Experience
Sheraton West Des Moines  June 2015 - Present
Seven Oaks Recreation   November 2014 - June 2015
Hyatt Place   May 2014 - November 2014
Grinnell Chamber of Commerce   May 2012 - July 2012
Maize Maze   June 2011 - August 2011

Skills
Customer Service, Creative Problem Solving, Communication, Community Development, Small Business Marketing, Public Relations, Press Releases, Advertising, Volunteer Recruiting, Volunteer Management, Newsletters, Organization, Proofreading, Vendor Management, Team Leadership, Teamwork, Study Abroad Programs, Event Planning, Social Media, Event Management, Bartending, Marketing, Social Media Marketing, Hotels, Coordinating Events

Education
Iowa State University   2010 — 2014
Bachelor's Degree, Event Management

Lorenzo de Medici; Tuscania, Italy   2013 — 2013
Pairing Food with Wine

Experience
Hyatt Place   April 2015 - Present
Draper and Kramer  November 2012 - March 2015
Corporate Concierge Services  June 2011 - October 2012
MB Real Estate  July 2010 - June 2011
MB Real Estate  August 2009 - June 2010
MB Real Estate  January 2008 - August 2009
Concierge Unlimited International  December 2006 - December 2007
Burton Art Services   February 1999 - November 2006

Skills
Property Management, Event Planning, Customer Service, Hospitality, Marketing, Customer Satisfaction, Real Estate, Sales, Event Management, Social Media, Contract Negotiation, Management, Budgets

Education
Western Illinois University   2002 — 2005
Bachelor's degree, Communication, General

James Cook University
Study Abroad Program

Experience
Markey's Rental and Staging  December 2014 - Present
ZACH Theatre  September 2014 - Present
Hyatt Place   October 2014 - December 2014
Flora Fetish, LLC   September 2014 - October 2014
New London Barn Playhouse  May 2014 - September 2014
Riverside Theatre  September 2013 - May 2014
Tree To Tree Adventures at The Tallahassee Museum   April 2013 - August 2013
Florida State University School of Dance   August 2012 - May 2013
Florida State University School of Theatre  August 2010 - May 2013
Opera New Jersey  June 2012 - August 2012

Skills
Lightwright, Vectorworks, Microsoft Excel, Organizational..., Critical Thinking, Photoshop, Customer Service, Microsoft Office, Leadership, Hospitality, Photography, Public Relations, Social Networking, PowerPoint, Outdoor Recreation, Time Management, Microsoft Word, Theatre, Data Entry, Theatrical Production, Arts Administration, Outlook, Mac, Cpr Certified, Lighting, Teamwork, Spanish

Education
Florida State University   2009 — 2013
Bachelor of Arts (B.A.), Theatre/Theater

Dr. Michael Krop Senior High School   2005 — 2009
Dipolma, Theatre/Theater

Experience
White Lodging Services  January 2015 - Present
White Lodging Services  January 2013 - December 2014
Hyatt Regency Lost Pines Resort and Spa  January 2012 - January 2013
Hyatt Regency Lost Pines Resort and Spa  May 2010 - January 2012
Hyatt Regency Austin  January 2010 - May 2010
Hyatt Place   November 2007 - January 2010

Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Hotel Management, Resorts, Property Management..., Front Office, Rooms Division, Opera, Pre-opening, Customer Service, Revenue Analysis, Yield Management, Guest Service Management, Event Management, Food & Beverage, Management, Customer Satisfaction, OnQ, Tourism, Banquets

Education
University of Central Florida   2007 — 2010
Bachelor of Science (BS), Hospitality Management

Florida State University   2005 — 2007
Associate of Arts (A.A.)

Experience
Ace Hotel / Atelier Ace  September 2015 - Present
Ace Hotel / Atelier Ace  November 2014 - August 2015
CBRE  October 2012 - September 2014
Denihan Hospitality Group  September 2010 - May 2012
Denihan Hospitality Group  September 2009 - September 2010
Denihan Hospitality Group  March 2009 - September 2009
Denihan Hospitality Group  September 2008 - January 2009
Hyatt Place   January 2007 - May 2008

Skills
Hospitality, Hotels, Front Office, Hospitality Management, Process Scheduler, Hospitality Industry, Food & Beverage, Restaurants, Tourism, Event Planning, Event Management, Budgets, Film Production, Film Editing, Graphic Design, Curriculum Design, Business Strategy, Organizational Culture, Organizational..., Social Media, Social Networking, Brand Implementation, Personal Branding, Brand Awareness, Presentations, Presentation Development, Presentation Coaching, Presentation Design, Organization, Piano, Administrative..., Cost Control, Customer Service, Hiring, Management, Training, Microsoft Office, Hotel Management, Project Management

Education
Florida State University   2004 — 2006
English, Film Studies

Florida Institute of Technology   2002 — 2004
Communications, Mechanical Engineering

Experience
Legal Copy Services Inc.  May 2015 - Present
Macy's  May 2014 - May 2015
Hyatt Place   July 2012 - May 2014
Hyatt Place   May 2011 - May 2012
Residence Inn  April 2007 - May 2010
Bath & Body Works  2006 - 2009
Marshall Field's  2004 - 2006

Skills
Hospitality, Hotels, Guest Service Management, Front Office, Hospitality Management, Sales, Organizational..., Photography, Rooms Division, Food & Beverage, Cafe, Spanish, Meticulous, Communication Skills, Persistence, Creative Solutions, Customer Service, Leadership, Training, Customer Satisfaction, Hospitality Industry, Microsoft Word, Time Management, Teamwork, Social Media, Tourism

Education
Grand Valley State University   2006 — 2011
Bachelor's of Fine Arts, Photography

Experience
Hyatt Place   2015 - 2015
Hyatt Place   2015 - 2015
Hyatt Place   2015 - 2015
Hyatt Place   2015 - 2015
Hyatt Place   2015 - 2015
Marcus Hotels & Resorts  June 2014 - December 2014
Iowa State University  January 2014 - May 2014
Iowa State University  January 2013 - May 2014
Iowa State University - Joan Bice Underwood Tearoom   August 2013 - December 2013
SURG Restaurant Group  May 2012 - August 2012

Skills
Strategic, Competitive, Disciplined, Futuristic, High Achiever, Organizational Structure, Excellent Communication..., Computer/ Tech Oriented, Marketing, High Standards, Sales, Customer Service, Food & Beverage, Particular, Strategy, Catering, Management, Public Speaking, Event Management, Communication

Education
Iowa State University   2011 — 2014
Bachelor of Science (BS), Hotel, Restaurant & Tourism Management

University of New South Wales   2013 — 2013
Tourism and Event Management: Sustaining the Attraction of Australia, Tourism and Event Management, A

University of Wisconsin-Stout   2010 — 2011
Bachelor of Science (BS), Hospitality & Tourism Management

Experience
UAB Medical West  March 2015 - Present
Self-employed  March 2012 - Present
Medical West An Affiliate of The Uab Health System   February 1915 - Present
Hyatt Place   January 2015 - April 2015
Macy's Department Store  October 2012 - February 2015
Shelby County Board of Education  January 2006 - January 2007

Skills
Microsoft Office, Public Relations, Public Speaking, Customer Service, Sales, Event Planning, Marketing, Social Media Marketing, Sales Management, Social Media, Microsoft Word, Social Networking

Education
Jefferson State Community College   2010 — 2011
Certification in Medical Billing and Coding, Health Information/Medical Records, A

University of Alabama at Birmingham   1986 — 1988
Bachelor's Degree, Health Information/Medical Records Administration/Administrator, A

University of Montevallo   1980 — 1984
Bachelor's Degree, Communication Arts, 3.0

Calera High School   1976 — 1980
High School, College Prepatory, A

Calera High School

Experience
Bansley and Kiener, L.L.P.   August 2013 - Present
Bansley and Kiener, L.L.P.   July 2013 - August 2013
Hyatt Place   August 2010 - August 2013
Bansley and Kiener, L.L.P.   January 2013 - April 2013

Skills
Customer Service, Hotels, Accounting, Event Planning, Hospitality, Sales Management, Event Management, Microsoft Word, PowerPoint, Time Management, Microsoft Office, Customer Satisfaction, Microsoft Excel, Outlook, Front Office, Sales, Hospitality Industry, Hospitality Management, Data Entry, Inventory Management, Teamwork, Management, Auditing, Financial Reporting, Financial Analysis, QuickBooks, Accounts Receivable, Research, Finance

Education
Roosevelt University   2014 — 2016
Master of Business Administration (M.B.A.), Finance, General

Dominican University   2009 — 2013
Bachelor of Science (B.S.), Accounting and Business/Management

Experience
Lighthaven Capital Management LLC  January 2015 - Present
Hyatt Place   2014 - January 2015
Innovative Education   March 2013 - October 2014
Parti Palooza   October 2013 - July 2014
Investment Banking Institute  2014 - 2014
AMP'D Youth Services   January 2012 - December 2012
Mosaic Sales Solutions  November 2011 - December 2011

Skills
Nonprofits, Microsoft Office, Research, Microsoft Excel, Microsoft Word, Strategic Planning, Customer Service, PowerPoint, Public Speaking, Teaching, Accounting, French, Team Building, Financial Analysis, New Business Development, Entrepreneurship, Social Entrepreneurship, Social Networking, Business Strategy, Analysis, Start-ups, Fundraising, Leadership, Social Media, Teamwork, Team Leadership, Marketing, Market Research, Recruiting, Social Media Marketing, Event Management, Public Relations, English, Marketing Strategy, Event Planning, Facebook, Outlook, Small Business, Community Outreach, Innovation Management, Investment Banking, Presidency, Management, Time Management, Program Development, Financial Modeling, Programming

Education
University of California, Berkeley
Bachelor's degree, Economics and Computer Science

Las Positas college   2012 — 2014
Associate of Arts (A.A.), International Business, Trade, and Tax Law, 3.8

De La Salle University   2009 — 2011
Political science, College of liberal arts

Diablo Valley College
Associate of Arts (A.A.), Accounting, 4.0

Experience
Marriott Hotels  April 2015 - Present
Hyatt Place   April 2014 - September 2014
The Golden Estates   March 2013 - February 2014
Apex Hotels   September 2010 - December 2012
Macdonald Hotels & Resorts   September 2009 - September 2010
Oberoi Hotels & Resorts  April 2008 - October 2008

Skills
Hospitality Management, Hotels, Hotel Management, Micros, Hospitality Industry, Food & Beverage, Hospitality, Pre-opening, Front Office, Banquets, Revenue Analysis, Restaurants, Catering, Rooms Division, Resorts, Customer Service, CRM, Marketing, Team Building, MICROS

Education
Edinburgh Napier University   2007 — 2010
Hospitality Management International, Customer Service Management Food and Wine Society

Napier University   2007 — 2010
B.A in Hospitality Management ( International), Operations Management and Supervision, Supply Chain Management, Revenue Management, level (A)

Experience
Rock Creek Care Center   October 2012 - Present
Hyatt Place   January 2011 - August 2012
Senior Helpers  December 2010 - August 2012

Skills
Hospitality, PowerPoint, Research, Event Planning, Social Media, Customer Service, Microsoft Word, Healthcare, Microsoft Office, Nursing, Patient Advocacy, Public Speaking

Education
Evergreen Valley College   2010 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Evergreen Valley College   2010 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Experience
Hyatt Place   September 2014 - May 2015
Primerica Life/Financial Services   February 2012 - May 2014
Elizabeth Arden  October 2012 - December 2012
Kelly Services Contracted to Well Point Inc.   July 2010 - September 2011
Mary Kay Cosmetics  June 2010 - January 2011
Savannah Toyota  March 2008 - July 2010
Kelly Services Contracted To Ashland Distribution   June 2006 - January 2007
WJCL ABC 22 & WTGS FOX 28 Television  August 2004 - June 2006
Dillard's Department Store  April 2004 - May 2006
Young Professionals Network, Savannah, GA   2005 - 2006

Skills
Call Center, Data Entry, Applicant Tracking..., Customer Service, Lotus Notes, Customer Satisfaction, Telephone Skills, Fax, Public Relations, TV News Production, Event Management, Analysis, Leadership, Marketing, Sales, Social Networking, Hiring, Videography, Microsoft Excel, PowerPoint, Payroll, Video, Teamwork, Nonprofits, Social Media, Broadcast, Time Management, Microsoft Office, Public Speaking, Event Planning, Interviews, Editing, Employee Training, Microsoft Word, Advertising, Training, Customer Retention, Call Centers

Education
Georgia Southern University   1989 — 1994
Bachelor of Science (B.S.), Mass Communication/Media Studies

Experience
Sage Hospitality- Renaissance Blackstone Chicago Hotel   August 2014 - April 2015
Club Quarters  October 2012 - August 2014
Club Quarters  December 2011 - October 2012
Hyatt Place   December 2010 - December 2011
Aerea Travels Inc.   August 2008 - December 2010
White Lodging Services  July 2009 - August 2010
Hilton Garden Inn  August 2008 - July 2009

Skills
Customer Service, Hospitality, Supervisory Skills, Leadership, Training, Spanish, Housekeeping, Sales Operations, Goal-oriented..., Teamwork, Travel Planning, Sales Process, Dependable Team Player, Accountability, Housekeeping Operations, Management, Interview Preparation, Social Media, Interviews, Team Motivation, Performance Motivation, Delphi, SMS, Hospitality Industry, Hospitality Management, Customer Satisfaction, Hotels

Education
Universidad Complutense de Madrid   2007 — 2008
Business/Commerce, General

Indiana University Bloomington   2004 — 2008
Bachelor of Science, Tourism Management

Experience
Hyatt Place   July 2013 - Present
The Blake Hotel  October 2011 - October 2012
Hotel Sierra  January 2011 - September 2011
The Ritz-Carlton Hotel Company LLC  January 2009 - January 2010
The Ritz-Carlton Hotel Company LLC  April 2006 - January 2009

Skills
Guest Service, Front Office, Guest Satisfaction, Hospitality, Hotel Management, Employee Recognition, Training New Employees, Customer Service, New Hire Training, Hospitality Industry, Customer Satisfaction, Opera, Training, Hiring, Hospitality Management, Pre-opening, Rooms Division, Banquets, Payroll, Catering, Guest Service Management, Meeting Planning, Event Management, Event Planning, Opening Hotels, Delphi, Budgets, Open Table, Property Management..., Micros, Resorts, Revenue Analysis, Microsoft Word, Hotels, Food & Beverage, Yield Management, Convention Services, Tourism, Lodging, Fine Dining, OnQ, Management, Restaurants, Concierge Services, Restaurant Management, Process Scheduler, Culinary Skills, Menu Development, Hotel Booking, Team Building

Education
Elizabethtown College   2000 — 2004
BA, Social Work

Experience
Earth Fare - the healthy supermarket  November 2014 - Present
American Family Care  September 2013 - October 2014
Publix Super Markets  December 2012 - September 2013
Hyatt Place   April 2010 - August 2011
Jim 'N Nick's Bar-B-Q   September 2009 - April 2010
McCormick & Schmick's   February 2009 - September 2009

Skills
Social Networking, Cooking, Copywriting, Food & Beverage, Restaurants, Social Media, Leadership, Facebook, Data Entry, Pharmacy, Inventory Management, Pharmacists, Time Management, Cashiering

Education
Jefferson State Community College   2012 — 2012
N/A, Pharmacy Technician/Assistant, 4.0

Salem College   2006 — 2008
Bachelor of Arts, Creative Writing

Experience
Consulate Health Care  August 2015 - Present
InterContinental Hotels Group (IHG®)   October 2012 - August 2015
Hyatt Place   April 2012 - October 2012
McCRADY HESS CPAs   December 2010 - April 2012
ECC YBM   July 2009 - July 2010
Crowne Plaza Orlando Downtown  October 2008 - April 2009
Nickelodeon Suites Resort  April 2008 - October 2008
The Chef Express   March 2003 - May 2008

Skills
Event Planning, Hospitality Management, Sales, Food & Beverage, Catering, Resorts, Time Management, Writing, Event Management, Email Marketing, Social Media Marketing, Tourism, Hotels, Microsoft Suite, Public Speaking, Social Media, SalesPro, Contract Negotiation, Government Contracting, Constant Contact, Banquets, Public Relations, Trade Shows, Hospitality Industry, Budgets, Management

Education
University of Central Florida   2006 — 2009
Bachelor of Science, Hospitality Management

Rosen College of Hospitality Management   2006 — 2009
Bachelor of Science, Hospitality Management, Event Planning

Florida State University   2005 — 2006
Mass Communication/Media Studies

Experience
Beachbody  2014 - Present
Panera Bread  July 2012 - July 2014
John's Island Club  October 2010 - July 2012
Hyatt Place   April 2010 - October 2010
Grand Lux Cafe  March 2008 - November 2009

Skills
ServSafe Certified, Hospitality, Weddings, Culinary Skills, Customer Service, Event Management, Retail, Front Office, Menu Development, POS, Cooking, Process Scheduler, Pre-opening, Golf, Corporate Events, Hospitality Industry, Management, Cuisine, Tourism, Teamwork, Customer Satisfaction, Revenue Analysis, Bartending, Food Safety, Banquets, Micros, Meeting Planning, Food Preparation, Hiring, Restaurants, Hotel Booking, Hotel Management, Catering, Resorts, Event Planning, Hospitality Management, Food & Beverage, Training, Concierge Services, Rooms Division, Fine Dining, Wine, Food Service, Restaurant Management, Food, Property Management..., Inventory Management, Hotels, Banquet Operations, Guest Service Management

Education
UCF Rosen College of Hospitality   2009 — 2012
Bachelors, Hospitality Management

Lake Sumter Community College   2008 — 2009
Associates, Hospitality Management

Florida International University   2005 — 2006
Physical Therapy

Experience
Detroit Athletic Club  February 2015 - Present
adoba ecotel + suites brand   September 2014 - February 2015
Hyatt Place   October 2012 - September 2014
Dupont Hospital  February 2011 - November 2013
The Woodhouse Day Spa  February 2012 - October 2012
Fort Wayne Children's Zoo  April 2011 - October 2011
Travel Leaders - Travel Center, Inc.   April 2010 - June 2010

Skills
Spa, Customer Service, Event Planning, Social Media, cooking, bartending, Cooking, Food, Hospitality

Education
International Business College   2009 — 2012
Bachelor's degree, Travel and Hospitality

International Business College   2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Travel and Hospitality

International Business College   2009 — 2012
Bachelor of Applied Science Degree, Travel and Hospitality

Experience
DataXstream  December 2010 - Present
Hyatt Place   2008 - 2009
Retail Alliance  2005 - 2008
Mountainside Software   2005 - 2005

Skills
Social Media Marketing, Marketing, Marketing Strategy, SEO, Advertising, Leadership, Training, Product Development, Market Analysis, Organizational..., Project Finance, Personnel Management, Web Marketing, Database Admin, Business Strategy, Marketing Science, Clarity, Corporate Blogging, Event Planning, Database Management, Strategic Design, Human Resource..., Internet Marketing, Search Engine..., Strategic Development, Salesforce.com..., Salesforce.com..., Salesforce Training, Management, Strategy, Sales, Project Management, Public Relations, Consulting, Online Marketing

Education
James Madison University   2000 — 2005
Bachelors of Business Administration, Business to Business Marketing, Human Resources

Experience
Caesars Entertainment Corporation  May 2014 - January 2015
Embassy Suites Baltimore Inner Harbor   September 2013 - August 2014
The Oceanaire Seafood Room  January 2013 - December 2013
DoubleTree by Hilton  June 2009 - October 2013
Hyatt Place   2007 - 2009
Hilton Worldwide  2007 - 2009
Gansevoort Hotel Group  2005 - 2007
Windows on the World  September 1999 - September 2001

Skills
Hospitality Industry, Hotel Management, Catering, Customer Service, Meeting Planning, Restaurant Management, Event Planning, Concierge Services, Bartending, Hospitality Management, Sales&Marketing, Fine Dining, Restaurants, Wine Tasting, Hospitality, Intuitive Leadership, Relationship-building..., Revenue Analysis, Pre-opening experience, Entertainment, Coordinating Events, Private Events, Hiring, Hotels, Rooms Division, Front Office, Sales & Marketing

Education
Fordham University   1996 — 1999
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management

The Baltimore School for the Arts   1991 — 1995
High School Diploma, Theatre/Theater

Experience
The Mansion on Turtle Creek  July 2015 - Present
Bucci   April 2015 - June 2015
Silky Oaks Lodge   January 2015 - April 2015
Hydro Majestic   October 2014 - December 2014
Ristorante Tasso   August 2014 - October 2014
Treemont Retirement Community  May 2013 - June 2014
Hyatt Place   December 2010 - July 2011
Colorado Steakhouse   February 2008 - November 2010

Skills
Hospitality, Restaurants, Italian cuisine, Fine Dining, Restaurant Management, Training, Banquets, Customer Service, Catering, Food Service, Culinary Skills, Cooking, Food Safety, Hotels, Menu Development, Sanitation, Food Preparation

Education
Mami Camilla - Sorrento, Italy   2014 — 2014
Southern Italian Cuisine

Le Cordon Bleu College of Culinary Arts-Dallas   2013 — 2014
Associate of Arts and Sciences (A.A.S.), Culinary Arts and Related Services

Indiana University Bloomington   2008 — 2010
Bachelors, Business/Commerce, General

American University of Rome   2007 — 2007
International Business

Experience
The Florida Aquarium  July 2015 - Present
Hyatt Place   August 2013 - July 2015
PetSmart  October 2012 - May 2014
Indianapolis Zoological Society  October 2008 - October 2012

Skills
Social Media, Event Management, Customer Service, Museums, Hospitality, Leadership, Management, Microsoft Office, Training, Troubleshooting, Event Planning, Tourism, Time Management, Customer Satisfaction, Hotels, Food & Beverage, Hospitality Industry, POS, Teamwork, Front Office, MICROS

Education
Indiana University-Purdue University at Indianapolis   2007 — 2016
Bachelor of Science (BS), Tourism and Travel Services Management

Experience
The Driskill Hotel  May 2014 - Present
The Driskill Hotel  May 2013 - May 2014
Hyatt Place   January 2013 - May 2013
Towne Park  August 2011 - February 2013

Skills
Social Media, Editing, Music, Time Management, Management, Press Releases, Event Planning, Microsoft Office

Education
Ferris State University   2006 — 2009
Management, Business Management

Northwestern Michigan College   2002 — 2006
Liberal Arts and Science, Liberal Arts

Experience
Resch's Bakery   July 2014 - Present
Gap Inc./Growth, Innovation & Digital   April 2014 - July 2014
Hyatt Place   April 2013 - April 2014
Gap Inc./Gap Inc. Direct   August 2011 - December 2011
Classics Pizzeria   October 2009 - August 2011
Donatos Pizza  June 2007 - May 2009

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork, Public Speaking, HTML, English, Windows, Event Planning, Team Leadership, Data Analysis, Inventory Management, Access, Training, Time Management, Management

Education
DeVry University   2009 — 2013
Bachelor of Business Administration (BBA), Project Management

Experience
Hyatt Place Hoffman Estates   September 2013 - Present
Hyatt Place Hoffman Estates   March 2010 - September 2013
Hyatt Place   January 2008 - March 2010
Hyatt Place   May 2007 - January 2008

Skills
Menu Development, Catering, Epitome, Restaurant Management, Event Planning, Restaurants, Event Management, Culinary Skills, Cooking, Resorts, Hotel Management, OnQ, Yield Management, Revenue Analysis, Opening Hotels, Pre-opening, Banquets, Fine Dining, Meeting Planning, Customer Satisfaction, Hotel Booking, Hiring, Microsoft Office, Lodging

Education
Eastern Illinois University   2003 — 2007
Bachelor of Science, Family and Consumer Sciences

Experience
The Wine Bistro  November 2014 - Present
Columbus Hospitality  May 2013 - November 2014
Hyatt Place   May 2013 - August 2013
Champps  September 2012 - May 2013

Skills
Hospitality, Customer Service, Event Management, Hospitality Management, Restaurants, Time Management, Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Social Networking, Social Media, Real Estate, Marketing Communications, Organization, Microsoft Excel, Access, Inventory Management, Social Media Marketing, Sanitation, Facebook, Teamwork, Public Relations, At Multitasking, Events Coordination, Team Coordination, Retail, Training, Leadership

Education
Hondros College of Business   2015 — 2015
Real Estate

The Ohio State University   2010 — 2014
Bachelor of Science (BS), Hospitality Management, 4th year

Experience
Hyatt Place   January 1999 - Present

Skills
Microsoft Office, Process Scheduler, Hotels, Facilities Management, Customer Satisfaction, Team Building, Inventory Management, Time Management, Training, Leadership, Microsoft Word, Networking, Access, Windows

Education
ITT Technical Institute-St. Rose, La.   2014 — 2015
Associate’s Degree, Software Development

ITT Technical Institute-St. Rose, La.   2012 — 2014
Associate's degree, Network and System Administration/Administrator

Delgado Community College   2000 — 2002
Boilers licenses

Experience
3rd & 3rd Eats   February 2013 - May 2013
Hyatt Place   June 2012 - February 2013
Broken Sound Club  November 2009 - June 2010
The Links at Boynton Beach   July 2008 - July 2009

Skills
Wine & Spirits Industry, Bartending, Waitressing, Time Management, Typing, Organizational..., Customer-focused Service, Value Creation, Learning Quickly, Baking, Golf, Estimating, PowerPoint

Education
Florida Atlantic University   2005 — 2012
Business Management, International Business

Florida Atlantic University   2008 — 2011
Minor in Spanish Language and Culture, Foreign Languages and Culture

Experience
Wyndham Vacation Ownership  June 2015 - Present
Chartwells Higher Education Dining Services  October 2014 - June 2015
Hyatt Place   April 2014 - September 2014
The Wedding Studio   March 2014 - April 2014
Tri-Eagle Sales  August 2012 - August 2013
Sonny's Bar-B-Q  September 2007 - August 2013

Skills
Restaurants, Food Service, Catering, Food & Beverage, Hospitality, Organization, Customer Service, Highly detail oriented, Stressful Situations, Time Management, Microsoft Word, Microsoft Excel, PowerPoint, Bartending, Beer, Wine Tasting, Marketing, Marketing Communications, Social Media, Social Media Marketing, Communication Skills, Teamwork, Team Leadership, People Skills, TIPS Certified, TIPS Trained, Hotels

Education
Florida State University   2008 — 2013
Bachelor of Science (BS), Hospitality Administration/Management

Experience
Hyatt Place   February 2014 - Present
Hampton Inn & Suites El Paso-West   February 2013 - February 2014
Embassy Suites  September 2008 - November 2012
United States Army Reserve  June 2001 - June 2009
Holiday Inn El Paso Airport   August 2005 - September 2008

Skills
Front Office, Hospitality, Customer Service, Microsoft Office, Property Management..., revenue management..., Management, Profit Analysis, Department Budgeting, Schedule Control, Outstanding time..., Hotel Management, Team Building, Team Leadership, Team Management, New Hire Orientations, New Hire Training, Department Coordination, Food & Beverage, Night Audit, Rate and Inventory..., Rooms Division, Diversity Training, Leadership, Revenue Analysis, Time Management, Training, Hospitality Industry

Education
El Paso Community College   2004 — 2008
Still Attending, Business Admin

Experience
La Quinta Inn & Suites  June 2011 - Present
Prince Bush Hotels   November 2010 - July 2011
Hyatt Place   January 2008 - April 2008
AmeriSuites Ft. Lauderdale   October 2003 - July 2006
AmeriSuites Ft   July 2002 - October 2003
AmeriSuites Miami Airport   June 1997 - July 2002
Comfort Suites  January 1995 - June 1997
Greater Ft   October 1994 - January 1995

Skills
Revenue Analysis, Tourism, Hospitality Industry, Hotel Management, Hiring, Property Management..., Food, OnQ, Convention Services, Rooms Division, Hotel Booking, Front Office, Trade Shows, Meeting Planning, Income Statement, Revenue Forecasting, Business Travel, Marketing, Team Building, Account Management, Leadership, Real Estate, Travel Management, Marketing Strategy, Operations Management, Luxury, Resorts, Food & Beverage, Management, Lodging, Leisure, Catering, Banquets, Hotels, Pre-opening, Yield Management, Hospitality Management, Training, Opening Hotels, Contract Negotiation, Event Planning, Employee Training, Sales Presentations, Sales, Hospitality, Food, P

Education
Florida International University   1992 — 1994
Bachelor of Science, School, Hospitality

McArthur High School   1983 — 1987
School of Hospitality

Experience
Hyatt Place   November 2014 - Present
Verizon  December 2013 - October 2014
McDonald's Corporation  September 2006 - November 2013

Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Sales, Strategic Planning, Project Management, Marketing, Leadership, Social Media

Education
Elizabeth City State University   2008 — 2013
Bachelor's degree, Business Administration and Marketing

Experience
Varsity Tutors  February 2015 - Present
Granite Telecommunications  November 2014 - Present
Hyatt Place   August 2014 - October 2014
WBA Research  October 2013 - December 2013
Chipotle Mexican Grill  June 2010 - December 2012
E-CAST Summer Program   June 2006 - July 2010

Skills
Teaching, Creative Writing, Customer Satisfaction, Research, Conflict Resolution, Cold Calling, Proficient Typing Skills, Illustrator, Teamwork, Microsoft Office, PowerPoint, Customer Service, Social Networking, Social Media, Photoshop, Time Management, Facebook

Education
Ithaca College   2010 — 2014
Bachelor's Degree, English Language and Literature, General

Braintree High School   2005 — 2010
High School Diploma

Experience
Selden Standard   September 2014 - Present
Landry's Restaurants  October 2014 - Present
Hyatt Place   June 2014 - October 2014
Hyatt Hotels Corporation  July 2013 - June 2014
Google  July 2012 - July 2013
Landry's Restaurants  October 2010 - October 2012
Schoolcraft College  January 2012 - March 2012
Camp Cobbossee  June 2010 - August 2010
Om Day Spa   June 2006 - June 2010
Coldstone Creamery  June 2004 - May 2006

Skills
Restaurants, Food, Restaurant Management, Culinary Skills, Catering, Menu Development, Food & Beverage, Food Safety, Cooking, Baking, Fine Dining, Food Industry, Cake Decorating, Hospitality, Customer Service, Chef, Pastry, Wine, Banquets, Dinners, Menu Costing, Recipes, Food Quality, Training, New Restaurant Openings, ServSafe, Gourmet, Cakes, Food Preparation, Cuisine, Labor Control, Serve Safe Certified, Sanitation

Education
Eastern Michigan University   2013 — 2015
Bachelor of Science (BS) In process, Hotel, Motel, and Restaurant Management

Schoolcraft College   2010 — 2012
Associate's degree, Culinary Arts/Chef Training, 3.8

Experience
Governor's Office of Workforce Development  May 2009 - Present
Pearson Educational Management Group   April 2009 - May 2009
ManpowerGroup  November 2007 - December 2008
Hyatt Place   August 2005 - October 2007
HoneyBaked Ham  May 2004 - March 2005

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, PeopleSoft, Outlook

Education
Keller Graduate School of Management of DeVry University   2005 — 2007
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

Georgia Southern University   2000 — 2004
Bachelor of Science (B.S.), Hotel/Motel Administration/Management

Westside

Experience
St. Joseph Catholic Academy  August 2013 - Present
Emmett's Brewing Company  December 2012 - Present
Starbucks  June 2012 - August 2013
Franciscan University of Steubenville  August 2009 - May 2012
Hyatt Place   May 2010 - August 2011
St. Matthew's Catholic Church   June 2006 - August 2011
Private Lessons  2005 - August 2009

Skills
Teaching, Leadership, Pianist, Piano Education, Violin, Multitasking Skills, Social Skills, Fun Loving, Solid computer skills, Customer Service

Education
Franciscan University of Steubenville   2009 — 2012
Bachelor's degree, Theology and Catechetics with a minor in Philosophy

Experience
AT&T  January 2008 - September 2009
AT&T  January 2008 - September 2009
Hyatt Place   November 2007 - March 2008
Days Inn & Suites  June 2007 - November 2007
Gap, Inc  April 2007 - June 2007
Sears Holdings Corporation  January 2007 - May 2007
Dummit, Brieglab   May 2001 - January 2004

Education
Full Sail University   2012 — 2014
Bachelor of Arts (B.A.), Entertainment Business

Southern University A&M College   2003 — 2008
Bachelors of Science, Marketing

Southern University and Agricultural and Mechanical College at Baton Rouge   2003 — 2008
Bachelors, Marketing

Grant Union High School   1996 — 2000
High School Diploma

Experience
Hyatt Place   April 2014 - August 2015
Godiva Chocolatier  June 2011 - July 2015
The Inn at St. John's   April 2012 - August 2013
The Inn at St. John's   October 2011 - August 2013
Raleigh Studios  2011 - 2012
Disney's Grand Floridian   January 2011 - July 2011
Country Inn and Suites in Grand Rapids, Mi   August 2010 - December 2010
Country Inn and Suites Holland, Mi   May 2010 - December 2010
Grand Valley State University  2010 - 2010
The Sheraton Detroit/Novi, Mi   May 2009 - August 2009

Skills
Hotels, Retail Management, Retail, Customer Service, Team Building, Tourism, Groups, Food, Hospitality, Creative Writing, Public Speaking, Microsoft Office, Sales, Restaurants, Front Office, Store Management, Event Management

Education
Grand Valley State University   2006 — 2010
Hospitality Tourism Management and a Business Degree, Lodging Hospitality, 3.75

Disney University   2009 — 2011
Guest Service, Human Resources, and Finance

Novi
High School

Experience
Hyatt Place   February 2015 - Present
Aramark  July 2013 - February 2015
Hyatt Place   January 2011 - February 2013
Panera Bread  August 2007 - October 2010

Skills
Hotels, Customer Satisfaction, Catering, Customer Service, Sales, Hospitality, Hospitality Management, Hospitality Industry, Food, Food & Beverage, Restaurants, Banquets, Event Management

Education
Ivy Tech Community College   2009 — 2010

Franklin Central High School   2003 — 2007

Experience
Marriott International  December 2014 - Present
Marriott International  May 2014 - December 2014
Marriott International  April 2013 - March 2014
Elements  January 2013 - April 2013
Hyatt Place   July 2011 - January 2013

Skills
Hotel Management, Hospitality, Hospitality Industry, Hotels, Hospitality Management, Front Office, Food & Beverage, Resorts, Property Management..., Guest Service Management, Restaurants, Catering, Pre-opening, Rooms Division, Restaurant Management, Bartending, Tourism, Hotel Booking

Education
Fairleigh Dickinson University   2012 — 2014

Mercer County Community College   2009 — 2012
Associate of Arts and Sciences (A.A.S.), Hotel, Motel, and Restaurant Management

Experience
Hyatt Place   August 2012 - Present
Indy Hostel   January 2012 - May 2012
Walt Disney World  August 2011 - January 2012
PF Changs  2012 - 2012

Skills
HTML5, CSS, Photoshop, Illustrator, Microsoft Office, PHP Storm, Logo Design, Social Media, Customer Service, Hospitality, Hospitality Management, Hotel Management, Graphic Design, Facebook, Photography, Event Planning, Event Management, Adobe Creative Suite

Education
Indiana University-Purdue University at Indianapolis   2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Web Page, Digital/Multimedia and Information Resources Design

Ivy Tech Community College   2009 — 2012
Associate of Arts and Sciences (AAS), Hospitality Administration/Management

Experience
Global Productivity Solutions  August 2014 - Present
Life Time - The Healthy Way of Life Company  June 2013 - May 2014
Care.com  August 2012 - June 2013
Hyatt Place   April 2012 - August 2012
Grand Valley State University Police Department   December 2009 - April 2012
Utica Community Schools  September 2008 - May 2009

Skills
Microsoft Office, Market Research, Budget Process, Event Planning, Presentation Development, Marketing, Business Planning, Fitness Training, Nutrition Education, Fitness, Customer Service, Training, Microsoft Excel, Cross-functional Team..., Supply Chain Management, Business Process..., Change Management, Program Management, Management, Operations Management, Strategic Planning, Process Improvement

Education
Walsh College   2014 — 2016
Master of Business Administration, Strategic Leadership

Grand Valley State University   2009 — 2012
Bachelor of Science, Hospitality Administration/Management

Experience
The Drew Group   July 2013 - Present
Hyatt Place   November 2012 - June 2013
Hyatt Hotels Corporation  February 2010 - October 2012
Hyatt Coconut Plantation Resort  February 2008 - February 2010
Enterprise Rent-A-Car  August 2004 - January 2008

Skills
Hospitality Management, Customer Service, Hospitality, Hotels, Customer Relations, Resorts, Food & Beverage, Front Office, Tourism, Hospitality Industry, Hotel Management, Revenue Analysis, Marketing Strategy, Rooms Division, Banquets, Catering, Guest Service Management, Hotel Booking, Management, Micros, Opening Hotels, Pre-opening, Property Management..., Restaurants, Restaurant Management, Yield Management

Education
Indiana University Bloomington   1999 — 2004
Telecommunications

Experience
Hyatt Regency  March 2015 - Present
Hyatt Place   August 2013 - March 2015
Hyatt Place   April 2012 - July 2013
Hyatt Place   January 2010 - October 2012
Hyatt Place   July 2008 - November 2009
LodgeWorks Partners, L.P.   January 2008 - July 2008

Skills
Leisure, Customer Service, Hospitality Industry, Leadership, Hospitality Management, Event Planning, Revenue Analysis, Hospitality, Management, Negotiation, Yield Management, Hotel Management, Tourism, Catering, Food, Property Management..., Meeting Planning, Sales, Hotel Booking, Event Management, Guest Service Management, Corporate Events, Marketing, Sales Management, Revenue Forecasting, Business Travel, Contract Negotiation, Concierge Services, Marketing Strategy, Account Management, Travel Management, Training, Convention Services, Pre-opening, Opening Hotels, Lodging, Front Office, Banquets, Trade Shows, Wedding Planning, Team Building, Food, New Business Development, Leisure Travel, Hospital Sales, Resorts, Budgets

Education
Georgia Perimeter College
Business, Management, Marketing, and Related Support Services

Experience
ALMACO Group   August 2015 - Present
ALMACO Group   2012 - Present
Hyatt Place   2011 - 2012

Skills
Hospitality, Customer Service, Maritime, Microsoft Office, Logistics, Shipping

Education
Florida Atlantic University   2012 — 2015
Bachelor of Science (B.S.), International Business/Trade/Commerce

University of Central Florida   2010 — 2012
Associate's degree, Business

Experience
Hyatt Place   July 2015 - Present
Centerplate at Mercedes-Benz Superdome   July 2015 - Present
Global Staffing Solutions  March 2012 - March 2015
The Ritz-Carlton  February 2008 - March 2012
The Ritz-Carlton  November 2006 - February 2008
Shula's Steakhouse at JW Marriott   April 2006 - November 2006
The Ritz-Carlton  September 2005 - April 2006
The Ritz-Carlton  June 2004 - August 2005
The Ritz-Carlton  December 2002 - June 2004

Skills
Banquets, Food & Beverage, Event Management, Hotels, Micros, Outlook, Front Office, Hotel Management, Team Building, Microsoft Office, Hospitality Management, Hospitality, Resorts, Hospitality Industry, Budgets, Management, Training, Sales, Culinary Skills, Process Scheduler, Event Planning, Revenue Analysis, Microsoft Excel, Food, PowerPoint, Meeting Planning, Customer Service, Advertising, Human Resources, Menu Development, Purchasing, Operations Management, Time Management, Employee Relations, Recruiting, P&L, Marketing, Leadership, Hiring, Property Management..., Catering, Tourism, Customer Satisfaction, Pre-opening, Restaurants, Rooms Division, MICROS

Education
University of New Orleans   2000 — 2002
Hotel, Restaurant & Tourism

Delgado Community College   1997 — 1999
Business Management

Dominican High School   1993 — 1997
High School Diploma

Experience
Hyatt Place   April 2014 - Present
Hyatt Hotels Corporation  July 2013 - March 2014
Hyatt Place   January 2007 - July 2013

Skills
Resorts, Rooms Division, Hotel Booking, Culinary Skills, Bartending, ServSafe, Hotels, Front Office, Micros, Training, Property Management..., Employee Training, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Banquets, Guest Service Management, Opera, Guest Recovery, Customer Satisfaction, Reservation, POS

Education
Elgin Community College   2002 — 2007
Associate of Arts (AA), Baking and Pastry Arts/Baker/Pastry Chef, B

Elgin High School   1999 — 2002
Graduated, General Educaton

Robert Morris College
Bachelor's degree, Business Administration and Management, General

Experience
Hyatt Place   July 2014 - July 2014
National Student Leadership Conference  July 2013 - July 2013

Skills
Microsoft Word, PowerPoint, Microsoft Office, Leadership, Microsoft Excel, Social Media, Spanish, Facebook, Research, Social Networking

Education
Eckerd College   2015 — 2019
International Business

Baldwin School of Puerto Rico   2011 — 2015
High School Diploma

Experience
Hyatt Place   July 2013 - Present
Hyatt Place   December 2012 - June 2013
Hyatt Place   October 2010 - December 2012
NetJets, Inc  July 2008 - September 2009
NetJets, Inc.   April 2008 - June 2008

Skills
Business Travel, Customer Satisfaction, Sabre, Microsoft Office, WinPM, POS, Confidentiality, catering, Sales, Multitasking Skills, Meeting Scheduling, Site Visits, Long-term Customer..., Catering, Social Media Marketing, Inventory Management, Management, Hotels, Hospitality Management, Hospitality Industry, Revenue Analysis, Property Management..., Hospitality, Customer Service

Education
DeVry University   2009 — 2010
B.A.S., Hospitality Management

Bradford School   2007 — 2008
A.A.S., Travel and Hospitality Management

Ohio University   2006 — 2007

Experience
InterContinental Hotels Group (IHG®)   December 2012 - Present
Hyatt Place   2010 - 2012
Hampton Inn Hotel  2007 - 2010
La Quinta Inns & Suites  2000 - 2007

Skills
Customer Service, Hospitality, Microsoft Office, Hospitality Management, Management, Hospitality Industry, Front Office, Hotels, Hotel Management, Food, Pre-opening, MICROS, Customer Satisfaction

Education
Houston Community College

McNeese State University

Experience
Persistent Systems  March 2013 - Present
NovaQuest LLC  November 2012 - March 2013
ARAMARK  March 2011 - November 2012
Hyatt Place   December 2009 - March 2011
Marriott International  February 2008 - September 2008
Marriott International  February 2006 - February 2008

Skills
Hotels, Management, Hospitality Management, Employee Training, Food & Beverage, Hospitality, Culinary Skills, Guest Service Management, Event Planning, Team Building, Front Office, Restaurants, Catering, Menu Development, Banquets, Restaurant Management, Fine Dining, Hospitality Industry, Configuration Management, ENOVIA LCA, Unix, SQL, Product Lifecycle...

Education
Gateway Community College   2014 — 2016
Computer Technology

Drexel University - College of Business and Administration   2007 — 2007

Johnson and Wales University   2004 — 2006
AS, Culinary Arts

Experience
Grand Canyon University  March 2015 - Present
Hyatt Place   November 2013 - January 2015
Culver Franchising System, Inc.   November 2010 - November 2013

Skills
Customer Service, Hospitality, Thrive in A Fast-paced..., Time Management

Education
Grand Canyon University   2013 — 2016
Marketing

Experience
Kiawah Island Golf Resort  September 2015 - Present
Kiawah Island Golf Resort  May 2015 - September 2015
Hyatt Place   April 2014 - April 2015
Grand Valley State University  September 2012 - April 2014
Culver Franchising System, Inc.   April 2012 - August 2013
DuPage County Election Commission  April 2009 - November 2010

Skills
Customer Service, Event Planning, Training, Sales, Microsoft Office, Sports

Education
Grand Valley State University   2011 — 2015
Bachelor of Science in Hospitality and Tourism Management, Emphasis in Lodging Management; Minor in Business

Experience
Piedmont Cancer Institute   February 2015 - Present
Hyatt Place   August 2014 - February 2015
Filet Steak & Seafood   August 2014 - December 2014
Home-Grown Industries of Ga, Inc. dba Mellow Mushroom   August 2009 - May 2014

Skills
Customer Service, Bilingual-English/Spanis..., Artistic Abilities, Bartending, Food Service, Teamwork, Time Management, Spanish, Public Speaking

Education
Georgia College and State University   2010 — 2014
Bachelor of Science, Psychology

Experience
Chick-fil-A Restaurants  February 2015 - Present
Hyatt Place   May 2014 - August 2014
VillaSport Athletic Club and Spa  May 2013 - July 2013
VillaSport Athletic Club and Spa  March 2012 - July 2013
Henderson State University  2012 - 2013
Memorial Hermann The Woodlands Hospital  March 2010 - May 2012
Smoothie King  September 2011 - March 2012

Skills
Customer Service, Highly Personable, People Skills, Microsoft Excel, Hospitality, Microsoft Word, Friendly personality, PowerPoint, MICROS, Opera, Management, Social Media, Social Media Marketing, People-oriented, Restaurants, Cpr Certified, Social Networking, Swimming, Microsoft Office, Time Management, Teamwork, Public Speaking, Event Planning

Education
Oklahoma State University   2014 — 2016
Hotel and Restaurant Administration

Henderson State University   2012 — 2013

Experience
Hyatt Place   March 2013 - Present
Best Buy  October 2012 - January 2014
Picture People  February 2012 - September 2012
Shooting Stars Productions  August 2009 - September 2012
VaporStore Inc.   September 2009 - May 2011
Stephens Property Management   July 2006 - April 2009
Northbrook Teleservices   December 2003 - June 2005

Skills
Adobe Creative Suite, Microsoft Suite, Digital Photography, Web Design, Photography, Advertising, Photoshop, Layout, Mac, Image Manipulation, Graphics, Illustrator, InDesign, Marketing, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Social Media, Social Media Marketing, PowerPoint

Education
Fashion Institute of Design & Merchandising   2006 — 2008
Associate's Degree, Visual Communication

Triton College   2002 — 2004
some college courses, general education

Abraham Lincoln High School   1998 — 2002
Diploma, General Education

Experience
Embassy suites boca raton   April 2014 - Present
Miami Dolphins & Sun Life Stadium  August 2008 - Present
Hyatt Place   January 2013 - April 2014
Law Office of Yates and Schiller   May 2007 - December 2007

Skills
Microsoft Office, Computer Literate, Customer Service, Strong Work Ethic, Dedicated, Intelligence, Windows 7

Education
Florida Atlantic University   2008 — 2010
Master of Science (M.S.), Criminal Justice and Criminology

Florida Atlantic University   2003 — 2007
Bachelor of Arts (B.A.), Criminal Justice

Experience
Mr. Delivery USA  February 2015 - Present
Saggun Inc   July 2014 - February 2015
Mr. Delivery USA  August 2013 - July 2014
Hyatt Place   August 2012 - August 2013
The South Bend Chocolate Company  October 2010 - September 2012
Gap / Gap Inc.   March 2009 - October 2010
The Walking Company  November 2007 - January 2009
Genesco  November 2004 - November 2007

Skills
Customer Service, Time Management, Management, Sales, Microsoft Excel, Microsoft Office, Social Networking, Event Planning, Facebook, PowerPoint, Social Media, Microsoft Word, Social Media Marketing, Event Management, Leadership, Public Speaking, Inventory Management, Retail, Team Leadership, Account Management, Teamwork, Store Operations, Business Development

Education
Ivy Tech Community College-Northcentral   2011 — 2013
Business, Management, Marketing, and Related Support Services

Indiana University South Bend   2007 — 2009
Business Administration and Management, General

Experience
Gold Depot   October 2009 - Present
Hyatt Place   May 2008 - November 2008
Ramada Inn  February 2007 - June 2008
Ramada Inn  April 2007 - April 2008
Hotel Europaischer Hof   July 2006 - December 2006

Education
Schiller International University   2007 — 2008

Goa University
Bachelors of Business Administration, Business Commerce

Houston Community College
Course, Tourism and Management

Schiller International University
Masters, Business Administration/Hotel & Tourism Management

Experience
SAGE Publications  August 2012 - February 2014
Lyrasis  February 2009 - July 2012
Hyatt Place   2010 - 2012
Lyrasis  August 2011 - October 2011
SOLINET  February 2009 - August 2011
Cengage Learning  1993 - 2009

Skills
Training Delivery, Customer Service, Technical Support, Microsoft Office, Project Management, Change Management, Social Media, Sales, Community Outreach, Creative Writing, Customer Satisfaction, Leadership, Management, Marketing Strategy, Marketing Communications, Team Building, Team Leadership, Time Management, Public Speaking, HTML, Event Planning, New Business Development, Social Networking, Strategic Planning, Teaching, Salesforce.com

Education
University of Phoenix   2014 — 2017
Bachelor's Degree, Business Administration, Management and Operations

Detroit Business Institute-Downriver   1992 — 1993
Certificate in Secretarial Skills, Administrative Assistant and Secretarial Science, General

St. Louis Community College   1980 — 1982
None, Business Administration

Experience
Jackson Hewitt Tax Service Inc.  January 2015 - Present
MedStaffers   January 2014 - Present
The Callos Companies  September 2011 - January 2014
Hyatt Place   April 2013 - July 2013
Macy's  September 2011 - April 2012
PNC Bank  August 2007 - October 2008

Skills
Merchandising, Retail Math, Visual Merchandising, Retail, Customer Service, Trend Analysis, Retail Management, Allocation, Inventory Management, Excel, Word, PowerPoint, Loss Prevention, Product Knowledge, Microsoft Office, Stores, Buying, Window Displays, Cash Handling, Customer Relations, Time Management, Telephone Skills, Data Entry, Outstanding Customer..., Selling, Promotions, Outlook, Retail Buying, Fashion, Trend, Apparel, Assortment, Merchandising Strategies, JDA, Styling, Fashion Retail, Replenishment, Island Pacific, Draping, Store Management, Garment Construction, Tactical Planning, Profit, Fashion Design, Sewing, Personal Styling, Driving Results, Event Planning, Fashion Marketing, Sales

Education
Duquesne University   1992 — 1996
Business, Finance

National High School of Mathematics and Natural Sciences "Academician Lyubomir Chakalov"   1988 — 1992
High School, Biotechnology, 6.0 This is the highest grade in Bulgaria which equals 4.0 in the USA

Vasil Levski, Sofia, Bulgaria   1981 — 1987
Basics

Experience
HelmsBriscoe  December 2013 - August 2015
Hyatt Place   November 2010 - August 2013
Hyatt Hotels Corporation  March 2001 - November 2010

Skills
Meeting Planning, Hospitality, Site Selection, Event Management, Event Planning, Maintaining Business..., Budget Management, Forecasting, Achieving Results, Budgets, Location Intelligence, Hotels, Training, Relationship Marketing, Marketing, Management, Negotiation, Customer Service, Sales, Food & Beverage, Convention Services, Hospitality Management, Hotel Management, Hospitality Industry, Resorts, Tourism

Education
Georgia State University   1998 — 2000
BS, Hospitality / Business

Florida International University   1994 — 1998
Hospitality and Recreation Marketing Operations

Experience
Hyatt Place   April 2013 - Present
Sagamore Psychiatric Center   September 2010 - May 2011
Mid Islans Y JCC   September 2009 - May 2010

Education
Hunter College   2009 — 2011
Master of Social Work (MSW), Social Work

Hofstra University   2006 — 2008
Bachelors, Psychology Comunity Health

Nassau Community College   2004 — 2006
Associates, Liberal Arts and Sciences/Liberal Studies

Experience
FPI Management, Inc.   October 2012 - Present
SpringHill Suites by Marriott  October 2011 - July 2012
Hyatt Place   May 2009 - October 2011

Education
Jefferson State Community College   2006 — 2007

Experience
TJX  June 2011 - Present
Hyatt Place   August 2008 - January 2011
Men's Suit Oulet   August 2008 - August 2010

Skills
Marketing, Sales, Customer Service, Medical Billing, Microsoft Word, Microsoft Excel, PowerPoint, Oral & Written..., Intrapersonal Skills

Education
Dekalb Technical College
Associate degree (working progress), Marketing/Marketing Management, General

Experience
Hyatt Place   June 2014 - Present

Education
John Tyler Community College   2013 — 2015
Human Services, General