FirstService Residential
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FirstService Residential Employees
FirstService Residential September 2015 - Present
Preferred Hotel Group September 2013 - February 2015
The Ritz-Carlton Hotel Company LLC August 2012 - July 2013
White Lodging Services July 2010 - June 2011
Skills
Spanish, Teamwork, Emotional Intelligence, Team Coordination, Training Skills, Cost Control, Analytical Abilities, world class customer..., Creative Problem Solving, effective customer..., Proven Leadership Skills, human asset development, proficient in multi -..., effective communication..., Microsoft Office, Customer Requirements, Communication Skills, Multi Tasking, Training, Analytical Skills, Team Building, Hospitality Management, Food & Beverage, Tactfulness, Hotels, Time Management, World Class Customer..., Hospitality, Hotel Management, Leadership Development, E-commerce, Tourism, Yield Management, Hospitality Industry, Management, Property Management..., Revenue Analysis, Rooms Division, Concierge Services, Restaurants, Resorts, Front Office, Banquets, Hotel Booking, Customer Service, Communication, Leadership
Education
Sheffield Hallam University 2008 — 2012
BSc International Hotel Management, graduated with honors
Varpas Gymnasium, Klaipeda, Lithuania 1995 — 2007
Secondary School
Ratner Companies - Hair Cuttery 2015 - Present
Saks Fifth Avenue 2013 - 2014
FirstService Residential June 2011 - June 2013
FreshDirect September 2009 - January 2011
Starboard Cruise Services September 2007 - May 2009
Skills
Bilingual-Spanish, Employee Relations, Talent Management, Succession Planning, HRIS, Performance Management, Recruiting, Human Resources, HR Policies, Talent Acquisition, Employee Benefits, Onboarding, Deferred Compensation
Education
University of Miami 2011 — 2012
Paralegal Studies
Universidad Interamericana 1999 — 2003
BA
Goldman Sachs January 2015 - Present
FirstService Residential May 2014 - Present
FirstService Residential July 2012 - May 2014
Chase November 2011 - July 2012
AT&T November 2008 - November 2011
Skills
Accounts Receivable, Accounts Payable, Access, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Great Plains Software, Property Management, Accounting, Financial Reporting, Financial Statements, Bank Reconciliation, HOA, Condos, Due Diligence
Education
The University of Texas at Arlington
Bachelor's Degree, Public Relations
FirstService Residential March 2011 - Present
Greystar August 2009 - May 2010
Investment Realty LLC April 2007 - January 2009
Skills
Property Management, Customer Service, Association Management, Event Planning, Event Management, Microsoft Office, Microsoft Excel, Nonprofits, Microsoft Word, Outlook, Real Estate, Community Management, QuickBooks, Budgets, Board Development, Public Speaking, Leadership, Supervisory Skills, PowerPoint, Social Networking, Rent Roll, Apartments, Resident Retention, Affordable Housing, Contract Negotiation, Negotiation, Sales, Yardi Property..., Management, Residential Homes, Marketing
Education
University of Houston-Downtown 1992 — 1994
Jersey Village High School 1989 — 1992
FirstService Residential October 2014 - Present
Education
State University of New York at Albany 1979 — 1983
Bachelor's Degree, English and Political Science
FirstService Residential January 2015 - Present
FirstService Residential January 2015 - Present
FirstService Residential Arizona August 2013 - January 2015
Consulting October 2012 - August 2013
Chart Vision, Inc. February 2013 - May 2013
Confidential – Apparel and Accessories Retailer 2011 - 2012
Universal Music Group February 2005 - October 2010
Universal Music Group Distribution October 2008 - February 2010
Universal Music Group Distribution January 2008 - October 2008
Universal Music Group Distribution November 2006 - December 2007
Skills
Music Industry, Music, Entertainment, Entertainment Industry, Social Media Marketing, New Media, Record Labels, Social Media, Online Advertising, Digital Distribution, Facebook, Social Networking, Advertising, Event Planning, Marketing, Product Marketing, Marketing Communications, Event Management, Press Releases, Public Relations, Marketing Strategy, Email Marketing, Blogging, Digital Media, Digital Marketing, Brand Awareness, Digital Strategy, Online Marketing, Brand Development, Content Strategy, Creative Direction, YouTube, Mobile Marketing, Integrated Marketing, Brand Management, Media Planning, Google Analytics, Budgets, Graphic Design, Direct Marketing, Web Analytics, Project Management, Media, Content Management, SEO, SEM, Sponsorship, Video
Education
Oakland University 2000 — 2004
B.A, Communications; Film Aesthetics
FirstService Residential October 2013 - Present
University of Illinois at Chicago Alumni Association EXPLORERS Program October 2012 - September 2013
UIC Department of Intercollegiate Atheletics October 2012 - April 2013
S.A.A.S. Students for African American Sisterhood 2008 - 2012
SMG Speakers Bureau April 2011 - August 2011
UIC Campus Housing 2009 - 2010
University of Illinois at Chicago Student Financial Services and Cashier Operations 2008 - 2010
Skills
Microsoft Excel, Microsoft Office, Social Media, PowerPoint, Event Planning, Research, Public Speaking, Social Networking, Microsoft Word, Data Analysis, Nonprofits
Education
University of Illinois at Chicago 2008 — 2012
Political Science and Communication
FirstService Residential December 2014 - Present
Sparker Consulting LLC September 2013 - December 2014
Real Matters January 2011 - August 2013
Solidifi January 2011 - August 2013
iv3 loss control solutions January 2011 - August 2013
vpi inc January 2010 - October 2010
Managerial Design March 2000 - January 2010
Procter & Gamble May 1999 - August 1999
Skills
Strategic Planning, Project Management, Performance Management, Continuous Improvement, Process Design, Coaching, Leadership Development, Strategy, Employee Engagement, Team Building, Change Management, Business Strategy, Process Improvement, Team Leadership, Sales Management, Management Consulting, New Business Development, Negotiation, Organizational..., Training, Business Process..., Business Development, Program Management, Workshop Facilitation, Marketing, Fundraising, Management, Project Planning, Public Speaking, Organizational..., Leadership, Executive Coaching, Customer Engagement, Performance Appraisal, Performing Arts, Writing, Speech Writing, Mediation, Conflict Resolution, Conference Production, Leadership Retreats, Mergers & Acquisitions, Risk Management, Banking, Consulting
Education
York University - Schulich School of Business 1998 — 2000
MBA, Strategy, Organizational Behaviour, Organizational Development
Sheridan College 1993 — 1996
Music Theatre, Music Theatre
Western University 1989 — 1993
HBMus, Music, Vocal
CNIC Health Solutions October 2015 - Present
CNIC Health Solutions January 2015 - September 2015
FirstService Residential July 2010 - November 2014
The Cooperation Operation May 2013 - August 2014
The Men's Wearhouse, Inc January 2007 - July 2010
Skills
Customer Service, Community Outreach, Microsoft Office, Team Building, Budgets, Sales, Leadership, Microsoft Excel, Social Media, Project Management, Organic Gardening, Nonprofits, Non-profit Leadership, Non-profit Board..., Volunteer Management, Volunteer Training, Google Docs, Marketing, Training, Social Media Marketing, Customer Satisfaction
Education
Saint Xavier University 2013 — 2014
Bachelors, Liberal Studies/concentration in Communication
Oakland University 2009 — 2009
Richard J Daley Community College 2006 — 2008
Mayshanna Pandora Art and Design May 2013 - Present
Trader Joe's August 2009 - Present
FirstService Residential July 2007 - May 2009
PulteGroup August 2004 - June 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Web Design, Newsletters, Social Media
Education
Wake Technical Community College 2010 — 2012
Associate of Science (A.S.), Graphic Design and Web Technology
Rollins College 2000 — 2003
Bachelors of Art, International Business
Baywest Management Corp November 2014 - Present
Pacific Quorum Properties April 2014 - November 2014
Baywest Management Corp 2013 - 2014
FirstService Residential 2011 - 2013
Crosby Property Management Ltd. 2005 - 2011
Hollyburn Country Club April 1992 - June 2005
Skills
Real Estate, Property Management, Budgets, Public Speaking, Customer Service, Contract Negotiation, Real Estate Development, Negotiation, Leases, Event Management, Public Relations, Coaching, Strategic Planning, Marketing Strategy, Apartments, Real Estate Financing, Leadership, Condos, Investors, Sales Management, Commercial Real Estate, Investments, Project Planning, Residential Homes, Sales, Business Development, Microsoft Office, Tenant Representation, Marketing, Small Business, Rentals, Tenant, Brokerage, New Business Development, Property, Selling, Real Estate Economics, Single Family Homes, Landlord, Team Building, Referrals, Shopping Centers, Investment Properties, Asset Management, Landlords, Business Strategy, Corporate Real Estate, Location Intelligence, Relocation, Market Analysis
Education
The University of British Columbia 1988 — 1991
BA, International Relations
Capilano University 1987 — 1988
Political Science and Government
AEG June 2015 - Present
University of California, Riverside October 2014 - Present
FirstService Residential January 2012 - August 2014
RMI Management, LLC February 2011 - January 2012
Somersett TCTC May 2009 - February 2011
Montreux Country Club May 2007 - July 2009
Skills
Spanish, Microsoft Office, Customer Service, Event Planning, Microsoft Word, Social Media, Management, Microsoft Excel, Public Speaking, Fundraising, Marketing, Research, Social Networking
Education
University of California, Riverside - A. Gary Anderson Graduate School of Management 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Nevada-Reno 2005 — 2010
B.S., Criminal Justice - Pre Law
Universidad del País Vasco/Euskal Herriko Unibertsitatea 2008 — 2009
Spanish Language and Literature
ValleyCrest Companies September 2014 - Present
ValleyCrest Companies 2015 - 2015
FirstService Residential March 2012 - September 2014
Ayers Thomas, Inc June 2009 - March 2012
Reinhardt Medical Group June 2008 - June 2009
Global Sourcing Group, Inc. October 2006 - June 2008
Skills
Community Management, Expense Budget..., Vendor Relationships, Property Management, Budgets, Marketing, Purchasing, Real Estate, Management, Residential Homes, Association Management, Negotiation, New Business Development, Real Estate Transactions, Team Building, Leases, Microsoft Excel, Selling, Investment Properties, Sales, Commercial Real Estate, Human Resources, Contract Negotiation, Single Family Homes, Real Estate Development, Rentals, Sellers, Contract Management, Referrals, Condos
Education
The University of South Dakota 2004 — 2007
Bachelor, Psychology, 2007; Research/Criminal Justice
The University of South Dakota 2004 — 2007
Bachelor of Science (B.S.), Psychology
FirstService Residential March 2015 - Present
Huntington Hotel Group August 2009 - Present
Associa April 2013 - March 2015
Upstart Productions, Inc. June 2014 - September 2014
Independant Film - MailCall August 2013 - August 2013
Upstart Productions, Inc. June 2013 - August 2013
Upstart Productions January 2013 - March 2013
Pier 1 Imports May 2012 - March 2013
Kitchen Dog Theater August 2011 - November 2011
Echo Theatre July 2011 - September 2011
Skills
Theatre, Stage Management, Stage, Performing Arts, Set Design, Acting, Art, Lighting Design, Producing, Drama, Event Planning, Plays, Social Media, Model Building, Musical Theatre, Video, Shakespeare, House Management, Costume Design, Costumes, Event Management, Lighting, Sound, Leadership, Connectivity, Social Skills, Public Speaking
Education
The University of Dallas 2005 — 2009
Bachelor of Arts, Drama
St. John HIgh School 1999 — 2005
High School Degree
St. James Elementary 1992 — 1999
FirstService Residential August 2013 - Present
Haberdasher Square Loft September 2014 - Present
First Community Management November 2010 - August 2013
Haberdasher Square Loft 2007 - August 2013
Chicago Board of Elections November 2012 - November 2012
Capstone Property Management July 2009 - October 2010
The Building Group January 2009 - July 2009
Complete Crewing (formerly Event Engineering, Inc.) 1997 - 2009
Tribune Company October 2000 - August 2008
Skills
Condos, Facilities Management, Real Estate, Property Management, Contract Negotiation, Budget, Customer Service, Negotiation, Microsoft Office, Event Management, Microsoft Excel, Management, Contract Management, Budgets, Finance, Marketing, QuickBooks, Microsoft Word, Event Planning, PowerPoint, Leases, Sales, Rentals, Apartments, Leadership
Education
Northwestern University 2002 — 2004
Business Practices, Business Administration and Management, General
Southern Illinois University, Carbondale 1987 — 1988
Film, Communication and Media Studies
FirstService Residential October 2010 - Present
Miami Management, Inc. June 2010 - September 2010
Quad International, Inc. September 2009 - June 2010
KAR Printing, Inc November 1998 - June 2009
National Graphics, Inc February 1998 - October 1998
ICS services, Inc April 1997 - October 1997
Dataflow, Inc November 1996 - March 1997
CBS of Miami January 1996 - October 1996
Auros Copias.Bogota-Colombia January 1993 - December 1995
Imagen Digital January 1992 - December 1992
Skills
Property Management, QuarkXPress, Image Manipulation, Layout, Illustrator, Photoshop, Advertising, Art Direction, Management, Digital Photography, Graphics, Adobe Creative Suite, Project Management, Pre-press, Photography, Foreclosures, Yardi, Rentals, Fair Housing
Education
Universidad de Los Andes 1985 — 2000
Bachelor of Fine Arts (BFA)
Universidad de Los Andes 1984 — 2000
Bachelor, Fine Arts
Advantage Medical Electronics September 2015 - Present
Endless Jewelry January 2015 - August 2015
FirstService Residential May 2014 - March 2015
Tyco August 2013 - May 2014
Georgia-Pacific LLC September 2011 - August 2013
Skills
Account Reconciliation, Fixed Assets, Microsoft Excel, Financial Reporting, General Ledger, Financial Accounting, Microsoft Office, Access, Tax, Financial Analysis, Blackline, Data Analysis, MS Excel Pivot Tables, Databases, Data Management, Reporting & Analysis, Olaris, Hyperion Reports, Infinium, Corporate Finance, Internal Controls, Year-end Close, Hyperion Enterprise, Vlookup, Process Improvement, Monthly Close, Balance Sheet, Monthly Closing, Financial Statements, Accounting
Education
Troy University 2006 — 2010
Bachelor of Science (B.S.), Business Administration, Accounting
Troy University Dothan 2011 — 2013
Master of Business Administration (M.B.A.), Accounting
Akelius Residential July 2015 - Present
FirstService Residential April 2013 - Present
Leiter Property Management August 2012 - April 2013
Avalon Fort Green October 2011 - July 2012
Paradigm Properties- Arbor Park Apartments February 2011 - October 2011
ParadigmProperties- The Crossings at Santa Fe April 2010 - February 2011
Paradigm Properties January 2009 - April 2010
Skills
Real Estate, Property Management, Investment Properties, Apartments, Residential Homes, Leases, Relocation, Rentals, Real Estate Development, Customer Service, Contract Negotiation, Yardi, Real Estate Transactions, Negotiation, Real Estate Economics, Lease Administration, CAMAcct, MRI Software, Healthcare Management, Salesforce.com
Education
University of Central Florida
B.S, Health Service Management
The Macallan Group April 2014 - Present
United Surgical Partners International, Inc August 2012 - April 2014
Vanderveer Sales & Marketing March 2010 - August 2012
FirstService Residential February 2009 - March 2010
Skills
Sales, Marketing Strategy, Business Development, Digital Marketing, Brand Management, Advertising, Sales Presentations, Social Media Marketing, Project Management, Medical Sales, Marketing, Online Advertising, SEO, Management, Strategic Planning
Education
Rollins College
Bachelor's degree, Organizational Communication
FirstService Residential November 2013 - Present
Aegis Community Management Solutions September 2011 - November 2013
Waikalo Village Condominium Association November 2008 - July 2010
Skills
Capital Budgeting, Working Capital..., Operations Management, Operating Budgets, Apartments, Lease Administration, Property Management, Contract Negotiation, Leases, Rentals, Tenant, Contract Management, Condos, Property, Lease Negotiations, Negotiation, Budgets, Real Estate Development, Association Management, Yardi
Education
Southern Adventist University 1977 — 1980
Bachelor's degree, Eduacation
FirstService Residential September 2013 - Present
Blacktop Creative May 2012 - September 2013
Upshot August 2008 - March 2012
Rivet May 2008 - August 2008
Skills
Digital Strategy, Creative Direction, Brand Management, Marketing, Management, Advertising, Integrated Marketing, Social Media, Event Planning, Digital Marketing, Marketing Strategy, Interactive Marketing, Email Marketing
Education
University of Missouri-Columbia 2004 — 2008
Bachelor of Journalism, emphasis in Strategic Communications/Advertising, Sociology Minor
FirstService Residential November 2013 - Present
G-TECH Services, Inc. March 2013 - October 2013
Gaylord Entertainment September 2010 - March 2013
Gaylord Entertainment November 2007 - September 2010
Gaylord Entertainment February 2006 - November 2007
Gaylord Entertainment December 2003 - February 2006
Skills
Hotels, Food & Beverage, Hospitality Industry, Hospitality, Resorts, Hospitality Management, Hotel Management, Employee Relations, Front Office, Restaurants, Onboarding, Human Resources, Time Management, Recruiting, Pre-opening, Customer Service, Property Management..., Hiring, Process Scheduler
Education
Tarrant County College
Business
FirstService Residential May 2011 - Present
FirstService Residential May 2011 - Present
Geosyntec Consultants April 2008 - August 2010
Quick Legal Quotes Ltd December 2007 - February 2008
The Plumbing Experts April 2004 - November 2006
Bluegreen Corp July 2000 - October 2002
Skills
Accounts Payable, Accounts Receivable, Invoicing, Expenses, Account Reconciliation, Management, Auditing, Data Entry, Accounting, Payroll, Collections, Customer Service
Education
Palm Beach State College
Associate, Accounting Technology
Bank of America July 2015 - Present
Bank of America September 2014 - July 2015
Bank of America June 2013 - September 2014
FirstService Residential June 2010 - June 2013
University of Florida January 2011 - May 2012
University of Florida January 2010 - May 2010
Santa Fe College February 2009 - December 2009
Gap Inc./Old Navy June 2007 - November 2008
Skills
Customer Service, Customer Satisfaction, Leadership, Team Leadership, Determination, Interpersonal..., Highly Detailed, Goal-oriented..., Public Speaking, Data Entry, Management, Time Management, Data Analysis, PowerPoint, Teamwork, Leadership Development, SPSS, Banking, Event Planning, Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, Sales, Research, Social Media, Social Networking, Finance, Training, Spanish, Retail Banking, Coaching, Risk Management, Project Management, Credit, Financial Analysis, Strategic Planning, Sales Management, Budgets, Team Building, Business Analysis, Marketing, Relationship Management
Education
University of Central Florida 2015 — 2017
Master of Business Administration (MBA)
University of Florida 2010 — 2012
Bachelor of Science (B.S.), Psychology
University of Florida 2010 — 2012
Minor, Natural Agricultural Law
Santa Fe College 2008 — 2010
Associate of Arts (A.A.), Psychology
Ecosave Automation (formerly DVL Automation) 2013 - Present
FirstService Residential 2009 - 2013
Primavera Systems 2002 - 2009
Willis 1996 - 2002
MacDade Abbott 1991 - 1996
Skills
Financial Reporting, Accounting, Forecasting, Budgets, Financial Analysis, Accounts Payable, Accounts Receivable, Internal Controls, Microsoft Excel, Analysis, Payroll, Access, Variance Analysis, GAAP, General Ledger, Cash Flow, Sarbanes-Oxley Act, Financial Accounting, Financial Statements, US GAAP, Cash Flow Forecasting, Consolidation, Managerial Finance, Cash Management, CPA, Cost Accounting, Account Reconciliation, Due Diligence
Education
Temple University 1986 — 1990
BBA, Accounting and Finance
Temple University - Fox School of Business and Management 1986 — 1990
BBA, Finance, Accounting
FirstService Residential July 2015 - Present
Mothers Against Drunk Driving October 2010 - June 2015
The Galatas Group, LLC 2010 - 2010
Metrocrest Social Services 2008 - 2010
Metrocrest Chamber of Commerce 2007 - 2008
Community In Schools 2004 - 2005
Skills
Event Management, Nonprofits, Community Outreach, Fundraising, Leadership, Public Speaking, Event Planning, Volunteer Management, Non-profits, Program Development, Research, Leadership Development, Community Development, Grant Writing
Education
University of California, Irvine
Bachelor of Arts (BA), Social Sciences
FirstService Residential August 2012 - Present
RMI Management, LLC August 2005 - July 2012
LinkUs Enterprises Inc. May 2004 - July 2005
Jonesboro Country Club August 1999 - March 2004
Cusine Concepts - Tejas 1994 - 1999
Skills
LEED AP, Property Management, Real Estate Development, Event Planning, Marketing, Marketing Strategy, Customer Service, Residential Homes, Contract Negotiation, Real Estate, Team Building, Negotiation, Strategic Planning, Budgets, Sales, Management, Leases, Leadership, New Business Development, Investment Properties, Contract Management, Public Relations, Selling, Apartments, Small Business, Real Estate Transactions, Social Media Marketing, Project Planning, Project Management, Customer Satisfaction, Process Scheduler, Public Speaking, Condos, Lease Administration, Microsoft Office, Construction, Event Management, Hospitality, Social Networking
Education
University of Minnesota-Twin Cities 1989 — 1998
FirstService Residential March 2010 - Present
Skills
LCAM
Education
The University of Georgia
Bachelor of Science
FirstService Residential June 2010 - Present
My Contractor Match March 2009 - June 2010
Clear Channel Radio November 2006 - January 2009
Skills
Advertising Sales, Client Retention, Marketing Strategy
Education
Northwest Missouri State University 1989 — 1992
Change This World / Kids Against Hunger January 2014 - Present
FirstService Residential December 2011 - Present
St. Andrews club August 2010 - June 2011
Education
University of Central Florida 2012 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Valencia Community College 2011 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Palm Beach State College 2009 — 2010
Emergency Medical Technology/Technician (EMT Paramedic)
Fort Ashford Funds June 2014 - Present
Fleming Distinctive Homes August 2013 - March 2014
Emery Financial a Division of WJ Bradley Mortgage Capital November 2012 - August 2013
FirstService Residential January 2011 - November 2012
Skills
Customer Service, Project Management, Public Speaking, Superior Client Service, Program Development, Manage Client..., Management, Client Liaison, Real Estate, Notary Public, Mountain Biking, Mortgage Banking, Trail Running, Adventure, Marathon, Refinance, Mortgage Lending, Self-Employed Borrowers, Loan Origination, CRM, Strategic Planning, Leadership, Sales, Budgets, Marketing Strategy
Education
Caledonia High school
Ohio University
MA, Social Science
University of Dayton
BA, Sociology
University of London
FirstService Residential February 2013 - June 2015
Reverse Mortgage Solutions, Inc. September 2009 - January 2013
Alliance Residential Management March 2010 - October 2010
Skills
Mortgage Servicing, FNMA, Mortgage Insurance, Foreclosures, Home Retention, Bankruptcy, Compliance, FHA, RESPA, Property Management, Lease Administration, HUD, Mortgage Banking, Loans, Property
Education
University of Houston 2005 — 2008
Bachelor of Arts (B.A.), Psychology
Cypress Falls High School
FirstService Residential July 2013 - Present
AMC Theatres May 2006 - July 2013
UHD- Professional Accounting Society January 2013 - June 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Problem Solving, Accounts Payable, Accounts Receivable, Accounting, Oracle Applications
Education
University of Houston-Downtown 2010 — 2013
BBA, Accounting
Lone Star College System 2009 — 2010
Associate of Arts (A.A.), Computer Science
Northwestern State University 2007 — 2009
CSI Management International October 2013 - Present
Keller Williams Realty Professionals September 2013 - Present
FirstService Residential May 2012 - July 2013
Castle Group June 2011 - May 2012
TMG Management 2008 - 2011
Absolute Property Management 2007 - 2008
Skills
Property Management, Licensed Community..., Notary Public, Licensed Real Estate..., Condos, Leases, Contract Negotiation, Rentals, Budgets, Customer Service, LIHTC, Real Estate, Negotiation, Auctions, Process Scheduler, Asset Managment, Hospitality, Association Management, Sales, Customer Satisfaction, Apartments, Property, Yardi, OneSite
Education
University of Florida 1971 — 1975
Bachelor of Science (B.S.), Broadcast Journalism
FirstService Residential June 1995 - Present
The MERIT Companies June 2007 - March 2011
Skills
Property Management, Real Estate, Real Estate Development, Association Management, Contract Management, Budgets, Construction, Management, Residential Homes, Leases, Real Estate Transactions, Strategic Planning, Account Management, Contract Negotiation, Apartments, Disposition, Negotiation, Marketing, Real Estate Economics, Customer Service, Due Diligence, Team Building, Construction Management, New Business Development, Leadership, Sales, Sales Management, Condos, Business Development, Marketing Strategy
Education
University of California, Irvine 1990 — 1995
BA, Environmental Analysis and Design
FirstService Residential September 2009 - Present
Four Seasons Hotels and Resorts February 2002 - September 2009
Skills
Resorts, Pre-opening, Hospitality Management, Hotel Management, Hotels, Front Office, Rooms Division, Hospitality Industry, Revenue Analysis, Condos, Micros, Luxury, Property Management, Hospitality, Concierge Services, Casino, Food & Beverage, Budgets, Contract Negotiation, Property Management..., Yield Management, Guest Service Management, Property, Opening Hotels, Restaurants, Apartments, Real Estate, Opera, Customer Satisfaction, Real Estate Development, Leases, Restaurant Management, Banquets, Cost Control, Fine Dining, Real Estate Economics, Disposition, Real Estate Financing, Real Estate Transactions, Catering, Tourism, Commercial Real Estate, Brokerage, Tenant, Corporate Real Estate, Lease Administration, Asset Management, MICROS
Education
UNLV 1999 — 2003
Bachelors of Science, Hotel Administration
Forest Hills High School- Queens, NYC
FirstService Residential August 2015 - Present
Lakeridge Builders, Inc. June 2012 - August 2015
Sumac, Inc. May 2011 - June 2012
dbHMS August 2010 - January 2011
Lakeridge Builders, Inc. September 2001 - August 2010
Skills
Project Estimation, Value Engineering, Green Building, Renovation, LEED AP, Construction Management, LEED, Project Bidding, Construction, MEP, Submittals, Subcontracting, Change Orders, Contractors, Contract Management, Facilities Management, Pre-construction, Plumbing, Process Scheduler, Architectural Design, Sustainability, MS Project, Contract Negotiation, Estimates, Design-Build, HVAC, Concrete, Constructability, Tenant Improvement, Procurement, Project Coordination, Feasibility Studies, Restoration, Construction Drawings, Residential Homes, BIM, Custom Homes, Change Management, Microsoft Project, Project Management, Budgets, Project Planning, Management, Team Building, Leadership
Education
Robert Morris University - Illinois 2014 — 2016
BA, Business
Associa HRW February 2014 - February 2015
FirstService Residential September 2011 - January 2014
Terra West Management Services June 2005 - September 2011
Camden Property Trust March 2002 - October 2004
Education
The Johns Hopkins University 1994 — 1998
Bachelor of Education (BEd), Education
FirstService Residential August 2015 - Present
Jaegel Design March 2011 - Present
FirstService Residential August 2013 - August 2015
FirstService Residential Management November 2007 - August 2013
Terra West Management Services April 2004 - November 2007
Gap Inc. July 2000 - January 2006
Fairfield Resorts April 2001 - April 2004
Skills
Budgets, Public Speaking, Microsoft Office, Team Building, Customer Service, Event Management, Social Networking, Marketing, Social Media, Sales, Microsoft Excel, Event Planning, Advertising, Leadership, Microsoft Word, Social Media Marketing, Online Marketing, Marketing Strategy, Strategic Planning, Real Estate, Contract Negotiation, SEO, Web Design, Negotiation, Account Management, Apartments, Email Marketing, Customer Satisfaction, Entrepreneurship, Management, New Business Development, Project Management, Property Management, Small Business, Team Leadership, Training, Business Planning, Sales Management, Association Management, Business Development, Process Scheduler, Community Management, Leases, Rentals, Tenant, Residential Homes, Condos
Education
Art Institute of Las Vegas
BFA - Graphic Design, Graphic Design, Digital Media
University of California, Berkeley
Fine Arts, Music Production, Graphic Design
University of Nevada-Las Vegas
Architecture
FirstService Residential June 2015 - Present
FirstService Residential June 2013 - June 2015
Urstadt Biddle Properties, LLC May 2011 - August 2012
Knuckleheads Gym for Kids May 2007 - August 2010
Skills
Real Estate, Finance
Education
University of Michigan 2009 — 2013
Bachelor of Arts (B.A.), Economics
FirstService Residential September 2011 - Present
2009 Special Olympics World Winter Games 2007 - 2009
Coastal Carolina University August 2006 - July 2007
Skills
Media Relations, Event Management, Public Relations, Event Planning, Press Releases, Property Management, Higher Education, Social Media, Facebook, Public Speaking, Microsoft Word, Social Networking, Microsoft Office, PowerPoint, Social Media Marketing, Marketing, Marketing Communications, Research, Advertising, Fundraising, Editing, Budgeting, Web Content Management, Account Management, Meeting Planning, Robert's Rules of Order
Education
University of Mississippi 2003 — 2006
Bachelor, Business Administration--Marketing Communications
FirstService Residential October 2004 - Present
AT&T Mobility November 2001 - September 2004
AT&T Mobility August 2000 - October 2001
AT&T Mobility February 1996 - August 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Research, Budgets, Strategic Planning, Negotiation, Operations Management, Project Management, Staff Development, Vendor Management, Contract Negotiation, Management, Leadership, Property Management, Sales, Team Building, Real Estate
Education
Temple University
Bachelor of Arts (BA), Urban Studies/Affairs
Schlumberger October 2015 - Present
FirstService Residential May 2015 - Present
(Accountemps) - G&A Partners September 2014 - February 2015
Group 1 Automotive February 2013 - August 2014
University of Houston – Downtown – General Accounting Dept May 2012 - December 2012
Skills
Research, Microsoft Office, Student Affairs, Public Speaking, PowerPoint, Teaching, Microsoft Excel, Microsoft Word, Community Outreach, Event Planning, Editing, Leadership, Social Media, Data Entry, Outlook, Non-profits, Accounting, Customer Service, Teamwork, QuickBooks, Access, Social Networking, Data Analysis, Accounts Payable, Budgets, Accounts Receivable, Time Management, Strategic Planning, Project Management, Analysis, Team Building, English, Marketing, Financial Analysis, Training, SAP, Journal Entries, PeopleSoft, Fundraising, Management, Project Planning, Spanish, Finance, Auditing, Payroll, Administrative..., Team Leadership, Human Resources, Public Relations, Facebook
Education
University of Houston-Downtown 2009 — 2012
Bachelor's In Accounting, Accounting, Major GPA: 3.25, Overall GPA: 3.15
Comcast Regional September 2015 - Present
Comcast Regional August 2015 - September 2015
Comcast Regional July 2015 - August 2015
FirstService Residential February 2015 - May 2015
Macy’s November 2014 - December 2014
Marc Radio Group May 2014 - August 2014
University of Florida College of Journalism and Communications May 2013 - May 2014
WUFT-FM Florida’s 89.1 May 2013 - August 2013
University of Florida January 2013 - April 2013
University of Florida Financial Services Office August 2010 - May 2011
Skills
Microsoft Excel, SharePoint, Customer Service, Microsoft Word, Microsoft Office, Management
Education
University of Florida 2010 — 2014
University of Florida
Bachelor of Science, Telecommunications
FirstService Residential October 2014 - Present
Independent Real Estate Manager/Financial Manager April 2012 - Present
Draper and Kramer January 2014 - October 2014
Draper and Kramer May 2011 - October 2014
Capstone Property Management, LLC May 2005 - March 2011
Social Studies Instructor August 2000 - June 2005
Skills
Contract Negotiation, QuickBooks, Condos, Financial Reporting, Process Improvement, Account Reconciliation, Property Management, Small Office, Mediation, Accounts Payable, Real Estate, Finance, Marketing, Budgets, Leases, Resident Mediation, Property, Negotiation, Management, Customer Service, Strategic Planning, Microsoft Excel, Leadership
Education
University of Notre Dame 2000 — 2002
Masters
University of Notre Dame 1996 — 2000
B.A.
Soloarte Designs January 2007 - Present
FirstService Residential March 2012 - Present
Northwest Airlines November 1989 - December 2006
European Graphics 2005 - 2006
Certified Vacations 1998 - 2000
Sun Sentinel Digital Marketing Services 1995 - 1998
Skills
Graphic Design, Adobe Creative Suite, Photoshop, InDesign, Illustrator, Adobe Acrobat, QuarkXPress, Microsoft Publisher, Microsoft Office, PowerPoint, Mac, Windows, Layout, Magazine Layout Design, Visual Communication, Posters, Flyers, Vector Illustration, Business Cards, Outlook, Word, Customer Service, Customer Satisfaction, Time Management, Telephone Skills, Teamwork, Problem Solving, Customer Relations, Inventory Management, Vendor Relations, Supervisory Skills, Data Entry, Administration, Brochures, Graphics, Image Manipulation, Digital Photography, Image Editing, Magazines, Collateral, Publications, Invitations, Magazine Design, Book Design
Education
Suffolk County Community College
Associate, Graphic Design
FirstService Residential 2015 - Present
Rose Associates July 2012 - December 2014
StreetEasy March 2012 - July 2012
Sherman Advertising August 2007 - March 2012
Home/GuestHouse May 2006 - August 2007
Skills
Advertising, Online Advertising, Media Planning, Digital Marketing, Social Media Marketing, Digital Media, Strategic Planning, Email Marketing, Media Buying, Social Media, Integrated Marketing, SEM, SEO, Digital Strategy, Marketing Communications, Online Marketing, Interactive Marketing, Facebook, Marketing
Education
St. Francis College 2003 — 2007
BA, Communications
FirstService Residential January 2011 - Present
City of Moreno Valley May 2003 - March 2005
Skills
Property Management, Public Relations, Management
Education
Calvary Chapel Christian High 2000 — 2014
High school diploma
Mt. San Jacinto Community College District 2011 — 2012
General Studies
Riverside City College 2005 — 2009
General Studies
FirstService Residential June 2013 - Present
Merit Property Management November 2012 - Present
Lumberyard Restaurant October 2008 - November 2012
Lumberyard Restaurant October 2008 - November 2012
True Religion Brand Jeans May 2008 - August 2008
Aldo August 2007 - March 2008
Skills
Banking, Visual Merchandising, Customer Service, Merchandising, Sales, Leadership
Education
University of California, Irvine 2009 — 2011
Bachelor degree, Psychology and Social Behavior
Dean's List For University of California Irvine and San Diego State University
San Diego State University
Psychology
FirstService Residential April 2012 - Present
Fulton Financial Corporation November 2007 - March 2012
BB&T August 2004 - December 2006
TSI On-Site June 2001 - February 2002
Skills
Accounting, Filing, Payments, Internal Audit, Accounts Receivable, Bookkeeping, Outlook, Banking, Customer Service, Microsoft Office
Education
Northern Virginia Community College 1999 — 2001
Osbourn Park High School 1994 — 1998
Houston Community Management Services 2014 - Present
FirstService Residential April 2014 - May 2015
Association Management, Inc. July 2012 - April 2014
Houston Community Management Services October 2014 - 2014
Skills
Property Management, Customer Service, Contract Negotiation, Budgets, Team Building, Training, Account Management, Human Resources, Event Management
Education
Living Praise Academy
Texas School of Business-Friendswood
Medical Office Specialist
FirstService Residential July 2014 - Present
Gnawlers April 2012 - January 2015
KBR NY May 2013 - August 2013
Passhendaele Private Company February 2009 - January 2013
Skills
Economics, Research, Statistics, Data Analysis, Microsoft Office, Microsoft Excel, English, Econometrics, PowerPoint, Tax, General Ledger, Time Management, Financial Analysis, Analysis, Policy, Microsoft Word
Education
Mary Washington College 2010 — 2014
Bachelor of Science (B.S.), Economics
FirstService Residential February 2007 - Present
Jewels America April 2004 - July 2006
Tecnologias Byte, S.A. October 1999 - March 2004
Skills
Mentoring, Leadership, Management
Education
Pontificia Universidad Católica Madre y Maestra 2001 — 2005
Bachelor’s Degree, Computer Engineering
Tempaper Designs April 2014 - Present
FirstService Residential April 2011 - April 2014
Manalapan Woodworking, Inc. dba Closettec April 2010 - April 2011
Final Touch Glass & Mirror, Inc. February 1988 - March 2010
Skills
Bookkeeping, Office Management, Financial Reporting, Accounts Receivable, Accounts Payable, Payroll, QuickBooks, Peachtree, Jenark, Bank Reconciliation, Account Reconciliation, Invoicing, Outlook, Property Management, Spreadsheets, Invoice Processing, Notary Public, Microsoft Excel, Microsoft Word, Petty Cash, Accounting
Education
Middlesex County College 1979 — 1981
Associate of Arts (AA), Marketing Art & Design; Photography
Monmouth County Vocational School District 2007 — 2008
Medical Assisting
FirstService Residential February 2014 - Present
LexisNexis 1990 - 2002
Education
State University of New York College at Brockport 1984 — 1988
Bachelor's degree, Communication, General
FirstService Residential May 2015 - Present
American Homes 4 Rent October 2013 - March 2015
American Homes 4 Rent June 2012 - October 2013
Shumway Cosmetic Surgery May 2010 - June 2011
Skills
Employee Training, Project Management, Public Speaking, Leadership Development, Organizational Design, Project Planning, Recruiting, Sales Operations, Customer Service, Team Building, Sales, Portfolio Management, Marketing, Management, Budgets
Education
University of California, San Diego 2009 — 2011
Bachelor of Science (B.S.), Neuroscience
Buzz Points, Inc. August 2015 - Present
360Connect November 2013 - August 2015
FirstService Residential July 2013 - November 2013
Bank of America September 2012 - July 2013
Bank of America April 2011 - September 2012
Skills
Sales, Customer Service, Account Management, Deposits, Relationship Management, Telephone Skills, Salesforce.com, CRM, Cross Selling, Risk Management, Lead Generation, Notary Public, Lines Of Credit, Banking, Credit Cards, Internet Banking, Teller Operations, Accounts Receivable, Retail Banking, Cash Management, Branch Banking, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Personal Banking, Analysis, Process Improvement, ACH, Operational Risk, Accounts Payable, Account Reconciliation, Vendor Relationships, CRM databases, B2B Marketing, Data Analysis, Sandler Sales Training, Sales Operations, Strategic Planning
Education
Texas State University-San Marcos 2009 — 2014
Bachelor of Arts (BA), Psychology
FirstService Financial August 2012 - Present
FirstService Financial August 2010 - July 2012
FirstService Residential February 2008 - July 2010
FirstService Residential February 2007 - January 2008
Johnson Plastics September 2005 - January 2007
Johnson Plastics December 1998 - September 2005
Skills
Financial Reporting, Accounting, Forecasting, Budgeting, General Ledger, Financial Analysis, Data Analysis, Microsoft Excel, Variance Analysis, Budgets, Analysis
Education
University of Minnesota-Twin Cities 2003 — 2006
Bachelor of Science, Accounting
FirstService Residential April 2011 - Present
Weichert September 2010 - Present
Pulte Homes November 2004 - August 2010
CC3 - Direct Marketing Services Company September 2002 - January 2004
Miss America Organization March 2001 - August 2002
Atlantic City Surf Professional Baseball Club November 1999 - December 2001
Rowan University January 1999 - December 1999
Skills
Real Estate, Marketing, Residential Homes, Sales, Public Relations, Contract Negotiation, Sales Management, Property Management, Investment Properties, Budgets, Strategic Planning, Condos, Real Estate Development, Real Estate Transactions, Selling, New Home Sales, Single Family Homes, Negotiation, Relocation, Contract Management, Short Sales, Rentals, First Time Home Buyers, Management, Relationship Management, Team Leadership, Relationship Building, Community Management, Customer Retention, Process Improvement, Customer Satisfaction, Budget Process, Timeline Development, Organization Skills, Project Management, Homeowner Association...
Education
Rowan University 1996 — 1998
MBA, 3.9
Rowan University 1991 — 1995
BS, Marketing
Greenwich Central
CGG June 2014 - Present
HPC Energy Services March 2013 - June 2014
FirstService Residential June 2010 - March 2013
FirstService Residential February 2008 - June 2010
Skills
Financial Reporting, Bank reconciliations, Job costing and analysis, Fiscal budgeting &..., Payroll processing, Multi-state sales and..., Cash management, Internal Audit, Accounting, Accounts Payable, General Ledger, Project Management, ERP, Payroll, Accounts Receivable, Financial Analysis, Customer Service, GAAP, Account Reconciliation, Variance Analysis, Fixed Assets, Budget Process, Balance Sheet, Financial Accounting, Team Building, Team Leadership, Team Management, Consolidated Financial..., Financial Statements, Auditing
Education
University of Houston 2001 — 2006
Bachelor of Business Administration (BBA), Accounting and Finance
FirstService Residential August 2012 - Present
CAMS July 2010 - May 2012
MSI LLC - Management Specialists 2008 - 2010
Watermark Luxury Condominiums 2007 - 2008
Signature Management Services (An affiliate of Village Homes) 2006 - 2007
MSI LLC - Management Specialists 2004 - 2006
KT Cleaning 2000 - 2004
Skills
Homeowner Association..., Management, Supervision, Staff Supervision, HOA, Condos, High Rise, Community Development, Community Management, Homeowners, Vendor Relationships, Vendor Management, Vendor Contracts, Contract Negotiation, Contract Management, Hiring Personnel, Hiring Employees, RFP Generation, Proposal Generation, Developer Relations, Home Owners, Residential Homes, Budgets, Property Management, Association Management, Facilities Management, Single Family Homes, Customer Service, Leases, Negotiation
Education
University of Northern Colorado
Bachelor's degree, Business Administration and Management, General
FirstService Residential June 2013 - Present
Skills
Finance & Accounting, Planning and Execution, Process Improvement, Risk Management, Organizational..., Training Leaders to..., Contracts & Compliance, Governance, Project Planning, Change Management, Compliance, Budgets, Project Management, Leadership, Strategic Planning, Leadership Development, Operating Budgets, Employee Relations, Contract Negotiation, Team Building, Management, Operations Management, Real Estate, Financial Reporting, Finance, Negotiation
Education
University of California, Los Angeles
MBA, Finance
University of California, Santa Barbara
Bachelor of Arts (B.A.) with honors, English and French
FirstService Residential December 2013 - Present
Sugar Land Skeeters July 2012 - November 2013
Houston Astros Baseball Club 2009 - 2012
Houston Astros Baseball Club 2007 - 2009
Houston Astros Baseball Club 2005 - 2007
Houston Astros Baseball Club 2003 - 2005
Martinsville Astros 2001 - 2003
Mobile BayBears 2001 - 2001
Mobile BayBears 2000 - 2001
New Orleans Saints 2000 - 2001
Skills
Baseball, Scouting, Sales, Analysis, Contract Negotiation, Sports Management, Budgets, Sports Marketing, Sports, Event Management, Event Planning, Sponsorship Sales, Cold Calling, Community Development, Microsoft Excel, Advertising, Microsoft Word, Leadership, Ticket Sales, Athletics
Education
Southern Illinois University, Carbondale 1994 — 1998
Bachelor of Arts, Psychology
Culver Military Academy 1990 — 1994
Southern Illinois University, Carbondale
Master of Science in Education, Sports Studies
City of Hallandale Beach, Parks and Recreation February 2015 - Present
FirstService Residential September 2012 - January 2015
Miami Dade Sports Commission January 2012 - April 2012
City of Gainesville August 2010 - December 2011
Moes Southwest Grill September 2009 - December 2011
Michael-Ann June 2009 - August 2010
Skills
Event Planning, Social Media, PowerPoint, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, Event Management, Research, Customer Service, Non-profits, Teamwork, Leadership, Marketing, Social Media Marketing, Budgets, Time Management, Facebook, Marketing Communications
Education
University of Florida 2008 — 2012
Bachelor, Recreation, Parks, and Tourism
Agility July 2014 - Present
FirstService Residential June 2008 - July 2014
SOHO Support and Consulting – Self Employed January 2010 - January 2014
Office Depot February 2006 - June 2008
Skills
Computer Hardware, Windows Server, Active Directory, Technical Support, Servers, Help Desk Support, Server Administration, System Administration, Troubleshooting, Microsoft Exchange, Laptops, Management, Computer Repair, Social Media Marketing, Microsoft Excel, VMware, Windows 7, Microsoft Word, Virus Removal, DHCP, XP, Cisco Call Manager, Windows 7 Migration, Windows 8, Server 2000-2008, Cisco Unity, Symantec Backup, Data Migration, Access Control..., Windows Server 2012, Cisco Routers, Cisco Technologies, Cisco IOS, Networking, Hardware, Software Installation, Operating Systems, Leadership, DNS, Disaster Recovery, Virtualization, IT Management, Data Center, Software Documentation, Training, Project Planning, Microsoft Technologies, TCP/IP, Group Policy, Information Technology
Education
Penn State University 2012 — 2016
Bachelor of Science (B.S.), Information Technology
University of Phoenix 2009 — 2011
Associate of Arts, Information Technology
FirstService Residential in California September 2015 - Present
FirstService Residential October 2011 - Present
SK Association Management, Inc July 2009 - October 2011
Associa / N.N. Jaeschke March 2005 - June 2009
American Association of Franchisees and Dealers January 2004 - February 2005
DRK Services Inc. 2000 - 2005
HQ Global Workplaces, aka HQ Business Centers, aka Regus 1984 - 1999
Skills
Strategic Planning, Property Management, Budgets, Contract Negotiation, Real Estate, Financial Reporting, Management, Residential Homes, Operations Management, Negotiation, Team Building, Leadership, Customer Service, Leases, Contract Management, Marketing, Facilities Management, Selling, Management Consulting, Program Management, New Business Development, Account Management
Education
National University
Business
San Diego State University-California State University
The Institute of Internal Auditors Inc. May 2015 - Present
FirstService Residential February 2011 - May 2015
SEACOR Holdings 2008 - 2011
Hilton Grand Vacations 2005 - 2008
Westgate Resorts 2003 - 2005
SeaWorld Orlando and Discovery Cove 2000 - 2001
Hyatt Hotels Corporation 1987 - 2000
The Inn at Mill River 1985 - 1987
Skills
Talent Acquisition, Recruiting, Payroll, Mergers, Negotiation, Employee Relations, Onboarding, Benefits Administration, HRIS, Deferred Compensation, Talent Management, Employee Benefits, Human Resources, Performance Management, New Hire Orientations, Succession Planning, Labor Relations, Workforce Planning, HR Policies, Organizational..., Employee Engagement, Applicant Tracking..., Interviews, College Recruiting, Personnel Management, Hiring, Employment Law, FMLA, Employee Training, Team Building, PeopleSoft, Leadership Development, Affirmative Action, Mergers & Acquisitions, ADP Payroll, Conflict Resolution, EEOC, Organizational..., SPHR, Internet Recruiting, Workers Compensation, Temporary Placement, Employee Handbooks, Job Descriptions, Compensation & Benefit, Training, Staff Retention, Employee Recognition, Taleo, Background Checks
Education
The George Washington University 1979 — 1985
Bachelor's, Art History
Wilton High School, Wilton, Connecticut
General Studies
TrueBridge Resources, A North Highland Company March 2015 - Present
FirstService Residential January 2014 - November 2014
Wells Fargo Advisors November 2013 - January 2014
TEKsystems May 2012 - October 2013
United States Department of Agriculture March 2011 - June 2012
Wells Fargo September 2010 - December 2010
Eliassen Group April 2010 - June 2010
Philadelphia Insurance Companies January 2007 - February 2010
PMI-DVC January 2009 - December 2009
Munich re America January 2002 - December 2006
Skills
Training Delivery, Organizational..., Instructional Design, Human Resources, Technical Training, Training, Strategy, Leadership, Leadership Development, Needs Analysis, Onboarding, Learning Management, Mentoring, Management Development, SharePoint, Project Management, Coaching, Management, Consulting, Staff Mentoring, Program Management, Team Building, Training Facilitation, Training & Development, Employee Training, Learning Management..., Blended Learning
Education
The American College 1990 — 1992
MS, Insurance Management
University of Massachusetts Lowell 1971 — 1975
BS, Electrical Engineering
Oakmont 1965 — 1971
College
Community Management Corporation October 2014 - Present
FirstService Residential April 2004 - October 2014
Wentworth Property Management April 2004 - April 2009
Skills
Property Management, Customer Service, Customer Relations, Microsoft Office, Word, Problem Solving, Payroll, Strategic Planning, Real Estate, Rentals, Negotiation, Supervisory Skills, Event Management, Business Strategy, Employee Relations, Business Planning, Budgeting, Budgets, Sales, Contract Negotiation, Apartments, Real Estate Development, Event Planning, Leases, Residential Homes, Management, Team Building
Education
Ocean County College 2015 — 2019
ELEMENTARY EDUCATION & PSYCHOLOGY
Early Warning® January 2012 - Present
Gatehouse Academy January 2010 - December 2012
FirstService Residential January 2006 - December 2010
Education
University of Phoenix
Bachelor’s Degree, Information System Security
University of Phoenix
Master of Business Administration (M.B.A.)
Woodlawn Development Group May 2015 - Present
FirstService Residential September 2014 - May 2015
Associa September 2012 - February 2014
Associa December 2010 - September 2012
Associa March 2009 - December 2010
MedQuest Associates September 2007 - March 2009
Sunrise Senior Living July 2000 - September 2007
Homestead Studio Suites August 1997 - July 2000
The Bernstein Companies January 1993 - August 1997
Skills
Team Building, Strategic Planning, Facilities Management, Vendor Management, Forecasting, Conflict Management, Budgets, Contract Negotiation, Contract Management, Customer Service, Leadership, Human Resources, Training, Strategy, Management, Financial Analysis, Property Management
Education
The College of William and Mary - The Mason School of Business 2004 — 2005
Master, Business Administration
William & Mary 1984 — 1988
Bachelor of Arts, Economics
FirstService Residential April 2013 - Present
Castle Group June 2011 - April 2013
American Management Group, LLC September 2008 - June 2011
Residence Inn by Marriott (formally Ocean Sands Resort and Spa) September 2007 - September 2008
Wyndham Vacation Ownership/Fairfield Resorts 1997 - 2007
Skills
Resorts, Hotel Management, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Revenue Analysis, Customer Satisfaction, Food & Beverage, Marketing, Real Estate Development, Negotiation, Management, Budgets, Property Management, Contract Negotiation, Leadership, Sales Management, Sales, Customer Service, Team Building, Luxury, Condos, Selling, Apartments, Rentals, Facilities Management, Leases, Residential Homes, Real Estate, Yardi, Property, Real Estate Transactions, Lease Administration, Investment Properties, Association Management, Single Family Homes, Tenant, Foreclosures, Investors, Sellers, Real Estate Economics, Commercial Real Estate, Disposition, Asset Management, Fair Housing, Brokerage, Location Intelligence, Property Management..., Corporate Real Estate
Education
Nova Southeastern University 1992 — 1996
B.S., Hospitality Management
FirstService Residential October 2013 - Present
Tyco March 2011 - September 2013
Tyco International May 2008 - February 2011
Tyco International July 2005 - April 2008
NRG Energy October 2004 - June 2005
Rhodia August 1997 - September 2004
MobileComm, Inc. December 1989 - August 1997
Heller, Heller, Bothe & Faigenbaum, CPA’s July 1987 - December 1989
Hess, Keeley & Company September 1986 - June 1987
Skills
Internal Audit, Strategic Financial..., Payroll, Fixed Assets, Forecasting, Financial Reporting, Hyperion Enterprise, Account Reconciliation, Revenue Recognition, Internal Controls, User Training, Corporate Finance, Cash Management, Tax, US GAAP, Consolidation
Education
Rutgers, The State University of New Jersey-Newark
Executive MBA, Finance
Saint Peter's University 1980 — 1984
Bachelor of Science, Accounting
FirstService Residential in California October 2014 - Present
FirstService Residential May 2010 - October 2014
Nellie Gail Ranch April 2008 - May 2010
Merit Property Management Inc April 2002 - April 2008
Weber Shandwick June 2001 - April 2002
Los Angeles Philharmonic June 2000 - September 2000
Skills
Leading Meetings, Business Strategy, Organizational..., Personnel Supervision, Client Relations, Key Account Management, Customer Retention, Business Development, Budgets, Leadership, Strategic Planning, Contract Negotiation, Management, Customer Service
Education
UCLA Anderson School of Management 2006 — 2009
MBA, Business
University of California, Los Angeles 1998 — 2002
BA, Communication Studies
Associa, Principle Management Group of Houston December 2013 - Present
FirstService Residential 2007 - 2013
FirstService Residential 2007 - 2013
Pulte Homes 1997 - 2007
K. Hovnanian Homes 1991 - 1994
Equidex February 1985 - April 1991
Skills
Contract Negotiation, Real Estate, Real Estate Development, Property Management, Residential Homes, Real Estate Sales, People Development, Leadership, Sales, Budgets, Land Acquisition, Strategy, Strategic Planning, Marketing Strategy, Condos, Marketing, Contract Management, Selling, Construction Management, Negotiation, Construction, Lease Administration, Apartments, Investment Properties, Due Diligence, Small Business, New Business Development, Team Building, Rentals, Commercial Real Estate, Real Estate Transactions, Leases, Property, Real Estate Economics, Single Family Homes, Disposition, Tenant, Management, Entitlements, Corporate Real Estate, Facilities Management, Land Development, Investors, Asset Management, Sellers, Townhomes, Location Intelligence, Brokerage, Yardi, Foreclosures
Education
The College of New Jersey 1979 — 1981
Business
Montgomery High School 1975 — 1978
High School Degree
FirstService Residential July 2014 - Present
Gittleman Construction & Maintenance July 2014 - Present
Laukka Management, Inc. May 1992 - July 2014
Contractor Support Services, LLC March 2010 - December 2013
Bulldog Contractors, LLC January 2010 - December 2013
Skills
Customer Service, Sales, Marketing, Negotiation, Management, Strategic Planning, Microsoft Office, Real Estate, Marketing Strategy, New Business Development, Property Management, Construction Management, Community Management, Property Maintenance, Restoration, General Contracting, Building Codes, Operations Management
Education
Washington University in St. Louis 1990 — 1991
Masters in Asian Studies
St. Olaf College 1985 — 1989
Bachelor’s Degree, Major: Asian Studies; Major: Religion
FirstService Residential June 2012 - Present
Lifeline Program February 2011 - May 2012
Lifeline Program June 2005 - May 2012
Lifeline Program September 2004 - May 2005
Mutual Benefits Corporation June 2002 - June 2004
Skills
SQL, Access, Team Leadership, Microsoft Office, Microsoft SQL Server, Business Analysis, Budget, Requirements Analysis, Active Directory, Microsoft Excel
Education
University of Central Florida 1997 — 2002
Bachelors of Science, Management of Information Systems
FirstService Residential 2014 - Present
Association Manament Inc. 2008 - 2013
Skills
Property Management, Real Estate, New Business Development, Operations Management, Customer Service, Sales Management, Strategic Planning
Education
University of Pennsylvania 1981 — 1985
Bachelor of Arts (B.A.), Communications
FirstService Residential July 2014 - Present
Coldwell Banker Commercial July 2007 - Present
Skills
Investment Properties, Single Family Homes, Foreclosures, Residential Homes, Buyer Representation, Sellers, Short Sales, First Time Home Buyers, Condos, Listings, Real Estate Development, Real Estate Transactions, Real Estate, Relocation, Investors, REO, Referrals, Real Property, 1031 Exchanges, Townhomes, Buyers
Education
New York Law School 1997 — 1998
Law
Rutgers University-New Brunswick
BS, Administration of Justice
Xaverian High School
FirstService Residential 2014 - Present
Sudler Property Management 2012 - 2014
Sudler Property Management December 2010 - 2012
Giordano & Neilan, Ltd. June 2010 - November 2010
RMK January 2007 - February 2010
Inland Real Estate May 2005 - March 2007
Skills
Property Management, Leases, Real Estate, Residential Homes, Contract Negotiation, Lease Administration, Investment Properties, Real Estate Transactions, Commercial Real Estate, Real Estate Development, Condos, Investors, Due Diligence, Disposition, Asset Managment, Rentals, Real Estate Economics, Brokerage, Affordable Housing, Corporate Real Estate, Negotiation, Selling, Sellers, Apartments, Tenant, Facilities Management, Property, Budgets, Yardi, Investments, Valuation, Landlords, Skyline, Foreclosures, Real Estate Financing, Location Intelligence, Short Sales, Real Property, Fair Housing
Education
Roosevelt University 2008 — 2010
ABA Approved Paralegal Certificate, Law
Roosevelt University 2007 — 2009
B.A., Political Science, Legal Studies
Graham Asset INC July 2014 - Present
FirstService Residential May 2011 - July 2014
HEAT LLC DBA JACKSON HEWITT TAX SERVICE July 2004 - February 2011
TEXAS SCHOOL OF BUSINESS January 2000 - May 2004
Skills
Small Business, Tax, Accounting, Income Tax, Bookkeeping, Corporate Tax, Tax Returns, Financial Reporting, Auditing, Financial Accounting, Financial Analysis, Strategic Financial..., Budgets, Tax Accounting, Payroll, Mergers & Acquisitions, Start-ups
Education
University of Houston 1985 — 1990
ACCOUNTING
Ryland Homes June 2014 - Present
KB Home July 2012 - June 2014
FirstService Residential December 2011 - July 2012
Bluesteel Capital Group June 2009 - December 2011
Total Land Development February 2002 - May 2009
Terra Vista Construction October 1999 - February 2002
Microsoft October 1996 - October 1999
Sony Electronics 1995 - 1996
Toshiba 1994 - 1995
Skills
Land Acquisition, Contract Negotiations, Negotiation, Land, Land Development, Real Estate Development, Real Estate, Contract Negotiation, Real Estate Negotiation, Real Estate Transactions, Due Diligence, Property Management, Residential Homes, Business Development, Construction, Strategic Planning, Real Estate Financing, Strategy, Real Estate Investor, Investments, Feasibility Studies, Start-ups, Entitlements, Microsoft Technologies, Technology Planning, Financial Analysis, Property, Forecasting
Education
University of Florida - Warrington College Of Business
Master of Business Administration (MBA), Business Administration and Management, General
MBA - University of Florida, Hough Graduate School of Business
MBA, Business, 3.5
University of South Florida - College of Business Administration 1991 — 1994
Bachelor of Science, Marketing / Real Estate
St. Thomas Aquinas 1985 — 1989
High School, Business
FirstService Residential August 2008 - Present
Rental Management Company June 2007 - July 2008
Skills
Project Management, Real Estate, Management, Property Management, Budgets, Training, Team Building, Process Improvement, Strategic Planning, New Business Development, Leadership, Operations Management, Contract Negotiation, Negotiation, Microsoft Office
Education
Southwestern Assemblies of God University 2006 — 2009
Bachelor's Degree, Business Administration and Management, General
Allied Orion Group November 2014 - June 2015
ORION Real Estate Services September 2014 - October 2014
JMI Realty September 2013 - August 2014
FirstService Residential April 2013 - September 2013
JMI Realty June 2012 - April 2013
TenantAccess-Now Part of FirstService Residential Realty October 2010 - June 2012
Military Child Education Coalition June 2010 - December 2010
TenantAccess-Now Part of FirstService Residential Realty December 2009 - June 2010
Corvias Group August 2008 - July 2009
Corvias Group September 2006 - July 2007
Education
Texas A&M University - Mays Business School 2003 — 2004
MLERE, Real Estate Finance
Texas State University 1997 — 2001
BBA, Marketing & Management
Cochran, Head & Vick CPA March 2015 - Present
FirstService Residential July 2013 - Present
BounceBack, Inc. April 2005 - Present
BounceBack, Inc. April 2005 - Present
Skills
Strategic Planning, Team Building, Account Management, Business Planning, Budgets, Customer Service, Finance, Financial Analysis, Leadership, Management, Negotiation
Education
Park University 2009 — 2013
Accounting and Business/Management
UCM 1988 — 1989
Gen Ed
CSI Management Services LLC September 2015 - Present
FirstService Residential May 2013 - June 2015
Sage Hospitality Resources June 2011 - February 2013
Starwood Hotels & Resorts Worldwide, Inc. October 2008 - August 2010
Starwood Hotels & Resorts Worldwide, Inc. September 2006 - August 2008
Starwood Hotels & Resorts Worldwide, Inc. November 2004 - August 2006
Starwood Hotels & Resorts Worldwide, Inc. October 1999 - October 2004
Kempinski Hotels and Resorts August 1998 - September 1999
Kempinski Hotels and Resorts October 1995 - July 1998
ITT Sheraton June 1994 - September 1995
Skills
Hotels, Resorts, Hospitality Industry, Hospitality, Food & Beverage, Catering, Food, Luxury, Customer Satisfaction, Hotel Management, Pre-opening, Hospitality Management, Rooms Division, Revenue Analysis, Recruiting, Yield Management, Banquets, Front Office, Wine, Leadership, Fine Dining, Forecasting, Guest Service Management, Hotel Booking, Management, Lodging, Menu Development, Micros, OnQ, Opening Hotels, Pre-opening experience, Property Management..., Restaurant Management, Restaurants, Tourism, Pre-Opening
Education
University of Houston 1986 — 1989
Bachelor of Science, Hotel and Restaurant Management
FirstService Residential October 2012 - Present
Dixieline Lumber Co March 2006 - May 2009
Skills
Budgets, Microsoft Excel, Sales, Strategic Planning
Education
San Diego State University-California State University 2006 — 2010
BA, Economics
FirstService Residential August 2015 - Present
FirstService Residential January 2015 - Present
FirstService Residential September 2011 - Present
DST September 2010 - September 2011
DST July 2005 - September 2010
ADT September 2001 - June 2005
Skills
Organizing, Detail Oriented, Punctual, PeopleSoft, Outlook, Word, Employee Relations, Lotus Notes, Excel, PowerPoint, Administrative Support, Customer Service, Microsoft Office, New Hire Orientations, Microsoft Excel, Onboarding, Microsoft Word, Administrative..., Process Improvement
Education
Park University 2002 — 2004
Bachelor, Psychology
FirstService Residential January 2015 - Present
Global Response June 2014 - December 2014
Best Buy October 2006 - April 2014
Skills
Microsoft Excel, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Team Building, Project Management, Event Planning, Teamwork, Sales, Inventory Management, Retail, Leadership, Data Entry, Coaching, Training, Time Management, Team Leadership, Management, Administration, Leadership Development, Recruiting, Critical Thinking, Staff Development, Employee Relations
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of Phoenix 2008 — 2012
Bachelor of Science in Health Administration, Health/Health Care Administration/Management
Morguard April 2014 - Present
FirstService Residential May 2012 - April 2014
Chpotle Mexican Grill October 2005 - February 2012
Nifco America Corp. July 2004 - October 2005
Skills
Financial Reporting, Accounting, Forecasting, Financial Analysis, SOX, Financial Statements, Journal Entries, Sarbanes-Oxley Act
Education
Ohio Dominican University 2007 — 2009
Masters in Business Administration
Ohio University 1997 — 2001
Bachelors in Business Administration, Finance
FirstService Residential February 2010 - Present
Skills
Property Management, Customer Service, Condos, Budgeting
Education
Texas State University 1974 — 1975
FirstService Residential June 2015 - Present
Carino's Italian May 2003 - June 2012
Taco Bell October 1999 - July 2002
LITTLE CAESAR'S PIZZA October 1996 - June 1999
Skills
Inventory, Management, Human Resources, Payroll, Accounting
Education
Texas A&M University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Accounting
San Jacinto College
FirstService Residential November 2012 - Present
Riverstone Residential Group April 2000 - July 2012
Trammell Crow Residential 2000 - 2006
Skills
Rent Collection, Yardi Voyager, Bluemoon, Yieldstar, Lease Administration, Microsoft Word, Property Management, Hiring Personnel, Fair Housing, Sensitivity Analysis, Vendor Relationships, Accounts Payable, Payroll, Customer Service, Leadership, Team Building, Time Management, Accountability, Evictions, Affordable Housing, Contract Negotiation
Education
University of Houston 1999 — 2003
Bachelor's degree, Business Administration, Management and Operations
FirstService Residential May 2014 - Present
Skills
Microsoft Office, Microsoft Excel
Education
Saddleback College 2012 — 2015
FirstService Residential February 2013 - Present
Spokane County District Court July 1996 - September 2009
Skills
Organization &..., Microsoft Excel, Microsoft Word, Customer Service, Access, Microsoft Office, Outlook, Data Entry
Education
Spokane Community College 1993 — 1995
Administrative Assistant
Spokane Community College 1993 — 1995
Information Specialist
FirstService Residential August 2011 - Present
Department of Military Affairs, Construction Facilities Maintenance Office April 2007 - August 2010
Construction Services and Consulting, Inc. August 2004 - April 2007
Skills
Real Estate Development, Leases, Condos, Property Management, Marketing, Apartments, Real Estate, Project Management, Construction Management, Construction Safety, Telecommunications..., Blueprint Reading, Low Voltage, Marketing Strategy, Direct Marketing, Email Marketing, Design-Build, Design-Build..., Logitics Management, Logistics, Microsoft CRM, CRM, Microsoft Excel, Data Mining, Databases, Budgets, Construction, Contract Negotiation, Management, Residential Homes, Sales, Leadership, Team Building, Time Management
Education
University of North Florida 2013 — 2015
Bachelor's degree, Marketing/Marketing Management, Logistics, A/B
St. John's River State College 2012 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
MMC Inc 2015 - Present
FirstService Residential July 2007 - June 2015
MMC Inc 2015 - 2015
MMC Inc 2015 - 2015
Skills
Customer Service..., Budgets, Marketing, Property Management, Customer Service, Sales
Education
University of Houston 1998 — 2002
Bachelor of Arts (B.A.), English Language and Literature/Letters
FirstService Residential
Education
Rutgers University-New Brunswick 1980 — 1984
Bachelor of Applied Science (BASc)
FirstService Residential 1996 - 2014
Education
Ocean County College