science in Business Administration, Accounting and Spanish
Holy Family Catholic High School 2005 — 2009
Milestone Systems, Inc July 2011 - Present
Eagle Creek Software Services, Inc April 2011 - July 2011
CPP North America January 2009 - April 2011
Prime Therapeutics May 2008 - December 2008
Wilson Tool, Inc March 2008 - June 2008
Vital Images April 2007 - March 2008
Express Scripts 2003 - 2006
Manpower Professional September 2003 - April 2004
Arrowhead Design Group February 2003 - July 2003
Best Buy Co, Inc October 2001 - December 2002
Skills
F5 BigIP, Palo Alto Networks, Networking, Cisco Technologies, Technical Support, Active Directory, Help Desk Support, Windows Server, Troubleshooting, Windows XP, Microsoft Exchange, Network Administration, Operating Systems, Hardware, Bluecoat
Education
Brown College 1999 — 2000
Information Systems
Brown College 1999 — 2000
PC/LAN
CPP North America 2007 - 2007
Education
United States Air Force Academy 1991 — 1995
SUPERVALU April 2015 - Present
Target December 2014 - April 2015
Cargill January 2013 - December 2014
Cargill June 2008 - March 2013
CPP North America September 2000 - June 2008
Skills
Product Management, Cross-functional Team..., Team Leadership, Strategic Planning, Product Development, Process Improvement, Project Management, Business Analysis, Vendor Management, IT Strategy, Project Portfolio..., Change Management, Process Engineering, Business Process, PMO, ITIL, Integration, Program Management, Business Process..., Troubleshooting, IT Management
Education
Cardinal Stritch University 2008 — 2014
Business Management, Business Administration and Management, General
Augsburg College 1989 — 1991
CPP North America March 2004 - Present
Skills
Strategic Planning, Contract Negotiation, Financial Services, Insurance, Corporate Governance, Account Management, Mergers, Risk Management, Negotiation, Strategy, Sales, Start-ups, Leadership
Education
American University Washington College of Law 1996 — 1999
The University of New Mexico 1993 — 1996
MA, Latin American Studies
New Mexico State University 1987 — 1992
BA, English, Government
The Mosaic Company 2012 - Present
Thomson Reuters 2012 - 2012
CPP North America 2010 - 2011
MoneyGram International 2010 - 2010
GMAC ResCap 2006 - 2009
Metris Companies 2004 - 2006
American Express Financial Advisors 1998 - 2004
Skills
Financial Modeling, Risk Management, Cash Management, Forecasting, Banking, Capital Markets, Accounting, Corporate Finance, Credit, Treasury, Finance, Strategy, SAP, Business Strategy, Management, Treasury Management, Payments, Financial Analysis
Education
University of Minnesota - Carlson School of Management
University of Minnesota-Twin Cities
Digital River July 2008 - Present
Fingerhut Direct Marketing April 2006 - July 2008
CPP North America 2003 - 2006
Metris Companies 2000 - 2003
US BanCorp 1987 - 2000
Skills
Program Management, Strategy, Operations Management, Leadership, Analytics, Outsourcing, Enterprise Software, Call Center, Call Centers, Customer Acquisition, Process Improvement, Governance, E-commerce, Business Development, Management, Vendor Management, Team Leadership, Cross-functional Team..., Customer Experience, Executive Management, Coaching, Team Building, New Business Development, Performance Management, Recruiting, Customer Service, Customer Retention, Contract Negotiation
Education
University of Minnesota-Twin Cities 1978 — 1982
CPP North America October 2005 - Present
Gander Mountain 2001 - 2005
Skills
Financial Modeling, Process Improvement, Budgets, Financial Analysis, Forecasting, Financial Reporting, SAP, Strategic Planning, Accounting, Finance, Mergers & Acquisitions, Risk Management, Cross-functional Team..., Leadership, Business Analysis
Education
Southwest Minnesota State University 1988 — 1992
SourceAmerica February 2014 - Present
Think Finance 2013 - 2013
Prime Therapeutics 2008 - 2013
CPP North America 2005 - 2007
APAC Customer Services 2000 - 2003
Providian Financial 1998 - 2000
Skills
Call Centers, Vendor Management, Workforce Management, Process Improvement, Customer Experience, Cross-functional Team..., Outsourcing, Customer Retention, Call Center, Training, Customer Service, Customer Satisfaction, Operations Management, Account Management, CRM, Program Management, Strategic Partnerships, Strategic Planning, Contract Negotiation, Leadership, Service Delivery, Finance, Financial Services, Management, Team Building, multi cultural, Call Center Development
Education
University of Nebraska at Omaha
Bachelor of Science
Delta Air Lines July 2008 - Present
Gorilla Combat 2008 - 2011
Alliance of Computer Professionals Inc January 2008 - June 2008
CPP North America 2006 - 2007
US Bank 2003 - 2006
Metris Companies 2000 - 2003
Education
Kemerovo State University 1993 — 1999
Bachelor of Arts, English Language, Russian and Foreign Literature
University of Wisconsin-Eau Claire 1996 — 1998
MIS
CPP North America ProgrammerMetris Companies2000 - 2003
Nash Finch 1999 - 2001
American Express 1999 - 1999
Prudential Financial 1980 - 1999
Education
North Hennepin Community College
Summit Fiscal Agency and Pinnacle Services September 2008 - Present
CPP North America September 2006 - October 2008
Marsden April 1991 - May 2008
ADC Telecommunications May 2000 - September 2006
Carlson Marketing March 1992 - May 2000
Skills
Microsoft Office, PowerPoint, Social Media, Strategic Planning, Sales, Budgets, Research, Event Planning, Negotiation, Inventory Management, English
Education
University of Houston 1985 — 1988
Bachelor's degree, Elementary Education and Teaching
Emerson School of Performing Arts 1975 — 1979
Diploma, English
CPP North America 2003 - Present
Metris Companies 1997 - 2003
Education
The University of North Dakota 1982 — 1986
BA, Marketing and Advertising
UAS International Trip Support January 2015 - Present
Oil States Energy Services November 2013 - January 2015
Oil States Energy Services February 2013 - November 2013
EnerVest, Ltd. November 2012 - February 2013
Mccorvey Sheet Metal Works Lp July 2012 - November 2012
Focus Financial May 2008 - May 2010
CPP North America May 2004 - March 2005
Skills
Research, Excel, Word, PowerPoint, Accounting
Education
Saint Catherine University 2007 — 2010
Bachelor of Science, Accounting
Anoka Ramsey Community College 2006 — 2007
Associate of Science, General
Array Services Group April 2011 - April 2015
Array Services Group May 2009 - April 2011
CPP North America April 2005 - May 2009
U.S. Bank November 2001 - April 2005
Northwest Airlines September 2000 - September 2001
MoneyGram International April 1999 - September 2000
Unum Life Insurance Company 1997 - 1999
Skills
Strategic Planning, Product Marketing, Competitive Analysis, Marketing Strategy, Product Management, New Business Development, Leadership, Management, Marketing Communications, Marketing, Business Development, Direct Marketing, B2B, E-commerce, Business Strategy, Sales, Product Development, Team Leadership, Team Building, Online Advertising, Brand Development, Strategy, Business Planning, Business Relationship..., CRM, Lead Generation, Account Management, Process Improvement, Multi-channel Marketing
Education
St. Cloud State University
B.S., Mass Communications & Marketing
University of St. Thomas - Opus College of Business
M.B.A., Marketing
Skybridge Americas July 2015 - Present
Skybridge Americas, Inc May 2014 - Present
AMT Consumer Services January 2013 - April 2014
CPP North America December 2008 - December 2012
Thomson Legal & Regulatory August 2000 - July 2008
Thomson Legal & Regulatory January 1996 - July 2000
Skills
Account Management, Salesforce.com, Cross-functional Team..., Sales Management, Strategic Planning, Lead Generation, New Business Development, B2B, Solution Selling, Business Development, Sales, Marketing, Management, Leadership, Strategy, Call Centers, Marketing Strategy, Direct Sales, Selling, Operations Management
Education
Northwestern University - Kellogg School of Management 2011 — 2011
Executive program, Consumer Experience Executive Program
University of Saint Thomas
Bachelor's degree
US Bank April 2008 - Present
CPP North America April 2007 - December 2007
Datacard September 2004 - March 2007
Norstan Communications Incorporated November 2000 - October 2003
Townhound.com May 2000 - October 2000
Datacard July 1997 - May 2000
American Airlines July 1987 - November 1995
Skills
Product Management, Global Marketing, SDLC, Management, Product Marketing, Credit Cards, Cross-functional Team..., Product Development, Product Launch, Salesforce.com, B2B, Business Development, Competitive Analysis, Marketing Strategy, Start-ups, Leadership, Strategy, Program Management, Pricing, Enterprise Software, Strategic Partnerships, CRM, Change Management, E-commerce, Marketing, Sales, Project Planning
Education
University of Durham 1995 — 1996
MBA
Macalester College
B.A, Russian Language
Williams-Sonoma, Inc. December 2012 - Present
Various May 2010 - May 2012
Hamline University School of Law 2008 - 2009
CPP North America 2003 - 2007
US Bank Home Mortgages October 2001 - October 2003
Skills
Human Resources, Employee Relations, Strategic Partnerships, Influence Others, Performance Improvement, Employee Benefits, Strategic Planning, Customer Service, Public Speaking, Legal Writing, Legal Research, Leadership, Management, Westlaw, Courts, Mediation
Education
Hamline University School of Law 2007 — 2010
Doctor of Law (JD), Law
The Schwan Food Company September 2015 - Present
The Schwan Food Company September 2013 - Present
Owner May 2013 - September 2013
Covidien November 2012 - May 2013
Kroll Ontrack January 2011 - November 2012
CPP North America May 2009 - January 2011
Select Comfort July 2007 - February 2009
Interlock Structures International, Inc. 2006 - 2007
Michael Foods February 2003 - June 2006
Rainmaker Consulting 2000 - 2003
Skills
Sales Management, Direct Sales, Mentoring, Presentation Coaching, Employee Hiring, Cold Calling, Adult Learning, Motivational Speaker, Training & Development, Building Strong Teams, Motivational Speaking, Adult Education, Recruiting, Employee Training, High Performance Teams, Direct Marketing, Coaching, Team Leadership, Marketing Strategy, Training, Team Building, Negotiation, Business Development, Leadership, Sales Process, Sales, Selling, Management, Customer Satisfaction, Lead Generation, Marketing, New Business Development, Call Centers, Process Improvement, Change Management, Sales Operations, Organizational..., Product Development, Customer Service, Ballroom Dance, Time Management, Cross-functional Team..., Account Management, Customer Experience, Customer Retention, Public Speaking, Strategy, B2B, Trade Shows, Forecasting
Education
Ashford University 2008 — 2010
BA, Organizational Management, 4.0
St. Cloud State University
Mass Communications
Marketing Services Consulting 2009 - Present
CPP North America 2011 - 2012
Carlson Companies, Inc. 2010 - 2011
North American Membership Group 2009 - January 2010
HSBC Card Services 2006 - 2009
Metris Companies February 1999 - December 2005
Carlson Companies Inc. 1991 - 1999
Skills
Direct Marketing, Financial Services, Digital Marketing, Online Marketing, Marketing Strategy, Multi-channel Marketing, Database Marketing, Loyalty Marketing, E-commerce, Product Management, Credit Cards, Marketing, Leadership, Customer Acquisition, Strategy
Education
University of Minnesota - Carlson School of Management 1995 — 1997
Executive Management
University of Saint Thomas 1985 — 1990
Philosophy, Economics
Wells Fargo March 2014 - Present
CPP North America October 2011 - April 2013
Wells Fargo Auto Finance June 1992 - March 2008
Skills
Financial Risk, Internal Controls, Credit Analysis, Sales, E-commerce, Operational Risk, Selling, Call Centers, Banking, Financial Services, Cash Management, Underwriting, Finance, Risk Management, Financial Analysis, Credit, Loans
Education
Gustavus Adolphus College 1987 — 1991
Business Management, Buisiness Management & Political Science
Gustavus Adolphus College
LTCG September 2012 - Present
Univita Health Inc September 2012 - June 2014
learning and networking in Minnesota June 2012 - September 2012
CPP North America January 2012 - May 2012
SWAT Solutions June 2011 - May 2012
Blue Cross and Blue Shield of Minnesota August 2011 - January 2012
Healthland June 2011 - July 2011
Scott County June 2009 - February 2011
SMW1 January 2007 - May 2009
Sanctuary Plus Rescue 2001 - 2006
Skills
Software Quality..., Experienced Business..., Process Improvement, Microsoft Excel, SQL, SAS Enterprise Guide, SharePoint, SDLC, SAS, Agile Methodologies, Requirements Analysis, Software Development, Scrum, Business Analysis, XML, Testing, Software Documentation, Regression Testing, Integration, Business Intelligence, Data Warehousing, Visual Studio, Quality Assurance, ITIL, Test Automation, Databases, Microsoft SQL Server, C#, Visual Basic, Test Planning, Analysis, Visio
Education
International Association of Business Analysts 2010 — 2012
Business Analysis, Business Intelligence
University of Minnesota - CCE 2011 — 2011
Certificate, Business Analysis
w3schools.com 2011 — 2011
Certfication, XML
Twin Cities Quality Assurance Assoc and other Professional groups 2009 — 2011
Quality Assurance, Software Testing, New Technology
QAI Quality Assurance Institute 2009 — 2010
Certfication, CSTE, CSQA, Software Testing, Quality Assurance
Knowledge Peak 2009 — 2009
Certfication, ITIL v3 Foundations
Iowa State University 1969 — 1973
BS, Computer Science
Iowa State University 1969 — 1973
BS, Journalism and Mass Communication
Infinite Campus May 2015 - Present
Allina Health November 2014 - Present
Allina Hospitals & Clinics February 2013 - Present
Empowered Careers July 2012 - January 2013
CPP North America January 2012 - July 2012
CPP North America October 2010 - January 2012
Benjamin Franklin Plumbing - Twin Cities April 2007 - September 2009
Skills
Call Center, Quality Assurance, Direct Marketing, Cross-functional Team..., Customer Service, Account Management, Coaching, Process Scheduler, Marketing, Project Management, Sales, Microsoft Office, Bilingual, Higher Education, Customer Retention, Salesforce.com, Spanish, Problem Solving, Cold Calling, Start-up Organizations, Self-starter, Customer Driven, Teamwork, Bilingual-English/Spanis..., Team Leadership, iPad, Process Improvement, Customer Satisfaction, Social Media, Social Networking, Public Speaking, Customer Experience, Social Media Marketing, Call Centers, Leadership Development, Leadership, Outlook, Retail, Epic Systems, Employee Training, Management, Team Building, CRM, Recruiting, Software Documentation, Healthcare, Program Management, Data Analysis, Critical Thinking
Education
MCTC 2012 — 2015
Enrolled, Computer Science
Minneapolis Community and Technical College 2007 — 2012
Graphic Design
Lifetouch December 2010 - Present
Cargill 2008 - 2009
CPP North America 1999 - 2007
Accountemps 1998 - 1999
Connect Computer 1990 - 1998
Agiliti 1994 - 1997
Education
North Hennepin Community College
Accounting
Ecolab June 2013 - Present
Word of Grace Baptist Church September 2012 - May 2014
Data Listing Services dba The Connection July 2012 - June 2013
Healthways June 2011 - August 2012
CPP North America May 2010 - June 2011
CPP North America October 2009 - May 2010
CPP North America November 2008 - September 2009
Office Pavilion San Diego July 2007 - June 2008
Automobile Club of Southern California July 2004 - July 2006
Automobile Club of Southern California February 2003 - July 2004
Skills
Call Center, Cross-functional Team..., Strategic Planning, Workforce Management, Customer Retention, Market Planning, Project Management, Vendor Management, Leadership, Data Analysis
Education
Bethel University 2005 — 2012
Master of Divinity (M.Div.), Theology/Theological Studies, 3.85
San Diego State University-California State University 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Consulting Self Employed April 2012 - Present
Regency Institute July 2010 - December 2011
Cargill, Inc. February 2008 - February 2010
CPP North America September 2000 - November 2007
Metris Companies 2000 - 2007
Target and Metris 1997 - 2001
Skills
Coaching, Customer Service, Supervisory Skills, Hiring, Microsoft Office, Excel, Customer Relations, Strategic Planning, Word, PowerPoint, Budgeting, Team Building, Performance Management, Team Leadership, Call Center, Customer Satisfaction, Databases, Windows, Administration, Change Management, Planning, Programming, Public Speaking, Outlook, Mentoring, Teamwork, Process Improvement, Documentation, Operations Management, Forecasting, Compliance, Scheduling, Vendor Management, Employee Relations, Staff Development, Workforce Management, Leadership Development, Quality Assurance, Visio, Vendor Relations, Microsoft Excel, Call Centers, Training, Budgets, Sales, Human Resources, Strategy, Customer Experience, Recruiting
Education
St. Cloud State University
Business
Grain Millers Inc. April 2014 - Present
Best Buy May 2008 - December 2013
Certes April 2005 - December 2013
Carl Zeiss MicroImaging August 2007 - March 2008
BioScrip 2005 - 2007
CPP North America March 2004 - March 2005
Allianz July 1999 - December 2003
St. Paul Travelers June 1995 - July 1999
Skills
Forecasting, General Ledger, Microsoft Excel, Accounting, Financial Reporting, Process Improvement, Hyperion Enterprise, Sarbanes-Oxley Act, Business Analysis, Essbase, Leadership, Consolidation, Financial Analysis, Financial Modeling, Budgets, SEC filings, Internal Controls
Education
University of Minnesota-Twin Cities
MBT
MedImpact Healthcare Systems, Inc. October 2014 - Present
CVS Caremark Corporation January 2011 - May 2013
Aetna May 2006 - December 2010
Cub Pharmacy November 2003 - May 2006
CPP North America August 2001 - October 2003
The Mark Travel Corporation December 1999 - October 2001
Skills
Process Improvement, Customer Service, Team Leadership, Data Analysis, Microsoft Office, Microsoft Excel, Management, Strategic Planning, Training, Leadership, Team Building, Customer Satisfaction, Outlook, PowerPoint, Microsoft Word, Customer Retention, Human Resources, Performance Management, Recruiting, Call Centers, Operations Management, Coaching, Auditing
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Business/Commerce, General
Cornell College 1994 — 1998
Bachelor's degree, Elementary Education
Minnetonka Senior High School 1990 — 1994
High School Diploma
HIT-SI Research Lab at University of Washington March 2015 - Present
WyzAnt Tutoring January 2015 - Present
CPP North America December 2010 - May 2011
C.I.D. Services LLC March 2007 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Engineering, Teamwork, English, Customer Service
Education
University of Washington 2012 — 2015
Bachelor of Science (B.S.), Electrical Engineering
University of Washington 2012 — 2015
Minor, Applied Mathematics
Seattle Central Community College 2011 — 2012
Associate of Science (A.S.)
Innovative Blood Resources August 2014 - Present
Innovative Blood Resources February 2014 - August 2014
Aeon April 2013 - February 2014
CPP North America December 2011 - March 2013
Skills
Human Resources, Customer Service, Training, Strategic Planning, Team Building, Process Improvement, Personnel Management, Workforce Management, Performance Management, Organizational..., Marketing, Leadership Development, Employee Relations, Customer Satisfaction, Customer Retention, Cross-functional Team..., Coaching, Call Center, Account Management, Management, Project Management, Recruiting
Education
Minnesota State University, Moorhead
CAF Red Tail Squadron January 2006 - Present
Self-employed April 2004 - Present
Hugo Citizen Newspaper 2006 - 2010
CPP North America July 2000 - April 2004
Skills
Persuasive and..., Case Studies, Social Media Marketing, Newsletters, Web Content, Social Media Consulting, Website Updating
Education
Metropolitan State University 1986 — 1990
Bachelor of Arts (BA), Marketing Communication
Thomson Reuters June 2015 - Present
CPP North America May 2012 - September 2012
Whole Foods Market April 2011 - June 2012
Skills
Leadership, Account Management, Customer Service, Team Building, Strategic Planning, Microsoft Office, Marketing Strategy, Cross-functional Team..., Management, Team Leadership, New Business Development, Social Media, Microsoft Excel
Education
University of Minnesota-Twin Cities 2014 — 2015
Political Science and Government
DePaul University 2009 — 2014
CPP North America February 2008 - Present
Eagle Medical Clinic July 2008 - September 2008
Young America Corporation Young America May 2003 - July 2007
JDL Marketing January 1999 - February 2002
Skills
Time Management, Customer Service, Sales, Initiative, Communication, Problem solving, Adaptability, Highly Ambitious, Flexibility, Professional..., Dependable Team Player, Professional Services, Highly responsible, knowledgeable, Assembling, Keyboard Skills
Education
Anthem College-Phoenix 2007 — 2008
Medical Assistant Diploma, Medical/Clinical Assistant
Anthem College-Minnesota
CPP North America 2000 - 2012
Nelson Interviewing April 1992 - September 1997
Skills
Call Center
Education
Grand Rapids School of the Bible & Music 1971 — 1975
Christian Education
Northwestern College 1972 — 1973
InComm May 2011 - Present
Plannet Hair And Wigs April 2010 - March 2011
Customer Link May 2009 - February 2010
Wells Fargo Home Mortgage June 2008 - April 2009
CPP North America May 2007 - June 2008
RadioShack July 2004 - May 2007
Education
Normandale Community College 2005 — 2007
General Education, Registered Nursing/Registered Nurse
Normandale Community College 2005 — 2007
Registered Nursing/Registered Nurse
ITT Technical Institute-Duluth
Project Management
CPP North America January 1999 - Present
Harnishfeger Corp August 1980 - January 1996
Skills
Customer Service, Customer Satisfaction, Manufacturing, Continuous Improvement, Purchasing, Process Improvement, Microsoft Office, Product Development, Supply Chain Management, Sales Management, Microsoft Excel, Team Building
Education
Northcentral Technical College 1977 — 1980
Associate's degree, Mechanical Design
American Express Travel Services November 2013 - Present
British Airways July 2005 - November 2013
PRE Holdings, Inc January 2005 - May 2005
CPP North America June 1999 - August 2004
Convergys December 1992 - July 1999
Skills
Ticketing, Aviation, Airline Ticketing, Travel Management, Commercial Aviation, Airline Reservations, Airlines, Amadeus, Amadeus GDS, Business Travel, Call Centers, Customer Service, Customer Service..., Sales, Holiday Packages, Leisure Travel, Group Travel, Travel Planning, System Testing, Customer Service..., Credit Cards, IATA, Training, Flights, Airports
Education
University of North Florida 1992 — 1997
Health/Health Care Administration/Management
Brevard Community College 1990 — 1992
General Studies
seeking employment Receptionist/Administrative AssistantSela InvestmentsNovember 2009 - August 2013
Synico Staffing, Inc. August 2007 - December 2007
CPP North America August 2004 - December 2006
Metris Companies December 1997 - August 2004
Skills
Data Entry, Customer Service, Human Resources, Receptionist Duties, Microsoft Office, Recruiting
Education
Minnesota School of Business
Legal Administrative Assistant/Secretary