Geek Squad
Industry: Company
DescriptionGeek Squad Inc. is a subsidiary of American multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota. Customer service: 0800 049 6190 Founder: Robert Stephens Founded: 16 June 1994 Parent organization: Best Buy Headquarters: Richfield, Minnesota, United States Number of employees: 20,000
Geek Squad List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Geek Squad. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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5,310 Geek Squad employees in database. Find out everything there's to know about Geek Squad employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Geek Squad Employees
Cray Inc. May 2013 - Present
Sysco Foods February 2011 - December 2012
Starbucks August 2010 - October 2011
Geek Squad February 2008 - February 2011
UPS July 2007 - February 2008
Skills
XP, Computer Hardware, Windows 7, Active Directory, Computer Repair, Customer Service, Technical Support, Software Installation, Troubleshooting, Windows, Wireless Networking, VPN, Help Desk Support, Servers, Inventory Management, Customer Satisfaction, Networking, Microsoft Office, Microsoft Exchange, Windows Server, Network Administration
Education
Green River Community College 2007 — 2009
In Progress, Information Technology
ACES Iowa June 2013 - February 2014
Beecher Law February 2013 - June 2013
CBE Group June 2012 - November 2012
Geek Squad August 2011 - December 2011
Skills
Retail Sales, Merchandising, Customer Service, Customer Satisfaction, Quick & Eager Learner, Highly personable, Determination, Process Focused, Troubleshooting, Active Directory, Laptops, Software Installation, CCNA, Workstations, Windows Server, Access, Group Policy, System Administration, Network Administration, Windows 7, XP, Information Technology, Computer Hardware, VMware, Servers, A+ Certified, Windows, Cisco IOS, DHCP, Microsoft Exchange, Operating Systems
Education
Hawkeye Community College 2011 — 2013
Network Administration and Engioneering, Information Technology
City of Reno August 2015 - Present
Richard J. Greenstone, Attorneys & Counselors at Law September 2014 - May 2015
Golden Gate University School Of Law August 2012 - May 2015
Bay Area Legal Aid May 2014 - August 2014
Geek Squad November 2005 - August 2012
Skills
Intellectual Property, Information Technology, Trademarks, Copyright Law, Computer Repair, Computer Network..., Computer Proficiency, Computer Hardware, Networking, Microsoft Office, Research
Education
Golden Gate University, School of Law 2012 — 2015
Doctor of Jurisprudence, Specialization in Intellectual Property
Architel® May 2015 - Present
Geek Squad November 2013 - February 2015
Wellesley Island State Park June 2011 - October 2014
Jefferson Community College August 2012 - December 2012
US Census Bureau March 2010 - May 2010
Meta Biomed September 2009 - November 2009
Skills
Programming, C++, Java, XHTML, JavaScript, Microsoft Office, Network Design, Windows Server, Customer Service, Teaching, Presentations, Time Management, Japanese, Computer Hardware, Windows, PowerPoint, Public Speaking, Troubleshooting, Community Outreach, Microsoft Excel, Research, Leadership
Education
Jefferson Community College 2011 — 2012
AAS, Computer and Information Technology
Hamilton College 2004 — 2008
Bachelor of Arts (B.A.), Asian Studies/Civilization
Diamond Foods, Inc. October 2008 - Present
Beverages and More July 2006 - September 2008
Geek Squad August 2004 - July 2006
Applied Biosystems March 2000 - July 2004
Pacific Bell Directory January 1998 - July 2000
Skills
Troubleshooting, JD Edwards, Process Improvement, Software Documentation, Team Leadership, Oracle, Customer Service, DNS, TCP/IP protocols, OSI Model, WLAN, Mac OS X, Blackberry Enterprise..., Polycom Video..., ShoreTel, Siemens HiPath, Windows 7, Active Directory, Networking, Router Configuration, Cisco Routing &..., Microsoft Office, Smartphones, Remote Desktop, Ghost Imaging, Xerox Printers, LAN-WAN, Firewalls, Operating Systems, VPN, Disaster Recovery, OS X, Help Desk Support
Education
California State University, Fresno
Heald College-Concord 2005 — 2006
Microsoft MCSE
Heald College-Concord 2006 — 2007
Cisco CCNA
Heald College-Concord 1996 — 1998
Applied Science/Computer Technologies
Solano Community College
Comcast Cable January 2013 - Present
Geek Squad March 2007 - Present
BestBuy/GeekSquad October 2003 - June 2012
Best Buy October 2004 - March 2007
Tiyohali Electric January 2006 - January 2007
Skills
Car Audio installations, Alarm Installation, 12/24 Volt..., Custom Installations, Custom Fabrication, Electrical, Soldering, Troubleshooting, Power Tools, Hand Tools, Machine Operator, Technology Integration, Technology..., Technologically Savvy, Fast Learner, Mechanically Inclined, Computer Hardware, Hardware Installation, Software Installation, Customer Acquisition, Customer Service, Solution Provider, Over the Phone Customer..., Customer Retention, Sales Process, Sales Support, Customer Satisfaction, Great People Skills, Great Communication, Bilingual-Spanish, Merchandising, Space Planning, Inventory Valuation, Physical Inventory, General Administration, Organizing, Data Entry, Data Analysis, Inventor, Self Starter, Self Driven, Self Managed, Multitasker, Hard Worker, Laptops, Inventory Control, Communication, Sales Operations, Networking, Electricians
Education
Heald College
Associate, Applied Science; Electronics Technology
Geek Squad September 2014 - Present
Contact My Buyer llc November 2011 - Present
Dyna Plas Limited / Delta Packaging Limited August 2008 - April 2011
Local Government Association February 2004 - February 2006
Hammersmith Hospital January 2003 - January 2004
Ipswich Town FC March 2001 - December 2002
Office of the Rail Regulator October 1998 - January 2001
RBC formerly Royal Bank of Trinidad and Tobago March 1996 - August 1997
Skills
Customer Service, ITIL, Team Leadership, Team Building, Requirements Analysis, Customer Relations, Planning, Research, Business Analysis, Problem Solving, Analysis, Microsoft Office, Troubleshooting, Excel, Databases, Word, Computer Hardware, Windows, CAPM/PMP/PMBOK..., CAPM, Excellent written and..., Project Management, Project Documentation, Budget Monitoring, Microsoft Word, Project Planning, Management, Strategy, Access, Microsoft Excel, Networking, Software Documentation, Telecommunications, Information Technology
Education
Long Island University, Brooklyn Campus 2006 — 2008
Masters, Computer Science, GPA 3.8
Goldsmiths College, U. of London 1994 — 1998
Bachelors, Computing and Information Systems, GPA 3.0
Ingredion Incorporated December 2014 - Present
Heald College April 2012 - April 2015
The Home Depot November 2009 - December 2014
Restoration Hardware July 2007 - September 2009
Geek Squad March 2007 - July 2007
RadioShack March 2000 - March 2007
Skills
Network Administration, Networking, Ethical Hacking, Windows Server, Active Directory, Servers, Troubleshooting, Windows 7, Computer Hardware, Laptops, Cisco Technologies, Hardware, Network+, Windows, Software Installation, Help Desk Support, Technical Support, DNS, Microsoft Exchange, Network Security, Information Technology, A+ Certified, Security+, Server Administration, Printers, System Administration, Computer Repair, DHCP, Wireless Networking, Microsoft Certified..., Microsoft Technologies, Project+, Server+, Windows XP Pro, Remote Desktop, CompTIA A+ Certification, Operating Systems, CIW, Domain Controller, RODC, Disk Management, TCP/IP, CCNA, Network Design, MCITP, MCSA, Computer Maintenance, Microsoft Office 2007, Cisco Routers, CompTIA
Education
Western Governors University 2014 — 2016
Master's degree, Information Security and Assurance
Western Governors University 2011 — 2013
Bachelor in Science, Network Administration
Heald College 2010 — 2011
Network Systems Administration, Computer Networking
Heald College 2001 — 2002
Best Buy January 2010 - Present
Geek Squad 2009 - 2010
Best Buy for Business 2007 - 2009
Skills
Audio Engineering, Video, Automation, Sales Management, Retail, Sales Operations, Product Management, Sales, Solution Selling, Team Leadership, Account Management, Troubleshooting, Customer Service, Product Marketing, Customer Satisfaction, Direct Sales, Computer Hardware, Sales Process, Training, Wiring Diagrams, Video Walls, Digital Signage, Mobile Electronics, NEC, Home Automation, Consumer Electronics, Home Theater, Management, Customer Experience, P&L Management, Team Building
Education
Fallston High School 1995 — 1998
Harford Community College
Computer Science
Bowhead September 2014 - Present
CSC April 2014 - September 2014
CSC May 2012 - April 2014
Chaser Aerodynamics March 2010 - April 2011
Geek Squad April 2008 - June 2010
Skills
System Administration, Powershell, Windows Server, Security+, VMware, Computer Technician, IIS, Databases, Help Desk Support, Networking, Disaster Recovery, Windows 7, Remote Desktop, Network Security, VMware Infrastructure, Virtualization, Programming, C++, C, VB.NET, ASP.NET MVC, Java, Object Oriented Software, Security Clearance, Shell Scripting, Patch Management, PKI, Active Directory, Assembly Language, Visual Studio, BMC Remedy, Customer Service, VPN, DHCP, DNS, Python, Cluster Management, Operating Systems, Servers
Education
Harford Community College 2011 — 2013
Associate's Degree, Computer Science, 3.78
Harford Technical High School 2004 — 2008
Computer and Networking Technology
JoBlo Media Inc. August 2009 - Present
Flix66.com April 2010 - March 2012
Native Signs and Lighting July 2008 - March 2010
Geek Squad April 2007 - March 2008
Geek Squad October 2005 - April 2007
Skills
New Media, Copy Editing, Blogging, Digital Media, Journalism, Editorial, Editing, Newspapers, News Writing, Online Journalism, Social Media, Film, Web Content, Facebook, Storytelling
Education
University of North Texas
Bachelor of Arts (BA), English (Concentration in Creative Writing)
Grayson County College
Associate's degree, General Studies
Geek Squad February 2013 - Present
Apple April 2013 - Present
Chick-fil-a July 2010 - Present
Germanna Community College (Intern/Student) August 2012 - December 2012
Germanna Community College August 2010 - May 2012
Net Connix May 2011 - August 2011
Skills
Graphic Design, Art, Network Security, Web Design, Information Technology
Education
Germanna Community College 2006 — 2012
Informations Systems, Management Information Systems, General
Germanna Community College 2006 — 2008
Microcomputer Applications for Business
Germanna Community College 2006 — 2011
E-commerce, Information systems
Zappos Family of Companies August 2012 - Present
Zappos Family of Companies October 2011 - August 2012
Zappos Family of Companies February 2011 - October 2011
Zappos Family of Companies September 2010 - February 2011
Zappos Family of Companies October 2009 - September 2010
Geek Squad December 2006 - October 2009
Geek Squad May 2006 - November 2006
TruGreen LandCare January 2006 - April 2006
Skills
Troubleshooting, Employee Relations, Microsoft Office, PowerPoint, Outlook, Payroll, Process Improvement, Windows, Microsoft Word, Microsoft Excel, Enterprise Content..., Workday, Problem Solving, SaaS, Data Analysis, ADP ezLaborManager, ADP Payforce, Jobvite, Inventory Management, Sales, PeopleSoft, Training, Employee Benefits, Business Analysis, Time Management, Analysis, Quality Assurance, Integration, Customer Service, HRIS, Personnel Management
Education
Harding University 2001 — 2005
BBA, Marketing
ISD - Information Strategy Design February 2014 - Present
Safeguard Security & Communications November 2012 - January 2014
ProNet Solutions October 2010 - November 2012
PCA SKIN April 2010 - October 2010
Avertech June 2009 - November 2009
Cyber Advisors June 2008 - July 2009
Geek Squad May 2005 - May 2008
Skills
Active Directory, Windows Server, VMware, Microsoft Exchange, Group Policy, VMware ESX, Citrix, System Administration, Servers, DNS, DHCP, Blackberry Enterprise..., Backup Exec, Citrix Metaframe, Disaster Recovery, Cisco Call Manager, ShoreTel, Solarwinds, Windows 7, Windows XP Pro, Cisco Routing &..., Microsoft Office, Training, Core Banking, Fidelity, Jack Henry, Fiserv, Harland, SQLite, Microsoft SQL Server, Ironport, Software Documentation, Cisco Routers
Education
Glendale Community College 2005 — 2009
Geek Squad July 2014 - Present
Best Buy April 2014 - July 2014
Best Buy February 2011 - April 2014
Best Buy September 2009 - February 2011
Skills
Customer Service, Sales, Retail, Management, Merchandising, Leadership, Sales Management, Team Leadership, Training, Customer Satisfaction, Social Media
Education
Grand Rapids Community College 2009 — 2012
Business, Management, Marketing, and Related Support Services
Michigan Technological University 2008 — 2009
Computer Science
Geek Squad April 2014 - Present
CARI.net July 2013 - February 2014
Hollister Co. February 2013 - July 2013
Friends of Cats Association April 2011 - June 2011
AYSO August 2003 - November 2006
Skills
HTML scripting, CSS, CompTIA A+ Essentials, JavaScript, PHP, HTML 5, Operating Systems, Troubleshooting, Computer Hardware, Customer Service, System Administration, Networking, Network Administration, Windows Server, Microsoft Office, VMware, Technical Support, Network Security, Servers
Education
Grossmont College 2012 — 2014
Computer and Information Sciences, General
Santana High School 2007 — 2011
Vector Engineering August 2011 - Present
Family Video March 2011 - August 2011
Geek Squad August 2009 - January 2011
Marcus Theatres September 2007 - April 2008
Skills
Customer Service, Customer Satisfaction, Technical Support, Troubleshooting, Computer Knowledge, Linux, Windows, Microsoft Office, Social Media, Computer Hardware, Hardware
Education
University of Phoenix 2009 — 2010
Computer Science
Hennepin Technical College 2008 — 2009
Computer Science
Jordan High School 2004 — 2008
High School Diploma, Mathematics, Computers, English
Geek Squad March 2015 - Present
Geek Squad March 2015 - Present
CPR - Cell Phone Repair July 2014 - January 2015
Target August 2013 - July 2014
Target August 2013 - January 2014
Harper College May 2013 - August 2013
Island Foods May 2011 - August 2011
Skills
IT Operations, IT Consulting, Administrative..., Corporate Communications, Customer Service, Typing Speed 75 WPM, Oral & Written..., Technical Support, Software Troubleshooting, Computer Hardware..., Microsoft Office, Windows 7, Windows 8.1, Windows 10, iOS, Android, OS X, Data Analysis, Electronics Repair, Consumer Electronics, Water Damage Restoration, Refurbishments, Highly motivated..., Learning Quickly, Close Attention to..., Critical Thinking, Organization, Creative Problem Solving, Self Learning, Clerical Skills, Adobe Creative Suite, Inductive Reasoning
Education
Harper College 2012 — 2015
General Education Courses
Local Community Bank March 2014 - Present
Financial Services, Inc October 2006 - March 2014
Geek Squad June 2005 - August 2006
Best Buy, Incorporated January 2000 - January 2006
Geek Squad May 2004 - June 2005
H&R Block October 2003 - May 2005
Skills
Windows 7, Network Administration, Symantec Antivirus, Symantec Endpoint..., Backup Exec, Wireless Networking, Windows Server, OS X, Technical Support, Servers, XP, IT Management, Windows, Software Documentation, Visio, Group Policy, Operating Systems, Integration, Security, Troubleshooting, Hardware, Databases, Testing, Laptops, ESXi, Software Installation, System Deployment, Networking, WAN, 2008 R2, Windows XP Professional, Windows Server 2003, Windows Server 2008, Mac OS X, Windows Server 2008 R2, Data Center, LAN-WAN, Windows XP, Computer Security, Network Security, Antivirus
Education
William Paterson University of New Jersey 2005 — 2012
History
Gibbs College 2001 — 2002
Computer Network Administrator, Computers, Networking
Gibbs College 2001 — 2002
of Applied Science Degree, Computer Network Administration
William Paterson University of New Jersey 1999 — 2001
Computer Science
Ellis Law Group LLP May 2013 - Present
Moss & Hough November 2011 - April 2013
Phil Neal Walker Law August 2011 - December 2011
San Francisco Superior Court January 2011 - April 2011
Golden Gate University School of Law October 2010 - March 2011
Asian Law Caucus August 2010 - December 2010
Golden Gate University School of Law September 2010 - September 2010
Bay Area Legal Aid January 2010 - May 2010
The Law Office of Hong Chew/Higginbotham Law Group May 2009 - August 2009
Geek Squad July 2007 - August 2008
Skills
Legal Research, Legal Writing, Civil Litigation, Legal Assistance, Westlaw, Motions, Legal Advice, Pleadings, Depositions, Arbitration, Trials, Employment Law, Trial Practice
Education
Golden Gate University, School of Law 2008 — 2011
Doctor of Jurisprudence
St. Mary's College of California 2002 — 2006
Bachelor of Arts, History
Green Earth Computers June 2009 - Present
Worlds Apart Games (Pioneer Valley Gamer Collective) January 2008 - Present
H&R Block November 2008 - April 2009
TechCavalry February 2006 - September 2008
Geek Squad March 2005 - March 2006
Skills
1-1 Computer Training, Wireless Networking, Computer Repair, Computer Hardware, Computer Forensics, Windows 7, Windows, Mac OS X, Apple, Data Recovery, Remote Support, Viruses, Spyware, Computer Security, Internet Services, Troubleshooting, Mac, Operating Systems, Linux, Software Installation, Malware Analysis, Microsoft Office, Printers, XP, Laptops, Hardware, Network Administration, Antivirus, Computer Maintenance, Desktop Support, Workstations, On-site Support, Technical Advisory, Small Business, Technical Support, Computer Proficiency, OS X, Android, Microsoft Exchange, Virus Removal, Entrepreneurship, Help Desk Support, Ubuntu, Security, Network Security, DNS, Firewalls, TCP/IP, Windows Server, VMware
Education
Hampshire College 2004 — 2004
Media Literacy Cultural Studies and Education
Northfield Mount Hermon 2000 — 2004
Diploma, Computers, Math, Media Literacy
Merge Healthcare August 2015 - Present
Merge Healthcare March 2013 - August 2015
Geek Squad November 2011 - February 2013
Eddie Bauer July 2010 - September 2010
Eddie Bauer May 2007 - December 2008
Skills
Computer Repair, Customer Service, Writing, Word Processing, Computer Maintenance
Education
University of California, Los Angeles 2008 — 2011
Bachelor of Arts, Political Science & Japanese
Grossmont College 2006 — 2008
Geek Squad December 2014 - Present
Best Buy April 2014 - December 2014
Best Buy August 2013 - April 2014
Best Buy September 2012 - August 2013
Love Culture Inc April 2011 - April 2012
Macy's November 2008 - April 2011
Bath & Body Works May 2008 - May 2009
Skills
Customer Service, PowerPoint, Outlook, Fast Learner, Microsoft Excel, Microsoft Word, SAP, SPSS, Word, Excel, 120 WPM, Big Box, Loss Prevention, Planograms, Leadership Development, Store Operations, Sales, Retail Sales, Shrinkage, Visual Merchandising, Inventory Management, Inventory Control
Education
Grand Valley State University 2006 — 2012
Bachelor of Science, Interdisciplinary Studies with an Emphasis in Business Management
Lake Orion High School 2002 — 2006
Geek Squad February 2013 - Present
Geek Squad October 2010 - February 2013
Digentech Solutions June 2000 - November 2010
Skills
Mac OS, Microsoft Office, Microsoft Exchange, Windows Server, Server Administration, Server Architecture, Networking, Business Networking, Customer Service, Customer Support, Online Support, Virus Removal, Troubleshooting, Network Administration, Network Architecture, Network Engineering, Network Security, Network Design, Operating Systems, Hardware
Education
Heald College-Hayward 2002 — 2004
Associate of Science (A.S.), Network and System Administration/Administrator
Catalent Pharma Solutions May 2014 - July 2015
Geek Squad August 2005 - August 2012
Skills
Microsoft Office 2007, Hardware Diagnostics, Windows, Virus Removal, Bioburden, Endotoxin, Sterility Assurance, Quality Assurance, SOP, FDA GMP, Microsoft Office 2003, Office 2010, Autoclave, Hardware Installation, Team-oriented, Microbiology, Cloud-based, Networking, Network Security, Apple, Team Management, Budget Monitoring, Budget Setting, Staining, Bacteriology, Bacterial Genetics, Bacterial Identification, Bioinformatics, Communication, Fungal, Hardware Analysis, Electronics Repair, Computer Repair, Team Building, Sales, Lotus, Biotechnology, Life Sciences, GMP, Laboratory, Pharmaceutical Industry, Molecular Biology
Education
Western Illinois University 2011 — 2013
Bachelor of Science (B.S.), Microbiology, Forensic Chemistry, General
Harper College 2009 — 2011
Associate of Arts (A.A.)
HILogics July 2012 - Present
Geek Squad May 2003 - June 2012
Geek Squad June 2005 - August 2010
Best Buy February 2001 - May 2003
Skills
Windows Server, Mac OS X, Windows, iPhone, Android, VoIP, American Contractor, Microsoft Exchange, Small Business Server, Watchguard, Sonicwall, Networking, Windows Mobile, IT Infrastructure..., Technology Integration, Technology Solutions..., OS X, Wireless Networking, Management, Computer Repair, Customer Satisfaction, Windows 7, Active Directory, Customer Experience, XP, Computer Hardware, Training, VPN, Hardware, DNS, Technical Support, Software Installation, Troubleshooting, Servers, System Administration, Operating Systems, P&L Management, Security, Project Management, Network Security, Windows Vista, Computer Security, Help Desk Support, Laptops, Microsoft Technologies, IT Strategy, DHCP, Network Administration, Information Technology, Integration
Education
Heald College-San Francisco 1999 — 2001
Associate of Science (A.S.), Information Technology
George Washington University August 2012 - Present
Geek Squad September 2006 - July 2012
Ciphent June 2007 - November 2007
Caruso Homes September 2006 - June 2007
Pacific Sunwear September 2001 - September 2006
Skills
Windows Server, Windows 7, Windows Vista, Windows 2000, Windows XP Pro, Mac OS X, Android, iOS, Linux, Linux Desktop, Linux Server, Customer Service, Network Administration, Wireless Networking, Wireless Routers, Blackberry Enterprise..., Blackberry OS, Virus Removal, Spyware, Computer Security, Network Security, HTML, CSS, OS X, Troubleshooting, Hardware, Software Installation, VMware, Networking, Active Directory, Computer Hardware, Customer Satisfaction, Web Design, Computer Maintenance, System Administration, Windows, Remote Desktop, Server Administration, Adobe Creative Suite, Social Networking, Virtualization, Operating Systems
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
University of Maryland Baltimore County 2001 — 2002
Computer and Information Systems Security/Information Assurance
Hagerstown Community College 1999 — 2001
General Education
South Hagerstown High School 1996 — 2000
Diploma
Advanced Technology Services January 2013 - Present
Advanced Technology Services March 2012 - January 2013
Geek Squad January 2008 - February 2012
College of Arts and Sciences June 2009 - August 2009
WZND Radio - Illinois State University's Student Run Radio August 2007 - May 2009
Skills
Troubleshooting, Computer Repair, Hardware, Windows 7, Computer Hardware, Management, Technical Support, Windows, Web Design, Windows XP, System Administration, Microsoft Excel, Network Administration, Advertising, Photography, Process Improvement, Multimedia, Windows Server, Photoshop, SCCM, Antivirus, Project Management, Active Directory, Six Sigma, hardware lifecycle..., CompTIA A+
Education
Illinois State University 2007 — 2010
Bachelor’s Degree, Mass Communication, 4.0
Greenville College 2006 — 2007
Digital Media Studies
Mitek Builder Products June 2014 - Present
Geek Squad September 2013 - June 2014
Inver Hills Community College August 2012 - November 2012
Cub Foods October 2008 - May 2011
Skills
Photoshop, Digital Photography, Digital Media, Video Editing, Video, Videography, Video Production, Video Marketing, Information Technology, Graphic Design, Graphic Arts, 3D Modeling, Engineering, Engineering Design
Education
Globe University-Woodbury 2013 — 2015
Inver Hills Community College 2010 — 2013
Best Buy August 2012 - Present
Geek Squad August 2012 - Present
Skills
Computer Security, Troubleshooting, Computer Repair, Wireless Networking, Operating Systems, Virus Removal, Windows, Android, Customer-facing, Problem Solving, Mac OS, Problem Analysis, Networking, Technical Support, Software Installation, Hardware Installation, Adaptable to Changes, Spanish- Intermediate, Goal Oriented, Microsoft Applications, Microsoft Office, Windows 7, Computer Hardware, OS X
Education
Hagerstown Community College 2012 — 2014
Cybersecurity, A.A.S., Cybersecurity
Zscaler May 2015 - Present
Meru Networks January 2014 - Present
Meru Networks June 2012 - January 2014
Meru Networks June 2011 - June 2012
Meru Networks October 2010 - June 2011
Geek Squad March 2004 - October 2010
Skills
Microsoft Office, Windows 7, Windows XP Professional, Wireless Networking, 802.11abgn, Apple, WLAN, Account Management, Escalation Resolution, Management, Cloud Computing, IEEE 802.11, Network Design, Networking, Program Management, SNMP, Security, Switches, TCP/IP, Troubleshooting, Virtualization, VoIP, WiFi, Windows XP, Wireless, XP
Education
Heald College 2002 — 2004
AA, Computer Science
Aristocrat Technologies, Inc. March 2013 - Present
Konami Gaming, Inc. November 2012 - February 2013
Geek Squad June 2005 - November 2012
Boss Comm Tech February 2005 - May 2005
Apex Systems August 2004 - January 2005
Skills
Electronics, Home Theater, PC, Mac OS, iPad, Microsoft Office, Wireless Networking, Cable Management, Cat5, Routers, Switches, Troubleshooting, Technical Support
Education
Heald College-Honolulu 2002 — 2004
Associate's degree, Electronics
Waipahu High School 1999 — 2002
High School Diploma
Fiserv 2008 - Present
Geek Squad 2006 - 2008
Skills
ITIL, Software Documentation, Active Directory, Troubleshooting, Technical Support, Windows, Process Improvement, Microsoft Office, Customer Service, IT Management, SharePoint, Windows 7, IT Strategy
Education
Gwinnett Technical College 2001 — 2003
Network Administration, Computer Hardware Maintance
Collage Architects 2009 - Present
Bjorn Olson LLC 2009 - 2013
NewStudio Architecture September 2012 - November 2012
Geek Squad 2008 - 2009
First National Bank of Minnesota September 2005 - August 2008
Skills
Revit, SketchUp, Architectural Design, InDesign, Architecture, Architectural Drawings, BIM, Model Making, Sustainable Design, Submittals, Rhino, Rendering, AutoCAD, Design Research, Sketching, AutoCAD Architecture, Urban Design
Education
University of Minnesota-Twin Cities 2009 — 2012
Master of Architecture (M.Arch.), Architecture, 3.709
Gustavus Adolphus College 2004 — 2007
Bachelor of Arts (B.A.), Economic Analysis
Crosby-Ironton High School
Comcast Cable August 2015 - Present
Geek Squad March 2015 - July 2015
Safeway August 2013 - June 2015
USA Hockey November 2009 - November 2011
Skills
Microsoft Office, Customer Service, Time Management, Leadership, Management, Call Centers, Troubleshooting
Education
Glendale Community College 2014 — 2015
Computer and Networking Technology
Peoria High School 2009 — 2013
Composites One October 2013 - Present
Zebra Technologies August 2011 - October 2013
Pace Systems, Inc. March 2011 - August 2011
Geek Squad August 2009 - August 2011
Skills
Windows 7, Computer Hardware, Windows, Linux, XP, Troubleshooting, Operating Systems, Android, Antivirus, TeamViewer, Computer Repair, CompTIA A+ Certification
Education
Gonzaga University 2005 — 2009
Geek Squad July 2002 - Present
Henkels & McCoy July 2004 - September 2006
AT&T April 2001 - December 2001
Texolutions, Inc January 2001 - March 2001
Rush Creek Solutions August 2000 - December 2000
Ever-green Communications Services, Inc. October 1992 - October 1998
Skills
Microsoft Office, Customer Service, Project Management, Troubleshooting, Networking, Windows, Computer Hardware, Hardware, Leadership, System Administration, Technical Support, Windows 7, Software Installation, Microsoft Excel, Software Documentation, Team Leadership, Active Directory, Sales, Customer Satisfaction
Education
Heald College-Roseville 1998 — 2000
A.A.S., Computer Technology, 3.94 GPA
Best Buy August 2014 - Present
Papa Murphy's International December 2005 - February 2015
Geek Squad May 2014 - August 2014
Best Buy January 2013 - May 2014
Best Buy November 2011 - January 2013
Amway Global June 2011 - October 2011
NewPage Corporation May 2009 - August 2010
Covenant Point Bible Camp 2008 - 2008
Skills
Apple Product..., Eagle Scout, Home Audio, Mobile Device Management, Sales Coaching, Sales, Time Management, OS X, Business Coaching, Microsoft Word, Event Planning, Facebook, Microsoft Office, Teamwork, Customer Service
Education
Grand Valley State University 2009 — 2011
Bachelor of Science, Biomedical Science
Bay de Noc Community College 2007 — 2009
Associate of Science, Biology
E*TRADE Financial Corporation July 2014 - Present
EMC June 2011 - July 2014
Geek Squad November 2006 - October 2008
Education
Gwinnett Technical College 2008 — 2010
Associate's Degree, Networking
Drexelbrook Catering August 2007 - Present
Best Buy September 2001 - September 2007
Geek Squad January 2006 - January 2007
Skills
Loss Prevention, Security, Microsoft Word, PowerPoint, Store Management, Windows, Retail, Inventory Management, Leadership, Training, Team Building, Customer Satisfaction, Human Resources, Inventory Control, Merchandising, Management, Customer Service, Sales, Microsoft Office, Information Technology, Communication
Education
Goldey-Beacom College 1994 — 1996
St. Elizabeth High School 1990 — 1994
Diploma
Comcast Cable May 2007 - Present
Geek Squad March 2009 - August 2013
LSI July 2008 - January 2009
Keystone Pretzel Bakery January 2007 - May 2007
BAE Systems April 2006 - September 2006
BC Natrual Foods April 2005 - April 2006
Snyder's of Hanover May 1997 - October 2004
US Army March 1992 - February 2002
Skills
Troubleshooting, Customer Service, Training, Team Leadership, Manufacturing, Process Improvement, Vehicles, Computer Hardware, Microsoft Office, Military, Microsoft Excel, Outlook, Windows, Leadership, Microsoft Word, Customer Satisfaction, Access, Team Building, VoIP, Project Planning, Computer Network..., Cabling, Supervisory Skills, PowerPoint, Operations Management, Retail, Public Speaking, Program Management, Quality Assurance, Technical Support, Purchasing, Project Management, Negotiation, Call Center, Data Mining, Management, Budgets, Analysis, Employee Relations, Software Documentation, Account Management, Teamwork, Visio, Broadband, Networking, Call Centers, Telephony, Telecommunications, Sales
Education
HACC, Central Pennsylvania's Community College 2000 — 2012
Associates, Business Management
ITT Tech Inst 1995 — 1995
Electronics
ProviNET Solutions August 2015 - Present
Computer Maintenance Service, Inc. May 2014 - July 2015
Geek Squad October 2013 - April 2014
Best Buy October 2012 - April 2014
Ozinga June 2012 - October 2012
My Bike Pro June 2010 - September 2011
Skills
Communications, Computer Hardware..., Computer software, Windows XP, Windows Vista, Windows 7, Windows 8, Virus Removal, Troubleshooting, Computer Repair, Data Backup Solutions, Project Management, Quality Assurance, Customer Service, Customer Satisfaction, Software, Sales, Hardware
Education
Governors State University 2010 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies
Joliet Junior College 2008 — 2010
Associate of Arts (A.A.), Art/Art Studies, General
Capital One July 2015 - Present
Capital One March 2012 - July 2015
Capital One January 2012 - March 2013
Geek Squad March 2011 - January 2012
Geek Squad January 2010 - March 2011
Geek Squad September 2009 - January 2010
Mondial Assistance October 2006 - July 2009
Duncan Memorial UMC 2005 - 2007
Cavalier Telephone October 2005 - October 2006
Skills
Customer Service, Microsoft Office, Networking, Coaching, Call Center, Workshop Facilitation, Employee Relations, Newsletters, French, IBM iSeries, PeopleSoft, Organization Skills, Proof, Public Speaking, Call Centers, Time Management, Access, Management, Marketing, Sales, Leadership, Social Media, Nonprofits, Event Planning, Fundraising
Education
Hampden-Sydney College 2001 — 2005
BA, Fine Arts
Atlee High School
Geek Squad October 2012 - Present
Best Buy June 2010 - Present
Freelance - Computer Services January 2009 - May 2010
Chevron June 2006 - August 2008
IBM January 2005 - December 2005
Skills
Troubleshooting, Computer Repair, Technical Support, Computer Software, Computer Hardware, Customer Satisfaction, Customer Service, Computer Science, Programming, Automation, Software Testing, System Monitoring, System Maintenance, Detail Oriented, Positive Attitude, Effective Communication, Interpersonal Skill, Business Acumen, Sales Proficiency, Retail, Healthy Appetite for..., Software Installation, Testing
Education
Grambling State University 2000 — 2005
Bachelor of Science (B.S.), Computer Science
Walt Disney World April 2015 - Present
The Disney Store June 2012 - April 2015
The Chameleon Theatre Circle November 2009 - December 2014
Dungarvin February 2014 - May 2014
Walt Disney World August 2011 - January 2012
University of Minnesota December 2010 - June 2011
Geek Squad February 2009 - May 2010
Skills
Disney, Acting, Stage Management, Musical Theatre, Retail, Customer Service, Entertainment, Social Media, Performing Arts, Visual Merchandising, Training, Inventory Management, Theme Parks, Office Administration, Theatre, Theatrical Production, Computer Maintenance, Phone Etiquette, Stage, Time Management, Computer Proficiency, Mac OS, Windows Services, Video Production, Data Entry, Microsoft Office, Experience Working with..., Non-profit Volunteer, American Sign Language, Leadership, Social Networking, Microsoft Excel, Microsoft Word
Education
University of Minnesota-Twin Cities 2010 — 2012
Bachelor of Arts (B.A.), Theatre/Theater
Grayson County College 2007 — 2009
Associate of Arts (A.A.), Theatre/Theater
Geek Squad July 2013 - Present
General Security Services Corporation April 2010 - September 2012
Universal Hospital Services June 2007 - September 2007
Skills
Computer Proficiency, Communication Skills, Team Leadership, Goal Oriented, Problem Solving, Critical Thinking, Computer Maintenance, Programming, Learn New Programs..., Security Training, Executive Protection, Security Management, Firearms, Project Management, Information Technology, Access Control, CCTV, Physical Security, Databases, Surveillance, Leadership, Computer Hardware, Security+, Security Operations, Military, Information Security, Security, Access, Corporate Security, People Skills, Customer Service, Alarm Systems, Computer Security, Microsoft Office
Education
Globe University-Minneapolis 2012 — 2015
Information Technology
Normandale Community College 2007 — 2010
Associate of Arts and Sciences (AAS)
Iowa State University 2006 — 2007
Bachelor of Business Administration (BBA)
Benilde-St. Margaret's 2003 — 2006
High School Diploma
CSI Onsite September 2014 - Present
Eastview Hockey Association March 2015 - Present
Independent Contractor / Consultant March 2014 - Present
Sovran, Inc. March 2013 - February 2014
Wipfli June 2012 - March 2013
All Covered February 2010 - June 2012
Escape Key: Business Tech Consulting (Sold to All Covered) January 2003 - February 2010
Chipheads 2001 - 2003
Geek Squad 1999 - 2001
Skills
Management, Cloud Computing, Managed Services, Business Planning, Leadership, Team Building, Team Leadership, Customer Satisfaction, Organizational..., Business Strategy, Customer Relations, Vendor Management, IT Strategy, IT Operations, Strategic Planning, Process Improvement, Customer Service, Contract Negotiation, Integration, Sales, IT Management, Coaching, Change Management, Marketing, Public Speaking, Negotiation, CRM, Leadership Development, Customer Retention, Training, Project Management, Business Analysis, Hardware, Entrepreneurship, Management Development, Piano Playing, Solo Piano, Strategy, Problem Solving, Developing Client..., Client Retention, Customer Experience, Business Process, Cross-functional Team..., Team Management, Networking, SaaS, Business Process..., Disaster Recovery, ITIL
Education
Rasmussen College-Minnesota 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Globe University-Woodbury
Associate's Degree, Business Administration
Landmark Education
Leadership Development Programs
Teleplan International October 2013 - Present
Randstad Technologies US January 2013 - October 2013
Geek Squad July 2012 - June 2013
Best Buy March 2011 - July 2012
Costco Wholesale September 2010 - January 2011
Weis Markets September 2009 - September 2010
Skills
Troubleshooting, Computer Maintenance, Network Administration, Computer Repair, Data Entry, Microsoft Office, Network Design, Software Deployment, Computer Diagnostics, Microsoft Office 2007, Microsoft Office 2010, Cisco Routers, Network Security, Hardware, CompTIA A+, Help Desk Support, Office 2010, Networking, Security
Education
Keystone Technical Institute 2010 — 2012
Associate's degree, Computer Networking and Information Technology
HACC, Central Pennsylvania's Community College 2008 — 2010
Associates Degree, Business Administration and Management, General
Dial Electronics October 2012 - Present
Buser's Imports October 2011 - October 2012
TomTek, LLC January 2008 - November 2011
Dial Electronics February 2007 - November 2011
Dial Electronics February 2007 - November 2011
Technisource January 2008 - February 2009
Comcast Cable Inc February 2007 - February 2008
Geek Squad January 2006 - February 2007
T Wireless/Cingular Wireless Inc March 2005 - February 2006
Circuit City January 2001 - January 2003
Skills
Laptops, Software Installation, Troubleshooting, Network Administration, Printers, Electronics Repair, Television repair, Help Desk Support, Desktop Computers, Computer Repair, Computer Hardware, A+ Certified, Servers, Active Directory, Technical Support, Antivirus, Customer Service
Education
Harrisburg Area Community College 2005 — 2007
Network Administration
Area Community College 2003 — 2005
Network Administration
Eastern
Eastern York
Eastern York
Geek Squad September 2014 - Present
Lou Sobh Automotive October 2010 - April 2014
White Allen Honda August 2003 - October 2010
Skills
Microsoft Office, Sales, Windows, Microsoft Word, Microsoft Excel, Customer Service, Training, Leadership, Team Leadership, Process Improvement, English, Troubleshooting, Public Speaking, Strategic Planning
Education
Greene County Career Center 1996 — 1998
Certificate of Completion- Graduated, Automobile/Automotive Mechanics Technology/Technician
Wright State University
general studies
Indian Springs Schools District 109 March 2014 - Present
Illinois Tollway Authority November 2013 - March 2014
Touch Support, Inc. September 2013 - November 2013
Geek Squad April 2012 - August 2013
Safelite AutoGlass February 2008 - February 2012
AutoZone January 2004 - February 2008
Skills
Troubleshooting, Networking, Hardware, Windows 7, Servers, Network Administration, Computer Hardware, Security, Computer Repair, Microsoft Word, Microsoft Excel, TCP/IP, VPN, Data Center, PowerPoint, Access, Windows XP Pro, Outlook, Cisco IOS, Time Management, Team Leadership, Data Entry, Routers, Cisco Routers, Wireshark, Data Recovery, Packet Tracer, Polish, EIGRP, Cable Management, Backtrack, Digital Forensics, Tcpdump, Travel Management, Google Apps, SCCM, CCNA, Teamwork, Cultural Awareness
Education
Governors State University 2015 — 2016
Bachelor's Degree, Information Technology
Moraine Valley Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Network security specialist, 3.78
Universal Technical Institute of Illinois Inc 2004 — 2006
Diploma, Automotive Engineering Technology/Technician
Society Consulting June 2015 - Present
Microsoft April 2015 - June 2015
Microsoft August 2008 - April 2015
Boeing 2007 - 2008
Geek Squad 2006 - 2007
Skills
Troubleshooting, Customer Service, Technical Support, Management, Computer Repair, Hardware, Networking, Powershell, Software Development, Remote Access, Remote Troubleshooting, Software Testing, Active Directory, Social Media Marketing, Mobile Devices, Software Engineering, Network Security, Web Development, Scripting, Windows, Reverse Engineering, Android, SharePoint, Team Foundation Server
Education
Green River Community College 2005 — 2006
Share Interactive June 2015 - Present
Geek Squad August 2013 - September 2013
The Mac Store November 2011 - April 2013
Skills
Java, C++, C, Python, SQL, SQLite, MySQL, Ubuntu, Kali, Backtrack5, Fedora, Eclipse, LiClipse, OS X, iOS, CompTIA A+, Apple Certified, JavaScript, AngularJS, PMML, Microsoft SQL Server
Education
University of Washington 2013 — 2015
Bachelor of Science (BS), Computer Science
Green River Community College 2011 — 2013
Associate's degree, Information Technology
Washington State University 2010 — 2011
Chemical Engineering
Kentlake High School 2006 — 2010
RomNet Support Services, Inc. July 2015 - Present
The Blue Horizon June 2014 - April 2015
support.com August 2013 - September 2014
Aaron Dye's Computer Service August 2009 - August 2013
Golden State Phone and Wireless July 2007 - August 2008
Geek Squad March 2006 - July 2007
Blockbuster Video April 2004 - July 2005
PC Service Center 2001 - 2001
Skills
Pc Software, Computer Hardware, Computer Repair, Laptops, Desktop Support, A+ Certified, Software Installation, Printers, Software, Help Desk Support, Hardware, Technical Support, Networking, Wireless Networking, Servers, Windows 7, Antivirus, Microsoft Office, Customer Service, Troubleshooting, Network Administration, Windows XP, Active Directory, Operating Systems
Education
University of Phoenix 2008 — 2012
Bachelor of Science, Information Technology
Naval Air Technical Training Center 2002 — 2002
Certificate, Aeronautics/Aviation/Aerospace Science and Technology, General
Heald College 2000 — 2000
Associates in Science, Computer Technology
North Monterey County High School 1996 — 1998
Texas Christian University January 2015 - Present
Cook Children's Health Care System August 2010 - December 2014
Geek Squad July 2009 - July 2010
Longhorn Council, BSA January 2007 - January 2009
Child Care Associates March 2003 - January 2007
Skills
C++, Java, HTML, Active Directory, XP, Windows 7, VPN, Computer Hardware, Troubleshooting, SCCM, Printers, Operating Systems, Service Desk, SharePoint, JavaScript, Microsoft Office, CSS, Desktop Support, Documentation, Servers, VMware, Programming, Outlook, Citrix, Software Installation, Software Documentation, Databases, Security, Networking, Hardware, Laptops, Windows XP, System Administration, Windows Vista, Windows 7 Migration, Windows 8, Ubuntu, CentOS, Linux, Perl, XML, Desktop Computers, Remote Desktop, Remote Access, Symantec Antivirus, McAfee Antivirus, Norton Ghost, PC Anywhere, Creative Problem Solving, Web Development
Education
Harding University 1998 — 2002
Bachelor's of Science, Computer Science
MXOtech, Inc May 2015 - Present
Urban Athlete April 2015 - May 2015
Latisys August 2014 - February 2015
Geek Squad January 2013 - July 2014
Best Buy September 2012 - December 2012
Mariano's March 2012 - September 2012
Jewel-Osco August 2011 - March 2012
Skills
Microsoft Applications, Microsoft Operating..., Linux, Coding Experience, Automotive, Writing, Resume Writing, SQL, SQL*Plus
Education
Robert Morris College 2011 — 2014
Bachelor of Applied Science (BASc), Computer Technology/Computer Systems Technology
Harper College 2011 — 2012
Computer Science
Orion Construction May 2015 - Present
San Diego State University August 2014 - Present
Geek Squad September 2012 - November 2014
US Navy August 2002 - September 2008
Skills
Microsoft Office, Microsoft Excel, AutoCAD, PowerPoint, Microsoft Word, Civil Engineering, Photoshop, Matlab, Teamwork, Research, Access, Project Management, Data Analysis, ArcGIS, Leadership, Customer Service, Training, Public Speaking
Education
San Diego State University-California State University 2014 — 2016
Bachelor of Applied Science (B.A.Sc.), Civil Engineering, Senior
Grossmont College 2010 — 2014
Associate of Science (A.S.) Mathematics and Physics, Pre-Engineering
Capital School District Office of Technology October 2011 - Present
Geek Squad February 2011 - December 2011
Comcast November 2008 - September 2010
Bethany Bytes Internet and Gaming Center November 2002 - October 2008
Geek Squad September 2004 - October 2005
Skills
Troubleshooting, Network Design, Wireless Networking, Cisco, IP Networking, Systems Administration, Project Management, Entrepreneurship, Meru, Web Development, Computer Forensics, Windows Server, MySQL, System Administration, OS X, Network Security, Network Administration, PHP, Software Installation, Computer Hardware, Windows 7, Cisco Technologies, Computer Security, Active Directory, Microsoft Exchange, IP
Education
Wilmington University 2011 — 2012
Bachelor of Science (B.S.)
Delaware Technical and Community College 2010 — 2011
Associate of Science (A.S.)
University of Maryland Baltimore County 2003 — 2006
Transfer
Harford Community College 2002 — 2003
Transfer
North Harford 1998 — 2002
Honors Diploma
U.S. Bank October 2013 - Present
US Bank January 2012 - October 2013
Geek Squad July 2011 - January 2012
Geek Squad August 2010 - July 2011
Geek Squad April 2010 - August 2010
University of Nebraska-Lincoln August 2008 - May 2010
Best Buy November 2007 - April 2010
Gustavus Adolphus College January 2005 - July 2007
Gustavus Adolphus College January 2006 - February 2006
Gustavus Adolphus College January 2001 - January 2003
Skills
Programming, Research, Mac OS X, Computer Hardware, Microsoft Office, Python, Technical Writing, Windows, Troubleshooting, Customer Service, Problem Solving, Operating Systems, Matlab, HTML, C++, Teamwork, C, JavaScript, MySQL, Social Media, C#, Testing, OS X, Microsoft SQL Server, SQL, SQL DB2, SQL Server Management..., Archer, GRC, Visual C++, Visual C#, Visual Basic, Command Prompt, DOS, DOS commands, Microsoft Excel, Microsoft Word, PowerPoint, Visio
Education
University of Nebraska-Lincoln 2007 — 2012
Masters, Mechanical Engineering
Gustavus Adolphus College 2003 — 2007
Bachelor of Arts, Physics
Massachusetts Institute of Technology (MIT) August 2014 - Present
Apple August 2012 - August 2014
Geek Squad July 2009 - August 2012
Whole Foods Market April 2006 - August 2009
Skills
Mac, OS X, Computer Hardware, Troubleshooting, Computer Repair, Technical Support, Windows 7, Windows, Hardware, iOS, Windows XP, iPhone, VPN, Citrix XenDesktop, Casper, Microsoft Office, Android, Active Directory, Customer Service, Ticketing, Dragon Naturally..., Printers, Windows Domain, Help Desk Support, IMAP, Microsoft Exchange, Windows 8.1, Office 365, Data Migration
Education
Gibbs College-Boston 2009 — 2011
Computer Networking, Computer and Information Sciences and Support Services
Keene State College September 2014 - May 2015
Greenfield Community College February 2012 - December 2012
Geek Squad October 2008 - April 2012
Office of Information Technology at UMass Amherst September 2007 - September 2008
Skills
Active Directory, Linux, Windows, Computer Hardware, Operating Systems, Microsoft Office, Network Security, Windows 7, Windows Server, Java, Mac, Access, Technical Support, Client-facing experience, Microsoft Exchange, Norton Ghost, Linux Server, Social Media Marketing, HTML 5, Visual Basic, Home Networking, Oracle, C++, BartPE, FERPA certified, OS X, Networking, Database Administration, MySQL, CentOS, SQL, Hardware, Servers, HTML
Education
Keene State College 2013 — 2015
Bachelor of Science (B.S.), Computer Science, 3.61
Greenfield Community College 2011 — 2013
A.S., Computer Information Systems, 3.65
Piedmont Healthcare January 2015 - Present
Geek Squad September 2014 - Present
Children's Healthcare of Atlanta June 2014 - Present
Children's Healthcare of Atlanta April 2013 - June 2014
DeKalb Medical August 2012 - July 2013
Children's Healthcare of Atlanta February 2012 - April 2013
Skills
Healthcare, Leadership, Management, Software Documentation, Public Speaking, Hospitals, Outlook, Access, Healthcare Management, Data Analysis, Team Building
Education
Gwinnett Technical College 2013 — 2014
Associate of Arts and Sciences (AAS), Computer and Information Systems Security/Information Assurance
Southern Polytechnic State University
Bachelor of Applied Science (B.A.Sc.), Information Technology Project Management
Agero, Inc. August 2015 - Present
Allston Brighton Area Planning Action Council June 2015 - September 2015
Synchro Software Ltd. March 2014 - July 2015
Allston Brighton Area Planning Action Council November 2013 - May 2015
Geek Squad September 2012 - April 2014
Cumberland Farms January 2011 - August 2012
Skills
Software Installation, Troubleshooting, Computer Hardware, Microsoft Excel, Customer Service, Technical Support, Disaster Recovery, Windows 7, VMware, Cyber-security, Synchro, Microsoft Visual Studio..., HTML, JavaScript, PHP, MySQL, Ulead VideoStudio, Computer Repair, Video Editing, Employee Engagement, PowerPoint, Notepad++, Employee Training, Asset Management, Adobe Acrobat, Windows XP, Remote Desktop, Windows XP Pro, Windows Vista, Hardware, Windows, Printers, Laptops, Virus Removal, Hardware Installation, Antivirus, Mac OS, Scanners, Ubuntu, System Administration, LAN-WAN, Router Configuration, Microsoft Operating..., Linux, Outlook, WAN, Home Networking, VPN, Active Directory
Education
Massachusetts Institute of Technology
Certification Course CSx, Cyber Security
Southern New Hampshire University 2015 — 2016
Bachelor's Degree, Information Technologies - CyberSecurity
ITT Technical Institute-Norwood 2013 — 2015
Associate's Degree, Information Technology - Computer Network Systems, 3.94 GPA
The Boston Artscience Prize 2010 — 2011
Social Sciences
Harvard University
7 Months Internship-Mentoring, Science 9 Program
Online Web Developments and Networking Classes 2011 — 2013
Online Web Developments and Networking Classes, Web Development and Knowledge Web Languages
Boston Community Leadership Academy 2007 — 2011
High School, General Studies, 3.67
USAA April 2014 - Present
Best Buy August 2011 - April 2014
Best Buy January 2010 - August 2011
Durocher Auto Group, Inc. August 2000 - August 2011
Best Buy November 2008 - January 2010
Geek Squad October 2007 - November 2008
Geek Squad February 2006 - October 2007
Skills
Retail, Merchandising, Store Management, Visual Merchandising, Loss Prevention, Inventory Management, Customer Service, Sales, Retail Sales, Customer Satisfaction, Inventory Control, Profit, Microsoft Office, Sales Management, Store Operations, Big Box, Multi-Unit Management
Education
Grand Canyon University 2015 — 2018
Master’s Degree, Leadership
American Sentinel University, Denver 2005 — 2010
Bachelor of Science (B.S.), CIS, 3.6 GPA Cum Laude
Clinton Community College 2003 — 2005
Associate of Science (A.S.), CIS
Geek Squad June 2015 - Present
Freelance 2007 - Present
Geek Squad February 2015 - June 2015
Geek Squad August 2014 - February 2015
Best Buy August 2013 - February 2014
MOKA January 2011 - February 2014
WGVU 2007 - May 2012
Grand Rapids Community Media Center February 2011 - April 2011
SERF (Society of Environmentally Responsible Facilities) 2010 - 2010
Grand Valley State University 2010 - 2010
Skills
SD/HD camera operation..., Non-linear video editing, Creating motion..., Image and graphic..., Project management, Story boarding and..., Preproduction Planning, Audio capturing and..., DSLR, SLR, Digital Photography, Portrait Photography, Wedding Photography, Event Photography, Non-linear Editing, Sound, Camera Operating, Camera, Editing, Producing, Video Editing, Video, Video Production, Social Media, Post Production, Photography, Film, Facebook, Television, Final Cut Pro, Project Management
Education
Grand Valley State University 2004 — 2010
B.S., Broadcasting
Pumpernickel Puppet Academy
Dow Jones May 2015 - Present
Geek Squad July 2014 - May 2015
Best Buy November 2012 - July 2014
Anthem Institute June 2012 - July 2012
Best Buy August 2008 - June 2012
Freehold Regional High School District- Manalapan High School September 2009 - May 2010
CVS Pharmacy November 2006 - February 2007
CVS Pharmacy August 2002 - July 2005
Skills
Customer Service, Leadership, Employee Training, Sales, Cash Handling Experience, Coaching, Goal Oriented, Communication Skills, Cash Management, Hands-on Problem Solver, Solution Implementation, Computer/Technical..., Conducting Interviews, Multi Tasking, Organizational..., Time Management, Microsoft Word, Microsoft Excel, Data Entry, Scheduling, Route Planning, Customer Experience, Customer Relations, Customer Insight, Customer Satisfaction, Teamwork, Customer Support, Team Management, Team Building, Team Leadership, Customer Retention, Retail, Retail Sales, Communication, Cashiering, Consumer Electronics, Consumer Insight, Customer Engagement, Interviews, Management, Microsoft Office, Problem Solving, Team Motivation, Training
Education
Georgian Court University 2005 — 2010
Bachelor's degree, History and K-12 Subject Specific Education
Geek Squad
Skills
Administrative..., Public Speaking, Writing, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Leadership, Training, Sales, Team Leadership, Research, PowerPoint
Education
Grand Canyon University 2014 — 2016
Christian Studies
Grand Canyon University
Geek Squad July 2014 - Present
Best Buy June 2013 - July 2014
Comcast Cable June 2011 - June 2013
Target November 2010 - March 2011
Canterbury Park 2011 - 2011
Valleyfair Family Amusement Park September 2006 - November 2008
Skills
Computer Proficiency, Computer Hardware, Web Design, Web Development, Web Hosting, Customer Service
Education
Hennepin Technical College 2015 — 2016
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
IDEXX Laboratories February 2012 - Present
Quicksilver Workshop 2003 - Present
Nationwide Payment Solutions October 2011 - March 2012
L.L.Bean February 2008 - October 2011
Geek Squad 2003 - 2007
US Navy January 1996 - January 2002
Skills
AngularJS, JavaScript, HTML5, HTML 5, CSS, Web Development, Web Applications, Software Development, Agile Methodologies, Scrum, User Experience, User Interface Design, Mobile Applications, Git, Accessibility, E-commerce, JSON, REST, Web Services, AJAX, jQuery, JSP, PHP, Linux, Databases, SQL, MySQL, Apache, HTML, SEO, XML, XSLT, XHTML, OOP, Java, CMS, Photoshop, WordPress, Public Speaking, Networking
Education
Thomas College 2004 — 2005
BS, Information Technology
Bridge Education 2003 — 2005
Certification, Java/XML Programming
Hawaii Pacific University 1998 — 2000
BA, International Studies, Asia Concentration
Defense Language Institute Foreign Language Center 1996 — 1997
Certification, Chinese, Mandarin
Charles E. Shea High School 1989 — 1993
CMIT Solutions of RI May 2011 - Present
Geek Squad November 2005 - May 2011
Skills
Windows 7, Computer Hardware, XP, Active Directory, Microsoft Exchange, Windows XP, System Administration, Windows Server
Education
Gibbs College 2003 — 2004
Certificate, Information Technology - Networking - OS Studies
WorkForce Software November 2014 - Present
Livingston County IT Department September 2011 - September 2014
Skanska USA Inc February 2009 - January 2011
Geek Squad July 2007 - March 2009
Transparent Systems, LLC November 2006 - December 2007
CompUSA December 2006 - May 2007
Howell Public Schools December 2001 - August 2002
Skills
Active Directory, Network Administration, Windows Server, Technical Support, DHCP, Servers, DNS, Troubleshooting, Networking, Windows XP, Hardware, Software Installation, Cisco Technologies, Group Policy, System Deployment, LAN-WAN, Windows, Computer Security, SCCM, Computer Repair, VMware, Databases, Microsoft Exchange, Virtualization, Windows 7, VPN, Workstations, Management, System Administration, Firewalls, Computer Hardware, Operating Systems, Project Management, Network Security, Microsoft Office, Security, Disaster Recovery
Education
ITT Technical Institute 2006 — 2007
Associate of Applied Science, Information Technology - Computer Networking Systems
Grand Valley State University 2005 — 2006
Information Systems
School Craft College 2000 — 2003
Computer Information Systems
Delta Dental of Michigan May 2015 - Present
Delta Dental of Michigan July 2012 - May 2015
Geek Squad May 2007 - July 2012
Federal Public Defender January 2011 - April 2011
Skills
Active Directory, Troubleshooting, Network Administration, Windows Vista, Microsoft Office, Windows XP Pro, Windows 7, Windows Server, Computer Hardware, Laptops, Microsoft Exchange, CompTIA A+ Certification, Computer Repair, XP, Servers, VMware, DNS, Help Desk Support, Windows XP, Operating Systems
Education
Grand Valley State University 2008 — 2012
Bachelors of Science, Information Systems
Warren Associates June 2010 - Present
Infaze Communcations January 2010 - Present
Creation Networks November 2008 - July 2010
Snader and Associates February 2010 - June 2010
Geek Squad June 2007 - November 2008
Best Buy December 2006 - June 2007
Best Buy November 2005 - December 2006
Rite Aid January 2005 - November 2005
Education
Heald College 2007 — 2009
Telecommuncations, Fiber Optics, Networking, Windows Server, Communcations, VOIP
Benicia High
Heald College
A.S, Telecommunications
Geek Squad July 2013 - Present
Goodyear Heights Presbyterian Church September 2005 - April 2013
Akron Kiwanis 2006 - 2012
Ecunet.org 1992 - 2007
PA Computer Connections 2003 - 2005
Latrobe Presbyterian Church February 2003 - May 2004
Delmont Presbyterian Church September 2001 - October 2002
SSICG 1999 - 2001
Ottawa Presbyterian Church November 1993 - August 1999
First Presbyterian Church Rochester July 1983 - November 1993
Skills
Preaching, Pastoral Care, Community Outreach, Religion, Teaching, Public Speaking, Theology, Discipleship, Fundraising, Biblical Studies, Nonprofits, Psychotherapy, Church Events, Leadership, Leadership Development, Volunteer Management, Program Development, Youth Ministry, Community Development, Administration
Education
Louisville Presbyterian Theological Seminary 1980 — 1983
Masters of Divinity, Religion
Grove City College 1976 — 1980
Bachelor of Arts (BA), Business Administration and Religion
SSM Industries, Inc. August 2013 - Present
Geek Squad 2008 - 2008
Adecco Group September 2007 - December 2007
Insight Global June 2007 - August 2007
Geo-Technologies Assoc, Inc July 2005 - January 2006
The Import Center April 2004 - September 2004
Frederick, Seibert & Associates, Inc. July 2002 - December 2002
USDA April 2002 - July 2002
Gesac Inc May 2001 - December 2001
Skills
Advance User of Windows..., Adobe Suite CS6:..., Microsoft Office..., Fast Learner, Customer Service, Able to communicate..., Advance Computer user, Technological..., Work well under pressure, Adapt to new techniques..., Type 40+ words per..., Hardware, Software Installation, Testing, Microsoft Office
Education
Hagerstown Community College 2012 — 2012
Certificate, Desktop User Specialist
Maryland Division of Workforce Development 2010 — 2010
Certificate, Graphic Arts
Washington County Techinical High School 1999 — 2001
High School Diploma, Pre-Engineering
Georgia Institute of Technology January 2014 - Present
Geek Squad October 2009 - May 2014
Geek Squad June 2004 - November 2009
Geek Squad March 2006 - July 2007
Skills
Networking, PHP, Operating Systems, C++, Python, C#, Hardware, Computer Hardware, Windows 7, Computer Repair, XP, Troubleshooting
Education
Gwinnett Technical College 2008 — 2010
Associates, Computer Simulation and Game Development
Verizon Wireless April 2013 - Present
MorphoTrak. May 2007 - April 2013
Ancient Geek 2006 - 2007
Geek Squad 2004 - 2006
Skills
Windows Server, Windows 7, Cisco VoIP, VMware ESX, Hyper-V, Active Directory, iSCSI, Subversion, Linux, MCSE 2003, Cisco Technologies, iOS, Android, Domain Migrations, Subnetting, Microsoft SQL Server, WDS, WSUS, VLAN, Dell PowerEdge Servers, HP Proliant, Biometrics, Tandberg, Video Conferencing, HP Procurve Networking, Netgear, SAN, Dell OpenManage, SNMP, Norton Ghost, DFS, Troubleshooting, Wireshark, Office 2010, Microsoft Office 2007, WebEx, McAfee Antivirus, Symantec Endpoint..., Data Protection Manager, Oracle Agile PLM, Virtual Machine Manager, NTFS, Telco, System Imaging, PXE, Windows XP Pro, Mergers, TCP/IP, Mergers & Acquisitions, Servers
Education
Western Governors University 2010 — 2013
Bachelor of Applied Science (BASc), Management Information Systems, General
Heald College 2005 — 2007
Associates of Applied Science in Information Technology, Network Systems Administration
Heald College 2004 — 2006
Associates of Applied Science in Network Technology, Cisco Network Administration
G.R. Sponaugle & Sons, Inc. April 2015 - Present
ARA August 2012 - April 2015
HB McClure Company October 2010 - August 2012
US Army August 2003 - August 2011
Geek Squad October 2007 - October 2010
Skills
Military Experience, Customer Service, Leadership, Technical Writing, Troubleshooting, Problem Solving, Training, Sales, Contract Negotiation, Maintenance & Repair, Electronics, Government Contracting, Quality Assurance, Purchasing Processes, Microsoft Excel, Microsoft Word, PowerPoint, HVAC, Software Installation, Networking, Testing, Hardware, Consumer Electronics, Audio Visual Support, Computer Repair, Law Enforcement, Tactical Operations, Social Media, Research, Automotive Repair, Microsoft Office, Team Building, Project Planning
Education
HACC, Central Pennsylvania's Community College 2015 — 2015
Associate of Science (AS), Technology Studies
HACC, Central Pennsylvania's Community College 2005 — 2008
Associate of Science (AS), Electronics Engineering Technology
Heart of West Michigan United Way August 2012 - Present
Techweek June 2014 - June 2014
TechEd NA 2013 2013 - 2013
Catholic Charities West Michigan October 2011 - August 2012
Agility Health April 2011 - October 2011
Geek Squad October 2007 - April 2011
Skills
Windows 7, Computer Hardware, Active Directory, Network Administration, Microsoft Exchange, Windows Server, Technical Support, Microsoft Office, Wireless Networking, Networking, Microsoft Lync, Hyper-V, System Administration, Troubleshooting, Help Desk Support, Laptops, SharePoint, Software Installation, Firewalls, Customer Service, Google Apps, Software Documentation, Windows Vista, Mac OS X, Cisco Technologies, Blackberry Enterprise..., Norton Ghost, Group Policy, Backup Exec, CompTIA A+ Certification, VMware, Virtualization, Windows, Information Technology, Citrix, Microsoft SQL Server, Project Management, Windows XP Pro, Windows 8, Virtual Server, Windows XP
Education
ITT Technical Institute 2006 — 2009
Associates Degree of Applied Science in Web Development, Computer and Information Sciences and Support Services
Grand Rapids Community College 2006 — 2008
Ottawa Hills 1994 — 1998
Dupage Medical Group April 2004 - Present
Geek Squad October 2000 - January 2007
Discover Financial Services November 2004 - April 2005
Pfizer October 1988 - October 1999
Skills
SharePoint, Information Technology, Active Directory, Citrix, System Administration, Mobile Device Management, Wyse, Epic Systems, Mobile Devices, iOS, Process Improvement, Business Analysis, Project Management, Troubleshooting, Databases, Windows Server, Windows 7, Microsoft Exchange, Management, Computer Hardware, Polycom Video..., SCCM, Digital Signage, Network Administration, CPOE, Hardware, Security, EMR, HIPAA, Healthcare Management, EHR, Healthcare, Windows, Software Documentation, Unix, Healthcare Information...
Education
William Fremd High School 1983 — 1986
HS, General
Harper College
The Trial Group January 2012 - Present
HG Litigation Services November 2010 - January 2012
The Litigation Support Company June 2008 - November 2010
Geek Squad October 2005 - July 2008
Skills
Litigation Support, Computer Hardware, Computer Repair, XP, Trials, Active Directory, Litigation, Computer Forensics, Windows 7, Software Installation, Microsoft Exchange, Network Administration, VPN
Education
Harding University 2001 — 2006
University of Pennsylvania September 2005 - Present
Geek Squad 2004 - 2005
Theater Xtreme 2004 - 2004
Insight Interactive Group 2000 - 2003
Second Source Computers 1996 - 1998
Skills
Windows, Troubleshooting, User Experience, HTML, Web Design, CSS, JavaScript, Web Development, Linux, VMware, Project Management, SQL, Databases, Active Directory, Windows Server, Adobe Creative Suite, Social Media, Microsoft Office, Disaster Recovery, Operating Systems, Wordpress, Customer Service, Photoshop, Management, WordPress
Education
Goldey Beacom College 2005 — 2012
Bachelor of Science (BS), Business Administration and Management, General, 3.0
Wilmington University 1998 — 2000
Internet and Networking Design
University of Delaware 1997 — 1999
Fine Arts
ChowNow April 2015 - Present
TopLine Game Labs December 2013 - March 2015
Lettuce October 2012 - November 2013
PacketVideo March 2008 - October 2012
Human Service Research May 2004 - October 2008
McKeough Land Company August 2007 - February 2008
Best Buy April 2006 - August 2007
Geek Squad September 2005 - April 2006
Skills
JavaScript, Mobile Applications, Android, CSS, MySQL, Java, HTML, Software Engineering, jQuery, Flash, Web Applications, AJAX, Software Development, PHP, JIRA, XML, Node.js, SDLC, SQL, JSP, Software Project..., ActionScript, Git
Education
University of California, San Diego 2011 — 2011
Certificate, Software Engineering Management, 4.0
Grand Valley State University 2002 — 2007
BS, Computer Information Systems, 3.46
Michigan State University 2004 — 2004
Computer Science
Lansing Christian 1998 — 2002
College Prep
Geek Squad September 2005 - January 2008
Education
Glendale Community College 2007 — 2008
Networking
Geek Squad August 2015 - Present
Geek Squad April 2012 - Present
Geek Squad August 2011 - April 2012
Geek Squad October 2010 - August 2011
Geek Squad January 2010 - October 2010
Geek Squad March 2008 - January 2010
Quicken Loans 2007 - 2008
Skills
PC End User Support, Wireless Networking, Network Programming, Operating Systems, Network Security, TCP/IP, Android, Computer Repair, Windows 7, Windows Vista, Computer Hardware, Laptops, XP, Help Desk Support, Network Engineering, Technical Support, Software Installation, Windows XP, Customer Satisfaction, Customer Service, Microsoft Office, Retail, Time Management
Education
Grand Canyon University 2011 — 2015
Bachelor of Science, Applied Management
Kent Roosevelt High School 1997 — 1999
High School Diploma
Acentia July 2013 - Present
Fro And Bob Technology Services January 2011 - Present
Robbins Gioia February 2008 - July 2013
The Church of Jesus Christ of Latter-day Saints June 2005 - March 2011
Universata, Inc. May 2005 - February 2008
Geek Squad November 2003 - May 2005
BioReliance October 2000 - May 2003
BioReliance July 2000 - May 2003
SAIC Frederick 2003 - 2003
HomePro/ISB Inc./TLC Inc. 1996 - 1998
Skills
Active Directory, DNS, IP Networking, SQL, Protection, Windows, DHCP, Windows Server, IIS, Group Policy, Windows Server 2003, VMware, Windows Server 2008, Visual Basic, SQL Server, SCCM, Servers, XP, Access, VPN, Windows 7, Cisco, Hyper-V, Backup Exec, WSUS, Antivirus, Firewalls, Microsoft SQL Server, Computer Hardware, Enterprise Architecture, Security, Troubleshooting, Cisco Technologies, Computer Security, SharePoint, Technical Writing, Integration, Visio, Network Security, Operating Systems, IP, Software Documentation, Microsoft Technologies, System Administration, System Deployment, Networking, Linux, Network Administration, IT Management, ITIL
Education
The Johns Hopkins University 2001 — 2004
MS, BioTechnology
Hartwick College 1996 — 2000
BA, Biology, German, minor History
Robert Half August 2014 - Present
Dover ALS (Formerly NPS) November 2012 - July 2014
BJS/Baker Hughes April 2008 - November 2012
Bank of the West April 2006 - January 2008
Geek Squad September 2005 - October 2006
Skills
Technical Support, Hardware, Troubleshooting, Software Installation, Active Directory, Servers, Data Center, SCCM 2007, SCCM, Help Desk Support, Networking, Integration
Education
Heald College
AA, Network Systems Administration2005
Target August 2015 - Present
Point Inside October 2014 - Present
StableKernel January 2014 - October 2014
Whole Foods Market February 2013 - January 2014
Whole Foods Market July 2011 - January 2013
Whole Foods Market January 2011 - June 2011
Mobeze Inc. April 2009 - January 2011
Independant Consultant January 2000 - March 2010
Whole Foods Market May 2007 - January 2009
Geek Squad May 2003 - November 2007
Skills
Software Development, Leadership, Team Leadership, PHP, iOS development, Design Patterns, Objective-C, Entrepreneurship, POS, Node.js, Ruby, C++, Sales, Merchandising, APIs, Solution Architecture, Team Synergy, New Technology..., Communication, Sof
Education
Harper College 2005 — 2008
Associates in Business, Business and IT
Verizon Wireless October 2010 - February 2012
Geek Squad 2005 - 2006
Publix Supermarkets January 2005 - October 2005
Skills
A+ Certified, HTML, Java, Windows 7, Computer Hardware, Printers, XP, Troubleshooting, Operating Systems, Network Administration, TCP/IP, Windows, Networking, Laptops, Help Desk Support
Education
Greenville Technical College 2005 — 2010
Associates, Associates in Applied Science with a Major in Computer Technology
Donaldson Career Center 2004 — 2005
Computer Networking/Repair
Hillcrest Highschool 2000 — 2005
Highschool, Highschool
Fine Arts Center 2003 — 2004
2D painting/drawing, 3D metalworking and design
Home Technology Simplified August 2009 - Present
Geek Squad May 2008 - June 2009
Best Buy January 2007 - April 2008
Tweeter May 2005 - January 2007
Tweeter Home Entertainment Group 2001 - 2006
Tweeter 2002 - 2005
Skills
Sales, Management, Leadership, Lighting Control, Selling, Home Automation, Electronics, Customer Service, Consumer Electronics, Loss Prevention, Profit, Retail, Home Theater, Merchandising, Customer Experience, P&L Management, Sales Process, Hiring, Forecasting, Direct Sales, AV, Team Building, Product Development, Inventory Management, Sound, Video, Retail Sales, Sales Management, Product Management, Training, Time Management, Store Management, Cross-functional Team..., Marketing Strategy, Account Management, Income Statement, New Business Development, Digital Signage, Visual Merchandising, Sales Operations, Agile Methodologies, Product Marketing, Customer Satisfaction, Inventory Control, Software Installation, Marketing, Trade Shows, Coaching, Lighting, B2B
Education
Oakton Community College 1995 — 1997
Tool And Die Institute
Harper College 1994 — 1996
Dignity Health August 2015 - Present
Ethos May 2015 - June 2015
Geek Squad August 2013 - May 2015
Skills
Troubleshooting, Windows, Help Desk Support, Computer Hardware, Software Installation, Microsoft Servers, Group Policy, Computer Network..., Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Team Leadership, Teamwork, Programming, Computer Repair, Computer Security, Computer Maintenance, Computer Forensics, Remote Desktop, Consulting
Education
Heald College 2013 — 2014
Associate of Arts and Sciences (A.A.S.), Information Technology, 3.95
E*TRADE Financial Corporation September 2015 - Present
E*TRADE Financial February 2014 - September 2015
E*TRADE Financial Corporation September 2013 - February 2014
YMCA September 2012 - September 2013
Geek Squad November 2010 - September 2012
Best Buy November 2007 - November 2010
Skills
Customer Service, Microsoft Excel, Retail, Sales, Windows, Team Building, Microsoft Office, Customer Satisfaction, Outlook, PowerPoint, Microsoft Word, Leadership, Social Media, Time Management, Finance, Financial Analysis
Education
Georgia State University - J. Mack Robinson College of Business
Bachelor's Degree, Finance
Advance Buisness Trends December 2010 - Present
Geek Squad October 2003 - November 2010
PJ Tours 2003 - 2004
Steelcase November 1988 - January 2003
Dayton Hudson April 1988 - November 1989
Skills
Consumer Electronics, Cross-functional Team..., Electronics, Home Automation, Home Theater, Inventory Management, Product Development, Management, Sales, Sales Management, Sound, Strategic Planning
Education
Grand Rapids Community College 1986 — 1987
None, Electronics Engineering
East Kentwood High School
Uber January 2015 - Present
Uber Technologies January 2014 - January 2015
Arup August 2007 - January 2014
Arup August 2007 - December 2011
Canon Business Solutions January 2005 - August 2007
Geek Squad 2006 - 2007
Covenant Aviation Security June 2002 - January 2005
Skills
Enterprise Mobility, Android, iOS, Global Mobility, Mobile Architecture, Mobile Technology, Mobile Device Management, Mobility Management, IOT, Mobile Integration, Mobility Strategy, Vendor Management, Vendor Relationship..., Active Directory, Troubleshooting, Blackberry Enterprise..., Project Management, Windows Server, System Deployment, Networking, Integration, SCCM, Security, IT Strategy, Infrastructure, Windows XP, Blackberry, Hardware, Windows 7 Migration, Cisco Technologies, IIS, XP, Wit, Fashion
Education
Golden Gate University 2011 — 2015
B.S., Business Management, Concentration in IT
Heald College 2003 — 2003
AAS, Network Technology
Heald College 2001 — 2003
AAS, Computer Technology
Geek Squad August 1994 - Present
Skills
Video, Electronics, ISF Calibration, Aviation History, Home Theater Sales, Home Theater..., TV Repair, Home Theater Education, Hands-on Training, Logical Thinker, Out Of the Box
Education
Imaging Science Foundation 2013 — 2013
Level 2 ISF Calibration Certification, Video Display Calibration, Interview and re-certification only. No exam
Imaging Science Foundation 2007 — 2007
Level 1 ISF Calibration Certification, Video Display Calibration, 100% on exam
Grand Rapids Community College 1992 — 1996
Cad, Electronics, Pre-Engineering, Computer Programming
Cancer Treatment Centers of America® May 2014 - Present
Shepherd Center October 2012 - May 2014
Best Buy October 2006 - December 2012
Geek Squad Summer Academy 2008 - 2010
Geek Squad May 2008 - July 2009
Skills
Windows Vista, Windows 7, Troubleshooting, Software Installation, EMR, XP, Mac OS, Electronic Charting, Patient Education, Patient Safety, Patient Outcomes, Lotus Notes, Cpr Certified, ACLS
Education
Clayton State University 2008 — 2012
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Gordon College (GA) 2006 — 2008
Associate of Arts (AA), Sociology
Boston Scientific Corporation June 2015 - Present
Pomeroy (@ Bayer Business & Technology Services) October 2008 - May 2015
Possis Medical April 2008 - November 2011
Robert Half Technology 2007 - 2008
Geek Squad 2005 - 2006
Skills
Troubleshooting, Hardware, Servers, VPN, Active Directory, SharePoint, MS Project, Networking, Team Leadership, Leadership, Lotus Notes, Disaster Recovery, Help Desk Support, Testing, Technical Support, XP, Software Documentation, Visio, System Administration, Windows XP, Computer Hardware, Windows Server, Windows 7
Education
Hennepin Technical College 2003 — 2005
Secondary Technical Education - STEP (PSEO) / Vocational
Hewlett-Packard June 2015 - Present
PSAV December 2014 - May 2015
Santa Clara Convention Center July 2014 - October 2014
Staples September 2009 - January 2014
Geek Squad August 2005 - November 2007
Skills
Knowledge of PC..., Works well with a team, Customer-focused Service, Troubleshooting, Computer Hardware, Hardware, Laptops, Windows XP, Computer Repair, Printers, Technical Support, Windows Vista, Windows 7, Computer Maintenance, Windows XP Pro, Help Desk Support, PowerPoint, Microsoft Excel, Customer Service, Microsoft Office, Social Networking, Event Planning, Microsoft Word, Teamwork
Education
San Jose State University 2011 — 2014
Bachelor's Degree, Hospitality Management
Heald College 2007 — 2009
A.A.S, Information Technology
Electronic Systems Inc November 2011 - Present
PLANIT Technology Group January 2007 - November 2011
Geek Squad October 2005 - December 2006
Skills
Information Technology, Disaster Recovery, Integration
Education
Grantham University 2004 — 2005
Associates, Computer Science
Geek Squad April 2014 - Present
Best Buy April 2013 - Present
Best Buy June 2009 - March 2013
Skills
Store Management, Loss Prevention, Retail, Merchandising, Visual Merchandising, Inventory Management, Profit, Big Box, Income Statement, Inventory Control, Customer Service, Store Operations, Retail Sales, Customer Satisfaction, Sales, Multi-unit, Driving Results, Sales Management, Planograms, Team Building, Customer Experience, P&L, Shrinkage, Multi-Unit Management, Employee Training, Multi-Unit, Hiring, Management
Education
Gonzaga University 2002 — 2004
Pre-Law Studies
Spokane Falls Community College 2000 — 2002
Associate of Arts (A.A.)
UC Irvine Health June 2013 - Present
TEKsystems December 2012 - June 2013
Geek Squad October 2004 - December 2012
Skills
Laptops, Computer Repair, Computer Hardware, Printers, Windows XP, Troubleshooting, Encryption Software, Windows 7, Technical Support, OS X, Computer Maintenance, Microsoft Office, Printer Fleet Management, Software Installation, Windows Vista, Windows XP Pro, A+ Certified, Hardware, Operating Systems, Active Directory, XP, A Certified, Windows, Wireless Networking, Virus Removal, Mac OS, Hardware Support, Blackberry, CompTIA A+ Certification, Help Desk Support, Polycom Video..., Documentation
Education
Golden West College 2003 — 2005
Graphic Design
(e)leet Technology Solutions, LLC IT Field TechnicianHerman MillerSeptember 2014 - Present
Farmers Insurance Group November 2011 - September 2014
MarketSource Inc. January 2011 - November 2011
Fast-teks January 2011 - November 2011
Central Ceiling West 2008 - 2009
Geek Squad 2005 - 2009
Wells Fargo Wealth Management 2006 - 2008
Skills
Home Networking, Windows, Outlook, Customer Service, Computer Hardware, Windows 7, Team Building, A+ Certified, Computer Repair, Networking, Web Development, Microsoft Office, Hardware
Education
Grand Valley State University 2003 — 2008
B.S., Criminal Justice
Setting Sun Alpacas January 2014 - Present
Geek Squad April 2013 - Present
United States Marine Corps August 2007 - May 2012
Skills
A+ Certified, Security Clearance, Information Assurance, Security, Troubleshooting, Network Security, Computer Security, DoD, Military Experience, Military, Military Operations, COMSEC, Command, Force Protection, Windows Server, Unix, Customer Service, Software Installation, Time Management
Education
Grand Rapids Community College 2014 — 2016
Associate's degree, Network Administration
Grand Valley State University 2012 — 2014
Bachelor of Science (B.S.), Information Systems
Cadillac High School 2003 — 2007
High School Diploma
Geek Squad October 2012 - Present
Best Buy June 2011 - October 2012
Skills
Computer Hardware, Computer Repair, Customer Experience, Help Desk Support, Home Networking, Loss Prevention, Operating Systems, Retail Sales, Software Installation, Technical Support, Troubleshooting, Windows 7, Windows Vista, Windows XP, XP, Laptops, A Certified, Printers, Virus Removal, Remote Desktop, Computer Maintenance, Norton Ghost, Windows XP Pro, Hardware Support, Antivirus, Hardware, Hardware Installation, Desktop Computers, CompTIA A Certification, Computer Diagnostics, CompTIA, DHCP, Networking, Dell Computers, Customer Support, Computer Security, Routers, Information Technology, Network Security, Windows Server
Education
Gulf Coast Community College 2006 — 2008
AA, General
Mosley High School
Shape Corp. February 2015 - Present
Shape Corp. August 2012 - February 2015
Light Corporation October 2010 - August 2012
Geek Squad May 2010 - November 2010
Rogers Printing Inc. May 2007 - December 2009
Skills
PFMEA, Manufacturing Processes, Tolerance Analysis, RSLogix, Assemblies, DFMEA, AutoCAD, Microsoft Excel, Microsoft Office, Microsoft Word, Cayman, RS Linx, NX 7.5, UGS NX5, Catia, SmarTeam, Plex, Abaqus, Unigraphics, Striker CNC Punch Press..., Matlab, NI LabVIEW, C++, CMM, Profilometer, PLC Allen Bradley, CAD
Education
Michigan Technological University 2007 — 2010
Bachelor of Science, Mechanical Engineering
Grand Rapids Community College 2005 — 2007
Transfer Degree, General Education
Experis April 2012 - Present
Geek Squad July 2010 - July 2011
Amway 2011 - 2011
Procare Systems 2009 - 2009
Menards 2008 - 2009
Michigan's Adventure March 2003 - September 2007
Husky Game Development September 2006 - April 2007
Skills
Networking, Social Media, Organization, Motivation, Highly personable, Information Technology, Mobile Devices, Mobile Technology, Quick Thinker, Information Systems, Business, Computer Science, Computer Hardware, Apple, Microsoft Technologies, Facebook, Twitter, LinkedIn, Blogger, College Recruiting, Sales, Unix, Staffing Services, Technical Recruiting, Interviews, Screening Resumes
Education
Grand Valley State University 2007 — 2011
Bachelor's of Science, Information Systems w/ a Minor in Business
Michigan Technological University 2005 — 2007
No, Computer Science and Computer Engineering
Reeths-Puffer High School 2001 — 2005
Diploma, General Studies
Geek Squad March 2008 - Present
South Bay YMCA March 2007 - September 2008
Valerio's Tropical Bake Shop May 2006 - August 2006
Skills
Microsoft Office, Microsoft Windows, Apple OSX, Computer Repair, Customer Service, CSS, HTML, Java, SQL, C++
Education
National University 2009 — 2010
Engineering and Design, Engineering and Design
Cuyamaca College 2006 — 2009
Computer Engineering, Computer Engineering
Grossmont College 2006 — 2009
Computer Engineering, Computer Engineering
JASA September 2012 - Present
mindSHIFT July 2012 - August 2012
Weight Watchers May 2012 - July 2012
Geek Squad November 2011 - January 2012
Hartwick College September 2006 - May 2011
Alliance Classic Security June 2009 - August 2009
Toys 'R' US in Times June 2008 - August 2008
Skills
Help Desk Support, Customer Service, Windows 7, CompTIA A+ Certification, Computer Hardware, Windows Server, Troubleshooting, Windows, Mac OS X, Microsoft Office, SQL, Lotus Notes, Software Installation
Education
Hartwick College 2006 — 2011
Bachelor, Information Science
Hartwick College 2006 — 2011
Information Science
CU Direct October 2014 - Present
Geek Squad July 2013 - October 2014
Best Buy August 2012 - October 2014
GNC May 2008 - April 2011
Skills
Networking, Technical Support, Troubleshooting, Customer Service, Computer Hardware, Computer Repair, OS X, Help Desk Support, Wireless Networking, Software Installation, Advertising, Desktop Computers, Computer Security, Retail, Active Directory, Windows Server, Creative Problem Solving, IT Sales, Mac OS, CompTIA A+ Certification, Sales, Windows XP Pro, Virus Removal, Cisco Routers, Remote Desktop, VPN, Virtualization, Virtual Desktop..., Windows Server 2008, Microsoft SQL Server, VMware vSphere, SQL Server Management...
Education
Heald College 2012 — 2014
Best Buy May 2011 - Present
Geek Squad April 2011 - Present
Bonefish Grill March 2010 - May 2011
Fraley Home Repair April 2005 - March 2010
Skills
Hardware Support, Windows, Troubleshooting, Customer Satisfaction, Customer Service, Microsoft Office, Windows XP, Windows 7, Hardware Diagnostics, Software Installation, Computer Repair, Hardware Installation, Device Drivers
Education
Hagerstown Community College 2009 — 2010
Cuddle Clones LLC January 2014 - Present
Geek Squad October 2012 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Leadership, Research, Outlook, English, Time Management
Education
Hampton University 2007 — 2011
Bachelor of Arts (B.A.), English Expression
Seoul American High School
FAA April 2012 - Present
Coach October 2012 - February 2013
FAA June 2011 - April 2012
FAA November 2008 - June 2011
FAA June 2008 - November 2008
Geek Squad September 2005 - July 2008
Skills
Aviation, Troubleshooting, Active Directory, Air Traffic Control, Windows Server, Windows 7, Windows XP, Computer Hardware, Network Administration, Airports, System Administration, Security, Security Clearance, Systems Engineering, Visio, Databases, Microsoft Office, Information Technology, Computer Repair, Networking
Education
Heald College-Honolulu 2004 — 2006
Associate’s Degree, Information Technology
D+H August 2015 - Present
Safe Systems June 2013 - August 2015
Safe Systems August 2012 - May 2013
Wandering WiFi February 2009 - August 2012
Geek Squad November 2007 - January 2009
Geek Squad March 2007 - November 2007
Geek Squad April 2003 - March 2007
Skills
Wireless Networking, Networking, Technical Support, Computer Hardware, Network Engineering, Switches, Cisco Routers, Cisco Technologies, Active Directory, Computer Repair, LAN Switching, TCP/IP, VPN, Network Architecture, Network Security, Network Administration, VMware, Wireless, VMware ESX, Local Area Network, Ruckus Wireless, Server Administration, VMware Server, Windows Server, Windows System..., Veeam, Servers, Ruckus, EMC Storage, SAN, Routers, EMC SAN Administration, Storage Virtualization, Troubleshooting, EMC SANs, NAS, Brocade, Disaster Recovery, Routing, Hardware, Windows, Windows 7, Microsoft Office, Microsoft Exchange, VMware vSphere, VMware Certified..., CCNA, MCSE, MCSA
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2012
Bachelor of Business Administration (B.B.A.), Economics
Sterling Jewelers August 2013 - Present
Geek Squad May 2011 - August 2013
Education
Grand Valley State University 2008 — 2015
Bachelor of Science (BS), Mathematics Teacher Education
Grand Valley State University 2008 — 2014
Bachelor of Arts (BA), English/Language Arts Teacher Education
KEYW Corporation June 2014 - Present
Northrop Grumman Corporation September 2013 - May 2014
Praxis Engineering September 2012 - September 2013
CSC November 2011 - September 2012
US Army, Test & Evaluation Command October 2009 - November 2011
IP-Plus Inc. November 2008 - October 2009
Geek Squad October 2007 - November 2008
Robert Half Technology September 2007 - October 2007
United States Marine Corps June 2003 - May 2007
Skills
Linux System..., Windows System..., Help Desk Support, Customer Service, Active Directory, Linux, Servers, Operating Systems, Troubleshooting, Windows XP, Computer Security, Microsoft Exchange, Security, System Administration
Education
Stevenson University 2009 — 2013
Bachelor of Science (B.S.), Computer Information Systems
Harford Community College 2007 — 2009
Computer Information Systems
Staples March 2013 - Present
Geek Squad October 2011 - March 2013
Hershey Entertainment & Resorts August 2010 - August 2012
Skills
Computer Network..., Computer Hardware..., Computer Hardware, Customer-facing, Customer Satisfaction, Customer Service..., Works well in a team, Dependable Team Player, Telephone Skills, Phone Etiquette, Computer Repair, Cashiering, Computer Maintenance, Windows, Sales, Troubleshooting
Education
Harrisburg Area Community College 2012 — 2015
Dauphin County Technical School 2009 — 2012
High School Degree, Information Systems Technology
Geek Squad July 2009 - Present
Geek Squad November 2007 - July 2009
Intel Corporation April 2002 - October 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix-Oregon Campus 2004 — 2008
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Heald College-Honolulu 1999 — 2001
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician, 3.3
Geek Squad August 2008 - June 2013
Telos Online June 2006 - January 2009
Brundage-Bone Concrete Pumping December 1999 - April 2006
Education
Grand Canyon University
University of Northern Colorado
Ability Beyond January 2011 - Present
Geek Squad February 2007 - March 2008
Skills
Computer Hardware, Computer Repair, Software Development
Education
Gibbs College 2004 — 2005
Associate's degree, Computer Programming
Geek Squad May 2013 - Present
Geek Squad October 2011 - May 2013
Grayson County College April 2012 - June 2012
Skills
Computer Repair, Computer Hardware, Computer Maintenance, Wireless Networking, Networking
Education
Grayson County College 2010 — 2012
Associate's of Applied Science degree, Computer Maintenance and Network Technology
Geek Squad September 2013 - Present
Desert Schools Federal Credit Union June 2009 - January 2013
Desert Schools Federal Credit Union May 2007 - January 2009
Education
Ira A. Fulton Schools of Engineering at Arizona State University 2010 — 2015
Bachelor's Degree, Computer Science (Software Engineering)
Glendale Community College
General Studies
Apple March 2014 - Present
Geek Squad August 2008 - February 2014
Skills
Computer Hardware, Computer Repair, Computer Security, Computer Network...
Education
Texas Tech University 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Grayson County College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Computer/Information Technology Administration and Management
Von Maur 2014 - Present
U.S. Cellular January 2011 - June 2014
Stefanini May 2010 - January 2011
Geek Squad October 2007 - April 2010
Skills
Soldering, Electronics, Customer Service, Troubleshooting, Computer Hardware, Software Installation, Computer Repair, Mobile Devices, Technical Support, PLC Programming, PLC Ladder Logic, Networking, Hardware, Software Documentation, Customer Satisfaction, Wireless, Telecommunications, Sales Process
Education
Hamilton Technical College 2005 — 2008
Bachelor's of Science (B.S.), Electronic Engineering Technology
Thomson Reuters November 2014 - Present
State of Michigan February 2014 - October 2014
Geek Squad January 2014 - September 2014
General Motors July 2013 - December 2013
Skills
Information Technology, Troubleshooting, Customer Service, Windows 7, Windows XP Pro, Mac OS, Windows Server, Active Directory, Microsoft Office, BMC Remedy, Lotus Notes, Outlook, Cisco WebEx, Enterprise Software, Microsoft Bitlocker, VPN, PeopleSoft, Windows XP, Technical Support, Public Speaking
Education
Grand Valley State University 2006 — 2010
Bachelor's degree, Social Work
Grand Valley State University 2010 — 2014
Master of Social Work (M.S.W.), Child and Family Psychology
Emporos Systems Corporation December 2008 - Present
Geek Squad
Education
Gibbs College, Livingston, NJ 2005 — 2007
Associate in Applied Science Computer Networking Administration
Gibbs College 2005 — 2007
Associate in Applied Science Computer Networking Administration, Computer Networking Administration
POPP Communications February 2015 - Present
Atomic Data November 2012 - February 2015
Geek Squad November 2009 - November 2012
Skills
Microsoft Exchange, Active Directory, Virus Removal, Technical Support, Customer Service, Troubleshooting, Operating Systems, Spam Filtering, Shoretel VOIP, Windows 7, Microsoft Office, Remote Desktop, Hardware, System Administration, Network Administration, SharePoint, Windows Server
Education
Gustavus Adolphus College 2005 — 2009
Bachelor's degree, Geography
Gustavus Adolphus College 2005 — 2009
Bachelor's degree, Geology