Delta Dental of Michigan
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Delta Dental of Michigan Employees
Google July 2013 - Present
University of Michigan January 2013 - April 2013
University of Michigan January 2012 - December 2012
Bloomberg LP June 2012 - August 2012
Delta Dental of Michigan May 2011 - May 2012
University of Michigan March 2011 - April 2011
Skills
C/C++, Java, SQL, JavaScript, Objective-C, HTML, Python, CSS, PHP, C#, SQL Server Management..., MySQL, Software Engineering, Databases, Object Oriented Design, C++
Education
University of Michigan 2009 — 2013
B.S.E. in Computer Science, Computer Science, 3.79
Delta Dental of Michigan 2011 - Present
Jackson National Life Insurance 2009 - 2011
Palmer-Rajput Architecture. L.L.C. 2002 - 2009
Lantz-Boggio Architects 2000 - 2003
LKA Partners, Inc 1997 - 2000
Skills
Healthcare, Finance, Operations Management, Department Development, Business Strategy, Department Budgeting, Business Process..., Electronic Data..., Business Analysis, Data Analysis, Financial Analysis, Requirements Analysis, New Business Development, Architecture, Interior Design, Insurance, Life Insurance, Health Insurance, Dental Insurance, Management
Education
University of Colorado Denver 1993 — 1995
Master's degree
University of Colorado Denver 1993 — 1995
Master's degree
Comcast Cable June 2014 - Present
Delta Dental of Michigan July 2012 - June 2014
Robinson Realty & Management Group April 2012 - July 2013
Verizon Wireless September 2010 - June 2012
Verizon Wireless January 2001 - September 2010
Skills
Call Center, Wireless, Telecommunications, Customer Experience, Customer Retention, Cellular Communications, Mobile Technology, Customer Satisfaction, Mobile Devices, Blackberry, Workforce Management, SMS, Vendor Management, Brand Loyalty, Technical Support, Coaching, Call Centers, Training, VoIP, Sales Operations, Salesforce.com, Leadership, Customer Service, Troubleshooting, Sales, IP, Recruiting, Sales Process, 4G, Process Improvement, Networking, Team Leadership, Employee Training, Solution Selling, Project Management, Team Building, Account Management, Cold Calling
Education
University of Phoenix
Chicagoland Skydiving Center June 2013 - Present
Becky Johns Photography May 2010 - Present
Cramer Krasselt February 2013 - June 2013
Chicagoland Skydiving Center March 2012 - June 2013
Cramer Krasselt January 2011 - February 2013
Delta Dental of Michigan January 2010 - January 2011
Business Marketing Association June 2010 - June 2010
Delta Dental Plan of Michigan May 2009 - December 2009
Grigg Media January 2009 - May 2009
The State News October 2006 - January 2009
Skills
Media Relations, Social Media, Event Planning, Photography, Public Relations, Corporate Communications, Blogging, Journalism, Press Releases, Internal Communications, Marketing Communications, Copywriting, Strategic Communications, Social Media Marketing, Advertising, Editing, Facebook, Copy Editing, Newsletters, Digital Marketing, Digital Media, Digital Strategy, Integrated Marketing
Education
Michigan State University 2005 — 2009
Bachelor of Arts, Advertising, Public Relations
American University of Rome 2007 — 2007
Study Abroad, International Advertising and Public Relations
Ford Motor Company February 2008 - Present
Ford Motor Company April 2001 - February 2007
Kmart Corporation January 2000 - February 2001
Delta Dental of Michigan September 1998 - December 2000
Tata Projects May 1991 - July 1998
Skills
Software Project..., PMP, Requirements Analysis, Integration, SDLC, Software Development, Agile Methodologies, Program Management, Business Analysis, Requirements Gathering, Project Management, Mainframe, PMO
Education
Osmania University 1992 — 1995
M.Tech, Electronics & communication - Digital system
KITS Ramtek 1986 — 1990
B.Tech, Electronics and Communication
University of Michigan-Dearborn January 2013 - December 2013
Self Employed June 2010 - December 2012
American Community Mutual Insurance Company January 2004 - June 2010
Federal APD, Inc. October 2001 - January 2004
RMS Electronic Commerce Systems, Inc. October 1996 - July 1997
Delta Dental of Michigan January 1989 - October 1996
Amerisure Insurance January 1987 - January 1989
Skills
Corporate Communications, Marketing Communications, Internal Communications, Strategic Communications, Editing, Technical Writing, Newsletters, Press Releases, Training, Marketing, Advertising, Email Marketing, Project Management, Proofreading, Public Speaking, Management, Creative Writing, Publications, Research, Project Planning, Software Documentation, Publishing, Product Marketing, Time Management, Event Planning, Access, Social Networking, Social Media, Nonprofits, Leadership, Sales, Teamwork, Strategy
Education
University of Michigan-Dearborn
Bachelor of Arts, Business Administration, Communications, and Organizational Psychology
Groupon July 2013 - September 2014
Katz Media Group June 2010 - June 2013
Katz Media Group October 2007 - June 2010
Delta Dental February 2005 - July 2007
Delta Dental of Michigan May 2004 - February 2005
MeadWestvaco (MWV) 2003 - 2004
Skills
Corporate Communications, Public Relations, Press Releases, Internal Communications, Newsletters, Media Relations, Writing, Editing, Marketing Communications, New Media, Online Marketing, Digital Media, Digital Marketing, Integrated Marketing, Email Marketing, Management, Social Media Marketing, Copywriting, Editorial, Interviews, Advertising, Publicity, Facebook, Radio
Education
University of Dayton 2000 — 2004
BA, Major in Public Relations, Minor in Marketing
Mason High School
Hall, Render, Killian, Heath & Lyman, P.C. October 2014 - Present
Delta Dental of Michigan April 2014 - August 2014
Dykema Gossett PLLC September 2012 - March 2014
Legal Aid Society of San Diego, Inc. October 2011 - September 2012
Gordon & Rees LLP 2010 - 2010
Education
University of Chicago Law School 2008 — 2011
Juris Doctor
University of Notre Dame 2004 — 2008
Bachelor of Arts, Philosophy & Political Science, Cum Laude
The Academy of Our Lady of Peace 2000 — 2004
GED
AvenueFour Analytics December 2014 - Present
Intel Corporation April 2014 - November 2014
Intel Corporation July 2013 - March 2014
Xtremeinsights December 2012 - June 2013
Delta Dental of Michigan March 2010 - December 2012
Independent Consultant August 2009 - December 2012
Field Expert Inc August 2008 - August 2009
Hewlett-Packard January 2007 - July 2008
Knightsbridge Solutions February 2006 - December 2006
Union Switch and Signal 2001 - 2004
Skills
ETL, Data Warehousing, Informatica, Hadoop, SQL, Databases, MapReduce, Hive, Pig, Java, Perl, Regular Expressions, .NET, Data Modeling, Big Data, Python, Machine Learning, Predictive Analytics, Data Science, Mahout, Data Mining, Natural Language...
Education
University of Pittsburgh 2000 — 2004
BS, Electrical Engineering
Delta Dental of Michigan April 2015 - Present
Ford Motor Company May 2013 - August 2013
Big Ten Network Student U April 2010 - May 2013
Eaton Corporation May 2012 - August 2012
Academic Technology Services- Networking Engineering Department October 2011 - August 2012
Michigan State University June 2010 - January 2011
Wayne State University July 2009 - August 2009
Skills
Matlab, Engineering, Testing, PowerPoint, Microsoft Office, Moderate in Python, Moderate in HTML, Proficient in Microsoft..., Moderate in MicroSoft..., Moderate in Adobe..., Moderate in Microsoft..., Moderate in Version One
Education
Michigan State University 2009 — 2016
Bachelor of Science, Computer Engineering, Media and Information
Michigan State University
Delta Dental of Michigan May 2011 - February 2014
Accident Fund Insurance Company of America April 1994 - April 2011
Paragon Systems Consultants August 1990 - April 1994
Starcraft Corporation April 1984 - August 1990
Skills
SQL, Data Modeling, Manufacturing, Accounts Payable, Manufacturing Systems, Inventory Control, Insurance, EDI, SDLC, Business Analysis, Data Warehousing, Access, User Acceptance Testing, Process Improvement, Business Intelligence, Vendor Management, Software Documentation, Data Analysis
Education
University of Notre Dame - Mendoza College of Business 1988 — 1990
MBA, Finance
The George Washington University - School of Business 2006 — 2009
CBA, Business Analyst certification
Michigan State University 1968 — 1973
BA, Social Sciences - Pre-Law
Delta Dental of Michigan June 2010 - Present
JVS January 2010 - June 2010
Blue Cross Blue Shield of Michigan September 1999 - May 2009
Cable & Wireless 1998 - 1999
JDI Technologies 1997 - 1998
Skills
Team Building, Contract Negotiation, Process Improvement, Procurement, PeopleSoft, Purchasing, Negotiation, Global Sourcing, Contract Management, Strategic Sourcing, Analysis
Education
Richmond, The American International University in London
Western Michigan University
BBA, Accounting
Michigan Supreme Court January 2015 - Present
Michigan Supreme Court and Court of Appeals July 2014 - January 2015
Delta Dental of Michigan May 2010 - February 2014
Delta Dental of Michigan November 2008 - May 2010
Delta Dental Plan of Michigan May 2008 - November 2008
The Auto Club Group 2003 - 2008
AAA Michigan 1998 - 2003
The Auto Club Group 1994 - 1998
The Auto Club Group 1987 - 1994
The Auto Club Group 1987 - 1987
Skills
Auditing, Benefits Administration, Business Analysis, Budgets, Call Centers, Change Management, Coaching, Contract Negotiation, Customer Service, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employee Training, Executive Management, HIPAA, HRIS, Health Insurance, Healthcare, Human Resources, Insurance, Internal Communications, Interviews, Leadership, Leadership Development, Management, Mergers, Onboarding, Organizational..., Payroll, PeopleSoft, Performance Management, Policy, Process Improvement, Procurement, Program Management, Project Management, Recruiting, Risk Management, SDLC, Strategic Planning, Strategy, Succession Planning, Talent Acquisition, Talent Management, Team Building, Training, Underwriting, Vendor Management, Integration
Education
University of Michigan - Stephen M. Ross School of Business
Human Resources Executive Program
Wayne State University
Master's Degree, Instructional Technology
Wayne State University
Bachelor's Degree, Criminal Justice
Delta Dental of Michigan October 2013 - Present
Jackson National Life May 2010 - October 2013
Jackson National Life October 2007 - May 2010
American Red Cross August 2006 - December 2006
Skills
Newsletters, Recruiting, Nonprofits, Program Coordination, Editing, Project Coordination, Procedure Development, Procedure Creation, Procedure Manuals, Memos, SharePoint, Technical Writing, Social Media, Software Documentation, Project Management, Communication, Writing, Compliance, Insurance, Health Insurance, Legal Compliance, Document Review, Public Speaking, Research, Management, Process Improvement
Education
Michigan State University 2005 — 2007
Bachelor of Arts (BA), Communication, General
Saginaw Valley State University 2003 — 2005
General Motors June 2015 - Present
IFE Americas INC July 2014 - April 2015
Delta Dental of Michigan June 2012 - August 2012
LorAnn Oils January 2007 - August 2011
Skills
Public Speaking, Microsoft Excel, Microsoft Office, Team Leadership, Matlab, C++ Language, PowerPoint, Linux, Microsoft Word, Social Media, Quality Control, PPAPs, Server Administration, Product Development
Education
University of Michigan 2011 — 2015
BSE, Materials Science and Engineering
Wayne Dalton - Overhead Door- of Lansing March 2014 - Present
Delta Dental of Michigan January 2013 - January 2014
Jeffrey P. Ray & Otis P.C. June 2009 - January 2013
Danford Floors and More 1988 - 2011
Corporate Image Promotions 2007 - 2008
Skills
Legal Research, Legal Writing, Litigation, Legal Assistance, Westlaw, Courts, Intellectual Property, Trials, Civil Litigation, Commercial Litigation, Family Law, Mediation
Education
Northwood University 2009 — 2010
Business Administration, Management
Lansing Commnity College 2011 — 2013
Paralegal Certification, Post- Bachelors Certificate
Delta Dental of Michigan February 2009 - Present
Dr Taylor Family Dental Center September 2008 - March 2009
Sterling Dental PC March 2001 - July 2004
East Warren Dental January 1997 - July 2001
Skills
Insurance, Health Insurance, Employee Benefits, Disability Insurance, Business Analysis, Underwriting, Brand Development, Dental Assisting, Dental Care
Education
Roseville High School
University of Michigan July 2015 - Present
Delta Dental of Michigan October 2013 - July 2015
Delta Dental of Michigan September 2012 - October 2013
Association Benefits Company September 2011 - August 2012
Holt High School July 2009 - August 2010
Michigan Accounts Receivable Collections June 2007 - August 2009
Skills
Public Speaking, Management, Operations Management, Insurance, Microsoft Excel, Project Planning, Risk Management, Quality Assurance, Leadership, Six Sigma Green Belt, Dental Insurance, Computer Proficiency, Quality Process..., Data Analysis, Healthcare, Microsoft Office, Process Improvement, PowerPoint, Research
Education
University of Michigan 2015 — 2017
Master of Health Informatics
University of Michigan 2007 — 2011
Bachelor of Arts (B.A.), History
Holt High School
Delta Dental of Michigan July 2013 - Present
Skills
Treasury Management, Asset Allocation, Bloomberg Terminal, Morningstar Direct, Advent Solutions..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Public Speaking, Strategic Planning, Budgets, Negotiation, Organization, Accounting
Education
Michigan State University 2009 — 2013
Bachelor of Arts (B.A.), Finance
L'Anse Creuse High School North 2005 — 2009
Panduit June 2014 - Present
Panduit September 2013 - May 2014
Mann+Hummel US March 2012 - September 2013
MANN+HUMMEL GmbH January 2012 - March 2012
Delta Dental of Michigan June 2011 - January 2012
Kosch Corporation May 2010 - August 2010
LPL Financial April 2009 - January 2010
Skills
Process Improvement, Management, Business Analysis, Microsoft Office, Customer Service, Marketing, Cross-functional Team..., Analysis, Finance, Accounting, Strategic Planning, Manufacturing, Financial Analysis, Operations Management, Forecasting, Financial Reporting, Budgets, Automotive, Business Planning, Microsoft Excel
Education
Loyola University Chicago 2014 — 2015
Master of Science (M.S.), Accounting
Michigan State University 2007 — 2011
Bachelor of Arts, General Management
Study Abroad - Eli Broad 2008 — 2009
Bachelor of Arts, Finance
Detroit Catholic Central High School 2003 — 2007
High School Diploma
Nordstrom June 2015 - Present
Delta Dental of Michigan February 2011 - May 2015
HP Enterprise Services October 2010 - February 2011
Vertafore September 2008 - October 2010
Hewlett-Packard June 2004 - December 2007
GTA Business Systems April 2003 - June 2004
Computer Builders Warehouse May 2000 - January 2002
Nova Computer Company November 1998 - May 2000
Skills
System Administration, Servers, Unix, HP, HP-UX, Solaris, Linux, RedHat, Red Hat Linux, SELinux, Configuration Management, Troubleshooting, Shell Scripting, Perl, Disaster Recovery, Enterprise Architecture, Requirements Analysis, Leadership, Infrastructure, Data Center, SAN, Firewalls, Regulatory Compliance, ITIL, Identity Management, Active Directory, LDAP, Kerberos, Capacity Planning, DNS, Information Security, Enterprise Software, Performance Tuning, Backup & Recovery..., Weblogic, Cluster, Oracle RAC, Virtualization, VMware, VMware ESX, Cfengine, Linux System...
Education
Baker College 2014 — 2019
Bachelor's Degree, Information Systems
Oakland University 1997 — 2003
Computer Science
Michigan Department of Health and Human Services September 2014 - Present
Michigan Department of Community Health August 2011 - September 2014
Michigan Association of Counties April 2010 - August 2011
Delta Dental of Michigan February 2010 - April 2010
Michigan State University July 2009 - December 2009
MSU Public Relations Student Society of America May 2008 - December 2009
Old Town Commercial Association January 2009 - May 2009
Skills
Public Relations, Media Relations, Press Releases, Social Media, Event Planning, Crisis Communications, Editing, Community Outreach, Newsletters, Internal Communications, Leadership, Fundraising, Social Networking, Research, Social Media Marketing, Policy, Government, Public Policy, Event Management, Strategy, Community Development, Speech Writing, Corporate Communications, Public Health
Education
Michigan State University 2006 — 2009
BA, Communication with a specialization in Public Relations
Sterling Heights High School 2002 — 2006
Delta Dental of Michigan October 2013 - Present
Pierpont Community & Technical College August 2005 - July 2013
The Animal Inn July 2003 - July 2005
Northern Michigan University August 2004 - May 2005
Northern Michigan University August 2003 - May 2004
Corey's Jewel Box March 2002 - July 2003
Information Technology Partners June 2001 - July 2003
Skills
Teaching, Higher Education, Research, Technical Writing, Public Speaking, Editing, Program Development, Curriculum Development, University Teaching, Curriculum Design, Instructional Design, Microsoft Office, Report Writing, Grant Writing, Staff Development, Community Outreach, Leadership Development, Educational Technology, Writing, Proposal Writing, Document Design
Education
Northern Michigan University 2003 — 2005
MA, English Literature and Pedagogy
Northern Michigan University 1996 — 2001
BS, English, Technical Writing
Delta Dental of Michigan February 2015 - Present
Delta Dental of Michigan February 2015 - Present
Education
Oakland Community College 2010 — 2016
Surgical Technology/Technologist
Delta Dental of Michigan July 2015 - Present
Delta Dental of Michigan May 2015 - July 2015
Delta Dental of Michigan April 2009 - May 2015
MSU Global January 2007 - April 2009
Skills
Linux, Weblogic, Apache, HP-UX, Servers, Operating Systems, Java, Bash, Python, Middleware, Java Enterprise Edition, Hibernate, JBoss EAP, Production Support, Web Servers, VMware, Windows, JVM, EJB, System Deployment, Disaster Recovery, J2EE, JPA, JSF, Dynatrace, System Administration, Unix
Education
Michigan State University 2006 — 2011
Bachelor's Degree, Computer Engineering
Delta Dental of Michigan March 2008 - Present
Aerotek December 1994 - March 2008
Skills
Management, Disability Insurance, Healthcare, Social Media, Benefits Administration, Marketing Strategy, Managed Care, Team Building, Leadership, Recruiting, Salesforce.com, Process Improvement, Marketing, Program Management, Dentistry, Life Insurance, Account Management, Health Insurance
Education
Michigan State University 1987 — 1991
Bachelor of Science (BS)
Seminole Community College
Delta Dental of Michigan July 2015 - Present
Lansing Board of Water & Light November 2013 - July 2015
Lansing Board of Water & Light January 2012 - November 2013
Lansing Board of Water & Light August 2011 - January 2012
Lear Corporation February 2006 - December 2007
Skills
Process Improvement, Budgets, Organizational..., Microsoft Office, Leadership Development, Strategic Planning, Program Management, Employee Relations, Analysis, Management, Team Building, Policy, Leadership, Contract Negotiation, Access, Project Management
Education
ELHS
Michigan State University
General Motors May 2015 - Present
TRW March 2011 - April 2015
Conway MacKenzie, Inc. August 2013 - November 2013
Delta Dental of Michigan January 2010 - September 2010
Wayne State University August 2009 - February 2010
American Society of Employers/Thomson Reuters September 2008 - November 2008
ACN July 2007 - August 2008
CBS Radio/WZLX 2005 - 2007
Johnson Electric 2004 - 2005
Skills
Employee Relations, Employee Benefits, Employee Engagement, Health, Safety &..., PeopleSoft, ADP, Microsoft Office, Personnel Recruiting, Manufacturing, International Business, Safety, ADP Payroll, Personnel Selection, Recruiting, Sourcing, Talent Acquisition, Applicant Tracking..., Management, Personnel Management, Technical Recruiting, Coaching, Budgets, Project Management, College Recruiting, Payroll, HRIS, Benefits Administration, Labor Relations, Onboarding
Education
Wayne State University 2009 — 2009
Additional Coursework Completed toward PhD, Management, Organizational Behavior
Wayne State University 2006 — 2008
MBA, Human Resources Management & Corporate Social Responsibility
University of Michigan-Flint 2003 — 2005
BBA, International Business
Brighton High
Delta Dental of Michigan July 2014 - Present
Delta Dental of Michigan July 2012 - June 2014
Delta Dental Plan of Michigan December 2009 - June 2012
Plante and Moran, PLLC January 2005 - December 2009
Education
Michigan State University - The Eli Broad College of Business 2004 — 2005
Master of Science, Accounting
Michigan State University - The Eli Broad College of Business 2000 — 2004
Bachelor of Arts, Accounting
Delta Dental of Michigan October 2010 - Present
LeanDog Inc November 2008 - February 2011
Western Reserve Group November 2008 - April 2009
Oracle Financial Services Software Ltd July 2006 - September 2008
HeraldLogic Pvt Ltd March 2005 - July 2006
Skills
Agile Methodologies, Java Enterprise Edition, Spring, XML, Struts, JSP, Java, PL/SQL, AJAX, CSS, Requirements Analysis, SDLC, Software Project..., Software Development, Hibernate, Web Services, SAML 2.0, Spring Framework, Weblogic
Education
University of Mumbai 2001 — 2004
MCA, Computer Science
University of Mumbai 1998 — 2001
B.Com, Company Accounts and Computer Science
Delta Dental of Michigan January 2013 - Present
Delta Dental of Michigan November 2006 - January 2013
Delta Dental of Michigan November 2003 - November 2006
Michigan State University July 2001 - November 2003
Michigan State University November 1997 - July 2001
Michigan State University July 1986 - November 1997
Skills
Employee Relations, Project Management, Problem Solving, Microsoft Office, Labor Relations, Training, Performance Management, Human Resources, Recruiting, Onboarding, Policy
Education
Michigan State University
Bachelor of Science (B.S.)
Michigan State University
Master of Science (M.S.), Institutional Administration
Delta Dental of Michigan September 2014 - Present
Fraser Trebilcock Davis & Dunlap, P.C. August 2004 - August 2014
Skills
Employment Litigation, Commercial Litigation, Litigation, Civil Litigation, Insurance Defense, Employment Law, Liability, Legal Research, Dispute Resolution, Legal Writing, Trials, Courts, Torts, Breach Of Contract, Trial Practice, Personal Injury, Insurance Law, Mediation
Education
University of Michigan Law School 2001 — 2004
J.D., Law
University of Michigan 1997 — 2001
B.A., History
Delta Dental of Michigan January 2011 - Present
Delta Dental May 2003 - December 2010
Delta Dental of Michigan June 1996 - May 2003
Ameritech March 1995 - April 1996
Ameritech November 1993 - March 1995
Michigan Bell Communication/Ameritech October 1991 - November 1993
Skills
Call Center, Workforce Management, Vendor Management, Insurance, Process Improvement, IVR, Visio, Customer Service, Health Insurance, Business Analysis, Software Documentation, Project Management, Customer Satisfaction, Disaster Recovery, SharePoint, Management, Call Centers, Contact Centers, Troubleshooting, Change Management, Team Building, Team Leadership, Business Process..., Telecommunications, CRM, Customer Experience, Avaya
Education
Michigan State University 1987 — 1991
Bachelor of Arts (B.A.), Telecommunications
Chrysler Group LLC 2011 - Present
Delta Dental of Michigan 2009 - 2011
Ford Motor Company 1993 - 2009
Skills
Global Sourcing, Supply Management, Strategic Sourcing, Product Development, Negotiation, Process Improvement, Lean Manufacturing, Supply Chain Management, Change Management, Procurement, Supply Chain, Management, Purchasing, Team Building, Project Management, Strategic Planning, MRP, Six Sigma, Supplier Negotiation, Materials Management, Inventory Management, Automotive, Continuous Improvement, Logistics, Manufacturing, Cross-functional Team..., Contract Negotiation, Kaizen, Supply Chain..., Supplier Evaluation, Supplier Development, Supplier Quality, Kanban, JIT, Low Cost Country..., Value Stream Mapping, 5S, PPAP, APQP, Manufacturing..., Purchase Management, Cost Reduction, Strategy
Education
Michigan State University
Bachelor of Arts, Business Administration
Michigan State University - The Eli Broad Graduate School of Management
M.B.A., Materials and Logistics Management
Delta Dental of Michigan July 2015 - Present
Michigan Millers Mutual Insurance Company March 2002 - July 2015
Hyperion Solutions June 2000 - February 2002
EDS, an HP company June 1998 - June 2000
CTG November 1997 - June 1998
EDS, an HP company June 1995 - November 1997
Skills
Databases, SQL Server Management..., Microsoft SQL Server, Agile Methodologies, SQL, SSIS, XML, Software Development, Disaster Recovery, T-SQL, Data Warehousing, Database Design, Management
Education
Michigan State University 1989 — 1993
B.S., Computer Science
Lakeshore High School
AINS
Delta Dental of Michigan November 2010 - Present
Allcomm Communications January 2008 - November 2010
Tener Technologies June 2005 - January 2008
Skills
VoIP, Disaster Recovery, Telecommunications, Cisco Technologies, System Deployment, Data Center, Active Directory, Linux, Network Security, Security, Firewalls, Switches, Troubleshooting, Process Improvement, Information Technology, Enterprise Software, Vendor Management, Servers, Integration, Windows Server, VMware, Business Analysis, SQL, DNS, Software Development, System Administration, Network Administration, Requirements Analysis, SDLC, SharePoint, Networking, Databases, Agile Methodologies, Software Documentation, Virtualization, Visio, Software Project..., Cloud Computing, Call Centers, IVR, Operating Systems, TCP/IP, Technical Support, WAN, Microsoft SQL Server
Education
University of Michigan 2000 — 2003
Computer Engineering
Southfield Christian School 1994 — 2000
Wayne State University
BS, Computer Science
Delta Dental of Michigan May 2010 - Present
The Accident Fund December 2005 - October 2009
The ASU Group April 2000 - April 2005
The Accident Fund March 1997 - April 2000
Organization Metrics, Inc. March 1995 - March 1997
NUMETRIX Limited June 1992 - March 1995
Forethought Consultants Ltd. June 1986 - June 1992
Skills
Oracle, Data Warehousing, SQL Tuning, Oracle RAC, Performance Tuning
Education
ITConvergence
Oracle Technology
New Horizons
Database Administration
Oracle University
Database Administration
Oracle University
Database Administration
Oracle University
Database Administration
SkillPath Seminars
Communication
University of Illinois at Urbana-Champaign
Computer Science
Delta Dental of Michigan May 2014 - Present
ICCS, Ltd. January 2010 - May 2014
UOP January 2003 - June 2009
Skills
Project Engineering, Petrochemical, Commissioning, Refinery, EPC, FEED, Petroleum, Gas, Oil/Gas, Piping, Process Engineering, P&ID, Engineering Design, Engineering, Energy, HAZOP, Process Simulation, Factory
Education
University of Michigan 1997 — 2001
B.S., Mechanical Engineering
Time Warner Cable April 2015 - Present
Delta Dental of Michigan January 2010 - April 2015
Delta Dental of Michigan June 2002 - 2010
Michigan National Bank June 1997 - December 2002
Skills
eEye REM and Retina, Rapid7 Nexpose, Core Impact, RSA Envision, Security, Network Security, Information Security, TCP/IP, Active Directory, Firewalls, CISSP, Computer Security, Penetration Testing, RSA enVision, Vulnerability Management, Networking, Troubleshooting, DIACAP, Network Administration, Security, Information Technology, Network Engineering, Incident Response, Operating Systems, Vulnerability Scanning
Education
San Jose State University 1995 — 1997
BS, Management Information Systems
Delta Dental of Michigan June 2013 - Present
Delta Dental of Michigan February 2011 - Present
IBM September 2010 - February 2011
Electronic Data Systems an HP Company January 1997 - December 2009
Electronic Data Systems January 1995 - January 1997
Electronic Data Systems January 1994 - January 1995
Electronic Data Systems January 1985 - January 1994
General Motors Parts Division January 1980 - January 1985
Skills
DB2, JCL, Requirements Gathering, Requirements Analysis, Process Improvement, COBOL, Production Support, Easytrieve, PL/1, SQL, IBM Mainframe, Mainframe, TSO, MVS, Endeavor, Disaster Recovery, Databases, Software Project..., ITIL, Business Process, Integration, ISPF, Testing, Agile Methodologies, Leadership, Team Leadership, Teamwork, Dependable Team Player, User Acceptance Testing
Education
University of Michigan-Flint 1979 — 1983
BS, Computer Science
University of Michigan
Bachelor of Science, Computer Science
The Concept Group January 2012 - Present
Lesley Consulting Services, LLC January 2007 - Present
Physicians Health Plan 2007 - 2011
Delta Dental of Michigan November 1973 - December 2005
Skills
Insurance, Health Insurance, Employee Benefits, Managed Care, Strategic Planning, Healthcare, National Sales Training, Executive Management, New Business Development, Medicare, Process Improvement, Team Building, HIPAA, HMO, Healthcare Industry, Health Policy, Sales, Leadership, Health Savings Accounts, Dentistry, Healthcare Management, Medicaid
Education
Michigan State University - The Eli Broad College of Business 1981 — 1983
MBA, Marketing and Business Administration
Michigan State University 1967 — 1971
Bachelor of Science (BS), Marketing
Shaw Communications January 2015 - Present
Enbridge July 2012 - September 2014
Kohl's Department Stores February 2010 - November 2011
Delta Dental of Michigan September 2006 - December 2009
BEA Systems January 2005 - June 2006
Delta Dental of Michigan November 2000 - January 2005
BEA Systems September 1999 - October 2000
IBM Global Services May 1997 - September 1999
Petro Canada 1995 - 1996
Skills
SOA, Middleware, Oracle Fusion Middleware, ESB, Weblogic, Java Enterprise Edition, SDLC, Agile Methodologies, Technical Architecture, Performance Tuning, Distributed Systems, Enterprise Architecture, Java, Integration, Solution Architecture, Requirements Analysis, Business Analysis, Software Project..., Software Development, IT Strategy, Web Services, Eclipse, Application Architecture, JMS, Websphere, Architecture
Education
University of Alberta 1992 — 1997
Computing Science
Delta Dental of Michigan February 2015 - Present
Budco: The Dialogue Company March 2014 - May 2014
Credit Acceptance March 2012 - October 2013
American Laser Skincare February 2011 - March 2012
Verizon Wireless July 2000 - October 2009
Skills
Exceeding Customer..., Professional Mentoring, Call Centers, Supervisory Skills, Conflict Management, Coaching, Conflict Resolution, Team Building, Cross-functional Team..., Achieving Measurable..., Self-management, Telecommunications
Education
University of Phoenix 2014 — 2016
Bachelor of Science, Human Resources Management and Services, B
University of Phoenix 2011 — 2016
Associate of Arts and Sciences (A.A.S.), Human Resources Management/Personnel Administration, General
Pollard Banknote January 2015 - Present
Delta Dental of Michigan November 2012 - February 2015
Accident Fund Insurance Company of America January 2008 - November 2012
Accident Fund Insurance Company of America 2008 - 2010
Skills
Access, Data Analysis, Health Insurance, Insurance, Management, Research, Strategic Planning, Leadership, Employee Benefits, Process Improvement, Workers Compensation, Microsoft Office, Outlook, Property, Team Building
Education
University of Michigan-Flint 2011 — 2013
MBA, Marketing
Saginaw Valley State University - College of Business and Management 2002 — 2006
BBA, Business Management, Communication
Delta Dental of Michigan April 2012 - Present
Delta Dental of Michigan 1999 - April 2012
Detta Dental of Michigan April 1996 - April 1998
Delta Dental of Michigan August 1994 - April 1997
Delta Dental of Michigan April 1991 - June 1994
Dr. Robert Block 1989 - 1991
Dr. David Ewing 1983 - 1989
Skills
Training, Process Improvement, Customer Service, Call Centers, Health Insurance, Employee Benefits, Underwriting, Healthcare, Management
Education
University of Pennsylvania - The Wharton School 2003 — 2005
Certifified Employee Benefit Specialist, Benefits
Mott Community College 1981 — 1983
Dental Assisting, Dental Assisting
Project Management Institute
Project Management Professional, Project Management
New Penn Motor Express October 2013 - Present
Delta Dental of Michigan October 2012 - Present
VSP July 2010 - Present
New Penn Motor Express March 2012 - October 2013
Holy Spirit Catholic Church December 2010 - March 2012
Health Advocate July 2010 - August 2010
Health Advocate September 2007 - July 2010
AchieveGlobal April 2005 - March 2007
Talbots December 2004 - April 2005
Susquehanna Rehabilitation Services January 2004 - November 2004
Skills
HIPAA, Healthcare, Employee Benefits, Consultative Selling, Account Management, Customer Service, Training & Development, Team Building, Employee Training, Leadership, New Business Development, Sales, Training, Human Resources, Strategic Planning, Public Speaking, Outlook, Time Management, Coaching, Management, Process Improvement, Selling, Microsoft Word, Employee Relations
Education
Saint Joseph's University 1981 — 1985
B.S., Food Marketing with Minor in Spanish
Archbishop Carroll High School 1977 — 1981
High School, Advanced Placement/College Prep
Delta Dental of Michigan 2007 - Present
Skills
Automated Software..., VBA, Microsoft Excel, Manual Testing, Accounting, Process Improvement, System Testing, Business Analysis, Data Analysis, Quality Assurance, SOA, Software Development, Agile Methodologies, Software Documentation, User Acceptance Testing
Education
Universidad Católica Andrés Bello
B.S. in Public Accounting
Rede Critique March 2014 - Present
NASA (Jacobs Technology) February 1994 - July 2013
Gary Greene Better Homes and Gardens Reality December 1990 - May 1996
Texas Commerce Bank March 1982 - February 1987
Delta Dental of Michigan February 1977 - March 1980
Skills
Scheduling, Administration, Documentation, Microsoft Excel, Government, Lotus Notes, System Administration, Process Scheduler, Software Documentation, Supervisory Skills, Data Entry, Analysis, Auditing, Access, Invoicing, Office Administration, Outlook, Telephone Skills, Administrative..., Customer Service, Microsoft Office, PowerPoint, Process Improvement
Education
U of P 2002 — 2004
Business, Business, Physicology
San Jacinto College 1985 — 1986
Computer
Wayne Coummity College 1972 — 1973
Business
Delta Dental of Michigan July 2013 - Present
State of Michigan July 2013 - Present
Delta Dental of Michigan July 2012 - Present
Skills
CCNA acquired in May..., Switches, Data Center, Networking, Cisco Routers, Cabling, Active Directory, VMware, Windows Server, Information Security, Network Security, Firewalls, Servers, Network Administration, Cisco Technologies, SQL
Education
Oakland Community College 2012 — 2013
Computer Science Homeland Security, Computer and Information Systems Security/Information Assurance
Oakland Community College 2009 — 2013
Computer Science System Analyst, Computer Science
DST Health Solutions January 1996 - Present
SelectCare, Inc. January 1993 - December 1995
Mutual of America October 1989 - December 1992
Delta Dental of Michigan June 1977 - October 1989
Education
University of Detroit Mercy
Bachelor of Business Administration (BBA), Personnel Administration
Delta Dental of Michigan June 2014 - August 2014
Skills
Java, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Michigan State University 2014 — 2018
Bachelor of Engineering (B.E.), Computer Science
FCA - North America May 2015 - August 2015
Delta Dental of Michigan September 2014 - December 2014
Skills
Information Technology, IT Project..., Software Development, Linux, Windows, Java, HTML, CSS, C++, Microsoft Office
Education
Michigan State University 2013 — 2017
Bachelor’s Degree, Computer Science with Business Cognate