Oncor Communications
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Oncor Communications Employees
Verizon Wireless July 2014 - Present
Rock-Tenn Company January 2008 - May 2014
T-Mobile September 2000 - November 2007
ACS September 1997 - June 2000
Oncor Communications 1989 - 1997
Skills
Manufacturing, SAP, Training, Leadership, Project Coordination, Account Management, Wireless, Construction, Customer Service, Call Center, Supervising, Project Management, Telecommunications, Cellular Communications, Budgets, Call Centers, Coaching, Contract Negotiation, Cross-functional Team..., Engineering, Microsoft Office, New Business Development, Process Improvement, Process Scheduler, Project Planning, Team Building, Quality Assurance, Program Management, Troubleshooting, Operations Management
Education
University of Phoenix
Bachelor of Science in Business, Concentration in Project Management
Arlington Career Institute
Legal Assistant/Paralegal
Sutherland Global Services January 2015 - Present
Capgemini March 2008 - Present
TXU Energy February 2006 - March 2008
Southwest Airlines February 2004 - February 2006
Avis Budget Group 1999 - 2003
Oncor Communications November 1986 - September 1999
Skills
Trend Forecasting, IEX Total View, Workforce Management, Cisco Call Manager, Analysis, Workforce Planning, Leadership, Forecasting, Management, Call Centers, Training, Process Scheduler, Customer Service, Team Leadership, Operations Management, Process Improvement, Business Process..., Customer Experience, Time Management, Contact Centers, Vendor Management
Education
Phillips Community College of the University of Arkansas 1982 — 1984
Associate's degree, Business Administration and Management, General, 3.0
The University of Memphis
Frontier Communications July 2010 - April 2013
Verizon Communications October 1999 - July 2010
AVTEL / MATRIX TELECOM, INC. June 1997 - September 1999
Oncor Communications 1988 - 1995
Skills
Network cost auditing, Vendor contract review, working with cross..., technical liaison..., Complex billing disputes, Project management, Accounts Payable, PeopleSoft, Vendor Management, Management, Telecommunications, Team Management, Auditing, Microsoft Office, Cost Accounting, Cost Variance Analysis, Product Cost Analysis, Financial Variance..., CDRs, Tariffing, Dispute Settlement, Invoice Verification, Project Management, Networking, Financial Reporting, Accounting, T1, Analysis, Account Management, Financial Analysis, VoIP, Invoicing, Call Centers, Access, Managed Services, Wireless, Process Improvement, Customer Service, Finance, Business Process..., Business Analysis, Team Leadership, MPLS, Forecasting
Education
Stephen F. Austin State University
BS, Science
EMA Group, LLC April 2014 - Present
Stacie Jewelry September 1998 - Present
Dorling Kindersley January 1997 - January 1999
Bell Atlantic Communications (Verizon Long Distance LLC) August 1995 - May 1997
Oncor Communications 1992 - 1995
Ehrlich Manes Advertising 1990 - 1992
Skills
Jewelry, Jewelry Design, Handmade Jewelry, Necklaces, Silver, Mixed Media, Gifts, Craft, Jewelry Making, Gems, Acrylic, Art, Contemporary Art, Social Media Marketing, Marketing, Facebook, Customer Service, Retail, Social Media, Social Networking, Editing, Crafts, Blogging, Newsletters
Education
The Art Institute of Pittsburgh-Online Division 2015 — 2016
Diploma, Graphic Design, Current student
Penn State University
Bachelor of Science, Marketing
Lennox International 1998 - Present
PC Service Source 1997 - 1998
Oncor Communications 1989 - 1997
Skills
Sales Management, Account Management, HVAC, Sales, New Business Development, Strategic Planning, Inventory Management, Team Building, Sales Operations, Contract Negotiation, Market Planning, Purchasing, Sales Process, Cross-functional Team..., Management, Operations Management, Selling, Direct Sales, CRM
Education
Bowling Green State University
Bachelor of Science (B.S.), Education/Teaching of Individuals in Elementary Special Education Programs
AT&T Government Solutions June 1993 - Present
George Mason University June 2007 - June 2013
George Mason University September 1976 - May 2007
Oncor Communications September 1994 - February 1995
Computer Sciences Corporation July 1992 - February 1993
Skills
Application Lifecycle..., Software Development, Application and code..., Testing, SDLC, Web Applications, C#, Visual Basic, Programming, Software Engineering, Requirements Analysis, Secure Code Review, ASP.NET, Information Security, Systems Engineering, Program Management, Enterprise Architecture, .NET, C++, Security, Network Security, Computer Security, CISSP, Security+, Information Assurance, Cloud Computing, Database Design, Network+, Integration, DoD, SQL, System Architecture, XML, System Administration, SOA
Education
University of Michigan 1962 — 1969
PhD, Mathematics/Operations Research
Oberlin College 1958 — 1962
BS, Mathematics
Contact Solutions December 2010 - Present
Vysym Corporation August 2003 - December 2010
Maxxar February 2002 - May 2003
Cincom Systems February 1999 - February 2002
TruePoint, Inc. 1998 - 1999
Versatility Inc. 1995 - 1998
Oncor Communications 1989 - 1995
Skills
Sales Engineering, Pre-sales, Solution Selling, IVR, Telecommunications, Sales Operations, Call Centers, Professional Services, SaaS, VoIP, Sales, Project Management, Management, Direct Sales, Enterprise Software, Product Marketing, Sales Management, Call Center, Sales Process, Selling, Managed Services, Integration, Customer Experience, Program Management, Outsourcing, Contact Centers, Unified Communications, Product Design, Non-profit Volunteering
Education
University of Maryland University College 1987 — 1990
Information Technology Management
Rochester Institute of Technology 1980 — 1985
BS, Computational Mathematics
Chittenango High School 1976 — 1980
Mathematics, Science
Cisco Systems July 1998 - Present
Selsius Systems July 1998 - November 1998
Oncor Communications January 1995 - April 1998
Skills
Cisco Technologies, Cisco Call Manager, Unified Communications, Cisco IOS, Routing, VoIP, Switches, TCP/IP, IP, Network Architecture, Routers, H.323, Servers, Cloud Computing, CCNP, SIP, Technical Support, Wireless, Telecommunications
Education
DeVry University-Ohio 1981 — 1982
Sabre Holdings (Parent of Travelocity.com) 1995 - Present
AdvoCare 2001 - 2015
Oncor Communications October 1992 - May 1995
Blockbuster March 1991 - October 1992
General Dynamics May 1985 - March 1991
Education
Texas A&M University-Kingsville 1980 — 1985
BS, Mechanical Engineering
Mary Kay, Inc. October 1995 - Present
Oncor Communications October 1980 - October 1995
Skills
Customer Service
Education
Southern University at New Orleans 1965 — 1969
Education
Independent Project Analysis, Inc. Chief Financial OfficerIndependent Project Analysis
Smart Machine Vision 2000 - 2001
Hunter Associates Laboratory, Inc. 1995 - 2001
Hunterlab 1977 - 2001
Oncor Communications 1993 - 1994
Education
James Madison University 1977 — 1981
J.E.B. Stuart High School 1974 — 1977
HS
GM Financial March 2014 - Present
XO Communications August 2011 - March 2014
XO Communications January 2004 - August 2011
XO Communications December 2000 - January 2004
Excel Communcations March 1998 - December 2000
Oncor Communcations 1996 - March 1998
Oncor Communications 1995 - 1996
Oncor Communications January 1994 - 1995
Oncor Communications August 1993 - January 1994
Kidder Peabody Inc 1992 - August 1992
Skills
Analysis, Budgeting, Business Strategy, Business Intelligence, C++, Databases, Data Analysis, Excel, Financial Analysis, German, KPI, Team Leadership, MySQL, Microsoft Office, Program Management, Oracle, Organizational..., PowerPoint, Research, SQL, Telecommunications, Troubleshooting, Teamwork, Unix, User Interface Design, Visio, Word, Business Analysis, Leadership Development, Integration, Data Modeling, Data Warehousing, Vendor Management, Strategy, Process Improvement, Business Process, Software Development, Budgets, Team Management, SDLC, Microsoft Excel, Key Performance...
Education
The University of Salford
BSc, Mathematics & Computer Science
Source, Inc. September 2001 - Present
MCI Worldcom September 2000 - September 2001
T.I.C. Enterprises November 1999 - September 2000
Oncor Communications June 1997 - April 1998
Oncor Communications September 1992 - April 1998
Oncor Communications February 1993 - February 1994
Skills
Unified Communications, Avaya, Telephony, Managed Services, VoIP, Telecommunications, SIP Trunking, Channel, IP, SIP, CTI, IVR, Contact Centers, Cisco Technologies, Juniper, Solution Selling, Professional Services, WAN, Wireless, ACD, Channel Partners, Call Centers, Sales Engineering, Voice Mail, Avaya Technologies
Education
University of Maryland College Park
Elder Ease, LLC August 2006 - Present
Corporate Express July 1996 - August 2006
Oncor Communications September 1993 - July 1996
BT Ginns March 1983 - September 1993
Skills
New Business Development, General Office..., Quality Management, Customer Service, Team Leadership, Team Building, Project Management, Inventory Management, Purchasing Management
Education
University of Maryland College Park 1976 — 1982
Bachelor of Science (B.S.), Business Administration/Marketing
Oncor Communications 1996 - 1998
Education
University of Baltimore 1995 — 1997
MS, Finance
University of Baltimore 1983 — 1984
MS, Tax
East Carolina University - College of Business 1980 — 1981
BS/BS, Accounting
Warder Associates April 2011 - Present
Fannie Mae April 2006 - April 2011
NeuStar October 2004 - March 2006
Freddie Mac September 2003 - September 2004
Federal Housing Administration (FHA) March 2002 - September 2003
Perot Systems August 1996 - December 2001
Concert Communications November 1995 - August 1996
Oncor Communications March 1993 - November 1995
ICS Information Technologies April 1989 - March 1993
Skills
Investment Management, Securities Analysis, Estate and Tax Planning, Tax Preparation, Financial Planning, Requirements Gathering, Strategic Financial..., Oracle, Testing, SharePoint, Project Planning, Integration, PMP, CRM, Project Management, MS Project, Security Analysis, Change Management
Education
The George Washington University - School of Business 1983 — 1985
MBA, Information Systems
Embry-Riddle Aeronautical University 1979 — 1982
B.S., Aeronautical Science
Alliant Insurance Services, Inc. April 1995 - Present
Oncor Communications 1993 - 1995
The Insurance Exchange 1989 - 1993
Skills
Employee Benefits, Insurance, Health Insurance
Education
University of Maryland College Park 1984 — 1988
BS, Journalism
Eleanor Roosevelt High School, Greenbelt, MD
Русский Мир-Russian World Language Service 1990 - Present
Aegis Communications Group October 1994 - September 2012
Oncor Communications 1990 - 1994
Irving Trust International Bank; Texas Commerce Bank; Continental National Bank September 1978 - August 1988
Skills
Microsoft Office, Teaching, Customer Service, Microsoft Word, Microsoft Excel, Art, English, Windows, Fine Art, Language Teaching, Russian to English, Foreign Languages, Language Services, Book Illustration, Event Planning, Illustrator
Education
The University of Texas at Arlington 1972 — 1981
Bachelor of Arts (B.A.), Russian Language, 3.248
Nolan Catholic High School, Fort Worth, TX 1969 — 1972