El Pollo Loco
Industry: Restaurant company
DescriptionEl Pollo Loco, Spanish for "The Crazy Chicken", is the name of two independent restaurant chains that are controlled by different companies, U.S.-based El Pollo Loco, Inc. and Mexico-based El Pollo Loco, S.A. de C.V. Both companies specialize in Mexican-style grilled chicken and were founded by Juan Francisco Ochoa. Customer service: 1 (877) 375-4968 Headquarters: Costa Mesa, CA Founder: Juan Francisco Ochoa Founded: January 6, 1975 Parent organization: El Pollo LoCo Holdings Inc
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El Pollo Loco Employees
El Pollo Loco June 2013 - September 2014
Spotify March 2014 - June 2014
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Teamwork, Budgets, Customer Service, Social Networking, Leadership, Advertising, Communication, Accounting, Finance, Facebook, Event Planning, Microsoft Office, Public Speaking, Time Management
Education
University of California, Santa Barbara 2011 — 2015
Bachelor's Degree, Economics and Mathematics
University Center, Madrid 2014 — 2014
Spanish
El Pollo Loco Medical AssistantSac family medical center2015 - Present
Skills
Microsoft Excel, Leadership, Customer Service, Public Speaking, Social Networking, Social Media, Microsoft Office, Food Safety, Cashiering, Catering, CPR Certified, Hiring, Management, PowerPoint, Teamwork, Data Entry, Medical Terminology, Time Management, Telephone Skills, Vital Signs, Research, English, Customer Satisfaction, Sales, Outlook, HIPAA, Event Management, Medical Records, Appointment Scheduling, Critical Thinking
Education
Kaplan College-Sacramento
Kaplan College-Sacramento
Medical/Clinical Assistant
Compass Group 2014 - Present
Compass Group March 2011 - Present
Federal Reserve Bank of San Francisco 2011 - 2014
El Pollo Loco 2009 - 2010
El Pollo Loco 2008 - 2009
El Pollo Loco April 2006 - 2007
Chiquita Banana Company B.V. 2004 - 2006
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Sales, Leadership, Restaurants, Restaurant Management, Food Safety, Food, Food, Catering
Education
Universidad Rafael Landívar
sixth semester, Audit/CPA
Sway Me Internet Marketing January 2014 - Present
Syndicate Distribution March 2014 - December 2014
Paul Merrick Construction May 2013 - May 2014
Elements Therapeutic Massage October 2013 - January 2014
A-Squared Technologies June 2011 - August 2011
El Pollo Loco September 2009 - January 2010
Skills
Cashiering, Cash Register, Cash Handling Experience, Restaurants, Food Service, Time Management, Critical Thinking, Filing, Marketing Research, Teamwork, Team-oriented, Food & Beverage, Goal Oriented, Food, Social Media, Public Speaking, Entrepreneurship, Marketing, Team Building, Marketing Strategy, Customer Service, Sales, Social Networking, Strategic Planning, Microsoft Word, Microsoft Office, Event Planning
Education
MiraCosta College 2013 — 2016
Liberty Tax School 2013 — 2013
Tax Preparer, Taxes
Vanguard University of Southern California 2012 — 2013
TM Wireless T-Mobile Branded March 2014 - Present
Hamer Toyota & Scion August 2012 - April 2014
Frontier Toyota April 2013 - August 2013
T-Mobile October 2011 - April 2013
El Pollo Loco June 2008 - August 2011
Skills
Sales Management, Customer Satisfaction, Customer Experience, Customer Service, Management, Cold Calling, Profit, Merchandising, Time Management, Employee Training, Recruiting
Education
ITT Technical Institute-Sylmar 2014 — 2015
Associate's degree, Software Developing
San Fernando High School 2003 — 2007
High School Diploma
Ralphs Grocery Company February 2012 - October 2013
AlliedBarton Security Services April 2011 - October 2013
UC Irvine January 2009 - February 2011
Juvenile Defenders March 2010 - June 2010
UC Irvine September 2006 - December 2008
El Pollo Loco November 2005 - October 2006
Skills
Bilingual-English/Spanis..., Customer Service, Security, Interpreting, Customer Oriented, Customer Engagement, Research, Maintenance & Repair, Laboratory Skills, Organization, First Responder, Dispatchers, Microsoft Office, Computer Proficiency, Management, Team Leadership, Team-oriented, Teamwork, Cash Register, Highly detail oriented, Report Writing, Analitical, CCTV, AED
Education
University of California, Irvine 2006 — 2010
Bachelor of Arts (BA), Criminology, Law and Society
University of California, Irvine 2006 — 2010
Bachelor of Arts (B.A.), Criminology
Denny's October 2004 - Present
Churchs - AFC 2002 - 2003
El Pollo Loco 1999 - 2002
Mr. Gatti's Pizza 1996 - 1999
TCBY Systems Inc 1987 - 1996
Skills
Franchising, Franchise Consulting, Restaurants, Restaurant Management, Income Statement, Menu Development, Food & Beverage, Hospitality, Budgets, Marketing Strategy, Forecasting, Team Building, Strategy, Leadership Development, Leadership, Strategic Planning, Sales, Retail, Negotiation, Multi-unit, Food, Time Management, Profit, P&L Management, Inventory Management, Food Service, Hiring, Training, Operations Management, Market Planning, Marketing, New Restaurant Openings, Customer Satisfaction, Management, Business Development, Public Speaking, Finance, Food Safety, Recruiting, Executive Management, Culinary Skills, P&L
Education
Harvard Business School 2014 — 2014
Building Businesses in Emerging Markets
University of St. Thomas 2000 — 2000
Mini MBA in Franchising
University of Arkansas at Fayetteville 1982 — 1986
BA
catholic high 1979 — 1982
Medical Billing Management January 2013 - March 2013
Jack in the Box November 2011 - December 2012
El Pollo Loco February 2008 - January 2011
Skills
ICD, ICD-10, HCPCS, Cpr Certified, CPT, First Aid, CMS-1500, Microsoft Office, Microsoft Word, PowerPoint, Medical Terminology
Education
Heald College
Associate, Applied Science; Medical Insurance Billing and Coding
Target October 2014 - January 2015
El Pollo Loco October 2013 - October 2014
Ford Motor Company July 2013 - August 2013
Skills
Customer Service, Time Management, Customer Satisfaction, Restaurants, Retail, Hospitality, Food, Inventory Management, Catering, Food & Beverage, Team Building, Microsoft Office, Restaurant Management, Microsoft Word, PowerPoint, Teamwork, Sales, Food Safety, Social Media, Cash Handling, Leadership
Education
Northwest Vista College 2015 — 2017
Business, Accounting and Finance, Freshman
Earl warren high school 2010 — 2014
The Home Depot March 2012 - Present
Sears, Roebuck and Co. June 2008 - September 2008
El Pollo Loco June 2006 - September 2006
Skills
PowerPoint, Sales, Microsoft Office, Microsoft Excel, Research, Windows, Customer Service, Teamwork, Time Management
Education
Mt. San Antonio College 2009 — 2015
Associate's degree, Accounting
Vemma February 2014 - Present
Mendoza Agency July 2010 - Present
El Pollo Loco March 2003 - August 2009
Skills
Training, Property & Casualty..., Customer Service, Commercial Insurance, Life Insurance, Business Development, Restaurant Management
Education
University of Phoenix 2008 — 2010
Bachelor's degree, Business Administration and Management, General
El Pollo Loco April 2012 - Present
El Pollo Loco July 2007 - April 2012
Skills
Microsoft Office, Restaurants, Customer Service, Inventory Management, Food & Beverage, Customer Satisfaction, Hospitality, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Management, Operations Management, POS
Education
University of Phoenix 2011 — 2015
Bachelor of Science, Business Management
Ross Stores, Inc. June 2012 - Present
El Pollo Loco January 2013 - July 2013
IHOP January 2012 - May 2013
Skills
Retail, Customer Service, Child Development, Childcare, Servers, Hosting, Translation, Sales, Supervisory Skills, Training
Education
Pasadena City College 2012 — 2015
Early Childhood Education and Teaching
Health Net Federal Services June 2015 - Present
Panache Salon and spa March 2015 - Present
El pollo loco September 2014 - March 2015
Babysitting January 2010 - May 2012
Education
Sacramento City College 2015 — 2020
Accounting and Business/Management
Sacramento City College 2013 — 2014
Associate’s Degree, Cosmetology/Cosmetologist, General
Cross Keys High School 2008 — 2012
Princess Anne Elementary January 2015 - Present
The Music Staff August 2014 - Present
Ocean Breeze Waterpark May 2012 - Present
Target May 2012 - Present
JMU String Project September 2011 - May 2013
El Pollo Loco June 2008 - August 2010
Skills
Violin, Typing, Viola, Microsoft Word, PowerPoint, Cashiering, Communication, Social Networking, Critical Thinking, Management, Event Planning, Facebook
Education
James Madison University 2010 — 2014
Bachelor of Music (B.M.), String Performance and String Education
Bio-Rad Laboratories September 2006 - Present
Allergan April 1998 - May 2005
El Pollo Loco 1990 - 1993
Skills
Administrative Support, Confidentiality, Microsoft Office, Lotus Notes, Calendars, Scheduling, Databases, Budgeting, Research, Conferences, Planning, Contract Negotiation, Purchasing, Customer Relations, Documentation, Problem Solving, Event Planning, Administration, Document Management, Office Management, Spreadsheets, Teamwork, Supervisory Skills, Budget Management, Fundraising, Invoicing, Proposal Writing, Mentoring, Process Improvement, Spanish, Process Scheduler, Budgets, Administrative..., Customer Service, System Administration, Medical Devices, Microsoft Word, Outlook, Software Documentation, Employee Relations, Biotechnology, FDA, SAP, Office Administration, PowerPoint, Administrative...
Education
Hope International University 2004 — 2005
Business Administration/Finance
Golden West College
Administration of Justice/Criminal Law
The Habit Burger Grill March 2013 - Present
Burger King Corporation October 2011 - March 2013
El Pollo Loco January 2009 - October 2011
El Pollo Loco October 2005 - January 2009
El Pollo Loco February 2004 - October 2005
Denny's July 2002 - February 2004
Sizzler USA May 1997 - July 2002
Education
University of San Diego 1979 — 1983
Political Science; Philosophy
Crespi High School 1975 — 1979
College Prep
Lil Cute Adventures LLC November 2003 - Present
Boys Town May 2003 - June 2006
AIMCO June 2002 - May 2003
Boys Town December 2001 - May 2002
AvalonBay Communities March 1999 - December 2001
El Pollo Loco February 1998 - March 1999
Alcone Marketing Group January 1996 - February 1998
Education
University of California, Irvine 1991 — 2005
Bachelor of Science (BS), Political Science and Government
Charley's Grilled Subs June 2012 - Present
Sephora 2011 - 2012
Charley's Grilled Subs June 2009 - May 2011
El Pollo Loco March 2010 - October 2010
CAL STATE UNIVERSITY SAN BERNARDINO September 2009 - July 2010
Skills
Typing, Communication Skills, Organization, Microsoft Office, Multi-line Phone, Filing, Microsoft Excel, Leadership, PowerPoint, Time Management, Access, Telephone Skills, Cash Register, Data Entry, Sales, Office Administration, Cashiering, Cash Handling Experience, Public Speaking
Education
Riverside Adult School
G.E.D., General Studies
Riverside City College
Quizno's September 2013 - January 2015
El Pollo Loco March 2012 - September 2013
Togo's Eateries LLC December 2007 - March 2012
Dunkin' Brands June 2005 - December 2007
Dunkin Brands Inc, January 2005 - September 2005
Quiznos 2003 - 2005
El Pollo Loco 2002 - 2003
Baja Fresh 2000 - 2002
CKE Restaurants, Inc. May 1982 - 2000
Skills
Instructional Design, Project Management, Franchising, Coaching, Profit, Sales Management, Process Improvement, Performance Improvement, Product Development, Restaurants, Succession Planning, Restaurant Management, Income Statement, Food & Beverage, Leadership Development, Training, Leadership, Food, Employee Training, Food Service, Strategy, Team Building, Strategic Planning, Management, Sales, Food Safety, Customer Service, Marketing, Retail, Cross-functional Team..., Sales Operations, Recruiting, Business Planning, P&L, Time Management, Multi-unit, Business Development, Franchise Consulting, Human Resources, Contract Negotiation, Hiring, Interviews, Organizational..., Inventory Management, Change Management, P&L Management, Customer Satisfaction, Program Management, Operations Management, New Restaurant Openings
Education
Moorpark College 2009 — 2010
In Process
Jack in the Box March 2013 - Present
El Pollo Loco May 2012 - January 2013
Starbucks February 2011 - May 2012
Taco Bell June 2004 - February 2011
Nestle Purina June 2003 - August 2003
Taco Bell January 2000 - July 2002
Draftfcb April 1998 - January 2000
Skills
Product Development, Product Creation, Merchandising, Pricing, Advertising, Analysis, Budgets, Business Planning, Customer Insight, Customer Service, Food, Forecasting, Marketing Strategy, Positioning, Sales
Education
Indiana University - Kelley School of Business 2002 — 2004
MBA, Marketing
University of Tennessee at Martin 1995 — 1997
BS, Business Administration Management
Farmers Insurance Group of Companies September 2010 - Present
El Pollo Loco January 2005 - August 2009
Skills
Term Life Insurance, Property & Casualty..., Umbrella Insurance, Commercial Insurance, Life Insurance, Customer Service, Employee Training, Business Planning, Risk Management
Education
University of Phoenix 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
In-N-Out Burger June 2012 - Present
El Pollo Loco August 2009 - May 2012
SALINAS UNION HIGH SCHOOL District June 2010 - July 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Teamwork, Time Management, Leadership, Public Speaking, AutoCAD, Social Media, Windows
Education
University of California, Davis 2010 — 2014
Bachelors of Science, Civil Engineering
Pack Graff, PLLC July 2015 - Present
Conservice May 2015 - July 2015
SUU Mail Services and Post Office February 2014 - May 2015
Chartwells (Higher Education Division) January 2012 - December 2013
Brian Head Resort December 2011 - April 2012
El Pollo Loco July 2009 - August 2011
Skills
Customer Service, Communication, Reliability, Building Relationships, Listening to customers, Close Attention to..., Time & Attendance, Dependable Team Player, Organization, Leadership, PowerPoint, Public Speaking, Training
Education
Southern Utah University 2011 — 2015
Bachelor of Science (BS), Communication, General
CareerArc Group May 2013 - Present
Mark Burnett Productions May 2012 - December 2012
El Pollo Loco May 2011 - September 2012
Skills
Final Cut Studio, PowerPoint development, Google Docs, Google Analytics, Microsoft Excel, Adobe Creative Suite, Social Media Marketing
Education
University of Southern California 2011 — 2015
Bachelor of Science (B.S.), Business Administration
Sharky's Woodfired Mexican Grill January 2015 - Present
Ruby's Diner, Inc. September 2014 - January 2015
Ruby's Diner, Inc. March 2012 - September 2014
El Pollo Loco November 2007 - November 2011
Johnny Rockets November 2001 - October 2007
Olive Garden/ Darden Restaurants, Inc. 1993 - 2001
Skills
Restaurants, Restaurant Management, Catering, Management, Menu Development, Food, Training, Customer Satisfaction, Income Statement, Franchising, Leadership, Hiring, Hospitality, Customer Service, Time Management, Multi-unit, Food Service, Profit, Coaching, Team Building, New Restaurant Openings, Food & Beverage, Sales, Culinary Skills, Marketing, Franchise Consulting, Labor Control, POS, Inventory Management, Food Safety, Performance Management, P&L, Hospitality Management, P&L Management, Multi-Unit
Education
California State University-Hayward 1973 — 1977
Psychology, Psychology ans Business Administration
Hellenic College/Holy Cross Greek Orthodox School of Theology 1971 — 1973
AA in Theology
Church's Chicken July 2013 - Present
The Krystal Company January 2013 - March 2013
SMS, Inc. August 2011 - November 2012
El Pollo Loco 2000 - 2011
Burger King Corporation/RSI Purchasing Coop July 1987 - March 2000
Skills
Logistics, Cross-functional Team..., Team Building, Inventory Management, Operations Management, Restaurants, Global Sourcing, Supply Chain, Purchasing, Food, Income Statement
Education
University of Tennessee-Knoxville - College of Business Administration
B.S., Logistics, Distribution, Transportation
Modern Gourmet Foods September 2015 - Present
Real Mex Restaurants October 2012 - March 2015
Real Mex Restaurants October 2012 - March 2015
El Pollo Loco, Inc March 2007 - August 2012
El Pollo Loco September 1989 - August 2012
El Pollo Loco, Inc September 1989 - March 2007
Skills
Cross-functional Team..., Sourcing, Budgets, Product Development, Purchasing, Marketing, Negotiation, Food, Inventory Management, Forecasting, P&L Management, Supply Chain, Operations Management, Pricing, P&L
Education
University of California, Irvine 2004 — 2006
Certificate, Supply Chain management
El Pollo Loco December 2011 - Present
Darden Restaurants 2007 - November 2011
Rock Bottom Restaurants 2005 - 2007
Skills
Recruiting, Employee Relations, Talent Acquisition, Talent Management, Human Resources, Leadership, Hiring, Management, Restaurants, Time Management, Culinary Skills, Sales, Cooking, Teamwork, Succession Planning
Education
Purdue University 1985 — 1989
BA
El Pollo Loco December 2011 - Present
Kleinfelder June 2010 - December 2011
Stantec 2005 - August 2010
The Keith Companies May 2001 - September 2005
The Keith Companies Inc. March 1998 - May 2001
CalComp Technology Inc. May 1996 - March 1998
Printronix, Inc September 1994 - May 1996
Coopers & Lybrand September 1991 - September 1994
Skills
Leadership, Due Diligence, Contract Management, Budgets, Contract Negotiation, Project Management, Operations Management, Strategic Planning, Construction, Business Development, Transportation, Financial Analysis, Proposal Writing, Team Building, Mergers, Process Improvement, Forecasting, Engineering, Cross-functional Team..., Program Management, Mergers & Acquisitions, Negotiation, Risk Management, Management, Strategy, Accounting, Business Strategy
Education
Pepperdine University 1997 — 1999
MBA
University of California Santa Barbara 1988 — 1991
BA, Economics with a concentration in accounting
Certified Public Accountant
State of California
TFG Card Solutions, Inc. December 2013 - Present
A & S Auto Sales LLC June 2012 - Present
Epic Systems Inc May 2013 - December 2013
Coast Rehabilitation Services February 2010 - January 2013
El Pollo Loco July 2008 - February 2010
Carls Jr July 2007 - March 2008
Skills
Customer Service, Teamwork, Payroll, Management, Food, Employee Benefits, Sales Management, Social Media
Education
Portland Community College 2013 — 2015
Undergraduate Business
Mt. Hood Community College 2010 — 2013
Undergraduate, Business
Helensview High School
Party City 2013 - Present
Babysitting April 2005 - Present
Atlantic Shores Cooperative Association August 2008 - September 2012
El Pollo Loco June 2008 - July 2008
The Wendy's Company November 2007 - June 2008
Skills
Flexible to Change, Tenacious Work Ethic, Problem Solving, Leadership, Multi Tasking, Dedicated Professional, Work in A Fast Paced..., Learning Quickly, Team-oriented, Following Directions
Education
Old Dominion University 2013 — 2016
Bachelor's degree, Business Administration and Management, General
Tidewater Community College 2013 — 2014
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Tidewater Community College 2010 — 2013
Associate's degree, Business Administration and Management, General
Harte-Hanks, Inc. 2013 - Present
Red Robin Gourmet Burgers September 2010 - Present
El Pollo Loco April 2001 - August 2010
Universal Studios Hollywood October 1996 - October 1999
Skills
Franchising, Income Statement, Marketing, Marketing Research, Restaurant Management, Marketing Strategy, Food Service, Franchise Consulting, Food & Beverage, Restaurants, Market Planning, P&L Management, Food Safety, Profit, Retail, Food, Hospitality, Hiring, Inventory Management, Menu Development, Team Building, P&L, Customer Satisfaction, Operations Management, Leadership, Forecasting, Budgets, Business Planning, Catering
Education
Northwestern University-Kellogg 1974 — 1975
Master of Business Administration (MBA), Marketing/Marketing Management, General, Yes
University of Illinois 1970 — 1974
Bachelor of Arts (BA), Finance, General, Yes
-U.S. Equities- CBRE June 2014 - Present
Robert Morris University June 2009 - Present
Au Bon Pain August 2008 - June 2009
El Pollo Loco June 2007 - November 2007
Skills
Data Entry, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Administrative..., Management, Customer Service, Organization, Cashiering, Time Management, Event Planning, Outlook, Nonprofits
Education
Robert Morris College 2007 — 2010
BA, Accounting
Gordon Tech High School 2002 — 2006
High School Diploma
cofee shop December 2011 - Present
El Pollo Loco July 2007 - December 2011
Skills
Cashiering, Customer Service, Cash Register, Customer Satisfaction, Inventory Management, Restaurants, Data Entry, Cash Handling Experience, Time Management, POS, Food Service, Sales, Telephone Skills, Microsoft Word, Microsoft Office, Microsoft Excel, Filing, PowerPoint, Food, Retail
Education
Santa Ana College 2010 — 2012
Bachelor of Business Administration (B.B.A.)
Mark Burnett Productions April 2012 - September 2012
El Pollo Loco April 2011 - September 2012
Education
Loyola Marymount University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, Sophomore
El Pollo Loco June 2011 - Present
CARLSON RESTAURANTS WORLDWIDE / PICK UP STIX October 2007 - March 2011
El Gallo Giro Corp October 2004 - September 2007
BJ's Restaurant July 2004 - January 2005
Crocodile Enterprises Inc., Burbank CA January 1991 - August 2003
Crocodile Enterprises Inc May 1995 - April 2003
Skills
Sales, Budgets, Restaurant Management
Education
The Culinary Institute of America 1996 — 1997
Chef, French, Italian International Food
Pasadena City College 1986 — 1990
AA - Business
Culinary Institute of America, Grey Stone
Pasadena City College
AA, Business
Retired (unless you hear something) June 2015 - Present
Restaurant Marketers April 2012 - June 2015
Millie's Restaurant & Bakery January 2002 - March 2012
El Torito Restaurants 1998 - 2001
El Pollo Loco 1996 - 1998
Denny's 1986 - 1998
Tomy Corporation 1984 - 1986
Quaker Oats Company 1980 - 1983
Skills
Product Development, Strategic Planning, Field Marketing, Marketing, Strategy, Email Marketing, Online Advertising, Brand Management, Advertising, Management, Leadership, Social Media, Coaching, Contract Negotiation, Program Management, Marketing Communications, Project Planning, Marketing Strategy
Education
UCLA Anderson School of Management 1978 — 1980
MBA, Marketing
University of California, Berkeley 1969 — 1973
BA, English Literature
El Pollo Loco August 2011 - Present
El Pollo Loco June 2005 - August 2011
Produce Marketing Association 2007 - 2009
California Pizza Kitchen August 2003 - June 2005
Prandium 1999 - 2003
CKE Restaurants, Inc. 1996 - 1999
Del Taco LLC 1991 - 1995
Skills
Food, Negotiation, Contract Negotiation, Budgeting, Restaurants, Purchasing, Budgets, Supply Chain Management, Inventory Management, Management, P&L Management, P&L, Income Statement, Packaging, Business Strategy, Distribution Logistics, Forecasting, Operations Management, Cross-functional Team..., Customer Satisfaction, Food Industry, Profit, Team Building, Logistics, Process Improvement, Strategic Planning, Supply Chain, Supplier Risk Management, Customer Service, Leadership, Food Service, Product Development, Retail, Pricing
Education
University of Southern California 1984 — 1988
Bachelor of Arts (BA), Communication, General
El Pollo Loco June 2014 - Present
Ovation Brands October 2010 - June 2014
Splendora Construction and Facilities Management July 2009 - October 2010
The Remy Group November 2008 - July 2009
Wendy's International Inc January 1998 - January 2008
Wendy’s International Inc January 1992 - January 1998
Foodmaker, Inc January 1986 - January 1992
Regal Food Service 1985 - 1986
Xerox 1978 - 1984
Skills
Construction Management, Renovation, Facilities Management, Construction, Additions, Construction Documents, Contractors, Remodeling, Change Orders, Pre-construction, Franchising, Retail, Project Planning, Strategic Planning, Income Statement, Submittals, Customer Service, Contract Management, Budgets, Team Building, Process Scheduler, Restaurants, Operations Management, Management, Leadership, Training, Real Estate, Purchasing, Project Management, Inventory Management, Human Resources, Profit, Engineering, Negotiation, Contract Negotiation, Customer Satisfaction, Cost Control, Business Development, Employee Relations, Employee Training, System Administration, Multi-unit, Real Estate Development, Restaurant Management, Procurement, Inventory Control, Hiring, Time Management, Hospitality, P&L Management
Education
Triangle Tech Inc-Pittsburgh 1975 — 1978
Associate's degree
University of Central Florida June 2011 - Present
Denny's February 2001 - June 2010
El Pollo Loco 1997 - 2001
Bruegger's Bagels 1996 - 1997
Burger King Corporation 1994 - 1996
Burger King Corporation 1994 - 1994
Burger King Corporation 1993 - 1994
Burger King Latin america 1993 - 1994
Burger King Corporation 1989 - 1993
Burger King Corporation 1987 - 1989
Skills
Leadership, Management, Strategy, Strategic Planning, Marketing, Budgets, Sales, Training, Restaurants, Negotiation, Franchising, Program Management, Food Service, Human Resources, Profit, Income Statement, Succession Planning, Organizational..., Marketing Strategy, Leadership Development, Franchise Consulting, Operations Management, Team Building, Brand Management, Contract Negotiation, Coaching, Business Planning, Food, P&L Management, Start-ups, Inventory Management, Customer Service, Team Leadership, Restaurant Management, New Business Development, Hospitality, Time Management, Sales Operations, Public Relations, Multi-unit, Marketing Research, Recruiting, Quality Assurance, Customer Satisfaction, Purchasing, Executive Management, Entrepreneurship, Retail, Cross-functional Team..., Hiring
Education
University of Central Florida 1969 — 1972
B.A., Communications
BevMo! October 2011 - Present
JP Morgan Chase December 2009 - November 2011
Cost Plus, Inc. May 2000 - May 2009
El Pollo Loco January 1997 - May 2000
Bay Area Foods (fka Provigo Corp.) January 1989 - June 1995
Skills
Mergers, Leadership, Forecasting, Retail, Corporate Real Estate, Lease Administration, Property Management, Real Estate, Negotiation, Budgets, Location Intelligence, Strategic Planning
Education
John F. Kennedy University 1986 — 1988
MBA
San Francisco State University, College of Business 1979 — 1983
BS
Nike June 2014 - Present
Kohl's Department Stores September 2013 - January 2014
Sephora February 2013 - December 2013
Walgreens July 2011 - December 2013
El Pollo Loco September 2009 - July 2011
Skills
Retail, Visual Merchandising, Store Management, Retail Sales, Sales, Loss Prevention, Fashion, Inventory Management, Customer Service, Store Operations, Apparel, Sales Management, Styling, Inventory Control, Marketing, Customer Satisfaction, Profit, Cashiering, Driving Results
Education
Irvine Valley College 2012 — 2015
Stanbridge College 2012 — 2013
Bio-Rad Laboratories September 2014 - Present
El Pollo Loco September 2013 - August 2014
Real Mex Restaurants July 2012 - September 2013
Staples February 2010 - June 2012
BMJ Consulting February 2006 - February 2010
Skills
Desktop Application..., Hardware Diagnostics, Windows 7, Windows XP Pro, Mobile Devices, Active Directory, Help Desk Support, Remote Desktop, Remote User Support, Micros, Microsoft Office, Computer Security, Mobile Security, Data Recovery, Customer Satisfaction, Integrity, Windows XP, Technical Support, Customer Service, Team Building
Education
Irvine Valley College 2014 — 2014
CompTIA Network+, Computer Science
Irvine Valley College 2013 — 2013
CompTIA A+, Computer Science
WKS Restaurant Corp June 2007 - Present
Diedrich Coffee March 2000 - May 2007
Denny's Inc. 1998 - 2000
El Pollo Loco 1991 - 1998
Denny's Restaurant Division of Flagstar 1989 - 1991
Denny's 1987 - 1989
KPMG Peat Marwick, CPA's 1982 - 1987
Skills
Mergers, Restructuring, Cash Management, Franchising, Executive Management
Education
University of Michigan 1978 — 1982
Bachelor of Business Administration (BBA), Accounting and Finance
Univ of Detroit Jesuit HS 1974 — 1978
Blytheco, LLC May 2007 - May 2009
El Pollo Loco March 2006 - December 2006
Liberty Heating & Air July 2004 - January 2006
Ortiz Enterprises LLC November 1998 - November 2003
Skills
Customer Service, Microsoft Excel, Troubleshooting, Account Management, Integration
Education
Riverside City College 1990 — 1993
Psychology/Business
Wheelhouse Supply Chain Consulting, LLC March 2010 - Present
Pieology Pizzeria June 2013 - September 2014
El Pollo Loco April 2012 - September 2012
Johnny Rockets May 2010 - April 2012
RED ROBIN INTERNATIONAL May 1996 - May 2010
JOHNSONVILLE FOODS, INC March 1994 - May 1996
SYSCO FOOD SERVICES CO January 1987 - March 1994
Skills
Procurement, Supply Chain, Logistics, Process Improvement, Food, Restaurants, Food & Beverage, Change Management, Sustainable Procurement..., Product Development, Financial Risk, Agricultural Production, Multi-unit, Restaurant Management, Training, Strategic Planning, Purchasing, Leadership, Team Building, Sales, Management, Forecasting, Income Statement, Contract Negotiation, Hospitality, Start-ups, Sales Management, Food Industry, Sales Operations, Pricing, Retail, Food Safety, Negotiation, Food Service, Team Leadership, P&L Management, Profit, Inventory Management, Marketing, Operations Management, Franchising, Hiring, Inventory Control, Customer Satisfaction, Cross-functional Team..., Budgets, Strategic Sourcing, Franchise Consulting, Business Planning, Menu Development
Education
Texas A&M University 1978 — 1981
Business Administration & Economics
Jersey Mike's Subs February 2014 - Present
Darden Restaurants September 2012 - January 2014
Crabb Construction March 2009 - September 2012
Yum Brands, Inc. March 2003 - March 2009
El Pollo Loco February 1994 - March 2003
Skills
Budgets, Process Scheduler, Construction, Operations Management, Construction Management, Team Building, Restaurants, Contract Negotiation, Facilities Management, Contractors, Renovation, Management, Contract Management, Restaurant Management, Value Engineering, Training, Leadership, Submittals, Strategic Planning, Microsoft Office, Retail, Supervisory Skills, Hospitality, Time Management, Project Estimation, Purchasing, Project Planning, Hiring, Cost Control, Franchising, Long-term Customer..., Procurement, Customer Satisfaction, Profit, MS Project, Negotiation, New Restaurant Openings, Cost Management, Income Statement, Human Resources, Multi-unit, P&L, Real Estate, Labor Control, Team Leadership, Special Projects, Remodels, Scheduling, Problem Solving, Guests
Education
Riverside City College 1993 — 1995
HVAC, Blueprint Reading, Cost Estimating
Savannah Technical College 1992 — 1993
HVAC
Paul's TV March 2014 - August 2015
Sekisui TA Industries, LLC 2012 - 2014
Council on Aging, Orange County July 2011 - December 2013
AARP 2011 - 2012
El Pollo Loco 2008 - 2011
Bowtie Inc. 2005 - 2008
Friend Communications 2002 - 2005
Canon 1996 - 2002
Toshiba America Electronic Components, Inc. 1986 - 1996
Skills
Team Building, Sarbanes-Oxley Act, E-commerce, Negotiation, Microsoft Dynamics, VMware, PeopleSoft, Cisco Technologies, Payment Industry, Manufacturing, System Design, Oracle, Re-engineering, HP, Checkpoint, Leadership, Budgets, Software Development, CRM, Information Technology, Management, Strategic Planning, Enterprise Software, Servers, Process Improvement, Software Documentation, Business Planning, Program Management, Integration, SaaS, Security, Strategy, Business Intelligence, Vendor Management, Team Leadership
Education
University of La Verne
MBA, Business Administration
University of Southern California
BS, Finance
National Breast Cancer Coalition 1999 - 2013
Taco Bell June 1991 - January 2010
Yum! Brands Inc. 1992 - 2009
Denny's, Inc. 1989 - 1991
El Pollo Loco July 1987 - June 1989
CKE Restaurants, Inc. April 1976 - June 1987
Carl Karcher Enterprises 1976 - 1987
Skills
Succession Planning, Employee Relations, Onboarding, Multi-unit, Employee Engagement, Performance Management, Training, Hiring, Human Resources, Leadership, Internet Recruiting, Talent Management, Talent Acquisition, Workforce Planning, HR Policies, Leadership Development, Recruiting, Employee Training, Organizational..., Income Statement, Applicant Tracking..., Employer Branding, HRIS, New Hire Orientations, Temporary Placement, Coaching, Time Management, Management Development, Team Building, Benefits Administration, Organizational..., Interviews, Deferred Compensation, Employee Benefits, Restaurant Management, Personnel Management, College Recruiting, Conflict Resolution, Compensation & Benefit, Organizational Design, Labor Relations, Job Descriptions, FMLA, Career Development, HR Consulting, Employee Recognition, Performance Appraisal, Franchising, Culture Change, Employment Law
Education
Pepperdine University 1981 — 1983
MBA
San Diego State University-California State University 1971 — 1974
BA, Graphic Arts
PS89 PRODUCTIONS, LLC June 2009 - Present
Orange County Transportation Authority July 2015 - Present
Yum! Restaurants International 2009 - Present
SmithSolve August 2011 - Present
Metropolitan Transportation Commission 2009 - Present
City of Carlsbad 2009 - Present
Sonic Drive-In 2009 - Present
Del Taco LLC 2009 - Present
El Pollo Loco 2009 - Present
IHOP 2009 - Present
Skills
Video Production, Video, Creative Direction, Television, New Media, Film Production, Broadcast, Advertising, Multimedia, Final Cut Pro, Cinematography, Directing, Social Media, Leadership, Corporate Communications, Commercials, Film, Producing, Media Production, Management, Marketing, Training, Content Strategy, Social Media Marketing, Strategy, Photography, Storytelling, Production, Documentaries, Press Releases, Creative Writing, Copywriting, Digital Media, Strategic Planning, Writing, Post Production, Marketing Strategy
Education
University of Southern California
BA, Cinema Productions, 3.7
Nordstrom August 2013 - Present
Walt Disney World Swan and Dolphin May 2013 - August 2013
True Religion Brand Jeans November 2011 - May 2013
El Pollo Loco October 2007 - November 2011
Walmart March 2010 - May 2011
Skills
Customer Service, Microsoft Office, Sales, Leadership, Social Media, Restaurants, Culinary Skills, Event Planning, Retail, Menu Development, Cooking, Catering, Hospitality, Restaurant Management, Teamwork, Time Management
Education
Johnson & Wales University 2012 — 2016
Bachelor’s Degree, Restaurant, Food & Beverage Management, 3.56
Johnson & Wales University 2012 — 2014
Associate’s Degree, Culinary Arts & Food Service Management, 3.6
El Pollo Loco August 2015 - Present
Corner Bakery Cafe January 2014 - Present
Which Wich? Superior Sandwiches June 2010 - January 2014
Wendy's International, Inc. July 1998 - June 2010
Wendy's International, Inc. August 2003 - July 2007
Wendy's International, Inc. July 1998 - August 2003
Bill's Dollar Store September 1995 - July 1998
Sally Beauty Company 1992 - 1995
Skills
Asset Management, Brokerage, Budgets, Coaching, Commercial Real Estate, Construction, Construction Management, Contract Management, Contract Negotiation, Customer Service, Entitlements, Entrepreneurship, Executive Management, Food Service, Franchise Consulting, Franchising, Hospitality, Income Statement, Investment Properties
Education
The University of Texas at Austin 1986 — 1990
BS, Organizational Communication
Kilgore College 1984 — 1986
Yogurtland August 2015 - Present
El Pollo Loco May 2012 - July 2015
Taco Bell September 1984 - April 2012
Skills
Accounting, Team Building, Budgets, Catering, Customer Service, Event Planning, Food, Hiring, Inventory Management, Leadership, Microsoft Excel, Management, Microsoft Office, Multi-Unit, Operations Management, Negotiation, P, PowerPoint, Process Improvement, Project Management, Recruiting, Restaurants, Sales, Strategic Planning, Time Management, Training, Food
Education
University of La Verne 1979 — 1981
Master of Business Administration (MBA), Marketing
El Pollo Loco May 2014 - November 2014
California's Great America March 2014 - May 2014
Education
KIPP San Jose Collegiate 2011 — 2015
San Jose State University
Bachelor's degree
Bank of America October 2014 - Present
El Pollo Loco August 2012 - April 2015
Bussiness Technologies 2012 - 2013
Skills
Cash Register, Food Service, Cash Handling Experience, Customer Service, Restaurants
Education
Fullerton College 2014 — 2014
Business Administration and Management, General
Orange High School 2009 — 2013
MK Partners April 2015 - July 2015
Sierra Passport & Visa Service January 2014 - May 2015
El Pollo Loco January 2008 - December 2013
Barton Direct Medical Group March 2007 - December 2007
Skills
C++ Programing, Turbo Pascal, Visual Basic, Microsoft Office, Social Media, Project Management, Dreamweaver, Windows 7, Windows XP, Windows 8, Windows Vista, Mac OS, Executive..., IT Operations, Office Administration, Office 365, Management, Event Management, Event Planning, Microsoft Word, Customer Service, Microsoft Excel, Sales, Marketing, PowerPoint, Budgets, Strategic Planning, Leadership
Education
Los Angeles Valley College 2012 — 2015
Associate's Degree, Computer Science, A
Universidad de San Carlos de Guatemala 2004 — 2006
Associate's Degree, Computer Programming, Specific Applications, 86
El Pollo Loco October 2014 - February 2015
TJ Maxx April 2014 - June 2014
We Do Hair Professional June 2013 - September 2013
Skills
Community Outreach, Communication, Organization Skills, Typing, Editing, Transcription, Data Entry, Research, Social Responsibility, At Multitasking, Multimedia, Digital Photography
Education
Pasadena City College 2014 — 2016
Early Childhood Education and Teaching, Sophmore
Perris High School 2012 — 2015
Diploma, General Studies
El Pollo Loco October 2011 - Present
Pizza Hut April 1996 - October 2011
Education
University of Phoenix 2015 — 2018
Bachelor’s Degree, Business Administration and Management, General
UC Irvine May 2014 - Present
El Pollo Loco May 2013 - September 2013
Skills
Customer Satisfaction, Customer Service, Hospitality, Catering, Restaurants
Education
University of California, Irvine 2013 — 2017
Spaghettini Grill and Jazz October 2005 - December 2011
Belmont Brewing Co January 1995 - January 2005
Belmont Brewing Co 1995 - 2005
Red Lobster January 1994 - January 1995
Red Lobster 1994 - 1995
El Pizza January 1991 - January 1994
El Pollo Loco 1991 - 1994
Shakey's January 1984 - January 1991
Shakey's USA 1984 - 1991
Education
Long Beach City College
Photography
Long Beach City College
LumpyCards March 2015 - Present
University of La Verne 2015 - Present
El Pollo Loco August 2006 - Present
El Pollo Loco July 2010 - November 2013
El Pollo Loco August 2006 - July 2010
Skills
Microsoft Excel, PowerPoint, Financial Analysis, Microsoft Office, Microsoft Word, Customer Service, Marketing Strategy, Marketing Communications, Business Strategy, Business Process..., Operations Management, Management Consulting, Business Development, Organizational..., Information Technology, Advertising, Strategic Planning, Time Management, Budgets, Team Building, Training, Customer Satisfaction, Management
Education
University of La Verne 2012 — 2014
Master of Business Administration (M.B.A.)
University of La Verne 2004 — 2009
Bachelor of Science (BS), Legal Studies, General, Paralegal Certification
El Pollo Loco May 2013 - Present
Banorte September 2012 - March 2013
Gobierno del Estado de Tamaulipas January 2010 - August 2011
Skills
Microsoft Office, Administración y..., Microsoft Excel, Microsoft Word, Investigación y..., Microsoft PowerPoint, Liderazgo, Entrenamiento, Capacitación, Organización de eventos
Education
Facultad de Contaduría Publica y Administración 2006 — 2010
Licenciatura, Administración
Universidad Autónoma de Nuevo León 2006 — 2010
Licenciado en administración
El Pollo Loco April 2013 - Present
Naartjie Kids Clothing April 2012 - June 2012
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, HTML, C, Windows, Event Planning, Time Management
Education
Santa Monica College 2012 — 2015
Alexander Hamilton High 2008 — 2012
High School Diploma
El Pollo Loco July 2014 - Present
El Pollo Loco August 2012 - July 2014
John Morrell & Co. June 2011 - August 2012
John Morrell & Co. April 2010 - June 2011
Fathom Communications May 2008 - August 2008
Navistar Inc May 2007 - August 2007
Skills
Budgeting, Forecasting, Analysis, Pricing, Corporate Finance
Education
Purdue University 2005 — 2009
Bachelor of Science, Management, Accounting, Finance, Marketing
El Pollo Loco 2012 - Present
Taco Bell 2008 - 2012
Yum! Brands 2005 - 2008
Taco Bell 2001 - 2005
Skills
Innovative Thinking, Results Driven, Building Strong Teams, Strategic Planning, Construction, Franchising, Real Estate, Mergers & Acquisitions, Business Strategy, Financial Analysis, High Performance Teams, Management, Negotiation, Result Oriented, Construction Management, Income Statement, Retail, Analysis
Education
University of California, Riverside 1988 — 1990
bachelor of science, business economics
Ralphs Grocery Company May 2005 - May 2008
St. Vincent De Paul Villages September 2004 - May 2005
Jack in the Box March 2001 - November 2002
El Pollo Loco September 2000 - April 2001
Jack in the Box October 1998 - June 1999
California Conservation Corps foundation (CCC) August 1997 - September 1998
Skills
Keyboard Skills, Internet, 10 Key, Customer Service, Office Administration, Business Communications, Fax, Office..., Recorder Management, Computer Basic, Team Worker, Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint, Outlook, Dependable, Telemarketing, Copying, Filing, Telephone Skills, Teamwork, Facebook, Windows 7, English, Cashiering, Cooking
Education
San Diego City College 2011 — 2014
Office Administrative Assistant, A-C
Temecula Valley High School 1993 — 1996
High School Diploma, General Study, A-C
Point Loma High School 1992 — 1993
A-D
El Pollo Loco January 2015 - Present
Peralta Design & Consulting September 2011 - January 2015
California Pizza Kitchen June 2005 - September 2011
Trimark RobertClark, Inc March 1993 - June 2005
Skills
Restaurants, Menu Development, Catering, Food & Beverage, AutoCAD, Food Service, Budgets, Culinary Skills, Hospitality, Management, Retail
Education
Orange Coast College
Architecture
University of Phoenix
Business
California Republic Bank June 2015 - Present
El Pollo Loco August 2012 - June 2015
Ricoh Electronics, Inc. (Temp assignment through Kforce Staffing) July 2011 - July 2012
Wipro Technologies (Moved back to CA in May of 2011) September 2010 - May 2011
MFG.com July 2009 - September 2010
Fiesta Brands, Inc. (Company closed in 2009) May 2007 - January 2009
Terra Pacific Landscape September 2001 - March 2007
Aliso Viejo Golf Club January 1998 - September 2001
Saturn of Santa Ana 1991 - 1998
Skills
Process Scheduler, Administrative..., PowerPoint, Microsoft Office, Microsoft Excel, Software Documentation, Microsoft Word, Customer Service, Human Resources, Database Administration, Marketing, Event Management, Budgets, Customer Satisfaction, Management, Office Management, Outlook, Recruiting, Sales, Time Management
Education
Orange Coast College
The Art Institute of Atlanta
Photography
RJD Consulting 2008 - Present
Denny's 2007 - 2007
El Pollo Loco 2000 - 2007
RLLW dba Pizza Hut of San Diego 1997 - 2000
Pizza Hut 1985 - 1997
Skills
Strategic Planning, Operational Excellence, Building Sales, Business Planning, Restaurant Management, Restaurants, Succession Planning, Operations Management, Team Building, P&L, P&L Management, Coaching, Employee Relations, Leadership Development, Profit, Budgeting, Performance Management, Hiring, Negotiation, Business Strategy, Forecasting, Inventory Management, Problem Solving, Customer Service, Profitability, Multi-unit, Process Improvement, POS, P&L responsibility, Financial Analysis, Organizational..., Mentoring, Customer Relations, Market Planning, Income Statement, P&L Responsibility, Recruiting, Franchising, Food, Budgets, Sales, Franchise Consulting, Human Resources, Management, Marketing, Time Management, Product Development, Strategy, Pricing, Local Marketing
Education
Saint John Fisher College
Bachelor of Science, Major: History Minor: Political Science
Togo's Eateries 2015 - Present
CKE Restaurants, Inc. 2007 - 2014
Starbucks Coffee Company 2005 - 2007
El Pollo Loco 2002 - 2005
McDonald's 1987 - 2001
Wendys International 1985 - 1987
Church's Fried Chicken 1981 - 1985
Golden Skillet Corporation 1979 - 1981
Skills
Real Estate, Restaurants, Team Leadership, Real Estate Development, Strategic Planning, Market Analysis, Site Selection, Financial Analysis, Budgeting, Negotiation, Contract Negotiation, Leases, Property Management, Leadership Development, Team Building, Succession Planning, Coaching, Training, Training-Course..., Facilitator, Public Speaking, Process Improvement, Problem Solving, Business Planning, Microsoft Office, Outlook, Word, Excel, PowerPoint, MS Access, GIS Systems Development..., Location Intelligence, Shopping Centers, Budgets, Franchise Consulting, Franchising, Corporate Real Estate, Disposition, Lease Administration, Entitlements, Lease Negotiations, Tenant, Dispositions
Education
The University of Texas at Austin
BBA, Management
Vicious Buzz June 2015 - Present
Stephens College Children School August 2013 - Present
El Pollo Loco March 2013 - Present
Stephens College Phonathon February 2015 - March 2015
Stephens Life Magazine August 2014 - January 2015
Skills
InDesign, Photoshop, Microsoft Word, Illustrator, Microsoft Excel, Access, Public Relations, Marketing, Social Media
Education
Stephens College 2013 — 2017
Strategic Communications- Integrated Marketing
Village Academy High School 2009 — 2013
High School Diploma
El Pollo Loco
Skills
Forecasting, Income Statement, Financial Analysis, Budgets, Leadership, Team Building, Customer Service, Process Improvement, Team Leadership, Accounts Payable, General Ledger, Strategic Planning, Cash Management, Microsoft Excel, Financial Modeling, Finance, Sarbanes-Oxley Act, Accounting, Inventory Management, Cash Flow Forecasting, P&L, Payroll, Profit, Analysis
Education
Montclair State University 1989 — 1994
El Pollo Loco 1996 - 2007
Touche Ross & Co. 1978 - 1982
Education
Loyola Marymount University 1973 — 1978
Guzman y Gomez Mexican Taqueria June 2012 - Present
El Pollo Loco December 2009 - February 2012
Baja Fresh Mexican Grill December 2006 - December 2009
El Pollo Loco March 2006 - December 2006
Perspectives The Consulting Group February 2004 - March 2006
Chi Chi's Mexican Restaurant 2001 - 2004
Webvan January 2000 - June 2001
Sizzler USA 1996 - 2000
Huxtables Kitchen's LLC 1994 - 1996
Restaurants Unlimited 1993 - 1994
Skills
Product Development, Cooking, Innovation, Team Leadership, Manufacturing, Research Project..., Ideation, Food & Beverage Trends, Flavors, Mexican Cuisine, Grill based foods, Food, Mexican, Grill, Food & Beverage, Mediterranean, Culinary Skills, Menu Development, Food Service, Restaurants, Restaurant Management, Project Management, Recipes, Cuisine, Ingredients, Food Safety, Sanitation, Food Industry, Sauces, Menu Engineering, HACCP, Pastry, Food Quality, Fine Dining, Catering, Labor Control, Chef, Chocolate, ServSafe, Seafood, Banquets, Food Cost Analysis, Food Writing, Technical writing, Culinary Travel, Copy Editing, Hospitality, Food Preparation, Menu Costing, Culinary Management
Education
Western Culinary Institute 1990 — 1991
Culinary Arts AOS, Culinary Arts
Culinary Institute Of America Napa Valley 2002 — 2008
Certificate, Menu Development
Los Angeles Valley College 1979 — 1981
Business Administration and Management, General
Quandis, Inc June 2013 - Present
CPI Solutions February 2009 - May 2013
El Pollo Loco September 2004 - January 2009
IPNT December 2003 - August 2004
Comcash May 2001 - December 2003
Skills
Microsoft Exchange, SharePoint, Servers, Data Center, Troubleshooting, Project Management, VMware, Integration, Firewalls, Storage, Disaster Recovery, System Administration, NetApp, Hardware, Microsoft SQL Server, Cloud Computing, IIS, Windows 7, Virtualization, Networking, Managed Services, VPN, Switches, Citrix, XP, Cisco Technologies, Hyper-V, Technical Support, Operating Systems, Network Administration, Active Directory, SQL, Windows, VMware ESX, Help Desk Support, Backup Exec, Windows Server, SAN, Group Policy, Security, IT Strategy, vSphere, SCCM, WAN, TCP/IP
Education
University of Arkansas at Little Rock 1994 — 2000
BBA, Information Technology and Marketing (Double Major)
El Pollo Loco June 2014 - Present
Oakley July 2013 - June 2014
Taco Bell September 2005 - July 2013
Skills
Customer Insight, Financial Modeling, Market Research, Income Statement, Financial Analysis, Real Estate Development, Business Strategy, Business Analysis, Business Planning, Budgets, Market Analysis, Finance, Forecasting, Competitive Analysis, Cross-functional Team..., Strategic Financial..., Corporate Finance, Analysis, P&L Management, Variance Analysis
Education
University of California, Irvine 1998 — 2002
Bachelor of Arts (B.A.), Economics
Aliso Niguel 1994 — 1998
Burger Boss April 2015 - Present
El Pollo Loco 2014 - April 2015
Taco Bell January 2010 - September 2014
Yum! Brands August 2008 - January 2010
Taco Bell Corporate November 2005 - August 2008
Taco Bell January 2002 - November 2005
Taco Bell May 1999 - January 2002
Taco Bell May 1995 - April 1999
Subway February 1990 - May 1995
Skills
Strategic Planning, Restructuring &..., Leadership Assessment &..., Franchise &..., Budgeting & P&L..., Analysis, P, Operations Management, Performance Management, Product Development
Education
University of Phoenix 2000 — 2003
1998, Business Administration, Management and Operations
College De La Salle 1983 — 1987
High School, 1987
El Pollo Loco Northwest Regional Vice PresidentHoward Schultz & AssociatesMay 1997 - December 2001
Ralphs Grocery Company August 1975 - June 1996
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1990 — 1992
Farmer Boys January 2006 - Present
Farmer Boys Restaurants January 2006 - Present
El Pollo Loco 1990 - 2006
Skills
Franchising, Customer Service, Income Statement, Advertising, Executive Management, Food & Beverage, Team Building, Food Service, Restaurants, Restaurant Management, Strategic Planning, Food, Profit, Franchise Consulting, Leadership, Budgets, Field Marketing, Customer Insight, Operations Management, Location Intelligence, P&L Management, Multi-unit, P&L
Education
University of Missouri-Kansas City
BBA, Business
Smith College September 2008 - Present
Smith College September 2008 - Present
El Pollo Loco May 2007 - August 2007
Safeway March 2005 - August 2005
Education
Smith College 2005 — 2009
Bachelor of Arts, History
Information Services Group October 2012 - Present
Staples March 2010 - September 2012
Greenville Technical College November 2007 - February 2009
Denny's Restaurants Inc. March 2006 - April 2007
Denny's Restaurants. Inc. November 2004 - March 2006
ACS, Inc February 2003 - November 2004
Denny's Restaurants, Inc. August 2002 - February 2003
Implementation Specialists For Healthcare (ISH) September 2001 - August 2002
El Pollo Loco February 2000 - September 2001
Advantica Restaurant Group (Denny's, Inc) February 1997 - February 2000
Education
Wilmington University 1995 — 1996
MBA, Business
Lander University 1981 — 1985
BS, Accounting
El Pollo Loco September 2011 - Present
El Pollo Loco September 2011 - Present
Education
The Culinary Institute of America 1986 — 1989
US Federal Government December 2013 - Present
County of San Bernardino September 2011 - April 2012
County of San Bernardino September 2011 - March 2012
Code Compliance Department March 2007 - September 2011
WEEDS Showtime Television July 2011 - July 2011
Pomona Police Department January 2004 - March 2007
El Pollo Loco September 2005 - September 2005
Progressive Insurance February 1999 - May 2004
Continental Airlines January 1998 - February 1999
Allstate January 1995 - December 1997
Skills
Public Administration, Public Policy, Local Government, Government, Customer Relations, ArcGIS, Public Speaking, Microsoft Excel, Outlook, Economic Development, Report Writing, Microsoft Office, Fundraising, Environmental Awareness, GIS, Technical Writing, Customer Service, Team Building, Marketing, Editing, Leadership, Event Planning, Social Media, Research, Policy, Windows, Coaching, Public Relations, Non-profits, Negotiation, Event Management, Analysis, Budgets, Project Management, Facebook, Training, Program Management, Community Outreach, Team Leadership, Leadership Development, Management, Grant Writing, Social Networking, Integration, Microsoft Office..., Microsoft Office Word..., Microsoft Power Point..., Microsoft Office Access..., ESRI - First Year, Organizational...
Education
VVC 2010 — 2012
Mt. San Antonio College 1981 — 1982
Associate of Arts (AA), Tourism and Travel Services Management
Ganesha High School
El Pollo Loco July 2012 - Present
NBCUniversal, Inc. December 2010 - April 2012
News America Marketing July 2007 - November 2009
Education
The University of Texas at Austin - Red McCombs School of Business 2003 — 2007
BBA, Marketing
El Pollo Loco November 2006 - July 2011
Behr Process Corporation February 2004 - November 2006
Prandium Inc February 1998 - February 2004
Education
University of Redlands 2004 — 2006
Master, Business Administration: Global Business
University of California, Irvine 1999 — 2001
Certificate, Supply Chain Management
California State University, Long Beach 1992 — 1997
Bachelor, Business Administration: Management Information Systems
El Pollo Loco April 2015 - Present
Victor Valley Electric September 2014 - January 2015
Classic Installs, Inc. October 2013 - March 2014
T&B Electric February 2012 - October 2013
Sun City Palm Desert Community Association April 2011 - October 2011
Lake Electric, Inc July 2010 - April 2011
Mt Olympus Rehab Center (PLUM Healthcare) October 2009 - March 2010
Wendys International January 2003 - June 2009
Wendys International, Inc January 2000 - January 2003
Evans Electric, Inc September 1997 - January 2000
Skills
Financial Analysis and..., Profit & Loss Management, Budget Prepartion and..., Customer/Client Relation, Employee/Management..., Production/Results..., Detail Orientation, Electrical..., HVAC-R EPA Certified, Preventative..., Big Picture Vision, Energy Management, Written and Oral..., Web Based Data..., Web Based Work Order..., Parts and Equipment..., Team Building and..., Electrical..., HVAC/Refrigeration..., Microsoft Office..., Outlook/Gmail/Lotus..., Reading Blueprints, Situational Leadership, Vendor Management, Value Driven Negotiation, Project Coordination, Multitasking, Prioritization, Scheduling, Fire Alarm..., Independent Analytical..., Blueprint Reading, Process Scheduler, Microsoft Office, Income Statement, Construction Management, Management, Purchasing, Entitlements, Leadership, Customer Satisfaction, Project Planning, Training, Franchising, Facilities Management, Contract Negotiation, Operations Management, Restaurants, Contract Management, Budgets
Education
Salt Lake Community College 1996 — 2000
Certificate, Electrician, HVAC
Kearns High School 1992 — 1995
Diploma, General Education
Bloomin' Brands, Inc. July 2015 - Present
MOD Pizza January 2015 - July 2015
Darden Restaurants June 2010 - November 2014
S&E Construction July 2009 - June 2010
Bergman Construction 2008 - 2009
Brinker International 1998 - 2008
Brinker International 1998 - 2008
Jack in the Box 1995 - 1998
Denny's 1990 - 1994
El Pollo Loco 1987 - 1990
Skills
Restaurants, Process Scheduler, Construction, Facilities Management, Team Building, Cost Control, Inventory Management, P&L, Construction Management, Income Statement, Budgets, Food Service, Sales, Negotiation, Renovation
Education
University of California, Riverside 1975 — 1980
BS
Squirrel Systems February 2015 - Present
Real Mex Restaurants August 2014 - January 2015
Del Taco LLC May 2010 - August 2014
SSP America July 2009 - May 2010
El Pollo Loco September 2007 - July 2009
IHOP March 2004 - August 2007
Specialty Restaurants Corp March 1994 - November 2003
Skills
POS, Vendor Management, Customer Satisfaction, Income Statement, Inventory Management, Retail, Restaurants, Computer Hardware, Hospitality, Profit, Customer Experience, P&L Management, Restaurant Management, Food & Beverage, Customer Service, Time Management, Hiring, Networking, Leadership, Management, Marketing, P&L, Training, Team Leadership, Team Building, Troubleshooting, Process Improvement, Windows, Windows 7, Windows XP, Telephone Skills, Cross-functional Team...
Education
Mt. San Antonio College 1993 — 1995
AA, Information technology
Arbys February 2010 - Present
El Pollo Loco October 2009 - May 2010
Fiesta Brands INC October 2007 - October 2009
Lenny's Sub Shop October 2007 - October 2008
RaceTrac Petroleum August 2007 - October 2007
Arby's Restaurant Group December 2005 - August 2007
Skills
Restaurants, Food Service, Restaurant Management, Customer Service, Inventory Management, Customer Satisfaction, Time Management, Income Statement, Sales, Hospitality, Cashiering, Retail, Microsoft Office, Microsoft Word, Multi-unit
Education
Paulding County High School 2002 — 2007
Georgia State University
Dairy Queen July 2015 - Present
Drury Lane Oakbrook Terrace Theater and Conference Center August 2014 - Present
Barrocos Pizza May 2013 - December 2013
Dunkin Donuts Baskin Robbins June 2008 - May 2011
El Pollo Loco November 2007 - May 2008
Davis Street Fishmarket April 2007 - September 2007
Bistro Margo March 2006 - November 2006
Emilos Tapas May 2002 - July 2006
Joes Be Bop April 1998 - April 2001
Monroe Club April 1992 - July 1996
Skills
Food, Restaurants, Hospitality, Food & Beverage, Fine Dining, Restaurant Management, Customer Satisfaction, Hospitality Management, Purchasing, Catering, Food Service, Customer Service, P&L, Menu Development, Hiring, Hospitality Industry, Hotels, Employee Relations, Inventory Management, Banquets, Marketing Strategy, Income Statement, Process Scheduler, Marketing, Guest Service, Team Building, Budgeting, Event Management, Word, Coaching, Micros, Operations Management, Event Planning, Forecasting, Microsoft Office, Problem Solving, Negotiation, Outlook, Public Relations, Team Leadership, Promotions, Excel, Cost Control, Advertising, Public Speaking, Planning, Sales, Budgets, MICROS, Wine
Education
Roosevelt University 1989 — 1991
not yet completed, Hospitality Administration/Management, c
Echols International Hotel and Travel Schools 1988 — 1989
Hotel Front Office / Food and Beverage Management, Hotel/Motel Administration/Management / Food and Beverage Management, B
Bon Secours In Motion Physical Therapy and Sports Performance September 2011 - Present
Old Dominion University May 2011 - Present
James Madison University August 2009 - May 2011
US CLub Soccer July 2010 - August 2010
Eastern Virginia Medical School May 2010 - August 2010
Virginia Aquarium and Marine Science Museum May 2010 - June 2010
Softek International June 2009 - August 2009
In Motion Physical Therapy and Sports Performance June 2008 - August 2008
El Pollo Loco June 2008 - August 2008
Neighborhood Youth Soccer League 2004 - 2008
Education
Old Dominion University 2013 — 2016
Doctor of Physical Therapy
Old Dominion University 2011 — 2013
Biology
James Madison University 2009 — 2011
Biology, Psychology, Medicine
El Pollo Loco September 2010 - Present
Education
Los Angeles Valley College 2010 — 2010
HR Assistant
El Pollo Loco June 2011 - May 2013
Skills
Proficient Communicator, Microsoft Excel, QuickBooks, Bookkeeping, Payroll
Education
Los Angeles Mission College 2011 — 2013
Accounting
El Pollo Loco January 2015 - Present
Shea Family- Acquired by Ensign Group March 2013 - January 2015
Rubio's Restaurants, Inc. May 2008 - March 2013
Sony Online Entertainment May 2006 - May 2008
Treasures Furniture November 2004 - May 2006
Creative Host Services - (NASDAQ, Co.)-Acquired by Compass Group June 2003 - November 2004
Steakhouse Partners-Paragon Steakhouse Restaurants - (NASDAQ, Co.) February 2000 - June 2003
Pure Bioscience- (NASDAQ, Co.) August 1996 - February 2000
Marketquest Group/ Advance Business Products 1995 - 1996
Skills
Accounts Receivable, Forecasting, Financial Reporting, Sarbanes-Oxley Act, QuickBooks, Accounting, GAAP, Inventory Management, Consolidation, Microsoft Excel, Financial Accounting, General Ledger, Budgets, SEC filings, Financial Analysis, Revenue Recognition, Tax, Finance, Financial Modeling, Analysis, Income Statement, Tax Preparation, Accounts Payable, Auditing, CPA, Payroll, Tax Accounting, Financial Statements, Variance Analysis, Great Plains Software, Cash Flow, Bank Reconciliation, Account Reconciliation, P&L
Education
San Diego State University-California State University 1991 — 1995
BS, Accountancy
El pollo loco
Skills
Franchising, Restaurants, Franchise Consulting, Restaurant Management, Food, Food & Beverage, Hospitality, Menu Development, Customer Service, Marketing, Food Safety, Time Management
Education
University of Miami 1979 — 1979
Business Administration and Management, General
VSP Vision Care November 2013 - Present
InsurMe.Co January 2012 - Present
American General Life Companies January 2012 - Present
Sauls Insurance Agency. November 2009 - Present
El Pollo Loco May 2005 - August 2009
The Wendy's Company December 2004 - May 2005
Wendys International May 2002 - December 2004
Starbucks April 2000 - April 2002
Starbucks February 1997 - April 2000
Skills
Coaching, Financial Analysis, Leadership Development, Multi-unit, Restaurant Management, Restaurants, Food Service, Income Statement, Franchising, Inventory Management, Customer Service, Profit, Food Safety, Food, Food & Beverage, Management, Leadership, Budgets, Training, Sales, Customer Satisfaction, Hiring, Sales Management, Insurance, Employee Training, Team Building, Employee Relations, Marketing, Human Resources, Recruiting, Operations Management, Employee Benefits, Retail, Time Management, Data Entry, Performance Management, P&L, Forecasting, Interviews, Team Leadership, Multi-Unit
Education
National Education Center-Bryman campus 1993 — 1995
Diploma, Medical Assistant
Los Angeles City College 1993 — 1994
Belmont High School 1989 — 1992
High School Deploma, General education studies
Habitat for Humanity of Broward Inc. August 2014 - Present
QK Holdings, LLC January 2014 - Present
Habitat for Humanity ReStore August 2010 - Present
KS&P Restaurants June 2000 - June 2008
Dennys Corporation December 1996 - January 2000
El Pollo Loco January 1995 - December 1996
Burger King Corporation 1981 - 1995
Skills
Restaurants, Food Safety, Profit, Restaurant Management, Marketing Strategy, Menu Development, Food, Training, Catering, Business Planning, Strategic Planning, Franchising, Contract Negotiation, Operations Management, Inventory Management, New Restaurant Openings, Budgets, Food Service, Team Building, Retail, Culinary Skills, Food & Beverage, Hospitality, Leadership, Multi-unit, Income Statement, Customer Service, Franchise Consulting, P&L Management, Sanitation, Hiring, Customer Satisfaction, Forecasting, Market Planning, Food Industry, Hospitality Management, Local Marketing, Food Quality, HACCP, Purchasing, Profit Maximization, Employee Training, Multi-Unit Management, Process Scheduler, Food Cost Management, Inventory Control, Sales, P&L, Labor Control, Food Cost Analysis
Education
The University of Connecticut
Vistage Worldwide August 2013 - February 2015
Virtus Holding Ltd. November 2012 - June 2013
The Lotus Cafe August 2012 - January 2013
Do It With Icing June 2011 - July 2012
Army & Navy Academy August 2008 - May 2012
El Pollo Loco July 2010 - December 2010
Education
Northeastern University 2014 — 2017
Bachelor’s Degree, Health/Health Care Administration/Management, Junior
MiraCosta College 2012 — 2014
Associate’s Degree, Health Science
Dr.Collins, Inc. January 2014 - Present
CH Distribution January 2013 - January 2014
Phi Gamma Delta March 2012 - February 2013
Airsoft X Sports August 2007 - January 2012
Airsoft X Sports, City of industry, CA August 2007 - January 2012
El Pollo Loco November 2010 - December 2011
El Pollo Loco April 2010 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Educational Leadership, AutoCAD, DC Circuits, AC Circuits, Visual Basic, Visual C++, Team Leadership, Customer Service, Public Speaking, Social Networking, Facebook, Social Media, Outlook, Event Management, Non-profits, Marketing, Coaching, Recruiting, Editing, Team Building, Fundraising, Conflict Resolution, Leadership Development, HTML, SPSS, Data Entry, Leadership, Event Planning, Nonprofits, Sales, Time Management, Teamwork, Training, Inventory Management, Retail, Online Marketing, Google Docs
Education
University of California, Irvine 2010 — 2013
Bachelor of Arts (B.A.), Sociology & Psychology
Mt. San Antonio College 2008 — 2010
Associate of Arts (A.A.), Psychology and Social Behavior
Don Bosco Technical Institute 2004 — 2008
High School, Electrical and Electronics Engineering
Mystic Grill February 2013 - Present
Metro Pcs Wireless September 2013 - April 2014
El Pollo Loco November 2006 - July 2012
Skills
Customer Service, Fast Learner, Cleaning, Teamwork, Friendly Personality, Fasteners, Skilled Multi-tasker
Education
San Diego Continuing Education 2013 — 2015
High School, SAN DIEGO CONTINUING, 12 Grade
San Diego City College August 2010 - Present
Von's April 2013 - August 2013
Cuyamaca College August 2008 - August 2010
El Pollo Loco June 2007 - August 2007
Signs Now June 2006 - June 2007
andreasen's bakery June 2006 - August 2006
andreasen's bakery June 2006 - August 2006
buddha for you May 2005 - May 2006
Skills
Art, Writing, Loyal, Always Willing to Learn
Education
Humboldt State University 2007 — 2008
El Pollo Loco July 2013 - Present
St. James AME Church 2003 - 2008
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Typing, Office Equipment, Computer Hardware, Computers, Customer Service, Data Entry, Forklift Training, Word Processing
Education
Modesto Junior College 2005 — 2008
Computer Science
Pitman High School 2002 — 2005
High School
California Recycles August 2013 - Present
El Pollo Loco January 2007 - March 2011
Skills
Computer Repair, Microsoft Word, Microsoft Excel, Microsoft Publisher, Computer Hardware, Customer Service, People Skills, People-oriented, Cash Handling Experience, Computer Maintenance, Software Installation, Time Management, Critical Thinking, Teamwork, Microsoft Office 2007, Inventory Management, Windows, Networking, Friendly Personality, Learning Quickly, Team-oriented, Patience, Fast-paced, Technical Support, Windows XP, Windows 7, Goal Oriented, Hardware, PowerPoint, Hospitality, Windows Vista
Education
Itt technical institute- Sylmar 2013 — 2015
Bachelor's degree, Cyber Security
ITT Technical Institute-Sylmar 2011 — 2013
Information Technology in Computer Networking Security
Polytechnic High School 2005 — 2009
High School Diploma
RIP Halloween October 2011 - November 2011
Diamond Reporters March 2010 - August 2010
Ocean Beauty Seafoods September 2009 - December 2009
El Pollo Loco October 2005 - April 2006
Skills
Microsoft Office, Organization, Problem Solving
Education
Fullerton College 2009 — 2013
Associate of Arts (AA), Criminal Justice/Law Enforcement Administration
Origami Merchant January 2010 - Present
Pimpin Inc January 2008 - January 2010
El Pollo Loco January 2007 - January 2008
Education
University of Phoenix 2006 — 2010
Bachelor's degree, Arts, Entertainment, and Media Management, 1.0
Garden Fresh Restaurant Corp. (dba Souplantation & Sweet Tomatoes Restaurants) October 2011 - Present
El Pollo Loco September 2007 - June 2011
Baja Fresh May 2006 - October 2007
Education
Mt. San Antonio College 2013 — 2015
Legal Assistant/Paralegal
Ontario High School
El Pollo Loco 2009 - 2011
Education
Northwest Vista College 2011 — 2013
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
El Pollo Loco September 2011 - Present
THINK Together August 2010 - November 2010
Del Taco LLC July 2008 - February 2009
Skills
Customer Service, Food & Beverage, Elementary Education, Musicians, English, Research and Social..., Cooking
Education
UCI 2007 — 2013
Bachelor of Science (BS), Political Science, Social Science
University of California, Irvine 2007 — 2013
Bachelor of Science (BS), Political Science and Social Science/ Research and Social Policy
Spic & Span Maintenance September 2010 - January 2014
El Pollo Loco July 2009 - July 2010
Kmart Corporation June 2006 - December 2008
Education
Long Beach City College 2013 — 2016
El Pollo Loco March 2011 - Present
UCLA January 2011 - May 2011
University of Southern California July 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Los Angeles Trade Technical College 2011 — 2014
Transfer
USC Upward Bound Program SE/C 2008 — 2011
Thomas Jefferson High School 2007 — 2011
High School Diploma
LAUSD
Staples September 2012 - April 2014
El Pollo Loco November 2010 - July 2012
El Pollo Loco August 2008 - September 2009
Skills
Customer Service, Cashiering, Computer Repair, Computer Hardware, Sales, Microsoft Office, Computer Maintenance, Troubleshooting, Technical Support, Software Installation, Management, Networking, Printers, Process Improvement, Windows Server
Education
Savanna high school 2006 — 2010
High school diploma
Stanbridge College
El Pollo Loco October 2012 - Present
Education
San Joaquin Valley College-Modesto 2013 — 2014
Associate of Science (A.S.), Medical/Clinical Assistant
El Pollo Loco May 2008 - June 2008
Skills
Bilingual-English/Spanis...
Education
Mesa Community College 2010 — 2016
Mesa Community College 2010 — 2014
El Pollo Loco March 2013 - Present
El Pollo Loco March 2013 - Present
Starbucks July 2010 - December 2012
Safeway July 2010 - December 2012
Skills
Customer Service, Cash Register, Regulations, Bookkeeping, Management, Time Management, Team Management, Food Safety, Workplace Safety, Inventory, Inventory Control, Invoicing, Communication, Typing
Education
Raymond S. Kellis High School 2008 — 2010
High School Diploma
Glendale Community College
Motel 6 2012 - 2013
El Pollo Loco February 2011 - July 2012
Wells Fargo 2000 - 2001
Skills
Customer Service, Hospitality, Hotels, Food & Beverage, Customer Satisfaction, Cash Register, Good Communication..., Honest, Take Pride In Job Well..., Good Work Ethic, Cash Handling, Get Along Well With..., Strong Sense Of...
Education
Mt. San Antonio College
El Pollo Loco 2013 - 2015
Education
Orange Coast College