GENEX Services, Inc.
Industry: Company
DescriptionHeadquarters: Pennsylvania, United States CEO: Peter C. Madeja VP: Robert Fornicola (Medical Bill Review Services) Executive vice president: Delphia B. Frisch Founded: 1978 Subsidiaries: ECI Holdings, LLC, SVPs: Joe Weitzman, Archie A. Anderson (Specialty Services),
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GENEX Services, Inc. Employees
GENEX Services, Inc. January 2013 - Present
Wright Risk Management June 2008 - January 2013
Altschuler & Co. June 2005 - May 2008
Skills
Customer Service, Insurance, Health Insurance, Microsoft Office, Workers Compensation, Microsoft Excel, Liability, PowerPoint, Healthcare, Microsoft Word, General Insurance, Public Speaking, Healthcare Management
Education
Molloy College 2013 — 2015
Master of Healthcare Administration (MBA) - Healthcare, Health/Health Care Administration/Management
Adelphi University 2005 — 2008
Bachelor of Business Administration (B.B.A.), Management
St. Vincent Health November 2012 - Present
GENEX Services, Inc. September 2013 - December 2013
Miller's Senior Living Community February 2009 - July 2012
UnitedHealth Group June 2011 - June 2012
St. Vincent Health December 2003 - February 2009
Skills
Healthcare, Hospitals, Nursing, Elder Care, Medicaid, Patient Safety, Medicare, Acute Care, BLS, Wound Care, Inpatient, EMR, Medication..., Medical/Surgical, Medical Terminology, Patient Education
Education
Baker College of Flint 2010 — 2013
Bachelor of Science, Health Care Administration
J. Everett Light Career Center 2001 — 2003
Licensed Practical Nurse, Nursing
GENEX Services, Inc. October 2013 - Present
n/a freelance August 2011 - Present
Einstein Medical Center Montgomery April 2008 - October 2013
Huggins Actuarial Services, Inc. May 2012 - April 2013
Chestnut Hill College January 2010 - December 2012
Skills
Microsoft Word, Microsoft Excel, Microsoft Publisher, PowerPoint, Access, Java, SMS, Organization, Efficent, Fast Learner, Critical Thinking, Accounts Receivable, Microsoft Office, Research, Time Management, Data Entry, Teaching, Customer Service, Public Speaking, Sales, Insurance, Higher Education, Healthcare, Account Management
Education
Chestnut Hill College 2009 — 2013
Bachelor of Science (BS), Mathematics and Computer Science, Senior
WellComp Managed Care Services October 2014 - Present
MtiAmerica October 2013 - October 2014
Sedgwick May 2012 - August 2013
GENEX Services, Inc. December 2010 - May 2012
Intracorp July 1992 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Windows, Outlook, Budget, C++, Teaching, C, HTML, Claim, Workers Compensation, Budgets, Insurance, Health Insurance, Healthcare, Account Management, Claims Management, Managed Care
Education
Colorado Technical University
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
CalSTRS August 2015 - Present
YuMe May 2015 - July 2015
Union Pacific Railroad May 2014 - May 2015
College Works Painting January 2014 - July 2014
Capital Public Relations January 2014 - May 2014
GENEX Services, Inc. January 2013 - December 2013
Cogent 2013 - 2013
Macy's October 2009 - December 2012
Karma Radio 2010 - April 2012
Skills
salesforce, Public Relations, Social Media Marketing, New Media, Entertainment, Public Speaking, Marketing, Event Planning, Press Releases, Media Relations, Radio, Advertising, Music, Customer Service, Social Networking, Music Industry, Audio Engineering, R&B, Record Labels, Publishing, Hip Hop, A&R, Artists, Rap, Direct Marketing, Computer Proficiency, Crisis Management, PowerPoint, Medical Diagnostic..., Microsoft Word, Microsoft Office, Campaign Management, Online Advertising
Education
California State University-Sacramento 2009 — 2014
Communications, Public Relations
Coventry Health Care May 2010 - Present
GENEX Services, Inc. September 2006 - June 2009
Concentra July 2001 - August 2006
hilton hotels April 1995 - March 2000
Skills
Workers Compensation, Claim, Insurance, Sales, Claims Management, Liability, Legal Liability, Managed Care, New Business Development, Management, Property & Casualty..., Account Management, Recruiting, Health Insurance, Medicare, Casualty, Sales Management, Employee Benefits, Claim Investigation, Commercial Insurance, Customer Service, Negotiation, Brokers, Claims, Customer Relations, Subrogation, General Insurance, Casualty Insurance
Education
College of Insurance 2003 — 2003
Study specific to Workers compensation & general liabilty, Insurance, 4.0
Hunter College 1992 — 1994
English & History
Laguardia Community College 1989 — 1992
AAS, English Language and Literature/Letters
TX Hlth Women’s Specialty Surg. Ctr. July 2009 - Present
Pinnacle Anesthesia-Southwest Pain Division January 2008 - July 2009
GENEX Services, Inc. January 2006 - January 2008
Skills
Amkai Office, Amkai..., GHN clearinghouse,..., Healthcare, Credentialing, EMR, Software Documentation, Training, Insurance, Medicine, Leadership, Human Resources, Vital Signs, Physicians, Customer Service, Process Scheduler, Medical Billing, Telephone Skills, Medicare, HIPAA, Medical Records, Medical Terminology, ICD-9, CPT, Claim, Health Insurance, PPO, Outlook, Fax, Revenue Cycle, EHR, Provider Relations
Education
Concorde Career Institute-Arlington 2007 — 2008
Medical Assistant, Medical/Clinical Assistant
Kashmere High School 1977 — 1980
Diploma, English, Math
Titan Electric May 2014 - Present
Self-employed January 1992 - Present
Riis Borg Construction May 2012 - May 2014
GENEX Services, Inc. December 2010 - November 2011
Intracorp November 2001 - December 2010
Priority Manufacturing June 1998 - June 2000
Factual Data Corporation January 1997 - January 1998
Entre Computer Services March 1994 - January 1997
Household International July 1992 - March 1994
Midas-Lin, Inc. August 1991 - July 1992
Skills
Accounts Receivable, Office Administration, Marketing Support, Accounts Payable, Account Management, Excel, Performance Excellence, Word, Access, Shorthand, Acoustic Guitar, Vocal Performance, Management, Microsoft Excel, Microsoft Word, Account Reconciliation, Financial Reporting, General Ledger, Certified Payroll, Journal Entries, Project Accounting, Payroll, Sage Timberline Office, Bank Reconciliation, Outlook, Social Networking
Education
College of DuPage
Business Administration coursework
GENEX Services, Inc. November 1997 - Present
Alexsis 1997 - 1997
Alexsis 1993 - 1997
Skills
Customer Service, Microsoft Office, Microsoft Word, Insurance, Strategic Planning, Microsoft Excel, Workers Compensation, PowerPoint, Sales, Public Speaking, Outlook, Healthcare, Claims Management, Sales Management, Negotiation, Claim, Account Management
Education
Baylor University - Hankamer School of Business 1986 — 1990
Marketing
CorVel Corporation May 2010 - Present
FairPay solutions, Inc. November 2003 - May 2010
Genex Services, Inc. 2001 - 2003
National Healthcare Resources August 2000 - 2001
Prestonwood Baptist Church June 1999 - August 2000
Skills
Customer Centricity, BPM Focused, P & L Responsible, Customer Satisfaction, Managed Care, Medical Billing, Leadership, Management, Sales, Selling, Sales Process
Education
Dallas Baptist University 1995 — 1999
BS, Exercise Physiology, Biomechanic focus
newman smith 1990 — 1994
Coastal Insurance Company, Inc. May 2015 - Present
Equian/Formerly Health Systems International January 2013 - May 2015
Health Systems International July 2010 - January 2013
Health Systems International May 2009 - June 2010
Bridgeway Medical 2007 - 2009
Fidelity Fiduciary Company, LLC May 2005 - May 2007
Directions Management Services 2001 - 2007
GENEX Services, Inc. 1998 - 2001
Directions Management Services 1994 - 1998
Liberty Mutual 1991 - 1993
Skills
Workers Compensation, Managed Care, Insurance, Healthcare, Account Management, Medicare, Health Insurance, Claim, Claims Management, Business Development, Sales, Negotiation, Strategic Planning, New Business Development, Marketing Strategy, Customer Service, Customer Retention, Marketing, Executive Management, Liability, Budgets, Management, Operations Management, Sales Operations, Team Building, Training, Case Managment, Program Management, Sales Management, Recruiting, Process Improvement
Education
Auburn University 1985 — 1989
Business Administration, Marketing
OHARA Managed Care December 2007 - Present
GENEX Services, Inc. December 2006 - December 2007
RAS March 2005 - December 2006
Sedgwick, Inc. July 2003 - February 2005
Sedgwick, Inc. August 2002 - February 2005
Child Saving Institute July 2001 - September 2002
Southeastern Behavioral HealthCare May 2000 - May 2001
Southeastern Behavioral HealthCare May 1998 - May 2000
Southeastern Behavioral HealthCare January 1997 - May 1998
DakotAbilities May 1996 - January 1997
Skills
Workers Compensation, Claim, Claims Management, Risk Management, Managed Care, Legal Liability, Subrogation, Healthcare, Medicare, Workers' Compensation..., Litigation Management, Case Management, Commercial Insurance, Health Insurance, Insurance, Process Improvement, Professional Liability, Property, Reinsurance
Education
Cheonggang Academy
Associate of Insurance Claims (AIC)
Buena Vista University 1992 — 1996
Bachelor of Arts (BA), Phychology / Human Services
Buena Vista University
Bachelor of Arts Degree, Psychology and Human Services
The Mustard Seed Co July 2006 - Present
Self-employed 2006 - Present
GENEX Services, Inc. August 2004 - July 2011
Education
Bucks County Community College
Delgado Community College
Sharp Clinical Services mental health techValley Forge Medical Center and Hospital2010 - 2012
GENEX Services, Inc. 2004 - 2008
GENEX Services, Inc. 2004 - 2008
Skills
Social Services, Public Health, Adolescents, Family Therapy, Patient Safety, BLS, Inpatient, ACLS, Home Care, Hospitals, Medical Terminology, Substance Use Disorders
Education
Antonelli Medical and Professional Institute
Montgomery County Community College
Registered Nursing/Registered Nurse
TechTown September 2014 - Present
Digerati, Inc. January 2013 - September 2014
The MORE Program April 2012 - January 2013
The MORE Program March 2010 - April 2012
GENEX Services, Inc. September 2008 - March 2010
Global LT September 2003 - September 2008
Comerica Bank December 1992 - December 1995
Skills
Event Planning, Fundraising, Non-profits, Public Speaking, Community Outreach, Program Development, Small Business, New Business Development, Leadership, Nonprofits, Community Development, Human Resources, Recruiting, Entrepreneurship, Strategic Planning, Strategy, Training, Leadership Development, Management, Research, Social Media, Analysis, Sales, Social Media Marketing, CRM, Business Strategy, Negotiation, Public Relations, Program Management, Team Building, Event Management, Organizational..., Product Development
Education
Central Michigan University 1990 — 1991
Human Resource Administration
Central Michigan University 1985 — 1989
B.A.A., Interpersonal and Public Communications; Broadcasting & Cinematic Arts
Petoskey High School 1981 — 1985
Leadership Detroit
Leadership Detroit
GENEX Services, Inc. September 2010 - Present
Intracorp September 2004 - October 2010
GENEX September 2001 - September 2004
Global American Language Institute October 2000 - October 2001
Best Start Birth Center December 1999 - October 2000
athenahealth 1995 - 1999
Mount Sinai 1993 - 1995
Skills
Workers Compensation, Claim, Managed Care, Case Managment, Medical Case Management, Utilization Management, Healthcare, Management, Nursing, Insurance, Process Improvement, Hospitals, Medicare, Training, Clinical Research, Medicaid, Disease Management, Leadership, Health Insurance, Provider Relations, Utilization Review, Medicine, Claim Investigation, Disability Management, Claims Management, Certified Case Manager, Team Building, Liability, HIPAA, Patient Advocacy, Long-term Care, Home Care, Medical Billing, Healthcare Management, Pharmacy Benefit..., Return to Work, Employee Benefits, Case Management, Healthcare Consulting, Legal Liability
Education
University of California, Irvine 2001 — 2001
Certificate in Project Management, Project Management
Case Western Reserve University 1986 — 1990
MSN, ND, Nursing, Obstetrics & Gynecology
Oberlin College 1981 — 1985
BA, English and Theatre
GENEX Services, Inc. October 2013 - Present
Baptist Health Louisville June 2012 - Present
Norton Healthcare January 2013 - October 2013
Manageability 2011 - January 2013
Coventry Health Care 2008 - 2011
Genex 2001 - 2008
Jewish Employcare 1998 - 2001
Floyd Memorial Hospital 1991 - 2000
Floyd Memorial Occupational Health 1996 - 1998
Skills
Microsoft Office..., Cpr Certified, Certified Case Manager, Work Well Independently, Organized self-starter, Healthcare, Utilization Review, Medical Case Management, Patient Advocacy, Disease Management, Nursing, Registered Nurses, Medicare, Managed Care, Triage, BLS, Case Managment, Case Management
Education
Bellarmine University 1987 — 1990
Bachelors Nursing, Nursing
Central Florida Regional Hospital April 1992 - Present
War Memorial Hospital June 2005 - November 2010
GENEX Services, Inc. April 1998 - May 2001
Skills
Patient Safety, Healthcare, Medical/Surgical, Acute Care, ACLS, BLS, Critical Care, ICU, Telemetry, Medical Education, Nursing Care
Education
Mountain State University 2010 — 2011
BSN, Bachelors of Science in Nursing
Daytona Beach Community College 1990 — 1993
Associates Degree, Nursing RN
Sault Area High School 1972 — 1975
Diploma, General Education
HealthTrac, Inc January 2012 - Present
GENEX Services, Inc. September 2000 - May 2010
Skills
Utilization Management, Case Management
Education
Columbia State Community College 1992 — 1995
Associate of Applied Science, Registered Nursing/Registered Nurse, 4.0
GENEX Services, Inc. March 2013 - December 2014
Forte August 2010 - March 2013
CorVel Corporation October 2007 - August 2010
CorVel Corporation September 2006 - October 2007
Lam Facial Plastics January 2004 - January 2005
Skills
Healthcare, Leadership, Treatment, Plastic Surgery, Medical Case Management, Case Managment, Managed Care, Management, Medicare, Nursing, Medicine, Human Resources, Hospitals, Workers Compensation, Case Management
Education
Baylor University
Science/Nursing
San Jacinto College
Nursing
The University of Texas Medical Branch at Galveston
Nursing
University of Houston
Science
GENEX Services, Inc. July 1993 - Present
Skills
Workers Compensation, Disability Management, Disability Insurance, Vocational..., Claim, Healthcare, Managed Care, Workers' Compensation..., Medical Case Management, Claims Management, Insurance, Claim Investigation, Liability, Health Insurance, Utilization Management, Case Management
Education
St. Joseph University 1991 — 1993
Masters of Counseling, Rehab Counseling
Charter Oak State College 1990 — 1991
Bachelors in Human Services and Applied Behavioral Sciences, psychology
Culinary Institute of America 1973 — 1975
Associates in Occupational Studies, culinary arts
Massage Heights September 2012 - June 2014
Irene's Myomassology Institute September 2012 - September 2013
LaVida Massage November 2011 - September 2012
Young Williams May 2011 - October 2011
CenturyLink July 2010 - May 2011
The Day Spa at Salon Elizabeth November 2009 - April 2010
GENEX Services, Inc. November 2007 - December 2009
Asset Acceptance October 2004 - October 2007
Allegra Direct Communications March 2004 - October 2004
Skills
Reiki, Craniosacral Therapy, Therapeutic Massage, Deep Tissue Massage, Chair Massage, Trigger Point Therapy, Reflexology, Swedish, Bodywork, Stretching, Aromatherapy, Relaxation, Energy Work, Pain Management, Healing, Holistic Health, Chronic Pain, Hydrotherapy, Back Pain, Body Massage, Pregnancy, Essential Oils, Polarity, Myofascial Release
Education
University of Phoenix 2010 — 2011
Health/Health Care Administration/Management
Davenport University 2006 — 2010
Health Care Information
Irene's Myomassology Institute 2008 — 2009
Diploma, Massage Therapy/Therapeutic Massage
Fitzgerald High School 1998 — 2002
Diploma
Anthem, Inc. October 2013 - Present
Floyd Memorial Hospital and Healthcare Services January 2013 - October 2013
GENEX Services, Inc. October 2011 - January 2013
Abbott Laboratories, Pharmaceutical Products Division August 1997 - January 2011
Jewish Hospital & St. Mary's HealthCare August 1991 - August 1997
Skills
Managed Care, Hospitals, Healthcare, Critical Care, Pediatrics, Diabetes, Medical Devices, Case Managment, Surgery, Cardiology, Nursing, Clinical Research, Pharmaceutical Sales
Education
Bellarmine University 1993 — 1996
Bachelor of Science, Nursing
Indiana University-Southeast 1991 — 1993
Albany State University 2014 - Present
GENEX Services, Inc. April 2003 - December 2014
Skills
Disabilities, Customer Service, Psychotherapy, Community Outreach, Mental Health, Workers Compensation, Disability Management, Career Counseling, Career Development, Case Management, Claim, Claims Management, Coaching, Disability Insurance, Public Speaking, Social Security..., Mental Health Counseling, Program Development, Resume Writing, Teaching, Staff Development
Education
Argosy University Sarasota
Doctor of Education (Ed.D.), Counselor, Education & Supervision
Thomas University 2000 — 2001
M.S., Rehabilitation Counseling
Albany State University 1989 — 1990
MPA, Public Administration
Albany State College 1975 — 1979
B.A., Sociologty
Anthem Blue Cross Blue Shield 2013 - Present
Wellpoint Anthem March 2005 - Present
Savehaven April 2002 - April 2006
GENEX Services, Inc. August 2003 - March 2005
Skills
Healthcare, Health Insurance, Disease Management, Managed Care, Health Policy, Public Health, Case Managment, Workshop Facilitation, Health Education, Program Management, Healthcare Management, Hospitals, Program Evaluation, Coaching, Project Management, Occupational Health, Training, Policy, Motivational..., Employee Benefits, Leadership Development
Education
Cambridge College 2013 — 2014
Master of Arts (M.A.), Management &Leadership
Cambridge College
Bachelor of Arts (B.A.), Multi/Interdisciplinary Studies
Performance Development Group January 2011 - Present
Reproductive Science Institute of Surburban Philadelphia, P.C. May 2009 - January 2011
GENEX Services, Inc. March 2002 - May 2009
Tricon February 1997 - March 2002
Skills
Coaching, Training, Organizational..., Employee Relations, Human Resources, Performance Management, Leadership, Employee Benefits, Talent Acquisition, Onboarding, Leadership Development, Organizational..., Recruiting, Interviews, Management Consulting, Employment Law, Process Improvement, Personnel Management, Management, Program Management, Strategy, Performance Improvement, Payroll, Talent Management, Executive Coaching, Succession Planning, Employee Training, Workshop Facilitation, Training Delivery, Career Development, Organizational Design, Change Management, Employee Engagement, Instructional Design, Needs Analysis, Learning Management, Instructor-led Training, Performance Consulting, College Recruiting, Deferred Compensation, Workforce Planning
Education
Bloomsburg University of Pennsylvania 1988 — 1992
Bachelor of Arts (B.A.), Psychology and Human Resources
Arizona Agency on Aging June 2013 - Present
GENEX Services, Inc. June 2011 - November 2011
Industrial Solutions Network November 2008 - June 2011
Skills
Utilization Review, Medical Case Management, Expert Witness, Critical Care Nurse
Education
Creighton University 1980 — 1984
BSN, Nursing
City of Evanston May 2015 - Present
Xerox January 2010 - May 2015
The Seville August 2000 - August 2010
GENEX Services, Inc. May 2007 - December 2009
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Research, Windows, Analysis, Sales, Team Building
Education
Columbia College 2010 — 2012
Bachelor of Arts, Criminal Justice Administration, Criminal Justice/Law Enforcement Administration
Western Illinois University 2004 — 2007
Law Enforcement Justice Administration
Department of Labor - Office of Worker's compensation Program May 2006 - Present
GENEX Services, Inc. September 2001 - Present
Lee County Health Depart August 1996 - June 2001
Harnett Manor May 1993 - May 1996
Skills
Certified..., Certified Ergonomic..., OWCP Rehabilitation..., Individual and group..., Social Services, Vocational..., Certified Case Manager, Disability Management, Case Management, Vocation, Disabilities, Medical Case Management, Career Counseling, Job Search Strategies, Career Assessment, Motivational..., Return to Work, Transferable Skills, Resume Writing, Rehabilitation...
Education
Campbell University 1990 — 1993
Bachelor's degree, Social Work / Psychology
Campell University 1980 — 1982
Master of Arts (M.A.), Counseling Psychology
U.S. Legal Support, Inc. February 2014 - Present
St. Anne's Mead January 2014 - Present
Esquire Deposition Solutions January 2006 - February 2013
Cambridge Integrated Services 2004 - 2006
GENEX Services, Inc. 1992 - 2002
Skills
Insurance, Claim, Workers Compensation, Sales Management, New Business Development, Account Management, Contract Negotiation, Sales, Negotiation, Managed Care, Strategic Planning, Business Development, Business Strategy, Salesforce.com, Vendor Management, Marketing, Customer Service, Leadership, CRM, Litigation, Litigation Support, Management, Solution Selling, Legal Research, Selling, Team Building, Cold Calling, Strategic Partnerships, Sales Operations, Direct Sales, Lead Generation, Sales Presentations, Strategy, SaaS, Recruiting, P&L Management, Mergers & Acquisitions, Customer Retention, Employee Benefits, B2B, Professional Services, Executive Management, Arbitration, Employment Law, Business Planning, Sales Process, Competitive Analysis, Document Review, Legal Assistance, Corporate Law
Education
Albion College 1978 — 1982
Bachelor of Arts (BA), Political Science and Government
Groves High School
U.S. Department of Veterans Affairs May 2013 - Present
Kathleen B. Shannon, MA, LMHC November 2005 - Present
Lourdes Behavioral Health November 2008 - December 2010
GENEX Services, Inc. April 2008 - October 2008
U.S. Department of Veterans Affairs April 2001 - October 2004
YMCA Blue Ridge Assembly 1986 - 1990
Skills
Anxiety Disorders, Post Traumatic Stress, Depression, Borderline Personality..., Motivational..., DBT, SPMI, Supportive Counseling, Client Assessment, Vocational Evaluation, Vocational..., Rehabilitation..., Acceptance & Commitment..., Mindfulness-based..., Mindfulness Meditation, Conflict Management, Mindfulness Based..., Guided Visualization, Psychotherapy, Career Counseling, Psychological Assessment, Dual Diagnosis, Solution Focused, Co-occurring Disorders, Individual Counselling, Treatment, Mental Health Counseling, Case Managment, Project Management, Feedback Informed..., Appreciative Inquiry, Grief Counseling, Resume Writing, CBT, Anger Management, Group Therapy, Mental Health, Therapists, Psychology, Stress Management, Conflict Resolution, Case Management, Behavioral Health, Crisis Intervention, Counseling Psychology, Community Outreach, Online Social Networking
Education
University of South Florida 1998 — 2000
Master of Arts (M.A.), Rehabilitation and Mental Health Counseling
Columbia International University
Columbia International University
NLP Comprehensive
University of Phoenix July 2013 - Present
American Health Holding October 2011 - Present
HealthNet Federal Services May 2010 - July 2011
Health Net Federal Services May 2010 - July 2011
GENEX Services, Inc. September 2009 - May 2010
Genex Services, Inc September 2009 - May 2010
Health Net Federal Services August 2004 - July 2006
Health Net Federal Services August 2004 - July 2006
Sentara Careplex Hospital March 2003 - August 2004
Sentara Careplex Hospital March 2003 - August 2004
Skills
Coordination, Case Managment, Utilization Review, discharge planning, Care Planning, educational support, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Communication Skills, Nursing, Nursing Education, Oncology Nursing, Disease Management, Case Management, Case Management Services, Certified Case Manager, Medicine, Healthcare, Medical Case Management, Utilization Management, Patient Advocacy, Health Education, Registered Nurses, Medicare, Workers Compensation, Managed Care, Palliative Care, Hospitals, Medical-Surgical, Patient Education, Healthcare Industry, HIPAA, Acute Care, Inpatient, Home Care, Medicaid, Public Health
Education
Chamberlain College of Nursing 2010 — 2012
MSN, Nursing Education
Chamberlain College of Nursing 2008 — 2009
BSN, Nursing
Saint Elizabeth College of Nursing 1991 — 1993
Associate Degree, Nursing
Innovative Claims Strategies, LLC August 2006 - Present
Atlantic Imaging Group, LLC November 2005 - December 2006
MES Solutions 2004 - 2005
GENEX Services, Inc. 2002 - 2004
Concentra 1996 - 2002
Consumer Health Network 1995 - 1996
First Managed Care Options 1992 - 1995
Computer Sciences Corporation 1990 - 1992
Allstate Insurance 1980 - 1990
Skills
Workers Compensation, Insurance, Claim, Medical Cost Containment, Claims Management, Occupational Medicine, Medicare, Managed Care, Healthcare, Account Management, New Business Development, Health Insurance, Strategic Planning, Negotiation, Team Building, Sales, Sales Management, Salesforce.com, Marketing, Property & Casualty..., Executive Management, Business Development, Management, Legal Liability, Risk Management, Start-ups, Commercial Insurance, Training, Mergers & Acquisitions, Outsourcing, Contract Negotiation, Analysis, Employee Benefits, Entrepreneurship, Program Management, Strategy, Casualty, Leadership, Liability, Strategic Partnerships, Finance, Customer Service, Operations Management, Small Business, Project Planning, Business Process, Process Improvement
Education
Virginia Commonwealth University - School of Business 1979 — 1981
Pharmacy, Business Administration, Marketing
Auburn University 1977 — 1979
U.S Army, Northern Regional Medical Command January 2008 - Present
GENEX Services, Inc. March 2003 - January 2008
Amerigroup 2003 - 2003
Skills
Command, Army, Project Planning, Operational Planning, DoD, National Security, Military Experience, Military, Security Clearance, Military Operations, Top Secret, Military Training, Intelligence Analysis, Force Protection, Weapons, Leadership, Defense, Information Assurance, Organizational..., Intelligence, Emergency Management, Government Contracting, Counterterrorism, Homeland Security, Tactics, Air Force, Navy, Government
Education
Central Michigan University 1999 — 2001
Masters of Science in Administration, Health/Health Care Administration/Management
Old Dominion University 1989 — 1991
Bachelors of Science in Nursing, Registered Nursing/Registered Nurse, Cum Laude
De Paul School of Nursing 1979 — 1982
Nursing Diploma, Registered Nursing/Registered Nurse
Arraya Solutions September 2015 - Present
NWN Corporation December 2014 - September 2015
GENEX Services, Inc. September 2013 - December 2014
Wachter, Inc. May 2012 - September 2013
Wachter Technology Solutions January 2008 - June 2012
Skills
Cisco Technologies, Switches, Routing, Data Center, CCNA, Routers, WAN, CCNP, VoIP, Troubleshooting, Cisco Routers, QoS, Cisco Call Manager, Cisco IOS, Switching, Security, Windows Server, EIGRP, MPLS, LAN-WAN, Cisco Nexus, Networking, Network Architecture, Disaster Recovery, Cisco UCS, Unified Communications, BGP, Servers, System Deployment, Wireless Networking, VPN, Network Design, OSPF, Wireless, Cabling, Fiber Optics, Computer Network..., TCP/IP, SIP, VMware, Cisco UC 540, Nexus 7k, asa 5555x, Cisco BE6k, Cisco Meraki
Education
Camden County College 2010 — 2012
A.A.S, Computer Information System
Anthem Institute-Cherry Hill 2006 — 2007
Diploma, Computer Networking Security
Mount Carmel Health System February 2014 - April 2015
Premier CCS, Inc./Exam Works May 2009 - October 2013
GENEX Services, Inc. June 2004 - May 2009
Concentra Integrated Services September 2001 - June 2004
Skills
Claims Management, Job Analysis, Disabilities, Medicare, Workers Compensation, Case Managment, Policy, Strategic Planning, Claim Investigation, Sales, Managed Care, Disability Management, Deferred Compensation, Property & Casualty..., Claim, Insurance, Risk Management, Customer Service, Team Building, Utilization Management, Case Management, Subrogation, Legal Liability, Employee Benefits, Training, Management, Account Management
Education
Capella University 2004 — 2012
PhD, Industrial/Organizational Psychology
Capital University Law School 2003 — 2004
CLCP, Life Care Planning
University of Dayton 1994 — 1998
MSEd, Counseling Education
The Ohio State University 1988 — 1992
BA, Psychology
Ardent Health Services December 2007 - Present
GENEX Services, Inc. August 2000 - November 2007
CareWorks of Ohio, LTD./VocWorks February 1999 - August 2000
MedVoc Management September 1996 - February 1999
Skills
Workers Compensation, Vocational..., Vocational Counseling, Vocation, Disability Management, Medical Case Management, Medicare, Managed Care, Healthcare, Claim, Medicaid, Utilization Management, Case Managment, Workers' Compensation..., Nursing, Disease Management, Case Management, Health Insurance, Certified Case Manager, Healthcare Management
Education
The Ohio State University 1995 — 1997
M.A., Rehabilitation Counseling
Bowling Green State University 1990 — 1994
B.A., Psychology
Strategic Book Publishing & Rights Agency March 2012 - Present
Brown Mackie College 1999 - 2001
GENEX Services, Inc. 1992 - 1994
Skills
Proofreading, Journalism, Teaching, Public Speaking, Social Media, Books, Research, Non-fiction, Fiction, Published Author, Freelance Writing, Storytelling, Book Reviews, Short Stories, Fiction Writing, Novels
Education
California State University-Hayward 1990 — 1992
Master's degree, Educational Psychology
California State University, Stanislaus 1984 — 1987
BA, Psychology / Journalism
Assurance Case Management, Inc. 2002 - Present
Assurance Case Management, Inc. June 2002 - Present
Assurance Case Management, Inc. March 2002 - Present
Assurance Case Management, Inc. 2008 - Present
GENEX Services, Inc. February 2001 - March 2002
Professional Dynamics, Inc October 1999 - February 2001
CorVel Corporation 1998 - 1999
Skills
Healthcare, Strategic Planning, Clinical Research, Hospitals, Customer Service, Medicine, Healthcare Management, Microsoft Office, Team Building, Research, Medical Education, Medical Case Management, Disease Management, Patient Safety, Healthcare Information..., Managed Care, Home Care, Nursing
Education
Los Angeles County College of Nursing and Allied Health 1961 — 1965
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
GENEX Services, Inc. August 2012 - Present
GENEX Services January 2012 - August 2012
GENEX Services, Inc. December 2011 - January 2012
GENEX Services, Inc. May 2011 - November 2011
Viajes Falabella January 2008 - November 2008
Skills
Bilingual-Spanish, Microsoft Office, Windows 7, Customer Service, Team Leadership
Education
West Chester University of Pennsylvania 2009 — 2010
Graduate Certificate, Business
Colegio de Estudios Superiores de Administración 1999 — 2004
Bachelor, Business Administration
Jaqua Counseling & Consulting, LLC June 2005 - Present
GENEX Services, Inc. August 1998 - June 2005
Rehabilitation Resources, Inc. November 1990 - December 1992
Intracorp May 1986 - September 1990
Skills
Vocational..., Vocational Evaluation, Vocational Counseling, Personal Counseling, Job Coaching, Expert Witness, Life skills training, Conflict Resolution, Ergonomics, Strategic Planning, Plannning, Life Skills, Vocation, Psychotherapy, Career Counseling, Career Development, Rehabilitation, Coaching, Mental Health Counseling, Psychology, Mental Health, Resume Writing, Rehabilitation..., Staff Development, Treatment, Program Development, Career Assessment, Mindfulness, Case Managment, Case Management, Workshop Facilitation, Community Outreach, Group Therapy, Counseling Psychology, Life Transitions, Self-esteem, Post Traumatic Stress
Education
University of Houston 1972 — 1974
Masters, Psychology
Abilene Christian University 1966 — 1970
Bachelors of Science, Marketing, Psychology
GENEX Services, Inc. September 2001 - Present
GENEX Services 2001 - 2009
GENEX Services 2001 - 2009
Education
Campbell University 1995 — 1997
M.A, Counseling
Lee County Senior High School 1974 — 1979
Campbell University, Social Work
24 Hour Fitness July 2006 - Present
AmerisourceBergen July 1995 - June 2014
GENEX Services, Inc. 1990 - July 1995
Marathon Entertainment 1987 - 1990
Skills
Coaching, Team Building, Training, Customer Service, Public Speaking, Leadership, Healthcare, Process Improvement, PowerPoint, Staff Development, Microsoft Office, Microsoft Word, Cross-functional Team..., Team Leadership, Microsoft Excel, Forecasting, Management, Research, SAP, Software Documentation, Human Resources, Sales, Project Management, Outlook, Inventory Management, Leadership Development, Employee Relations, Quality Assurance, Employee Training, Salesforce.com, Business Analysis, CRM, Call Centers, Teaching, Visio, Troubleshooting, Logistics, Business Process..., Recruiting, Analysis, Operations Management, Strategic Planning, Access, Change Management, Sales Operations
Education
American River College 1983 — 1985
West Suburban Medical Center September 2011 - November 2011
Bodyworks Wellness Center November 2009 - October 2011
Adventist Health System June 2011 - August 2011
St. Alexius Hospital March 2011 - May 2011
GENEX Services, Inc. September 2008 - August 2009
HSBC Card Services March 2000 - July 2008
Education
College of DuPage
AAS Surgical Technologist
PrimeCare March 2003 - Present
GENEX Services, Inc. January 2002 - March 2003
Resource Opportunities Inc January 1993 - December 2001
St. John's Regional Medical Center May 1986 - January 1993
Skills
Certified Case Manager, 1993 CCMC, Case Management, Nursing, Home Care, Workers Compensation, Rehabilitation, Discharge Planning, Medicare, Utilization Management, Managed Care, Nurses, Clinical, Hospitals, Healthcare, Health, Orthopedics, Care Management, Healthcare Management, Case Managment, Utilization Review, Disease Management, Medical Case Management, Medicine
Education
California State University-Northridge 1976 — 1980
Health Services/Allied Health/Health Sciences, General
Ventura Community College 1973 — 1979
Associate's Degree, Registered Nursing/Registered Nurse
Genex Services, Inc. 2011 - Present
Seltzer Associates April 2007 - August 2010
Concentra November 2003 - April 2007
Concenrtra November 2003 - April 2007
Seltzer Associates, Inc July 1990 - October 2003
B. Seltzer and Associates, Inc July 1990 - October 2003
CASCADE REHABILITATION November 1983 - July 1990
Skills
Case Management, Vocational..., Counseling, Workers Compensation, Nursing, Case Managment, Healthcare, Psychotherapy, Rehabilitation
Education
Barry University 1973 — 1975
MSW, Social Work
University of South Florida 1972 — 1973
BA, Psychology
Aetna July 2014 - Present
Peace Corps April 2012 - March 2014
Peace Corps October 2011 - April 2012
Exceptional Case Services May 2007 - October 2011
GENEX Services, Inc. 2005 - 2007
Skills
Grant Writing, Program Evaluation, Health Education, International..., Nonprofits, Volunteer Management, Public Health
Education
The College of Wooster 1972 — 1976
Bachelor of Arts (BA), English/Language Arts Teacher Education
Bowie State University 1989 — 1992
BSN, Nursing
Robert Packer Hospital School of Nursing 1985 — 1988
Diploma, Registered Nursing/Registered Nurse
GENEX Services, Inc. January 2013 - Present
Broadspire October 1995 - December 2012
Skills
Medicare, Managed Care, CCM, Medicaid, Home Care, Disease Management, Patient Advocacy, Utilization Management, Provider Relations, Nursing, Long-term Care, Case Management, Utilization Review, Acute Care, HIPAA, Workers Compensation, Insurance, Healthcare
Education
Baptist Memorial College of Health Sciences 1988 — 1993
RN, BSN Nursing, Registered Nursing/Registered Nurse
Rising Medical Solutions June 2011 - Present
OptumHealth March 2010 - April 2011
Ingenix January 2008 - March 2010
Mitchell International (Formerly Fair Isaac Corporation) 1996 - 2007
GENEX Services, Inc. 1992 - 1996
Skills
Workers Compensation, Managed Care, Account Management, CRM, Claim, Claims Management, Employee Benefits, Health Insurance, Healthcare, Insurance, Medicare, Networking, Strategic Planning, Provider Relations
Education
California State University-Sacramento 1983 — 1988
Bachelor Degree, Business Management
AVO Transportation & Language Solutions June 2015 - Present
PsychGroup May 2014 - Present
directDME, Inc November 2012 - May 2014
STOPS Enterprises, LLC January 2006 - November 2012
CorVel June 2000 - December 2005
GENEX Services, Inc. June 1995 - July 2000
Plano Rehabilitation Hospital November 1989 - June 1995
Skills
Workers Compensation, Healthcare, Insurance, Sales Management, Case Managment, Customer Service, Rehabilitation, Sales, Property & Casualty..., Managed Care, Health Insurance, New Business Development, Leadership, Marketing, Coaching, Management, Medicare, Hospitals, Claim, Public Speaking, Operations Management, Account Management, Team Building, Employee Benefits, Process Improvement, Selling, Training, Strategic Planning, Competitive Analysis, Contract Negotiation, Executive Management, Long-term Care, Cold Calling, Recruiting, Customer Satisfaction, Case Management
Education
Baylor University - Hankamer School of Business 1984 — 1988
BBA, Marketing and Computer Informations Systems
American Bible Society August 2015 - Present
Mary Kay Inc. April 2011 - Present
GENEX Services, LLC March 2014 - August 2015
GENEX Services, Inc. 2011 - March 2014
Tupperware Brands October 2010 - 2011
GENEX Services, Inc. 2006 - 2011
Skills
Customer Service, Painting, Drawing, Interior Design, Payroll, Project Planning, Interior Architecture, Textiles, Coaching, Team Building, Training, Sales, Leadership Development, Marketing, Strategic Planning, Cosmetology, Accounts Payable, Skin Care, Cosmetics
Education
Ashworth University 2008 — 2009
Certificate, Interior Decorating
Gloucester County Institute of Technology 2003 — 2005
Cosmetology License, Cosmetology/Cosmetologist, General
GENEX Services, Inc. January 2015 - Present
GENEX Services, Inc. June 2008 - Present
Skills
Nursing, Certified Case Manager, Certified Life Care..., Case Managment, Disease Management, Home Care, Health Insurance, Workers Compensation, Healthcare Management, Long-term Care, Claim, Managed Care, Insurance, Utilization Management, Case Management, Medicare, Healthcare, Customer Service, Claims Management
Education
Auburn University at Montgomery 1992 — 1994
BS, Registered Nursing/Registered Nurse
Auburn University 1985 — 1988
BS, General Studies
Aetna November 2014 - Present
GENEX Services, Inc. April 2008 - April 2014
PPD June 2007 - April 2008
Liberty Mutual Insurance April 2006 - June 2007
Skills
Workers Compensation, Utilization Review, Geriatric Nursing, orthopedic injuries..., Case Management, Disease Management, Healthcare, Hospitals, Nursing
Education
Mount Olive College 2005 — 2007
Bachelor of Science (BS), Business Management and Organizational Development
Asheville-Buncombe Technical Community College 2001 — 2003
Associate of Science (AS), Registered Nursing/Registered Nurse
Allclaire Health Communication 2012 - Present
Patient-Centered Outcomes Research Institute ( PCORI ) 2014 - Present
Hawaii State Department of Education 2015 - Present
Guardian Nurses Healthcare Advocates, Inc. 2012 - 2015
Wolters Kluwer Health/Lippincott Williams and Wilkins 2012 - 2015
Judge Health Group (obo United Health Care) 2014 - 2014
Self-Employed at Claire P. Santos, RN, LNCC 1995 - 2013
Remington College 2011 - 2012
Kaiser Permanente - Hawaii Region 2011 - 2012
GENEX Services, Inc. 2008 - 2010
Skills
Healthcare, Public Health, Health Education, Nursing, Healthcare Management, Medical Writing, Health Communication, Patient Advocacy, Hospitals, Management, Program Management, Health Literacy, Social Media Marketing, Marketing, Community Outreach, Medicine, Research, Pediatrics, Compliance, Public Speaking, Public Relations, Nonprofits, Leadership, Medicare, Training, Software Documentation, Healthcare Journalism, Volunteering, Health Policy, Editing, Home Care, Healthcare Information..., Nursing Education, Medical Terminology, Diabetes, Treatment, Health Promotion, Epidemiology, Quality Improvement, Nutrition, Patient Education, Case Managment, EMR, Patient Safety, Operations Management, Risk Management, Medico-legal, EHR, HIPAA, Clinical Research
Education
Boston University 2011 — 2013
Master of Science (MS), Health Communication
University of Hawaii at West Oahu 1987 — 1989
Bachelor of Arts (BA), Business Administration
Felician College 1980 — 1981
6 credits completed, Nursing
Bergen Community College 1977 — 1979
Associate of Applied Science (AAS), Nursing
Montclair State University 1974 — 1977
Credits toward BS degree, English, Psychology
Coventry Health Care/ Aetna May 1994 - Present
Concentra May 1999 - May 2004
Comprehensive Rehbiliation May 1994 - May 2004
GENEX Services, Inc. June 1985 - April 1994
DACCO, Inc. April 1984 - May 1985
DACCO, Inc. March 1983 - March 1984
Florida Mental Health Institute June 1982 - February 1983
Skills
Case Management, Managed Care, Insurance, Health Insurance, Workers Compensation, Team Building, Medicare, Healthcare, Employee Training, Management, Supervisory Skills, Hiring Employees, Presentation Development, Development & delivery..., Customer Service
Education
University of South Florida 1982 — 1985
Master's degree, College of Education; Counselor Education/School Counseling and Guidance Services
University of Tampa 1978 — 1982
Bachelor of Arts (B.A.), Sociology
D G Erwin Technical Center 2010 — 2012
LPN, Practical Nursing, 3.8
Orchard Medical Consulting June 2012 - January 2014
GENEX Services, Inc. November 2008 - June 2012
Pinnacol Assurance November 2001 - February 2008
Skills
Case Managment, Nursing, Workers Compensation, Healthcare, Patient Education, Medical Case Management, Utilization Management, Utilization Review, Patient Advocacy, Disability Management, Hospitals, Ambulatory, Cerner, Medical Malpractice, Public Health, Vital Signs, Medical/Surgical
Education
Regis University 1997 — 1999
BSN, Nursing
Arapahoe Community College 1995 — 1997
Pre-Nursing Studies
Equian August 2015 - Present
Van Dyck Consulting LLC June 2015 - Present
GENEX Services, Inc. January 2013 - June 2015
MES Solutions January 2012 - December 2012
Summit Clean & Restoration September 2010 - September 2011
Cypress Care January 2006 - August 2011
Skills
Managed Care, Claim, Sales Management, Project Implementation, Risk Management, Public Speaking, Strategic Planning, Insurance, Workers Compensation, Liability, Commercial Insurance, Account Management, Team Building, Claims Management, Employee Benefits, Property & Casualty...
Education
Corban University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Oregon State University 1984 — 1986
Bachelor of Science (BS), History
Seattle Pacific University 1981 — 1983
History/Biology
MCMC LLC January 2013 - Present
MCMC LLC August 2010 - Present
MCMC llc 2010 - 2012
GENEX Services, Inc. 2005 - 2010
Skills
Healthcare, Microsoft Office, Customer Service, Medicare, Home Care, Case Management, Medicine, Registered Nurses, Management, Hospitals, Nursing Care, Cpr Certified, Insurance, Managed Care, Medicaid, Nursing, Patient Advocacy, Utilization Management, Disease Management, Software Documentation, Acute Care, Healthcare Management, Inpatient, Case Managment
Education
Case Western Reserve University
Bachelor of Arts (B.A.), Spanish Language and Literature
Case Western Reserve University - Frances P. Bolton School of Nursing
Bachelor of Science (B.S.N.), Registered Nursing/Registered Nurse
Case Western Reserve University - Weatherhead School of Management
MBA/MHA, Health Systems Management
SunGard Availability Services 2005 - Present
GENEX Services, Inc. January 2004 - October 2005
Deacon Industrial Supply Company January 2002 - December 2003
Merion Matters April 1996 - December 2001
Skills
Process Improvement, Accounts Receivable, Salesforce.com, Lotus Notes, Oracle Applications, Oracle E-Business Suite, Business Analysis, Business Continuity, Microsoft Office, Account Management, Microsoft Excel, Professional Services, Account Reconciliation, Accounting, Accounts Payable, Financial Reporting, Customer Service, SAP, Sales Operations, Software Documentation, Management, Program Management, Solution Selling, Call Centers, Enterprise Software, Integration, ERP, Sales, Team Building, Vendor Management, Business Process, SaaS, Cloud Computing, CRM, Leadership, Business Process..., Security, Analysis, Visio
Education
Stratford Career Institute 2013 — 2014
Certificate, Fitness and Nutrition
Stratford Career Institute 2002 — 2004
Cerfiticate Paralegal Studies, Legal Assistant/Paralegal, 98
Bergen Community College 1988 — 1991
Accounting, Accounting
Ashworth University
Business Administration and Management, General
American Sentinel University June 2015 - Present
Globe University April 2015 - Present
Genex Services May 2012 - Present
GENEX Services, Inc. February 2011 - May 2012
AirTran Airways June 2009 - July 2011
CIGNA February 2008 - March 2009
UnitedHealth Group July 2007 - January 2008
Skills
Training, Leadership, Healthcare, Software Documentation, Customer Service, Medicare, Outlook, Analysis, Healthcare Management, Management, Access, Microsoft Excel, PowerPoint, Workers Compensation, Quality Assurance, Claim, Human Resources, Medical Billing, HIPAA, Policy, Project Planning, Medical Terminology, University Teaching, Student-Centered..., Student Development, Student Engagement, Presentation Skills, Distance Learning, Public Speaking
Education
A.T. Still University of Health Sciences 2010 — 2015
D.H.Ed., Health Education, 4.0
A.T. Still University of Health Sciences 2007 — 2009
Masters of Health Service Administration, Health Finance and Health Information Technology, 3.9
University of Central Florida 2002 — 2007
B.S. Health Service Administration, Health Service Administration
National Insurance Crime Bureau June 2015 - Present
Administer Justice November 2014 - Present
National Insurance Crime Bureau November 2014 - June 2015
National Insurance Crime Bureau February 2014 - November 2014
Administer Justice July 2010 - October 2014
National Insurance Crime Bureau May 2013 - February 2014
National Insurance Crime Bureau February 2012 - May 2013
GENEX Services, Inc. 2010 - 2012
GENEX Services, LLC 2002 - 2005
Skills
Insurance, Customer Service, Health Insurance, Healthcare, Claim, Workers Compensation, Team Building, Process Improvement, Research, Leadership, Access
Education
DePaul University 2013 — 2017
Bachelor's degree, Organizational Leadership
Elgin Community College 2009 — 2012
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal, 3.7
AIB College of Business 2009 — 2009
Court Reporting / Close Captioning
Global Sports and Entertainment Inc. January 2015 - Present
Rose Bowl Operating Company September 2014 - Present
Long Beach State Athletics September 2014 - January 2015
Medidata Solutions July 2013 - July 2014
GENEX Services, Inc. July 2012 - June 2013
Connexin Software, Inc April 2012 - May 2012
The Neat Company November 2011 - February 2012
Independence Blue Cross Recreation Center January 2009 - January 2012
Hospital of the University of Pennsylvania October 2011 - December 2011
Bethlehem Township Community Center April 2006 - May 2010
Skills
Customer Support, Client Liaison, Sports Management, Training, Budget Process, Customer Service, Zendesk, EHR, Marketing Strategy, Concierge Services, Budget Forecasts, Manage Client..., Medical Records, Sports Marketing, Game Day Operations, Software Installation, Strategic Planning, Outlook, SQL, CRM, RHIA, Cerner, Healthcare Information..., Databases, CPT, Cpr Certified, Office Practicum, ATHENS/Cerner, Salesforce, Microsoft Office, Salesforce.com, Sunrise Clinical Manager, Google Suite, Laserfiche, Spotfire, Cisco Technologies, Clinical Trials, Workers' Compensation..., Health Insurance, Problem Solving, Epic Systems, Pharmaceutical Industry, Microsoft Excel, Marketing, Social Media Marketing, Data Entry, Access, PowerPoint, Microsoft Word, Case Management Services
Education
California State University-Long Beach 2014 — 2016
Master of Arts (M.A.), Sport Management
Temple University, College of Health Professions and Social Work 2008 — 2012
Bachelor of Science, Health Information Management; Electronic Health Records
GENEX Services, Inc. January 1998 - Present
Travelers May 1988 - December 1997
Skills
Ergonomics, Vocational..., Job Analysis, Return to Work, Disability Management, Workers Compensation, Rehabilitation..., Training, Medical Case Management, Case Managment, Disabilities, Utilization Management, Utilization Review, Career Counseling, Job Search, Resume Writing, Vocation
Education
University of Massachusetts at Lowell 2010 — 2012
Post Graduate Certificate, Ergonomics
Springfield College 1987 — 1989
Master of Science (M.S.), Vocational Rehabilitation Counseling/Counselor
Boston College 1983 — 1987
Bachelor of Science (B.S.), Psychology
GENEX Services, Inc. May 2013 - Present
Medical Careers Institute @ ECPI University July 2005 - July 2013
Inova Health System July 2001 - July 2006
Sport and Health Club May 1995 - May 1997
Skills
Nursing, Nursing Education, Teaching, Tutoring, Lesson Planning, Healthcare, Patient Advocacy, Patient Education, Cpr Certified, BLS, ACLS, ABLS, Classroom, Translation, Medical/Surgical, Acute Care, Customer Service, Patient Safety, Medical-Surgical, CPR Certified
Education
Capella University 2013 — 2015
Master's degree, Nursing Education, 4.0
George Mason University 1998 — 2001
Bachelor's of Science, Nursing, 3.67
Northern Virginia Community College 1996 — 1999
Foods, Nutrition, and Wellness Studies, General
Montgomery College 1988 — 1991
Foods, Nutrition, and Wellness Studies, General
Regence BlueShield September 2014 - Present
TBD June 2014 - Present
GENEX Services, Inc. April 2011 - September 2013
Pima Medical Institute November 2010 - January 2011
Center for Dependable Strengths January 2010 - November 2010
State of Washington DSHS/Division of Vocational Rehabilitation October 2002 - July 2009
Rehabilitation and Evaluation Services (R.E.S.) June 2002 - September 2002
Cascades Job Corps January 2000 - June 2002
U.S. Department of Veterans Affairs (Vet Center #522 May 1999 - February 2000
Pack Rehabilitation Services, Inc. January 1992 - January 2000
Skills
Career Counseling, Resume Writing, Public Speaking, Training, Career Development, Community Outreach, Coaching, Leadership, Job Search Strategies, Program Management, Teaching, Customer Service, Psychology, Team Building, Government, Research, Career Assessment, Program Development, Organizational..., Job Search, Workshop Facilitation, Interview Preparation, Case Management, Job Coaching, Grant Writing, Disabilities, Workforce Development, Interviews, Personal Development, Vocational..., Higher Education, Making A Difference, Curriculum Development, Career Management, Adult Education, Counseling Psychology, Career Development..., Disability Management, Mock Interviews, Curriculum Design, Consulting, At-risk, Student Development, Executive Coaching, Teaching Adults, Student Counseling, Educational Leadership
Education
Antioch University Seattle 1981 — 1984
Master of Arts, Counseling Psychology, (and Antioch University Santa Barbara)
University of California, San Diego 1974 — 1978
Bachelor of Arts*, Communications
Lycee de Thann, France - AFS Foreign Exchange Student 1972 — 1973
Baccaulaureat (French High School Diploma), Philosophy, Grade 13
Los Alamitos High School 1969 — 1972
High School Diploma, ASB Student Body President
Fox Hartman Consulting, LLC October 2014 - Present
Freedom Disability August 2010 - October 2014
The Slepian Law Office December 2009 - July 2010
MAXIMUS August 2008 - December 2009
GENEX Services, Inc. August 2005 - August 2008
Skills
Management, Training, Medical Terminology, Customer Service, Negotiation, Contract Management, Business Development, Public Speaking, Leadership, Program Management, Team Building, Cross-functional Team..., Marketing, Software Documentation, Business Analysis, Project Management, Proposal Writing, Coaching, Strategic Planning, Legal Research, Community Outreach, Legal Writing
Education
Arizona State University College of Law 2001 — 2004
JD, Law
Florida State University 1997 — 2001
BS, Communication
Anthem January 2015 - Present
GENEX Services, Inc. February 2011 - January 2015
Skills
Utilization Review, Home Care, Certified Case Manager, Medical Case Management, Healthcare Management, Patient Advocacy, Hospitals, HIPAA, Health Education, Acute Care, Medical/Surgical, Medical Terminology, Inpatient, Critical Care, Cpr Certified, Healthcare Information..., Nursing Education, Clinical Research, Patient Safety, Elder Care
Education
Clarkson College
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Contract Nursing January 2010 - Present
CSI Nurse World January 2010 - January 2012
GENEX Services, Inc. 2004 - 2009
Uchee Pines Lifestyle Center, January 1998 - January 2004
Skills
Intravenous, Peripheral & Central..., Nurse Refresher Course, CPR Certified, Graduate "Natural..., Telephonic Nurse Case..., Enjoy Alternative..., ---Hydrotherapy..., IV, Medicine, Healthcare, Cpr Certified
Education
Southern Graduate Institute 1999 — 2001
ND, Natural Medical Science
Andrews University 1987 — 1990
BSN, Nursing
Saint John School Of Nursing 1983 — 1985
RN, Nursing
Risky Business Management 1970 - 2015
GENEX Services, Inc. February 2003 - February 2013
GENEX Services, Inc. 2001 - 2003
The McGraw-Hill Companies, Inc. 1997 - 2001
The McGraw-Hill Companies October 1991 - May 1993
I. Goldberg Army Navy Store 1986 - 1991
I. Goldberg Army Navy Store 1986 - 1991
Skills
SDLC, Purchasing, Mergers, Customer Service, Microsoft Office, Project Management, Customer Support, Acquisitions, Music Industry, Musicians, Studio Recording, Guitarist, Drums, Vocalist, Songwriting, Keyboardist, Bass Guitar, Clarinet, Tenor Saxophone, Metrics Reporting, Claim, Access, Business Analysis, Business Continuity, Business Process..., Account Management, Claims Management, Disaster Recovery, Data Center, EDI, Enterprise Architecture, HIPAA, Health Insurance, IT Management, IT Strategy, ITIL, Infrastructure, Insurance, Integration, Leadership, Managed Care, Management, Medicare, Mergers, Networking, PMO, PMP, Pharmacy Benefit..., Process Improvement, Program Management
Education
Camden County College
Associates, Business Administration
Rutgers, The State University of New Jersey-Camden
Bachelors of Science, Business Management
GENEX Services, Inc. May 2011 - Present
Good Samaritan Hospital Emergency Room November 2006 - March 2013
BryanLGH West Emergency Room September 2003 - March 2009
Skills
Nursing, Healthcare, Hospitals, BLS, ACLS, Patient Safety, Critical Care, Inpatient, Healthcare Management, Acute Care, EMR, Medical/Surgical, Clinical Research, Cpr Certified, Pediatrics, Patient Education, Healthcare Information..., PALS
Education
Nebraska Wesleyan University 1999 — 2005
Bachelor's degree, Registered Nursing/Registered Nurse
BryanLGH College of Health Sciences 2001 — 2003
Diploma, Registered Nursing/Registered Nurse
UL Workplace Health and Safety April 2013 - Present
Network Synergy Group February 2011 - February 2013
GENEX Services, Inc. May 2004 - February 2011
C.A. Short Company January 2003 - May 2004
Continuum Healthcare 1999 - 2002
MedRisk, Inc. 1998 - 1999
Atlantic Health Group/Novacare Occupational Health Services 1992 - 1998
Skills
Managed Care, Workers Compensation, Claims Management, Insurance, Medicare, Health Insurance, Employee Benefits, Account Management, Sales, client, Property & Casualty..., Customer Service, Claim, Sales Management, Risk Management, Sales Process, New Business Development, Management, Disability Insurance, Sales Operations, Healthcare, Client Retention..., General Insurance, Commercial Insurance, Selling, Liability, Casualty, Marketing, Customer Retention, Business Development, Solution Selling, Workers' Compensation..., Health and Safety, Occupational Health, Cold Calling, Salesforce.com, Executive Management, Networking
Education
Auburn University 1983 — 1987
BS
GENEX Services, Inc. December 2012 - Present
Tomarco May 2009 - October 2012
California State University, Fullerton August 2011 - December 2011
Safeway July 2005 - June 2009
Skills
Trained Actor via The..., Final Cut Pro, Used Broadcastpix 5000..., Filmed Projects with..., Used JVC GY600 and JVC..., Video Editing, Art, Camera, Directing, Editing, Mac, Microsoft Office, Video
Education
California State University-Fullerton 2010 — 2012
Bachelor's degree, Film/Cinema/Video Studies
Educational Media Foundation – KLOVE & Air1 Radio Networks August 1994 - Present
Streets of Gold (radio program) August 1997 - Present
GENEX Services, Inc. March 1993 - December 1998
KFIA July 1989 - July 1995
Cigna March 1979 - June 1992
KJAY Radio July 1985 - May 1986
KYLO Radio December 1983 - March 1985
Skills
Radio, Broadcast, Audio Editing, Broadcast Journalism, Music, Video Editing, Commercials, Advertising, Media Production, Music Production, Copywriting, Festivals, Radio Host, Public Relations, Radio Programming, New Media, Social Media, Radio Promotions, Pro Tools, Multimedia, Emcee, Editing
Education
CSU Sacramento 1981 — 1981
Radio Communications
American River College 1976 — 1978
AA, Office Administration
Advanced Disability Management, Inc. March 2015 - Present
CorVel Corporation 2007 - March 2015
GENEX Services, Inc. 1997 - 2007
Traveler's Insurance 1995 - 1997
Valley Care Medical Center 1989 - 1995
John Muir Medical Center 1985 - 1989
Skills
Nursing, Nurses, Rehabilitation, Workers Compensation, Case Management, Healthcare, Health, Insurance, Supervisory Skills, Healthcare Management, Disability Management, Medical Case Management, Disease Management, Utilization Review, Hospitals, Managed Care, Home Care, Medicare, Medical/Surgical, Case Managment, Medicine, Utilization Management, Patient Advocacy, Medicaid, Psychotherapy, Inpatient, Acute Care, ICU, Registered Nurses, IV, Medical-Surgical
Education
California State University-East Bay 1981 — 1985
Bachelor of Science, Registered Nursing/Registered Nurse
Portnoy Disability Practice April 2010 - Present
Genex Services, Inc. 1999 - 2010
Skills
Social Security..., Social Security, Hearings, Legal Research, Medicare, Legal Writing
Education
Boston College Law School 1995 — 1998
JD
Cornell University
GENEX Services, Inc. December 2013 - Present
Maintech July 2005 - September 2013
IBM 2003 - 2005
Skills
Solaris, Data Center, Disaster Recovery, Servers, Active Directory, Windows Server, Unix, Linux, VMware, System Administration, Hardware, Perl, ITIL, SAN, Storage
Education
Albright College
computer science
SCF Arizona July 2006 - Present
SCF Arizona 2006 - Present
Jacqueline Kurth Consulting Services June 1998 - Present
GENEX Services, Inc. May 1989 - May 1998
Skills
Case Managment, Vocational..., Healthcare, Life Care Planning, Catastrophic Case..., Workers Compensation, Personal Injury, Home Care, Certified Case Manager, Claim, Plannning
Education
Colorado State University
Bachelor of Science (B.S.); M.A. Rehabilitation Counseling, Communication Sciences and Disorders, General
University of Northern Colorado
Master of Arts (M.A.), Rehabilitation Counselor
BDP International August 2013 - Present
GENEX Services, Inc. January 2012 - August 2013
SunGard Availability Services December 2008 - November 2011
SunGard Availability Services November 2007 - August 2008
Skills
Cisco Technologies, CCNA, DNS, Switches, Routers, Firewalls, Wireless Networking, Data Center, Troubleshooting, Networking, Operating Systems, Security, Cisco Routers, Technical Support, Software Installation, Visio, Infrastructure, Cabling, DHCP, ASA, Cisco IOS, MPLS, Cisco Call Manager, Routing, Cloud Applications, Aerohive, VPN, Cloud Computing, IP
Education
Anthem Institute-Springfield 2006 — 2007
Computer Systems Networking and Telecommunications
The Chubb Institute 2006 — 2007
Technical, Computer Technical Support
Access On Time November 2013 - Present
ISG December 2012 - November 2013
STOPS, Inc. February 2012 - November 2012
GENEX Services, Inc. November 2008 - January 2012
MES Solutions July 2004 - September 2008
Unitrin Specialty October 2003 - July 2004
Zurich Insurance June 2001 - September 2003
Liberty Mutual Insurance November 1999 - June 2001
Skills
Claims, Workers Compensation, Insurance, Liability, General Liability, Account Management, New Business Development, Claim, Legal Liability, Property & Casualty..., Sales, Claims Management, Management, Sales Management, Commercial Insurance, Managed Care, Casualty, Underwriting, Medicare, General Insurance
Education
Baylor University 1993 — 1997
Bachelor of Arts
Coventry Health Care, an Aetna Company July 2014 - Present
GENEX Services, Inc. November 1999 - July 2014
Case Management Concepts May 1997 - November 1999
Skills
Managed Care, Workers Compensation, Case Managment, Claim, Healthcare, Medicare, Nursing, Insurance, Disabilities, Disability Management, Healthcare Management, Medicaid, Process Improvement, Claims Management, Case Management, HIPAA
Education
Daemen College
Bachelor of Science (BS), Nursing
Franklin D. Azar & Associates, P.C. September 2015 - Present
4th Judicial District January 2014 - September 2015
McDivitt Law Firm March 2012 - January 2014
GENEX Services, Inc. September 2009 - March 2012
Skills
Legal Research, Legal Writing, Litigation, Family Law, Courts, Civil Litigation, Personal Injury, Westlaw, Appeals, Commercial Litigation, Corporate Law, Trial Practice, Criminal Law, Trials
Education
Arizona State University College of Law 2005 — 2008
JD
Montana State University-Bozeman
French
AmeriHealth Caritas April 2014 - Present
Independence Blue Cross June 2013 - January 2014
Independence Blue Cross January 2010 - June 2013
Independence Blue Cross January 2002 - January 2010
MEDecision April 1999 - November 2001
Siemens Healthcare November 1997 - April 1999
GENEX Services, Inc. April 1995 - November 1997
Intracorp 1988 - 1995
Siemens Medical Solutions 1984 - 1988
Skills
Managed Care - UM/CM/DM, Clinical Systems, Relationship management, Payer systems, Provider systems, ICD-10, Pega PRPC development, Software Development, Software Project..., Healthcare Information..., Health Insurance, Software Design, Project Management, Management, Key Account Management
Education
Cabrini College 1978 — 1980
BA, Psychology & Philosophy
GENEX Services, LLC June 2014 - Present
GENEX Services, Inc. January 2013 - Present
GENEX Services, Inc September 2003 - February 2013
Coventry Health Care January 1997 - June 2000
Keenan and Associates August 1988 - August 1997
Skills
Workers Compensation, Claims Management, Claim, Managed Care, New Business Development, Insurance, Sales Management, Contract Negotiation, Team Building, Sales, Disability Management, Account Management, Relationship Management, Building Relationships
Education
California State University-Long Beach
Bachelor of Arts (B.A.), Journalism
Procura Management May 2006 - Present
GENEX Services, Inc. 1996 - 2005
Skills
Workers Compensation, Nursing, Case Management, Medicare, Case Managment, Utilization Review, Managed Care, Healthcare Management, Home Care, HIPAA, Disease Management, Patient Advocacy, Healthcare, Utilization Management, Medical Case Management, Insurance
Education
Bloomsburg University of Pennsylvania
BSN, Nursuing
HealthSmart 2011 - 2011
Leprechaun,LLC August 2007 - January 2010
healthcare information industry June 2005 - April 2007
Broadspire,a Crawford Company June 2003 - June 2005
Insurance Overload November 2001 - June 2005
GENEX Services, Inc. August 2000 - October 2001
BCBSTX June 1988 - November 1994
MHMR of Tarrant County September 1980 - September 1981
Skills
Healthcare, Case Management, Clinical, Nursing, Managed Care, Medical Records, Case Managment, Health Insurance, Treatment, Inpatient, Cpr Certified, Clinical Research, Medicare, Healthcare Management, Acute Care, Utilization Management, HIPAA, Disease Management, Medicaid, Healthcare Information..., Hospitals
Education
Providence Hospital and Medical Centres-Graduate Medical Education 1971 — 1973
RN, nursing
Providence Hospital School Of Nursing
RN, Registered Nursing/Registered Nurse
University of Pennsylvania July 2014 - Present
GENEX Services, Inc. November 2012 - July 2014
FIS (fomerly Metavante/GHR) 2008 - November 2012
Metavante Lending Solutions June 2007 - November 2012
Samaritan Hospice January 2007 - June 2007
JP Morgan Chase August 2005 - January 2007
Skills
Databases, SDLC, Microsoft SQL Server, Disaster Recovery, Requirements Analysis, SQL, Integration, Cloud Computing, Cisco Technologies, Troubleshooting, Virtualization, Vendor Management, Windows Server, VMware, Project Management
Education
Strayer University-Pennsylvania 2007 — 2015
Delaware County Community College 2003 — 2007
AS
GENEX Services, Inc. November 2010 - Present
CIGNA Healthcare January 2002 - June 2006
Education
Acharya Nagarjuna University 1988 — 1992
Tupperware Brands July 2012 - Present
Self Employed May 2007 - July 2012
Life Christian Fellowship Assemblies of God 2002 - 2010
Life Discovery School June 2006 - May 2007
The Iron Shop June 2005 - June 2006
Genex Services, Inc. October 2002 - June 2005
Community Transit 1998 - 2000
Skills
Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training, Biblical Studies, Strategic Planning, Data Entry, Social Media, Cpr Certified, Administrative..., Healthcare, Community Outreach, Filing, Pastoral Care, Fax
Education
Delaware County Community College 2003 — 2004
some college, Nursing
Valley Forge Christian College 1999 — 2002
Associates, Science of Bible
Penn Wood High 1992 — 1998
Diploma
GENEX Services, Inc. August 2004 - Present
GENEX Services, Inc. September 1994 - August 2004
GENEX Services, Inc. November 1992 - September 1994
Skills
Sales Management, Insurance, Sales, Workers Compensation, New Business Development, Healthcare, Customer Service, Medicare, Health Insurance, Team Building, Key Account Management, Disability Insurance, Client Relations Skills, Employee Training, Customer Acquisition, Collaborative Problem..., Ergonomics, Case Managment, Training, Managed Care, Account Management, Employee Benefits, Claims Management, Case Management, Claim
Education
CSUN
Bachelor of Arts (BA), Psychology
CSUN
Graduate Studies, Educational Psychology
One Call Care Management August 2014 - Present
One Call Care Management July 2003 - August 2014
GENEX Services, Inc. March 1999 - July 2003
Skills
Selling, Healthcare, Workers' Compensation..., Managed Care, Insurance, Medicare, Workers Compensation, Health Insurance, Claim, Sales, Provider Relations, Medical Devices, Account Management, Healthcare Management, Cold Calling, Hospitals, Claims Management, Team Building, Leadership, Pharmacy Benefit..., Network Development, Utilization Management, Executive Management, Property & Casualty..., Management, Medicaid, PPO, Home Care, Nursing, Sales Management, Salesforce.com, Sales Presentations, HIPAA, Process Improvement, Direct Sales, Medical Billing, Healthcare Information..., Long-term Care, Liability, Rehabilitation, Sales Operations, Customer Retention, Durable Medical..., Disease Management, Healthcare Industry, Contract Negotiation, Microsoft Word, Microsoft Office, Presentations, Continuing Education
Education
Baylor University 1995 — 1997
BSN, Bachelor of Science in Nursing
Budget Maintenance July 2015 - Present
Greater Pottstown SHRM February 2012 - Present
SEI Investments November 2014 - July 2015
MacKissic, Inc November 2013 - May 2014
Iron Mountain June 2013 - October 2013
Wolfington Body Company June 2012 - April 2013
Iron Mountain January 2012 - June 2012
Allied Wire & Cable June 2011 - October 2011
Allied Wire & Cable March 2008 - May 2011
GENEX Services, Inc. 2001 - 2008
Skills
Compensation, Excel, Payroll, Microsoft Office, Word, Outlook, PowerPoint, Administration, Workers Compensation, Accounting, Benefits Administration, Employee Benefits, Benefits, Documentation, System Administration, Accounts Payable, Human Resources, Employee Relations
Education
Abliene Christain College
Master's degree, Organizational and Human Resource Development
Villanova University 2011 — 2011
Certificate, Human Resources
Albright College 2004 — 2007
Bachelor, Accounting
GENEX Services, Inc. December 2009 - Present
Allina Hospitals & Clinics September 2007 - October 2010
CDMI BCBS of MN 2003 - 2007
Andersen September 1998 - December 2003
Rock Tenn 1995 - 1998
Skills
Claims Management, FMLA, Staff Development, Case Managment, Workers Compensation, STD, LTD, Human Resources, Safety, Benefits Integration, Performance Management, Personnel Management, Occupational Health, Disability Management, Employee Wellness, Risk Management, Healthcare, Claim, Disease Management, Cross-functional Team..., Talent Management, Organizational..., Process Improvement, Disability Insurance, Talent Acquisition, Management, Policy, Insurance, Employee Benefits, Workers' Compensation..., Program Management, Vendor Management, Strategic Planning, Employee Relations, Utilization Management, Workforce Planning, Ergonomics, Managed Care, Onboarding, Employee Training, Hiring, Applicant Tracking..., Case Management
Education
Bethel University
Organizational Development
North Hennepin Community College
Nursing
GENEX Services, Inc. RN Case ManagerIntracorp1990 - 2006
Skills
Utilization Management, Healthcare, Case Managment, Vocational..., HIPAA, Medicare, Certified Case Manager, Healthcare Management, Utilization Review, Disease Management, Managed Care, Home Care, Medicaid, Workers Compensation, Case Management, Nursing, Claim, Health Insurance
Education
Catonsville Community College 1972 — 1978
Associate of Arts (AA), Registered Nursing/Registered Nurse
PLA Case Management Inc. February 2008 - Present
Jzanus February 2007 - February 2008
GENEX Services, Inc. August 2001 - February 2007
Arnot Ogden Medical Center 1994 - 2001
Guthrie Clinic 1990 - 1992
Skills
Case Management, Customer Service, Healthcare, Healthcare Management, Hospitals, Insurance, Managed Care, Medicine, Nursing
Education
Binghamton University 1990 — 1992
BS
Intracorp April 1988 - Present
GENEX Services, Inc. April 1988 - Present
Skills
Managed Care, Workers Compensation, Utilization Management, Claim, Healthcare, Insurance, Provider Relations, Case Managment, Claims Management, Medicare, Process Improvement, Risk Management, Employee Benefits, Health Insurance, Software Documentation, Disease Management, Team Building, Medicaid, HIPAA, Disability Insurance, Pharmacy Benefit..., Case Management, Long-term Care, Home Care, Certified Case Manager, Nursing, Legal Liability, Healthcare Management, Claim Investigation, Workers' Compensation..., Commercial Insurance, Disability Management, Rehabilitation, Medical Cost Containment, Medical Case Management, Healthcare Information..., Medical Terminology, Vocational..., Ergonomics
Education
California State University-Sacramento
MS
UC Davis
BS
The HF Group, LLC March 2014 - Present
Source Diagnostics, LLC May 2013 - August 2013
GENEX Services, Inc. January 1998 - July 2012
The Scott Fetzer Company December 1988 - July 1996
Skills
Workers Compensation, Claims Management, Health Insurance, Employee Benefits, Case Managment, Customer Service, Outlook, Microsoft Excel, Microsoft Office, Data Entry, Medical Terminology, Administrative..., Office Management, Invoicing, Payroll
Education
Lakeland Community College 2013 — 2016
Associate of Applied Science, Health Information Management Technology, A's
Bryant & Stratton College-Cleveland 1982 — 1983
Diploma, 9 month secretarial course
Omsted Falls High School 1978 — 1982
Diploma, College Prep, 4.0
Rehab Without Walls March 2015 - Present
Tupperware Brands June 2006 - March 2015
GENEX Services, Inc. September 2002 - September 2005
Skills
Certified Case Manager, Patient Advocacy, Child Advocacy, Case Management, Management, Healthcare, Customer Service, Public Speaking, Workers Compensation, Sales, Team Building, Training, Insurance, Analysis, Career Counseling, Case Managment, Coaching, Community Outreach, Database Administration, Disability Management, English, Fundraising, Leadership, Market Planning, Microsoft Office, Resume Writing, Program Management, Social Services, Troubleshooting
Education
Central Michigan University 1999 — 2001
MBA, Human Resources Adminstration
Oakland University 1996 — 1998
BS,, Human Resource Development - Human Services, 3.7
Commission for Case Manager Certification (CCMC) July 2015 - Present
GENEX Services, Inc. November 2010 - Present
Skills
Utilization Management, Managed Care, Workers Compensation, Nursing, Medicare, Healthcare, Disability Management, Home Care, Certified Case Manager, Team Building, Policy, Program Development, Leadership, Medicaid, Staff Development, Utilization Review, Medical Case Management
Education
Grand Canyon University 2011 — 2012
Master of Science (MS)
Capella University 2009 — 2011
Master
The University of Southern Mississippi 1989 — 1993
Bachelor
GENEX Services, Inc. February 1997 - Present
Doctor's Hospital of Reniassance February 2003 - January 2008
Doctor's Hospital of Reniassance February 2003 - January 2008
Skills
Healthcare, Certified Case Manager, Medicare, Disease Management, Nursing, Patient Advocacy, Managed Care, Medical Case Management, Home Care, Medicine
Education
Del Mar College 1989 — 1991
diploma, Nursing
Del Mar College 1989 — 1991
RN, Nursing
GENEX Services, Inc. 2002 - Present
GENEX Services, Inc. 1992 - 2002
GENEX Services, Inc. 1990 - 1992
GENEX Services, Inc. 1986 - 1990
Continental Insurance Company 1984 - 1986
Comprehensive Rehabilitation Associates 1982 - 1984
Skills
Managed Care, Workers Compensation, Medicare, Claim, Insurance, Utilization Management, Claims Management, Health Insurance, Disability Insurance, Case Managment, Healthcare, Provider Relations, Pharmacy Benefit..., Employee Benefits, Healthcare Management, Healthcare Information..., Account Management, Strategic Planning, Team Building, Process Improvement, Sales, Disease Management, Medical Case Management, Long-term Care
Education
Assumption College 1982 — 1983
MA, Rehabilitation Counseling
Assumption College 1978 — 1982
BA in Psychology / Rehabilitation Counseling, Cum Laude
GENEX Services, Inc. November 2011 - Present
KPUMC 2013 - 2015
Healthesystems April 2010 - April 2011
Sedgwick CMS January 2009 - January 2010
Sedgwick Claims Management Services September 2003 - January 2009
S September 2003 - August 2004
Intracorp 1992 - 2003
Skills
Process Improvement, Workers Compensation, Insurance, Management, Risk Management, Claims Management, Claim, Property & Casualty..., Team Building, Outsourcing, Healthcare, Program Management, Workers' Compensation..., Managed Care, Client Services, Client Liaison, Medical Billing, Health Insurance, Account Management
Education
Abilene Christian University 1980 — 1984
Mass Communication/Media Studies
Abilene Christian Academy 1973 — 1980
High School / Preparatory
GENEX Services, Inc. 2001 - 2014
Education
Belmont University 2009 — 2012
GENEX Services, Inc. January 2011 - Present
GENEX Services, Inc. October 2008 - December 2010
Unum April 2006 - November 2008
Boeing 1997 - 2006
United States Army Reserve 1977 - 2005
Skills
Vocational..., Workers Compensation, Disability Management, Case Management, Medical Case Management, Insurance, Claim, Disability Insurance, Claims Management, Managed Care
Education
Gonzaga University 1979 — 1982
Master's Degree, Counseling Psychology
Dana College 1972 — 1976
Bachelor's Degree, Humanities/Humanistic Studies
GENEX Services, Inc. April 2012 - Present
Skills
Accounting, Accounts Payable, Microsoft Excel, Accounts Receivable, General Ledger, QuickBooks, Financial Reporting, Account Reconciliation, Microsoft Word, Microsoft Office, Bookkeeping, Payroll, Auditing, Journal Entries, Financial Analysis, Financial Accounting, Customer Service, Budget, Invoicing, Tax, Fax, ADP Payroll, PeopleSoft, Administrative Work, Insurance, Telephone Skills, Claim, Office Management, Benefits Administration, Lotus Notes, Outlook, Administrative..., Office Administration, Employee Benefits, Medicare, Data Entry, Budgets, Spreadsheets, Access, Expense Reports, Confidentiality, Filing, Calendars, Administration, Notary Public, Workers' Compensation..., Medical Billing, Expenses, Medical Records, Copying
Education
Bellevue University 2011 — 2013
Bachelor's degree, Human Services and Psychology
Cavert High School
Associates in Rehabilitation April 2012 - Present
GENEX Services, Inc. April 2010 - April 2012
York County Prison 2010 - 2010
Lutheran Home Care & Hospice, Inc. 2007 - 2010
HCR ManorCare 2004 - 2007
Links to Care 2002 - 2006
Select Specialty Hospital 2002 - 2003
Hanover General Hospital 2001 - 2002
Herbert G. Birch Early Childhood Center 1999 - 2001
Health Insurance Plan of New York 1997 - 2000
Skills
Inpatient, IV, Patient Education, Nursing Education, Medication..., PALS, Telemetry, Patient Advocacy, Pediatrics, Meditech, NRP, Epic Systems, Emergency Room, EMR
Education
CUNY Bronx Community College
Associate of Science (AS), Registered Nursing/Registered Nurse
GENEX Services, Inc. August 2008 - Present
Unum April 2006 - August 2008
The Boeing Company August 1998 - December 2005
United States Army Reserve March 1977 - October 2005
Education
Ft. Leavenworth, Kansas 1991 — 1994
Command and General Staff College
Seattle University 1993 — 1993
CRC, Certified Rehabilitation Counselor
Gonzaga University 1981 — 1982
MA, Counseling Psychology
Dana College 1972 — 1976
BA, Liberal Arts
Sutter Health April 2011 - January 2012
Sacramento County March 2012 - 2012
Snowline Hospice November 2005 - February 2011
GENEX Services, Inc. May 2004 - November 2005
Skills
Home Care, Nursing, Healthcare Management, Hospitals, Utilization Management, Quality Management, Mental Health, Workers Compensation, Case Management, Hospice, Palliative Care, Advanced Illness..., Nurse Manager, Director, Healthcare, Case Managment, Nursing Education, Registered Nurses
Education
CSU Dominguez Hills 1996 — 1997
Nursing
American River College 1992 — 1995
ASN, Nursing
Mayo Clinic June 2015 - Present
GENEX Services, Inc. August 2005 - Present
Honeywell 1997 - 2002
Skills
Case Management, Nursing, Workers Compensation, Case Managment, Utilization Review, Disability Management, Rehabilitation, Certified Case Manager, Patient Advocacy, Healthcare Management, Acute Care, Medical/Surgical, Medical Case Management, Customer Service, EMR, Health Insurance, Healthcare Information..., Managed Care, Utilization Management, Nursing Management, Nursing Education
Education
Arizona State University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Injury Solutions July 2000 - Present
Univita January 2011 - November 2012
GENEX Services, Inc. January 1998 - July 2000
Liberty Mutual Insurance March 1994 - December 1996
Skills
Utilization Management, Healthcare Management, Case Managment, Nursing, Medicare, Patient Advocacy, Elder Care, Long-term Care, Utilization Review, Home Care, Acute Care, Managed Care, Inpatient, Medicaid, BLS, Case Management, Healthcare, Hospitals, Patient Education, Patient Safety
Education
Delta College 1970 — 1973
A.D., Nursing
URAC February 2008 - Present
GENEX Services, Inc. 2006 - 2008
MetLife 2002 - 2004
Sheakley Unicomp 1997 - 2002
Skills
Quality Of Care, Utilization Management, Disease Management, Healthcare Industry, Quality Improvement, Healthcare Management, Accreditation, Case Management, Utilization Review
Education
Ball State University
Bachelor of Science, Registered Nursing/Registered Nurse
R3 Continuum August 2015 - Present
GENEX Services, LLC January 2010 - August 2015
Intracorp December 2005 - January 2010
GENEX Services, Inc. 2004 - 2006
Skills
Managed Care, Insurance, Claims, Workers Compensation, Account Management, New Business Development, Employee Benefits, Claims Management, Medicare, Sales Management, Claim, Medical Diagnostic..., Medical Review Services, Independent Medical..., Legal Liability, Liability, Commercial Insurance, Property & Casualty..., Sales, Long-term Care, Case Managment, Disability Insurance, Brokers, Case Management, Cold Calling, Health Insurance, Underwriting
Education
College of Saint Benedict 1988 — 1992
BA, Liberal Studies
Episcopal High School of Jacksonville
Florida School Boards Insurance Trust November 2012 - Present
Integrated Care Management January 2009 - November 2012
GENEX Services, Inc. February 2006 - January 2009
Brock Case Management & Consulting, LLC 2005 - 2006
CNA Insurance 1996 - 2004
Integrated HealthCARE Delivery Services 1995 - 1996
CONSERVCO - The Travelers Medical Services 1987 - 1995
Intracorp 1986 - 1987
Vocational Placement Services 1983 - 1986
Skills
Utilization Management, Medicare, Case Managment, Healthcare, Certified Case Manager, Managed Care, Case Management, Workers Compensation, Disability Management, Utilization Review, Disease Management, Nursing, Rehabilitation, Medical Case Management, Medicaid, Home Care, Management, Health Insurance, HIPAA, Patient Advocacy, Vocational..., Hospitals, Medicine, Healthcare Management, Inpatient, Clinical Research, Long-term Care, Discharge Planning, Medical Management, Medical Cost Containment, Medical Review
Education
Barry University
Bachelors, Liberal Studies
Broward College
Associate Science, Nursing
Jaqua Counseling & Consulting June 2005 - Present
Jaqua Counseling & Consulting June 2005 - Present
JAQUA COUNSELING & CONSULTING January 2005 - Present
GENEX Services, Inc. August 1998 - June 2005
Expert Witness, Vocational Evaluator August 1998 - June 2005
GENEX SERVICES, INC January 1998 - January 2005
JAQUA COUNSELING & CONSULTING January 1993 - January 1998
Education
Abilene Christian University
Bachelor of Arts, Marketing
University of Houston
University of Houston
Master of ArtsApplied, Psychology
GENEX Services, Inc. January 2001 - Present
Cascade Disability Management March 2000 - December 2000
Intracorp October 1990 - March 2000
Skills
Vocational..., Case Management, Vocational Counseling, Transferable Skills, Job Analysis, Vocation, Case Managment, Workers Compensation, Rehabilitation..., Managed Care, Utilization Management, Disability Management, Career Counseling, Return to Work, Career Assessment, Disabilities, Vocational Evaluation, Job Search Strategies
Education
Agnes Scott College
Bachelor of Arts, Psychology
University of Alabama at Birmingham
M.Ed, Rehabilitation Counseling
Broadspire March 2015 - Present
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines October 2014 - February 2015
Broadspire November 2012 - May 2014
Capella University June 2011 - January 2013
Intracorp January 2003 - February 2011
Peachtree Academy September 2005 - May 2006
GENEX Services, Inc. January 1997 - May 2005
Northeast Georgia Medical Center May 1999 - February 2000
Skills
Organizational..., Vocational..., Ergonomics, Job Analysis, Organizational..., Case Management, Counseling, Psychology, Teaching Experience, Training, Career Development..., Human Resources, Coaching, Career Assessment, Job Search Strategies, labor market surveys, transferable skills..., Workers Compensation, Adult Learning Theory, Interview Preparation, CRC, CCM, Case Managment, Instruction, E-Learning, Psychotherapy, Healthcare, Interviews, Employee Relations, Teacher Training, Transferable Skills, Labor Economics, Program Development, Resume Writing, Workshop Facilitation, Career Development, Research, Leadership Development, Career Counseling
Education
Capella University 2010 — 2015
Ph.D., Industrial and Organizational Psychology
Auburn University 1991 — 1992
M.Ed., Rehabilitation Counseling
Auburn University 1987 — 1991
B. A., Psychology
GENEX Services, Inc. October 2011 - Present
Nurse Consultants LLC August 2010 - Present
Education
Ashford University 1987 — 1990
BS, Nursing/ Health Care Administration
Physicians Medical Group of Santa Cruz County November 2009 - February 2011
The Zenith Insurance Co. July 2006 - November 2009
GENEX Services, Inc. July 2002 - July 2004
Education
California State University-Dominguez Hills 2002 — 2006
BSN, Nursing
Ability Services Network, Inc May 2012 - May 2013
Alere August 2010 - December 2010
Broadspire August 2007 - July 2009
Coventry Health Care August 2006 - July 2007
GENEX Services, Inc. 2005 - 2005
Skills
Managed Care, Medicare, Healthcare, Hospitals, Healthcare Management, Utilization Management, HIPAA, Nursing, Clinical Research, Case Managment, Disease Management, Workers Compensation, Medicaid, Provider Relations, Home Care, Case Management, Acute Care, Mental Health, Patient Advocacy
Education
University of Illinois at Chicago 1981 — 1982
MPH, Health Program Management
Metreopolitan Community College 1970 — 1972
Assoc, Nursing
Augsburg College 1965 — 1969
BA, Sociology, History
Augsburg College 1965 — 1969
BA, Sociology/Social Welfare
GENEX Services, Inc. November 2010 - Present
Intracorp May 2006 - November 2010
Intracorp May 2005 - May 2006
CorVel Corporation March 2002 - January 2004
ADP TotalSource October 1999 - February 2002
Skills
Case Managment, Utilization Management
Education
Brenau University 1992 — 1996
BSN, Nursing
Milton High School
GENEX Services, Inc. August 2012 - Present
IKOR (R) USA Inc. March 2011 - August 2012
Education
Brandywine School of Nursing 1992 — 1995
Iron Mountain June 2015 - Present
Iron Mountain July 2012 - June 2015
AnswerNet October 2011 - July 2012
GENEX Services, Inc. December 2010 - October 2011
CIGNA April 2010 - December 2010
Prudential Financial September 2009 - April 2010
American Red Cross September 2007 - May 2009
Skills
Sales Process, Call Centers, Workers Compensation, Salesforce.com, Account Management, Direct Sales, Sales, Cold Calling, CRM, Customer Retention, Sales Operations, Lead Generation, Solution Selling, Selling, Business Development, Team Building, Management
Education
Bucknell University 2005 — 2009
Sociology, Spanish
William Tennent High School
GENEX Services, Inc. 2001 - Present
Education
Auburn University
Faithfully Sweet Creations November 2005 - Present
The Parker Home May 1999 - Present
GENEX Services, Inc. July 2001 - October 2002
Skills
Customer Service
Education
University of Central Oklahoma - College of Business Administration 1998 — 2000
Master of Business Administration, Finance
University of Central Oklahoma 1992 — 1997
Bachelor of Science, Accounting
GENEX Services, Inc.
Skills
Microsoft Word, Customer Service, Insurance, Microsoft Office, Microsoft Excel
Education
City University of New York-Hunter College
GENEX Services, Inc. January 2011 - Present
Greenville Health System November 2007 - January 2011
Greenville Health System October 2002 - October 2007
Skills
Medicine, Medical Terminology, Disease Management, Acute Care, Health Education, Managed Care, Wellness
Education
Webster University 2010 — 2012
Master of Arts (M.A.), Human Resources Management and Services
Clemson University 2005 — 2007
Registered Nursing/Registered Nurse
GENEX Services, Inc. March 2012 - Present
Star 1 Corp. March 2011 - March 2012
Grid Sign Systems August 2009 - February 2011
Skills
Telecommunications, Customer Service, Talent Acquisition, Sourcing, Recruiting, Technical Recruiting, Account Management, Microsoft Excel, New Business Development, Microsoft Office, Applicant Tracking..., Employee Relations, Invoicing
Education
ITT Technical Institute-King of Prussia 2007 — 2009
Associate in Specialized Technology Degree, Computer Network Systems
LaSalle University 1996 — 1999
Bachelor of Science, Accounting
GENEX Services, Inc. October 2007 - September 2010
Mitsui Sumitomo Insurance Group June 2000 - October 2007
Education
Contra Costa College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
GENEX Services, Inc. 2006 - Present
CorVel Corporation 2004 - 2005
CorVel Corporation 2004 - 2005
Skills
Managed Care
Education
Dekalb Community College
Registered Nursing/Registered Nurse
Georgia Institute of Technology
Industrial Management
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 2014 - Present
Parkland Hospital April 2012 - July 2014
Parkland Hospital January 2008 - April 2012
UnitedHealthcare June 2005 - January 2008
GENEX Services, Inc. July 2002 - June 2005
Intracorp February 2000 - July 2002
Skills
Medicare, Medicaid, Inpatient, Healthcare, Hospitals, Patient Safety, Home Care, Patient Advocacy, Utilization Review, Disease Management, Physician Relations, JCAHO, Case Management, Acute Care, ICU, Managed Care, Healthcare Information..., Microsoft Word, Medical/Surgical, Rehabilitation, IV, Critical Care, ASAP, Visio, Microsoft Excel, PowerPoint, Case Managment, Quality Improvement, Quality Assurance, CMS, EHR, EMR, Epic Systems, Utilization Management, Internal Audit, External Audit
Education
Murray State College 1985 — 1987
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Kiamichi Technology Center-Idabel 1983 — 1984
Licensed Practical Nurse, Nursing
GENEX Services, Inc. October 1996 - Present
Education
College of DuPage 1990 — 1991
Schaumburg High School 1983 — 1986
Community Association for Preschool Education October 2007 - Present
Children's Center for Lab Employees July 2005 - July 2007
GENEX Services, Inc. June 1991 - June 2003
Skills
Microsoft Office
Education
California State University-Hayward
BA Human Development, Early Childhood Education and Teaching, Cum Laude
Blue Cross Blue Shield of Texas June 2015 - Present
Retired November 2013 - Present
GENEX Services, Inc. September 2013 - Present
Health Direct/AIG July 2012 - September 2013
American Financial Group/Republic Indemnity Co. August 2005 - February 2012
Skills
Claim, Medicine, Medical Education, Disease Management, Medicare, Disability Management, Managed Care, Nursing
Education
Clemson University 1978 — 1980
BSN, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Clemson University 1969 — 1972
Bachelor's Degree, Microbiology, General, 3.8
GENEX Services, Inc. November 2013 - Present
Duke University October 2011 - October 2013
Vocational Rehabilitation August 2009 - May 2010
NC Division of Vocational Rehabilt January 2009 - May 2009
Addiction Solution, Inc. January 2009 - May 2009
Alcoholism Treatment Center August 2008 - November 2008
Autism Society of North Carolina February 2008 - July 2008
Skills
Case Management, Rehabilitation
Education
East Carolina University
Master of Science; Master of Science, Rehabilitation Counseling; Substance Abuse and Clinical Counseling
Appalachian State University
Bachelor of Science, Clothing and Textiles
Weston Solutions, Inc. November 2010 - October 2014
GENEX Services, Inc. November 2009 - November 2010
United Methodist Church July 2008 - February 2009
TNS Media Intelligence November 1988 - November 2007
Education
Bloomsburg University of Pennsylvania
Bachelor’s Degree, Secondary Education
GENEX Services, Inc. December 2010 - Present
Intracorp April 2007 - December 2010
Intracorp January 2005 - March 2007
Intracorp October 1996 - December 2004
Intracorp March 1990 - September 1996
Intracorp January 1987 - February 1990
Jeske Court Reporting April 1984 - December 1986
Rexnord January 1978 - April 1983
Skills
Managed Care, Disability Management, Workers Compensation, Large Account Management, Team Leadership, Sales, Utilization Management, Account Management, Key Account..., Healthcare, Management, Sales Management, Cold Calling, Insurance, Marketing, CRM, Claim, Product Management, Medicare, Claims Management
Education
Cumberland University 1990 — 1995
Associate's degree, Business Administration and Management, General
Marquette University 1980 — 1982
Associate degree, Business Administration and Management, General
Marquette University 1976 — 1979
Associate's degree, Court Reporting/, A
GENEX Services, Inc. June 1998 - Present
P.S.33 June 1988 - October 1994
P.S. 33 June 1988 - October 1994
Skills
Insurance, Workers Compensation, Data Entry, Outlook, Health Insurance, Claim, Spreadsheets, Employee Benefits, Medicare, Customer Service, Office Management, Fax
Education
CUNY Bronx Community College
Gould & Lamb, LLC June 2013 - December 2014
Gould & Lamb, LLC November 2007 - June 2013
Aycock Veterinary Clinic August 2006 - October 2007
Lehman Autoworld March 2006 - August 2006
GENEX Services, Inc. October 1998 - March 2006
Cleveland Clinic August 1994 - October 1998
Crown Sanitary Supply August 1994 - August 1996
GENEX Services, Inc. May 1991 - August 1994
Skills
Health Insurance, Insurance, Medical Terminology, Medical Coding, Workers Compensation, Bill Review, HIPAA, Claims Management, Customer Service, Employee Benefits, Liability
Education
Southern New Hampshire University 2013 — 2015
Bachelor's degree, Industrial and Organizational Psychology
Baker College of Flint 2011 — 2012
Associate's degree, Business Administration and Management, General