MAPFRE U.S.A. Corp.
The Commerce Insurance Company, formerly known as Commerce Insurance Group, is an American company that provides personal insurance, commercial property insurance, and casualty insurance in Massachusetts and New Hampshire. Their core product lines include personal automobile, homeowners, and commercial auto insurance. Headquarters: Webster, MA CEO: Jaime Tamayo (2010–) Founder: Arthur J Remillard Jr Founded: 1972 Parent organizations: MAPFRE, MAPFRE Insurance Subsidiary: MAPFRE Insurance Company Inc.
MAPFRE U.S.A. Corp. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at MAPFRE U.S.A. Corp.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
MAPFRE U.S.A. Corp. Salaries. You can even request information on how much does MAPFRE U.S.A. Corp. pay if you want to. Learn about salaries, pros and cons of working for MAPFRE U.S.A. Corp. directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
113 MAPFRE U.S.A. Corp. employees in database. Find out everything there's to know about MAPFRE U.S.A. Corp. employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
MAPFRE U.S.A. Corp. Employees
MAPFRE U.S.A. Corp. March 2014 - Present
MAPFRE U.S.A. Corp. June 2011 - March 2014
MAPFRE U.S.A. Corp. February 2010 - June 2011
Commerce Insurance October 2007 - February 2010
Webster Manor Nursing Home March 2004 - October 2007
Skills
Claim, Casualty Insurance, Insurance, Commercial Insurance, General Insurance, Liability, Claims Management, Underwriting, Property & Casualty..., Customer Service, Claim Investigation, Property Damage, Microsoft Office, Claims Handling, Microsoft Excel, Professional Liability, Litigation Management, Negotiation, Microsoft Word, Training, Claims Resolution
Education
Nichols College 2014 — 2018
Master of Business Administration (M.B.A.), and Master of Science in Organizational Leadership
Nichols College 2006 — 2009
Bachelor of Arts (BA), Psychology and English
MAPFRE Insurance July 2015 - Present
MAPFRE U.S.A. Corp. March 2014 - July 2015
MAPFRE U.S.A. Corp. November 2013 - February 2014
Citizens Bank May 2011 - November 2013
The GMarie Group March 2009 - May 2011
Bank of America September 2008 - March 2009
Bank of America April 2007 - September 2008
Bank of America 2003 - 2007
Fleet Bank 2001 - 2003
Bose Corporation 2001 - 2001
Skills
Instructional Design, Performance Consulting, Needs Analysis, Learning Management, Blended Learning, Instructor-led Training, Banking, Training Delivery, Change Management, E-Learning, Process Improvement, Team Building, Coaching, Leadership Development, Risk Management, Project Management, Performance Improvement, Program Management, Training, Workshop Facilitation, Vendor Management, ADDIE, Team Leadership, Onboarding, Relationship Management, Call Center, Financial Services, Leadership, Employee Engagement, Staff Development, Management Development, Management, Six Sigma, Hands-on Training, Organizational Learning, Consulting, Career Development, Building Relationships, Microsoft Office, Performance Management, Analysis, Talent Management, Employee Training, Organizational..., Organizational..., Executive Coaching, Succession Planning, Human Resources, Call Centers
Education
University of Hartford 1990 — 1994
BA, Politics & Government, Magna Cum Laude
St. John's Prep 1986 — 1990
MAPFRE U.S.A. Corp. March 2012 - Present
Z Cucina Di Spirito June 2011 - March 2013
Tropical Nut and Fruit Inc. August 2010 - March 2012
The Ohio State University May 2008 - September 2008
Skills
Customer Service, Insurance, Sales, Property & Casualty..., Microsoft Office, Management, Umbrella Insurance, Marketing, Leadership, Wine, Equestrian, Food & Beverage, Photography, Liability, Animal Nutrition, Veterinary Medicine, Server, Bartend, German, Animal Health, Interpersonal Skill, Animal Work, General Insurance, Casualty, Homeowners, Animal Handling, Renters, Life Insurance
Education
The Ohio State University 2004 — 2009
Bachelor of Science, Animal Science
Upper Arlington 2000 — 2004
MAPFRE U.S.A. Corp. August 2012 - Present
The Hanover Insurance Group March 2010 - August 2012
Commonwealth Annuity July 2006 - February 2010
Cynthia Tella Design, Inc. October 2003 - June 2006
Tufts New England Medical Center September 2001 - October 2003
Empowering Systems, Inc August 1999 - September 2001
Tri-County Medical Associates, Inc November 1998 - August 1999
Skills
Notary Public, Administrative Support, PowerPoint, Word, Excel, Outlook, Microsoft Office, Accounts Payable, Visio, Photoshop, Documentation, Adobe Acrobat, Confidentiality, Lotus Notes, Heavy Calendaring, Process Improvement, Event Planning, Technical Support, Microsoft Excel, Software Documentation, Administrative..., Microsoft Word, Time Management
Education
Dean College
Milford High School
Roger Williams University
MAPFRE U.S.A. Corp. January 2014 - Present
MAPFRE U.S.A. Corp. August 2008 - June 2014
Keane February 2005 - August 2008
Fidelity Investments 2006 - 2008
Cognizant Technology Solutions May 2004 - February 2005
Patni Computers 2001 - 2004
Skills
SDLC, Agile Methodologies, Enterprise Architecture, Application Architecture, Web Services, Spring, Tomcat, Requirements Gathering, Requirements Analysis, Websphere, Software Project..., Leadership, SOA, XML, Struts, Software Development, DB2, Business Analysis, Data Warehousing, SQL, PL/SQL, Scrum, JavaScript, Java Enterprise Edition, Agile Project Management, Hibernate, Spring Framework, WebSphere, Consulting, Vendor Management, Integration, Business Intelligence
Education
Isenberg School of Management, UMass Amherst 2013 — 2017
Master of Business Administration (MBA)
B. M. S. College of Engineering 1994 — 1998
Bachelor Of Engineering, Information Science & Technology
A K Ghosh Memorial School
MAPFRE U.S.A. Corp. September 2013 - Present
Viridian Energy February 2013 - Present
Worcester Physical Therapy January 2011 - October 2011
TJX Companies June 2010 - January 2011
Staples September 2005 - July 2009
Staples Corporate September 2004 - July 2009
Hypnion, Inc December 2003 - April 2004
Biomedical Research Model November 1999 - August 2003
Skills
Software Documentation, Inventory Management, PowerPoint, Sales, Coaching, Photocopier, Project Management, Data Analysis, Outlook, Microsoft Excel, Time Management, Hands-on Training, Training, Communication, Management, Call Centers, Social Networking, Project Planning, Retail, Event Planning, Recruiting, Leadership Development, Telephone Skills, Healthcare, Employee Training, Data Entry, HTML, Marketing, Lotus Notes, Merchandising, Windows, Business Analysis, Customer Service, Microsoft Office, Microsoft Word
Education
Becker College 2009 — 2012
Bachelors of Science, Business Administration; Management
MAPFRE U.S.A. Corp. May 2012 - Present
The Hartford February 2009 - April 2012
The Hartford 1993 - 2009
Updike, Kelly & Spellacy 1988 - 1993
Robinson & Cole LLP 1987 - 1988
Connecticut Department of Environmental Protection 1980 - 1987
Skills
Insurance, Litigation Management, Expense Management, Training, Financial Services, Commercial Insurance, Litigation, Claims Management, ERISA, Liability, Professional Liability, Product Liability, Insurance Law, Civil Litigation, Underwriting, Legal Writing, Workers' Compensation..., Property & Casualty..., Personal Injury, Mediation, Commercial Litigation, General Insurance, Negotiation, Strategic Planning, Claim, Arbitration, Risk Management, Appeals, Corporate Law, Casualty, Workers Compensation, D&O, Property Damage, Legal Liability
Education
The University of Connecticut School of Law 1984 — 1988
J.D.
The University of Connecticut 1976 — 1980
B.S., Natural Resources Conservation
MAPFRE U.S.A. Corp. August 2012 - Present
ANPAC 2002 - 2011
Skills
Property & Casualty..., Casualty, Commercial Lines, Liability, Commercial Insurance, Insurance, Casualty Insurance, General Insurance, Claim, Property Damage, Umbrella Insurance, Sales, Marketing, Inland Marine, Claim Investigation, Life Insurance, Term Life Insurance
Education
Edison Community College
Business Administration and Management, General
Hondros College
Property and Casualty License
Esurance March 2013 - Present
MAPFRE U.S.A. Corp. November 2010 - March 2013
Starbucks Coffee Company April 2007 - May 2010
State Farm Automobile Insurance Company June 1998 - July 2004
Half Hollow Hills Community Library June 1992 - June 1998
Gap Inc. December 1995 - December 1997
Skills
Arbitration, Litigation, Recruiting, Leadership, Customer Service, Claim, Coaching, Insurance, Negotiation, Time Management, Claims Management, Property & Casualty..., Subrogation, Casualty Insurance, Liability
Education
Adelphi University 1994 — 1998
BBA, Business Management / Finance
Half Hollow Hills East 1991 — 1994
Regents Diploma
MAPFRE U.S.A. Corp. August 2012 - Present
MAPFRE U.S.A. Corp. November 2011 - August 2012
MAPFRE U.S.A. Corp. December 2010 - November 2011
Skills
Insurance, Claim, Liability, General Insurance, Claims Management, Customer Service, Umbrella Insurance, Claim Investigation, Litigation Management, Workers Compensation, Analysis, Property Damage, Homeowners, D&O, Subrogation, Personal Insurance
Education
Northeastern University 2013 — 2015
Master of Project Management, 3.33
Assumption College 2010 — 2013
Master of Business Administration (M.B.A.), Management, 3.78
Assumption College 2007 — 2010
Bachelors of Arts, Political Science and Government, 3.26
Axeda Corporation June 2013 - Present
MAPFRE U.S.A. Corp. February 2013 - May 2013
HCL Technologies October 2012 - February 2013
Thomas International Advertising Co. July 2009 - February 2010
Skills
Java, C/C++, Algorithms, Data Structures, Spring, XML, XSL, REST, MVC, SQL, JDBC, Matlab, HTML, JavaScript, MPI, Perl, Linux, JMS, JUnit, JSP, Android, Tomcat, Subversion, Web Services, Maven
Education
Illinois Institute of Technology 2010 — 2012
Master of Science (MS), Computer Science
Beijing Language and Culture University 2005 — 2009
Bachelor of Engineering (BE), Computer Science
MAPFRE U.S.A. Corp. March 2012 - Present
MAPFRE U.S.A. Corp. May 2007 - March 2012
MAPFRE U.S.A. Corp. January 2004 - May 2007
Skills
Collections Specialist, Notary Public, Compliance, Internal Communications, Change Management, Organizational..., Management, Accounts Payable, Accounts Receivable, Risk Management, Leadership, Legal Liability, Underwriting, Commercial Lines, Commercial Insurance, Insurance, Process Improvement, Customer Service, General Insurance, Casualty Insurance, Business Analysis, Team Building
Education
Becker College 2013 — 2018
Business Administration and Management, General
Nichols College 2000 — 2012
Associate's degree, Business Administration and Management, General
Oxford High School 1980 — 1984
High School Diplomas, Business
Safe Auto Insurance Company November 2009 - Present
AUTO INSURANCE COMPANY January 2009 - Present
AMERICAN COMMERCE INSURANCE COMPANY June 2005 - November 2009
MAPFRE U.S.A. Corp. May 2004 - November 2009
WORTHINGTON INDUSTRIES, INC January 2000 - January 2005
WORTHINGTON INDUSTRIES, INC January 1989 - January 2000
Skills
SDLC, SQL Server, Business Analysis, SharePoint, Requirements Analysis, Software Project..., XML, Requirements Gathering, Visio, Agile, .NET, Excel, Visual Basic, ASP.NET, MS Project, DB2, HTML, Access, Process Improvement, Business Process, PowerPoint, Word, Software Development, Change Management, Agile Project Management, Waterfall, Project Planning, Team Leadership, Team Building, Analysis, Lotus Notes, Mentoring, Strategic Planning, Product Management, Microsoft Office, Insurance, SQL, Application Development, Business Intelligence, Customer Service
Education
Franklin University 2000 — 2002
Bachelors of Science, Management Information Systems
Franklin University 1999 — 2002
Bachelors, MIS
COLUMBUS STATE COMMUNITY COLLEGE
Associates Degree, Applied Accounting; INFORMATION TECHNOLOGY PROJECT MANAGEMENT
MAPFRE U.S.A. Corp. November 2006 - Present
Commerce Insurance March 1992 - March 1995
Education
Assumption College 1986 — 1990
Bachelor's degree, American Government and Politics (United States)
The Hanover Insurance Group September 2014 - Present
MAPFRE U.S.A. Corp. August 2010 - September 2014
MAPFRE October 2006 - August 2010
Webster Five August 2001 - October 2006
Skills
Data Entry, Analytics, Customer Service, Financial Accounting, Organizational..., Project Management, Procedure Development, Diary Management, Oral & Written..., Business Correspondence, Note Taking, AS400 system, Microsoft Excel, Microsoft Word, Lotus Notes, Customer Satisfaction, Communication, Microsoft Office, Process Improvement, Property & Casualty..., Insurance, Time Management, PowerPoint
Education
Nichols College 2008 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
St. Peter Marian Jr. Sr. Central Catholic High School 1995 — 1999
High School Diploma
MAPFRE U.S.A. Corp. January 2013 - Present
MAPFRE FAMILIAR January 2011 - December 2012
Mapfre January 2005 - December 2010
MAPFRE VIDA July 1997 - December 2004
MAPFRE INVERSION October 1989 - July 1997
Skills
Underwriting, Team Leadership, Negotiation, Insurance, Sales Management, Business Planning, Marketing Strategy, Management
Education
Universidad de Deusto 1985 — 1989
Bachelor's degree, Philosophy, A
Alcala de Henares
Master of Business Administration (MBA), Business/Managerial Economics
MAPFRE U.S.A. Corp. January 2003 - Present
Auto Club of Southern California January 1990 - January 2003
Skills
Number One captive..., Property & Casualty..., Insurance, Casualty, Liability, General Insurance, Underwriting, Commercial Insurance, Legal Liability, Umbrella Insurance, Commercial Lines, Claim, Health Insurance, Customer Service, Homeowners, Workers Compensation, Professional Liability
Education
Santa Monica College
Fallon Health June 2013 - Present
The Hanover Insurance Group November 2012 - June 2013
MAPFRE U.S.A. Corp. May 2005 - November 2012
Commerce Group 2001 - 2005
Commerce Group 1997 - 2001
Skills
Analysis, Team Building, Product Management, Excel, PowerPoint, Business Analysis, Word, Customer Service, Project Planning, Microsoft Office, Visio, Risk Mitigation, Vendor Management, Process Improvement, Documentation, Business Intelligence, Program Management, Data Analysis, Lotus Notes, Mentoring, Problem Solving, Planning, SDLC, Risk Assessment, Risk Management, Insurance, Project Management, Change Management, Requirements Analysis, Requirements Gathering, SharePoint, Software Project..., MS Project, IT Strategy
Education
The George Washington University 2006 — 2009
Master's Certificate, IT Project Management
Insurance Institute of America 1997 — 2000
Chartered Property Casualty Underwriters designation (CPCU)
Clark University 1986 — 1990
BA, Political Science/Sociology/Business Mgmt
The TJX Companies, Inc. July 2015 - Present
Givens Business Consulting January 2013 - Present
Speedway LLC September 2014 - June 2015
MAPFRE U.S.A. Corp. September 2006 - December 2012
Xerox Corporation December 1996 - July 2006
Eastman Kodak July 1980 - April 1996
Skills
Business Analysis, Project Management, Customer Service, Vendor Management, Requirements Gathering, Microsoft Office, IT Management, Team Leadership, Analysis, Business Process..., Microsoft Excel, Windows, Insurance, New Business Development, PowerPoint, Management, Performance Management, Lotus Notes, Microsoft Word, Budgets, Troubleshooting, Leadership Development, Account Management, Negotiation, Higher Education, Requirements Analysis, Outlook, Outlook Express, Team Building, Business, Following Up, Communication Skills, Research, Cross-functional Team..., Interpersonal..., Brand Awareness, Consulting, Help Desk Support, Leadership, Training, Human Resources, Coaching, Disaster Recovery, Access, Change Management, Process Improvement, Marketing, Program Management, Mentoring
Education
Franklin University 2003 — 2008
Course work completed, Applied Management, 3.4
Montgomery College 1981 — 1983
Course work completed, Electromechanical Engineering, 3.32
Eastern Kentucky University 1979 — 1980
course work completed, Business Administration and Management, General, 3.9
Greensville County High School 1971 — 1973
High School Diploma, General Studies
The Hanover Insurance Group June 1999 - Present
MAPFRE U.S.A. Corp. August 1993 - May 1999
Nation Grange Mutual Insurance Company July 1987 - August 1993
Skills
DB2 on z/OS, Oracle, DB2 on Linux, z/OS, Red Hat Linux, Windows, SQL, BMC Tools for DB2, Databases, DB2, Database Design, PL/SQL, Disaster Recovery, Data Migration, Database Administration, Toad, Data Warehousing, Unix, Performance Tuning, Microsoft SQL Server
Education
Clark University 1995 — 1996
Client Server Development
Becker College
Bachelor of Science, Business Management
Bristol-Myers Squibb December 2014 - Present
Vertex Pharmaceuticals April 2013 - December 2014
MAPFRE U.S.A. Corp. October 2012 - March 2013
MAPFRE U.S.A. Corp. May 2011 - November 2012
MAPFRE U.S.A. Corp. March 2010 - May 2011
Skills
Legal Liability, Finance, Forecasting, Pharmaceutical Industry, Microsoft Office, Presentations, Vendor Contracts, Planning..., Internal & External..., CMO management, Timeline Development, Contract Negotiation, Procure-to-Pay, Outsourcing, Procurement, Project Management, Biotechnology, Strategy, GMP
Education
Worcester State University 2007 — 2012
Bachelor of Science (B.S.), Health Education
Massachusetts Biotechnology Council
Project Management for Biotechnology Course
National Institute of Pharmaceutical Education and Research
PERI Pharmaceutical Development Course
Saint Peter-Marian Central Catholic High School 2004 — 2007
High School Diploma
MAPFRE U.S.A. Corp. March 2014 - Present
MAPFRE U.S.A. Corp. May 2012 - March 2014
Commerce West Insurance, a MAPFRE Company February 2010 - May 2012
Best Buy April 2008 - November 2009
Progressive Insurance July 2004 - March 2008
Macy's West June 2003 - July 2004
Best Western International July 2002 - June 2003
Skills
Customer Service, Insurance, Call Centers, Sales, Time Management, Training, Customer Retention, Team Building, Coaching, Operations Management, Team Leadership, Retail, Customer Experience, Problem Solving, Lotus Notes, Call Center, Finance, POS, Training & Development, Staff Training, Front Office, Accounting, Accounts Receivable, Editing, Hospitality, Social Networking, Operations, Escalation Management, Property, Personal Lines Auto, Sales Management, Leadership Development, Leadership, Career Development, Managing Meetings, Public Speaking, Billing Process, Hiring Practices
Education
Deer Valley High School 1998 — 2001
Diploma, General Education
American River College
MAPFRE U.S.A. Corp. October 2013 - Present
MAPFRE U.S.A. Corp. March 1993 - November 2013
Commerce Insurance July 1983 - 1993
Worcester Memorial Hospital January 1982 - July 1983
Nypro March 1981 - December 1981
Skills
IT Strategy, Information Technology, Virtualization, Application Architecture, Project Management, IT Service Management, Management, Team Leadership, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Software, SaaS, IT Management, Software Development, Process Improvement, Leadership, High Availability, Vendor Management, Change Management, Budgets, SDLC, Citrix, Java, IT Operations, Integration, IBM iSeries, Insurance, Infrastructure..., Procurement, Telecommunications, Business Intelligence, Strategy, VoIP, Data Warehousing, Agile Methodologies, Team Building, Oracle, SharePoint, Cloud Computing, Websphere, Business Continuity, Windows, Financial Services, Technical Architecture, Organizational..., Telecommunications..., Analytics, Infrastructure, ITIL
Education
Clark University 1985 — 1988
BS, Information Systems
Worcester Polytechnic Institute 1977 — 1981
Computer Science
Wilmington Friends 1975 — 1977
Highschool, Regular/General High School/Secondary Diploma Program
MAPFRE December 2003 - Present
MAPFRE U.S.A. Corp. December 2003 - Present
The Hanover Insurance Group January 2002 - December 2003
The Hanover Insurance Group January 2001 - January 2002
The Hanover Insurance Group January 2000 - January 2001
Dennis Molinari Insurance Agency March 1999 - December 1999
Skills
Microsoft Word, Microsoft Excel, Negotiation, AS400 system, Communication Skills, Business Writing, Self-motivated Team..., Multi-tasking Skills, Lotus Notes, Property & Casualty..., Underwriting, Insurance, Training, Customer Service, General Insurance, Homeowners, Sales, Casualty, Inland Marine, Liability, Commercial Insurance, Professional Liability, Umbrella Insurance, Casualty Insurance, Communication
Education
Sacred Heart University 1994 — 1998
Bachelor of Arts (B.A.), Political Science and Government
Oxford High School
MAPFRE U.S.A. Corp. September 2011 - January 2014
Switchboard of Miami January 2012 - March 2012
Stratton & Feinstein, P.A June 2008 - June 2011
Skills
PowerPoint, Microsoft Word, Outlook, Research, Lotus Notes, Administrative..., Customer Service, Microsoft Office, Microsoft Excel, Access, Public Speaking
Education
Carlos Albizu University - Miami Campus 2012 — 2016
Doctorate, Clinical Psychology
Carlos Albizu University - Miami Campus 2012 — 2014
Master of Science (M.S.), General Psychology
Florida International University 2010 — 2012
Bachelors, Psychology
Miami Dade College 2008 — 2010
Associate in Arts, Biology
Miami Senior High School 2004 — 2008
High School Diploma
MAPFRE U.S.A. Corp. July 2014 - Present
Global Atlantic Financial Group May 2013 - July 2014
Commonwealth Annuity May 2009 - April 2013
The Hanover Insurance Group January 2007 - April 2009
The Hanover Insurance Group December 1999 - November 2006
Skills
Financial Analysis, Financial Reporting, Insurance, Internal Controls, SEC filings, Accounting, Analysis
Education
Assumption College 1993 — 1997
Bachelor's degree, Accounting
Nichols College July 2015 - Present
Corvias Group June 2015 - Present
Worthington Consulting, LLC May 2015 - Present
MAPFRE U.S.A. Corp. July 2012 - May 2015
Pratt & Whitney 2006 - 2012
Fiserv Lending Solutions 2004 - 2006
ING Nederland 2001 - 2003
Aetna 1990 - 2001
Skills
Leadership Development, Succession Planning, Training, Performance Management, Leadership, Executive Coaching, Instructional Design, Employee Engagement, Human Resources, Workshop Facilitation, Management, Process Improvement, Change Management, Performance Consulting, Program Management, Organizational..., Onboarding, Talent Management, 360 Feedback, Organizational..., Event Planning, Career Development, Personnel Management, Coaching, Strategy, Workforce Planning, Performance Improvement, Training Delivery, Adult Learning..., Career Counseling, Internal Communications, Program Evaluation, Talent Acquisition, Organizational Design, Learning Management, Management Development, Project Management, Blended Learning, Instructor-led Training, Employee Training, Conflict Resolution, Culture Change, Needs Analysis, Mentoring, Consulting, Team Building
Education
Central Connecticut State University
Master of Science (M.S.)
Unversity of Connecticut
Post masters studies
Keene State College
Bachelor of Music Education
Career Systems International
Qualified to deliver training
PROSCI Change Management Certification 2012 — 2012
Glastonbury High School
A&A Search LLC (TJX) May 2015 - Present
Thirty-One Gifts August 2014 - Present
MAPFRE U.S.A. Corp. August 2012 - April 2015
MAPFRE U.S.A. Corp. March 2011 - August 2012
Mass Mutual Financial Group November 2007 - March 2011
Skills
Management, Process Improvement, Insurance, Call Centers, Business Analysis, General Insurance, Training, Customer Service, Vendor Management, Property, Leadership, Sales, Budgets, Time Management
Education
Becker College
Bachelor of Science, Business Administration Concentration Management, Cum Laude
Advocates, Inc. August 2013 - Present
Securitas August 2013 - Present
MAPFRE U.S.A. Corp. June 2012 - July 2013
Community Healthlink Inc January 2011 - May 2011
Skills
Employee Benefits, Microsoft Office, Insurance, Customer Service, Non-profits, Outlook, Microsoft Excel, PowerPoint, Coaching, Training, Account Reconciliation, Treasury Services, Citrix, A/S 400, Journal Entries, Income Statement, Income Tax, Balance Sheet, General Ledger, SAP, QuickBooks
Education
Clark University 2014 — 2015
Certificate, Nonprofit Human Service Management, Completed
Worcester State Coll 2007 — 2011
Bachelor, Business Administration with Accounting Concentration
MAPFRE U.S.A. Corp. February 2015 - Present
Nationwide Insurance September 2012 - February 2015
Nationwide Insurance November 2007 - September 2012
Nationwide Insurance Sales Agency May 2005 - November 2007
Skills
Marketing, Property & Casualty..., General Insurance, Underwriting, Insurance, Liability, Casualty, Claims Management, Inland Marine, Professional Liability, Claim, Liability Analysis, Workers Compensation, Health Insurance, D&O, Homeowners, Employment Practices..., Life Insurance, Long-term Care, Risk Management, Fixed Annuities, Casualty Insurance, Commercial Insurance, Umbrella Insurance
Education
Ohio University 2000 — 2004
Bachelor of Fine Arts (BFA), English Language and Literature, General, 3.0
MAPFRE U.S.A. Corp. January 2004 - Present
Education
Nichols College 2004 — 2015
Business/Marketing
The Hanover Insurance Group April 2015 - Present
MAPFRE U.S.A. Corp. September 2012 - April 2015
The Hanover Insurance Group 2012 - September 2012
The Hanover Insurance Group October 2010 - 2012
The Hanover Insurance Group November 2008 - October 2010
Skills
Microsoft Excel, Claim, Insurance, Customer Service, Liability, Casualty, General Insurance, Product Management, Analysis, Research, Property & Casualty..., Finance, Underwriting, Microsoft Office, Analytics, Proposal Writing, Leadership, Risk Management
Education
Roger Williams University 2004 — 2008
Bachelor of Science (B.S.), Marketing
MAPFRE U.S.A. Corp. May 2012 - Present
Travelers of Massachusetts December 1993 - April 2012
Travelers January 1993 - December 1993
Commercial Lines August 1989 - January 1993
Skills
Insurance, Underwriting, Property & Casualty..., Negotiation, Customer Relations, Agent Training, Customer Service, Customer Retention, Training, Sales, Management, Claim, Commercial Lines, New Business Development, Microsoft Excel, Marketing, Liability, Umbrella Insurance, Casualty, Claims Management, General Insurance, Employee Benefits, Commercial Insurance, Legal Liability
Education
The National Alliance
CISR
Nichols College
B.S. Business Administration, major Marketing
Commonwealth of Massachusetts
National Interstate Insurance Company July 2014 - Present
MAPFRE Insurance April 2014 - July 2014
MAPFRE U.S.A. Corp. August 2011 - April 2014
Explorer RV Insurance Agency, Affiliate of National Interstate Insurance April 2007 - September 2011
Carney Insurance 2000 - 2007
Skills
Sales Management, Leadership Development, Insurance, General Insurance, Team Building, Strategic Planning, Public Speaking, Online Marketing, Customer Service, Account Management, Marketing Strategy, Social Media, Budgeting, New Business Development, Social Media Marketing, SEO, Blogging, Negotiation, Analysis, Marketing Communications, Advertising, Executive Management, Forecasting, Consultative Selling, Product Management, Direct Marketing, Financial Analysis, Brand Development, Leadership, Management, Business Development, Marketing, Customer Retention, Small Business, Selling, Sales
Education
Indiana Wesleyan University
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
MAPFRE U.S.A. Corp. February 2012 - Present
MAPFRE U.S.A. Corp. February 2011 - February 2012
MAPFRE U.S.A. Corp. April 2009 - February 2011
AIG Agency Auto February 2007 - April 2009
Brooke Franchise Corporation October 2005 - February 2007
Skills
Property & Casualty..., Underwriting, Casualty, Insurance, Commercial Insurance, General Insurance, Liability, Claims Management, Workers Compensation, Claim, Health Insurance, Commercial Lines, Risk Management, New Business Development, Sales, Sales Management, Employee Benefits, Term Life Insurance, Account Management, Professional Liability, Umbrella Insurance, Leadership, Strategy, Training, Brokers, D, Direct Sales, Inland Marine, Marketing, Strategic Planning
Education
National University 2005 — 2007
Master of Science, Industrial/ Organizational Psychology
San Diego State University-California State University 2000 — 2004
BA, Psychology
Eminent Group April 2014 - March 2015
Hewlett-Packard July 2010 - April 2014
Gila Corporation. Austin May 2009 - July 2010
GMAC Commercial Mortgage June 2008 - March 2009
Loomstate October 2007 - April 2008
MAPFRE U.S.A. Corp. August 2006 - September 2007
Skills
Business Requirements, SQL, SSRS, Quality Center, UML, .NET, IBM iSeries, Flow Charts, Analysis Services, Wireframes, Use Case Diagrams, Ubiquitous Computing, Council of Residential..., SSIS, Requirement..., SAP, Software Development, Integration, SDLC, Requirements Analysis
Education
Texas A&M University 2007 — 2009
Masters
Texas A&M 2003 — 2006
Bachelor of Science
Citizens Bank September 2015 - Present
MAPFRE U.S.A. Corp. November 2012 - April 2015
Consultant Services March 2012 - November 2012
BJ's Wholesale Club December 2011 - March 2012
Commerce Insurance May 2010 - November 2011
Commerce Insurance May 2008 - July 2010
CVSCaremark Corporation August 2005 - May 2008
Allmerica Financial April 1998 - August 2005
Mashantucket Pequot Tribal Nation January 1995 - April 1998
The Computer Gurus January 1993 - December 1995
Skills
Security, Thought Leadership, Security Audits, Information Security, Physical Security, Enterprise Architecture, Software Quality..., Software Development..., Oral & Written..., Penetration Testing, Directory Services, Project Management, Emotional Intelligence, Graphic Design, Art, Security Policy, Surveillance, Web Application Security, Application Architecture, Network Security, SDLC, Risk Assessment, PCI DSS, Vulnerability Assessment, CISSP, Information Security..., Computer Security, Intrusion Detection, IPS, Vulnerability Management, IT Audit, Application Security, IDS, Security Architecture..., Data Security, ISO 27001, Firewalls, IT Management, Enterprise Software, Networking, Encryption, Information Technology, Program Management, Identity Management, Leadership, CISA, Business Process, Security Awareness, Business Continuity, Disaster Recovery
Education
Capella University
Bachelor of Science (BS), Psychology, 4.0 GPA
Quinebaug Valley Community College 2008 — 2009
Fine Arts/Graphic Design
ISC2 CISSP Certification 2005 — 2005
CISSP, Certified Information Systems Security Professional
Quinebaug Valley Community College 1991 — 1991
Business/Computer Programming
Putnam High School 1988 — 1991
MAPFRE U.S.A. Corp. March 2014 - Present
Mapfre December 2007 - March 2014
PwC April 2007 - December 2007
GMV-SGI 2003 - 2007
Skills
Information Security, Security, CISA, Information Security..., CISM, Vulnerability Assessment, Security Audits, Team Leadership, Security Architecture..., Vulnerability Management, ISO 27001, PCI DSS, COBIT, Firewalls, Penetration Testing, Financial Risk, Web Application Security, IT Management, Team Management, Enterprise Risk..., Network Security, Risk Management, Risk Assessment, CISSP, CRISC
Education
Universidad Pontificia Comillas 2009 — 2010
Security Administration and Management, Security, Post-Graduate
Universidad Autónoma de Madrid 1998 — 2002
Engineer's Degree, Computer Science
MAPFRE, USA June 2014 - Present
MAPFRE U.S.A. Corp. January 2014 - July 2014
MAPFRE U.S.A. Corp. December 2006 - July 2012
New York Life Insurance Company May 2004 - November 2006
Investor's Bank & Trust Co September 2002 - May 2004
Skills
Strategic Leadership, Organizational Behavior, Creative Strategy, Marketing Strategy, Negotiation, International Business, Customer Relations, CRM, Management, Customer Service, Leadership, Analysis, Marketing, Insurance, Product Management, Budgets, Microsoft Excel, Process Improvement, Business Analysis
Education
Nichols College 2008 — 2011
Masters, Business Administration
Clemson University 1997 — 2002
Bachelor’s Degree, Accounting
MAPFRE U.S.A. Corp. December 2010 - Present
MAPFRE U.S.A. Corp. February 2008 - March 2011
Ottaway Media Group, Inc. 2001 - 2008
Education
University of Massachusetts, Amherst 1995 — 1998
Boston College 1994 — 1995
MAPFRE U.S.A. Corp. August 2011 - Present
Shepherd Law Group November 2007 - May 2011
Murphy, Hesse, Toomey & Lehane, LLP February 2006 - November 2007
Perkins, Smith, Cohen September 2004 - July 2005
EEOC September 2001 - September 2004
Skills
Human Resources, Litigation Management, Civil Litigation, Arbitration, Litigation, Employment..., Corporate Governance, Discrimination, Employment Law, Employee Handbooks
Education
Northeastern University School of Law 1998 — 2001
J.D.
University of Connecticut 1989 — 1995
BA, Political Science
MAPFRE U.S.A. Corp. November 2014 - Present
Mapfre November 2013 - Present
Verti Seguros January 2010 - November 2013
MAPFRE August 2008 - January 2010
Accenture February 2007 - August 2008
BearingPoint 2001 - 2007
Netjuice Consulting 2000 - 2001
Getronics January 1995 - September 2000
Education
Universidad de Navarra 1989 — 1994
Licenciada, philosophy
Narragansett Bay Insurance Company June 2015 - Present
MAPFRE U.S.A. Corp. September 2013 - June 2015
MAPFRE U.S.A. Corp. August 2012 - September 2013
Commonwealth Annuity and Life, a Goldman Sachs Company December 2010 - August 2012
Amica April 1999 - December 2010
KPMG September 1996 - April 1999
KPMG June 1994 - September 1996
Skills
Financial Analysis, Financial Accounting, Finance, Internal Controls, Internal Audit, Risk Management, Insurance, Reinsurance, Accounting, Statutory Accounting, Financial Reporting, Sarbanes-Oxley Act, Tax, Property, Financial Statements
Education
Salem State University 1987 — 1991
BS, Accounting
MAPFRE U.S.A. Corp. May 2012 - Present
American Commerce Insurance, a MAPFRE Company May 2008 - Present
OHIC Insurance Co 2003 - 2008
Education
The Ohio State University 2000 — 2004
MAPFRE U.S.A. Corp. November 2010 - Present
Travelers Insurance November 2005 - December 2010
Travelers Indemnity Company 1999 - 2005
Education
Touro College Jacob D. Fuchsberg Law Center 1995 — 1997
J.D.
MAPFRE U.S.A. Corp. May 2012 - Present
American Commerce Insurance, a MAPFRE Company May 2007 - May 2012
American Commerce Insurance, a MAPFRE Company 2004 - 2007
American Commerce Insurance, a MAPFRE Company 1999 - 2004
American Commerce Insurance, a MAPFRE Company 1998 - 1999
American Commerce Insurance, a MAPFRE Company January 1997 - May 1998
American Commerce Insurance, a MAPFRE Company July 1995 - January 1997
Skills
Product Management, Management, Competitive Analysis, Pricing, Pricing Strategy, Property & Casualty..., Process Improvement, Team Management, Leadership, Business Analysis, Analytics, Liability, General Insurance
Education
The Ohio State University 1988 — 1991
B.A., Communication
The Ohio State University 1987 — 1991
Bachelor of Arts (B.A.), Communication, Public Relations
MAPFRE U.S.A. Corp. March 2013 - Present
Century 21 2008 - Present
MAPFRE U.S.A. Corp. January 2006 - March 2013
Deloitte September 2001 - February 2002
Skills
Accounting, Financial Analysis, SEC filings, Financial Accounting, Financial Reporting, Insurance, Budgets, Process Improvement, Microsoft Excel, Business Analysis, Auditing, Microsoft Word, Microsoft Office, PowerPoint, General Ledger, Internal Audit, Customer Service
Education
Stonehill College 1996 — 2001
Masters, Accounting
Amica Mutual Insurance Co. August 2012 - Present
MAPFRE U.S.A. Corp. October 2007 - August 2012
Brooks Pharmacy November 2004 - September 2007
Bank of America January 2001 - November 2004
Education
Roger Williams University 1993 — 1996
Yes, Paralegal Studies/ Business Admin
Rhode Island College 1990 — 1991
Bachelor of Science, Paralegal Studies/ Business Admin
The Hanover Insurance Group September 2014 - Present
MAPFRE U.S.A. Corp. January 2013 - September 2014
Liberty Mutual Insurance May 2009 - December 2012
Liberty Mutual Insurance October 2007 - May 2009
Liberty Mutual Insurance March 2005 - October 2007
AIG August 2000 - March 2005
Skills
Microsoft Office, Hyperion Interactive..., Visio, Insurance, Business Analysis, Process Improvement, Customer Service, Leadership, Access, Property & Casualty..., Program Management, Underwriting, Analysis, Management, Commercial Insurance, Risk Management, Financial Analysis, Casualty
Education
Tufts University 1994 — 1998
Bachelor's degree, English and Spanish
MAPFRE U.S.A. Corp. July 2008 - Present
Education
Harvard Law School 1992 — 1995
JD
Providence College 1988 — 1992
BA
CGI October 2014 - Present
MAPFRE U.S.A. Corp. June 2002 - October 2014
Results International Systems 1999 - 2002
Skills
Agile Methodologies, Analysis, Business Analysis, Business Intelligence, Change Management, DB2, Data Warehousing, Databases, Enterprise Architecture, IBM iSeries, IT Management, IT Strategy, Insurance, Java, JavaScript, Lotus Notes, Management, Microsoft Excel, Microsoft Office, Microsoft SQL Server, MySQL, Oracle, PL/SQL, Process Improvement, Program Management, Project Management, Property, RPG, Requirements Analysis, Requirements Gathering, Risk Management, SDLC, SharePoint, SQL, Software Documentation, Software Development, Software Project..., Systems Analysis, Team Leadership, Underwriting, Unix, Vendor Management, Visio, Visual Basic, Web Services, Websphere, XML, Business Process, Integration, Business Process...
Education
GITAM (Andhra University) 1989 — 1992
Bachelor in Engineering, Civil (Structural Design)
Kendriya Vidyalaya 1986 — 1989
MAPFRE U.S.A. Corp. 2011 - Present
Commerce Insurance Company 1992 - 2011
General Accident Insurance June 1990 - March 1992
The Hartford Insurance Company 1985 - 1992
Skills
Property & Casualty..., Insurance, Casualty, Commercial Insurance, Underwriting, Legal Liability, Umbrella Insurance, Commercial Lines, Liability, Risk Management, Actuarial Science, Subrogation, Claims Management, Professional Liability, General Insurance, Inland Marine, Claim, Property Damage, Health Insurance, Brokers, Employment Practices..., Homeowners, Claim Investigation, Liability Analysis
Education
Bates College 1981 — 1985
BA, Economics
MAPFRE U.S.A. Corp. November 2013 - Present
IAU of MAPFRE in the United States 2007 - November 2013
LGC&D 2005 - 2007
Skills
Internal Audit, Internal Controls, CPA, Enterprise Risk..., Insurance, Accounting, Financial Reporting, IT Audit, General Insurance, COSO, GAAP, Financial Accounting, General Ledger, Property, SAS70, Claim, Sarbanes-Oxley Act, Auditing, Risk Assessment, Model Audit Rule
Education
Bryant University 2004 — 2010
MBA
Providence College 1996 — 2000
BS
North Providence High School
Insurance Auto Auctions, Inc March 2014 - Present
MAPFRE U.S.A. Corp. May 2012 - March 2014
MAPFRE USA February 2009 - May 2012
Commerce Insurance, a MAPFRE Company 2002 - February 2009
Commerce Insurance 1987 - 2002
Skills
Claim, Insurance, Claims Management, Casualty, Legal Liability, Subrogation, Property & Casualty..., Liability, General Insurance, Property Damage, Investigation, Professional Liability, Commercial Insurance, Commercial Lines, Negotiation, Underwriting, Litigation Management, Liability Analysis, Customer Retention, Claim Investigation, Analysis, Accident, Process Improvement, Workers Compensation, Health Insurance, Inland Marine, Adjustments, Umbrella Insurance, Homeowners, Product Marketing, Casualty Insurance
Education
Fitchburg State University 1981 — 1985
BS, Business Management
MAPFRE U.S.A. Corp. December 2005 - Present
Footstar December 2003 - December 2005
National Grid May 2002 - December 2003
Education
Worcester State College 1999 — 2001
Bachelor's degree, Accounting
University of Massachusetts, Amherst 1997 — 1999
Accounting
MAPFRE U.S.A. Corp.
Skills
Property & Casualty..., Casualty, Liability
Education
Salve Regina University 1997 — 2001
BA, American History
MAPFRE U.S.A. Corp. February 1999 - Present
Commerce Group 1999 - Present
Commerce MAPFRE 1992 - Present
Sentry Insurance 1978 - 1990
Skills
Professional Liability, Casualty, Liability, Claim, Property & Casualty..., Commercial Lines, Legal Liability, Claims Management, Insurance, Subrogation, Commercial Insurance, General Insurance, Claim Investigation, Leadership, Claims Handling, Property Claims, Casualty Insurance, Umbrella Insurance
Education
Drexel University
Communication
St Columbkille
MAPFRE U.S.A. Corp. October 2010 - Present
MAPFRE U.S.A. Corp. June 2003 - October 2010
Safety Insurance February 2001 - June 2003
Skills
Casualty, Claim, Litigation, Insurance, Personal Injury, Liability, Claims Management, Property
Education
Endicott College 1998 — 2000
BA, Psychology/Criminal Justice
MAPFRE U.S.A. Corp. 2014 - Present
MAPFRE USA / Commerce Insurance Company 2004 - 2013
Hanover Insurance Company 1987 - 2004
Skills
Insurance, Claims Management, Casualty, Claims, Liability, Commercial Insurance, Litigation, Professional Liability, Risk Mitigation, Personal Injury, Adjusting, General Liability, Insurance Claims, Commercial Lines, Process Engineering, Change Management, Legal Liability, Claim, Property & Casualty...
Education
Bryant University 1979 — 1981
B.S., Criminal Justice / Business Admin.
MAPFRE U.S.A Corp December 2013 - Present
MAPFRE U.S.A. Corp. March 2013 - December 2013
MAPFRE U.S.A. Corp. March 2011 - March 2013
Skills
Financial Analysis, Insurance, Accounting, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Financial Accounting, Access, Customer Service, Auditing, Risk Management, Analysis, Finance, Financial Reporting
Education
Nichols College 2012 — 2013
Master of Business Administration (MBA), Accounting and Finance, 3.7 GPA
Nichols College 2008 — 2012
Bachelor of Science in Business Administration (BSBA), Accounting and Finance, 3.7 GPA
The Hanover Insurance Group October 2013 - Present
MAPFRE U.S.A. Corp. January 2010 - October 2013
MAPFRE U.S.A. Corp. 2005 - 2010
Commerce Insurance 2001 - 2005
Commerce Insurance August 2000 - 2001
Point Breeze Restaurant 1998 - 2000
Consolidated Beverages, Inc. 1987 - 1991
Education
Nichols College
MBA, Buisness Administration
Nichols College
BS, General Buisness- Concentration in economics, finance, and management
Commerce Insurance Co August 2008 - Present
MAPFRE U.S.A. Corp August 2004 - Present
MAPFRE U.S.A. Corp. September 2002 - Present
MAPFRE U.S.A. Corp September 2002 - Present
MAPFRE USA September 2002 - Present
Stanley Tools January 2001 - September 2002
Hamilton Sundstrand July 1999 - February 2001
Newcourt Leasing Services September 1998 - July 1999
DataProfit, Inc January 1998 - September 1998
Spectran Corporation January 1996 - January 1998
Education
The University of Connecticut 1966 — 1978
M.S, Biology
UCONN 1966 — 1978
MS, Biology
청강아카데미학원 1966 — 1978
B.A, Sociology
MAPFRE U.S.A. Corp.
Skills
Requirements Analysis, IT Management, Requirements Gathering, Insurance, Business Analysis, Business Intelligence, Vendor Management, Enterprise Architecture, SDLC
Education
Nichols College
BS BA, Business
MAPFRE U.S.A. Corp.
Skills
Business Analysis, SDLC, Property & Casualty..., Requirements Gathering, Insurance, Contract Management, Contractor Management, Patient Advocacy, Fundraising, Non-profit Volunteer, Process Improvement, Analysis, Non-profit Volunteering, Software Documentation, Project Management
Education
Nichols College
MAPFRE U.S.A. Corp. Sr. RecruiterCommerce Insurance1986 - Present
Education
Nichols College
B.S.B. A., General Business
MAPFRE Insurance April 2014 - Present
MAPFRE U.S.A. Corp. January 2014 - April 2014
MAPFRE U.S.A. Corp. September 2011 - January 2014
MAPFRE U.S.A. Corp. October 2008 - September 2011
O'Connor & Drew, P.C. August 2008 - October 2008
O'Connor & Drew, P.C. May 2007 - August 2008
Skills
General Ledger, Accounting, Financial Analysis, Internal Audit, Internal Controls, Forecasting, Auditing, Access
Education
Bentley University 2003 — 2007
Bachelor of Science, Accounting
MAPFRE U.S.A. Corp. April 2010 - Present
AutoOne Insurance October 2002 - March 2010
State Farm January 1999 - September 2002
Skills
Insurance, Claim, Liability, Property & Casualty..., Claims Management, General Insurance, Commercial Insurance, Workers Compensation, Casualty Insurance, Underwriting, Professional Liability
Education
State University of New York College at Plattsburgh
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
MAPFRE U.S.A. Corp. April 2014 - Present
MAPFRE March 2013 - Present
MAPFRE U.S.A. Corp. January 2005 - March 2013
MAPFRE U.S.A. Corp. January 2004 - January 2005
MAPFRE U.S.A. Corp. August 2001 - January 2004
Skills
Liability, Claims Investigations, Casualty, Claims Management, Claim, Subrogation, Claim Investigation, Litigation Management, Legal Liability, Property Damage, Commercial Lines, Property & Casualty..., Insurance
Education
Stonehill College 1996 — 2000
Bachelor of Arts, Psychology and Criminal Justice
MAPFRE U.S.A. Corp. January 2010 - Present
Commerce Insurance January 2010 - Present
Grand Canyon University August 2009 - December 2009
UOP On-line/Axia May 2005 - July 2009
Education
Mansfield University
B.A, Business Administration
University of Phoenix
M.B.A, Masters, Business Administration
MAPFRE U.S.A. Corp. April 2013 - Present
MAPFRE U.S.A. Corp. May 2001 - Present
Consumer Credit Counseling Service 1999 - 2002
UNUM Provident (Paul Revere) 1995 - 2000
Skills
Financial Analysis, Creative Problem Solving, Volunteer Engagement, Volunteering, Liability, Property & Casualty..., Underwriting, Insurance, Commercial Insurance
Education
Lesley College 1993 — 1998
Bachelor of Science, Business Management
Bryant College 1985 — 1987
Bachelor of Science (BS), Business Management
MAPFRE U.S.A. Corp. February 2002 - Present
Skills
Property & Casualty..., Underwriting, Casualty, Commercial Lines, General Insurance, Commercial Insurance, Liability, Insurance, Legal Liability, Professional Liability, Claims Management, Claim, Health Insurance, CPCU, Risk Management, Homeowners, Casualty Insurance, Umbrella Insurance
Education
Nichols College 2000 — 2010
Associates Degree, Business Administration
Nichols College 2000 — 2005
ABS, Business Administration
MAPFRE U.S.A. Corp. November 1993 - Present
Skills
Process Improvement, Claim, Property & Casualty..., Insurance, Risk Management, Health Insurance, General Insurance, Commercial Insurance, Underwriting, Claims Management, Casualty Insurance, Access, Business Analysis, Professional Liability
Education
Nichols College 1994 — 1998
MBA
Providence College 1988 — 1992
Bachelor of Science, Marketing
MAPFRE U.S.A. Corp. July 2011 - Present
Skills
Insurance, Property & Casualty..., Liability, Commercial Insurance, Casualty, Legal Liability, Commercial Lines, General Insurance, Claim, Claims Management, Underwriting, Professional Liability, Health Insurance, SDLC, Business Analysis, Requirements Gathering, Requirements Analysis, Lotus Notes, Process Improvement, Employee Benefits, Umbrella Insurance, Homeowners, Inland Marine
Education
Bryant University 1979 — 1981
Marketing/Marketing Management, General
Bryant University
Bachelor's degree, Marketing
Bryant University 1976 — 1979
Associate's degree, Business Administration and Management, General
CGI July 2013 - Present
MAPFRE U.S.A. Corp. August 1977 - June 2013
Skills
Insurance, Requirements Gathering, Property & Casualty..., SDLC, General Insurance, Business Analysis, Claim, Underwriting, Requirements Analysis, Visio, Claims Management, Commercial Insurance, Casualty, Liability, Health Insurance, Process Improvement, Commercial Lines, Business Intelligence, Legal Liability, Software Documentation
Education
Westland High School 1973 — 1977
high school diploma
Franklin University
Only attended for 1 year
MAPFRE U.S.A. Corp.
Skills
Insurance, Claim, Liability, Commercial Insurance, Casualty, General Insurance, Legal Liability, Commercial Lines, Property Damage, Subrogation, Claim Investigation, Claims Handling, Risk Management, Property Claims, Property & Casualty...
Education
Southern Connecticut State University
Southern Connecticut State University
Karaoke 4 Kidz June 2003 - Present
MAPFRE U.S.A. Corp. October 2001 - Present
Commerce Insurance October 2001 - Present
HighWired.com July 2000 - May 2001
Nichols College January 1999 - December 1999
Skills
HTML, Property & Casualty..., Insurance, Liability, Casualty, Commercial Insurance, General Insurance, Commercial Lines, Web Design, Property Damage
Education
Nichols College 1996 — 2000
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, 3.18
Nichols College 1996 — 2000
BSBA, Management Information Systems
MAPFRE U.S.A. Corp. July 1992 - Present
Education
Nichols College 1988 — 1992
BSBA, MBA, Business Administration and Management, General
MAPFRE U.S.A. Corp. Claim ManagementMAPFRE U.S.A. Corp.January 1997 - Present
MAPFRE U.S.A. Corp. January 1997 - Present
Mapfre January 1997 - Present
Skills
Worforce Management, Disaster Recovery, Sales Operations, Project Management
Education
Nichols College 2002 — 2006
Bachelor's Degree, Business Administration, Management and Operations, 3.6
MAPFRE U.S.A. Corp. April 1984 - Present
American Optical Services February 1979 - March 1982
Skills
Process Improvement, Management, Budgets, Negotiation, Contract Negotiation, Supervisory Skills
Education
Nichols College 1990 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Nichols College
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, GPA 3.8
MAPFRE November 2013 - Present
MAPFRE U.S.A. Corp. September 2011 - November 2013
MAPFRE U.S.A. Corp. August 2010 - September 2011
MAPFRE U.S.A. Corp. April 2010 - August 2010
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Claims Management, Claim Investigation, Claims Handling, Claims Resolution, Efficiency, Workforce Management, Quality Control, Project Management, Insurance, Claim, Contact Centers
Education
Indiana University-Purdue University at Indianapolis 1990 — 1994
Human Resources Management/Personnel Administration, General
MAPFRE U.S.A. Corp. March 2014 - Present
Skills
Property, Insurance, Property & Casualty..., General Insurance, Liability, Commercial Insurance, Casualty Insurance, Claim, Legal Liability, Professional Liability, Umbrella Insurance, Negotiation, Homeowners
Education
Worcester State College 1996 — 2001
Bachelor of Arts (BA), Communication and Media Studies
University of Nevada-Las Vegas 1995 — 1996
MAPFRE U.S.A. Corp. October 2005 - Present
Commerce Insurance August 1986 - August 1990
Liberty Mutual Insurance February 1977 - December 1978
Skills
Claim, Business Intelligence, Adjusters, Subrogation, Training, Insurance, Claims Management, Casualty, Claim Investigation, Property Damage, Liability, Legal Liability
Education
State College Area High School 1973 — 1994
HIgh School Diploma, College Prep
Pennsylvania State University-Penn State Altoona 1973 — 1974