Mapfre Company
The Commerce Insurance Company, formerly known as Commerce Insurance Group, is an American company that provides personal insurance, commercial property insurance, and casualty insurance in Massachusetts and New Hampshire. Their core product lines include personal automobile, homeowners, and commercial auto insurance. Headquarters: Webster, MA CEO: Jaime Tamayo (2010–) Founder: Arthur J Remillard Jr Founded: 1972 Parent organizations: MAPFRE, MAPFRE Insurance Subsidiary: MAPFRE Insurance Company Inc.
Mapfre List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Mapfre. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Mapfre Salaries. You can even request information on how much does Mapfre pay if you want to. Learn about salaries, pros and cons of working for Mapfre directly from the past employees.
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Mapfre Employees
Liberty Mutual Insurance September 2014 - Present
Mapfre March 2011 - September 2014
Small Business Insurance Agency 2005 - 2009
Fidelity Investments 2000 - 2005
Enterprise Rent-A-Car 1999 - 2002
Skills
Retirement, Employee Benefits, Life Insurance, Health Insurance, Insurance, Underwriting, Disability Insurance, Retirement Planning, Fixed Annuities, 401k, Property & Casualty..., Financial Services, Sales
Education
Assumption College 1995 — 1999
BA, Communications/English
Arlington Catholic High School 1992 — 1995
High School
Entertainment Benefits Group June 2014 - Present
ADP October 2012 - June 2014
WPBT2 South Florida Public Media June 2011 - October 2012
Marriott International October 2008 - May 2011
Doctor Diabetic Supply July 2007 - September 2008
Mapfre June 2004 - November 2004
Precision Response Corperation September 2003 - April 2004
Skills
Market Research, Quantitative Research, Advertising Sales, Customer Insight, Customer Acquisition, Customer Engagement, Brand Development, Brand Implementation, Competitive Intelligence, English, Sales & Marketing..., Questionnaire Design, Focus Groups, Consumer Behaviour, Sales Management, Salesforce.com, Amdocs Clarify, Guest Service Management, Data Analysis, Data Management, Online Marketing, Online Advertising, Broadcast Journalism, Science Journalism, Interactive Marketing, Microsoft Office, Management, Customer Service
Education
Miami Dade College 2007 — 2009
Associate's Degree, Social Sciences
MAPFRE March 2015 - Present
MAPFRE December 2014 - March 2015
Artech Information Systems March 2014 - September 2014
AGLA August 2013 - October 2013
Linda J Bennett & Associates, an Ameriprise Financial Services franchise May 2011 - April 2013
Bennett Training August 2010 - May 2011
ICATT Consulting July 2010 - November 2010
Perry Manufacturing 2006 - 2008
Skills
Mutual Funds, Strategic Financial..., Securities, Credit, Finance, Leadership, Employee Benefits, Time Management, Analysis, Financial Services, Management, Wealth Management, Fixed Annuities, Accounting, Estate Planning, Call Center, Windows, Troubleshooting, Social Media Marketing, Recruiting, CRM, Organizational..., Career Development, Editing, Loans, Project Planning, Selling, Instructional Design, Project Management, Networking, Training, Financial Planning, Sales
Education
University of Phoenix 2001 — 2004
Bachelor of Science, Information Technology
Art Institute of Fort Lauderdale 1986 — 1988
Associates of Science, Photography
Turabo University August 2011 - Present
IKON Group June 2010 - July 2011
Mapfre May 2009 - June 2010
Skills
Microsoft Office, PowerPoint, Wellness, Holistic Health, Employee Benefits, Customer Service, Healthcare, Prevention, Team Building
Education
Universidad del Turabo 2011 — 2015
Universidad Interamericana de Puerto Rico 2002 — 2005
Bachelor of Arts (B.A.), Secondary Education and Teaching
Instituto Tecnologico de Puerto Rico-Recinto de Ponce 1999 — 2002
Associate's degree, Civil Engineering Technology/Technician
MAPFRE April 2014 - Present
Allied Insurance August 2008 - March 2014
Skills
Surety Bonds, Sales Management, Property & Casualty..., Sales, Commercial Insurance, Liability, Health Insurance, Insurance, Commercial Lines, Underwriting, Legal Liability, D&O, Brokers, Insurance Policies, Life Insurance, Team Building, Inland Marine, General Insurance, Professional Liability, Claim, Casualty, Subrogation, Claims Management, Term Life Insurance, Umbrella Insurance, Risk Management, Disability Insurance, Employee Benefits, Employment Practices..., Property Damage, Excess, Liability Analysis, Workers Compensation, Strategic Planning
Education
Brigham Young University 1994 — 1997
BA, International Relations
MAPFRE June 2011 - Present
MAPFRE November 2002 - June 2011
Retail Planning Associates 1998 - 2002
MAPFRE Insurance (Automobile Club Insurance Company) 1994 - 1998
The Ohio State University 1990 - 1994
Skills
Cross-functional Team..., Product Development, New Business Development, Insurance, Strategic Planning, Team Building, Marketing Strategy, Product Management, Sales Management, Marketing, Liability, Sales, Casualty, Risk Management, Business Development, Process Improvement, Management, Casualty Insurance, General Insurance
Education
MAPFRE 2012 — 2012
Accelerated Leadership Certificate of Achievement
Escuela de Organización Industrial 2010 — 2010
Certificate International Management Development Programme
MAPFRE 2010 — 2010
International Management Development Program
The Ohio State University 1989 — 1994
BA, Political Science
The Ohio State University Fisher College of Business 1989 — 1994
BS, Business Administration: Accounting
MAPFRE 2004 - Present
CellNet Data Systems 1998 - 2000
CSAA Insurance Group 1981 - 1990
Skills
Requirements..., Business Process..., Data Mapping, Data Analysis, Quality Assurance, Vendor Management, SQL Query Development, Clear/Concise..., Business Analysis, Business Process, General Insurance, Insurance, Requirements Gathering, Property & Casualty...
Education
California State University-East Bay
Chabot College
Associate of Arts (two)
Mapfre July 2013 - Present
JULIO'S AUTO INSURANCE March 2011 - July 2013
Skills
Human Resources, Property & Casualty..., Marketing, Administrative..., Customer Satisfaction, Claim, QuickBooks, ADP ezLaborManager, ADP Payroll, Typing, Research, Account Management
Education
Moorpark College
Blue Waters Insurers Corp. May 2011 - Present
AIG Europe June 2007 - April 2011
AIG Puerto Rico June 2003 - January 2007
Treasury Department Commonwealth of Puerto Rico June 2002 - May 2003
Mapfre 2001 - 2002
Popular Insurance May 2000 - May 2001
Baldrich & Associates April 1993 - May 2000
Skills
Marine Insurance, Commercial Insurance, Underwriting, Strategic Planning, New Business Development, Management, Reinsurance, Insurance, Operations Management, Claim, Process Improvement, Product Development, Portfolio Management, Customer Relations, Analysis, Risk Management, Leadership, Property & Casualty..., Strategy, Health Insurance, Brokers, General Insurance
Education
Interamerican University School of Law 2003 — 2007
Juris Doctor (J.D.), Law School
Sacred Heart University 1989 — 2002
BA, Business Administration, Accounting
Duquesne University 1988 — 1989
Bachelor of Science (BS), Political Science and Government
Colegio San José 1982 — 1988
High School
MAPFRE 2015 - Present
Tenentia December 2012 - January 2015
National Guard November 2006 - November 2012
Army National Guard November 2006 - May 2010
Skills
Windows, Java, JavaScript, HTML 5, CSS3, SQL, Web Services, GUI development, Portlet Development, JSF, Enterprise Business..., SOA, Composite Applications..., webMethods, webMethods Integration..., Information Assurance, DoD, SDLC, Security Clearance, Military, Databases, Command, Business Process, Enterprise Software, Analysis
Education
Fitchburg State College 2006 — 2011
Computer Science, Software Engineering
Progress Financial May 2015 - Present
Mapfre May 2015 - Present
Fred Loya Insurance April 2009 - June 2011
Skills
Credit, Underwriting, New Business Development, Sales Management, Business Development, Direct Marketing, Marketing Strategy, Customer Service, Risk Management, Product Management, Loans, Business Strategy, Strategy
Education
Everest College-Ontario
Everest College-Ontario Metro
The Hanover Insurance Group March 2009 - Present
LBS Logistics LLC September 2008 - March 2009
Mapfre April 2005 - September 2008
Skills
Insurance, Property & Casualty..., Personal Lines Auto, Homeowners, Claims Management, Research, Business Analysis, Microsoft Office, Microsoft Excel, Project Management, Customer Service, Microsoft Word, Validation, Databases, Business Objects, Lotus Notes, Claim, Medical Billing, Negotiation, Legal Research, Statutory Interpretation, Claims, Medical Claims..., Casualty, Commercial Insurance, General Insurance, Leadership, Liability, Management, Process Improvement, Risk Management
Education
Anna Maria College 2011 — 2015
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services, 4.0
Eastern Connecticut State University 2004 — 2007
BA, History & Social Sciences, 4.0
MAPFRE March 2013 - Present
Starbucks August 2011 - March 2013
Skills
Customer Satisfaction, Customer Service, Data Entry, Time Management, Insurance, Microsoft Word, Microsoft Office, Telephone Skills, Outlook, Teamwork, Licensed Property &..., Peer Trainer, Licensed Life & Health..., Microsoft Excel, Customer Retention, Customer Oriented, Call Centers, First Notice of Loss...
Education
Arizona State University 2009 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, 3.93 GPA (Summa Cum Laude)
Higley High School 2005 — 2009
Grade - 4.55 GPA (ASU President's Scholarship)
Mapfre August 2013 - Present
Mapfre June 2013 - August 2013
University of Connecticut April 2012 - June 2013
Honeywell July 2009 - October 2009
Skills
Predictive Analytics, Predictive Modeling, SAS, SQL, Emblem, Data Analysis, Property & Casualty..., Statistics, SPSS, Statistical Modeling, Data Mining, Microsoft Excel, Access, Dreamweaver, Data Management, PowerPoint, Python, PMO, Word, Visio, Photoshop, AutoCAD
Education
The University of Connecticut 2011 — 2013
Master of Science (M.S.), Statistics
Tianjin University of Technology 2009 — 2011
Master's degree, Management Science
Tianjin Experiment High School 2003 — 2005
University of Notre Dame May 2015 - Present
The Research Corporation of the University of Hawai'i August 2014 - March 2015
Colégio Visconde de Porto Seguro January 2012 - January 2013
Whirlpool Corporation February 2011 - August 2011
Mapfre February 2010 - February 2011
Outback Steakhouse November 2004 - August 2009
Skills
Team Leadership, Strategic Planning, Management, Microsoft Office, Competitive Analysis, PowerPoint, Customer Service, Windows, Team Management, Microsoft Excel, Project Management, Forecasting, Gestão de projetos
Education
Fundação Getúlio Vargas 2008 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
Universidade de São Paulo / USP 2001 — 2004
Bachelor’s Degree, Education
Beacon ABA services April 2015 - Present
The Early Learning Center of Mapfre USA March 1989 - June 2012
Mapfre 2009 - 2012
Skills
Special Education, Curriculum Design, Curriculum Development, Lesson Planning, Educational Leadership, Applied Behavior...
Education
Bay Path College 2012 — 2014
Education Specialist Ed.S, Special Education
MAPFRE June 2015 - Present
Actively seeking employment December 2014 - Present
Currently unemployed August 2014 - Present
Law Offices of Gregory Schadone September 2013 - August 2014
Johnson & Wales University September 2010 - October 2012
Gaebe & Kezirian May 2001 - September 2010
Emerald Bay Manor September 1999 - May 2001
Wyndemere Woods February 1998 - August 1999
Skills
Editing, Document Drafting, Notary Public, Legal Writing, Legal Assistance, Filing, Corporate Law, Administrative..., Pleadings, Typing, File Management, Depositions, Document Review, Office Management, Westlaw, Customer Service, Trials, Telephone Skills, Online Research, Data Entry, Legal Documents, Public Relations, Microsoft Office, PowerPoint, Microsoft Excel, Litigation, Outlook
Education
Johnson & Wales University 2006 — 2010
bachelor, paralegal studies
Johnson and Wales University 2006 — 2010
Master's degree, Criminal Justice and Corrections
Johnson and Wales University 1987 — 1989
Associates, Equine
North Smithfield Jr. Sr. High 1981 — 1987
Diploma, Business
SENE Film, Music & Arts October 2007 - Present
MAPFRE December 2012 - Present
Woodstock Agricultural Society March 2009 - October 2011
Flickers:Rhode Island International Film Festival January 2006 - October 2007
Flickers:Rhode Island International Film Festival September 2005 - October 2007
CVS, Bank of America & Citizens Bank April 1998 - August 2005
Bryant University March 1996 - March 1998
MetLife 1987 - 1996
Foxboro Company 1986 - 1987
Bank of America (Fleet Bank Boston) 1984 - 1985
Skills
Film, Entertainment, Screenwriting, Event Management, Producing, Creative Writing, Theatre, Short Films, Festivals, Event Planning, Management, Business Analysis, Music, Writing, Social Media, Project Management, Information Technology, Blogging, Press Releases, Nonprofits, Systems Analysis, Program Management, Training & Development, Non-profits, Songwriting, Film Festivals, Fairs, Budgets, System Testing
Education
Bryant University 1978 — 1980
BS, Systems Management, Computer Science
Pennsylvania State University-Penn State York 1976 — 1978
Business, Accounting
UMass Medical School October 2013 - Present
Mapfre April 2013 - September 2013
Market Luminary 2012 - June 2013
Blue Cod Technologies July 2000 - December 2012
College of the Holy Cross 1999 - 2000
Covenant Insurance Company 1995 - 1999
Hanover Insurance Company 1983 - 1995
Skills
Executive Management, Operations Management, Corporate Finance, Professional Services, Program Management, Process Improvement, Business Analysis, Change Management, Management, PMO, Start-ups, Budgets, Recruiting, Leadership, Entrepreneurship, Business Strategy, CRM, Insurance, SDLC, Business Process..., Strategy
Education
University of Massachusetts at Lowell
Bachelor Of Science
Becker College
Computer Management Program
Renault Algérie April 2014 - Present
Mapfre November 2012 - April 2014
NISSAN Algérie July 2012 - November 2012
NISSAN Algérie June 2011 - July 2012
Skills
Microsoft Office, Android SDK, HTML 5, Oracle SQL, Open Source Software, Automotive, Insurance, XML, Risk Management, Marketing, Customer Satisfaction, Training, Business Planning, Team Leadership, Customer Service, Management, Negotiation
Education
Institut national de la Planification et des Statistiques 2005 — 2010
Engineer's degree, Business Statistics, Ingéneur d'état
INHC 2003 — 2005
/, Petroleum Engineering, Tronc Commun
http://www.ddurkee.com/ July 2006 - Present
Security First Managers, LLC April 2013 - Present
www.DDurkee.com January 2011 - Present
DDurkee.com January 2011 - Present
School Partnerships February 2013 - May 2013
Cell Again Florida June 2012 - April 2013
Mapfre January 1989 - December 2011
Bouchelle Island Condos 2005 - October 2011
Flagship Bank 1987 - 1989
Data General September 1984 - September 1986
Skills
Health Coach, Health, Online Marketing, Coaching, Team Building, Internet Reseller, consumer products..., Network marketing, Network Marketing, Internet, Small Business, Online Advertising, Entrepreneurship, Budgets, Program Management, Training, E-commerce, Social Networking, Leadership, Public Relations, New Business Development, Team Leadership, Advertising, Social Media, Management, Marketing, B2B, Strategic Planning, Strategy, Public Speaking, Customer Service, Email Marketing, Business Development, Customer Retention, Direct Sales, Start-ups, CRM, Marketing Strategy, SEO, Sales, Lead Generation
Education
Hilton Johnson Productions, Inc. 2011 — 2012
Health Coach, Health and Wellness Coaching
Clark University 1997 — 1999
Computer Science
Northeastern University 1997 — 1999
on-line, Computer Science
University of New Hampshire-Manchester 1985 — 1986
Computer Science
Dudley Hall Career Institute 1983 — 1985
Data Processing, Data Processing
Worcester State University 1983 — 1985
Business
Nichols College 1982 — 1984
Computer Science and Marketing
Liberty Mutual Insurance November 2014 - Present
MAPFRE April 2013 - November 2014
Chartis September 2010 - April 2013
Chartis September 2006 - September 2010
EIC August 2005 - September 2006
Skills
Insurance, Financial Analysis, Financial Risk, Underwriting, Property & Casualty...
Education
Boston University 2001 — 2005
Bachelors, Political Science
St. John's Preparatory
St. John's Preparatory
MAPFRE Insurance 2013 - Present
MAPFRE 1991 - Present
Skills
Insurance, Property & Casualty..., General Insurance, Team Building, Liability, Management, Underwriting, Marketing Strategy, Commercial Insurance, Product Marketing, Casualty, Marketing, Umbrella Insurance, Commercial Lines, Legal Liability, Professional Liability, Casualty Insurance
Education
Anna Maria College
Advanced Certificate of Business - Marketing
Anna Maria College
Master of Business Administration (M.B.A.)
DDB December 2014 - Present
Ipsos October 2006 - November 2014
MAPFRE September 2005 - February 2006
Skills
Quantitative Research, Advertising Research, Customer Insight, Questionnaire Design, Consumer Behaviour, Marketing Research, Market Research, Focus Groups, Primary Research, Qualitative Research, Brand Equity, Questionnaires, Survey Design, Copy Testing, SPSS, CATI
Education
American University 2004 — 2005
Master of Arts (M.A.), Public Relations, Advertising, and Applied Communication
American University 2000 — 2004
BA Public Communications, Public Relations, BA
MAPFRE July 2014 - Present
MAPFRE April 2014 - July 2014
MAPFRE August 2012 - April 2014
Farmers Insurance Group October 2010 - August 2012
Certainty Remodeling February 2009 - October 2010
Improveit! Home Remodeling March 2008 - February 2009
Skills
Sales, Management, Marketing, Business Development, Sales Management, Customer Service, Training, Insurance, Recruiting, Cold Calling, Talent Acquisition, Employee Benefits, Applicant Tracking..., Microsoft Excel, Sourcing, Negotiation, New Business Development, Performance Management, Team Building, Leadership, Human Resources, Customer Retention, Commercial Insurance, Coaching, Account Management, Employee Training
Education
Miami University
BS, Business
University of Dayton
Mapfre November 2013 - Present
Team Beachbody January 2013 - Present
Commerce Insurance, a MAPFRE Company September 2010 - November 2013
Commerce Insurance / MAPFRE May 1997 - September 2010
Commerce Insurance / MAPFRE November 2000 - May 2006
Skills
Claim, Insurance, Liability, Property & Casualty..., Casualty, Claims Management, Commercial Insurance, Property Damage, Commercial Lines, Subrogation, General Insurance, Fitness, Fitness Training, Fitness Instruction, Personal Training, Health Education, Weight Loss Coaching, Litigation Management, Personal Injury, Claim Investigation, Fraud, Workers Compensation
Education
Nichols College 1999 — 2004
Master, Business Administration
Norwich University 1992 — 1996
Bachelor of Science, Business Administration Management
Buckinghamshire Chilterns University College 1995 — 1995
Bachelor of Science (BS), Business
Tourtellotte Memorial High School 1988 — 1992
Diploma, College Prep
MAPFRE June 2012 - Present
MAPFRE July 2003 - June 2012
State Farm Agent June 2002 - March 2003
The Hartford April 1997 - May 2002
PRUDENTIAL Re (now Everest Re) September 1989 - April 1997
CONTINENTAL INSURANCE CO. (now part of CNA) July 1985 - April 1989
Skills
Underwriting, Reinsurance, Latin American markets, Global Acc, Strategic Planning, Property & Casualty..., Insurance, Employment Practices..., Captives, Financial Analysis, Actuarial Science, Management, Inland Marine, Employee Benefits, New Business Development, Team Building, Pricing, Insurance Law, Surety, Strategic Financial..., Subrogation, Account Management, Product Liability, Solvency II, Strategy, Claim Investigation, Litigation Management, Bancassurance, Accident, Disability Insurance, Mergers & Acquisitions, Fixed Annuities, Long-term Care, Whole Life, Finance, Business Planning, Latin America, Financial Services, Investments, Executive Management
Education
Louisiana State University 1984 — 1985
Master of Business Administration (MBA), Finance, > 3.2
Universidad Catolica Andres Bello 1976 — 1981
Bachelor of Arts (BA), Economics, > 3.0
MAPFRE May 2011 - Present
Commonwealth of Massachusetts January 2011 - May 2011
Education
Framingham State College 2007 — 2011
Corporate Communications
Mapfre June 2014 - Present
MetLife March 2011 - Present
The Hartford May 2010 - Present
Mercury Insurance July 2009 - Present
Progressive Insurance March 2009 - Present
Pizzola Insurance Agency July 2008 - Present
Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, Commercial Lines, Legal Liability, Casualty, Claim, General Insurance, Renters, Life Insurance, Brokers, Disability Insurance, Workers Compensation, Employment Practices..., Professional Liability, Property Damage, Inland Marine, Fixed Annuities, Insurance, Homeowners, Liability, Excess, Personal Lines Auto, Health Insurance, Liability Analysis, Term Life Insurance, Underwriting, D&O, Long Term Care Insurance
Education
California State University-Northridge 2006 — 2008
BS-Marketing
Mapfre 2012 - Present
State of Ohio - Department of Mental Health 2011 - 2012
Nexus Technology Group 2010 - 2011
Columbus City Schools 2009 - 2010
Nationwide Insurance 1997 - 2009
Skills
Telecommunications, Integration, SharePoint, Strategy, Business Intelligence, CRM, Change Management, Enterprise Software, Cloud Computing, CTI, IVR, Software Project..., Call Centers, Release Management, Agile Methodologies, SDLC, Applications, Vendor Management, ITIL, Enterprise Architecture, Project Portfolio..., Business Analysis, Contact Center..., Contact Centre..., IT Operations Management, People Skills, Project Management, Project Planning
Education
Franklin University
BSBA, Business
Terra Technical College
AS, Computer Programming
MAPFRE February 2012 - Present
The UPS Store August 2011 - February 2012
ASU Child Development Lab January 2008 - August 2011
Livemusicguide.com January 2011 - July 2011
Coffee Pledge Against Cancer 2011 - 2011
Skills
Video Editing, Writing, Camera Operator, Final Cut Pro, Ap Style, Journalism, News Writing, Video Production, Facebook, Press Releases, Social Media, Social Media Marketing, Blogging, Editing, Multimedia, Newspaper, Feature Articles, Avid, WordPress, AP Style, Publicity, Newspapers
Education
Arizona State University 2007 — 2011
Bachelors, Journalism
Verona High School 2003 — 2007
High School Diploma
IESC - International Executive Service Corps May 2015 - Present
Banco de México January 2013 - August 2014
Banco de México April 2011 - December 2012
Mapfre May 2009 - February 2010
Skills
Financial Analysis, Analysis, Spanish, Microsoft Office, Financial Modeling, Business Strategy, Banking, Teamwork, Problem Solving, Economics, Risk Management, English, Business Modeling, Operational Risk, Government Securities
Education
New York University - Leonard N. Stern School of Business 2014 — 2016
Master of Business Administration (MBA)
Universidad Anáhuac Mexico Norte 2013 — 2014
Diploma, Financial Derivatives
Universitat Autònoma de Barcelona 2010 — 2010
Diploma, Financial Services
Universidad Anáhuac Mexico Norte 2005 — 2009
Bachelor's degree, Actuarial Science
Mapfre December 2014 - Present
Dependable Cleaners May 2012 - December 2014
Dependable Cleaners January 2004 - May 2012
Dependable Cleaners May 2003 - January 2004
Skills
Customer Service, Team Building, Employee Benefits, Human Resources, Customer Satisfaction, Customer Experience, Coaching, Training, Microsoft Excel, Event Planning, Microsoft Office, Microsoft Word
Education
Bridgewater State University 1998 — 2004
Bachelor's Degree, Business Management with Concentration in Human Resources, Minor in Studio Art
OHLFCC L.P. and North Tunnels Canada Inc. March 2012 - Present
Mantenimiento de Infraestructuras S.A. - FCC Construcción S.A. May 2006 - March 2012
Kiron Franchising mediazione creditizia December 2005 - March 2006
FCC Environmental - Telford&Wrekin Services - Focsa Uk. January 2005 - July 2005
Mapfre March 1998 - May 1998
Education
CEF - Financial Studies Center 2014 — 2015
Master of Business Administration (MBA)
Facultad de Ciencias Económicas y Empresariales. Universidad de León 1998 — 2003
Bachelor of Business Administration (BBA)
Università degli Studi di Genova 2002 — 2003
Laurea in economia aziendale. Erasmus.
IE Business School
Critical Perspectives on Management (6 Weeks) by Rolf Strom-Olsen
University of Virginia Darden School of Business
New Models of Business in Society (MOOC, 4 weeks)
University of Illinois at Urbana-Champaign
Microeconomics Principles MOOC (6 Weeks) by Dr. José J. Vázquez-Cognet
Universidad Rey Juan Carlos
Macroeconomics Fundamentals MOOC (6 Weeks).
Financial Studies Center - CEF
Stock Exchange Course (6 Weeks)
Insurances school of León 1996 — 1997
Insurance Broker Certification (500 h.)
Universidad Nacional de Educación a Distancia - U.N.E.D.
Accounting: The Language of Business - (6 Weeks) 2014.
Weta Digital July 2015 - Present
Stereo D February 2015 - June 2015
Weta Digital September 2014 - November 2014
Gener8 Digital Media Corp February 2014 - August 2014
Stereo D April 2013 - July 2013
Stereo D January 2013 - April 2013
Full Sail University August 2010 - November 2012
Mapfre May 2009 - August 2010
Kids or Not January 2005 - May 2009
Skills
Compositing, Digital Media, Digital Illustration, Photoshop, Nuke, Maya, Syntheyes, Softimage, Animation, Character Animation, Computer Animation, Character Designs, Graphic Design, Digital Compositing, Image Compositing, Final Cut Pro, Character Rigging, Rigging, Shading & Lighting, Logo Design, Characters, Character Modelling, Rotoscoping, Stereoscopic, Stereo Conversion, Stereo Vision, Stereo 3D, Color Correction, Color Theory, Digital Painting, Matte Painting, Painting, Party Plan, Styling, Receptionist Duties, Cashiering, Photo Editor, Magazine Design, Magazine Layout Design, Texture Artist, Visual Effects, Visual Arts, Concept Artist, Conceptual Art, ZBrush, 3D, Traditional Animation, Lighting, Film, Texturing
Education
Full Sail University 2010 — 2012
Bachelor of Science (BS), Computer Animation
Miami Dade College 2008 — 2010
Associate of Arts (AA)
MAPFRE Insurance June 2015 - Present
Mapfre January 2014 - May 2015
MAPFRE MEXICO April 2009 - December 2013
MAPFRE Fianzas December 2007 - April 2009
MAPFRE Seguros de Crédito December 2007 - April 2009
MAPFRE MEXICO September 2004 - December 2007
MAPFRE MEXICO December 2003 - September 2004
MAPFRE MEXICO June 2003 - November 2003
MAPFRE MEXICO June 2002 - June 2003
MAPFRE MEXICO March 2002 - June 2002
Skills
Insurance, Risk Management, Business Strategy, Team Leadership, General Insurance, Spanish, Strategic Planning, Reinsurance, Business Intelligence, Underwriting, Business Analysis, Marketing Strategy, Balanced Scorecard, Design Thinking, E-commerce, Innovation Development, Customer Experience, Legal, Property & Casualty..., Health Insurance, Life Insurance, Credit Insurance, Surety Bonds, College Teaching, Actuarial Science, Insurance Law, Claims Management, Insurance Fraud, Supplier Negotiation, Price Setting, P&L Management, Cost Planning, Investment Management, Market Risk, Credit Risk, ALM, Legal Risk, Quantitative Risk, Liquidity Risk, Business Ethics
Education
Universidad Anahuac 2003 — 2005
Master's degree
Universidad Nacional Autónoma de México 1996 — 2000
Actuario
Universidad Autónoma Metropolitana 1996 — 2000
Derecho
IPADE Business School 2013 — 2014
Diploma en Alta Dirección
Mapfre October 2010 - Present
Fidelity Investments 2003 - 2011
EMC January 2001 - March 2002
EC Cubed 1999 - 2000
Skills
Business Analysis, Insurance, Visio, General Insurance, Quality Assurance, Process Improvement, Six Sigma, HP ALM (Quality Center), Software Testing Life..., Requirements Analysis, Requirements Gathering, Software Quality..., Testing, Test Planning, SDLC, Quality Center, Test Cases, Test Strategy, Defect Tracking, HP Quality Center
Education
Bentley College
B.S., Marketing
Nichols College
MBA, Business Managment
MAPFRE May 2015 - Present
Bose Corporation December 2011 - April 2015
Dana-Farber Cancer Institute May 2011 - August 2011
Boston University COM Career Services September 2010 - June 2011
The MetroWest Daily News May 2010 - August 2010
The Gatepost Student Newspaper September 2007 - May 2010
Skills
Social Media Marketing, Digital Marketing, Social Media, Online Communications, Media Relations, Public Relations, Copywriting, Newsletters, Editing, Blogging, Public Speaking, Content Development, New Media, Event Planning, Copy Editing, Editorial, Marketing, Press Releases, Publicity, Content Strategy, InDesign, Web Video, Community Engagement, Content Management, Journalism, Time Management, Creative Problem Solving, Knowledge Sharing, Public Engagement, Branding & Identity, Brand Awareness, Advertising, Internal Communications, Web Content Management, Social Media Measurement, Research, Wordpress, Strategic Communications
Education
Boston University 2010 — 2012
Master's, Public Relations
Framingham State University 2006 — 2010
Bachelor of Arts, English, Journalism
University of Connecticut July 2012 - Present
Mapfre August 2009 - July 2012
Mapfre June 2008 - August 2009
CIGNA Healthcare December 2006 - June 2008
CIGNA Healthcare October 2005 - December 2006
Skills
Information Security, Auditing, Computer Security, Information Technology, CISA, IT Audit, Access, Risk Management, Information Assurance, Information Security..., Data Security, Disaster Recovery, Security, CISSP, Risk Assessment, Insurance, Enterprise Risk..., Security Audits, ISO 27001, Business Continuity
Education
UNIVERSITY OF MARYLAND 2006 — 2011
Master of Science, Information Technology; Information Assurance
Eastern Connecticut State University 1989 — 1993
Bachelor of Science, Health and Physical Education
Waterford High School
Gift Chalet March 2013 - June 2015
Mapfre March 2012 - March 2013
Fertile Ground Games August 2009 - January 2013
I-Party September 2003 - March 2012
Skills
Graphic Design, Web Design, Illustration, Web Development, Adobe Creative Suite, Photoshop, Graphics, Mac, Brochures
Education
Worcester State University 2010 — 2013
Certificate, Accounting
Framingham State University 2003 — 2007
Bachelor, Visual Communications
Auburn High School 1999 — 2003
Zenith Talent at Google February 2015 - Present
Robert Half at Wells Fargo December 2014 - February 2015
Robert Half at JP Morgan Chase March 2014 - July 2014
Colonial Life May 2012 - March 2014
Staffmark at Bank of America April 2011 - January 2014
American Income Life November 2011 - March 2012
Macy's November 2010 - January 2011
MAPFRE August 2009 - September 2009
WaMu September 2008 - March 2009
CSAA November 2003 - August 2008
Skills
Underwriting, Risk Management, Benefits Administration, f, 10 Key, Microsoft Office, Microsoft Word, Quality Assurance, Risk Assessment, Typing, Windows
Education
California State University-Sacramento
B.A., Criminal Justice
Mapfre October 2011 - Present
Oasis Insurance Agency February 2009 - October 2011
Skills
Insurance, Underwriting, General Insurance, Risk Management, Team Management, Property, Liability
Education
Mesa Community College 2011 — 2016
Bachelor's degree, Registered Nursing/Registered Nurse
Arizona State University 2007 — 2008
Bachelor's degree, Marketing
MAPFRE July 2014 - Present
Viking River Cruises November 2012 - July 2014
Mass. Eye and Ear April 2008 - June 2012
UPS 2001 - 2008
Scott's Magic now Everthing Entertainment 1998 - 2001
Skills
Training, Development & delivery..., Management, Human Resources, Information Technology, Healthcare, Project Management, Strategic Planning, Team Building, Policy Writing, Customer Service, Information Security..., Information Security, Hospitality, Procedure Development, Captivate, Risk Management, Policy, Operations Management, Information Security..., HIPAA, Risk Assessment, Change Management, Budgets, Leadership, Recruiting, Time Management, Coaching, Sales, Event Planning, Project Planning, Teamwork, Employee Training, Employee Relations, Performance Management, Leadership Development, Employee Benefits, Hiring, Call Centers, Team Leadership, Customer Satisfaction, Vendor Management, System Administration, Succession Planning, Training Delivery, Staff Development, Software Documentation, Consulting, Process Improvement, Strategy
Education
Anna Maria College 2000 — 2005
MBA, BA Psychology, Training and Development, and Management
Disney University 1997 — 1997
Internship, Hospitality Management
Becker College 1995 — 1997
Associate's degree, Resort, Hotel, and Business Management
Intercam Securities Inc. April 2014 - Present
Burlesquiceous April 2013 - Present
Cetelem España. BNP Paribas August 2011 - July 2012
Cetelem España. BNP Paribas April 2010 - July 2011
Cetelem España. BNP Paribas December 2006 - December 2010
Cetelem España. BNP Paribas April 2007 - March 2010
ibing April 2005 - November 2006
Oesia February 2004 - March 2005
Mapfre October 2001 - November 2002
Netwave Factory, S.A March 2001 - September 2001
Skills
Analytical Skills, Critical Thinking, Methodical, Group Leadership, Communication Skills, Financial Services, Finance, Risk Management, Team Leadership, Change Management
Education
Instituto de Empresa 2003 — 2003
Master of Business Administration (MBA), De Enero a Diciembre
Instituto Tecnológico Autónomo de México 1995 — 2000
Licenciatura en Economía, Financial Mathematics
BNP Paribas (Canada) April 2007 - Present
Mapfre August 2002 - March 2004
Conte-Grande, Doncel Jones & Mazza Law Firm March 2001 - July 2002
Skills
Insurance, Financial Risk, Risk Management, Banking
Education
McGill University
Mapfre April 2015 - Present
Staples 2013 - 2014
Staples 2013 - 2013
Staples 2010 - 2013
Staples 2006 - 2010
Staples 2005 - 2006
Staples 2005 - 2005
Early Career Experience 2000 - 2004
Skills
Training, Leadership, Customer Service, Coaching, Call Center, New Hire Orientations, Quality Assurance, Team Leadership, Associate Engagement, Learning & Development..., Retail, Project Management, Marketing, Management, Interviews, Outlook, Organization &..., Inventory Management, Microsoft Excel, Organizational Learning, Detail Oriented, Adobe, Call Centers, Process Improvement, Microsoft Office
Education
Kutztown University of Pennsylvania 1993 — 1998
Bachelor of Fine Arts (B.F.A.), Printmaking
Kutztown University
Bachelor of Fine Arts (BFA)
Fallon Community Health Plan (FCHP) March 2011 - September 2012
Mapfre October 2002 - February 2011
Health Net March 2002 - February 2003
Staples November 1998 - February 2002
New Horizon Software Inc. April 1997 - October 1998
NELCO April 1991 - 1994
BTM - GRASIM Industries August 1989 - March 1991
Skills
Systems Analysis, Software Development, Data Analysis, SQL, Oracle, Quality Assurance, ERP, Project Planning, Team Leadership, Analysis, MS Project, Software Project..., Requirements Gathering, Visio, Requirements Analysis, Project Management, SDLC, Microsoft Project, Management, PMP
Education
The George Washington University 2005 — 2005
Project Management, P.M
Harvard University 2000 — 2000
IT - JAVA
University of Allahabad 1984 — 1986
M.Com, Management
HP Enterprise Services January 2010 - Present
Hewlett-Packard March 2014 - May 2015
HP Enterprise Services January 2009 - December 2009
EDS August 2006 - December 2008
EDS August 2005 - July 2006
Kenwin February 2005 - August 2005
MAPFRE January 2000 - January 2005
Skills
IT Outsourcing, Strategic Planning, Consulting, Team Leadership, Training, Process Improvement, Financial Analysis, Six Sigma, Business Process..., Client Relations Skills, Contract Negotiation, Outsourcing, Global Operations, Sales, Brazilian Portuguese, English, Spanish, Management Consulting, PMO, PMP, IT Service Management, Pricing Strategy, ITIL, Service Delivery, Strategy, CRM, Leadership, Change Management, Management, BPO, Operational Excellence
Education
Ibmec 2002 — 2004
MBA, Finance
Universidade Paulista 1997 — 2001
Bachelor in Business Administration
Mapfre September 2014 - April 2015
Worcester Polytechnic Institute July 2009 - September 2014
Worcester Polytechnic Institute December 2007 - September 2009
Compete, Inc. September 2005 - November 2007
Compete, Inc. September 2005 - June 2006
American Student Assistance May 2005 - September 2005
WPI April 2005 - July 2005
WPI March 2004 - April 2005
Hutchison Mobile Communications December 2002 - June 2003
ATIRA 2003 - 2003
Skills
Project Management, IT Management, Salesforce.com System..., IT Project & Program..., SharePoint, IT Strategy, CRM, Business Analysis, IT Project..., Business Intelligence, Data Analysis, Information Technology, Requirements Analysis, SQL, ERP, Windows, Program Management, Data Mining, Analysis, Agile Methodologies, Microsoft SQL Server, Software Project..., Requirements Gathering, PL/SQL, Relational Databases, Systems Analysis, Database Design, MySQL, SDLC, Visio, HTML/XML, Oracle SQL, Argos, Business Requirements, Oracle Discoverer, Sage CRM, Data Reporting, Fire Engine Red -..., Business Process, Integration, Process Improvement, Force.com, Analytics, Management, Microsoft Office
Education
Worcester Polytechnic Institute 2008 — 2014
Master of Business Administration (M.B.A.), Information Technology, 4.0
Worcester Polytechnic Institute 2003 — 2005
Master's Degree, Operations and Information Technology
Worcester Polytechnic Institute 2003 — 2005
Certificate, Leadership and Management Development
Dharmsinh Desai Institute of Technology 1998 — 2002
Bachelor's Degree, Computer Engineering
LLC November 2014 - Present
Mapfre September 2013 - Present
Home September 2010 - September 2013
Kmart Corporation July 2009 - September 2010
Volvo of Columbus November 2007 - July 2009
Skills
Customer Service, Inside Sales, Teamwork, Team Leadership, Childcare, Problem Solving, Promotional Products, Telemarketing, Telephone Skills, Customer Satisfaction, Customer Experience, Call Centers, Cashiering, Corporate Gifts, Data Entry, Hiring, Insurance, Outlook, Phone Etiquette, Time Management, Microsoft Excel, Training, Team Building, Microsoft Office, Strategic Planning, Leadership, Microsoft Word
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Accounting, Senoir
University of Phoenix-Columbus Georgia Campus 2010 — 2014
Bachelor Science Business/Accounting, Accounting and Business/Management
Hardaway High School 2002 — 2006
High school Diploms, All subjects
TLC September 2015 - Present
TLC May 2015 - September 2015
S.A.F.E House December 2014 - January 2015
Corley's Lincoln Volvo February 2014 - December 2014
Mapfre May 2013 - February 2014
Lovelace Health System August 2012 - January 2013
T-Mobile May 2007 - November 2011
Skills
Communication, Retail, Training, Process Improvement, Leadership, Customer Service, Customer Satisfaction, Call Centers, Data Entry, Typing, Time Management, Sales, Computers, Customer Support, Technical Support, Compliance, Business Development, Organization, Multi Tasking, Customer Retention, Team Building, Human Services, Account Management, Strategic Planning, Team Leadership
Education
University of Phoenix 2014 — 2017
Bachelor of Science Human Service (BSHS), Substance Abuse/Addiction Counseling
Central New Mexico Community College
YP January 2015 - Present
Axesa Servicios de Información, S. en C September 2010 - December 2014
Humana October 2009 - September 2010
Mapfre 2006 - 2008
Skills
Sales Presentations, Sales Process, Sales, Direct Sales, Short Sales, B2B, Lead Generation, Advertising, Marketing, Social Media Marketing, Cold Calling, Digital Marketing, Marketing Strategy, New Business Development, Online Advertising, Account Management, Sales Management
Education
University of Phoenix 2008 — 2009
Associate's degree, Marketing
Inter-American University of Puerto Rico-Metropolitan Campus
Mapfre May 2011 - Present
CSC May 2008 - June 2010
Blue Cross Blue Shield May 2007 - June 2009
Twin River 2005 - 2007
Coventry Credit Union August 2004 - December 2005
Amica Mutual Insurance Company June 2002 - March 2005
Skills
Visio, Access, Business Analysis, Process Improvement, SharePoint, PMP, SDLC, Project Finance, Project Planning, Project Implementation, Project Coordination, Project Portfolio..., IT Audit, Business Continuity..., Disaster Recovery, Requirements Gathering, MS Project, Vendor Management, PMO, Project Management, Databases, IT Management, Testing, IT Service Management, Requirements Analysis, ITIL
Education
Bryant University 2009 — 2009
Certificate, Project Management
Johnson & Wales University 2003 — 2006
Bachelor of Science, Information Technology
Onstad's Insurance Agency April 2013 - June 2015
Fort Point Insurance August 2012 - January 2013
Mapfre May 2008 - June 2012
Steven Hom Insurance Services, Inc. October 2006 - January 2008
Tanner Insurance Brokers June 2005 - April 2006
Liberty Mutual Insurance September 2004 - June 2005
SCJ Insurance Services June 2001 - September 2004
Penwest Insurance Services August 1994 - June 1999
Skills
Customer Service, Commercial Lines, Claim, Property & Casualty..., Underwriting, Call Centers, Sales, Insurance, Commercial Insurance, Analysis, Customer Retention, Risk Management, Management, Training, Brokers
Education
Las Positas College 2005 — 2007
General Education
San Jose City College 2000 — 2001
General Education
The National Alliance of Insurance Professionals
CISR Designation, Insurance
Catalyst Insurance Agency LLC July 2015 - Present
Insurance Agency February 2007 - July 2015
Mapfre September 2003 - November 2006
Skills
Commercial Insurance, D&O, Legal Liability, Professional Liability, Property & Casualty..., Employment Practices..., Umbrella Insurance, Brokers, Liability, General Insurance, Commercial Lines, Insurance, Workers Compensation, Casualty, Inland Marine, Surety Bonds, Liability Analysis, Underwriting, Excess, Flood Insurance, Homeowners, Casualty Insurance
Education
Clark University 2000 — 2004
Bachelor of Business Administration (B.B.A.)
Nichols College
Master of Business Administration (MBA)
Mapfre July 2015 - August 2015
University of Massachusetts Language Program September 2014 - January 2015
Public Insurance Co., Ltd Jinhua, Sub-branch June 2014 - August 2014
Skills
Microsoft Excel, Microsoft Word, Microsoft Project, Minitab, Data Analysis, iMovie, Mandarin, English
Education
Isenberg School of Management, UMass Amherst 2013 — 2017
Bachelor of Business Administration (BBA), Accounting
University of Massachusetts, Amherst 2013 — 2017
Bachelor's degree, Economics
Produban for Santander Bank Boston May 2015 - Present
Mapfre February 2015 - May 2015
IBM Global Technology Services- Integrated Technology Services March 2012 - February 2015
Skills
Gestión de proyectos, Project Management, PMI, PMP, ITIL Process, SQL, MySQL, C++, Microsoft SQL Server, Project Management..., COBIT, UML, Certificación PMP, Balanced Scorecard, ROI Management, CISCO CCNA, CISA, SOA, C++ Language, .NET, Database Design, Objetivos de control..., Lotus Notes, Data Analysis, Tomcat, RPM, LUM, Java, Biblioteca de..., Integración, Linux, HTML, Liderazgo de equipos, Administración y..., Análisis de negocio, Inteligencia empresarial, Business Intelligence, Team Leadership, Management
Education
Instituto Politécnico Nacional 2014 — 2014
Security Information and business continuity, Seminar
Instituto Politécnico Nacional 2009 — 2013
Bachelor's degree in Computer Engineering.
Instituto Politécnico Nacional 2006 — 2009
Computer technician degree.
Enterprise Rent-A-Car March 2015 - Present
GBS International, Inc. August 2013 - November 2014
Mapfre May 2013 - September 2013
CEDA Health Rehabilitation Center/ Calhoun Orthopedics January 2012 - May 2013
Skills
Customer Service, Public Speaking, Telephone Skills, Communication Skills, Call Centers, Service Coordination, Proficient Typing Skills, Professional Services, Negotiating Fees, Collections, Tourism, Timeshare, Loans, Office Administration, Database Administration, Data Analysis, Data Entry, Microsoft Office, Microsoft Excel, Time Management, Analysis, Customer Satisfaction, Spanish, Communication
Education
Miami Dade College 2011 — 2014
Bachelor's Degree, Business Management and Supervision
Miami Dade College 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Mapfre June 2013 - Present
Mapfre January 2011 - June 2013
Progressive Insurance September 2002 - December 2010
Sigma Alpha Mu Golf Outing For Autism Speaks February 2009 - November 2010
ING June 2000 - July 2002
Bear Stearns 1998 - 2000
Skills
Team Building, Property & Casualty..., Coaching, Strategic Planning, Liability, Analysis, Underwriting, Process Improvement, Risk Management, Training, Negotiation, Microsoft Office, Business Analysis, Sales Management, Claims Resolution, Automotive, Customer Service, E-Learning, Food, Problem Solving, Quality Assurance, Quality System, Quality Auditing, Customer Satisfaction, Management, Insurance, Claim, New Business Development, Leadership, Claims Management
Education
The Institutes 2012 — 2015
AIC ( Associate in Claims)
Harvard Business School 2013 — 2014
Management Essentials Program
Coach Blauers Summer Camp 2009 2009 — 2009
City University of New York-Brooklyn College 1991 — 1994
BA, Social Studies
XAVERIAN 1985 — 1989
St. Finbar's 1976 — 1985
MAPFRE September 2011 - Present
ASSURANT SPECIALTY PROPERTY June 2004 - September 2011
FLEMING & HALL, LTD 2002 - 2004
HARTFORD INSURANCE COMPANY January 2001 - January 2002
Skills
Claim, Property Damage, Property & Casualty..., Casualty, Underwriting, Leadership, Commercial Lines, Property Claims, Claims Management, Insurance, General Insurance, Commercial Insurance, AIC
Education
Arizona State University
Bachelor of Science (B.S.), Justice Studies
Mapfre August 1986 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Coaching, Team Building, Negotiation
Education
Capella University 2010 — 2013
Master's degree, Training and Performance Improvement
College of the Holy Cross 1982 — 1986
Bachelor's degree, English Language and Literature, General
Islamic Relief USA September 2014 - Present
OakTree Institute April 2011 - August 2014
Law Office of Hussein & Chu, P.C June 2010 - December 2012
MAPFRE June 2006 - April 2011
Community and Economic Development Clinic August 2007 - May 2008
Law Office of Waiel S. Hussein September 2004 - May 2006
Binghamton University January 2004 - May 2004
Skills
Team Building, Training & Development, Arbitration, Negotiation, Legal Research, Legal Writing, Strategic Planning, Marketing Strategy, Business Strategy, Research, Nonprofits, Corporate Law, Training, Leadership, Management, Westlaw, Strategy, Recruiting, Pleadings, Start-ups, Legal Assistance, Contract Negotiation, Fundraising, Lexis, Public Speaking, Social Media, Marketing, Litigation, Administrative Law
Education
Maurice A. Deane School of Law at Hofstra University 2005 — 2009
Juris Doctor, Law
Binghamton University 2001 — 2004
Bachelor of Arts, Philosophy, Politics and Law and Arabic
CLARO Association Latino-America, Kitchener, ON April 2008 - December 2009
BYG January 2004 - January 2005
Mapfre January 2003 - November 2003
AIG March 2002 - January 2003
Bancolombia October 1990 - January 2002
Education
Conestoga College 2011 — 2011
Post Graduate, Global Business Management
Central University of Colombia 1988 — 1995
Bachelors, Bachelor of Business Administration
BJ's Wholesale Club February 2015 - Present
Mapfre September 2013 - February 2015
Mapfre January 2013 - September 2013
Selective Insurance March 2011 - January 2013
The Hanover Insurance Group March 2009 - March 2011
Banc of America Investments June 2008 - March 2009
EMC May 2005 - March 2008
Skills
Catastrophe Projections, Data Analysis, Expense Management, Reporting & Analysis, Data Mining, Budget Analysis, Analysis, Business Analysis, Business Intelligence, Analytics, SQL Server, Microsoft Office, Excel, Access, PowerPoint, Microsoft Excel, Microsoft SQL Server, Management, Leadership, Process Improvement
Education
Boston College - Wallace E. Carroll Graduate School of Management 2010 — 2014
MBA, Business Administration and Management, General
Bryant University 2004 — 2008
BA, Finance and Marketing
Hudson Catholic High School 2002 — 2004
Liberty Mutual Insurance September 2015 - Present
Mapfre May 2014 - Present
Mapfre May 2013 - May 2014
Progressive Insurance June 2009 - May 2013
Symbiosis International May 2008 - July 2008
Education
Michigan State University 2006 — 2009
Bachelor of Arts (BA), Finance
PayLease January 2015 - Present
Mapfre September 2013 - November 2014
Ashford University August 2011 - September 2013
La Jolla Professional Insurance April 2010 - August 2011
GEICO September 2007 - April 2010
Toyota of Escondido July 2001 - September 2007
Skills
Customer Service, Sales, Leadership, Marketing, Project Management, Team Building, Negotiation, New Business Development, Sales Management, Account Management, Marketing Strategy, Research, Customer Retention, Microsoft Office, Call Centers, Customer Satisfaction, Small Business
Education
Ashford University
Bachelor's degree, Business Administration and Management, General
California State University San Marcos
The Hanover Insurance Group September 2015 - Present
The Hanover Insurance Group March 2014 - Present
The Hanover Insurance Group October 2012 - March 2014
The Hanover Insurance Group May 2011 - October 2012
MAPFRE June 2010 - May 2011
Skills
Business Analysis, Risk Management, Microsoft Excel, Customer Service, Microsoft Office, Strategic Planning, Microsoft Word, Facilitation, Requirements Gathering, Commercial Insurance, Requirements Analysis, Business Process, Software Documentation, Analysis, Insurance, Data Analysis
Education
Assumption College 2006 — 2010
Bachelor of Arts (B.A.), Mass Communication/Media Studies
American Arbitration Association May 2014 - Present
Mapfre August 2010 - May 2014
GEICO November 2006 - July 2010
Skills
Insurance, Health Insurance, Professional Liability, Customer Service, Auto Injuries
Education
Connecticut School of Broadcasting 2004 — 2006
Nassau Community College 2004 — 2006
Liberal Arts and Sciences, General Studies and Humanities
Williams June 2012 - Present
YMCA of Metropolitan Dallas June 2010 - December 2011
RSA Group October 2008 - May 2010
SulAmerica ING March 2005 - June 2008
Liberty Mutual Insurance August 2003 - March 2005
Mapfre November 2000 - August 2003
Aon Risk Services January 2000 - October 2001
Skills
Spanish, Training, Strategic Planning, Microsoft Office, Problem Solving, Risk Management, PowerPoint, Microsoft Excel, SharePoint, Portuguese, English, Creativity Skills, Corporate Communications, Government Contracting, Government Procurement, Travel Arrangements, Executive Calendar..., Executive...
Education
Centro Universitário UNA 2007 — 2008
MBA, Marketing
Centro Universitário de Belo Horizonte 2000 — 2003
Graduate, Public Relations
MAPFRE Insurance November 2004 - Present
MAPFRE December 2002 - November 2004
MAPFRE June 2002 - December 2002
TEKsystems June 2001 - May 2002
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, Microsoft Excel, Claim, Insurance, Negotiation, Casualty Insurance, General Insurance
Education
Assumption College 1998 — 2002
Bachelor of Arts (B.A.), Marketing
Evolver February 2015 - Present
Mapfre October 2012 - January 2015
Columbia Tech January 2012 - June 2012
Denovo October 2010 - July 2011
CompuCom March 2008 - January 2010
Department of Interior at NBC July 2006 - January 2008
Great Western Bank February 2005 - November 2005
Skills
Active Directory, VMware, vSphere, Citrix, Windows 7, Lotus Notes, Networking, Wyse, VPN, Juniper, Windows XP, Windows 2000, Windows Server, Computer Hardware, Groupwise, BMC Remedy, Troubleshooting, Servers, Software Installation, DNS, DHCP, Operating Systems, Outlook, Peregrine, Remedy Ticketing System, Technical Support, Hardware, Laptops, Information Technology, Visio, Printers, Windows, Security, TCP/IP, Remote Desktop, Switches
Education
Mesa Community College 2014 — 2015
Associates in Business
Community College of Denver 1997 — 1998
Certification, CICS
MAPFRE April 2013 - Present
The Pampered Chef July 2012 - December 2014
Mapfre May 2009 - April 2013
Skills
Project Management, Project Analysis, Meeting Facilitation, Customer Service, Access, Microsoft Excel, Microsoft Office, Claims Handling, Process Improvement, Business Analysis, Insurance, Leadership, Property, Liability, General Insurance, Casualty Insurance, Claim
Education
University of Connecticut 1998 — 2000
Bachelor of Science (BS), Animal Sciences
Eastern Connecticut State University 1996 — 1998
Accounting
MAPFRE November 2012 - Present
Southern Wine & Spirits November 2008 - November 2011
Centro Paninoteca May 2005 - September 2008
Skills
Sales, Wine, Customer Service, Marketing, Marketing Strategy, Sales Management, Management, New Business Development, Team Building, Social Media, Event Management
Education
Arizona State University 1994 — 1998
Biochemistry
Gerard Catholic High School 1983 — 1986
Isador's Organics July 2015 - Present
Mapfre January 2003 - July 2015
Mapfre March 2010 - November 2013
Skills
Negotiation, Customer Service, Supervisory Skills, Leadership Development, Organizational..., Organization, Property & Casualty..., Insurance, Organizational..., Legal Liability, Liability, Call Centers, General Insurance, Team Leadership, Team Management
Education
Nichols College
Marketing, Human Resource Management
Community College of Rhode Island
Associate's degree, Human Services, General
Mapfre November 2010 - Present
Kingsway f May 2004 - December 2009
Liberty Mutual Insurance May 1984 - June 2004
Skills
Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Claim, Liability, Risk Management, Claims Management, Casualty, Financial Risk, Legal Liability, Liability Analysis, Subrogation, Negotiation, Property Damage, Casualty Insurance
Education
St. John's University, New York 1988 — 1990
Bachelor's degree, Accounting
Nassau Community College 1982 — 1984
Associate's degree, Business Administration and Management, General
EVERTEC LLC November 2014 - Present
EVERTEC February 2001 - November 2014
Advanced Computer Technology March 1998 - February 2001
Mapfre September 1990 - March 1998
Skills
COBOL-LE, COBOL/2,, EASYTREIVE PLUS, JCL and VSAM, ChangeMan Serena 5.6.1, Vision Plus Application..., Mainframe Fundamentals,..., Vollie / TSO and..., ORACLE SQL with Cobol..., Integración, COBOL, Bases de datos, Análisis de negocio, DB2, Job Control Language, Ordenador central, SDLC, Administración de las..., Visio
Education
Belén 77 1973 — 1977
Electronic Data Processing College
Bachelor Degree, Computer Science
SAF April 2013 - Present
Universidad Mariano Gálvez de Guatemala January 2010 - Present
Metro International December 2010 - April 2013
Mapfre 2006 - 2011
Skills
Mobile, Strategic Planning, Business Strategy, Newspaper, Infrastructure Security, Microsoft Infrastructure, Telecom Infrastructure, Unix, University Teaching, Planificación..., Telecomunicaciones, Liderazgo de equipos, Gestión de proyectos, Virtualización, Infraestructura, Protocolos de Internet, Negociación, Seguridad de la..., Estrategia, Alta disponibilidad, Estrategia empresarial
Education
Universidad Europea Miguel de Cervantes 2012 — 2013
Master en Direccion Estrategica de Tecnologias de Informacion, Business Administration and Management, Information Technologies
Instituto Tecnológico de Buenos Aires / ITBA 2011 — 2011
Especialista en Redes Avanzadas de Telecomunicaciones, Computer Systems Networking and Telecommunications
Universidad Galileo 2008 — 2008
Postgrado en Seguridad Informatica, Seguridad de TI
Universidad Mariano Gálvez 2001 — 2006
Ingeniero en sistemas de Informacion, Information Technology
MAPFRE January 2014 - Present
MAPFRE Commerce Insurance January 2010 - December 2013
Plymouth Rock Assurance August 2005 - January 2010
Skills
Competitive Analysis, Relationship Marketing, MS Office Suite, Insurance, Sales Management, New Business Development, Customer Relations, General Insurance, Property & Casualty..., Negotiation, Microsoft Office, Process Improvement, Customer Service, Risk Management, Budgets, Account Management, Underwriting, Umbrella Insurance, Management, Casualty, Commercial Insurance, Legal Liability, Marketing, Commercial Lines, Sales, Strategic Planning
Education
Southern New Hampshire University 2008 — 2011
MBA, Marketing, Operations, International Business
Merrimack College 1999 — 2004
BS, Management
Mapfre April 2014 - Present
Mapfre March 2013 - April 2014
Mapfre February 2010 - March 2013
Towers Watson August 2002 - February 2010
Skills
Customer Service, Marketing, Insurance, Leadership, Analysis, Business Analysis, Microsoft Excel, New Business Development, Account Management, Public Speaking, Reinsurance, Underwriting
Education
Bryant University 1998 — 2002
Bachelor of Business Administration (B.B.A.), Actuarial Science and Economics
Sutton High 1994 — 1998
High School
The Hanover Insurance Group August 2013 - Present
Mapfre November 2004 - April 2013
Pegasus Communications November 2002 - October 2004
Skills
Customer Service, Property & Casualty..., Sales Management, Operations Research, Customer Support, Account Management, Business Analysis, Commercial Insurance, Professional Liability, Management
Education
Mount Wachusett Community College 2013 — 2015
Associate of Science, Business Administration and Management, General
Mapfre March 1990 - Present
Acadia Insurance July 1998 - January 2001
Surplus Lines Insurance, Rumford, RI May 1988 - March 1990
Feitelberg Insurance Agency 1981 - 1987
M & F Insurance Agency 1979 - 1981
Providence Washington Insurance Company 1976 - 1979
Skills
Property & Casualty..., Commercial Lines, Underwriting, Microsoft Excel, Training, Reinsurance, Negotiation, Analysis, Umbrella Insurance, Management, Insurance, General Insurance, Commercial Insurance, Professional Liability, Workers Compensation
Education
University of Rhode Island 1975 — 1993
BA, History
Community College of Rhode Island 1979 — 1985
Associate, Liberal Arts
Rhode Island College 1973 — 1974
St. Mary's Academy of the Visitation 1968 — 1972
Diploma, College Prep
St, Charles Borromeo 1963 — 1968
Diploma
Mapfre February 2014 - Present
Caeden's Country Day School, Inc September 2010 - September 2011
Mastors and Servant June 2009 - July 2010
Wachovia July 2005 - October 2008
Enterprise Rent-A-Car September 2001 - June 2005
Little Sprouts 1993 - 1995
Skills
Customer Service, Leadership, Management, Sales, Team Building, Training, Coaching, Banking
Education
Eastern Nazarene College 1999 — 2000
MS, Business and Management
Wheelock College 1996 — 1998
BS, Human Development; Child LIfe
Northern Essex Community College 1994 — 1996
AS, Liberal Arts; Early Childhood Education
Cora's Educational Center 2012 - 2014
Mapfre Seguros Generales 2007 - 2010
Universidad Nacional Experimental Simón Rodríguez 2008 - 2009
Seguros Los Andes, CA (Insurance Company) 2005 - 2006
Union Nacional Bautista de Jovenes UNBJ 2003 - 2004
Mapfre 1999 - 2002
Skills
Insurance, Strategic Planning, Claim, Microsoft Office, Coaching, Customer Service, Public Speaking, Microsoft Excel, Teaching, Leadership Development, Negotiation, Leadership, Social Media
Education
College of the Albemarle 2011 — 2016
Associate's degree, Early Childhood Education and Teaching
Mapfre Insurance 2007 — 2009
Associate's degree, Insurance
Universidad de Carabobo 1997 — 2002
Bachelor's degree, Human Resources Management/Personnel Administration, General
Intralinks December 2014 - Present
Bryant University September 2013 - August 2014
Darn It! Inc. September 2013 - December 2013
Mapfre January 2013 - August 2013
Apple Homecare and Rehab April 2007 - January 2013
Skills
Leadership, Microsoft Office, Marketing, Sales, Salesforce.com, SaaS, Cold Calling, Enterprise Technology..., CRM, Lead Generation, Customer Service, PowerPoint, Microsoft Excel, Public Speaking, Business Analysis, Team Management, Written & Oral..., Logistics, Management, Enterprise Software, Business Planning
Education
Bryant University 2013 — 2014
Master of Business Administration (M.B.A.), International Business
University of Massachusetts, Amherst 2009 — 2011
Bachelor of Arts (B.A.), Psychology
Worcester State University 2006 — 2008
Wachusett Regional Highschool 2002 — 2006
University of Wollongong
Integrum LLC May 2009 - Present
Medical Card Systems Inc. February 2011 - May 2012
Medical Card System Inc. April 2009 - January 2011
Medical Card System Inc. August 2005 - March 2009
Mapfre July 2000 - August 2003
Skills
Nutrition, Underwriting, Microsoft Excel, Business Development, Medicare, Managed Care, Strategic Planning, Health Insurance, Natural Health Products, Animal Nutrition, Marketing Strategy, Insurance, New Business Development, Employee Benefits, Team Building, Healthcare, Analysis, Process Improvement, Leadership, Customer Service, Sales, Medicaid, Coaching, Access
Education
University of Phoenix 2004 — 2006
MBA, Management
Inter-American University of Puerto Rico-Metropolitan Campus 1995 — 2000
Bachelor's Degree, Pure Mathematics, Magna Cum Laude
University of Massachusetts December 2014 - Present
The Hanover Insurance Group June 2011 - July 2014
Mapfre February 2006 - June 2011
Skills
Liability, Legal Liability, Commercial Lines, Claim, Insurance, General Insurance, Customer Service, Subrogation, Microsoft Excel, Negotiation, Analysis, Litigation, Microsoft Word, Litigation Management, Claims Handling, Umbrella Insurance, Property Claims, Alternative Dispute..., Claims Investigations, Adjustments, Homeowners, Auto Claims, Casualty, Professional Liability, Commercial Insurance, Property & Casualty..., Claims Management, Casualty Insurance
Education
Massachusetts School of Law 2009 — 2012
Juris Doctor
Framingham State College 2004 — 2006
Bachelor of Science (B.S.), Mathematics
Asnuntuck Community College 2001 — 2003
Associate of Arts (A.A.), General Studies
Aerostar Airport Holdings August 2013 - Present
Sistema Ana G. Méndez -UMET March 2012 - October 2013
Mapfre November 2006 - July 2013
Medical Card System (MCS) June 2005 - November 2006
Keane, Inc. (Mapfre) August 2004 - May 2005
Bristol-Myers Squibb January 2004 - June 2004
Triple S - Seguros De Vida April 2003 - December 2003
Atlantic Collegue August 2002 - May 2003
Cingular Wireless, P.R. January 2000 - January 2003
Abaco, P.R. August 1996 - December 1999
Skills
Visio, SDLC, Microsoft SQL Server, Databases, Software Documentation, Visual Basic, MS Project, Software Development, Testing, Data Warehousing, Database Design, Quality Assurance, Visual Studio, Requirements Gathering, SQL, .NET, Analysis, Crystal Reports, Project Management, Leadership, Disaster Recovery, Business Analysis, C#, JavaScript, Troubleshooting, Java, Microsoft Reporting..., Oracle E-Business Suite
Education
Interamerican University, Metropolitan Campus, P.R. 1998 — 2001
Master, Science-Open Information Systems (Oracle RDBMS)
University Of Puerto Rico, Mayaguez Campus, P.R. 1990 — 1994
BS, Business Administration, Mayor in Computer Information System and Minor in Finance
Escuela de Artes Plasticas de Puerto Rico
MAPFRE October 2014 - Present
Kofax August 2013 - July 2014
Aspire Technical Professionals September 2011 - August 2013
Enterprise Iron Financial Industry Solutions, Inc. February 2011 - September 2011
InsuranceBee July 2010 - March 2011
CA 2005 - July 2010
Concord Communications 2001 - 2005
Digital Broadband Communications March 2000 - December 2000
Skills
SNMP, Solaris, Cisco Technologies, Integration, IP, Oracle, Enterprise Software, Visio, Databases, Software Documentation, System Administration, TCP/IP, Networking, Unix, Linux, IT Management, Disaster Recovery, SaaS, Systems Management
Education
Bentley University 2007 — 2010
MS, Human Factors in Information Design
Wentworth Institute of Technology 1997 — 2003
Bachelor of Science, Computer Science
Mapfre March 2009 - March 2015
TriVita April 2007 - March 2009
City of Peoria June 2004 - June 2006
Skills
VMware ESX, Information Technology, Active Directory, Windows, IT Management, VMware Infrastructure, Troubleshooting, Windows Server, Management, Vendor Management, System Administration, VoIP, Project Management, Business Analysis, Microsoft SQL Server, VMware, Team Leadership, Change Management, Cisco UCS, Cisco IOS, Business Aviation, Aerodynamics, Radio Communication, Navigation Systems, Flight Management..., Flight Planning, Type Rating, Airlines, Weather Analysis, Instructor Pilot (IP), XenDesktop 7.0
Education
Embry-Riddle Aeronautical University
Bachelor of Science, Professional Aeronautics
Safe Auto Insurance Company March 2014 - Present
CGI July 2013 - March 2014
MAPFRE February 2006 - July 2013
Huntington National Bank May 1999 - February 2006
Huntington National Bank August 1996 - May 1999
Skills
Choicepoint, Polk, SQL, ACORD XML, Microsoft Office, Requirements Gathering, Agile Methodologies, Consulting, Employee Benefits, HRIS, Software Documentation, Project Management, Business Analysis, SDLC, Program Management, Insurance, Visio, Requirements Analysis, Training, Human Resources, Process Improvement, Vendor Management, Test Planning
Education
Miami University 1985 — 1989
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
DeVry University-Ohio 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Information Technology
MAPFRE April 2014 - Present
Commerce Insurance July 2009 - Present
CGI September 2006 - June 2009
Infor June 1992 - September 2006
Education
Bryant University 1988 — 1992
Mapfre March 2011 - Present
Travelers 2007 - March 2011
MetLife Auto & Home June 2004 - July 2007
Skills
Insurance, Property & Casualty..., Actuarial Science, Reinsurance
Education
Bryant University 2000 — 2004
Actuarial Mathematics
Sutton High School
Mapfre USA Corp October 2013 - Present
Mapfre USA Corp. September 2009 - October 2013
Mapfre September 2007 - September 2009
The Hanover Insurance Group September 2001 - August 2007
The Hanover Insurance Group June 1994 - August 2001
Skills
Insurance, Tax, Statutory Accounting, Financial Reporting, Accounting, Auditing, Management
Education
Eastern Connecticut State University 1989 — 1992
MAPFRE July 2015 - Present
Liberty Mutual Insurance January 2004 - January 2008
Swett and Crawford September 2002 - January 2004
GE FINANCIAL ASSURANCE January 1995 - August 2002
Discount Insurance Group January 1993 - January 1995
Skills
Insurance, Customer Service, Process Improvement, Microsoft Office, Project Management, Underwriting, Marketing, Negotiation, Property & Casualty..., General Insurance, Commercial Insurance
Education
Arizona State University West 1995 — 2002
B.S. Global Business - Marketing, Global Business
Focus Diagnostics June 2004 - Present
UCLA Medical Center July 1990 - June 2004
Independent Information Services June 1989 - July 2002
Mapfre October 1985 - June 1989
Skills
High Performance..., Software Design, Computer System..., Statistical Modeling, Research, R, Data Mining, Data Analysis, SAS, Mathematics, Machine Learning, Predictive Modeling, Time Series Analysis, Bioanalysis, Design of Experiments, LIMS, Technical Writing, Technical Training, Quality Systems, Documentation, 21 CFR Part 11, FDA, CAPA, SOP, Software Testing Life..., Automated Software..., Quality System, Medical Devices, Statistics, Software Development, Validation, Lifesciences, Hardware Diagnostics, R&D, Six Sigma, Molecular Biology, Biotechnology, Molecular Diagnostics, Change Control, Clinical Trials, Immunology, Microbiology, Technology Transfer, V&V, Information Technology, Quality Control, Bioinformatics, Immunoassays, Quality Assurance, Biostatistics
Education
University of California, Los Angeles - Fielding School of Public Health 2000 — 2003
M.Sc., Biostatistics
California State University-Long Beach - College of Business Administration 1997 — 1999
B.S., International Business. Applied Mathematics minor.
UCLA Extension 1989 — 1990
Certificate, Systems Analysis
Mapfre July 2015 - Present
MiddleOak November 2014 - July 2015
MiddleOak November 2012 - November 2014
MiddleOak January 2011 - November 2012
Verizon Business FNS March 2008 - January 2011
Endicott College February 2007 - March 2008
East Boston Savings Bank December 2005 - February 2007
Eastern Bank May 2003 - May 2005
Eastern Bank May 1999 - May 2003
Skills
Accounting, Invoicing, Supervising, Financial Analysis, Banking, Outlook, Credit, Microsoft Excel, Customer Service, Time Management, Microsoft Word, Financial Reporting, Insurance, General Insurance, Underwriting, Call Center, Client Billing, Government Contracting
Education
Endicott College 2007 — 2009
Masters, Business Administration
Endicott College 2004 — 2005
Bachelor Of Art, Liberal Studies, Cum Laude
Marian Court College 2004 — 2004
Associate's Degree, Business Administration/Accounting
MAPFRE June 2005 - Present
EquiServe October 2000 - June 2005
One Beacon Insurance January 1994 - October 2000
Skills
Performance Management, Talent Acquisition, Deferred Compensation, Organizational..., Employee Benefits, HRIS, Executive Coaching, Onboarding, Employee Engagement, Human Resources, Change Management, Workforce Planning, Mergers & Acquisitions, Team Building, Executive Management, Organizational Design, Recruiting, Coaching, Personnel Management
Education
Lesley University
Western New England College
Bachelor of Science (B.S.), Psychology
Mapfre October 2013 - Present
Mapfre July 2003 - October 2013
Allied Commercial Claims March 1999 - September 2003
Cincinnati Financial Corp. July 1994 - March 1999
Skills
Customer Service, Property & Casualty..., Insurance, Risk Management, Legal Liability, Commercial Insurance, Claim, Workers Compensation, Liability
Education
Indiana University of Pennsylvania
MAPFRE January 1996 - Present
Skills
Property & Casualty..., Management, Insurance, Business Analysis, Process Improvement, Underwriting
Education
Lake Forest College 1965 — 1969
Bachelor’s Degree, Psychology
Mapfre February 2013 - Present
Mapfre February 2003 - February 2013
Commerce Insurance February 2002 - February 2013
Commerce Insurance Company January 1997 - January 2003
Commerce Insurance 1997 - 2003
BankBoston (formerly BayBank Mortgage Corp January 1994 - January 1997
Bay Bank, Bank Boston 1993 - 1997
TRW Information Services January 1992 - January 1994
Great Western January 1990 - January 1992
Century 21 Taylor Realty January 1987 - January 1991
Skills
Casualty, Insurance, Claim, Liability, Analysis, Claims Management, Legal Liability, Property & Casualty..., Property, General Insurance, Commercial Lines, Professional Liability, Commercial Insurance, Brokers, Workers Compensation, Litigation Management, Product Liability, Commercial Real Estate, Litigation, Employee Benefits, Subrogation, Accident, Reinsurance, Insurance Law, Claim Investigation, Liability Analysis, Property Damage, Claims Handling, Claims Resolution, Personal Injury, Casualty Insurance
Education
Bates College 1980 — 1984
BA, Sociology
Northeastern University 1997 — 1998
Certificate, Paralegal
Bates College 1980 — 1984
B.A, Sociology
MAPFRE June 2014 - Present
Farmers Insurance August 2013 - May 2014
Farmers Insurance Group of Companies 2008 - August 2013
Farmers Insurance Group of Companies January 2006 - April 2007
Farmers Insurance Group of Companies May 2003 - January 2006
Farmers Insurance Group of Companies December 2002 - May 2003
Farmers Insurance Group of Companies June 1999 - December 2002
Farmers Insurance Group of Companies December 1997 - June 1999
Farmers Insurance Group of Companies June 1995 - December 1997
Farmers Insurance Group of Companies January 1994 - June 1995
Skills
Property & Casualty..., Commercial Insurance, General Insurance, Casualty, Insurance, Product Development, Product Management, Marketing Management, Business Development, Project Management, Business Analysis
Education
Iowa State University 1982 — 1986
Bachelors in Business Administration, Marketing
MAPFRE May 2013 - Present
Travelers January 2003 - January 2012
Skills
Litigation Management, Claim, Liability, Insurance, Litigation, Claims Management, Legal Liability, Property & Casualty..., Arbitration, Civil Litigation, Subrogation, Mediation, Insurance Law, Personal Injury, Product Liability, Workers Compensation, Pleadings, Medical Malpractice, Trials, Westlaw, Professional Liability, Legal Writing, Accident, Courts, Commercial Litigation
Education
Assumption College 2006 — 2012
Bachelor's degree, Social Sciences, 3.5
University of Maine 1990 — 1992
Associate of Science (AS), Legal Studies, General
Alder Home Protection February 2015 - Present
MAPFRE May 2007 - February 2015
AAA Northern California, Nevada, Utah 2000 - 2007
Guaranty National Insurance 1996 - 2000
Progressive Corp 1987 - 1996
Skills
Insurance, Property & Casualty..., Product Management, Underwriting, Product Development, Strategic Planning, Cross-functional Team..., Vendor Management, Product Marketing, Business Strategy, Analytics, Team Building, New Business Development, Customer Retention, Management, Leadership, Business Analysis, Business Planning, Strategy, Business Process..., Business Intelligence, CRM, Competitive Analysis, Business Development, Start-ups, Process Improvement, Change Management, Analysis, Sales Management, Program Management, Team Leadership, Team Management, Risk Management, General Insurance
Education
Harvard Business School 1985 — 1987
MBA, General Management
Brigham Young University 1979 — 1982
BS, Marketing
Mapfre July 2014 - Present
GMAC Insurance September 1996 - February 2013
Education
Rhode Island College 1988 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
Community College of Rhode Island 1985 — 1988
Business Administration and Management, General
Iron Mountain June 2015 - Present
MassHousing August 2014 - June 2015
New England Systems April 2010 - June 2015
Atlantic Tele-Network, Inc. June 2013 - February 2014
Mapfre December 2011 - May 2013
BASF June 2008 - March 2010
Santa Clara University January 2008 - December 2008
Massachusetts Department of Education January 2007 - December 2007
University of Massachusetts January 2005 - December 2006
Kronos June 2006 - August 2006
Skills
Business Intelligence, SQL, Databases, Oracle, Business Analysis, Requirements Analysis, Cognos, Data Analysis, Software Project..., Data Warehousing, Program Management, SDLC, Data Modeling, Consulting, ETL, Business Analytics, Project Management, OLAP, Teradata, Netezza, Dashboard, Requirements Gathering, Data Warehouse..., Integration, Analytics, Management, Agile Methodologies, Solution Architecture, IT Strategy, PL/SQL, Microsoft SQL Server
Education
Boston University Graduate School of Management 2011 — 2015
MBA, Management
Birla Institute of Technology and Science, Pilani 1996 — 2001
BE (Hons) Chemical, Chemical and Mathematics
JVHS 1982 — 1994
10th, High School/Secondary Diplomas and Certificates
Great American Insurance June 2010 - Present
Our Lady of Lourdes Parish Scool August 2009 - June 2010
St. Thomas the Apostle Catholic School August 2005 - June 2006
Mapfre May 2004 - August 2005
Skills
Underwriting, Insurance, General Insurance, Liability, Casualty, Property & Casualty..., Commercial Insurance, Commercial Lines, Professional Liability, Claim, Casualty Insurance, Legal Liability, Reinsurance, Claims Management
Education
Florida International University - College of Business
Master's Degree, International Business
Florida International University - College of Business 2000 — 2007
Bachelor, Business Management
MAPFRE Insurance February 2014 - Present
Mapfre June 2012 - February 2014
Great American Insurance December 2007 - June 2012
Cincinnati Financial Corporation June 2003 - December 2007
Skills
Insurance, Underwriting, Property & Casualty..., Commercial Insurance, Legal Liability, General Insurance, Liability, Workers Compensation, Professional Liability, Commercial Lines, Risk Management, Inland Marine, Umbrella Insurance, Claim, Casualty, CPCU, Negotiation, New Business Development, Financial Analysis, Marketing
Education
Mount St. Joseph University
Bachelor LA&S Business Admin, Finance/Management
Charter Communications August 2015 - Present
Mapfre March 2008 - August 2015
HiWired January 2007 - March 2008
Charter Communications May 2002 - December 2006
Skills
Customer Service, Team Building, Insurance, Sales, Property & Casualty..., Call Centers, Leadership, Training, Customer Retention, Management, General Insurance
Education
Nichols College 2012 — 2017
Bachelor of Arts (BA), Business Administration
Greenfield Community College 1993 — 1996
Associate of Science (A.S.), Marketing
Assurant Specialty Property September 2011 - Present
Mapfre January 2010 - October 2012
Allstate October 1989 - July 2009
Skills
Microsoft Word, Claim, Property & Casualty..., Insurance, Liability, General Insurance, Claims Management, Customer Service, Casualty, Property Damage, Subrogation, Commercial Lines, Claims Handling, Property Claims, Homeowners, Claim Investigation, Commercial Insurance, Underwriting
Education
Miami Dade College 1984 — 1987
teaching
Mapfre December 2014 - Present
Mapfre May 2011 - December 2014
Commerce Insurance 2001 - November 2010
Skills
General Insurance, Underwriting, Customer Service, Insurance, Claim, Property & Casualty..., Liability, Commercial Insurance, Casualty, Professional Liability, Claims Management, Legal Liability, Umbrella Insurance, Commercial Lines
Education
Holyoke Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Salem State College
The Main Street America Group October 2008 - Present
The Main Street America Group October 2007 - October 2008
Mapfre February 2001 - October 2007
Skills
Customer Service, Insurance, Process Improvement, Business Analysis, Testing, User Acceptance Testing, Microsoft Office, JIRA, Requirements Gathering, Requirements Management, Guidewire, Insurance Claims, Commercial Lines, Policy Processing
Education
Quinsigamond Community College 2001 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
New England Institute of Technology 2000 — 2001
Computer Programming and Networking
Mapfre May 2005 - Present
MAPFRE Insurance Company March 2000 - Present
Education
Arizona State University - W. P. Carey School of Business 2007 — 2009
Graduate, MBA
The Ohio State University 1998 — 2003
Bachelor, Personal Finance
Arizona State University
Master, Business Administration
Franklin University
Bachelor of Science, Marketing
The Ohio State University
Bachelor of Science, Personal Finance
Mapfre November 2010 - Present
Commerce Insurance August 1993 - November 2010
Skills
Property & Casualty..., Claim, General Insurance, Liability, Commercial Insurance, Claims Management, Underwriting, Casualty, Health Insurance, Process Improvement, Risk Management, Legal Liability, Accounting, Financial Analysis
Education
Capella University 2009 — 2013
Master's degree, Training and Performance Improvement
College of the Holy Cross 1982 — 1986
Bachelor of Science (BS), English Language and Literature, General
Mapfre October 2007 - January 2008
Skills
Research, Legal Research, Litigation, Editing, Nonprofits, Microsoft Office, Public Speaking, Insurance, Microsoft Word, Fundraising, Access, Public Relations, Data Analysis, Project Management, Training, Social Networking, Strategic Planning, PowerPoint, Insurance Law, Social Media, Leadership Development, Leadership, Microsoft Excel, Spanish, International..., Corporate Governance, Community Outreach, Marketing Communications, Contract Negotiation, New Business Development, Contract Law, Corporate Law, Business Development, Intellectual Property, Legal Assistance, International Law, Product Liability, Employment Law
Education
Massachusetts School of Law 1998 — 2001
J.D., Law
Wheaton College (MA) 1992 — 1996
B.A., Sociology/Legal Studies
Cintra US September 2014 - Present
Cintra April 2013 - September 2014
Cintra October 2010 - April 2013
Mapfre February 2010 - July 2010
Skills
Project Finance, Contract Law, Corporate Law, Arbitration, Concessions, Construction Law, Public Law, PPP projects, Bankruptcy
Education
Universidad San Pablo-CEU 2004 — 2010
Derecho y Administración y Dirección de Empresas, Juridico-empresarial
Leeds Metropolitan University 2007 — 2008
BA (HONS) in International Business, Finanzas, general
MAPFRE 2011 - Present
Federal Reserve Bank of Boston 2005 - 2010
Commonwealth of Massachusetts 2003 - 2005
CIGNA Healthcare 2002 - 2003
Skills
Finance
Education
Bentley University
MAPFRE August 2014 - Present
CA Allied Insurance Agency January 2013 - July 2014
Pacific Specialty Insurance Company July 2010 - December 2012
Powers and Company December 2009 - June 2010
Cost U Less Insurance February 2000 - October 2009
Skills
Sales Management, Business Management, Marketing Management, New Business Development, Insurance, Training & Development, Recruiting, Claim, Commercial Lines, Property & Casualty..., Term Life Insurance, Product Marketing, Sales, Customer Service, Management, Business Development, General Insurance, Casualty, Commercial Insurance, Training, Legal Liability, Budgets, D&O, Brokers, Negotiation, Employee Training, Marketing, General Liability..., Workers Compensation, Leadership, Team Leadership, Team Building, Teamwork, Cross Selling, Customer Satisfaction, Customer Engagement, Client Development, Client Relations Skills, Problem Solving, Problem Management, Event Management, Coordinating Events, Interactive Marketing, Social Media Marketing, Social Networking, Long-term Customer..., Customer Retention, Underwriting, Liability, Professional Liability
Education
Ponderosa High School 1995 — 1998
American River College
Business Marketing
MAPFRE August 2014 - Present
State Auto Insurance November 2011 - August 2014
American Commerce Insurance, a MAPFRE Company April 2005 - November 2011
Skills
Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Business Analysis, Process Improvement, Requirements Analysis, Visio, Lotus Notes, Liability, Vendor Management, General Insurance, Risk Management, Analysis, Business Intelligence, Casualty Insurance, SharePoint, Requirements Gathering, Management, Access
Education
Franklin University 2008 — 2010
Master of Business Administration (M.B.A.)
Mapfre June 2015 - Present
Mapfre March 2014 - June 2015
Athene USA October 2012 - December 2013
John Deere Agri Services July 2011 - August 2012
Nationwide Insurance June 2009 - December 2010
Big Lots, Inc September 2008 - June 2009
Electronic Data Services (aka HP Enterprise Services) June 2008 - September 2008
Aspen Athletic Clubs August 2007 - February 2008
Myers & Stauffer, LLC April 2007 - June 2007
H&R Block February 2007 - February 2007
Skills
Microsoft Office 2007, Windows 7, Lotus Notes, Business Intelligence, Facebook, Fax, Management, Sales, Office Administration, IBM iSeries, Accounts Payable, Accounts Receivable, Microsoft Excel, Microsoft Office 2003, Microsoft Office 2010, Windows XP Professional, Typing 40-45 WPM, Ten Key, AS400, LinkedIn, Blackberry, Android, Office 2010, Leadership, Customer Service, Call Centers, Invoicing, Employee Benefits, Software Documentation, Training, Outlook, Time Management, Project Planning, Insurance, Budgets, Spreadsheets, Accounting, Troubleshooting, Customer Satisfaction, Data Entry, Access, Databases, Visio, Telephone Skills, Administrative..., Process Improvement, Human Resources, Microsoft Office
Education
Upper Iowa University 2001 — 2007
Bachelors of Science, General Business
Iowa State University 1998 — 2000
Engineering
North High School, Des Moines IA 1996 — 1998
High School Diploma
Valley High School, West Des Moines IA 1994 — 1996
MAPFRE March 2015 - Present
MiddleOak November 2007 - March 2015
ISO 2002 - 2007
Skills
Business Analysis, Business Requirements, Process Improvement, Insurance, Commercial Insurance, Property & Casualty..., Liability, Underwriting, Casualty, General Insurance, Claim, Reinsurance, Commercial Lines, Requirements Gathering, Requirements Analysis, Casualty Insurance, Risk Management
Education
Merrimack College 1982 — 1986
B.S., Finance
Everest Reinsurance May 2009 - Present
Mapfre June 1996 - June 2006
Skills
Claims Management, Legal Liability, General Insurance, Property & Casualty..., Commercial Insurance, Liability, Reinsurance, Professional Liability, Insurance, Casualty Insurance, Risk Management
Education
Boston University 1979 — 1983
Political Science & History
Mapfre November 2012 - Present
Macy's November 2009 - December 2012
Fitchburg State University February 2008 - May 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Fitchburg State College 2007 — 2013
Bachelor of Arts (BA), Sociology
Mapfre December 2012 - Present
Utica National Insurance Group 2009 - 2012
Harleysville Insurance July 2006 - October 2009
JBA Associates / Clarendon National Insurance Company June 2003 - July 2006
Skills
Underwriting, Workers Compensation, Commercial Lines, Inland Marine, Casualty, Insurance, Liability Analysis, Legal Liability, Property & Casualty..., Commercial Insurance, Umbrella Insurance, Liability, General Insurance, Professional Liability, Excess
Education
Hunter College 1996 — 2000
PhD candidate, Biopsychology
Fitchburg State College 1989 — 1993
Bachelor of Science (BS), Psychology, Magna Cum Laude
Mapfre July 2014 - Present
Gap Inc./Old Navy November 2014 - December 2014
Kmart Corporation August 2010 - July 2014
HEB August 2009 - July 2010
Skills
Customer Service, Organization, Patience, Customer Oriented, Customer Satisfaction, Supervising, Supermarkets, Retail, Phone Etiquette, Job Scheduling, Strategic Planning
Education
Empire Beauty School-Framingham 2013 — 2015
Cosmetology
Nichols College 2012 — 2013
Statewide Insurance February 1993 - June 2012
MAPFRE 1993 - 2012
Skills
Insurance, Underwriting, Property, Claim
Education
Farmingdale State University of New York 1989 — 1991
business administration
MAPFRE November 2013 - Present
MAPFRE U.S.A. Corp. September 2011 - November 2013
MAPFRE U.S.A. Corp. August 2010 - September 2011
MAPFRE U.S.A. Corp. April 2010 - August 2010
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Claims Management, Claim Investigation, Claims Handling, Claims Resolution, Efficiency, Workforce Management, Quality Control, Project Management, Insurance, Claim, Contact Centers
Education
Indiana University-Purdue University at Indianapolis 1990 — 1994
Human Resources Management/Personnel Administration, General
Mapfre July 2015 - Present
Dma Claims September 2014 - Present
Grand Canyon University January 2011 - September 2014
Liberty Mutual Insurance 2009 - 2011
Skills
Higher Education, Adult Education, Admissions, Teaching, Student Affairs, Career Counseling, Customer Satisfaction, Customer Service, E-Learning, Insurance, Leadership, Marketing, Training, Staff Development
Education
Grand Canyon University 2012 — 2014
Bachelor of Science (BS), Business management
Bisbee High
High school diploma
The Hanover Insurance Group October 2000 - Present
MAPFRE January 1996 - September 2000
Education
Assumption College
Bachelor of Business Administration (BBA), Accounting
Assumption College
Master's Degree
Mapfre February 1986 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
University of Phoenix 2004 — 2006
Master of Business Administration (MBA)
Emmanuel College 1980 — 1985
BS Business Management
MAPFRE June 2001 - Present
Education
Nichols College 2004 — 2006
Master of Business Administration (M.B.A.)
Clark University 1997 — 2001
Bachelor's Degree, Economics
U.S. Coast Guard January 2011 - July 2015
Mapfre May 2007 - December 2010
Education
Savannah Law School 2015 — 2018
Westfield State University 2003 — 2007
Bachelor's degree, Criminal Justice/Safety Studies