Spanlink Communications
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169 Spanlink Communications employees in database. Find out everything there's to know about Spanlink Communications employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Spanlink Communications Employees
UnitedHealth Group March 2015 - Present
Optum Behavioral Solutions (UnitedHealth Group) October 2008 - April 2014
United Behavioral Health ( UBH) (UnitedHealth Group) November 1993 - 2008
Spanlink Communications September 1991 - May 1993
SPEED>S February 1988 - February 1991
TGS Technologies January 1985 - November 1987
Creative Computer Camp 1983 - 1984
Computers Plus 1980 - 1984
Skills
Critical Thinking, Leadership, Agile Methodologies, Systems Analysis, Requirements Analysis, Software Project..., Management, Collaborative Leadership, SDLC, Client Rapport, Visio, Unix, Software Development, Java, Distributed Systems, Databases, Enterprise Software, C, Vendor Management, Program Management, Process Improvement, Business Analysis
Education
Iowa State University 1980 — 1984
BS, Computer Software and Speech Communication
Sylvan Solutions, LLC November 2014 - Present
Boston Scientific 2002 - 2002
Spanlink Communications October 1997 - April 2000
Spanlink Communications February 1996 - October 1997
Skills
C++, C, Typescript, JavaScript, SQL, Software Engineering, Unix, Programming, iOS Development, Open Source, Object Oriented Design, Software Development, Software Documentation, User Interface, Mobile Devices, Agile Methodologies
Education
University of Minnesota-Twin Cities 2002 — 2006
Master's Degree, Computer Science, 3.9
Grinnell College 1992 — 1995
Bachelor's Degree, Biology, General, 3.4
Self employed April 2014 - Present
Ryan Homes May 2013 - March 2014
U.S. Bank 2001 - 2012
Spanlink Communications 2000 - 2001
AT&T 1999 - 2000
Skills
Management, Team Building, Confidentiality, Customer Satisfaction, Employee Engagement, Project Planning, Recruiting, Performance Management, Leadership, Networking, Vendor Relationships, Vendor Management, Telecommunications, Communication Skills, Coaching and Mentoring, Creativity Skills, Flexibility, Activity Coordination, Advocate, Events Organizer, Exceptionally well..., Building Business..., Long-term Customer..., Collaborative Problem..., Hospitality Service, IT Procurement, Staff Development, Ethical Leadership, Coaching Staff, Solution Implementation, Customer Support, Increase Productivity, Product Ordering, Data, Professional Experience, Strategic Thinking, Network Design, Supplier Negotiation, Service Oriented, Department Budgeting, Elder Care, Multi Tasking, Confidence Building, Marketing Accountability, Customer Service, Call Centers, Cash Management, Customer Experience, College Recruiting, Banking
Education
Saint Mary's University of Minnesota
Master's of Science, Telecommunications Management, Graduated Summa Cum Laude
Saint Mary's University of Minnesota
Bachelor of Arts (B.A.), Business Administration and Management, General, Graduated Cum Laude
Spencerian College
Associate of Arts (A.A.), Court Reporting/Court Reporter
Mitel 2014 - Present
Geek Squad 2012 - 2013
OneNeck IT Solutions (Formerly VISI) 2009 - 2011
Onvoy, LLC 2003 - 2009
Spanlink Communications 2001 - 2003
Prudential Financial 1997 - 2001
RBC (Formerly Dain Rauscher, Inc.) 1995 - 1997
Skills
Channel Management, Channel Marketing, Channel Partners, Channel Creation, Direct Sales, Cloud Computing, Data Center, Telecommunications, Managed Hosting, Channel, Channel Strategy..., Channel Partner..., Business Development, CRM, Multi-channel Marketing, Co-location, Sales Management, Professional Services, Cisco Technologies, SaaS, Integration, Unified Communications, Strategy, Product Development, Enterprise Software, New Business Development, Business Planning, Leadership, Product Marketing, Storage, Product Management, Strategic Partnerships, Sales Operations, Call Centers, Disaster Recovery, Sales Process, Lead Generation, VoIP, Management, Sales, Solution Selling, Managed Services, Partner Management, Salesforce.com, Selling, Marketing, Team Building, Go-to-market Strategy, Training, Change Management
Education
New York Institute of Technology 1979 — 1984
Bachelor of Science, Business Administration
CDW September 2013 - Present
Datalink October 2012 - September 2013
Cisco Systems 2006 - 2012
WanConnex 2003 - 2006
Broadwing Communications 2001 - 2003
Global Crossing 1994 - 2001
Spanlink Communications 1993 - 1995
Spanlink Communications 1993 - 1995
Spanlink Communications 1993 - 1995
Skills
Solution Selling, Cloud Computing, SaaS, Unified Communications, Enterprise Software, Data Center, Managed Services, Storage, Salesforce.com, Professional Services, Virtualization, Direct Sales, Channel Partners, Cisco Technologies, Sales Process, Partner Management, Business Alliances, VoIP, Software Industry, Go-to-market Strategy, MPLS, Sales, Storage Area Networks, Storage Virtualization, Pre-sales, Strategic Partnerships, Storage Solutions, Selling, VDI, Enterprise Storage
Education
University of St. Thomas 1999 — 2002
Master of Business Administration (MBA), Marketing
St. Cloud State University 1979 — 1983
Bachelor of Science (BS), Quantitative Methods and Information Systems
Google November 2014 - Present
Portland Tech Meetup December 2013 - June 2014
Snapflow December 2013 - April 2014
Telerik November 2011 - October 2013
Microsoft April 2002 - November 2011
Sells Brothers, Inc. January 2000 - April 2002
DevelopMentor January 1994 - January 2000
Intel Corporation 1992 - 1994
Spanlink Communications 1990 - 1992
Skills
.NET, Software Development, C#, Silverlight, Software Project..., ASP.NET, WPF, Architecture, Web Services, Windows Phone, Visual Studio, Software Design, Cloud Computing, MFC, JavaScript, Object Oriented Design, Enterprise Software, T-SQL, Mobile Applications, Web Applications, Design Patterns, Microsoft SQL Server, ASP.NET MVC, Win32 API, AJAX, Android, Software Engineering, LINQ, VB.NET, SOA, WinForms, IIS, Subversion, Solution Architecture, XML, Distributed Systems, Evangelism, C++, REST, Test Driven Development, OOP, System Architecture, Software Architectural..., Microsoft Technologies, Enterprise Architecture, SQL, UML, Databases, Database Design, Java
Education
Oregon Health and Science University 1992 — 1998
Master of Science (M.S.), Computer Software Engineering
University of Minnesota-Twin Cities 1987 — 1991
Bachelor of Science (B.S.), Computer Science
Spanlink Communications June 2012 - Present
Spanlink Communications June 2012 - Present
Holy Name of Jesus Faith Community September 2010 - September 2012
LADC October 2010 - June 2012
Skills
Cisco Technologies, Troubleshooting, Active Directory, Switches, VMware, VoIP, Network Administration, Windows Server, Servers, Networking, Data Center, Computer Hardware, CCNA, Cisco Call Manager, Cisco Certified, Cisco VoIP, LAN-WAN, SIP, Call Centers, WAN, Unified Communications
Education
Hennepin Technical College 2011 — 2012
Information Technology
Wayzata High School 2007 — 2011
Microsoft 2013 - Present
Medtronic 2008 - 2013
Medtronic 2006 - 2008
Symantec 2002 - 2006
Spanlink Communications 2000 - 2001
St. Jude Medical 1997 - 2000
Skills
C#, Perl, C++/C, SQL, Visual Studio Team..., Performance Testing, Performance Tuning, Unix, TFS, Microsoft SQL Server, Quality Center, CVS, Regression Testing, Test Planning, Rational Performance..., MySQL, visual studio Test, Foglight, Shunra, Apposite, IBM DOORS, HTTPWatch, OPNET, Fiddler, MS Project, SSRS/SSIS, IBM Rational Purify, C++Test
Education
University of Houston
Doctor of Philosophy (Ph.D.), Computational Physics
Beijing Normal University
Master of Science (MS), Computational Physics
Xiamen (Amoy) University
Bachelor of Science (BS), Laser Physics
eGain Corporation Board 2015 - Present
Avaya May 2013 - December 2014
Avaya December 2011 - May 2013
Avaya 2009 - 2011
Avaya October 2008 - July 2009
Spanlink Communications August 1988 - October 2008
Calabrio, Inc. 2007 - 2008
Cisco Systems 2000 - 2002
Cummins Inc. 1987 - 1988
ADC 1982 - 1987
Skills
Unified Communications, Telecommunications, Avaya, Cloud Computing, Contact Centers, CTI, Professional Services, IVR, Cisco Technologies, Call Center, Business Development, Strategy, Managed Services, Business Strategy, Call Centers, SaaS, Management, Telephony, VoIP, Product Management, Cross-functional Team..., Enterprise Software, Pre-sales, Networking, IP, SIP, Video Conferencing, Leadership, Wireless, Solution Selling, ACD, Strategic Planning, Avaya Technologies, Channel Partners, Go-to-market Strategy, Mobile Devices, Strategic Partnerships, Workforce Management
Education
University of Minnesota - Carlson School of Management 1992 — 1993
Minnesota Executive Program, Business Leadership
University of Minnesota - Carlson School of Management 1981 — 1982
MBA, Marketing
University of Minnesota-Twin Cities 1977 — 1981
BSME, Industrial Engineering and Operations Research
inContact February 2015 - Present
Onepath Systems March 2014 - February 2015
Anytime Fitness September 2010 - August 2014
ConnectVIEW, LLC December 2011 - September 2012
Spanlink Communications January 2007 - May 2010
NICE Systems June 2004 - January 2007
Verint January 2003 - June 2004
Aspect Software June 2001 - January 2003
Avaya Incorporated January 1989 - June 2001
Skills
Solution Selling, Direct Sales, Unified Communications, SaaS, Account Management, Sales Management, Call Center, VoIP, Sales, New Business Development, Salesforce.com, CTI, Sales Process, Enterprise Software, Business Development, Contact Centers, Telecommunications, Professional Services, Channel, Team Building
Education
University of North Carolina at Charlotte 1985 — 1987
B.S., Business Administration
Bryan College 1983 — 1985
Elon University
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Salesforce January 2015 - Present
Spanlink Communications 2010 - 2013
CA Technologies 2009 - 2010
Cisco Systems 2007 - 2009
Verizon Business 2003 - 2007
Intertel Communications 2002 - 2003
Skills
Sales Management, Unified Communications, Enterprise Software, Customer Satisfaction, Networking, Disaster Recovery, Security, Managed Services, Partner Management, Sales, Wireless, Professional Services, Business Continuity, Selling, Storage, Call Centers, Solution Selling, SaaS, Go-to-market Strategy, Salesforce.com, Account Management, VoIP, Pre-sales, Cloud Computing, CRM, Channel Partners, Business Development, IP, MPLS, Telephony, Strategic Partnerships, Telecommunications, Direct Sales, Process Improvement, Sales Process, Product Marketing, LAN-WAN, Data Center, Infrastructure, Cisco Technologies, Channel, Vendor Management, Sales Operations, WAN, Virtualization, Business Alliances, IT Solutions
Education
Northern Arizona University
Bachelor's Degree, Focus in Biology and Busines, 4.0
Shocking Creations May 2013 - Present
Unreasonable Adventures April 2011 - May 2013
Unreasonable Adventures May 2011 - January 2012
Insight Global July 2010 - April 2011
Spanlink Communications May 2008 - August 2008
ADVENTURES WITHIN REACH October 2007 - January 2008
Denali May 2007 - June 2007
Theta Xi Fraternity 2007 - 2007
Skills
Online Marketing, Web Development, Web Design, Leadership, Marketing, Entrepreneurship, Analysis, Sales, Business Development, Start-ups, Account Management, Customer Service, Social Networking, Social Media Marketing, Management, Team Leadership, Social Media, Marketing Strategy, PowerPoint, Event Planning, Public Speaking, Building Positive..., Adobe Creative Suite, Outside Sales
Education
University of Colorado Boulder - Leeds School of Business 2006 — 2010
B.S, Business Administration; Operations Management
University of Colorado at Boulder 2006 — 2010
BS, Business Administration and Operations Management
Eden Prairie High School
National Outdoor Leadership School
Siemens PLM Software July 2007 - Present
Spanlink Communications June 2006 - June 2007
Skills
Java, C++, Software Development, Eclipse, Software Engineering, C, Enterprise Software, XML, Integration, Software Design
Education
Metropolitan State University 2004 — 2007
B.S., Computer Science
Dimension Data October 2014 - Present
Dimension Data October 2011 - Present
Assurant Solutions September 2009 - October 2011
Tek Systems September 2009 - August 2010
Milestone Systems Consulting, Inc April 2009 - July 2009
ShoreGroup, Inc. October 2008 - April 2009
Spanlink Communications September 2006 - October 2008
eLoyalty September 2005 - August 2006
Georgia Pacific Corporation April 2001 - August 2005
Skills
IVR, Unified Communications, VoIP, Call Center, Vendor Management, Cisco Technologies, Telephony, Telecommunications, SDLC, Contact Centers, Integration, ITIL, Program Management, PMP, Cisco Call Manager, Project Management, Visio, Requirements Analysis, Business Analysis, Process Improvement, Call Centers, Strategy, Enterprise Software, Avaya, Outsourcing, Pre-sales, Troubleshooting, Business Intelligence, Project Delivery, Software Documentation, System Deployment, PMO, Management, QoS, Service Delivery, System Administration, Solution Architecture, CTI, Requirements Gathering, IP, MS Project, ACD, Resource Management, Network Design, Switches, Wireless, LAN-WAN, Networking, WAN, IT Operations
Education
Cisco System Training Classes 2004 — 2007
Cisco Systems
Kennesaw State University
MCSE Studies
Google March 2015 - Present
Flare Design July 2007 - Present
CommSavvy Services May 2007 - Present
Adecco at Google April 2014 - March 2015
Convergys May 2009 - April 2014
Spanlink Communications December 2010 - June 2011
Intervoice December 2008 - May 2009
Gravelroad 2007 - April 2009
TuVox 2006 - 2007
TuVox 2005 - 2006
Skills
IVR, Speech Recognition, Contact Centers, CTI, Telecommunications, Voice User Interface..., Voice Talent Coaching, Usability, Technical Documentation, Grammar Development, Process Improvement, Business Requirements, Requirements Analysis, Enterprise Software, CRM, Call Centers, SDLC, Visio, User Experience, Requirements Gathering, Testing, Software Development, Software Documentation, Professional Services, Cross-functional Team...
Education
Colorado Technical University 2001 — 2002
MS, Information Technology Management
Regis University 1994 — 1997
BA, Communication Arts, Political Science
ServeMinnesota Action Network October 2012 - Present
Sholom Community Alliance March 2012 - September 2012
J&B Group May 2008 - February 2012
Rider Bennett, LLP May 2005 - January 2008
Spanlink Communications January 2004 - May 2005
Medtronic January 2003 - January 2004
Capella University January 2001 - December 2002
Rainforest Cafe January 1999 - December 2000
Grand Casinos, Inc. January 1996 - December 1998
Stein Industries Inc January 1995 - December 1996
Skills
Talent Acquisition, Human Resources, Employee Relations, Performance Management, Recruiting, HRIS, Personnel Management, Benefits Administration, Social Media, Microsoft Excel, Interviews, Onboarding
Education
Metropolitan State University
Liberal Arts
Minnesota School of Business
A.A.S., Business Administration
Spanlink Communications June 2011 - Present
Spanlink Communications October 2006 - June 2011
Spanlink Communications August 2004 - October 2006
Spanlink Communications December 1997 - August 2004
Skills
Cisco VoIP, Contact Centers, ITIL Certified, Cisco Call Manager, CTI, Telephony, SIP, H.323, Network Architecture, Troubleshooting, Workforce Management, ACD, Data Center, WAN, LAN-WAN, Video Conferencing, Avaya, Call Routing, Integration, Switches, Enterprise Software, Technical Support, Managed Services, UCCE
Education
University of Minnesota-Twin Cities 1995 — 1998
Bachelor of Arts (BA), Computer Science
Inver Hills Community College 1992 — 1995
Associate of Arts (AA), Computer Science
Healthland July 2014 - Present
Spanlink Communications February 2014 - June 2014
University of Minnesota Twin Cities School of Kinesiology January 2013 - June 2014
College Of Education and Human Development (UMNTC) January 2012 - November 2013
CEHD Undergraduate Student Board September 2012 - September 2013
Tucker Center for Research on Girls & Women in Sport June 2013 - August 2013
Skills
Leadership, Teamwork, Public Speaking, Leadership Development, Team Motivator, Research, Management, Spanish, Tutoring, Teaching, Organizational Behavior, Event Management, Microsoft Office, Community Outreach, Adobe Creative Suite, Social Media, Communications Strategy, Event Planning, Time Management, Sales, Customer Service, HTML
Education
University of Minnesota-Twin Cities 2010 — 2014
Bachelors of Science, Kinesiology
Greendale High School 2006 — 2010
High School Diploma
LexLaw, LLC July 2011 - Present
Spanlink Communications October 2005 - June 2011
Norstan Communications, Inc. April 1998 - June 2005
Epic USA 1993 - 1998
Education
University of St. Thomas - Opus College of Business 1995 — 1997
MBA, Business
Hamline University School of Law 1993 — 1996
JD, LAW
University of Minnesota-Twin Cities 1990 — 1993
BA, Economics
Stonehill College 1988 — 1990
Undergraduate Studies
Gartner September 2011 - May 2012
LOGOS Communications, Inc. 2008 - 2009
Spanlink Communications 2006 - 2008
Cross Telecom 2003 - 2006
Avaya 2001 - 2003
Avaya 2000 - 2001
Lucent Technologies 1996 - 2000
AT&T 1992 - 1996
Skills
Enterprise Software, Strategic Partnerships, CRM, Strategy, Business Development, Account Management, Selling, VoIP, Channel Partners, Sales Operations, Management, Unified Communications, New Business Development, Leadership, Competitive Analysis, Channel, Telephony, Marketing, Sales Management, Avaya, Sales, Vendor Management, Solution Selling
Education
The Ohio State University 1974 — 1975
Business
Worthington High School 1970 — 1974
RE/MAX Real Estate Specialists - Long Beach CA April 2005 - Present
Qwest Communications March 2008 - April 2009
Spanlink Communications November 2004 - March 2008
Eyretel July 2000 - May 2004
e-Talk Corporation, Dallas TX June 1984 - July 2000
Skills
Sales Engineering, Call Center, IVR, Account Management, Call Recording, ACD, Workforce Management, Solution Selling, Sales Support, Key Account Management, Unified Communications, Customer Relations, Strategic Planning, Consultative Selling, VoIP, Call Centers, Product Management, Selling, Call Logging, Professional Services, CRM, Real Estate, Cross-functional Team..., Strategy, Business Development, Leadership, Management, Pre-sales, Customer Service, Sales Operations, Real Estate Transactions, Sales, Buyer Representation, Move Up Buyers
Education
College of Southern Nevada 1972 — 1974
Music, Music
OnviSource January 2014 - Present
SmartAction January 2012 - May 2013
Acclaim Telecom Services June 2009 - January 2012
Voxify April 2008 - April 2009
Resolvity February 2007 - April 2008
Spanlink Communications February 2005 - January 2007
AT&T December 2002 - February 2005
BridgeDialog March 2002 - October 2002
Intervoice August 1991 - February 2002
Skills
Enterprise Software, Solution Selling, Cloud Computing, VoIP, Call Centers, SaaS, IVR, Selling, Call Center, Business Development, Unified Communications, Strategic Partnerships, Sales Operations, Sales, Contact Centers, Telecommunications, Professional Services, Salesforce.com, Managed Services, Management, Direct Sales, Sales Management, Account Management, Business Strategy, Lead Generation, Customer Experience, Outsourcing, Leadership, Product Management, Cisco Technologies, IP, Channel Partners, Business Alliances, Customer Satisfaction, Go-to-market Strategy, Mobile Devices, Partner Management, Start-ups, Telephony, Strategy, B2B, Software Industry, Sales Process, Product Marketing, Customer Retention, Pre-sales, Channel, Wireless, New Business Development, Speech Analytics
Education
Texas Christian University - M.J. Neeley School of Business 1969 — 1973
BBA, Management & Marketing Majors
Texas Christian University
BBA, Business Administration, Management & Marketing
Oracle March 2015 - Present
Oracle March 2006 - February 2015
Siebel Systems December 1998 - March 2006
Informix October 1996 - December 1998
Medtronic May 1995 - October 1996
Spanlink Communications February 1994 - May 1995
Skills
Enterprise Architecture, EAI, SOA, Enterprise Software, SaaS, IT Strategy, Integration, Cloud Computing, Distributed Systems, Java Enterprise Edition, Business Intelligence, Software Development, PaaS, CRM, Big Data, Analytics, Scalability, Solution Architecture
Education
University of Minnesota-Twin Cities 1992 — 1994
M.S., Computer Science
University of Minnesota-Twin Cities 1987 — 1991
B.S., Computer Science
Quality Bicycle Products December 2012 - Present
Quality Bicycle Products October 2010 - December 2012
Quality Bicycle Products August 2009 - October 2010
Cargill March 2009 - August 2009
Quality Bicycle Products March 2005 - March 2009
Spanlink Communications July 2004 - March 2005
Skills
SQL Server, Database Administration, Business Intelligence, ETL, Data Warehousing, PostgreSQL, Oracle, Jasper Reports, SSIS, IT Management, Agile, SQL, Databases, Business Objects, SAP, IT Strategy, Web Intelligence, Microsoft SQL Server, Certified Scrum Master..., Process Improvement, Database Design, Data Migration, SharePoint, Software Development, CRM, Enterprise Software, SAP ERP, VMware, SQL Tuning, Agile Methodologies, T-SQL, ERP, Management, Business Analysis, Project Management, Cross-functional Team..., Leadership
Education
University of Minnesota-Duluth 2000 — 2004
BBA, MIS
Calabrio, Inc. August 2014 - Present
Calabrio, Inc January 2012 - December 2014
Calabrio, Inc October 2009 - January 2012
Calabrio June 2007 - October 2009
Spanlink Communications 2005 - 2007
Skills
Telephony, VoIP, CTI, Cisco Technologies, Agile Methodologies, Microsoft SQL Server, Contact Centers, Call Center, Network Administration, Unified Communications, Troubleshooting, Avaya, Integration, Cisco Call Manager, VMware, MySQL, Active Directory, VMware ESX, Network Design, Telecommunications, SQL, System Deployment, Testing, Windows Server, Cisco IOS, Subversion, SaaS, Data Center, Switches, Windows, Pre-sales, Servers, Sales Engineering, CCNP, WAN, CCNA, Enterprise Software, Routing, Cloud Computing, Call Centers, Visio, SIP, Routers, Network Architecture, LAN-WAN, Workforce Management, Vendor Management, Microsoft Exchange, Technical Support
Education
University of Wisconsin-Stout 1998 — 2005
Bachelor of Applied Science (B.A.Sc.), Telecommunications Engineering
Southern Cross University 2002 — 2002
Study Abroad
ShoreTel March 2010 - Present
ShoreTel July 2012 - December 2014
ShoreTel March 2010 - July 2012
Spanlink Communications January 2008 - January 2010
Spanlink Communications January 2008 - January 2009
Spanlink Communications March 2005 - January 2008
AT&T (SBC Services May 2001 - March 2004
Avanade 2000 - 2001
Accenture 1995 - 2000
Skills
Go-to-market Strategy, Cross-functional Team..., Leadership, Product Lifecycle..., Forecasting, Unified Communications, VoIP, Cloud Computing, Telephony, IVR, Contact Centers, Sales Engineering, Telecommunications, Wireless, Contact Centre..., Contact Centre Design, Mobile Devices, SIP, Cisco Technologies, Pre-sales, Channel Partners, Product Management, New Business Development, Managed Services, Solution Selling, Call Centers, Video Conferencing, Strategy, IP, Enterprise Software, Management, Selling, Business Development, Networking, Sales Operations, Start-ups, Sales Process, Security, SaaS, Professional Services, Program Management, Sales, Customer Engagement
Education
University of Texas at Dallas - Naveen Jindal School of Management 2007 — 2009
MBA
Dallas Baptist University 1998 — 1999
MA
Dallas Baptist University 1993 — 1997
BA
Dallas Baptist University 1993 — 1997
BA
University of Oxford 1996 — 1996
BA
Supply Chain Services LLC February 2015 - Present
ThomasNet September 2014 - February 2015
Gruen Marketing Agency November 2013 - April 2014
Star Tribune July 2011 - November 2013
Matt Copley Real Estate Services & Keller Williams March 2001 - 2012
AT&T Advertising Solutions February 2010 - July 2011
King Rogers Group June 2009 - December 2009
Spanlink Communications 1999 - 2000
Skills
SEM, SEO, Lead Generation, Online Marketing, Google Adwords..., Social Media, Display Advertising, Marketing Strategy, Marketing, New Media, Business Development, Sales, Email Marketing, Advertising Sales, SMO, Behavioral Targeting, Account Management, Google Certified, Digital Marketing, Sales Operations, Digital Media, Media Buying, Local Search, Google Analytics, Direct Mail, Media Planning, Web Analytics, Social Media Marketing, Salesforce.com, Negotiation, Direct Marketing, Interactive Marketing, Integrated Marketing, Content Strategy, Content Marketing, Blog Marketing, Sales Rep Training, Sales Leadership..., Sales Management, New Business Development
Education
Ohio University 1994 — 1998
Bachelor Of Specialized Studies, History, Poli Sci, & Interpersonal Communications
St. Jude Medical September 2014 - Present
XRS Corporation August 2013 - September 2014
U.S. Water Services August 2012 - July 2013
Spanlink Communications April 2008 - June 2011
UnitedHealth Group January 2007 - April 2008
Daticon, A Xiotech Company June 2006 - January 2007
Xiotech February 2003 - June 2006
Computer Network Technology January 1999 - January 2003
Skills
Employee Relations, Technical Recruiting, Talent Acquisition, Talent Management, Recruiting, Compensation..., Employee Engagement, Employee Benefits, Staff Retention, Wellness, Strategic Sourcing, Human Resources, Personnel Management, Interviews, Performance Management, Onboarding, Deferred Compensation
Education
The College of St. Scholastica
BA, Organizational Behavior
Saidel Associates LLC January 2014 - Present
Altivon January 2013 - September 2013
Altivon November 2009 - January 2013
Verizon Business March 2008 - November 2009
Systems Integration, Inc. August 2006 - March 2008
Spanlink Communications 2005 - 2006
HCI Technologies, Inc. 1994 - 2000
AT&T 1978 - 1994
Skills
National Account Sales, Call Center, Telecommunications, Consultative Selling, IVR, Solution Selling, Sales Management, VoIP, Selling, National Accounts, Sales Operations, Contact Centers, Unified Communications, Call Centers, Telephony, ACD, Professional Services, Workforce Management, CRM, Integration, Management, Solution Architecture, Enterprise Software, SIP, Vendor Management, Business Process, Business Intelligence, Lead Generation, New Business Development, Managed Services, SaaS, Sales, Cloud Computing, Direct Sales, Sales Process, Customer Experience, Salesforce.com, Partner Management, Account Management, Data Center, Cisco Technologies, Pre-sales, Channel Partners, Product Management, Avaya, Business Development, Strategic Partnerships, SIP Trunking, Software Industry, Start-ups
Education
State University of New York at Albany 1971 — 1972
MS, Business Education
Cornell University 1968 — 1970
B.S., Hospitality Management
Frontier Communications November 2010 - Present
Performance Consulting January 2010 - Present
Spanlink Communications September 2005 - July 2010
Cisco Systems February 2002 - September 2005
SBC February 2000 - March 2002
AT&T Global Services February 1994 - February 2000
IBM June 1986 - February 1994
Education
Carnegie Mellon University - Tepper School of Business 1999 — 1999
Executive MBA Program, Business
Rensselaer Polytechnic Institute 1983 — 1987
MS and BS, Engineering
Fish & Richardson P.C. October 2014 - Present
Medtronic May 2014 - October 2014
Concord May 2011 - October 2014
Medtronic August 2010 - May 2011
Michael Nygard And Associates Inc. February 1998 - April 2011
Active Software 1995 - 1998
Andersen Consulting 1993 - 1995
Spanlink Communications 1992 - 1993
Cardiac Pacemakers 1991 - 1993
IBM 1990 - 1990
Skills
SharePoint, .NET, PL/SQL, Access, MS Project, SQL Server, Oracle, Unix, Documentum, Integration, Data Warehousing, SharePoint Designer, Business Intelligence, Microsoft SQL Server, Sybase, VB.NET, Visual Studio, ASP.NET, SQL, Database Design, Unix Shell Scripting, Shell Scripting, Enterprise Architecture, Databases, Enterprise Software, Data Integration, SSIS, ETL
Education
University of Saint Thomas 1993 — 1996
MS
St. Cloud State University 1988 — 1991
BS
City Of Chanhassen November 2014 - Present
Crown College September 2013 - Present
Schools of Eastern Carver County September 2012 - Present
Chanhassen Red Birds Amateur Baseball Organization April 2010 - Present
City of Chanhassen January 2011 - December 2014
US Census Bureau March 2010 - November 2010
Aspect April 2009 - April 2010
Spanlink Communications September 1998 - March 2009
Spanlink Communications 1998 - March 2009
Open Text May 1997 - July 1998
Skills
Solution Selling, Enterprise Software, Strategic Partnerships, Leadership, Call Center, SaaS, Sales, Account Management, Strategic Planning, Business Development, Contract Negotiation, Strategy, New Business Development, Cross-functional Team..., Program Management, Call Centers, Product Management, Public Relations
Education
University of Minnesota - Carlson School of Management 1977 — 1991
BS-Business
Beverlys Jewelers March 2015 - Present
Indian River Seafood Market November 2006 - Present
White Water International Group, Inc. March 1987 - Present
Pandora August 2012 - February 2015
Miami Lakes Jewelers April 2009 - August 2012
C Farms LLC April 1999 - August 2009
Spanlink Communications May 1996 - March 1999
Skills
Merchandising, Management, Sales, Customer Service, Sales Management, Retail, Team Building, New Business Development, Inventory Management, Business Development, Marketing Strategy, Microsoft Office
Education
Rockhurst University
University of Miami - School of Business
Bachelor of Business Administration (B.B.A.)
Lutheran Partners in Global Ministry July 2013 - Present
Microsoft 2011 - July 2013
Microsoft March 2008 - April 2011
HighJump Software March 1999 - February 2008
HighJump Software March 1999 - February 2008
HighJump Software March 1999 - February 2008
Spanlink Communications February 1996 - March 1999
Skills
Software Industry, Strategic Partnerships, Product Marketing, Marketing Strategy, Enterprise Software, Cloud Computing, Business Development, Lead Generation, Business Intelligence, Channel Partners, Strategy, New Business Development, Management
Education
University of Minnesota-Twin Cities 1992 — 1994
MBA, Marketing, Strategic Management
St. Olaf College 1984 — 1988
BA, Economics, Political Science
World Wide Technology April 2014 - Present
World Wide Technology September 2013 - April 2014
World Wide Technology April 2013 - September 2013
CDW August 2010 - April 2013
Kroll Ontrack October 2009 - July 2010
Prime Therapeutics May 2008 - October 2009
Spanlink Communications September 2006 - May 2008
Christian Care Ministry February 2004 - August 2006
Bethany College May 2001 - October 2003
Skills
Cisco Call Manager, Cisco Technologies, Unified Communications, Networking, SIP, VoIP, Cisco IOS, Data Center, H.323, Switches, Telephony, Network Architecture, MGCP, Troubleshooting, Telecommunications, SIP Trunking, QoS, Routing, Cisco Certified, WAN, Routers, Project Management, Call Centers, LAN-WAN, IVR, Training Delivery, Contact Center Design, Cisco Switches, Cisco ICM, Unified Contact Center..., Telephony Systems, Design, Nessus, Vulnerability Management, Vulnerability Assessment, Vulnerability Scanning, IT Security Policies &...
Education
Crown College 2011 — 2013
MBA, Business
Crown College 2005 — 2007
BS, Theology
IBM Global Services October 2009 - Present
Target headquarters April 2006 - October 2009
TEKsystems 2004 - 2009
Spanlink Communications 2004 - 2005
Skills
Servers, Unix, AIX, Security, Network Administration, Operating Systems, Linux, Troubleshooting, Microsoft SQL Server, Networking, Software Documentation, Disaster Recovery, Solaris, Virtualization, ITIL, VMware, Data Center, Windows Server, System Administration, Network Security, VMware ESX, IT Service Management, DNS, Red Hat Linux, Cisco Technologies, Storage, Active Directory, Perl, TCP/IP, SQL, SAN, Integration, Shell Scripting, VoIP, Linux System...
Education
Saint Mary's University of Minnesota 2002 — 2004
Master of Science, Telecommunication
Minnesota State University, Mankato 1996 — 1998
Bachelor, Business management
Verizon Business 2011 - Present
Convergys 2008 - August 2011
Intervoice 2006 - 2008
Spanlink Communications 1998 - 2006
Northrop Grumman Corporation 1998 - 1999
Dictaphone 1997 - 1998
Dictaphone 1995 - 1997
Dictaphone 1995 - 1995
Dictaphone 1993 - 1995
Skills
SaaS, Selling, Call Centers, Professional Services, Solution Selling, Strategy, Telecommunications, VoIP
Education
California Polytechnic State University-San Luis Obispo 1987 — 1992
BS, Business/ Marketing
Massey University 1991 — 1991
Business/ Marketing
Interactive Intelligence November 2010 - Present
Spanlink Communications August 2009 - August 2010
Spanlink Communications December 2004 - August 2009
Verint 2001 - 2003
LeftBrain Solutions 1999 - 2001
CLAM Associates 1996 - 1999
Skills
IVR, SaaS, Workforce Management, CRM, Forecasting, Business Intelligence, Business Planning, Selling Skills, Personnel Management, Public Speaking, Quality Control, Unified Communications, Contact Centers, Call Center, Sales Process..., Call Centers, Vendor Management, Management, VoIP, Telecommunications, Account Management, Enterprise Software, Cloud Computing, Start-ups, CTI, Selling, Professional Services, Solution Selling, Business Process, Cisco Technologies, Data Center, Managed Services, Pre-sales
Education
University of Rochester - Simon Business School 1991 — 1993
MBA, Marketing and Entrepreneurship
Union College 1981 — 1985
Bachelor of Science (B.S.), Biology, Far Eastern Studies
Digital DataVoice August 2011 - Present
Thomson Reuters March 2011 - August 2011
Junge Technical Services, LLC January 2010 - March 2011
eLoyalty October 2005 - January 2010
Prime Therapeutics, LLC October 2003 - October 2005
Spanlink Communications May 2000 - August 2003
Skills
Cisco Call Manager, ICM, IVR, Call Center, CTI, Unified Communications, CVP, SIP, Telecommunications, Telephony, VoIP, CCNA, Cisco ICM, Switches, Cisco IOS, Cisco, VMware, ITIL, PBX, H.323, Routers, WAN, Troubleshooting, SQL Server, MGCP, Network Architecture, Call Routing, IP, Windows, Linux, Workforce Management, Cisco Switches, Unix, LAN/WAN, Windows Server 2003, Java, Cisco Technologies, Cost Down, Call Centers, Contact Centers, Avaya, Managed Services, Microsoft SQL Server, Windows Server, Integration, Professional Services, Unified Messaging, Routing, Data Center, System Deployment
Education
Southwest Minnesota State University 1996 — 2000
BS, Computer Science
United Health Group March 2010 - October 2010
CDW Berbee August 2007 - March 2009
United Health Technologies December 2005 - August 2007
Project Consulting Group July 2004 - December 2005
Spanlink Communications June 2000 - May 2003
Fujitsu Business Communications Systems April 1997 - June 2000
Norstan Communications 1988 - 1997
Teknekron Infoswitch 1984 - 1988
Norstan Communications 1978 - 1984
Education
North Hennepin Community College 2003 — 2003
Certification, Project Management Certification
Hennepin Technical College 1970 — 1972
2 year degree, Fashion Merchandising
University of St. Thomas
Mini Master Of Project Management
Sagess3, LLC February 2012 - Present
Leadership for Application Software Sales Managers in the Chicago Area 2011 - Present
Follett Software November 2010 - November 2011
InVision Software February 2008 - April 2009
Spanlink Communications June 2006 - January 2008
Verizon Business January 2005 - June 2006
Norstan Communications December 2002 - April 2004
Simtrex Corporation January 2002 - November 2002
SpeechWorks August 2000 - August 2001
Cisco Systems June 1999 - June 2000
Skills
C Level Selling, SaaS, Enterprise Software, Sales, VoIP, Cross-functional Team..., Sales Operations, Solution Selling, Professional Services, Direct Sales, Account Management, Call Center, Salesforce.com, Sales Management, Cloud Computing, New Business Development, Product Management, Unified Communications, Telecommunications, Product Marketing, Cisco Technologies, Leadership, Pre-sales, Call Centers, Training, Start-ups, Business Intelligence, Management, Selling
Education
Drake University
MBA, Management
University of Illinois at Urbana-Champaign
BA, Political Science
Starkey Hearing Technologies April 2014 - Present
Calabrio, Inc January 2014 - April 2014
Imagine! Print Solutions November 2012 - October 2013
Shakopee Independent School District October 2010 - November 2012
Visiting Angels January 2008 - June 2008
Spanlink Communications May 1999 - June 2003
Martin Marietta Materials July 1995 - June 1998
Spanlink Communications April 1992 - May 1995
Skills
Microsoft Office, Event Planning, Travel Planning, Business Travel, Travel Management, Administrative..., Office Administration, Customer Service, Confidentiality, Sensitive Information, Highly detail oriented, Multitasking Skills, Fast-paced, Work Well Independently, Team-oriented, Strategic Planning, Loyal, Self-driven, PowerPoint, Employee Benefits, Management, Teamwork, Sales, Team Building, Leadership
Education
University of Minnesota-Twin Cities 1987 — 1991
Bachelor of Arts (B.A.), International Relations
Dimension Data September 2015 - Present
ESP IT May 2015 - Present
Dorsey and Whitney LLP February 2015 - April 2015
Ecolab June 2013 - December 2014
U.S. Bank July 2012 - May 2013
St Jude Medical Inc March 2010 - August 2012
Spanlink Communications August 2005 - March 2010
Skills
Cisco Technologies, VMware, Cisco Call Manager, SIP, Unified Communications, Hardware, Call Centers, Infrastructure, Telephony, VoIP, Switches, Networking, Data Center, WAN, Cisco IOS, Troubleshooting, Disaster Recovery, Servers, Network Administration, IP, Integration, Telecommunications, vSphere, Software Documentation, IVR, System Deployment, VPN, Video Conferencing, Routers, Network Design, DNS, TCP/IP, Routing, LAN-WAN, Network Engineering, Virtualization, Cisco Routers, CTI, DHCP, Network Architecture, Technical Support, VMware ESX, Firewalls, H.323, System Administration, Vendor Management
Education
Century College
Associate of Arts (AA), Software Technologies
Century College
Associate of Arts and Sciences (AAS), Computer Software Engineering
EDC October 2012 - April 2014
Various Non-Profits 1988 - 2013
Spanlink Communications 2011 - 2012
Aspect Software 2008 - 2010
BT 2008 - 2008
Verizon Business 2004 - 2007
RaLo Marketing 2003 - 2004
ClearOne Communications 2002 - 2003
Norstan Communications 1987 - 2001
Skills
Solution Selling, SaaS, Unified Communications, Enterprise Software, Telecommunications, Direct Sales, Selling, Integration, CRM, Sales Operations, Account Management, Call Centers, Sales, Cisco Technologies, Cloud Computing, Contract Negotiation, Vendor Management, Leadership, Channel Partners, Salesforce.com, Business Process..., New Business Development, Customer Satisfaction, IVR, Lead Generation, Customer Service, Cloud Based Solutions, Large Account Sales, Work From Home, Contact Center, General Administration, Customer Relations, Complex Sales, National Account Sales, strategic selling, ROI development, application integration, technology sales, Value Based Selling, Analytics, Business Transformation, Software Sales, Software Integration, Business Ethics, Integrity, Customer Experience, Events Marketing, Vendor Relationships, Relationship Management, Customer Advocacy
Education
Blooming Prairie High School
Minnesota State University, Mankato
BS, Marketing, Management and Industrial Relations
DCMSoft, LLC February 1983 - Present
Rivet News Radio January 2014 - Present
Computer Sciences Corporation June 2010 - Present
Loop North News February 2007 - Present
Steven Dahlman Photography 1999 - Present
Radio City Network News 1993 - 1994
Spanlink Communications 1991 - 1993
KJJO Minneapolis 1990 - 1992
Hubbard Broadcasting Inc. 1989 - 1990
KFMD Des Moines 1987 - 1988
Skills
CTI, IVR, Telephony, Windows, PHP, MySQL, Avaya, Application Development, Web Development, Technical Writing, Linux, Unix, C++, C, HTML, Web Design, SQL, Perl, JavaScript, Dialogic, XML
Education
University of Iowa 1980 — 1980
Broadcasting & Film
Spanlink Communications December 1997 - Present
Education
Rensselaer Polytechnic Institute
Juniper Networks September 2013 - September 2015
Spanlink Communications February 2013 - September 2013
Cisco Systems October 2010 - February 2013
Cisco Systems November 2006 - October 2010
Cisco Systems November 2004 - November 2006
Networked Information Systems December 1999 - November 2004
Various Companies January 1988 - December 1999
Independent Contrator January 1901 - December 1901
Skills
Unified Communications, Cisco IOS, IP, Switches, CCNP, WAN, Networking, Cisco Call Manager, Routers, Troubleshooting, Network Engineering, VPN, Routing Protocols, MPLS, CCNA, Managed Services, Enterprise Software, Firewalls, Disaster Recovery, Wireless, Cisco Technologies, Product Management, Pre-sales, Sales Engineering, Engineering, Post-sale Support, Pre-Sales Consulting, BGP, OSPF, Cisco Certified, Ethernet, SIP, LAN-WAN, Juniper, JUNOS, JNCIA, JNCIS-E, Juniper Switches, Juniper SRX, Juniper MX, Juniper MAG, Cisco Nexus, MPLS VPN, IPv6, IPSec, EIGRP, LAN Switching, H.323, Cisco Routers, Telephony
Education
Harvard University 2006 — 2008
Graduate Citation in Strategic Management, Business
Adelphi University 1987 — 1991
BS, Computer Science and Mathematics
Tuckahoe High School 1981 — 1986
New York State Regents HS Diploma, Honors/Regents High School/Secondary Diploma Program
Insight May 2010 - Present
Spanlink Communications June 2000 - January 2009
Spanlink Communications June 2000 - May 2007
Skills
CTI, IVR, ACD, Workforce Management, CRM, Customer Service, Quality Management, Unified Communications, VoIP, Contact Centers, Telephony, Cisco Call Manager, Enterprise Software, Telecommunications, Cisco Technologies, Managed Services, Call Centers, Strategy, Business Process, SaaS, Avaya, Leadership, Solution Selling, Cloud Computing, Professional Services
Education
Augsburg College 2006 — 2008
MBA
University of Minnesota-Twin Cities 1984 — 1989
BA
Power Over Time Inc. April 2015 - Present
ConvergeOne Collaboration (C1C) September 2014 - March 2015
Spanlink Communications April 2011 - September 2014
Spanlink Communications October 2007 - April 2011
Spanlink Communications 2005 - 2007
Spanlink Communications 2004 - 2005
Spanlink Communications 2003 - 2004
Enventis Telecom Inc 2001 - 2003
Complete Internet Solutions 2000 - 2001
Spanlink Communications 1998 - 2000
Skills
Telecommunications, VoIP, Managed Services, Leadership, Business Development, Management, Solution Selling, Unified Communications, Start-ups, Cloud Computing, Integration, Professional Services, Call Centers, SaaS, Enterprise Software, Turnaround Experience, Cisco Technologies, Organizational Culture
Education
St. Cloud State University 1989 — 1994
Bachelor's Degree, Urban Studies/Affairs and Environmental Science
Park Senior Highschool 1985 — 1989
Google September 2015 - Present
eBay Inc January 2015 - August 2015
eBay Inc February 2014 - December 2014
eBay Inc January 2013 - February 2014
eBay December 2011 - January 2013
Microsoft September 2008 - December 2011
Powerset March 2007 - September 2008
Spanlink Communications December 2005 - March 2007
Acuitus, Inc February 2004 - November 2005
Center for Spoken Language Research August 2001 - September 2003
Skills
Search, Engineering Management, Data Mining, Information Retrieval, Text Mining, Natural Language..., Semantics, Product Management, Software Engineering, Computational..., Semantic Web, Machine Learning, Software Development, Artificial Intelligence, Information Extraction, Analytics, Linguistics, Big Data, Computer Science, Python
Education
Stanford University 2003 — 2004
Linguistics
University of Colorado Boulder 2001 — 2003
University of Iowa 1996 — 1999
B.A., Linguistics
PCM July 2015 - Present
StormWood, Inc. June 2014 - Present
A1 Teletronics September 2013 - June 2014
Trinity Software Distribution January 2011 - June 2013
Vology Data Systems November 2009 - 2011
Spanlink Communications January 2007 - February 2009
Digitel Corporation 2005 - 2007
Connect Technologies 2002 - 2005
Intertel Technologies 2000 - 2002
BellSouth Sales Center 1999 - 2000
Skills
Call Center, Managed Services, VoIP, Unified Communications, Telephony, Cisco Technologies, Telecommunications, MPLS, Security, Call Centers, Avaya, Networking, TCP/IP, Network Systems, Network Security, Network Services, Subnetting, Pre-sales, Solution Selling, Management, Sales, Business Development, Direct Sales, Salesforce.com, SaaS, Customer Satisfaction, Professional Services, Channel Partners, Business Intelligence, Team Building, Cloud Computing, Sales Process, Selling, Lead Generation, Enterprise Software, Cold Calling, Strategic Partnerships, CRM, Marketing, Contact Centers, Data Center
Education
The University of Georgia 1982 — 1984
BA, Communication
Georgia Southern University 1980 — 1982
Bachelor's degree, Business/Corporate Communications
Specific programming skills
eLoyalty, a TeleTech Company March 2014 - Present
PSS (Product Support Solutions) October 2012 - February 2014
Spanlink Communications July 2011 - October 2012
ShoreGroup September 2010 - June 2011
Spanlink Communications January 2005 - September 2010
Eccher Software Development, LLC March 2002 - December 2004
Aspect Communications January 1999 - March 2002
MicroHouse May 1997 - December 1998
Colorado Time Systems 1988 - 1997
Skills
CTI, Unified Communications, IVR, Enterprise Software, Cisco Technologies, Contact Centers, Pre-sales, Product Management, Telecommunications, VoIP, ACD, Professional Services, Leadership, Process Improvement, Agile Methodologies, SIP, Management, Cloud Computing, Go-to-market Strategy, Cross-functional Team..., Competitive Analysis, Marketing Strategy, Product Lifecycle..., Business Development, Sales Engineering, Solution Selling, Product Development, Genesys, Project Management, Managed Services, Development Management, Sales, Speech Recognition, Software Development, Call Routing, Systems Engineering, Processes Development, Management Development, Cisco UCCE, Cross Functional Team..., Call Centers, New Business Development, Avaya, Cisco Call Manager
Education
Colorado State University 1986 — 1993
BSCS, Computer Science, Electrical Engineering
TVHS 1983 — 1986
High School Diploma, Mathematics, Science, Computers
Nexus IS (A Dimension Data Company) October 2014 - Present
Nexus IS (A Dimension Data Company) August 2012 - Present
Nexus IS June 2008 - August 2012
Spanlink Communications March 2005 - June 2008
Norstan Communications/Blackbox July 2003 - March 2005
Cisco Systems June 2002 - July 2003
Cisco Systems November 1999 - May 2002
Mckesson Water Products December 1995 - November 1999
Skills
Cisco Technologies, Enterprise Software, Unified Communications, Data Center, Wireless, Solution Selling, Managed Services, Cloud Computing, Networking, Professional Services, VoIP, SaaS, Selling, Contact Centers, Call Centers, Channel Partners, Business Development, Mobile Devices, Virtualization, Telecommunications, Management, Ethernet, IP, SIP, Pre-sales, Security, Strategy, WAN, Sales Engineering, SIP Trunking, Storage, Telephony, Network Architecture, MPLS, Direct Sales, Outsourcing, Sales Operations, Sales Process, Go-to-market Strategy, Partner Management, Routers, Management Consulting, Strategic Partnerships, Co-location, Telepresence, CTI, Sales Enablement, Enterprise Accounts, Business Alliances, Video Conferencing
Education
California State Polytechnic University-Pomona
Computer Science, Engineering
University of Phoenix
Bachelor of Science Information Technology, Engineering Science
ConvergeOne Collaboration (formerly Spanlink Communications) July 2014 - Present
Rockwell Collins March 2012 - July 2014
Spanlink Communications February 2005 - March 2012
Spanlink Communications August 2000 - May 2004
Norstan Communications April 2000 - August 2000
US Bank March 1999 - April 2000
Carlson-Wagonlit Travel August 1997 - March 1999
Analysts International Corporation October 1995 - August 1997
Dow Chemical Company June 1990 - October 1995
Skills
Telephony, Cisco Call Manager, Cisco Technologies, Unified Communications, CTI, VoIP, Switches, Troubleshooting, Integration, Contact Centers, IVR, Telecommunications, Call Centers, Routing, Networking, Enterprise Software, IP
Education
Michigan Technological University 1985 — 1990
Bachelor of Science, Computer Science
CCSI - Contemporary Computer Services, Inc. July 2010 - Present
Raich Ende Malter & Co., LLP September 2014 - September 2015
Nuance Communications December 2006 - August 2009
Mindshare Technologies April 2006 - December 2006
Taché Diamonds February 2004 - March 2005
Davis & Gilbert LLP January 2001 - April 2004
Spanlink Communications April 1999 - November 2000
Delta Funding Corporation February 1998 - June 2000
Delta Funding Corp. January 1996 - February 1998
Skills
Active Directory, Windows Server, Firewalls, Cisco Technologies, Servers, DHCP, Security, Switches, Microsoft Exchange, Troubleshooting, Routers, Technical Support, DNS, Cloud Computing, Network Security, Virtualization, Data Center, VPN, Enterprise Software, Project Management, WAN, Blackberry Enterprise..., Network Design, Solution Selling, Networking, Integration, Information Technology, Operating Systems, System Deployment, Software Installation, Help Desk Support, Customer Satisfaction
Education
Briarcliffe College 1992 — 1994
MIS, Computer Information Systems
Suffolk Community College 1991 — 1992
Associate's degree, Computer and Information Sciences and Support Services
K1000 Backyard Boot Kamp 2015 — 2015
Non-Degree course, Information Technology
Acuity Capital Partners, LLC November 2011 - Present
Morey's Seafood International January 2007 - Present
CA Technologies April 2005 - May 2006
DRIASI July 2003 - April 2005
Spanlink Communications September 2000 - July 2003
Seagate Technology 1996 - 1998
Skills
Benefits Administration, Benefits Negotiation, Technical Recruiting, Compensation..., Workers Compensation, ADP Payroll, HRIS, COBRA, Employee Relations, FMLA, HR Consulting, HR Policies, Strategic HR, Personnel Management, Performance Management, Executive Staffing, Strategic Planning, Compensation Structures, New Hire Orientations, Deferred Compensation, Employee Benefits, Human Resources
Education
Metropolitan State University 1992 — 1996
BA, Human Resources Management
University of Minnesota - Carlson School of Management 2003 — 2003
Certified Human Resources Generalist, Human Resources Management/Personnel Administration, General
Vella Technologies, LLC January 2010 - Present
Exony March 2012 - April 2013
Coleman Technologies 2005 - 2009
Southwest Florida Regional Technology Partnership 2007 - 2008
eLoyalty May 2004 - December 2005
Spanlink Communications 2002 - 2005
Protocol USA 1998 - 2000
Sony 1994 - 1995
Sony 1994 - 1995
U.S. Air Force December 1982 - March 1988
Skills
Project Management, Engineering, Unified Communications, Cisco Technologies, VoIP, Cloud Computing, Telecommunications, Integration, Data Center, Vendor Management, Program Management, Call Center, Professional Services, PMP, Security, Call Centers, SharePoint, ITIL, Wireless, Service Delivery, Networking, Enterprise Software, Management, Strategy, IP, Managed Services, System Deployment, Information Technology, Pre-sales, SaaS, Infrastructure, IT Management, Business Continuity..., Agile Project Management, Linux Firewalls, Telecommunications..., Application..., VMware, Technical Documentation, Delivering Technical..., Collaboration Tools, Network Design, Solution Architecture, Solution Selling, Telephony, IT Service Management, Consulting, Disaster Recovery, Software Development, Leadership
Education
Troy University 1985 — 1988
Master of Public Administration
University of La Verne 1983 — 1985
B.S., Management
University of Michigan-Dearborn 1980 — 1982
Business Administration and Management, General
Henry Ford Community College 1979 — 1980
St. Alphonsus High School 1975 — 1979
High School, Liberal Arts and Sciences/Liberal Studies
Infocyte, Inc. 2015 - Present
Foodsby LLC 2012 - 2015
LookAcross April 2011 - January 2012
Knouen December 2007 - January 2012
mPay Gateway March 2009 - March 2010
Calabrio 2007 - December 2007
Spanlink Communications 2004 - February 2007
Skills
Entrepreneurship, Start-ups, Early-stage Startups, Lean Startup, Product Management, Software Engineering, Software Development, Software Quality..., Professional Services, Consumer Software, Enterprise Software, Microsoft Technologies, Cisco Technologies, Web Applications, Web Development, Mobile Applications, Mobile Product..., Unified Communications, Call Centers, CRM, Xamarin, Telerik, Open Source
Education
Macalester College
Bachelor of Arts, Computer Science
University of Minnesota-Twin Cities
Computer Science
Startups and Small Business November 2013 - May 2014
Cisco Systems July 2007 - October 2013
Cisco Systems October 2007 - July 2012
Cisco Systems January 2006 - July 2007
Spanlink Communications November 2003 - November 2005
Spanlink Communications November 1999 - November 2003
Spanlink Communications July 1995 - November 1999
Spanlink Communications August 1991 - July 1995
AT&T Communications August 1986 - August 1991
Skills
Solution Selling, Unified Communications, Business Development, Cloud Computing, Professional Services, Strategy, Channel Partners, VoIP, Sales, Start-ups, Sales Operations, Channel, Enterprise Software, Go-to-market Strategy, New Business Development, CRM, Leadership, Sales Management, Direct Sales, Account Management, Telecommunications, Call Centers, Strategic Partnerships, Cisco Technologies, B2B, IVR, Contract Negotiation, Sales Process, Intrapreneurship, Strategic Sales Plans, Team Leadership, Collaboration, Collaboration Solutions, Selling, Sales Enablement, Management, Lead Generation, Social Innovation, Sales Strategy
Education
Harvard University 1980 — 1986
Bachelor's degree, Psychology
Saint Ignatius High School (Cleveland) 1977 — 1980
Calabrio, Inc. November 2007 - Present
DDW Consulting, LLC 2006 - Present
Spanlink Communications February 2006 - November 2007
Paper Warehouse June 1986 - September 2003
Skills
Performance Management, Coaching, Human Resources, Leadership Development, Career Development, Business Operations, Employee Engagement, Talent Management, Change Management, Customer Service, Connecting People, Networking, Recruiting, Interviews, Talent Acquisition, HRIS, Onboarding, Workforce Planning, Succession Planning, Training, Payroll, Team Building, Benefits Administration, Organizational..., Consulting, Strategy, Personnel Management, Leadership
Education
International Center of Coaching
Life Coach - Master Certification, Transformation Professional/Personal Coach
Concordia University-St. Paul
MBA, Business Management
YESS! Your Extraordinary Success Stratgies, Inc; Ideal Coaching, Inc.
Certified, Effective Coaching for Excellence
Concordia University-St. Paul
Master of Arts, Organizational Management & Human Resource Management
Concordia University-St. Paul
Bachelors of Arts, Human Resource Management
Normandale Community College
Associates Degree, Business
University of Minnesota-Twin Cities
Business Administration and Management, General
Edina High School
Forsythe Technology April 2012 - Present
Forsythe Technology November 2009 - April 2012
Clear Mind Consulting April 2009 - November 2009
Spanlink Communications November 1998 - March 2009
Aequitron Medical (acquired by Mallinckrodt Pharmaceuticals) 1986 - November 1998
Mallinckrodt Pharmaceuticals 1996 - 1998
Skills
Unified Communications, Cisco Technologies, Consulting, Project Planning, VoIP, Cisco Call Manager, Testing, Strategy, Enterprise Software, Customer Satisfaction, Project Management, Contact Centers, Six Sigma, Call Centers, Telecommunications, Managed Services, Telephony, CTI, Avaya, Call Center, IVR, Data Center, Cloud Computing, Pre-sales, SIP
Education
Augsburg College 1998 — 2002
Bachelor of Science, MIS / Business Managment
Dunwoody College of Technology 1983 — 1986
Associate, Computer and Digital Technology
University of St. Thomas - Opus College of Business
Project Management
Villanova University
Six Sigma Green Belt - IT
Cameo Global September 2014 - Present
Spanlink Communications September 2009 - September 2014
AltiGen August 2007 - March 2009
Communications Products Inc. May 2001 - August 2007
Otis Elevator June 1990 - June 1999
Skills
Unified Communications, Contact Centers, IVR Self Service, IVR, CTI, Strategic Partnerships, Cisco Technologies, VoIP, Telephony, Selling, ACD, Call Center, Managed Services, Telecommunications, Channel, SIP
Education
Indiana University - Kelley School of Business 1997 — 2000
MBA
Miami University 1986 — 1990
Bachelor of Science
Van Wert High School 1983 — 1986
University of Minnesota May 1996 - Present
ConvergeOne January 2015 - Present
Spanlink Communications 1990 - January 2015
Education
University of Minnesota-Twin Cities 1989 — 1994
Minnesota Computers July 2013 - Present
NexTech Partners January 2013 - July 2013
Voice & Data Networks, Inc. January 2011 - December 2012
Parallel Technologies 2010 - 2010
Spanlink Communications 2004 - 2009
Spanlink Communications 1999 - 2004
Wells Fargo 1996 - 1999
Skills
Unified Communications, Call Center, Cisco, Video Conferencing, Managed Services, Avaya, Telecommunications, Consultative Selling, Account Management, Customer Relations, New Business Development, Wireless, Cold Calling, Contract Negotiation, Collaboration, Cisco Technologies, Contact Centers, VoIP, Customer Service, Selling, Call Centers, Solution Selling, Cloud Computing, Networking, Sales Process, Switches, Sales Operations, Direct Sales, Lead Generation, Wireless Networking, Business Development, Channel Partners, Telephony, Sales, Professional Services, Sales Management
Education
Saint Mary's University of Minnesota 1992 — 1996
Bachelor of Science in Business Administration, Business
Osseo Senior High
Remote Insights June 2014 - Present
Blue Bungalow Solutions July 2013 - June 2014
2lemetry, LLC January 2013 - July 2013
Multi-Tech Systems February 2009 - January 2013
Clear Mind Concepts January 2008 - February 2009
Spanlink Communications May 2000 - January 2008
Skills
Strategic Planning, Product Management, Marketing Management, Go-to-market Strategy, Strategic Partnerships, Business Planning, Channel Management, Solution Selling, Product Marketing, VARs, Wireless, Consultative Selling, Channel, SaaS, Strategy Development, Marketing Strategy, Cross-functional Team..., P&L Management, Competitive Analysis
Education
University of Colorado Boulder 1990 — 1992
ME, Physics
Boston College 1984 — 1988
BA, Physics
CDW February 2009 - Present
Spanlink Communications January 2007 - February 2009
Cisco Systems 1998 - 2007
MCI 1993 - 1998
IBM 1988 - 1993
Skills
Unified Communications, Cisco, Telecommunications, Call Center, CTI, ACD, IVR, VoIP, Telephony, Cisco Technologies, IP, Solution Selling, WAN, Managed Services, Call Centers, Cisco Call Manager, Routing, Contact Centers, Cloud Computing, SIP, Data Center, Professional Services
Education
The University of Texas at Dallas 1995 — 1998
MBA, Business Administration
University of Maryland 1984 — 1989
BS, Computer Science
University of Maryland 1984 — 1989
BS, Business Management
Andy Weisberg September 2013 - Present
Integritas October 2010 - January 2012
3M June 2012 - 2012
Boulay, Heutmaker, Zibell & Co. P.L.L.P. August 2008 - January 2011
Fairview Health Services 2011 - 2011
Spanlink Communications August 2006 - May 2007
Gelco Information Network September 2004 - January 2006
Trane September 1998 - March 2004
MN State Department of Human Services 1994 - 1998
National Computer Systems September 1989 - June 1994
Skills
Leadership Development, Training, Change Management, Performance Management, Coaching, Talent Development, Organizational..., Communication Skills, Team Building, Talent Management, Human Resources, Management, Employee Training, Interviews, Program Management, Business Development, Staff Development, Consulting, Career Development, Strategic Planning, Executive Coaching
Education
Marquette University 1980 — 1982
MA, Theater Arts
Carroll College 1973 — 1977
BA, Theater Arts / English
Golden Valley High School 1969 — 1973
High School Diploma
Cisco March 2014 - Present
Ipanema Technologies October 2013 - March 2014
Avaya January 2012 - October 2013
CallTower April 2009 - April 2011
Spanlink Communications 2011 - 2011
CallTower April 2008 - January 2010
CallTower Inc December 2005 - April 2008
CallTower June 2005 - December 2005
Convergys - Cisco Account 2001 - 2003
Skills
Unified Communications, Cisco, VoIP, Telecommunications, SaaS, Call Center, Cisco Call Manager, Cloud Computing, Managed Services, PBX, Data Center, Security, Customer Relations, MPLS, Routing, VMware, CCNP, Product Management, SIP, Contract Negotiations, Product Marketing, Telephony, Pre-sales, Network Administration, Sales Management, New Business Development, Troubleshooting, Team Leadership, IP, Program Management, Strategic Planning, Wireless, CCNA, Team Building, Solution Selling, Video Conferencing, Integration, IVR, Business Strategy, WAN, Network Security, Switches, Channel Management, Vendor Management, Account Management, Avaya, Avaya PBX, Sales Process, Sales Operations, Networking
Education
University of San Francisco - Masagung Graduate School of Management 2009 — 2011
MBAE, Business
Florida State University 1994 — 1998
BA, English, Spanish
Alere Wellbeing November 2011 - Present
Alere Wellbeing (previously Free & Clear) August 2009 - November 2011
Microsoft June 2006 - August 2009
Spanlink Communications 2000 - 2006
3M 1999 - 2000
Romania Data Systems 1998 - 1999
Adcos Service 1996 - 1998
Veolia Water 1994 - 1996
Education
1989 — 1994
Computer Science
Liceul de Informatica Bucuresti 1984 — 1988
Scoala Generala 142 1976 — 1984
Home 2013 - Present
TEKsystems 2012 - 2013
Spanlink Communications 2007 - 2009
Freelance Website Developer 2002 - 2008
Skills
Customer Relations, Cisco Call Manager, Communication Skills, Desktop Computers, Windows Server, Active Directory, Microsoft Office, Computer Forensics, EnCase, Information Security, CCNP, Security+, CCNA, HTML, JavaScript, Website Development, Contact Centers, Telephony, Project planning and..., Unity, CVP, CUPS, Linux Server, Network Monitoring Tools, Multitasking Skills, Client Rapport, Troubleshooting, SEO, Linux, Computer Security, Cisco Technologies, Network Administration, Hardware, VPN, Security, Firewalls
Education
Metropolitan State University 2009 — 2010
BAS, Computer Forensics
Inver Hills Community College 2006 — 2008
AAS, Computer Network Security
Dunwoody 2002 — 2003
Diploma, Web Design & E-Business
University of Minnesota-Twin Cities 1995 — 1999
BA, Sociology
Berklee College of Music 1994 — 1995
Music Performance and Business
E*TRADE Financial March 2014 - Present
E*TRADE Financial September 2013 - Present
E*TRADE Financial November 2007 - September 2013
Spanlink Communications October 2006 - November 2007
eLoyalty 2004 - 2006
Morgan Stanley November 1999 - June 2004
US Navy May 1992 - November 1999
Skills
Cisco Technologies, Unified Communications, Cloud Computing, Cisco Call Manager, Data Center, VoIP, Telecommunications, Call Center, Business Transformation, Call Centers, SaaS, Vendor Management, Integration, Disaster Recovery, Security, Enterprise Software, Program Management, IT Strategy, Business Continuity, System Deployment, Process Improvement, Managed Services, SDLC, IT Management, Virtualization, PMP, ITIL, IT Operations, Professional Services, Enterprise Architecture
Education
Southern Illinois University, Carbondale 1993 — 1996
Bachelor of Science (BS), Health/Health Care Administration/Management
Robein
Quantum Retail Technology February 2015 - Present
Spanlink Communications October 2013 - November 2014
Open Systems International, Inc. March 2013 - October 2013
IDeaS Revenue Optimization February 2006 - March 2013
Visual Circuits Corp 1999 - 2004
Antares Pharma 1991 - 1999
Cherry Tree Ventures 1984 - 1993
Skills
Forecasting, Finance, Financial Analysis, Management, Leadership, Strategic Planning, Strategy, Business Strategy, Accounting, Financial Reporting, Mergers & Acquisitions, Process Improvement, Financial Modeling, Analytics, Budgets, Business Analysis, Cash Management, Contract Negotiation, Corporate Finance, Managerial Finance, Tax, Change Management
Education
University of Minnesota - Carlson School of Management 1988 — 1991
MBA, Finance
University of Minnesota - Carlson School of Management
Bachelor's degree & MBA Finance
FAC Services, LLC November 2011 - Present
Physicians Plus Insurance Corporation February 2010 - November 2011
Gallup December 2008 - February 2010
Medica August 2007 - December 2008
Spanlink Communications February 2006 - September 2007
Makor Solutions March 2005 - January 2006
Wyde October 2004 - March 2005
Skills
Web Development, C#, .NET, Visual Studio, JavaScript, jQuery, ASP.NET MVC, RESTful WebServices, Microsoft SQL Server, SQL, ASP.NET, SDLC, Software Development, T-SQL, Java, XML, Web Services, Agile Methodologies, HTML, Databases, AJAX, CSS, Scrum
Education
Colorado State University 1999 — 2003
Bachelor of Science, Computer Science
Converge One Collaboration August 2014 - Present
Spanlink May 2011 - August 2014
Spanlink Communications October 2006 - May 2011
ELoyalty Corporation July 2004 - October 2006
MCI Communications 1996 - 2004
Excel Communications 1996 - 1997
Skills
H.323, Linux, Cisco Technologies, IVR, Call Centers, ACD, Unified Communications, Telephony, Data Center, CTI, VoIP, Telecommunications, SIP, Cloud Computing, Managed Services, Cisco Call Manager, Quality Assurance, Integration, Contact Centers, Switches, Avaya, WAN, Troubleshooting
Education
Grand Valley State University 1990 — 1995
Grand Valley State University 1990 — 1995
PlanSource 2011 - Present
Lemhi Ventures October 2006 - Present
TransEngen 2008 - January 2015
OneHealth Solutions, Inc April 2013 - October 2014
ABILITY Network 2007 - May 2014
DRX 2008 - January 2013
Carol Corp. 2007 - 2011
Recondo Technology 2007 - 2011
Spanlink Communications 2005 - 2006
Definity Health 2002 - 2005
Skills
Medicare, Management, Strategy, Strategic Planning, Product Management, Cross-functional Team..., Venture Capital, Healthcare, Start-ups, Portfolio Management, Finance, Accounting, Insurance, Healthcare Information..., Leadership, Healthcare Management, Managed Care, Executive Management
Education
Minnesota State University, Mankato 1982 — 1986
Bachelor of Science (B.S.), Accounting
Altivon April 2014 - August 2014
Genesys February 2013 - March 2014
Salesforce.com February 2012 - March 2013
NICE Systems October 1998 - May 2011
Spanlink Communications July 1992 - October 1998
Skills
Consultative Selling, Solution Selling, Achieving Results, SaaS, Salesforce.com, Enterprise Software, Professional Services, Contact Centers, Cloud Computing, Call Center, Direct Sales, Sales Process, Account Management, CRM, Workforce Management, Channel, New Business Development, Telecommunications, Selling, Call Centers, Unified Communications, Go-to-market Strategy, Lead Generation, Leadership, Strategic Partnerships, Sales Operations, Vendor Management, Business Development, Sales, Analytics, Product Management, VoIP, Strategy, Channel Partners, Managed Services, Networking
Education
College of Saint Benedict and Saint John's University 1988 — 1992
Bachelor's degree, Political Science and Government
College of St. Benedict 1988 — 1992
Bachelor of Science (BS), Political Science and Government
AT&T Global Managed Services February 2015 - Present
Thomson Reuters August 2011 - Present
CCT Group, Inc. June 2011 - August 2011
Spanlink Communications October 2007 - June 2011
USG Corp. June 2005 - June 2007
CCT Group, Inc. September 2003 - June 2005
Masterson & Associates September 2002 - September 2003
Riverpoint Group, LLC April 2002 - September 2002
Vanguard Communications Corp. October 2000 - October 2001
CCT Group, Inc. September 1999 - October 2000
Skills
Call Centers, Contact Centers, IVR, CTI, CRM, Cisco Contact Center, Cisco Call Manager, Call Flow Design, Call Center Migrations, Call Center Reporting, Workforce Management, Unified Communications, Telephony, VoIP, Cross-functional Team..., Technical Staff..., Business Systems..., Business Process..., Program Management, Project Management, Change Management, Vendor Management, Technical Writing, Business Process..., Business Process, Avaya Technologies
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Systems Management
Cornell University - School of Industrial & Labor Relations
BS, Industrial & Labor Relations
Illinois Institute of Technology
Business & Economics
Purdue University - College of Call Center Excellence
Certificate, Call Center Benchmarking
Business Analysis World 2013 — 2013
Agile Boot Camp
Keller Graduate School of Management of DeVry University
PMP Certification Test Prep
Cognizant Technology Solutions January 2014 - Present
EY October 2013 - January 2014
Spanlink Communications November 2011 - July 2013
eLoyalty November 1997 - November 2009
Teknekron Infoswitch 1996 - October 1997
Teknekron Infoswitch January 1992 - September 1996
Skills
IVR, Integration, Project Management, Usability Testing, CTI, ACD, Unified Communications, Telephony, Contact Centers, Call Center, SIP, Telecommunications, VoIP, Cloud Computing, Cisco Technologies, Speech Recognition, Professional Services, Customer Experience, Managed Services, Requirements Analysis, Sales Engineering, Solution Architecture, Process Improvement, CRM, Consulting, Business Process, Call Centers, Software Development, SaaS, Pre-sales, Avaya, Enterprise Software, Management, Genesys, Data Center, Call Routing, Cisco Call Manager, H.323, Switches, Unified Messaging, Call Logging, Workforce Management, IP, WAN, Vendor Management
Education
Texas State University 1974 — 1980
BA, Business Management, computer information systems
Texas State University
Bachelor, Computer Information Systems
Walmart February 2012 - Present
Open Source Infrastructure LLC February 2011 - Present
Be The Match operated by National Marrow Donor Program February 2011 - February 2012
Accenture at Best Buy March 2010 - February 2011
Ncell Systems March 2007 - March 2010
TechTarget January 2005 - March 2007
The Middleware Company January 2004 - January 2005
Plato Learning March 2003 - January 2004
FICO September 2001 - March 2003
Spanlink Communications January 2000 - June 2001
Skills
Solaris, Red Hat Linux, Apache, Shell Scripting, Unix, Linux, Perl, Nagios, RedHat, Virtualization, VMware, DNS, VMware ESX, High Availability, Unix Shell Scripting, RHN Satellite, LDAP, CentOS, MySQL, DHCP, Tomcat, JBoss Application Server, SSH, PostgreSQL, Open Source, Samba, Kickstart, Veritas Volume Manager, Subversion, DevOps, Node.js, Jenkins, Configuration Management, Ansible
Education
Hamline University 1994 — 1998
B.A., Physics, Mathematics, Computer Science (Minor)
Grand Rapids High School
Thomson Reuters April 2008 - Present
Thomson West June 2005 - April 2008
Spanlink Communications February 2005 - June 2005
Quesco Information Services Ltd May 2004 - September 2004
TechnoSolve Ltd October 2003 - May 2004
Accenture August 2002 - July 2003
ONE, Inc June 2000 - September 2001
Skills
Java, Spring, Hibernate, JSON, REST, Junit, Java Enterprise Edition, Agile Methodologies, Oracle, XML, SQL, Spring Framework, Web Services, JUnit, Databases, Microsoft SQL Server
Education
Northern Illinois University
Bachelor of Science
ConvergeOne Collaboration November 2014 - Present
Spanlink Communications 2007 - November 2014
eLoyalty 1999 - 2007
Skills
VoIP, Professional Services, Telecommunications, Managed Services, Vendor Management, CTI, Call Centers, SIP, SaaS, Call Center, Cisco Technologies, IVR, Integration, PMP, Enterprise Software, Program Management, Data Center, SDLC, Wireless, CRM, Unified Communications, Microsoft Project, Project Management, Telephony, Management, Business Analysis, Process Improvement, Contact Centers, Solution Architecture, Cloud Computing, Pre-sales, IP, Solution Selling, PMO, IT Strategy, Business Process..., Team Leadership
Education
DePaul University
M.S., Computer Science
Northern Illinois University
M.B.A.
The Ohio State University
B.S., Marketing
Project Management Institute
Project Management Professional Certification (PMP)
Home Depot 2012 - Present
Walmart.com August 2011 - March 2012
Amazon.com April 2011 - September 2011
Amazon.com July 2009 - September 2011
Cisco Systems May 2008 - August 2008
VisionSpring March 2008 - May 2008
Spanlink Communications January 2001 - June 2007
Target June 2004 - August 2005
Honeywell Technology Center 1995 - 2001
Skills
Product Management, Analytics, Customer Experience, Inventory Management, Product Strategy, E-commerce, Business Strategy, Entrepreneurship, Competitive Analysis, Budgets, Forecasting, Management, Product Development, Project Management, Process Improvement, Cross-functional Team..., Project Planning, Marketing Strategy, Product Marketing, Multi-channel Marketing, Strategy, Pricing, Supply Chain, Business Analysis, CRM, Analysis, Start-ups, SaaS, Vendor Management, Business Intelligence
Education
University of Michigan - Stephen M. Ross School of Business 2007 — 2009
MBA, Marketing, Finance
Old Dominion University 1993 — 1995
MS, Computer Sciences
Osmania University
BE, Computer Sciences
CIGNA June 2011 - Present
Midwave April 2008 - January 2011
Aston Technologies, Inc. 2005 - 2011
UnitedHealth Technologies 2005 - 2008
Black Box Network Services December 2003 - March 2005
Spanlink Communications 2000 - 2003
Skills
Cisco Technologies, Data Center, Unified Communications, VoIP, Cisco Call Manager, Call Center, Network Security, Telephony, Windows Server, VMware, Cisco IOS, Firewalls, Call Centers, Virtualization, Disaster Recovery, VPN, WAN, Network Architecture
Education
Saint Mary's University of Minnesota 1995 — 1996
Ayaya January 2009 - Present
Integrated Transaction Systems September 2008 - January 2009
Spanlink Communications September 1993 - August 2008
Racotek July 1989 - July 1993
Honeywell August 1978 - June 1989
Skills
VoIP, Software Development, Enterprise Software, SaaS, Unified Communications, Cloud Computing, Agile Methodologies, Integration, Strategy, Program Management, Web Services, Software Project..., Software Engineering, Distributed Systems, Analytics, Professional Services, Pre-sales, Architectures, Solution Architecture
Education
Union College
B.S., M.S., Computer Science
Spanlink Communications Call Center ICM AuditorSpanlink2005 - Present
Education
Anoka Ramsey Community College 2002 — 2002
Spanlink Communications Regional DirectorSpanlink2005 - Present
SpeechWorks (acquired by Nuance) 2000 - 2002
Education
Georgetown University 1980 — 1983
Bostwick Photo January 2007 - Present
Maxxgov January 2012 - January 2013
Spanlink Communications December 1996 - March 2007
Skills
VoIP, Telecommunications, Unified Communications, Product Management, Solution Selling, Call Center, Professional Services, Project Management, Call Centers, Enterprise Software, Cloud Computing, SaaS, Managed Services, Telephony, Salesforce.com, CRM, Wireless, Direct Sales
Education
United States Naval Academy 1958 — 1962
Bachelor of Science, Engineering
University of Illinois at Urbana-Champaign
Physics
Spanlink Communications May 2014 - Present
eLoyalty May 2011 - Present
CDW July 2010 - June 2011
ShoreGroup October 2009 - July 2010
Kroll Ontrack June 2007 - October 2009
Spanlink May 2004 - June 2007
HickoryTech May 2000 - May 2004
Collins Communications May 2000 - May 2004
DecisionOne August 1998 - August 2000
Skills
VoIP, Unified Communications, CTI, Cisco Call Manager, Cisco Technologies, Telephony, Contact Centers, Avaya, Call Centers, Video Conferencing, Telecommunications, Troubleshooting, H.323, ACD, SIP, WAN, IVR, Managed Services, Switches, LAN-WAN, IP, Routing, Data Center
Education
Saint Mary's University of Minnesota 2008 — 2010
Master Science, Telecommunications
NAU
Bachelor Science, Management Information Systems
Park Nicollet Health Services/ Health Partners January 2012 - Present
PLATO Learning December 2010 - 2011
Pearson VUE August 2005 - June 2010
Spanlink Communications 1998 - 2001
Express Scripts 1997 - 1998
Skills
Software Quality..., Test Planning, Testing, Agile Methodologies, Quality Assurance, Quality Center, Test Automation, Software Documentation, Software Project..., Integration, Regression Testing, Test Cases, Databases, SQL, Performance Testing, ClearQuest, Black Box Testing, SDLC, User Acceptance Testing, Management, System Testing, Requirements Analysis
Education
International Institute for Software Testing, Golden Valley, MN 2006 — 2007
CSTP Certification, 2006 - 2007
1997 RMD Computer Inc., Eden Prairie, MN 1996 — 1997
Odessa State Polytechnic University 1982 — 1987
MS and BS in Industrial Engineering
ConvergeOne Collaboration March 2015 - Present
Spanlink Communications October 2013 - March 2015
Kroll September 2007 - February 2013
Accenture 2004 - 2007
Best Buy 2003 - 2004
Best Buy 2002 - 2003
Skills
Requirements Analysis, Process Improvement, Leadership, Business Process..., Team Leadership, IT Strategy, Software Documentation, Cisco Technologies, Management, Information Technology, Risk Management, SDLC, Security, Vendor Management, Integration, Requirements Gathering, Virtualization, Change Management, Project Management, Microsoft SQL Server, Business Analysis, Microsoft Exchange, Visio, Project Portfolio..., Analysis, Servers, SharePoint, Active Directory, Business Process, Disaster Recovery, Windows Server, ITIL, Team Building, Data Center, IT Management, IT Service Management, Business Intelligence, Computer Security, Databases, Enterprise Architecture, IT Operations, VMware, Windows 7, Information Security, Network Security, Program Management, CRM, Troubleshooting, Business Continuity, System Administration
Education
University of Minnesota Duluth 1990 — 1993
BBA, Management Studies Concentration, Psychology Minor
HealthPartners June 2008 - Present
UnitedHealth Group February 2004 - June 2008
Comm-Works September 2001 - February 2004
Spanlink Communications June 1998 - May 2001
Skills
Business Process, Telecommunications, Avaya, Vendor Management, IVR, Call Center, Call Centers, Cisco Call Manager, Information Technology
Education
Augsburg College 1993 — 1997
B.A., Poli Sci and History
Arc Solutions (International) Ltd July 2009 - Present
Calabrio, Inc. January 2008 - September 2008
Spanlink Communications February 2006 - December 2007
Spanlink Communications July 2004 - February 2006
Williams-Sonoma, Inc. November 2002 - July 2004
OneDisc.com, Inc. February 2000 - October 2002
Carlson Companies March 1998 - February 2000
Merrill Corporation July 1997 - February 1998
Education
University of Minnesota - Carlson School of Management 2007 — 2010
MBA, Marketing
University of Minnesota - Carlson School of Management 1994 — 1997
BSB, Marketing
PointPath February 2012 - Present
Meritide, Inc. May 1999 - Present
Endurant Business Solutions 1997 - 1999
Spanlink Communications 1994 - 1997
Cowles Media Company & Star Tribune 1984 - 1994
Medtronic, Inc 1974 - 1984
Control Data Corporation 1973 - 1974
FMC/Northern Ordnance Division 1972 - 1973
Skills
SaaS, Integration, Business Intelligence, Strategy, Enterprise Software, Business Process, Information Technology, Cloud Computing, Management Consulting, Entrepreneurship, Sales Management, Software Project..., Leadership, SharePoint, Business Process..., Training, New Business Development, CRM, Product Development, Solution Selling, Software Development
Education
University of Minnesota - Carlson School of Management 1987 — 1988
MEP, Business
University of Minnesota-Twin Cities 1968 — 1972
BA, Mathematics, Business Administration
Spanlink Communications 2001 - 2007
Nortel 1984 - 2001
Skills
Telecommunications, Sales, Customer Service, Managed Services, VoIP, Video Conferencing, Unified Communications, Contact Centers, Channel Partners, Telephony, Strategic Partnerships, Professional Services, Solution Selling, Direct Sales, SaaS, Cisco Technologies, Selling, Call Centers, Wireless
Education
Indiana University-Purdue University at Indianapolis
MS
The University of Chicago Booth School of Business
MBA
University of Minnesota-Twin Cities
BS
TD Bank USA, NA - Financial Industry Technical Services, Inc. (FITS-Inc.) July 2013 - Present
Wells Fargo Home Mortgage - Genesis10 Consulting April 2013 - July 2013
Ameriprise Banking Solutions - Genesis10 Consulting January 2011 - March 2013
CWTSatoTravel - DBI Consulting August 2010 - December 2010
Wolters Kluwer Financial Services - Hollstadt & Associates June 2008 - August 2010
USPS - Hollstadt & Associates February 2008 - May 2008
Ameriprise Bank, FSB - Hollstadt & Associates December 2005 - January 2008
Spanlink Communications January 2005 - December 2005
United Health Group - Genesis10 Consulting December 2004 - January 2005
Retek, Inc. March 2002 - September 2004
Skills
Business Analysis, Business Process, Business Process..., Systems Analysis, Financial Analysis, Banking, Information Technology, Consulting, Process Improvement, Data Analysis, User Interface, Training, Testing, System Testing, Usability Testing, User Acceptance Testing, Regression Testing, Integration Testing, Requirements Analysis, Requirements Management, Requirements Gathering, Requirement..., Product Requirements, Regulatory Requirements, Functional Requirements, System Requirements, Requirements..., Project Management, Program Management, Software Development, Agile Methodologies, Software Development..., Implementation..., Iterative Methodologies, Test Methodologies, Application Lifecycle..., Applications, Web Applications, Quality Assurance, Quality Management, Software Quality..., Internal Controls, Change Management, Issue Management, Integration, System Integration..., Enterprise Information..., PMO, SDLC, MS Project
Education
Macalester College 1981 — 1984
Bachelor of Arts (B.A.), Economics and History majors
UCLA 1979 — 1980
Aerospace Engineering
Blue Cross Blue Shield of Michigan September 2012 - Present
AT&T 2008 - 2012
Spanlink Communications September 2006 - October 2007
Jawood, Detroit, MI July 2005 - September 2006
TechTeam Global, Inc. February 2001 - July 2005
Pfizer, Ann Arbor, MI October 2000 - February 2001
Metavante, Ann Arbor, MI September 1997 - October 2000
ADP, Financial Services, Ann Arbor, MI January 1995 - September 1997
Skills
Telecommunications, Cisco Technologies, ACD, Switches, IP, Avaya, Telephony, Call Centers, Network Design, Help Desk Support, Data Center, Vendor Management, Network Administration, WAN, ITIL, Wireless, Unified Communications, MPLS, Cisco Call Manager, Enterprise Software, Networking, VoIP, SIP, IVR, Ethernet, CTI, System Deployment, CCNA, Disaster Recovery, PMP
Education
Saginaw Valley State University 1989 — 1991
Accounting
Delta College 1989 — 1990
AA, Accounting, MIS
Michigan Lutheran Seminary 1976 — 1980
Hign School, High School
CU Companies November 2013 - Present
CU Companies February 2013 - Present
Hanratty & Associates August 2010 - April 2012
Lawson Software November 2007 - January 2010
Greenspring Media Group April 2006 - October 2007
Spanlink Communications May 1995 - January 2006
Skills
Accounting, Financial Reporting, General Ledger, Financial Analysis, Sarbanes-Oxley Act, Leadership, Strategic Planning, Budgets, Internal Controls, Management, Process Improvement, Customer Service, Finance, Auditing, Forecasting
Education
University of Minnesota Duluth 1988 — 1992
Forest Lake High School
Target April 2015 - Present
Daugherty Business Solutions April 2014 - April 2015
Best Buy 2014 - 2015
Barometer Inc. February 2011 - March 2014
Express Scripts January 2000 - February 2011
Spanlink Communications June 1998 - January 2000
Interim Consulting May 1992 - June 1998
La Electricidad de Caracas May 1982 - July 1991
Electricidad de Caracas 1982 - 1991
Skills
SOA, Web Services, Java Enterprise Edition, Software Development, Unix, Spring, Integration, Java, SOAP, Hibernate, Tomcat, Architecture, EAI, REST, WebSphere MQ, Oracle, Maven, Web Applications, EJB, Mule ESB, Ant, JUnit, XML, WSDL, Eclipse, WebSphere Application..., Agile Methodologies, JBoss Application Server, Subversion, ESB, JMS, JDBC, B2B, Architectures, Spring Framework
Education
Universidad Simón Bolívar 1976 — 1981
BS
CenturyLink 1998 - Present
Qwest Communications March 1998 - March 2009
Qwest 1998 - January 2008
Spanlink Communications 1996 - 1997
Secure Computing January 1995 - July 1996
Sperry / Unisys 1983 - 1996
Unisys March 1982 - January 1994
Skills
Security, MPLS, Network Security, Telecommunications, Managed Services, VoIP, CISSP, Cisco Technologies, Data Center, IP, Ethernet, Unix, Troubleshooting, VPN, Solution Selling, Routers, Routing, Vendor Management, Cloud Computing, CCNA, Juniper, LAN-WAN, Firewalls, Network Engineering, Unified Communications, Network Architecture, Wireless, TCP/IP, Network Design, Computer Network..., Switches, Computer Security, Information Security, WAN, Networking, SIP, Telephony, BGP, Disaster Recovery, Cisco IOS, Information Security..., Frame Relay
Education
Minnesota State University, Mankato
Bachelor of Science, Computer Science, with Business Administration
University of Minnesota-Twin Cities
Knight Transportation June 2012 - Present
CDW June 2011 - June 2012
Knight Transportation April 2009 - June 2011
Spanlink Communications August 2007 - March 2009
Education
Northwestern University
Passkey Computer Services June 2012 - Present
Spanlink Communications October 2011 - July 2013
Passkey Computer Services July 2009 - September 2011
Spanlink Communications August 2007 - July 2009
YADA Systems, Inc. January 2001 - August 2007
Skills
Networking, Cisco Technologies, Telephony, Unified Communications, VoIP, Call Centers, Cisco Call Manager, IP, SIP, Telecommunications
Education
Brown College 2000 — 2001
Spanlink Communications September 2011 - Present
Spanlink Communications November 2007 - September 2011
Skills
Cisco Call Manager, Telephony, Unified Communications, Cisco Technologies, VoIP, Telecommunications, SIP, H.323, Contact Centers, IVR, ACD, CTI, Troubleshooting, Call Centers, Call Logging, Call Center, ICM, MGCP, Avaya, CVP, Cost Down, Cisco, Cisco ICM, SQL Server, Call Recording, VXML Gateways, ICM Scripting, Cisco Voice Gateways, IPIVR, Cisco Unified SIP Proxy, Cisco UCS, Unity Connection, UCCE, PCCE, CUIC, Cisco Finesse, Hosted Contact Center
Education
Inver Hills Community College
AS, Computer Networking and Security
Calabrio, Inc May 2013 - Present
Calabrio, Inc 2009 - May 2013
Spanlink Communications 2005 - 2009
Comm-Works 2001 - 2005
Skills
VoIP, CTI, Contact Centers, Telecommunications, Call Center, Unified Communications, Project Management, Cisco Technologies, Cisco Call Manager, Avaya, Instructional Design, Technical Writing, Vendor Management, Project Planning, Troubleshooting, Call Centers, Enterprise Software, IVR
Education
South Dakota School of Mines and Technology 1997 — 2001
BS, Physics
South Dakota School of Mines and Technology 1996 — 2001
Physics, Physics, Math
Enventis Telecom January 2006 - Present
Contact Solutions Inc 2004 - 2006
Spanlink Communications 2000 - 2004
Carlson Wagonlit Travel 1997 - 2000
Skills
Cisco, Cisco ICM, Cisco Call Manager, UCCE, UCCX, CUIC, IPIVR, Cisco Agent Desktop..., CVP, IVR, Cisco Technologies, Call Logging, Troubleshooting, Avaya, Cost Down, CCNA, Call Routing, Routing, Telephony, Unified Communications, VoIP, SIP, Contact Centers
Education
Iowa State University 1989 — 1994
Iowa State University - College of Business 1989 — 1994
Cisco Systems March 2014 - Present
Cisco Systems March 2012 - Present
Cisco October 2005 - March 2012
CMSI 2003 - 2005
Spanlink Communications 2000 - 2003
Carslon Wagonlit Travel 1997 - 2000
Skills
Information Technology, Operating Systems, CTI, Call Center, IPCC, Cisco Call Manager, Unified Communications, Cisco Technologies, VoIP, IVR, Contact Centers, Telephony, Telecommunications, SaaS, Cloud Computing, Avaya, Managed Services, Routing, Workforce Management, LAN-WAN, Call Centers, Routers, Video Conferencing, Wireless, Network Design, Integration, Enterprise Software, IP, Pre-sales, Solution Architecture, SIP, Network Architecture
Education
Iowa State University - College of Business 1989 — 1992
BBA, Accounting
Wells Fargo Home Mortgage August 2012 - Present
Calabrio, Inc May 2009 - September 2011
Calabrio, Inc November 2007 - April 2009
Spanlink Communications August 2006 - November 2007
Skills
JavaScript, CSS, JSON, HTML, jQuery, Eclipse, JSP, Ant, jQuery UI, Java, MySQL, Microsoft SQL Server, Subversion, Object Oriented Design, jQuery Mobile, Firebug, IE Developer Toolbar, Sun Certified Java..., Dojo, XML, C++, JUnit, Maven, SQL, Unix, Spring, Web Applications, Software Development, SDLC
Education
University of St. Thomas 2004 — 2005
M.S, Software Engineering
Jawaharlal Nehru Technological University 1998 — 2002
B.Tech, Computer Science Engineering
Sabre Holdings April 2011 - Present
American Airlines October 2006 - April 2011
Infor January 2006 - October 2006
Knova March 2004 - January 2006
Verizon November 1999 - March 2004
MCI Corporation February 1997 - November 1999
Spanlink Communications January 1996 - February 1997
MCT WorldWide LLC January 1995 - January 1996
Skills
Technical Leadership, Strategic Leadership, AWS Cloud, Digital Strategy, Big Data, Predictive Analytics, API Strategy, Amazon Web Services..., Software Development, Mobile Strategy, Enterprise Architecture, SaaS, Agile Methodologies, Web Services, TOGAF, IT Strategy, Software Design, Business Process..., DevOps, Mobile Device Management, Capabilities Development, SDLC, Mobile Enterprise, Java, Mobile Product..., Enterprise Portals, Messaging, SOA, Virtualization, Continuous Integration, Business Process Design, Web Architecture, Team Leadership, Vendor Negotiation, Integration, Requirements Analysis, Solution Architecture, Scrum, Rally
Education
Louisiana State University
Bachelor of Science (BS), Electrical Engineering
ShoreTel 2012 - Present
Symphony of the Americas 2011 - 2012
Marketing Success Associates 2004 - 2012
Spanlink Communications 2008 - 2010
Veramark Technologies 2006 - 2007
HigherGround, Inc. 2003 - 2005
MTS IntegraTRAK 1994 - 2002
Skills
Call Center, Strategy Development, Telecommunications, VoIP, Unified Communications, Consultative Selling, Channel, PBX, Sales Management, Strategic Planning, Strategic Partnerships, Marketing Strategy, New Business Development, Telephony, SaaS, Program Management, Problem Solving, IP, Channel Management, Call Recording, Call Centers, CRM, Wireless, IVR, Business Development, Channel Partners, Cloud Computing, Strategy, Management, Enterprise Software, Product Management, Professional Services, Selling, MPLS, Sales, Product Marketing, Sales Process, Managed Services, Cisco Technologies, Call Logging, Contact Centers, Solution Selling, Mobile Devices, Data Center, Competitive Analysis, Pre-sales, Direct Sales
Education
Luther College
BA
Avtex April 2007 - Present
Avtex Solutions, LLC 2006 - Present
US Bank 2007 - 2007
Spanlink Communications 2005 - 2006
Skills
VoIP, Unified Communications, SIP, Telecommunications, Windows Server, TCP/IP, SharePoint, IVR, Cisco Technologies, Telephony, Cloud Computing, Troubleshooting, Servers, Active Directory, Virtualization, Microsoft Technologies, Linux, Network Design, Integration, IP, Microsoft CRM, Switches, Gateway, Lync Server 2010, XP, Windows 7, VPN, Microsoft SQL Server
Education
St. Olaf College 1995 — 1999
BA, Economics, German
Liberty Mutual Insurance October 2014 - Present
John Muir Middle School March 2013 - Present
Liberty Mutual Insurance December 2012 - October 2014
Liberty Mutual Insurance April 2010 - November 2012
Wausau West High School March 2010 - June 2012
Liberty Mutual June 2009 - May 2010
Everett Charles Technologies June 2007 - April 2009
Spanlink Communications 2004 - 2005
Skills
SQL, XML, HTML, JavaScript, CSS, Business Analysis, Microsoft Office, C, Microsoft Excel, Troubleshooting, Windows, IIS, Networking, Team Leadership, Microsoft Word, PowerPoint, Websphere, Agile Methodologies, JUnit, C#, Spring, Software Development, Hardware, Java Enterprise Edition
Education
Michigan Technological University 2005 — 2009
BS, Software Engineering
Freie Universität Berlin 2008 — 2008
Ambient Consulting 2009 - Present
Spanlink Communications 2005 - 2009
Wand Corporation June 2000 - June 2005
Lucent Technologies November 1999 - June 2000
Skills
Microsoft CRM, Systems Engineering, ACD, Cisco Technologies, Siebel, CTI, Telecommunications, Integration, Salesforce.com
Education
Oracle University 2006 — 2006
Siebel
Lucent Technology 2000 — 2000
Networking
St. Cloud State University 1995 — 1999
Bachelors of Science, CIS and Mathematics
Trend Micro July 2014 - Present
Milestone Systems, Inc. February 2013 - July 2014
Exony 2011 - 2013
VISI September 2010 - 2011
Spanlink Communications July 2008 - September 2010
Entronix 2005 - 2007
E F Johnson 1999 - 2004
NACR 1996 - 1998
Quantum Wireless Communications March 1994 - May 1996
AT&T Wireless July 1992 - March 1995
Skills
Solution Selling, Unified Communications, Cloud Computing, Managed Services, Direct Sales, Wireless, Channel, Sales Management, Cisco Technologies, SaaS, Avaya, Contact Centers, Strategic Partnerships, Telecommunications, Data Center, Selling, Account Management, Enterprise Software, Channel Partners, Call Centers, New Business Development, Virtualization, CRM, Cold Calling, Security, Professional Services, Leadership, Management, B2B, Salesforce.com, VoIP, Sales Process, Sales, Pre-sales, Telephony, Co-location, Go-to-market Strategy, IVR, Networking, Vendor Management, Hosted Services, Consulting
Education
Missouri State University 1981 — 1985
BS, Communications
Missouri State University
Bachelor of Science (B.S.), Business/Corporate Communications
Spanlink Communications December 1999 - December 2008
MECC June 1982 - April 1999
Education
Augustana University (SD) 1968 — 1972
BA, Teaching
Spanlink Communications October 2008 - January 2015
University of Minnesota 2005 - 2006
Norstan, Inc. May 2000 - March 2005
Quebecor 1987 - 2000
Skills
Financial Reporting, Call Centers, Forecasting, Direct Sales, Integration, Professional Services, Business Analysis, Accounting, Financial Analysis, Telecommunications, Vendor Management, Customer Service, Strategic Planning
Education
Marquette University
Perma Safety Tub Co. August 2000 - Present
Lernout and Hauspie Speech Products March 1998 - May 2000
Greentree Financial Group, Inc. February 1997 - February 1998
Minnesota Food Shelf Network 1990 - 1998
Spanlink Communications 1994 - 1996
Emergency Foodshelf Network 1990 - 1994
Skills
Operations Management, Human Resources, Training, Social Media, Customer Service, Team Building, Coaching
Education
Metropolitan State University
Bachelor of Science (BS), Business Admnistration
Catskill High School
Microsoft Corporation March 2010 - Present
EBI (Biomet) December 2007 - March 2010
Spanlink Communications September 2006 - December 2007
ADP Corporation September 2003 - September 2006
Ernst & Young 1998 - 2003
Skills
Business Intelligence, Enterprise Software, Operations Management, ITIL, Project Management, IT Strategy, Security, Vendor Management, Telecommunications, Cisco Technologies, CRM, Business Process..., Microsoft SQL Server, PMP, Visio, SDLC
Education
City University of New York-Brooklyn College 1975 — 1979
Chemistry
Spanlink Communications May 2011 - Present
Spanlink Communications December 2005 - May 2011
Accenture January 2005 - December 2005
HB Fuller January 2004 - December 2004
Skills
Cisco Call Manager, Unified Communications, Cisco Technologies, VoIP, Telephony, Networking, IVR, SIP, Integration, Switches, Call Centers, ACD, Avaya, WAN, CTI, Telecommunications, LAN-WAN, Contact Centers
Education
Saint Mary's University of Minnesota 2009 — 2011
Master of Science (MSc), Information Technology Management
Level 3 Communications 2009 - Present
Spanlink Communications 1999 - 2003
Executone Information Systems 1994 - 1999
Skills
MPLS, Telecommunications, Unified Communications, Managed Services
Education
Arizona State University
Bachelor of Arts (BA), Political Science
Wells Fargo Home Mortgage September 2012 - November 2014
Sight Marketing August 2012 - August 2012
Calabrio, Inc December 2007 - August 2011
Spanlink Communications July 2006 - December 2007
Spanlink Communications January 2006 - July 2006
Skills
JavaScript, HTML, CSS, Java, JSF, JSP, JSON, JUnit, Dojo, jQuery, jQuery UI, HTML 5, CSS3, AJAX, XML, MySQL
Education
DAV Public School
Jawaharlal Nehru Technological University
BTech
University of St Thomas
MSS
UnitedHealth Group August 2015 - Present
UnitedHealth Group April 2015 - Present
Robert Half Technology April 2015 - Present
MatrixCare January 2015 - April 2015
Spanlink Communications February 2013 - November 2014
University of Minnesota October 2012 - February 2013
University of Minnesota June 2011 - October 2012
Walgreens June 2012 - August 2012
Syngenta June 2010 - August 2010
Medtronic May 2009 - August 2009
Skills
Troubleshooting, Programming, C++, Linux, Scheme, Technical Support, C, Active Directory, Cisco Technologies, Data Analysis, SQL, Matlab, System Administration, Customer Service, Computer Hardware..., HTML, Cisco IOS, Cisco Call Manager, Cisco VoIP, VMware, Eclipse, Problem Solving, Learning, Computer Science, Algorithms, Numerical Analysis, VXML, Script Editing, DOM Scripting, ESXi, Web Services API, SoapUI, Visual Studio, Report Compilation, Parsing, OllyDbg, IDA Pro, IntelliJ IDEA, Git, CSS, Automation, Process Automation, JUnit, Code Generation, VBA, C#, JIRA, Process Efficiency, Java
Education
University of Minnesota-Twin Cities 2009 — 2013
BS - Computer Science Emph Network Engineering, Computer Science
Osseo Senior High school 2007 — 2009