Walt Disney World Swan and Dolphin
Address: 1200 Epcot Resorts Blvd, Lake Buena Vista, FL 32830, USA Phone: +1 407-934-3000: Place name: : Website: : Category: : : : Website: http://www.swandolphin.com/ Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Fri, 25 Jan Sat, 26 Jan 2 1 guest2 guests3 guests4 guestsDEAL27% less than usual £151 Expedia.co.uk Read Real Guest Reviews · Get Instant Confirmation £151 Booking.com £182 Otel.com £148 Agoda £151 ebookers.com £175 Trip.comView more room rates View more rates from £151Couldn't update prices. Try again.Expedia.co.ukTotal per night£151View room rates on Expedia.co.uk Booking.comTotal per night£151View room rates on Booking.com Otel.comTotal per night£182View room rates on Otel.com AgodaTotal per night£148View room rates on Agoda ebookers.comTotal per night£151View room rates on ebookers.com Trip.comTotal per night£175View room rates on Trip.com Walt Disney World Swan Resort1200 Epcot Resorts Blvd, Lake Buena Vista, FL, USA 2,615 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Fri, 25 Jan Check out Sat, 26 JanExpedia.co.ukTotal per night£151View room rates on Expedia.co.uk Booking.comTotal per night£151View room rates on Booking.com Otel.comTotal per night£182View room rates on Otel.com AgodaTotal per night£148View room rates on Agoda ebookers.comTotal per night£151View room rates on ebookers.com Trip.comTotal per night£175View room rates on Trip.com Hotel details Between Epcot and Disney's Hollywood Studios, this sprawling upscale resort is 3 miles from Disney Springs. … MORE Contemporary rooms are equipped with flat-screen TVs, minifridges and Wi-Fi. Some have views of the hotel lake. Upgraded suites offer sitting areas, wet bars and/or pull-out sofas. A resort fee covers water taxis to the nearby theme parks and a shuttle service to other Disney resort locations. There are 5 pools (including 1 with a waterfall, a waterslide and a sandy beach), along with a luxe spa and 2 health clubs. Dining options include a sushi bar, a steakhouse and a casual family eatery featuring Disney characters. Paid Wi-Fi Paid parking Outdoor pool Laundry service Business centre Room service Free breakfast Pet-friendly Child friendly Restaurant Airport shuttle Hot tub Spa Fitness centre Bar Smoke-free View more amenities View fewer amenities Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Walt Disney World Swan Resort Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the clean rooms, though some said they were dated & maintenance could be improved · Rooms had views Location · Near the beach; shopping, sightseeing, restaurants & bars nearby · Near public transit · Easily accessible by car Service & facilities · Guests enjoyed the pool · Guests appreciated the professional staff · Some guests said management & housekeeping could be improved View all reviews Questions & answers Ask a question See all questions (10)
Walt Disney World Swan and Dolphin List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Walt Disney World Swan and Dolphin. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Walt Disney World Swan and Dolphin Employees
Liberty Bank - CT March 2014 - Present
Liberty Bank - CT March 2014 - Present
Consultant July 2013 - February 2014
Ocean House LLC March 2012 - June 2013
Walt Disney World Swan and Dolphin February 2004 - February 2012
Skills
Employee Training, Training, Leadership, Public Speaking, Teaching, Employee Relations, Team Building, Human Resources, Management, Hotels, Customer Service, Organizational..., Hospitality, Microsoft Office, Customer Satisfaction, Windows, Research, Outlook, Program Management, Microsoft Excel, Microsoft Word, PowerPoint, English, Onboarding, E-Learning, Instructional Design, Graphic Design
Education
Roger Williams University 1997 — 1999
Bachelor's degree, Theater and Communications
Eastern Nazarene College 1995 — 1997
Bachelor's degree, Communications
R W Block Consulting October 2014 - Present
Simply Self Storage July 2014 - October 2014
SDC Construction November 2013 - June 2014
Highwoods Properties May 2009 - April 2014
Wyndham Vacation Ownership June 2004 - October 2008
Gaylord Palms Hotel & Convention Center September 2001 - January 2003
Adam's Mark Hotel - Orlando 1998 - 2001
Walt Disney World Swan and Dolphin 1990 - 1997
Walt Disney World Dolphin 1990 - 1997
Skills
Forecasting, Budgets, Variance Analysis, Financial Reporting, Accounts Payable, Account Reconciliation, Accounts Receivable, Accounting, General Ledger, Analysis, Leadership, Management, Invoicing, Finance, Income Statement, Time Management, Sarbanes-Oxley Act, Internal Controls, GAAP, Accruals, Fixed Assets, Financial Analysis, Financial Forecasting, Financial Accounting, Revenue Recognition, Financial Statements, PeopleSoft, Journal Entries, Microsoft Excel, Spreadsheets, Outlook, Bookkeeping, Microsoft Word, Revenue Forecasting, QuickBooks, Bank Reconciliation, Auditing, US GAAP, JD Edwards, Cash Flow, Cost Accounting, Financial Modeling, Access, Internal Audit, P
Education
University of Massachusetts at Amherst - Isenberg School of Management 1981 — 1985
Bachelor of Business Administration (BBA), Business Administration and Management, General
Central Islip High School 1976 — 1981
NYS Regents degree, Math
Achieva Credit Union July 2015 - Present
Rodon Signs and Designs May 2015 - July 2015
Brewlands Bar and Billiards January 2015 - May 2015
Florida Southern College November 2011 - April 2015
Walt Disney World Swan and Dolphin May 2014 - August 2014
Kohl's Department Stores October 2013 - March 2014
West Bay Residential Services Inc June 2008 - August 2013
Skills
Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Marketing, Adobe Creative Suite, Illustrator, InDesign, Adobe Muse, Photography
Education
Florida Southern College 2011 — 2015
Bachelor of Fine Arts (B.F.A.), Graphic Design, magna cum laude
Walt Disney World Swan and Dolphin June 2015 - Present
Walt Disney World Swan and Dolphin April 2014 - June 2015
The Cosmopolitan of Las Vegas February 2010 - April 2014
M Resort, Spa and Casino April 2009 - February 2010
Wynn Las Vegas February 2005 - October 2008
Skills
Hotels, Marketing, Public Speaking, Resorts
Education
Eastern Washington University 1999 — 2004
Bachelor of Arts, English: Technical Communications and Literature
Orlando Utilities Commission January 2014 - Present
Walt Disney World Swan and Dolphin December 2010 - Present
Keller Williams Realty - Orlando, FL/Narcoossee Navigator April 2004 - September 2010
Wunderman March 1996 - January 2004
Skills
Microsoft Office, Hospitality, Sales, Customer Service, Analysis, Community Outreach, Marketing Communications, Catering, Menu Revision, Social Networking, Office Administration, Coordinating Events
Education
Baruch College 1999 — 2003
Bachelor of Business Administration (BBA), Marketing Communications
Borough of Manhattan Community College 1997 — 1999
Associate of Arts and Sciences (AAS), Liberal Arts, Cum Laude
Sheraton Lake Buena Vista Resort June 2015 - Present
Walt Disney World Swan and Dolphin October 2013 - Present
Skills
Hospitality Industry, Photography, Events, Event Management, Banquets, Catering, Customer Service, Food, Front Office, Hospitality, Hospitality Management, Hotels, Hotel Management, Resorts, Micros, Food
Education
De La Salle University 2001 — 2005
Bachelor of Science (BS), Hospitality Administration/Management
Sheraton New Orleans October 2014 - Present
Westin Diplomat Resort & Spa July 2013 - October 2014
Walt Disney World Swan and Dolphin February 2007 - July 2013
The Westin Diplomat Resort & Spa June 2003 - February 2007
Corporate Business Centers January 2002 - June 2003
Global Training Solutions sarl August 2002 - February 2003
Skills
Staff Training, Customer Service, Hospitality, Hospitality Management, Food & Beverage, Forecasting, Food, Income Statement, Catering, Revenue Analysis, Meeting Planning, Menu Development, Cost Control, Fine Dining, Restaurant Management, Six Sigma, Customer Satisfaction, Property Management..., Convention Services, Training, Management, Team Building, Front Office, Hiring, Process Scheduler, Process Improvement, Culinary Skills, Tourism, Risk Management, Operations Management, Opening Hotels, Inventory Management, Micros, Resorts, Recruiting, Rooms Division, Supervisory Skills, Food Service, Hospitality Industry, Restaurants, Pre-opening, Event Management, Leadership, Banquets, Hotel Management, Hotel Booking, Hotels, Strategic Planning, Guest Service Management, Budgets
Education
Nova Southeastern University 2004 — 2006
MBA, Business
Ithaca College 1999 — 2001
BS, Computer Information Systems
Hocking College 1997 — 1999
Associates, Business Management
Walt Disney World January 2015 - Present
St Regis San Francisco January 2015 - January 2015
Starbucks September 2013 - December 2014
Walt Disney World Swan and Dolphin January 2014 - January 2014
Bar Harbor Catering Company June 2011 - August 2013
Bars By the Bay June 2012 - August 2012
Skills
Hospitality, Hospitality Management, Hospitality Industry, Bartending, Food Service, Catering, Hotels, Restaurants, Banquets, Food & Beverage, Culinary Skills, Front Office, Fine Dining, Rooms Division, Restaurant Management, Hotel Management, Menu Development, Micros, Pre-opening, Opera, Resorts, Open Table, Hotel Booking, TIPS Certified
Education
Boston University 2012 — 2016
Bachelor of Science (BS), Hospitality Administration/Management
Walt Disney World Swan and Dolphin July 2012 - Present
Omni Hotels September 2006 - November 2012
The Peabody Orlando August 2003 - August 2006
Walt Disney World January 2001 - August 2003
Skills
Epitome, GoConcierge, Opera, Vision, Micros, Open Table, AS 400, Microsoft Office, Birchstreet, Microsoft Excel, Microsoft Word, Protobase, Kronos WFC, Customer Service, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, IBM iSeries
Education
Indiana State University 2000 — 2002
Bachelor's, Family and Consumer Sciences/Human Sciences
Walt Disney World Swan and Dolphin July 2014 - Present
Grand Traverse Resort and Spa March 2014 - Present
Grand Traverse Resort and Spa April 2013 - March 2014
Michigan State University September 2011 - March 2013
Holiday Inn West Bay Traverse City August 2010 - August 2011
Skills
Hotels, Front Office, Restaurants, Customer Service, Hospitality, Food, Hospitality Management, Hospitality Industry, Food & Beverage, Event Planning
Education
Michigan State University 2009 — 2013
Food Industry Management, General Education, Hospitality, sales, economics, food supply chain
Grand Valley State University 2009 — 2010
Business Administration and Management, General
The Douglas Reiter Company, Inc. 2010 - Present
Self Employed 1998 - 2010
Walt Disney World Swan and Dolphin 1996 - 1998
Tupperware Brands 1995 - 1996
Tupperware Brands 1994 - 1995
Walt Disney World Swan and Dolphin 1992 - 1994
Skills
Customer Service, Catering, Meeting Planning, Event Planning, Budgets, Hotels, Account Management, Event Management, Corporate Events, Trade Shows, Contract Negotiation, Marketing, Marketing Communications
Education
Annex Real Estate School
Licensed Real Estate Agent Coldwell Banker
Florida Southern College 1995 — 1997
B.S. Business Administration/ Marketing Management, Cum Laude
Glen Oak High School, Gates Mills, OH
Walt Disney World Swan and Dolphin April 2014 - Present
Walt Disney World Swan and Dolphin June 2013 - April 2014
The Office of Student Activities at Johnson & Wales University Providence, RI September 2012 - June 2013
The Office of Student Activities at Johnson & Wales University Providence, RI May 2012 - September 2012
The MGM at Foxwoods Resort and Casino March 2011 - June 2011
Skills
Customer Service, Customer Interaction, Time Management, Organization, Leadership, Management, Microsoft Office, Hospitality, Training, Event Planning
Education
Johnson and Wales University 2009 — 2013
Bachelor's degree, Hotel & Lodging Managment
Garrett Brands June 2015 - Present
Walt Disney World Swan and Dolphin May 2005 - May 2015
Tishman Hotel Corporation 2003 - 2012
Chicago Convention Bureau 1999 - 2003
Sheraton Chicago 1990 - 1999
Skills
Food & Beverage, Event Management, Convention Services, Trade Shows, Meeting Planning, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Hotels, Tourism, Hotel Management, Catering, Revenue Analysis, Pre-opening, Yield Management, Incentives, Lodging
Education
DePaul University
Bachelors, Marketing
B in the Walt Disney World® Resort February 2014 - Present
Springs food service @ Disneys Coronado Springs Resort September 2011 - February 2014
Hilton Bonnet Creek May 2011 - September 2011
Seneca Allegany September 2009 - May 2011
Seneca Allegany February 2007 - September 2009
EB Greens Steakhouse/Beaver Hollow June 2006 - February 2007
Walt Disney World Swan and Dolphin July 2004 - May 2006
EB Green's Steakhouse December 2003 - June 2004
Beaver Hollow Conference Center February 2001 - December 2003
Skills
Culinary Skills, Menu Development, Food, Cuisine, Catering, Recipes, Food Service, Cooking, Fine Dining, Restaurants, Food Safety, Food & Beverage, Banquets, Restaurant Management, Gourmet, Sanitation, Food Industry, HACCP, Seafood, Food Preparation, Culinary Management, Pastry, Menu Costing, Food Quality, Resorts
Education
Erie Community College 2001 — 2003
Associate's degree, Culinary Arts/Chef Training
SUNY at Buffalo 1999 — 2001
Computer Engineering
The Alfond Inn April 2013 - Present
Waldorf Astoria Orlando and Hilton Orlando Bonnet Creek March 2010 - April 2013
Walt Disney World Swan and Dolphin August 1989 - February 1997
Hyatt Regency Miami August 1986 - August 1989
Education
Florida International University 1986 — 1988
BS, Hospitality Mangement
The Culinary Institute of America 1984 — 1986
AOS, Culinary Arts
fit Capture July 2015 - Present
Edible Arrangements February 2015 - Present
Citrus County Chronicle May 2014 - July 2014
Orange Lake Resorts August 2013 - May 2014
Citrus County Chronicle March 2014 - March 2014
DISfunkshion Magazine July 2013 - October 2013
Go Beyond April 2013 - August 2013
Foley & Lardner LLP July 2011 - October 2012
Walt Disney World Swan and Dolphin April 2010 - April 2011
Nickelodeon Suites Resort February 2009 - April 2010
Education
University of Central Florida 2012 — 2014
Bachelor's Degree, English Literature, Senior
Valencia Community College 2010 — 2010
Associate of Arts (A.A.), General Studies
Florida International University 2006 — 2008
Communication, Journalism, and Related Programs
W H Turner Technical Arts Senior High School 2002 — 2006
High School Diploma, Agriculture, General
Walt Disney World Swan and Dolphin April 2013 - June 2014
The Westin Hilton Head Island Resort & Spa September 2012 - March 2013
The Westin Hilton Head Island Resort & Spa May 2012 - September 2012
Georgia Southern University March 2011 - May 2012
Walgreens June 2009 - August 2009
Skills
Public Speaking, Community Outreach, Event Planning, Fundraising, Volunteer Management, Nonprofits, Microsoft Office, Program Development, PowerPoint, Program Evaluation, Front Office, Hotels, Leadership, Marketing, Microsoft Word, Resorts, Rooms Division, Reservation, Hospitality, Hospitality Industry
Education
Georgia Southern University 2007 — 2012
B.S, Hotel and Restaurant Management
Anastasia Confections, Inc. February 2014 - Present
Sysco July 2012 - February 2014
Walt Disney World Swan and Dolphin March 2012 - July 2012
Pleasant Pizza January 2006 - February 2012
Saint Joseph College January 2011 - April 2011
Skills
Management, Marketing, Customer Service, Strategic Planning, Research, Sales, Budgets, Event Planning, Inventory Management, Sales Operations, Food Service, Facebook, Problem Solving, Customer Relations, PowerPoint, Public Speaking, Quick Thinker, Staff Management, Time Management, Social Networking, Marketing Strategy, Social Media Marketing, Microsoft Office, Excel, Word, Training, Restaurants, Event Management, Writing, Editing, Resume Writing, Social Media, Account Management, Outlook, Salesforce.com, Hospitality, Restaurant Management, Menu Development, ServSafe, Cold Calling, Hospitality Management, Food Safety, Negotiation, CRM, Market Research, Data Entry, Food, Microsoft Excel, Microsoft Word
Education
Eastern Connecticut State University
Bachelor's Degree, Business Administration and Management, General
Walt Disney World Swan and Dolphin March 2013 - Present
Peabody Hotel Group September 2010 - Present
Miller's Ale House Restaurants February 2009 - January 2013
Bahama Breeze December 2007 - March 2010
Skills
People Skills, Customer Service, Sales, Communication, Bartending, Leadership, Customer Satisfaction, Banquets, Food, Hospitality, Restaurants, Time Management
Education
Florida Community College at Jacksonville 2004 — 2006
Associate of Arts (A.A.), Commuications
Lorain County Community College 2003 — 2004
Associate of Arts (A.A.), Criminal Justice
Lorain Admiral King H.S. 2001 — 2003
High School Diploma
Edward H White H.S. 1999 — 2001
High School Diploma
Deloitte September 2015 - Present
Sheraton Raleigh Hotel May 2015 - September 2015
Walt Disney World Swan and Dolphin December 2013 - May 2015
Walt Disney World Swan and Dolphin April 2013 - December 2013
Walt Disney World Swan and Dolphin September 2012 - April 2013
Capri Pizza January 2012 - September 2012
Fox Chapel Golf Club July 2012 - August 2012
American Hospitality Academy/ Sands Ocean Club May 2011 - August 2011
Walt Disney World/ Animal Kingdom Lodge August 2010 - January 2011
YMCA June 2008 - August 2010
Skills
Hotel Management, Housekeeping, Hospitality Management, Customer Service, Leadership, Hospitality, Front Office, Banquets, Hospitality Industry, Food & Beverage, Resorts, Micros, Management, Catering, Restaurants, Revenue Analysis, Guest Service Management, Rooms Division, Property Management..., Menu Development, Meeting Planning, Pre-opening, Restaurant Management, Tourism, Hiring, Employee Training
Education
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Hospitality Management, Major: 4.0
Hilton Miami Downtown April 2013 - Present
Westin Colonnade Coral Gables 2011 - 2013
Fontainebleau Miami Beach 2008 - 2010
Plan 365 2007 - 2008
SEPHORA 2006 - 2007
Radisson 2004 - 2006
Walt Disney World Swan and Dolphin 2003 - 2004
Hilton Worldwide 1997 - 2003
Education
Florida International University 1991 — 1996
BS, Hospitality Management
University of Miami
Cerficate, Human Resources Management/Personnel Administration, General
Florida State University
Study Abroad Program - London, England UK
CaMLA August 2014 - Present
CaMLA June 2011 - August 2014
Washtenaw Community College 2008 - 2013
University of Michigan Health System July 2010 - June 2011
ARAMARK Refreshment Services May 2008 - December 2008
Walt Disney World Swan and Dolphin 2000 - 2007
Skills
Teaching, Marketing Communications, Research, Higher Education, Public Relations, Public Speaking, Event Planning, Event Management, Coordinating Events, Corporate Events, Conference Coordination, International..., Volunteer Management, Volunteer Recruiting, Project Management, Applied Linguistics, Office Administration, Community Outreach, Public Outreach, Student Outreach, Testing, ESL, Teaching English as a..., Logistics, Statistics, Manage Client..., Customer Service
Education
Eastern Michigan University 2010 — 2012
Master of Arts (M.A.), TESOL
University of Central Florida 2001 — 2003
Bachelor of Science (B.S.), Hospitality Administration/Management
Rosen College of Hospitality, University of Central Florida August 2013 - Present
St. Regis Hotel June 2011 - April 2012
Westin Hotels & Resorts 2007 - June 2011
Walt Disney World Swan and Dolphin 2003 - 2006
Walt Disney World Swan and Dolphin 2000 - 2003
Orange Lake Resorts 1999 - 2000
Walt Disney World Swan and Dolphin 1989 - 1998
Red Lion Hotels 1986 - 1989
Skills
Hotel Management, Hotels, Hospitality Management, Pre-opening, Resorts, Restaurants, Event Planning, Hospitality Industry, Hospitality, Catering, Front Office, Management, Leadership, Sales, Contract Negotiation, Customer Satisfaction, Revenue Analysis, Customer Service, Rooms Division, Food & Beverage, Time Management, Yield Management, Pre-opening experience, Micros, Property Management..., Guest Service Management, Banquets, Lodging, Leisure, P&L, Opening Hotels, Fine Dining, Hotel Booking, Menu Development
Education
Boston University
Bachelor of Business Administration (B.B.A.), Accounting
Suffolk University
Master of Business Administration (MBA), Finance and Financial Management Services
Omni Hotels & Resorts April 2015 - Present
Walt Disney World Swan and Dolphin August 2014 - April 2015
Walt Disney World Swan and Dolphin November 2013 - August 2014
Amelia Angler Outfitters May 2013 - August 2013
Ascena Retail Group, Inc. April 2011 - August 2013
Skills
Customer Service, Event Planning, Event Management, Time Management, Leadership, Hospitality, Hotels, Hospitality Industry, Hospitality Management, Front Office, Service Recovery, Galaxy Lightspeed
Education
University of Central Florida – Rosen College of Hospitality Management 2013 — 2015
Hospitality Management
East Tennessee State University 2011 — 2013
Business Administration and Management, General
Johns Hopkins Health System Financial Systems Training LeadJohns Hopkins Medicine2009 - Present
T. Rowe Price August 1998 - April 2009
Walt Disney World Swan and Dolphin May 1996 - August 1998
Skills
Public Speaking, Project Management, PowerPoint, Captivate, ADDIE, Instructor-led Training, Microsoft Office, Analysis, Needs Analysis, Financial Reporting, Instructional Design, Microsoft Excel, Microsoft Word, Customer Service, Training Delivery
Education
University of South Florida 2000 — 2003
MA, Adult Education
Florida Southern College 1992 — 1996
BS, Business Administration
Marriott International May 2011 - Present
Walt Disney World Swan and Dolphin September 2009 - May 2011
Skills
Chef, Hospitality Industry, Banquets, Hotels, Hospitality Management, Hospitality, Pastry, Resorts, Catering, Cooking, Food & Beverage, Pre-opening, Hotel Management, Menu Development
Education
Johnson & Wales University 2008 — 2009
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
University of North Carolina at Wilmington 2003 — 2007
Bachelor of Arts (BA), Spanish Language and Literature
Harrah's Las Vegas September 2014 - July 2015
The Mirage June 2014 - August 2014
Coca-Cola Enterprises October 2013 - May 2014
UMass Athletic Department October 2011 - May 2014
Hyatt Boston Harbor June 2013 - August 2013
Walt Disney World Swan and Dolphin June 2012 - August 2012
Dominos Pizza Enterprises May 2010 - January 2012
Skills
Customer Service, PowerPoint, Word, Excel, Teamwork, Social Media, Time Management, Mathematics, Hospitality, Organization, Leadership, Food Service, Microsoft Word, Restaurants, Facebook, Food & Beverage, Social Networking, Event Planning, Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 2010 — 2014
Bachelor of Business Administration (B.B.A.); Bachelor of Science, Marketing; Hospitality and Tourism Management
Club Corp. May 2015 - Present
Transcor, Inc. December 2013 - May 2015
Innovative Spa Management July 2013 - November 2013
Walt Disney World Swan and Dolphin March 2012 - December 2012
EMSI October 2009 - December 2011
Christ the King Daycare July 2008 - October 2009
Skills
Hospitality, Customer Service, Social Networking, Front Office, Hospitality Industry, Event Planning, Hospitality Management, Microsoft Office, Tourism, Hotels, PowerPoint, Teamwork, Resorts, Customer Satisfaction, Microsoft Word, Hotel Management, Microsoft Excel, Social Media, Restaurants, Photoshop, Team Leadership, Time Management, Data Entry, Internet, Typing, Answering Phones, E-Learning, Mac, YouTube, Travel, Public Speaking, Social Media Marketing, Servers, Banquets
Education
Management Center Innsbruck 2013 — 2013
Tourism and Travel Services Management
University of Central Florida 2011 — 2013
Bachelor's degree, Hospitality Administration/Management
Florida Community College at Jacksonville 2008 — 2010
Associate of Science (AS), AA degree
Bishop Kenny 2004 — 2008
Luxury Resorts September 2007 - Present
Walt Disney World Swan and Dolphin June 2001 - September 2007
Sheraton Meadowlands February 1991 - May 2001
Skills
Resorts, Training, Banquets, Restaurants, Hospitality Management, Micros, Front Office, Pre-opening, Food & Beverage, Hotels, Hospitality Industry, Opera, Tourism, Property Management..., Hotel Management, Revenue Analysis, OnQ, Hospitality, Yield Management, Rooms Division, Catering
Education
Hudson County Community College 1991 — 1994
Bachelor's degree, Marketing
PGA National Resort & Spa May 2015 - Present
PGA National Resort & Spa October 2013 - Present
The Westin La Paloma Resort & Spa January 2013 - November 2013
Turnberry Isle Miami December 2011 - November 2012
The Westin Copley Place January 2011 - December 2011
Walt Disney World Swan and Dolphin March 2009 - January 2011
PGA National Resort & Spa January 2007 - February 2009
Westin Diplomat August 2001 - March 2007
Skills
Hotels, Conferences, Event Management, Customer Relations, Hospitality, Contract Negotiation, Customer Service, Team Building, Event Planning, Tourism, Resorts, Public Relations, Social Media, Account Management, Events, Communication, Team Leadership, Negotiation, Online Marketing, Corporate Events, Opening Hotels, Budgets, Trade Shows, Marketing Strategy, Catering, Hotel Management, Yield Management, Restaurants, Leadership, Pre-opening, Marketing, Management, Social Media Marketing, Training, Hospitality Industry, Property Management..., Meeting Planning, Leisure, Customer Satisfaction, Hotel Booking, Rooms Division, Sales, Blogging, Front Office, Hospitality Management, Banquets, Food, Incentives, Hiring, New Business Development
Education
Georgia State University
Hilton Orlando North March 2015 - Present
B in the Walt Disney World® Resort April 2014 - October 2014
The Westin Diplomat Resort & Spa November 2012 - November 2013
The Peabody Orlando July 2010 - October 2012
Hilton Orlando Bonnett Creek May 2009 - June 2010
Walt Disney World Swan and Dolphin July 2005 - April 2009
The Westin Peachtree Plaza July 1999 - 2005
Sheraton Midtown Atlanta November 1998 - June 1999
ARAMARK November 1997 - October 1998
Four Seasons Hotels and Resorts April 1996 - October 1997
Skills
Hotels, Catering, Menu Development, Conventional, Banquets, Groups, Hospitality, Resorts, Food & Beverage, Event Management, Conferences, Hospitality Industry, Corporate Events, Budgeting, Guest Service, Contract Negotiation, Contract Negotiations, Hospitality Management, Team Building, Customer Relations, Sales Management, Special Events, Problem Solving, Conventions, Word, Microsoft Office, PowerPoint, Catering Sales, Corporate Meetings, Convention Services, Promotions, Marketing Strategy, Incentives, Coordination, Meeting Planning, Hotel Management, Revenue Management, Guest Satisfaction, Tourism, Restaurants, Hotel Contract..., Trade Shows, Event Planning, Pre-opening, Hotel Site Selection, Food, Meeting Management, Front Office, Hiring, Site Selection
Education
Georgia State University 1977 — 1982
Bachelor of Arts (B.A.), Hospitality Management
Dekalb Community College 1976 — 1977
Business Administration and Management, General
Troppo August 2015 - Present
Incite Informatics June 2014 - Present
Walt Disney World Swan and Dolphin December 2012 - June 2014
Kellogg Hotel and Conference Center July 2009 - December 2012
Walt Disney World May 2011 - January 2012
Skills
WinCas/Disco Guest..., OPERA Property..., Property Management..., Front Office, Hospitality, Hotels, Customer Satisfaction, Hospitality Industry, Hospitality Management, Time Management, Training, Customer Service, Marketing, Hotel Management, Micros, Recruiting, Food & Beverage, MICROS, Human Resources
Education
Eastern Michigan University 2015 — 2016
Master of Science (M.S.), Human Resources and Organizational Development
Michigan State University 2009 — 2012
Bachelor of the Arts, Hospitality Business, with Honors
Walmart Distribution Center 6099 April 2015 - Present
Valley Forge Casino Resort February 2014 - January 2015
Crowne Plaza Reading February 2013 - August 2013
Lancaster Marriott at Penn Square February 2012 - February 2013
Walt Disney World Swan and Dolphin January 2010 - December 2011
Omni Orlando Resort at ChampionsGate October 2006 - July 2009
Walt Disney World Swan and Dolphin 2003 - 2006
Walt Disney World January 1994 - August 2003
Skills
Banquets, Front Office, Hospitality, Guest Service Management, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Management, Program Management, Resorts, Revenue Analysis, Pre-opening, Event Management, Food, Meeting Planning, Catering, Customer Service, Tourism
Education
Arkansas Tech University 1992 — 1999
BA, Marketing & Bsuiness Management
Walt Disney World Swan and Dolphin May 2013 - August 2013
American Eagle Outfitters April 2008 - August 2012
Education
Florida State University 2009 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
Hyatt Regency Dallas July 2015 - Present
Hyatt Regency Santa Clara January 2014 - July 2015
Hyatt Regency August 2013 - January 2014
Four Points by Sheraton Tallahassee Downtown August 2012 - August 2013
Springtime Tallahassee, Inc. January 2013 - May 2013
Walt Disney World Swan and Dolphin May 2012 - August 2012
Skills
Hospitality Management, Food & Beverage, Rooms Division, Hospitality, Hospitality Industry, Hotels, Restaurants, Front Office, Banquets, Hotel Management, Property Management..., Food Service, Resorts, Infogenesis, MICROS, Social Media
Education
Florida International University 2015 — 2016
Master’s Degree, Hospitality Administration/Management
Florida State University 2010 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
Cendyn Arcaneo July 2015 - Present
Walt Disney World Swan and Dolphin April 2012 - July 2015
Waldorf Astoria, Boca Raton Resort & Club December 2010 - July 2012
Mayfair Hotel and Spa December 2009 - December 2010
Hyatt Regency MiamiDowntown July 2005 - December 2009
TMP Directional Marketing July 1997 - May 2005
Skills
Hospitality Management, Food & Beverage, Hotels, Hospitality Industry, Resorts, Catering, Convention Services, Meeting Planning, Corporate Events, Microsoft Office, Delphi, Event Management, PowerPoint, Event Planning, Wedding Planning, Marketing, Employee Training, Team Building, Revenue Analysis, Pre-opening, Hospitality, Hotel Management, Customer Service, Micros, Restaurants, Banquets, Menu Development, Property Management..., MICROS
Education
Johnson & Wales University 2001 — 2005
Bachelor of Science, Food Service Management
Walt Disney World Swan and Dolphin September 2013 - Present
Oceans 234 May 2013 - September 2013
TLC Events May 2012 - August 2012
Wicked Awesome Snackbar May 2012 - August 2012
Springtime Tallahassee, Inc. January 2012 - April 2012
American Lung Association May 2011 - August 2011
Skills
Hospitality, Event Management, Event Planning, Catering, Fundraising, Meeting Planning, Hospitality Management, Customer Service, Customer Satisfaction, Entertainment, Sponsorship, Food, Wedding Planning, Sponsorship Sales, Event Logistics, Festival Planning, Restaurant Server, Contract Negotiation, Vendor Management, Resort Operations, Concierge, Guest Services, Disney
Education
Florida State University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Walt Disney World Swan and Dolphin August 2010 - Present
Walt Disney World Swan and Dolphin August 2004 - August 2010
City Hotel and Bostro 2000 - 2004
Skills
Hospitality Management, Resorts, Trade Shows, Hospitality Industry, Hotels, Tourism, Customer Service, Hotel Management, Guest Service Management, Event Planning, Food & Beverage, Meeting Planning, Banquets
Education
East Carolina University 1998 — 2003
BS, Hospitality Management
East Carolina University 1998 — 2003
BS, Hospitality Management
James B Hunt
Digitized Logos, Inc. August 1998 - Present
EPA/USAID Employee Store January 2008 - December 2013
Starwood Hotels & Resorts 1997 - 1999
Sheraton Washington Hotel 1995 - 1997
Sheraton Atlanta Northwest, Marietta, GA 1994 - 1995
Sheraton Gateway Hotel, Atlanta, GA 1993 - 1994
Walt Disney World Swan and Dolphin 1992 - 1993
Skills
Social Media Marketing, Marketing Strategy, Event Management, Online Advertising, Trade Shows, Marketing, Marketing Communications, Social Media, Advertising, Digital Marketing, Public Relations, Direct Marketing, Development Of..., Advertising Management, Premium Sales, Sales Presentations, Email Marketing, Sponsorship, Social Networking, Management, Online Marketing, Budgets, Integrated Marketing, Lead Generation, Brand Development, Strategic Partnerships, Brand Awareness, Relationship Marketing, Corporate Events, Sales, Entrepreneurship, B2B, Mobile Marketing, Market Planning, Sales Promotion, Trade Promotion..., Brand Management, Marketing Management, Account Management, B2B Marketing, Business Development, SEM, PPC, Web Marketing, Interactive Marketing, Media Planning, Corporate Branding, SEO, E-commerce, Advertising Sales
Education
Arkansas State University 1986 — 1987
Master of Business Administration (MBA), Graduate Level Courses
Urbana University 1982 — 1985
BS, Marketing
The Breakers Palm Beach August 2014 - Present
EWM Realty International January 2014 - Present
Walt Disney World Swan and Dolphin February 2011 - March 2013
Westin Copley Place October 2008 - February 2011
The Westin Boston Waterfront June 2008 - October 2008
The Westin Boston Waterfront May 2006 - October 2008
Fairmont Copley Plaza October 2004 - September 2005
The St. Regis New York May 2002 - October 2004
Hotel Plaza Athenee Paris October 2000 - March 2001
Hotel de Paris -- Monte Carlo, Monaco June 2000 - October 2000
Skills
Hotel Management, Hospitality Industry, Resorts, Hospitality Management, Hotels, Rooms Division, Pre-opening, Front Office, Food & Beverage, Hospitality, Revenue Analysis, Banquets, Tourism, Micros, Restaurants, Income Statement, Cuisine, Opera, Guest Service Management, Property Management..., Yield Management, Opening Hotels, OnQ, Hotel Booking, Lodging, Convention Services, Catering, Concierge Services, P&L
Education
Boston University 1996 — 2000
Storm King Boarding School 1994 — 1996
Darien High School 1992 — 1996
Wirtz Beverage Group January 2012 - Present
Walt Disney World Swan and Dolphin May 2012 - December 2012
21st Century Insurance May 2011 - May 2012
Skills
Alcoholic Beverages, Wine Tasting, Wine, Beverage Industry, Key Account Development, Sales, Beer, Sales Management, Sales Operations, Account Management, Sales Presentations, Cold Calling
Education
Illinois State University 2002 — 2007
Bachelor of Science (B.S.)
Marriott International June 2011 - Present
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando March 2005 - June 2011
Walt Disney World Swan and Dolphin July 2003 - March 2005
Walt Disney World February 2001 - May 2001
Skills
Sales, Hospitality Industry, Customer Service, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, SFAWeb, MarRFP, MRDW, Administrative..., Microsoft Office, Hospitality
Education
Florida State University 2000 — 2003
Bachelor of Science (BS), Hospitality Administration/Management
State University of New York College at Plattsburgh 1998 — 1999
Hospitality Administration/Management
McKinsey & Company September 2015 - Present
McKinsey & Company August 2014 - September 2015
Florida Atlantic University November 2012 - August 2014
Florida Atlantic University July 2012 - November 2012
Walt Disney World Swan and Dolphin December 2011 - July 2012
Westin Hotels & Resorts October 2010 - December 2011
Skills
Business Process..., Business Planning, Managerial Finance, Communication, Financial Analysis, Hands-on Training, Team Leadership, Hospitality Management, Hotel Administration, Staff Development, Conflict Resolution, Public Speaking, Micros, Hotels, Hospitality, Resume Writing, Negotiation, Career Development, Interview Skills, Resorts, Food & Beverage, Hospitality Industry, Time Management, Training, Property Management..., Customer Service, MICROS
Education
Florida Atlantic University 2012 — 2015
Master of Business Administration (MBA), Finance, 3.65
University of Central Florida 2008 — 2012
Bachelor of Science, Hospitality Management, 3.89
HMS Host March 2014 - Present
The Alfond Inn and Hamilton's Kitchen April 2013 - Present
HMS Host International 2014 - 2015
Todd English's bluezoo November 2003 - May 2013
Walt Disney World Swan and Dolphin 2003 - 2013
Chez Vincent January 2001 - November 2003
Albert's Provence June 2000 - January 2001
Skills
Food, Catering, Chef, Culinary Skills, Cuisine, Fine Dining, Restaurants, Menu Development, Hospitality Management, Food & Beverage, Restaurant Management, Pre-opening, Banquets, Micros
Education
Cornell University 2004 — 2005
Certificate Degree, Hospitality Administration/Management
Capital Culinary School 1999 — 2001
Associate of Science (A.S.), Culinary Arts and Related Services
Northern Arizona University 1996 — 1999
General Studies, Forestry
The Freeman Company August 2014 - Present
Barnie's CoffeeKitchen March 2005 - July 2014
Color Reflections September 2004 - March 2005
Walt Disney World Swan and Dolphin February 2004 - August 2004
RPM Marketing August 2003 - February 2004
Walt Disney World January 2001 - March 2003
Skills
Email Marketing, Creative Direction, Social Media, Graphic Design, Packaging, Teamwork, Graphics, Layout, Time Management, Retail, E-commerce, Bilingual, Creative Solutions, Social Media Marketing, Customer Service, Mac OS X, Advertising, Basecamp, Event Planning, InDesign, Project Management, Photoshop, Illustrator, Marketing
Education
Art Institute of Fort Lauderdale 1999 — 2001
Graphic Design
International Academy of Design and Technology 2002 — 2003
A.S, Graphic Design
Lake Sumter Community College 2007 — 2008
Business Administration
Fairmont Washington, D.C., Georgetown June 2015 - Present
Fairmont Copley Plaza May 2015 - Present
FMC Technologies October 2014 - April 2015
The Fairmont Copley Plaza November 2013 - October 2014
The Fairmont Sonoma Mission Inn & Spa February 2012 - October 2013
Fairmont Hotels & Resorts December 2010 - February 2012
The Fairmont Southampton April 2009 - December 2010
Gaylord Palms Resort & Convention Center October 2007 - April 2009
Walt Disney World Swan and Dolphin February 2005 - October 2007
Skills
Sales, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Revenue Analysis, Resorts, Hotel Management, Meeting Planning, Food & Beverage, Tourism, Yield Management, Trade Shows, Catering, Event Management, Pre-opening, Sales Management, Front Office, Banquets, Convention Services
Education
Florida State University 2000 — 2004
BS, Business & Marketing
Bishop Moore Catholic High School 1996 — 2000
Totally Mod Events January 2012 - Present
David Manero Inc October 2008 - October 2011
BB King's Blues Club October 2009 - June 2010
David Manero Inc December 2008 - October 2009
Enterprise Rent-A-Car May 2006 - August 2008
Hello-Florida October 2001 - February 2008
Gator's Dockside March 2003 - December 2006
Walt Disney World Swan and Dolphin January 2004 - August 2004
Skills
Hospitality, Event Planning, Event Management, Social Networking, Marketing Strategy, Marketing, Public Relations, Social Media, Customer Service, Sales, Budgets, Advertising
Education
University of Florida
Bachelor of Science, Recreation, Parks and Tourism
Appalachian State University 1997 — 1999
AA, Associates Degree - Gen Ed
Kaleidoscope Adventures January 2010 - Present
Kaleidoscope Adventures January 2010 - Present
Walt Disney World January 2004 - October 2009
Walt Disney World October 2004 - January 2005
Walt Disney World May 2002 - December 2004
Walt Disney World February 1992 - December 2003
Disney's Animal Kingdom May 2003 - August 2003
Walt Disney World Swan and Dolphin January 1992 - May 1992
Westin Hotels & Resorts September 1990 - December 1991
Skills
Entertainment, Theatre, Stage Management, Event Management, Event Planning, Social Media, Entertainment Management, Hospitality, Musical Theatre, Tourism, Disney, Social Media Marketing, Social Networking, Dance, Entertainment Industry, Public Relations, Theatrical Production, Trade Shows, Customer Service, Video, Music, Hotels, Stage, Festivals, Tour Management, Corporate Events, Leadership, Live Events, Meeting Planning, Travel Management, Sales, Facebook, Sound, Training, Production Managment, Leisure, Online Marketing, Marketing Communications, Marketing
Education
Indiana University Bloomington 1986 — 1990
B.A., Psychology
Student & Youth Travel Association 2010 — 2012
Certified Student Travel Planner
Indiana University-Purdue University at Indianapolis 2011 — 2011
Certified Travel Industry Specialist
Disney University 2003 — 2004
Leadership Competencies
Disney University 2003 — 2003
Leadership Development Program
Loews Hotels at Universal Orlando August 2005 - Present
Gaylord Texan Resort and Convention Center June 2003 - July 2005
Walt Disney World Swan and Dolphin May 1997 - June 2003
Baylor Health Care System June 1987 - May 1997
Shared Medical Systems June 1983 - June 1987
Skills
Project Management, Contract Negotiation, Hospitality, Hotels, Resorts, Hospitality Management, Hospitality Industry, Revenue Analysis, Food & Beverage, Budgets, Hotel Management, Team Building, Team Leadership, Strategic Planning, Restaurants, Telecommunications, Customer Service, Account Management, Leadership, Operations Management, Sales, Integration, Project Planning, Training, Networking, IT Strategy, Customer Satisfaction, Property Management..., Micros, Analysis, Pre-opening, Yield Management, Front Office, Management, Income Statement, Tourism, Forecasting, Information Technology, Catering, Process Scheduler, Hiring, Opera, Employee Training, Vendor Management, VoIP, Meeting Planning, POS, Delphi, Food, P&L
Education
University of Central Florida 1999 — 2003
BA, Communications
Indiana University Bloomington 1981 — 1985
BA, Computer Science
Walt Disney World Swan and Dolphin December 2014 - Present
Walt Disney World Swan and Dolphin May 2014 - December 2014
FIKA NYC February 2014 - April 2014
Great Escape November 2006 - December 2011
Skills
Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Sales, Leadership, Team Building, Time Management, Event Planning, Retail, Customer Satisfaction, Research, Inventory Management, Training, Hiring
Education
Institute of Culinary Education 2013 — 2014
Baking and Pastry Arts/Baker/Pastry Chef
Institute of Culinary Education 2013 — 2014
Culinary Managment
University of Central Missouri
Bachelor of Science (BS), Business Managment
Walt Disney World Swan and Dolphin May 2014 - Present
Walt Disney World Swan and Dolphin January 2013 - April 2014
Westin Resort and Spa Fort Lauderdale Beach June 2012 - December 2012
Disney's Polynesian Resort January 2012 - May 2012
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Restaurants, Resorts, Hotel Management, Pre-opening, Tourism, Guest Service Management, Event Planning, Customer Service, Rooms Division
Education
University of Central Florida, Rosen College of Hospitality Management 2013 — 2014
Bachelor's degree, Hospitality Management
Broward College 2009 — 2012
Associate of Science (A.S.), Hospitality and Tourism Management
Walt Disney World August 2014 - Present
Walt Disney World June 2013 - July 2014
The Governor's Inn December 2012 - May 2013
Walt Disney World Swan and Dolphin May 2012 - August 2012
Yogurt Mountain March 2011 - April 2012
Omni Financial May 2010 - August 2010
Skills
Management, Customer Service, Hospitality, Customer Satisfaction, Event Management, Training, Budgets, Event Planning, Leadership, Team Building, Sales, Time Management, Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, Inventory Management, Team Leadership, PowerPoint, Operations Management, Recruiting
Education
Florida State University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Walt Disney World Swan and Dolphin March 2014 - Present
Orlando Sentinel October 2006 - February 2014
Arrowhead Advertising - FSU advertising team January 2006 - April 2006
Student Publications Florida State University May 2005 - August 2005
Skills
InDesign, Advertising, Direct Mail, Layout, Online Advertising, Illustrator, Photoshop, Typography, Creative Problem Solving, Logo Design, Adobe Creative Suite, Graphics, Flash, Marketing, Flyers, Flash Animation, Multimedia, Art Direction, Brochures, Posters, Graphic Design, Mac, Image Manipulation, Image Editing, Adobe Acrobat, Creative Direction, Email Marketing, Brand Development, Digital Media, Publishing, Newspapers, Publications, Online Marketing, Facebook, Social Media Marketing, Social Media, Corporate Identity
Education
Florida State University 2002 — 2006
BS, Studio Art (Focus in Graphic Design)
Groupe SEB July 2014 - Present
Sur La Table 2013 - August 2014
Title Nine 2010 - 2013
Sur La Table 2009 - 2010
Grand Hyatt San Francisco 2004 - 2009
Hyatt Regency San Francisco 2002 - 2004
Premier Convention Services 2000 - 2002
Walt Disney World Swan and Dolphin 1997 - 2000
Skills
Retail, Visual Merchandising, Event Planning, Sales Operations, Catering, Menu Development, Management, Meeting Planning, Time Management, Budgets, Inventory Management, Contract Management, Long-term Customer..., Multi Tasking, Customer Service, Hospitality Management
Education
Florida State University
Bachelor of Science (BS), College of Business, Hotel and Restaurant Administration
Walt Disney World Swan and Dolphin 2006 - Present
Freedom Scholars of America 2009 - Present
Starwood Hotels & Resorts October 2004 - Present
Westin Innisbrook Resort October 2004 - February 2006
Raymond James 2004 - 2004
Skills
Contract Negotiation, Key Account Development, Business Relationship..., Conferences, Hospitality, Event Management, Events, Hotels, Meeting Planning, Hospitality Industry, Hotel Management, Tourism, Customer Service, Sales, Event Planning, Food & Beverage, Resorts, Convention Services, Catering, Hospitality Management, Corporate Events, Hotel Booking, Entertainment, Revenue Analysis, Yield Management, Banquets, Pre-opening, Incentives, Time Management, Management, Front Office, Lodging, OnQ, Restaurants, Leisure, Property Management...
Education
Bowling Green State University 1999 — 2003
Bachelors, Business, English
Wegmans Food Markets November 1995 - Present
Augusta Country Club January 1994 - November 1995
Walt Disney World Swan and Dolphin 1987 - 1994
Skills
Culinary, Cooking, Restaurants, Customer Service, Purchasing, Hospitality
Education
American Culinary Apprenticeship program.
Culinary
China (Hong Kong New World) Hotel Management School
Guangdong University of Technology
Bechelor, Metallurgy
Westin Hotels and Resorts Culinary Apprenticeship Program Under Corporate Chef Waldo
Culinary, Pastry
Walt Disney World Swan and Dolphin January 2007 - Present
Kapalua Land Company, Ltd June 2006 - October 2006
Mantra January 2006 - June 2006
Atlantis Casino Resort Spa July 2005 - January 2006
The Ritz-Carlton Hotel Company LLC October 2000 - July 2005
The French Laundry August 1999 - September 2000
Skills
Butchery, Modern Technique, Fine Dining, Culinary Skills, Restaurants, Food & Beverage, Pastry, Menu Development, Pre-opening, Process Scheduler, Chef, Food Service, Cuisine, Restaurant Management, Food, Recipes, Hospitality Management, Micros, Cooking, Budgets, Hospitality Industry, Mediterranean, Management, Resorts, HACCP, Banquets, Sanitation, Culinary Management, Hotels
Education
California Culinary Academy 1998 — 1999
Associate of Studies, Culinary
Hard Rock International October 2013 - Present
Hello Florida November 2011 - October 2013
Medical Gas Certifications, Inc. January 2011 - October 2013
MGI Systems, Inc. September 2005 - October 2013
Hard Rock Cafe November 1998 - September 2005
Planet Hollywood March 1997 - November 1998
Walt Disney World Swan and Dolphin December 1995 - March 1997
Education
Florida State University 1991 — 1995
BS, Political Science
Marco Beach Ocean Resort October 2013 - Present
Fiddler's Creek November 2012 - October 2013
The Ritz-Carlton Hotel Company LLC September 2011 - June 2012
The Peabody Orlando August 2010 - September 2011
Walt Disney World Swan and Dolphin September 2009 - August 2010
The Tasting Room August 2008 - January 2009
The Governor's Club September 2006 - March 2008
Skills
Pricing Negotiations, Menu Development, Food, Restaurants, Culinary, Training & Development, Ingredients, Culinary Skills, Italian cuisine, Cooking, Banquets, Negotiation, Pre-opening, Hospitality Industry, Resorts, Hospitality, Catering, Pastry, Sauces, Wine, Cuisine, Hospitality Management, Hotels, Fine Dining, Chef, Food & Beverage, Employee Training
Education
Italian Culinary Institute 2009 — 2009
General, Regional Italian Cuisine
Florida State University 2002 — 2007
Social Sciences, Sociology, Anthropology and Nutrition
Walt Disney World Swan and Dolphin banquet serverWyndham Hotel2007 - Present
rosen hotels 2006 - Present
casablanca 2000 - 2008
Education
Université Hassan II Mohammedia 2000 — 2004
bachelors, law
ibn albanaa morakochi 1996 — 1999
high school, letter
Kappa Alpha Theta Sorority October 2014 - Present
Walt Disney World Swan and Dolphin May 2015 - August 2015
131 Main Restaurant August 2010 - August 2012
131 Main July 2009 - August 2010
PDQ Restaurants January 2009 - July 2009
Skills
Event Planning, Leadership, Spreadsheets, Teamwork, Hospitality, Time Management
Education
Florida State University 2012 — 2016
Hospitality Administration/Management
Lorien Hotel & Spa March 2015 - Present
Lorien Hotel & Spa September 2014 - February 2015
Walt Disney World Swan and Dolphin April 2014 - August 2014
Total Team Wares July 2013 - August 2014
Skills
Retail, Customer Service, Sales, Merchandising, Sales Management, Microsoft Office, Inventory Management, Visual Merchandising, Microsoft Excel, Account Management, Management, Marketing, Time Management, PowerPoint, Hospitality, Hospitality Management
Education
University of Central Florida 2011 — 2013
Bachelor of Arts (BA), Interpersonal Organizational Communication, 3.62
Eckerd College 2008 — 2009
Bachelor of Applied Science (BASc), Environmental Studies
Nordstrom August 2013 - Present
Walt Disney World Swan and Dolphin May 2013 - August 2013
True Religion Brand Jeans November 2011 - May 2013
El Pollo Loco October 2007 - November 2011
Walmart March 2010 - May 2011
Skills
Customer Service, Microsoft Office, Sales, Leadership, Social Media, Restaurants, Culinary Skills, Event Planning, Retail, Menu Development, Cooking, Catering, Hospitality, Restaurant Management, Teamwork, Time Management
Education
Johnson & Wales University 2012 — 2016
Bachelor’s Degree, Restaurant, Food & Beverage Management, 3.56
Johnson & Wales University 2012 — 2014
Associate’s Degree, Culinary Arts & Food Service Management, 3.6
Walt Disney World Swan and Dolphin June 2015 - Present
Westin Orlando Universal Blvd June 2014 - June 2015
Feeding Children Everywhere April 2014 - June 2014
RadioShack April 2010 - May 2014
Feeding Children Everywhere February 2014 - April 2014
Feeding Children Everywhere January 2014 - February 2014
Feeding Children Everywhere August 2013 - December 2013
City of Altamonte Springs July 2013 - December 2013
hubze January 2013 - May 2013
Pizza Hut June 2008 - August 2009
Skills
Customer Service, Event Planning, Event Management, Microsoft Office, Bilingual-English/Spanis..., Sales, Time Management, Public Speaking, Management, Leadership, WordPress, Writing, Social Media Marketing, Employee Training, Microsoft Word, Social Media
Education
Seminole State College of Florida 2014 — 2015
Associate of Science in Engineering Technology, CAD/CADD Drafting and/or Design Technology/Technician
Florida State University 2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, Minor in Hospitality
RENAISSANCE MONTGOMERY HOTEL & SPA AT THE CONVENTION CENTER April 2013 - Present
OCALA REGIONAL PHYSICAL THERAPY CENTERS October 2011 - April 2013
LONGBOAT KEY CLUB & RESORT 2005 - 2010
ORLANDO FL 1999 - 2005
THE WESTIN GRAND BOHEMIAN 2001 - 2003
Walt Disney World Swan and Dolphin 1995 - 1998
Skills
Hotels, Hospitality, Food & Beverage, Revenue Analysis, Employee Benefits, Customer Service, Progressive Discipline, Exit Interviews, Labor Management, Screening, Benefits Administration, Budgets, Employee Relations, Hiring, Hospitality Industry, Management, Human Resources, Pre-opening, Recruiting, Strategic Planning, Hospitality Management, Team Building, Hotel Management, Resorts, Training, Front Office, Leadership, Employee Training, Restaurants, Catering, Event Management, Employee Engagement, Onboarding, Leadership Development, Performance Management, Interviews, Personnel Management, Time Management, Coaching, Sales, Talent Management, New Hire Orientations, Property Management..., MICROS, Talent Acquisition, Customer Satisfaction, Organizational...
Education
Barry University
Human Resources Management Certification, Human Resources Management
Columbia College Chicago
Business Administration and Management, General
RIVERSIDE BROOKFIELD HIGH SCHOOL
Walt Disney World Swan and Dolphin June 2015 - Present
The Front Porch August 2014 - Present
Walt Disney World Swan and Dolphin May 2014 - August 2014
Buffalo Wild Wings January 2012 - May 2014
Skills
Catering, Food, Restaurants, Time Management, Microsoft Office, Food & Beverage, Customer Service, Event Planning, Restaurant Management, Hospitality, Social Networking
Education
Florida State University 2013 — 2015
Bachelor's Degree, Hospitality Administration/Management
Seminole State College of Florida 2011 — 2013
Associate's Degree, General Studies, 3.4
Towne Park March 2015 - Present
Walt Disney World Swan and Dolphin May 2014 - March 2015
ViSalus October 2013 - January 2015
Skills
Customer Service, Direct Sales, Entrepreneurship, Financial Analysis, Leadership, Marketing, Marketing Strategy, Microsoft Word, New Business Development, Online Advertising, Public Speaking, Sales, Small Business, Social Media Marketing, Social Networking, Strategic Planning, Team Building, Team Leadership, Telecommunications, Training, Online Marketing, Coaching, Sales Management, Event Planning, Management
Education
Ashworth College 2005 — 2008
Associate Degree, Business Management
Hyatt Regency Orlando October 2013 - Present
The Peabody Orlando December 2006 - October 2013
Walt Disney World Swan and Dolphin June 2004 - December 2006
Skills
Leadership, Management, Employee Training, Pastry, Restaurants, Hotels, Banquets, Hospitality Industry, Menu Development
Education
American InterContinental University 2006 — 2007
Master's degree, Curriculum and Instruction
Johnson & Wales University 2002 — 2004
Bachelor's degree, Hospitality Management
Johnson & Wales University 2000 — 2002
Associate's degree, Baking and Pastry Arts
University of Virginia August 2015 - Present
Purdue University August 2014 - May 2015
National Society of Minorities in Hospitality May 2014 - May 2015
Purdue University Student Athlete Academic Center March 2014 - December 2014
The Union Club Hotel October 2012 - August 2014
Walt Disney World Swan and Dolphin June 2013 - August 2013
Skills
SAS, R, Data Analysis, SPSS, Python, Panda, Microsoft Excel, Teamwork, Microsoft Office, Customer Service, Hospitality, Social Media, Time Management, Event Planning, Hotels, Tourism, Event Management, Food & Beverage, Leadership
Education
University of Virginia 2015 — 2016
Master’s Degree, Data Science, 4.0
Purdue University 2014 — 2015
Bachelor’s Degree, Applied Statistics, 3.67
Purdue University 2012 — 2015
Bachelor’s Degree, Hospitality and Tourism Management, 3.67
East China University of Science and Technology 2009 — 2012
Tourism Management
The Ritz-Carlton Hotel Company, L.L.C. September 2014 - Present
Hilton Worldwide March 2012 - May 2014
Walt Disney World Swan and Dolphin January 2014 - January 2014
Boston University May 2013 - August 2013
Maldron Hotel Smithfield October 2012 - December 2012
The Autism Research Foundation August 2011 - September 2012
Boston University Events and Conferences May 2012 - August 2012
Rockstar Energy Drink October 2011 - May 2012
Bruegger's Bagels May 2010 - April 2012
Pharmaceutical Research Institute July 2009 - August 2009
Skills
Hospitality, Event Planning, Event Management, Leadership, Social Media, Customer Service, Fundraising, Facebook, Front Office, Hospitality Management, Prezi, OnQ, Management, Marketing, Sales, Food & Beverage, Microsoft Office, Social Networking, Hotels, Delphi, Opera, PowerPoint, Microsoft Excel, Twitter, Instagram, Foursquare, TIPS Certified, Pinterest
Education
Boston University 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration
Dublin City University 2012 — 2012
Hospitality Administration/Management
Albany High School 2006 — 2010
International Baccalaureate Diploma
AECOM June 2015 - Present
USDA August 2014 - October 2014
The Volel Consulting Group June 2014 - August 2014
Walt Disney World Swan and Dolphin January 2014 - January 2014
Rockville-Gaithersburg Hilton Garden Inn & Homewood Suites January 2012 - April 2013
University of Maryland July 2011 - August 2011
Skills
Hospitality, Hotels, Hotel Management, Event Management, Microsoft Office, Social Media Marketing, Brand Development, Marketing Strategy, Hospitality Industry, Hospitality Management, Resorts, Photoshop, InDesign, Oil Painting
Education
Cornell University 2013 — 2017
Bachelor of Science (B.S.), Hotel Administration, Minor in Fine Arts and Real Estate
Richard Montgomery High School 2009 — 2013
High School Diploma, International Baccalaureate Program
Walt Disney World Swan and Dolphin May 2015 - Present
Colonnades Literary and Art Journal February 2014 - May 2014
Elon University June 2013 - May 2014
Elon University January 2012 - January 2014
Directions USA June 2013 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Illustrator, Adobe Photoshop, Adobe inDesign, Public Speaking, Customer Service, Research, Photoshop, Social Media, Teamwork, Adobe Protools, French, Social Networking, Blogging, InDesign, Illustrator
Education
Johnson and Wales University 2014 — 2015
Baking and Pastry Arts, Culinary Arts and Related Services, AAS
Elon University 2010 — 2014
Bachelor of Arts (BA), Strategic Communications
HGR Construction, Inc. June 2015 - Present
Walt Disney World Swan and Dolphin August 2012 - May 2015
Pro-Bel Enterprises Limited September 2012 - February 2015
US Navy August 1992 - August 2012
Skills
Disaster Preparedness..., Primary Leadership..., NEC 9502(Journeyman..., Electronic Principles, Construction Safety..., Electrical Motors and..., Electrical Power..., Advanced Base Power..., Project Planning, Kitchen Mechanic, Power Distribution, Electricians, Motors, Power Plants, Security Clearance, Preventive Maintenance, Troubleshooting, Training, Engineering, Capital Projects, Project Management, Safety Management..., Staff Supervision, Property Management, Facilities Management, Leadership, Procurement, Maintenance Management, Program Management, Supervisory Skills, Budgets, Hospitality, Management
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Business Administration (M.B.A.), Hospitality Administration/Management, 3.20
DeVry University-Florida 2014 — 2014
Bachelor of Science (B.S.), Technical Management, GPA 3.82 Magna Cum Laude
Coastline Community College
Associates of Arts, Supervision and Management; Electrical Mechanical Technology
Rockhurst University continuing Education Center
Pistilli Realty Group May 2015 - Present
Walt Disney World Swan and Dolphin November 2014 - March 2015
Walt Disney World Swan and Dolphin March 2014 - November 2014
Pistilli Realty Group January 2012 - January 2014
Walt Disney World May 2011 - January 2012
Allegria Hotel March 2011 - May 2011
Allegria Hotel October 2010 - April 2011
Walt Disney World January 2008 - January 2009
Skills
Hotels, Hotel Management, Food & Beverage, Resorts, Hospitality Management, Micros, Hospitality Industry, Hospitality, Restaurants, Fine Dining, Front Office, Tourism, Rooms Division, Real Estate Transactions, Referrals, QuickBooks, Housekeeping, Microsoft Office, Microsoft Excel, Microsoft Word, Supervisory Skills, Event Planning, Customer Service, Team Building, Customer Satisfaction, Property Management, Opera, Property Management..., Process Scheduler, Real Estate, Property, Meeting Planning, MICROS
Education
Lynn University 2007 — 2009
Bachlors of Science, Hotel Management
Westchester Community College 2005 — 2007
Culinary Arts/Chef Training
Johnson & Wales University 2004 — 2005
Hotel, Motel, and Restaurant Management
Eta Sigma Delta Hospitality Honor Society, FSU Chapter April 2015 - Present
DoubleTree by Hilton March 2015 - Present
Bella Bella Tallahassee April 2014 - Present
Walt Disney World Swan and Dolphin May 2015 - August 2015
Florida Capitol January 2014 - May 2014
101 Restaurant & Lounge April 2013 - May 2014
101 Restaurant & Lounge November 2012 - April 2013
EXPRESS December 2011 - May 2012
Skills
Customer Service, Hospitality Industry, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Time Management, Sales, Social Networking, Customer Satisfaction, Event Management, Teamwork, Event Planning, Leadership, Facebook
Education
Florida State University 2012 — 2016
Bachelor's Degree, Marketing/Marketing Management, General, 3.74
Florida State University 2012 — 2016
Bachelor's Degree, Hospitality Administration/Management, 3.74
International Baccalaureate 2008 — 2012
High School, General Studies, 5.1 Weighted
Winn-Dixie May 2013 - Present
Winn-Dixie March 2012 - May 2013
The Sugar Suite May 2011 - August 2011
Walt Disney World Swan and Dolphin March 2011 - May 2011
Skills
Food Safety, Baking, Cooking, Bakery, Sanitation, Customer Service, Microsoft Word, Time Management, Microsoft Office, Microsoft Excel
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2010 — 2011
Associate’s Degree, Baking and Pastry Arts/Baker/Pastry Chef
Eastern Florida State College 2008 — 2009
Associate’s Degree, General Studies
Sprint January 2007 - May 2015
Sprint Nextel June 2012 - July 2013
Sprint May 2004 - December 2006
EDS Group 2001 - 2003
Nextel 1998 - 2001
Sheraton July 1996 - July 1997
Walt Disney World Swan and Dolphin May 1995 - July 1996
Walt Disney World Swan and Dolphin 1994 - 1995
Skills
Project Management..., Strategic Planning, Team Building, Team Leadership, Process Improvement, Change Management, Program Management, Mentoring, Coaching, Leadership Development, Virtual Teams, PMP, Leadership, Business Analysis, Project Management, Outsourcing, Vendor Management, Hotels, Customer Service, Customer Satisfaction, Business Process..., Building Relationships, Customer Experience, Cross-functional Team..., Servant Leadership, Hospitality Management, Telecommunications, Non-profit Board..., Sales, Networking, Project Planning, Management, Call Centers, CRM, Wireless, Data Analysis, Product Management, Integration, Mobile Devices, Salesforce.com, Training, Team Management, Solution Selling, Managed Services, Customer Retention, Account Management, Sales Operations, SaaS, Business Development, Contract Negotiation
Education
Gonzaga University 2011 — 2013
Masters of Arts, Organizational Leadership, 4.0
University of Washington 2008 — 2009
Certificate, Managing for High Performance
Central Washington University 1990 — 1994
Bachelors of Science, Leisure Services
Orlando Fire Department 4 January 2002 - Present
Walt Disney World Swan and Dolphin April 1998 - October 2001
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Fire Safety, Fire Management, Labor Relations, Statistics, Customer Service, Ethics, Homeland Security, Writing, Emergency Management, Public Safety, Disaster Response
Education
Anna Maria College 2013 — 2015
Master's Degree, Fire and Emergency Services, 4.0
University at Buffalo 1988 — 1992
Bachelor's Degree, Music Performance, General
Villa Maria College 1985 — 1988
Associate's Degree, Music Performance, General
Bishop Timon High School 1979 — 1983
Diploma
Omni Hotels & Resorts November 2014 - Present
Victoria Anne Photography October 2008 - Present
Walt Disney World Swan and Dolphin July 2013 - November 2014
Skills
Digital Photography, Photoshop, Customer Service, Computer Proficiency, Hotel Booking, Social Media, Social Media Marketing, Creative Writing, Proposal Writing, Presentation Skills, Cost Accounting, Online Marketing, Graphic Design, Strategic Planning, Organizational..., Event Photography, Phone Etiquette, At Multitasking, HootSuite, Social Networking
Education
Estrella Mountain Community College
Associate of Arts (A.A.), Art/Art Studies, General
Garmin International February 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. June 2014 - Present
Walt Disney World Swan and Dolphin August 2012 - February 2013
Walt Disney World Swan and Dolphin August 2010 - November 2012
Walt Disney World Swan and Dolphin December 2008 - August 2010
Walt Disney World July 2007 - January 2008
Accor Hotels October 2006 - July 2007
Accor Hotels August 2006 - October 2006
Walt Disney World November 2005 - January 2006
Skills
Hotels, Hospitality Management, Hotel Management, Front Office, Resorts, Management, Restaurants, Micros, Customer Service, Food & Beverage, Hospitality, Team Building
Education
University of Central Florida 2006 — 2007
Undergraduate Certificate Program in Hospitality & Tourism Management, Hospitality Management
Universidade FUMEC 2003 — 2007
Bachelor, Hospitality Management
Wyndham Grand Jupiter At Harborside Place December 2014 - Present
Walt Disney World Swan and Dolphin September 2013 - December 2014
Walt Disney World Swan and Dolphin Hotel October 2011 - September 2013
Walt Disney World Swan and Dolphin December 2009 - October 2011
Walt Disney World Swan and Dolphin March 2008 - January 2010
Westin Diplomat Hotel and Spa 2006 - 2008
Skills
Pre-opening, Hotel Management, Hospitality, Restaurant Management, Chef, Micros, Pastry, Food Service, Food, Gourmet, Cooking, Revenue Analysis, Food Safety, Front Office, Rooms Division, Wine, Recipes, Seafood, Catering, MICROS
Education
Johnson and Wales University 2002 — 2006
Valley High School 1998 — 2002
High School
Sponsorship Reliance Group April 2015 - Present
Walt Disney World Swan and Dolphin June 2004 - April 2015
Tishman Hotel Corporation January 2003 - June 2004
Walt Disney World Swan and Dolphin April 2002 - December 2002
Wyndham Worldwide March 2001 - March 2002
Hilton Hotels Worldwide September 1989 - March 2001
Skills
Hospitality Industry, Sales, Hospitality, Account Management, Leadership, Trade Shows, Catering, CRM, Sales Management, Strategy, Sales Process, Time Management, Performance Management, Selling, Contract Negotiation, Customer Satisfaction, Customer Service, OnQ, Team Building, Corporate Events, Hotel Booking, Marketing, Budgets, Property Management..., Social Media Marketing, Incentives, Lodging, Leisure, Guest Service Management
Education
Michigan State University - The Eli Broad College of Business 1987 — 1989
BS, Hospitality Management
Illinois State University 1985 — 1987
Communications
University of Illinois at Urbana-Champaign February 2014 - Present
University of Illinois at Urbana-Champaign August 2011 - February 2014
University of Illinois at Urbana-Champaign March 2007 - August 2010
University of Illinois at Urbana-Champaign August 2002 - March 2007
Hollister, Co April 2002 - August 2002
Abercrombie & Fitch July 2000 - April 2002
Walt Disney World 2001 - 2001
Walt Disney World Swan and Dolphin 2000 - 2000
State of Illinois 2000 - 2000
Walt Disney World 1999 - 2000
Skills
Event Planning, Event Management, Communication Skills, Customer Service, Higher Education, Elementary Education, Administrative..., Retail Category..., Hospitality, Management, Nonprofits, Community Outreach, Data Analysis, Social Networking
Education
Eastern Illinois University 1994 — 1999
BS, Elementary Education, K-9, English Concentration
Disney University
"Mouse"-ters Degree, "Duck"-torate Degree, Disney College Program, Intern
Boy Scouts of America February 2015 - Present
The Breakers Palm Beach November 2013 - January 2015
The Breakers May 2012 - January 2015
University of Central Florida Housing and Residence Life May 2009 - June 2012
Walt Disney World Swan and Dolphin February 2012 - April 2012
Columbia University June 2010 - August 2011
Skills
Residence Life, Event Management, Time Management, Leadership, Event Planning, Social Media, Training, Hospitality Management, Public Relations, Project Planning, Tourism, Hospitality, PowerPoint, Social Networking, Fundraising, Customer Service, Microsoft Office, Microsoft Word, Public Speaking, Outlook
Education
University of Central Florida 2008 — 2012
Event Management, Hospitality
Florida State University 2011 — 2011
Italian Certificate, Language
Big Moose Inn April 2010 - Present
Orlando CVB August 2005 - September 2009
Orlando / Orange County Convention and Visitors Bureau August 2005 - September 2008
Walt Disney World Swan and Dolphin July 2003 - August 2005
Hilton in the Walt Disney World Resort January 1999 - June 2003
Hilton in the Walt Disney World Resort December 1997 - June 2003
Hilton in the Walt Disney World Resort January 1997 - June 2003
Education
Bowling Green State University 1993 — 1997
BAC, Telecommunications / Business
Piqua High School 1989 — 1993
College Prep, College Prep
ADP March 2015 - Present
ADP April 2006 - March 2015
ADP October 2000 - April 2006
ADP October 1999 - October 2000
ADP October 1998 - October 1999
ADP April 1996 - October 1998
Randstad Work Solutions January 1996 - April 1996
ITT Sheraton 1992 - 1996
Walt Disney World Swan and Dolphin 1990 - 1992
Skills
Payroll, ADP Payroll, HRIS, Employee Benefits, Benefits Administration, PeopleSoft, Human Resources, Onboarding, Talent Management, Applicant Tracking..., Personnel Management, Performance Management, Employee Relations, Talent Acquisition, HR Consulting, Payroll Taxes, Recruiting, Training, HRO, Process Improvement, PEO, Team Building, Employee Engagement, Deferred Compensation, Workforce Management, SAP HR, Software Implementation, Workforce Planning
Education
Florida State University - College of Business 1986 — 1989
BS, Management
University of Central Florida 1982 — 1985
Music Education
Tavares High School
La Rosa Realty September 2015 - Present
Westgate Resorts June 2015 - September 2015
Walt Disney World Swan and Dolphin June 2011 - June 2015
Walt Disney World Swan and Dolphin 2006 - 2010
Walt Disney World Swan and Dolphin January 2004 - 2006
Skills
Front Office, Accounting, Reservation, Portuguese, Spanish, English, Hotels, Tourism, Hospitality, Yield Management, Revenue Analysis, Resorts, Sales
Education
Florida MLS School 2013 — 2014
Licentiate degree, Real Estate Sales Associate
Daytona State College 2000 — 2003
Associate's degree, Hospitality Administration/Management
The Alfond Inn at Rollins College April 2014 - Present
Walt Disney World Swan and Dolphin March 2013 - April 2014
Walt Disney World Swan and Dolphin April 2012 - April 2013
Bath and Body Works November 2011 - March 2012
Athenaeum Hotel at the Chautauqua Institution June 2011 - September 2011
Athenaeum Hotel at the Chautauqua Institution June 2011 - September 2011
The Vermont Tavern March 2010 - June 2011
Skills
Microsoft Office, Hospitality, Event Planning, Customer Service, Catering
Education
Edinboro University of Pennsylvania
Mercyhurst College
Hospitality Managment
Hilton Grand Vacations March 2007 - Present
Health Communications, Inc. (The TIPS Program) December 1998 - Present
Omni Orlando Resort May 2005 - May 2006
Pipo's Latin Cafe and Catering October 2003 - August 2005
Seminole Hard Rock Hotel & Casino December 2003 - May 2005
Walt Disney World Swan and Dolphin December 1998 - December 2003
Buena Vista Palace Resort & Spa November 1997 - December 1998
Skills
Employee Relations, Leadership Development, Timeshare, Hospitality, Onboarding, Performance Management, Team Building, Training, Customer Service..., Multi-cultural team..., Program Facilitation, Friendly Personality, Integrity, Teamwork, Ownership, Urgency, Organizational..., Hotels, Coaching, Instructional Design, Marketing, Resorts, Human Resources, Leadership, Personnel Management, Management, Time Management
Education
Schiller International University 1996 — 1997
MBA, International Hospitality Management
Instituto Centroamericano de Administración de Empresas 1995 — 1996
MBA Masters in Business Administartion
Albright College 1990 — 1994
BA, Biology - Business Administration
Lincoln School 1976 — 1989
High School Diploma
Niki Bryan Spas Inc. December 2008 - March 2009
Walt Disney World Swan and Dolphin May 2008 - November 2008
Johnson and Wales Library November 2004 - February 2008
Education
Webster University 2009 — 2010
Masters, Human Resources Management
Johnson & Wales University 2004 — 2008
Bachelor, Hotel Management
Raymond James Financial, Inc. July 2015 - Present
Raymond James Financial Inc. December 2011 - July 2015
Raymond James & Associates April 2010 - March 2012
Raymond James & Associates October 2006 - April 2010
Raymond James & Associates October 2005 - October 2006
Kforce September 2003 - May 2005
Florida State Board of Administration 2001 - 2003
Walt Disney World Swan and Dolphin July 2002 - August 2002
Skills
Performance Management, Securities, Financial Analysis, Process Improvement, Series 7, Microsoft Office, Customer Service, Risk Management, Strategic Planning, Asset Managment, Data Analysis, Recruiting, Microsoft Excel, Project Management, PowerPoint, Change Management, Social Media
Education
Florida State University - College of Business 1999 — 2003
Bachelors of Science, Management
King High School 1995 — 1999
International Baccalaureate
Tishman Hotel Corporation March 2003 - Present
Walt Disney World Swan and Dolphin May 1999 - March 2003
PGA National Resort and Spa September 1993 - May 1999
Skills
Resorts, Contract Negotiation, Business Development, Hospitality, Hotels, Hospitality Management, Budgets, Cost Control, Hotel Management, Revenue Analysis, Hospitality Industry, Yield Management, Meeting Planning, Restaurants, Food & Beverage, Tourism, Pre-opening, Catering
Education
Florida International University 1974 — 1976
BS, Hospitality Management
University of Miami 1972 — 1973
Buisness
RHG Group, Inc. February 2009 - Present
The Hay Adams June 2007 - December 2008
Johnson & Wales University September 2001 - May 2003
Embry-Riddle Aeronautical University February 2000 - August 2001
Barnacles Restaurant 1995 - 2000
Sheraton Stamford Hotel, CT 1992 - 1993
Walt Disney World Swan and Dolphin February 1990 - September 1991
Sheraton Washington Hotel February 1987 - 1990
Seattle Sheraton Hotel & Towers 1986 - 1987
Seattle Sheraton Hotel and Towers 1984 - 1986
Skills
Hospitality, Hotel Management, Hospitality Management, Hotels, Hospitality Industry
Education
Johnson & Wales University 2000 — 2003
Culinary Arts/Chef Training
Saint Martin's University 1980 — 1984
BA, Humanaties
Walt Disney World Swan and Dolphin June 2015 - Present
Marriott International April 2012 - June 2015
Denihan Hospitality Group March 2011 - April 2012
Marriott International February 2010 - March 2011
Marriott International October 2008 - February 2010
Schaumburg Renaissance June 2008 - November 2008
Skills
Meeting Planning, Hotels, Hospitality Management, Trade Shows, Resorts, Hospitality, Customer Satisfaction, Restaurants, Public Relations, Sales Management, Revenue Analysis, Business Development, Event Management, Food & Beverage, Sales, Front Office, Catering, Hospitality Industry, Event Planning
Education
Iowa State University 2004 — 2008
Bachelors of Science, Hotel, Restaurant, and Institution Management
Loews Hotels July 2013 - Present
Loews Corporation August 2010 - June 2013
Loews Hotels at Universal Orlando June 2002 - August 2010
Walt Disney World Swan and Dolphin March 2001 - September 2001
Westin Maui Resort & Spa September 1999 - March 2001
Outrigger Hotels & Resorts November 1994 - March 1998
Skills
HRIS, Benefits Administration, Employee Benefits, Compensation Structures, Human Resources, Talent Acquisition, Applicant Tracking..., Recruiting, Performance Management, Payroll, HR Policies, Cross-functional Team..., Report Writing, Change Management, Employment Law..., ADP Payroll, Organizational..., Talent Management, Employee Engagement, Employee Relations, Labor Relations, Training, Workforce Planning, Personnel Management, FMLA
Education
Hawaii Pacific University 1993 — 1997
BSBA, Human Resource Management
Cracker Barrel November 2007 - August 2015
Gaylord Opryland Resort & Convention Center October 2006 - November 2007
Walt Disney World November 2004 - October 2006
Walt Disney World 2002 - 2004
Walt Disney World March 2000 - August 2002
Walt Disney World March 1999 - March 2000
Walt Disney World Swan and Dolphin 1992 - 1999
Skills
Hospitality, Catering, Hospitality Industry, Hotels, Hospitality Management, Resorts, Food & Beverage, Banquets, Trade Shows, Time Management, Menu Development, Meeting Planning, Restaurants, Convention Services, Event Planning, Hotel Management, Customer Service, Event Management, Corporate Events, Revenue Analysis, Food Service, Tourism, Food, Front Office, OnQ, Restaurant Management, Micros, Customer Satisfaction, Pre-opening, Yield Management, Travel Management, Guest Service Management, Fine Dining, Rooms Division
Education
Rochester Institute of Technology
bs, School of Food, Hotel, Tourism
Green Mountain College
Associate of Arts (AA), Business Administration and Management, General
Hilton Orlando Bonnet Creek and Waldorf Astoria Orlando July 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2007 - July 2015
Walt Disney World Swan and Dolphin June 2004 - June 2007
Walt Disney World Swan and Dolphin August 1997 - June 2004
La Playa Resort and Spa June 1996 - August 1997
Boca Raton Resort & Club, A Waldorf Astoria Resort 1992 - 1996
Boca Raton Resort & Club, A Waldorf Astoria Resort 1992 - 1996
Boca Raton Resort & Club, A Waldorf Astoria Resort 1992 - 1996
Skills
Yield Management, Hotel Management, Revenue Management, Resorts, Hotels, Hospitality Management, Revenue Analysis, Pre-opening, Rooms Division, Hotel Booking, Banquets, Property Management..., Event Management, Hospitality Industry, Reservation, Convention Services, Catering, Tourism, Forecasting, Hospitality, Meeting Planning, Food & Beverage, Management, OnQ, Opening Hotels, Front Office, Revenue Forecasting, Lodging, Micros, Leisure, Delphi, Pre-opening experience, Restaurants, Guest Service Management, Online Travel, Opera, Restaurant Management, Hotel Administration, Concierge Services, Spa, Leisure Travel, Fine Dining, Business Travel, Luxury, Reservations, MICROS
Education
University of Phoenix
Master of Business Administration Degree (MBA)
Florida International University
Bachelor of Science Degree in Hospitality Management
Michigan State University
Hotel Management
Westin Orlando Universal Boulevard July 2014 - Present
Westin Imagine Orlando April 2009 - June 2014
Ginn Reunion Resort January 2008 - March 2009
Starwood Hotels & Resorts June 2006 - January 2008
Walt Disney World Swan and Dolphin 2005 - 2008
Skills
Hotels, Hospitality Management, Hospitality, Front Office, Hospitality Industry, Resorts, Hotel Management, Micros, Customer Service, Property Management..., Guest Service Management, Customer Satisfaction, Training, Rooms Division, Pre-opening
Education
Florida State University 2000 — 2004
Hospitality Administration, Business, Hospitality
Rosen Hotels & Resorts January 2008 - Present
Walt Disney World Swan and Dolphin 1996 - 2006
Skills
Resorts, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Hotel Management, Tourism, Event Management, Sales Management, Customer Service, Contract Negotiation, Training, Catering, Meeting Planning, Property Management..., Food & Beverage, Front Office, Sales, Public Relations, Yield Management, Convention Services, Leadership, Banquets, Revenue Analysis, Trade Shows, Restaurants, Marketing Strategy, Team Building, Pre-opening, Marketing, Corporate Events, Social Media Marketing, Event Planning
Education
Concord University
B.S., Travel Industry Mgt./Hotel Mgt.
Hospitality Ventures Management Group September 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. April 2015 - Present
B Hotels & Resorts April 2014 - April 2015
Remington Hotels, One Ocean Resort and Spa July 2012 - April 2014
Destination MCO June 2011 - July 2012
Kessler Collection February 2010 - April 2011
Restaurant Group June 2008 - March 2010
Loews Hotels May 2006 - June 2008
Walt Disney World Swan and Dolphin March 2002 - June 2006
Cattlemans Steakhouse,ABC September 2000 - February 2002
Skills
Food, Revenue Management, Problem Solving, P&L Management, Brand Development, Hospitality, Guest Satisfaction, Hotels, Restaurants, Pre-opening, Banquets, Budgeting, Food & Beverage, Rooms Division, Resorts, Revenue Analysis, Hospitality Management, Customer Satisfaction, Budgets, Training, Catering, Hospitality Industry, Forecasting, Micros, Income Statement, Hotel Management, Menu Development, Leadership, Front Office, Fine Dining, Wine, Opening Hotels, Property Management..., Convention Services, Guest Service Management, Yield Management, Restaurant Management, Banquet Operations, Menu Costing, OnQ, Menu Engineering, Cuisine, Guest Recovery, Lodging, Concierge Services, Culinary Skills, Opera, Culinary Management, Hotel Booking, Meeting Planning
Education
Master Court of Sommeliers 2004 — 2005
Cartificate, Wine
Ecole Hôtelière de Lausanne 1985 — 1989
Bachelor's, Hospitality Internship with Hotel Management
Golf Channel November 2007 - Present
Golf Channel August 2003 - November 2007
Golf Channel November 2001 - July 2003
Golf Channel December 1998 - November 2001
Walt Disney World Swan and Dolphin January 1991 - February 1997
COMCAST (United Artists Cable/TCI) November 1986 - December 1990
Skills
Broadcast, Broadcast Television, Television, Video, Video Production, Digital Video, HD Video
Education
Full Sail University 1997 — 1998
Associate's Degree, Radio, Television, and Digital Communication, 4.0
Arapahoe Community College 1988 — 1989
Radio, Television, and Digital Communication, 4.0
KW PROPERTY MANAGEMENT AND CONSULTING October 2013 - Present
KW PROPERTY MANAGEMENT AND CONSULTING October 2012 - October 2013
ALLINGTON TOWERS NORTH January 2010 - September 2012
Hyatt Regency Pier Sixty-Six February 2009 - January 2010
Gaylord Entertainment November 2003 - August 2008
The Kessler Collection January 1999 - July 2003
Walt Disney World Swan and Dolphin February 1990 - October 1997
Skills
Resorts, Hotels, Contract Negotiation, Management, Administrative..., Start-ups, Hospitality Industry, Hospitality Management, Hospitality, Banquets, Catering, Food & Beverage, Tourism, Restaurants, Event Management, Event Planning, Property Management, Forecasting, Budgets, Sales, Leadership
Education
City University of New York-Herbert H. Lehman College
Westin Copley Place January 2011 - Present
Walt Disney World Swan and Dolphin March 2009 - December 2010
PGA National Resort & Spa 2007 - 2009
The Westin Diplomat Resort & Spa 2002 - 2007
Doral Golf Resort & Spa 1997 - 2000
Hilton @ Walt Disney World 1992 - 1993
Education
Georgia State University - J. Mack Robinson College of Business 1979 — 1991
Associates Degree, HRTA
Trumbull High School 1974 — 1977
12 grade
Amphora Catering March 2008 - June 2009
Walt Disney World Swan and Dolphin August 2006 - December 2007
walt disney swan & Dolphin 2005 - 2007
walt disney swan & Dolphin 2005 - 2007
Johnson & Wales University 2000 - 2005
Education
Johnson & Wales University 1999 — 2005
Hotel & Restaurant Management, Hospitality, Event Management
Coldwell Banker October 2012 - Present
Boyd Development Corporation 2008 - December 2012
Quantum Realty Group, Inc. 2006 - October 2012
The Rosen Plaza Hotel 1998 - 2005
Rosen Centre Hotel 1995 - 1998
Walt Disney World Dolphin Hotel 1993 - 1995
Walt Disney World Swan and Dolphin 1990 - 1993
Skills
Real Estate, Residential Homes, Property Management, Real Estate Development, Sellers, Investment Properties, New Home Sales, Sales, Real Estate Transactions
Education
Florida State University - College of Business 1987 — 1989
BS, Business Administration & Marketing
MAKE UP FOR EVER June 2010 - Present
Make Up For Ever 2010 - Present
Chanel March 2006 - February 2009
Saks Fifth Avenue January 2005 - March 2006
MAC Cosmetics April 2002 - January 2005
Lancome April 1993 - September 2001
Walt Disney World Swan and Dolphin April 1991 - March 1993
Skills
Beauty Industry, Cosmetics, Merchandising, Fashion, Visual Merchandising, Retail, Makeup Artistry, Luxury Goods, Skin Care, Fragrance, Store Management, Fashion Shows, Sales, International Marketing, Styling, Product Knowledge, Artistry, Training, Driving Results, Retail Sales, Luxury, Employee Training, Event Management, Customer Service, Bridal Showers, Brand Management, Photo Shoots
Education
Eastern Florida State College
University of Central Florida
Walt Disney World Swan and Dolphin March 2011 - Present
The Crab House December 2003 - March 2011
Clear Channel Radio January 2010 - May 2010
Blue Martini August 2005 - October 2005
Wet 'N Wild October 2003 - March 2004
Big Dogs Sportswear November 2001 - September 2003
Universal Studios Islands of Adventure June 1999 - September 2000
Skills
Sound, Audio Editing, Recording, Pro Tools, Music, Editing, Radio, Sales, Voice Over, Training, Social Networking, Facebook, Audio Engineering, Social Media, Entertainment, Music Production, Event Planning, Music Industry, Social Media Marketing, Bartending, Mixology
Education
Full Sail University 2008 — 2010
AS, BS, Show Production and Touring, Music Business
Valencia College 2002 — 2005
AA, General Studies
Dr. Phillips High School
BONEFISH GRILL November 2006 - May 2013
MGM GRAND HOTEL November 2005 - November 2006
Walt Disney World April 2003 - October 2005
WALT DISNEY WORLD RESORTS June 1997 - October 2005
Walt Disney World September 2000 - April 2003
Walt Disney World January 2000 - September 2000
Walt Disney World July 1999 - February 2000
NATURE'S GOURMET May 1996 - September 1999
CONCOURSE STEAKHOUSE June 1997 - July 1999
WALT DISNEY WORLD SWAN AND DOLPHIN January 1990 - May 1996
Skills
Food & Beverage, Restaurants, Fine Dining, Menu Development, Hospitality, Banquets, Hospitality Management, Sales, Food, Wine, Hotels, Cuisine, Restaurant Management, Customer Service, Leadership, Culinary Skills, Resorts, Catering, Pre-opening, Wine Tasting, P&L, Hospitality Industry, Forecasting, Management, P&L Management, Profit, Income Statement, Food Service, Event Planning, Event Management, Budgets, Team Building, Hotel Management, Customer Satisfaction
Education
Florida Metropolitan University 2000 — 2002
Bachelor's, Computer Information Science
Miami Dade College 1984 — 1987
Associate of Science, Hospitality Management
School of Hotel Administration 1981 — 1984
Diploma, Hotel Administration, Chur, Switzerland
Kendriya Vidyalaya, India
High School
The Westin La Paloma Resort & Spa January 2015 - Present
The Westin La Paloma Resort & Spa 2014 - 2015
The Westin La Paloma Resort & Spa 2014 - 2015
The Westin La Paloma Resort & Spa 2014 - 2015
The Westin La Paloma Resort & Spa 2014 - 2015
The Westin Charlotte November 2010 - December 2014
Walt Disney World Swan and Dolphin August 2007 - November 2010
Walt Disney World Swan and Dolphin October 2005 - August 2007
Westin New York at Times Square March 2005 - October 2005
RX Consulting January 2001 - January 2004
Skills
Sales Management, Conferences, Conventions, Yield Management, Contract Negotiations, Trade Shows, Hospitality Management, Hospitality Industry, Account Management, Contract Negotiation, Hotels, Team Building, Customer Relations, Budgeting, Forecasting, Strategic Planning, Corporate Events, Revenue Management, Customer Service, Inventory Management, Special Events, New Business Development, Event Planning, Public Speaking, Negotiation, Guest Satisfaction, Contract Management, Team Leadership, Marketing Strategy, Problem Solving, Teamwork, Hotel Management, Planning, Meeting Planning, Event Management, Pre-opening, Rooms Division, Convention Services, Resorts, Hospitality, Revenue Analysis, Tourism, Customer Satisfaction, Property Management..., Front Office, Catering, Lodging, Hotel Booking
Education
Fairleigh Dickinson University
Bachelor of Science, Hotel Restaurant Management
Arthur L Johnson 1979 — 1982
Essex Fells School April 2013 - Present
Essex Fells School March 2013 - March 2013
St. Brendan School September 2010 - May 2011
Recorder Newspapers November 2009 - August 2010
Walt Disney World Swan and Dolphin May 2006 - October 2009
Skills
Microsoft Office, Literature, English Literature, American Literature, English grammar, Elementary Education, Teaching Writing, Teaching Reading, Working With Children, Lesson Planning, Integrating Technology..., SmartBoard, Achieve 3000, Word, PowerPoint, Customer Service, Outlook, Excel, Teaching
Education
Caldwell College 2009 — 2012
BA, English, Education K-12
Valencia College 2002 — 2008
AA, General Studies
Levy Restaurants March 2011 - April 2014
ARAMARK @ the Orlando Science Center August 2008 - September 2010
Walt Disney World Swan and Dolphin December 2005 - May 2008
Centraarchy's Lighthouse Grill June 2005 - December 2005
Walt Disney World Swan and Dolphin May 2003 - June 2005
Toys R Us September 2001 - May 2003
Clyde's of Columbia May 2000 - August 2002
Skills
Catering, Budgets, Restaurants, Hospitality Industry, Forecasting, Food & Beverage, Hospitality, Income Statement, Pre-opening, Revenue Analysis, Leadership, Hospitality Management, Hotel Management, Resorts, Hotels, Banquet Operations, Customer Satisfaction, Food, P, Restaurant Management, Training
Education
Johnson & Wales University 2001 — 2003
Bachelor of Science
Johnson & Wales University 1999 — 2001
Associate of Science
Seminole Hard Rock Hotel & Casino December 2010 - Present
Marriott Waterside June 2010 - December 2010
Walt Disney World Swan and Dolphin March 2009 - June 2010
Borgata Hotel Casino & Spa June 2003 - February 2009
Edward J. Doody & Sons January 1977 - October 2001
Skills
Painting, Decorative Painting, Wallpaper, Carpentry, Plumbing, Electrical, Air Conditioning, Customer Service, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Resorts
Education
Henry Ford Community College 1983 — 1985
Schoolcraft College
Adventist Health System September 2015 - Present
Adventist Health System November 2014 - September 2015
Walt Disney World Swan and Dolphin March 2014 - October 2014
Marriott/Gaylord Palms Resort & Convention Center August 2002 - March 2014
MORGAN STANLEY DEAN WITTER, INC February 1997 - May 2002
PAINE WEBBER INC OF PR October 1992 - October 1996
Skills
Payroll, Management, New Hire Orientations, Leadership, Administrative..., Policy, Human Resources, ADP Payroll, Employee Relations, Finance, Onboarding, Benefits Administration, Financial Analysis, Employee Training, Sales, Succession Planning, Hotels, Hiring, Performance Management, Time Management, Deferred Compensation, Hotel Management, Hospitality Management, Hospitality
Education
DeVry University 2007 — 2009
Bachelor, Accounting
American Institute of Banking
Principal, Banking
DeVry University
Bachelor, Technical Management; Major Accounting
Fontainebleau Miami Beach May 2015 - Present
B Hotels & Resorts December 2014 - March 2015
Westin Beach Resort and Spa, Fort Lauderdale February 2011 - December 2014
W South Beach Hotel 2009 - 2011
Walt Disney World Swan and Dolphin January 2004 - April 2009
The Hershey Company December 1998 - December 2003
Skills
Hotels, Loss Prevention, Hospitality, VIP, Daily Operations, Investigations, Workers Compensation, Payroll, P&L responsibility, Wicklander-Zulawski..., Front Office, P&L Responsibility, Resorts, Executive Protection, Pre-opening, Micros, Private Investigations, Access Control, Emergency Management, Hospitality Management, Rooms Division, Security Training, Security Management, CCTV, Property Management..., Hospitality Industry, Workplace Violence, Corporate Security, Hotel Management, Process Scheduler, Banquets, Security Operations, Security
Education
HACC, Central Pennsylvania's Community College 1995 — 1997
Associate's Degree, Criminal Justice/Police Science
Walt Disney World March 2013 - Present
Five Star Laundry February 2013 - May 2015
The Walt Disney Company April 2011 - March 2013
Sheraton Safari Hotel & Suites December 2008 - January 2011
Cintas Corporation August 2005 - October 2008
Walt Disney World Swan and Dolphin April 1998 - August 2005
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Resorts, Hotel Management, Food & Beverage, Restaurants, Team Building, Customer Service, Pre-opening, Sales, Training, Front Office, Banquets, Customer Satisfaction, Hiring, Process Scheduler, Employee Training, Leadership, Management
Education
Bridgewater State College 1986 — 1991
BS, Physical Education
Bridgewater State University 1986 — 1991
Bachelor of Applied Science (B.A.Sc.), Health and Physical Education/Fitness
SMG/Osceola Heritage Park August 2015 - Present
Orange County Convention Center October 2014 - August 2015
Orange County Convention Center January 2013 - October 2014
Walt Disney World Swan and Dolphin February 2012 - January 2013
The Festival of Chocolate August 2011 - April 2012
Rosen Centre Hotel March 2011 - February 2012
Jewish Community Center January 2011 - May 2011
South Beach Wine and Food Festival February 2010 - February 2010
Skills
Hospitality, Hospitality Management, Event Planning, Public Speaking, Front Office, Marketing, Fundraising, Hotels, PowerPoint, Hospitality Industry, Event Management, Public Relations, Meeting Planning, Food & Beverage, Social Networking, Corporate Events, Resorts, Customer Service, Microsoft Office, Social Media, Time Management, Management, Tourism, Social Media Marketing
Education
Johnson and Wales University 2014 — 2016
Master of Business Administration (M.B.A.), Hospitality Administration/Management
University of Central Florida 2010 — 2012
B.S. Event Management, Minor Hospitality Managaement, Hospitality Management
Miami Dade College 2007 — 2009
Associate of Arts
Miami Northwestern Senior High 2000 — 2004
Great Wolf Lodge April 2014 - Present
Crowne Plaza Executive Park June 2013 - April 2014
(currently)Marriott Charlotte Executive Park October 2011 - June 2013
Marriott International September 2009 - October 2011
Marriott International April 2007 - September 2009
Walt Disney World Swan and Dolphin January 2002 - April 2007
Walt Disney World Swan and Dolphin January 1999 - January 2002
Skills
Rooms Division, Hospitality Industry, Revenue Analysis, Hospitality Management, Hotels, Hotel Management, Resorts, Pre-opening, Front Office, Property Management..., Opening Hotels, Micros, Restaurants, Yield Management, Food & Beverage, OnQ, Hospitality, Banquets
Education
Johnson & Wales University-Charlotte 1993 — 1997
BS, Sales & Meeting Management
Walt Disney World Swan and Dolphin May 2013 - Present
Poughkeepsie Grand Hotel August 2012 - April 2013
Poughkeepsie grand hotel September 2011 - August 2012
Skills
Hospitality, Food, Hospitality Management, Catering, Micros, Banquets, Fine Dining, Food Service, Social Media Marketing, Customer Service, Restaurants
Education
Integrative nutrition 2013 — 2013
Certified Holistic Health Coach, Health and Wellness, General
Dutchess Community College
Associate's degree, Business Administration and Management, General
Seton Hall University
Business Administration and Management, Sports
CMT Photography 2010 - Present
Florida Atlantic University June 2006 - June 2007
Walt Disney World Swan and Dolphin 2000 - 2003
Skills
Event Planning, Microsoft Office, Portrait Photography, Digital Photography, Commercial Photography, Photography, Children Photography, Early Childhood..., Event Management, Event Marketing, Corporate Events, Special Events, Event Photography, Elementary Education, Working With Children, Administrative Support, Beauty Photography, Creative Photography, Lifestyle Photography, Location Photography, Maternity Photography, Travel Photography, Headshots, Corporate Portraits, Photo Editing
Education
Florida Atlantic University
Elementary Education and Teaching
Valencia Community College
Associate of Arts (AA), Early Childhood Education and Teaching
Orlando Film Festival September 2009 - Present
Walt Disney World Swan and Dolphin November 2013 - March 2015
Walt Disney World Swan and Dolphin December 2012 - November 2013
Walt Disney World Swan and Dolphin May 2011 - December 2012
Xena Productions September 2008 - December 2008
Skills
Resorts, Hospitality Industry, Hospitality, Hospitality Management, Hotels, Communication, Sales, Negotiation, Front Office, Customer Satisfaction, Event Management, Rooms Division, Micros, Hotel Management, Property Management...
Education
Rosen College of Hospitality 2011 — 2014
Master of Science (M.S.), Hospitality & Tourism Management
Johnson & Wales University-Charlotte 2009 — 2010
Sports Media & Entertainment Management
Rollins College 2005 — 2009
Bachelor of Arts (B.A.), Anthropology
Keystone Heights Elementary August 2003 - Present
St. Patrick's Interparish School August 2002 - June 2003
Walt Disney World Swan and Dolphin November 1989 - December 1994
Westin Hotels & Resorts December 1988 - November 1989
Skills
Microsoft Excel, Microsoft Word
Education
West Virginia State University 1985 — 1987
Bachelor of Science, Business Administration, Finance
Florida Southern College
Elementary Education and Teaching
West Virginia University
Walt Disney World Swan and Dolphin January 1992 - Present
Walt Disney World Swan and Dolphin 1992 - Present
Education
Georgia Institute of Technology 1974 — 1980
B. S. Industrial Mgt.