Disney Parks & Resorts
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Disney Parks & Resorts Employees
mcminamens April 2015 - Present
Kroger May 2001 - December 2014
Harrahs Laughlin Casino & Ht 1999 - 2001
nova group 1997 - 1999
Disney Parks & Resorts 1990 - 1997
Skills
Retail, Merchandising, Customer Service, Jewelry, Casino Gaming, money handling, tourism, Employee Training, Consumer Electronics, Sales, Customer Satisfaction
Education
University of Oregon 1987 — 1990
Bachelor of Arts (B.A.), leisure studies and services
WellCare June 2015 - Present
Disney Parks & Resorts December 2011 - January 2015
CVS Pharmacy October 1999 - December 2011
Skills
Business Analysis, Data Warehousing, Project Management, SQL, SDLC, Business Intelligence, Microsoft SQL Server, Integration, Data Modeling, Databases, Management, Vendor Management, Customer Service, Leadership, Team Building, Sales, Strategic Planning, Process Improvement, Analysis, Training
Education
University of Pittsburgh 1977 — 1981
Chemistry
Disney Parks & Resorts April 2015 - Present
Coastal Discovery Museum April 2014 - Present
Georgia Aquarium June 2010 - August 2012
Skills
Research, Tutoring, Fundraising, Long Distance Running, Organization, Marine Conservation, Marine Biology, Conservation Issues, Water, Scuba Diving, Natural Resources, Animal Husbandry, Biology
Education
University of South Carolina-Beaufort 2012 — 2016
Bachelor of Science (B.S.), Marine Biology and Biological Oceanography
Lambert High School 2008 — 2012
Central Florida Community Arts May 2015 - Present
CFCArts Children and Youth Programs December 2014 - Present
My Gym Orlando October 2014 - May 2015
Disney Cruise Line January 2014 - September 2014
Universal Orlando Resort September 2013 - January 2014
Disney Parks & Resorts January 2012 - December 2013
Disney College Program May 2012 - May 2013
University of South Carolina- Campus Recreation May 2010 - May 2013
Dance Design August 2007 - August 2012
The Ballet School of Chapel Hill January 2005 - August 2012
Skills
Dance Education, Ballet, Group Exercise..., Performing Arts, Contemporary Dance, Dance, Choreography, Theatre, Entertainment, Training, Leadership
Education
University of South Carolina-Columbia 2009 — 2013
Bachelor of Arts (B.A.), Dance Performance and Choreography, English, Summa Cum Laude
ModCloth June 2015 - Present
Disney Parks & Resorts January 2015 - June 2015
Ross Stores, Inc. June 2014 - August 2014
BCBGMAXAZRIAGROUP May 2013 - August 2013
Harvey & Company LLC September 2012 - December 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Teamwork, Time Management, Retail, Leadership, Visual Merchandising
Education
University of Southern California 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
UCI 2010 — 2012
Thermo Fisher Scientific January 2015 - Present
Carnegie Mellon University April 2013 - January 2015
Penn National Gaming June 2012 - April 2013
Disney Consumer Products September 2010 - January 2012
Disney Parks & Resorts 2000 - 2010
Skills
Human Resources, HRIS, Business Analysis, PeopleSoft, Onboarding, SAP HR, Cognos, Business Intelligence, Business Process..., SAP, Access, Analytics, Data Analysis, Process Improvement, SharePoint, Performance Management, Change Management, SDLC, Applicant Tracking..., Organizational..., Business Objects, SQL, Vendor Management, Workday
Education
University of Pittsburgh-Johnstown 1994 — 1998
BA Business, Finance & Information Systems
CXSHXNLY June 2015 - Present
Good Fruit Co. May 2015 - Present
Feedonomics April 2015 - August 2015
American Breakfast Club June 2013 - April 2015
Disney Parks & Resorts August 2014 - January 2015
Jinjjafunny.com January 2013 - January 2015
Idolless Threads June 2012 - August 2014
The Salvation Army January 2012 - July 2013
Ensemble Memo January 2010 - June 2012
Skills
Entrepreneurship, Social Media, Advertising, Microsoft Office, Music, SPSS, Research, SQL, Access, Marketing Analytics, Business Strategy, Strategic Planning, Business Planning, Strategy, Leadership, Social Media Marketing, Competitive Profile..., Microsoft Excel, PowerPoint, SAS, Microsoft Word, Start-ups, Brand Development, Marketing
Education
University of Richmond - Robins School of Business 2011 — 2016
Bachelor’s Degree, Concetration in Marketing and Management
연세대학교 / Yonsei University 2013 — 2014
Business Administration and Management, General
Disney Parks & Resorts February 2014 - Present
T & Sons Professional Painting June 2013 - August 2013
Skills
Hospitality, Event Planning, Event Management, Food, Hospitality Management, Food, Hotels, Resorts, Time Management, Hospitality Industry
Education
University of South Carolina-Beaufort 2013 — 2016
Bishop England High School 2008 — 2012
Mobile Stockholder July 2015 - Present
Disney Parks & Resorts April 2015 - Present
ACI Worldwide March 2015 - April 2015
ACI Worldwide February 2014 - March 2015
Inuvo, Inc. May 2013 - August 2013
Inuvo, Inc. May 2011 - August 2011
Skills
Marketing, Training, Time Management, Recruiting, Sales, Accounting, Customer Service, Finance, Team Building, Analytics, Research, Financial Analysis, Microsoft Excel, Web Marketing, Management, Microsoft Office, Analysis, PowerPoint, Budgets
Education
University of South Florida - College of Business Administration 2009 — 2013
Bachelor of Science (BS), Finance
Pulaski Academy 2006 — 2009
Diploma, Matriculation
The Walt Disney Company July 2013 - Present
Disney Parks & Resorts December 2005 - July 2013
Hong Kong Disneyland May 2005 - October 2005
Disney Parks & Resorts September 2002 - June 2005
Skills
Microsoft Office, Event Planning, Document Management, International Project..., Project Management, Operations Training, Building Relationships, Organizational..., Strategic Planning, Strategic Communications, Social Networking, Public Speaking, Social Media Marketing, Social Media, Leadership, Event Management, Customer Service
Education
University of San Diego
Bachelor of Arts (B.A.), Psychology
Santa Margarita Catholic High School 1994 — 1998
High School Diploma
Movable Ink September 2014 - Present
1800PetMeds May 2011 - September 2014
Disney Parks & Resorts December 2010 - 2011
Sirius Thought December 2007 - 2011
The Walt Disney Company October 2007 - January 2010
Renn Digital 2010 - 2010
Jamboree In The Hills May 2005 - November 2007
Doors Unlimited, INC. May 2003 - November 2007
Skills
CMS, jQuery, CSS, Web Design, HTML, Email Marketing, Email Development, Front-end Design, Project Management, E-commerce, Adobe Creative Suite, Online Advertising, Web Development, Online Marketing, Marketing, Google Analytics, Content Strategy, SEM, Graphic Design, Digital Marketing, SEO, InDesign, Brand Management, Social Media Marketing, Content Management, Flash, Information Architecture, Illustrator, PPC, Creative Direction, Web Analytics, Analytics, Web Marketing, WordPress, Website Development, Branding & Identity, Dreamweaver, Management, Advertising, Social Media, Strategy, Marketing Strategy, Leadership
Education
University of Phoenix
Bachelor of Science, Information Technology
Disney Parks & Resorts October 2013 - January 2015
Connextions September 2008 - August 2013
Convergys March 2006 - August 2008
Skills
Customer Service, Call Centers, Microsoft Office, Troubleshooting, Data Entry, Healthcare Reimbursement, Healthcare, Medicare, Typing, Employee Benefits, Health Insurance, Lotus Notes, Teaching, Microsoft Excel, Microsoft Word, Windows, English, PowerPoint, Research, Outlook
Education
University of Phoenix 2013 — 2017
Bachelor of Science (BS), Psychology
Apopka High School 1996 — 2000
Resort Rentals of Hilton Head Island January 2015 - Present
University of South Carolina August 2014 - Present
Lowcountry and Resort Islands Tourism Institute June 2014 - Present
The Inn at Palmetto Bluff, an Auberge Resort April 2013 - August 2013
Disney Parks & Resorts June 2011 - April 2013
Skills
Hospitality, Customer Service, Hospitality Management, Hospitality Industry, Microsoft Office, Resorts, Microsoft Word, Social Media, PowerPoint, Tourism
Education
University of South Carolina-Columbia 2013 — 2014
Master of Science (M.S.), International Hospitality and Tourism Management
University of South Carolina Beaufort 2009 — 2013
Bachelor of Science (B.S.), Hospitality Management, 3.5
Disney Parks & Resorts January 2015 - Present
Hilton Grand Vacations October 2014 - January 2015
Disney Parks & Resorts September 2014 - November 2014
Disney Parks & Resorts July 2014 - September 2014
Disney Parks & Resorts January 2014 - June 2014
Disney Parks & Resorts June 2013 - January 2014
University of Pittsburgh January 2013 - April 2013
University of Pittsburgh October 2010 - April 2013
University of Pittsburgh September 2012 - March 2013
KDKA TV Pittsburgh May 2012 - August 2012
Skills
Social Media, Television, Broadcast, Editing, Video Production, Photoshop, Final Cut Pro, Microsoft Office, Video, Video Editing, Public Relations, Radio, Journalism, Microsoft Excel, Outlook, InDesign
Education
University of Florida 2015 — 2017
Master's degree, Global Strategic Communication
University of Pittsburgh 2009 — 2013
Bachelor's degree, Communication; English Writing; Latin American Studies
Fleetwood High School 2005 — 2009
Disney Parks & Resorts November 2009 - Present
DBH Productions, Inc. January 2006 - Present
SeaKings Creative Studios, LLC January 2000 - Present
Disney Special Activities March 2010 - August 2010
Skills
Computer Music, Music Composition, Audio Post Production, Film Scoring, Resort Tour Services, Guest Relations, Microsoft Office, Apple Software, CPR Certified, Event Planning, Event Management, Entertainment, Social Media, Film, Creative Direction
Education
University of Oklahoma
Bachelor's Degree, Music
Papa John's Pizza South Bend June 2014 - Present
Disney Parks & Resorts January 2014 - June 2014
Disneyland Resort August 2013 - January 2014
Skills
Facebook, Spanish, Microsoft Office, Sony Vegas, iMovie, Adobe Acrobat
Education
University of Notre Dame 2011 — 2013
Bachelors of Arts and Letters, Double Major: Sociology and Spanish
Fundación de Ortega y Gasset 2012 — 2012
Spanish
Saint Xavier High School 2005 — 2009
High School Diploma
Disney Parks & Resorts January 2015 - Present
Design Sound, Inc. August 2012 - Present
USC Performance Venues August 2010 - December 2014
OC Fair & Event Center July 2009 - August 2010
USC Performance Venues May 2009 - August 2010
USC Performance Venues May 2007 - May 2009
Skills
Technical Direction, Project Management, Audio Engineering, Monitor Engineering, Event Planning, Event Management, Pro Tools, Mac, Microsoft Office, iWork
Education
University of Southern California 2009 — 2011
M.A., Communication Management, Entertainment Emphasis
University of Southern California 2005 — 2009
B.S., Music Industry, Technical Emphasis
The Walt Disney Company January 2015 - Present
Disney Parks & Resorts April 2014 - January 2015
Walt Disney World March 2013 - April 2014
Walt Disney World 2011 - 2013
Corning Credit Union 2009 - 2011
Corning Incorporated 2006 - 2009
Corning Incorporated 2004 - 2006
Corning Incorporated 2003 - 2004
Corning Incorporated 2000 - 2003
Corning Incorporated 1997 - 2000
Skills
IT Strategy, Technical Leadership, Project Management, IT Management, Disaster Recovery, Program Management, ITIL, Team Leadership, Leadership, Networking, Six Sigma, Mobile Technology, Product Management, Management, IT Operations, Vendor Management, Information Technology, Process Improvement, Supervisory Skills, Problem Solving, Presentation Development, Security, Technical Presentations, Network Security, Data Center, Technical Support, IT Solutions, Troubleshooting, System Deployment, Technology Solutions, WiFi, Wireless, Windows Server, Integration, Infrastructure, VMware, Training, Cloud Computing, DAS, IT Service Management
Education
University of Pennsylvania 1988 — 1992
BS, Computer Science
University of Pennsylvania 1988 — 1992
BA, Linguistics
Disney Parks & Resorts October 2014 - Present
Greenway Ford March 2014 - October 2014
MBTI Business Trainging Institute December 2013 - February 2014
SSFSHOP INC. October 2011 - December 2013
American Educational College May 2013 - October 2013
American Educational College May 2013 - August 2013
Skills
Marketing Research, Business Strategy, Business Analysis, New Business Development, ROI Optimization, Budget Process, Product Marketing, Social Media Marketing, Web Development, Online Advertising, Market Research, Marketing, Social Networking, Trade Shows, Brand Management, Digital Strategy, Sales, Business Planning, Competitive Analysis, Pricing, Analytics, Budgets, Brand Awareness, Web Marketing, Sales Presentations, Sales Management, Segmentation, E-commerce, B2B Marketing, Market Analysis, Online Marketing, Brand Development, Facebook, CRM, Strategic Planning, Market Planning, Customer Service, Event Planning, Marketing Management, B2B, Integrated Marketing, Media Planning, Advertising, Project Management, Account Management, Customer Retention, Social Media, Retail, Business Development
Education
DRC Training Center 2014 — 2015
Resorts Training, Sales and Development Consultant
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.), Marketing Research
University of Phoenix 2010 — 2013
Bachelor of Business Administration (B.S.B.A.), Marketing, A
Coldwell Bankers,Guaynabo 2003 — 2003
Real Estate
Modern Hair Stylist, Bayamon, Puerto Rico 1992 — 1993
Tecnical Diploma, Barbering/Barber, 3.90
Emory College, Bayamon, Puerto Rico 1988 — 1990
Air Lines and Tourism, 2.70
Accenture September 2000 - Present
Fannie Mae November 2014 - April 2015
Disney Parks & Resorts September 2014 - September 2014
SAP March 2014 - July 2014
The Dow Chemical Company April 2013 - February 2014
USAA August 2012 - March 2013
Cisco Systems January 2012 - August 2012
Lowe's Home Improvement July 2011 - December 2011
Cisco Systems November 2010 - July 2011
Accenture September 2004 - November 2010
Skills
CA Clarity, HP PPMC, PL/SQL, SQL*Plus, Project Portfolio..., Software Project..., Systems Analysis, Production Support, System Design, VMware Service Manager, Business Analysis, Functional Analysis, VMware, SDLC, PMO, Business Intelligence, Oracle, Testing, Databases, ERP, Resource Management, Requirements Gathering, Project Management, Integration, Requirements Analysis, Business Process, Solution Architecture, Data Migration, Business Process Design, IT Strategy, Business Process...
Education
University of Houston
C, COBOL, Visual Basic, System Analysis and Design courses
University of South Alabama
Bachelor of Science, Business
Think Marketing June 2015 - Present
Ambient Studios LLC June 2012 - Present
Mattel June 2014 - June 2015
Taproot Foundation May 2011 - June 2014
Disney Parks & Resorts November 2012 - May 2014
The Walt Disney Company - Disney Technology Solutions & Services January 2011 - November 2012
Whirlwind Web Enterprises July 2011 - June 2012
Disney Consumer Products June 2006 - January 2011
University of Southern California September 2002 - June 2006
Best Buy LLC November 2005 - May 2006
Skills
Business Analysis, Business Engagement, Requirements Analysis, Mobile, Project Portfolio..., Web Project Management, Certified Project..., Infrastructure Projects, Agile Project Management, Scrum, Infrastructure, Mobile Devices, Project Management, PMP, Vendor Management, Business, Software Project..., Information Technology, CRM, Strategy, Agile Methodologies, SharePoint, Management, Leadership, Team Leadership
Education
University of Southern California 1996 — 2005
BA in Religion, Electrical Engineering, Music Performance
University of Southern California 1996 — 2005
Bachelor's degree, Religion/Religious Studies
Disney Parks & Resorts July 2010 - Present
Amazon.com November 2007 - April 2010
Amazon.com 2005 - October 2007
Amazon.com September 2001 - 2005
RCMT 1999 - 2001
GE Commercial Finance 1999 - 2001
Skills
Agile Methodologies, Scalability, Software Development..., Scrum, Agile Project Management, Software Development, Web Services, Java, Distributed Systems, REST, Amazon Web Services..., Perl, CSS, OOP, Software Engineering
Education
The University of Reading 1982 — 1985
Bachelor of Science (BSc)
University of Reading 1982 — 1985
Computer Science
Disney Parks & Resorts August 2015 - Present
University of Oregon January 2014 - August 2015
Walt Disney World August 2013 - January 2014
YMCA June 2012 - August 2013
Skills
Photoshop, Public Speaking, Microsoft Office, Microsoft Word, Event Planning, PowerPoint, Customer Service, Microsoft Excel, Social Media, Leadership, Social Networking, Food Service, Adobe Creative Suite
Education
University of Oregon 2011 — 2016
Bachelor of Science (BS), Digital Arts
Disney Parks & Resorts June 2015 - Present
ONEOK June 2012 - June 2015
Land Services, Inc. May 2010 - May 2012
Skills
Microsoft Office, Microsoft Excel, Financial Modeling, Data Analysis, Finance, Gas
Education
University of Oklahoma 2008 — 2012
Bachelor of Business Administration (B.B.A.), Finance, General
University of Oklahoma 2008 — 2012
Bachelor of Business Administration (B.B.A.), Energy Management
Disney Parks & Resorts July 2011 - Present
Delta Air Lines April 2007 - June 2011
AT&T / Cingular Wireless April 2006 - April 2007
Accenture March 2003 - March 2005
IBM May 1998 - June 2001
Skills
SDLC, Requirements Gathering, Business Analysis, Integration, Software Documentation, Agile Methodologies, Project Management, Business Requirements, Business Process, Requirements Analysis, Visio, User Acceptance Testing, Process Improvement, Testing, Scrum, Process Modeling, Enterprise Software, SQL, Software Project..., Business Intelligence, SharePoint, Analysis, Management, Software Development, PMP, Training, Vendor Management, PMO, RUP, Systems Analysis, IT Management, Change Management, JIRA, Data Analysis, Requirements Management, Agile Project Management, Release Management, Version One, Program Management, Leadership
Education
University of Maryland University College 2002 — 2004
Master of Business Administration (M.B.A.), Information Technology Management
University of Pittsburgh 1993 — 1998
Bachelor's Degree, Information Technology
Great Minds Creative Productions, LLC February 2015 - Present
Disney Parks & Resorts January 2015 - Present
The Walt Disney Company June 2014 - January 2015
Cardinal Theatre Productions January 2012 - May 2014
Brand New Theatre November 2010 - May 2014
USC School of Theatre Scene Shop August 2010 - May 2014
Los Angeles Music and Art School June 2013 - July 2013
PCPA Theaterfest May 2012 - August 2012
Surflight Theatre May 2011 - August 2011
Skills
Technical Direction, Theatre, AutoCAD, Carpentry, Microsoft Office, MIG welding, Woodworking, Set Design, Photoshop, SketchUp, Illustrator, Stage Management, Wood Turning, Torch Welding, Metalworking, Photography, Marketing, Social Media Marketing, Prop Weapons, Pneumatics, Soldering, Rhino 3D, QLab, Stage Rigging, Performing Arts, Entertainment
Education
University of Southern California 2010 — 2014
Bachelor of Fine Arts (BFA), Technical Direction
The Tatnall School 2006 — 2010
Condado Vanderbilt Hotel April 2015 - Present
International Hospitality Enterprises February 2015 - April 2015
OfficeMax June 2014 - March 2015
Disney Parks & Resorts 2012 - 2014
Disney Parks & Resorts 2011 - 2012
Skills
Customer Service, Sales, Marketing, Human Resources, Microsoft Office, Social Media Marketing, Leadership, Customer Satisfaction, Retail, Team Leadership, Teamwork
Education
University of Puerto Rico-Rio Piedras
Bachelor’s Degree, Marketing and Human Resources
Colegio San Antonio
High School
Le Cordon Bleu February 2015 - Present
Bags Inc. February 2014 - January 2015
University of Phoenix September 2004 - June 2013
Disney Parks & Resorts May 2004 - August 2004
Skills
Microsoft Word, Excel,...
Education
University of Phoenix 2004 — 2005
MBA, Business Administration
Bethune-Cookman University 1999 — 2002
Bachelors of Science, Specific Learning Disabilities/Varying Exceptionalities
Relay Network July 2014 - Present
University of Pittsburgh April 2014 - July 2014
Sallie Mae January 2014 - April 2014
Disney Parks & Resorts May 2013 - January 2014
Nancy Mosser Casting January 2013 - April 2013
CBS Corporation September 2012 - December 2012
Skills
Leadership, Multitasker, Driven, Event Planning, Social Media, Public Speaking, Event Management, Public Relations, Customer Service, Microsoft Office, PowerPoint, Fundraising, Budgets, Microsoft Excel, Social Media Marketing, Community Outreach, Microsoft Word, Non-profits, Press Releases, Research, Social Networking, Time Management, Volunteer Management, Teamwork, Acting, Television, Marketing, Film, Video Editing, Nonprofits, Training, Film Production, Management, Data Driven Testing
Education
University of Pittsburgh 2009 — 2013
Bachelor of Arts (B.A.), Communications, Film Studies
University of Puerto Rico, Río Piedras August 2013 - Present
Puerto Rico Court of Appeals June 2015 - July 2015
Banco Popular de Puerto Rico November 2011 - July 2013
Disney Parks & Resorts February 2009 - August 2009
Skills
Spanish, Customer Service, Strategic Planning, Portugués brasileño, Legal Research, Legal Writing, Microsoft Office, Westlaw, LexisNexis, Legal Translation, Translation, English to Spanish, Team Leadership, Teamwork, Mediation, Social Media, Data Entry, Databases, PowerPoint
Education
University of Puerto Rico School of Law 2013 — 2016
Doctor of Law (J.D.), Law
Universidad de Puerto Rico 2005 — 2011
Bachelor of Arts (B.A.), Political Science and Government, 3.0
Servicios Orientados al Sordo Inc. 2007 — 2009
Professional Certificate, American Sign Language (ASL)
Nautilus Press March 2014 - Present
Disney Parks & Resorts September 2008 - August 2010
Skills
Creative Writing, Voice Acting, Editing, Published Author, Publishing, Online Publishing, Sewing, Fashion Design, Project Management, Costume Design
Education
University of Phoenix 2015 — 2016
Business Administration and Management, General
Disney Parks & Resorts Broadcast Services DirectorDisney Parks and Resorts1986 - 2012
Skills
Video, Entertainment, Broadcast, Television, Social Media, Editing, Video Production, Marketing, Event Management, Post Production
Education
University of Southern California
Bachelor of Arts (B.A.), Journalism
Disney Parks & Resorts March 2015 - Present
United States Soccer Federation 1995 - 2015
Walt Disney World May 2014 - December 2014
Walt Disney World September 2013 - May 2014
Walt Disney World May 2013 - September 2013
Congregation of Holy Cross August 2012 - March 2013
Moreau Seminary, Congregation of Holy Cross August 2011 - May 2012
Diocese of St. Petersburg September 2008 - July 2011
St. Petersburg Catholic High School August 2005 - May 2007
Lockheed Martin June 2004 - August 2004
Skills
PHP, JavaScript, Mac OS X, Ubuntu, Web Design, Blogging, Microsoft Office, HTML, PowerPoint, Excel, Teaching, Word, Social Media, SQL, Java, Customer Service, Programming, C++, Web Development, Wordpress, Dreamweaver, MySQL, English, Linux, Databases, CSS, Windows, Unix, CMS, Facebook, Social Networking, Data Analysis, Microsoft Word, Access, OS X
Education
University of Notre Dame 2011 — 2012
Non-Degree Graduate Student, Theology
University of Notre Dame 2007 — 2008
Non-Degree Graduate Student, Theology
University of Notre Dame 2005 — 2007
M.Ed., Secondary Education
University of Notre Dame 2003 — 2005
B.A., Theology
University of Notre Dame 2000 — 2005
B.S., Computer Science
Disney Parks & Resorts May 2015 - Present
Disney Parks & Resorts October 2014 - May 2015
Disney Parks & Resorts April 2014 - October 2014
Disney Parks & Resorts February 2014 - April 2014
Disney Parks & Resorts October 2013 - February 2014
Disney Parks & Resorts November 2012 - October 2013
Disney Parks & Resorts March 2011 - November 2012
Disney Parks & Resorts September 2008 - March 2011
Disney Parks & Resorts March 2008 - September 2008
Disney Parks & Resorts January 2006 - March 2008
Skills
Hospitality, Resorts, Hotels, Hospitality Management, Customer Service, Hospitality Industry, Food & Beverage, Front Office, Microsoft Office, VIP Services, Club Level Concierge, Disney, Front Desk Operations, Concierge Services, Guest Recovery, Guest Service Management, Food Safety, Lodging, Rooms Division, Hotel Management, Property Management..., Budgets, Customer Satisfaction, Leadership, Meeting Planning, Receptionist Duties, Restaurant Management, Revenue Analysis, Sales, Tourism, Menu Development, Hiring, Corporate Events, Restaurants, Food Service, Employee Training, Training, Team Building, Pre-opening, Inventory Management, Building Relationships
Education
University of Oklahoma 2000 — 2005
Bachelor of Arts, Human Relations
College Hospital costa mesa california 2014 - Present
fashion Deals Rack April 2012 - June 2015
Disney Parks & Resorts 2011 - 2013
Best Buy August 2010 - April 2012
Skills
Sales Operations, Account Management, Customer Service, Store Management, Inventory Management, Sales, Sales Management, Visual Merchandising, Retail Sales, Retail, Merchandising, Customer Experience, Loss Prevention, Customer Satisfaction, Profit, New Business Development, Team Building, Marketing Strategy, Management, Strategic Planning
Education
University of Phoenix
Dip:Bus/Fin & Bsc(Hons):Bus Info Tech, MHA(Healthcare), Health/Health Care Administration/Management
Disney Parks & Resorts September 2012 - Present
Disneyland Resort January 2011 - September 2012
Disneyland Resort September 2008 - January 2011
Disneyland Resort February 2003 - September 2008
The Pollack PR Marketing Group February 2005 - April 2005
Skills
Press Releases, Public Relations, Ap Style, Internal Communications, YouTube, Social Media, New Media, Facebook, Corporate Communications, Social Networking, Copywriting, Social Media Marketing, Publicity, Copy Editing, Tumblr, Public Speaking
Education
University of Southern California 2001 — 2005
Bachelor of Arts, Public Relations
West Hills High School 1997 — 2001
High School
Habitat for Humanity of Southwest Alabama September 2014 - August 2015
American Red Cross- Americorps April 2014 - September 2014
PNC July 2013 - April 2014
U.S. Department of State August 2012 - May 2013
Disney Parks & Resorts January 2010 - May 2011
Skills
Retail Banking, Retail Marketing, Blue Ocean Strategy, Problem Solving, Market Research, SPSS, Merchandising, International Marketing, Logistics, Strategic Planning, Multi Tasking, International Management, Microsoft Office, Time Management, Customer Service
Education
University of South Alabama 2010 — 2012
Bachelor of Science (B.S.), International Marketing
Fachhochschule Worms 2011 — 2011
Study Abroad, International Business
Disney Parks & Resorts January 2015 - Present
Clemson University January 2013 - Present
Skills
R, SAS, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Tableau, Github
Education
Clemson University 2011 — 2016
Master of Science (MS), Mathematical Sciences
University of Science and Technology of China 2007 — 2011
Bachelor of Science (BS), Statistics