Frontline Performance Group
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Frontline Performance Group Employees
Frontline Performance Group October 2014 - Present
Micross Components April 2013 - October 2014
Micross Components September 2011 - July 2013
FARO Technologies February 2009 - September 2011
Spiralkote Flexible Packaging a subsidiary of Clondalkin Group October 2005 - August 2008
Clondalkin Group October 2002 - September 2005
Postkantoren BV October 1998 - September 2002
PriceWaterhouseCoopers September 1997 - September 1998
Skills
Sarbanes-Oxley, Internal Controls, US GAAP, Process Improvement, Sarbanes-Oxley Act, Cost Accounting, Microsoft Excel, Accounting, Auditing, Manufacturing, Forecasting, Consolidation, Internal Audit, Financial Audits, Project Management, Managerial Finance, Budgets, ERP, Leadership, Analysis, PowerPoint, Financial Analysis, Strategy, Financial Accounting, Risk Management, Financial Reporting, Hyperion Enterprise, CPA, Strategic Financial..., Tax
Education
Nyenrode Business University 1997 — 2004
Master's degree, Accounting & Auditing
Wageningen University 1995 — 1997
Master's degree, Environmental Management
1991 — 1995
Bachelor's degree, Business Economics
Frontline Performance Group September 2009 - Present
Avis Budget Group January 2007 - September 2009
Frontline Performance Group October 2003 - January 2007
Enterprise Rent-A-Car January 2003 - October 2003
Thrifty Car & Van Rental August 2001 - January 2003
Mears Transportation Group 2000 - 2001
Skills
Photography, Coaching, Management Consulting, SWOT analysis, Employee Engagement, Automotive, Profit, PowerPoint, Prezi, Teamwork, Work Well Independently, Motivational Speaking, Team Building, Performance Management, Recruiting, Employee Recognition, Microsoft Excel, Employment Law, Customer Retention, Staff Retention, Interview Preparation, Interviewing Skills, Strategic HR, Sales, Increasing Sales Revenue, Conflict Management, Training, Exceptional Listener, Team Leadership, Leadership Development, Account Management, Negotiation, Sales Management, Strategy, Leadership, Customer Satisfaction, Employee Training, Strategic Planning, Management, Human Resources, Operations Management, Executive Coaching, HR Project Management, Consulting, Change Management, Cold Calling, Organizational..., Performance Improvement, Succession Planning, Organizational...
Education
Rollins College 2011 — 2013
M.A., Master of Human Resource Management
University of Central Florida 1996 — 2001
B.S., Business Administration - Marketing
Vaden Automotive Group October 2014 - Present
Frontline Performance Group February 2013 - February 2014
The Landings Club February 2007 - March 2009
Skills
Customer Service, Customer Oriented, Customer Satisfaction, Microsoft Office, Microsoft Excel, Phone Etiquette, Outlook Express, People Skills, Typing, Customer Driven, Highly responsible, Inventory Management, Event Planning, Customer Retention, Leadership, Critical Thinking, Office Administration, Sales Process, Highly motivated..., Goal Oriented, Telephone Skills, Direct Sales, Always Punctual, Team Leadership, PowerPoint, Social Networking, Marketing, Microsoft Word, Retail, Office Management, Sales, Teamwork, Invoicing, Hospitality, Call Centers, Outlook, Customer Support, Cashiering, Employee Training, Car Rental, Time Management, Fleet Management, Data Entry, Customer Experience, Facebook, Travel Planning, Administrative..., Access, Negotiation, Sales Management
Education
Armstrong Atlantic State University 2006 — 2008
Saint Andrews Presbyterian College 2005 — 2006
equestrian business management
OnSite Clinical Solutions, LLC October 2014 - Present
Sam's Club May 2014 - October 2014
Sam's Club July 2013 - May 2014
Frontline Performance Group January 2013 - July 2013
Sam's Club May 2010 - November 2012
Skills
Leadership Development, Leadership, Management, Sales Management, Sales, Human Resources, Mathematics, Communication, Technology, Recruiting, Staff Development, Interviews, Time Management, Retail, Accountability, Employee Training, Customer Service, Marketing
Education
University of North Carolina at Charlotte 2010 — 2012
Bachelor of Science in Business Administration (B.S.B.A), Business Administration and Management, General
Gaston College 2008 — 2010
Associate's Degree, General Studies
Frontline Performance Group January 2011 - Present
Peak Performance July 2010 - February 2011
Dealer Tire November 2006 - January 2010
Enterprise Rent-A-Car September 1999 - November 2006
Skills
Consultative Selling, Sales Management, Customer Retention, Strategic Planning, Customer Satisfaction, Inventory Management, Management, Sales, Business Planning, Leadership, Business Strategy, Training, Cold Calling, Selling, Operations Management, Sales Process, Account Management, B2B, Sales Operations, Automotive, Direct Sales, Forecasting, Negotiation, New Business Development, Profit, Team Building, Vehicles, Marketing, CRM, Strategy, Marketing Strategy, Coaching, P&L Management, Business Development, Retail, P&L, Recruiting, Team Leadership, Budgets, Competitive Analysis, Contract Negotiation, Customer Service, Fleet Management, Market Planning, Performance Management, Process Improvement, Time Management
Education
Sonoma State University 1997 — 1999
Bachelors, Environmental and City Planning
Frontline Performance Group November 2012 - Present
Sinclair Broadcast Group July 2010 - December 2012
Skills
Sales, Marketing, Customer Service, Sales Management, Advertising, Team Building, Selling, Account Management, Management, Customer Retention, Leadership, Cold Calling, Direct Sales, Team Management, Sales Process, Customer Satisfaction, New Business Development, Strategic Planning
Education
Auburn University 2003 — 2007
4 Year Bachelors Degree, Business Administration
Sinclair Broadcasting Group
Frontline Performance Group January 2014 - Present
Frontline Performance Group October 2011 - December 2013
Frontline Performance Group October 2010 - October 2011
Dollar Thrifty Automotive Group September 2005 - August 2010
Skills
Microsoft Office, Automotive, Accounting, Sales Management, Public Speaking, Team Building, Customer Satisfaction, Strategic Planning, New Business Development, Excel, Problem Solving, Vehicles, Account Management, Operations Management, P&L, Team Leadership, Vendor Relations, Microsoft Excel, Strategy, Leadership, Change Management, Sales Operations, Coaching, Performance Management, Training, Income Statement, Leadership Development, Hiring, Sales, Team Management, Customer Retention, Employee Training, Customer Service, Forecasting, Management, Negotiation, Profit, Retail, P&L Management, Inventory Management, Sales Process
Education
State University of New York Empire State College 2005 — 2007
Bachelors, Business Management
Palm Beach Community College 2003 — 2005
Associates, Accounting
Lake Mary High School 1986 — 1990
FireSpark Innovative Development Solutions October 2010 - Present
Genensys, LLC (a client of FireSpark Innovative Development Solutions) January 2013 - October 2013
Wyndham Hotels and Resorts October 2011 - September 2012
Frontline Performance Group December 2010 - July 2011
Live Lead Gateway March 2005 - November 2010
VenusArt Custom Interiors March 2000 - March 2005
Americana Leadership College (non-profit) June 1998 - February 2000
Skills
Marketing, Start-ups, Business Development, Lead Generation, Sales, Coaching, Entrepreneurship, Sales Management, Leadership, Strategic Planning, New Business Development, Marketing Strategy, Strategy, Selling, Customer Service, Training, Team Building, Business Strategy, Social Networking, Management, Mobile Marketing, Account Management, Creative Writing, Communication, Direct Sales, Online Marketing, Selling Skills, Leadership Development, Creative Strategy, Relationship Marketing, Long-term Customer..., Strategic Partnerships, B2B, Networking, Small Business, Team Leadership, Technical Writing, Marketing Copy, C-Level Sales, C-Level Relationships, International Relations, Marketing Communications, Program Management, Sales Process, Proposal Writing, Executive Management, Public Relations, Cold Calling, CRM, Content Writing
Education
Georgia State University 1996 — 2000
International Business, Foreign Language
Eleanor Roosevelt High School
Science and Technology
Frontline Performance Group April 2012 - Present
Randstad August 2009 - April 2012
Ajilon Finance October 2005 - August 2009
Nordstrom August 2002 - September 2005
Skills
Management, Leadership, Recruiting, Sales, Team Building, Customer Service, Training, Human Resources, Talent Management, Strategic Planning
Education
Florida State University - College of Business 2000 — 2004
Bachelor's Degree, Business Administration
Realty Connect USA September 2013 - Present
Green Bay Packers August 2010 - January 2013
Frontline Performance Group December 2005 - March 2008
Skills
Team Building, Strategic Planning, Customer Satisfaction, Account Management, Sales Management, Customer Service, Sales, Performance Management, Training, Data Entry, Microsoft Word
Education
Ashford University 2012 — 2015
Bachelor of Arts (BA), Business Administration and Management, General, 3.50 GPA
Northeast Wisconsin Technical College 2000 — 2005
Associate's degree, Marketing/Marketing Management, General
Frontline Performance Group February 2014 - Present
SoftRock October 2012 - February 2014
SoftRock June 2012 - October 2012
SoftRock June 2010 - June 2012
SoftRock October 2009 - April 2010
SoftRock April 2009 - October 2009
Hardrive Productions Inc. October 1996 - March 2009
Skills
Recruiting, Human Resources, Employee Relations, Training, Lead Generation, Consulting, Employee Training, Social Networking, Leadership, Leadership Development, Business Development, Social Media, Team Building, Management, Coaching, Sales, Networking, Customer Service, Salesforce.com, Business Networking, Screening, Budgets, Advertising, Event Management, Sourcing, Interviews, Team Leadership, Strategy, Team Management, Time Management, Marketing, Social Media Marketing, Event Planning, Online Advertising, Performance Management, Hiring, Public Speaking, Power Director, Cold Calling, Account Management, Teamwork, Strategic Planning, Talent Acquisition, Call Centers, Customer Satisfaction, Resume Writing, High-volume Recruiting, Research, Temporary Placement, Applicant Tracking...
Education
Florida State University 1991 — 1995
Bachelor's degree, Corporate Fitness and Nutrition/Leisure Studies
Parkview High School 1987 — 1991
Diploma
Frontline Performance Group 2010 - Present
Staffing Systems, Inc / AMR Staffing Services May 2004 - April 2010
Avis Budget Group January 1990 - March 2004
Avis Budget Group October 2000 - February 2004
Budget Rent a Car October 1998 - October 2000
Avis Budget Group November 1997 - October 1998
Avis Budget Group January 1990 - November 1997
Hertz September 1987 - January 1990
Skills
Operations Management, Sales, Process Improvement, Leadership, Strategy, Forecasting, Management, Team Leadership, Business Development, Team Building, Strategic Planning, Competitive Analysis, Change Management, Sales Management, New Business Development, Budgets, Customer Satisfaction, Training, Customer Service, Contract Negotiation, Customer Retention, P&L Management, Product Management, Analysis, Team Management
Education
Rio Hondo College 1983 — 1987
Business Management
Montebello High School
WeddingWire December 2012 - Present
Frontline Performance Group April 2011 - December 2012
Elite Wines September 2010 - April 2011
Raceit.com May 2009 - August 2009
University of Richmond May 2008 - August 2008
Lt. Dan’s Pinxto Party June 2007 - August 2007
Skills
Marketing, Spanish, Public Speaking, Microsoft Office, International Travel, Sales, Customer Service, Social Media, Microsoft Excel, Marketing Strategy, PowerPoint, Microsoft Word, Strategic Planning, Event Planning, Market Research, Business Development, Leadership Development, Fundraising, Team Building, New Business Development, Advertising, Coaching, Management, Budgets, Business Strategy, Change Management, Team Leadership, Account Management, Leadership, Contract Negotiation, Sales Management, Negotiation, Business Planning, Social Media Marketing, Analysis, Operations Management, Social Networking, Public Relations, Project Management, Customer Satisfaction, Forecasting, Human Resources, Training, Marketing Communications, Direct Sales, Event Management, Recruiting, Strategy, CRM, Process Improvement
Education
Rollins College - Crummer Graduate School of Business 2008 — 2010
MBA, International Business, Management
University of Richmond 2004 — 2008
BA, Spanish, Psychology, Dance
Frontline Performance Group October 2014 - Present
Sears Holdings Corporation February 2013 - October 2013
Kaplan University June 2009 - September 2012
Kaplan University July 2006 - June 2009
Lucky Brand Jeans April 2004 - July 2006
Skills
Admissions, Public Speaking, Coaching, Customer Service, Microsoft Office, Team Building, Team Leadership, Staff Development, Sales Management, PowerPoint, Research, Account Management, Microsoft Word, Social Media, Microsoft Excel, Project Management, Change Management, Training, Higher Education, Teamwork, E-Learning, Management, Nonprofits, Event Planning, Strategic Planning, Leadership, Time Management, Leadership Development, Recruiting, Adult Education, Sales, Human Resources, Process Improvement, Fundraising, Organizational..., Conflict Resolution, Policy, Employee Training, Interviews, Resume Writing, Career Counseling, College Recruiting, Employee Relations
Education
Kaplan University 2012 — 2014
Master of Science in Management, Project Management, 4.0
Florida Memorial College 2001 — 2005
Bachelor of Science in Business Administration
South Puget Sound Community College 2002 — 2003
Frontline Performance Group October 2010 - Present
Enterprise Rent-A-Car August 2002 - July 2010
William Pitt Student Union - University of Pittsburgh November 1998 - April 2002
Skills
Sales, Training, Customer Satisfaction, New Business Development, Leadership, Customer Retention, Customer Service, Account Management, Vehicles, Management, Operations Management, Cold Calling, Automotive, Marketing, Sales Management, Selling
Education
University of Pittsburgh 1998 — 2002
Bachelor of Science, Business Administration - Marketing
Frontline Performance Group September 2011 - Present
Enterprise Rent-A-Car April 2004 - September 2011
Combined Insurance January 2002 - January 2004
Skills
Automotive, Retail, Sales Management, New Business Development, Sales, Team Leadership, Management, Selling, Account Management, Customer Satisfaction, Customer Service, Profit, Team Building, B2B, Direct Sales, Marketing Strategy, Leadership, Sales Operations
Education
University of Cincinnati 1995 — 2001
BA, Marketing, Business
University of Cincinnati 1995 — 1998
Associate, Business
Frontline Performance Group September 2010 - Present
Enterprise Rent-A-Car May 2007 - November 2010
National Car Rental January 2003 - February 2006
Alamo Car Rental August 1997 - November 2002
Alamo Car Rental August 1997 - November 2002
Skills
Consultative Sales, Account Management, Market Analysis, Territory..., New Business Development, Contract Negotiation, Training & Development, New Account Acquisition, Competitive Analysis, P&L Responsibility, Client Relationship..., Cold Calling, Sales Skills Training, Sales Management, Selling, Management, Income Statement, Profit, CRM, P&L Management, Selling Skills, Leadership, Direct Sales, Team Leadership, B2B, Outsourcing, Program Management, Employee Training, Customer Service, Business Planning, Coaching, Customer Satisfaction, Sales Operations, Sales Presentations, Market Planning, Training, Salesforce.com, Sales, Project Planning, Market Research, Automotive, Sales Process, Strategy, Solution Selling, Team Building, Operations Management, Customer Retention, Business Development, Negotiation, Management Consulting
Education
The College of New Jersey 1990 — 1992
B.A., Psychology
Rowan College at Burlington County 1987 — 1990
A.A, Psychology
Delran High School 1983 — 1987
Frontline Performance Group June 2012 - Present
Hertz June 2008 - November 2011
Target Rent a Car February 2002 - February 2008
USA Air Force December 1995 - December 1999
Skills
Operations Management, Management Consulting, Management, Team Building, Coaching, Strategy, Change Management, Team Leadership, Performance Management, Strategic Planning, Business Strategy, Leadership Development, Leadership, Process Improvement, Sales, New Business Development, Sales Management, Business Development, Training, Customer Service
Education
Chapman University 1997 — 1998
34 approved Master Degree credits, Counseling Psychology, 3.92 GPA
Inter American University Of Puerto Rico 1990 — 1994
Bachelor of Arts (B.A.), Psychology, 3.43 Honor Cum Laude
BLUE REEF SPEARFISHING February 2014 - Present
Frontline Performance Group June 2012 - January 2014
Sovran/ Avis Budget Group June 2011 - June 2012
CarMax January 2008 - February 2011
Advance Hurricane Shutters February 2006 - January 2008
Skills
Team Building, Operations Management, Team Leadership, Coaching, Sales Management, Managing three..., Client/Customer..., Account Management, Inventory Management, Training, Customer Satisfaction, Sales, Retail, Management, Human Resources, Customer Retention, Leadership
Education
University of Phoenix 2012 — 2014
Bachelor's degree, Business, Management, GPA: 3.7
University of Phoenix 2007 — 2008
Associate's degree, Network Administration, GPA 3.6
AutoNation August 2013 - Present
AutoNation August 2013 - Present
Frontline Performance Group May 2012 - July 2013
Sunglass Hut July 2010 - August 2012
Skills
Excels, Analysts, Customer Satisfaction, Automobile, Customer Service, Management, Energetic Leader, Analytic Problem Solving, Marketing
Education
University of Massachusetts Boston 2008 — 2010
Biology, Anatomy
Frontline Performance Group January 2015 - Present
Payless Car Rental System, Inc. February 2013 - November 2014
Avis June 2010 - March 2011
Evolution Auto 2010 - 2011
Payless Car Rental System, Inc. May 2006 - August 2008
Skills
Consultancy, Direct Sales, Seminars, Car Rental, Customer Satisfaction, Management, Training, Sales, Operations Management, New Business Development, Coaching
Education
ITT Technical Institute-Jacksonville 2010 — 2013
A.S., Web Development
Seminole Community College 2004 — 2006
Frontline Performance Group June 2015 - Present
CareerBuilder.com December 2014 - June 2015
Campus Special (acquired by Chegg, Inc.) October 2013 - October 2014
Campus Special (acquired by Chegg, Inc.) September 2011 - October 2013
Liberty Mutual December 2010 - September 2011
Campus Special (acquired by Chegg, Inc.) May 2010 - May 2011
Liberty Mutual March 2010 - December 2010
Campus Special (acquired by Chegg, Inc.) May 2009 - March 2010
Skills
Cold Calling, Facebook, Selling, Social Networking, Lead Generation, Marketing, Leadership, B2B, Sales, Advertising, Account Management, Online Marketing, Digital Marketing, Social Media Marketing, Training, Management, Time Management, Public Speaking
Education
University of North Texas 2006 — 2010
BA in Marketing, Minor in Music
Acceller, Inc. February 2012 - Present
Frontline Performance Group October 2010 - January 2012
CellMinder February 2006 - November 2010
Connextions January 2001 - February 2006
Sprint April 1995 - January 2001
Skills
Contact Centers, Sales Operations, Quality Management, Workforce Management, Program Management, Operations Management, Training Delivery, Account Management, Management, Strategy, Strategic Planning, CRM, Call Centers, Team Building, Training, Vendor Management, Customer Experience, Leadership
Education
Seminole State College of Florida
Bachelor's Degree
University of Phoenix
Bachelor of Science (B.S.), Business Administration, Management and Operations
Frontline Performance Group 2012 - October 2013
Airgas October 2011 - May 2012
Enterprise Holdings, Inc., August 2007 - February 2010
Vanguard Car Rental October 2003 - July 2007
ANC Rental Corporation January 1998 - September 2003
Skills
Market Research, Business Development, Product Development, New Business Development, Pricing, Business Strategy, Sales, Pricing Strategy, Process Improvement, Management, Marketing Strategy, Leadership, Strategy, Sales Management, Budgets, Forecasting, Account Management, Strategic Planning, Negotiation
Education
Florida Atlantic University
BS, Business Administration/International Business and Trade
Frontline Performance Group September 2011 - Present
Skills
Sales, Training, Leadership, Team Building, Recruiting, Management, Income Statement, Customer Retention, Customer Experience, Marketing, Customer Service, Strategy, Sales Management, Cold Calling, Profit, Car Rental, Profit Maximization, Public Relations, New Business Development, Marketing Strategy, Contract Negotiation, Business Planning, Customer Satisfaction, P&L, Strategy Development, Team Motivation
Education
Bowdoin College 2001 — 2006
Bachelor of Arts Degree
American University 2005 — 2005
Bell Multicultural High School
Georgetown University
Frontline Performance Group 2015 - Present
Frontline Performance Group 2014 - 2015
Frontline Performance Group 2013 - 2014
Hilton Worldwide 2012 - 2013
Skills
Hospitality, Leadership, Sales, Resorts, Customer Service, Event Planning, Hotels, Management, Hospitality Industry, Hospitality Management, Event Management, Team Management, Tourism, Customer Satisfaction, Meeting Planning, Expense Auditing, Team Building, Sales Management, Marketing
Education
University of Central Florida 2011 — 2013
Bachelor of Science (BS), Hospitality and Tourism Management, Event Management
E*TRADE Financial Corporation March 2015 - Present
E*TRADE Financial May 2013 - March 2015
Frontline Performance Group December 2012 - May 2013
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2012
Bachelor of Business Administration (BBA), Managerial Science
Frontline Insurance October 2015 - Present
Frontline Performance Group May 2014 - September 2015
American Fidelity September 2012 - May 2014
Farmers Insurance November 2010 - May 2012
Horace Mann 1998 - 2010
Skills
Insurance, Training, Recruiting, Sales Management, Sales, Property & Casualty..., Management, Liability, Leadership, Employee Benefits, General Insurance, Term Life Insurance, Commercial Insurance, Life Insurance, Umbrella Insurance, Time Management, Casualty, presenting, Casualty Insurance
Education
Valencia College 1987 — 1988
Northern Virginia Community College
Frontline Performance Group July 2011 - Present
Frontline Performance Group August 2012 - December 2013
Frontline Performance Group July 2011 - August 2012
Thrifty Car Rental September 2007 - July 2011
Dollar Thrifty Automotive Group March 2004 - September 2007
Thrifty Car Rental September 2003 - March 2004
Thrifty Car Rental November 2000 - September 2002
Skills
Automotive, Retail, Profitability, Employee Engagement, Team Building, Team Management, Team Leadership, Profit Improvement, Profit & Loss Management, Car Rental, Strategy Development, Time Management, Profit Maximization, Profit, Marketing Strategy, Customer Retention, B2B, Performance Management, Budgets, Sales Management, Sales, Leisure, Business Planning, Sales Operations, Fleet Management, Coaching, Account Management, Management, Employee Training, Income Statement, Customer Experience, Negotiation, P&L Management, Leadership, Training, Strategic Planning, Strategy, Pricing, Customer Service, Customer Satisfaction, Operations Management, New Business Development, Outsourcing, Forecasting, Hospitality, Business Development, Contract Negotiation, P
Education
Concejalia de Juventud Las Rozas, Madrid
Associate's degree, Interior Design
Universidad Complutense de Madrid
Business Administration
CNL Financial Group June 2011 - Present
Frontline Performance Group January 2011 - June 2011
State Farm Insurance September 2009 - October 2010
Wet Seal, Inc October 2007 - June 2009
Maurices May 2007 - October 2007
Brookstone Communications 2005 - 2005
Skills
Marketing
Education
Liberty University 2005 — 2008
Business, Marketing
Frontline Performance Group February 2015 - Present
Front Line Performance Group May 2014 - February 2015
Frontline Performance Group January 2012 - May 2014
Frontline Performance Group 2011 - 2012
www.spot-dry.com 2005 - 2012
Frontline Performance Group 2010 - 2011
Vianney 2008 - 2009
Skills
Operations Management, Management, Customer Satisfaction, Team Building, Sales Management, Sales, Profit, Team Leadership, Performance Management, Strategic Planning, Account Management, Strategy, Coaching, Marketing Strategy, Automotive, New Business Development, Process Improvement, Leadership, Customer Service, Marketing, Forecasting, Training, Business Strategy, Consulting, Team Management, Customer Retention, Change Management, Budgets, Recruiting, Negotiation, Business Planning
Education
Cornell University 2014 — 2015
Executive Leadership Certificate, Executive Leadership
University of Miami - School of International and Continuing Education 2005 — 2005
Business Administration with emphasis in Buesiness Management, Business Admistration
Universidad Justo Sierra 1994 — 1999
marketing, Marketing
Downey Nissan January 2014 - October 2014
Frontline Performance Group June 2013 - December 2013
Budget Rent a Car 2007 - 2012
Skills
Sales Management, Strategic Planning, Customer Satisfaction, Microsoft Office, Cold Calling, Operations Management, Sales, Customer Service, Account Management, Sales Process, Inventory Management
Education
San Diego State University-California State University 2002 — 2005
Bachelor's degree, Communications
Frontline Performance Group September 2015 - Present
Transdev May 2013 - 2015
Transdev January 2012 - May 2013
Transdev June 2011 - January 2012
Skills
Project Cost Analysis &..., Process Improvement, Fluent in Spanish, Financial Reporting &..., Budget Management &..., Problem Resolution, Staff Supervision &..., DOT, OSHA, EPA..., Teamwork Project..., Oracle Experience, Proficient in Microsoft..., Training, Customer Satisfaction, Warehousing, Operations Management, Management, Transportation, Hiring, Pricing
Education
University of Central Florida
Bachelor’s Degree, Finance, 3.5
Hertz December 2013 - Present
Maui Longboards December 2009 - July 2013
Frontline Performance Group January 2011 - April 2012
Diamond Parking Services 2010 - 2011
Sears Holdings Corporation 2009 - 2010
Avis Budget Group 2003 - 2005
Avis January 2000 - January 2003
Cartemps USA Rental Car January 1998 - January 1999
Avis Rent a Car 1991 - 1992
Skills
Sales, Marketing, Account Management, New Business Development, Management, Sales Management, Marketing Strategy, Strategic Planning, Short Sales, Leadership Development, Transportation, Retail, Operations Management, Leadership, Event Management, Budgets, Training, Team Building, Negotiation, Contract Negotiation, Customer Service, Coaching, Team Leadership, Analysis, Entrepreneurship, Event Planning, Business Development, Social Media Marketing, Public Relations, Online Marketing, Small Business, Advertising, Management Consulting, B2B, Social Media, Business Planning, Direct Sales, Public Speaking, Selling, Start-ups, Social Networking, Marketing Communications, Time Management, Strategy, Business Strategy, Market Research, Sales Process, Profit, Customer Satisfaction, Customer Retention
Education
San Francisco State University 1997 — 1998
The University of New Mexico 1995 — 1997
Business
The University of New Mexico 1995 — 1997
Ray High School 1987 — 1990
Baker College September 2015 - Present
Jax Kar Wash May 2015 - Present
Clear Sunset Car Wash November 2014 - Present
Jax Kar Wash June 2012 - May 2015
Frontline Performance Group 2011 - 2012
ARAMARK January 2011 - June 2011
ARAMARK Corporation September 2006 - November 2010
Detroit Academy of Arts and Sciences September 2001 - April 2004
Detroit Public Schools September 1992 - June 2001
Volt Services Group/Hewlett Packard February 2000 - May 2000
Skills
WebEx, Photoshop, Adobe Acrobat, Crystal Reports, Illustrator, E-Learning, Flash, Captivate, HTML, SQL, FileMaker, Pagemaker, PHP, MySQL, DHTML, Leadership, Management, Nonprofits, Performance Management, Microsoft Office, Public Speaking, Customer Service, Training, Team Building, Sales, Coaching, Leadership Development, Strategic Planning, Event Planning, Program Management, Recruiting
Education
Capella University 2015 — 2016
Post Baccalaureate, Management Consulting
University of Phoenix 2008 — 2013
Doctor of Management (Ph.D.), Management in Organizational Leadership
Purdue University 1997 — 1999
Certificate of Completion, Earth and Atmospheric Sciences (Geology)
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1992
Master of Arts (M.A.), Mass Communications/Media Studies
Southern University and Agricultural and Mechanical College at Baton Rouge 1986 — 1991
Bachelor of Arts (B.A.), Journalism
Mackenzie High School 1981 — 1984
Diploma, College Prep
The Douglas Company August 2015 - Present
Fattmerchant October 2014 - August 2015
FRESHeTECH October 2013 - October 2014
Frontline Performance Group January 2013 - October 2013
Corona Cigar Company April 2010 - April 2013
Skills
Public Speaking, New Business Development, Management, Marketing, Business Strategy, Strategic Planning, Customer Service, Sales, Cigars, Social Media, Public Relations, New Product Development, Product Design, Research, Event Management, Teaching, Product Development
Education
University of Central Florida 2009 — 2013
Bachelor's Degree, Hospitality Administration/Management
East Ridge High School
HealthCare Support August 2015 - Present
Frontline Performance Group June 2015 - June 2015
Kings Collective, Inc. June 2014 - February 2015
Randolph College August 2011 - May 2014
Randolph College September 2013 - April 2014
Randolph College 2013 - 2014
Martha's Vineyard Museum June 2013 - August 2013
Skills
Event Planning, Social Media, Fundraising, Research, Facebook, Volunteer Management, Editing, Nonprofits, Community Outreach, Social Networking, Event Management, Higher Education, Microsoft Suites, InDesign, Phone Etiquette, Raiser's Edge, Microsoft Office, PowerPoint, Public Speaking
Education
Randolph College 2010 — 2014
Bachelor of Arts (B.A.), Art History/Museum Studies, Minor in Communications
Frontline Performance Group October 2013 - Present
SoftRock May 2007 - September 2013
Skills
Training, Employee Relations, Human Resources, Coaching, Team Building, Consulting, Public Speaking, Lead Generation, Customer Service, Social Networking, Leadership, Performance Consulting, Needs Analysis, Social Media, Social Media Marketing, Leadership Development, Sales, Marketing Communications, Recruiting, Marketing, Call Centers, Team Leadership, Time Management, Interviews, Employee Training, Management, Customer Retention, Cold Calling, Performance Management, Strategy, Personnel Selection, Direct Sales, Account Management, Business Development, Resume Writing, Salesforce.com, CRM, Customer Satisfaction, Technical Recruiting, Applicant Tracking..., Networking, Temporary Placement
Education
Stony Brook University 1998 — 2002
Bachelors, Psychology
Frontline Performance Group January 2014 - Present
WesTower Communications January 2013 - January 2014
NAPW 2014 - 2014
ZeroChaos 2010 - June 2012
PMI - Central Florida Chapter 2011 - 2012
Zero Chaos 2008 - 2010
ZeroChaos 2008 - 2009
Skills
Change Management, Risk Management, Leadership, Vendor Management, Project Management, Strategic Planning, Team Building, Process Improvement, Management, Recruiting, Training, Cross-functional Team..., Strategy, Leadership Development, Onboarding, Business Process..., Employee Training, Integration, PMP, Team Leadership
Education
eCornell 2010 — 2010
Certification, Project Leadership
University of Central Florida 2004 — 2007
Bachelor of Arts (B.A.), Organizational Communication, General
Frontline Performance Group August 2013 - Present
Holiday Inn Resort Lake Buena Vista August 2008 - Present
Radisson Resort Orlando Celebration September 2004 - August 2008
Radisson Resort Orlando Celebration September 2004 - August 2008
Holland America Line October 2000 - May 2004
Holland America Cruise Line October 2000 - May 2004
Skills
Proficient in Word,..., Public Relations, Trade Shows, Sales Management, Customer Service, Management, Hotels
Education
Fort Lewis College 1996 — 2000
BA, Marketing
Polo Gear USA June 2013 - Present
Frontline Performance Group December 2011 - June 2013
Sir Speedy Printing December 2009 - December 2010
Dish Network LLC July 2008 - December 2009
WHQT - HOT December 2006 - July 2008
Enterprise Rent-A-Car September 2002 - December 2006
MBNA Marketing Systems September 1998 - July 2002
IKON Office Solutions June 1996 - October 1998
Skills
Advertising, Graphic Design, Marketing, Marketing Strategy, Sales, Adobe Creative Suite, Social Media Marketing, Motion Graphics, Account Management, Brochures, Web Design, Mac, Illustrator, B2B, New Business Development, Retail, Direct Mail, Leadership, Creative Direction, Event Planning, Customer Retention, Management, Market Research, Sales Operations, Selling, Training, Online Marketing, Cold Calling, Online Advertising, Email Marketing, Social Media, Social Networking, Photoshop, Digital Marketing, Brand Development, Marketing Communications, Digital Media, Customer Service, Integrated Marketing, InDesign, Graphics, Team Building, Photography, Team Leadership
Education
Digital Media Arts College 2010 — 2012
BFA, Graphic Design
Tuskegee University
Frontline Performance Group January 2014 - Present
Tuscawilla Country Club, RDC Golf Group November 2011 - December 2013
Distribution and Service, Inc. August 2008 - November 2008
Skills
Sales, Management, Golf Instruction, Sports Marketing, Club Operations, Tournaments, Professional Sports, Service-Based Sales, Customer Service..., Retail, Coaching, Public Speaking, Player Development, Marketing Management, Customer Service, Team Building, Leadership, Strategic Planning, Sales Management, Team Leadership, Strategy, Customer Satisfaction, Marketing Strategy, Account Management
Education
University of Notre Dame 2004 — 2008
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Naylor, LLC September 2013 - Present
Seasonal Calendar Development May 2009 - September 2013
Frontline Performance Group April 2012 - January 2013
Skills
Sales, Marketing, Marketing Strategy, Management, Advertising, Customer Service, Management Consulting, Inventory Management, SEO, Hospitality, Account Management, Sales Management, Team Building, Microsoft Suites, Adobe Creative Suite, SPSS, Quickbooks, CRM, B2B, Customer Satisfaction, Business Analysis, Sales Operations, QuickBooks, Microsoft Office, Social Media Marketing
Education
Georgia State University - J. Mack Robinson College of Business 2007 — 2011
BBA, Marketing, 3.3
Seelye Auto Group July 2015 - Present
Johnson City Toyota Hudson Auto Group January 2014 - July 2015
Integrated Supply Network (ISN) March 2010 - March 2013
Frontline Performance Group December 2008 - August 2010
Rochester Auto Group April 2006 - February 2008
North Bay Auto Group May 2004 - March 2006
JM&A February 2002 - November 2004
Skills
Coaching, Employee Engagement, Start-ups, Team Building, Performance Management, Organizational..., Sales Compensation Plans, Executive Compensation..., Leadership Development, Cross-cultural Teams, Operating Budgets, Department Budgeting, Sales Management, Negotiation, Team Leadership, Customer Service, Account Management, Training, Customer Retention, Leadership, Sales, Sales Compensation..., Recruiting, Customer Satisfaction, Automotive
Education
Grand Valley State University 2005 — 2006
BS, Organizational Management
Frontline Performance Group 2013 - 2015
Marriott International 2012 - 2013
Old Edwards Inn and Spa 2008 - 2010
Skills
Leadership, Sales, Event Management, Hospitality, Hospitality Management, Customer Service, Time Management, Marketing, Microsoft Office, Strategic Planning, Banquets, Event Planning, Social Media, Public Relations, Restaurant Management, Catering, Food, Front Office, Hotel Management, Meeting Planning, Micros, Prezi, Promotions, Research, Revenue Analysis, Tourism, Outside Sales, Inside Sales, Consultative Selling, Account Management, Cold Calling, Lead Generation, Sales Automation, CRM, Negotiation, Long Term Relationship..., Social Networking, Team Building, Management, Customer Satisfaction, Sales Management, Training, Marketing Strategy
Education
Florida State University - College of Business
Bachelor of Arts (BA), Hospitality Administration/Management
Global ETS September 2014 - Present
ProfitMax Consulting October 1994 - Present
Frontline Performance Group 2011 - Present
Total Fleet Solutions 1994 - 2012
Dollar Rent a Car 1991 - 1994
Skills
Teaching, Public Speaking, Research, Customer Service, Training Delivery, Business Development, New Business Development, Consulting, Coaching, Management Consulting, Pricing Strategy, Training, Management, Sales, Retail, Customer Retention, Leadership, Strategy, Team Building, Leadership Development, Team Leadership, Business Strategy, Business Planning, Operations Management, Sales Management, Strategic Planning, Marketing, Negotiation, Account Management, Customer Satisfaction, Marketing Strategy, Performance Management, Profit
Education
University of Oklahoma 1989 — 1991
Bachelor's degree, Secondary Education and Teaching
Northeastern Oklahoma A&M College 1987 — 1989
Associate's degree, Secondary Education and Teaching
Newman Smith HighSchool 1985 — 1987
Frontline Performance Group October 2010 - Present
Copart Auto Auction June 2008 - September 2012
vHealth 2008 - 2011
Mercedes Benz Financial October 2001 - April 2008
2Attend Solutions LLC August 2006 - December 2007
Khoury Consulting Inc. May 2000 - October 2001
Pro Staff Professional Staffing May 1998 - May 2000
Enterprise Rent-A-Car October 1986 - October 1997
Skills
Sales, Operations Management, Negotiation, Management, Business Development, Inventory Management, Start-ups, Change Management, Marketing, Customer Retention, Leadership, Human Resources, Account Management, Sales Management, Profit, Automotive, Retail, Vehicles, Sales Process, Team Building, Customer Satisfaction, New Business Development, Sales Operations, Strategic Planning, Customer Service, Forecasting
Education
Governors State University 1982 — 1983
BS, Management/Marketing
Governors State University 1981 — 1983
Eastern Illinois University 1978 — 1982
BS, Management/Marketing
Frontline Performance Group July 2015 - Present
Prada August 2013 - Present
Michael Kors January 2012 - August 2013
Michael Kors December 2010 - January 2012
Michael Kors February 2010 - December 2010
Nike 2006 - 2009
Coach November 2004 - September 2007
Skills
Photoshop, Photography, Digital Photography, Microsoft Office, Portrait Photography, Microsoft Word, Social Media, PowerPoint, Microsoft Excel, Lightroom, Graphic Design, Adobe Creative Suite, Customer Service, Image Editing, InDesign, Styling, Visual Merchandising, Apparel, Merchandising, Fashion, Retail Sales, Window Displays, Store Management, Retail, Trend Analysis, Loss Prevention, Luxury Goods, New Store Openings, Sales, Marketing Strategy, Business Strategy, Strategic Planning, Public Speaking, Sales Management, Social Media Marketing, Strategy, Employee Engagement
Education
University of Central Florida 2011 — 2013
Bachelor of Arts (B.A.), Visual Arts and Emerging Media Managment
Palm Beach State College 2009 — 2011
Associate of Arts (AA), General Studies
Savannah College of Art and Design 2007 — 2008
Bachelor of Fine Arts (BFA), Photography
Frontline Performance Group January 2013 - Present
Avis/Budget Group 2008 - October 2012
Verizon Wireless June 2002 - May 2008
Amadeus February 2000 - May 2001
Skills
Customer Retention, Customer Satisfaction, Operations Management, Sales Management, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Direct Sales, Process Improvement, Retail, Strategic Planning, Sales Presentations, Public Speaking, Inventory Management, Management, Leadership
Education
Cleveland State University
Bachelor of Business Administration (BBA)
Elyria Catholic High School
Douglas County School District August 2013 - Present
Frontline Performance Group June 2010 - July 2013
Advantage Rent A Car 2003 - 2006
Skills
Team Building, Coaching, Strategic Planning, Sales Management, Change Management, Performance Management, Leadership, Sales, Operations Management, Account Management, New Business Development, Leadership Development, Customer Satisfaction, Management, Training, Strategy, Marketing, Team Leadership, Customer Service
Education
Colorado State University 1997 — 2001
BS, occupational therapy
Frontline Performance Group October 2010 - Present
Yum! Brands May 2009 - August 2010
Advantage Rent a Car 2006 - 2009
Vanguard Car Rental 2000 - 2006
Skills
Operations Management, Customer Satisfaction, Team Building, Profit, Income Statement, Fleet Management, Recruiting, Sales Management, Leadership, Forecasting, Change Management, Account Management, Management, Sales, P&L, P&L Management
Education
Texas Tech University
Vykon Solutions August 2015 - Present
Advantage Rent A Car September 2007 - June 2015
Alamo/ National Rent A Car March 2006 - September 2007
FedEx Kinko's 2005 - 2006
Frontline Performance Group 1997 - 2005
DOLLAR RENT A CAR 1994 - 1997
Skills
Sales Director, New Business Development, Profit Maximization, Revenue Growth..., Strategic Planning, Training & Development, Recruiting, Customer-focused Service, Team Building, Incentive Programs, Sales Management, Operations Management, Account Management, Persuasive Speaker
Education
Arizona State University
Frontline Performance Group October 2010 - October 2012
AVIS RENT A CAR June 2007 - July 2009
Skills
Customer Satisfaction, Operations Management, Customer Service, Team Building, Negotiation, Budgets, Profit, P&L, Strategic Planning, Sales, Outlook, Inventory Management, English, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Windows
Education
San Diego State University-California State University 2001 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.8
Frontline Performance Group October 2014 - Present
Dollar Thrifty Automotive Group January 2013 - October 2014
WorkPlace Systems March 2010 - 2012
Enterprise Rent-A-Car October 2005 - November 2009
Skills
SaaS, Account Management, Sales, Training, Business Development, Sales Management, Forecasting, Process Improvement, Marketing, Operations Management, Project Management, Retail, Management, Customer Service, Change Management, Workforce Management, Contract Negotiation, Process Scheduler, Coaching, Salesforce.com, CRM, Team Building, Leadership, Customer Satisfaction, Cold Calling, Recruiting, Time Management, Insurance, Employee Training, Profit, Hiring, Interviews, Microsoft Office, Leadership Development, Public Speaking, College Recruiting, Property, Software Implementation, Professional Services, Team Management
Education
Concordia University-River Forest 2002 — 2005
BA, Management/Marketing
Alternative Claims Management January 2015 - Present
Frontline Performance Group October 2009 - Present
Michaels Leasing, Inc October 2006 - April 2013
Car Rental Operations and Management Consulting April 1981 - October 2006
Skills
Sales Management, Management, Budgets, Profit, Operations Management, Team Building, Customer Satisfaction, New Business Development, Contract Negotiation, Strategic Planning, Team Leadership, Account Management, Sales, Marketing Strategy, Process Improvement, Negotiation, Customer Service, Business Development, Marketing, Training
Education
University of Central Florida 1989 — 1992
Business Administration and Management, General
Frontline Performance Group May 2013 - Present
Cheddar's Casual Cafe 2009 - Present
Enterprise Rent-A-Car August 2011 - November 2012
Skills
Customer Service, Microsoft Office, Foreign Languages, Bartending, Management, Computer Hardware, Sales, Marketing
Education
Lamar University 2005 — 2011
Bachelor of Business Administration (BBA), Management Information Systems, General
Frontline Performance Group June 2013 - Present
Fredericksburg City Schools August 2012 - December 2012
Rappahannock Legal Services January 2012 - May 2012
Skills
Data Entry, Data Analysis, Data Collection, Written & Verbal..., Microsoft Office, SPSS, Organization &..., Critical Thinking, Community Outreach, Research
Education
Armstrong State University 2012 — 2015
Master of Arts, Early Childhood Education and Teaching
University of Mary Washington 2011 — 2012
Bachelor of Liberal Studies, Sociology
Germanna Community College 2008 — 2009
Associate of Arts and Sciences (AAS), General Studies