Experience
Millicom International Cellular (Tigo)   August 2012 - February 2013
Zed Worldwide   January 2011 - December 2011
France Telecom North America  December 2007 - December 2008
Accentmarketing  October 2006 - December 2007
Grass Roots Bittime   2006 - 2006
Warner Channel  2002 - 2006
TravelOne   2001 - 2002

Skills
Advertising, Digital Marketing, Digital Media, Marketing, Integrated Marketing, Media Planning, New Business Development, Digital Strategy, Marketing Strategy, Social Networking, Public Relations, Mobile Marketing, SEO, Promotions, Market Research, Strategy, Brand Development, Creative Direction, Press Releases, Market Planning, Email Marketing, E-commerce, Strategic Partnerships, Mobile Devices, Event Management, Management, Leadership, Online Advertising, Sponsorship, Business Development, Social Media Marketing, Strategic Planning, Sales, Direct Marketing, Blogging, Online Marketing, Product Marketing, Marketing Communications, Product Development, Interactive Marketing

Education
University of New Orleans   1998 — 2001
MFA, Communications/ Film & TV Production

Universidad del Zulia   1990 — 1995
B.A., Communications

Escuela de Fotografia Julio Arraga   1992 — 1994
Photography, Photography

Experience
Millicom International Cellular (Tigo Guatemala)   January 2010 - Present
Millicom International Cellular (Tigo)   January 2007 - December 2009

Skills
Roaming, Revenue Assurance, Telecommunications, VAS, GSM, BSS, Interconnect, Sarbanes-Oxley Act, 3G, Telecommunications..., Postpaid, Financial Reporting, Financial Analysis, Forecasting, IFRS, Telecomunicaciones

Education
Pontificia Universidad Católica de Chile   2010 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General

Universidad Rafael Landívar   2002 — 2007
Bachelor's degree, Business Administration and Management, General

Experience
Millicom International Cellular (Tigo)   July 2012 - Present
Millicom International Cellular  February 2011 - August 2012
Millicom International Cellular  August 2010 - January 2011
IKEA  October 2008 - June 2010
Giunti Labs, recently re-branded eXact Learning Solutions   December 2006 - September 2008

Skills
Workplace Learning, Learning Strategies, Global Deployment, Programme Leadership, Performance Management, Sales Improvement, Learning Systems, Coaching Leaders, HR Strategy, Corporate Development, Global HR, Library 2.0, HR Transformation, Revenue Improvement, Collaborative Learning, Learning Technology, Entrepreneurial Skills, Executive Development, Operational HR, Social Learning, Learning Management, Matrix Management, HR Budgeting, Corporate University, Blended Learning, Web-based Training, Succession Planning, Assessment Development, Action Learning, Individual Assessment, 360 Feedback, Talent Management, Organizational..., Mobile Design, E-Learning, Learning Management..., Leadership, Human Resources, Mobile Learning, mLearning, Training, Entrepreneurship, Personnel Management, Project Management, mobile l, Business Development, Program Management, Mobile Devices, Team Building, Management Development

Education
Brown University   2013 — 2014
IE Brown Executive MBA

IE Business School   2013 — 2014
IE Brown Executive MBA

Coaches Training Institute (CTI)   2011 — 2012
Co-Active Leadership program

Coaches Training Institute (CTI)   2011 — 2011
Co-Active Coach Training Program

Universitat Oberta de Catalunya   2004 — 2006
International Master’s Degree, E-Learning, Specialization in Mobile Learning Leadership and Management

Universitat Oberta de Catalunya   2004 — 2006
Master of Information & Communication Technology

Universidad Central de Venezuela   1998 — 2003
Bachelor of Science, Psychology, Educational Psychology

Experience
Millicom International Cellular (Tigo)   June 2012 - July 2013
Avance World Wide Partners   June 2011 - June 2012
Saatchi & Saatchi  May 2010 - June 2011
Fusion Media  2009 - 2010
Canal 12 El Salvador   March 2008 - December 2009

Skills
Corporate Identity, InDesign, Illustrator, Typography, Project Management, Layout, PHP, Adobe Creative Suite, Graphic Design, Java, Logo Design, Mobile Devices, Computer Animation, Photography, Video Editing, CMS

Education
Vancouver Photo Workshops (VPW)   2014 — 2014
Photoshop for Photographers, Commercial Photography

Universidad Dr. José Matías Delgado   2003 — 2009
Universidad Dr José Matias Delgado, Lic. Diseño Gráfico

Experience
Millicom International Cellular (Tigo)   September 2014 - Present
Millicom International Cellular (Tigo)   September 2013 - August 2014
Microsoft  November 2012 - September 2013
Microsoft  October 2010 - October 2012
Intcomex  March 2007 - June 2010
Intcomex  March 2006 - March 2007
IDS de Centroamérica  September 2004 - March 2006

Skills
Business Planning, New Business Development, Business Strategy, Strategy, Sales Management, Sales, Selling, Marketing, Cloud Computing, Key Account Management, Product Marketing, Channel Partners, Competitive Analysis, Strategic Partnerships, Management, Business Development, Solution Selling, International Sales, Go-to-market Strategy, Partner Management, CRM, Sales Process, Sales Operations, Direct Sales, Multi-channel Marketing, Enterprise Software, Marketing Strategy, Business Adm, Retail, Training, Manufacturing, Product Management, Forecasting, Telecommunications, Strategic Planning, Negotiation, Account Management, Team Building, Distribution Strategies, System Builder, SMB Sales, Team Leadership

Education
Loyola University New Orleans   1998 — 2001
Bachelor of Business Administration, Marketing

Escuela Campo Alegre   1994 — 1997
High School, General Studies

Experience
Millicom International Cellular (Tigo)   September 2013 - Present
INTELFON   October 2012 - August 2013
INMACO   October 2011 - September 2012
INMACO   October 2011 - September 2012
REMAX GRUPO INMOBILIARIO   January 2010 - October 2010
elPeriodico   May 2004 - September 2009

Skills
Customer Relations, Sales Operations, Advertising Sales, Brand Development, Marketing Strategy, Market Planning, Marketing Communications, Product Marketing, Sales Management, Publicidad, Presupuestos

Education
Universidad Mesoamericana   2013 — 2013
Master Business Finance (MBF)

Universidad Mesoamericana   2009 — 2012
Master of Business Administration (MBA), Marketing and project manager

URL   2001 — 2005
LICENCIADO EN MERCADEO, MERCADEO Y VENTAS

Universidad Mesoamericana
Master of Business Administration (MBA)

Experience
Millicom International Cellular (Tigo)   September 2013 - Present
Banco Reformador  January 2012 - Present
Banco Reformador  August 2009 - December 2011

Skills
Small Business Lending, Lines Of Credit, Consumer Lending, Personal Banking, Commercial Banking, Commercial Lending, Credit Analysis, Interest Rate Risk..., Cash Flow Lending, Funds Transfer Pricing, Home Equity Lines of..., Liquidity Risk, SBA, Private Banking, RAROC, Market Risk, Retail Banking, Business Loans, Banking, Corporate Finance, Industry Research, Credit Risk, Loans, Credit, Análisis de negocio, Créditos, Riesgo de crédito

Education
Universidad Francisco Marroquín   2007 — 2011
Bachelor of Business Administration (BBA), Entrepreneurship

Experience
Cable & Wireless Panama  May 2014 - Present
Cable & Wireless Panama  June 2013 - April 2014
Millicom International Cellular (Tigo)   December 2011 - June 2013
Comcel-Millicom   January 2010 - December 2011
Comcel / Millicom   July 2008 - December 2009
Comcel  July 2007 - 2008
Bayer HealthCare  June 2004 - July 2005

Skills
Project Management, Management, Strategy, Telecommunications, Team Leadership, Business Strategy, Strategic Planning, Project Planning, Product Management, Marketing Strategy, Product Development, Negotiation, Marketing, Process Management, Wireless, Mobile Devices, Operations Management, Sales Management, Market Research, Process Improvement, Competitive Analysis, Leadership, Change Management, Business Analysis, Advertising, Sales, Key Account Management, Product Marketing, Account Management, Program Management, Budgets, CRM, Market Planning, Team Management, Integration, Cross-functional Team..., Business Development, New Business Development, Start-ups, Forecasting, Contract Negotiation, Pricing, Market Analysis, Marketing Management, Business Planning, GSM, Mobile Payments, Teamwork, Entrepreneurship, International Sales

Education
INCAE Business School   2005 — 2007
MBA, Industry and Technology

Universidad Rafael Landívar   1998 — 2004
Engineer, Chemical Industrial Engineering

Experience
Millicom International Cellular (Tigo)   December 2013 - Present
Millicom International Cellular (Tigo)   November 2011 - November 2013
Millicom International Cellular (Tigo)   August 2009 - November 2011
Excel Automotriz  February 2008 - July 2009
Banco G&T Continental  August 2004 - February 2007

Skills
Telecommunications, VAS, Mobile Devices, Product Management, GSM, Wireless, 3G, Product Marketing, Mobile Communications, Marketing Strategy, Business Strategy, Marketing Management

Education
Universidad Francisco Marroquín   2011 — 2012
Master of Business Administration (MBA), Marketing

Universidad EAFIT   2009 — 2009
Especialización en Mercadeo Estratégico, Marketing

Universidad Rafael Landívar   2003 — 2007
Bachelor of Business Administration (B.B.A.)

Experience
Millicom International Cellular (Tigo)   May 2014 - Present
Millicom International Cellular (Tigo)   April 2012 - April 2014
Millicom International Cellular (Tigo Money)   August 2011 - April 2012
Millicom International Cellular (Tigo)   November 2010 - July 2011
Millicom International Cellular (Tigo)   August 2009 - November 2010
Volkswagen AG  February 2008 - June 2009
American Airlines  August 2007 - January 2008
Cervecería Centro Americana, S.A   June 2006 - July 2007

Skills
Customer Service, Public Speaking, Compensation & Benefit, Sales, Sales & Marketing..., Leadership Development, Research, English, Microsoft Office, Investigación de..., Recursos humanos

Education
Universidad Galileo   2010 — 2014
Bachelor of technology and business management

Experience
Colgate Palmolive  July 2015 - Present
Millicom International Cellular (Tigo)   March 2013 - July 2015
Hogarius   September 2012 - January 2013
DIMEDICA   February 2011 - February 2012
Isertec  April 2010 - February 2011

Skills
Electronic Circuit..., Leadership, Cisco Technologies, Cellular Communications, Altium Designer, Microsoft Office, Python, SWOT analysis, Marketing Strategy, Business Strategy, Business Planning, Foreign Languages, Catalan, Web Browsing, Sensors, SMSC, PCRF, Project Planning, Liderazgo de equipos, Liderazgo, Estrategia empresarial

Education
EUSS-UAB   2012 — 2012
Master's degree, Business, Management, Marketing, and Related Support Services

Universidad del Valle de Guatemala   2005 — 2009
Engineer's degree, Electrical and Electronics Engineering

Experience
TELUS International  July 2014 - December 2014
TELUS International  July 2013 - July 2014
GENPACT LLC  November 2008 - February 2013
GBM  November 2007 - January 2008
Millicom International Cellular (Tigo)   November 2001 - January 2002

Skills
Performance Reporting, Green Belt, CMS, SAPScript, SAP, VBA, VBScript, Business Analysis, Business Process..., Team Management, Six Sigma, Collections, Business Process..., Microsoft Excel, Troubleshooting, Data Analysis, Management, Leadership, Technical Support

Education
Universidad Galileo   2010 — 2014
Degree in Computer & Network Administration

Universidad de San Carlos de Guatemala   2002 — 2008
Doctor of Medicine (M.D.)

Liceo Javier   1989 — 2001
Bachelor of Science (B.S.)

Experience
Corporación Victoria - Centro Comercial La Noria   October 2013 - October 2014
Guatemalan Consulate General in Washington DC   September 2012 - March 2013
Millicom International Cellular (Tigo)   March 2010 - September 2012
Banquetes de Guatemala   October 2006 - March 2010

Skills
Negotiation, Business Strategy, Customer Service, Key Account Development, Customer Satisfaction, Strategic Customer..., Customer Relations, Customer Retention, Microsoft Office, Leadership, Management, Team Leadership, Spanish, Pressure Handling, Office Management, Hospitality, Administrative..., Key Account Management, Organization, Coordination, team worker, enthusiast, quick learner, Vendor Management, Event Planning, English, Process Improvement, Sales

Education
Preston University   2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, MBA

Universidad Rafael Landívar   1999 — 2005
Bachelor's degree, Hotel Management

Experience
Cable & Wireless Communications  August 2015 - Present
CABLES & WIRELESS CO   April 2014 - Present
Signature Consultants - ADT   October 2013 - Present
Millicom International Cellular (Tigo)   November 2012 - June 2013
Comverse  November 2005 - November 2012
Lucent Technology  May 2000 - November 2005
AT&T  1995 - 2000

Skills
Strong communications, Billing Systems, Telecommunications, BSS, Telecommunications..., Pre-sales, Open Source Software, Solution Architecture, Integration, VAS, Unix, Telco, Provisioning, GSM, Requirements Analysis, PMO, Software Project..., Mobile Devices, Oracle, PL/SQL, Unix Shell Scripting, Strategy, Project Management, SOA, CRM, Project Delivery, Testing, Enterprise Software, Program Management, ERP, Databases, Professional Services, Cross-functional Team..., System Deployment, Data Warehousing, PMP, Wireless, Management, Business Process, Consulting, Service Delivery, ITIL, SDLC, IP, SS7, Vendor Management, Project Portfolio..., Agile Project Management, 3G, VoIP

Education
Stevens Institute of Technology   1997 — 2000
Masters, Managment Information Systems

Siena College   1992 — 1995
BS, Computer Sciences

Experience
América Móvil   2014 - 2015
América Móvil   2014 - 2015
Millicom International Cellular (Tigo)   July 2013 - May 2014
Sony BMG / Celumanix SA   July 2012 - July 2013
4 Editores   August 2011 - May 2012
Maypro Industries  August 2010 - May 2011
Duchesne Center   2010 - 2011
Manhattanville College  2008 - 2011
PC Inmobiliaria   June 2010 - August 2010
Manhattanville College  July 2009 - June 2010

Skills
Product Development, Mobile Technology, Brand Management, Mobile Advertising, Mobile Communications, Media Buying, Media Planning, Agressive Sales, Marketing Communications, Marketing Strategy, Project Management, Human Resource..., BTL Activations, Mobile Marketing, Text Editing, Creative Writing, Speech Writing, Financial Analysis, Corporate Social..., Interpersonal..., Microsoft Office, Adobe Creative Suite, Concept Development, Leadership, Teamwork, Music Industry, Mobile Phone Industry, Sociology Of Culture, Sociological Theory, Urban Sociology, Advertising, International..., Spanish, New Business Development, Sales, Management

Education
Manhattanville College
Bachelor of Science in International Management with Minor in Sociology, Business Administration and Management, General, 3.56 GPA

Universidad de San Carlos de Guatemala
Diploma in Corporate Finance Management, Business Administration and Management, General, GRADE: A

Universidad de San Carlos de Guatemala
Diploma in Eradication of Corruption and Institutional Transparency, Politics & international Deveopment, GRADE: A

International Youth Forum Seliger 2011
Diploma in Business and Innovation, Business and Innovation

ACADEMIC WORK EXPERIENCE
International Marketing Professor, Universidad San Carlos de Guatemala, Economic Sciences

Experience
Millicom International Cellular (Tigo)   October 2013 - Present

Skills
Planificación..., Microsoft Office, Negociación, Gestión de proyectos, Administración y..., Estrategia empresarial, Liderazgo

Education
Universidad de San Carlos de Guatemala   2011 — 2013
Maestria en Administración Financiera

Universidad de San Carlos de Guatemala   2004 — 2008
Engineer's degree, Ingeniería industrial

Experience
PepsiCo - Frito Lay  June 2013 - Present
Soluciones Arquiso, S.A.   July 2011 - June 2013
Millicom International Cellular (Tigo)   February 2012 - October 2012
Maersk Line  June 2009 - April 2011
Maersk Central America S.A.   2007 - 2009
Maersk Line  2006 - 2007
APL  April 2001 - April 2006
DHL  April 1996 - 2001

Skills
Logistics, Change Management, Customer Relations, Shipping, Teamwork, Project Management, Customer Service, Business Process..., Management, Process Improvement, Project Planning, Business Process, Service Delivery, Training, Stakeholder Management, SAP, Customer Satisfaction, Analysis, Leadership, Employee Training, Enterprise Software, Budgets, Continuous Improvement, Supply Chain Management, Databases, Operations Management, ERP, Business Process..., Business Analysis, Vendor Management, Supply Chain, Six Sigma, Team Leadership, Strategy, Outsourcing, Business Strategy, Management Consulting, Cross-functional Team..., Team Management, Finance

Education
Universidad Mesoamericana   2002 — 2004
Master of Business Administration (MBA), Business Administration, Management and Operations

Universidad Francisco Marroquín   1994 — 1996
Master of Computer Applications (MCA), Information Technology

Universidad Francisco Marroquín   1992 — 1994
Bachelor's degree, Spanish Language Teacher Education

Universidad Francisco Marroquín   1987 — 1994
Bachelor of Science (BS), Information Technology

Instituto Austriaco Guatemalteco   1973 — 1986
High School

Experience
Ultra Mobile  April 2014 - Present
Millicom International Cellular (Tigo)   February 2013 - Present
Fusion Event Staffing  June 2011 - Present
Simple Mobile LLC  2013 - 2014
Mosaic Sales Solutions  September 2012 - February 2013

Skills
Marketing, Retail, Brand Awareness, Sales, Customer Service, Relationship Marketing, Product Marketing, Sales Management, Team Leadership, Merchandising, Retail Sales, Team Building, Inventory Management, Store Management, Customer Experience, Microsoft Word, Teamwork, Market Research, Direct Sales, Microsoft Excel, PowerPoint, Customer Satisfaction

Education
Laguardia Community College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

Experience
Millicom International Cellular (Tigo)   June 2011 - Present
Tigo  January 2010 - June 2011

Skills
Telecommunications, Product Marketing, Marketing Strategy, Mobile Communications, Strategy, Team Leadership, Management

Education
Universidad de San Carlos de Guatemala   2005 — 2009
Licenciatura en Psicologia, Psicología Industrial

Universidad Rafael Landívar

Experience
InterBanco   August 2014 - Present
Herbalife  May 2005 - Present
MI FAMILIA   October 1999 - Present
Millicom International Cellular (Tigo)   May 2009 - October 2011
Millicom International Cellular (Tigo)   May 2008 - May 2009

Skills
Administración y..., Management, Español, Estrategia empresarial, Negociación, Creación y desarrollo..., Plan de negocio, Strategic Planning, Accountability, Analytical Skills, Business, Best Practices, Communication, Data Analysis, Flexibility, Integrity, Knowledge Management, Networking, Negotiation, New Business Development, New Business..., Organisations, Projects, Quality Assurance, Quality Control, Spanish, Team, Volunteering, Customer Relationship...

Education
Instituto Centroamericano de Administración de Empresas   1999 — 2001
INCAE - MBA con enfasis en Industria y Tecnologia, Business Administration and Management, General

Universidad Rafael Landívar   1993 — 1998
Licentiate degree, Computer Engineering

Colegio Interamericano
Bachiller en Ciencias & Letras

Experience
University of Oklahoma  July 2015 - Present
Advanced Radar Research Center University of Oklahoma   July 2013 - July 2015
Millicom International Cellular (Tigo)   August 2012 - July 2013
Purdue University  January 2012 - August 2012
Universidad Nacional de Asuncion   January 2007 - November 2011

Skills
Optimization, Signal Processing, Matlab, Algorithms, Numerical Analysis, Radar, 3G, C, Antennas, Microsoft Office, Weather Radar, Phased Array, Telecommunications, LTE, Multivariable Calculus, Statistics, Mathematica, GSM, Python, 2G, Spanish, Wireless, English, Microsoft Excel, Electrical Engineering, Systems Engineering, Systems Design, Project Management, Control Systems Design, Linux, Networking, Research, Programming, LaTeX, RF, Strategy, Unix Shell Scripting, VAS

Education
University of Oklahoma   2013 — 2015
Master’s Degree, Radar Engineering, 4.0

Purdue University   2011 — 2012
Electrical and Computer Engineering

Universidad Nacional de Asunción   2006 — 2011
Electronics Engineer, Telecommunications Engineering, Cumulative GPA: 4.98 (out of 5.0)

Experience
Millicom International Cellular (Tigo)   May 2013 - Present
Tigo - Millicom International Cellular   May 2010 - Present
Tigo - Millicom International Cellular   January 2010 - May 2010
Tigo - Millicom International Cellular   August 2006 - December 2009
Shell / Shell Shared Service Centre Guatemala   May 2002 - August 2006

Skills
Finance, Accounting, IFRS, Internal Controls, COSO Framework, Financial Accounting, SOX 404, Internal Audit, Enterprise Risk..., Operational Risk..., Project Management, Business Process..., Telecommunications, Telecommunications..., Operational Efficiency, Six Sigma, Team Management, Multi-cultural Team..., Fixed Assets, ERP Implementations, Change Management, Planificación..., Gestión de proyectos, Telecomunicaciones

Education
Pontificia Universidad Catolica de Chile
Master of Business Administration

Universidad Francisco Marroquín
Certified Public Accountant, Taxes

Experience
Digicel Group  December 2014 - Present
Digicel Group  April 2014 - November 2014
Pollpar S.A.   October 2013 - April 2014
Millicom International Cellular (Tigo)   June 2012 - September 2013
Tigo Ghana   March 2011 - June 2012
Tigo Ghana   January 2010 - February 2011
Tigo Senegal   April 2009 - December 2009
Tigo Senegal   February 2008 - March 2009
Tigo Paraguay   December 2006 - January 2008
3M Paraguay   August 2004 - December 2006

Skills
Strategy, Telecommunications, Management, Marketing, Pricing, Leadership, Product Development, Business Strategy, Sales, Go-to-market Strategy, Finance, Product Innovation, Market Planning, Product Management, Business Planning, Market Analysis, Mobile Devices, Brand Management, Team Leadership, Wireless, Sales Operations, Market Research, Negotiation, Product Marketing, New Business Development, Sales Management, VAS, Business Development, Start-ups, Competitive Analysis, FMCG, Cross-functional Team..., Team Management, CRM, P&L Management, Forecasting, Key Account Management, Strategic Partnerships, Marketing Management, International Sales, Advertising, Channel Partners, International Business, Segmentation, Marketing Strategy

Education
Harvard Business School
GMP 12, General Management

IMD Business School   2010 — 2010
High Performance Leadership Training

Harvard Business School   2009 — 2009
High Potential Leadership Program

Universidad Americana   2001 — 2002
MBA, Master en Marketing y Direccion Comercial

University of Illinois at Urbana-Champaign   1998 — 1999
Master of Science, Policy Economics

The University of Kansas   1994 — 1997
Bachelor of Arts, Economics and Political Science

Experience
LSU BioMEMS and Bioelectronics Laboratory   January 2015 - Present
SC Johnson  January 2014 - August 2014
Rice University  January 2013 - July 2013
Rice University  August 2011 - December 2012
Rice University  May 2012 - August 2012
Rice University  January 2012 - May 2012
Millicom International Cellular (Tigo)   May 2011 - August 2011

Skills
Matlab, Verilog, Spanish, English, Research, Italian, Microsoft Office, Problem Solving, Signal Processing, Teamwork, Language Teaching, PCB design, Electrical Engineering, SPICE, PCB layout design, Circuit Design, OpenCV, Engineering, Digital Image Processing, Computer Vision, Solidworks, Design of Experiments, LabVIEW

Education
Rice University   2009 — 2013
Bachelor's Degree, Electrical and Electronics Engineering

Louisiana State University
Doctor of Philosophy (Ph.D.), Electrical and Electronics Engineering

Experience
Millicom International Cellular (Tigo)   August 2013 - Present
Cima Telecom  December 2001 - April 2013
Cima Telecom  December 2001 - February 2006
Bell Labs Lucent Technologies  February 2001 - December 2001
Transit Networks   April 1999 - February 2001

Skills
Strategic Planning, Operations Management, Process Improvement, Project Planning, VoIP Expertise, Staff Hiring &..., Large Budget Management, Vendor Negociations, Product Design and..., Resource Management, Team Building &..., Business Development, Executive Level..., IP, Telecommunications, VoIP, Switches, SIP, Wireless, Mobile Devices, Strategic Partnerships, Product Management, Project Management, Team Leadership, Business Strategy, Data Center, Strategy, Networking, Product Development, Management, Call Centers, Cloud Computing, Cisco Technologies, Business Process, Telephony, Network Design, Leadership, SS7, Managed Services, Vendor Management, MPLS, Unified Communications, H.323, Contract Negotiation, Virtualization, Integration

Education
Northwestern University - Kellogg School of Management   2012 — 2013
MBA

Universidad de Los Andes   1994 — 1996
Master, Electric Engineering

Universidad de Los Andes   1988 — 1993
Bachelor of Science, Electric Engineering

Experience
TUV Rheinland Group  July 2013 - Present
Select Energy Services  June 2015 - August 2015
AM SERVICE - KIKO   July 2011 - July 2013
Millicom International Cellular (Tigo)   January 2010 - July 2011
Millicom International Cellular (Tigo)   February 2008 - January 2010

Skills
Engineering, Project Management, Leadership, Communication, Petroleum, Manufacturing, AutoCAD, Energy, Strategic Planning, Microsoft Excel, Business Strategy, Languages, Microsoft Word, Negotiation, Microsoft Office, Process Automation, PowerPoint, Information Technology

Education
Universidad Privada de Santa Cruz de la Sierra   2006 — 2010
Bachelor’s Degree, Industrial and Systems Engineering, 3.8

Experience
US Small Business Administration  September 2015 - Present
Wikimedia Ghana - Edit Ghana   October 2014 - Present
Vodafone Ghana  June 2013 - September 2014
Millicom International Cellular (Tigo)   January 2012 - May 2013
Fidelity Bank Ghana   September 2010 - December 2011
Meridian Port Services - APMT Shipping Port Terminal (A.P. Moller-Maersk, Bolloré Logistics, & GPHA)   February 2007 - March 2010

Skills
Shipping, Logistics, Maritime, Supply Chain Management, Logistics Management, Management, Strategic Planning, Ports, International Shipping, Transportation, Supply Chain, Telecommunications, Operations Management, Business Intelligence, Procurement, Negotiation, Business Strategy, Account Management, Customer Service, Writing, Data Analysis, Freight, Ship Management, Vessel Operations, Negotiation Skills, Telecom Postpaid,..., Team Leadership, Project Management, Project Planning, Business Development, Networking, Team Management

Education
American University   2015 — 2015
Graduate Gateway Program, Global Business and Trade

Ghana-India Kofi Annan ICT Centre of Excellence (AITI-KACE)   2014 — 2015
Cisco Certified Network Associate, Routing & Switching

University of Ghana   2002 — 2006
Bachelor of Arts in Psychology with Linguistics, Psychology (Major), Second Class Upper Honors Division

Chemu Secondary (Senior High) School   1999 — 2001
SSCE, General Arts: Geography, Government, Literature-In-English, History, Distinction

Experience
Millicom  January 2015 - Present
Millicom International Cellular (Tigo)   March 2010 - December 2014
Shell Oil Company  January 2002 - February 2010
DEPOT CENTER   November 1995 - December 2001
DEPOT CENTER   January 1996 - January 2001

Skills
Financial Modeling, Corporate Finance, Financial Reporting, Financial Analysis, IFRS, Capex, Account Reconciliation, Sarbanes-Oxley Act, Financial Forecasting, Internal Controls, Forecasting, ERP MIGRATION, Budget Process, Consolidated Financial..., Análisis financiero, Ley Sarbanes-Oxley, Elaboración de modelos..., Normas Internacionales..., Informes financieros, Finanzas corporativas, Pronósticos, Finanzas, Control interno, Liderazgo de equipos, Conciliación de cuentas, Presupuestos, Estrategia empresarial, Planificación..., Administración y...

Education
Pontificia Universidad Católica de Chile   2006 — 2007
MBA, FINANCE

Universidad Francisco Marroquín   1996 — 2002
CPA, Accounting and Finance

Experience
Millicom International Cellular (Tigo)   June 2014 - Present
Millicom International Cellular (Tigo)   May 2012 - May 2014
Millicom International Cellular SA - Luxembourg   December 2007 - April 2012
Millicom International Cellular (Asia) - Singapore   October 2006 - November 2007
Millicom Laos (Tigo) - Laos PDR   September 2005 - October 2006
Comvik International Vietnam AB   August 2003 - August 2005
PwC  January 2003 - July 2003
Arthur Andersen & Co.   August 1998 - January 2001

Education
The University of Chicago - Booth School of Business   2010 — 2012
MBA with High Honors

University of New South Wales   2001 — 2002
Masters in Finance with Distinction

Hanoi University of Commerce   1994 — 1998
Bachelor in Economics with High Distinction

Experience
Millicom International Cellular (Tigo)   August 2013 - January 2015
LatCapital Solutions A GBM Company   September 2011 - April 2013
Symantec  February 2010 - September 2011
Sonitel, S.A.   August 2007 - November 2009
Telefónica  May 2004 - June 2007
Telecomunique Guatemala   May 2001 - January 2004
Millicom International Cellular (Tigo)   March 1998 - February 2000

Skills
Telecomunicaciones, Liderazgo de equipos, Administración y..., Telecommunications, Strategic Planning, Planificación..., Dispositivos móviles, Estrategia empresarial, Sales Management, Key Account Management, Retail Management, Client Retention, SAP ERP, SAP CRM, Seven Habits of Highly..., Sales Process, Sales Presentations, Central America, Business Strategy, Territory Account..., Software Solution Sales, Customer Service, Cross Selling, Mobile Devices, Business Intelligence..., Channel Account..., Carrier Relationship..., Wholesale, Carrier Services, 4 Disciplines of..., Management, Team Leadership

Education
Escuela Superior Internacional ESI   2012 — 2013
Master of Business Administration (MBA), School of Management, Actualmente en Curso

Universidad Francisco Marroquín   1997 — 2003
Lic. en Informatica y Adm de Negocios, Comercial

Experience
Grupo Entero  February 2014 - Present
Millicom International Cellular (Tigo)   February 2012 - January 2014
Millicom International Cellular (Tigo)   April 2011 - February 2012
Millicom International Cellular (Tigo)   January 2010 - March 2011
GTC Bank  November 2008 - December 2009
Citi  October 2007 - May 2008

Skills
Business Strategy, Spanish, Financial Analysis, Strategic Planning, Forecasting, Negotiation, Team Leadership, Marketing Strategy, Financial Modeling, Analysis, Economics, Corporate Finance, Entrepreneurship, Trade Marketing, Budgets, English, Valuation, Microsoft Office, Project Planning, Market Research, Estrategia empresarial, Análisis financiero, Planificación..., Presupuestos

Education
Universidad Valparaíso de Chile   2010 — 2011
MBA, Mercadeo

Babson College - Franklin W. Olin Graduate School of Business   2008 — 2008
Entreprenurial Expert, Entrepreneurship/Entrepreneurial Studies

Universidad Francisco Marroquín   2005 — 2008
Licenciatura en Administracion y Finanzas, Economia

University of Minnesota-Twin Cities   2007 — 2007
Leadership and Politics Semminar, Organizational Leadership

Experience
Shared FOCUS LLC   January 2014 - Present
Millicom International Cellular (Tigo)   July 2012 - December 2013
Tigo Colombia   October 2006 - July 2012
Tigo El Salvador   September 2010 - November 2010
Tigo ~ Telefonica Celular del Paraguay S.A.   July 2006 - October 2006
Tigo ~ Telefonica Celular del Paraguay S.A.   January 2006 - June 2006
Tigo Senegal   September 2005 - December 2005
Tigo ~ Telefonica Celular del Paraguay S.A.   January 2001 - September 2005
Millicom Argentina   February 2001 - January 2002
Tigo ~ Telefonica Celular del Paraguay S.A.   January 2000 - February 2001

Skills
Telecommunications, VAS, Mobile Devices, Roaming, GSM, 3G, Business Strategy, Product Management, Revenue Assurance, Team Leadership, Forecasting, Business Planning, Corporate Finance, Sarbanes-Oxley Act, Plan de negocio, Dispositivos móviles, Estrategia empresarial, Telecomunicaciones, Liderazgo de equipos, Planificación..., Ley Sarbanes-Oxley, Administración y..., Pronósticos, Gestión de productos, Finanzas corporativas, Estrategia, Strategic Planning, Management, Strategy

Education
Universidad Torcuato di Tella   1999 — 1999
Posgrado en Finanzas, Finanzas Corporativas y Mercados

Ecole nationale des Ponts et Chaussées   1993 — 1993
MBA, International Business

Universidad de Belgrano   1992 — 1992
MBA, Marketing and Management

Universidad de Misiones   1984 — 1987
BS in Accounting - CPA

Universidad de La Plata   1983 — 1983
BS in Accounting (Contador (Inicio Carrera))

Experience
Millicom International Cellular (Tigo)   July 2013 - Present
Universidad Mariano Gálvez de Guatemala  January 2011 - Present
Millicom International Cellular (Tigo)   July 2011 - June 2013
Millicom International Cellular (Tigo)   June 2010 - July 2011
Shell Oil Company  March 2008 - June 2010
Shell Oil Company  August 2005 - March 2008
Seguros G&T  October 2003 - August 2005

Skills
Team Leadership, Business Strategy, Corporate Finance, Financial Analysis, Financial Modeling, Project Management, Microsoft Excel, Microsoft Office, Business Planning, Negotiation, Forecasting, Leadership

Education
Pontificia Universidad Católica de Chile   2014 — 2016
Master of Business Administration (MBA), Administración y gestión de empresas, general, Actualmente estudiando

Universidad Mariano Gálvez   2010 — 2011
Master's degree, Finance, General

Universidad Mariano Gálvez   2004 — 2009
Licentiate degree, Auditing

Experience
Millicom International Cellular (Tigo)   June 2015 - August 2015
BACCredomatic Network  October 2013 - May 2014
BACCredomatic Network  May 2012 - October 2013
COBIRA S.A.   January 2011 - May 2012

Skills
Financial Analysis, Project Planning, Project Management, Business Strategy, Team Leadership, Strategic Planning, Budgets, EViews, Change Management, Customer Service, Gestión de proyectos, Análisis financiero, Estrategia empresarial, Microsoft Word, Negotiation, Forecasting, PowerPoint, AutoCAD, Team Building, Business Planning, Microsoft Office, Microsoft Excel

Education
Carnegie Mellon University - Tepper School of Business   2014 — 2016
Master of Business Administration (MBA)

Universidad del Valle de Guatemala   2007 — 2011
Industrial Engineering, 87/100

Experience
Millicom International Cellular (Tigo)   February 2012 - Present
Aseguradora General   January 2007 - February 2012
Banco del Cafe   July 2001 - October 2006

Skills
Microsoft SQL Server, Oracle, SQL, PL/SQL, Java, MySQL, UML, Linux, Java Enterprise Edition, Software Development, XML, Web Services, Databases, SOA, Unix, C#, JavaScript, PHP, .NET, Hibernate

Education
Tulane University - A.B. Freeman School of Business   2012 — 2014
Master of Management, Administración

Universidad Francisco Marroquín   2010 — 2012
Master of Business Administration (MBA), Administracion

Universidad Rafael Landívar   1999 — 2005
Ingeniero informatica y sistemas, Informatica

Experience
Millicom International Cellular (Tigo)   January 2011 - Present
LoMasNuevo.net   April 2007 - Present
Claro Guatemala  May 2010 - December 2010
Honda Guatemala   May 2008 - May 2010
Koramsa  May 2007 - May 2008
Koramsa  February 2006 - May 2007
G&T Continental Bank   May 2004 - January 2006

Skills
Telecomunicaciones, Computación en la nube, Gestión de proyectos de..., Project Management, Software Design, Telecommunications, IT Infrastructure..., Arquitectura orientada..., Gestión de proyectos, Inteligencia empresarial, Liderazgo de equipos, Bases de datos, Microsoft SQL Server, Desarrollo de software, Linux, Dispositivos móviles, Integración, SQL, SOA, Networking, Software Lifecycle..., Software Project..., VAS, IT Strategy, Cross-functional Team..., Cross-functional..., Software Solution..., Web Design, E-business, Cloud Computing, Interfaz de..., Middleware

Education
Universidad Galileo   2006 — 2007
Master of E-Business

Universidad Galileo   2002 — 2005
Systems Engineer

Experience
ISBAN US  October 2013 - Present
Millicom  January 2010 - December 2010
Millicom International Cellular (Tigo)   June 2009 - December 2009

Skills
Project Management, Organizational..., Risk Management, Customer Service, Project Planning, Inventory Management, Industrial Design, Marketing, Sales, Social Media, Team Leadership, Strategic Planning, Management

Education
Northeastern University   2011 — 2013
Master of Science (MS), Organizational Communication with concentration in Project Management

Fundación Universidad de Bogotá 'JorgeTadeo Lozano'   2004 — 2009
Industrial Designer, Industrial Design

Experience
Remesas y Traslados (R&T)   March 2013 - Present
Grupo ALMO - NEO Seguridad   February 2012 - March 2013
Millicom International Cellular (Tigo)   September 2007 - February 2012
Millicom International Cellular (Tigo)   September 2007 - December 2008

Skills
New Business Development, Operations Management, Business Strategy, Product Management, Business Planning, Management, Team Leadership, Customer Service, CCTV, Planificación..., Negociación

Education
Universidad Francisco de Vitoria   2008 — 2010
Master of Business Administration (MBA), Project Management & Marketing

Texas Christian University   2003 — 2006
Bachelor of Business Administration (B.B.A.), Finance

Experience
Millicom International Cellular (Tigo)   September 2013 - Present
Alimentos Gourmet   January 2013 - July 2013
Alturisa Guatemala   March 2012 - November 2012
Proveedora Medica, S.A Farmacias Carolina&H   July 2007 - February 2012
Exportadora los Olivos   June 2001 - June 2007

Skills
Result Oriented, Communication, Coordination, Change Management, Leadership, Analytical Skills, ITIL Process, Proactive self-starter, Adaptability, Business Analysis, Microsoft SQL Server, Management, Project Management, MySQL

Education
Universidad de San Carlos de Guatemala   2012 — 2013
Master of Technology (M.Tech.), Information Technology

Universidad de San Carlos de Guatemala   2012 — 2012
Especialista en Administración de Tecnologia, Sistemas de información de gestión, general

Universidad de San Carlos   1993 — 2001
Ingeniero en Ciencias y Sistemas, Information Technology

Instituto Americano en Computacion

Instituto Americano en Computacion

Experience
Millicom International Cellular (Tigo)   May 2012 - Present
Agencia de Seguros y Fianzas, ASYFA   January 2011 - January 2012
Agencia de Seguros y Fianzas, ASYFA   November 2010 - December 2011
BAM  July 2009 - October 2010
BAM  August 2005 - June 2009

Skills
Business Analysis, XML, Crystal Reports, SDLC, Business Intelligence, Software Project..., Cross-functional Team..., Strategic Planning, Competitive Analysis, Customer Relations, Problem Solving, SQL, Visual Basic, SQL Server, Oracle SQL, C#, C, Microsoft Office, Financial Planning, HTML, Customer Service, Budgeting, Visio, JavaScript, Analysis, Documentation, Access, Databases, MS Project, SharePoint, Requirements Analysis, Application Development, Systems Analysis, ASP, Database Administration, Windows, Software Development, Business Objects, Database Design, VBA, MS Office Suite, VSS, Telecommunications, Leadership, Project Management, Strategy, Management, Microsoft SQL Server, Microsoft Project

Education
Tigo Training   2015 — 2015
Six Sigma - White Belt Certification

Stanford University   2013 — 2014
Advanced Project Management, Project Management, Certificate

Franklin Covey   2012 — 2012
Diploma, Leadership Management Program and 7 Habits for Managers

Grupo Fortin   2011 — 2011
TeamWork, We Are Effective, TeamWork

INTECAP   2011 — 2011
Diploma, Effective Management

Carlos Hurtarte   2010 — 2010
Diploma, Time Management Seminar

BAM   2009 — 2009
Internal Auditor ISO, Quality Management Systems

BAM   2009 — 2009
Training ISO 9001:2008, Norm Induction, Norm Interpretation, Process Documentation

Universidad Francisco Marroquín, UFM   2009 — 2009
Free Course, Consumer Behavior

Universidad Francisco Marroquín   2007 — 2008
Master, MBA minor in Marketing

Experience
Millicom International Cellular (Tigo)   July 2013 - Present
Deloitte  August 2011 - May 2013

Skills
IT Audit, Web Development, Systems Engineering, Enterprise Risk..., Control Assurance, Gestión de proyectos, Planificación..., Análisis de negocio, Cambio organizacional, Pruebas, Java, SQL, Microsoft Office, Análisis, Telecomunicaciones

Education
Universidad Galileo   2011 — 2015
Ingeniería en Sistemas y Ciencias de la Computación, Information Technology

Experience
Millicom International Cellular (Tigo)   January 2013 - Present
Columbus Networks  August 2011 - December 2012
Denimatrix  January 2003 - August 2011
Grupo Solid (LAPCO) Latin America Paints Company   January 2001 - January 2003

Education
Universidad Francisco Marroquín
MBA, Marketing

Experience
Digevo Group   January 2014 - Present
Millicom International Cellular (Tigo)   September 2012 - December 2013
Aeroman  May 2008 - August 2012

Skills
Customer Relationship..., Account & Project..., Territory Management, Contract Negotiations..., Target & Product...

Education
Universidad Carlos III de Madrid   2010 — 2011
Master of Business Administration (M.B.A.)

Universitat Autònoma de Barcelona   2010 — 2011
Master of Business Administration (M.B.A.)

Universitat d'Alacant   2010 — 2011
Master of Business Administration (M.B.A.)

Texas State University-San Marcos   2005 — 2007
Bachelor's Degree, Business Administration and Management, General

Austin Community College   2003 — 2005
Bachelor's Degree, Business Administration and Management, General

University of Nebraska-Lincoln   2002 — 2003
High School

Escuela Americana-El Salvador   1987 — 2001
High School

Experience
Millicom  April 2014 - Present
Millicom International Cellular (Tigo)   March 2013 - March 2014
Millicom International Cellular  March 2011 - March 2012
Millicom  January 2010 - March 2011
Millicom  June 2008 - December 2009
Millicom  February 2008 - June 2008
Millicom  February 2006 - February 2008
LA Consultores   February 2005 - February 2006

Skills
Telecommunications, Mobile Devices, Revenue Assurance, GSM, Forecasting, Business Strategy, 3G, Marketing Strategy, Customer Experience, Business Development, Team Leadership, Competitive Analysis, VAS, BSS, 2G, New Business Development, Financial Analysis, Sales Operations, Team Management, Product Development, Business Analysis, Wireless, Strategy, Business Planning, Start-ups, UMTS, LTE, GPRS, Channel Partners, Product Management, IP, Mobile Technology, Cellular Communications, Mobile Communications, Project Management, Business Intelligence, Product Marketing, Project Planning, Integration, Roaming, Network Design, SMS, Market Research, Sales Management, Direct Sales, Strategic Financial..., Change Management, Mobile Payments, Segmentation, Marketing Management

Education
Northwestern University - Kellogg School of Management   2015 — 2017
Candidate Executive Master of Business Administration (MBA)

School Superior of Economy and Business   2000 — 2004
Bachelor's degree, Economy and Business

Experience
Millicom International Cellular (Tigo)   May 2010 - Present
Telecomunicaciones   July 2000 - Present
Navega.Com  March 2008 - May 2010
Navega.com  March 2006 - March 2008
Fundación Sergio Paiz Andrade   May 2005 - March 2006

Skills
Gestión de proyectos, Project Planning, Project Management, Telecommunications, Telecommunications..., S&OP implementation, Logistics Management, Supply Chain Management, Telecommunications..., Liderazgo de equipos, Administración y..., Planificación..., Estrategia empresarial, Indicadores clave de..., Microsoft Office, Negociación, Telecomunicaciones, Planeamiento de..., Automatización..., Automatización de..., Electrónica, Ciencias de la..., Redes informáticas, Gestión de la ingeniería, Negociación de contratos

Education
Universidad Francisco Marroquín   1995 — 1999
Bachelor of Engineering (B.E.), Electrical, Electronic and Communications Engineering Technology/Technician

Experience
Millicom  September 2014 - Present
Millicom International Cellular (Tigo)   November 2012 - December 2014
Brightstar  December 2011 - November 2012
Brightstar  September 2008 - December 2011
Petrobras  2006 - 2008
Shell  2005 - 2006
Shell  2002 - 2005
AT&T  2000 - 2002

Skills
New Business Development, Sales Management, Sales Operations, Supply Chain Management, Vendor Management, Vendor Relations, Account Management, Key Account Management, Marketing Strategy, Consultancy, Pricing, Business Management, Management Consulting, Operations Management, Financial Analysis, MBA, Strategy, Product Management, Business Planning, Competitive Analysis, Leadership, Supply Chain, Telecommunications, Project Management, Analysis, Cross-functional Team..., Forecasting, Sales, Retail, Process Improvement, Business Strategy, Logistics, International Business, Team Leadership, Product Marketing, Business Development, Inventory Management, Mobile Devices, Business Analysis, Wireless, Change Management, Strategic Planning, Market Analysis, Team Management, Strategic Sourcing, Management, International Sales, CRM

Education
Florida International University   2008 — 2010
Masters of Business Administration, MBA

Colegio de Estudios Superiores de Administración   2003 — 2004
Marketing, Marketing Strategy

Universidad del Rosario   1994 — 1999
Business Administration, Business Administration

Abraham Lincoln School   1980 — 1993
High School Diploma, Math and Science

Experience
president/CEO at MMF TRANSPORTATION   December 2011 - Present
Millicom International Cellular  January 2010 - June 2011
Millicom International Cellular (Tigo)   January 2008 - January 2010
Millicom International Cellular  April 2004 - January 2008
OASIS sprl- DRC/orascom group   October 2004 - March 2006
TELECEL CONGO   November 2003 - September 2004
TELECEL CONGO   September 2000 - October 2003
TELECEL CONGO   September 1997 - September 2000

Skills
Distribution, Telecommunications, Budgeting, Sales Management, Contract Negotiation, Analysis, Management, Team Management, Business Strategy, Strategy, Project Planning, Project Management

Education
University of Cumbria   2010 — 2012
MBA, LEADERSHIP AND SUSTAINABILITY

University of Cumbria   2010 — 2011
Certificate, Organisational Behaviour

Lubumbashi university   1987 — 1994
degree, ECONOMICS

Experience
Millicom International Cellular (Tigo)   May 2013 - Present
The Western Union Company  June 2012 - Present
Western Union  January 2010 - November 2012
Nexus Integrated Marketing   January 2004 - December 2009

Education
Universidad Católica Andrés Bello   1997 — 1999
law

CEAMM

Mater Salvatoris

Pine Manor College
Bachelor of Business Administration (B.B.A.), International Business

Experience
Benchmark Instrumentation & Analytical Services Inc.   April 2013 - Present
Millicom International Cellular (Tigo)   September 2007 - May 2009
Central Industries PLC Ltd (National PVC)   October 2001 - September 2007

Skills
MySQL, Microsoft SQL Server, Computer Hardware..., Computer Hardware..., Software Development, Windows Server, Oracle, DNS, SQL Server, Oracle Admin, Maximizer CRM, Crystal Reports, Microsoft Exchang Server, Troubleshooting, Disaster Recovery, SQL, Servers, Database Design, E2 Shop System, Database Administration

Education
Northern Alberta Institute of Technology / NAIT   2010 — 2011
Database Administration

University of Colombo   1991 — 1995
Bachelor of Science (BSc), Mathematics and Computer Science

Experience
Millicom International Cellular (Tigo)   August 2013 - Present
Carrilo y Asociados   July 2007 - August 2013
Bancafe  May 2006 - October 2006

Skills
CCENT, MCSE 2003, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, VMware Infrastructure, VMware ESX, vSphere, EMC Storage, Fortinet, Cisco Technologies, Cisco IOS, Cisco Routers, Cisco Certified, Microsoft Exchange, Backup Exec, Xerox Printers, Dell PowerEdge Servers, Dell Switches, 3Com Switches, Tecnología de Cisco, Servicio de atención al..., Microsoft Windows, Inglés

Education
Kinal   2015 — 2016
Network Profesional CCNP, System, Networking, and LAN/WAN Management/Manager

Universidad Galileo   2012 — 2012
CCNA, Redes de Cisco

Experience
Millicom International Cellular (Tigo)   September 2014 - Present
Millicom International Cellular (Tigo)   January 2013 - August 2014
Millicom International Cellular (Tigo El Salvador)   December 2011 - December 2012
Grupo Unicomer   May 2009 - December 2011
TACA International Airlines  October 2004 - May 2009
TACA International Airlines  March 2001 - September 2004
Ernst & Young Softtek Solutions   January 1999 - December 2000

Education
Thunderbird School of Global Management   2003 — 2005
Global Master in Business Administration

Tecnológico de Monterrey   1994 — 1998
Computer Engineering

Academia Britanica Cuscatleca
High School

Experience
People Connection Solutions S.R.L.   August 2013 - August 2014
TIMwe  May 2010 - August 2013
Claro Guatemala  November 2009 - March 2010
EBClosion  June 2009 - October 2009
Millicom International Cellular (Tigo)   July 2007 - March 2009
Millicom International Cellular (Tigo)   April 2007 - July 2007
Millicom International Cellular (Tigo)   February 2005 - April 2007

Skills
3G, VAS, Wireless Broadband, UMTS, 2G, Wireless, Mobile Marketing, Online Advertising, Mobile Devices, Mobile Internet, Telecommunications, GSM, Management, Marketing Strategy, SMS, Product Management, Dispositivos móviles, Servicios con valor..., Sistema global para las..., Telecomunicaciones, Voz por protocolo..., Estrategia empresarial, Comunicación inalámbrica, Estrategia de..., Publicidad en Internet, Gestión de productos, Marketing de productos, Liderazgo de equipos, Mercadotecnia, Administración y..., Business Strategy

Education
Universidad de San Carlos de Guatemala   2013 — 2017
Bachelor's degree, Communication and Media Studies

Instituto Técnico de Capacitación y Productividad (INTECAP)   2013 — 2013
Photoshop CS3 / CS5 - Basic

Instituto Técnico de Capacitación y Productividad (INTECAP)   2013 — 2013
Administración de la Mercadotecnia, Marketing

Experience
Millicom International Cellular (Tigo)   October 2012 - Present
Millicom International Cellular (Tigo)   April 2011 - September 2012
Millicom International Cellular (Tigo)   July 2010 - March 2011

Skills
Telecommunications, Data Warehousing, Business Intelligence, SQL, GSM, Databases, ETL, Oracle, PL/SQL, Data Modeling, Microsoft SQL Server, Business Analysis, Data Mining, VAS, Integration

Education
EAE Business School   2012 — 2013
Master of Business Intelligence, Business Performance Management

Universidad Francisco Marroquín   2010 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General

Universidad Galileo   2006 — 2009
Master of Telecommunications and Networks, Computer Systems Networking and Telecommunications

Universidad Galileo   2002 — 2006
Engineer's degree, Computer Science

Experience
Millicom International Cellular (Tigo)   October 2011 - Present
Millicom International Cellular (Tigo)   January 2011 - October 2011
NAVEGA.COM  November 2009 - December 2010

Skills
Technical Support, Customer Support, Network Administration, DWDM, IP, SDH, PDH, Root Cause Analysis, Problem Management, Hands-on Problem Solver, Analytic Problem Solving, Troubleshooting, Incident Management, Critical Incident..., Routing Protocols, Test Planning, Pressure Handling, English language skills, Juniper, Cisco Routers, Team Management, Network Monitoring Tools

Education
Universidad de San Carlos de Guatemala   1996 — 2002
Licentiate degree, Electrical and Electronics Engineering

Universidad Rafael Landívar   1995 — 1995

Experience
Millicom International Cellular (Tigo)   January 2012 - Present

Education
Universidad de San Carlos de Guatemala   1981 — 2011
Ing. Mecanico, Telecommunications Technology/Technician

Experience
Millicom International Cellular (Tigo)   June 2012 - Present

Education
Universidad de San Carlos de Guatemala
Ingeniero, Electronica