Experience
American Advisors Group  July 2012 - Present
Karen Allen Salon and Spa   June 2010 - June 2012
Priority One Billing   June 2008 - February 2010
Master Financial, Inc.   January 2001 - March 2007

Skills
Account Management, New Business Development, Customer Service, Salesforce.com, Sales Process, Marketing, Health Insurance, Management, Document Management, Team Leadership, Compliance, Production Support, Office Administration, System Administration, Database Administration, Team Management, Training, Leadership, Outlook, Mortgage Banking, Banking, Refinance, Credit, Loans, Residential Mortgages, Loan Origination

Education
American Career College-Ontario   2007 — 2008
Certificate, Medical Insurance Specialist/Medical Biller

Experience
CDR Associates LLC, a division of Xerox Company   August 2008 - Present
CDR Associates LLC, a division of Xerox Company   February 2007 - August 2008
Master Financial Inc.   May 2005 - January 2007

Skills
Healthcare Consulting, Auditing, Project Management, Analysis, Financial Analysis, Health Insurance, CRM, Insurance, Strategic Planning, Revenue Cycle, Sales, Epic Systems, Healthcare, Management, HIPAA, Team Building, Microsoft Excel, Data Analysis, Process Improvement, Hospitals, Accounts Receivable, Budgets, Provider Relations, Access, Healthcare Information..., Healthcare Management, Customer Service, Microsoft Word, Medicaid, Healthcare Industry, Outlook, PowerPoint, Financial Reporting, Meditech, Managed Care, Visio, Medical Billing, Public Speaking, Accounting, Medicare, Software Documentation, Microsoft Office, Policy, Invoicing, Data Entry, Revenue Cycle Management, Physicians, Practice Management

Education
California State Polytechnic University-Pomona
Bachelor of Science, Finance, Real Estate, and Law

Pasadena City College

Experience
Los Padres Bank  May 2007 - August 2008
Master Financial, Inc  October 2002 - March 2007
Community West Bank  September 1997 - June 2002
Montecito Bank & Trust  April 1994 - April 1997

Skills
Skilled in mortgage..., User Experience, Calyx Point, Doc Magic,..., Financial Analysis, Banking, Financial Services, Credit, Securities, Mortgage Lending, Loans, Refinance, Home Equity Loans, Funding, Underwriting, Real Estate, Interest Rates, Closings, HUD

Education
Santa Barbara City College   1994 — 1996
Business Management, 3.8 GPA

San Marcos High School
High School Diploma, General Studies

Experience
CashCall, Inc.   November 2012 - Present
Rip Cat Records   February 2010 - Present
Eightsixty9   2001 - Present
Electra Blue Productions   2007 - November 2014
New American Funding  March 2010 - May 2012
West Coast Choppers  May 2009 - January 2010
California State University, Long Beach  February 2005 - May 2009
Z(o)asis   March 2001 - November 2002
Master Financial, Inc.   1995 - 1999

Skills
Art Direction, Logo Design, Graphic Design, Typography, Corporate Identity, Branding & Identity, Photography, Creative Direction, Web Design, Adobe Creative Suite, Art, Graphics, Brand Development, Photoshop, Advertising, Business Cards, Illustrator, Brochures, Motion Graphics, Video Production, InDesign, User Interface Design, Web Development, Social Media, Email Marketing, Dreamweaver, Illustration, User Experience, Book Design, Pre-press, Mac, Visual Communication, HTML Emails, Wordpress, Concept Development, Editorial Design, Brand Management, Copywriting, Information Graphics, Premiere, Posters, Corporate Branding, Infographics, Packaging Design, After Effects, CSS, XHTML, Video Editing, Interaction Design, Packaging

Education
California State University-Long Beach   2004 — 2009
Bachelor of Fine Arts (BFA), Visual Communication Design, Magna cum laude

Coastline Community College   2000 — 2004
Associate of Arts (A.A.), Graphic Design

Experience
ACandleGift.com   January 2014 - Present
RGP, APEX SYSTEMS, and ICONMA Consulting Groups   September 2013 - Present
Bank of America  August 2006 - May 2013
99 Cents Only Stores  2005 - 2006
Master Financial, Inc.   May 2002 - June 2005
Meyers Group  September 2000 - June 2001
Epicor Software Corporation  May 1991 - October 1999

Skills
SDLC, Process Improvement, Business Analysis, Program Management, Integration, PMP, Risk Management, Business Process, Project Portfolio..., Business Intelligence, Management, Strategy, Call Centers, Project Management, Software Documentation, Leadership, Quality Assurance, IT Management, Cross-functional Team..., Portfolio Management, Change Management, Product Management, Six Sigma, Enterprise Software, Software Development, Governance, Strategic Planning, PMO, Vendor Management, Requirements Analysis, Business Process..., Analysis, SaaS, Start-ups, Data Analysis, IT Strategy, Banking, Executive Management, Budgets, Testing, CRM, Software Project..., Finance, Access, Outsourcing, Visio, Consulting, SharePoint, Enterprise Architecture, Financial Services

Education
The University of Dallas   2006 — 2011
MBA, Information Technology, 3.8

Southern Methodist University   1980 — 1984
BA, Psychology, 3.8

Experience
Diversified Protection Systems, Inc.   March 2012 - Present
Wells Fargo Bank, NA  November 2010 - April 2011
Novelle Financial Services Inc.   March 2007 - September 2007
Lenders Direct Capital Corporation  January 2005 - February 2007
Master Financial Inc.   August 2001 - June 2004

Skills
Fire Protection, FHA, Mortgage, Underwriting, SAG, AFTRA

Education
CSUF

Fullerton College

Cypress College

Sunny Hills High School

Experience
Qsource  September 2015 - Present
Memphis Consumer Credit Association, Inc.   February 2015 - Present
Bank of America  August 2012 - June 2014
Bank of America  December 2010 - August 2012
Bank of America  February 2009 - December 2010
Suddath Relocation Systems  August 2008 - January 2009
First Bank Mortgage  April 2007 - July 2008
Northwestern Mutual  January 2007 - April 2007
Master Financial, Inc.   August 2003 - December 2006
Clothestime, Inc.   July 2002 - June 2003

Skills
Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Adobe Acrobat, ARIS, SharePoint, LPS, AS400 system, Customer Service, Project Management, Communication Skills, Policies & Procedures, Leadership, Leadership Development, Staffing, Quality Assurance, Auditing, Government Lending, Default Servicing, Legal Compliance, Vendor Management, Performance Management, Quality Reporting, Employee Training, Compliance Remediation, Analytical Skills, System Administration, User Acceptance Testing, Capacity Planning, Process Improvement, Business Process Mapping, Time Management, Management, Microsoft Office, Banking, Team Building, Social Media, Training, Analysis, Research

Education
California State University-Fullerton   2001 — 2006
Bachelor of Science (BS), Social Work & Counseling

Experience
Servicing   June 2014 - Present
American Advisors Group  January 2010 - May 2014
ZC Sterling  2008 - July 2010
Master Financial, Inc  August 2003 - 2007
MortgageIT  May 2000 - August 2003

Skills
Mortgage Banking, Underwriting, Management, Loans, Loan Origination, Mortgage Lending, FHA, Microsoft Office, Banking, Residential Mortgages, Finance, Mortgage Underwriting, Credit, Loss Mitigation, Refinance, Real Estate, Reverse Mortgages, Loan Servicing, Mortgage Servicing

Education
Westwood College   2007 — 2010
CNM

Andrews University   1988 — 1992

Experience
Bank of America  August 2007 - Present
Millennia Mortgage  December 2004 - March 2007
Master Financial Inc.   September 2001 - November 2004
Artist Direct Inc.   June 1999 - January 2001

Skills
Direct Marketing, Database Marketing, Direct Mail, Marketing Strategy, Telemarketing, Segmentation, Marketing Management

Education
University of California, Santa Barbara   1993 — 1997

University of California, Santa Barbara   1993 — 1997

Experience
Florida Air National Guard  1991 - Present
Master Financial Inc  January 2003 - April 2007

Skills
Mortgage Banking, Mortgage Lending, Underwriting, Loan Origination, Risk Management, Banking, Public Speaking, FHA, Program Management, Residential Mortgages, Team Building, Leadership, Credit, Loans, Training, Management, Process Improvement, Strategic Planning, Customer Service, Security Clearance

Education
Saint Leo University
Master of Business Administration (M.B.A.), Business Administration and Management, General

Experience
Bank of America  July 2010 - Present
Fannie Mae  August 2008 - February 2009
Millennium Mortgage Corp.   March 2007 - March 2008
Lenders Direct Capital Corporation  September 2003 - February 2007
Master Financial Inc.   August 2002 - September 2003
WELLS FARGO HOME MORTGAGE  August 2000 - August 2002

Skills
Credit, Due Diligence, FHA, Analysis, Management, Mortgage Lending, Loans, Banking, Process Improvement, Credit Analysis, Mortgage Banking, Risk Management

Education
University of La Verne   2002 — 2004
MBA, Business Administration

University of La Verne   2000 — 2002
B.A., Business Administration

Experience
Sprint  March 2011 - February 2012
Sprint Nextel  May 2008 - April 2011
Alliance Bancorp (company closure)   March 2007 - July 2007
PMI Group  June 2006 - August 2006
The Winter Group  December 2005 - April 2006
The PMI Group, Inc.   2006 - 2006
Master Financial, Inc  September 2004 - November 2005
Finance America  November 2003 - August 2004
Republic Mortgage Insurance Company (RMIC)   January 2002 - November 2003

Education
Community College of Denver   1981 — 1982
Biology

Experience
Sentinel Development Services   August 2010 - Present
Grubb & Ellis  July 2006 - August 2010
Coldwell Banker  November 2003 - July 2006
Master financial, Inc.   June 1997 - November 2003
Bank of America  September 1992 - June 1997

Skills
Certified Management..., Yardi Voyager, AvidXchange, QuickBooks, Intacct, Microsoft Excel, Microsoft Word, Photoshop, Illustrator, Dreamweaver, Access, InDesign, Commercial Real Estate

Education
California State University-Long Beach - College of Business Administration   2001 — 2009
Bachelors, Business Administration