Experience
Homeport Cruises Co.   1992 - Present
Northwest Airlines   1974 - 1992
Northwest Airlines   April 1985 - April 1988

Skills
Process Scheduler, Crystal Reports, Event Planning, Event Management, Team Building, Social Media, Social Media Marketing, Process Improvement, Retail, Community Outreach, PowerPoint, Microsoft Office, Advertising, Turn Around Management, Teaching, Volunteer Management, Entrepreneurship, Operations Management, Microsoft Word, Online Marketing, Sales Management, Project Planning, Management, Non-profits, Marketing Strategy, Fundraising, Travel Management, Teamwork, Account Management, Media Relations, Sales, Negotiation, Tourism, Budgets, Marketing Communications, Time Management, Outlook, New Business Development, Facebook, Team Leadership, Leadership, Newsletters, Customer Satisfaction, Cruises, Contract Negotiation, Hospitality, Healthcare, Management Consulting, Project Management, Marketing

Education
University of Montana   1968 — 1972
BA, Education

Experience
Darcars Toyota of Silver Spring   October 2013 - Present
Mumbai International Airport Pvt Ltd - GVK   November 2011 - March 2013
Bahrain Air (Interglobe Air Transport)   July 2009 - September 2011
Virgin Atlantic Airways (Interglobe Air Transport)   November 2005 - June 2009
Northwest Airlines   December 2003 - November 2005
Kenya Airways  October 2001 - May 2003

Skills
Airlines, Aviation, Flights, Airports, Aircraft, Ground Handling, Commercial Aviation, Airport Management, IATA, Flight Planning, Civil Aviation, Charter, Flight Safety, Aviation Security, Management

Education
University of Mumbai
Bachelor of Arts (BA), Sociology

Experience
ideas42  August 2015 - Present
Andy Plews Communications; Consultant with DKC, Investor in The Shop, Brooklyn   January 2015 - July 2015
ideas42  2015 - 2015
BMO Financial Group  June 2003 - November 2014
Harris Bank  January 2002 - June 2003
United Airlines  May 1998 - December 2001
Andy Plews and Associates   January 1995 - May 1998
Gold Stag Public Relations Ltd   January 1990 - January 1995
Northwest Airlines   November 1987 - December 1989
British Caledonian Airways   January 1986 - October 1987

Skills
Media Relations, Corporate Communications, Government, Strategic Communications, Internal Communications, Crisis Communications, Reputation Management, Strategy, Communication Training, Speech Writing, Integrated Marketing, Public Relations, Marketing Communications, Investor Relations, Press Releases, Thought Leadership, Communications Planning, Strategic Planning, Crisis Management, Corporate Social..., Social Media, Direct Marketing, Management, Marketing Strategy, Business Strategy, Leadership, Editing, Digital Marketing

Education
University of Oxford   1976 — 1979
Modern History, history

University of Oxford
Modern History, History

Experience
Simplicity USA   April 2014 - Present
Menzies Aviation  March 2012 - June 2014
Menzies Aviation  September 2007 - March 2012
Northwest Airlines   June 2002 - September 2007
US Airways  May 1986 - June 2002

Skills
Aviation, Airlines, Commercial Aviation, Airports, Aircraft, Aircraft Maintenance, Team Leadership, Aviation Security, Flights, Airport Management, Aerospace, Safety Management..., Revenue Analysis, Air Freight, IATA, Transportation, Flight Planning, Charter, Operations Management, Civil Aviation, Ground Handling, Avionics, Sabre, Freight, Airline Management, Human Factors, Overhaul, Logistics, Ticketing, Tourism, Amadeus, Travel Management, Contract Negotiation, Team Building, Helicopters, Business Travel, Process Improvement, Pricing, Hazardous Materials, Maintenance & Repair, General Aviation, Airline Reservations, Emergency Management, Flight Training, Logistics Management, Tour Operators, Yield Management, Military, Marketing, Flight Safety

Education
University of Oregon - Charles H. Lundquist College of Business

Experience
Internal Revenue Service  September 2011 - Present
Northwest Airlines   December 1989 - September 2004

Skills
Media Relations, Mediation, Speech Writing, Corporate Communications, Microsoft Office, Strategic Communications, Public Speaking, Leadership, Event Planning, Training, Policy, Public Relations, Management, Budgets, Social Media, Marketing, Strategic Planning, Social Networking, Nonprofits, Customer Service

Education
University of Mississippi

Forrest City High School

Experience
Wholesale and Correspondent Lending   May 2015 - Present
REMN  June 2014 - May 2015
TCF Bank  February 2012 - May 2014
American Mortgage and Equity Consultants  April 2010 - 2012
Direct Loan America   January 2004 - March 2009
Northwest Airlines   April 1989 - May 1999

Skills
Refinance, Loans, USDA, FHA, Mortgage Banking, Loan Origination, Residential Mortgages, VA loans, Credit, Reverse Mortgages, FHA financing, Investment Properties, Banking, Underwriting, Corporate Finance, Credit Analysis, First Time Home Buyers, Real Estate Economics, Real Estate, Residential Homes, Finance, Referrals, Funding, Rates, Construction Loans, Home Equity Lines of..., Credit Cards, Real Estate Financing, Mortgage Underwriting, Commercial Lending, Commercial Mortgages, Debt Consolidation, Certified Mortgage..., Consumer Lending, Small Business Lending, Branch Banking, Home Equity Loans, Mortgage Marketing, Financial Structuring, Loan Servicing, Investments, Commercial Banking, Asset Based Lending, Lines Of Credit, Investors, Commercial Real Estate, Foreclosures, REO, Loss Mitigation, Appraisals

Education
University of Minnesota-Twin Cities   1986 — 1991
Political Science/Business

St. Anthony High School MN
High School, Business/Commerce, General

Experience
Thermo King / Ingersoll Rand   January 2014 - Present
Ingersoll Rand  June 2010 - December 2013
Ingersoll Rand  October 2006 - June 2010
Thermo King  June 2004 - October 2006
Northwest Airlines   October 1997 - June 2004

Skills
Process Improvement, Six Sigma, Lean Manufacturing, Avionics, Manufacturing, Engineering Management, FMEA, Engineering, Continuous Improvement, Maintenance & Repair, Product Development, Cross-functional Team..., Productivity, Aircraft, Program Management, VAVE

Education
University of Phoenix   2005 — 2007
Master of Business Administration (M.B.A.), Technology Management

University of Minnesota - Institute of Technology   1988 — 1993
Bachelor of Science (BS), Mechanical Engineering

Experience
Delta Global Staffing, a Wholly Owned Subsidiary of Delta Air Lines  April 2010 - October 2013
Northwest Airlines   September 1989 - December 2009
US Navy  November 1969 - July 1989

Skills
DC9, 747, English, Teaching, Public Speaking, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, PowerPoint, Customer Service, Training, Leadership, DC-9, Program Management, Analysis, Team Leadership, Access, Process Improvement, Operations Management, Budgets, Project Planning

Education
University of Oregon   1965 — 1969
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies

Experience
Pittsburgh Running Tours   January 2013 - Present
The Pittsburgh Foundation  June 2014 - Present
Venture Outdoors  August 2013 - June 2014
FlyerCity Media   October 2012 - April 2013
American Express Business Travel  February 2011 - August 2012
American Express Business Travel  April 2010 - February 2011
American Express Business Travel  August 2007 - April 2010
Northwest Airlines   June 2006 - August 2007

Skills
Airlines, Tourism, Call Center, Customer Service, Airports, Customer Satisfaction, Travel Management, Customer Relations, Problem Solving, Team Leadership, Outlook, Hospitality, Customer Retention, Teamwork, Staff Management, Time Management, People Management, Team Management, SLA, Excel, Lotus Notes, Coaching, Word, Ticketing, Staff Training, Business Travel, Apollo, PowerPoint, Management, Microsoft Word, Call Centers, Event Management, Training, Account Management

Education
University of Minnesota-Twin Cities   2004 — 2007
Bachelor of Arts, Linguistics

Experience
Business Intelligence Source   November 1993 - Present
Cooperative Intelligence Source   June 2008 - Present
Naylor Wellness   February 2014 - Present
Association for Strategic Planning ASP   April 2010 - November 2013
AIIP Association of Independent Information Professionals   April 2010 - May 2012
Strategic & Competitive Intelligence Professionals SCIP   April 1996 - April 1999
Northwest Airlines   1991 - 1992
Bell Atlantic (Verizon)   March 1985 - May 1990
(Bell Atlantic) Verizon   June 1981 - March 1985

Skills
Customer Intelligence, win loss analysis, Primary Research, sales intelligence, Sales Support, trade shows, Opportunity Assessments, Competitive Intelligence, Competitive Analysis, Sales Management, Market Research, Strategic Partnerships, Marketing Strategy, Social Networking, Strategy, Market Intelligence, Strategic Planning, New Business Development, Social Media, Sales Operations, Product Development, Social Media Marketing, Customer Insight, Marketing Research, Secondary Research, Business Analysis, Market Analysis, Research, Product Marketing, Telecommunications, Manufacturing, cooperative intelligence, Intelligence Analysis, Medical Devices, SWOT analysis, Health Insurance, Social Media Outreach, vendor assessment, Utilities, Financial Sector, Social Media Monitoring, competition detective, Strategic Partners, Identifying New..., competitive..., Strategy Development, Product Strategy, B2B Marketing

Education
University of Virginia - Darden Graduate School of Business Administration   1979 — 1981
MBA

University of Notre Dame   1974 — 1977
BA

Institute for Integrative Nutrition   2013 — 2014
Holistic Health Coach

St. Maur International School   1961 — 1973
Grades 1 - 10

Experience
Mayors Jewelers  February 2014 - Present
Nordstrom  May 2013 - January 2014
Hispanic Business Initiative Fund   February 2007 - January 2013
Conrad Santiago & Associates at Ameriprise Financial Services, Inc.   May 2005 - January 2013
Hispanic Chamber of Commerce Metro Orlando   2008 - 2010
Northwest Airlines   1997 - 2001
Sherwin J Gilbert, CPA   1996 - 1997

Skills
Budgets, Business Planning, Customer Service, Entrepreneurship, Estate Planning, Event Planning, Finance, Financial Analysis, Fixed Annuities, Fundraising, Insurance, Investments, Leadership, Life Insurance, Loans, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Mutual Funds, Non-profits, Nonprofits, Portfolio Management, PowerPoint, Public Relations, Public Speaking, QuickBooks, Retirement Planning, Risk Management, Sales, Series 63, Series 7, Small Business, Small Business Lending, Social Media, Social Media Marketing, Social Networking, Spanish, Strategic Financial..., Strategic Planning, Tax, Team Building, Time Management, Wealth Management

Education
University of Nevada-Las Vegas - College of Business   1992 — 1998
BSBA, Accounting

Experience
Voya Financial  August 2014 - Present
ING  August 2010 - August 2014
ING  November 2005 - August 2010
Northwest Airlines   December 2003 - November 2005

Skills
SDLC, Process Improvement, Business Analysis, Business Requirements, Requirements Analysis, Change Management, Project Management, Software Development, Management, Requirements Gathering

Education
University of Minnesota-Twin Cities   1997 — 2001
Bachelor of Science, Computer Science

Experience
Thomson Reuters  July 2013 - Present
Nestle Health Science & Nestle Nutrition   July 2011 - July 2013
Lifetouch Inc.  November 2001 - July 2011
LIfetouch Inc.  November 2001 - December 2006
Northwest Airlines   May 1989 - October 2001
Northwest Airlines   January 1996 - January 2001
Northwest Airlines   January 1994 - January 1996
Northwest Airlines   January 1992 - January 1994

Skills
Occupational Safety, Injury Prevention, Accident Investigation, Ergonomics, OSHA Compliance, Training, Workers Compensation, Process Improvement, Program Management, Risk Management, Team Building, Management, Leadership, Policy, Occupational Health, Leadership Development, Change Management, Customer Service, Analysis, Behavior Based Safety, Employee Relations, Risk Assessment, Continuous Improvement, Team Leadership, Operations Management, Data Analysis, Employment Law, Claims Management, Microsoft Office, PowerPoint, Negotiation, Coaching, Performance Management, Public Speaking, Employee Training, Fully bilingual English...

Education
University of Minnesota-Twin Cities   2006 — 2010
MLS, Safety, Adult Education

AICPCU
Associate, Risk Management

University of Minnesota-Twin Cities   1982 — 1987
BA, Spanish, French

Experience
Customized Management Solutions   May 2002 - Present
Premiere Tours, Calgary   1995 - 2001
Northwest Airlines   1992 - 1993
Alamo Rent a Car  1990 - 1993

Skills
Speaker, Training & Development, Social Media Marketing, Sales Management, Marketing Communications, Writing, Fun & Laughter, Tourism, Hospitality, Social Media, Hospitality Industry, Tour Operators, Leisure, Leisure Travel, Groups, Marketing Strategy, Public Speaking, B2B, Destination Marketing, Fun, Leadership, Online Marketing, Management, Employee Training, Sales, Facebook, Training, Social Networking, Event Management, Strategic Planning, Incentive Travel, Blogging, Marketing, Trade Shows, Cruises, Coaching, Travel Planning, Business Travel, Incentives, Adventure Travel, Online Travel, Vacation, Time Management, Sabre, Hotels, Travel Management, Hotel Booking, Meeting Planning, Customer Service

Education
University of New Orleans
BS Management, Business

Experience
AutoAlert, LLC  May 2015 - Present
Mary Kay Cosmetics  May 2001 - Present
Penske Automotive Group  January 2014 - May 2015
Penske Automotive Group  December 2012 - December 2013
Delta Air Lines  June 2010 - December 2012
Delta Air Lines  October 2009 - June 2010
Mesaba Airlines  October 2008 - October 2009
Northwest Airlines   May 2000 - October 2001
Northwest Airlines   March 1995 - May 2000
Northwest Airlines   July 1993 - March 1995

Skills
Airlines, Flights, Customer Service, Aviation, Airports, Commercial Aviation, Team Building, Coaching, Training, Aircraft, Customer Satisfaction, Public Speaking, Microsoft Office, Flight Safety, Team Leadership, Program Management, Leadership, Operations Management, Strategic Planning, Contract Negotiation, Transportation, Corporate Events, Process Improvement, Management, Marketing, Time Management, Project Planning, Corporate Communications, CRM, Employee Training, Project Management, Sales, Event Planning, Budgets, Leadership Development, Sales Management

Education
University of Minnesota-Twin Cities   1987 — 1994
Bachelors of Arts, Communications

Experience
Strictly British   1991 - Present
Northwest Airlines   February 2000 - August 2009

Education
University of Northern Iowa   1968 — 1973
BA, History and Sociology - Education

Harlan High

Experience
UnitedHealth Group  July 2015 - Present
UnitedHealth Group  December 2013 - July 2015
UnitedHealth Group  September 2011 - December 2013
UnitedHealth Group  August 2008 - September 2011
UnitedHealth Group  July 2005 - September 2008
UnitedHealth Group  July 2001 - July 2005
Market Ready Public Relations   February 2000 - July 2001
Northwest Airlines   October 1999 - February 2000
GeoAccess  September 1998 - October 1999

Skills
Data Warehousing, SDLC, Process Improvement, Business Analysis, Business Intelligence, Requirements Gathering, Project Management, Vendor Management, Cross-functional Team..., Microsoft SQL Server, Databases, HIPAA, Team Building, Software Documentation, Data Analysis, Integration, Requirements Analysis, Business Process..., Analytics, Business Process, Software Project..., Operations Management, Global Sourcing

Education
University of Missouri-Rolla   1993 — 1998
Theoretical and Mathematical Physics

Experience
Boeing Commercial Airplanes  September 1997 - Present
Northwest Airlines   January 1995 - January 1997

Skills
Engineering, Aerospace Engineering, Aerospace Structures, Team Leadership, Data-driven, Weight, Process Improvement, Analysis, Systems Engineering, Aerospace

Education
University of Minnesota-Twin Cities   1992 — 1997

University of Wisconsin-Green Bay   1990 — 1992

Experience
Delta Air Lines  January 2010 - Present
Lattery Creations   January 2001 - Present
Northwest Airlines   March 1986 - January 2010

Skills
HTML + CSS, PHP, MySQL, javascript, wordpress, Meteorology, Weather Forecasting, Weather, Web Design, Web Development, Website Development, Website Building, JavaScript, HTML, WordPress, E-commerce, Aviation, Dreamweaver, Technical Writing, Aircraft, Airports, Programming, Web Analytics, Commercial Aviation, Human Factors, Radar, Air Traffic Control, Airlines, Flight Safety, Aerospace, Flight Planning, Avionics

Education
University of Oklahoma   1979 — 1983
Bachelor of Science, Meteorology

Experience
Endeavor Air  June 2013 - Present
Endeavor  2013 - 2014
TeamSAI, Inc.   June 2011 - May 2013
Independent  November 2010 - June 2011
Northwest Airlines   January 2006 - October 2010
Northwest Airlines   January 2003 - December 2005
Northwest Airlines   October 1998 - December 2002
Northwest Airlines   November 1997 - October 1998
Northwest Airlines   October 1981 - October 1997

Skills
Organizational..., Minitab, Visio, Projects, Airlines, Aviation, Aircraft, Aerospace, Aircraft Maintenance, Avionics, Flights, Airports, Process Improvement, Operations Management, Program Management, Commercial Aviation, Business Process..., Maintenance & Repair, Troubleshooting, Continuous Improvement, Airworthiness, Leadership, Aircraft Systems, Lean Manufacturing, Integration, Management, Overhaul

Education
University of Minnesota-Twin Cities   1992 — 1996
Aerospace Engineering, Propulsion & Aerodynamics

North County Technical School   1976 — 1978
A&P, Airframe & Power Plant Maintenance

Experience
Concord  November 2014 - Present
Capella University  December 2011 - November 2014
Thrivent Financial for Lutherans  January 2004 - December 2011
Fingerhut  April 1998 - April 2002
Deluxe Corporation  February 1992 - April 1998
Northwest Airlines   November 1979 - February 1992

Skills
Data Analysis, SAS, Business Intelligence, Databases, Analysis, Market Analysis, Business Analysis, Analytics, Database Marketing, Data Management, Customer Data..., Data Integrity, Data Integration, Data Warehousing, Data Modeling

Education
University of St. Thomas   1984 — 1988
MBA

University of Notre Dame   1974 — 1978
Business

Experience
Pfizer Pharmaceuticals  February 2010 - Present
Pfizer  November 2007 - June 2010
Pfizer  November 2003 - November 2007
Pfizer  October 2001 - November 2003
Northwest Airlines   October 2000 - October 2001
United States Air Force  August 1986 - October 2000

Skills
Strategic Leadership, Pharmaceutical Sales, Leadership, Strategic Planning, Sales Operations, Hospitals, Business Strategy, Sales, Training, Infectious Diseases, Selling, Urology, Therapeutic Areas, Infection, Team Leadership, Team Building, Selling Skills, Sales Management, Pharmaceutical Industry, Product Launch, Cardiology, Sales Effectiveness, Pulmonology, Rheumatology, Diabetes, Vaccines

Education
Webster University   1993 — 1995
Masters, Management

University of Notre Dame   1982 — 1986
B.S., Mechanical Engineering

Experience
Downtown Athletic Club and Conference Center   May 2015 - Present
Lane Community College  March 2013 - May 2015
Lane Community College  May 2012 - February 2013
University of Oregon  November 2006 - June 2011
Horizon Air  March 2006 - November 2006
Northwest Airlines   1999 - 2005

Skills
Event Planning, Microsoft Office, Social Media, Customer Service, PowerPoint, Research, Public Relations, Editing, Microsoft Excel, Event Management, Microsoft Word, Community Outreach, Supervising, Data Analysis, Web Content, Project Coordination, Drupal, Adobe Acrobat, Marketing Communications, Office Administration, Human Resources, Creativity, Visual Arts, Higher Education, Student Affairs, Leadership, Public Speaking

Education
University of Oregon   2006 — 2011
Bachelor of Science (B.S.), Sociology and Business Minor

Mt Hebron High School

Experience
Delta Air Lines  April 1996 - Present
Delta Air Lines  April 1996 - Present
Northwest Airlines   April 1996 - May 2010
University of Mississippi  August 1993 - May 1994

Skills
Airlines, Aviation, Flight Safety, Commercial Aviation, Flights, Airports, Charter, Aircraft, Flight Training, Customer Service, Aviation Security, Operations Management, Civil Aviation, Airport Management, Sabre, Crew Resource Management, Human Factors

Education
University of Mississippi   1990 — 1994
B.S., Biology

South panola   1988 — 1990
Bachelor of Science (B.S.), Biology/Biological Sciences, General

Experience
The Weidt Group  April 2015 - Present
Energy Center of Wisconsin  January 2009 - January 2015
Wisconsin Department of Natural Resources (DNR)   August 2007 - January 2009
State of Wisconsin Department of Administration  March 2006 - February 2007
Wisconsin Department of Natural Resources (DNR)   June 2006 - August 2006
Habitat of Humanity Dane County   September 2005 - February 2006
Northwest Airlines   February 1998 - August 2004

Skills
Energy Efficiency, Sustainability, Project Management, Policy, Public Policy, Policy Analysis, Research, Training, Non-profits, Public Speaking, Grant Administration, Board Relations, Strategic Communications

Education
University of Wisconsin-Madison   2005 — 2007
Masters of Public Affairs, Environmental Public Policy

The University of Montana   1997 — 2002
Bachelor of Arts, Communication Studies

Sentinel High School   1995 — 1997

Smoky Hill High School   1993 — 1995

Experience
Regis Corporation  2013 - Present
UnitedHealth Group  2011 - 2013
THE MOSAIC COMPANY  2009 - 2011
Airline Reporting Corporation   2009 - 2009
Northwest Airlines   1987 - 2009

Skills
Sarbanes-Oxley Act, Internal Audit, Risk Management, Internal Controls, Auditing, Process Improvement, Governance, Business Process, Forecasting, Risk Assessment, Analysis, Enterprise Risk..., Management, Finance, Training, Sarbanes-Oxley, SEC filings, Strategic Planning, Mergers & Acquisitions, Executive Management, Fraud, Financial Services, Accounting, Information Technology, GAAP, External Audit, Business Process..., Financial Risk, Financial Reporting, Due Diligence, IT Audit, Financial Analysis, CISA, US GAAP, Managerial Finance, CPA, Financial Audits, Variance Analysis, Strategic Financial..., Financial Modeling, Acquisition Integration, Cost Accounting, Financial Accounting, Cash Management, Hyperion Enterprise

Education
University of Pennsylvania - The Wharton School   1997 — 1997
Wharton Executive Development Program

University of Wisconsin-Stout
BS, Business Administration

Experience
Ameriprise Financial Services, Inc.   October 2012 - Present
Rob Hahn, Hahn Publications   April 2010 - Present
SUPERVALU  June 2011 - September 2012
UnitedHealthcare Community & State  March 2010 - June 2011
Andersen Corporation  July 2005 - March 2010
Northwest Airlines   April 2001 - July 2005
Cargill  February 2000 - April 2001
West Publishing / Thomson   August 1993 - February 2000

Skills
Writing, Strategic Communications, Employee Engagement, Internal Communications, Corporate Communications, Crisis Communications, Social Media, Editing, Event Planning, Media Relations, Newsletters, Change Management, Blogging, PowerPoint, Content Management, Coaching

Education
University of Notre Dame - Mendoza College of Business
Executive Certificate Program (in process), Leadership and Management

University of Saint Thomas - School of Business
MBC, Master in Business Communications

University of Notre Dame
Bachelor of Arts, American Studies

Elizabeth Seton High School
College preparatory

Experience
American Birkebeiner Ski Foundation   June 2015 - Present
Marketing & Communications Consultant and Freelance Professional   November 2014 - June 2015
RHS  June 2014 - November 2014
Spong PR (Carmichael Lynch Spong)   March 2013 - May 2014
Jack Link's Beef Jerky  October 2002 - November 2012
Benedek Broadcasting   July 1995 - June 2001
Lighhouse for the Blind   1993 - 1995
MBS  1987 - 1993
Northwest Airlines   1984 - 1987
Media Information Systems Corporation (MISC)   1981 - 1984

Skills
Social Media Marketing, Brand Development, Marketing, Social Media, Advertising, Sponsorship, Management, Public Relations, Email Marketing, Training, Event Planning, Media Relations, Strategic Communications, Digital Marketing, Facebook, Brand Management, Brand strategy..., Digital and Social Media, Consumer Insights..., Strategic Brand..., Sponsorship Negotiations, Sponsorship Activation, New Product Launch, Leadership, Marketing Communications, Marketing Strategy, Integrated Marketing, Press Releases, Copywriting, Social Networking

Education
University of Minnesota-Twin Cities   1978 — 1983
Bachelor of Arts (BA), Communications

Austin High School

Experience
One Moment in Time Wedding & Event Planning, Inc   January 2010 - Present
One Moment in Time-Event Planning   January 1996 - Present
Embassy Suites Hotel Minneapolis Airport   October 2009 - January 2010
One Moment in Time,Wedding & Event Planning   January 2001 - November 2009
Lancer Catering  January 2005 - March 2009
Lancer Hospitality  2006 - 2009
Lancer Catering-Como Zoo   2005 - 2009
Twin City Catering   June 2004 - June 2005
Twin City Catering   June 2004 - May 2005
Northwest Airlines   February 2000 - June 2004

Skills
Event Management, Event Planning, Corporate Events, Catering, Public Relations, Marketing, Food & Beverage, Budgets, Hotels, Customer Service, Menu Development, Advertising, Weddings, Banquets, Hospitality Industry, Sales, Food, Hospitality, Microsoft Office, Wedding Planning, Forecasting, Meeting Planning

Education
Northwestern College   2009 — 2011
Communications, Marketing

University of Northwestern - St. Paul   2009 — 2011
Bachelor's degree, Business/Corporate Communications

Pillsbury College   1976 — 1979
Associates, Communications, Theater

Experience
Weber Shandwick  January 2008 - Present
Northwest Airlines   December 1986 - October 2003

Skills
Email Marketing, Crisis Communications, Media Relations, Strategic Communications, Event Planning

Education
University of Minnesota   1982 — 1985

Experience
Delta Air Lines  January 2009 - November 2009
Northwest Airlines   November 2005 - February 2009
Continental Airlines  September 1990 - November 2003

Skills
Account Management, Contract Negotiation, Sales Management, Account Planning, Sales Operations, Business Strategy, Consulting, Business Planning, Management, Business Travel, Selling, Airlines, Sales, Travel Management, Team Management, Negotiation, Marketing Strategy, Revenue Analysis, Business Development, New Business Development, Pricing, Product Development, Marketing, Logistics, Competitive Analysis, Analysis, Customer Service, Public Relations, Operations Management, Forecasting, Team Building, CRM, Customer Satisfaction

Education
University of Missouri-Kansas City
Business Administration

Experience
US Airways  2010 - Present
Delta Air Lines  2009 - August 2010
Northwest Airlines   October 2003 - January 2009

Skills
Aviation, Airlines, Flights, Aircraft, Airports, Leadership, Airport Management, Aviation Security, Commercial Aviation, Flight Planning, Management, Aircraft Maintenance, Flight Safety, Aerospace, Piloting, Team Leadership, IATA, Civil Aviation, Charter, Airline Management, Human Factors, Avionics, Airworthiness, Air Traffic Control, Ticketing, Aeronautics, Sabre

Education
University of Minnesota-Twin Cities
bs, Education

University of St. Thomas
Masters, Business Communications

Experience
Self-employed  October 2001 - Present
k-global  March 2010 - December 2010
Trans World Airlines  1996 - 2001
Northwest Airlines   1991 - 1995
Fleishman-Hillard  1985 - 1991

Education
University of Missouri-Columbia
BJ, Broadcast Journalism

Experience
Dominion Partners Real Estate, LLC   August 2008 - Present
Century 21 Distinguished Properties   2005 - 2007
Northwest Airlines   1978 - 2006
Northwest Airlines   February 1978 - October 2005

Skills
Real Estate, Foreclosures

Education
University of Nevada-Las Vegas   1971 — 1972

Experience
Tennant Company  May 2003 - Present
Barnes & Noble  October 2001 - May 2004
Northwest Airlines   1997 - 2001

Skills
Microsoft Excel, Cross-functional Team..., SAP Security..., HTML, Access, Business Process..., Program Management, Project Management, Team Building, Security, Visio, Process Improvement, Software Documentation, Telecommunications, SharePoint

Education
University of Minnesota-Twin Cities
AA, Art, History

Experience
Delta Air Lines  2008 - 2014
Northwest Airlines   March 2008 - December 2008
Northwest Airlines   October 2000 - March 2008
Northwest Airlines   June 1997 - October 2000
Northwest Airlines   March 1995 - June 1997
Northwest Airlines   April 1990 - March 1995
Northwest Airlines   February 1986 - April 1990

Skills
Airlines, Pricing, Yield Management, Airline Management, Aviation, Commercial Aviation, Demand Forecasting, Pricing Systems, Revenue Protection, Airport Management, Competitive Analysis, Process Integration, International Business, Ancillary Revenue, Leadership, Revenue Analysis, Management, IT systems development, Customer Service, Operations Management, Call Centers, Project Management, Program Management, Process Improvement

Education
University of Minnesota-Twin Cities   1977 — 1982
Bachelor of Science, Economics

Edina East High School

Experience
ACS, A Xerox Company  2004 - Present
ACS  January 2002 - Present
Northwest Airlines   May 1996 - January 2002
Northwest Airlines   May 1992 - May 1996
Continental Airlines  April 1989 - May 1992
Continental Airlines  May 1987 - April 1989
Continental Airlines  May 1979 - May 1987

Education
University of Nebraska-Lincoln   1973 — 1978

Experience
ProPlate   April 2015 - Present
Open for employment opportunities   March 2014 - Present
Ameriprise Financial  January 2015 - March 2015
Temporary hiatus from job search for family reasons   November 2012 - March 2014
Delta AIrlines  February 2011 - August 2012
Delta Air Lines  January 2009 - February 2011
Northwest Airlines   October 1989 - January 2009
University of Minnesota  July 1988 - October 1989
IDS American Express  1984 - 1989

Skills
Data Modeling, Data Warehousing, Systems Analysis, Enterprise Architecture, Data Integration, Data Analysis, Business Analysis, Business Intelligence, SDLC, Erwin, DB2, Requirements Analysis, Database Design, Visio, Data Architecture, Data Architects, Enterprise Data..., Metadata Management, Metadata Standards, Taxonomy, XML Spy, Oracle Applications, Microsoft SQL Server, SOA, Enterprise Content..., Databases, Teradata, Data Strategy, Metadata Modeling, IBM SOA, information architect, Unstructured Data, Altova, Classical Piano, ACARS, ATPCO, SCEPTRE, Airlines, Requirements Gathering, Business Requirements, ETL, SharePoint, Data Warehouse..., Software Project..., Data Governance, Oracle, Strategy, Integration

Education
Aurora Hoyt Lakes

Augsburg College   1976 — 1978
BA, Music

Mesabi Community College   1974 — 1976
AA, Associate in Arts

Mankato Area Voc-Tech   1979 — 1980
2 yr, Programming

University of Minnesota-Twin Cities
Studied for Graduate Program, East Asian Studies, A

Experience
Rental Management Guys   January 2015 - Present
La Tulipe, LLC   2004 - Present
DDB  2002 - 2004
Cramer Krasselt  2001 - 2002
Fallon  1999 - 2001
Northwest Airlines   1997 - 1999

Skills
Advertising, Brand Development, Marketing Strategy, Creative Direction, Brand Management

Education
University of Minnesota-Twin Cities   1994 — 1998
Bachelor’s Degree, Journalism and Mass Communications - Bachelor of Arts, 3.7

Experience
Comp Nova   August 2014 - Present
Parker College of Chiropractic  September 2008 - May 2013
Health Dimensions  June 2006 - August 2008
Northwest Airlines   April 1983 - January 2008
Bellevue Blackhawks   March 2004 - June 2005

Skills
Event Planning, Customer Service, Management, Public Relations, Fundraising, Sales, Public Speaking, Marketing Strategy, Event Management, Leadership

Education
University of Phoenix   2009 — 2010
BSHMT, Business Administration in Hospitality Management

University of Phoenix   2006 — 2008
Associate's degree, Business Administration and Management, General, 3.9

Experience
WMB Tax & Financial Solutions   January 2011 - Present
WMB Tax and Financial Solutions   January 2011 - Present
H&R Block  January 2006 - January 2011
Northwest Airlines   November 1986 - December 2005

Skills
QuickBooks, Payroll, Tax, Bookkeeping, Finance, Tax Returns, Human Resources, Customer Service, Microsoft Excel, Microsoft Office, Budgets, Accounting, Microsoft Word, Financial Reporting, PowerPoint

Education
University of Mississippi   1982 — 1984
Bachelor's Degree, Business Administration and Management, General

Northwest Junior College   1980 — 1982
Associate's Degree, Accounting

Experience
Air Methods  September 2009 - Present
The Grumpy Troll Brewery, Restaurant and Pizzeria   March 2006 - Present
Northwest Airlines   October 1998 - July 2006

Skills
Commercial Pilot, Aircraft, Airlines, Flights, Charter, Helicopters, Military, Aviation, Airports

Education
University of Nebraska at Omaha   2011 — 2014
M.P.A., Aviation

Experience
Delta Airlines  2011 - Present
Delta Air Lines  2008 - 2011
Northwest Airlines   2003 - 2008
Northwest Airlines   1990 - 2003

Skills
Operations Management, Engineering, Complex Project..., Customer Service, Continuous Improvement, Long-term Strategy..., Root Cause Analysis, Troubleshooting, Performance Management, Safety Management..., Presentation Skills, Change Management, Policy Implentation, Organizational Culture, Employee Engagement, Organizational..., Cost Savings, Budgeting

Education
University of Minnesota-Twin Cities   1987 — 1991
Aerospace Engineering and Mechanics, Aerospace Engineering

Experience
Delta Air Lines  October 2008 - Present
Northwest Airlines   December 1983 - October 2008

Education
University of Montana   1969 — 1973
BA, Business Management

Experience
Delta Air Lines  July 2011 - April 2014
Delta Air Lines  March 2009 - July 2011
Northwest Airlines   May 2007 - March 2009
Northwest Airlines   January 2007 - May 2007
Northwest Airlines   February 2006 - January 2007
Northwest Airlines   January 2005 - February 2006
Northwest Airlines   July 2001 - January 2005
Northwest Airlines   December 1999 - July 2001
Northwest Airlines   June 1986 - December 1999

Skills
Airlines, Aviation, Program Management, E-commerce, Management, Call Centers, Internal Communications, Training, Customer Service, Budgets, Change Management, Leadership, Analysis, Marketing Strategy, Marketing Communications, Cross-functional Team..., Sales

Education
University of Minnesota-Twin Cities   1980 — 1984
B.S, Sociology, Social Work and Family Relations

Experience
Self - Employed  2003 - 2010
Microgistix  1999 - 2003
AirTran Airways  1998 - 1999
Northwest Airlines   1993 - 1997

Skills
Financial Modeling, Mergers, Forecasting, Strategy, Business Strategy, Aviation, Mergers & Acquisitions, Financial Analysis, Corporate Finance, Financial Reporting

Education
University of Notre Dame - Mendoza College of Business   1965 — 1969
BBA, Economics

Experience
Abbott Laboratories  June 2002 - Present
Northwest Airlines   April 2001 - June 2002
Northwest Airlines   February 1997 - April 2001
Northwest Airlines   June 1994 - February 1997
Northwest Airlines   October 1989 - June 1994
Northwest Airlines   June 1984 - June 1989
Pioneer Airlines   August 1980 - June 1984

Skills
Strategic Planning, Cross-functional Team..., Process Improvement, Medical Devices, Healthcare, Hardware Diagnostics, Biotechnology, Sales Effectiveness, Pharmaceutical Industry, FDA, Cardiology, Sales, Sales Operations, Leadership, Forecasting, Product Launch, Capital Equipment

Education
University of Nebraska at Kearney   1976 — 1980
B.S.

Experience
New Harmony Care Center   March 2013 - Present
ISD 622  October 2012 - February 2013
OfficeTeam  February 2011 - January 2012
Northwest Airlines/Delta Airlines  July 2008 - January 2010
AAA Cooper Transportation  May 2004 - July 2008
Northwest Airlines   January 1999 - June 2008

Skills
Accounting, Customer Service, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Payroll, Training, Highly detail oriented, Data Entry, Human Resources, Invoicing, Customer Satisfaction, Analysis, Process Improvement, Leadership

Education
Butte College   1993 — 1995
Early Childhood Education

University of Northwestern - St. Paul   1984 — 1994
BS, General Business

Experience
PostNet  October 2013 - Present
Johnson Controls  April 2009 - September 2011
PDI World Group LLC   2005 - 2008
Perkins & Will  2002 - 2005
TSP, Inc. - Architecture Engineering Planning   1998 - 2002
Gensler  1993 - 1996
Northwest Airlines   1988 - 1993

Skills
Project Manager, Construction Management, Aviation Planner, Project Management, Submittals, Contract Management, Management, Business Development, Making the Complex..., Budgets, Construction, Team Building, Strategic Planning, MS Project, Facilities Management, Project Planning

Education
University of Minnesota-Twin Cities   1975 — 1980
Bachelor of Architecture

Wayzata High School

Experience
Hallmark Cards  April 2013 - Present
AssistMed   April 2011 - April 2012
Northwest Airlines   1985 - 1998

Skills
HIPAA, EMR, Microsoft Word, Medical Records, Medical Transcription, Medical Terminology, Microsoft Office, Data Entry, Management Consulting, Customer Service, Hospitals, Radiology, Administrative..., Medical Billing, Transcription, Business Development

Education
University of Nevada-Reno   1956 — 1960
Bachelor's degree, business and psychology

Experience
Cleveland Municipal School District  August 1988 - Present
Northwest Airlines   January 1995 - January 1996
US Army  July 1985 - June 1988

Skills
Bilingual, Traditional Art Skills, Multitasking Skills, Dance, Running, Photography, Organizational...

Education
Westminster College (PA)   1980 — 1984
Bachelor's degree, Elementary Education and Teaching

Mount Union College   1982 — 1983

Experience
Excelsior Brewing Company  July 2012 - Present
The Dow Chemical Company  May 2011 - Present
UnitedHealthcare  September 2010 - May 2011
private families  September 2005 - September 2010
Osseo Area Schools  August 2009 - June 2010
Park Nicolett Methodist Hospital, St. Louis Park MN   September 2006 - March 2007
Northwest Airlines   January 1992 - August 2005

Skills
Training, Management, Team Building, Strategic Planning, Customer Satisfaction, Budgets, Flights, Inventory Management, Event Planning

Education
Elkins Institute   2000 — 2000
FCC Operators License

St. Paul Technical college   1993 — 1993

University of Minnesota-Twin Cities   1989 — 1990

Experience
Delta Air Lines  September 1982 - Present
Northwest Airlines   May 1977 - May 1982

Education
University of Nebraska at Omaha   1969 — 1976
Bachelor's degree

RUMMEL HIGH SCHOOL   1964 — 1968

Experience
Apple Chevrolet  April 2009 - Present
Grossman Chevrolet and Cadillac   July 2008 - April 2009
GoldenCare USA  July 2007 - July 2008
Combined Insurance  January 2007 - July 2007
Northwest Airlines   March 1989 - March 2007

Skills
Customer Service, Supervisory Experience, Managerial Skills, Hospitality, Employee Training, Adult Education, Life Insurance

Education
University of Minnesota-Twin Cities
International Relations/Economics

University of Northern Iowa
Psychology and Political Science

Grandview Junior College
Liberal Arts