Etech Inc
Industry: Company
DescriptionEtech Global Services is a privately owned multinational contact center with its head office located in Nacogdoches, Texas. The company provides services such as Customer Acquisition, IT solutions, Customer Support, Help Desk, Inbound, Outbound, Live Chat, Social Media and Quality Assurance. Number of employees: 5,000 Headquarters: Nacogdoches, TX Founded: 1997 Number of locations: 8 Type of business: Privately held company
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Etech Inc Employees
Rogers Communications May 2012 - Present
RBC Insurance 2015 - 2015
RBC Insurance 2015 - 2015
QX Ltd December 2009 - August 2011
Etech Inc June 2006 - December 2009
Skills
Sales, Customer Satisfaction, Customer Service, Telecommunications, Technical Product Sales, Time Management, Account Management, Sales Management, New Business Development, Business Development, Negotiation
Education
Humber College 2011 — 2013
Advanced Diploma, Banking and Finance
Gujarat University 2006 — 2010
Bachelor of CommerceAhmedabad, Business/Commerce, General
Gujarat Higher Secondary 2004 — 2006
High School Certificate
UTMB December 2014 - May 2015
TDS November 2013 - April 2014
Etech Inc. December 2010 - October 2012
Etech Inc. November 2007 - November 2010
Skills
Research, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Public Speaking, Outlook, Windows, Strategic Planning, Editing, Manage Client..., Supervisory Management, Technical Writing, Employee Training, Teaching, Team Management, Statistical Data..., Statistics, Leadership, SPSS, Psychology, Training, Organizational...
Education
University of Houston-Clear Lake 2013 — 2014
Master of Arts (MA), Industrial and Organizational Psychology
Stephen F. Austin State University 2005 — 2008
Bachelor of Science (BS), Psychology
Mersoft Corporation February 2015 - Present
Connect 5000 June 2013 - January 2015
Incred-A-Bowl, the Living Room, and Cascadia Hall August 2012 - May 2013
Splitsville Luxury Lanes and Dinner Lounge June 2009 - August 2010
Eden Bistro August 2008 - April 2009
Etech, Inc June 2006 - August 2006
Skills
Theatre, Acting, Performing Arts, Dramaturgy, Theatre History, Event Management, Sales Management, Sales Presentation..., Festivals, Stage, Social Networking, Social Media, Entertainment, Fundraising, Team Building, Customer Service, Training, Marketing, Sales, Public Relations, Account Management, Social Media Marketing, Plays, Facebook, Marketing Strategy, Film, Project Planning, Public Speaking, Advertising, Event Planning, Budgets, Email Marketing, Corporate Events, Small Business, Cold Calling, Lead Generation, Theatrical Production, New Business Development, Management, Business Development, Start-ups, Trade Shows, Strategy, Online Marketing, Sales Operations, Direct Sales, Leadership, Online Advertising
Education
University of Missouri 2010 — 2012
M.A, Theatre History, Dramatic Literature, and Dramaturgy
University of Missouri-Kansas City 2010 — 2012
Master of Arts (M.A.), Theatre Literature, History and Criticism
Internship at Institute del Teatre 2008 — 2008
Internship at Rose Bruford College 2007 — 2008
Stephen F. Austin State University 2003 — 2008
Bachelor of Fine Arts (B.F.A.), Acting
Stephen F. Austin State University 2003 — 2008
B.F.A, Theatre Performance
Etech Global Services January 2014 - Present
Etech Texas March 2012 - December 2013
Etech, Inc. September 2011 - March 2013
Etech, Inc. May 2010 - August 2011
Etech Texas October 2009 - May 2011
Clarion Hotel Cork September 2008 - October 2009
Skills
Management, Team Building, Call Center, BPO, Inbound Marketing, Customer Satisfaction, Team Management, CRM, Lead Management, Vendor Management, Customer Service, Sales, Customer Retention, Lead Generation, Leadership, Call Centers, Training, Team Leadership
Education
Sul Ross State University 2003 — 2007
B.A. of Arts, Communications
Nacogdoches High Scool 1996 — 1999
Etech Inc 2010 - Present
Etech Inc March 2014 - September 2014
St. Giles Living Centers June 2008 - December 2010
Parkwood Place Nursing Facility April 2008 - December 2010
Walmart September 2005 - June 2008
Skills
Customer Service..., Quality Assurance, Microsoft Word, Microsoft Excel, Microsoft Office, Research, Public Speaking, Customer Service
Education
University of Houston-Victoria 2011 — 2014
Bachelor of Science (B.S.), Psychology
Angelina College 2006 — 2010
Associate of Arts and Sciences (A.A.S.), Psychology
Implement Informatics Inc. August 2013 - September 2015
Collabera May 2011 - September 2012
Etech, Inc. May 2010 - October 2010
Simple Network Inc. May 2007 - January 2008
Skills
Screening, Technical Recruiting, Benefits Negotiation, Recruiting, Talent Acquisition, Resource Management, Sourcing, Screening Resumes, Interviews, Staffing Services, Contract Recruitment, Staff Augmentation, Internet Recruiting, IT Recruitment, Executive Search, Permanent Placement, Temporary Placement, Applicant Tracking..., College Recruiting, Resume, Recruitments
Education
The Maharaja Sayajirao University of Baroda 2014 — 2016
Master's degree, Biostatistics
Sainik School Balachadi 1999 — 2005
Marathon Real Estate Inc. January 2015 - Present
Acclaim Talent January 2007 - Present
Keller Williams Realty - Austin, SW Market Center January 2014 - January 2015
Texas House of Representatives February 2013 - November 2013
Amplified Ideas, Inc. December 2012 - January 2013
Lufkin/Angelina County Chamber of Commerce June 2011 - August 2012
Etech, Inc. 2011 - 2011
Beth Sepko Casting 2010 - 2010
Skills
Email Marketing, Online Marketing, Social Media Marketing, Public Relations, Social Media, Newsletters, Event Planning, Non-profits, Marketing Communications, Press Releases, Event Management, Fundraising, Public Speaking, Publicity, Advertising, Volunteer Management, Facebook, Media Relations, Community Development, Social Networking, Community Outreach, Marketing Strategy, Marketing, Creative Writing, Google Analytics, Business Development, Nonprofits, Leadership, Strategic Planning, Sales
Education
McNeil High School
The University of Texas at Austin 2006 — 2010
Journalism, Broadcast News, 3.15 GPA
St. Edward's University 2014 — 2014
Texas Real Estate Salesperson License Courses
Pathologist Bio-medical Laboratories April 2015 - Present
Etech Inc September 2007 - Present
Etech Texas September 2007 - April 2015
RBC Centura January 2000 - January 2001
Friedman's Jewelry January 1997 - January 1999
Skills
Customer Service, Call Center, Payroll, Sales, Customer Satisfaction, Time Management, Team Building, Coaching, Vendor Management, BPO, Recruiting, Employee Training, Call Centers, Process Improvement, Human Resources, Leadership, Lead Generation, Customer Experience, Internet Recruiting, Strategy, Team Leadership, Microsoft Office, Management
Education
Eastern Wayne High School 1996 — 1998
Stephen F. Austin State University
NRG eVgo September 2014 - Present
RDM, Inc. / Lupe Tortilla Brand January 2011 - September 2014
Nextdoor.com June 2013 - April 2014
PHCP April 2008 - November 2010
Tony Roma's June 2005 - April 2008
lasergraphics April 2004 - May 2005
Etech, Inc. July 2001 - April 2004
Skills
Creative Direction, Graphic Design, Logo Design, Marketing, Email Marketing, Adobe Creative Suite, Mac, Advertising, Packaging, Social Media Marketing, Restaurants, Art Direction, Social Networking, Photoshop, InDesign, Illustrator, Menu Design, Photography, Social Media, Event Management, Facebook, Corporate Identity, Video Editing, Large Format Printing, Menu Development, Microsoft Office, Customer Service, Food, Beverage Industry, Print Production, Videography, Food Photography, Marketing Strategy, Restaurant Marketing, Menu Engineering, Digital Signage, Print Production Process, Customer Relations, Writing, Problem Solving, Beverage Marketing, Food Marketing, Variable Data Printing, Radio Production, Food Packaging, Radio Editing, Video Production, CRM, menu, Community Organizing
Education
Stephen F. Austin State University 1997 — 2004
Bachelor, Communications
Stephen F. Austin State University 1997 — 2003
Bachelor's degree, Radio, Television, and Digital Communication
T-Mobile 2011 - Present
Etech Inc August 2010 - March 2011
HEB June 2008 - April 2009
Skills
Sales, Customer Service, Master Scheduling, Outbound Marketing, Microsoft Office, Paperwork, Employee Training, Cash Management, Cashiering, Cold Calling
Education
San Jacinto College 2009 — 2014
Political Science and Government
South Houston High School 2005 — 2009
High School Diploma
Etech Global Services August 2015 - Present
Etech, Inc. August 2008 - Present
Etech Global Services December 2014 - August 2015
Ft Carson CL February 2002 - September 2006
Sunbeam Outdoor Products November 1996 - June 2001
Skills
Call Center, Sales, Customer Satisfaction, Customer Service, Sales Management, Account Management, Team Building, Customer Retention, Sales Operations, New Business Development, Telemarketing, Team Management, Coaching, Call Centers, Direct Sales, Customer Experience, Cold Calling, Vendor Management, CRM, Training, Operations Management, Budgets, Time Management, Leadership, Team Leadership
Education
Stephen F. Austin State University
International Search Consultants January 2012 - Present
Etech, Inc. August 2009 - October 2010
Skills
Marketing Strategy, Market Analysis, Email Marketing, Research, Technical Support, Sports Writing, Sports Management, Sales, Microsoft Office
Education
Angelina College
A.A, Communication/Journalism
Stephen F. Austin State University
B.B.A, General Business and Journalism
Etech, Inc July 2011 - Present
US Army February 2009 - Present
Etech, Inc March 2010 - August 2010
Walmart March 2009 - June 2009
Etech, Inc August 2007 - March 2009
Brookshire Brothers July 2007 - July 2008
Skills
Intelligence Analysis, Army, Military Operations, Security Clearance, Military, HUMINT, Military Experience, Analyst Notebook, National Security, Intelligence, DoD, Special Operations, Customer Service, Sales, Word Processing, Dance, Modern Dance, Ballet, Jazz Dance, Fitness
Education
Stephen F. Austin State University 2010 — 2014
Fort Huachuca 2009 — 2010
AIT Certification, Military Strategic Intelligence
Lufkin High School 2005 — 2009
Etech, Inc. 2011 - 2012
Jay-Tex Aviation May 2010 - August 2011
Skills
Clerical Skills, Microsoft Office, Data Entry, Customer Service, Multi Tasking, Answering Telephones
Education
Stephen F. Austin State University 2011 — 2012
Accounting
Northeast Texas Community College 2007 — 2011
Accounting
University of Houston 2009 — 2010
Accounting
Farmers Insurance February 2011 - Present
Jabberjam Wireless February 2010 - September 2010
Kiva Floors November 2009 - December 2009
Yates Media October 2008 - November 2009
Etech Inc August 2008 - September 2008
SFASU Campus Recreation June 2007 - May 2008
Stephen F. Austin State University Athletics February 2006 - May 2008
Dallas Stars January 2007 - May 2007
Skills
Advertising, Customer Service, Event Planning, Marketing, Sales, Insurance, PowerPoint, Teamwork, Cold Calling
Education
Stephen F. Austin State University 2003 — 2008
BBA, Marketing: Sports Marketing
Cortera, Inc. February 2012 - Present
Etech, Inc. November 2010 - February 2012
Etech Inc July 2006 - December 2010
Dun & Bradstreet January 1987 - June 2006
Dun & Bradstreet January 1987 - June 2006
Dun & Bradstreet January 1987 - June 2006
Skills
Business Development, Sales, Contact Centers, BPO, Strategy, Process Improvement, Call Center, B2B, Solution Selling, Operations Management, Risk Management, Salesforce.com, Sales Management, Customer Acquisition, Analytics, Customer Satisfaction, Training, Team Management, Marketing, Leadership, Call Centers, Lead Generation, Strategic Planning, Business Process..., Sales Operations, Management, CRM, Account Management, Business Planning, Program Management, Leadership Development, Vendor Management, Customer Retention, Outsourcing, P&L Management, E-commerce, Analysis, Project Management, Enterprise Software, Budgets, Executive Management, Strategic Partnerships, Sales Process, SaaS, Start-ups, Cross-functional Team..., Direct Sales, Selling, Forecasting, Customer Experience
Education
Missouri State University 1982 — 1986
Bachelor of Science, Finance
Skvare June 2015 - Present
Ezodesign June 2000 - Present
Mobius New Media September 2014 - June 2015
Mobius New Media June 2014 - September 2014
West Philly Hybrid X Team November 2007 - August 2010
Woodland Presbyterian Church May 2008 - September 2009
Stimulant Design 2007 - 2008
University of Pennsylvania School of Medicine 2004 - 2007
WorldWideTesting.com/Etech 1999 - 2000
Etech, Inc. 1997 - 1999
Skills
PHP, CSS, Web Design, Web Development, Information Architecture, Website Development, Joomla template..., CMS, Joomla extension..., Twitter bootstrap, CiviCRM development, User Interface Design, jQuery, User Experience, Interaction Design, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, Dreamweaver, SEO, Project Planning, HTML, Logo Design, HTML 5, Advertising, InDesign, Graphics, Mac, Flash, Corporate Branding, OS X, Joomla, Drupal, Twig
Education
Georgia State University 1997 — 2002
B.A., Political Science - International Affairs
First Tech Federal Credit Union November 2014 - Present
First Tech Federal Credit Union March 2014 - November 2014
First Tech Federal Credit Union April 2013 - March 2014
West Coast Bank April 2009 - April 2013
Stewart Title November 2007 - November 2008
Marcus & Millichap May 2006 - November 2007
Best Publications April 2005 - January 2006
Etech, Inc 2001 - 2005
Stevens Transport August 2000 - February 2001
Skills
Data Analysis, Strategic Planning, Budgets, Program Management, Internal Audit, Financial Audits, Risk Assessment, Auditing, Banking, Certified Fraud Examiner, Certified Internal..., CIA, CFE, Microsoft Excel, TeamMate, CPA, Management, SAP, Audit Command Language, Sarbanes-Oxley, Financial Risk, Governance, Key Performance..., Yachting, Internal Controls, Credit, Finance, Risk Management, Accounting, Mergers & Acquisitions, Analysis, Fraud, GAAP, Leadership, Enterprise Risk..., Sarbanes-Oxley Act, Financial Analysis, Due Diligence, Operational Risk..., Financial Modeling, Strategic Financial...
Education
Stephen F. Austin State University 1997 — 2000
BBA, Finance with emphasis in Accounting and Economics
K3 Oil & Gas June 2014 - Present
ConocoPhillips August 2013 - June 2014
Crew Land Research January 2010 - August 2013
Etech, Inc. May 2009 - January 2010
Moffitt & Associates September 2008 - March 2009
The Finley Company March 2008 - September 2008
Skills
Leases, Due Diligence, Minerals, Real Estate, Negotiation, Natural Gas, Microsoft Excel, Deeds, Energy Industry, Analysis, Microsoft Office, Energy, Contract Negotiation, Research, Strategic Planning, Project Management, Customer Service, Business Development, Microsoft Word, PowerPoint
Education
Baylor University 2003 — 2007
Marketing, Business
Etech, Inc. June 2011 - Present
Modern Language Department at Stephen F. Austin State University June 2010 - May 2011
Department of Sociology at Stephen F. Austin State University June 2010 - May 2011
Department of Residence Life at Stephen F. Austin State University August 2007 - May 2009
Skills
Semi-fluent in Spanish, Public Speaking &..., Team/Community Building, Able to use limited..., PC and Mac computers, Typing Speed: 51 WPM
Education
Stephen F. Austin State University 2007 — 2011
Bachelor of Liberal Arts, History
Columbia High School 2001 — 2005
High School Diploma
ETech Inc January 1999 - Present
Enterprise Technology Solutions (ETS) 1999 - Present
Skills
Call Center, System Administration, DTS, CTI, Troubleshooting, Windows, Active Directory, Analysis, Problem Solving, Customer Service, Administration, Telecommunications, XP, Call Centers, Management, Networking, Leadership, Process Improvement, Vendor Management, Customer Satisfaction, Windows XP, Microsoft SQL Server, Operations Management
Education
San Jacinto College 2008 — 2009
CompTIA A+ Prep
Angelina College 2000 — 2001
Computer Information Systems
South Gate High School 1983 — 1987
S4 com 2014 - April 2015
THG, Inc. May 2013 - March 2014
Etech Inc November 2009 - May 2013
Etech Inc March 2008 - November 2009
Etech Inc. January 2006 - December 2007
Etech Inc June 2005 - October 2006
Skills
Leadership, Call Centers, Team Building, Program Management, Performance Management, E-commerce, Training, Project Management, Call Center, CRM, Strategy, BPO, Leadership Development, Strategic Planning, Business Development, Management, Executive Management, Sales Management, Operations Management, Vendor Management, Human Resources, Outsourcing, Team Management, Process Improvement, Strategic Enterprise..., B2B, Strategic Sourcing, Cross-functional Team..., Customer Experience
Education
Monmouth University 1979 — 1983
BS Business, Business, accounting
ValoreBooks December 2014 - Present
ValoreBooks June 2014 - December 2014
Regions Financial Corporation May 2012 - May 2013
Ivie April 2011 - May 2012
Etech Inc June 2010 - April 2011
Skills
Marketing, Customer Service, Account Management, Sales, Advertising, Telemarketing, Media Buying, Retail, Leadership
Education
Bunker Hill Community College
Associate of Arts (AA)
Nacogdoches ISD November 2012 - Present
Nacogdoches ISD March 2007 - November 2012
Nacogdoches ISD February 2006 - March 2007
Etech Inc January 2004 - February 2006
Skills
Microsoft SQL Server, Microsoft Office, Microsoft Exchange, Microsoft Excel, Microsoft Word, Microsoft Virtual Server, Server Administration, Linux Server, Microsoft Office..., Virtualization, Storage Virtualization, Application..., Virtual Servers, VMware ESX, ESXi, vSphere, DNS, DHCP, Active Directory, SCCM, Forefront endpoint..., Cisco Wireless, Cisco Security, Cisco IOS, Joomla, Network Administration
Education
Stephen F. Austin State University
Etech Inc January 2012 - July 2012
A Pineywoods Home Health Care Inc December 2004 - January 2012
Union Pacific Railroad/Workco April 2002 - December 2004
Alamo Physicians Service October 2001 - March 2002
Texas MedClinic August 1999 - October 2001
Skills
Clerical Skills, Medical Records, Medical Billing, Data Entry, Medical Terminology, ICD-9, Phone Skills, 10 Key, Filing, Medical Coding, CPT, Fax, Administrative..., Multi-line Phone, Customer Service, Office Administration, Appointment Scheduling, HIPAA, Office Equipment, Process Scheduler, Telephone Skills, Outlook
Education
San Antonio College of Medical and Dental Assistants 1998 — 1999
Certificate, Medical Assistant
Naval Dental Assistant School 1988 — 1988
Certificate, Dental Technician
Angelina College 1987 — 1988
X-ray technician
Stephen F. Austin State University 1984 — 1985
Computer Science
Cy-Fair Senior High School 1975 — 1979
Diploma, General Studies
Medallia June 2015 - Present
Medallia, Inc. June 2013 - May 2015
Medallia, Inc. June 2012 - May 2013
IBM Global Business Services August 2010 - April 2012
UCLA Anderson School of Management September 2008 - June 2010
Creative Choice Group June 2009 - September 2009
Etech, Inc. September 2003 - August 2008
Etech Inc, June 2006 - September 2007
Etech Inc, August 2004 - May 2006
Etech Inc, May 2004 - July 2004
Skills
Management Consulting, Business Strategy, Financial Modeling, Market Research, Market Analysis, Competitive Analysis, Customer Relations, Product Development, Acquisition Analysis, Outsourcing, People Management, Online Marketing, Program Management, Smart Grid, Telecommunications, Wireless Broadband, Digital Media, Software Development, Customer Insight, Marketing Strategy, Business Case..., Strategic Planning, Strategic Analysis, Segmentation, Data Analysis, Online Advertising, Management, Analysis, Customer Service, Entrepreneurship, Process Improvement, Strategy, Business Development, Start-ups, Business Case, Strategic Partnerships, Project Management, Leadership, CRM, Team Management, New Business Development, Vendor Management, Analytics, Cross-functional Team..., Product Management, Business Intelligence, Business Process..., Business Analysis, Sales, Mergers & Acquisitions
Education
University of California, Los Angeles - The Anderson School of Management 2008 — 2010
MBA, Strategy and Operations
Gujarat University 1999 — 2003
B.E., Information Technology
TGO Consulting Inc. April 2014 - Present
SNL Financial January 2012 - Present
Etech, Inc. June 2007 - January 2012
Etech, Inc. October 2006 - June 2007
Etech, Inc. January 2006 - October 2006
Skills
Software Development, Project Management, ASP.NET, Microsoft SQL Server, C#, Requirements Analysis, WCF, AJAX, SSRS, SQL, TFS, ADO.NET, VB.NET, .NET, WinForms, SDLC, Web Services, XML, JavaScript, CRM
Education
Gujarat University 2001 — 2004
Master of Computer Applications, Information Technology
St. Xavier's School 1985 — 1997
Etech Inc October 2007 - June 2008
PrimeLending 2005 - 2006
Intermec Technologies 1998 - 2001
Education
Edmonds Community College
Computers, web design
Everett Community College
Computer
Imperial Schools
RVA MakerFest May 2015 - Present
University of Richmond November 2006 - Present
Self January 2007 - January 2012
Capital One May 2005 - October 2006
Capital One Financial Services April 2002 - May 2005
Capital One Financial Services October 2000 - April 2002
PCBoat.com January 2000 - July 2000
WorldWideTesting.com July 1999 - November 1999
Etech, Inc October 1994 - July 1999
Palmer & Associates, Inc. July 1984 - October 1994
Skills
Scrum, Agile, Lifestyle Coaching, Goal Development, PHP, Oracle, Youth Mentoring, Groovy, Java, Certified Scrum..., Google Analytics, Apache httpd, Software Engineering, Software Development, Web Analytics, XML, XQuery, Team Leadership, Cross-functional Team..., Web Development, Semantic Web, RStudio, eXist-db, RDBMS, Zend Server, Java Spring, Higher Education, Amazon Cloud, Middleware, Agile Methodologies, Apache, golang, ansible, Cloud Computing, Amazon Web Services..., ama, Web Applications, Enterprise Software, NoSQL, Ansible Prvisioning, Management, Web Services, Start-ups, Leadership Development, Mentoring, Leadership
Education
Clemson University, BS Chemistry & MS Environmental Systems Engineering 1971 — 1979
BS
Clemson University 1971 — 1975
MS
CBS Radio 100.3 Jack FM 2013 - Present
Dallas Observer August 2012 - August 2013
IronGate Security February 2011 - December 2011
McClure Duffee & Eitzen LLP July 2008 - June 2010
Etech Inc 2002 - 2007
Skills
Sales, Account Management, Sales Management, Business Development, Cold Calling, Event Planning, Customer Satisfaction, Time Management, Marketing, Highly detail oriented, Sales Presentations, Customer Retention, Microsoft Office, Social Media Marketing, Social Networking, Team Building
Education
Stephen F. Austin State University 2002 — 2007
Bachelor of Applied Arts and Science, Interior Design
Etech Texas November 2009 - Present
Etech Inc. January 2003 - November 2009
Effective Teleservices November 2001 - December 2002
Effective Teleservices February 2001 - October 2001
Effective Teleservices May 2000 - January 2001
Skills
Call Center, Program Management, BPO, Process Improvement, Customer Satisfaction, Operations Management, Customer Service, Team Management, Team Building, Coaching, Sales Management, Call Centers, Account Management, Change Management, Training, Recruiting, Sales Operations, Employee Relations, Employee Training, Management, Project Management, Sales, Leadership, Human Resources, Strategic Planning, CRM, Performance Management, Business Development, Customer Retention, Time Management, Solution Selling, Team Leadership, Customer Experience, Strategy, Telecommunications, Telemarketing, Hiring, Contact Centers, Business Process..., Teamwork, Leadership Development, Cross-functional Team..., Workforce Management
Education
Langston University 1998 — 2000
General Studies
Prairie View A&M University
General Studies
ZeroChaos June 2015 - Present
Confidential March 2015 - June 2015
Collabera May 2012 - March 2015
Etech Inc. September 2011 - April 2012
Skills
Sourcing, Screening Resumes, Recruiting, Customer Service, Email, Internet, Talent Acquisition, Screening, Applicant Tracking..., Technical Recruiting, Temporary Placement, Interviews, Employee Relations, Onboarding, Benefits Negotiation, Internet Recruiting, Human Resources, Hiring, Contract Recruitment, Search, Cold Calling, Networking
Education
West London School of Management & Technology, London (UK) 2009 — 2010
Post Graduation in Business Management, A
The Maharaja Sayajirao University of Baroda
The Maharaja Sayajirao University of Baroda
Ambassador Solutions June 2015 - Present
Rishabh Software April 2012 - June 2015
Rishabh Software June 2010 - April 2012
Crystal Parenterals Ltd. June 2009 - June 2010
Etech, Inc July 2007 - June 2009
Skills
Technical Recruiting, technical Screening, Sourcing, Talent Acquisition, Permanent Placement, Contract Recruitment, Internet Recruiting, LinkedIn Recruiter, Market Research, Lead Generation, IT Recruitment, Executive Search, Boolean Searching, X-Ray Search
Education
The Maharaja Sayajirao University of Baroda 2006 — 2010
Bachelor's degree, Commerce
Shreyas Vidhyala 2004 — 2006
High School, Commerce
Danny Carter Insurance August 2015 - Present
CASA of Deep East Texas May 2014 - June 2015
Rube Sessions Memorial Library June 2013 - May 2014
Wells ISD August 2010 - June 2013
CASA of the Pines August 2009 - July 2010
Leave of Absence May 2005 - August 2009
Etech, Inc. April 2005 - May 2005
Memorial Health Systems of East Texas April 2002 - July 2004
Skills
Volunteer Recruiting, Volunteer Training, Fundraising, Grant Writing, Coordinating Events, Event Planning, Non-profit Volunteer, Nonprofits, Grants, Membership Relations, Social Media, Highly motivated..., volunteer retention, Press Releases, Composing Press Releases, Team-oriented, Educational Leadership, Organization &..., Social Media Marketing, Community Engagement, Online Marketing, Recruiting, Curriculum Development, Lesson Planning, Tutoring, Dependable Team Player, Teaching, Educational Technology, Classroom Management, Literacy, Teacher Training, Staff Development, Differentiated..., Instructional Design, Adult Education, E-Learning, Hospitality, 10 Key, Proficient Typing Skills, Microsoft Office, Proofreading, Child Development, Time Management, Leadership, Public Speaking, Customer Service, Community Outreach, Strategic Planning, Team Building, Volunteer Management
Education
Stephen F. Austin State University 2008 — 2010
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences
Angelina College 1997 — 2001
Associate of Arts and Sciences (AAS), Office Administration
Suitsupply July 2015 - Present
Farmers Insurance October 2014 - July 2015
Dallas Texas Consultants January 2014 - September 2014
Etech Global Services August 2013 - December 2013
Etech, Inc. April 2009 - August 2013
McDonald's July 2007 - May 2009
Skills
Sales, Customer Satisfaction, Call Centers, Time Management, Customer Service, Sales Operations, Sales Management, Account Management, Telemarketing, Customer Retention, Teamwork, Customer Experience, Direct Sales, Microsoft Office, Management, Sales Process, Team Leadership, Clerical Skills, Call Center, Filing, Macintosh Applications, Macintosh, OS X, Mac OS X, iWork, Marketing, Leadership, Training
Education
Stephen F. Austin State University 2008 — 2013
Bachelor's degree, Marketing
Cushing High School 2004 — 2008
CHI St. Luke's Health June 2009 - Present
First In Pediatrics January 2015 - August 2015
Woodland Heights Medical Ctr April 2015 - June 2015
Nacogdoches Memorial Hospital March 2011 - February 2012
Apple DME August 2010 - January 2012
Etech, Inc. June 2006 - June 2009
Skills
Healthcare, Ventilators, Pediatrics, Customer Service, Microsoft Word, Polysomnography, Microsoft Office, Data Analysis, Public Speaking, Microsoft Excel, Team Leadership, Strategic Planning, Human Resources, Event Planning, Recruiting, Employee Relations, Critical Care, ACLS, BLS, Team Building, Hospitals, Training, Leadership Development, Process Scheduler, Performance Management, Sales, Employee Training, Marketing, Patient Education, PALS, Home Care, Medical Terminology, Patient Safety, Cpr Certified, Acute Care, Emergency Room, EKG, Social Media, Medical Records, JCAHO, Healthcare Management, CPT, Vital Signs, Respiratory Care, ICU, CPAP, Blood Gas, Oxygen Therapy, Inpatient, Pulse Oximetry
Education
Angelina College 2014 — 2014
LVN, Practical Nursing, Vocational Nursing
Angelina College 2005 — 2009
AAS, Respiratory Therapy
Nacogdoches Independent School District August 2013 - Present
Central Heights ISD August 2013 - May 2014
Dr. Louis Rector, DDS 2013 - August 2013
RR Donnelley March 2012 - December 2012
CBTX October 2011 - January 2012
The Daily Sentinel March 2008 - August 2009
Etech, Inc. March 1999 - March 2008
Dr. Louis Rector, DDS April 1992 - March 1999
Skills
•Adobe CS4 and CS5, Photoshop, Illustrator, InDesign, Dreamweaver, Flash Animation, Microsoft Word, Microsoft Excel, PowerPoint development, Outlook Express, •Pages, Entourage, Mac OS, Cloud Computing, Social Media, Social Networking, Sales, Customer Service, PowerPoint, Marketing, Leadership, Administration, Human Resources, Microsoft Office, Public Speaking, Recruiting, Training
Education
Texes Teachers 2014 — 2015
Teacher Certification, Art EC-12, Applied Technology and English Reading Language Arts 7-12
Full Sail University 2010 — 2011
Master of Fine Arts (MFA), Media Design
American InterContinental University 2007 — 2010
Bachelor of Fine Arts (BFA), Web Design
Internal Revenue Service August 2015 - Present
State Bar of Texas Office of the Chief Disciplinary Counsel May 2015 - Present
Coane and Associates May 2014 - June 2014
Etech Texas May 2012 - April 2013
Zeleskey Law Firm PLLC July 2010 - January 2012
Etech, Inc. January 2010 - July 2010
Etech, Inc. December 2008 - January 2010
Skills
Federal Income Tax..., Alternative Dispute..., Legal Research, Customer Service, Time Management, Outstanding..., Goal Oriented, Task Management, Highly Analytical, Client Relations Skills, Outgoing, Lexis, Sales, Call Centers, Training, Analytical Skills, Inbound Marketing, Recruiting, Customer Satisfaction
Education
South Texas College of Law 2013 — 2016
Doctor of Law (J.D.)
University of Cambridge
European Law
Stephen F. Austin State University 2011 — 2013
Bachelor of Business Administration (B.B.A.), International Business
Janelle Grum Family Crisis Center of East Texas June 2011 - Present
Etech, Inc. February 2005 - April 2011
GSE Environmental November 1994 - March 2001
Skills
Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Non-profits, Customer Service, Administrative..., Microsoft Excel, Outlook, Fundraising, Community Outreach, Office Management, Public Speaking, Research, Event Management, Social Media, Data Entry, Volunteer Management, Confidentiality, Office Administration, Sales, Leadership, Team Building, Coaching, Management, Recruiting, Training, Nonprofits
Education
Angelina College
Associate's degree, Management Development
Harding University 1989 — 1992
Business Administration and Management, General
Eisenbach Consulting, LLC October 2014 - Present
Eisenbach Consulting, LLC June 2011 - October 2014
Etech, Inc. June 2010 - August 2010
CEE, United Nations Development Program December 2009 - January 2010
Tennis 2007 - 2010
Skills
Public Speaking, Microsoft Excel, Teaching, Microsoft Office, Event Planning, Management, Customer Service, Marketing, Strategic Planning, PowerPoint, Data Analysis, Account Management, Social Media, Social Networking, Business Development, Marketing Communications, Recruiting, Project Planning, Leadership, Team Building, Sales, Budgets, Social Media Marketing, Public Relations, Fundraising, Project Management, Event Management, Training
Education
University of Texas at Tyler 2012 — 2013
Master of Business Administration (MBA), Marketing and Human Resource Management
Stephen F. Austin State University 2007 — 2011
Bachelor of Business Administration (B.B.A.), International Business - Management and Marketing
My Plates 2009 - Present
Etech, Inc. 2006 - 2009
International Paper April 1972 - December 2005
Skills
Process Improvement, Customer Service, Vendor Management, Microsoft Office, Project Management, Operations Management, Team Building, Call Center, Team Leadership, Team Management, Change Management, Strategic Planning, CRM, Microsoft Excel, Analysis, Cross-functional Team..., Project Planning, Program Management, Requirements Gathering, Budgets, Outsourcing, Leadership Development, Account Management, Business Development, Management, Performance Management, Leadership, Coaching, Business Strategy, Recruiting, Training, Call Centers
Education
Stephen F. Austin State University 1967 — 1971
Bachelor of Science (BS)
Etech, Inc. October 2009 - Present
Etech, Inc. March 2005 - October 2007
Moore Business Systems (PNG) Limited January 1978 - 1988
Skills
Call Center, Operations Management, Vendor Management, Call Centers, Customer Satisfaction, BPO, Outsourcing, Process Improvement, Telecommunications, Team Management, Customer Experience, Cross-functional Team..., Customer Retention, Inbound Marketing, Team Building, CRM
Education
California Coast University 1992 — 1994
Bachelor of Science, Business
Nacogdoches County UnitedWay January 2009 - Present
Nacogdoches County United Way January 2009 - Present
Etech, Inc. April 2007 - December 2009
Skills
Recruiting, Talent Acquisition, Leadership Development, Performance Management, Leadership, Employee Relations, Program Management, Employee Engagement, Employee Training, Employee Benefits, Human Resources, Change Management, Microsoft Office, Team Management, Operations Management, Strategic Planning, Training, Sales, Budgets
Education
Stephen F. Austin State University 1998 — 2004
M.I.S., Leadership Development/Public Administration/Communications/Marketing
Texas Tech University 1967 — 1970
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Etech Inc August 2001 - Present
Education
Stephen F. Austin State University 1990 — 1995
Etech, Inc. October 2007 - Present
Etech, Inc. June 2003 - October 2007
Berry Direct (Bell South) September 1999 - June 2003
Skills
Troubleshooting, Disaster Recovery, CTI, Operations Management, Microsoft Office, Telecommunications, Management, System Administration, Process Simulation, Leadership, Windows, BPO, Vendor Management, Active Directory, Process Improvement, Call Center, Microsoft SQL Server, ASP.NET, Call Centers, Team Management, CRM, Cisco Technologies, Business Analysis, VoIP, Team Leadership, Software Documentation, Customer Satisfaction, Outsourcing, Technical Support, Networking, Security, ITIL, Databases, Network Administration, SharePoint, Computer Hardware, Windows XP, DHCP, Servers, Inbound Marketing, Visio, Microsoft Exchange
Education
Stephen F. Austin State University
Bachelor of Arts, Sociology, History
Hostgator.com September 2010 - Present
Hostgator.com October 2008 - July 2010
Hostgator.com February 2008 - October 2008
Dotcom June 2006 - February 2008
Etech Inc. January 2003 - June 2006
Skills
Linux, Troubleshooting, Windows, Servers, Customer Service, Operating Systems, System Administration, DNS, cPanel, Web Hosting, Personnel Supervision, Help Desk Support, Software Installation
Education
Stephen F. Austin State University 2000 — 2008
Theatre, Communications
Next IT Corporation Software EngineerNext ITOctober 2008 - Present
Itron April 2007 - September 2008
Hexaware Technologies March 2006 - September 2008
Praxis Technologies August 2005 - March 2006
Praxis Technologies Pvt. Ltd. August 2005 - March 2006
E Vision Technologies February 2005 - August 2005
Etech, Inc. August 2004 - February 2005
Skills
ASP.NET, JavaScript, .NET Compact Framework, C#, Microsoft SQL Server, WCF, LINQ, .NET, ADO.NET, WPF, Web Services, XML, VB.NET, VSS, AJAX, C++, Software Development, Leadership, WinForms, Visual Studio, TFS, Test Driven Development, Internal Communications, Agile Methodologies, Software Design, OOP, Subversion, SSRS, Scrum, jQuery, Object Oriented Design, XSLT, T-SQL, Software Engineering, SOA, Web Applications, Agile Project Management, NUnit, Git, Design Patterns, SQL, Eclipse, ASP.NET MVC, SDLC, Databases, Integration, Web Development, IIS, CSS
Education
Bhavnagar University 2000 — 2004
BE, Infomration Technology
Cognosante April 2015 - Present
Fulcrum Co. June 2011 - April 2015
Bridgeline Digital (E.magination) September 2009 - June 2011
Allied North America / IT Logix Inc April 2009 - September 2009
R Square Inc. February 2008 - March 2009
Capgemini October 2006 - February 2008
Accenture February 2006 - October 2006
Etech, Inc. September 2004 - February 2006
TatvaSoft January 2004 - September 2004
Skills
SharePoint, ASP.NET, .NET, IIS, WCF, Office 365, SharePoint Online, SDLC, TFS, C#, Web Services, Microsoft SQL Server, SharePoint Designer, Microsoft Office..., Sharepoint Server 2013, ADO.NET, HTML, Visual Studio, XML, Project Web Access, XSLT, SharePoint Server 2010, SSRS, VB.NET, ASP.NET MVC, T-SQL, LINQ, ASP.NET AJAX, WPF, JavaScript, Entity Framework, CSS, jQuery, AJAX, Subversion, Web Development, Web Parts, Workflow, Section 508, InfoPath, MOSS 2007, WSS 3.0, Visual Studio 2012, CAML, SQL Server, MCMS 2002, Powershell, Tortoise SVN
Education
Gujarat University 2000 — 2004
Bachelor of Engineering, Computer Science
Swastik Higher Secondary School 1998 — 2000
HSCE, Science
Etech Texas February 2008 - Present
Etech January 2006 - April 2008
Etech Inc. February 2000 - February 2002
The Berry Company January 2001 - January 2002
LISD August 1994 - May 1998
Skills
Call Center, BPO, Leadership Development, Coaching, Performance Management, Team Building, Training, Vendor Management, Employee Relations, Employee Benefits, Change Management, Hiring, Human Resources, Sales, Organizational..., Management, Employee Training, HR Policies, Recruiting, Talent Acquisition, Performance Appraisal, Team Management, Program Management, Software Documentation, Leadership, Personnel Management, Call Centers, Customer Satisfaction, Succession Planning, Employee Engagement, Strategic Partnerships, Strategy, Temporary Placement, Talent Management, Operations Management, Process Improvement, Customer Retention, Sourcing, College Recruiting, Outsourcing
Education
Stephen F. Austin State University 1990 — 1994
BA, Communications and English
Amberton University 2008 — 2010
Master of Science (MS), Master of Science Degree Human Resource Training and Development
Fairway Independent Mortgage Corporation September 2011 - Present
Ultimate Software January 2008 - September 2011
Anico April 2007 - January 2008
Ottawa University September 2006 - April 2007
Etech, Inc. September 2003 - September 2006
Temple Inland, Inc April 2000 - May 2003
Skills
Java Enterprise Edition, SQL, C#, WinForms, XML, Microsoft SQL Server, T-SQL, Oracle SQL, PL/SQL, Database Administration, C++, Perl, JavaScript, HTML, Business Intelligence, SaaS, VB.NET, Windows, Linux, Unix Shell Scripting, Objective-C, Object Oriented Design, Microsoft Office, Open Office, CVS, Subversion, Git, VirtualBox, Business Analysis, Software Implementation, PeopleSoft, Vendor Management, SharePoint, Crystal Reports, Jasper Reports, Eclipse, Technology Integration, Database Design, Data Migration, Data Mining, Data Modeling, Java, MySQL, HRIS, Loan Origination, CSS, .Net, Integration, Data Warehousing
Education
Angelina College 1990 — 1993
Lufkin High 1988 — 1990
Kyra Solutions September 2009 - July 2015
IMS Empresaria January 2009 - September 2009
Etech, Inc. June 2005 - December 2008
Nobtel Pvt. Ltd. January 2005 - May 2005
Skills
Windows, Recruiting, Technical Recruiting, Sourcing, Benefits Negotiation, Human Resources, Talent Management, Screening, Business Process, Talent Acquisition, Interviews, SDLC, Outsourcing, Leadership, Vendor Management, Networking, Team Management, Program Management, Internet Recruiting, Temporary Placement, Screening Resumes, IT Recruitment, Contract Recruitment
Education
University of South Australia 2015 — 2017
Master of Information Technology, Information Technology
Gujarat University 2010 — 2011
M.COM, Accounting
Gujarat University 2010 — 2011
Master's degree, Accounting
Airport School
Sutherland Global Services March 2011 - Present
Etech, Inc. July 2010 - December 2010
Gerlands June 2009 - January 2010
Skills
Customer Satisfaction, Technical Support, Computer Hardware, Troubleshooting, Customer Service, Team Management, XP, Software Installation, Windows 7, Operating Systems, Windows, Active Directory
Education
University of Houston-Clear Lake 2009 — 2012
Physics
San Jacinto College 2007 — 2009
Associate of Arts
Apache Industrial Services February 2015 - Present
eNet Systems June 2014 - February 2015
Carmike Cinemas March 2013 - March 2014
SoftLayer, an IBM Company June 2013 - August 2013
Rudy's Convenience Stores April 2011 - June 2012
Etech, Inc. September 2009 - April 2011
Skills
Call Center, Customer Satisfaction, Customer Service, Data Entry, Telemarketing, Telephone Skills, Clerical Skills, Filing, Sales, Customer Experience, Call Centers, Cashiering
Education
Stephen F. Austin State University 2010 — 2013
Bachelor's degree, Information Technology
Stephen F. Austin State University 2007 — 2009
Bachelor of Science (B.S.), Psychology
Conifer Health Solutions May 2014 - Present
Verizon August 2013 - September 2013
GMAC Mortgage June 2011 - December 2012
Saxon Mortgage Inc February 2009 - December 2010
Outreach Communications October 2004 - February 2009
Etech, Inc. July 2000 - July 2004
Skills
Troubleshooting, Call Center, Customer Service, Avaya, Management, Predictive Dialers, System Administration, Cloud Computing, Databases, Call Centers, Technical Support, Vendor Management, Networking, Avaya Technologies
Education
Stephen F. Austin State University 1993 — 1997
BBA, Marketing/General Business
Stephen F. Austin State University
Bachelor of Business Administration (BBA), General Business/Marketing
AT&T Mobility May 2010 - Present
La Quinta April 2009 - May 2010
Etech Inc. March 2006 - November 2008
Vector Marketing June 2006 - August 2006
Education
Stephen F. Austin State University 2009 — 2011
Marketing, BBA
McKesson Provider Technologies January 2012 - Present
Oreck Corporation March 2009 - October 2011
Etech, Inc. July 2000 - March 2009
Hammacher Schlemmer September 1998 - June 2000
UPS August 1989 - August 1998
Skills
Call Center, Process Improvement, Time Management, Management, Budgets, Project Planning, Analysis, Public Speaking, Vendor Management, Customer Satisfaction, Operations Management, Team Building, Customer Service, Telemarketing, Cross-functional Team..., Training, Leadership Development, Leadership, Team Leadership, Call Centers, CRM, Troubleshooting, Team Management
Education
The Southern Baptist Theological Seminary 1989 — 1993
MDiv, Theology
Grand Canyon University 1982 — 1984
BA, Religion
University of Alaska Fairbanks 1980 — 1982
Citgo Fueling Good Market May 2013 - Present
Enterprise Rent-A-Car May 2012 - March 2013
Etech Inc June 2011 - August 2011
Etech, Inc January 2011 - June 2011
Etech, Inc March 2010 - December 2010
The Body Shop August 2008 - November 2008
The Body Shop December 2007 - August 2008
College of Southern Nevada August 2007 - June 2008
Auntie Anne's Pretzels April 2006 - October 2006
Skills
Typing, Filing, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Janitorial, Quality Assurance
Education
Houston Community College 2014 — 2018
Associte degree in Progress, Education - focusing on History
Angelina College 2012 — 2013
None completed, History
Community College Of Southern Nevada 2007 — 2008
None, Massage Therapy/Therapeutic Massage
Green Valley High School
Western Pacific Research, Inc May 2013 - Present
Etech, Inc. March 2011 - March 2013
Westlake Housing, LP November 2009 - June 2010
Skills
Entering resident..., Locating and booking..., Microsoft Office, Apartments, Yardi, Tenant, Customer Service, Databases, Sales, Microsoft Excel, Microsoft Word, PowerPoint, Customer Satisfaction, Outlook, Team Building, Data Entry, Marketing, Negotiation, Time Management, Public Speaking, Leadership, Training, Management
Education
Stephen F. Austin State University 2005 — 2011
Bachelor of Arts, Criminal Justice
Terrell High School 2001 — 2005
DIploma
CONEXIS February 2013 - Present
Etech Inc September 2012 - January 2013
Walmart April 2011 - August 2012
RGIS December 2009 - May 2010
Canton ISD May 2009 - November 2009
Spash Kingdom Waterpark May 2006 - August 2007
Education
Concorde Career Institute-Arlington
Tyler Junior College