Hyatt Place
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Hyatt Place Employees
Embassy Suites October 2014 - Present
Hyatt Place July 2013 - October 2014
Marriott International January 2006 - June 2013
Marriott International July 2003 - January 2006
Marriott International April 2000 - July 2003
Marriott International April 1999 - April 2000
Skills
Hotel Management, Hospitality, Food & Beverage, Hotels, Hospitality Management, Hospitality Industry, Front Office, Pre-opening, Rooms Division, Banquets, Yield Management, Revenue Analysis, Tourism, Property Management..., Catering, Sales, Restaurants, Customer Service, OnQ, MICROS, Meeting Planning, Micros, Resorts
Education
University of Houston 1994 — 1998
Bachelor's Degree, Hotel & Restaurant Management, 3.8
Lon Morris College 1993 — 1994
OKDHS July 2013 - Present
Trak-1 Screening Intelligence June 2012 - February 2013
Premier Staffing June 2012 - February 2013
Camp Loughridge January 2012 - May 2012
Oklahoma Department of Human Services November 2010 - December 2011
Hyatt Place June 2009 - April 2010
Oral Roberts University January 2007 - May 2008
Skills
Interpersonal..., Public Speaking, Computer Proficiency, Typing 50+ WPM, Customer Service, Coordinating Events, Leadership, Self-motivated Team..., Case Managment, Basic Spanish, Administrative..., Event Planning, Community Outreach, Fundraising, Non-profits, Microsoft Word
Education
Oral Roberts University 2005 — 2010
Bachelor of Arts (BA), Organizational & Interpersonal Communications
Procter & Gamble October 2008 - Present
Hyatt Place January 2006 - May 2008
Skills
Salesforce.com, Microsoft Office, Coaching, Strategic Planning, Team Leadership, Shopper Marketing, Team Building, FMCG, Operations Management, Sales Operations, Marketing Research, Market Research, Training, Marketing, Retail, Market Analysis, Strategy, Competitive Analysis, Product Marketing, Customer Insight, Leadership, Contract Negotiation, Advertising, Public Speaking, Customer Service, Consumer Products, Negotiation, Sales Process, Process Improvement, B2B, Project Management, Budgets, Cross-functional Team..., Management, Microsoft Excel, Selling, Data Analysis, Business Analysis, Brand Equity, Key Account Development, New Business Development, Account Management, Key Account Management, Forecasting, Business Strategy, Business Development, Sales, Marketing Strategy, Sales Presentations, Sales Management
Education
Oral Roberts University 2004 — 2008
Bachelor's degree, Business Administration and Management, General
Bear Construction Company June 2013 - Present
MDR Management Inc. May 2012 - June 2013
Hyatt Place December 2010 - October 2011
Skills
Customer Service, Customer Satisfaction, Customer Retention, Construction, Line Maintenance, Communication, Public Safety, Construction Safety, Traffic Control, Theatre, Student Development, Management, Retail, Marketing
Education
Kansas City Kansas Community College 2011 — 2013
Associate of Arts (A.A.), Business, Management, Marketing, and Related Support Services
Kansas City Kansas Community College 2011 — 2013
Associate's degree, Business, Management, Marketing, and Related Support Services
Partners Trust Real Estate Brokerage & Acquisitions June 2013 - Present
Hyatt Place May 2012 - March 2013
Supercuts - Hairstyles & Haircuts for Men & Women December 2010 - May 2012
Valencia High School June 2008 - July 2010
Skills
Customer Service, Customer Support, Employee Training, Organizational..., Organization, Team Management, Inventory Management, Microsoft Office, Microsoft Word, Microsoft Excel, Dependable Team Player, Comfortable working..., Superior Work Ethic, Learning Quickly, Communication Skills, Written & Verbal..., PowerPoint, English, Windows, Research, Communication, Relocation, Sellers, Investment Properties, Real Estate Transactions, First Time Home Buyers, Short Sales, Sales, Single Family Homes, Condos
Education
Westmont College 2008 — 2011
Bachelor's Degree, English Language and Literature, General
Marist College 2006 — 2008
Associate's Degree, Undecided
Valencia High School 2003 — 2006
High School, 3.6 GPA
Cornado High School 2002 — 2003
Hyatt Place November 2011 - Present
Hyatt Place Scottsdale Oldtown December 2006 - November 2011
Hyatt Place Edin Prairie January 2004 - December 2006
Skills
Leadership, Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Hotels, Rooms Division, Front Office, Customer Service, Event Management, P&L, Event Planning, Sales, Team Building, Revenue Analysis, Yield Management, Pre-opening, Employee Training, Property Management..., Resorts
Education
North Dakota State University 1999 — 2004
Bachelor of Science (BS), Hospitality Administration/Management
Susquehanna Bank May 2014 - Present
Hyatt Place August 2011 - May 2014
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Front Office, Hotels, Customer Service, Branch Banking, Teller Operations, Customer Service..., Retail Banking, Finance, Hospitality, Sales
Education
Mansfield University of Pennsylvania 2006 — 2008
Bachelor's Degree, Business Administration, Travel/Tourism
Hyatt Place August 2015 - Present
Hyatt Hotels Corporation December 2014 - Present
Hyatt Hotels Corporation September 2013 - December 2014
Hyatt House Charlotte Airport July 2009 - September 2013
Skills
Hospitality Management, Hospitality Industry, Hotels, Yield Management, Rooms Division, Front Office, Food & Beverage, Revenue Analysis, Banquets, Hospitality, Property Management..., Resorts, Catering, Guest Service Management
Education
Mercyhurst College 1984 — 1988
Hotel, Motel, and Restaurant Management
Hyatt Place October 2014 - Present
Unos chicago grill June 2014 - October 2014
IHOP 2011 - January 2014
Skills
Cooking, Hospitality, Food, Restaurants, Food, Restaurant Management, Coaching, Menu Development, Team Building, Customer Service
Education
Morgan State University 2012 — 2016
Thirty-One Gifts August 2013 - Present
Hyatt Place January 2009 - May 2011
Sovereign Bank May 2008 - September 2008
Gymboree August 2007 - May 2008
Health Solutions Group September 2006 - December 2006
Boston Marriott Quincy September 2004 - September 2006
Dick’s Sporting Goods September 2003 - September 2004
Home Depot June 2002 - February 2003
Johnson & Wales University January 2000 - June 2002
Savas’ Hallmark August 1995 - August 1998
Skills
Customer Service, Microsoft Office, Event Planning, PowerPoint, Strategic Planning, Leadership, Microsoft Excel, Microsoft Word, Sales, Social Media, Public Speaking, Team Building, Hospitality Management, Hospitality Industry, Marketing, Event Management, Hotel Management
Education
Johnson & Wales University 1999 — 2003
Hospitality and Sales
Sacred Heart High School 1994 — 1998
High School
Hyatt Place May 2013 - Present
Morgan State University August 2011 - Present
Mountain Manor Treatment Center September 2013 - December 2013
Girl Scouts of Central Maryland May 2013 - June 2013
Department of Social Services April 2010 - September 2012
Florence Crittenton Services of Baltimore October 2007 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Negotiation, Editing, Nonprofits, Event Planning, Community Outreach, Social Services, Fundraising, Social Networking, Crisis Intervention, Program Development, Case Management, Social Media, Group Therapy, Youth Development, Family Therapy, Community Development, Behavioral Health, Policy Analysis, Foster Care, Sales, Data Entry, CBT, Time Management, Teamwork, Facebook, Program Evaluation, Volunteer Management, Mental Health
Education
Morgan State University 2011 — 2014
Master of Social Work (M.S.W.) (in progress), Social Work
University of Maryland College Park 2003 — 2005
Bachelor of Arts (B.A.), Criminology and Criminal Justice
Shamin Hotels March 2014 - Present
The Nicholson Companies September 2011 - Present
Hilton Worldwide July 2012 - July 2013
Ramada Plaza Hotel July 2010 - August 2011
Hyatt Place January 2008 - July 2010
Amerisuites, Chester, VA July 2007 - January 2008
Skills
Customer Service, Management, Employee Training, Hiring Personnel, Microsoft Office, OnQ, Galaxy, Property Management, Commercial Leasing, Social Media Marketing, Email Marketing, Coaching Staff, TIPS Certified, Serve Safe Certified, Front Office, Food & Beverage, Customer Retention, Auction Management, Collections, Customer Follow-up, WinPM, Switchboard, Sales, Hospitality, Guest Service Management, Hospitality Management
Education
Liberty University 2012 — 2016
Biblical & Theological Studies, Theology/Theological Studies
Hopewell High School 1993 — 1997
Advanced Diploma
Hyatt Place November 2014 - Present
Four Points by Sheraton April 2014 - September 2014
Blue Mountains International Hotel Management School January 2014 - April 2014
Kendall College October 2013 - April 2014
Blue Mountains International Hotel Management School October 2013 - April 2014
The Herrington Inn & Spa February 2011 - October 2012
Delnor Community Hospital March 2010 - February 2012
Skills
Non-profit Volunteer, Environmental Leadership, Fine Dining, Retreat Leader, Highly personable, Church Services, Frisbee Golf, Housekeeping, Communication Skills, Organizational Behavior, Environmental..., Environmental Issues, Sustainable Development, Sustainable Tourism, Front Office, Customer Service, Food, Rooms Division, Phone Etiquette, Volunteering, Opera, Communication, Hospitality, Hospitality Management, Hotels, Hospitality Industry
Education
Kendall College 2012 — 2016
Bachelor's in Hospitality Management, Hotel and Lodging Managment
Blue Mountains International Hotel Management School 2013 — 2014
International Hotel & Lodging Management, Hospitality Administration/Management
St. Charles North High School 2008 — 2012
Hyatt Place May 2013 - Present
Mercyhurst University Alumni Department September 2011 - May 2015
Aut's Tipse Treats May 2014 - August 2014
Panera Bread October 2009 - June 2014
Skills
Accounting, Apple, Customer Service, Hospitality Management, Microsoft Excel, Microsoft Word, Organization, PowerPoint, Event Planning, Teamwork, Time Management, Event Management, Facebook, Hospitality, Microsoft Office, Leadership, Social Media, Hotels, Hospitality Industry, Menu Development, Banquets, Food
Education
Mercyhurst College 2011 — 2015
Bachelor's degree, Hospitality Administration/Management
Normandy High School 2007 — 2011
High School Diploma
Cerner Corporation May 2013 - Present
University of Kansas January 2012 - May 2013
Hyatt Place June 2010 - July 2011
Sprint Nextel June 2008 - June 2010
Sprint NextelShawnee, KS December 2005 - June 2007
Skills
Research, Data Analysis, SQL Server Management..., Microsoft SQL Server, Microsoft Visual Studio, Oracle Business..., Tutoring, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service
Education
University of Kansas 2010 — 2013
Bachelor of Science (BS), Mathematics
Johnson County Community College 2008 — 2010
Mathematics
Red Robin February 2014 - Present
Hyatt Place October 2012 - Present
Hyatt Place Columbus/Dublin November 2011 - September 2012
Red Robin June 2008 - February 2012
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Front Office, Hotels, Food & Beverage, Rooms Division, Revenue Analysis, Property Management...
Education
Kaplan University 2007 — 2011
Grove City Christian School
Hilton Worldwide July 2015 - Present
Hyatt Place March 2015 - June 2015
Radisson Martinique on Broadway April 2014 - January 2015
Denihan Hospitality Group January 2013 - April 2014
Denihan Hospitality Group October 2011 - January 2013
XpresSpa May 2011 - October 2011
Monroe College January 2010 - April 2011
Thomasine's Cater March 2007 - December 2010
Skills
Organization, Multi Tasking, Inter-personal, Communication, Hospitality Management, Hospitality, Food, Banquets, Food & Beverage, Catering, Menu Development, Culinary Skills, Micros, Event Planning, Cooking, Customer Service, Hospitality Industry, Chef, Front Office, Hotels, MICROS
Education
Monroe College 2008 — 2011
Associates of Culinary Arts, Culinary Arts/Chef Training
Monroe College 2008 — 2011
Bachelor, Hospitality Management
Hyatt Place October 2014 - Present
Paychex January 2014 - October 2014
Lord Amherst Hotel February 2012 - January 2014
Supplemental Health Care June 2011 - February 2012
Hampton Inn January 2009 - September 2009
Holiday Inn Express & Suites October 2007 - January 2009
Staples October 2003 - October 2007
Skills
Recruiting, Talent Management, Training, Interviews, Time Management, Onboarding, Outlook, New Hire Orientations, Customer Service, Talent Acquisition, Applicant Tracking..., PowerPoint, Teamwork, Microsoft Office, Microsoft Excel, Problem Solving, Fundraising, Strategic Planning, Hospitality Management, Social Media, Sales, Management, Facebook, Human Resources, Employee Relations, Customer Satisfaction, Social Networking, Negotiation, Coaching Staff, Leadership Development, Hiring
Education
SUNY at Buffalo 2009 — 2011
Bachelor of Science (B.S.), Business Management, Human Resources
Monroe Community College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Monroe Community College 2005 — 2007
Associate of Science (A.S.), Education/ Psychology
Creative Financial Group June 2015 - Present
Safeco Insurance June 2013 - October 2014
Hyatt Place November 2012 - June 2013
Skills
Customer Service, Negotiation, Customer Satisfaction, Time Management, Sales
Education
Kennesaw State University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Finance
Innisbrook, a Salamander Resort & Spa March 2015 - July 2015
Concord Hospitality Enterprises January 2014 - March 2015
Hampton April 2013 - November 2013
Hyatt Place November 2011 - March 2013
Courtyard/Town Place Suites by Marriott November 2010 - November 2011
Best Western/Woodbury Inn May 2010 - October 2010
Zorns Chicken and Rib April 2004 - May 2010
Skills
Customer Service, Front Office, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, MICROS, OnQ, Property Management..., Rooms Division
Education
New York Institute of Technology 2008 — 2010
Hospitality Management
Nassau Community College 2005 — 2008
Associate of Arts and Sciences (AAS), Liberal Arts/Hospitality
City of Independence, Missouri May 2015 - Present
dELiA*s March 2012 - Present
Hyatt Place June 2011 - March 2012
Wireless Lifestyle November 2009 - February 2011
Skills
Retail Sales, Telecommunications, Visual Merchandising, Team Building, Teamwork, Punctuation, Creativity, Organization, Friendly Personality, Positivity
Education
Longview Community College 2006 — 2013
Associate of Arts (A.A.), Mass Communications
MVP Group Int. January 2015 - Present
MVP Group Int. September 2014 - January 2015
Hyatt Place July 2013 - September 2014
Hyatt Place North Charleston May 2012 - December 2012
Hyatt Place North Charleston December 2011 - May 2012
Hyatt Place North Charleston May 2010 - December 2011
Dunhill Hotel February 2007 - May 2010
Skills
Front Office, Pre-opening, Rooms Division, Hotel Booking, Accounts Receivable, Accounting, Accounts Payable, Customer Service, Customer Satisfaction, Property Management..., Hiring, Pre-opening experience, Pricing, Tourism, Guest Service Management, Training, Banquets, Hotels, Hospitality Management, Account Reconciliation, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Payments, Credit Cards, Call Centers, Tax Returns, Hospitality, Hotel Management, Hospitality Industry, Data Entry, Food & Beverage, Resorts, Restaurants, Budgets, P&L, Lodging, Outlook, Concierge Services, Payroll, Opening Hotels, Guest Recovery, Telephone Skills, Micros, Revenue Analysis, Recruiting, Food, POS, Schedules
Education
Strayer University (VA) 2013 — 2015
Master of Science (MS), Accounting
Strayer University 2010 — 2012
MBA, Finance
Johnson and Wales University 2004 — 2008
BS, Accounting
Hyatt Place April 2012 - Present
Skills
OnQ, Hotel Management, Hospitality Management, Front Office, Property Management..., Revenue Analysis, Food & Beverage, Rooms Division, Resorts, Banquets, Pre-opening, Catering
Education
Mountain View College 2006 — 2007
Duncanville High School 2001 — 2004
Diploma
AgeSong - From Assisted to Community Living September 2015 - Present
Hyatt Place January 2009 - July 2009
Best Beverage Catering May 2008 - October 2008
Continental Caterers January 2005 - May 2008
Door To Door Auctions May 2003 - January 2005
Siebel Systems, Inc. December 2000 - April 2003
Siebel Systems, Inc September 1999 - December 2000
Skills
Marketing, Advertising, Product Marketing, Sales, Budgets, Cross-functional Team..., Hospitality, Project Management, Customer Service, Program Management, Social Media, Event Management, Leadership, Public Speaking, Email Marketing, Facebook, Social Media Marketing, Public Relations, Hospitality Industry, CRM, Contract Negotiation, Event Planning, Negotiation, People Skills, Recruiting, Social Networking, Marketing Communications, PowerPoint, Marketing Strategy, Trade Shows, Outlook, Time Management, Salesforce.com, Microsoft Excel, Online Advertising, Online Marketing, Corporate Events, Nonprofits, Community Outreach, Press Releases, Meeting Planning, Editing, Newsletters, Management, Training, Microsoft Office, Legal Research, Strategic Planning, Fundraising
Education
Notre Dame de Namur University 2011 — 2012
Master of Public Administration (MPA), Human Resources Management and Services, 3.85
Hotel Hermosa November 2014 - Present
Residence Inn March 2014 - November 2014
Hyatt Place October 2012 - October 2013
Double Tree August 2011 - July 2012
Magic Castle Hotel May 2008 - July 2010
4wheelparts December 2007 - December 2008
Fairfield Inn By Marriott March 2006 - December 2008
Renaissance Long Beach Hotel October 1999 - November 2004
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Resorts, Customer Service, Pre-opening, Food & Beverage, Management, Time Management, Payroll, Human Resources, Housekeeping, Interviews, Property Management..., Rooms Division
Education
Long Beach City College 1999 — 2013
Liberal Arts, Business, Management, Marketing, and Related Support Services, 3.0
Long Beach City College 2011 — 2012
in process, Business Management
Long Beach City College 2000 — 2012
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 2.5
76 Solutions April 2015 - Present
Sun Center Studios April 2014 - September 2014
Drexel University Recreation Center October 2013 - September 2014
Drexel University 2014 - 2014
Hyatt Place March 2013 - December 2013
Drexel University November 2011 - October 2013
Nanny's Attic October 2008 - May 2010
Skills
PowerPoint, Microsoft Office, Nonprofits, Public Speaking, Market Research, Social Media, Microsoft Word, Microsoft Excel, Marketing, Leadership, Teamwork, Research
Education
Drexel University - LeBow College of Business 2011 — 2014
Bachelor's Degree, Business Administration and Marketing
La Salle University 2010 — 2011
Business Administration
Hyatt Place October 2011 - Present
Holiday Inn April 2009 - April 2010
Steady Reverb, Inc. April 2006 - April 2009
Western-Southern Financial 2003 - 2004
Fluid Entertainment, Inc. 2002 - 2003
Skills
Event Planning, Hospitality, Entrepreneurship, Music Promotion, Business Management, Financial Planning, Sales, Marketing, Event Management, Public Relations, Negotiation, Marketing Strategy, Finance, Customer Service, Social Media Marketing, Management, Leadership
Education
North Carolina State University 1996 — 2002
Bachelor's Degree, Business Managment (Human Resources, Finance)
Fast Forward Event Productions August 2014 - Present
Stone Brewing Co. November 2013 - May 2014
La Costa Resort and Spa May 2013 - September 2013
Hyatt Place July 2012 - April 2013
St. Regis Hotel March 2013 - March 2013
Oceanside Chamber of Commerce January 2011 - January 2013
Banana Republic July 2008 - April 2012
Oceanside Welcome Center January 2011 - January 2012
Skills
Social Media, Networking, Microsoft Word, PowerPoint, Event Planning, Microsoft Excel, Customer Service, Strategic Planning, Problem Solving, Spirit of Optimism, Public Speaking, Marketing Strategy, Social Networking, Public Relations, Marketing, Event Management, Hotels, Time Management, Leadership, Sales, Microsoft Office, Hospitality, Food & Beverage, Hospitality Industry
Education
San Diego State University-California State University 2012 — 2014
Bachelor of Science (B.S.), Hospitality and Tourism Management emphasis in Meetings & Events Management
MiraCosta College 2009 — 2012
Hospitality and Tourism Management
Carlsbad High School 2006 — 2009
GED
Hyatt Place October 2013 - Present
Hampton Inn and Suites Tulsa Central April 2012 - May 2013
Hampton Inn November 2007 - December 2011
Skills
Yield Management, Resorts, Pre-opening, Rooms Division, Tourism, OnQ, Catering, Banquets, Property Management..., Restaurants, Hotel Booking, Micros, Customer Satisfaction, Sales, Meeting Planning, Customer Service
Education
Northeastern State University 2005 — 2008
Bachelor of Business Administration (BBA), Marketing
Hyatt Place December 2014 - Present
Kimpton Hotels & Restaurants May 2013 - December 2014
Homewood Suites by Hilton November 2009 - January 2013
Embassy Suites April 2008 - November 2009
Homewood Suites by Hilton December 2005 - March 2008
Skills
Hospitality Management, Food & Beverage, Hospitality, Hotels, Hotel Management, Hospitality Industry, Front Office, Rooms Division, Delphi, OnQ, Hiring Practices, Convention Services, Recruiting, Banquets, Property Management..., Pre-opening, Restaurants, Catering, Opening Hotels, Hotel Booking, Resorts, Lodging
Education
Norfolk State University 2000 — 2003
Bachelor of Applied Science (BASc), Hotel, Motel, and Restaurant Management
Johnson and Wales University 1998 — 2000
Associate of Science (A.S.), Food and Beverage Management
Northwood University September 2014 - July 2015
Northwood University September 2014 - July 2015
Hyatt Place July 2013 - July 2014
Northwood University May 2011 - May 2013
Northwood University September 2010 - May 2013
Northwood University August 2011 - August 2011
Northwood University July 2011 - July 2011
Skills
Big-picture Thinking, Strategic Planning, Project Management, Accounting, Analytics, Leadership, Teamwork, Research, Financial Accounting, Public Speaking, Customer Service, Data Entry, English, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Time Management, Event Planning, Social Networking, Marketing
Education
Northwood University - DeVos Graduate School 2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.842
Northwood University 2009 — 2013
Bachelor of Business Administration, International Business, 3.71
Seward County Community College 2009 — 2010
4.0
Bila Tserkva National Agrarian University 2005 — 2010
Master's Degree, Bio-Technology
TGS December 2014 - Present
Hyatt Place October 2013 - December 2014
Equality Ohio September 2013 - April 2014
Rigsby's Kitchen 2012 - 2013
Skills
SQL, Microsoft SQL Server, Data Mining, Translation, Spanish, Spanish Literature, Presentations, Position Papers, Calculus, Mathematics, Event Planning, Events Coordination, Microsoft Excel, Customer Service, Public Speaking, Hospitality Management, Hospitality
Education
The Ohio State University 2011 — 2013
Bachelor of Arts (BA), Major: Spanish and Iberian Studies. Minor: Math, International Studies
Ohio Wesleyan University 2008 — 2011
Montclair high School 2003 — 2008
Stubbs & Perdue P.A. August 2014 - Present
Town of Garner Parks, Recreation and Cultural Resources Department May 2013 - Present
Hyatt Place November 2013 - May 2014
City of Raleigh Municipal Government August 2013 - December 2013
Union Activities Board May 2013 - August 2013
Union Activities Board August 2012 - December 2012
Kickback Jacks June 2012 - August 2012
Skills
Event Planning, Community Outreach, Student Affairs, Microsoft Office, Office Administration, Customer Service, Newsletter Production, Marketing, Time Management, Programming, Program Management, PowerPoint
Education
North Carolina State University 2010 — 2014
Bachelor of Science (B.S.), Parks, Recreation and Leisure Studies
Pine Forest High School 2006 — 2010
Children's Academy of Malta March 2013 - Present
Hyatt Place April 2010 - October 2012
North Country Academy February 2008 - September 2009
Skills
Childcare, Drawing, Typing, Organization, Multitasking Skills, Communication
Education
Mildred Elley School-Albany Campus 2012 — 2014
Business Management A.O.S., Business Administration and Management, General
State University of New York Empire State College 2009 — 2009
none, Child Development
Ballston Spa High School 2004 — 2007
Local Diploma, General Studies
National American Miss June 2012 - August 2012
Hyatt Place April 2011 - August 2012
Buona Beef December 2011 - June 2012
IPC International September 2007 - April 2011
Skills
Hospitality, Hotels, Food & Beverage, Hotel Management, Customer Service, Hospitality Industry, Tourism, Event Planning, Guest Service Management, Service Recovery, Crisis Management, Food Safety, Food Service, Serving Others, Hotel Booking, Banquets, Catering, Customer Satisfaction, Restaurants, Time Management, Supervisory Experience, Inventory Management, Front Office, Cashiering, Purchasing, Meeting Planning, Restaurant Management, Security Operations, Training, Supervisory Skills, Food Preparation, Multi-line Phone, POS, Resorts, Cooking, Pre-opening
Education
Oakton Community College 2004 — 2006
Associate's degree, General Studies
Pizza Hut March 2014 - Present
Hyatt Place February 2013 - August 2014
RBar Arena February 2013 - April 2014
DiBella's Old Fashioned Submarines April 2012 - February 2013
Rochester Jazz FestJune June 2011 - June 2012
Nationwide Arena/Columbus Blue Jackets September 2006 - June 2012
Ohio State University Campus Dining April 2010 - June 2011
Target November 2007 - September 2010
Rochester Americans December 2005 - May 2006
Skills
Food Service, Restaurants, Customer Service, Hospitality Management, Management, Food & Beverage, Food, Catering, Time Management, Hospitality, Event Planning, Front Office, Hospitality Industry, Event Management, Customer Satisfaction
Education
The Ohio State University 2010 — 2012
Bachelor of Science (BS), Hospitality Administration/Management
The Ohio State University 2010 — 2012
B.S, Hospitality Management
Columbus State Community College 2007 — 2009
Monroe County Community College 2005 — 2006
General Motors (Contracted through Kelly Services) July 2015 - Present
Marygrove College September 2013 - July 2015
Marygrove College June 2012 - August 2013
Troy Public Library November 2011 - June 2012
Southfield Public Library October 2011 - June 2012
Wayne State University January 2010 - August 2011
Hyatt Place April 2009 - November 2009
Starcom Worldwide April 2007 - September 2007
Gap Inc. May 2006 - April 2007
Links Hall September 2006 - December 2006
Skills
Library Science, Electronic Resources, Information Literacy, Collection Development, Computer Application..., LibGuides Administration, Microsoft Word, Microsoft Excel, PowerPoint, Blogging, Libraries, Editing, Teaching, Library Instruction, Research, Higher Education, Cataloging, Community Outreach, Virtual Reference
Education
Wayne State University 2009 — 2011
Master of Library & Information Science (MLIS), Library and Information Science
Michigan State University 2000 — 2005
Bachelor of Arts (BA), Advertising
Michigan State University 2000 — 2005
Bachelor of Arts (BA), Sociology
Oakland Community College
Computer Information Systems, Database Systems
Best Buy June 2012 - Present
Hyatt Place April 2012 - June 2012
Quinzos September 2011 - December 2011
Northwestern College January 2011 - December 2011
Trinity Christian Community May 2010 - August 2011
Northwestern College September 2010 - May 2011
Camp Geneva May 2009 - August 2009
Sodexo January 2009 - May 2009
Topline Equipment May 2008 - August 2008
Culver's Restuarant January 2008 - May 2008
Skills
Music, Community Outreach, Public Speaking, Non-profits, Fundraising, Teaching, Event Planning, Event Management, Editing, Singing, Blogging, Social Media, Microsoft Office, Microsoft Word, Facebook
Education
Northwestern College 2008 — 2011
Bachelor of Arts (B.A.), Music
West Ottawa High School 2004 — 2008
High School Diploma
RoomMakers January 2012 - Present
Hyatt Place December 2010 - January 2012
Wild Horse Saloon June 2010 - February 2011
Education
Kansas State University 2002 — 2006
Bachelor of Arts, English Literature
Kansas State University 2002 — 2006
Bachelor of Arts, English Literature
CM Personnel September 2013 - Present
Hyatt Place July 2009 - December 2011
Country Inns & Suites By Carlson December 2006 - July 2009
Skills
WinPM, Reserve, Micros Opera System, Sales Pro, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Publisher, Putty, Avionte, Employee Training, Customer Service, Customer Satisfaction, Hospitality, Hosting, Sales, Event Planning, Recruiting, Forecasting, Human Resources, Payroll, Process Scheduler, Data Entry, Event Management, Contract Negotiation, Time Management, Employee Relations, Invoicing, Hiring, Training, Leadership, Temporary Placement, Administration, Office Administration, Office Management, Administrative..., Team Building, Outlook, Management, Telephone Skills, Inventory Management, Teamwork
Education
Maysville Community and Technical College 2001 — 2003
Associate of Arts (A.A.), General Studies and Photography
Harrison County High 1996 — 2000
High School Diploma, General Education
Hyatt Place June 2015 - Present
Kaplan University 2014 - Present
Northern Illinois University September 2013 - December 2013
Gap Inc./Old Navy September 2012 - January 2013
Ms. Marilyn's Daycare April 2010 - May 2011
Skills
Customer Service, Time Management, Retail, Internal Communications, Project Management, Organizational..., Customer Oriented, Microsoft Office, PowerPoint, Microsoft Excel, Telephone Skills, Cashiering, Customer Satisfaction, Data Entry, Teamwork, Driving Results, Leadership
Education
Northern Illinois University 2009 — 2013
Bachelor of Arts (B.A.), Organizational Communication, General
Palace Entertainment April 2014 - Present
Great Wolf Lodge January 2013 - March 2014
Hyatt Place September 2012 - January 2013
Jeff Ellis & Associates May 2012 - September 2012
Cedar Fair Entertainment Company July 2007 - May 2012
City of Newark December 2006 - June 2008
City of Fremont, CA September 2006 - June 2008
Skills
Aquatics, Lifeguarding, Customer Service, Operations Management, Microsoft Office, Microsoft Word, Microsoft Excel, Event Management, PowerPoint, Event Planning, Supervisory Experience, Team Leadership, Leadership, Team Building, Social Networking, Management, First Aid, Hotels, Resorts, Time Management, Process Scheduler, Customer Satisfaction, Hospitality
Education
University of California, Berkeley
Bachelor of Science (B.S.), Psychology
Ohlone College
Associate of Science (A.S.), Psychology
American High School
University of Nevada-Las Vegas
Hospitality Administration/Management
Lee Myles Transmissions & AutoCare August 2015 - August 2015
Hyatt Place May 2015 - August 2015
Kiddos Consignment August 2013 - April 2015
Magnolia Quarter Horses March 2011 - June 2014
Kids University, Bowling Green KY November 2010 - February 2012
Private Families March 2004 - November 2010
The Children’s Place March 2002 - August 2003
Dillard’s, Lexington KY August 1998 - March 2002
Midway College August 1997 - May 1998
Skills
Customer Service, Teaching, Sales, Childcare, Microsoft Office, Research, Management, Event Planning, Microsoft Excel, Horse Training, Teamwork, Child Development, Experience Working with..., Family Services
Education
University of Kentucky 1998 — 2002
Bachelor of Science, Individual and Family Development
Midway College 1997 — 1998
Equine Management
Hyatt Place June 2015 - Present
Hyatt Place December 2014 - June 2015
Hallman Lindsay Paints February 2014 - October 2014
True Fireproofing March 2013 - September 2013
C. M. Morris Group, Inc. January 2009 - March 2013
Wall-tech, Inc January 2006 - January 2009
Skills
Project Management, Estimating, Microsoft Office, Field Supervision, Construction Safety, Quality Control, Cloud Computing, Field Inspection, Field Testing, Employee Training, Consumer Relations, Steel Structures, Fireproofing, Building Codes, Thermal Insulation, Blueprint Reading, Change Orders, Firestopping, Computer Maintenance, Computer Hardware, Construction, Project Bidding, Estimates, Project Estimation, Lean Construction, Construction Management, Value Engineering, CPM Scheduling, Contractors
Education
Madison Area Technical College 2012 — 2014
GameDay Marketing October 2013 - Present
Holiday Inn Crabtree February 2011 - November 2011
Hyatt Place July 2000 - January 2011
AmeriSuites Hotel October 1999 - July 2000
Ramada Inn October 1998 - October 1999
Embassy Suites Hotel January 1996 - July 1998
Embassy Suites Hotel December 1994 - January 1996
Embassy Suites August 1992 - December 1994
Skills
Hotels, Budgeting, Forecasting, Accounts Payable, Financial Analysis, Hotel Management, Hospitality Management, Customer Service, Revenue Management, Hospitality Industry, Hospitality, Food & Beverage, Front Office, P&L, Hiring, Team Building, Operations Management, Sales Management, Event Management, Customer Relations, Revenue Analysis, Management, Budgets, Restaurants, Training, Pre-opening, Catering, Income Statement, Human Resources, Sales, Yield Management, Banquets
Education
North Carolina State University
Experient July 2015 - Present
Hyatt Place January 2015 - Present
ClubCorp April 2013 - May 2015
Kent State University August 2010 - May 2015
Walt Disney World January 2014 - May 2014
Weigel Funeral Home January 2010 - April 2010
Skills
Event Planning, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Customer Service, Time Management, Outlook, Organization, Management, Social Networking, Event Management
Education
Kent State University
Bachelor of Science (B.S.) in Hospitality Management, Hospitality Management and Marketing
Bombfell June 2014 - Present
Bombfell September 2013 - May 2014
Bombfell June 2013 - August 2013
ALDO Group September 2012 - May 2013
ALDO Group March 2012 - August 2012
CoxHealth September 2010 - March 2011
Vector Marketing June 2010 - July 2010
Hyatt Place August 2009 - May 2010
Inlet Dance Company March 2010 - March 2010
Integrity Engineering May 2009 - July 2009
Education
Missouri State University 2010 — 2013
Bachelor of Science (BS), Major: Fashion Merchandising/Design, Minor: Advertising/Promotion
Oral Roberts University 2009 — 2010
Studied, Major: Music & Theater, Minor: Dance, Transferred 41.5 credits
Hyatt Place October 2014 - Present
US Navy February 2008 - May 2011
Skills
Customer Service, Sales, Microsoft Office, Retail, Time Management, Microsoft Excel, Social Media, PowerPoint, Food Preparation, Leadership, Communication, Retail Sales
Education
Kaplan College-Dallas 2014 — 2016
Criminal Justice
Tarrant County College 2010 — 2012
Associate of Arts (A.A.), Criminal Justice and Corrections
China Palace Restaurant June 2003 - Present
Sath Technologies Inc. July 2014 - May 2015
Hyatt Place May 2013 - April 2014
Moraine Valley Community College September 2011 - July 2013
Southwest Education Center (MVCC) September 2011 - July 2013
Smith Senior Living November 2008 - April 2011
Skills
Microsoft Office, Customer Satisfaction, Customer Service, Meeting Planning, Hospitality Management, Forecasting, Cost Control, Positive Team Player, Creative Problem Solving, Data Analysis, Positive Can-do Attitude, Talent Acquisition, Operations Management, Success Driven, Computer Proficiency, Academic Tutoring, Ebay Sales, Paypal Integration, CATSWeb, JIRA, Confluence, Executive Management, Expense Management, Outlook, Lync, Salesforce.com, Food & Beverage, Hotel Management, Lodging, Opening Hotels, Tourism Management, Restaurant Management, Diet Planning, Portion Control, Microsoft Word, PowerPoint, Hospitality
Education
Purdue University Calumet 2009 — 2011
Bachelor's Degree, Hospitality and Tourism Management
Moraine Valley Community College 2008 — 2009
Associate's Degree, Restaurant, Culinary, and Catering Management/Manager
Copabanana April 2011 - July 2012
Hyatt Place February 2008 - September 2008
Wyndham Hotel Group 2006 - 2007
Championship Sports Bar & Grill 2005 - 2007
Skills
Restaurants, Hospitality Industry, Hospitality, Food, Aloha, Event Planning, Events Coordination, Open Table, Opera, Micros, PowerPoint, Hotels, New Restaurant Openings, Food & Beverage, Banquets, Fine Dining, Catering, Menu Development, Pre-opening, Culinary Skills, Front Office, Cooking, Cuisine, Social Media Marketing, Social Skills, Small Business, Craft Beer, Cocktails, Promotions, Food Service, Customer Service, Recipes, Food Safety, Microsoft Office, Bartending, Food Preparation, Microsoft Word, Sanitation, Microsoft Excel, Menu Costing, Teamwork, Banquet Operations, Social Media, CHP
Education
Temple University 2013 — 2015
Bachelor's Degree, Tourism & Hospitality Management
Mercer County Community College
Associate of Arts and Sciences (AAS), Hotel, Motel, and Restaurant Management, 3.4 GPA
Hyatt Place September 2014 - Present
Walgreens September 2012 - September 2014
Education
LaGuardia Community College
Associate of Arts and Sciences (A.A.S.), Hospitality Administration/Management
Hyatt Place June 2013 - June 2014
Hyatt Hotels Corporation August 2012 - June 2013
Hyatt Place January 2011 - August 2012
Best Western International September 2009 - January 2011
Polyservice Driving School August 2008 - September 2009
Skills
Hospitality Management, Hospitality, Hotels, Microsoft Office, Customer Service, Service Recovery, Housekeeping, Sales, Microsoft Excel, Microsoft Word, Training, Bartending, Customer Satisfaction, Hiring Personnel, Training Facilitation, Team Leadership, Hotel Management, Food & Beverage, Hiring, Front Office, Hospitality Industry
Education
Madonna University 2009 — 2011
Bachelors, Science; Hospitality Management, 3.66
Hyatt Place April 2015 - Present
Sonesta ES Hotels December 2012 - March 2015
Tuttle Crossing Mall October 2012 - December 2012
Concord Hospitality Enterprises February 2010 - October 2012
Fairfield Inn & Suites by Marriott 2008 - 2008
Skills
Hospitality Industry, Hospitality, Hotels, Hospitality Management, Hotel Management, Catering, Front Office, Property Management..., Rooms Division, Yield Management, Customer Satisfaction, Sales, Facilities Management, Food & Beverage, Revenue Analysis, Pre-opening, Micros, Tourism, OnQ, Employee Training, Restaurants, Opening Hotels, Budgets
Education
Mount Vernon Nazarene University 2001 — 2006
Bachelor's degree, Business Administration and Management, General
Rae Woodman Elementary Mrs. Fast Third Grade Class
Hyatt Place April 2013 - Present
Hyatt Place August 2012 - April 2013
Marriott International December 2010 - May 2012
Hyatt Regency March 2010 - December 2010
Hyatt Regency October 2009 - January 2010
Hyatt Regency June 2008 - October 2009
Hyatt Regency February 2009 - February 2009
Hyatt Regency January 2008 - May 2008
Inn at NAU August 2007 - December 2007
The Inn at NAU August 2006 - December 2007
Skills
Microsoft Office, Various Hotel Systems, Detailed Organization, Micros, Hospitality Industry, Front Office, Hospitality Management, Hotel Management, Food & Beverage, Banquets, Restaurants, Rooms Division, Property Management..., Restaurant Management, Catering, Pre-opening, Customer Service, Hotels, Resorts, Guest Service Management, Event Management
Education
Northern Arizona University 2004 — 2007
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Cactus High School 2000 — 2004
Hyatt Place January 2015 - Present
Liberty Group/Candlewood Suites January 2014 - October 2014
BF Saul/Holiday Inn & Hampton Inn June 2012 - August 2013
BF Saul Hotel Division/Holiday Inn Gaithersburg August 2010 - November 2012
BF Saul Hotel Division March 1996 - September 2010
BF Saul Hotel Division January 2002 - December 2003
Courtyard by Marriott March 1991 - August 1996
Skills
Revenue Analysis, Hotels, Hospitality Industry, Hotel Management, Yield Management, Hospitality Management, Hospitality, Resorts, Food & Beverage, Front Office, Tourism, Meeting Planning, Catering, Trade Shows, Property Management..., Pre-opening, Rooms Division, Restaurants, Sales, Menu Development, Budgets, Sales Management, Contract Negotiation, Delphi, Leisure, OnQ, Banquets, Corporate Events, Customer Satisfaction, Training, Hotel Booking, Creative Problem Solving, Event Management, Friendly Personality, Convention Services
Education
University of Maryland College Park 1980 — 1984
BS, Business
Montgomery College 1979 — 1980
AA, General Studies
Guide of Hawaii, LLC January 2015 - Present
Capital City Lake Murray Country Regional Tourism Board March 2013 - January 2015
Holiday Inn Hotel & Suites; Courtesy Management September 2011 - March 2013
Hyatt Place November 1999 - April 2010
Skills
Sales, Hotels, Marketing, Hospitality, Online Advertising
Education
Mercyhurst University 1991 — 1995
Bachelor's Degree, Hospitality Management
Hyatt Place November 2007 - Present
Four Seasons Hotels and Resorts August 2007 - October 2007
Skills
Hospitality Industry, Restaurants, MICROS
Education
Ohio Center for Broadcasting-Valley View 2004 — 2005
Associate of Arts (AA), Radio and Television Broadcasting Technology/Technician
Rutherford High School 1994 — 1998
PwC September 2015 - Present
Beta Alpha Psi - Zeta Pi Chapter August 2014 - August 2015
Newport News Shipbuilding, A Division of Huntington Ingalls Industries May 2014 - August 2014
Virginia Beach City Government January 2014 - May 2014
Hyatt Place October 2012 - January 2014
Skills
Accounting, Finance, Bloomberg, Internal Audit, Forensic Accounting, Microsoft Excel, Leadership, Highly responsible, Event Planning, Public Speaking, Auditing, Volunteering, Customer Service, Management, Microsoft Word
Education
Old Dominion University 2012 — 2015
Bachelor of Science (BS), Accounting and Finance
Tidewater Community College 2011 — 2012
Southern Technical College August 2015 - Present
Pi Kappa Alpha International Fraternity March 2015 - Present
Hyatt Place November 2014 - Present
Target May 2014 - November 2014
Pi Kappa Alpha Delta Upsilon Chapter January 2014 - May 2014
Stetson University October 2012 - May 2014
Chick-fil-A June 2012 - May 2014
Stetson University January 2012 - May 2014
Siemens Energy May 2013 - August 2013
Becker Professional Education August 2012 - May 2013
Skills
Community Outreach, Analysis, Customer Service, Marketing, Sales, Leadership, Microsoft Publisher, Microsoft Office, Time Management, Event Management, Critical Thinking, Data Entry, Team Leadership, Event Planning, Public Speaking, Access, Social Networking, SAP, Microsoft Excel, Management, Leadership Development, Administrative..., Administrative Office..., Motivational Speaking, Microsoft Word, PowerPoint, Public Relations, Promotions, Student Counseling, Student Development, Restaurants, Youth Development, Restaurant Management, Youth Mentoring, Youth Leadership, Residence Life, Student Leadership, Student Affairs, Student Housing, Training
Education
Liberty University 2014 — 2015
Master of Business Administration (M.B.A.), Management and Leadership
Stetson University 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting
Daytona State College 2010 — 2011
Associates of Arts, Business Administration
Island Hospitality Management November 2014 - Present
Hyatt Place March 2014 - November 2014
Grand Hyatt June 2013 - October 2013
Hyatt Place July 2011 - June 2013
The Corrupt Justice Campaign April 2011 - January 2013
The Original Spicy Pickle August 2010 - April 2011
BusinessconX April 2010 - June 2010
McDonald's Corporation June 2009 - April 2010
Globus family of brands October 2005 - October 2006
Skills
Management, Customer Service, Telecommunications, Non-profits, Strategic Planning, Public Speaking, Fundraising, Event Planning, Public Relations, Social Media, Community Outreach, Team Building, Train Staff, Guest Service Management, Training, Microsoft Excel, Event Management, Retail, Hospitality, Food, PowerPoint, Sales, Tourism, Hotels, Microsoft Office, Data Entry, Microsoft Word, Food & Beverage, Hospitality Management, Customer Satisfaction, Time Management, Restaurants, Hospitality Industry, Interviews, Banquets, Meeting Planning, Front Office, Food, Nonprofits
Education
Morgan Community College 2002 — 2005
Associate of Arts and Sciences (AAS), General Studies, 3.8
University of Colorado Colorado Springs
Biology/Biological Sciences, General, 3.2
Dangerously Beautiful 2011 - Present
Club Pandamonium February 2012 - October 2012
Hyatt Place April 2010 - July 2011
Skills
Event Planning, Photography, Event Management, Social Media, Social Networking, Social Media Marketing, Entertainment, Marketing, Public Relations, Marketing Strategy, Advertising, Marketing Communications, Blogging, Music, Facebook, Editing, Creative Writing
Education
Madonna University 2012 — 2014
Bachelors of biology, veterinary medicine
Madonna University 2012 — 2014
Bachelor's of Biology, Pre-Veterinary Studies
Ward Trucking June 2008 - Present
Avon Cosmetics April 2009 - May 2011
Hyatt Place December 2010 - April 2011
Skills
PowerPoint, Public Speaking, Microsoft Office, Event Management, Team Building, Social Media, Cash Handling Experience, Teaching, Sales Operations, Cash Register, Phone Skills, Phone Etiquette, Clerical Work, Customer Satisfaction, Customer Service, Leadership, Tourism, Hotel Management, Travel
Education
Muhlenberg College 2013 — 2015
Bachelor of Arts (BA), Psychology
Northampton Community College 2008 — 2011
Associate of Applied Science, Hospitality/Hotel Management
Hyatt Place January 2013 - December 2013
Hyatt Place June 2012 - January 2013
RYLA Inc. January 2011 - June 2012
Keystone Automotive Operations April 2007 - November 2010
Walmart November 2006 - April 2007
The ICEE Company April 2006 - October 2006
Outback Steakhouse May 2004 - April 2006
Skills
Warehousing, Forklift Operator, Shipping, Distribution Center..., Event Planning, Marketing, Event Management, Social Media, Customer Service, Microsoft Office, Microsoft Excel, Facebook, PowerPoint, Social Media Marketing, Microsoft Word
Education
Kennesaw State University 2010 — 2015
in progress, Marketing, 2.89
Hyatt Place August 2010 - Present
Covenant Security Services, Ltd October 2009 - July 2010
EcoWater Industries Ltd November 2008 - June 2009
Education
Lamar University
Bachelors, General Studies; Psychology, Communications, Family and Consumer Sciences
Hyatt Place November 2013 - July 2015
Hyatt House October 2012 - November 2013
Holiday Inn Express & Suites February 2012 - October 2012
Hyatt Place November 2010 - February 2012
Hard Rock Cafe May 2009 - January 2010
Miller's Ale House Restaurants May 2006 - January 2009
Skills
Hospitality Industry, Customer Service, Hospitality, Hotels, Front Office, Hotel Management
Education
Keiser University-Ft Lauderdale 2007 — 2009
Associate of Science (AS), Crime Scene Investigation, 3.56
Imagnex February 2012 - Present
Dell July 2015 - August 2015
Market Source LLC November 2014 - July 2015
ActionLink September 2014 - November 2014
ActionLink July 2012 - July 2014
Las Positas College August 2013 - May 2014
Hyatt Place February 2012 - July 2012
Creative Channel Services November 2011 - February 2012
RadioShack August 2010 - July 2011
Skills
Video, Video Production, Advertising, Start-ups, Product Management, Entrepreneurship, Strategic Partnerships, Business Development, Business Strategy, Strategy, Software Development, Retail, Sales, Analytics, Mobile Devices, Team Building, Online Advertising, Leadership, Management, Microsoft Office
Education
Texas State University 2015 — 2016
Bachelor’s Degree, Accounting, Senior
Las Positas College 2010 — 2013
Business Administration
CMC Hotels July 2014 - Present
Hyatt Place July 2012 - July 2014
Allscripts November 2012 - April 2013
WebAssign July 2012 - February 2013
Xerox August 2010 - May 2012
Hertford County Manager's Office April 2010 - August 2010
Skills
Project Management, Product Manager, Event Planning, Recruiting, Public Speaking, Marketing, Community Outreach, Logistics, Hospitality, Customer Service, SFDC, Citrix, Microsoft Office
Education
North Carolina Central University 2009 — 2012
Master of Public Administration (M.P.A.), Human Resources Management/Personnel Administration, General
North Carolina Central University 2004 — 2008
Bachelor of Arts (B.A.), Political Science and Government
Hyatt Regency October 2013 - Present
Hyatt Place October 2010 - October 2013
Skills
Property Management..., Front Office, Hotel Management, Hospitality, Hospitality Management, Hotels, Opera, Hotel Booking, Customer Satisfaction, Tourism, Customer Service
Education
Northern Virginia Community College
Business Administration and Management, General
Hyatt Place April 2013 - Present
Treasure Cove Resort Marina April 2013 - Present
Long Island Aquarium and Exhibition Center March 2015 - September 2015
Long Island Integrated Medical January 2006 - April 2013
Skills
Microsoft Office, Microsoft Word, PowerPoint, Time Management, Hospitality, Hospitality Management, Sales, Hospitality Industry
Education
Loyola University Maryland 2008 — 2012
Bachelor of Business Administration (B.B.A.), Accounting
Newcastle University 2010 — 2011
Study Abroad Semester
Keller Graduate School of Management of DeVry University
Accounting and Finance
Fairfield Inn & Suites by Marriott August 2015 - Present
Holiday Inn May 2014 - August 2015
Hyatt Place January 2010 - May 2014
Koi Spa April 2012 - August 2012
Galaxy Towers August 2008 - August 2010
Skills
Hospitality, Customer Service, Hospitality Industry, Figure Drawing, Microsoft Word, Oil Painting, Acrylic Painting, Ceramic Sculpture, Problem Solving, Arts, Counseling Psychology, Microsoft Office, Microsoft Excel, Citrix, Reserve, MSI, Psychology, Opera, Delphi
Education
New Jersey City University 2009 — 2015
Bachelor's degree, Art Therapy/Therapist
Accordia Global Compliance January 2015 - Present
Life Time - The Healthy Way of Life Company May 2014 - January 2015
Hyatt Place April 2013 - June 2014
Hyatt Place January 2013 - April 2013
Kent Intermediate School District 2006 - March 2013
Northern Michigan University March 2010 - March 2011
Northern Michigan University May 2009 - August 2009
Skills
Public Speaking, Newsletters, Microsoft Office, Foreign Languages, Attention To Detail, Adobe Creative Suite, Cultural Awareness, Cultural Diversity, Volunteer Management, Event Planning, Customer Service, Time Management
Education
Northern Michigan University 2006 — 2010
Bachelor of Arts, International Studies and Spanish
Universidad de Málaga 2008 — 2008
Spanish Language and Culture, Spanish Language and Culture
TownePlace Suites by Marriott February 2015 - Present
Hyatt Place November 2013 - February 2015
Committee on Homeland Security May 2009 - January 2010
Skills
Social Media, Event Planning, Customer Service, Microsoft Office, Public Speaking, PowerPoint, Research, Public Relations, Microsoft Word, Microsoft Excel, Catering Sales, Department Budgeting, Hotel Management
Education
Mississippi State University 2008 — 2013
Special Education and Teaching
TeraRecon, Inc. February 2015 - Present
TeraRecon, Inc. October 2013 - February 2015
Fujitsu Computer Products of America, Inc June 2013 - September 2013
Olive Children Foundation January 2013 - June 2013
KingStar Computer September 2012 - December 2012
TVHS 1.9 February 2012 - July 2012
Hyatt Place June 2010 - September 2010
Skills
Recruiting, Human Resources, Marketing, Microsoft Office, Event Management, Employee Benefits, Customer Satisfaction, Market Research, SaaS, Applicant Tracking..., Organizational..., New Hire Orientations, Sourcing, FMLA, Taleo, Monsters, LinkedIn, ADP HRB
Education
UCSC 2010 — 2012
Bachelor of Arts (B.A.), Economics, GPA 3.0
San Jose State University 2013 — 2013
Minor, Human Resources Management/Personnel Administration, General, GPA 3.6
Ohlone College 2008 — 2010
Associate's degree, Economics
A Better U July 2015 - Present
Hyatt Place July 2015 - Present
A Better U July 2015 - Present
Love and Hope Employment Network April 2011 - July 2015
Skills
Career Counseling, Temporary Placement, Analysis, Resume Writing, Recruiting, Interviews, Job Coaching, Talent Acquisition, Human Resources, Employee Relations, Job Search Strategies, Job Search, Onboarding, Interview Preparation, Career Development, Public Speaking, Leadership, Leadership Development, Microsoft Office, PowerPoint, Microsoft Word, Event Planning, Customer Service, Community Outreach, Research, Team Building, Training
Education
Langston University 2005 — 2010
Bachelor's Degree, Psychology, 3.6
Langston University 2005 — 2010
Bachelor's Degree, Corrections, 3.6
BRAVO BRIO Restaurant Group August 2013 - Present
LGC Associates December 2014 - April 2015
New Albany country club August 2014 - December 2014
Hyatt Place January 2014 - May 2014
Ohio University September 2012 - January 2013
O'Charley's January 2010 - August 2011
Skills
Event Planning, Microsoft Office, Facebook, PowerPoint, Research, Public Speaking, Social Media, Time Management, Student Affairs, Microsoft Excel, Customer Service, Higher Education, Critical Thinking, Microsoft Word, Editing, Student Development, Teaching, Social Networking
Education
Ohio University 2009 — 2014
Bachelor's Degree, Hospitality and Tourism
Hyatt Regency May 2014 - Present
Hyatt Place December 2013 - Present
Abercrombie & Fitch January 2011 - February 2014
Walt Disney World May 2013 - November 2013
Infinity and Ovation Yacht Charters May 2012 - October 2012
Skills
Customer Service, Customer Satisfaction, Food & Beverage, Team Leadership, Hospitality, Hotels, Menu Development
Education
Macomb Community College
Hospitality Administration/Management
Embassy Suites by Hilton June 2015 - Present
Hyatt Place July 2014 - June 2015
Walgreens November 2010 - April 2014
Skills
Retail, Customer Satisfaction, Customer Service, Inventory Management, Cashiering, Store Management, Inventory Control, Food & Beverage, Event Planning, Hospitality Management
Education
Normandale Community College 2012 — 2015
Associate’s Degree, Hospitality Management
The Kresge Foundation July 2014 - Present
International Visitors Council of Metropolitan Detroit (IVC Detroit) February 2014 - June 2014
International Institute of Metropolitan Detroit, Inc. September 2013 - February 2014
Hyatt Place April 2012 - August 2013
IGESA August 2009 - September 2011
Hotel Exelmans - Hotels Escapade Parisienne September 2008 - July 2009
World Speaking - Telelangue Group June 2007 - July 2008
Hampton Inn July 2005 - July 2006
Quality Inn & Suites, Jamsan Hotel Managment September 2004 - February 2005
Residence Inn January 2005 - January 2005
Skills
Organizational..., Spanish, French, Project Management, Nonprofits, Recruiting, Training, Management, Adaptation, Customer Service, Project Planning, Hotels, Community Outreach, Sales, Budgets, Public Speaking, Volunteer Management, Leadership, Program Development, Fundraising, Strategic Planning, Event Planning
Education
Oakland University 2012 — 2014
Master of Public Administration (M.P.A.), Non-Profit/Public/Organizational Management
Western Connecticut State University 2000 — 2005
B.A. Psychology, Psychology
Universidad de Vigo 2005 — 2005
Exchange Student
La Sorbonne 2007 — 2007
French Civilisation Certificate, French
L Brands September 2014 - Present
White Lodging Services September 2013 - September 2014
Hyatt Place August 2012 - September 2013
Hyatt Place April 2006 - August 2012
Buona Catering August 2002 - April 2006
Skills
Revenue Analysis, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Food & Beverage, Housekeeping, Sales, Accounting, Accounts Payable, Accounts Receivable, Banquet Operations, OnQ, Front Office, Resorts, Yield Management, Payroll, Hospitality
Education
Joliet Junior College
Hyatt Place May 2015 - August 2015
Steak n Shake May 2014 - January 2015
Skills
Hospitality, Hospitality Management, Hospitality Industry, Food, Restaurant Management, Restaurants
Education
Michigan State University 2013 — 2017
Hospitality Business, Sophmore
Centerton Country Club & Event Center May 2015 - Present
Gaylord National Resort and Convention Center September 2012 - May 2015
Hyatt Place May 2010 - September 2012
Panera Bread November 2010 - October 2011
Holiday Inn November 2009 - May 2010
Six Flags Great Adventure May 2009 - November 2009
Tropicana Casino & Resort February 2009 - May 2009
The Hidden Cubbard Restaurant and Bar August 2006 - August 2008
Wendys Briad Corporation September 2002 - August 2006
Skills
Customer Service, Excel, Teamwork, Hospitality, Supervisory Skills, Problem Solving, Inventory Management, Time Management, Training, Organization, Multi Tasking, Close Attention to..., product purchasing, Microsoft Word, Food, Menu Development, Management, Microsoft Excel, Sales, Purchasing, Hotels, Event Planning, Catering
Education
Richard Stockton College of New Jersey 2007 — 2009
Bachelor's Degree, Hospitality and Tourism Management, 3.65
Ocean County College 2004 — 2006
Associate's Degree, Business Administration, 3.58
Indie Plate August 2015 - Present
Swap Boutique January 2014 - August 2015
Anthropologie August 2012 - January 2014
River Road Creative September 2013 - September 2013
Ella Rose Design September 2013 - September 2013
Hyatt Place April 2013 - July 2013
Aveda August 2012 - February 2013
Aspen Bay Candles October 2010 - July 2012
Volunteer June 2010 - August 2010
Skills
Sales, Social Media, Creative Writing, Customer Satisfaction, Social Media Marketing, Customer Experience, Branding, Instagram, Marketing, Design, Photo Editing, Research, Editing, Wardrobe, Retail, Hair Cutting, Fashion, Cosmetics, PowerPoint, Customer Engagement, Financial Statements, Charity Work, People-oriented, Photo Shoots, Photoshop, Time Management
Education
Mississippi State University 2007 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General, Focus in Creative Writing, Graduated
Silliman Institute 2001 — 2007
Wells Fargo 2015 - Present
Wells Fargo June 2012 - June 2015
U.S. House of Representatives May 2012 - December 2012
Georgia General Assembly January 2012 - June 2012
Hyatt Place September 2011 - January 2012
Belk January 2009 - August 2011
Aaron Brothers, Inc. May 2005 - August 2009
Dillards October 2008 - February 2009
Skills
Linguistics, Financial Analysis, Local Government, Retail Banking, Retail, Customer Service, Administrative..., Congressional Affairs, Data Analysis, Business Analysis, New Business Development, Marketing, International Relations, Microsoft Office, SPSS, Political Campaigns, Campaign Management, Microsoft Excel, Microsoft Word, Sales
Education
Kennesaw State University 2007 — 2011
BA International Relations, Political Science and Government
Hyatt Place September 2013 - Present
DECO, LLC November 1996 - April 2013
Medlaw Corporation 1994 - 1996
Skills
Budgets, Operations Management, Contract Negotiation, Strategic Planning, Management, Leadership, Team Building, Process Improvement, Negotiation, Customer Service, Project Management, Vendor Management, Real Estate, Program Management, Change Management, Contract Management, Training Delivery, Employee Training
Education
Northern Virginia Community College 1990 — 1992
Business Administration and Management, General
Chancellor High School 1988 — 1989
High School Diploma
Hyatt Place May 2015 - Present
Hyatt Place 2015 - Present
Weko Beach June 2011 - June 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, HTML, C, Entrepreneurship, Networking, Social Networking, Strategic Planning, Leadership, Marketing, Team Building, Sales, Event Planning, Social Media Marketing, Team Leadership, Facebook, Business, Sports
Education
North Park University 2013 — 2017
Bachelor's Degree, International Business, Finance, 3.14/4.0
Hyatt Place December 2014 - Present
Skills
Customer Service
Education
Mesa Community College
Fine/Studio Arts, General
Hyatt Place May 2015 - Present
Cool Gear International February 2011 - Present
Solstice August 2003 - April 2015
Office of Student Life January 2010 - March 2010
Skills
Sales, Customer Service, Inventory Management, Microsoft Excel, InDesign, Event Planning, E-commerce, Microsoft Office
Education
Bridgewater University
Associate of Liberal Arts, communcations
Bridgewater University
Bachelor Degree, Communications
Massasoit Community College
Associate
Hilton Garden Inn Mt. Laurel NJ March 2011 - March 2012
Hyatt Place 2004 - 2011
Skills
Customer Service, Microsoft Excel, Hotels, Public Speaking, Sales, Event Planning, Hospitality Management, Event Management, Microsoft Office, Team Building, Hospitality, Marketing, Social Media, Hospitality Industry
Education
University of Illinois at Urbana-Champaign 1976 — 1978
Master of Science (M.S.), Music Education
Lawrence University 1972 — 1976
Bachelor of Music, Music Performance, General
Holiday Inn Express August 2015 - Present
Holiday Inn April 2015 - August 2015
Courtyard by Marriott July 2014 - April 2015
Holiday Inn November 2013 - July 2014
Hyatt Place April 2012 - November 2013
Ruby Tuesday April 2011 - April 2012
Corinthian Yacht Club September 2010 - May 2011
Skills
Bilingual, Microsoft Office, Customer Service, Food, Customer Satisfaction, Time Management, PowerPoint, Sales, Microsoft Word, Microsoft Excel, Social Networking, Data Entry, Teamwork, Hotel Management, Hospitality, Public Speaking, Restaurant Management, Food & Beverage, Front Office, Event Planning, Fine Dining, Training, Banquets, Hospitality Management, Event Management, Tourism, Restaurants, Guest Service Management, Hotels, Property Management...
Education
Montclair State University 2011 — 2013
Bachelor of Science (B.S.), Business Administration + Hospitality Management, 3.5
Wells Fargo Advisors August 2008 - Present
Buffalo Wild Wings December 2013 - August 2014
Hyatt Place January 2003 - August 2011
Morgan Stanley August 2006 - January 2008
Skills
Financial Services, Risk Management, Finance, Relationship Management, Trading, High Net Worth..., Cash Management
Education
Johnson and Wales University 2003 — 2006
Bachelor's degree, Finance and Financial Management Services
Homewood Suites by Hilton February 2014 - Present
Hyatt Place August 2013 - February 2014
Country Inns & Suites By Carlson August 2012 - August 2013
Skills
Hospitality Industry, Hotel Management, Front Office, Hospitality Management, Hotels, Resorts, Revenue Analysis, Rooms Division
Education
Northern Illinois University 2010 — 2014
Nutritional Care July 2013 - February 2015
Lidia's Restaurant April 2012 - July 2013
Hyatt Place April 2010 - October 2010
Starbucks May 2006 - March 2009
Integra Home Health Agency, LLC January 2003 - August 2005
Skills
Hospitality, Food & Beverage, Food, Catering, Hotels, Event Management, Menu Development, Cooking, Hospitality Management, Event Planning, Banquets, Restaurants, Management, Hospitality Industry, Customer Service, Restaurant Management, Social Media, Process Scheduler, Inventory Management, Microsoft Office, Social Networking, Teamwork, Sanitation, Team Leadership
Education
Johnson County Community College 2010 — 2013
Associate of Applied Sciences (A.A.S.), Hotel & Lodging Management
Johnson County Community College 2010 — 2013
Associate of Applied Sciences (A.A.S.), Food & Beverage Management
Metropolitan Community College-Blue River 2009 — 2010
General Education, Hospitality Administration/Management
Hyatt Deerfield June 2015 - Present
Marriott International January 2014 - June 2015
KeyImpact Sales & Systems October 2012 - January 2014
Marriott International February 2011 - February 2013
Lincolnshire Marriott Resort May 2010 - May 2011
Lincolnshire Marriott ResortLincolnshire IL 60069 June 2007 - May 2010
Staffing ResourcesJoliet IL 60586 December 2006 - June 2007
Chicago Hilton Indian Lakes Resort June 2006 - December 2006
Hyatt Place February 2006 - June 2006
Holiday Inn March 2005 - January 2006
Skills
Self Driven, Business Analysis, Team Building, Loyal, Sales, Marketing, Spanish-speaking, Microsoft Word, Microsoft Excel, Hospitality, Event Management, Operations Management, Organization, Hands-on leader, Team Leadership, Certified TIPS Trainer, Training, Event Planning, Leadership, Management, Customer Service, Hotels, Hospitality Management, Customer Satisfaction, Sales Operations, Food & Beverage, Meeting Planning, Hospitality Industry, Direct Sales, Restaurants, Hotel Management, Resorts, Banquets, Front Office, Catering, Food, Trade Shows, Corporate Events, Restaurant Management, Food Service, Teamwork, Micros, Menu Development, Revenue Analysis, Tourism, Competitive Analysis, Time Management, Income Statement, Culinary Skills, Hiring
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Lexington College 2005 — 2007
Bachelors Degree, Applied Science
Lexington College 1996 — 1998
Associate's degree, Hospitality Management
West Leyden 1994 — 1996
High School Diploma, General Education
Johnston and Associates March 2015 - Present
Community Health Systems October 2013 - March 2015
Hyatt Place September 2012 - February 2015
Community Health Systems August 2011 - October 2013
Community Health Systems March 2010 - August 2011
Texas Department of Family and Protective Services January 2008 - February 2010
Child Care Services - NTHRG June 2006 - January 2008
Skills
Healthcare Information..., Hospitals, HIPAA, EHR, Healthcare Management, Meditech, Healthcare, CPR Certified, EMR, Medicaid, Policy, Process Improvement, Software Documentation, Operational Excellence, SnagIt, Social Services, Corrections
Education
Kent State University 2002 — 2004
Bachelor's degree, Justice Studies
Union Local High School 1991 — 1995
Hilton Garden Inn June 2013 - Present
Hilton Garden Inn January 2013 - Present
Hilton Garden Inn February 2012 - February 2013
Hyatt Place May 2011 - February 2012
Skills
Customer Service, Social Media, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Photoshop, Teaching, HTML, Social Media Marketing, Selling
Education
Lone Star College System 2007 — 2014
Natural Sciences
Hyatt Place October 2014 - Present
Victoria's Secret November 2011 - October 2014
IVY Boutique Hotel July 2013 - September 2013
PUBLIC Chicago July 2012 - September 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Opera, Taleo, InnRoads, Customer Service, Data Entry, PowerPoint, Time Management
Education
Kendall College 2011 — 2014
Bachelor's Degree, Hospitality Management
University of Michigan April 2012 - Present
Beacon Wealth Management Ltd September 2010 - February 2012
Hyatt Place 2007 - 2009
Skills
Medical billing, Medical Terminology, Medical Coding, Auditing, Front Office, Front to Back Office, Hotel Administration, Consultants, Microsoft Office, Microsoft Word, Microsoft Excel, ICD-9, Patient Support, Medical Law, CPT, Claims Handling, Bookkeeping, Customer Service, Medisoft, Cpr Certified, Communication, Leasing, Hospitality, Childcare, Medical Billing, Management, Teamwork, Invoicing, Community Outreach, Sales, Data Entry, Time Management
Education
Everest Institute 2011 — 2012
Certification, Medical Insurance Specialist/Medical Biller/Coder, A
Oakland Community College
CDK Global May 2015 - Present
CDK Global October 2012 - Present
Heathman Hotel Kirkland March 2012 - September 2012
Admiral Real Estate April 2010 - August 2012
Hyatt Place May 2010 - March 2012
Hotel Andra April 2006 - March 2009
Summerfield Suites by Wyndham - Seattle, WA 1998 - 2006
Skills
Hospitality, Hotels, Hospitality Management, Hotel Management, Revenue Management, Bilingual-Spanish, Marketing Strategy, Account Management, Meeting Planning, Revenue Forecasting, Strategic Planning, Tourism, Hospitality Industry, Customer Satisfaction, Online Marketing
Education
North Seattle College 2009 — 2010
Real Estate Sales
Cole Valley Christian Schools October 2013 - Present
Hyatt Place October 2013 - August 2014
Starwood Hotels & Resorts Worldwide, Inc. July 2010 - August 2013
Skills
Hospitality Industry, Hospitality, Customer Service, Food & Beverage, Hotel Management, Reservation, Sales, Business Travel, Leisure Travel, Hotels, Invoicing, Cash Posting, Reading Intervention, Elementary Education
Education
Montana State University-Bozeman 1999 — 2001
Health and Human Development
Belgrade High School 1994 — 1997
Loews Hotels October 2014 - Present
Hyatt Place June 2014 - October 2014
Northern Arizona University March 2013 - May 2014
Loews Ventana Canyon Resort August 2012 - February 2013
Rutgers University June 2011 - April 2012
Skills
Residence Life, Student Affairs, Public Speaking, Staff Development, Training & Development, Office Management, Customer Service, Payroll Administration, Training, Event Management, Social Media, Hospitality
Education
Northern Arizona University 2011 — 2014
Master's Degree, Human Relations
Northern Arizona University 2007 — 2011
Bachelor's Degree, Hotel and Restaurant Management
BizCard Xpress - Integrity Enterprises, Inc. October 2013 - Present
Hyatt Hotels Corporation June 2010 - September 2013
Hyatt Place June 2010 - September 2013
Bank of the West February 2011 - February 2012
Bank of the West February 2011 - January 2012
Bail City Bail June 2005 - December 2010
BSB Graffix January 2006 - December 2008
BSB Grafix January 2006 - December 2008
Stewart Title 2007 - 2008
Cutting Edge Marketing June 2006 - October 2006
Skills
Customer Service, Microsoft Office, Hospitality, Multi-line Phone, Marketing, Problem Solving, Photoshop, Graphic Design, Multi Tasking, Large Format, Communication, Digital Printing, Wide Format Printing, Graphics Layout, Sales, Event Management
Education
Metropolitan State College 2008 — 2016
Bachelor of Science, Communication Theory
Metropolitan State University of Denver 2008 — 2016
Business/Corporate Communications
Bear Creek High School 2004 — 2007
Westmont Hospitality Group August 2014 - Present
Sonesta ES Suites September 2013 - July 2014
The Generation Companies October 2011 - October 2013
ConferenceDirect November 2009 - October 2011
TPG 2010 - 2011
Hyatt Place 2009 - 2009
Extended Stay Hotels 2004 - 2009
Residence Inn by Marriott Perimeter Center 2002 - 2004
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Revenue Analysis, Budgets, New Business Development, Account Management, Yield Management, Hotel Management, Sales, Leadership, Tourism, Trade Shows, Meeting Planning, Food & Beverage, Convention Services, Pre-opening, Resorts, Contract Negotiation, Lodging
Education
University of Phoenix 2010 — 2012
MBA, Marketing
Michigan State University 1991 — 1995
Bachelor of Arts, Communication
Battle Creek Central
Hyatt Place October 2013 - Present
Crowne Plaza® Hotels & Resorts August 2013 - October 2013
Crowne Plaza® Hotels & Resorts February 2013 - May 2013
Ayres Hotels of Southern California January 2009 - February 2013
Ayres Hotels of Southern California February 2008 - January 2009
Frontier City & White Water Bay Amusement Parks March 2007 - August 2007
Longhorn Steakhouse March 2004 - March 2007
Skills
Hotels, Customer Service, Revenue Analysis, Hospitality Management, Hospitality Industry, Food & Beverage, Front Office, Hotel Management, Pre-opening, Micros, Yield Management, Customer Satisfaction, Rooms Division, Training, Team Building, Event Management, Catering, Restaurants, Hospitality, Property Management...
Education
Oklahoma Christian University 2005 — 2008
B.A. Communications, Communication Studies, Psychology, International Studies
Kolter Hospitality September 2014 - Present
Hyatt Place September 2008 - Present
Noble Investment Group August 2008 - Present
Noble Investment Group August 2008 - Present
Hyatt Hotels Corporation 2008 - Present
Hilton November 2006 - September 2008
Hilton Palm Beach Airport August 2006 - August 2008
Hilton Singer Island January 2005 - November 2006
2004 to 2006 February 2005 - August 2006
Holiday Inn West Conference Center January 2003 - January 2005
Skills
MS Office Suite, Revenue Management, Hospitality, Hospitality Management, Event Management, Profit, Revenue Analysis, Hotels, Hospitality Industry, Microsoft Office, Budgets, Hotel Management, Marketing, Pre-opening, Forecasting, Tourism, Customer Service, Catering, Sales, Marketing Strategy, Sales Management, Business Planning, Trade Shows, New Business Development, OnQ, Management, Account Management, Resorts, Leadership, E-commerce, Yield Management, Food & Beverage
Education
Northwood University - DeVos Graduate School 2010 — 2012
MBA, Business Management
University of Florida 2002 — 2004
BA, Hospitality
University of Florida 2002 — 2004
Bachelor of Arts, Hospitality & Tourism Management2002 to 2004
Northwood UniversityWest Palm 1997 — 2000
Associate of Arts, Business Management
Buffalo Wild Wings November 2014 - Present
Hyatt Place October 2014 - February 2015
California's Great America March 2011 - October 2014
Neiman Marcus October 2013 - March 2014
The Walt Disney Company January 2013 - August 2013
Best Buy October 2012 - January 2013
Starbucks December 2010 - March 2012
Skills
Retail, Customer Service, Microsoft Office, Social Media, Microsoft Word, Cashiering, Facebook, Social Networking, Merchandising, Teamwork, Visual Merchandising
Education
Ohlone College 2011 — 2015
Hyatt Place May 2015 - Present
Shepherd's Hollow Golf Club May 2014 - December 2014
Subway May 2012 - August 2013
Davisburg, MI August 2010 - December 2011
Skills
Computer, Servsafe Certified, Cvent Certified
Education
Michigan State University 2012 — 2015
Hospitality Administration/Management
Oakland University 2011 — 2011
3.52
Clarkston High School 2008 — 2011
Diploma, 3.5
CBRE July 2015 - Present
Wells Fargo July 2013 - July 2015
Region Nine Development Commission January 2013 - July 2013
TCF Bank October 2010 - May 2013
Hyatt Place May 2010 - August 2010
Skills
Brokerage Services, InDesign, Administrative..., Campaign Logic, Microsoft Office, Sales, Customer Service, Time Management, Retail Banking, Teamwork, Facebook, Public Relations, Leadership, Microsoft Word, Sales Management, Multi Tasking, Organization, Photoshop
Education
Minnesota State University, Mankato 2009 — 2013
Bachelor of Science (BS), Mass Media/Marketing
Normandale Community College 2008 — 2009
PSEO
Richfield Senior High School 2005 — 2009
Hyatt Place April 2012 - Present
Residence Inn Brockton March 2011 - April 2012
Residence Inn Brockton Ma 2011 - 2011
Raddison November 2008 - February 2010
Hilton Boston Dedham 2009 - 2010
Four Points by Sheraton 2001 - 2007
Skills
Hospitality Industry, Hotels, Conferences, Weddings, Catering Sales, Hospitality Management, Hospitality, Hotel Management, Catering, Food & Beverage, Convention Services, Banquets, Lodging, Pre-opening, Meeting Planning, Menu Development, Tourism, Sales Management, Contract Negotiations, Wedding Planning, Special Events, Corporate Events, Forecasting, Event Planning, Budgeting, Customer Relations, Customer Service, Hiring, Parties, Scheduling, Contract Negotiation, Budgets, Recruiting, Front Office, Revenue Forecasting, Revenue Analysis, Process Scheduler, OnQ, Event Management, Yield Management
Education
Johnson and Wales University
Nestle Waters July 2007 - Present
Hyatt Place May 2006 - June 2007
Hertz Corp April 2004 - April 2007
Skills
Cold Calling, Key Account Development, Sales Presentations, National Accounts, Inside Sales, Sales Operations, Key Account Management, Sales Process, Account Management, Outside Sales, Sales Management, P&L
Education
Johnson and Wales University 1993 — 1997
Bachelor's degree, Hospitality Administration/Management
Hyatt Hotels Corporation May 2013 - Present
Hyatt Place January 2012 - May 2013
Hyatt Place June 2007 - January 2012
Skills
Hospitality Industry, Revenue Analysis, Hotel Management, Training, Hospitality Management, Hotels, Property Management..., Front Office, Hospitality
Education
Louisiana State University 2001 — 2006
Hyatt Place December 2014 - Present
Hyatt Place May 2013 - December 2014
Hyatt Regency Mission Bay Resort, Spa and Marina May 2012 - May 2013
Andaz West Hollywood April 2011 - May 2012
Grand Hyatt Tampa Bay July 2009 - April 2011
Hyatt Regency Dearborn January 2009 - July 2009
Hyatt Regency Cincinnati December 2007 - January 2009
Hyatt Regency La Jolla 2004 - 2006
Hyatt Regency Lake Tahoe Resort and Spa 2000 - 2004
Skills
Resorts, Property Management..., Banquets, Hotel Management, Micros, Hospitality Management, Hospitality Industry, Rooms Division, Catering, Hotels, Hospitality, Yield Management, Pre-opening, Front Office, Revenue Analysis, Restaurants, Food & Beverage, Guest Service Management, Convention Services, Opera, Menu Development, OnQ, Fine Dining, Tourism, Restaurant Management, Banquet Operations, Opening Hotels, Menu Costing, Menu Engineering, Revenue Forecasting, Spa, Pre-opening experience, Rooms Division..., Guest Recovery, MICROS
Education
Johnson & Wales University 1996 — 2000
BS, Hospitality Management
Johnson and Wales University 1996 — 1998
Associate of Arts (AA), Hotel, Motel, and Restaurant Management
Huhtamäki April 2015 - Present
GE Power Conversion January 2014 - March 2015
The Parking Spot November 2013 - December 2013
Integrated Staffing August 2013 - November 2013
AppleOne Employment Services January 2012 - August 2013
Hyatt Place September 2010 - March 2013
U.S. Bank March 2006 - September 2010
KC Metro Express, Inc May 2002 - December 2006
Manpower Temp April 2000 - May 2002
Skills
Collections, Credit, Auditing, Payment Card Processing, Payments, Bill Payment, Accounts Payable, Accounts Receivable, Microsoft Word, Accounting, Account Reconciliation, Data Entry, Customer Satisfaction, Outlook, Payroll, Access, Journal Entries, Sales
Education
University of Missouri 1986 — 1988
Bachelor of Arts, English
University of Missouri-Columbia 1986 — 1988
Bachelor of Arts (B.A.), English
Johnson County Community College 1985 — 1986
Associate of Arts Degree, Liberal Arts
Rockhurst High School 1979 — 1983
St. Thomas More Elementary 1975 — 1979
BB&T September 2014 - Present
Hyatt Place August 2013 - May 2014
Wells Fargo Home Mortgage February 2013 - December 2013
Wells Fargo Home Mortgage 2013 - 2013
RBC Bank 2011 - 2013
The Action Group Human Resources Solutions 2010 - 2011
DUKE UNIVERSITY MBA DEPT 2010 - 2011
West Corporation 2005 - 2010
Skills
Analysis, Training, Management, Data Analysis, Databases, Human Resources, Data Entry, Finance, Accounting, Invoicing, Administrative..., Security, Policy, Administration, Research, Public Speaking
Education
North Carolina Wesleyan College 2012 — 2014
Bachelor of Science (BS), Accounting
Nash Community College 2009 — 2011
Associate of Science (A.S.), Accounting
Hyatt Place April 2015 - Present
Marriott International January 2015 - August 2015
Courtyard by Marriott Chapel Hill March 2014 - September 2014
Courtyard by Marriott February 2013 - March 2014
Courtyard by Marriott September 2009 - February 2013
Skills
Hotels, Hospitality Industry, Customer Service, Hotel Management, Time Management, Hospitality, MICROS, Event Planning, Event Management, Hospitality Management, Front Office, Microsoft Word
Education
Ohio Technical College 2005 — 2006
Certification, Powersport Technology, 3.2
Olmsted Falls High School 2001 — 2005
High School diploma, 3.0
Hyatt Regency Indianapolis March 2014 - Present
Hyatt Regency Chesapeake Bay May 2011 - March 2014
Hyatt Place November 2007 - May 2011
America's Finest Auto Wash September 2006 - September 2007
Disney's All-Star Resorts January 2005 - August 2005
Skills
Management, Auditing, Event Planning, Resorts, Customer Satisfaction, Event Management, Customer Service, Revenue Analysis, PowerPoint, Facebook, Time Management, Sales, Marketing, Microsoft Word, Microsoft Office, Social Networking, Process Scheduler, Teamwork, Telephone Skills, Outlook, Social Media, Close Attention to..., Inventory Management, Leadership, Public Relations, Microsoft Excel, Training
Education
Walsh College 2005 — 2007
BBA, Business Administration
Macomb Community College 2001 — 2005
ABA, Business Administration
Anchor Bay High School 1997 — 2001
Diploma
Hyatt Place July 2014 - Present
Hyatt Place July 2013 - July 2014
Residence Inn by Marriott October 2011 - June 2013
Residence Inn by Marriott May 2009 - October 2011
Avis Budget Group July 2007 - December 2008
Skills
Catering, Hotels, Hospitality Industry, Food & Beverage, Property Management..., Front Office, Hospitality Management, Hospitality, Hotel Management, Rooms Division, Hotel Booking, Invoicing, Customer Service, Customer Satisfaction, Sales, MICROS, Pre-opening, Microsoft Office, Opening Hotels, Operations Management, Sales Operations, FOSSE, Opera, Restaurants, Guest Service Management, Meeting Planning, Food, Tourism
Education
Old Dominion University 2005 — 2008
Recreation & Tourism studies
Clarion Inn Elmhurst, Il April 2012 - Present
Rainbow House August 2009 - November 2011
Hyatt Place August 2008 - 2011
Holiday Inn December 1999 - April 2008
Skills
Social Services, Crisis Intervention, Case Management, Mental Health, Adolescents, Group Therapy, Family Therapy, Psychotherapy, Mental Health Counseling, Child Welfare, Community Outreach, Program Development, Motivational..., CBT, Front Office, Training, Child Development, Event Planning, Time Management, Nonprofits, Psychology, Food & Beverage, Counseling Psychology, Customer Service
Education
Everest college melrose park ,Illinois 2012 — 2013
medical administrative assistant diploma, Medical Office Assistant/Specialist, 4.0
Lewis University 1978 — 1982
Lewis University 1978 — 1982
none, Social Work
Marriott International October 2005 - Present
Hyatt Place July 2004 - October 2005
Ramada Inn September 2002 - October 2004
Skills
Front Office, Hotels
Education
Mercer County Community College
Hospitality
Hyatt Place June 2015 - Present
David Barton Gym October 2014 - May 2015
David Barton Gym November 2013 - October 2014
U-Reshape-U Wellness and Fitness June 2010 - July 2013
Woodycrest Center For Human Development February 2012 - June 2013
Skills
Nutrition, Management, Training, Dance, Fitness, Teaching, Customer Service, Acting, Performing Arts, Microsoft Word, PowerPoint, Public Speaking, Social Media, Event Management, Social Networking, Choreography
Education
New York Conservatory for Dramatic Arts 2009 — 2011
Associate's degree, Acting
White Lodging Services August 2012 - Present
Hyatt Place September 2008 - August 2012
ClubCorp May 2005 - August 2008
Winegardner & Hammons 2002 - May 2005
Aviation Country Club August 1999 - May 2001
Skills
Hospitality Management, Hotel Management, Hospitality, Food & Beverage, Hospitality Industry, Revenue Analysis, Hotels, Banquets, Catering, Restaurants, Pre-opening, Front Office, Wine, Wine Tasting, Opening Hotels, Country Clubs, Yacht Clubs, Golf Clubs, Bar, Fine Dining, Culinary Skills, Leadership, Team Building, Team Leadership, Team Management, Profit Maximization, Cost Control, Labor Control, Capital Budgeting, Budgets, Forecasting, Accounts Payable, Accounts Receivable, Sales, Sales Management, Sales Operations, Human Resources, Wine Lists, Training, Employee Training, Employee Engagement, Growth Strategies, Accounting, Positive Can-do Attitude, Marketing, General Manager
Education
Mercyhurst College 1999 — 2001
Bachelor of Arts (BA), Hotel, Restaurant and Institutional Management
Culinary Institute of America 1997 — 1999
AOS, Culinary Arts
Warren Area High School 1994 — 1997
Tradeweb Direct March 2014 - Present
BondDesk Group LLC September 2013 - Present
Hyatt Place August 2010 - September 2013
Trader Joe's February 2008 - August 2010
Michaels Stores, Inc. November 2007 - January 2008
Skills
Technical Support, Customer Service, Microsoft Office, Computer Repair, Computer Hardware, Information Technology, Outlook, VMware, Cisco UCS, Private Cloud, Active Directory, Desktop Support, Microsoft Word, Photoshop, WordPress, Microsoft Server..., Windows 7, Linux Desktop, Dell KACE, Dell Workstations, Clonezilla, Symantec Endpoint..., Wyse Thin Clients, Request Tracker, Mobile Devices, Open Source, HTML, CSS, PowerPoint, Computers, Podcasting, Technology, ProPresenter, System Administration, Hardware
Education
Oakland University 2011 — 2014
BS, Management Information Systems, Senior
Macomb Community College 2007 — 2010
AAS, Residential and Commercial Architectural Design
Prism Hotels September 2014 - Present
Prism Hotels August 2011 - September 2014
Pillar Hotels and Resorts (formerly Archon Hospitality) August 2010 - July 2011
Archon Hospitality February 2009 - August 2010
Hyatt Place July 2007 - February 2009
Starbucks Coffee Company July 2005 - July 2007
Skills
Food & Beverage, Hospitality, Hospitality Industry, Hospitality Management, Management, Coaching, Hotel Management, Property Management..., Resorts, Micros, Front Office, Revenue Analysis, Hotels, Rooms Division, Training
Education
Louisiana State University 2006 — 2010
BA, Psychology
Nicholls State University 2005 — 2006
Business Administration
Holiday Inn Exprees & Suites Bethlehem February 2014 - Present
Holiday Inn Express & Suites Bethlehem March 2011 - Present
Holiday Inn Express & Suites Bethlehem June 2009 - May 2011
Hyatt Place January 2006 - January 2009
Skills
Inventory Management, Hotels, Trade Shows, Event Planning, Event Management, Hospitality Industry, Food & Beverage, Marketing, Training, Customer Satisfaction, Customer Service, Sales, Hospitality Management, Tourism, Revenue Analysis, Team Building, Corporate Events, Budgets, Yield Management, Hospitality, Restaurants, Contract Negotiation, Leadership, Hotel Booking, Hotel Management, Microsoft Excel, Food, Management, Negotiation, Catering, Process Scheduler, P&L, Social Networking, Income Statement, Time Management
Education
Kaplan University 2010 — 2012
Associate, Business Management/Administration
HRI Properties February 2015 - Present
Hyatt Place November 2013 - February 2015
Sterne Agee September 2013 - December 2013
Hyatt Place May 2013 - November 2013
Audubon Nature Institute September 2012 - May 2013
Amazon Web Services May 2012 - August 2012
Loyola University Learning Technology Development September 2011 - January 2012
Loyola University Media Services August 2010 - January 2012
Amazon.com June 2011 - August 2011
Safeco Insurance June 2010 - August 2010
Skills
Microsoft Office, File Management, Public Speaking, Research, Spanish, Facebook, SharePoint, Basic AV setup, Media Digitizing, Opera PMS, Flexible to Change, Knowledge-hungry Learner
Education
Loyola University New Orleans 2010 — 2014
Finance
Rainier Scholars 2003 — 2014
Lakeside Upper School 2006 — 2010
Better Productions LLC March 2011 - Present
University of Arkansas Bookstore November 2011 - October 2012
The Inn at Carnall Hall July 2011 - December 2011
Hyatt Place July 2009 - January 2011
Fayetteville Athletic Club January 2005 - January 2008
Skills
Revenue Analysis, Front Office, Hospitality Industry, Hotels, Hospitality, Employee Relations, Staff Development, Brand Loyalty, Management, Customer Retention, Employee Management, Accounts Receivable, Accounts Payable, Standards Compliance, Customer Satisfaction, Cash Management, Customer Service, Brand Implementation, Bartending, Human Resources, Alcoholic Beverages, Employee Training, Retail, Hiring
Education
Missouri Southern State University 2000 — 2002
Fayetteville High
Lauren Ehly Events May 2014 - Present
Darryl & Co November 2007 - Present
Hyatt Place June 2007 - November 2007
Skills
Corporate Events, Event Planning, Event Management, Wedding Planning, Parties, Weddings, Trade Shows, Galas, Hospitality, Fundraisers, Live Events, Fundraising, Private Events, Sales, Special Event, Menu Development, Sponsorship, Marketing Communications, Coordinating Events, Banquets, Restaurant Management, Coordinating Special..., Resorts, Tourism, Hotels, Hotel Management, Marketing, Front Office, Social Networking, Dinners, Delphi, Hospitality Industry, Anniversaries, Birthdays, Charity, Hospitality Management, Talent Booking, Food, Restaurants, Events Coordination, Festivals, Holidays, Food Service, Receptions, Hotel Booking, Emcee, Convention Services, Award Ceremonies, Media Relations
Education
Louisiana State University 2003 — 2007
Bachelor's degree, Communication, General
A.M. Barbe High School 1999 — 2003
Hilton Grand Vacations-Elara July 2014 - Present
Hilton Lake Las Vegas Resort and Spa May 2013 - July 2014
Hyatt Place October 2010 - February 2012
Fairfield Inn August 2008 - September 2010
Crestwood Suites May 2006 - October 2007
Skills
Hotel Management, Resorts, Property Management..., Rooms Division, Guest Service Management, Guest Recovery, Training, Customer Satisfaction, Management, Front Office, Leadership, Hospitality, Yield Management, OnQ, Hospitality Management, Hospitality Industry
Education
Michigan State University 2000 — 2005
Bachelor of Arts (B.A.), Hospitality Business Administration
Avalon Bay Communities LLC March 2013 - Present
Hyatt Place June 2012 - March 2013
Comfort Inn and Suites September 2011 - May 2012
Skills
Organization, Time Management, Work Ethic, Handle Multiple Projects, Customer Service, Electronic Payment..., Customer Acquisition, Microsoft Office, Event Management, Telephone Skills
Education
Old Dominion University 2015 — 2016
Bachelor of Science (B.S.), Communication and Media Studies
Tidewater Community College 2013 — 2015
Associate of Science (A.S.), Associates of Social Science
Farmers Insurance February 2013 - Present
Hyatt Place January 2013 - Present
Skills
International Business..., Legal Office Procedures, Legal Terminology, Legal Transcription, Database Management, Document Formatting, Document Production, Electronic Spreadsheets, Human Relations, Presentation Design, Professional Development, Westlaw, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Bilingual: Fluent in...
Education
Minneapolis Business College 2010 — 2011
Associate's degree, Legal Office Administration
Mesa Community College February 2013 - Present
Hyatt Place February 2013 - Present
Hyatt Place February 2013 - Present
Rubio's Fresh Mexican Grill January 2009 - January 2013
Panda Restaurant Group February 2004 - January 2009
Education
Mesa Community College 2010 — 2013
Business Administration and Management, General
Windstream Communications 2011 - 2013
Hyatt Place June 2011 - October 2011
Education
North Georgia Technical College 2010 — 2013
Hyatt Place September 2013 - February 2014
Palm Gardens nursing home October 2012 - May 2013
Alky control Inc. February 2008 - May 2012
Aventa Mortgage/Weichert Realtors August 2007 - February 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Windows, AutoCAD, Time Management
Education
Keiser University-Ft Lauderdale 2012 — 2014
Associate's degree, Occupational therapy Assistant
Intellisource with Verizon June 2013 - Present
United State Environmental Protection Agency Region 8 April 2012 - May 2013
Hyatt Place May 2007 - June 2011
Skills
Fraud Detection, Front Office, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Employee Training, Highly detail oriented, Interpersonal..., Highly motivated..., Highly Reliable, Learning Quickly, Concierge Services
Education
Metropolitan State University of Denver 2011 — 2014
Red Rocks Community College 2011 — 2013
Certificate, Introduction to Water Treatment
Sam's Club September 2013 - Present
Hyatt Place May 2012 - September 2013
McAlister's Deli (Corporation) February 2008 - June 2010
Skills
Customer Service, Communication, Hospitality, Multi Tasking, Organization, Clinical Development, Professional Services, Medical Terminology, Pharmacology, Vital Signs
Education
Kaplan Career Institute-Nashville 2013 — 2013
Medical/Clinical Assistant
Chipley High School
Hyatt Place August 2013 - Present
Comfort Inn May 2012 - May 2013
Comfort Inn June 2011 - May 2012
Skills
Time Management, Organization, Microsoft Word, Microsoft Excel, Social Media, Customer Service, Efficent
Education
Johnson County Community College 2011 — 2013
Associate's degree, Hotel/Motel Administration/Management
Longview Community College 2010 — 2011
Kohl's Department Stores June 2015 - Present
Hyatt Place March 2015 - June 2015
Kohl's Department Stores June 2010 - March 2015
Chicago Zoological Society/Brookfield Zoo July 2014 - September 2014
Menards May 2008 - September 2009
Skills
Customer Service, Retail, PowerPoint, Microsoft Office, Loss Prevention, Microsoft Word, Microsoft Excel, Time Management, Sales, Social Media, Leadership, Public Speaking, Teamwork, Social Networking, Opera
Education
Saint Xavier University 2012 — 2014
Bachelor of Business Administration (BBA), Hospitality Administration/Management, Senior/Graguate
Moraine Valley Community College 2009 — 2011
Associate of Science (A.S.), General Studies