Esurance Company
Industry: Insurance company
DescriptionEsurance Insurance Services, Inc. is an American insurance company. It sells auto, home, motorcycle, and renters insurance direct to consumers online and by phone. Its primary competitors are other direct personal insurance writers, mainly GEICO and Progressive. Headquarters: San Francisco, California, United States Founded: 1999 President: Jonathan Adkisson VP: Charles Lee Parent organizations: FOLKSAMERICA HOLDING Co INC, Allstate Founders: Chuck Wallace, Jeffrey Goodman, Jean-Bernard Duler, Huyen Bui, David Griffin
Esurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Esurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Esurance Salaries. You can even request information on how much does Esurance pay if you want to. Learn about salaries, pros and cons of working for Esurance directly from the past employees.
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1,245 Esurance employees in database. Find out everything there's to know about Esurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Esurance Employees
Adobe February 2015 - Present
Adobe Systems August 2013 - February 2015
Adobe Systems June 2010 - February 2015
Genentech, Inc February 2010 - June 2010
Esurance April 2009 - February 2010
Esurance October 2008 - April 2009
Ascension Health March 2008 - October 2008
Perot Systems March 2006 - March 2008
Shurgard Storage 2003 - 2005
Skills
Projects, MS Project, PMO, Databases, SDLC, Visio, Cross-functional Team..., Program Management, Agile Methodologies, Project Management, Management, Project Planning, Resource Management, Quality Assurance, Business Process..., Scrum, Software Project..., Project Portfolio..., Microsoft Project
Education
University of California, Santa Cruz 2011 — 2012
Certificate Program in Project and Program Management, Information Technology Project Management
Belarusian State University 1999 — 2003
BA, International Economics
Architectural College 1995 — 1997
Associate's degree, Accounting, Financial Analysis & Audit
Thirty-One Gifts August 2013 - Present
Esurance October 2011 - Present
Ramada Hotel & Suites March 2010 - September 2012
Harrisburg School District September 2009 - August 2011
State Farm Insurance February 2009 - November 2009
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, Organization Skills, Scheduling, Customer Service, Sports Coaching, Social Media, Employee Training, Microsoft Office, Strategic Planning
Education
Augustana College (SD)
Bachelor's degree, Elementary Education
Augustana College (SD)
Master of Arts (M.A.), Education
Pearson June 2014 - Present
GlobalEnglish November 2011 - Present
GlobalEnglish November 2010 - February 2012
GlobalEnglish January 2008 - April 2011
Esurance June 2007 - January 2008
New Wave Software, Inc October 2005 - April 2007
MAXIPROSOFT, Ltd. July 2003 - September 2005
Engineering Systems, Ltd July 2001 - May 2003
BSUIR September 1999 - May 2001
Skills
SQL Server, T-SQL, .NET, C#, C++, ASP.NET, Win32, OOP, Analytics, Flex, ActionScript, Agile Project Management, IIS, CruiseControl, REST, Cloud Computing, WCF, Web Services, Scrum, Agile, SQL, JavaScript, Windows, Databases, XML, MySQL, HTML, C, Software Development, ADO.NET, Windows Azure, SQL Azure, Architecture, Volleyball, Soccer, Agile Methodologies, Microsoft SQL Server, C# 4.0, Software Architectural..., Subversion, APIs, Multithreading, Visual Studio, Database Design, ASP, MVC, Object Oriented Design, JSON, Design Patterns, AJAX
Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki 1996 — 2001
Master, Computer Science
Esurance March 2014 - Present
Education
Golden Gate University 2010 — 2012
Master of Science, Information Technology Management
Universiti Malaysia Sabah 2006 — 2009
Bachelor of Science, Multimedia Technology
Esurance January 2015 - Present
MTG Firearms February 2014 - January 2015
San Juan Unified School District January 2009 - June 2010
Skills
PowerPoint, Customer Service, Microsoft Excel, Sales Operations, Inventory Management, Marketing Strategy, Business Strategy, Athlete Development, Team Leadership, Research, Analysis, Event Planning
Education
UC Davis 2010 — 2013
Bachelor of Arts (B.A.), Economics
American River College 2007 — 2010
Associate's Degree, Business/Managerial Economics
Mira Loma 2003 — 2007
Esurance February 2015 - Present
Lincoln University (Oakland, CA) January 2014 - Present
Aspire Services April 2013 - December 2013
Aspire Services September 2009 - April 2013
@ Your Service Group September 2008 - September 2009
NOVO TEK June 2007 - September 2007
Skills
Active Directory, DNS, Troubleshooting, VMware, Windows Server 2008, Tripwire, System Automation, SCOM, Control-M, Network Administration, Servers, Networking, Microsoft Certified..., Software Installation
Education
Jami'at Al-Balqa Al-Tatbiqiyya 2004 — 2008
Bachelor, Computer Science
Lincoln University (CA)
Master of Business Administration (MBA), Management Information Systems
Esurance March 2013 - Present
Hildebrando June 2008 - March 2013
Hildebrando January 2008 - January 2010
Skills
Software Project..., Leading Projects, Sr .Net Developer, .NET, Microsoft SQL Server, Web Services, SQL, XML, Project Management, SDLC, Agile Methodologies, Software Development, Scrum, C#, ASP.NET, JavaScript
Education
Universidad Cuauhtémoc 2010 — 2013
Master of Business Administration (MBA), Accounting and Finance
Universidad del Valle de México 2002 — 2006
Bachelor of Engineering (BE), Computer Software Engineering
Esurance September 2014 - Present
Charter Communications May 2009 - Present
Skills
Customer Experience, Direct Sales, Telecommunications, Customer Retention, Call Centers, Wireless, Telephony, Sales Operations, Customer Satisfaction, VoIP, Broadband, Solution Selling, Managed Services, Sales Process, Unified Communications
Education
Virginia College-Greenville 2014 — 2016
Associate's degree, Medical Office Management/Administration
Hillcrest High School 2003 — 2007
High School
Esurance February 2015 - Present
Esurance January 2014 - February 2015
Bank of the West November 2012 - December 2013
QuinStreet August 2012 - November 2012
Wells Fargo March 2012 - August 2012
Esurance July 2010 - March 2012
Esurance August 2009 - July 2010
Esurance March 2009 - August 2009
Esurance September 2008 - February 2009
Intergraph November 2007 - August 2008
Skills
ASP.NET, .NET, WCF, Android, SQL Server, Mobile Applications, VB.NET, C#, jQuery, XML, Web Services, Website Development, Silverlight, Oracle, JavaScript, LINQ, Visual Studio, ADO.NET, NUnit, IIS, VSS, XSLT, Stored Procedures, SQL, ASP.NET MVC, TFS, Microsoft SQL Server, T-SQL, Agile Methodologies, AJAX, UML, SSRS, SOAP, WPF, Scrum, SSIS, SOA, Database Design, Databases, Eclipse, PL/SQL, Visio, Web Applications, ASP, Crystal Reports, CSS
Education
International Technological University 2008 — 2010
MS, Software Engineering
Acharya Nagarjuna Vishwavidhyalayamu 2002 — 2006
B.Tech, Information Technology
Viveka Junior College 1999 — 2001
Inter, MPC
Viveka Public School
SSC, SSC (10th)
Esurance September 2015 - Present
Esurance August 2013 - September 2015
Esurance February 2013 - August 2013
Esurance August 2012 - November 2012
Capital Card Services November 2011 - August 2012
Opinionology February 2009 - January 2011
Skills
Analytics, Data Analysis, Analysis, SQL, Business Analysis, Data Warehousing, Training, Microsoft SQL Server, SSRS, Process Improvement, Databases, Machine Learning, Predictive Analytics, Project Management, Software Documentation, Access, Microsoft Office, Statistics, Project Planning, Research, Time Management, Data Management, Microsoft Excel, Data Mining, Text Analytics, SQL Server Management..., Relational Databases, Database Design, Critical Thinking, Public Speaking, Logical Data Modeling, Experimental Design, Team Leadership, T-SQL, SAS, SAS E-Miner, Python, Natural Language..., Tenacity, R
Education
Dakota State University Graduate School 2014 — 2016
Master of Science (MS), Analytics
South Dakota State University 2004 — 2012
Batchelor's of Art, History
South Dakota School of Mines and Technology 2003 — 2003
Physics
Rapid City Central High School 1999 — 2003
High School Diploma, General Studies
Esurance April 2015 - Present
US Army January 2011 - May 2015
TD Bank Call Center February 2014 - August 2014
American Security- Greenville Memorial Hospital September 2011 - June 2012
Teletech UPS call center January 2009 - December 2010
Skills
Administrative..., Criminal Justice, Data Entry, Telemarketing, Inbound Marketing, Outbound Marketing, Payroll, Filing, Microsoft Office, Criminal Law, Crime Prevention, Criminology, Administrative Law, Legal Assistance, Critical Thinking, Security, Military, Courts, Leadership, Public Speaking, Customer Service, Legal Research, Legal Writing, Microsoft Excel, Microsoft Word
Education
ITT Technical Institute- Greenville 2010 — 2014
Bachelor's degree, Criminal Justice and Corrections
American InterContinental University 2006 — 2009
Associate of Science (AS), Business Administration and Management, General
SEPHORA August 2015 - Present
PayPal October 2014 - August 2015
Esurance March 2014 - October 2014
Esurance August 2013 - March 2014
Esurance January 2012 - August 2013
Quodient, Inc September 2011 - December 2011
Stuart Business School January 2010 - December 2011
Scube IT Solutions India Pvt Ltd January 2009 - November 2009
Iridium Interactive Limited July 2008 - December 2008
Skills
Marketing Communications, Analytics, Brand Development, CRM, Strategy, Integrated Marketing, SEO, Social Media Marketing, Marketing Strategy, Marketing, Advertising, Event Management, Business Planning, Analysis, Segmentation, Training, Budgets, Market Research, Competitive Analysis, Marketing Research
Education
Illinois Institute of Technology 2010 — 2012
Master of Science, Marketing Communication
Birla Institute of Technology and Science 2004 — 2010
Master of science, economics
Birla Institute of Technology and Science 2004 — 2009
Bachelor of Engineering, Electronics
Ketchum February 2015 - Present
AC Transit November 2014 - February 2015
Healthcare Design Solutions May 2009 - October 2014
Esurance August 2008 - November 2008
Systems Integration Solutions October 2006 - April 2008
TAC Worldwide June 2005 - August 2006
Sapient Solutions Inc. April 2004 - June 2005
Skills
Recruiting, Interviews, Vendor Management, Human Resources, Sales, Employee Relations, IT Recruitment, Training, Talent Management, Hiring, Onboarding, Temporary Placement, Resume Writing, Employer Branding, Cold Calling, Temporary Staffing, PeopleSoft, Management, Applicant Tracking..., Screening, Sourcing, Technical Recruiting
Education
American InterContinental University 2005 — 2007
Bachelor's degree
University of Maryland University College 2001 — 2004
Bachelor of Business Administration (B.B.A.)
Esurance July 2006 - Present
Allstate Insurance November 1998 - September 2005
Skills
Legal Liability, Subrogation, Claim, Property & Casualty..., Claims Management, Insurance, Social Work, Claims Auditing, project manag, Change Management, Microsoft Excel, PowerPoint, Company Newsletters, Employee Training, Microsoft Office, Property Damage, Casualty, Social Services, General Insurance, Liability, Claim Investigation, Process Improvement, Litigation Management
Education
Arizona State University 1996 — 1998
Masters, Social Work
University of Arizona 1992 — 1995
BA, BS, Psychology, Interpersonal Relations
Casa Grande Union High School 1986 — 1990
American Family Insurance January 2015 - Present
ACCC August 2014 - January 2015
Esurance May 2014 - August 2014
Esurance June 2013 - June 2014
Blondies Salon/Body June 2011 - June 2013
Mesa Community College August 2012 - December 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Teamwork, HTML, Event Planning, Facebook, Editing, Marketing Communications, Team Building, Leadership Development, Administrative..., Customer Service, Sales, Public Speaking, Training, Coaching, Leadership, Marketing, Social Media, Insurance, Management, Negotiation, Contract Negotiation, Customer Satisfaction, Social Networking, Time Management, Liability, Process Improvement, Claim, Property, Outlook, Account Management, Social Media Marketing
Education
Arizona State University 2013 — 2015
Bachelor of Applied Science (BASc), Communication & Culture, Junior
Mesa Community College 2010 — 2012
Associate of Arts (A.A.), Communication, General
Mesa High School 1999 — 2002
High School Diploma, General Studies
Insurance Claims Management, Inc. January 2015 - Present
Insurance Claims Management, Inc. March 2014 - Present
Esurance June 2006 - June 2013
OneBeacon Insurance 2001 - 2006
Progressive Insurance 2000 - 2001
Skills
Claim, Strategic Planning, Property, Claims Management, Liability, Casualty, Legal Liability, Subrogation, Property Damage, Litigation Management, Claim Investigation, Process Improvement, Claims Resolution, Liability Analysis, Claims Handling, Business Analysis, Vendor Management, Change Management, Insurance Law, Customer Satisfaction, Business Strategy, Call Centers, Fraud, Performance Management
Education
Azusa Pacific University 1984 — 1988
BA, Business
Esurance March 2015 - Present
Esurance December 2012 - Present
Bellevue University August 2014 - Present
Esurance December 2011 - December 2012
Esurance 2008 - December 2011
Esurance 2007 - 2008
Esurance January 2005 - 2007
Skills
Call Centers, Management, Leadership, Process Improvement, Customer Retention, Product Management, Property & Casualty..., Customer Service, Customer Experience, Business Strategy, Employee Engagement, Operations Management, Team Building, Coaching, Customer Satisfaction, Building Customer..., Organizational..., Analysis, Training
Education
Bellevue University 2010 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Sioux Falls 2007 — 2009
Bachelor's degree, Business Administration and Management, General
RAPP July 2014 - Present
troconnell.com April 2010 - Present
Chemistry Club (formerly Engine Company 1) June 2013 - June 2014
Young and Hungry creative December 2011 - July 2013
Esurance April 2006 - July 2010
Skills
Interaction Design, Web Design, Art Direction, Graphic Design, After Effects, Adobe Creative Suite, ActionScript, Creative Direction, Advertising, User Interface, Adobe Photoshop, Typography, Engaging in Fisticuffs, Flash, Interactive Advertising, Digital Media
Education
Academy of Art University 2010 — 2013
MFA, Advertising - Art Direction
San Francisco State University 2004 — 2006
BFA, Induistrial Design with emphasis on Visual Communications.
Phoenix Fashion Week May 2015 - Present
Esurance August 2013 - Present
Verifications, Inc. July 2012 - April 2013
Good Works November 2011 - March 2012
Skills
Microsoft Excel, Sewing, Photoshop, Social Media, Styling, Microsoft Office, Pattern, Fashion, Mac, Marketing, Textiles, Trend Analysis, PowerPoint, Tech Packs, Event Planning, Trend, Illustrator, Fashion Shows
Education
Grand Canyon University 2013 — 2016
Bachelor's degree, Entrepreneurial Studies
FIDM 2010 — 2012
Associate of Arts (A.A.), Apparel Industry management
Arizona State University
Esurance January 2013 - Present
GEICO September 2009 - January 2013
West Asset Management February 2008 - March 2009
Macy's October 2006 - September 2007
Comcast Cable January 1998 - May 2006
Skills
Cosmetics, Customer Service, Customer Satisfaction, Customer Retention, General Administrative..., Property & Casualty..., Property Claims, Claims Handling, Computer Proficiency, Makeup Artistry, Microsoft Excel, Microsoft Word, Microsoft Exchange, Microsoft Office 2007, PowerPoint, Atlas, ICOMS, CSG, Mainframe, ECF, Call Center, Sales Management, receptionist, Receptionist Duties, Answering Telephones, Communication Skills, Multitasking Skills, Time Management, Writing, Outstanding verbal, Pay Close Attention to..., Organization &..., Conflict Resolution, Sales, Switchboard, Secretarial Skills, Singing, Childcare, Child Development, Outstanding...
Education
DeVry University-Illinois 2005 — 2006
Bachelor's degree, Human Resources Management/Personnel Administration, General, Senior
Atlanta Metropolitan College 1997 — 1999
Associate of Science (A.S.), Psychology
Northside High School 1986 — 1990
High SchoolDiploma, Performing Arts
Esurance March 2014 - Present
Guitar Center December 2011 - March 2014
Beachbody March 2011 - December 2011
20th Century Fox July 2009 - March 2011
NBC Universal April 2006 - December 2008
Executive Consulting 2003 - 2006
Cap Gemini Ernst & Young 2000 - 2003
Skills
Interviewing, Technical Recruiting, Supplier Negotiation, Contract Management, Management, Contract Recruitment, College Recruiting, Graduate Recruitment, Recruitment Training, Recruitment Advertising, Internet Recruiting, Retail, Digital, Online Research, Training, Social Networking, Interviews, Applicant Tracking..., Personnel Management, Onboarding, Temporary Placement, Recruiting, Benefits Negotiation, Employee Relations, Succession Planning, Human Resources, Talent Acquisition, Screening Resumes, Strategy, Performance Management, HRIS, New Hire Orientations, Workforce Planning, Taleo, Deferred Compensation, Resume Writing, Sourcing, Talent Management, Executive Search, Leadership, Search, Staffing Services, Employee Engagement, PeopleSoft, Employer Branding, Temporary Staffing, Permanent Placement, Employee Benefits, Employee Training, Cold Calling
Education
California State University-Long Beach 2007 — 2007
Certification, Human Resource Management
Carson-Newman University 1987 — 1991
Bachelor, Music Education
Anderson University (SC) 1986 — 1988
AFA, Music Education
Sister Gypsies LLC January 2011 - Present
Arizona Grand Resort February 2014 - January 2015
Esurance August 2013 - December 2013
American Victory Inc. 2009 - August 2013
Ajilon January 2007 - January 2009
Carefree Resort & Conference Center March 2004 - April 2007
ResCare March 2003 - March 2004
Skills
Recruiting, Talent Management, Corporate Communications, Operations Management, Employee Benefits, Training, Human Resources, Leadership, Team Building, Personnel Management, Temporary Placement, Management, Hiring, Interviews, Employee Relations, Sourcing, Applicant Tracking..., New Hire Orientations
Education
Arizona State University 2011 — 2014
Bachelor’s Degree, Psychology
Esurance August 2012 - Present
Loyola University Chicago May 2012 - August 2012
Allstate Insurance June 2006 - August 2012
Allstate Insurance September 2004 - June 2006
Allstate Insurance October 2000 - September 2004
Best, Vanderlaan & Harrington June 2000 - October 2000
Allstate Insurance June 1998 - June 2000
Skills
Litigation, Litigation Management, Commercial Litigation, Trials, Dispute Resolution, Employment Law, Claim, Insurance, Torts, Legal Issues, Legal Compliance, Management of Outside..., eDiscovery, Project Management, Employment Litigation, Complex Litigation, In House Counsel, Risk Management, Trial Experience, Compliance, Regulatory Affairs, Product Development, Lecturing, Alternative Dispute..., Contract Negotiation, Property & Casualty..., Legal Research, Arbitration, Legal Writing, Liability, Insurance Law, Civil Litigation, Mediation, Motions, Underwriting, Contract Law, Employment..., Trial Practice, Corporate Law, Litigation Support
Education
Chicago-Kent College of Law, Illinois Institute of Technology 1996 — 2000
JD, Law
Ball State University 1992 — 1996
BS, Political Science
William Fremd High School 1988 — 1992
Match.com 2013 - Present
Match.com 2011 - 2013
Match.com 2011 - 2011
Esurance 2009 - 2011
Esurance 2007 - 2009
Esurance 2004 - 2007
Skills
Email Marketing, Information Design, A/B testing, E-commerce, Analytics, Web Analytics, Product Management, Digital Marketing, User Experience, Project Management, Management, Marketing, Online Marketing
Education
Bentley University
BS, Information Design
University of San Francisco - Masagung Graduate School of Management
MBA
Esurance December 2011 - Present
Esurance February 2007 - December 2011
Progressive Insurance January 2005 - February 2007
SalmonTrade Appraisals August 2003 - January 2006
GEICO February 2000 - August 2003
Skills
Customer Service, Research Project..., Team Leadership, Microsoft Excel, Web Design, Insurance, Claim, Claims Management, Property & Casualty..., Negotiation, Process Improvement, Casualty, Call Center, Customer Satisfaction, Team Building, Coaching, Vendor Management, General Insurance, Visio, New Business Development, Performance Management, Employee Benefits, Employee Relations, Automobile, Networking, Liability, Call Centers, Management, Training, Operations Management, Project Management, Account Management, Customer Retention
Education
American InterContinental University 2010 — 2011
AABA, Business Administration
Ashford University 2007 — 2010
Esurance July 2014 - Present
Cognizant Technology Solutions April 2013 - July 2014
Travelers July 2011 - April 2013
Larsen & Toubro Infotech November 2009 - April 2013
Mahindra Satyam June 2006 - November 2009
Skills
Business Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, SDLC, Gap Analysis, Business Process, Functional..., Data Warehousing, Visio, Software Project..., Agile Methodologies, Business Intelligence, Solution Architecture, User Acceptance Testing
Education
Andhra University 2002 — 2006
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
AICPCU/IIA
Diploma in General Insurance, General Insurance
Esurance March 2013 - Present
Best Buy July 2012 - February 2013
Best Buy May 2010 - June 2012
Steak n Shake June 2004 - April 2007
Skills
Sports Coaching, Offer Creation, Team Leadership, Investigation, Customer Experience, Personal Injury, Insurance, Sales, Negotiation, Settlement, Torts, Sports, Analysis, Legal Writing, Data Analysis, Sports Marketing, Sports Management, Insurance Adjusting, Legal Research, Loss Prevention, Retail, Customer Satisfaction, Customer Service, Retail Sales, Profit, Microsoft Office, Merchandising, Inventory Management, Cashiering, Inventory Control, POS, Planograms, Time Management, Store Management, Customer Retention
Education
Arizona Summit Law School 2013 — 2016
Doctor of Law (JD), Law
Arizona State UniversityExp. Grad 2011 — 2012
Master’s of Science, Sociology
Arizona State University 2007 — 2011
Bachelor of Science, Political Science, 3.3
State Street December 2013 - Present
State Street April 2012 - December 2013
State Street July 2010 - March 2012
State Street February 2009 - July 2010
State Street August 2008 - February 2009
State Street May 2007 - August 2008
State Street January 2007 - May 2007
State Street August 2006 - January 2007
Esurance October 2004 - August 2006
BRMS June 2003 - October 2004
Skills
Talent Management, Offshoring, Employee Engagement, Excel, TLM, Risk Management, Reconciliation, Team Leadership, Cross-cultural, Technical Training, Process Migration, Business Process..., Strategic Thinking, Thinking Outside The Box, Critical Thinking, Staff Development, Results Oriented, Collaborative Leadership, Project Planning, Project Implementation, MS Office Suite, Inclusion, Process Improvement, Microsoft Excel, Account Reconciliation, Analysis, Mutual Funds
Education
American River College
Sierra College
University of Phoenix
Esurance October 2013 - Present
Phoenix Zoo February 2013 - Present
Skills
Conservation Biology, Microsoft Office, Reading Comprehension, Wildlife Conservation
Education
Arizona State University 2008 — 2012
Bachelor's Degree, Conservation Biology, 3.73
Esurance March 2013 - Present
MAPFRE U.S.A. Corp. November 2010 - March 2013
Starbucks Coffee Company April 2007 - May 2010
State Farm Automobile Insurance Company June 1998 - July 2004
Half Hollow Hills Community Library June 1992 - June 1998
Gap Inc. December 1995 - December 1997
Skills
Arbitration, Litigation, Recruiting, Leadership, Customer Service, Claim, Coaching, Insurance, Negotiation, Time Management, Claims Management, Property & Casualty..., Subrogation, Casualty Insurance, Liability
Education
Adelphi University 1994 — 1998
BBA, Business Management / Finance
Half Hollow Hills East 1991 — 1994
Regents Diploma
Hitachi September 2014 - Present
Esurance December 2009 - September 2014
TrueBlue Inc. November 2008 - December 2009
Warner Music Group February 2008 - November 2008
Service Corporation International August 2006 - February 2008
Skills
Web Services, .NET, C#, Microsoft SQL Server, ASP.NET, Software Development, SQL, Design Patterns, Agile Methodologies, Web Applications, Web Development, SDLC, Photoshop, XML, Algorithms, Programming, Mobile Applications, AngularJS, System Architecture, Async & Parallel..., REST, NodeJS, WebAPI, Bootstrap, Apache Cordova, SignalR, OData, HTML 5, LESS, TypeScript, Azure Cloud, PhoneGap, Enterprise Systems..., Databases, Web Design, JavaScript, Data modeling and DB..., Web Applications..., jQuery, AJAX, CSS3, JSON, ASP.NET MVC, ASP.NET AJAX, Entity Framework, In memory OLTP/OLAP, HTML5, lodash, SASS, UnderscoreJs
Education
Acharya Nagarjuna University 2002 — 2006
B.Tech.
LifeCare Management Services June 2015 - Present
LifeCare Management Services July 2013 - June 2015
LifeCare Management Services February 2012 - July 2013
Texana Security May 2010 - January 2012
Commercial Metals Company December 2008 - May 2010
Dish Network July 2008 - December 2008
Esurance December 2005 - July 2008
Target Stores October 1999 - December 2005
East Valley Tribune May 2003 - December 2003
Skills
Employee Relations, Benefits Administration, Training, PowerPoint, Performance Improvement, Personnel Law, Payroll, Policy, Microsoft Word, Microsoft Excel, Employee Benefits, Talent Acquisition, Human Resources, Personnel Management, HRIS, Recruiting, Performance Management, FMLA, Management
Education
Arizona State University 2001 — 2004
Bachelor of Arts, Journalism / Mass Communications, Public Relations Emphasis
Esurance June 2006 - Present
Loansoft GHR Systems 2005 - 2006
S-B-S, Inc. June 2003 - November 2005
Emdchina Ltd. September 1997 - July 2000
Education
University of Bridgeport 2000 — 2002
Master, Computer Science
Beijing University of Technology 1992 — 1997
Bachelor, Mathematics and Its Applied Software
Esurance August 2015 - Present
TrueMed October 2012 - July 2015
SATS Technologies September 2005 - October 2012
SATS Technologies September 2004 - October 2012
Skills
Windows, PL/SQL, HTML, Adobe(Photoshop, Flash), NetSuite, Cerberus, Janus, QuickBooks, Peachtree, Visual C#, WinSCP
Education
Московский Психолого-Социальный Институт (МПСИ) 1998 — 2002
Social Psychology
CSM
Accounting
MetroMile December 2011 - Present
Esurance February 2001 - December 2011
Esurance February 2001 - December 2011
Esurance February 2001 - December 2011
eCoverage February 2000 - January 2001
Electric Insurance Company January 1997 - January 2000
Skills
Analytics, Predictive Modeling, Insurance, Business Intelligence, Product Development, Management, Marketing, Access, Analysis, Data Analysis, Pricing, Property & Casualty..., Product Management
Education
Bentley University 1993 — 1997
Bachelor of Science, Mathematics
Esurance June 2013 - Present
AAA Northern California, Nevada & Utah Insurance Exchange July 2012 - June 2013
Aon Global Risk Consulting- AGCN Dallas TX May 2010 - October 2012
Skills
Risk Management, Insurance, Underwriting, General Insurance, Property & Casualty..., Claim, Health Insurance, Claims Management, Commercial Insurance, Liability, Reinsurance, Business Analysis, Vendor Management, Relationship Management, Business Requirements
Education
Birla Institute of Technology and Science, Pilani 2000 — 2002
MBA in Insurance & Risk Management
Birla Institute of Technology
Esurance June 2008 - Present
Geico August 1999 - June 2008
Liberty Mutual Insurance June 1997 - August 1999
Skills
Workers Compensation, PIP, PIP Arbitration, PIP Litigation, Property Damage, Bodily Injury, Member of Arbitration..., Casualty, Subrogation, Liability, Liability Analysis, Injury, Personal Injury, Customer Service, Commercial Insurance, Litigation, Claim, Property & Casualty..., Claims Management, General Insurance, Insurance, Legal Liability, Arbitration, Litigation Management
Education
Southern Connecticut State University 1990 — 1994
Bachelor of Science (BS), Corporate Communication Physical Education
Becker College 1988 — 1990
Associate's degree, Physical Education Teaching and Coaching
Zenefits August 2015 - Present
Esurance November 2012 - June 2015
Arizona Rattlers Football December 2011 - October 2012
GoDaddy.com June 2004 - December 2011
Skills
Sales, Management, Customer Service, Sales Management, Online Marketing, Account Management, CRM, Business Development, Direct Sales, E-commerce, Email Marketing, Lead Generation, Leadership, Marketing, Marketing Strategy, New Business Development, Online Advertising, SEM, SEO, Salesforce.com, Social Media, Social Media Marketing, Social Networking, Start-ups, Strategic Planning, Team Building, Team Leadership
Education
Arizona State University 2006 — 2008
Communications
Arizona State University
American Family Insurance December 2012 - Present
Esurance January 2012 - November 2012
Farm Bureau Financial Services July 2011 - January 2012
Progressive Insurance May 2001 - June 2011
Education
Arizona State University
Esurance November 2014 - Present
Esurance June 2014 - November 2014
Esurance April 2013 - June 2014
GM Financial/AmeriCredit July 2012 - April 2013
GM Financial/AmeriCredit July 2012 - April 2013
Speedway Insurance February 2008 - February 2013
New York Life Insurance Company May 2011 - August 2011
Cuben Fiber January 2007 - May 2007
Fry's November 2005 - May 2006
Skills
Customer Service, Sales, Recruiting, Social Media, Selling, Teamwork, Business Planning, Insurance, Marketing, Team Building
Education
Arizona State University 2007 — 2012
Bachalor of Arts, Psychology
Howalt+McDowell Insurance, a Marsh & McLennan Agency June 2015 - Present
Bellevue University March 2009 - Present
Esurance August 2012 - June 2015
Federated Insurance December 2011 - August 2012
Esurance December 2005 - December 2011
Esurance December 2004 - December 2005
Aid Association For Lutherans May 2000 - September 2002
United States Navy August 1990 - August 1996
Skills
Management, Term Life Insurance, Training, Marketing, Insurance, Life Insurance, Sales, Coaching, Leadership, Team Building, Disability Insurance, Leadership Development, Customer Satisfaction, Account Management, Sales Management, Customer Service, Process Improvement
Education
University of Phoenix 2003 — 2005
MBA, E-Commerce
The University of South Dakota 1997 — 2000
BS, English
Bellevue University
ADS Enterprises Southwest, LLC January 2008 - Present
RealtyONEGroup - Gilbert September 2014 - Present
Banner Health May 2013 - November 2014
Banner Health December 2012 - October 2013
Esurance December 2005 - January 2008
Sentry Insurance February 1996 - December 2005
Cadillac Plastic& Chemical Corporation January 1990 - April 1995
Skills
Purchasing, Employee Relations, Merchandising, Analysis, Process Improvement, Financial Modeling, Marketing, Auditing, Management, Inventory, Strategic Planning, Supply, Vendor Management, Metal Fabrication, Budgets, Procurement, Negotiation, Business Process..., Business Development, Training, Strategy, Management Consulting, Leadership
Education
University of Phoenix 1995 — 1997
Program Certification, Human Resources Management and Services
University of Phoenix 1990 — 1992
M.A.O.M, Organizational Management
Bentley University 1986 — 1988
A.S., Management
Bentley University 1984 — 1988
B.S., Marketing
Esurance January 2013 - Present
ScreenTek, Inc. June 2010 - December 2012
GniYes! Inc. October 2008 - June 2010
Skills
Online Marketing, PPC, SEO, Digital Strategy, Google Analytics, Conversion Optimization, Marketing Strategy, Google Adwords, E-commerce SEO, Wordpress, Search Engine Ranking, SEM, Web Analytics, Search Advertising, Organic Search, Landing Page..., E-commerce, Affiliate Marketing, Digital Marketing, Lead Generation, Link Building, Google Webmaster Tools, Social Media Measurement, Online Lead Generation, Email Marketing, WordPress
Education
Arizona State University
Bachelor of Science (B.Sc.), Electrical and Electronics Engineering
Arizona State University
Master of Science (M.Sc.), Electrical and Electronics Engineering
Esurance September 2014 - Present
Affirmative Insurance June 2013 - September 2014
White Rock Energy January 2013 - May 2013
Skills
Customer Service, Field Maintenance, Customer Satisfaction, Claims Handling, Claim Investigation, Claims Resolution, Coaching, GIS, Groundwater, Environmental Consulting, Sampling
Education
Arkansas Tech University 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Geology/Earth Science, General
Carl Albert State College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Mathematics
Microsoft June 2013 - Present
Microsoft April 2011 - June 2013
Esurance May 2010 - April 2011
Skills
C++, C#, Powershell, Microsoft SQL Server, Java, JavaScript, HTML, ASP.NET, Web Services, XML, Test Automation, Agile Methodologies, Scrum, ASP.NET MVC, .NET, Software Development
Education
Universidad Autónoma de Aguascalientes
Engineer's degree, Computer Engineering
Esurance September 2011 - Present
Hildebrando March 2010 - August 2011
Freelance December 2009 - June 2011
National Institute of Statistics and Geography of Mexico (INEGI) January 2009 - February 2010
National Institute of Statistics and Geography of Mexico (INEGI) March 2007 - January 2009
Integra Consultores de Aguascalientes S.C May 2005 - April 2006
Medikas Developers January 2005 - May 2005
Skills
C#, .NET, ASP.NET, XML, AJAX, jQuery, OOP, CSS, WPF, UML, Microsoft SQL Server, Web Services, Groovy, Grails, JavaScript, HTML, MySQL, ClearCase, C++, Java, Python, HTML 5, WCF Services
Education
Universidad Autónoma de Aguascalientes 1999 — 2004
B.S. in Computer Systems, Computer Science, Systems Engineer
Esurance December 2012 - Present
Allstate November 2009 - December 2012
Progressive Insurance May 2003 - May 2009
Skills
Property Damage, Claim, Fraud, Litigation Management, Commercial Insurance, Commercial Lines, Liability, Health Insurance, Insurance, Underwriting, Property Claims, Process Improvement, Call Center, Claims Management, Property & Casualty..., Casualty, Umbrella Insurance, Employee Benefits
Education
Arizona State University 1999 — 2003
Business, Interdisciplinary Studies
Quixey July 2015 - Present
Auction.com January 2014 - July 2015
Esurance October 2010 - January 2014
Kaiser Foundation Health Plan May 2010 - October 2010
HCL Technologies June 2007 - October 2008
Standard Chartered Bank May 2006 - June 2006
Skills
Omniture, Google Analytics, A/B testing, R, Microsoft SQL Server, Tableau, Customer Retention, Customer Satisfaction, Market Research, Analytics, Competitive Analysis, Business Analysis, Forecasting, Business Intelligence, Statistics, Segmentation, Predictive Modeling, Microsoft Office, Trend Analysis, Survey Research
Education
University of California, Berkeley Extn 2009 — 2010
MBT, Finance
Amity Business School 2005 — 2007
MBA, Finance & Marketing
North-Eastern Hill University 2001 — 2004
BBA, Marketing
GoNet USA March 2014 - Present
Esurance September 2013 - March 2014
Definity First August 2012 - September 2013
Political Data, Inc. March 2013 - April 2013
BANCO DEL BAJIO January 2011 - August 2012
JCeCaV January 2010 - January 2011
Skills
Software Development, Network Engineering, Network Security, Server Administration, Java, MySQL, Linux, AJAX, Windows Server, PHP, .NET, JavaScript, SQL, jQuery, Programming, Microsoft SQL Server, XML, C#, Web Development, ABAP, ABAP Web Dynpro, SAP R/3, Project Management, CMMI, ASP.NET MVC, MVVM, Entity Framework, NHibernate, PostgreSQL, Vertica, Razor, HTML 5, CSS3, WCF, LINQ, Desarrollo de software, CSS, Desarrollo web, Programación
Education
Universidad de La Salle Bajío, A.C. 2007 — 2011
Bachelor's degree Computers and Systems Engineering., Computer Engineering, GPA. 3.7
MaintenanceNet August 2012 - Present
Esurance December 2011 - August 2012
Progressive Insurance March 2009 - December 2011
VMware May 2008 - September 2008
Skills
QTP, Quality Center, SDLC, SQL, Test Automation, Unix, Software Quality..., XML, LoadRunner, Test Planning, Agile Methodologies, System Testing, Quality Assurance, Regression Testing, Scrum, Testing
Education
Binghamton University 2007 — 2009
MS, Computer Science
Sardar Patel College of Engg, Mumbai 2003 — 2007
BE, Computer Engineering
Esurance November 2005 - Present
Skills
Casualty, Insurance, Liability, Licensed Property &..., Underwriting, Claim, Accident, Motorcycle insurance, Auto insurance, Casualty Insurance, Homeowners, Property, Professional Liability
Education
American River College 2005 — 2008
Associate's degree, General Studies
Esurance August 2013 - Present
SONIFI Solutions, Inc. September 2002 - August 2013
Skills
Customer Service, Process Improvement
Education
Bellevue University 2012 — 2014
Bachelor of Science (B.S.), Business Analysis and Management
Southeast Technical Institute 2000 — 2002
Associate of Arts and Sciences (AAS), Electronics Technology
Duncan/Channon August 2015 - Present
KERN & COPY - A Creative Consultancy 2005 - Present
Chuggles Original Cornhole Decals May 2010 - Present
MUH-TAY-ZIK HOF-FER August 2015 - August 2015
Razorfish August 2011 - July 2015
Esurance June 2008 - May 2011
XL Marketing May 2002 - August 2005
Olinger Distributing Company May 2002 - August 2005
Chrysler May 2001 - August 2001
Skills
Advertising, Art Direction, User Experience, Creative Direction, Graphic Design, Interaction Design, Illustrator, Adobe Creative Suite, Integrated Marketing, Creative Strategy, Interactive Advertising, Branding & Identity, Typography, User Interface Design, Concept Development, Web Design
Education
Academy of Art University 2005 — 2008
MFA, Advertising Art Direction
Purdue University 1996 — 2001
Computer Graphics, Interactive Multimedia
Atlas Financial Holdings, Inc. March 2012 - Present
Esurance August 2007 - March 2012
Liberty Mutual Insurance Co June 2004 - June 2007
Liberty Mutual Insurance Co May 1998 - June 2004
Skills
Litigation, Personal Injury, Mediation, Trials, Civil Litigation, Courts, Appeals, Liability, Insurance, Personal Injury...
Education
Adelphi University 2003 — 2007
Bachelors, Business Management & Communications
Esurance September 2013 - September 2014
LA Fitness June 2013 - September 2013
Millennium Partners Sports Club Management LLC February 2013 - June 2013
Town Sports International May 2012 - February 2013
Town Sports International July 2009 - February 2013
Skills
Personal Training, Training, Fitness, Public Speaking, Strength Training, Fitness Training, Wellness, Team Building, Weight Training, Nutrition
Education
Berklee College of Music 2005 — 2008
Songwriting
Esurance February 2013 - Present
University of Phoenix July 2008 - February 2013
Home Loan Network May 2004 - February 2008
Skills
Performance Consulting, Performance Improvement, Sales Management, Staff Development, Instructor-led Training, Instructional Design, ADDIE, Higher Education, Mortgage Lending, Captivate, Articulate Suite, Microsoft Office, Adobe Connect, WebEx, Live Meeting, Employee Training, Distance Learning, Organizational..., Leadership, Team Building, E-Learning, Adult Education, Coaching, Training, Leadership Development, Public Speaking, Management, Career Development, Performance Management, Workshop Facilitation, Team Leadership, Training Delivery, Enrollment Management, Change Management
Education
University of Phoenix 2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General, 3.92 GPA
Arizona State University 1999 — 2000
Esurance March 2014 - Present
Carnegie Endowment for International Peace - Carnegie Middle East Center June 2013 - December 2013
United Infrastructure Projects January 2011 - August 2012
Economic and Social Council June 2010 - August 2010
Skills
Proposal Writing, Research, Project Management, International Relations, Social Media, MS Project, Technical Writing, Photoshop, Event Planning, Prezi, HTML Coding, Public Relations, Middle Eastern Studies, Community Outreach, Database Administration, Video Editing, Politics, Government, NGOs, Arabic, Project Planning, Internal & External..., LinkedIn
Education
George Mason University 2006 — 2010
Bachelor of Arts (BA), Global Affairs, with a concentration in Global Economy and Management, 3.5
American University in Dubai 2007 — 2008
Study Abroad Program
Orbitz Worldwide November 2013 - Present
Esurance January 2013 - November 2013
Dunn Solutions Group May 2011 - January 2013
College of Business Administration, UIC December 2009 - May 2011
Skills
PostgreSQL, QlikView, Salesforce.com, Agile Methodologies, Requirements Gathering, Business Intelligence, Web Intelligence, Software Documentation, Universe Design, Business Objects, Databases, UML, Business Intelligence..., User Acceptance Testing, Microsoft SQL Server, Xcelsius 2008, Oracle 10g/11i, Dashboard Design, UML Modeling, UAT, SQL 2008, Hive, Shell Scripting, Data Analysis
Education
University of Illinois at Chicago 2009 — 2011
Master of Science, Computer Science
Anna University 2005 — 2009
Bachelor of Technology, Information Technology
Fiserv July 2015 - Present
Project Management Institute 2014 - Present
Esurance January 2013 - July 2015
Impact Media SD April 2008 - January 2013
Page Technology Group, LLC 2010 - 2011
UniqueScreen Media, a Cinedigm Company September 2002 - 2008
Skills
Marketing, New Business Development, Sales, Email Marketing, Strategic Planning, Lead Generation, Management, Sales Management, Marketing Strategy, Team Building, B2B, Account Management, Business Development, Integrated Marketing, Leadership
Education
Augustana College (SD)
Bachelor's Degree, Accounting & Business, Concentrations in Computer Science and Health Administration
Missouri Southern State University
Accounting, History, Psychology
University of Minnesota-Twin Cities
Engineering
Esurance November 2014 - Present
Microsoft May 2014 - November 2014
Humana August 2013 - May 2014
Cognizant Technology Solutions November 2007 - August 2013
Skills
ASP.NET, SDLC, Requirements Analysis, Web Services, Oracle, .NET, WCF, C#, Software Project..., XML, SQL, VB.NET, ASP.NET MVC, Web Applications, SOA, ASP.NET AJAX, Microsoft SQL Server, Entity Framework, JavaScript, Agile Methodologies, Business Intelligence, Agile Project Management, Databases, Software Development, Object Oriented Design, WCF Services, HTML, Architecture, JSON, Object Oriented Modeling, Agile & Waterfall..., UML, Design Patterns, MVC, HTML 5, CSS3, jQuery, Windows Azure, AJAX, AngularJS, KnockoutJS, Kendo, ASP.NET Web API, HTML5, Bootstrap, CruiseControl, WPF, REST, TFS, IIS
Education
Bharati Vidyapeeth 2003 — 2007
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering, First Class
the atreyee english medium school 1990 — 2002
CBSE, High School/Secondary Certificate Programs
University of California, Irvine December 2010 - Present
Esurance January 2010 - July 2010
Jamba Juice January 2006 - April 2009
Skills
Ceridian, Microsoft Excel, Customer Service, Microsoft Office, PeopleSoft, Microsoft Word, PowerPoint, Process Scheduler, Team Leadership, Project Management, Team Building, HRIS, Process Improvement, Leadership, Employee Benefits, Human Resources, Research, Employee Relations, Social Networking, Retail, Budgets, Accounting, Public Speaking
Education
Ashford University 2010 — 2013
BA, Buisness Administration / Human Resurces
Liberty Mutual Insurance June 2015 - Present
Esurance May 2014 - December 2014
Yelp January 2014 - March 2014
Revana, formerly Direct Aliance Corp. October 2003 - December 2013
Citi Group, Inc. January 2000 - December 2003
American Income Life Insurance Company January 1995 - January 2000
Skills
Values & Culture, Policy Management, Ethics & Compliance..., Issue Intake &..., Case Management, Reporting & Analytics, Policy, Leadership Development, Case Managment, Governance, Lead Generation, Human Resources, Risk Management, Cloud Computing, Coaching, Talent Acquisition, Salesforce.com, Management, Account Management, Consulting, SaaS, Sales, Direct Sales, CRM, Cold Calling, Solution Selling, Selling, Sales Process, Business Development, Strategy, B2B, Enterprise Software, Strategic Partnerships, Leadership, Call Centers, Sales Operations, Sales Management, Customer Retention, Analytics, New Business Development, Vendor Management, Sales Presentations, Integrated Marketing, Competitive Analysis, Start-ups, Product Marketing, Email Marketing, Channel Partners, Marketing, Cross-functional Team...
Education
Arizona State University 1978 — 1983
Bachelor of Business Administration (BBA), Business Administration and Management, General
Esurance March 2015 - Present
Sioux Falls Canaries Baseball / Sioux Falls Sports March 2014 - September 2014
Sioux Falls Stampede Hockey / Sioux Falls Sports September 2013 - April 2014
Sioux Falls Canaries Baseball / Sioux Falls Sports May 2013 - September 2013
Best Buy August 2006 - July 2013
Barack Obama Election Campaign May 2008 - November 2008
Tom Daschle US Senatorial Re-Election Campaign May 2004 - November 2004
Skills
Sports, Sales, Marketing, Customer Service, Social Media, Sales Management, Marketing Strategy, Advertising, Business Planning, Management, Retail, Editing, Computer Graphics Design, Promotions, Excellent Communication..., Proficient in Microsoft..., Able to work as a team, Communication, Microsoft Office, Social Networking, PowerPoint, Public Speaking
Education
Augustana College (SD) 2008 — 2014
Bachelor of Business Administration (BBA), Sports Management, Business Administration, Sports Management
Lincoln High School 2004 — 2008
Stay at Home Mom April 2014 - Present
Esurance January 2008 - April 2014
Skills
Property & Casualty..., Insurance, Casualty, Liability, General Insurance, Customer Service
Education
Augustana College (SD) 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business/Communications
Webster High School
Kelley Blue Book February 2014 - Present
Live Nation September 2011 - February 2014
Web Advanced October 2010 - September 2011
Walt Disney Internet Group January 2008 - October 2010
The Buddy Group January 2006 - January 2008
International Aquatic Trades (Hotline Wetsuits and Doc's Proplugs) October 2005 - December 2005
Esurance July 2005 - September 2005
Russ Reid Company September 2004 - December 2004
Campbell Mithun June 2004 - August 2004
Skills
Digital Media, Digital Strategy, Digital Marketing, SEM, Web Analytics, Interactive Marketing, Omniture, Content Strategy, Social Media, Integrated Marketing, Monetization, SEO, Social Media Marketing, Email Marketing, New Media, User Experience, Analytics, E-commerce, Web Project Management, Content Management, CRM, Product Marketing, Product Management, Information Architecture, Interaction Design, Mobile Marketing, Blogging, Mobile Advertising, Marketing, Brand Development, Mobile Applications, Online Marketing, Google Analytics, Product Development, Mobile Devices, Strategic Partnerships
Education
Scrum Alliance 2013 — 2013
Certified Scrum Product Owner
Otis College of Art and Design 2011 — 2011
Introduction to Graphic Design
Art Center College of Design 2009 — 2010
Invention Innovation
University of California, Santa Cruz 2001 — 2005
Politics, Emphasis on International Politics
Acalanes High School 1997 — 2001
Unifi-Mobile December 2013 - Present
WOW! Internet, Cable & Phone March 2013 - Present
Knology November 2012 - March 2013
Midcontinent Communications September 2012 - December 2012
Wells Fargo November 2007 - July 2010
Esurance May 2004 - October 2007
Capital One (Formerly Household Bank) June 2003 - September 2003
Citi March 1997 - January 2001
Skills
Manufacturing, Marketing, Invoicing, Technical Support, Apple OS, Troubleshooting, VoIP, Sales Management, Retail Banking, DNS, Software Installation, Operating Systems, Training, TCP/IP, Windows, Routers, Linux, IP, Internet Troubleshooting, Sales, Customer Service, Mortgage Banking, Management, Collections, Quality Assurance, Insurance, Switches, Process Improvement, Technical Services, Property & Casualty..., Information Technology, Wireless, Data Entry
Education
National American University 1997 — 1999
Bachelor of Business Administration (BBA), Information Technology Project Management, 3.2
Stewart School 1996 — 1997
Cosmestologist, Cosmetology, Barber/Styling, and Nail Instructor
Horace Mann High School 1986 — 1990
Diploma, General Studies
Esurance November 2013 - Present
ProTix Inc April 2009 - August 2012
Whole Foods MarketTempe September 2007 - October 2008
SafewayAhwatukee June 1999 - September 2007
Skills
Long-term Customer..., Customer Service, Sales, Hospitality, Entertainment, Festivals, Live Events, Marketing, Microsoft Office, Illustrator, Photoshop, Digital Media, Mad Mapper, Media Installation, Interactive Media..., Projection Mapping, Max MSP, Arduino, Processing, Digital Modeling, Rapid Prototyping, Laser Cutting, 3D Printing, Rhino 3D, 3D Data Capture, GeoMagic, 123D Catch, Product Design, Multimedia, Interactive Design, Binaural Audio Space, Research, Team Leadership, Teamwork, Event Management, Event Planning
Education
Arizona State University 2009 — 2013
Bachelor's degree, Digital Culture: Design Studies
Arizona State University 2009 — 2013
Bachelors, Design Studies
Mesa Community College 2005 — 2007
Associates; Associates, Arts; General Studies
Northern Arizona University 2003 — 2004
Prudential Financial April 2012 - Present
Esurance March 2012 - March 2012
ACE Group June 2011 - August 2011
Skills
Financial Modeling, Actuarial Science
Education
State University of New York at Binghamton 2007 — 2011
Bachelor of Arts (B.A.), Mathematics
Stuyvesant High School 2003 — 2007
AGIS Network May 2007 - Present
Wells Fargo November 2013 - May 2015
Esurance March 2013 - June 2013
Wells Fargo January 2012 - March 2013
New America Media April 2005 - October 2011
Shadow Realm design 2000 - 2005
Mossbird 2002 - 2004
Promotion X-press 1999 - 2000
Skills
Dreamweaver, Usability Engineering, Paper Prototyping, Design Strategy, Illustrator, InDesign, Photoshop, Adobe Fireworks, Interaction Design, User Experience, Illustration, Multimedia, Graphic Design, Graphics, Web Design, User Interface Design, User Experience Design, Newsletters, Usability Testing, User Interface, Layout, Wireframes, CSS, Flash, Usability, OmniGraffle, Visual Design, Information Architecture, After Effects, Corporate Identity, Logo Design, Information Design
Education
Academy of Art University 2001 — 2006
Bachelor of Fine Arts, Graphic Design
Silicon Valley College 1995 — 1998
Associate of Art, Graphic Design
Diablo Valley College 1995 — 1996
bavc
Esurance Senior Manager Sales and Customer ServiceIntelliQuoteMarch 2011 - April 2012
HealthCompare August 2009 - January 2011
eHealth Insurance November 2007 - August 2009
Alpine Access September 2004 - July 2007
NoteWorld May 2002 - September 2004
Frontier Communications January 2000 - April 2002
Cable & Wireless 1998 - 1999
MCI Telecommunications 1994 - 1998
MCI Telecommunications 1990 - 1994
Education
Arizona State University 1975 — 1977
BS, Marketing
LPL Financial October 2009 - Present
Esurance August 2009 - October 2009
Esurance October 2007 - August 2009
Esurance July 2006 - October 2007
Conifer IT October 2005 - July 2006
Computer Data Circuit Inc. June 2004 - September 2005
Skills
WCF, TFS, C#, T-SQL, Microsoft SQL Server, LINQ, Agile Methodologies, ASP.NET, Web Services, .NET, ASP.NET MVC, SQL, SSIS, Software Development, Software Documentation, WPF, IIS, Requirements Analysis, SDLC
Education
Arizona State University 2001 — 2004
Pandit Ravishankar Shukla University 1997 — 2001
Holy Cross Convent School 1981 — 1995
Esurance April 2012 - Present
Progressive Insurance June 2009 - April 2012
Mobile Discovery June 2009 - September 2009
Momentive Performance Materials February 2009 - May 2009
Cognizant Technology Solutions May 2007 - May 2008
Skills
SDLC, Requirements Analysis, QTP, Quality Center, Requirements Gathering, Business Analysis, SQL, User Acceptance Testing, Software Quality..., Testing, Test Planning, Agile Methodologies, IVR, Property & Casualty..., Claims Handling, Test Automation, Data Warehousing, Visio, XML, Business Intelligence, Databases, Microsoft SQL Server, Quality Assurance, Analysis, Test Cases, Manual Testing, Analytics, ETL, Regression Testing, Waterfall, System Testing, Cross-functional Team..., Business Requirements, Defect Tracking, Test Management, Test Strategy, Agile Project Management, Performance Testing, Software Project..., VBScript, TFS, Scrum, HP QTP, Selenium, HP Quality Center
Education
Weatherhead School of Management at Case Western Reserve University 2008 — 2009
Masters, Engineering and Management
Anna University 2003 — 2007
B.E, Electrical and Electronics
Ahobila Mutt Oriental 2001 — 2003
Higher Secondary, Physics, Chemistry, Mathematics, Computer Science
Vidyodaya Matriculation Academy 1993 — 2000
Hewlett-Packard January 2013 - January 2014
Hewlett-Packard January 2012 - January 2013
Hewlett-Packard September 2010 - November 2011
Esurance June 2008 - August 2008
HCL Hewlett Packard March 2008 - April 2008
GEICO November 2005 - November 2007
GEICO May 2004 - November 2005
GEICO March 2001 - May 2004
Sacramento County - Department of Human Assistance July 1990 - February 2001
Skills
Troubleshooting, Software Documentation, Disaster Recovery, Testing, Project Management, Servers, Technical Support, Analysis, Training, Hardware, Software Installation, Business Process, Team Building, Microsoft Office, Information Technology, Integration
Education
MTI College of Business and Technology 2000 — 2000
MCSE, Microsoft Certified Systems Engineer
American River College
AA, Liberal Arts
University of California, Davis 1998 — 1999
Professional Level Certificate, Project Management
Esurance October 2011 - Present
Cost U Less Ins August 2009 - September 2011
Skills
Sales, Insurance, Underwriting, Property & Casualty..., General Insurance, Commercial Insurance, Liability, Casualty Insurance, Claim, Customer Service, Call Centers, Software System Analysis
Education
American River College 2014 — 2016
Computer Science, Software Programmer/Developer
Topgolf January 2015 - Present
V.I.P. Mortgage, Inc. August 2014 - January 2015
Esurance February 2014 - August 2014
QBE Insurance February 2011 - February 2014
Corona Baptist Church January 2011 - May 2012
Desert Schools Federal Credit Union January 2010 - January 2011
TPC of Scottsdale 2006 - 2010
Skills
Customer Service, Insurance, Team Building, Call Centers, Business Analysis, Strategic Planning, Public Speaking, Leadership, Hospitality, Sales, Social Media, Social Media Marketing, Event Management, Marketing, Event Planning, Microsoft Office, Training
Education
Arizona Christian University 2007 — 2008
Bachelor's Degree
Scottsdale Community College 2005 — 2007
Associate's Degree
Horizon High School 2000 — 2004
High School
ALLSource Solutions September 2014 - Present
Seebeck Technology, Inc. October 2011 - Present
TD Ameritrade October 2008 - October 2011
ING March 2006 - September 2008
Bank of America November 2002 - March 2006
Epicentric May 2000 - October 2002
Esurance 1999 - 2000
Technology House, Inc. 1998 - 1999
University of Texas at El Paso 1994 - 1998
US Army October 1983 - October 1987
Skills
Risk Management, Process Improvement, Six Sigma, Program Management, Strategic Planning, Operations Management, Portfolio Management, Change Management, Banking, Project Management, Cross-functional Team..., Product Management, Business Process..., Business Strategy, Financial Services, Entrepreneurship, Mergers & Acquisitions, Strategy, Management, Management Consulting, Business Planning, Executive Management, Leadership, Finance, Competitive Analysis, Analysis, Training, Business Analysis, Business Process, Team Building, Project Portfolio..., Integration, Lean Manufacturing, Strategic Partnerships, Coaching, Business Development, Start-ups, Vendor Management, Outsourcing, Process Engineering, CRM, Analytics, Team Leadership, Contract Negotiation, Business Intelligence, Product Development, Forecasting, Budgets, Project Planning
Education
Arizona State University 1990 — 1994
Ph.D.
Arizona State University 1988 — 1990
Bachelor of Arts (BA)
Arizona State University 1988 — 1990
Bachelor of Arts (BA)
Austin Peay State University 1986 — 1987
Associate of Arts (A.A.)
Zenefits May 2015 - Present
Esurance August 2014 - May 2015
Esurance November 2013 - August 2014
Esurance April 2013 - November 2013
GoDaddy March 2011 - March 2013
GoDaddy August 2010 - March 2011
GoDaddy September 2009 - August 2010
Hanley Wood August 2008 - October 2008
Hanley Wood Market Intelligence January 2007 - August 2007
Hanley Wood Market Intelligence May 2005 - December 2006
Skills
Management, Analysis, Cross-functional Team..., Leadership, Marketing, Market Research, Team Building
Education
Arizona State University - W. P. Carey School of Business 2000 — 2004
B.S., Management
University of Economics, Prague
Fixtro March 2012 - Present
Esurance August 2007 - March 2012
Wireless Cellutions August 2007 - December 2010
Deemark Health Care Ltd. July 2006 - August 2007
Education
Delhi University 2003 — 2006
Bachelors, Accounting
Jesus and Mary College 2003 — 2006
BS, Accounting
The Climate Corporation December 2014 - Present
The Climate Corporation October 2011 - December 2014
Dev Bootcamp June 2014 - October 2014
eSurance July 2008 - October 2011
Fireman's Fund Insurance Company June 2005 - July 2008
Skills
Ruby, Agile Methodologies, Git, SQL, HTML, Javascript, Legal Research, Insurance, Insurance Law, Licensing, Due Diligence, Property & Casualty..., Negotiation, Customer Service, Arbitration, Mergers & Acquisitions, Ruby on Rails, CSS, PostgreSQL, jQuery, AJAX, Sinatra, Java, Corporate Governance, JavaScript
Education
Arizona State University 2013 — 2018
Bachelor of Science (BS), Software Engineering
University of Illinois College of Law 1997 — 2000
Doctor of Law (JD)
Arizona State University 1994 — 1997
BA, Economics
Esurance March 2013 - Present
Hildebrando July 2012 - March 2013
Softtek December 2011 - June 2012
Softtek June 2011 - December 2011
Softtek September 2010 - June 2011
Hildebrando Software Factory December 2008 - September 2010
IT Builder February 2007 - November 2008
INEGI November 2004 - February 2007
Active Intelligence January 2004 - July 2004
Skills
C#, WCF, TFS, LINQ, WPF, ASP.NET MVC, JavaScript, HTML, Entity Framework, XML, self-taught, hard worker, share knowledge, jQuery, ASP.NET AJAX, NHibernate, Infragistics, Design Patterns, Android Development, iBatis, NUnit, XML Schema, VSTO, MVC, HTML 5, Windows Phone 8 and 8.1
Education
Universidad Autónoma de Aguascalientes 1999 — 2004
Engineer, Computer Science
Silicon Valley Bank October 2014 - Present
Juniper Networks April 2011 - September 2014
Esurance July 2008 - April 2011
IBM March 2008 - June 2008
Google November 2006 - February 2008
Hewlett-Packard March 2003 - November 2006
Tricon Infotech Pvt Ltd August 2000 - March 2003
Skills
TCP/IP, Web Services, Shell Scripting, Agile Methodologies, Perl, XML, Unix, Software Development, SDLC, ClearCase, Unix Shell Scripting, Databases, Linux, VMware, Cloud Computing
Education
Bangalore University 1997 — 2000
MCA
Bangalore University 1997 — 2000
MCA
Esurance July 2006 - Present
Arbella Insurance 2003 - 2006
Skills
Active Directory, Disaster Recovery, Troubleshooting, VMware, Citrix, Windows Server, Windows 7, System Administration, Computer Hardware, Insurance, Commercial Insurance, Claims Handling, Claims Resolution, Claims Investigations, Auto Claims, Computer Network..., Microsoft Office, Windows XP, Management, Networking, Customer Service
Education
Microsoft Certified Professional 2007 — 2009
Microsoft Certified Professional, Information Technology
Assumption College 2000 — 2003
Master's degree, Social Rehab. Counseling
Assumption College 1994 — 1998
BA & MA
Esurance April 2007 - Present
Progressive October 2002 - February 2007
Progressive Insurance August 2003 - January 2004
Skills
Strategic Analysis, Claims, Liability, Compliance, Property Damage, Documentation, Property & Casualty..., Insurance, Process Improvement, Data Analysis, Performance Management, Customer Satisfaction, Business Analysis, Negotiation, Customer Service, Coaching, Team Leadership
Education
University of Georgia - Terry College of Business 2009 — 2011
MBA, Business
Auburn University, College of Business 1998 — 2002
BBA, Human Resource Management
Bank of America January 2012 - Present
Bank of America May 2011 - December 2011
Wells Fargo December 2010 - April 2011
Esurance October 2009 - November 2010
Tek systems September 2008 - October 2009
Ustech Solution Inc October 2006 - September 2008
ConcaveSoft Solutions April 2003 - October 2005
Skills
SSIS, SSRS, T-SQL, Microsoft SQL Server, Databases, SQL, Analysis Services, Crystal Reports, SQL Tuning, DTS, Performance Tuning, Data Analysis
Education
Bharathiar University 1997 — 2001
Engineering, Electrical and Electronics Engineering
Sri Ramakrishna Engg College 1997 — 2001
BE(EEE), Electrical & Electronics
Esurance June 2012 - Present
Orlans September 2010 - May 2012
Charter global.Inc July 2008 - September 2010
CFCI 2006 - 2008
Satyam Computer Services Ltd May 2005 - June 2006
IBM Global Services India (Pvt) Ltd. December 2004 - May 2005
Skills
ASP.NET, WCF, C#, Web Services, ADO.NET, SQL Server, VB.NET, .NET, AJAX, IIS, Visual Studio, JavaScript, VSS, jQuery, SQL Server 2000-2008, Windows Azure
Education
Bharathidasan University 2000 — 2002
M.Sc, Computers
Esurance September 2011 - Present
Northwestern Mutual Financial Network July 2010 - September 2011
SDSUG (South Dakota SAS Users Group) 2006 - August 2010
Sioux Empire Better Investing Chapter May 2005 - July 2010
South Dakota Foundation For Medical Care October 2005 - May 2010
Cigna April 2002 - October 2005
Raytheon April 2000 - June 2001
Education
University of Iowa 1996 — 1998
MA, Science Educaton
Bemidji State University 1990 — 1994
BS, Biology
Esurance May 2011 - Present
Bradford Technologies May 2008 - May 2011
ZUCA October 2008 - May 2009
FedEx Freight January 2000 - October 2007
Skills
Cross-functional Team..., Product Management, Product Development, Business Analysis, Project Management, Marketing, Start-ups, Strategic Planning, Management, CRM, Leadership, Market Research
Education
Bellevue University 2008 — 2013
MBA, Marketing/Marketing Management, General
San Jose State University 2005 — 2007
BS, Marketing
Esurance February 2012 - Present
Mercer May 2006 - February 2012
Capital One 2000 - 2005
Excel Telecommunications 1996 - 2000
Education
Amberton University 1998 — 2000
MBA, Strategic Leadership
Texas A&M University-Commerce 1991 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Esurance November 2012 - Present
CarMax June 2010 - November 2012
Skills
Sales, Business Analysis, Cold Calling, Marketing, Microsoft Excel, Customer Service, New Business Development, Customer Satisfaction
Education
Baylor University 2005 — 2009
Baylor University
2009Bachelor, Business Administration; Finance
Viagogo 2012 - Present
Ask Sponsored Listings May 2009 - December 2011
Esurance 2011 - 2012
Skills
Data Warehousing, Business Intelligence, Data Modeling, T-SQL, ETL, SSIS, Microsoft SQL Server, SSRS, OLAP, Analysis Services, Database Design, SQL
Education
AMA University 1995 — 1998
Bachelor's degree, Computer Engineering
Esurance December 2012 - Present
Esurance December 2012 - Present
Polaris Financial Technology Limited September 2010 - December 2012
Infosys 2005 - 2009
Skills
Testing, QTP, Quality Center, Test Management, Requirements Analysis, User Acceptance Testing, Test Execution, Manual Testing, Defect Tracking, Test Planning, Regression Testing, Test Strategy, Test Automation, System Testing, Functional Testing, HP Quality Center, Test Cases, Software Quality..., HP QTP, CMMI, Project Management, Testing Center of..., SDLC, Agile Methodologies, Software Project...
Education
Womens Christian College 2002 — 2005
Bachelor's degree, Physics
Esurance August 2002 - Present
Skills
Analytics, Insurance, Strategy, General Insurance, Property & Casualty..., Cross-functional Team...
Education
Bellevue University 2006 — 2007
M.S., Leadership
Bellevue University 2003 — 2004
B.S., Marketing Management
Esurance June 2013 - Present
J PMorgan Services India Ltd. June 2010 - October 2012
Dell Perot Systems June 2006 - June 2010
Skills
SDLC, Quality Center, QTP, Requirements Analysis, Test Planning, Manual Testing, Regression Testing, SQL, Testing, PL/SQL, Microsoft SQL Server, Unix Shell Scripting, User Acceptance Testing, Software Quality..., HP Quality Center, Test Cases
Education
B. M. S. College of Engineering 2002 — 2006
Bachelor's degree, Computer Science
PwC January 2015 - Present
PricewaterhouseCoopers December 2008 - Present
Mercury Insurance October 2006 - June 2007
Esurance October 2005 - August 2006
Safeway April 2000 - August 2005
Skills
Microsoft Office, Bilingual-English/Spanis..., Accounting, Microsoft Excel, Financial Reporting, Financial Analysis, Auditing, PowerPoint, Internal Controls, Financial Accounting, Customer Service, Sarbanes-Oxley Act
Education
Biola University 2008 — 2010
Bachelor of Science, Organizational Leadership
Esurance April 2014 - Present
Santa Clara University March 2013 - June 2014
@WalmartLabs September 2013 - January 2014
@WalmartLabs June 2013 - September 2013
Infosys Technologies Ltd December 2008 - August 2011
Skills
Eclipse, Microsoft SQL Server, C#, Business Analysis, Omniture, Data Analysis, Competitive Analysis, Microsoft Excel, MS SQL, MS Project, Agile Methodologies, MS Visio, SAP, C# 2.0/3.5, HTML, CSS, Information Systems, MS Visual Studio, ASP .NET, .NET, Visio, Databases, Requirements Gathering
Education
Santa Clara University - Leavey School of Business 2012 — 2014
Master of Science in Information Systems, Graduate Business Student
Anna University 2004 — 2008
Bachelor of Engineering (BE), Computer Science
TriWorth December 2014 - Present
Esurance January 2014 - January 2015
Vail Resorts September 2013 - January 2014
Regent's University London August 2012 - May 2013
Education
Regent's University London 2012 — 2013
Master of Business Administration (MBA)
Regent's University London 2011 — 2012
Masters, International Relations
Arizona State University 2007 — 2010
Bachelor, Psychology
University of Arizona 2006 — 2007
Bachelor's degree
Capital One April 2015 - Present
Capital One August 2014 - Present
Capital One May 2012 - August 2014
HSBC Card Services (Acquired by Capital One) December 2011 - May 2012
Esurance August 2011 - November 2011
University of Southern California July 2010 - May 2011
Master's and Professional Programs Office (MAPP) - USC 2010 - 2011
Skills
SAS, Analytics, Financial Analysis, Excel, Supply Chain Management, SQL Server, Six Sigma, SAP R/3
Education
University of Southern California 2009 — 2011
Master of Science, Engineering Management
Anna University 2005 — 2009
Bachelors in Engineering, Electrical Engineering
Esurance July 2015 - Present
Learning Tree International July 2013 - April 2015
AARP Foundation May 2012 - June 2013
Worldunion Properties August 2010 - September 2010
Skills
SAS, R, Microsoft Office, Matlab, C, SPSS, Visual Basic, SQL, Stata, Data Mining, Analytics, Communication, Statistics, SAS programming, Market Research, Quantitative Analytics, Analysis, Microsoft Excel, Microsoft SQL Server, Microsoft SQL Server..., Data Analysis, Statistical Modeling, Database Marketing, Marketing, Email Marketing
Education
The George Washington University 2011 — 2013
Master of Science, Statistics, 3.93/4.00
Beijing Normal University 2007 — 2011
Bachelor of Science, Management Science
Esurance March 2014 - Present
Kaiser Permanente IT April 2008 - February 2014
Delta Dental Insurance Company June 2002 - May 2006
Skills
SDLC, Healthcare Information..., Business Analysis, Requirements Analysis, Enterprise Architecture, Business Intelligence, Visio, Requirements Gathering, Integration, Software Project..., Program Management, Healthcare, IT Strategy, Vendor Management, Agile Methodologies, Project Management, Process Improvement, SharePoint, PMP, Data Warehousing
Education
Arizona State University
Master's degree, Information Technology
Esurance October 2002 - Present
Esurance January 2008 - February 2010
Esurance February 2004 - February 2008
Esurance October 2002 - February 2004
Skills
Windows 7, Windows XP Professional, Windows Server, Windows 9x, MS-DOS, Microsoft Office, Animal Care, Analysis, Swimming, Cooking, Internet Explorer, Home Care, Tortoise SVN, Nero
Education
Augustana College (SD) 1998 — 1999
English/MIS
Lennox High School
Esurance
Education
Augustana College (SD)
Bachelor's degree, Political Science and Government
Esurance August 2008 - Present
Citibank (Banamex USA) October 2006 - April 2008
Amesbury Group October 2003 - December 2005
Skills
Microsoft Office, Administration, Time Management
Education
American InterContinental University 2011 — 2012
Master, Human Resource Management
American InterContinental University 2006 — 2011
Bachelor, Business Administration/ Healthcare Management
Esurance May 2013 - Present
Esurance March 2009 - May 2013
Esurance August 2008 - March 2009
Esurance March 2007 - August 2008
Skills
Liability, Property & Casualty..., Insurance, General Insurance, Claim, Legal Liability, Health Insurance
Education
Augustana College (SD)
Bachelor's Degree, Special Education and Elementary Education
Southest Technical Institute
Associate's Degree, Graphic Communications
Esurance 2010 - Present
Esurance 2007 - 2010
Intel Corporation 2006 - 2007
McAfee December 2005 - July 2006
Skills
.NET, C#, Agile Methodologies, Web Services, ASP.NET
Education
Birla Institute of Technology and Science, Pilani
MS, Management Systems
Hindustan College of Engineering
Batchelor of Engineering, Computer Science
Esurance September 2005 - Present
Mercury Insurance August 2002 - September 2005
MCI Worldcom August 1997 - May 2002
Skills
Underwriting, Microsoft Excel, Writing, Microsoft Office, Customer Service, Mentoring
Education
American River College 2003 — 2005
Associate's degree, Paralegal Studies
California State University-Sacramento 1992 — 1997
Bachelor of Science (BS), Accounting
Esurance November 2014 - Present
Esurance March 2014 - November 2014
Esurance August 2013 - March 2014
Experis IT February 2012 - August 2013
Kessler Construction June 2009 - February 2012
Skills
Test Cases, Software Quality..., Test Planning, White Box Testing, Black Box Testing, Quality Assurance, Testing, User Acceptance Testing, Regression Testing, Web Testing, Quality Center, Test Automation, Integration Testing, Programming, VMware, SQL, C++, Windows, Unix, HTML, JavaScript, Microsoft Office, Performance Testing, System Testing, Software Development, Integration, Waterfall, Scrum
Education
Bellevue University 2012 — 2014
Master of Science (M.S.), Computer Information Systems
Colorado Technical University-Sioux Falls 2008 — 2012
Bachelor of Science (B.S.), Computer Science, 3.5
Colorado Technical University-Sioux Falls 2008 — 2011
Associate of Science (A.S.), Information Technology, 3.5
Esurance February 2013 - Present
Esurance September 2011 - February 2013
Esurance June 2011 - September 2011
Nielsen October 2009 - December 2009
University of California June 2008 - September 2009
Skills
Actuarial Science, Statistics, Linear Regression, Multivariate Analysis, Generalizd Linear Models, Neural Networks, Machine Learning, Python, R, Emblem, InsurQuote, SAS, Data Science, Logistic Regression, Categorical Data..., Predictive Modeling, Statistical Modeling, Probability, Ratemaking, Access, Predictive Analytics
Education
Hackbright Academy 2014 — 2014
Data Science: Machine Learning
California State University-Hayward 2008 — 2014
Master's degree, Statistics
Beijing Normal University
Masters, Systems Analysis
Esurance July 2013 - Present
Skills
Customer Service, Customer Satisfaction, Customer Retention, Administrative..., Customer Support, Banking, Airline Reservations, Airline Ticketing, Retail Banking, Direct Sales, Retail Sales, Call Centers
Education
American InterContinental University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Gage Park High school Chicago IL 1994 — 1998