Experience
Kelsey-Seybold Clinic   October 2012 - Present
Memorial Hermann Healthcare System  October 2010 - October 2012
Telecare Oregon ACT   February 2007 - April 2010
University of Rochester Medical Center  September 2005 - January 2007
Rochester Psychiatric Center  January 2006 - May 2006

Skills
Nursing, Mental Health, Hospitals, Clinical, Treatment, Charge Nurse, Consultancy Services, Strategic Consulting, Strategic Financial..., Healthcare Marketing, Healthcare Management, Cardiology, Infectious Diseases, Forensic Psychiatry, EKG, Case Managment, Phlebotomy, Ambulatory Care, Healthcare, Clinical Research, BLS, EMR, Case Management, Healthcare Information..., Patient Safety, Inpatient

Education
Saint Joseph's College   2014 — 2016
MSN, FNP

St. Joseph's College (ME)   2008 — 2011
Masters in Healthcare Administration, 3.8

St. John Fisher College   2004 — 2006
BSN, Nursing

University of Southern Maine   1998 — 2001
BA, Psychology

Northeastern University   1996 — 1998
Cardiopulmonary Science

Experience
Kelsey Seybold Clinic  December 2011 - Present
M & R Consultants Corporation  November 2010 - September 2011
City of Houston Health & Human Services   November 2005 - October 2010

Skills
Account Management, Leadership, Training, Event Planning, Microsoft Office, Community Development, Social Services, Policy, Marketing, Strategy, Human Resources, Product Development, Project Planning, Public Speaking, Team Building, Research, Program Management, Organizational..., Nonprofits, Leadership Development, Government, Fundraising, Data Analysis, Contract Negotiation, Case Management, Coaching, Analysis, Customer Service, Strategic Planning, Budgets, Microsoft Excel, Administration, Event Management, Supervisory Skills, Public Relations, Social Media, PowerPoint, Administrative..., Project Management, Hospitality, Sales, Management, Data Entry, Community Outreach, Employee Relations, Process Improvement, Social Networking

Education
Southern University at New Orleans   1987 — 1992
Business Administration, Economics, Business Management, Accounting

Experience
Kelsey-Seybold Clinic   September 1995 - Present
Baylor College of Medicine  1991 - 1995

Skills
COA, Supervisory Experience, Medical Assisting, Coaching, Strategic Planning, Public Relations, Customer Service, Healthcare, Team Building, Customer Relations, Supervisory Skills, Microsoft Office, Word, Planning, Budgeting, Problem Solving, Account Management, Access, Excel, PowerPoint, Mentoring, Operations Management, Team Leadership, Administration, Inventory Management, Research, Writing, Scheduling, Public Speaking, Insurance, Organizational..., Process Improvement, Auditing, Employee Relations, Compliance, Troubleshooting, Data Entry, Purchasing, Health, Fundraising, Teamwork, Clinical, Microsoft Word, Clinical Research, Healthcare Management, Hospitals, Process Scheduler, Training, EHR, EMR

Education
Texas A&M University

Texas Tech University

Experience
Texas Children's Hospital  May 2013 - Present
Kelsey-Seybold Clinic   October 2010 - May 2013
Respiratory & Sleep Disorders Specialist   September 2007 - October 2010

Skills
Nursing Care, Nursing Management, Patient Education, Patient Safety, Medication..., Nursing Education, Medical/Surgical

Education
San Jacinto College   2002 — 2005
LVN, Nursing Education

Texas school of business
Medical Assistant, Nursing Education

Experience
Sysco  December 2014 - Present
Kelsey-Seybold Clinic   January 2010 - August 2014
Kelsey-Seybold Clinic   July 2008 - January 2010
Memorial Hermann Healthcare System  September 2006 - April 2008
Interim HealthCare  2002 - 2006

Skills
Talent Acquisition, HR Operations, Employee Records, Training, Employment, Applicant Tracking..., Recruiting, College Recruiting, Strategic Sourcing, Passive Candidate..., Onboarding, Retention Strategies, Personnel Management, Process Improvement, Leadership, Program Management, Sourcing, Contract Recruitment, Employee Relations, Internet Recruiting, Staffing Services, Interviews, Healthcare, Vendor Management, Human Resources, Coaching, Management, Team Building, New Hire Orientations, Talent Management, Employee Benefits, Workforce Planning, Technical Recruiting, HRIS, Performance Management, Employee Engagement, Business Development, Deferred Compensation

Education
Nova Southeastern University
MBA, Busines Administration

University of Florida   1995 — 1996
M.ED, Education

Experience
MD Anderson Cancer Center  April 2005 - Present
UT MD Anderson Cancer Center  April 2005 - Present
Kelsey-Seybold Clinic   December 2002 - Present
UT MD Anderson Cancer Center  June 2006 - December 2006
Christus St. Joseph Hospital  January 2000 - May 2005
Medical Clinic of Houston, LLP  April 2004 - April 2005

Skills
Medical, Mentoring, joint commission..., triage, Listening Skills, Program Coordination, Pain Management, ambulatory care nursing, Clinical Trials, Nursing, Inpatient, Patient Education, Clinical Research, Medication..., Healthcare, Triage, Medicine, Rehabilitation, Medical/Surgical, Critical Care, Nursing Care, Medical-Surgical

Education
Texas Woman's University   2005 — 2007
Masters of Business Administration (MBA), 2007

Prairie View A&M University   1997 — 1999
Bachelor, Science Nursing (BSN)

Experience
Memorial Hermann Healthcare System  October 2008 - Present
Baylor Medical Center  February 2006 - October 2008
Bander Family Medical Center   January 2005 - February 2006
Staff Search Healthcare   January 2005 - February 2006
Kelsey-Seybold Clinic   February 2000 - January 2005

Skills
Physician Relations, Healthcare Management, Healthcare Information..., Leadership, Hospitals, ARRT, Mammography, Medical Imaging, EMR, PACS, Healthcare, Radiology, Digital Mammography, MRI, EHR, Digital Imaging, RIS

Education
University of Houston-Clear Lake   2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General

San Jacinto College   1995 — 1998
Associate of Arts and Sciences (AAS), Medical Radiologic Technology/Science - Radiation Therapist

Woden High School
High School

Experience
Kelsey-Seybold Clinic   March 2013 - Present
KelseyCare Advantage  November 2007 - Present

Education
University of Phoenix   2007 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

San Jacinto College

Experience
Kelsey-Seybold Clinic   August 2014 - Present
Texas Health School   April 2014 - August 2014
The College of Health Care Professions  March 2012 - March 2014
HCA  October 2007 - May 2011

Skills
Registered Nurses, Nursing Education, Emergency Room, Quality Patient Care, Nursing, BLS, EMR, Inpatient, Healthcare Management, Hospitals, Meditech, Cpr Certified, EHR, Epic Systems, Telemetry, CPR Certified, Healthcare, Healthcare Information..., Leadership, Patient Safety, Public Speaking

Education
Regis University   2008 — 2010
MSN, Nursing Management

University of Texas at Tyler   2000 — 2002
BSN, Nursing

Experience
Texas Children's Hospital  Department of PediatricsUT MD Anderson Cancer Center - Cancer Prevention Research Training ProgramFebruary 2014 - Present
Cook Children's Health Care System  July 2012 - February 2014
Children's Medical Center  June 2009 - July 2012
Emerald Health Services  October 2005 - June 2009
Kaiser Permanente  March 2004 - May 2005
Bond Clinic  August 2003 - March 2004
Texas Gulf Coast Medical Group  March 2002 - August 2003
Kelsey-Seybold Clinic   October 1997 - February 2002
Texas Children's Hospital  June 1997 - November 1997
Nationwide Childrens Hospital  June 1992 - May 1997

Skills
Operations Management, Pediatric Intensive Care, Ambulatory Care, Emergency room, Project Management, Budget..., Hiring, Coaching,..., Insurance..., Staff..., Implementation, Direct Patient Care, Conflict Resolution, Resolution of..., Process Improvement, Lean Method In..., Epic Systems, Meditech, Cerner, EMR Training, EMR, Quality Improvement..., Inpatient, Physician Relations, Healthcare Management, PDCA, JCAHO, HIPPA, Referrals, Managed Care, Critical Care, Emergency Room, HIPAA

Education
Walden University   2012 — 2014
MSN, Nursing, 3.76

Otterbein College
BSN, Registered Nursing/Registered Nurse

Our Lady of the Lake University
Masters Business Administration/Healthcare Administration, Health/Health Care Administration/Management

University of Houston
Certificate in Leadership and Management Development, Organizational Leadership

Experience
Clear Lake Specialties   January 2013 - Present
Breast Diagnostic Center   April 2013 - May 2013
Kelsey-Seybold Clinic   January 2012 - August 2012
Clear Lake Regional Medical Center  August 2011 - December 2011
Baytown San Jacinto Methodist   May 2011 - August 2011
East Houston Regional Medical Center  January 2011 - May 2011

Skills
Digital Radiography, Medical Imaging, Authorization, Cpr Certified, Interventional Radiology, Healthcare

Education
San Jacinto College   2011 — 2013

Experience
Kelsey-Seybold Clinic   July 2014 - Present
Kelsey-Seybold Clinic   September 2007 - July 2014
Globaltec Solutions, LLP   August 2004 - August 2007
Lone Star Comics  June 2003 - August 2004
KISS FM / Premiere Radio Networks   July 2001 - November 2001
Telvista Inc.  September 2000 - May 2001
KJCR 88.3 FM   August 1998 - August 2000

Skills
Software Documentation, Troubleshooting, Active Directory, System Administration, Customer Service, Access, VPN, Citrix, Windows, Information Technology, Process Improvement, WhatsUp, VMware, Firewalls, Microsoft Exchange, Windows Server, Visio, EMR, Computer Hardware, Printers, Epic Systems, Technical Writing, Computer Security, Leadership, Call Centers, Call Center, Microsoft Office, Voiceovers, Quality Assurance, Photoshop, Healthcare Information..., Healthcare Information..., Technical Documentation, Podcasting, Radio Host, Voice Over, Voice Acting, Systems Analysis, Rule-based Systems, On-call Support, Service Level Agreements, Radio Broadcasting, Knowledge Base, IT Operations, Problem Solving, QuickBooks, Writing, Role Playing Games

Education
Southwestern Adventist University   1998 — 2000
Computer Science / Broadcasting

Experience
Kelsey-Seybold Clinic   December 2013 - Present
Kelsey-Seybold Clinic   December 2010 - January 2014
Wm Guerriero MD   May 2001 - December 2010

Skills
Certified Coder, Physicians, CPT, Medical Terminology, EHR, Revenue Cycle, Medical Coding, Medical Billing, HIPAA, Healthcare Management, Invoicing, EMR, Epic Systems, HCPCS, ICD-9, Practice Management, Healthcare Information..., Healthcare, Medicare, Managed Care, Software Documentation, Medical Records

Education
San Jacinto College   1999 — 2001
Specialist Certificate, Medical Billing and Coding

Garfield

Experience
Kelsey-Seybold Clinic   July 2014 - Present
Kelsey-Seybold Clinic   April 2011 - July 2014
Walmart  February 2011 - April 2013
Kelsey-Seybold Clinic   September 2010 - April 2011
Kelsey-Seybold Clinic   August 2007 - September 2010
UPS Freight  October 2008 - February 2009
GROCERY SUPPLY   April 2005 - October 2007
HEWITT AND ADECCO   December 2004 - February 2005
FIRST DATA CORPORATION/TELECHECK   October 2004 - February 2005

Skills
HIPAA, Healthcare Management, Medical Terminology, Epic Systems, Hospitals, Medicare, CPT, Data Entry, Customer Service

Education
Prairie View A&M University   2000 — 2003
Bachelor of Arts (B.A.), Health Teacher Education

Mott Community College   1997 — 1999
Associate of Science (A.S.), Physical Sciences

Flint Northern   1993 — 1997
High Scool Diploma, High School/Secondary Diplomas and Certificates, 9th - 12th

Experience
Memorial Hermann Healthcare System  March 2012 - Present
HealthSouth  May 2011 - July 2012
Kelsey-Seybold Clinic   March 2006 - May 2011
Kelsey Seybold Clinic Pharmacy   1984 - 2007
Texas Oncology  March 2004 - March 2006
LLW Consulting   2003 - 2006
Healix  1995 - 1999

Skills
Healthcare, Pharmacy, Hospitals, Oncology

Education
University of Houston   1981 — 1984
BS, College of Pharmacy

Texas A&M University   1979 — 1981
PrePharmacy, Pharmacy

Experience
Our Lady of the Lake University  January 2014 - Present
University of Houston  August 2011 - Present
University of Houston  July 2010 - January 2014
Lone Star College System  January 2003 - December 2010
Cole Therapy Center  July 2009 - June 2010
Lone Star College  August 2002 - July 2009
DaVita  August 2000 - May 2002
Kelsey-Seybold Clinic   March 1999 - August 2000
Northwest Diagnostic Clinic  July 1996 - July 1998
MedParters, Inc.   July 1996 - February 1998

Skills
Higher Education, Public Speaking, Teaching, Research, Student Affairs, Customer Service, Leadership Development, Event Planning, Staff Development, Career Development, Microsoft Office, PeopleSoft, Team Building, Organizational..., Curriculum Development, Academic Advising, Adult Education, Program Development, Leadership, Healthcare, Program Management, Curriculum Design, Training, Community Outreach, Instructional Design, Career Counseling, Student Development, Recruiting, Distance Learning, Resume Writing, E-Learning, Conflict Resolution, Admissions, Critical Thinking, Campus, Nonprofits, Academia, Workshop Facilitation, Student Recruiting, Grant Writing, Human Resources, Academic Administration, College Teaching, University Teaching, Student Financial Aid, Program Evaluation, Higher Education..., Educational Technology, Educational Leadership, Fundraising

Education
Our Lady of the Lake University   2007 — 2009
MBA - Management, Management

Crichton College   1995 — 1997
BS, Operations Management

Experience
Kelsey-Seybold Clinic   February 2013 - Present
Kelsey Seybold Clinic  November 2009 - Present
Amazing Concepts   August 2009 - September 2009
Media Design  September 2008 - December 2008

Education
Texas State University   2004 — 2008
Bachelor of Business Administration, Marketing

Syracuse University - Martin J. Whitman School of Management
Master of Business Administration (MBA)

Experience
Kelsey-Seybold Clinic   June 2015 - Present
St. Luke's Houston, Texas   June 2013 - June 2015
St. Luke’s Episcopal Hospital   January 2008 - June 2013
Fortis Institute  November 2011 - February 2013
Ben Taub General Hospital  September 2012 - January 2013
Ben Taub General Hospital  September 2012 - January 2013
LBJ General Hospital   August 2012 - January 2013
1960 Family Practice  August 2005 - October 2008
1960 Family Practice  January 2005 - October 2008
Wee Kare Pediatrics   January 2006 - January 2007

Skills
Nursing, Healthcare, Hospitals, Clinical, Surgery, Pediatrics, Health, Customer Service, Microsoft Office, Cpr Certified, HIPAA, Orthopedic, Physician Relations, Meditech, Acute Care, Clinical Research, Informatics, JCAHO, Public Speaking, Word, Coaching, Team Building, PowerPoint, Excel, Scheduling, Problem Solving, Teaching, Documentation, Writing, Medical Devices, Mentoring, Orthopedics, OB/GYN, BLS, Epic Systems, McKesson PACS, Medical Terminology, Patient Safety, Physicians, EMR, Infection Control, Medical Records

Education
FORTIS INSTITUTE   2011 — 2013
Surgical Technologist, Surgical Technologist

National Institute of Technology   2004 — 2005
Medical Assistant Diploma, Certified medical Assistant

High School #7   1989 — 1991
High School Diploma, General Education

Experience
MHMRA of Harris County  October 2013 - Present
Kelsey-Seybold Clinic   June 2012 - October 2013
MHMRA of Harris County  July 2007 - May 2012

Skills
Employee Training, Training Delivery, Instructor-led Training, Technical Training, Content Development, Human Resources, Organizational Learning, Learning Management..., Articulate Suite, Performance Appraisal, Building Relationships, Train New Employees, Reporting & Analysis, Surveying, E-learning..., Employee Wellness..., Recognition Awards, Leadership Development, Lawson HRIS, Kronos WFC, Leadership, Recruiting, HRIS, Diversity Training, Auditing, New Hire Orientations, Policy, Staff Development, Training, Onboarding, Instructional Design, Organizational..., Benefits Administration, Employee Relations, Performance Management, Interviews, Talent Acquisition, Outlook, Hands-on Training, Team Building, Employee Benefits, I-9 Compliance, Healthcare, Talent Management, Personnel Management, Resume Writing, Coaching, FMLA, Compensation, Job Descriptions

Education
University of Houston-Clear Lake   2006 — 2008
Master of Arts (M.A.), Industrial and Organizational Psychology

Prairie View A&M University   2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Health Education

Experience
HealthTexas Provider Network (HTPN)   September 2015 - Present
Kelsey-Seybold Clinic   December 2011 - August 2015
Sugar Land Surgical Hospital - USPI   November 2010 - December 2011
USPI  October 2008 - December 2010
USPI  November 2006 - September 2008
USPI  January 2008 - June 2008
USPI  October 2007 - November 2007
Boothe Eye Care & Laser Center   November 2005 - August 2006

Skills
Financial Analysis, Accreditation, Hospitals, Revenue Cycle, Physician Relations, Healthcare Management, Healthcare, Managed Care, Healthcare Information..., Physicians, EHR, Epic Systems, HIPAA, Process Improvement, Surgery, Leadership, Software Documentation, Clinical Research, Practice Management, Ambulatory

Education
Texas A&M Health Science Center   2003 — 2005
Master of Public Health, Health Policy & Management

Texas A&M University   1998 — 2002
Biomedical Science, Science

Experience
Kelsey-Seybold Clinic   February 2004 - Present
Kelsey-Seybold Clinic   November 1999 - 2004
Mainland Center Hospital   1993 - 1994

Skills
Radiology, Mammography, PACS, Medical Imaging, Healthcare Management, Hospitals, Radiography, RIS, EMR, Healthcare, Orthopedic, C-arm, ARRT, X-ray, Healthcare Information..., EHR, Orthopedics, Patient Safety, Epic Systems, Fluoroscopy, Computed Radiography, HIPAA, BLS, Cat Scan, Digital Mammography, Breast Imaging, Radiologic Technology, Ultrasound, Physician Relations, Surgery

Education
Texas A&M University-Commerce   2014 — 2016
Master's Degree, Business Administration and Management, General

Midwestern State University   2009 — 2012
BSRS, Radiologic Science

Galveston College   1989 — 1993
Associate of Arts and Sciences (AAS), Radiologic Technology/Science - Radiographer

The University of Texas Medical Branch at Galveston   1989 — 1993
aas, Radiologic Science

Experience
Aramark Offshore   May 2007 - April 2012
Access ATM/Chex/Payment Services   January 2000 - April 2004
Allstate Insurance Co.  December 1996 - March 1998
M.D. Anderson Cancer Center   May 1996 - November 1996
Kelsey-Seybold Clinic   March 1994 - March 1996

Skills
Microsoft Office, Microsoft Word, Sales, Leadership, Training, Management

Education
Sam Houston State University   1987 — 1990
Bachelor’s Degree, Finance, General, 2.85

Stephen F. Austin State University   1984 — 1986
none Graduated from SamHouston State University in 1990 BBA Finance, Computer Science

Experience
Times Like These Consultants   1989 - Present
Austin Regional Clinic  February 2012 - March 2015
Kelsey-Seybold Clinic   July 2008 - September 2011
Hillcrest Health Systems  January 2008 - May 2011
Methodist Healthcare System  March 2007 - January 2008
Scott & White Healthcare  2005 - 2007

Skills
Change Management, Process Improvement, New Business Development, Healthcare Management, Strategic Planning, Marketing Strategy, Market Planning, Healthcare, Customer Relations, Hospitals, Customer Service, Marketing, Practice Management, Management, Revenue Cycle, Business Development, EMR, Healthcare Consulting, Team Building, Healthcare Information..., Leadership

Education
University of Northern Iowa   1975 — 1979
BA, Business and Marketing

Pitt Community College
Business Law

Experience
Kelsey-Seybold Clinic   April 2010 - Present
Memorial Hermann Health System  April 2008 - April 2010
Memorial Hermann Health System  January 2005 - April 2008
Good Shepherd Health Care System  December 2000 - December 2004

Skills
EMR, Pastoring, Coaching, Preaching, CPT, Medical Terminology, Healthcare, Ambulatory, Medical Records, EHR, HIPAA, Customer Service, Hospitals, Public Speaking, PowerPoint, Healthcare Management, Leadership, Team Building, Teaching, Strategic Planning, Epic Systems, Microsoft Excel, Microsoft Word, Practice Management, Medical Billing, CPOE, Revenue Cycle, Budgets, Healthcare Information..., Leadership Development, CPR Certified, Nonprofits, Physicians, Patient Safety, Outlook, Data Entry, Process Improvement, Medical Devices, Time Management, Orthopedics, Surgery, Nursing, Physician Relations, BLS, Inpatient

Education
Southwestern Adventist University   1994 — 1997
Associate's degree, Registered Nursing/Registered Nurse

Experience
Kelsey-Seybold Clinic   August 2011 - Present
BrandExtract   June 2007 - March 2010
Texas Children's Hospital  2004 - 2007
Sommers & Associates, PR   2000 - 2002
AIG American General  1998 - 2000

Skills
Communications..., Strategic Public..., Writing, Brand Developement, Brand Awareness, Brand Management, Editing, Web Content, Social Media Marketing, Supervising, Account Management, Advertising, Radio Advertising, Direct Marketing, Creative Services, Creative Briefs, Creative Strategy, Mentoring, Leadership, Proofreading, Editorial, Internal Communications, Media Relations, Brand Development, Blogging, Social Networking, Integrated Marketing, Social Media, Facebook, Marketing, Creative Direction, Marketing Communications

Education
West Virginia University   2007 — 2010
Master's, Integrated Marketing Communications (IMC)

Ohio Northern University
B.A., English/Journalism

Experience
MD Anderson Cancer Center  March 2013 - Present
Kelsey-Seybold Clinic   February 2008 - April 2010
Hoveround Corporation  November 2006 - December 2007

Skills
Clinical Research, Healthcare Management, Healthcare Information..., Inpatient, Critical Care, ACLS, Medicine

Education
Fortis College-Houston   2011 — 2012
Licensed Vocational Nurse, Practical Nursing, Vocational Nursing and Nursing Assistants

Remington College-Houston Campus   2005 — 2006
Certificate, Medical Insurance and Coding

Experience
Memorial Hermann Healthcare System  February 2010 - Present
HCR ManorCare  February 2008 - December 2009
Apria Healthcare  July 2003 - February 2008
The Care Group  July 1999 - July 2001
Kelsey-Seybold Clinic   1995 - 1999

Skills
Healthcare, Hospitals, Nursing, Home Care, Managed Care, Healthcare Management, Physicians, HIPAA, Operations Management, Revenue Cycle, Healthcare Information..., Medicare, Project Management, Healthcare Industry, EMR, Healthcare Consulting, EHR, Practice Management, Revenue Cycle Management, Physician Relations

Education
Texas Woman's University   1998 — 2001
Master's, Health Care Administration

The Methodist Hospital, Houston, TX   1992 — 1993
MT (ASCP), Medical Technology

Texas A&M University   1988 — 1992
Bachelor's, Biomedical Sciences

Experience
Kelsey-Seybold Clinic   March 2015 - Present
Kelsey-Seybold Clinic   December 2013 - Present
AlliedBarton Security Services  June 2012 - November 2012

Skills
Microsoft Office, Microsoft Word, PowerPoint, Mac OS, Customer Service, Epic Systems, Payroll

Education
University of Phoenix   2012 — 2014
Master's degree, Psychology

Northern Arizona University   2007 — 2012
Bachelor's degree, Criminalistics and Criminal Science

Experience
Kelsey-Seybold Clinic   April 2010 - Present
Independent Application Software Developer   June 2007 - April 2010
New Century / Home123 (Formerly RBC Mortgage)   June 2005 - April 2007
Technical Consulting Services  January 2007 - March 2007
New Century  2006 - 2007
Enterprise Alliance Systems Incorporated (EASI)   March 2005 - April 2005
Kinder Morgan  September 2000 - December 2002
RCM Technologies  March 2000 - September 2000
S.I.G., Inc.   1998 - 2000
NATURAL GAS PIPELINE  1997 - 1998

Skills
Crystal Reports, Access, SQL, Databases, Oracle, Microsoft SQL Server, Integration, Visual Basic, Accounts Payable, Microsoft Excel, Programming, Operating Systems, Payroll, COBOL, Invoicing, SharePoint, Business Analysis, Visio, SDLC, Software Documentation, General Ledger, Business Intelligence, Data Warehousing, Project Management

Education
Southeastern Louisiana University   1974 — 1976
Bachelor of Science (BS), Computer Science

Experience
Kelsey-Seybold Clinic   June 1985 - Present
San Jacinto College  1984 - 1985
Southerland Lumber   1981 - 1983

Skills
Crystal Reports, SSIS, HL7, Data Modeling, Microsoft SQL Server, SSRS, Business Intelligence, Analysis Services, Databases

Education
San Jacinto College   1983 — 1985
Computer Science

University of Houston-Clear Lake   1984 — 1984
Computer Science

Brazosport College   1980 — 1981
oceanography and marine transportation

Clear Lake High   1975 — 1979

Experience
DHL  July 2015 - Present
Sysco  October 2013 - July 2015
Kelsey-Seybold Clinic   July 2013 - October 2013
Verizon Wireless  August 1996 - August 2012
Verizon Wireless  August 1996 - August 2012
Verizon Wireless  August 1996 - August 2012

Skills
Call Center, Customer Retention, Customer Experience, Customer Satisfaction, Telecommunications, Wireless, Workforce Management, Customer Service, Employee Relations, PeopleSoft, Team Leadership, Performance Management, Leadership, Call Centers, Training, Change Management, Human Resources, Employee Benefits, Employee Management, Strategic Hiring, Technical Hiring, New Hire Orientations, New Hire Paperwork, New Hire Processes, FMLA, Strategic Planning, HRIS, Recruiting, Quality Assurance, Troubleshooting, Coaching, Team Management, Team Building, Employee Training, Management, Interviews, Onboarding, Vendor Management, Call Center Development, Talent Management, Employee Engagement, Cold Calling, Training Delivery, Process Improvement, Analysis, College Recruiting, Leadership Development, Hiring, Applicant Tracking..., Conflict Resolution

Education
Western Governors University   2013 — 2015
Human Resources Management

Strayer University-Texas
Bachelor of Business Administration (BBA), Human Resources Management and Services

Experience
Elwood Staffing Services, Inc.   March 2012 - Present
AMN Healthcare  June 2009 - January 2012
Risk Control Services   January 2007 - June 2009
Kelsey-Seybold Clinic   July 2000 - January 2007
Coca-Cola Enterprises  February 1996 - July 2000
National Convenience Store Incorporated   October 1991 - February 1996
La Quinta  January 1990 - October 1991
Stanley Proto Industrial Tools  May 1980 - January 1990

Skills
Advanced computer and..., Highly organized,..., Ability and willingness..., Risk Management, Leadership, Management, Workers Compensation, Program Management, Recruiting, Account Management, Healthcare, Microsoft Office, Employee Relations, Operations Management, Loss Prevention, Process Improvement, Applicant Tracking..., Performance Management, Coaching, Team Building, Claims Management, Insurance, Training, Risk Assessment, Human Resources, Talent Acquisition, Safety, Onboarding, New Business Development, Hiring, Interviews, Employee Benefits, Temporary Staffing, Sales, Employee Training, Benefits Administration, Customer Service, Temporary Placement, Talent Management, Ergonomics, Organizational...

Education
Texas A&M University
Engineering Extension Service

Midwestern State University
Principles of Management

The Institutes
ARM (working)

USL&H
Workers’ Compensation / Employer’s Liability, Casualty,Auto Liability, General Liability, Type 2/Type 3

OSHA U.S. Department of Labor
OSHA Outreach Trainer, 10 and 30 hour General Industry

National Association of Safety Professionals
Certified Ergonomics Safety Technician

American Red Cross
Authorized American Red Cross Instructor, Lay Responder FA/CPR/AED

Occupational Hearing Conservation of Dallas
Certified Industrial Audiometric Technician

Experience
Kelsey-Seybold Clinic   February 2008 - Present
The Methodist Hospital Physician Organization  2006 - 2008
Scott & White  July 2000 - January 2006

Skills
Healthcare Management, Revenue Cycle, EMR, Practice Management, Healthcare, Medicare, HIPAA, Healthcare Information..., Healthcare Consulting, Leadership, Process Improvement, Physician Relations, Strategic Planning, Team Building, Managed Care, Epic Systems, Hospitals, Physicians, EHR, Medicaid, Research, Performance Improvement, Operational Strategy, Healthcare Industry, Informatics, Revenue Cycle Management, Medical Billing, JCAHO, Business Strategy, Capital Budgeting, Operating Budgets

Education
University of Mary Hardin-Baylor   1992 — 1996
MHSM, Healthcare Management

Stephen F. Austin State University   1985 — 1989
BBA, Management

Experience
INC Research  April 2015 - Present
INC Research  January 2014 - Present
INC Research  November 2012 - January 2014
ResearchPoint  May 2011 - November 2012
inVentiv Clinical Solutions  July 2008 - June 2011
inVentiv Clinical Solutions  May 2001 - July 2008
Kelsey-Seybold Clinic   1988 - 1998

Education
Stephen F. Austin State University   1983 — 1987
BBA, Business/Commerce, General

Experience
Houston Professionals   September 2015 - Present
City Group Realty   September 1995 - Present
Houston Young Professionals Chamber of Commerce   January 2011 - Present
Kelsey-Seybold Clinic   January 2008 - January 2014
FED Housing & Land Development   January 2004 - January 2008
Pine Valley Land Development   January 1997 - January 2004

Skills
Account Management, Association Management, B2B Marketing, B2B eCommerce, B2C marketing, Corporate Communications, Community Management, Community Development, Direct Marketing, Email Marketing, Events Organisation, Healthcare Marketing, Health Care Marketing, Healthcare Management, Health Insurance, SMN, SEM, SEO, SMM, Social Media Marketing, Social Networking Sites, Sales Management, New Business Development, Non-profits, Online Marketing, Online Branding, Online PR, Online Communities, Online Advertising, Promoting Events, Public Relations Skills, Public Speaking, Project Coordination, Physician Liaison, Personal Branding, Wellness Programs, Mobile Marketing, Marketing Strategy, Market Research, Viral Marketing, Hospitals, Salesforce.com, Webinars, Web Project Management, WebIntelligence, Public Relations, Marketing, B2B, Event Planning, Fundraising

Education
Sam Houston State University   1991 — 1996
Bachelor of Science (BS), Business Administration and Management, General

Huntsville High   1988 — 1991
Master's degree, General

Experience
CTG Health Solutions  October 2013 - February 2014
Accuvant  March 2013 - May 2013
The Broadleaf Group  August 2012 - March 2013
Texas Children’s Hospital  July 2010 - August 2012
NASA Johnson Space Center  December 2009 - July 2010
Zebec Data Systems  September 2007 - October 2009
Kelsey-Seybold Clinic   2006 - 2007
Memorial Hermann Healthcare  2002 - 2006
Verizon Online  April 2002 - November 2002
Soza and Company  June 2001 - April 2002

Skills
Security, Information Security, CISSP, Information Security..., Vulnerability Assessment, Vulnerability Scanning, Network Security, NeXpose, Nessus, Qualys, eEye Retina, Tripwire Enterprise, Healthcare Information..., Information Assurance, Virtualization, Disaster Recovery, Security Audits, Data Center, Business Continuity, IPS, IDS, VPN, Checkpoint, Incident Response, Data Security, Security Policy, NIST, Information Technology, Vulnerability Management, PCI DSS, McAfee, Firewalls, Intrusion Detection

Education
Norwich University   2003 — 2005
Master of Science, Information Assurance, Cum Laude/4.0

Experience
Unique Digital  August 2013 - Present
EMC  July 2007 - August 2013
Epoch Well Services  November 2006 - July 2007
Kelsey Seybold Clinic  April 1997 - November 2006

Skills
Project Management, Program Management, Information Technology, Process Improvement, Account Management, Network Administration, Solution Development, Capital Budgeting, End User Training, Staff Development, Storage, Data Center, Disaster Recovery, Virtualization, VMware, Storage Area Networks, Cloud Computing, Integration, Business Continuity, SAN, Network Security, Storage Architecture, SaaS, Storage Virtualization, Enterprise Software, ITIL, NAS, NetApp, Enterprise Storage, IT Strategy, Enterprise Architecture, Deduplication, Infrastructure, Solution Selling, EMC Storage, High Availability, IT Service Management, Managed Services, Solution Architecture, HP, Networking, Storage Management

Education
Texas A&M University   1990 — 1994
Bachelor of Business Administration (BBA), Management Information Systems, General

Experience
The Methodist Hospital System  2008 - Present
Kelsey-Seybold Clinic   2007 - 2008

Education
Northeastern State University   1984 — 1989

Experience
AIG  July 2014 - Present
Austin Energy  April 2013 - March 2014
Dell  November 2012 - April 2013
Drilling Info, Inc.   June 2012 - November 2012
Kelsey-Seybold Clinic   October 2011 - June 2012
Halliburton/Contract   August 2011 - October 2011
Charles Schwab/Contract   October 2010 - June 2011
Cisco Systems/Contract   December 2008 - July 2010
Dell/ Contract   June 2008 - October 2008
Hewlett-Packard/Contract   April 2007 - June 2008

Skills
Troubleshooting, Security, BGP, Network Engineering, Network Security, TCP/IP, WAN, Network Administration, Firewalls, Networking, Network Architecture, Vendor Management, Cisco Routers, Help Desk Support, Network Design, IP, Wireless Networking, Wireless, Hardware, VLAN, Technical Support, Cloud Computing, Virtualization, Computer Hardware, Routing Protocols, Integration, Computer Network..., System Deployment, ASA, Cisco Call Manager, HSRP, Servers, HP, Cisco Certified, Software Installation, Ethernet, Infrastructure, Linux, Telecommunications, LAN-WAN, Visio, Microsoft Technologies, ITIL, Enterprise Software, IT Operations, Managed Services, Storage Area Networks, XP, Windows Server, Microsoft Exchange

Education
Northern Illinois University - College of Business   1988 — 1992
BS, Human Resource Management

Northern Illinois University
B.S, Human Resource Management

Experience
Kelsey-Seybold Clinic   November 2009 - Present
CHCS  June 2006 - April 2009

Education
Stephen F. Austin State University   1997 — 1998

Experience
Kelsey-Seybold Clinic   March 2005 - Present
ExxonMobil  March 2004 - March 2005
ExxonMobil  July 2002 - March 2004
ExxonMobil  August 1996 - July 2002

Skills
Process Improvement, Certified Project..., Staff Management, Server Administration, Crystal Reports, Help Desk Management, Application Management, Application Design, Account Management, User Acceptance Testing, Project Coordination, Staff Planning, Software Implementation, MS Project

Education
University of Phoenix - Houston North Campus   2004 — 2005
MBA, Business Management

Mississippi State University - College of Business and Industry
BBA, Business Information Systems

Experience
Department of Veterans Affairs  September 2012 - Present
Kelsey-Seybold Clinic   May 2011 - September 2012
Amerigroup Corporation  March 2009 - May 2011
MD Anderson Cancer Center  November 2006 - August 2008

Skills
Healthcare, Clinical Research, Insurance, Social Services, Medicaid, Medicare, Epic Systems, Case Management, Home Care, Managed Care, Patient Advocacy

Education
Prairie View A&M University   1993 — 1997

Experience
Nordic Consulting Partners, Inc  June 2014 - Present
Kelsey-Seybold Clinic   September 2001 - March 2014
MacGregor Medical Association  December 1993 - August 2001
Baylor College of Medicine  March 1986 - April 1991

Skills
Epic Systems, Healthcare Information..., Managed Care, Revenue Cycle, Business Analysis, Healthcare Management, Medical Billing, Hospitals, EHR, Process Improvement, Healthcare, Ambulatory, EMR, Change Management, HIPAA, Clinical Research, Medicare, Software Documentation, Informatics, HL7, Practice Management, Team Building, Healthcare Consulting

Education
Texas Woman's University   1992 — 1996
Master of Science (MS), Health/Health Care Administration/Management

Texas A&M University   1972 — 1974
Bachelor of Science (BS), Zoology/Animal Biology

Experience
Kelsey-Seybold Clinic   May 2015 - Present
Halliburton / Sperry Drilling Services   May 2013 - April 2015
Halliburton / Landmark Graphics  April 2006 - April 2013

Skills
Software Engineering, Agile Methodologies, Scrum, Usability Testing, Software Development, JavaScript, Java, XML, Requirements Analysis, C#, jQuery, Web Applications, User-centered Design, SQL, Software Design, CSS, Information Architecture, Usability, User Interface Design, User Experience, Software Project..., User Interface, HTML, Interaction Design, SharePoint, Human Computer..., User Experience Design

Education
Mississippi State University   2004 — 2005
MS, Computer Science

Mississippi State University   1999 — 2004
Bachelor of Science (BS), Computer Science

Experience
Kelsey-Seybold Clinic   Contract SpecialistKELSEY-SEYBOLD CLINIC, Houston, TX1995 - Present

Education
Sam Houston State University
BS, Criminal Justice

University of Phoenix, Houston, TX
MBA, Business Administration

Experience
Kelsey-Seybold Clinic   February 1999 - Present
Kelsey-Seybold Clinic   February 1999 - Present

Education
University of Oklahoma   1977 — 1980
B.S., Pharmacy

University of Oklahoma   1977 — 1980
BS, Pharmacy

Southeastern Oklahoma State University   1975 — 1977
Chemistry/Pre-Pharmacy

Experience
Kelsey-Seybold Clinic   Graphic DesignerStanhope & Geiger AdvertisingSeptember 1995 - March 1998

Skills
Newsletters

Education
St. Edward's University

Experience
Kelsey-Seybold Clinic   November 2014 - Present
Law Offices of Danielle F. Furman   September 2011 - October 2014
University of Houston Law Center  August 2010 - May 2011
MD Anderson Cancer Center  August 2010 - December 2010
Jones McClure Publishing  May 2010 - August 2010
Houston Methodist  January 2010 - May 2010
Law Offices of Ann B. Darring   February 2008 - July 2008

Skills
Legal Writing, Legal Research, Research, Social Security..., Social Security Law, Appellate Practice, Health Care Compliance, Health Law, Hospitals, Healthcare, Stylistic Editing, Copy Editing, Public Health, Nonprofits, HIPAA, Westlaw, Commercial Litigation

Education
University of Houston Law Center   2008 — 2011
Juris Doctor (J.D.), Health Law

Southwestern University   2003 — 2007
BA, English, Philosophy

Experience
OptumHealth  October 2010 - Present
Mercer  October 2009 - October 2010
OptumHealth  October 2007 - October 2009
UnitedHealthcare  January 2006 - October 2007
Kelsey-Seybold Clinic   October 2001 - April 2006

Skills
Outlook, Customer Service, Strategic Planning, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Negotiation, User Experience Design, SDLC, Requirements Gathering, Process Engineering

Education
Stephen F. Austin State University
Master of Business Administration (MBA), Registered Nursing/Registered Nurse

Stephen F. Austin State University
Bachelors of Science, Registered Nursing/Registered Nurse

Experience
Lafayette General Health- University Hospital and Clinics   April 2014 - Present
Opelousas General Health Systems  October 2011 - August 2013
Kelsey-Seybold Clinic   June 2011 - October 2011
Harris Health System  January 2011 - May 2011
Texas State University  August 2009 - January 2011

Skills
Clinical Research, Hospitals, Healthcare Management, HIPAA, Healthcare, Healthcare Information..., EHR, Revenue Cycle, Managed Care, EMR, Customer Service, Strategic Planning, Healthcare Consulting, Patient Safety, Medicare, Physician Relations

Education
Texas State University   2009 — 2011
Masters, Healthcare Administration

Nicholls State University   2005 — 2009
B.S., Administration

Experience
Avery Products Corporation  September 2013 - Present
Avery Dennison  February 2007 - August 2013
Memorial Hermann Healthcare System  1994 - 1998
Kelsey-Seybold Clinic   September 1992 - March 1994
Ernst & Young  December 1991 - June 1992
Walt Disney World  January 1990 - April 1991

Skills
Value Stream Mapping, Kaizen, Continuous Improvement, Lean Manufacturing, Root Cause Analysis, DMAIC, Toyota Production System, Kanban, Six Sigma, 5S

Education
Mississippi State University   1984 — 1989
BS, Industrial Engineering

Experience
Tenet Healthcare Houston, TX   December 2014 - Present
Kelsey-Seybold Clinic   September 2007 - Present
Cypress Womens Center   March 1994 - Present

Skills
Patient Education, ACLS, BLS, Acute Care, Medication..., Pediatrics, Patient Safety, Nursing, IV, Hospitals, Inpatient, Medical/Surgical, Healthcare, Ambulatory, Healthcare Management, HIPAA, CPR Certified, Medical Terminology, EHR, Medical Records, Healthcare Information..., Team Building, Training, EMR, Medical Billing, Vital Signs, Wellness, Wound Care, Home Care, Patient Advocacy

Education
San Jacinto College   1991 — 1993
Licensed Vocstional Nursing, Medical

Experience
Kelsey-Seybold Clinic   October 2009 - Present

Skills
Revenue Cycle, EMR, Process Improvement, Cross-functional Team..., Staff Development, Staff Supervision, Medical Billing, A/R collections

Education
Prairie View A&M University   1995 — 2000
engineering

Experience
USAP Anesthesia Group   July 2013 - Present
Cigna-Healthspring  January 2013 - June 2013
UTMB  October 2012 - January 2013
Medi-connect   July 2012 - January 2013
Kelsey-Seybold Clinic   February 2007 - October 2012
Southwest Medical Center, Lafayette, La   January 2005 - January 2007
Kevin W. Young, MD, Adult Psychiatrist, Crowley, LA   January 2004 - January 2005

Skills
HIPAA, Medicare, Healthcare Information..., Revenue Cycle, Healthcare, Hospitals, Medical Terminology, Medicaid, Centricity, Claim, Medical Records, Medisoft, Practice Management

Education
Missouri City Department of Education   2011 — 2012
Certificate, Medical Coding / Billing, 4.0

Remington College-Lafayette Campus   2004 — 2005
Certificate, Medical Insurance Coding Specialist/Coder, 3.5

Experience
MedExpress  January 2015 - Present
Kelsey-Seybold Clinic   July 2013 - May 2014
Wake Forest University  July 2012 - July 2013

Skills
Healthcare, Public Health, Medical Education, Family Medicine, Sports Medicine, Urgent Care, Medical Devices, Clinical Research, Hospitals, Board Certified

Education
Nova Southeastern University   2005 — 2009
Doctor of Medicine (M.D.), Medicine

University of Pittsburgh   2000 — 2004
Bachelor's Degree, Bioengineering and Biomedical Engineering

Experience
Kelsey-Seybold Clinic   CSRACS XEROX CompanyJanuary 2011 - January 2012
Asurion  March 2009 - August 2010

Education
Langam creek high school
diploma

Odessa College
certificate nursing aid

Experience
Riverside Health System  November 2009 - Present
Womens's Complete Healthcare   October 1997 - December 2001
Kelsey-Seybold Clinic   September 1988 - January 1997
Hampton General Hospital   October 1984 - September 1988

Skills
Healthcare, Hospitals, Healthcare Management, Healthcare Information..., EMR, Nursing, Patient Safety, Inpatient, Clinical Research, BLS, Acute Care, Critical Care

Education
Old Dominion University

Experience
Golden Billing Service   April 2009 - Present
Armando J. Jarquin, MD., P.A.   January 2003 - April 2009
Kelsey-Seybold Clinic   April 1995 - December 2002

Skills
Highly detail oriented, Bilingual Proficiency, Passion for Quality, Medical Billing, HIPAA, Medical Coding, Accounts Receivable, Invoicing, Insurance, Internal Medicine, Claim

Education
City University of New York-Queens College

Experience
Texas State University  March 2011 - Present
Kelsey-Seybold Clinic   2005 - March 2011

Education
San Jacinto College

Experience
Kelsey-Seybold Clinic   August 2009 - Present
Kelsey-Seybold Clinic   August 2009 - Present
Bayshore Medical Center  May 2006 - August 2009
Caroline Mbogua MD, PA   August 2000 - August 2004

Skills
Healthcare, EMR, Inpatient, ACLS, Healthcare Management, IV, Surgery, Acute Care, Epic Systems, PALS, Ambulatory, Patient Advocacy, Home Care, Critical Care, Medical Terminology

Education
San Jacinto College   2003 — 2005
Certificate of Technology, Licensed Practical/Vocational Nurse Training

Kashmere Senior High   1990 — 1994
diploma, none

Experience
Kelsey-Seybold Clinic   September 2010 - Present
Kelsey-Seybold Clinic   August 2006 - December 2009
Dr. Stephen Tucker   May 2000 - August 2001

Skills
ACLS, PALS, Epic Systems, Bilingual, Diabetic Educator

Education
Prairie View A&M University   2004 — 2005
Bachelor's nursing, Registered Nursing/Registered Nurse

Humble high   1993 — 1997
Diploma

Experience
Kelsey-Seybold Clinic   July 2011 - Present
American Greetings  October 2010 - June 2011
Tarrant County  December 2006 - January 2010

Education
University of Phoenix   2013 — 2015
Master of Business Administration (M.B.A.), Human Resources Management and Services

Prairie View A&M University   2006 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
Fairview Hospital  May 2012 - Present
Jamestown Regional Medical Center  June 2009 - April 2012
Kelsey-Seybold Clinic   September 2004 - March 2007

Education
Jamestown College   2007 — 2009
Bachelor of Science Nursing, Registered Nursing/Registered Nurse

North Dakota State University   1997 — 2001
Bachelor of Science (BS), Human Performance and Fitness

Experience
Faithbridge   2011 - Present
Spring ISD  August 2009 - June 2011
Kelsey-Seybold Clinic   2003 - 2008

Education
Sam Houston State University
Psychology, Business, Management, Marketing, and Related Support Services

Sam Houston State University
Psychology, Business, Management, Marketing, and Related Support Services