Experience
Keymarket Radio, LLC   October 2013 - August 2014
Precision Laser & Instrument, Inc.   February 2011 - July 2012
HEARTLAND I.V. CARE   July 2007 - October 2009
CORAM HEALTHCARE, INC   March 2006 - July 2007
NOVARTIS PHARMACEUTICALS  October 1999 - February 2006
PARAMOUNT HEALTHCARE, INC   January 1996 - October 1999
Paramount Health Care  September 1993 - January 1996
Household Finance   September 1992 - September 1993
LANIER COPIERS   September 1990 - September 1992

Skills
Hospitals, Medical Devices, Gastroenterology, Oncology, Medicine, Team Building, Nursing, Customer Service, Negotiation, Leadership, Budgets, Strategic Planning, Microsoft Office, Contract Negotiation, Microsoft Excel, Nutrition, Process Improvement, New Business Development, Construction, Operations Management, Coaching, Sales, Recruiting, Healthcare, Nonprofits, Management, Time Management, Human Resources, Cold Calling

Education
Adrian College   1985 — 1990
B.A., Psychology/Business minor

Adrian College   1985 — 1990
Bachelor in Arts Degree, Psychology

Experience
Association of American Medical Colleges (AAMC)   August 2015 - Present
Association of American Medical Colleges (AAMC)   December 2013 - July 2015
CLT Consulting, LLC   July 2002 - July 2015
College of American Pathologists  July 2004 - June 2015
Johnson Controls  December 2011 - May 2015
Drake Resource Group   2002 - 2009
Arthur Andersen  January 1995 - April 2002
Household Finance   1994 - 1995

Skills
Instructional Design, E-Learning, Curriculum Design, Project Management, Training, Workshop Facilitation, Coaching, Performance Management, Leadership Development, Curriculum Development, Needs Analysis, Staff Development, Adult Education, Leadership, Employee Engagement, Program Management, Performance Improvement

Education
University of Wisconsin-Milwaukee   1991 — 1993
Masters, Communication

Bowling Green State University   1987 — 1991
BA, Communication

Experience
University of the Incarnate Word®  January 2015 - Present
USAA: Federal Savings Bank  June 2013 - April 2015
Fannie Mae  October 2009 - May 2013
Fairway Financial Solutions   October 2006 - October 2009
Washington Mutual Bank  March 2003 - October 2006
Bank One - First USA   November 1996 - March 2003
Household Finance   September 1980 - November 1996

Skills
Risk Management, Loss Mitigation, Banking, Portfolio Management, Leadership, Loans, Credit, Mortgage Lending, Call Centers, Vendor Management, Process Improvement, Executive Management, Financial Services, Underwriting, Strategic Planning, Loan Origination, Retail Banking, Analysis, Business Process..., Start-ups, Management, Program Management, Business Planning, Analytics, Loan Servicing, Finance, Business Process, Mortgage Servicing, Budgets, Insurance, Asset Management, Financial Analysis, Consumer Lending, Real Estate, Financial Risk, Credit Cards, Credit Risk, Credit Analysis, Auditing, Default, Mortgage Banking

Education
University of the Incarnate Word   2014 — 2016
Master's Degree, M.S. - Organizational Development and Leadership, Current GPA 3.85

Clarion University of Pennsylvania   1975 — 1980
BS, Accounting, GPA 3.0

Experience
Terri's Salon and Spa Services   September 2006 - October 2013
J.C.Penney   September 2005 - September 2006
Household Finance   June 1997 - July 1998

Skills
Bookkeeping, Cash Flow, Budget Management, Account Management, Experience with both..., Expertise in full..., Compensation/Payroll, Employee Relations, Experience with..., Full Licenced..., Customer Service, Sales, Leadership, Retail, Time Management, Coaching, Microsoft Word, Small Business, Management, Payroll, Social Networking

Education
Empire Beauty School   2013 — 2013
Cosmetology Educator, Educational/Instructional Technology

Morris Academy Of Hair Design   1988 — 1989
Full Cosmetologist, Cosmetology, Barber/Styling, and Nail Instructor

Aurora West High School   1983 — 1987
General, General

Empire Beauty School-Arlington Heights
Bachelor of Education (BEd)

Experience
Bankers Life and Casualty  May 2010 - Present
Bankers Life and Casualty  May 2010 - Present
Wachovia/Wellsfargo Bank   March 2006 - August 2009
Household Finance   January 1998 - March 2006

Skills
Whole Life, Universal Life, Term Life Insurance, Sales, Fixed Annuities, Life Insurance, Long Term Care Insurance, Disability Insurance, Team Building, Long-term Care, Licensed Life & Health..., New Business Development, Health Insurance, Account Management, Annuity Sales, Mortgage Lending

Education
Appalachian State University

Experience
Suisun Valley Elementary   July 2015 - Present
St. Isidore School  September 2014 - June 2015
J. Rockcliff Realtors  April 2010 - October 2014
Wells Fargo Bank  March 2008 - September 2008
Wells Fargo Home Mortgage  November 2007 - March 2008
HSBC-Beneficial Finance   July 2006 - March 2007
HSBC-Beneficial Management   March 2005 - July 2006
El Crystal   September 2003 - March 2005
Wells Fargo/Norwest Mortgage   February 1997 - March 2000
Household Finance   August 1992 - June 1996

Skills
Real Estate, Investment Properties, Sales Process, Sales, Referrals, First Time Home Buyers, Mortgage Lending, Selling, Relocation, Sellers, Sales Management, Short Sales, Negotiation, Loans, Investors, Single Family Homes, Training, Customer Service, Leadership, Team Building, Real Estate Transactions, Residential Homes, Elementary Education

Education
California State University-Chico   1987 — 1992
BA, Psychology

Experience
First Community Mortgage - Retail Division  September 2015 - Present
Waterstone Mortgage  April 2014 - September 2015
All American Home Lending Inc   March 2008 - January 2014
Heartland Home Finance  January 1995 - March 2008
Household Finance   April 1982 - January 1995
Alexander Hamilton Life  January 1989 - August 1991

Skills
Mortgage Banking, Refinance, FHA, Sales Management, Credit Analysis, Loan Origination, Financial Services, Portfolio Management, Residential Mortgages, Small Business Lending, Account Management, Finance, Reverse Mortgages, FHA financing, Sales, Consumer Lending, Management, Construction Loans, Relationship Management, Financial Analysis, Cold Calling, USDA, Loss Mitigation, Cross Selling, Commercial Lending, VA loans, Mortgage Underwriting, Commercial Mortgages, Branch Management, Leadership, Training, Real Estate, Sales Process, Recruiting, Executive Management, Call Centers, Government Loans, Selling, FHA Financing, Investments, Mortgage Marketing, VA Loans, Retail Banking, Financial Risk, Branch Banking, Credit Risk, Loan Servicing, Series 6, Credit Cards

Education
Bradley University   1978 — 1983
BA, Journalism Masscommunications Public Relations

Experience
Prudential Real Estate  September 2000 - June 2005
Household Finance   January 1996 - March 2000
zales jewellers   1996 - 1998
Lockheed Martin Space Systems Company  February 1980 - July 1985

Skills
Real Estate, Relocation, Sellers, Buyer Representation, Short Sales, Buyers, Vacation Homes, Sales, Property, Listings, Selling, Single Family Homes, 1031 Exchanges, Condos, REO, Townhomes, Foreclosures, Referrals, Move Up Buyers, SFR, Relocation Buyers, Investors, First Time Home Buyers, Real Property, New Home Sales, Luxury, Real Estate Transactions, e-PRO, Income Properties, Seller Representation, Investment Properties, Listing Homes, Seniors, New Homes, Home Staging, Residential Homes, Investments, Negotiation, Contract Negotiation, Marketing, FHA

Education
Anthony Real Estate School   1998 — 2000

Escola Superior de Artes e Design   1991 — 1996
fashion Design

Evergreen Valley College   1988 — 1990

San Jose High , Yerba Buena High School   1976 — 1980

Experience
State Farm  April 2012 - Present
Bankers Life and Casualty  July 2011 - April 2012
Household Finance   June 2005 - February 2009

Skills
Customer Service, Sales, Marketing, Insurance, Property, Underwriting, Team Building, Strategic Planning

Education
Briar Cliff University   2002 — 2005
Bachelor of Arts, Business Administration

Experience
PrimeLending  April 2015 - Present
Wells Fargo  November 2013 - Present
PNC Mortgage  April 2013 - October 2013
PNC Bank  January 2009 - October 2013
HSBC  August 2004 - April 2008
Marik and Morrison Financial Group   December 2002 - August 2004
HFC - HSBC   February 1999 - December 2002
Household Finance   February 1999 - December 2002
Union Planters Bank  January 1998 - January 2000
First Commercial Bank  January 1994 - January 1998

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, Budgets, Credit, Analysis, Banking, Business Development, CRM, Coaching, Commercial Banking, Commercial Lending, Consumer Lending, FHA, Finance, Human Resources, Insurance, Investment Properties, Investments, Leadership, Lines Of Credit, Loan Origination, Loans, Management, Marketing Strategy, Mortgage Banking, Mortgage Lending, Negotiation, New Business Development, Portfolio Management, Real Estate, Recruiting, Refinance, Risk Management, Sales, Sales Management, Strategic Planning, Strategy, Team Building, Team Leadership, Training, Underwriting

Education
Florida Institute of Technology   2008 — 2009
Graduate Certificate, Business Management

Florida Institute of Technology   2008 — 2009
Masters of Science, Acquisition and Contract Management

Florida Institute of Technology   2008 — 2009
Graduate Certificate in Contract Management

Athens State University   1994 — 1998
Bachelors of Business Administration, Business Management

Experience
D3 LED, LLC  September 2012 - Present
Everbrite, LLC  January 2010 - September 2012
Everbrite, LLC  July 2006 - July 2010
Everbrite, LLC  May 2005 - July 2006
Everbrite, LLC  January 1998 - May 2005
William Frick & Company  January 1996 - January 1998
Household Finance   June 1995 - January 1996

Skills
Plastics, Product Development, New Business Development, Account Management, Manufacturing, Thermoforming, Lean Manufacturing, Six Sigma, Business Development, Continuous Improvement, Cross-functional Team..., Sales Management, Supply Chain, Process Improvement, Value Stream Mapping, Supply Chain Management, Management, Strategic Planning

Education
Carthage College   1991 — 1995
International Business; Business Administration, Economics and Japanese

Carthage College   1991 — 1995
Bachelor of Arts (BA), Business Administration; International Business

Aurora West High School   1987 — 1991

Experience
Sharp Healthcare  September 2005 - Present
Entertainment Partners  February 2013 - March 2013
Torrance Unified School District  March 2012 - December 2012
Johnson & Johnson  January 2012 - March 2012
Decurion Corporation  March 2011 - November 2011
San Diego County Credit Union  October 2002 - September 2005
Household Finance   2002 - 2002
PETCO Animal Supplies, Inc.   2000 - 2002

Skills
Applicant Tracking..., Human Resources, HRIS, New Hire Orientations, Benefits Administration, Onboarding, Talent Acquisition, Training, Workforce Planning, Project Management, College Recruiting, HR Policies, Interviews, Talent Management, Employee Engagement, FMLA, Organizational..., Payroll, Internet Recruiting, Sourcing, Succession Planning, Hiring, Recruiting

Education
San Diego State University-California State University
Bachelor of Arts, Social Work

Human Capital Institute
Strategic Workforce Planning Certification

Chapman University
PHR/ SHRM Certification Course

San Diego State University College of Extended Studies
HR Management Certification

Experience
Charter One Bank  May 2014 - Present
Community Banks of Colorado  November 2012 - November 2013
FFG  August 2010 - September 2011
Household Finance   December 2001 - June 2009
City of Battle Creek  2001 - 2002

Skills
Management, Selling, Recruiting, Leadership, Customer Service, Talent Management, Strategic Planning, Sales, Time Management, Budgets, Sales Management, Leadership Development, Coaching, Social Networking, Account Management, Business Development, Finance, Financial Analysis, Customer Satisfaction, Business Planning, Business Strategy, Commercial Lending, Contract Negotiation, Employee Relations, Human Resources, Negotiation, New Business Development, Process Improvement, Small Business Lending, Strategy, Vendor Management

Education
The Robert B Miller College   2009 — 2010
Bachelors of Applied Science, Business Management

Experience
Plaza Ford Inc   May 2012 - Present
NY Life  January 2010 - April 2012
Household Finance   April 2004 - December 2008

Skills
Retirement Planning, Cold Calling, Small Business, Social Media, Selling, Sales Process, Strategic Planning, Team Building, Sales Presentations, Sales Management, Sales, New Business Development, Mortgage Lending, Marketing Strategy, Marketing, Human Resources, Insurance, Lead Generation, Health Insurance, Financial Services, Finance, Employee Benefits, Direct Sales, Customer Service, Customer Satisfaction, Customer Retention, Coaching, Business Planning, Account Management, Advertising Sales, Building Relationships

Education
Catonsville Community College   1982 — 1987
Associates Degree, Buisness Management

Experience
Softchoice  December 2011 - Present
UNIS LUMIN  November 2007 - December 2011
UNIS LUMIN  November 2007 - September 2010
IBM  July 2005 - 2007
CallPro Canada   October 1995 - July 2005
Household Finance   1992 - 1995

Skills
Solution Selling, Unified Communications, VoIP, Data Center, Enterprise Software, Telephony, Telecommunications, Wireless, VMware, CRM, IVR, Contact Centers, Professional Services, Managed Services, Call Centers, Channel Partners

Education
Centennial College
Diploma, Office Systems

Experience
Transamerica Financial Advisors, Inc. Transamerica Financial Group Division   December 2014 - Present
World Financial Group (WFG)   May 2006 - Present
Household Finance   October 1998 - July 2000
Option Home Lending   January 1997 - October 1998

Education
Chicago State University   1996 — 1998

Experience
Capcom Game Studio Vancouver  December 2014 - Present
Career and HR Consulting Services   August 2007 - Present
Convoy Supply Ltd.  January 2013 - April 2014
City of Richmond  August 2007 - January 2013
CruiseShip Centers International   March 2007 - August 2007
Tiltproof   June 2006 - October 2006
BC HRMA  November 2004 - April 2006
Envision Financial  September 1995 - January 2004
SoapBerry Shop   March 1994 - September 1995
Household Finance   July 1991 - March 1994

Skills
Organizational..., Employee Engagement, Leadership Development, Performance Management, Talent Management, Policy, Labor Relations, Employee Training, Employee Relations, Strategy, Succession Planning, Coaching, Workshop Facilitation, Training, Interviews, Change Management, Recruiting, Career Development, Team Building, Personnel Management, Strategic Planning, Conflict Resolution, Organizational..., Public Speaking, Career Counseling, Staff Development, Management, Onboarding, Organizational Design, Training Delivery, Team Leadership, Executive Coaching, Management Development, Talent Acquisition, Adult Education, Instructional Design, Workforce Planning, HR Policies, Mentoring, Curriculum Design, Performance Improvement, E-Learning, HR Consulting, Employment Law, Management Consulting, Talent Development, E-learning Development, Software Design, Large Group Facilitation, Program Management

Education
Royal Roads   2011 — 2011
Masters in Arts and Leadership in progress, Leadership

University of the Fraser Valley   2000 — 2007
4th year, Adult Education

British Columbia Institute of Technology   1983 — 1985
Diploma Marketing Management, Marketing Management, International Business

Queen Elizabeth High School   1981 — 1983
Grade 12

Experience
Integrated Quality & Project Services, LLC   July 2008 - Present
HSBC  January 2006 - July 2008
HSBC Mortgage Services  October 2001 - January 2006
Household Finance   June 1997 - January 2001

Skills
Six Sigma, Analysis, RAD, Process Review, Deployment, Visio, Statistics, DMAIC, DOE, MS Project, Black Belt, Process Improvement, Kaizen, Continuous Improvement, Word, Problem Solving, Excel, Microsoft Office, 5S, PowerPoint, FMEA, Change Management, Operational Excellence, Process Engineering, PMP, Statistical Software, Business Process..., Re-engineering, Microsoft Excel, Financial Services, Strategy, Integration, Project Management, Leadership, Management, CRM, Executive Management, Vendor Management, PMO, Program Management, Business Analysis, Training, Business Transformation, Lean Manufacturing, Quality Assurance, Operations Management, Risk Management, Employee Engagement, Portfolio Management, Mergers & Acquisitions

Education
University of Phoenix   1991 — 1993
Masters, Business Administration

California State University-Fullerton   1976 — 1980
Health and Physical Education/Fitness

Experience
PuroClean Professional Services   November 2007 - January 2014
Novastar Mortgage  2002 - 2007
Global Mortgage Co.   1995 - 2002
Household Finance   1992 - 1994

Skills
Insurance, Refinance, Coaching, Finance, Sales, Management, Small Business, Claim, Underwriting, Restoration, Customer Service, Leadership, Mold Remediation, New Business Development, Mortgage Banking, Budgets, Selling

Education
Bowling Green State University   1987 — 1991

Experience
The Rinehart Group   2006 - Present
Residential Appraisal Specialists, Inc   2000 - 2007
Grant Mansion Realty   2004 - 2006
Bradford Real Estate  2001 - 2004
Rocky Mountain News  2000 - 2001
The Appraisal Company  1997 - 1999
Bonnie Roerig & Associates   1996 - 1997
Household Finance   1993 - 1995

Skills
Real Estate, Residential, Sellers, Selling, Purchase, Single Family Homes, Condos, Relocation, First Time Home Buyers, Real Estate Development, Buyer Representation, Negotiation, Brokerage, Realty, First Time Buyers, Listings, Buying, Referrals, Resale, Marketing, Investment Properties, Residential Homes, Real Property, Buyers, Mortgage Banking, Mortgage Lending, Property, Resellers

Education
Colorado State University   1988 — 1992
Social Science, Business, Sociology

The University of Edinburgh   1991 — 1991
Study Abroad

Experience
Preferred Mortgage Group   June 2015 - Present
Bridgepoint Funding   May 2012 - June 2015
BWC Mortgage Services  November 2002 - November 2008
Household Finance   November 1993 - May 1998

Skills
Mortgage Planning, Mortgage, Loans, FHA, Conventional, Refinance, First Time Home Buyers, Loan Origination, Certified Mortgage..., Real Estate, Mortgage Lending, VA loans, Mortgage Banking, USDA, REO, Credit, Real Estate Financing, Finance, Home Equity Loans, FHA financing, Residential Mortgages, Investment Properties, Mortgage Marketing, Reverse Mortgages, Mortgage Underwriting, Non-Conforming, VA Loans, FHA Financing

Education
Golden Gate University   1996 — 1998
MBA, Business Management

California State University-Sacramento   1985 — 1990
BS, Marketing

Experience
ADP  June 2014 - Present
ADP  January 2014 - June 2014
ADP  January 2008 - January 2014
Wells Fargo Home Mortgage  December 2005 - December 2007
Household Finance   June 1999 - June 2005
Northstar Mortgage Company   April 1997 - July 1999
Sterling Mortgage Company   October 1995 - April 1997
Landmark International Equities   July 1994 - September 1995
United States Marine Corps  July 1989 - July 1993

Skills
Consultative Selling, Cold Calling, Sales Process, Salesforce.com, Solution Selling, B2B, Customer Relations, Customer Service, Public Speaking, Mentoring, Sales Management, Selling, Human Resources, Sales Presentations, Coaching, Sales Operations, Training, Lead Generation, New Business Development, Recruiting, Management, Leadership, Sales, Talent Acquisition, Direct Sales, Enterprise Software, Time Management, Team Building, Customer Retention, Contract Negotiation, Account Management, SaaS, Customer Satisfaction, Employee Benefits, Call Centers, CRM, Hiring, Payroll, Business Development, Employee Training, Vendor Management, Team Leadership, Outsourcing, Networking, Building Relationships, Interviews, Cloud Computing, Complex Sales, ADP Payroll, Strategic Partnerships

Education
Albright College   2014 — 2018
Applied Psychology and Organizational Development

Lehigh Carbon Community College   2012 — 2014
Computer and Information Sciences, General, Dean's List:3.90 GPA

Penn State University

Experience
Confer Investments, LLC   2005 - 2013
TNT Vacations  2001 - 2005
First Savings Bank of Virginia   1999 - 2001
Alternative Lending Capital   1998 - 1999
First Union Home Equity Bank  1996 - 1998
Household Finance   1985 - 1996

Skills
Customer Service, Sales Management, Project Management, Operations Management, Communication, Organizational..., Financial Analysis, Competitive Analysis, Business Development, Marketing, Consulting, Negotiation, Writing, Human Resource..., Research, Compliance, Social Media, Sales, Budgets, Management Consulting, Finance

Education
Virginia Polytechnic Institute and State University   2014 — 2014

College of the Holy Cross
Bachelor of Arts (B.A.)

Experience
MVP Collaborative  April 2013 - Present
MXM Health (formerly known as Big Communications)   November 2011 - March 2013
MRM Worldwide  July 2011 - November 2011
Citizens Financial Group  February 2010 - July 2011
Big Communications  February 2007 - February 2009
Campbell-Ewald  May 2000 - December 2006
Household Finance   November 1998 - February 2000

Skills
Sponsorship, Event Planning, Relationship Marketing, Interactive Marketing, Digital Marketing, Project Management, Superior Client Service, sales force..., Marketing Communications, Integrated Marketing, Interactive Advertising, Mobile Marketing, Training Programs, Fundraising, Direct Marketing, CRM, Account Management, Sales Effectiveness, Marketing, Product Launch, Training, Lead Generation, Event Management

Education
Central Michigan University   1993 — 1997
BSBA, Marketing - Communications

De La Salle Collegiate   1989 — 1993
High School, College Prep

Experience
Bayview Solutions LLC / Bayview RMC   February 2015 - Present
Transworld Systems Inc & Tantor Investments Inc.   April 2010 - January 2015
American Debt Sales, LLC   March 2002 - April 2009
Marshall BankFirst  September 1997 - March 2002
Source Information Systems, Inc.   March 1996 - September 1997
JP Morgan Chase  November 1992 - March 1996
Household Finance   March 1991 - November 1992

Skills
Accounts Receivable, Call Center, Credit Cards, Outsourcing, Loans, Vendor Relations, Cash Flow, Customer Service, Compliance, Customer Relations, Operations Management, Contract Negotiation, Banking, Debt Collection, Vendor Management, Credit, Healthcare, Risk Management, Strategic Planning, Budgeting, Consultative Selling, New Business Development, Portfolio Management, Process Improvement, Negotiation, Sales Management, Billing, Performance Management, Executive Management, Account Management, Team Leadership, Business Planning, Financial Analysis, Forecasting, Budgets, Call Centers, Selling, Customer Satisfaction, Team Building, Customer Retention, Leadership, Sales, Mortgage Lending, Program Management

Education
Arizona State University   1993 — 1995
Bachelor of Science (BS), Business Administration

Mt. San Antonio College   1988 — 1991
General Education

Experience
BB & T  June 2007 - Present
AutoTrader.com  May 2003 - January 2007
Household Finance   November 2000 - February 2002
MCI Systemhouse  October 1994 - October 1999

Skills
Sales Management, Leadership, Sales, Customer Retention, Marketing, Recruiting, B2B, Customer Satisfaction, Management, Account Management, Advertising, Automotive, Cold Calling, Direct Sales, Finance, Market Research, Online Advertising, Lead Generation, Profit, Selling

Education
Baker University   2007 — 2009
MBA, Business Administration

Friends University   2007 — 2009
Bachelors, Organizational Management

Centre High School

Experience
Union Savings Bank  April 2009 - Present
Five Seasons Sports Clubs   2008 - Present
Household Finance   January 2004 - January 2007

Education
Augusta State University   1998 — 2002
Bachelors, Marketing Degree, Military Sciences, Law

New Palestine High School   1994 — 1998

Experience
Brandman University - Chapman University System  June 2013 - Present
Brandman University - Chapman University System  October 2012 - Present
Ameritas College of Brandman University   March 2012 - May 2013
University of Phoenix  December 2007 - March 2012
Mortgage Industry  May 2006 - December 2007
Household Finance   May 2005 - May 2006

Skills
Admissions, Higher Education, Adult Education, Leadership Development, Coaching, Retaining Customers, Curriculum Development, Staff Development, Curriculum Design, Teaching, Distance Learning, E-Learning, Critical Thinking, Career Counseling, Educational Leadership, Instructional Design, Student Recruiting, Conflict Resolution, Public Speaking, Student Affairs, Sales Management, Management, Career Development, Resume Writing, Educational Technology, Student Development, Student Financial Aid, Academic Advising, Training, Enrollment Management, Leadership, Academic Administration, Program Development, Student Counseling, Workshop Facilitation, Campus, Academia, Community Outreach, Grant Writing, Student Engagement, Higher Education..., Organizational..., College Teaching, Classroom, Organizational..., Courses, Instructional Technology, Employee Training, Program Evaluation, University Teaching

Education
California State University-Dominguez Hills
Bachelor of Science (B.S.), Business Administration

University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General

University of Phoenix
Master of Education (M.Ed.), Education

Experience
John Hladkowicz & Associates   February 2009 - Present
Canadian Air Transport Security Authority  September 2009 - April 2013
gordongroup marketing + communications  2008 - January 2009
Ottawa Athletic Club  2005 - 2008
Corel Corporation  1989 - 2003
Household Finance   1987 - 1989

Skills
Strategic Communications, Social Media, Marketing Communications, Corporate Communications, Public Relations, Media Relations, Communications Planning, Marketing Strategy, Integrated Marketing, Press Releases, Strategy, Strategic Planning, Business Development, Internal Communications, Social Media Marketing, Crisis Communications, Digital Marketing, Speech Writing, Event Management, Media Planning, Advertising, Marketing Research

Education
Carleton University
Bachelor's degree, Economics

Experience
San Mateo Credit Union  April 2014 - Present
San Mateo Credit Union  April 2000 - April 2014
Household Finance   1999 - 2000
Fireside Bank  1996 - 1998

Skills
Customer Service, Banking, Consumer Lending, Credit, Loans, Strategic Planning, PowerPoint, Retail Banking, Loan Origination, Business Development, Data Analysis, Project Management, Microsoft Excel, Microsoft Publisher, Consumer Lending..., Collections, Mortgage Lending

Education
California State University-East Bay

Experience
SolarCity  March 2015 - Present
SolarCity  August 2014 - Present
CNA Insurance  July 2013 - October 2013
Connextions / United Health Care   April 2012 - July 2013
Wyndham Vacation Ownership  August 2005 - July 2011
Equilliance Mortgage   July 2004 - August 2005
HFC Bank  May 2002 - May 2004
Household Finance   May 2002 - March 2004
Fleet Bank  April 2000 - May 2002
Dial America Marketing  May 1998 - February 2000

Skills
Microsoft Office, Time Management, Analysis, Sales Process, Call Center, Customer Service, Customer Satisfaction, Recruiting, Customer Retention, Team Building, Sales, Applicant Tracking..., Account Management, Sales Management, Training, Cold Calling, Employee Relations, Talent Acquisition, Outlook, Coaching, Salesforce.com, Customer Experience, Strategic Planning, Human Resources, Leadership, Process Improvement, Forecasting, Business Analysis, Negotiation, Software Documentation, Business Development, Management, Call Centers

Education
Villanova University
Mastering Business Analysis, Project Management for IS/IT Professionals

City University of New York-John Jay College of Criminal Justice   1995 — 1999
Legal Studies, Legal Studeis

University of Phoenix
Criminal Justice and Corrections

Westbury

Experience
Calahan Funeral Home   July 2014 - Present
GMR Bookkeeping & Accounting Services   June 2011 - Present
St. Nicholas Greek Orthodox Cathedral   March 2014 - August 2015
McMaster-Carr  June 2011 - June 2012
H&R Block  September 2010 - April 2011
HSBC - Consumer Lending  2003 - 2009
Household International  May 1999 - February 2003
Household Retail Services  February 1998 - May 1999
Household Finance   November 1995 - February 1998
Household Finance   May 1993 - November 1995

Skills
Customer Service, Microsoft Excel, Accounting, Outlook, Microsoft Office, Microsoft Word, Accounts Receivable, Accounts Payable, Auditing, Management, Data Entry, Access, Payroll, Bookkeeping, Business, General Ledger, Invoicing, Leadership, Lotus Notes, PowerPoint, Problem Solving, QuickBooks, Recording, Writing, Windows, Quicken, Research, Account Reconciliation, Typing, 10 Key, Peachtree, Payroll Services, Financial Reporting, Notary Public, Client Confidentiality, Marketing, Financial Statements, Financial Analysis, Tax, Administration, Call Centers, Bank Reconciliation, Spreadsheets, PeopleSoft, Variance Analysis, Budgets, Financial Accounting, Internal Controls, Income Tax, Journal Entries

Education
Universal Accounting   2011 — 2011
Certificates of Completion for, Professional Bookkeeper, QuickBooks Specialist & Income Tax Preparer

American InterContinental University   2005 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.0

Roosevelt University   2000 — 2001
Bachelor of Applied Science (BASc), Accounting

Hyde Park Career Academy   1983 — 1987
High School Diploma, College Prep

Experience
VARIDESK  October 2014 - Present
ARTERIORS Home  July 2013 - October 2014
Heelys  June 2010 - February 2013
Sprig Toys   October 2007 - March 2010
Radica Games  March 1995 - October 2007
Kafoury, Armstrong & Co.   October 1993 - April 1995
Lynch and Company, CPA's   November 1992 - October 1993
Household Finance   August 1991 - November 1992

Skills
Strategic Planning, Risk Management, Supply Chain Management, International Accounting, M&A analysis, SEC filings, Financial Reporting, Financial Analysis, Forecasting

Education
Arizona State University   1986 — 1990
BS

Experience
Manulife  January 2015 - Present
Standard Life  September 2000 - January 2015
Household Finance   August 1991 - September 1998
Kell's Academy   September 1986 - July 1991

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Business Analysis, Process Improvement, Analysis, Customer Experience, Financial Services, Change Management, Coaching, Team Leadership

Education
Concordia University   1990 — 1994
Bachelor's degree, English Language and Literature, General

McGill University   1984 — 1988
Bachelor's degree, Psychology

Dawson College   1982 — 1984
DEC, Commerce

Experience
Deluxe Corporation  June 2014 - Present
Deluxe Corporation  November 2010 - Present
Deluxe Corporation  April 2009 - November 2010
Household Finance   June 1993 - April 2009

Skills
Microsoft Office, SAP, Word, Salesforce.com, Customer Service, Sales, WebEx, Banking, Account Management, Cold Calling, Credit, Financial Services, Teamwork, Marketing, Microsoft Excel, Sales Process, Customer Experience, Leadership, Microsoft Word, Customer Satisfaction, Outlook, Training, Customer Retention, Call Centers

Education
Century College

Holly Hardens Writers Group

Experience
Palace Auto Center   July 2014 - Present
Mighty Auto Parts of the Bay Area   May 2013 - Present
Big Two Toyota  July 2012 - Present
Albertsons LLC  March 2003 - November 2011
Household Finance   May 2000 - March 2003

Skills
Inventory Management, Customer Service, Customer Satisfaction, Inventory Control, Retail, Store Management, Sales, Loss Prevention, Microsoft Office, Merchandising, Time Management, Team Leadership, Profit, Microsoft Excel, Microsoft Word, Team Building, Teamwork, Sales Management, PowerPoint, Income Statement

Education
Chandler/Gilbert Community College   2009 — 2011
Associate of Science (A.S.), Aviation/Airway Management and Operations

Mesa Community College   2006 — 2006
Foreign Languages and Literatures, General

Experience
Sprint  March 2014 - Present
Sprint  July 2012 - March 2014
Sprint  January 2008 - July 2012
Sprint/Nextel Corporation  January 2006 - January 2008
Sprint Emerging and Mid-Markets   January 2005 - January 2006
Sprint Enterprise   January 2003 - January 2005
Sprint PCS Wireless   January 2002 - January 2003
Sprint PCS National Account Wireless   June 2000 - January 2002
Household Finance   May 1999 - June 2000
SeaGate Office Products   January 1999 - April 1999

Skills
Sales, Wireless, Solution Selling, Telecommunications, Sales Management, 4G, Contract Negotiation, VoIP, Customer Retention, Team Leadership, Wireline, Leadership, Strategy, Salesforce.com, Account Management, B2B, Marketing Strategy, Management, Direct Sales, Managed Services, MPLS, Selling, Cellular Communications, Sales Operations, Networking, Sales Presentations, Strategic Partnerships, Customer Service, Cold Calling, IP, New Business Development, Cloud Computing, Team Building, SaaS, Unified Communications, Program Management, M2M, Strategic Planning, Business Development, Sales Process, Call Centers, Channel Partners, Mobile Devices, Customer Satisfaction

Education
Bowling Green State University   1994 — 1998
Bachelors, Communications and Sociology

Notre Dame Academy High School   1990 — 1994
Diploma

Experience
The Moneyhouse, Inc.   July 2015 - Present
Yadkin Bank  September 2013 - June 2015
Reverse Mortgage Solutions, Inc.   November 2011 - September 2013
Greater Charlotte SR Alliance   January 2010 - January 2012
Dover Mortgage Company A Subsidiary of CommunityOne Bank N.A.   December 2007 - March 2011
1st Mariner Bank  2006 - 2007
Taylor, Bean & Whitaker   2001 - 2005
Conti Mortgage  1997 - 2001
Household Finance   1996 - 1997

Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Underwriting, FHA, Loan Origination, Reverse Mortgages, Refinance, Residential Mortgages, Leadership, Banking, Management, Financial Services, Relationship Management, Sales, Strategy, Selling, Risk Management, Training, Mortgage, Credit Risk, Strategic Planning, Secondary Marketing..., Profit Center Management, Government Loans, Mortgage Underwriting, Loss Mitigation, Loan Servicing, Due Diligence, Financial Risk, Mortgage Servicing, FHA financing, Capital Markets, Securities, Structured Finance

Education
Clemson University   1987 — 1991
BS Political Science and Economics, Polictical Science and Economics

Experience
Citibank, N.A.   September 2009 - Present
Land Home Financial Services  2008 - 2009
Indymac Bank  2005 - January 2008
NovaStar Mortgage  2001 - 2005
Household Finance   1995 - 2000
Household Finance   1995 - 2000

Skills
Mortgage Lending, Mortgage Banking, FHA, Refinance, Underwriting, VA loans, Residential Mortgages, Loans, Loan Origination, Credit, Finance, Real Estate, Banking, FHA financing, Credit Analysis, USDA, Mortgage Underwriting, Loss Mitigation, Reverse Mortgages, Mortgage Servicing, Loan Servicing

Education
California State University-Long Beach
Bachelors, Finance Investments

El Camino College

Leuzinger High

Experience
Softchoice  September 2010 - Present
Kforce Technology Staffing  June 2009 - August 2010
Household Finance   December 2007 - April 2009
Household Finance   September 2005 - December 2007

Skills
Solution Selling, Account Management, Technical Recruiting, Business Development, Sales, New Business Development, Sales Management, Vendor Management, Enterprise Software, Cloud Computing, Internet Recruiting, Professional Services, Salesforce.com, Sales Process

Education
California Polytechnic State University-San Luis Obispo   2000 — 2002
BS, Management Information Systems

Woodcreek

Experience
Mswipe Technologies   November 2014 - Present
Hybrid Paytech   May 2012 - October 2014
Groupe Yellow Inc.  April 2011 - December 2011
Ice Skill - skill4cash.com   October 2008 - November 2010
Best Buy for Business USA   June 2004 - August 2008
MicroWarehouse Ltd   March 2001 - May 2004
worldwideassist.com   February 1999 - March 2001
Household Finance   May 1997 - February 1999
Axxsys Solutions   September 1990 - April 1997
McDonald's Corporation  May 1983 - April 1990

Skills
P&L Management, Retail Management, P&L, Sales Management, Retail, Income Statement, New Business Development, Store Management, Multi-channel Retail, Merchandising, Strategy, Management, Inventory Management, B2B, Training, Business Development, Loss Prevention, Forecasting, Customer Service, Project Planning, Sales, Sales Process, Team Leadership, Direct Sales, Business Strategy, Coaching, Marketing, Customer Satisfaction, Negotiation, Leadership, Profit, Business Planning, Account Management, Logistics, Sales Operations, Cross-functional Team..., Customer Experience, Business Process, Selling, Strategic Partnerships, Start-ups, E-commerce, Sales Manager

Education
Concordia University
Bachelor degree, Management and Political Science

Experience
Noritz America  November 2011 - Present
Noritz America  August 2010 - November 2011
Southland Home Products   September 2000 - August 2010
Household Finance   December 1999 - September 2000
NPSL, APSL, CISL   May 1993 - April 1999

Skills
Contract Negotiation, Sales Management, New Business Development, Marketing Strategy, Strategic Planning, Sales, Marketing, Customer Service, Team Building, Business Development, Product Development, Microsoft Office, Account Management, Business Strategy, Direct Sales, Selling, Pricing, Negotiation

Education
Butler University   1989 — 1993
Bachelor of Science (BS), Marketing

Experience
PAID2SAVE  November 2014 - Present
Salem Group  December 2011 - Present
SunTrust Bank  2012 - 2013
Red Square Realty   April 2006 - October 2011
Aiges Funding Corporation   August 2005 - April 2006
Wells Fargo Home Mortgage  April 2001 - January 2003
Lending  May 1996 - February 2001
Household Finance   May 1994 - January 1996

Skills
Mortgage Lending, Insurance, Credit, Loans, Loan Origination

Education
Oakton Community College   1995 — 1996
none, general

Columbia College Chicago   1994 — 1996
BACHELOR, ARTS AND SIENCE

Experience
First Merchants Corporation  September 2015 - Present
D S S Services LLC   March 2015 - August 2015
ReCasa Finanical Group, LLC   October 2010 - April 2015
Hondros College  October 2006 - April 2015
Hondros Learning  June 2009 - October 2011
GT Montfund   January 2001 - January 2010
Multi-Fund   April 1994 - December 2008
Household Finance   1988 - 1992

Skills
Real Estate, Public Speaking, Team Building, Strategic Planning, Customer Service, Financial Analysis, Marketing, Mortgage Lending, Microsoft Office, Social Media, Residential Homes, Marketing Strategy

Education
Ohio University   1986 — 1988
Bachelor of Business Administration (BBA), Marketing, FInance and International Business

Cleveland State University

Experience
CH2M HILL  May 2006 - Present
Avon  March 2009 - January 2011
CH2M HILL  May 2006 - February 2010
Orion International  July 2005 - April 2006
Business Plus   May 2004 - June 2005
Household Finance   April 2004 - August 2004
US Army  August 1997 - November 2000

Skills
Microsoft Office, Customer Service, PowerPoint, Social Media, Event Management, Microsoft Excel, Access, Microsoft Word, Outlook, Government, Team Building, Negotiation, Supervisory Skills, Inventory Management, Data Entry

Education
American InterContinental University   2003 — 2003
Business Administation

University of Maryland University College   1998 — 1998

Experience
Wintrust Mortgage  August 2011 - November 2013
Wintrust Mortgage  March 2008 - March 2011
Flagship Mortgage Corporation  March 2003 - May 2007
Household Finance   April 1994 - February 2003

Skills
Credit, Underwriting, Banking, Mortgage Underwriting, Real Estate, Residential Mortgages, Finance, Time Management, Funding, Consumer Lending, Human Resources, USDA, Loan Origination, Training, Investors, FHA financing, Credit Risk, Loss Mitigation, Portfolio Management, Real Estate Financing, Government Loans, Risk Management, First Time Home Buyers, Commercial Lending, Credit Analysis, Lines Of Credit, Access, Small Business Lending, Commercial Mortgages, Loan Servicing, Investment Properties, Microsoft Excel, Customer Service, Refinance, VA loans

Education
College of DuPage   1990 — 1992
Associates, Hotel/Motel Management

Experience
Fearon Financial, LLC.   March 2009 - Present
Fearon Financial   March 2009 - July 2010
Highland Banc   July 2008 - March 2009
Mercantile Mortgage  1992 - 2007
Household Finance   September 1988 - November 1991

Skills
Mortgage Lending, Mortgage Banking, FHA, Refinance, Loan Origination, Loans, Investment Properties, Credit, Underwriting, Real Estate, Residential Mortgages, Banking, USDA, Negotiation, Team Building, First Time Home Buyers, Customer Service, Sales Management, Residential Homes, Account Management, Risk Management

Education
Oral Roberts University   1986 — 1988
Bachelor's degree, Marketing

Cuyahoga Community College   1985 — 1986
Business

Experience
Equipoint   January 2007 - July 2007
Beazer Homes  November 2005 - October 2006
Fidelity Mortgage  July 2004 - October 2005
United Home Mortgage  August 2003 - July 2004
Household Finance   May 2001 - 2003
New Century  July 1997 - 2002
Transamerica  October 1993 - July 1997

Education
California State University-Sacramento   1989 — 1994

Experience
Millennium Financial Services   October 2002 - Present
Household Finance   October 2001 - October 2002

Education
College of Charleston   1997 — 2001
Bachelor of Arts, Sports Broadcasting, Spanish

Experience
Mason-McDuffie Mortgage  January 2008 - Present
CU Funding   January 2005 - December 2007
The Mortgage Source  January 2002 - December 2004
State Compensation Insurance Fund  January 1990 - December 2001
Household Finance   January 1990 - December 1991

Skills
Refinance, Mortgage Banking, Loans, VA loans, FHA, Mortgage Lending, Real Estate, Residential Mortgages, Loan Origination, USDA, FHA financing, REO, Real Estate Financing, Investment Properties, Reverse Mortgages, VA Loans, FHA Financing, Certified Mortgage..., First Time Home Buyers, Government Loans

Education
California State University-Chico   1986 — 2001
B.S., Business Admin/Marketing

Experience
Kash Mortgage   AEWilmington FinanceFebruary 2005 - May 2008
Wilmington Finanace   2005 - 2008
Washington Mutual  November 2002 - March 2004
Crystal Mortgage/ Conti Mortgage   May 1995 - June 2000
Conti Mortgage  May 1995 - March 2000
Household Finance   June 1991 - March 1995

Education
Berea College   1985 — 1990
BA, Education

Experience
Trident USA Health Services  January 2014 - Present
Merchant Services  June 2006 - June 2013
Global Payments  September 2002 - June 2006
Household Finance   1998 - 2000

Skills
Loans, Risk Management, Credit Cards, Retail Banking, Portfolio Management, Mortgage Lending, Financial Risk, Financial Analysis, Customer Service, Process Improvement, Microsoft Excel, Relationship Management, Management, Commercial Banking, Finance, Credit Risk, Credit Analysis, Credit, Banking, Collections, Underwriting, Merchant Services, Leadership, Training, Debit Cards, Payment Card Processing, Electronic Payments, Payments, Executive Management, Negotiation, Business Analysis, Cards

Education
Concord Law School - Kaplan University   2009 — 2011
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal

University of Maryland College Park   2007 — 2009
Legal Ethics

Norfolk State University   1998 — 2001
Legal Ethics/Computer Science

Experience
Eluminated Corporation   July 2014 - Present
Minsa Corporation  December 2009 - April 2014
Distribuciones Directas De Tijuana S.A. de C.V:   August 2004 - November 2009
Household Finance   January 2000 - July 2004

Skills
Product Development, Negotiation, Logistics, Strategic Planning, Marketing Strategy, Business Strategy, Team Building, Customer Service, Management, Public Relations, Food, Social Media Marketing, Team Leadership, Sales Management, Pricing, Inventory Management, New Business Development, Purchasing, Forecasting, Key Account Management, Business Planning, International Sales, Market Research, Competitive Analysis, Food Industry, FMCG, Bilingual English and...

Education
CETYS Universidad   2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General

Bonita Vista High School

Experience
Santander Bank, N.A.   August 2008 - Present
All City Mortgage   June 2005 - August 2008
Aames Home Loan  December 2003 - June 2005
Citifinancial Mortgage  June 2003 - December 2003
Conseco Finance  September 1999 - March 2003
Banc One  August 1998 - September 1999
Household Finance   May 1996 - August 1998
Aames  1993 - 1995

Skills
Credit, Mortgage Lending, Loans, Banking, Mortgage Banking, Loan Origination, Credit Analysis, Consumer Lending, FHA, Refinance, Small Business Lending, Commercial Lending, Underwriting, Cross Selling, Residential Mortgages, Retail Banking, Finance, Sales, Branch Banking

Education
Clarion University of Pennsylvania   2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General

Norfolk State University   1989 — 1993
B.S., Business

Hampton University   1988 — 1989
Business

Experience
Mitsubishi UFJ Financial Group   February 2015 - Present
Union Bank (Member of Bank of Tokyo - Mitsubishi UFJ Financial Group)   November 2012 - January 2015
Bank of America  February 2008 - November 2012
HSBC  May 2000 - February 2008
Aon  January 1998 - May 2000
Household Finance   August 1995 - December 1998

Skills
Banking, Business Analysis, Finance, Corporate Finance, Management, Integration, Budgets, Project Planning, Investments, Risk Management, Financial Analysis, Credit, Portfolio Management, Financial Modeling, Financial Risk, Insurance, Loans, Credit Risk, Credit Analysis, Strategic Financial..., Cash Management

Education
Benedictine University   2001 — 2003
MBA, Finance

Purdue University   1986 — 1990
Bachelor of Science, Accounting

Experience
IEM  February 2015 - Present
INC Research  October 2013 - February 2015
Duke University Health System  May 2011 - October 2013
Duke University Medical Center  June 2008 - May 2011
Duke University  September 2006 - June 2008
Duke University  May 2005 - September 2006
MetAmerica Mortgage Bankers  2004 - 2005
Household Finance   2003 - 2004
First Citizens Bank  2000 - 2003

Skills
Financial Reporting, Forecasting, Auditing, Budgets, Analysis, Variance Analysis, Ad Hoc Reporting, Sop, Accounting, Account Reconciliation, Financial Modeling, Microsoft Excel, Finance, Data Analysis, Financial Accounting, Accounts Receivable, SAP

Education
Campbell University   2010 — 2012
Bachelor, Accounting

East Carolina University   2002 — 2003
MBA, Business Administration

East Carolina University   1997 — 2001
BS, Business Administration

Becker CPA

Experience
RE Sthrome Consulting, LLC.   September 2012 - Present
Independant Consultant  August 2012 - Present
Discover Financial Services  May 2011 - August 2012
Independant Consultant  January 2011 - June 2011
HSBC  March 2009 - January 2011
HSBC  January 2004 - March 2009
Household Finance   June 2000 - January 2004
Household Finance   May 1998 - June 2000

Skills
Credit Risk, Portfolio Management, Banking, Basel II, Basel III, Credit, Risk Management, Loans, Strategy, Analysis, Consumer Lending, SAS programming, Risk Analytics, Credit Cards, SDLC, Retail Banking, Project Management, Operational Risk..., Management, Financial Services, Executive Management, Finance, Credit Analysis, Underwriting, Mortgage Lending, Collections, Data Analysis, Data Modeling, Enterprise Risk..., Financial Modeling, Operational Risk, PMO, Commercial Risk, Risk Analysis

Education
The George Washington University   2008 — 2010
Masters Certificate in Project Management, Project Management

Ball State University   1988 — 1992
BS, Finance

Experience
Nationwide Acceptance Corporation   July 2009 - Present
Fireside Bank  2005 - 2009
WFS Financial  September 1995 - July 2005
Food Industries Credit Union   January 1990 - September 1995
Household Finance   July 1978 - January 1980

Skills
Loans, Underwriting, Insurance, Financial Analysis, Sales, Credit Risk, Finance, Business Development, Sales Management, Credit Analysis, Portfolio Management, Banking, Call Centers, Executive Management, Financial Services, Marketing, Mortgage Lending, Relationship Management, Risk Management

Education
Chemeketa Community College   1976 — 1978
Business Management

University of Oregon   1975 — 1976
Business Management, Psychology

Experience
Morneau Shepell  December 2011 - Present
HSBC Card Services  May 2008 - September 2011
HSBC Bank/Finance   March 2006 - April 2008
HSBC Card Services  March 2004 - February 2006
Household Finance   November 2002 - October 2003

Skills
Call Center, People Management, Performance Management, Forecasting, Operations Management, Customer Service, Employee Engagement, Teamwork, Team Management, Cross-functional Team..., Credit Cards, Coaching, Credit, Strategic Planning, Inbound, Inbound Marketing, Leadership, Call Centers, Management, Organizational..., Budgets, Training, Change Management, Strategy, Process Improvement, Time Management, Sales

Education
Concordia University

Experience
Customers Bank  August 2014 - Present
Customers Bank  May 2013 - Present
USM Services  November 2009 - April 2013
Household Finance   December 2005 - December 2008
Enterprise Rent-A-Car  January 2005 - December 2005
Alcoa  August 2002 - January 2005

Skills
Customer Satisfaction, Sales Management, New Business Development, Customer Service, Training, Management, Sales, Process Scheduler, Account Management, Leadership, Cold Calling, Call Centers, Recruiting, Team Leadership, Coaching, Operations Management, Team Building, Finance

Education
Bloomsburg University of Pennsylvania   1998 — 2002
Bachelor of Arts (B.A.), Business/Corporate Communications

Shenandoah Valley

Wilkes University

Wilkes University

Experience
SunTrust Bank  January 2013 - Present
Ameris Bank  March 2012 - January 2013
Wachovia, A Wells Fargo Company  May 2005 - March 2012
Household Finance   August 1998 - May 2005

Skills
Mortgage Banking, Branch Management, Sales, Relationship Management, Customer Service, Cross Selling, Series 6, Branch Banking, Series 63, Credit Cards

Education
Bowling Green State University   1993 — 1998
Bachelor's degree, Business/Corporate Communications

Experience
OptumHealth  October 2010 - Present
National Role- OptumHealth   October 2005 - October 2010
UnitedHealthcare  2002 - 2005
United Health Networks   August 2000 - October 2002
COSMOS integration   January 1998 - August 1998
Brookwood Medical Center and Baptist Montclair Medical Center   September 1996 - January 1998
University of Alabama at Birmingham Hospital  January 1995 - January 1996
East Alabama Medical Center  January 1993 - January 1995
East Alabama Medical Center  August 1993 - January 1994
Household Finance   August 1991 - September 1992

Skills
Healthcare, Medicare, Network Development, Hospitals, Contract Negotiation, Managed Care, Provider Relations, Healthcare Management, Contract Negotiations, Medicaid, Clinical Research, Leadership, Nursing, HMO

Education
University of Alabama at Birmingham   1995 — 1998
MBA, Business

University of Alabama at Birmingham   1995 — 1998
Master, Business Administration

Auburn University   1992 — 1994
Bachelor of Science, Nursing

Auburn University   1987 — 1991
BSN, BS, Nursing, Business Finance

Auburn University   1987 — 1991
Bachelor of Science, Business Finance

Experience
United States Postal Service  February 2014 - Present
Household Finance   September 1994 - December 2005
United States Marine Corps  July 1980 - March 1993

Skills
Nonprofits, Event Planning, Volunteer Management, Fundraising

Education
Ashford University   2008 — 2012
Master's degree, Organizational Management/Human Resources

Baltimore Polytechnic Institute   1976 — 1980

Experience
Team Industrial Services  June 2012 - Present
Provost & Pritchard Consulting Group  April 2011 - March 2012
Telstar Instruments   2008 - 2010
Household Finance   July 2004 - November 2007

Education
Canada Junior College   1983 — 1984
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities

California Polytechnic State University-San Luis Obispo   1979 — 1981
Business

Experience
Waubonsee Community College  2012 - Present
Aon Hewitt  April 2005 - July 2007
Household Finance   May 1999 - July 2001

Skills
JavaScript, Visual Studio, Software Development, .NET, OOP, MySQL, Software Engineering, HTML, Programming, Object Oriented Design, Core Java, Linux, JSP, CSS

Education
Waubonsee Community College   2008 — 2013
Currently Attending, Computer Software Engineering

Benedictine University   1976 — 1980
Bachelor of Arts (B.A.), Business & Accounting

Experience
Victoria's Secret  October 2011 - Present
Drywall 2000, INc   July 2007 - January 2010
Household Finance   September 2006 - July 2007

Education
City University of New York-Brooklyn College   1977 — 1980

Experience
Fred Meyer Pharmacy  October 2011 - Present
Fred Meyer Grocery Store   August 2010 - January 2012
CVS Pharmacy  January 1989 - July 2010
Edgington Oil   January 1981 - January 1985
Household Finance   January 1979 - January 1981

Skills
Data Entry, Customer Service, Time Management, Inventory Management, Retail, Merchandising, Teamwork, Customer Satisfaction, Hiring, Problem Solving, Troubleshooting, Customer Relations, Supervisory Skills

Education
Graduate of Lakewood High School   1977 — 1979

Lakewood High School   1977 — 1979

Cerritos College
Accounting

Experience
Roseland Community Hospital  June 2010 - August 2010
Comcast  March 2005 - January 2009
Comcast Cable  2005 - 2009
Sally Beauty Supply  September 2002 - August 2004
Household Finance   September 1999 - November 2001

Skills
Microsoft Word, Microsoft Excel, PowerPoint, Over 10 years of...

Education
Brown Mackie College-Michigan City   2008 — 2010
Associates in Applied Science, Surgical Technologist

BROWN MACKIE COLLEGE, Michigan
A.A.S, Surgical Technology

Experience
Household Finance   August 2006 - January 2009
Projects Plus, Inc.   October 1998 - March 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Public Speaking, Social Media, Photoshop, Teamwork, English, Windows, HTML, Finance

Education
CUNY Medgar Evers College   2010 — 2013
Profession Services

Technical Career Institutes   2004 — 2006
Associate's degree, Accounting and Business/Management

Experience
A Notable1Notary   January 2014 - August 2015
Abbott Laboratories  March 2001 - September 2013
Bank One Home Loan Services  September 1999 - March 2001
Bank One Home Loan Services  June 1999 - September 1999
Household Finance   September 1997 - June 1999

Skills
Pharmaceutical Industry, Sales Effectiveness, Healthcare, Decision Analysis, Employee Training, Customer Service, Acct Mgmt, Adaptability, Accountability, Highly detail oriented, Integrity, Notary Public, Certified Notary..., Sales, Loan Origination, Signing Agent, Loans, Time Management, Customer Satisfaction, Management, Microsoft Excel, Leadership, Training, Microsoft Word, Team Building, Process Improvement, Strategic Planning, Mortgage Lending

Education
Ashland University   1991 — 1992
Bachelor of Arts (BA), PUBLIC COMMUNICATION WITH MINOR IN ETHNIC STUDIES

Bowling Green State University   1986 — 1990
MAJORITY OF COURSEWORK WAS DONE AT THIS UNIVERSITY, Public Communication

Experience
Self-employed  September 1998 - Present
Household Finance   June 1992 - July 1998

Education
California State University-Long Beach   1989 — 1993
Bachelor's degree, Business Administration, Management and Operations

California State University-Long Beach

Experience
Intel Corporation  March 1994 - Present
IBM  June 1993 - December 1993
Household Finance   January 1993 - June 1993

Education
Marist College   1991 — 1992
Master's degree, Computer Science

Hindustan University Chennai   1985 — 1989
Bachelor's degree, Electrical and Electronics Engineering