National Flood Services
Industry: Insurance company
DescriptionHeadquarters: Kalispell, MT Founded: 1997 Parent organization: PEAK6 Investments, L.P.
National Flood Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at National Flood Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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121 National Flood Services employees in database. Find out everything there's to know about National Flood Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
National Flood Services Employees
State Street April 2015 - Present
Aon July 2014 - April 2015
National Flood Services May 2013 - July 2014
CSC - Computer Sciences Corporation August 2012 - May 2013
Skills
Customer Service, Microsoft Office, Microsoft Excel, Social Media, Leadership, Time Management, Social Networking, PowerPoint
Education
Kansas State University 2007 — 2012
Bachelor of Science, Finance and Financial Management Services
National Flood Services July 2013 - February 2015
National Flood Services February 2010 - June 2013
Wells Fargo Financial January 2009 - January 2010
Midwest Pool Management May 2003 - February 2009
Skills
Process Improvement, Management, Analysis, Project Management, Business Process..., Team Leadership, Leadership, Insurance, Training, Call Centers, Customer Service, Team Building, Strategic Planning, Commercial Insurance, Microsoft Office, Negotiation, Property, Sales, Property
Education
University of Missouri-Columbia 2005 — 2008
Bachelor's degree, Business Administration and Management, General
National Flood Services November 2004 - Present
Skills
Insurance, Underwriting, General Insurance, Customer Support, Process Improvement, Business Analysis, Project Management, Commercial Insurance, Microsoft Office, Property & Casualty...
Education
University of Maryland College Park 1974 — 1984
Business Administration and Management, General
National Flood Services October 2013 - Present
UMB Bank March 2008 - October 2013
Citi June 2005 - March 2008
Intel May 2004 - August 2004
Dow Chemical May 2002 - June 2003
Agilent Technologies May 2001 - August 2001
Skills
Process Improvement, Contract Negotiation, Vendor Management, Strategic Planning, Operations Management
Education
Penn State University 2003 — 2005
MBA, Supply Chain Management
Kansas State University 1997 — 2002
BS, Electrical Engineering
Aon Risk Solutions August 2015 - Present
National Flood Services June 2013 - July 2015
CSC July 2011 - June 2013
Emerge Marketing & PR October 2010 - June 2011
Tulsa International Mayfest 2008 - 2010
ALL Consulting 2006 - 2008
Skills
Public Relations, Fundraising, Event Planning, Social Media, Press Releases, Non-profits, Social Networking
Education
Oklahoma State University 2001 — 2004
Business Administration, Marketing and International Business
National Flood Services October 2013 - Present
Skills
Casualty, Claims Management, Property & Casualty..., Claim, Liability, Underwriting, Commercial Insurance, General Insurance
Education
Central Missouri State University 1975 — 1981
Bachelor of Industrial Safety, Industrial Safety Technology/Technician
National Flood Services December 2013 - Present
Time Warner Cable August 2011 - December 2013
Time Warner Cable April 2011 - December 2013
Clifton Gunderson LLP August 2006 - August 2010
Skills
Auditing, General Ledger, Financial Reporting, Internal Audit, Internal Controls, Account Reconciliation, Accounts Payable, Financial Analysis, QuickBooks, Accounts Receivable, GAAP, Accounting, PeopleSoft, Sarbanes-Oxley Act, Financial Statements, Financial Accounting, Bookkeeping
Education
University of Kansas 2000 — 2005
Economics
Black Diamond Mortgage Corporation December 2013 - Present
National Flood Services October 2013 - December 2013
Morrison-Maierle, Inc. March 2006 - June 2013
Whitefish Mountain Resort September 2005 - March 2006
Yosemite National Park June 2005 - August 2005
Skills
Management
Education
California State University-Chico 1998 — 2005
Bachelor of Science (BS), Applied Mathematics and Civil Engineering
Keystone Automotive September 2013 - Present
National Flood Services July 2012 - September 2013
Peterson Manufacturing Co June 2010 - February 2012
City of Kansas City, MO January 2005 - June 2010
New Home Church COGIC October 2008 - October 2009
Rose Home Accents and Gifts March 2004 - June 2006
Skills
ASP.NET, SQL, JavaScript, AJAX, CSS, Microsoft SQL Server, VB.NET, Oracle, Crystal Reports, ASP.NET AJAX, HTML 5, HTML 4.01, XML, Java, HTML, Databases, C#, Visual Studio, IIS, jQuery, .NET, Visual Basic, Requirements Analysis, Access, Web Applications, T-SQL, ADO.NET, SSRS, SharePoint, Operating Systems, Database Design, ASP.NET MVC, SDLC, Software Development, Web Development, Visio, ASP, Entity Framework, Programming
Education
University of Phoenix 2013 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix 2009 — 2013
Masters
University of Phoenix 2006 — 2009
BSIT
New Horizons Technology 2006 — 2009
Metropolitan Community College 1993 — 1996
Diploma
Liberty Senior High School 1982 — 1986
National Flood Services September 2012 - Present
Aon National Flood Services July 2012 - Present
Bigfork Fire Department January 2001 - September 2009
Skills
Insurance, Requirements Analysis, Claim, Underwriting, Business Analysis, Call Centers, Visio, Process Improvement, Vendor Management, EMD, Ice Rescue, First Aid
Education
National Academy of Emergency Medical Dispatchers 1999 — 2000
License for Emergency Medical Dispatch, Emergency Medical Dispatch
San Diego Miramar College 1994 — 1996
Crisis/Emergency/Disaster Management
Cellularsales/Verizon Premium Wireless Retailer 2011 - Present
National Flood Services 2008 - 2011
National Flood Services 2008 - 2008
National Flood Services 2007 - 2008
Bindman Bruzas Realty 2005 - 2007
Capital One 2002 - 2005
Capital One 1997 - 2002
Skills
Customer Satisfaction, Team Building, Team Leadership, Troubleshooting, Microsoft Word, Telephone Skills, Customer Experience, Inventory Management, Claim, Leadership, Negotiation, Time Management, Customer Support, Microsoft Office, Data Entry, 10 Key, Outlook, Training, Account Management, Coaching, Selling, Retail Sales, Phone Etiquette, Health Insurance, Sales, Customer Service, Insurance, Recruiting, Management, Underwriting, Call Centers, Property & Casualty..., Process Improvement, Term Life Insurance, Analysis, Life Insurance, Risk Management, Employee Benefits
Education
Hillsborough Community College 1996 — 1997
AA, Liberal Arts
Florida School of Insurance
Florida 215 Life, Health and Variable Annuity
University of Central Florida
4-40 Registered Customer Service Rep, Insurance
University of South Florida
Completed course work, Bachelor of Arts
National Flood Services June 2012 - Present
National Flood Services January 2008 - June 2012
National Flood Services June 2002 - December 2007
Skills
Public Speaking, American Society for..., ANFI, Leadership, Performance Management, Insurance, Instructional Design, Employee Training, Workshop Facilitation, Team Building, Training, Team Leadership, E-Learning, Customer Satisfaction, Marketing Communications, Leadership Development, Strategic Planning, Process Improvement, Program Management, Call Centers, Customer Service, Analysis, Vendor Management, Underwriting, Claim, Strategy, Management, Project Management, Sales, Recruiting, Business Analysis
Education
UCSD 1996 — 2001
Spanish Language and Literature
ClassOne Technology February 2015 - Present
National Flood Services August 2014 - February 2015
Computers Unlimited January 2014 - August 2014
Montana State University August 2012 - May 2014
National Flood Services December 2012 - January 2013
National Flood Services May 2012 - August 2012
Macon Supply May 2011 - August 2011
Macon Supply June 2010 - August 2011
West Virginia University August 2010 - December 2010
Fastoys September 2006 - January 2010
Skills
Java, C#, C, HTML, Software Development, Calculus, Web Design, Strategic Planning, Programming, Leadership, Python, Process Improvement
Education
Montana State University-Bozeman 2011 — 2014
Bachelorâs Degree, Computer Science
West Virginia University 2010 — 2011
Lincoln Electric Cooperative September 2015 - Present
Aon Hewitt May 2015 - September 2015
National Flood Services July 2011 - September 2015
Flathead Building Association January 2010 - June 2011
Kaiser Permanente February 2008 - September 2009
Skills
Human Resources, Recruiting, Personnel Management, Training, Customer Service, Team Building, Employee Benefits, Employee Relations, Process Improvement, Onboarding
Education
DeVry University 2004 — 2007
Bachelor's Degree, Business Administration, Emphasis in HR Mgmt
Lincoln County High School
National Flood Services July 2012 - Present
National Flood Services July 2007 - July 2012
Certiport, Inc. March 2003 - July 2007
Mountainland Applied Technology College 2003 - 2005
Activision Visioneer 1994 - 2005
Born Information Services November 1999 - July 2002
Nu Skin Enterprises 1994 - 1999
System Technika 1981 - 1982
Skills
Business Analysis, Business Process, Process Improvement, SDLC, Requirements Analysis, Troubleshooting, Team Leadership, Team Building, Analysis, Business Process..., Team Management, Problem Solving, Strategic Planning, Agile Coach, Rally Coach, Agile Methodologies, Project Management, Business Requirements, Strategy, Data Warehousing, Testing, Integration, Leadership, Management, Vendor Management, Requirements Gathering, Training, Program Management, Visio, PMO, Business Intelligence, Insurance, Access, Software Project..., IT Strategy, Systems Analysis, Risk Management, IT Management, Databases, Change Management, Analytics
Education
Montana State University-Bozeman
CSU-Northridge 1981 — 1981
Teacher Education and Professional Development, Specific Subject Areas
L.A. Pierce College 1970 — 1974
AA, Metallurgy & Computer Science
Chaminade High School 1968 — 1970
College/University Preparatory and Advanced High School/Secondary Diploma Program
National Flood Services July 2003 - Present
Semitool September 1998 - June 2003
Skills
SQL, C#, Data Analysis, Analytics, Web Services, Agile Methodologies, SDLC, Microsoft SQL Server, Databases, Visio, Software Project..., Requirements Analysis, Project Management, WCF, Integration, Software Development, Business Analysis, Customer Service, Scrum, Team Building, Data Warehousing, Process Improvement, ASP.NET
Education
Montana State University-Bozeman 1994 — 1998
Bachelor of Science (BS), Electrical and Electronics Engineering
National Flood Services March 2014 - Present
National Flood Services October 2012 - March 2014
State Farm January 2006 - April 2011
Skills
Customer Service, Insurance, Call Centers, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Team Building, Sales, PowerPoint, Customer Satisfaction, Project Management, Data Entry, Account Management, Flood Claims, Underwriting
Education
Keiser College 2012 — 2013
National Flood Services May 2013 - Present
CSC October 2010 - May 2013
Dovetail Insurance January 2008 - October 2010
Superior Access Insurance Services, Inc. April 2007 - January 2008
Harrison, Fincher & Associates LLC May 2004 - April 2007
Nationwide Insurance December 2002 - September 2003
Liberty Mutual Insurance / Wausau Insurance October 1996 - November 2002
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Claim, Risk Management, Business Analysis, Leading Organizational..., Leadership, Financial Analysis, Commercial Insurance, Analysis, Finance, Financial Risk, Process Improvement, Life Insurance, Liability, Health Insurance
Education
Columbia College (SC) 2012 — 2013
Master of Arts (MA), Organizational Change and Leadership
Saint Martin's University
Bachelor of Arts (BA), Business Administration with concentration in Accounting
Wofford College 1979 — 1981
Accounting
National Flood Services May 2013 - Present
CSC January 2004 - Present
Mutual of Omaha 1987 - 2003
Skills
Insurance, Property, Data Analysis, Project Management, Business Process..., Management, Analysis, Business Analysis, Program Management, Process Improvement, Business Process, Property, Requirements Analysis, Visio
Education
Buena Vista University 1985 — 1987
BA, Accounting
National Flood Services October 2013 - September 2014
TeleTech February 2011 - October 2013
Homestead Cafe September 2006 - September 2008
Spinnaker Bar and Casino January 2003 - May 2005
Skills
Call Centers, Workforce Management, Customer Service, BPO, Outsourcing, Customer Experience, Customer Satisfaction, Contact Centers, Customer Retention, Inbound Marketing, Sla, Team Management, processing flood..., Call Center Development
Education
Flathead Valley Community College 2015 — 2017
Associate's Degree, Health/Health Care Administration/Management, Freshmen
Kaplan University-Davenport Campus 2013 — 2014
Associate of Science (AS), Mental Health Counseling/Counselor
Flathead Valley Community College 2011 — 2011
General Education Diplomia, General
Westfield Group/Westfield Insurance November 2012 - Present
National Flood Services August 2011 - April 2012
Caribbean International Academy August 2008 - June 2010
Nationwide Financial January 2008 - August 2008
MetLife October 2006 - November 2007
Skills
Insurance, Coaching, Finance, Customer Service, General Insurance, Health Insurance, Property, Team Building, Training, Microsoft Office
Education
Ashland University 2001 — 2005
Bachelor of Science (BS), Education
Ashland University 2001 — 2005
Bachelor's degree, Education
National Advisors Trust Company September 2015 - Present
National Flood Services August 2014 - Present
Community Lending of America May 2013 - August 2014
Community Lending of America, Inc May 2013 - August 2013
Lawrence-Douglas County Health Department August 2012 - December 2012
Skills
Mortgage Lending, FHA financing, Loans, HomePath, Real Estate, Health Promotion, Social Media Marketing, Community Outreach, Public Health, Public Speaking, Microsoft Office, Research, USDA Rural Housing, Loan Origination, Residential Mortgages, Microsoft Excel, Social Networking, Health Education, Nutrition, Community Health, Fitness, Wellness, PowerPoint, Health, Microsoft Word, Healthcare, Nutrition Education, Public Health Education, Program Management, Refinancings, Home Equity Lines of..., Cpr Certified, Assisting First Time..., Administrative..., Underwriting, Flood Insurance, Flood Risk
Education
University of Kansas 2008 — 2012
Bachelor of Science (B.S.), Community Health
National Flood Services September 2002 - Present
Glacier Symphony January 1997 - Present
Trego and Fortine schools September 1998 - December 1998
Commercial Union September 1986 - December 1996
Skills
Insurance, Orchestral Music, Music, Composition, Performing Arts, Call Centers, Musical Theatre, Liability, Property & Casualty..., Music Education, Underwriting, General Insurance, Music Theory, Piano, Casualty, Recording, Music Industry, Casualty Insurance, Customer Service
Education
SUNY Fredonia 1981 — 1985
Bachelor's degree, Music Performance, General
Silver Creek Central 1978 — 1981
High Scool, All
National Flood Services November 2014 - Present
Skills
Customer Service, Call Centers, Debt Collection, Pharmacy Technicians, Warehousing, Food & Beverage
Education
Heritage College-Kansas City 2010 — 2011
Associate's degree, Aesthetician/Esthetician and Skin Care Specialist
Westport High School 1999 — 2003
Diploma
National Flood Services May 2013 - Present
CSC August 2012 - May 2013
Swanson's Streamway Dog Park and Daycare August 2006 - August 2012
VCA Animal Hospitals 1999 - 2012
Skills
IT Management, IT Solutions, Software Development, Computer Hardware, Computer Software..., Computer Repair, Computer Maintenance, Technical Support, Hardware Support, Windows, Linux System..., System Automation, Microsoft Excel, VBA, Apache, SQL, PHP, Client Education, Veterinary, Veterinary Medicine, Pets, Management, Network Administration, VMware, VMware Infrastructure, EMC SAN Administration, Microsoft Exchange, Lotus Notes, Lotus Domino..., VB.NET, MySQL
Education
Shawnee Heights High School 1995 — 1999
Kansas City Kansas Community College
National Flood Services March 2014 - Present
U.S. Bank June 2012 - March 2014
UMB Bank April 2011 - October 2012
UMB Bank September 2001 - April 2011
Citi October 1999 - September 2001
Sprint Nextel March 1997 - October 1999
Sprint Nextel January 1996 - March 1997
Sprint Nextel December 1993 - January 1996
Skills
Operations Management, Call Center, Customer Satisfaction, Management, Leadership, Call Centers, Banking, Sales Management, Sales Operations, Training, CRM, Mortgage Lending, Loans, Product Management, Sales, Customer Experience, Customer Retention, Strategy, Credit Cards, Forecasting, Strategic Planning, Budgets, Customer Service, Business Strategy, Vendor Management, Portfolio Management, Executive Management, Process Improvement, Relationship Management, Credit, Risk Management
Education
University of Wisconsin-Madison
Graduate School of Banking
Villanova University
Lean Six Sigma Black Belt Certification
Villanova University
Six Sigma Green Belt - Financial Services
MidAmerica Nazarene University
BA, Business
National Flood Services August 2013 - Present
T-Mobile March 2008 - June 2012
UPS May 2007 - March 2008
Skills
Call Center, Customer Satisfaction, Customer Retention, Telecommunications, Customer Service, Customer Experience, Avaya, Wireless, Coaching, Team Building, Sales, Team Leadership, Sales Management, Conflict Resolution, Microsoft Office, 40 WPM, Citrix System, Call Centers, Troubleshooting, Training, Workforce Management
Education
Missouri Western State University 2004 — 2005
National Flood Services June 1997 - Present
Skills
Property & Casualty..., Flood Insurance
Education
Florida State University 1987 — 1989
National Parks Realty January 2013 - Present
Doug Collins Construction February 2009 - Present
Trails West Real Estate September 2009 - January 2013
Trails West Real Estate-Christies Great Estates 2009 - January 2013
Torrent Technologies October 2006 - February 2009
National Flood Services April 2005 - October 2006
WaterStreet Company September 2003 - April 2005
Skills
Agile Methodologies, Scrum, Software Development, Project Management, Real Estate, Short Sales, Investment Properties, Sellers, First Time Home Buyers, Start-ups, Real Estate Transactions, Property, Residential Homes, Luxury, Relocation
Education
The University of Montana - School of Business Administration 1986 — 1988
BS, Management Information Systems
Montclair State University 1983 — 1986
Information Technology
Qualcomm September 2012 - Present
Newt Global December 2011 - August 2012
Fiserv India Pvt. Ltd February 2007 - November 2011
National Flood Services 2010 - 2011
Fiserv India Pvt. Ltd. February 2007 - September 2010
Nagarro Software Pvt. Ltd December 2005 - February 2007
RSD Information Systems July 2004 - December 2005
Skills
WCF, ASP.NET, .NET, C#, Agile Methodologies, Web Services, Microsoft SQL Server, TFS, Visual Studio, Databases, Entity Framework, ASP.NET MVC, MSMQ, Telerik, IoC, Windows Services, T-SQL, Stored Procedures, Test Driven Development, Log4j, DI, Software Factories, Log4Net, WF, RabbitMQ, Redis, NoSQL, DDD, AngularJS, jQuery, jQuery UI, Python, PHP, Design Patterns, Jenkins, Fiddler, Bootstrap, Moq, SDLC, Software Development, XML, JavaScript, Testing, SOA, SQL, SOAP, IIS, Integration
Education
Nagpur University 2001 — 2004
MCA, Computers
University of Nagpur,Nagpur 2001 — 2004
Degree; M.C.A, Computers
Delhi University/ Ramjas College, New Delhi
B.Sc, H
Delhi University 1997 — 2000
B.Sc, Physics, Chemistry
DAV Public School, Bokaro 1987 — 1996
High School, Science
National Flood Services August 2011 - Present
Merlin Information Services September 2003 - August 2011
Frontline Processing 1999 - 2003
Skills
Enterprise Architecture, Distributed Applications, Big Data, Microsoft SQL Server, C#, ASP.NET, JavaScript, SQL, .NET, C++, JSON, XML, Agile Methodologies, Databases, Software Development, Performance Tuning, Web Applications, MySQL, Integration, SDLC, Hadoop, Perl, Python, Database Design, Database Administration, Parallel Programming, DB2, AJAX, jQuery, Technical Leadership, IIS, Software Project..., Business Intelligence, Data Warehousing, Agile Project Management, Web Services, WCF, Requirements Analysis, T-SQL, SSRS, SharePoint, ASP.NET MVC, VB.NET, TFS, Visual Studio
Education
Montana State University-Bozeman 1994 — 2000
Bachelor of Science, Mathematics
Intermountain-Restoring Hope For Children January 2012 - June 2014
Intermountain 2008 - March 2012
National Flood Services April 2004 - July 2007
Skills
Fundraising, Public Relations, Event Planning, Grant Writing, Customer Service, Marketing Communications, Program Management, Social Media, Leadership, Marketing, Team Building, Public Speaking, Proposal Writing, Volunteer Management, Team Leadership, Nonprofits, Community Outreach, Time Management, Coaching, Strategic Communications, Community Development, Small Business, Strategic Planning
Education
Montana State University-Bozeman 1997 — 2001
B.A., History, Economics
Flathead Valley Community College 1995 — 1997
Associate of Arts (A.A.), Journalism
National Flood Services May 2012 - Present
National Merchandising of America December 2011 - May 2012
Mountain Villa Apartments July 2011 - September 2011
Huckleberry Haven August 2010 - July 2011
Borders Books May 2009 - August 2010
Purple Frog Tattoo February 2008 - April 2009
Seller Direct Real Estate July 2001 - August 2002
Flathead Valley Community College 1995 - 1998
Skills
Excellent 10 key and..., Multiline phone, Postage Meter, typing, filing, Filing, Data Entry, Computer Literate, Online Research, Mailings, Merchandising, Payroll, Process Scheduler, Customer Satisfaction, QuickBooks, Telephone Skills, Customer Service, Direct Mail, Sales, 10 Key, Microsoft Word
Education
North Idaho College 2005 — 2005
None, Entrepreneur Course
Flathead Valley Community College 1996 — 1998
None, Medical/Business
State of Montana October 2014 - December 2014
State of Montana May 2014 - September 2014
National Flood Services December 2013 - May 2014
Port of Portland September 2005 - August 2013
Port of Portland April 2002 - September 2005
US Forest Service April 2001 - October 2001
US Forest Service April 2000 - September 2000
Skills
Wetland Restoration, Wetland Science, Ecological Restoration, Habitat Restoration, Habitat Management, Plant Ecology, Wildlife Management, Wildlife Biology, Environmental Permitting, Environmental Science, Landscape Ecology, Environmental Impact..., GIS Application, Public Outreach, Public Speaking, Fundraising, Botany, Microsoft Office, Microsoft Excel, Microsoft Word, Contract Management, Contractor Management, Land Use, Digital Photography, Nature Photography, Event Photography, Project Management, Project Planning, Project Design, Sustainability, Wetlands, Policy, Aviation Security, Waste Management, Mitigation, NEPA, Natural Resources, Environmental Compliance, Natural Resource..., Environmental Policy, Ecology, GIS, Stormwater Management, Environmental Monitoring, Plant Identification, Invasive Species, Environmental Awareness, Conservation Issues
Education
Oregon State University 2004 — 2009
Bachelor of Applied Science (B.A.Sc.), Natural Resources Management and Conservation
Mt. Hood Comm. College 1997 — 2000
Associate's degree, Natural Resource Technology
National Flood Services August 2015 - Present
Walmart Store August 2014 - February 2015
Hunan University of Technology August 2013 - October 2013
Freelance Paralegal May 2011 - August 2011
Clayton County Public Defender's Office May 2011 - August 2011
Clayton County Public Defender's Office Clayton May 2011 - June 2011
American Red Cross July 1996 - October 2009
Skills
Legal Research, Legal Writing, Civil Litigation, Microsoft Office, Courts, Customer Service, Wordperfect, Bankruptcy, Administrative..., Criminal Law, Commercial Litigation, Notary Public, Family Law, Accounts Payable, Accounts Receivable, Critical Thinking, Spreadsheets, 10-key by touch, Law Office Procedures, Family and Tort Law, Numeric, Adult Education, Training, certified medical..., Certified nurse..., life insurance agent, Business Principal and..., Westlaw, Higher Education, Microsoft Word, Microsoft Excel, Administrative...
Education
Strayer University-Georgia 2012 — 2014
Master Degree, Adult Education and Development, GPA-3.90
Herzing University 2007 — 2011
Bachelors of Science; Bachelors of Science degree, Paralegal Studies, 3.20
Georgia Medical Institute 1992 — 1993
Dipolma, Medical Assistant
Gulfport High School 1979 — 1982
High School Diploma, Basic courses
CSC November 2014 - Present
Wellsville Fire District January 2013 - Present
Franklin Township January 2009 - Present
National Flood Services May 2013 - November 2014
CSC April 2000 - May 2013
Computer Concepts Corporation May 1996 - April 2000
KFXA-TV August 1995 - May 1996
WICS-TV May 1993 - August 1995
WZDX-TV 1992 - 1993
Skills
Program Management, Process Improvement, Outsourcing, Business Analysis, Change Management, Project Management, Vendor Management, SDLC, Business Process..., PMP, Team Leadership, Quality Assurance, Business Process, IT Strategy, Requirements Analysis, Cross-functional Team..., Management, Integration
Education
Bellevue University
University of Missouri-Columbia
University of Nebraska at Omaha
National Flood Services August 2012 - Present
CenturyLink November 2011 - August 2012
North Valley Hospital October 2008 - November 2011
Kalispell Regional Medical Center May 2007 - October 2008
Skills
CCNA, CompTIA A+ Certification, CompTIA Network+, Security+, •CIW Web Foundations..., •CIW JavaScript..., Microsoft Certified..., Meditech, Citrix, ShoreTel, LAN-WAN, Cisco Technologies, Ciena, System Administration, Systems Analysis, Network Design, VoIP, Routing, Server Administration, Network Administration, Cisco Nexus, VMware, VPN, Networking, WAN, Firewalls, Switches, Routers, Cisco Security, Wireless Networking, VLAN, Cisco Wireless, Network Engineering, Cisco Routers, Active Directory, Servers, MCITP Enterprise..., Network Security, Virtualization, Cisco IOS, VMware ESX, Blackberry Enterprise..., Network Architecture, Windows Server, ASA, Cisco Certified, Catalyst Switches, Load Balancing, TCP/IP, EIGRP
Education
Western Governors University 2010 — 2014
Bachelor of Science (B.S.), Networks Design and Management Emphasis
Flathead Valley Community College 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Information Technology
PATTCO Printer Systems, LLC July 2013 - Present
National Flood Services October 2002 - May 2013
MacNeill Group, Inc. May 1999 - October 2002
Skills
Underwriting, Insurance, Customer Satisfaction, Data Entry, AS400, Phone Etiquette, Endorsements, Cancellations, Renewals, Quote Preparation, cash po, Customer Service, Property & Casualty..., Legal Liability, Filing, Liability, Claim
Education
Kennesaw State University
Liberal Arts and Sciences/Liberal Studies
Miami Dade College
Liberal Arts and Sciences/Liberal Studies
National Flood Services May 2013 - Present
CSC November 2010 - May 2013
Allen Press, Inc. 2007 - 2010
RSI 2006 - 2007
American Cancer Society 1999 - 2002
Jackson County Prosecutors Office 1995 - 1999
Skills
Quality Assurance, Process Improvement, Project Management, Six Sigma, Program Management, Strategic Planning, Business Process..., PMP, Team Leadership, Organizational..., Quality Auditing, Cost Saving Initiatives, Business Analysis, Management, Process Engineering, Customer Service, Requirements Analysis, Risk Management, SDLC, Software Documentation, Testing, Software Project...
Education
University of Missouri-Kansas City
B.A., Liberal Arts
MetLife January 2015 - Present
National Flood Services October 2013 - Present
Farmers Insurance Group December 2010 - November 2013
Sony Electronics September 2009 - May 2010
Lowe's Home Improvement October 2006 - September 2009
Best Buy July 2004 - May 2005
Sears, Roebuck and Co. December 2002 - July 2004
Skills
Sales, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Insurance, PowerPoint, Public Speaking, Analysis, Research
Education
Baker University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.57
Weber State University 2002 — 2009
Bachelor of Science, Psychology, 2.8
Snow College 1999 — 2000
General Education, Generals, 2.5
Millard High School 1996 — 1999
2.5
Huntley Technologies March 2009 - Present
AMDEC March 2009 - 2015
Waterstreet Company October 2007 - July 2008
Torrent Technologies September 2006 - October 2007
National Flood Services August 2005 - September 2006
First Health Group Corp June 1997 - August 2005
SMUD January 1991 - June 1997
Air Force 1980 - 1990
Skills
ASP.NET, VB.NET, WCF, C#, SQL Server 2000-2008, SSRS, Agile Methodologies, Microsoft SQL Server, Web Applications, Web Development, .NET, XML, SDLC, SQL, ASP.NET MVC, Requirements Analysis
Education
University of Maryland College Park 1986 — 1990
BS, Computer Science
Dell Healthcare Solutions October 2012 - Present
National Flood Services September 2012 - October 2012
New West Health Services July 2011 - August 2012
New West Health Plan March 2005 - June 2011
New West Health 2004 - 2005
Skills
Business Requirements, Business Analysis, Product Development, Business Process, Change Management, Business Process Design, Microsoft Access, User Acceptance Testing, SharePoint, Functional..., Agile Methodologies, Requirements Gathering, Nutritional Counseling, Visio, endurance riding, Horse Training, Wellness Coach, Organic Gardening, Quality Auditing, Medicare Part D, Medicare Advantage, Business Intelligence, PMP, SDLC
Education
Rocky Mountain College 1993 — 1997
Bachelor's Degree
PostJobFree January 2007 - Present
Lender Processing Services September 2010 - December 2010
Deloitte May 2009 - August 2010
iGate Mastech August 2004 - August 2010
iGate-Mastech August 2004 - August 2010
Apex Systems 2010 - 2010
Bearing Point 2008 - 2009
National Flood Services September 2005 - May 2008
IBM Global Services June 2005 - July 2005
Cendant Mobility 2005 - 2005
Skills
Business Process, System Architecture, Program Management, Software Design, XML, Microsoft SQL Server, C#, ASP.NET, JavaScript, T-SQL, .NET, Visual Studio, WCF, SQL, ASP, Oracle, IIS, Web Applications, Web Services, Databases, LINQ, ADO.NET, Visio, CSS, VBScript, Data Warehousing, Crystal Reports, HTML, OOP, DB2, Testing, Programming, E-commerce, Agile Methodologies, Database Design, SOAP, Software Development, SOA, SDLC, Software Project..., SEO, Recruiting, Lead Generation, PPC, PPC Bid Management, Online Lead Generation, Data Integration, Process Integration, Inbound Lead Generation
Education
South-Ural State University 1997 — 2001
MS degree, Economic and Management
South Ural State University (SUSU) 1997 — 2000
Master, Economics and Management
South Ural State University (SUSU) 1991 — 1997
Master, Automated Control System
Mixergy
Mixergy
Mixergy
Mixergy
National Flood Services March 2014 - Present
Shopko November 2013 - March 2014
Treasury Wine Estates 2012 - October 2013
Treasury Wine Estates June 2011 - September 2012
Dreyer's Grand Ice Cream February 2010 - June 2011
Levi Strauss & Co. May 2000 - October 2009
Illuminations 1999 - 2000
Levi Strauss & Co. April 1985 - January 1999
Skills
Categorization, Demand Planning, Supply Chain, Inventory Management, Production Planning, Materials Management, Forecasting, Procurement, Warehousing, Retail, Project Planning, Analysis, Management, Manugistics, Supply Chain Management, Demand Forecasting, Purchasing, Supply Chain..., Merchandising
Education
College of Marin
AA
DIRECTV August 2015 - Present
Rainmaker Lawn Sprinklers April 2015 - August 2015
National Flood Services June 2014 - April 2015
Advanced Technology Group (atg) January 2014 - June 2014
Montana Trout Unlimited January 2014 - June 2014
YMCA September 2009 - January 2014
Woodland Water Park May 2006 - August 2012
Summit Medical Fitness Center October 2006 - April 2012
Skills
Proficiency with..., Critical thinking and..., Strong team building..., Refined interpersonal..., Exemplary customer..., Passion for quality and..., Proven reliability, Experience using..., Experience using Taleo, Experience using Workday, Management, Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office
Education
University of Montana 2010 — 2015
Bachelor’s Degree, International Business, 3.25
The University of Montana 2009 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General, 3.25
University of Montana 2009 — 2014
Bachelor of Art (B.A.), East Asian Studies, 3.25
National Flood Services June 2008 - May 2015
Skills
Project Management, Business Analysis, Process Improvement, Program Management, Change Management, Strategic Planning, Vendor Management, Customer Service, Requirements Analysis, Integration, Business Process..., Coaching, Team Building, Training, Leadership, Public Speaking
Education
Johnson County Community College 2000 — 2006
Associate's Degree, Early Childhood Education and Teaching
Shawnee Mission West 1995 — 1999
National Flood Services July 2014 - Present
Skills
Public Speaking, Leadership, Customer Service, Microsoft Office, Sales, Social Media, Event Planning, Microsoft Word, Time Management, Document Review, Document Drafting, Employee Training, Training & Development, Job Coaching, Quality Assurance, Quality Improvement, Quality Control, Phone Etiquette, Multi-line Phone, Professional Phone..., Internal Communications
Education
University of Northern Colorado 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Mercury Insurance Senior Underwritere-INS LLCJuly 2011 - January 2015
National Flood Services June 2001 - June 2011
Skills
Troubleshooting, Insurance, Customer Service, Team Building, Process Improvement, Training, Access, Management
Education
PPIA Designation: FL 6-20 All Lines Adjuster License
Professional Property Insurance Adjuster
The Ohio State University
B.A, Psychology
Barclays Technology Center Dallas November 2014 - Present
Beechcraft August 2014 - November 2014
National Flood Services January 2014 - August 2014
Briarwood Retreat Center June 2009 - October 2013
Christ the Servant Lutheran Church January 2011 - October 2012
Skills
Leadership, Learn New Software..., Teamwork, Communication, Brochures, Social Media, Social Networking, Customer Service, Creativity, Creative Problem Solving, Microsoft Office, Employee Training, Teaching, Team Building, Advertising, Community Outreach, Event Planning, Management, Microsoft Excel, Public Speaking
Education
University of Louisiana at Lafayette 2004 — 2009
Bachelor's degree, Business Management
Kris Richter Insurance Agency, Inc July 2013 - Present
Pamela Heyne Nelson Insurance Agency April 2012 - December 2013
National Flood Services June 2011 - February 2012
Serenity Insurance Group April 2009 - June 2011
Skills
Microsoft Office, Commercial Insurance, Property & Casualty..., Term Life Insurance, Umbrella Insurance, Life Insurance, Team Leadership, Problem Solving, Multi Tasking, Marketing Communications, Interpersonal..., Health Insurance, Insurance, Legal Liability, Inland Marine, Fixed Annuities, Claims Management, Commercial Lines, Underwriting, Disability Insurance, Universal Life, Motorcycle, Leadership, General Insurance, Critical Illness, Long-term Care, D&O, Licensed Life & Health..., Accident, Marketing, Variable Annuities, Customer Service, Health Savings Accounts, Licensed Property &..., Training, Sales, Agents, Homeowners, Series 6, Casualty, Workers Compensation, IRAs, Employment Practices..., Analysis, Brokers, Liability, Call Centers, Claim, Professional Liability, Boat
Education
Montana State University-Billings 2003 — 2007
Bachelor of Science, Liberal Arts and Sciences/Liberal Studies
Libby High School 1987 — 1991
College Prepatory
National Flood Services July 2012 - Present
Rampant, others September 2004 - Present
Skills
Editing, Social Media, Research, Creative Writing, Public Speaking, Blogging, Teaching, Public Relations, Copy Editing, Copywriting
Education
Clark College 2002 — 2005
HUB International March 2015 - Present
National Flood Services November 2014 - February 2015
Rocky Mountain Health Plans 2013 - 2014
Rocky Mountain Health Plans 2004 - 2013
State Farm 1999 - 2004
TIC The Industrial company 1995 - 1999
Wells Fargo 1991 - 1995
Skills
Sales, Data Entry, Health Insurance, Insurance, Employee Benefits, Customer Service, Sales Management, Life Insurance, Management, Account Management, Team Building, Underwriting, Healthcare, HIPAA, Term Life Insurance, Health Savings Accounts, Brokers, Property, General Insurance
Education
Regis University
General Studies
Steamboat Springs High School
National Flood Services April 2014 - Present
National Flood Services November 2012 - April 2014
Skills
Graphic Design, Typography, Logo Design, Illustrator, InDesign, Illustration, Adobe Creative Suite, Layout, Art Direction, Corporate Identity, Posters, Brochures, Graphics, Photography, Photoshop, Web Design, Image Manipulation, Visual Communication, Team Building, Customer Service, Microsoft Office, Process Improvement, Training
Education
Indiana State University 2010 — 2012
Master's degree, Graphic Design
Indiana State University 2005 — 2010
Bachelor's degree, Art Studio
Montana Brokers January 1994 - Present
National Flood Services January 1992 - January 1994
Safeco Insurance January 1990 - January 1992
Boeing January 1988 - January 1990
Skills
Real Estate, Investment Properties, Short Sales, Sellers, First Time Home Buyers, Foreclosures, Relocation, Single Family Homes, Buyer Representation, REO, Real Estate Transactions, Investors, Residential Homes, Condos, Luxury, Buyers, Property, New Home Sales, Commercial Real Estate, Listings, Income Properties, Townhomes, SFR, New Homes, ABR, 1031 Exchanges, Vacation Homes, Referrals, Waterfront, Real Estate Development, Relocation Buyers, Property Management, Move Up Buyers, Seller Representation
Education
Montana State University-Bozeman 1986 — 1988
Bachelor's of Science in Business, Finance
Flathead High School 1978 — 1981
National Flood Services April 2014 - Present
Allstate February 2002 - January 2012
Nadler & Associates, Inc. May 1998 - July 2001
Sprint May 1989 - November 1994
Midwest Court Services, Inc. November 1983 - December 1991
Skills
Insurance, Customer Service, Casualty Insurance
Education
University of Missouri-Kansas City 1980 — 1983
Master's Degree, Education
Northwest Missouri State University 1976 — 1979
Bachelor's Degree, Sociology and Psychology
Insurance Professionals of Arizona April 2015 - Present
Imes Insurance Associates December 2014 - February 2015
SouthWest Risk Managment LLC May 2012 - November 2014
Phocus Insurance DBA Janson & Associates July 2008 - September 2012
Bennett and Porter Insurance December 2004 - April 2008
National Flood Services May 2003 - September 2004
Montana Healthcare Consultants May 2000 - May 2003
Skills
Property & Casualty..., Underwriting, Account Management, Casualty Insurance, Team Building, Customer Service, Training, Umbrella Insurance, Employee Benefits, Commercial Insurance, Health Insurance, Claims Management, General Insurance, Life Insurance, Workers Compensation, Small Business, Insurance, Liability, Brokers, Sales, Professional Liability
Education
Montana Tech of the University of Montana 2001 — 2003
A.A.S., Human Resources
Key Insurance Company January 2014 - Present
National Flood Services July 2013 - January 2014
Meadowbrook Insurance Group November 2012 - July 2013
Yankee Candle Company November 2012 - January 2013
American Family Insurance January 2006 - August 2012
Costco Wholesale September 2001 - January 2006
GuideOne Insurance 1997 - 2001
Skills
Property & Casualty..., Subrogation, Liability Analysis, Comparative Negligence, Insurance, Customer Service, Bodily Injury..., ICD-9 and CPT, Arbitration, Public Relations, Commercial Claims, Scene Investigations, Negotiations, Auto Theft, PIP Handling, Medical Terminology, Medical Record Review, Customer Satisfaction, FEMA Flood Training, Fundraising, Business Development, Event Planning, Event Management, Safety Committee, Employee Relations, Marketing, Community Involvement, Microsoft Excel, Sales, Claims
Education
Park University
Bachelor of Science, Business Management/Human Resources
Safety Objective Solutions 2014 - Present
eFinancial Solutions, Inc. May 2007 - Present
Innovative System Solutions, LLC December 2001 - Present
Eagle Eye Analytics August 2012 - February 2013
Applied Materials March 2010 - December 2012
RK Consulting July 2009 - November 2009
Flathead Valley Community College January 2005 - May 2005
National Flood Services May 1997 - September 2001
Pro-Soft Data Systems 1991 - 2001
Continental Life and Accident June 1992 - May 1993
Skills
Databases, ASP.NET, Microsoft SQL Server, Web Services, SQL, C#, Agile Methodologies, JavaScript, XML, .NET, Integration, Scrum, CSS, Visual Basic, VB.NET, Visual Studio, PHP, Data Warehousing, HTML, Access, T-SQL, AJAX, IIS, ASP.NET MVC, AngularJS, OWIN, Crystal Reports, Web Development, Website Development, Android Development
Education
Boise State University 1983 — 1986
BBA, Information Sciences
North Idaho College 1981 — 1983
Data Processing
Cda High School
Cda High School
National Flood Services May 2013 - Present
CSC September 2010 - April 2013
DST Systems February 2008 - May 2010
DST Systems January 2006 - February 2008
Skills
Business Analysis, Process Improvement, Requirements Analysis, Business Process..., Project Management, Business Process, Quality Assurance
Education
University of Missouri-Kansas City 1995 — 1998
Bachelor of Arts (B.A.), Fine/Studio Arts, General
Central Methodist College 1993 — 1995
National Advisors Trust Company, FSB May 2015 - Present
National Flood Services July 2013 - May 2015
Unified Life Insurance Company August 2011 - July 2013
Boilermakers National Funds February 2009 - July 2011
Arrow Speed Warehouse May 2006 - November 2008
Blockbuster September 2004 - May 2006
Skills
Insurance, Subrogation, Claim, Medicare, Claim Investigation, Claims Resolution, Claims Handling, PPO, Health Insurance, Provider Relations, Claims Management, Underwriting, Training, Peer Mentoring, FEMA Elevation..., Flood Insurance
Education
Kansas State University 2000 — 2002
National Flood Services October 2013 - Present
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance
Education
University of Kansas
Bachelor of Science (BS), Political Science and Government
Torrent Technologies March 2013 - November 2013
Torrent Technologies September 2009 - February 2013
National Flood Services April 2004 - August 2009
Skills
Insurance, Training, Underwriting, Customer Service, Flood Insurance, Financial Risk, Property & Casualty..., Liability, Flood, Claim, Claims Management, Risk Management, Process Improvement, Property, Casualty, Call Centers, Office Administration, Teaching, Microsoft Excel, Microsoft Word, PowerPoint, biblical studies, Preaching, Commercial Insurance, General Insurance, Leadership, Microsoft Office, Team Building, Strategic Planning, Public Speaking, Policy, Analysis, Requirements Analysis, Management
Education
Linn-Benton Community College
Profitable Small Farms Certificate, Agriculture, Agriculture Operations, and Related Sciences
Selective Insurance November 2012 - Present
Flathead Valley Roller Derby June 2012 - March 2015
National Flood Services February 2008 - November 2012
National Flood Services April 2006 - January 2008
National Flood Services June 2003 - April 2006
Beacon Leasing 2002 - 2003
Northwest Multiple Listing Service 1999 - 1999
Kalispell Weekly News 1994 - 1996
Skills
Claims Management, Claim, Insurance, Property Damage, Casualty, Commercial Insurance, General Insurance, Subrogation, Underwriting, Customer Service, Commercial Lines, Claim Investigation, Claims Handling, Property Claims, Claims Resolution, Adjustments
Education
The University of North Dakota 1991 — 1993
BA, Journalism, English
The University of North Dakota 1991 — 1993
Bachelor of Arts, Journalism
Flathead Valley Community College 1988 — 1990
none
American Red Cross May 2015 - Present
National Flood Services September 2013 - May 2015
Assurant Employee Benefits January 2007 - September 2013
Skills
Account Management, Disability Insurance, Life Insurance, Health Insurance, Salesforce.com, Underwriting, Process Improvement, Customer Service, Brokers, Insurance, Health Savings Accounts, Employee Benefits
Education
Missouri State University
Bachelor of Science (B.S.), Business Administration, Management and Operations
National Flood Services October 2013 - Present
Plum Creek October 2011 - September 2013
University of Montana December 2010 - August 2011
University of Montana-School of Business Administration January 2010 - January 2011
Liberty Mutual Group March 2007 - March 2009
Coston Farm LLC May 2000 - December 2006
Chi Phi Fraternity 2002 - 2006
Skills
SQL, XML, HTML, Problem Solving, Operating Systems, Troubleshooting, Virtualization, Linux, VMware Workstation, Oracle SQL, Fiber Optics, Network Architecture, Windows Server 2003, vSphere, Active Directory, Group Policy, ITIL, TCP/IP, Oracle, SDLC, Process Improvement, Manufacturing, Systems Analysis, Windows, Analysis, Networking, Databases, Leadership, Management, Windows Server, Visio
Education
The University of Montana 2010 — 2011
Master's degree, Business Administration and Management, General
Clemson University 2003 — 2006
BS, Management emphasis in Information Systems
National Flood Services February 2014 - Present
Harris Corporation November 2007 - February 2014
Harris Corporation August 2006 - November 2007
Harris Corporation November 2005 - August 2006
Harris Corporation May 2001 - November 2005
Encoda Systems December 1999 - May 2001
Maersk-Sealand May 1998 - November 1999
California Multimodal Inc. March 1994 - June 1998
United States Marine Corps June 1986 - June 1992
Skills
SQL Server, C#, Visual Basic, T-SQL, DB2, Database Management, DB2/SQL, Database Admin, Microsoft SQL Server, XML, Integration, Troubleshooting, Testing, .NET, Web Services, Windows Server, Software Development, Databases, Business Analysis, SQL, Crystal Reports, Requirements Analysis, Windows, SSRS, Software Project..., System Administration, Software Engineering, Agile Methodologies, Quality Assurance, Project Management, Database Administration, C, Architectures, Visual Studio, System Architecture, Operating Systems
Education
California State University-Long Beach 1993 — 1997
BA
Bankers Insurance Group February 2014 - Present
Wright Flood August 2011 - February 2014
National Flood Services 2008 - 2011
Baran Telecom November 2007 - January 2008
IntegraScreen 2008 - 2008
Skills
Fax, Calendars, Clerical Skills, Insurance, Flood Insurance, Streamlining Complex..., Networking, Marketing Strategy, Communication Skills, Time Management, Business Development, Customer Service, Teamwork, Underwater Photography, Program Management, Sales Operations, Property & Casualty..., Risk Management, General Insurance, Process Improvement, Training, Commercial Insurance, Management, Underwriting, Liability, Leadership, Sales
Education
University of South Florida 2004 — 2007
BA, International Studies
St. Petersburg College 2001 — 2006
A.A., Communications
National Flood Services October 2010 - Present
CSC October 2010 - May 2013
Mutual of Omaha January 2010 - July 2010
Interpublic Group April 2009 - January 2010
Tek Systems November 2008 - April 2009
Cabela's April 2008 - October 2008
Cabela's January 2004 - April 2008
Cabela's August 2003 - January 2004
Cabela's August 2002 - August 2003
University of Nebraska Medical Center January 2001 - August 2002
Skills
Active Directory, Computer Hardware, Hardware, HP, Help Desk Support, Laptops, Microsoft Exchange, Network Administration, Network Security, Networking, Operating Systems, Printers, Security, Servers, Software Documentation, Software Installation, Technical Support, Troubleshooting, Windows, Windows Server, SDLC
Education
Iowa State University 1989 — 1991
None, Computer Science
Iowa Western Community College 1987 — 1989
Associates, Computer Science
National Flood Services November 2010 - Present
California Casualty December 2007 - November 2010
Beneficial August 2006 - November 2007
Skills
Sales, Marketing, Insurance, Management, Mortgage Lending, Strategy, Refinance, Project Management, Volunteering
Education
Kansas State University 2002 — 2006
Kansas State University
Bachelor of Science, Business Administration; Marketing
National Flood Services May 2013 - Present
Kistler Financial Insurance Group February 2010 - May 2012
21st Century Insurance/AIG Agency Auto December 2003 - December 2009
Assurant Solutions February 1998 - November 2003
The Signature Group February 1990 - February 1998
Direct Marketing Technology October 1988 - February 1990
GE Medical Systems formerly Technicare October 1980 - January 1987
Skills
Expertise in Flood..., Financial Services, Insurance, Account Management, Property & Casualty..., Competitive Analysis, Product Management, Vendor Management, Sales, Marketing, Relationship Management, Business Development, New Business Development, Market Research, Strategic Planning, Product Development, Business Strategy, Process Improvement, General Insurance, Leadership, Management, Sales Operations, Training, CRM, Analysis, Direct Marketing, Customer Retention, Selling, Product Marketing
Education
Columbia College 1995 — 1997
Bachelor of Science, Marketing and Management
Beaumont School 1975 — 1979
College Prep
National Flood Services December 2007 - Present
Explorer October 2005 - December 2007
Bankers Insurance Group May 2000 - October 2005
Skills
Insurance, Account Management, Property & Casualty..., Commercial Insurance, General Insurance, Marketing, Underwriting, Legal Liability, Casualty, Umbrella Insurance, Liability, Claims Management
Education
NVCC/GMU 1978 — 1982
Business
Brandon High School 1975 — 1978
Seoul American High School 1976 — 1977
National Flood Services May 2013 - Present
CSC November 2005 - May 2013
Chase Corporate Consulting 2004 - 2006
NCSI 1989 - 2004
Skills
Project Planning, Business Development, Vendor Management, Account Management, Program Management, New Business Development, IT Strategy, Project Management, Strategic Planning, Outsourcing, Business Analysis, Business Intelligence, Business Process..., CRM
Education
University of Maryland College Park 1977 — 1980
BA, Hearing & Speech Science
Rockville High School
National Flood Services 2013 - Present
Expeditors International May 2012 - January 2013
Expeditors International January 2011 - February 2012
Expeditors International November 2006 - January 2011
Equus Computer Systems August 2005 - August 2006
Jack Dennis Outdoor Shop/Pepi Stiegler Sports November 2002 - April 2005
Security Imaging Corporation November 2001 - August 2002
Skills
Business Analysis, Excel, Customer Relations, Word, PowerPoint, Account Management, EDI, Systems Analysis, Applications Support, Order Management, Functional..., Testing, Microsoft Excel, Customer Service, Microsoft Word, Process Improvement, Software Documentation, Visio, Technical Support
Education
University of Washington 2010 — 2011
Certificate, Systems Analysis and Design
University of Montana 1997 — 2001
Bachelors of Science in Business Administration, Marketing
National Flood Services January 2009 - Present
First National Bank of Omaha September 2001 - January 2005
Skills
Customer Service, Process Improvement, Leadership, Management, Microsoft Office, Team Building
Education
Pittsburg State University 1995 — 1997
Bachelor of Arts (B.A.), Psychology
National Flood Services May 2013 - Present
Aon Benfield November 2007 - Present
Skills
Requirements Analysis, Business Analysis, SDLC, Requirements Gathering, Software Project..., Business Process, Business Intelligence, SQL, IT Strategy, Vendor Management, Business Process..., Agile Methodologies, Business Requirements, Process Improvement
Education
Baker University 2008 — 2010
MSM, Master's in Management
University of Missouri-Kansas City 2003 — 2005
Bachelor of Business Administration (BBA)
National Flood Services March 2011 - Present
American Business & Tax, LLC December 2009 - March 2011
Skills
Flood Insurance, Insurance, Claim, Claims Management, Property & Casualty..., Underwriting, Liability, Commercial Insurance, Casualty, Legal Liability, General Insurance, Liability Analysis, Litigation Management, Claim Investigation, Insurance Law, Property Damage
Education
The University of Montana School of Law 1994 — 1997
Doctor of Law (JD)
Concordia College 1989 — 1994
Bachelor of Science (BS), History
National Flood Services June 2013 - Present
CSC June 2007 - June 2013
Brooker Insurance Agency, Inc. May 2002 - June 2007
Skills
Property & Casualty..., Underwriting, Insurance, Customer Service, Account Management, Management, Sales, Training, Team Building, Strategic Planning, Marketing, General Insurance, New Business Development, Claim, Sales Management, Reinsurance, Commercial Insurance, Leadership
Education
Emporia State University 1998 — 2002
Business Management
Yates Center High School
National Flood Services November 2013 - Present
National Flood Services February 2013 - November 2013
ViSalus May 2012 - February 2013
GEICO August 2003 - May 2012
Skills
Proficient in MS Word,..., Microsoft Excel, PowerPoint, Recruiting, Leadership, Coaching, Customer Service, Training, Microsoft Word, Outlook, Microsoft Office, Marketing, Team Building, Public Speaking, Sales, Time Management, SnagIt, Radian6, Call Centers, Customer Satisfaction, Telephone Skills, Process Improvement, ADP Payroll, Customer Retention, Human Resources, Hiring, Employee Training, Job Coaching, Mentoring New Hires, New Hire Training, Confidentiality, Multi Tasking, Organization &..., Microsoft Access
Education
Southeastern University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southeastern University 2006 — 2008
Bachelor of Science (B.S.), Business Administration and Leadership, 3.51
Microsoft August 2013 - Present
Microsoft (Insight Global) July 2008 - June 2013
Torrent Technologies, Inc October 2006 - June 2008
National Flood Services June 2005 - October 2006
State of Idaho October 2004 - May 2005
EEE Technologies March 2004 - May 2004
Coldwater Creek 2004 - 2004
Boeing Commercial Airplanes August 2000 - October 2003
eMake February 2000 - June 2000
Metropolitan Mortgage and Securities June 1998 - February 2000
Skills
Microsoft SQL Server, COSMOS, Agile Methodologies, C#, Scrum, SSRS, SQL, Data Warehousing, SSIS, Software Development, Business Intelligence, ETL, T-SQL, Databases, Visual Studio, SDLC
Education
DeVry University 1982 — 1985
BSEET, Electronic Engineering
Fletcher and Associates June 2010 - Present
Property/Casualty Insurance Company September 2003 - May 2010
Senior Citizens Mutual Insurance Co. February 2001 - September 2003
Seibels Bruce Group October 1997 - February 2001
Bankers Underwriters, Inc. 1993 - 1997
National Flood Services January 1986 - August 1993
Federal Crop Insurance Corporation March 1981 - August 1984
Skills
Underwriting, Property & Casualty..., Insurance, Strategic Planning, Brokers, Professional Liability, Management, Investments, Risk Management, Commercial Insurance, Reinsurance, Casualty, Product Development, Legal Liability, Casualty Insurance, Management Consulting, General Liability, General Insurance, Liability, Leadership, Capital Raising, Claims Management, Workers Compensation
Education
American University
Masters, Administration and Management
Monmouth College
Bachelors, Business & Pre-law
Micron Technology July 2011 - Present
National Flood Services September 2006 - July 2011
Intellinet January 2005 - September 2006
Silverton Bank, N.A. 2000 - 2005
Skills
Enterprise Software, Business Intelligence, Agile Methodologies, Web Services, WCF, Business Process, SDLC, Microsoft SQL Server, Requirements Analysis, SOA, TFS, Consulting, SharePoint, Software Development, Data Warehousing
Education
Southern Adventist University 1987 — 1989
National Flood Services December 2008 - Present
Seastrom Manufacturing May 2007 - November 2008
Environment System Products November 2004 - April 2007
Skills
C#, Agile Methodologies, .NET, Web Development, jQuery, ASP.NET, Microsoft SQL Server, JavaScript, BizTalk, NHibernate, iBatis, XML, VB.NET, Web Services, Photoshop, Databases, IIS, T-SQL, SQL, Software Development, Visual Studio, TFS, Web Applications
Education
American InterContinental University 2002 — 2004
B.S, Information Technology
Estrella Community College
B.S, Information Technology
National Flood Services 2012 - Present
Independent 2006 - Present
NAUI 1994 - Present
CatManDo, Inc. 2010 - 2012
Fidelity National Flood 2005 - 2010
USAA 2000 - 2005
MCI WorldCom 1997 - 2000
Graybar 1994 - 1997
Graybar 1994 - 1997
U.S. Coast Guard 1990 - 1994
Skills
Claim, Claims Management, Liability, Property Damage, Property, Casualty, Commercial Lines, Insurance, Claim Investigation, Property Claims, Xactimate, General Insurance, Commercial Insurance, Legal Liability, Subrogation, Underwriting, Adjusters, Insurance Adjusting, Catastrophe, Casualty Claims, Large Loss, Claims Handling, Litigation Management, Workers Compensation, Customer Service, Risk Management, Team Building, Process Improvement, Call Centers, Professional Liability, Umbrella Insurance
Education
Florida State University 2015 — 2017
Graduate Student, Risk Management & Insurance
Keiser University 2012 — 2014
Bachelor of Science (BS), Business and Homeland Security
Saint Leo University
Associate of Arts (AA)
National Flood Services June 2012 - Present
HSBC January 2012 - June 2012
Education
Southeastern University 2008 — 2012
Bachelor of Science (BS), Business/Professional Leadership
Winter Haven High School 1998 — 2002
National Flood Services July 2012 - Present
New West Health Services March 2011 - March 2012
CareSource Management Group August 2010 - February 2011
Skills
Customer Service, Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Property & Casualty..., Health Insurance, Call Center, Data Entry, Sales, Underwriting, Claim, Commercial Insurance, Access, Customer Satisfaction, General Insurance, Teamwork, Call Centers, Analysis
Education
Everest University-Tampa 2009 — 2012
National Flood Services April 2012 - Present
National Flood Services March 2010 - April 2012
National Flood Services June 1998 - March 2010
Plum Creek Timber September 1982 - March 1996
Skills
.NET, IBM iSeries, Agile Methodologies, C#, Microsoft SQL Server, RPG, Databases, Process Improvement, T-SQL
Education
University of Phoenix 2007 — 2010
Bachelor's Degree, Information Technology, Graduated with honors
University of Montana 1980 — 1981
Information Technology
Wright Flood Insurance Services May 2012 - Present
Wright National Flood Insurance July 2011 - Present
National Flood Services August 2007 - June 2011
National Flood Services August 2007 - June 2011
AAA Auto Club South May 2003 - August 2007
2003-2007AAA Auto Club South 2003 - 2007
Professional Surveys Inc 2002 - 2002
Westat Social Science Research Center 2002 - 2002
Opinion Research Corporation January 1999 - January 2001
Skills
Customer Service, Vendor Management, Team Building, Strategic Planning, Process Improvement, Customer Satisfaction, Outlook, Interviews, Problem Solving
Education
St. Petersburg College 2011 — 2013
a Bachelor of Arts, Business Administration
St. Petersburg College
General Studies
Pinellas County Government July 2014 - Present
Torrent Technologies October 2012 - July 2014
Torrent Technologies November 2007 - October 2012
National Flood Services 2005 - 2007
United States Air Force 1994 - 2002
United States Air Force 1994 - 2002
Skills
Agile Methodologies, Scrum, SQL, SSRS, Business Intelligence, Data Warehousing, Microsoft SQL Server, Computer Network..., Amazon Web Services..., Amazon EC2, Fortinet, Cisco Routers, Cisco Wireless, Windows Server, Windows Sharepoint..., Cloud Computing, IT Operations, Active Directory, Visual Studio, IIS, ASP.NET MVC, .NET
Education
Saint Leo University 2003 — 2005
Bachelor of Applied Science (B.A.Sc.), Computer and Information Systems Security/Information Assurance
Kansas State University 1996 — 1998
Computer Science
National Flood Services February 2009 - Present
Skills
Senior Professional In..., Performance Management, Team Building, Employee Relations, Change Management, Leadership Development, Succession Planning, Onboarding, Talent Management, Recruiting, Talent Acquisition, SPHR, Employee Engagement, Workforce Planning, HRIS
Education
Society of Human Resource Management - Senior Certified Professional
Senior Professional in Human Resources (SPHR)
The University of Montana - School of Business Administration
Bachelor's degree, Business Education
National Flood Services August 2000 - Present
Education
Flathead High School
Flathead Valley Community College
N/A Claims ExaminerSwiss ReMarch 2015 - Present
National Flood Services July 2013 - October 2014
Travelers March 2008 - January 2013
Capitol Federal Savings Bank March 2007 - March 2008
Capitol Federal Savings Bank October 2006 - January 2007
Capitol Federal Savings Bank October 2005 - October 2006
Capitol Federal Savings Bank January 2005 - October 2005
Van Der Meer Tennis Academy May 2002 - August 2003
Education
Benedictine College 2000 — 2004
Bachelor's degree, Business Administration and Management, General
Hayden High School 1996 — 2000
National Flood Services April 2011 - Present
National Flood Services April 2007 - March 2011
Semitool June 1997 - January 2004
Skills
Insurance, Call Centers, Property & Casualty..., Process Improvement, Customer Service, Customer Satisfaction, Team Building, Troubleshooting, Team Leadership, Sales, Health Insurance, Commercial Insurance
Education
DeVry University Phoenix 1991 — 1993
Bachelor of Science (BS), Electrical, Electronic and Communications Engineering Technology/Technician
National Flood Services
Skills
Insurance, Customer Service, Claims Management, Commercial Insurance, Underwriting, Process Improvement, Team Building, General Insurance
Education
University of Phoenix 2009 — 2013
Associate of Arts (AA), Business Administration and Management, General
National Flood Services May 2013 - Present
CSC September 2011 - May 2013
Sprint August 2000 - December 2003
Skills
Agile Methodologies, Business Analysis, HP QTP, Java, Microsoft SQL Server, Oracle, Requirements Analysis, Requirements Gathering, SDLC, SQL, Test Automation, Unix, Visio
Education
University of Madras 1995 — 1998
Master of Computer Applications (MCA)
National Flood Services October 2009 - Present
M&I Bank 2007 - 2009
First Horizon 2000 - 2007
Skills
Risk Management, Analysis, Lotus Notes, Management, Insurance, Customer Service, Banking, Call Centers, Mortgage Lending
Education
Ottawa University-Kansas City 1990 — 1992
Bachelor of Arts (B.A.), English Language and Literature, General
National Flood Services April 2011 - Present
State Farm February 1985 - February 2011
Skills
Property & Casualty..., Insurance, Call Centers, Customer Service, Process Improvement, Outlook, Visio, Microsoft Excel, Microsoft Office, Microsoft Word, Business Analysis, Team Building, Customer Satisfaction, Team Leadership, Windows, Strategic Planning, Project Management, Claim, PowerPoint
Education
Southeastern University 2005 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, b
Polk Community College 1980 — 1983
Associate of Science (A.S.), Business Administration and Management, General
National Flood Services
Skills
Microsoft Office, Microsoft Word
Education
Southeastern University
National Flood Services March 2009 - Present
National Flood Services August 2000 - March 2009
National Flood Services August 1998 - August 2000
Bozeman Ford July 1997 - August 1998
US Fish and Wildlife Service June 1997 - September 1997
Skills
Insurance, SDLC, Process Improvement, Business Analysis, Requirements Analysis, Visio, Agile Methodologies, Claim, Project Management, Program Management, Microsoft Excel, Kanban, Certified Scrum Master..., Scrum, Management, Microsoft Office, Team Facilitation, Flood Insurance, Underwriting, Troubleshooting, Customer Service, Team Building
Education
Montana State University-Bozeman 1993 — 1997
Bachelor of Science (BS), Biology, General
Sunburst High School 1989 — 1993
National Flood Services June 2001 - Present
Skills
Customer Service, Customer Satisfaction, Insurance
Education
Flathead Valley Community College 1994 — 1996
Hotel, Motel, and Restaurant Management
Stevensville High School 1991 — 1995
National Flood Services
Skills
Underwriting, Customer Service, Insurance, Microsoft Excel, Team Building, Microsoft Office, Microsoft Word, Outlook, Process Improvement, Customer Satisfaction, General Insurance, Call Centers, Coaching, Strategic Planning, Leadership, Sales, Analysis, Marketing, PowerPoint, Leadership Development, Risk Management, Time Management, Data Entry
Education
Palm Beach State College
Business Administration and Management, General
National Flood Services October 2003 - May 2005
First United Bank April 2001 - September 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Evergreen High School 1996 — 1999
High School
Flathead Valley Community College
Associate's Degree, Healthcare Office Management