ELoyalty Corporation
Industry: Company
DescriptionMattersight Corporation, formerly known as eLoyalty, is a publicly traded company that provides SaaS-based enterprise behavioral analytics software. Its software focuses on customer-employee interaction and behavior. The company is headquartered in Chicago, Illinois and was founded in 1994. CEO: Kelly D. Conway (May 1999–) Headquarters: Chicago, IL Chief people officer: Melissa Moore Parent organization: NICE Systems Inc. Subsidiaries: eLoyalty Corp (Australia) Pty. Ltd, SVPs: Doug Brown (Software Development), Melissa Moore
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ELoyalty Corporation Employees
Employee
Years
Job
Industry
Cristela Garcia Cristela Garcia's ELoyalty Corporation Experience December 2000 - March 2004
Job AR Supervisor at Performance Food Group
Industry Food & Beverages
Experience
Performance Food Group October 2006 - Present
SSA Global Technologies May 2005 - December 2005
Allscripts Healthcare March 2004 - May 2005
Eloyalty Corporation December 2000 - March 2004
Amercian Forms, LLC October 1999 - October 2000
Skills
Accounts Receivable, Accounts Payable, Contract Specialist, Accounting, Collections
Education
Harper College
Performance Food Group October 2006 - Present
SSA Global Technologies May 2005 - December 2005
Allscripts Healthcare March 2004 - May 2005
Eloyalty Corporation December 2000 - March 2004
Amercian Forms, LLC October 1999 - October 2000
Skills
Accounts Receivable, Accounts Payable, Contract Specialist, Accounting, Collections
Education
Harper College
Paul Marushka Paul Marushka's ELoyalty Corporation Experience 2000 - 2003
Job Executive Software & Analytics Company
Industry Information Technology and Services
Experience
Marsh ClearSight 2013 - Present
CCC Information Services 2006 - 2012
Fair Isaac - FICO 2003 - 2005
eLoyalty Corporation 2000 - 2003
ABN AMRO North America 1998 - 2000
Skills
Senior Executive..., Growth Strategies, P&L Responsibility, Sales & Marketing..., Product Innovation, Product Management, Strategic Planning, Operational Planning, Analytics, Data Modeling, Software, SaaS, Sales Management, Product Marketing, Thought Leadership, Skilled Communicator, Management Consulting, Property & Casualty..., Health Insurance, Life Insurance, Financial Services, Banking, Asset Managment, International Marketing, International Sales, M&A Due Diligence &..., Contract Negotiation, Pricing Strategy, Customer Service, Team Management, Information Technology, Mergers & Acquisitions, Insurance, P&L Management, Leadership, Marketing, Business Strategy, Sales, Asset Management, Consulting, Professional Services
Education
The University of Chicago Booth School of Business
MBA
Northwestern University School of Law
J.D.
The University of Chicago
A.B.
Marsh ClearSight 2013 - Present
CCC Information Services 2006 - 2012
Fair Isaac - FICO 2003 - 2005
eLoyalty Corporation 2000 - 2003
ABN AMRO North America 1998 - 2000
Skills
Senior Executive..., Growth Strategies, P&L Responsibility, Sales & Marketing..., Product Innovation, Product Management, Strategic Planning, Operational Planning, Analytics, Data Modeling, Software, SaaS, Sales Management, Product Marketing, Thought Leadership, Skilled Communicator, Management Consulting, Property & Casualty..., Health Insurance, Life Insurance, Financial Services, Banking, Asset Managment, International Marketing, International Sales, M&A Due Diligence &..., Contract Negotiation, Pricing Strategy, Customer Service, Team Management, Information Technology, Mergers & Acquisitions, Insurance, P&L Management, Leadership, Marketing, Business Strategy, Sales, Asset Management, Consulting, Professional Services
Education
The University of Chicago Booth School of Business
MBA
Northwestern University School of Law
J.D.
The University of Chicago
A.B.
Bill McKinlay's ELoyalty Corporation Experience 2007 - 2008
Job Innovative Services Solutions Leadership in Cloud Ecosystems
Industry Information Technology and Services
Experience
SuccessFactors August 2015 - Present
SAP - SAP Knowledge & Packaging Group October 2014 - August 2015
SuccessFactors January 2012 - October 2014
SuccessFactors August 2010 - January 2012
Trade Wind Advisors, LLC 2002 - August 2010
eLoyalty Corporation 2007 - 2008
Decision Management International, Inc. (now part of Emerson) 2001 - 2002
Accenture 1999 - 2001
Ernst & Young Management Consulting 1997 - 1999
PriceWaterhouse Management Consulting 1994 - 1997
Skills
Business Process..., Business Strategy, Cloud Computing, SaaS, Customer Service, Field Service, Customer Experience, CRM, Roadmap, Capability Development, Management Consulting, Support Services..., Process Improvement, Capability Roadmap..., Service Delivery..., Service Delivery..., Service Management, Integrated Talent..., Strategy, Outsourcing, Consulting, Management, Leadership, Strategic Planning, Project Planning, Telecommunications, Business Transformation, Business Intelligence, IT Strategy, Vendor Management, Talent Acquisition
Education
Rutgers Graduate School of Management
Master of Business Administration (M.B.A.), International Business
University of Cambridge
Graduate Studies/Certificate in International Business from Wolfson College
Lake Forest College
Bachelor's Degree, Political Science and Government
Choate Rosemary Hall
College/University Preparatory
SuccessFactors August 2015 - Present
SAP - SAP Knowledge & Packaging Group October 2014 - August 2015
SuccessFactors January 2012 - October 2014
SuccessFactors August 2010 - January 2012
Trade Wind Advisors, LLC 2002 - August 2010
eLoyalty Corporation 2007 - 2008
Decision Management International, Inc. (now part of Emerson) 2001 - 2002
Accenture 1999 - 2001
Ernst & Young Management Consulting 1997 - 1999
PriceWaterhouse Management Consulting 1994 - 1997
Skills
Business Process..., Business Strategy, Cloud Computing, SaaS, Customer Service, Field Service, Customer Experience, CRM, Roadmap, Capability Development, Management Consulting, Support Services..., Process Improvement, Capability Roadmap..., Service Delivery..., Service Delivery..., Service Management, Integrated Talent..., Strategy, Outsourcing, Consulting, Management, Leadership, Strategic Planning, Project Planning, Telecommunications, Business Transformation, Business Intelligence, IT Strategy, Vendor Management, Talent Acquisition
Education
Rutgers Graduate School of Management
Master of Business Administration (M.B.A.), International Business
University of Cambridge
Graduate Studies/Certificate in International Business from Wolfson College
Lake Forest College
Bachelor's Degree, Political Science and Government
Choate Rosemary Hall
College/University Preparatory
Patrick Richel's ELoyalty Corporation Experience 2009 - 2011
Job Online Consultant at CareerBuilder.com
Industry Insurance
Experience
CareerBuilder.com 2014 - Present
BigMachines 2013 - 2014
Groupon 2012 - 2013
Farmers Insurance Group 2011 - 2012
ELoyalty Corporation 2009 - 2011
ShopperTrak RCT July 2006 - January 2009
Skills
Management Consulting, Strategy Development, SaaS, Business Strategy, Sales Operations, Advertising, Account Management, Territory Planning, Consultative Selling, Strategy, Selling, Marketing, Leadership, Sales, Training, Project Management
Education
University of Notre Dame 2005 — 2009
Bachelor of Arts, Economics
Marian Catholic High School 2001 — 2005
CareerBuilder.com 2014 - Present
BigMachines 2013 - 2014
Groupon 2012 - 2013
Farmers Insurance Group 2011 - 2012
ELoyalty Corporation 2009 - 2011
ShopperTrak RCT July 2006 - January 2009
Skills
Management Consulting, Strategy Development, SaaS, Business Strategy, Sales Operations, Advertising, Account Management, Territory Planning, Consultative Selling, Strategy, Selling, Marketing, Leadership, Sales, Training, Project Management
Education
University of Notre Dame 2005 — 2009
Bachelor of Arts, Economics
Marian Catholic High School 2001 — 2005
Philip Noffke Philip Noffke's ELoyalty Corporation Experience November 2000 - January 2008
Job Finance Manager / Controller CPA CGMA
Industry Staffing and Recruiting
Experience
Brilliant Financial January 2014 - Present
St. Mark Lutheran Church November 2005 - September 2015
Experis Corporation March 2013 - November 2013
TransUnion May 2009 - August 2012
Flex Execs Management Solutions 2008 - 2009
eLoyalty Corporation November 2000 - January 2008
Connector Services Corporation 1999 - 2000
Guardian Electric Manufacturing Company 1998 - 1999
Safety-Kleen Corporation 1991 - 1998
Chemical Waste Management 1989 - 1991
Skills
Valued Business Partner, Cost Analysis, Manufacturing, SOx Documentation, People Skills, Oracle Projects, PeopleSoft, Navision, Activity Based..., Concur, ADP COS ProBusiness, Activity Based Costing, QuickBooks, Microsoft Office, Talent Developer, ADP Payroll, Sarbanes-Oxley, Oracle Applications, Financial Modeling, Revenue Forecasting, Process Improvement, Financial Analysis, Financial Accounting, Leadership, Vendor Management, Budgets, Coaching, Acquisition Integration, Business Acumen, Forecasting, Accounts Payable, Cost Benefit, Accounting, Payroll, Training, Internal Controls, General Ledger, Cost Accounting, Financial Reporting, Sarbanes-Oxley Act, Management, Finance, Consulting, Analysis
Education
Keller Graduate School of Management of DeVry University 1996 — 1999
MBA, Finance, 3,8
Valparaiso University 1980 — 1984
BS, Accounting
H. L. Richards High School
Brilliant Financial January 2014 - Present
St. Mark Lutheran Church November 2005 - September 2015
Experis Corporation March 2013 - November 2013
TransUnion May 2009 - August 2012
Flex Execs Management Solutions 2008 - 2009
eLoyalty Corporation November 2000 - January 2008
Connector Services Corporation 1999 - 2000
Guardian Electric Manufacturing Company 1998 - 1999
Safety-Kleen Corporation 1991 - 1998
Chemical Waste Management 1989 - 1991
Skills
Valued Business Partner, Cost Analysis, Manufacturing, SOx Documentation, People Skills, Oracle Projects, PeopleSoft, Navision, Activity Based..., Concur, ADP COS ProBusiness, Activity Based Costing, QuickBooks, Microsoft Office, Talent Developer, ADP Payroll, Sarbanes-Oxley, Oracle Applications, Financial Modeling, Revenue Forecasting, Process Improvement, Financial Analysis, Financial Accounting, Leadership, Vendor Management, Budgets, Coaching, Acquisition Integration, Business Acumen, Forecasting, Accounts Payable, Cost Benefit, Accounting, Payroll, Training, Internal Controls, General Ledger, Cost Accounting, Financial Reporting, Sarbanes-Oxley Act, Management, Finance, Consulting, Analysis
Education
Keller Graduate School of Management of DeVry University 1996 — 1999
MBA, Finance, 3,8
Valparaiso University 1980 — 1984
BS, Accounting
H. L. Richards High School
Luke De Roeck Luke De Roeck's ELoyalty Corporation Experience 1995 - 2002
Job Partner at Roberts & Ryan, Inc.
Industry Staffing and Recruiting
Experience
Roberts & Ryan, Inc. 2004 - Present
Hudson Highland Group 2002 - 2004
eLoyalty Corporation 1995 - 2002
Altschuler, Melvoin & Glasser (acquired by McGladrey) 1984 - 1995
Skills
Executive Search
Education
DePaul University
B.S., Accounting
Roberts & Ryan, Inc. 2004 - Present
Hudson Highland Group 2002 - 2004
eLoyalty Corporation 1995 - 2002
Altschuler, Melvoin & Glasser (acquired by McGladrey) 1984 - 1995
Skills
Executive Search
Education
DePaul University
B.S., Accounting
David Gustafson David Gustafson's ELoyalty Corporation Experience March 2000 - January 2005
Job Chief Operating Officer at Mattersight Corporation
Industry Information Technology and Services
Experience
Mattersight Corporation August 2015 - Present
Mattersight Corporation March 2015 - July 2015
Mattersight Corporation June 2014 - March 2015
Mattersight Corporation February 2012 - June 2014
Mattersight Corporation January 2005 - February 2012
eLoyalty Corporation March 2000 - January 2005
ABN AMRO June 1998 - March 2000
Skills
SaaS, Analytics, Enterprise Software, Professional Services, Go-to-market Strategy, Product Management, Cloud Computing, Start-ups, Strategic Partnerships, Product Marketing, Business Process..., Channel Partners, Business Intelligence, Strategy, Cross-functional Team..., Managed Services, P&L Management, Big Data, Business Strategy, Thought Leadership, Lead Generation, Business Development, Solution Selling, E-commerce, Customer Experience, Business Alliances, Program Management, Competitive Analysis, Demand Generation, Vendor Management, Salesforce.com, Consulting, Segmentation, IT Strategy, Outsourcing, Business Analytics, Sales Enablement, Business Analysis, Management Consulting, Mobile Devices, Unified Communications, Partner Management, Call Centers, Pre-sales, Sales Operations, Process Improvement, Sales Process, CRM, Management, Leadership
Education
Colby College 1995 — 1999
BA
Lake Forest High School 1991 — 1995
Mattersight Corporation August 2015 - Present
Mattersight Corporation March 2015 - July 2015
Mattersight Corporation June 2014 - March 2015
Mattersight Corporation February 2012 - June 2014
Mattersight Corporation January 2005 - February 2012
eLoyalty Corporation March 2000 - January 2005
ABN AMRO June 1998 - March 2000
Skills
SaaS, Analytics, Enterprise Software, Professional Services, Go-to-market Strategy, Product Management, Cloud Computing, Start-ups, Strategic Partnerships, Product Marketing, Business Process..., Channel Partners, Business Intelligence, Strategy, Cross-functional Team..., Managed Services, P&L Management, Big Data, Business Strategy, Thought Leadership, Lead Generation, Business Development, Solution Selling, E-commerce, Customer Experience, Business Alliances, Program Management, Competitive Analysis, Demand Generation, Vendor Management, Salesforce.com, Consulting, Segmentation, IT Strategy, Outsourcing, Business Analytics, Sales Enablement, Business Analysis, Management Consulting, Mobile Devices, Unified Communications, Partner Management, Call Centers, Pre-sales, Sales Operations, Process Improvement, Sales Process, CRM, Management, Leadership
Education
Colby College 1995 — 1999
BA
Lake Forest High School 1991 — 1995
Glen Koedding Glen Koedding's ELoyalty Corporation Experience July 1998 - September 2001
Job President, Managing Partner at Green Sun Energy Services, LLC
Industry Renewables & Environment
Experience
Green Sun Energy Services, LLC January 2011 - Present
EMC Consulting May 2008 - May 2012
Fair Isaac May 2003 - April 2008
Inforte Corporation April 2002 - May 2003
Answerthink Incorporated September 2001 - March 2002
eLoyalty Corporation July 1998 - September 2001
BSG Alliance/IT, Inc July 1996 - July 1998
Dataflex Corp 1989 - 1995
Skills
Consulting, Analytics, Professional Services, SaaS, CRM, Business Intelligence, Cloud Computing, Salesforce.com, Management Consulting, IT Strategy, Business Development, Business Transformation, Program Management, Outsourcing, Business Analysis, Financial Services, Enterprise Software, Account Management, Business Strategy, Cross-functional Team..., Solar Energy, Solar PV, Solar Power, Solar Cells, Renewable Energy, Management, Integration, E-commerce, Business Process, New Business Development, Change Management, Contract Negotiation
Education
University at Buffalo 1986 — 1989
BA, Business Administration, Marketing
New York Institute of Technology 1985 — 1986
Green Sun Energy Services, LLC January 2011 - Present
EMC Consulting May 2008 - May 2012
Fair Isaac May 2003 - April 2008
Inforte Corporation April 2002 - May 2003
Answerthink Incorporated September 2001 - March 2002
eLoyalty Corporation July 1998 - September 2001
BSG Alliance/IT, Inc July 1996 - July 1998
Dataflex Corp 1989 - 1995
Skills
Consulting, Analytics, Professional Services, SaaS, CRM, Business Intelligence, Cloud Computing, Salesforce.com, Management Consulting, IT Strategy, Business Development, Business Transformation, Program Management, Outsourcing, Business Analysis, Financial Services, Enterprise Software, Account Management, Business Strategy, Cross-functional Team..., Solar Energy, Solar PV, Solar Power, Solar Cells, Renewable Energy, Management, Integration, E-commerce, Business Process, New Business Development, Change Management, Contract Negotiation
Education
University at Buffalo 1986 — 1989
BA, Business Administration, Marketing
New York Institute of Technology 1985 — 1986
Robert Kessler Robert Kessler's ELoyalty Corporation Experience February 2000 - September 2003
Job
Industry Consumer Services
Experience
Enterprise Holdings 2003 - Present
eLoyalty Corporation February 2000 - September 2003
EDS Corporation 1998 - 2000
Roberts Communications 1997 - 1998
General Motors 1989 - 1997
Skills
Internal Communications, Marketing Communications, Social Media, Employer Branding, Strategic Communications, Recruitment Advertising, Employee Engagement, Executive Messaging
Education
Northwestern University 2001 — 2003
MS, IT/Communications
Purdue University 1985 — 1989
Communications, Advertising
Enterprise Holdings 2003 - Present
eLoyalty Corporation February 2000 - September 2003
EDS Corporation 1998 - 2000
Roberts Communications 1997 - 1998
General Motors 1989 - 1997
Skills
Internal Communications, Marketing Communications, Social Media, Employer Branding, Strategic Communications, Recruitment Advertising, Employee Engagement, Executive Messaging
Education
Northwestern University 2001 — 2003
MS, IT/Communications
Purdue University 1985 — 1989
Communications, Advertising
Olga Shutkas-Karahalios Olga Shutkas-Karahalios's ELoyalty Corporation Experience April 2000 - July 2001
Job Substitute Teacher
Industry Higher Education
Experience
Kelly Educational Services December 2013 - Present
Independent Contractor November 2011 - Present
La Señorita Jolie 2015 - 2015
La Señorita Jolie 2015 - 2015
The Sunshine House, Inc. February 2011 - November 2011
Siemens Building Technologies May 2003 - September 2004
eloyalty Corporation April 2000 - July 2001
Hewitt Associates January 1997 - July 1999
W.W. Grainger May 1990 - January 1997
First American Title July 1989 - May 1990
Skills
Corporate Law, Employment Law, Litigation, Real Estate, Microsoft Office, Commercial Litigation, Strategic Planning, Corporate Governance, Risk Management, Mergers & Acquisitions, Civil Litigation, Contract Management, Management, Training, Licensing, Legal Assistance, Leadership, Appeals, Litigation Management, Human Resources, Due Diligence, Paralegals, Intellectual Property, Research, Mediation, Dispute Resolution, Product Liability, Policy, Personal Injury
Education
Loyola University Chicago 1986 — 1989
BA, Political Science
Niles North High School 1980 — 1984
National-Louis University
Masters of Teaching
Kelly Educational Services December 2013 - Present
Independent Contractor November 2011 - Present
La Señorita Jolie 2015 - 2015
La Señorita Jolie 2015 - 2015
The Sunshine House, Inc. February 2011 - November 2011
Siemens Building Technologies May 2003 - September 2004
eloyalty Corporation April 2000 - July 2001
Hewitt Associates January 1997 - July 1999
W.W. Grainger May 1990 - January 1997
First American Title July 1989 - May 1990
Skills
Corporate Law, Employment Law, Litigation, Real Estate, Microsoft Office, Commercial Litigation, Strategic Planning, Corporate Governance, Risk Management, Mergers & Acquisitions, Civil Litigation, Contract Management, Management, Training, Licensing, Legal Assistance, Leadership, Appeals, Litigation Management, Human Resources, Due Diligence, Paralegals, Intellectual Property, Research, Mediation, Dispute Resolution, Product Liability, Policy, Personal Injury
Education
Loyola University Chicago 1986 — 1989
BA, Political Science
Niles North High School 1980 — 1984
National-Louis University
Masters of Teaching
Sarah A. Kopczyk Sarah A. Kopczyk's ELoyalty Corporation Experience March 2008 - October 2008
Job Owner and Event Planner at Your Timeless Events
Industry Events Services
Experience
Your Timeless Events, LLC July 2010 - Present
DCTC Hospitality Alumni Network June 2012 - Present
Minnesota State College Student Association November 2010 - Present
American Academy of Neurology October 2008 - November 2010
Borders Group June 2005 - December 2009
eLoyalty Corporation March 2008 - October 2008
Skills
Event Planning, Futuristic, Logistics, Customer Service, Word, Microsoft Office, Problem Solving, Event Management, Non-profits, PowerPoint, Administration, Excel, Outlook, Budgeting, Planning, Scheduling, Contract Negotiation, Databases, Vendor Relations, Inventory Management, Social Media, Fundraising, Process Scheduler, Marketing, Budgets, System Administration, Volunteer Management, Future Trends, Project Planning, Microsoft Excel, Meeting Planning, Leadership, Team Building, Training, Hospitality, Teamwork, Program Development, Data Entry, Public Speaking, Microsoft Word, Research, Strategic Planning, Nonprofits, Time Management, Management, Public Relations, CRM, Wedding Planning, Community Outreach, Social Networking
Education
Dakota County Technical College 2006 — 2008
Meeting and Event Management, Meeting & Event Management
Winona State University (WSU)
Your Timeless Events, LLC July 2010 - Present
DCTC Hospitality Alumni Network June 2012 - Present
Minnesota State College Student Association November 2010 - Present
American Academy of Neurology October 2008 - November 2010
Borders Group June 2005 - December 2009
eLoyalty Corporation March 2008 - October 2008
Skills
Event Planning, Futuristic, Logistics, Customer Service, Word, Microsoft Office, Problem Solving, Event Management, Non-profits, PowerPoint, Administration, Excel, Outlook, Budgeting, Planning, Scheduling, Contract Negotiation, Databases, Vendor Relations, Inventory Management, Social Media, Fundraising, Process Scheduler, Marketing, Budgets, System Administration, Volunteer Management, Future Trends, Project Planning, Microsoft Excel, Meeting Planning, Leadership, Team Building, Training, Hospitality, Teamwork, Program Development, Data Entry, Public Speaking, Microsoft Word, Research, Strategic Planning, Nonprofits, Time Management, Management, Public Relations, CRM, Wedding Planning, Community Outreach, Social Networking
Education
Dakota County Technical College 2006 — 2008
Meeting and Event Management, Meeting & Event Management
Winona State University (WSU)
Janet Samuelson, CPM Janet Samuelson, CPM's ELoyalty Corporation Experience June 2007 - February 2008
Job Project and Program Manager
Industry Information Technology and Services
Experience
FPX September 2014 - February 2015
Jack Link's Beef Jerky October 2013 - December 2013
Epicor Software Corp January 2012 - August 2012
Comsys IT Services November 2010 - February 2011
Fingerhut - Bluestem Brands March 2010 - June 2010
The Evanston Group May 2009 - September 2009
Salo, LLC May 2008 - September 2008
eLoyalty Corporation June 2007 - February 2008
Boston Scientific March 2006 - July 2007
Oracular 2003 - 2006
Skills
Business Process, Program Management, Leadership, SDLC, Cross-functional Team..., Business Analysis, Process Improvement, Strategy, ERP, Project Management, Change Management, Software Documentation, Management, Training, Strategic Communications, Oral & Written..., Team Building, Governance, IT Compliance, Consulting, Management Consulting, Solution-Oriented..., Manage Client..., PMO, Business Development
Education
College of St. Benedict
Bachelor of Arts (BA), English
FPX September 2014 - February 2015
Jack Link's Beef Jerky October 2013 - December 2013
Epicor Software Corp January 2012 - August 2012
Comsys IT Services November 2010 - February 2011
Fingerhut - Bluestem Brands March 2010 - June 2010
The Evanston Group May 2009 - September 2009
Salo, LLC May 2008 - September 2008
eLoyalty Corporation June 2007 - February 2008
Boston Scientific March 2006 - July 2007
Oracular 2003 - 2006
Skills
Business Process, Program Management, Leadership, SDLC, Cross-functional Team..., Business Analysis, Process Improvement, Strategy, ERP, Project Management, Change Management, Software Documentation, Management, Training, Strategic Communications, Oral & Written..., Team Building, Governance, IT Compliance, Consulting, Management Consulting, Solution-Oriented..., Manage Client..., PMO, Business Development
Education
College of St. Benedict
Bachelor of Arts (BA), English
Neal Connors Neal Connors's ELoyalty Corporation Experience July 2008 - July 2011
Job Lead Analyst at Coyote Logistics
Industry Logistics and Supply Chain
Experience
Coyote Logistics May 2013 - Present
Coyote Logistics March 2012 - Present
Mattersight Corporation July 2011 - March 2012
eLoyalty Corporation July 2008 - July 2011
Scott Balice Strategies December 2007 - June 2008
Skills
Data Analysis, Analytics, Business Analysis, Microsoft Office, SQL, Analysis, PowerPoint, Behavioral Analytics, Program Management, Microsoft Excel, CRM, Business Intelligence, Project Management, Salesforce.com, Process Improvement, SQL Server Report..., Data Mining
Education
Lake Forest College 2004 — 2008
Economics, Literature
Groton School 2001 — 2004
Coyote Logistics May 2013 - Present
Coyote Logistics March 2012 - Present
Mattersight Corporation July 2011 - March 2012
eLoyalty Corporation July 2008 - July 2011
Scott Balice Strategies December 2007 - June 2008
Skills
Data Analysis, Analytics, Business Analysis, Microsoft Office, SQL, Analysis, PowerPoint, Behavioral Analytics, Program Management, Microsoft Excel, CRM, Business Intelligence, Project Management, Salesforce.com, Process Improvement, SQL Server Report..., Data Mining
Education
Lake Forest College 2004 — 2008
Economics, Literature
Groton School 2001 — 2004
Steve Callow Steve Callow's ELoyalty Corporation Experience 1996 - 2005
Job CEO at Perfect Fit Brand
Industry Management Consulting
Experience
Callow Enterprises Inc. December 2010 - Present
Perfect Fit Brand December 2010 - Present
eLoyalty Corporation 1996 - 2005
Accenture 1989 - 1996
Skills
Management Consulting, Program Management, IT Strategy, Change Management, IT Service Management, ITIL, Business Transformation, Business Process..., Outsourcing, Business Process..., Professional Services, Vendor Management, Contact Centers, Customer Experience, CRM, Workforce Management, BPO, Business Analysis, Organizational Design, Business Case, Management, Strategy
Education
Dalhousie University 1984 — 1988
Callow Enterprises Inc. December 2010 - Present
Perfect Fit Brand December 2010 - Present
eLoyalty Corporation 1996 - 2005
Accenture 1989 - 1996
Skills
Management Consulting, Program Management, IT Strategy, Change Management, IT Service Management, ITIL, Business Transformation, Business Process..., Outsourcing, Business Process..., Professional Services, Vendor Management, Contact Centers, Customer Experience, CRM, Workforce Management, BPO, Business Analysis, Organizational Design, Business Case, Management, Strategy
Education
Dalhousie University 1984 — 1988
Slava Pukshansky Slava Pukshansky's ELoyalty Corporation Experience October 2005 - June 2006
Job
Industry Law Practice
Experience
Allen A Lefkovitz & Associates, P.C. October 2012 - Present
Holowach & Pukshansky LLC February 2010 - September 2012
City of Chicago Department of Law August 2008 - February 2010
eLoyalty Corporation October 2005 - June 2006
LM Consultants, Inc. April 2002 - October 2005
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2007 — 2009
Lake Forest College 2003 — 2006
Bachelors
Allen A Lefkovitz & Associates, P.C. October 2012 - Present
Holowach & Pukshansky LLC February 2010 - September 2012
City of Chicago Department of Law August 2008 - February 2010
eLoyalty Corporation October 2005 - June 2006
LM Consultants, Inc. April 2002 - October 2005
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2007 — 2009
Lake Forest College 2003 — 2006
Bachelors
Steven Paris, RN, BSN's ELoyalty Corporation Experience January 1998 - March 2001
Job Registered Nurse at St. David's HealthCare
Industry Hospital & Health Care
Experience
St. David's HealthCare July 2014 - Present
Turnitin January 2011 - July 2014
Devicescape July 2012 - April 2013
MarkMonitor January 2012 - August 2012
Conant Foundation October 2010 - November 2011
NetSpend Corporation June 2010 - October 2010
Apple May 2007 - November 2009
NetSpend Corporation November 2006 - May 2007
eLoyalty Corporation January 1998 - March 2001
Technology Solutions Company 1998 - 2001
Skills
Full-cycle Recruiting, Technical Recruiting, Sales Recruitment, Internet Recruiting, Contract Recruitment, Recruitment/Retention, Program Management, Project Coordination, Recruiting
Education
Samuel Merritt University 2013 — 2014
Bachelor's Degree
Texas State University 1991 — 1994
BBA
St. David's HealthCare July 2014 - Present
Turnitin January 2011 - July 2014
Devicescape July 2012 - April 2013
MarkMonitor January 2012 - August 2012
Conant Foundation October 2010 - November 2011
NetSpend Corporation June 2010 - October 2010
Apple May 2007 - November 2009
NetSpend Corporation November 2006 - May 2007
eLoyalty Corporation January 1998 - March 2001
Technology Solutions Company 1998 - 2001
Skills
Full-cycle Recruiting, Technical Recruiting, Sales Recruitment, Internet Recruiting, Contract Recruitment, Recruitment/Retention, Program Management, Project Coordination, Recruiting
Education
Samuel Merritt University 2013 — 2014
Bachelor's Degree
Texas State University 1991 — 1994
BBA
Jay Istvan Jay Istvan's ELoyalty Corporation Experience January 2001 - May 2006
Job Chief Executive Officer at Suture Express
Industry Medical Devices
Experience
Suture Express July 2014 - Present
Bain & Company November 2006 - June 2014
eLoyalty Corporation January 2001 - May 2006
The Boston Consulting Group June 1985 - February 2001
Abbott Laboratories May 1982 - August 1984
Skills
Strategy, Management Consulting, Business Strategy, Leadership, Marketing, E-commerce, Strategic Planning, Program Management, Start-ups, Cross-functional Team..., Change Management, Business Development
Education
Harvard Business School 1984 — 1986
MBA, Business
Bradley University 1977 — 1982
BSEE, Electrical Engineering
Suture Express July 2014 - Present
Bain & Company November 2006 - June 2014
eLoyalty Corporation January 2001 - May 2006
The Boston Consulting Group June 1985 - February 2001
Abbott Laboratories May 1982 - August 1984
Skills
Strategy, Management Consulting, Business Strategy, Leadership, Marketing, E-commerce, Strategic Planning, Program Management, Start-ups, Cross-functional Team..., Change Management, Business Development
Education
Harvard Business School 1984 — 1986
MBA, Business
Bradley University 1977 — 1982
BSEE, Electrical Engineering
Greg Boles Greg Boles's ELoyalty Corporation Experience November 2000 - September 2001
Job Technical Architect III at Sprint
Industry Information Technology and Services
Experience
Sprint December 2011 - Present
Sprint Nextel November 2008 - December 2011
Sprint Nextel April 2006 - November 2008
Sprint February 2004 - April 2006
Sprint October 2002 - February 2004
Computer Task Group September 2001 - October 2002
eLoyalty Corporation November 2000 - September 2001
First Tennessee Bank N.A. Telecommunications January 1994 - November 2000
Skills
ITIL Foundation..., HP Asset Manager 9.X..., Genesys Certified..., Genesys Certified..., OS - Windows, UNIX,..., DATABASE - Oracle, SQL..., ETL - HP Connect-IT,..., WEB SERVER -..., LANGUAGES/SCRIPTING -..., CRM, SDLC, Disaster Recovery, Data Center, Management, Security, Analysis, Project Management, Software Development, Program Management, ITIL, Software Documentation
Education
Colorado State University 2014 — 2016
Master's Degree
University of Tennessee-Knoxville 1990 — 1994
Bachelor's Degree
Sprint December 2011 - Present
Sprint Nextel November 2008 - December 2011
Sprint Nextel April 2006 - November 2008
Sprint February 2004 - April 2006
Sprint October 2002 - February 2004
Computer Task Group September 2001 - October 2002
eLoyalty Corporation November 2000 - September 2001
First Tennessee Bank N.A. Telecommunications January 1994 - November 2000
Skills
ITIL Foundation..., HP Asset Manager 9.X..., Genesys Certified..., Genesys Certified..., OS - Windows, UNIX,..., DATABASE - Oracle, SQL..., ETL - HP Connect-IT,..., WEB SERVER -..., LANGUAGES/SCRIPTING -..., CRM, SDLC, Disaster Recovery, Data Center, Management, Security, Analysis, Project Management, Software Development, Program Management, ITIL, Software Documentation
Education
Colorado State University 2014 — 2016
Master's Degree
University of Tennessee-Knoxville 1990 — 1994
Bachelor's Degree
George L. Scalise, Jr.'s ELoyalty Corporation Experience January 2000 - July 2009
Job Senior Manager at Accenture
Industry Information Technology and Services
Experience
Accenture November 2009 - Present
eLoyalty Corporation January 2000 - July 2009
Anderson Consulting October 1997 - December 1999
Skills
Professional Services, Business Process..., Vendor Management, Management Consulting, Telecommunications, Outsourcing, Process Improvement, Business Transformation, Program Management, SaaS, Business Analysis, Consulting
Education
The University of Texas at Dallas 1984 — 1990
BA
The University of Texas at Dallas 1984 — 1990
Bachelor of Arts (B.A.)
Accenture November 2009 - Present
eLoyalty Corporation January 2000 - July 2009
Anderson Consulting October 1997 - December 1999
Skills
Professional Services, Business Process..., Vendor Management, Management Consulting, Telecommunications, Outsourcing, Process Improvement, Business Transformation, Program Management, SaaS, Business Analysis, Consulting
Education
The University of Texas at Dallas 1984 — 1990
BA
The University of Texas at Dallas 1984 — 1990
Bachelor of Arts (B.A.)
Julie Kurpewski, PMP Julie Kurpewski, PMP's ELoyalty Corporation Experience 2000 - 2001
Job Senior IS Project Manager at Costco Wholesale
Industry Information Technology and Services
Experience
Costco Wholesale September 2013 - Present
T-MOBILE USA 2005 - 2013
T-Mobile 2003 - 2004
ELOYALTY CORPORATION 2000 - 2001
LUCENT TECHNOLOGIES, CRM SOLUTIONS 1996 - 2000
Shah Safari, Inc. 1987 - 1996
Skills
Telecommunications, Wireless, Vendor Management, PMO, Cellular Communications, Call Center, IVR, Customer Experience, CDMA, T1, Handsets, SDLC, Program Management, Sales, Supply Chain, SharePoint, Customer Service, Web Project Management, Business Analysis, Budget, Schedules, Cross-functional Team..., Call Centers, Project Management, Budgets, Business Requirements, Project Portfolio..., System Deployment, Integration, Leadership, Process Improvement, Mobile Devices, Requirements Gathering, Product Management, Software Project..., Visio, Requirements Analysis, Project Delivery, Management, Strategy, Agile Project Management, Business Process, MS Project, Resource Management, Business Intelligence, IT Management, IT Strategy, Business Process..., E-commerce, PMP
Education
Bishop Blanchet High School
Seattle University
Bachelor of Arts, Business Administration
North Seattle College
Certificate, Computer Information Systems
The George Washington University
Master's Certificate, Project Management
Costco Wholesale September 2013 - Present
T-MOBILE USA 2005 - 2013
T-Mobile 2003 - 2004
ELOYALTY CORPORATION 2000 - 2001
LUCENT TECHNOLOGIES, CRM SOLUTIONS 1996 - 2000
Shah Safari, Inc. 1987 - 1996
Skills
Telecommunications, Wireless, Vendor Management, PMO, Cellular Communications, Call Center, IVR, Customer Experience, CDMA, T1, Handsets, SDLC, Program Management, Sales, Supply Chain, SharePoint, Customer Service, Web Project Management, Business Analysis, Budget, Schedules, Cross-functional Team..., Call Centers, Project Management, Budgets, Business Requirements, Project Portfolio..., System Deployment, Integration, Leadership, Process Improvement, Mobile Devices, Requirements Gathering, Product Management, Software Project..., Visio, Requirements Analysis, Project Delivery, Management, Strategy, Agile Project Management, Business Process, MS Project, Resource Management, Business Intelligence, IT Management, IT Strategy, Business Process..., E-commerce, PMP
Education
Bishop Blanchet High School
Seattle University
Bachelor of Arts, Business Administration
North Seattle College
Certificate, Computer Information Systems
The George Washington University
Master's Certificate, Project Management
Kevin Bolling Kevin Bolling's ELoyalty Corporation Experience July 2004 - October 2006
Job Service Delivery Manager at Converge One
Industry Telecommunications
Experience
Converge One Collaboration August 2014 - Present
Spanlink May 2011 - August 2014
Spanlink Communications October 2006 - May 2011
ELoyalty Corporation July 2004 - October 2006
MCI Communications 1996 - 2004
Excel Communications 1996 - 1997
Skills
H.323, Linux, Cisco Technologies, IVR, Call Centers, ACD, Unified Communications, Telephony, Data Center, CTI, VoIP, Telecommunications, SIP, Cloud Computing, Managed Services, Cisco Call Manager, Quality Assurance, Integration, Contact Centers, Switches, Avaya, WAN, Troubleshooting
Education
Grand Valley State University 1990 — 1995
Grand Valley State University 1990 — 1995
Converge One Collaboration August 2014 - Present
Spanlink May 2011 - August 2014
Spanlink Communications October 2006 - May 2011
ELoyalty Corporation July 2004 - October 2006
MCI Communications 1996 - 2004
Excel Communications 1996 - 1997
Skills
H.323, Linux, Cisco Technologies, IVR, Call Centers, ACD, Unified Communications, Telephony, Data Center, CTI, VoIP, Telecommunications, SIP, Cloud Computing, Managed Services, Cisco Call Manager, Quality Assurance, Integration, Contact Centers, Switches, Avaya, WAN, Troubleshooting
Education
Grand Valley State University 1990 — 1995
Grand Valley State University 1990 — 1995
John Cybulski, Jr., MBA, PMP's ELoyalty Corporation Experience January 1999 - November 2001
Job Internet Marketing Director, Cybertron, Inc.
Industry Management Consulting
Experience
TAMPA BAY SYSTEMS INTEGRATION, INC November 2001 - Present
eSource Documentation, Inc. December 2002 - July 2004
ELOYALTY CORPORATION January 1999 - November 2001
CLARIFY, INC January 1998 - January 1999
MARKETMAX, INC January 1997 - January 1998
Systems Engineering, Inc. January 1995 - January 1997
NUTMEG INDUSTRIES, INC. - A VP CORPORATION COMPANY Licensed Sportswear Apparel Company January 1992 - January 1995
Institute of Instructional Research & Practice January 1988 - January 1992
Wang Laboratories January 1982 - January 1987
Lord Corporation January 1978 - January 1982
Skills
CRM software, Microsoft CRM, PeopleSoft CRM, PMO, Management Consulting, Systems Analysis, ERP, Project Management, Teaching, SDLC, Siebel, SaaS, Software Project..., Business Intelligence, Enterprise Software, CRM, Databases, Management, Team Building, Business Process, SharePoint, Visio, PeopleSoft, Requirements Gathering, Requirements Analysis, Oracle, Software Development, Strategy, Cross-functional Team...
Education
Gannon University 1978 — 1981
MBA, Marketing / Operations Management
The Johns Hopkins University 1970 — 1974
BES, Operations Research / Electrical Engineering
Potomac Senior High School 1967 — 1970
Diploma, Math and Science
TAMPA BAY SYSTEMS INTEGRATION, INC November 2001 - Present
eSource Documentation, Inc. December 2002 - July 2004
ELOYALTY CORPORATION January 1999 - November 2001
CLARIFY, INC January 1998 - January 1999
MARKETMAX, INC January 1997 - January 1998
Systems Engineering, Inc. January 1995 - January 1997
NUTMEG INDUSTRIES, INC. - A VP CORPORATION COMPANY Licensed Sportswear Apparel Company January 1992 - January 1995
Institute of Instructional Research & Practice January 1988 - January 1992
Wang Laboratories January 1982 - January 1987
Lord Corporation January 1978 - January 1982
Skills
CRM software, Microsoft CRM, PeopleSoft CRM, PMO, Management Consulting, Systems Analysis, ERP, Project Management, Teaching, SDLC, Siebel, SaaS, Software Project..., Business Intelligence, Enterprise Software, CRM, Databases, Management, Team Building, Business Process, SharePoint, Visio, PeopleSoft, Requirements Gathering, Requirements Analysis, Oracle, Software Development, Strategy, Cross-functional Team...
Education
Gannon University 1978 — 1981
MBA, Marketing / Operations Management
The Johns Hopkins University 1970 — 1974
BES, Operations Research / Electrical Engineering
Potomac Senior High School 1967 — 1970
Diploma, Math and Science
Frank Suljic's ELoyalty Corporation Experience June 2006 - January 2008
Job SVP Strategic Sales at Mattersight Corporation
Industry Information Technology and Services
Experience
Mattersight Corporation July 2015 - Present
AudienceScience June 2014 - June 2015
FreeMonee Network, Inc. February 2013 - May 2014
VisualIQ February 2011 - January 2013
SeeSaw Networks January 2008 - December 2010
eLoyalty Corporation June 2006 - January 2008
Siebel Systems April 2003 - June 2006
Participate Systems April 2002 - March 2003
Inforte Corp April 1997 - March 2002
Paradigm Research, Inc June 1994 - April 1997
Skills
CRM, Sales Process, Management, Professional Services, Enterprise Software, Sales, Leadership, Marketing, Pre-sales, Advertising, Consulting, Strategic Partnerships, Sales Management, New Business Development, Solution Selling, Account Management, Sales Operations, Analytics, SaaS, Selling, Integration, Salesforce.com, Business Strategy, Business Development, E-commerce, Lead Generation, Cloud Computing, Start-ups, Management Consulting, Team Leadership
Education
The University of Chicago - Booth School of Business 1993 — 1995
MBA, Finance, Marketing
University of Wisconsin-Madison 1984 — 1989
BSIE, Industrial Engineering
Mattersight Corporation July 2015 - Present
AudienceScience June 2014 - June 2015
FreeMonee Network, Inc. February 2013 - May 2014
VisualIQ February 2011 - January 2013
SeeSaw Networks January 2008 - December 2010
eLoyalty Corporation June 2006 - January 2008
Siebel Systems April 2003 - June 2006
Participate Systems April 2002 - March 2003
Inforte Corp April 1997 - March 2002
Paradigm Research, Inc June 1994 - April 1997
Skills
CRM, Sales Process, Management, Professional Services, Enterprise Software, Sales, Leadership, Marketing, Pre-sales, Advertising, Consulting, Strategic Partnerships, Sales Management, New Business Development, Solution Selling, Account Management, Sales Operations, Analytics, SaaS, Selling, Integration, Salesforce.com, Business Strategy, Business Development, E-commerce, Lead Generation, Cloud Computing, Start-ups, Management Consulting, Team Leadership
Education
The University of Chicago - Booth School of Business 1993 — 1995
MBA, Finance, Marketing
University of Wisconsin-Madison 1984 — 1989
BSIE, Industrial Engineering
Tom Ptashnik's ELoyalty Corporation Experience 2005 - 2006
Job Director, Consumer Strategies and Business Process Management at NASCO
Industry Information Services
Experience
NASCO 2015 - Present
Accenture 2010 - 2015
IBM 2007 - 2010
eLoyalty Corporation 2005 - 2006
Unisys Corporation 2003 - 2005
PricewaterhouseCoopers (PwC) 1999 - 2002
The Registry Group LLC 1998 - 2001
Skills
Business Development, Business Transformation, CRM, Professional Services, Change Management, Enterprise Architecture, Project Management, Business Process..., Solution Architecture, Management
Education
Nova Southeastern University
MBA with Honors
University of South Florida
BA
NASCO 2015 - Present
Accenture 2010 - 2015
IBM 2007 - 2010
eLoyalty Corporation 2005 - 2006
Unisys Corporation 2003 - 2005
PricewaterhouseCoopers (PwC) 1999 - 2002
The Registry Group LLC 1998 - 2001
Skills
Business Development, Business Transformation, CRM, Professional Services, Change Management, Enterprise Architecture, Project Management, Business Process..., Solution Architecture, Management
Education
Nova Southeastern University
MBA with Honors
University of South Florida
BA
Jennifer Jaworski's ELoyalty Corporation Experience August 2004 - March 2009
Job Sr. Manager, Systems and Compliance, Global Corporate Relocation at Walmart Stores, Inc.
Industry Management Consulting
Experience
Walmart Stores, Inc. November 2014 - Present
Self-employed April 2009 - January 2010
eLoyalty Corporation August 2004 - March 2009
Deloitte & Touche LLP Chicago June 2002 - May 2004
Andersen November 1998 - June 2002
Skills
Global Mobility, Financial Analysis, Process Improvement, Management Consulting, Accounting, Consulting, Expatriate Tax, Tax Preparation, Expatriate Management, EEO Reporting, EEO/AA Compliance, IRS Enrolled Agent, Program Management, Management, Strategy
Education
Northwestern University - Kellogg School of Management 2000 — 2003
MBA, Strategy, Organizational Behavior
University of Ottawa 1988 — 1993
BComm., Finance
Walmart Stores, Inc. November 2014 - Present
Self-employed April 2009 - January 2010
eLoyalty Corporation August 2004 - March 2009
Deloitte & Touche LLP Chicago June 2002 - May 2004
Andersen November 1998 - June 2002
Skills
Global Mobility, Financial Analysis, Process Improvement, Management Consulting, Accounting, Consulting, Expatriate Tax, Tax Preparation, Expatriate Management, EEO Reporting, EEO/AA Compliance, IRS Enrolled Agent, Program Management, Management, Strategy
Education
Northwestern University - Kellogg School of Management 2000 — 2003
MBA, Strategy, Organizational Behavior
University of Ottawa 1988 — 1993
BComm., Finance
Doug Strait's ELoyalty Corporation Experience December 1994 - January 2010
Job Senior Principal at eLoyalty Corporation and Information Technology and Services Consultant
Industry Information Technology and Services
Experience
eLoyalty Corporation December 1994 - January 2010
Electronic Data Systems 1985 - 1995
EDS 1985 - 1994
Skills
CTI, Project Delivery, Analysis, Vendor Management, Professional Services, Management, Telecommunications, VoIP, Contact Centers, SaaS, Leadership, Program Management, Project Planning, Business Process..., IT Strategy, Architecture, Call Center, IVR, Solution Selling, ACD, Integration, Call Centers, Management Consulting, Enterprise Software, CRM, Outsourcing
Education
Wayne State University 1978 — 1983
MBA
Michigan State University 1967 — 1971
eLoyalty Corporation December 1994 - January 2010
Electronic Data Systems 1985 - 1995
EDS 1985 - 1994
Skills
CTI, Project Delivery, Analysis, Vendor Management, Professional Services, Management, Telecommunications, VoIP, Contact Centers, SaaS, Leadership, Program Management, Project Planning, Business Process..., IT Strategy, Architecture, Call Center, IVR, Solution Selling, ACD, Integration, Call Centers, Management Consulting, Enterprise Software, CRM, Outsourcing
Education
Wayne State University 1978 — 1983
MBA
Michigan State University 1967 — 1971
Todd Sather's ELoyalty Corporation Experience 1998 - 2000
Job Vice President IT at Deluxe Corporation
Industry Financial Services
Experience
Deluxe Corporation DirectorBraun Consulting2000 - 2003
Eloyalty Corporation 1998 - 2000
NordicTrack 1992 - 1998
Skills
Call Center, Business Intelligence, Process Improvement, Vendor Management, Business Analysis, Integration, Analytics, CRM, IT Strategy, Business Process..., Analysis, Strategy, Cross-functional Team..., Leadership, Change Management, Outsourcing, Program Management, Call Centers, IT Management, Project Portfolio..., SDLC, Visio
Education
University of Minnesota - Carlson School of Management
Master of Business Administration (M.B.A.), Management Information Systems, General
University of Minnesota - Carlson School of Management
Bachelor’s Degree, Marketing/Marketing Management, General
Deluxe Corporation DirectorBraun Consulting2000 - 2003
Eloyalty Corporation 1998 - 2000
NordicTrack 1992 - 1998
Skills
Call Center, Business Intelligence, Process Improvement, Vendor Management, Business Analysis, Integration, Analytics, CRM, IT Strategy, Business Process..., Analysis, Strategy, Cross-functional Team..., Leadership, Change Management, Outsourcing, Program Management, Call Centers, IT Management, Project Portfolio..., SDLC, Visio
Education
University of Minnesota - Carlson School of Management
Master of Business Administration (M.B.A.), Management Information Systems, General
University of Minnesota - Carlson School of Management
Bachelor’s Degree, Marketing/Marketing Management, General
Jasper Thompson's ELoyalty Corporation Experience June 2006 - July 2010
Job Service Delivery Analyst at eLoyalty
Industry Transportation/Trucking/Railroad
Experience
eLoyalty April 2012 - Present
eLoyalty Corporation June 2006 - July 2010
Skills
Call Center, Cisco Technologies, Business Analysis, Vendor Management, Telecommunications, Professional Services, VoIP, Process Improvement, Business Process..., Project Management, Workforce Management, Call Centers, Service Delivery, Outsourcing, SaaS, Program Management, Integration, ITIL, Visio
Education
Dominican University 2003 — 2005
eLoyalty April 2012 - Present
eLoyalty Corporation June 2006 - July 2010
Skills
Call Center, Cisco Technologies, Business Analysis, Vendor Management, Telecommunications, Professional Services, VoIP, Process Improvement, Business Process..., Project Management, Workforce Management, Call Centers, Service Delivery, Outsourcing, SaaS, Program Management, Integration, ITIL, Visio
Education
Dominican University 2003 — 2005
Robert Engstrom CPA, CFA, CTP, CGMA's ELoyalty Corporation Experience March 2000 - November 2007
Job Director at GLG Accounting
Industry Accounting
Experience
GLG Accounting February 2015 - Present
Engstrom & Associates CPA LLC December 2008 - January 2015
eLoyalty Corporation March 2000 - November 2007
Sanwa Business Credit Corp April 1998 - March 2000
UARCO, Inc. May 1996 - April 1998
Washington National Insurance Co. 1989 - 1994
Skills
Accounting, Tax, Risk Management, Investments, Income Tax, Tax Preparation, Insurance, Financial Planning, Small Business, Tax Accounting, Financial Analysis, Cash Flow, Negotiation, Payroll, Internal Controls, Cash Management, Corporate Finance, Tax Returns, Microsoft Office, SOX, Due Diligence
Education
Indiana University Bloomington 1982 — 1986
B.S. Business, Major In Accounting
University of Wisconsin-Madison 1981 — 1982
B.S., Business
GLG Accounting February 2015 - Present
Engstrom & Associates CPA LLC December 2008 - January 2015
eLoyalty Corporation March 2000 - November 2007
Sanwa Business Credit Corp April 1998 - March 2000
UARCO, Inc. May 1996 - April 1998
Washington National Insurance Co. 1989 - 1994
Skills
Accounting, Tax, Risk Management, Investments, Income Tax, Tax Preparation, Insurance, Financial Planning, Small Business, Tax Accounting, Financial Analysis, Cash Flow, Negotiation, Payroll, Internal Controls, Cash Management, Corporate Finance, Tax Returns, Microsoft Office, SOX, Due Diligence
Education
Indiana University Bloomington 1982 — 1986
B.S. Business, Major In Accounting
University of Wisconsin-Madison 1981 — 1982
B.S., Business
Sandra Goodwin's ELoyalty Corporation Experience June 2005 - November 2007
Job Human Resources Manager at AIM Specialty Health/WellPoint
Industry Human Resources
Experience
AIM Specialty Health, a wholly owned subsidiary of WellPoint Inc. October 2008 - Present
AIM Specialty Health/Anthem, Inc. October 2008 - Present
eLoyalty Corporation June 2005 - November 2007
Cardean Learning Group (formerly UNext Inc.) July 1999 - June 2005
Skills
Employee Relations, HRIS, Administration, Employee Engagement, Performance Management, System Administration, Sourcing, Management, Organizational..., College Recruiting, Program Management, Employee Benefits, Onboarding, Change Management, New Hire Orientations, Recruiting, Human Resources, Talent Acquisition, Leadership, Customer Service, Applicant Tracking..., SHRM, Employer Branding, Personnel Management, Benefits Management, HR Policies, Training, Talent Management, Benefits Administration, PeopleSoft, Workforce Planning, Leadership Development, Succession Planning
Education
Indiana University Bloomington
BA, Psychology
Indiana University Bloomington
Bachelor's degree, Psychology
AIM Specialty Health, a wholly owned subsidiary of WellPoint Inc. October 2008 - Present
AIM Specialty Health/Anthem, Inc. October 2008 - Present
eLoyalty Corporation June 2005 - November 2007
Cardean Learning Group (formerly UNext Inc.) July 1999 - June 2005
Skills
Employee Relations, HRIS, Administration, Employee Engagement, Performance Management, System Administration, Sourcing, Management, Organizational..., College Recruiting, Program Management, Employee Benefits, Onboarding, Change Management, New Hire Orientations, Recruiting, Human Resources, Talent Acquisition, Leadership, Customer Service, Applicant Tracking..., SHRM, Employer Branding, Personnel Management, Benefits Management, HR Policies, Training, Talent Management, Benefits Administration, PeopleSoft, Workforce Planning, Leadership Development, Succession Planning
Education
Indiana University Bloomington
BA, Psychology
Indiana University Bloomington
Bachelor's degree, Psychology
Vamsi Cherukuri's ELoyalty Corporation Experience June 2004 - January 2008
Job Senior BSA at Zebra Technologies
Industry Information Technology and Services
Experience
Zebra Technologies November 2011 - Present
Hitachi Consulting November 2009 - January 2012
Computer Sciences Corporation June 2008 - November 2009
Eloyalty Corporation June 2004 - January 2008
Dish Network 2008 - 2008
Skills
EAI, Requirements Gathering, Solution Architecture, Siebel, SDLC, ETL, Business Process, Requirements Analysis, OBIEE, Business Analysis, Oracle E-Business Suite, Data Warehousing, Business Intelligence, Data Migration
Education
Preston's College 2001 — 2003
MBA, Information Technology
Gogte Institute Of Technology 1994 — 1999
Engineering, Mechanical
Zebra Technologies November 2011 - Present
Hitachi Consulting November 2009 - January 2012
Computer Sciences Corporation June 2008 - November 2009
Eloyalty Corporation June 2004 - January 2008
Dish Network 2008 - 2008
Skills
EAI, Requirements Gathering, Solution Architecture, Siebel, SDLC, ETL, Business Process, Requirements Analysis, OBIEE, Business Analysis, Oracle E-Business Suite, Data Warehousing, Business Intelligence, Data Migration
Education
Preston's College 2001 — 2003
MBA, Information Technology
Gogte Institute Of Technology 1994 — 1999
Engineering, Mechanical
Beth Burke's ELoyalty Corporation Experience 1999 - 2000
Job Director Marketing Operations, SAP Global Marketing
Industry Computer Software
Experience
SAP Global Marketing June 2014 - Present
SAP 2006 - May 2014
SAP 2003 - 2006
Top Tier (acquired by SAP in 2002) 2000 - 2002
eloyalty Corporation 1999 - 2000
Skills
Sales Operations, Enterprise Software, SaaS, ERP, Professional Services, Solution Selling, CRM, Business Intelligence, Go-to-market Strategy, Business Alliances, Cloud Computing, Pre-sales, SAP, Business Process, Strategic Partnerships, Strategy, Product Management, Cross-functional Team..., Salesforce.com, SAP ERP, Sales Enablement
Education
Aurora University 1991 — 2013
Master of Business Administration (MBA), Operations
Marquette University 1984 — 1988
Bachelor of Arts (B.A.), Communications, minor Marketing
SAP Global Marketing June 2014 - Present
SAP 2006 - May 2014
SAP 2003 - 2006
Top Tier (acquired by SAP in 2002) 2000 - 2002
eloyalty Corporation 1999 - 2000
Skills
Sales Operations, Enterprise Software, SaaS, ERP, Professional Services, Solution Selling, CRM, Business Intelligence, Go-to-market Strategy, Business Alliances, Cloud Computing, Pre-sales, SAP, Business Process, Strategic Partnerships, Strategy, Product Management, Cross-functional Team..., Salesforce.com, SAP ERP, Sales Enablement
Education
Aurora University 1991 — 2013
Master of Business Administration (MBA), Operations
Marquette University 1984 — 1988
Bachelor of Arts (B.A.), Communications, minor Marketing
Timothy Cunningham's ELoyalty Corporation Experience October 1999 - January 2005
Job Global Public Company CFO | PE & VC Experience | M&A | Change Management
Industry Consumer Services
Experience
Global, Public Company CFO and Leader PE and VC Experience February 2015 - Present
Schawk Inc. September 2008 - January 2015
Tatum LLC January 2008 - September 2008
Pregis May 2006 - December 2007
Tatum LLC January 2005 - April 2006
eLoyalty Corporation October 1999 - January 2005
CTS Corporation September 1998 - October 1999
Moore Corporation July 1996 - August 1998
Skills
Finance, SEC filings, Financial Analysis, Managerial Finance, Acquisition Integration, Strategy, Due Diligence, Financial Reporting, Leadership, Mergers, Restructuring, Corporate Finance, Accounting, Strategic Planning, Strategic Financial..., Investor Relations, Management Consulting, Private Equity, Cross-functional Team..., IPO, Sarbanes-Oxley Act, Executive Management, Financial Modeling, Treasury Management, Internal Controls, Forecasting, Cash Management, CPA
Education
Northwestern University - Kellogg School of Management 1977 — 1980
MM (MBA), Finance, Management and MIS
University of Notre Dame 1971 — 1975
BBA, Accountancy
Global, Public Company CFO and Leader PE and VC Experience February 2015 - Present
Schawk Inc. September 2008 - January 2015
Tatum LLC January 2008 - September 2008
Pregis May 2006 - December 2007
Tatum LLC January 2005 - April 2006
eLoyalty Corporation October 1999 - January 2005
CTS Corporation September 1998 - October 1999
Moore Corporation July 1996 - August 1998
Skills
Finance, SEC filings, Financial Analysis, Managerial Finance, Acquisition Integration, Strategy, Due Diligence, Financial Reporting, Leadership, Mergers, Restructuring, Corporate Finance, Accounting, Strategic Planning, Strategic Financial..., Investor Relations, Management Consulting, Private Equity, Cross-functional Team..., IPO, Sarbanes-Oxley Act, Executive Management, Financial Modeling, Treasury Management, Internal Controls, Forecasting, Cash Management, CPA
Education
Northwestern University - Kellogg School of Management 1977 — 1980
MM (MBA), Finance, Management and MIS
University of Notre Dame 1971 — 1975
BBA, Accountancy
Sarah Shea's ELoyalty Corporation Experience July 2009 - August 2010
Job MBA Candidate at The University of Michigan Ross School of Business
Industry Information Technology and Services
Experience
Mattersight Corporation June 2013 - July 2015
Mattersight Corporation January 2012 - June 2013
Mattersight Corporation (formerly eLoyalty Corporation) August 2010 - January 2012
eLoyalty Corporation July 2009 - August 2010
Skills
Analytics, Business Intelligence, Data Analysis, Business Analysis, Strategy, Management Consulting, CRM, Integration, SaaS, Business Process..., Vendor Management, Program Management, Enterprise Software
Education
University of Michigan - Stephen M. Ross School of Business 2015 — 2017
Master of Business Administration (MBA)
Northwestern University 2005 — 2009
Bachelor of Arts, Economics, International Studies
Mattersight Corporation June 2013 - July 2015
Mattersight Corporation January 2012 - June 2013
Mattersight Corporation (formerly eLoyalty Corporation) August 2010 - January 2012
eLoyalty Corporation July 2009 - August 2010
Skills
Analytics, Business Intelligence, Data Analysis, Business Analysis, Strategy, Management Consulting, CRM, Integration, SaaS, Business Process..., Vendor Management, Program Management, Enterprise Software
Education
University of Michigan - Stephen M. Ross School of Business 2015 — 2017
Master of Business Administration (MBA)
Northwestern University 2005 — 2009
Bachelor of Arts, Economics, International Studies
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY