Potbelly Sandwich Works
Industry: Restaurant company
DescriptionPotbelly Corporation is a publicly traded restaurant chain that sells submarine sandwiches and other food in the United States, United Kingdom, United Arab Emirates, Canada and India. The company headquarters are in Chicago, Illinois. Customer service: 020 8555 8272 Headquarters: Chicago, Illinois, United States Number of locations: 413 CEO: Alan Johnson (1 Dec 2017–)
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Potbelly Sandwich Works Employees
Sedgwick March 2015 - Present
old towne pub & eatery August 2012 - Present
Rt 38 Motor Cars March 2014 - March 2015
Saturday Studios December 2011 - August 2012
Chelios' Pub and Grill May 2011 - December 2011
Potbelly Sandwich Works April 2008 - May 2011
Osco Pharmacy August 2007 - April 2008
Skills
Filing, Customer Service Skills, Organization, Microsoft Word, Restaurants, QuickBooks, Quickbooks Online, 65 wpm, Microsoft Excel, Microsoft Office, PowerPoint, POS, Communication, Compassion, Multi Tasking, Email, Email Marketing, Research, Payroll, Google Docs, Outlook, Mac, PC, Telephone Skills, Customer Satisfaction, Management, Time Management, Teamwork, Spreadsheets, Accounts Receivable, Accounts Payable, Administrative..., Event Planning
Education
DeVry University 2014 — 2015
Bachelor's Degree, Technical Management w/specialization in healthcare management
Geneva High School
Diploma
Waubonsee Community College
Associates Degree, Science
Highland Risk Services September 2015 - Present
Highland Risk Services September 2012 - September 2015
Jones Lang LaSalle June 2012 - July 2012
Eastern Illinois University August 2011 - May 2012
Enterprise Rent-A-Car May 2011 - August 2011
Potbelly Sandwich Works March 2006 - December 2010
Skills
Customer Service, Insurance, Time Management, Management, Social Networking, Microsoft Office, Finance, Social Media, Leadership, Telephone Skills, Teamwork, Customer Satisfaction, Data Entry, Training, Team Leadership
Education
Eastern Illinois University 2008 — 2012
Bachelor of Science, Finance
Sinclair Broadcast Group January 2015 - Present
KGAN CBS 2 March 2014 - January 2015
Sesame Workshop September 2013 - December 2013
Detroit Public Television October 2012 - August 2013
JPMorgan Chase July 2011 - August 2013
Potbelly Sandwich Works March 2010 - June 2011
Skills
Assistant Directing, Camera Operating, Set Construction, Control Room, Photoshop, Music Composition, Music Production, Music Performance, Final Cut Pro, Video Editing, People Skills, Research, Social Media, Financial Product..., Financial Services, Fraud Detection, Cash Management, Microsoft Office, Set Dressing, Hospitality
Education
Edsel Ford High School
Henry Ford Community College
Associate of Arts (AA), Music Theory and Composition
Renaissance Art Center October 2013 - Present
Renaissance Art Center[ October 2013 - Present
Drew University September 2012 - May 2013
Drew University September 2012 - May 2013
Drew University May 2010 - May 2013
Potbelly Sandwich Works June 2008 - February 2009
Skills
Painting, Jewelry Making, Order Management, Secretarial Skills, Microsoft Office, Poetry, Creative Writing, Writing, Management, Handmade Jewelry, Editing, Teaching, Beer, Public Speaking, Blogging, Marketing, Public Relations, Research, Event Planning, Social Media
Education
Drew University 2009 — 2013
Bachelor of Arts (BA), Fine and Studio Arts (Major), Writing (Minor), Religious Studies (Minor)
Walt Whitman High School 2005 — 2009
High School
Drexel University Hagerty Library January 2010 - June 2012
Potbelly Sandwich Works November 2011 - February 2012
Drag City Records June 2010 - September 2011
Empty Bottle Productions June 2010 - September 2010
Skills
Research, Library, Microsoft Office, Library Science, Collection Development, Customer Service, Information Literacy, Cataloging, Social Media, Editing, Library Instruction, Public Speaking, Microsoft Word, Library Management
Education
Drexel University 2008 — 2012
Bachelor of Science, Music Industry; Business Administration
Freelance July 2010 - Present
Lieberman Management Services October 2013 - Present
BabyTV (Fox International Channels) June 2015 - September 2015
Thrill Ride, The Film / Black Apple Media December 2014 - January 2015
Citizens for Rauner, Inc. June 2014 - December 2014
Potbelly Sandwich Works August 2009 - January 2014
Skills
Social Media, Event Planning, Facebook, Public Relations, Social Media Marketing, Social Networking, Microsoft Office, PowerPoint, Public Speaking, Editing, Microsoft Word, Customer Service, Research, Marketing, Microsoft Excel, Blogging, Creative Writing, Event Management, Press Releases, Fundraising, Marketing Communications, Debate
Education
DePaul University 2012 — 2016
Bachelor of Arts (BA), Digital Cinema
DePaul University 2012 — 2016
Bachelor of Science (BS), Political Science and Government
Deerfield High School 2008 — 2012
LuxBar March 2014 - Present
Potbelly Sandwich Works April 2013 - February 2014
Skills
Microsoft Office, Microsoft Word, PowerPoint, Sales, Leadership, Customer Service
Education
DePaul University 2011 — 2015
Bachelor's degree, Communication and Media Studies
Volunteers of America April 2013 - Present
Professional Education Learning Group LLC January 2013 - Present
Potbelly Sandwich Works July 2010 - January 2013
Skills
Nonprofits, Community Outreach, Time Management, Event Planning, Teaching, Youth Development, Crisis Intervention, American Sign Language, Social Networking, Public Speaking, Fundraising, Residential Communities, Data Entry, Volunteer Management, Critical Thinking, Facebook, Training
Education
Madonna University 2011 — 2014
Bachelor's Degree, Social Work
Eastern Michigan University
Smith Research, Inc. December 2012 - Present
Potbelly Sandwich Works September 2008 - November 2012
Skills
Customer Service, Time Management, Recruiting, Facebook, Marketing, Communication, Social Media Marketing
Education
Elmhurst College 2009 — 2013
Marketing
Potbelly Sandwich Works January 2013 - Present
Silver Diner November 2010 - January 2013
Skills
Restaurant Management, Restaurants, Catering, Food, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Event Planning, Microsoft Excel, Teamwork, Public Speaking, Data Entry, Research, Bartending, Team Building, Cash Register, Budgets, Retail
Education
Universitas Indonesia (UI) 2006 — 2009
Bachelor's degree, Public Administration
Georgetown University
Non-Credit, English Language and Literature, General
Light Metals Corp August 2015 - Present
Menards January 2013 - Present
Readerlink Distribution Services, LLC October 2011 - August 2012
Lansing Community College August 2010 - August 2012
Meijer September 2011 - March 2012
Potbelly Sandwich Works August 2009 - June 2010
Chi Omega Rho May 2009 - May 2010
Chi Omega Rho May 2009 - May 2010
Kroger November 2005 - June 2007
Skills
Microsoft Word, Photoshop, Sales, PowerPoint, Computers, Microsoft Office, Adobe Photoshop, Customer Service, Illustrator, InDesign, AutoCAD, Filing, Google SketchUp, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Millenium Circulation, Revit, Typing, Social Media, Social Networking, Retail, Time Management, Adobe Creative Suite, Teamwork, Telephone Skills, Cashiering, Communication, Data Entry, Leadership, Outlook, Sketching, CAD, Fundraising, Research, Critical Thinking, Team Leadership, Public Speaking, Training, Inventory Management, AutoCAD Architecture, Windows, Problem Solving, Team Building, IQMS
Education
Ferris State University 2012 — 2013
Associate's; Bachelor's, Architectural Technology; Business Administration
Lansing Community College 2010 — 2012
n/a, Business Administration
Lawrence Technological University 2008 — 2010
Architecture
Ferris State University 2007 — 2008
n/a, Architectural Technology
Global Clearing Firm May 2014 - Present
Heart Care Centres of Illinois & Midwest Physicians Alliance July 2012 - May 2014
Potbelly Sandwich Works October 2010 - July 2012
Skills
Software Documentation, Disaster Recovery
Education
DeVry University 2008 — 2011
Bachelor's degree, Computer Science
Chicago Public Schools - North-Grand High School August 2014 - Present
Applerouth Tutoring Services August 2014 - Present
DePaul University Department of Housing Services September 2011 - September 2014
DePaul University Department of Housing Services September 2010 - September 2014
Chicago Chinese Cultural Institute, Inc. May 2013 - May 2014
DePaul University Supplemental Instruction September 2013 - March 2014
Algebra Boot Camp - Loyola University at Chicago January 2013 - May 2013
DePaul University Office of New Student & Family Engagement March 2010 - November 2012
Potbelly Sandwich Works June 2007 - August 2011
Skills
Leadership, Lesson Planning, Social Media, Mathematics, Microsoft Office, Staff Development, Spanish, Mathematics Education, Higher Education, Teaching, Event Planning, Community Outreach, PowerPoint, Public Speaking, Research, Tutoring
Education
DePaul University 2013 — 2014
Master's Degree, Secondary Education - Math
DePaul University 2009 — 2013
Bachelor's Degree, Pure Mathematics with minors in Applied Psychology and Biology
Aon Hewitt September 2014 - Present
Aon Hewitt May 2013 - September 2014
Baxter Healthcare May 2012 - August 2012
Crate & Barrel November 2011 - January 2012
RAM - Restaurant and Microbrewery February 2010 - May 2011
Potbelly Sandwich Works December 2006 - March 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Data Analysis, Customer Service, Team Leadership, Windows, Financial Reporting, Research, Accounting, SharePoint, Public Speaking, Time Management
Education
University of Illinois at Urbana-Champaign - College of Business 2011 — 2013
Bachelor of Science (B.S.), Accounting, Senior
Harper College 2009 — 2011
Associate of Arts (A.A.)
Innsbrook Country Club October 2014 - Present
Creative Solutionz Inc. April 2014 - September 2014
Chicago Business Travel Association January 2013 - September 2013
Potbelly Sandwich Works April 2012 - July 2013
McShane's Inc June 2008 - December 2010
McShane's Inc 2008 - 2010
Skills
Customer Service, Hospitality, Food & Beverage, Restaurants, Time Management, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Sales, Event Planning, Facebook, Catering, Social Media, Social Networking, Hospitality Management, Marketing, Leadership, Team Building, Public Speaking
Education
Purdue University Calumet 2013 — 2015
Hospitality Tourism and Management
DePaul University 2010 — 2013
Munster High School 2006 — 2010
Adler Planetarium June 2014 - Present
ANC Sports October 2013 - April 2014
Potbelly Sandwich Works September 2010 - March 2013
Claire's Accessories February 2010 - June 2010
Game Empire February 2009 - August 2009
Skills
Flash Animation, Toon Boom, Maya, After Effects, Photoshop, Final Cut Pro, Protools, Character Animation, Storyboarding, Microsoft Office, Microsoft Excel, Microsoft Word, Teaching, Research, Customer Service, PowerPoint, Windows, Mac OS, Public Speaking, Japanese, English
Education
DePaul University 2009 — 2013
Bachelor of Arts (B.A.), Animation
People Incorporated Mental Health Services July 2015 - Present
Lionsgate Academy August 2014 - July 2015
Minnesota Autism Center March 2015 - June 2015
Avanti Center for Girls July 2013 - March 2015
Owakihi September 2012 - August 2014
White Bear Lake Area Schools November 2012 - May 2013
White Bear Lake Area Schools March 2013 - April 2013
Potbelly Sandwich Works September 2010 - August 2012
Skills
Team Coordination, Coaching, Project Direction, Time Management, Training, Leadership, Inventory Management, Strategy, Employee Relations, Customer Service, Customer Satisfaction, Event Planning, Leadership Development, PowerPoint, Microsoft Word, Talent Management, Public Speaking, Community Outreach, Social Networking, Team Building, Adolescents, Mental Health, Data Entry, Teamwork, Psychology, Research, DBT, Staff Development, Fundraising
Education
Metropolitan State University 2010 — 2013
Bachelor of Arts, Psychology
Hamline University 2008 — 2010
Bachelor of Arts, Psychology
Drake University February 2015 - Present
Drake University March 2013 - January 2015
City of Elgin June 2013 - August 2014
Brooks-Lussem Clem Insurance August 2013 - January 2014
Downtown Community Alliance September 2012 - December 2012
Potbelly Sandwich Works October 2011 - August 2012
Skills
PowerPoint, Spanish, Public Speaking, Social Media, Microsoft Word, Time Management, Teamwork, Microsoft Office, Event Planning, Photoshop, Microsoft Excel, Leadership, Facebook, Research, Customer Service, Social Networking
Education
Drake University 2012 — 2016
Marketing
Universitat Autònoma de Barcelona 2014 — 2014
Marketing
Source Consulting Group LLC April 2015 - Present
H&R Block, Chicago Loop December 2014 - Present
Local Foods Grocer & Distributor June 2014 - December 2014
Thomas E Long, Attorney at Law August 2013 - June 2014
H&R Block January 2007 - April 2014
Schawk! September 2013 - December 2013
Illinois Senate Democrat Campaign August 2010 - December 2010
Fox & Obel Café and Food Market July 2008 - December 2009
Potbelly Sandwich Works March 2003 - May 2006
Seattle's Best Coffee October 1997 - March 2003
Skills
Tax Preparation, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, Financial Analysis, Budgets, Accounts Payable, Access, QuickBooks, Inventory Management, Accounts Receivable, Outlook, Income Tax, Accounting, PowerPoint, Payroll, Management, Training, Leadership, Sales, Operations Management, Restaurant Management, Hospitality Management, New Restaurant Openings, Tax Advisory, Tax Returns, Customer Retention
Education
Grinnell College 1993 — 1997
Bachelor's Degree, Sociology, 3.5
School for International Training 1996 — 1996
Independent Study, Arts and Culture Program, Host Stay, Arts and Culture, 3.75
Potbelly Sandwich Works January 2015 - Present
Potbelly Sandwich Works May 2011 - December 2014
Potbelly Sandwich Works, LLC April 2009 - May 2011
Central Maine Power June 2007 - December 2008
Olympia Sports April 2006 - December 2008
Skills
Restaurant Management, Customer Service, Food Service, Hospitality, Microsoft Word, Catering, PowerPoint, Microsoft Office, Microsoft Excel, Inventory Management, Team Leadership, Inventory Analysis, Operating Budgets, Legal Research, Legal Documents, Training, ADP Payroll, Ceridian Payroll System, SOP development, Westlaw, Sales
Education
George Mason University 2012 — 2012
Paralegal Certificate, Paralegal Studies
George Mason University 2007 — 2011
Bachelor of Arts (B.A.), Government and International Politics/Philosophy
Noble High School 2004 — 2007
Bank of America December 2014 - Present
Santander May 2012 - December 2014
Wells Fargo November 2009 - May 2012
Wells Fargo Bank November 2009 - May 2012
Arctic Slope Regional Corporation August 2009 - November 2009
ASRC Federal August 2009 - November 2009
Potbelly Sandwich Works June 2003 - November 2009
Potbelly Sandwich Works June 2003 - September 2009
Franklin and Marshall Office of Financial Aid February 2009 - May 2009
Penske Truck Leasing May 2008 - January 2009
Skills
Series 6, Series 63, Notary Public, Life Insurance, Banking, Small Business Lending, Finance, Leadership, Loans, Sales, Time Management, Management, Customer Service, Insurance, Mortgage Lending
Education
Franklin & Marshall College 2005 — 2009
Bachelor of Arts (B.A.), Business Administration and Management, General
Franklin & Marshall College 2005 — 2009
Bachelor of Arts, Business Organization
Maret School 2002 — 2005
High School Diploma, High School/Secondary Diploma Programs
Alice Deal 1999 — 2002
East Texas Council on Alcohol and Drug Addiction May 2014 - Present
East Texas Treatment Facility January 2011 - Present
Burning Tree Recovery Ranch February 2009 - April 2009
Potbelly Sandwich Works December 2006 - February 2008
Skills
Chemical Dependency, Behavioral Health, Addiction Recovery, Case Managment, Family Therapy, CBT, Anger Management, Crisis Intervention, Psychology, Life Transitions, Dual Diagnosis, Social Services, Psychological Assessment, Substance Abuse..., Self-esteem, Substance Use Disorders, Interventions, Co-occurring Disorders, Google Groups, Therapists, Treatment, Adolescents, Treatment of depression, Relapse Prevention, Individual Counselling, Stress Management, Post Traumatic Stress, Case Management
Education
Eastfield College 2007 — 2009
Certificate, Substance Abuse/Addiction Counseling, 4.0
University of North Texas 1990 — 1996
Master of Science (M.S.), Administration of Retirement and Assisted living Facilities
Texas Woman's University 1984 — 1990
Bachelor of Science (BS), Sociology
Rosewood Care Center October 2014 - Present
Presence St. Joseph Medical Center June 2012 - November 2013
CME Group February 2009 - June 2012
Potbelly Sandwich Works February 2006 - November 2009
FPL Associates L.P. 2003 - 2006
Skills
Real Estate, Time Management, Administrative..., Management, Executive Management, Outlook, PeopleSoft, PowerPoint, Office Management, Research, Human Resources, Microsoft Excel, Event Planning, Recruiting, Visio, Leadership, Customer Service, Microsoft Office, Budgets, Onboarding, Team Building, Strategic Planning, Organizational..., Microsoft Word, Employee Relations, Office Administration, Healthcare Management, Administrative..., Healthcare, Hospitals, Community Outreach, Project Management, Marketing, Medicare, Fundraising, Physician Relations, Managed Care
Education
Eastern Illinois University 1989 — 1991
Bachelor of Arts (BA), Theatre/Theater
Pulaski County School District May 2011 - Present
Eastern Kentucky University January 2011 - August 2012
Panera Bread November 2006 - January 2011
Potbelly Sandwich Works October 2002 - October 2006
Hyatt Hotels April 2000 - September 2002
Skills
Inventory Management, Customer Service, Event Planning, Marketing, Team Building, Leadership, Hospitality, Strategic Planning, Microsoft Office, Budgets, Sales
Education
Eastern Kentucky University 2011 — 2012
Master of Arts in Teaching, Math & Science
Purdue University 1996 — 2000
Bachelor of Science, Management
Purdue University - Krannert School of Management 1996 — 2000
Bachelor of Science, Management, Marketing, Finance
Carmel High School 1992 — 1996
Food Fight Inc. January 2014 - Present
Food Fight Inc. August 2012 - January 2014
Potbelly Sandwich Works 2007 - July 2012
Potbelly Sandwich Works 2004 - 2007
Corner Bakery Cafe 2001 - 2004
Stay at Home Dad 1999 - 2001
California Pizza Kitchen 1997 - 1999
Hamburger Hamlet 1993 - 1997
Hamburger Hamlet 1990 - 1993
Skills
Restaurant Management, Restaurants, Food & Beverage, Multi-unit, Food Service, Menu Development, Coaching, Team Building, Public Speaking, Catering, ServSafe, Culinary Skills, Hospitality, Food, Strategic Planning, Management, P&L, Training
Education
Georgetown University - The McDonough School of Business 1987 — 1993
BSBA, Marketing, Psychology
Portsmouth Abbey School 1983 — 1987
Capital Rentals, Inc. September 2013 - Present
Penn Station East Coast Subs November 2012 - September 2013
Pohanka Automitve Group March 2012 - November 2012
Target March 2010 - January 2012
Potbelly Sandwich Works November 2008 - March 2010
Noodles & Company August 2007 - September 2008
Damons International, Damons GrillD June 2004 - August 2007
Brinker International, Big Bowl Asian Kitchen May 2002 - June 2004
Scape Golf Links October 1999 - May 2002
Skills
Team Leadership, Talent Management, Food & Beverage, Talent Acquisition, Entrepreneurship, Food Safety, Contract Negotiation, Asset Management, Restaurants, Sales Process, Sales Presentations, Direct Sales, Closing Deals, Lease Negotiations, Recruiting, Budgets
Education
George Mason University 1997 — 2001
BACHELOR OF SCIENCE,, SCHOOL OF EDUCATION
Pfeiffer University 1990 — 1992
Montville Township High School
Elon University February 2015 - Present
Elon University Cultural and Special Events September 2014 - Present
Wire Road Studios June 2015 - July 2015
Main Street Theatre May 2013 - September 2014
Potbelly Sandwich Works July 2013 - June 2014
Skills
Audio Engineering, Studio Recording, Live Recording, Music Production, Pro Tools, Singing, Guitar, Audio Mixing, Video Editing, Photoshop, Premiere
Education
Elon University 2013 — 2016
Bachelor's Degree, Music Production and Recording Arts, Junior
Starbucks September 2012 - Present
Potbelly Sandwich Works July 2011 - September 2012
Gecko Hospitality May 2009 - July 2011
Ruby Tuesday January 1999 - October 2008
Skills
Restaurant Management, Multi-unit, Hiring, Restaurants, Employee Training, Profit, Training, P&L, Multi-Unit
Education
Eastern Michigan University 2002 — 2004
Aquinas College 1996 — 2000
B.S., Environmental Science and Geography
Potbelly Sandwich Works May 2012 - Present
Texas Roadhouse November 2005 - December 2011
Bennigan's Reestaurant August 1995 - November 2005
Skills
New Restaurant Openings, Food, ServSafe, Hospitality Industry, Multi-unit, Event Planning, Fine Dining, Micros, Restaurant Management, Customer Service, Restaurants, Banquets, Bartending, Catering, Food, Food Service, Hospitality, Hospitality Management, Income Statement, Labor Control, Leadership, Menu Development, Open Table
Education
Florida International University 1986 — 1988
Bachelor of Science, Restaurant Management
Middlesex County College 1983 — 1985
Associate in Applied Science, Hotel, Restaurant and Institution Mgmt
Rockler Woodworking and Hardware November 2014 - Present
Smithsonian Institution September 2013 - June 2014
Potomac Garden Center March 2005 - June 2014
Ara Te Kereru Farm March 2012 - June 2012
Capital Women's Care 2008 - 2009
Potbelly Sandwich Works 2004 - 2005
Skills
Merchandising, Visual Merchandising, Retail, Customer Service, Microsoft Office, Customer Satisfaction, Cashiering, Time Management, Inventory Management, Loss Prevention, Retail Sales
Education
Guilford College 2007 — 2011
Bachelor of Arts (B.A.), Sculpture
George Mason University June 2015 - Present
Outback Steakhouse June 2015 - July 2015
Brions Grille January 2015 - March 2015
Potbelly Sandwich Works February 2014 - November 2014
Ocean Breeze Waterpark May 2012 - August 2014
Skills
Lifeguarding, AED, Cpr Certified, First Aid, First Responder, EMT, Emergency Services, Rescue, Customer Service, Public Speaking, CPR Certified, Microsoft Office, Facebook, PowerPoint, Social Media, Research, Event Planning, Microsoft Word, Time Management, Teamwork, Leadership, Management, Social Networking
Education
George Mason University 2012 — 2017
Bachelor's Degree, Conflict analysis and resolution
Salem High School 2008 — 2012
High School Diploma
Banana Republic October 2014 - Present
Dayton's Bluff Neighborhood Housing Services January 2015 - January 2015
Hamline University March 2014 - January 2015
Macy's March 2014 - September 2014
Spiritan Asylum Services Initiative September 2013 - December 2013
Potbelly Sandwich Works June 2012 - August 2013
Skills
Hospitality, Restaurants, Cashiering, Customer Service, Microsoft Office, Microsoft Word, Leadership, Public Speaking, Food Service, Research, PowerPoint, Microsoft Excel
Education
Hamline University 2011 — 2015
B.A., Social Justice
IES Dublin 2013 — 2013
Peace Studies and Conflict Resolution, A
OSF HealthCare January 2014 - Present
Potbelly Sandwich Works May 2011 - Present
Skills
Facebook, Time Management, Social Networking, Event Planning, PowerPoint, Teamwork, Social Media, Microsoft Word, Restaurants, Microsoft Office, Customer Service, Critical Thinking, Microsoft Excel
Education
Illinois State University 2013 — 2015
Public Relations
Heartland Community College 2011 — 2012
Associate of Arts (AA)
Mariano's June 2010 - Present
Potbelly Sandwich Works December 2003 - June 2010
Skills
Operations Management, Inventory Management, Customer Service, Customer Satisfaction, Management, Process Improvement, Retail, Team Leadership, Team Building, Inventory Control, Change Management, Leadership, Cross-functional Team..., Merchandising, Project Management
Education
University of Illinois at Chicago 2007 — 2009
Bachelor of Arts (BA), Psychology
Harper College 2005 — 2007
LEGO Group June 2012 - December 2013
Potbelly Sandwich Works 2012 - 2012
Starbucks August 2010 - June 2011
Skills
Microsoft Excel, Social Media, Video Games, Game Development, Social Networking, Customer Service, Programming, Software Development, Microsoft Office, PowerPoint, Access, OS X
Education
Digipen Institute of Technology 2011 — 2013
Potbelly Sandwich Works October 2013 - Present
S.A.F.E. Management at Ford Field 2011 - 2012
Charter One Bank June 2002 - September 2010
UPS April 1990 - June 2002
Skills
Sales, Customer Service, Loans, Credit, Microsoft Excel, Banking
Education
University of Phoenix 2000 — 2002
MBA, Business
Eastern Michigan University 1992 — 1996
BBA, Marketing
Leo Burnett September 2012 - Present
Altair Advisers December 2011 - June 2012
Potbelly Sandwich Works February 2007 - December 2011
Skills
Microsoft Office, ACT!, Outlook, Market Research, Research, Windows 7, Photoshop
Education
DePaul University 2010 — 2012
Bachelors in Business Administration, Finance
University of Illinois at Chicago 2008 — 2009
Finance
St. Rita of Cascia High School
Westfield June 2015 - Present
The Peterson Companies October 2012 - June 2015
Westfield April 2007 - October 2012
Callaway Golf 2007 - September 2012
Potbelly Sandwich Works 2006 - 2007
Skills
Shopping Centers, Facilities Management, Leases, Construction, Budgets, AutoCAD, Retail, Negotiation, Construction Management, Real Estate Development, Project Management, Tenant Improvement, Retail Design, Adobe Creative Suite, Submittals, Corporate Real Estate, Tenant Coordination, Tenant Build Outs, Owner Representation, Strategic Planning, Contract Management, Design Management, Tenant, Tenant Improvement..., Construction Budgets, Build-to-suit, Branded Environments, Location Intelligence, Lease Administration, Project Planning, Team Building, Contract Negotiation, Process Scheduler, Corporate Identity, Finish Selections, Value Engineering, Property Management, MS Project, Autodesk Software, Entitlements, Autodesk Design Review, LEED, Pre-construction, Mixed-use
Education
George Mason University 2012 — 2014
Business Administration and Management, General
Northern Virginia Community College 2006 — 2007
Strayer University (VA) 2005 — 2006
Business Administration and Management, General
Potbelly Sandwich Works October 2014 - Present
West Virginia University January 2014 - September 2014
Skills
PowerPoint, Microsoft Word, Customer Service, Event Planning, Facebook, Sales, Microsoft Excel, Time Management, Social Networking, Teamwork, Microsoft Office, Social Media, Editing, Creative Writing, Research
Education
Full Sail University 2014 — 2017
Bachelor of Science (BS), Media Communication
West Virginia University 2013 — 2014
Bachelor of Arts (BA), English
Mariemont High School 2009 — 2013
US Environmental Protection Agency (EPA) August 2015 - Present
Syracuse University August 2014 - August 2015
Syracuse University May 2015 - June 2015
United Nations OCHA- FCSS, INSARAG May 2014 - August 2014
Syracuse University August 2013 - May 2014
Global Brigades, Inc. July 2012 - July 2013
DePaul University January 2012 - June 2012
Potbelly Sandwich Works 2010 - June 2012
Skills
Volunteer Management, International Relations, Nonprofits, Spanish, Community Outreach, Analysis, International..., Event Planning, Public Speaking, Program Facilitation, Microsoft Office, Social Media, Non-profits, Spanish-speaking, Peace Studies, Nonviolent Communication, Program Evaluation
Education
Syracuse University - Maxwell School of Citizenship and Public Affairs 2013 — 2015
Master of Public Administration (MPA), Master of International Relations (MAIR)
DePaul University 2008 — 2012
Bachelor's degree, International Studies, GPA: 3.907/4.0
Le Pain Quotidien July 2015 - Present
Roti Mediterranean Grill March 2014 - August 2015
sweetgreen January 2013 - March 2014
Panera Bread December 2009 - January 2013
Potbelly Sandwich Works June 2004 - November 2009
Damon's International 1998 - 2001
Boston Market 1994 - 1996
Domino's Pizza 1989 - 1994
Skills
Catering, Food, Food, Hospitality, New Restaurant Openings, Restaurant Management, Restaurants, P, Inventory Management, Multi-Unit, Hiring, Team Building, Menu Development, Customer Satisfaction, Customer Service
Education
Drew University 1985 — 1989
Bachelor of Arts (BA), Economics
Sears Holdings Corporation July 2014 - Present
Potbelly Sandwich Works May 2013 - September 2013
Warner Bros. Entertainment Group of Companies July 2013 - August 2013
Lionsgate May 2013 - July 2013
Skills
Finance, Management, Microsoft Excel, Financial Accounting, Film Production, Video Production, Feature Films, Public Speaking, Post Production, Short Films, Writing, Creative Writing, Speech Writing, Business Strategy, Microsoft Word, PowerPoint, Photoshop, Illustrator, After Effects, Final Cut Pro, Premiere, Adobe Creative Suite, Double Bass, Bass Guitar, Hip-Hop Dance, Swing Dance, Graphic Design, Marketing, Computer Proficiency, Public Relations
Education
North Park University 2010 — 2014
Bachelor of Arts (B.A.), Business/Managerial Economics
Erskine College 2012 — 2013
Flexera Software May 2014 - January 2015
Flexera Software January 2014 - May 2014
starbucks May 2008 - January 2014
Potbelly Sandwich Works April 2004 - April 2008
Skills
Inventory Management, Customer Service, Time Management, Retail, Customer Satisfaction, Data Entry, Event Planning, Leadership, Microsoft Office, PowerPoint, Facebook, Microsoft Excel, Microsoft Word, Training, Sales
Education
DePaul University 2011 — 2013
J. Ranck Electric, Inc. July 2011 - Present
Lotus International Company February 2011 - June 2011
Foresite Design, Inc. November 2008 - January 2010
Michigan Department of Natural Resources May 2008 - August 2008
Potbelly Sandwich Works February 2007 - May 2008
Herman Miller June 2007 - August 2007
Meijer April 2002 - June 2007
Skills
Submittals, Revit, Construction, AutoCAD Architecture, AutoCAD, Customer Service
Education
Lawrence Technological University 2005 — 2009
B.S., Architecture
Grand Valley State University 2003 — 2005
N.A., General Studies
The Bon Ton Stores Inc. March 2015 - Present
The Juice Plus+ Company June 2013 - Present
The Bon Ton Stores Inc. October 2012 - March 2015
The Bon Ton Stores Inc. June 2011 - October 2012
University Center for Writing-based Learning January 2011 - June 2011
Starfruit Cafe May 2010 - June 2011
Bubba Gump Shrimp Co May 2009 - July 2009
Potbelly Sandwich Works July 2008 - December 2008
Macy's November 2008 - November 2008
Skills
Data Entry, Organization, Sorting, Microsoft Excel, web content, Purchase Orders, MLA style, English, Reading, Creative Writing, Pricing, Writing, Analysis, Leadership, Facebook, Web Content, WordPress, Sales
Education
DePaul University 2007 — 2011
Bachelor of Arts, English - Creative Writing
IPG January 2010 - Present
Potbelly Sandwich Works November 2004 - October 2009
Equity Group Investment Inc February 2003 - October 2004
Skills
Accounting, Accruals, Journal Entries, SEC reporting, Use Tax, Preparation, Restaurants, Retail, Hospitality, Payroll, Financial Analysis, General Ledger, Financial Reporting, Budgeting, Fixed Assets, Excel, Account Reconciliation, GAAP, Accounts Payable, Reconciliation, Quickbooks, Variance Analysis, Inventory Management, Accounts Receivable, P&L, Reconciliations, Cash Flow, Word, Balance, Great Plains, Revenue Recognition, Analysis, PowerPoint, Hyperion, FASB, Income Statement, Financial Accounting, Budgets, Microsoft Word
Education
Roosevelt University 2003 — 2006
Master of Business Administration, Finance
DeVry Institute of Technology
Bachelor of Science, Accountancy
Potbelly Sandwich Works May 2012 - Present
Tasty Catering February 2009 - June 2012
Boston Market Corporation April 2004 - April 2007
Schaul's Signature Events & Catering June 1992 - December 2003
Skills
Event Planning, Event Management, Menu Development, CRM, Catering, Corporate Events, Entertainment, Entrepreneurship, Food, Food, Hospitality, Sales, Hospitality Industry, Hotels, Meeting Planning, Parties, Project Planning
Education
Eastern Illinois University 1988 — 1992
BA, English with Teaching Certification
Potbelly Sandwich Works August 2012 - Present
White Castle November 2010 - August 2012
Skills
Microsoft Excel, Time Management, Restaurants, Microsoft Word, PowerPoint, Catering, Leadership, Inventory Management, Restaurant Management, Teamwork
Education
Elgin Community College 2011 — 2013
Associate of Arts (A.A.), Accounting
Midwest Disability Law Firm 2009 - 2014
Potbelly Sandwich Works 2008 - 2009
Buffets Inc. 2005 - 2008
Frankie's Chicago Style Restaurant 1995 - 2004
Skills
Team Leadership, Project Management, Business Planning, Organizational..., Cross-functional Team..., Leadership, Branch Management, Operations Management, Business Strategy, Customer Service, Legal Research, Budgets, Microsoft Office, Business Analysis, Property Management, Hospitality Management, HIPAA, Training, Time Management, Inventory Management, Sales
Education
Dunwoody College of Technology
Construction Project Management, Currently Attending
St. Cloud State University
Political Science, Public Administration
University of St. Thomas
Mini MBA Program, Business Administration and Management, General
Hahnemann University Hospital June 2014 - Present
Victoria's Secret May 2011 - June 2014
Potbelly Sandwich Works June 2008 - September 2008
Skills
Cpr Certified, Customer Service, ACLS, Time Management, Nursing, Sales, Sales Operations, BLS, Teamwork, NRP, Fetal Monitoring
Education
Drexel University 2012 — 2013
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Temple University 2007 — 2012
Bachelor of Arts (BA), Asian Studies
Potbelly Sandwich Works November 2014 - June 2015
Potbelly Sandwich Works July 2010 - November 2014
Potbelly Sandwich Works July 2009 - July 2010
Justice (Tween Brands) 2008 - 2009
Skills
Restaurant Management, Customer Service, Organization, Leadership, Teamwork, Time Management, Sales, Microsoft Office, Apple Products, Restaurants, Customer Satisfaction, Training, Social Networking
Education
University of Illinois at Chicago 2011 — 2014
Bachelor of Science (B.S.), Business Management, Certificate in Entrepreneurship
Elgin Community College 2009 — 2011
Associate of Arts (AA), Honors
DSM November 2012 - Present
Potbelly Sandwich Works April 2012 - November 2012
Target September 2009 - April 2012
Lonza July 2008 - June 2009
Skills
Upstream Processing, Downstream Processing, Column Chromatography, Northern Blotting, Southern Blotting, DNA electrophoresis, recombinant DNA..., Spectroscopy, PCR, Managment, Problem Solving, Organization, Team Building, Microsoft Office, Time Management, Fermentation, culture inoculations..., fermenter batching, sample preparation and..., GMP, GLP, Yeast, Algae
Education
Towson University 2009 — 2012
Bachelor of Science (B.S.), Molecular Biology, Biochemistry, and Bioinformatics
Great Bay Community College 2007 — 2008
Associate of Science (A.S.), Biotechnology
Seacoast School of Technology 2004 — 2007
Vocational Certificate, Biotechnology
SF Designs May 2011 - Present
Convoy VBC November 2014 - April 2015
Potbelly Sandwich Works April 2012 - January 2014
Harrington College of Design 1998 - September 2008
The Environments Group 1997 - 2002
Skills
AutoCAD, Hand Rendering, Sketching, Interior Design, Space Planning, Microsoft Office, Mac, PowerPoint, Construction Documents, Photoshop, Illustration, Space-planning, Submittals, Renovation, Construction, Interior Architecture, Design Research, Rendering, Space planning
Education
Harrington College of Design 1994 — 1997
B.F.A., Interior Design
Marquette University 1990 — 1994
B.A., History
PND 1986 — 1990
Beer Kitchen March 2011 - June 2012
Q Interactive May 2008 - July 2010
Swett & Crawford January 2008 - May 2008
Madelyn Hausman & Brian Hamer May 2006 - January 2008
Potbelly Sandwich Works March 2005 - January 2008
Skills
Web Design, Photoshop, Microsoft Office
Education
DePaul University 2003 — 2007
BA, Art and Design; Communications - Advertising
Truman College
State of Indiana - Indiana State Dept. of Health August 2015 - Present
State of Indiana March 2014 - August 2015
Town of Brownsburg September 2013 - March 2014
Indiana Commission for Higher Education August 2013 - December 2013
Denison Parking May 2012 - August 2013
McDonald's Corporation September 2009 - August 2011
McDonald's Corporation January 2003 - August 2011
Potbelly Sandwich Works August 2007 - June 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Training, Management, Recruiting, Negotiation, Sales, Analysis, Social Media, PowerPoint, Leadership, Public Speaking, Employee Relations, Human Resources, New Hire Orientations, Employee Benefits, Onboarding
Education
Eastern Michigan University 2005 — 2009
Bachelors, Communications, Business Management
The Medical Center of Plano February 2014 - Present
Omaha Steaks May 2012 - January 2014
Olga's Kitchen May 2011 - May 2012
Family Video August 2009 - May 2011
Potbelly Sandwich Works April 2008 - October 2008
Starbucks October 2006 - April 2008
Starbucks August 2005 - October 2006
Starbucks May 2002 - August 2005
Skills
Process Improvement, Project Management, Time Management, Training, Program Management, Strategic Planning, Management, PowerPoint, Customer Service, Event Planning, Social Media, Microsoft Excel, Sales, Change Management, Public Speaking, Microsoft Office, Leadership, Microsoft Word, Customer Satisfaction, Coaching, Team Building
Education
El Centro College 2012 — 2016
Registered Nurse, Nursing Education, 3.24
Oakland Community College 2011 — 2012
Studied Pre-requisites for Nursing Program
Kapnick Insurance Group July 2015 - Present
Inkster Public Library August 2013 - July 2015
Potbelly Sandwich Works July 2009 - July 2015
Radio Disney April 2014 - September 2014
Cliff Bell's February 2014 - July 2014
Walt Disney World August 2010 - January 2011
Skills
Graphic Design, Photoshop, InDesign, Flash, Dreamweaver, Drawing, Training, Art, Art Direction, Social Media Marketing, Customer Service, Advertising, Illustrator
Education
Eastern Michigan University 2014 — 2015
Bachelor of Science, Graphic Design, Marketing
Henry Ford College 2011 — 2013
Associate of Arts (AA), Graphic Design, Certificate in Web Design
Walt Disney World 2010 — 2011
Marketing
University of Michigan-Dearborn 2009 — 2011
Marketing
Mercy High School 2005 — 2009
Alinea Restaurant Llc August 2014 - Present
Four Farthings Tavern & Grill November 2011 - August 2014
Potbelly Sandwich Works April 2013 - December 2013
America's Dog August 2011 - November 2011
Barrington Hills Country Club 2007 - 2010
Chicagoland Entertainment Group LLC / McGonigal's Pub 2009 - 2009
Skills
Microsoft Office, Customer Service, Microsoft Word, Strategic Planning, Poetry, Versatile Writer, Social Networking, Music, Teamwork, Photography
Education
DePaul University 2011 — 2014
Bachelor of Arts (B.A.), English Language and Literature, General
University of Dayton 2009 — 2010
Aon Hewitt July 2015 - Present
ATI Physical Therapy January 2014 - July 2015
McCain Foods March 2012 - January 2014
Potbelly Sandwich Works July 2011 - May 2012
SemFi Development April 2011 - July 2011
Postal Logistics Services LLC October 2004 - August 2008
Skills
SQL, T-SQL Stored Procedures, SQL Server, SSRS, Visual Studio, HTML, Java, C++, Web Development, Dreamweaver, Microsoft Office, Windows, Word, PowerPoint, Excel
Education
DeVry University 2009 — 2011
Bachelor of Science, Computer Information Systems - Web Development and Administration
Harper College 2005 — 2007
Associate of Arts
Bertucci's February 2014 - Present
Ben & Jerry's September 2013 - February 2014
Potbelly Sandwich Works March 2013 - September 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Hospitality Management, Restaurant Management, Supervisory Skills, Staff Supervision, Customer Service, Teamwork, Customer Satisfaction, Social Networking, Restaurants
Education
Framingham State University 2015 — 2019
Bachelor’s Degree, Business Administration and Management, General
Braintree High School 2012 — 2015
High School, General Studies
Olive Garden March 2015 - Present
Potbelly Sandwich Works September 2013 - March 2015
Potbelly Sandwich Works September 2013 - March 2015
Skills
Customer Service, Leadership, Sales, Time Management, Teamwork, Team Building, Adobe Creative Suite, Canon DSLR, Nikon DSLR, Mac OS, Microsoft Office, Coaching, Communication, Graphic Arts
Education
Eastern Michigan University 2013 — 2016
Journalism, Graphic Communications
C.S. Mott Children's Hospital August 2015 - Present
C.S. Mott Children's Hospital May 2015 - August 2015
C.S. Mott Children's Hospital August 2014 - April 2015
Potbelly Sandwich Works January 2014 - 2014
South Dayton Family Dentistry May 2012 - August 2012
Furman University Physical Activities Center May 2011 - August 2011
Moraine Country Club 2007 - 2010
Crestwood Swim Club 2006 - 2008
Skills
Volunteering, Community Outreach, Volunteer Management, Biology, Spanish, Organization, Data Entry, Highly detail oriented, Microsoft Excel, Microsoft Word, Lifeguarding, Cpr Certified, SPSS, CPR Certified
Education
University of Michigan 2014 — 2016
Master’s Degree, Public Health - Dietetics
Furman University 2009 — 2013
Bachelor of Science (BS), Major in Biology, Minor in Latin American Studies
InteliSecure August 2015 - Present
Fenton Regional Chamber of Commerce December 2014 - Present
Fenton Regional Chamber of Commerce December 2013 - Present
Potbelly Sandwich Works August 2013 - December 2013
West Michigan Sports Commission May 2013 - July 2013
GVSU Intramurals January 2013 - April 2013
GVSU Intramurals September 2011 - February 2013
Countryside Greenhouse April 2011 - August 2012
Skills
Advertising, Coaching, Customer Service, Event Management, Event Planning, Microsoft Excel, Microsoft Office, Public Speaking, Research, Social Media, Sports, Sports Management, Sports Marketing, Strategic Planning, Teaching, Microsoft Word, PowerPoint
Education
Grand Valley State University 2009 — 2013
Bachelor of Science (BS), Sport Management
Google May 2014 - Present
Linux 4 Hope February 2011 - Present
ATCC June 2013 - May 2014
ATCC December 2011 - June 2013
Staples July 2011 - December 2011
Potbelly Sandwich Works July 2010 - June 2011
Skills
Enterprise Hardware, Fiber Optics, Troubleshooting, Network Administration, Information Technology, Servers, Networking, Technical Support, Operating Systems, Linux, Network Security, Help Desk Support, Active Directory, Hardware, Server Administration, Computer Hardware, Microsoft Office, Windows, Ubuntu, PHP, MySQL, Databases, Software Documentation, Network + Certified, Service Desk, Microsoft Exchange, phpMyAdmin, Powershell, ShoreTel, Java, HTML/XML
Education
ECPI College of Technology 2012 — 2013
Bachelor of Science (B.S.), Network Security
Northern Virginia Community College 2010 — 2012
Associate of Science (AS), Information Technology
Technomic Inc. June 2015 - Present
Hoffman Estates Park District May 2013 - Present
Technomic, Inc. May 2014 - May 2015
UIC Writing Center January 2014 - May 2014
Lighthouse Christian Products June 2009 - August 2013
Potbelly Sandwich Works September 2012 - May 2013
Skills
Photoshop, Photography, Social Media, Microsoft Office, Social Networking Sites, Academic Writing, Creative Writing, Writing, Research, Professional Writing, Organization, Cpr Certified, Digital Photography, Darkroom Photography, Social Networking, Editorial, Graphic Design, Facebook, Film, Fiction, Editing, Blogging
Education
University of Illinois at Chicago 2013 — 2015
Bachelor of Arts (B.A.), English Language and Literature/Letters
Harper College 2011 — 2013
Associate of Arts (A.A.), English Language and Literature/Letters
Marriott International July 2014 - Present
Marriott International May 2011 - Present
Potbelly Sandwich Works January 2008 - May 2011
Skills
P&L, Hospitality Management, Hotel Management, Hospitality, Hospitality Industry, Food, Sales, Catering, Customer Service, Team Building, Resorts
Education
Eastern Illinois University 1982 — 1985
Bachelor of Science (BS), Education
Spark SMG February 2015 - Present
NBC Universal July 2012 - Present
Car Outlet/ Caromatic November 2014 - January 2015
Telemundo November 2014 - December 2014
Hilton Chicago O'hare September 2013 - December 2014
Octane Rich Media November 2012 - May 2013
Reelly Rollin' Films March 2012 - August 2012
Potbelly Sandwich Works March 2011 - May 2012
Daufenbach Camera May 2011 - February 2012
Liberty Bank for Savings June 2008 - May 2010
Skills
Bilingual: English/..., Easily Adaptable in a..., Excellent Communication..., Proactive Team Player, Innovative Thinker, Detail Oriented, Proficient in Microsoft..., Photoshop, Final Cut Pro, Social Media, Video Editing, Editing, Video Production, Teamwork, After Effects, Mac, Entertainment, Audio Editing, Film Production, Pro Tools, Film Editing, Adobe Creative Suite, Photography, Broadcast, Microsoft Office, Video, Final Cut Studio, Camera, Videography, Film, Avid, Creative Direction
Education
DePaul University 2008 — 2012
Bachelor of Arts (B.A.), Media and Cinema Studies
Gordon Tech High School 2004 — 2008
High School Honors Diploma, Honors/ AP Track
City Year August 2014 - Present
Potbelly Sandwich Works May 2013 - September 2014
Skills
Coaching, Youth Mentoring, Teaching, Inspiring Teams, Typing, Creative Writing
Education
Elmhurst College 2007 — 2011
Bachelor's degree, Psychology, 2.8
Alan B. Shepard 2004 — 2007
Diploma, General Studies, 2.8
Potbelly Sandwich Works August 2015 - Present
Skills
Vendor Management, Team Building, Forecasting, Strategic Planning, Retail, Team Leadership, Product Development, Process Improvement, Business Analysis, Problem Solving, Budgeting, Contract Negotiation, Merchandising, Product Management, Program Management, SDLC, Product Information..., Master Data Management, Analytics, Team Management, Project Management, Management, Integration, Mergers & Acquisitions, Business Relationship..., IT Strategy, IT Management, IT Solutions, Pricing, Strategy, Leadership, leader, Budgets, Cross-functional Team..., Business Process, Enterprise Software, Outsourcing
Education
The University of Chicago Booth School of Business 2015 — 2015
Executive Education
Illinois Institute of Technology 1995 — 1998
Master of Business Administration (MBA)
Elmhurst College 1992 — 1994
BS
Herbalife March 2014 - Present
24 Hour Fitness June 2010 - May 2014
Bella's Gourmet Pizza June 2009 - June 2010
Potbelly Sandwich Works April 2004 - June 2009
Skills
Customer Satisfaction, Customer Service, Leadership, Microsoft Office, Operations Management, Sales, Training, Coaching, Hospitality, Inventory Management, Event Planning
Education
Grand Valley State University 1992 — 1997
BS of science, Hospitality and Tourism Mgmt
The Garage Team Mazda 2015 - Present
Potbelly Sandwich Works 2011 - 2015
Wunderman 2008 - 2011
Y&R Chicago 2008 - 2008
Y&R Team Detroit 2006 - 2007
Y&R 2002 - 2006
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2010 — 2012
Master of Business Administration (MBA)
Miami University 1998 — 2002
BS
Hilton Washington Dulles September 2013 - Present
Hilton Washington Dulles April 2012 - September 2013
Embassy Suites February 2011 - April 2012
Potbelly Sandwich Works July 2009 - February 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Mac OS, OnQ, Windows, Customer Satisfaction, Problem Solving, Leadership, Hospitality, Staff Supervision, Teamwork, Team Leadership, Empathy, Banquets, Front Office
Education
George Mason University 2011 — 2015
Business, Management, Marketing, and Related Support Services
Broad Run High School 2007 — 2011
High School/Secondary Diplomas and Certificates
Potbelly Sandwich Works February 2015 - Present
Potbelly Sandwich Works October 2012 - February 2015
Potbelly Sandwich Works August 2010 - October 2012
V3 Realty Company April 2007 - August 2010
Daydreams July 2002 - April 2007
David's Bridal May 2001 - June 2002
David's Bridal February 1999 - May 2001
David's Bridal April 1998 - February 1999
Skills
Customer Service, Lease Administration, Microsoft Word, Microsoft Excel, PowerPoint, Training, Marketing, Administrative..., Management, Retail, Sales, Merchandising, Time Management, Administrative..., Outlook
Education
Eastern Illinois University 1997 — 2001
Elgin High School 1993 — 1997
Ricoh USA March 2011 - Present
Cricket Communications January 2009 - March 2011
LOT Polish Airlines June 2006 - July 2008
Potbelly Sandwich Works August 2005 - June 2006
Skills
50 wpm, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Organizational..., Time Management, Interpersonal Skills, Customer Service, Teamwork, Outlook
Education
Harper College 2010 — 2011
AA, Art
Potbelly Sandwich Works May 2014 - Present
Potbelly Sandwich Works November 2004 - Present
Skills
Restaurant Management, Restaurants, Multi-unit, Food Service, Menu Development, Catering, Hospitality, Income Statement, Food, Hospitality Management, ServSafe, Inventory Management, Food Safety, Customer Service, Profit, Process Scheduler
Education
Ferris State University 1997 — 2003
Bachelor's degree in Music Industry Management, Business Administration and Management, General
Potbelly Sandwich Works August 2010 - Present
Washtenaw County Trial Court May 2015 - July 2015
Pam Byrnes for Congress July 2014 - November 2014
Eastern Michigan University September 2010 - May 2011
Pam Byrnes for State Senate July 2010 - November 2010
Skills
Fundraising, Microsoft Word, Event Planning, Political Science, PowerPoint, Management, Microsoft Excel, Community Outreach, Customer Service, Microsoft Office, NGP, Team Building, Team Leadership, Editing, Donor Research, SPSS, Political Campaigns, Scheduling, Research, Public Speaking, Employee Training, SIMS, Writing, Time Management, Inventory Management, Leadership, Social Media
Education
Eastern Michigan University 2010 — 2014
Bachelor of Science (B.S.), Political Science and Government, 3.8 Cumulative GPA
Whitmore Lake High School 2006 — 2010
Dean & DeLuca August 2015 - Present
Whole Foods Market June 2014 - July 2015
Five Guys Enterprises September 2012 - April 2014
Potbelly Sandwich Works October 2005 - May 2009
Hilton Alexandria Mark Center July 1999 - October 2005
Skills
Excel, Customer Service, Customer Relations, Supervisory Skills, Budgeting, Microsoft Office, Performance Management, Word, Inventory Management, Employee Engagement, Restaurants, Hiring, Scheduling, Purchasing, Team Building, Financial Analysis, Problem Solving, Hospitality, PowerPoint, Event Management, P&L, Coaching, Event Planning, Customer Satisfaction, Staff Training, Retail, Forecasting, Administration, Outlook, Vendor Relations, Mentoring, Promotions, Public Speaking, Operations Management, Logistics, Team Leadership, Teamwork, Food & Beverage, Payroll, Research, Leadership Development, Social Media, Strategic Planning, Fundraising, Business Planning, Negotiation, Internet Explorer, Gmail, Google Docs, Fine Dining
Education
George Mason University 2015 — 2017
Master's Degree, Public Administration
George Mason University 2010 — 2012
B.S., Public Administration
Northern Virginia Community College 1997 — 2001
Associates Degree, General Studies
Luray High School 1993 — 1996
Mariano's August 2015 - Present
Cogs Enterprises March 2015 - Present
jewel-osco October 2012 - February 2015
Potbelly Sandwich Works September 2010 - July 2012
Durty Nellies West Irish Pub September 2009 - December 2010
Skills
Time Management, Customer Service, Cashiering, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Inventory Management, Teamwork, Retail, Data Entry, Outlook, Social Networking, Facebook, Social Media, Customer Satisfaction, Telephone Skills, Leadership
Education
Northeastern Illinois University 2012 — 2014
Interdisciplinary Studies (General Art, Human Resources Development, Senior
Harper College 2008 — 2009
Associate of Arts (A.A.), Athletic Training/Trainer
Graydon's Crossing December 2011 - Present
Western Michigan University September 2014 - December 2014
Western Michigan University May 2014 - June 2014
Potbelly Sandwich Works December 2009 - September 2010
Skills
Microsoft Office, Communication, Occupational Therapy, Hospitality Management, Customer Service, Time Management, CPR Certified, PowerPoint
Education
Western Michigan University 2013 — 2015
Master's of Science, Occupational Therapy/Therapist
Grand Valley State University 2005 — 2008
Bachelor's degree, Hospitality Administration/Management
Screen Printer September 2011 - Present
The Market March 2015 - Present
Jacks Surfboards May 2015 - August 2015
Biltmore Country Club May 2011 - September 2011
LIDS Sports Group September 2010 - April 2011
Potbelly Sandwich Works August 2008 - July 2010
Skills
Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Microsoft Word, Customer Service, Photoshop
Education
University of Wisconsin-Stout 2012 — 2016
Cross-Media Graphics Management
Harper College 2010 — 2012
Graphic Design
Little Caesars Pizza August 2014 - Present
Savers October 2013 - August 2014
Kababji USA November 2012 - October 2013
Au Bon Pain June 2011 - September 2012
Potbelly Sandwich Works June 2008 - June 2011
Cosi January 2007 - June 2008
CEC Entertainment May 1983 - January 2007
Skills
Recruiting, Team Building, Restaurant Management, Talent Management, Restaurants, Hiring, Food & Beverage, Hospitality, Multi-unit, Customer Service, Income Statement, Food Service, Catering, Menu Development, Profit, Food, P&L, Hospitality Management, Multi-Unit
Education
East Carolina University 1984 — 1985
Music Performance
Paul Young Plumbing October 2014 - Present
Potbelly Sandwich Works April 2014 - October 2014
Bub's Burgers and Ice Cream August 2013 - March 2014
Dr. Richard Lawlor March 2007 - December 2012
Education
Franklin University 2011 — 2014
Still in progress, Finance and Financial Management Services, 16
Ivy Tech Community College-Bloomington 2009 — 2010
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Indiana University Bloomington
Indiana University Bloomington
Quicken Loans December 2014 - Present
Potbelly Sandwich Works September 2012 - December 2014
Potbelly Sandwich Works December 2011 - August 2012
Shift Manager September 2010 - December 2011
Skills
Customer Service, Employee Training, Profit Management, Communication, Schedules, Budgets, Sales Management, Staff Development, Staff Retention, Team Leadership, Team Building, Performance Improvement, Performance Appraisal, Store Operations, Profit, Management, Hiring, Inventory Management
Education
Eastern Michigan University 2008 — 2012
Communications
Ferris State University 2006 — 2008
Music Industry Management
Potbelly Sandwich Works June 2013 - Present
DimcoGray Corporation April 2014 - November 2014
DimcoGray Corporation June 2013 - December 2013
Torpedo Factory Art Center September 2012 - January 2013
Torpedo Factory Art Center May 2012 - August 2012
MedImpact September 2008 - July 2010
Marine Corps Community Services: Semper Fit Aquatics May 2007 - September 2007
Skills
PowerPoint, Microsoft Office, Social Media, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Marketing Communications, Access, Social Media Marketing, Press Releases, Marketing, SEO, Online Marketing, Facebook, Editing, Blogging, Social Networking
Education
Eastern Michigan University 2014 — 2016
Bachelor of Science (B.S.), Graphic Design
University of Dayton 2010 — 2013
Bachelor of Arts (BA), Communication and Media Studies
Missoula Community Food Co-op August 2015 - Present
Naf Naf Grill September 2014 - Present
Buffalo Wild Wings May 2014 - September 2014
Pei Wei Asian Diner August 2012 - May 2014
Potbelly Sandwich Works June 2011 - July 2012
Potbelly Sandwich Works April 2008 - June 2011
Skills
Staff Development, Staff Supervision, Staff Management, Food Service, Food Safety, Food Preparation, Culinary Management, Customer Satisfaction, Customer Service, Order Management, Supply Ordering
Education
Harper College 2007 — 2009
Aquinas High Schol 2002 — 2005
Graduation Diploma
Lots and Lots of Love February 2013 - Present
Military April 2010 - Present
Floors to Go January 2013 - March 2013
DoubleTree by Hilton November 2012 - January 2013
Hilton Garden Inn August 2012 - November 2012
Potbelly Sandwich Works January 2012 - March 2012
Nestlé USA May 2011 - December 2011
College Work--Student at UW-Madison March 2011 - May 2011
University of Wisconsin-Madison December 2010 - March 2011
American Eagle Outfitters September 2010 - December 2010
Skills
Organization, Communication, Dependable Team Player, Problem Solving, Computer/Technical..., Flexibility, Adaptability, Skilled Multi-tasker, Leadership Skills, Reliability, Integrity, Superior Work Ethic
Education
Globe University-Woodbury 2013 — 2016
BS Health Fitness Specialist, Health Fitness
University of Wisconsin-Madison 2010 — 2012
Potbelly Sandwich Works July 2014 - Present
The Millard Group February 2014 - July 2014
Target November 2009 - January 2014
Starbucks Coffee Company May 2007 - November 2009
Starbucks Coffee Company March 2003 - May 2007
Starbucks Coffee Company September 2001 - March 2003
State of Washington January 1999 - September 2000
United States House of Representatives September 1997 - January 1999
Skills
Candidate Tracking..., HRIS, Microsoft Office, Increasing Human..., Situational Leadership, Servant Leadership, Succession Planning, Performance Management, Personnel Management, Employee Relations, Onboarding, Talent Management, Benefits Administration, Leadership, Employment Law, Conflict Resolution, Management, Merchandising, P&L Management, Strategy, Profitable Growth, Recruiting, New Hire Orientations, Hiring, Employee Training, Interviews, Talent Acquisition, Applicant Tracking..., Strategic Planning, Employee Benefits, FMLA, Coaching, Labor Relations, Leadership Development, HR Policies, Taleo
Education
University of Puget Sound
BA
DePaul University
Certificate
Randolph Tavern June 2014 - Present
Potbelly Sandwich Works October 2013 - April 2015
Buffalo Wild Wings October 2013 - April 2014
Fatpour Tap Works June 2013 - December 2013
Boutique April 2013 - October 2013
Innjoy February 2012 - October 2012
Skills
AutoCAD, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Architectural Design, Sketching, AutoCAD Architecture, Drawing, Architectural Drawings, Cash Management, Supervising Others, Customer Service, Wood Shop, Hand Drafting, Space-planning, Hospitality, Event Planning, Writing, Mathematics
Education
Harrington College of Design 2012 — 2013
Interior Design
International Academy of Design and Technology-Chicago 2010 — 2011
Interior Design
OfficeMax August 2012 - Present
Mobile Madness DJ Service February 2001 - Present
Water Street Brewery January 2012 - March 2012
Buffalo Wild Wings Grill & Bar July 2009 - November 2011
Potbelly Sandwich Works August 2007 - February 2009
Timber Ridge Lodge February 2002 - August 2007
Skills
Word, Excel, Outlook, Micros, Aspect, HSI, Guest Satisfaction, Hospitality, Inventory Management, Food & Beverage, Cost Control, Scheduling, Promotions, Team Building, Time Management, Hotels, Payroll, Purchasing, Local Store Marketing
Education
Gateway Technical College 2004 — 2005
Information Technology
Burlington High School 2000 — 2004
Diploma
RPM Advertising August 2012 - Present
Carmel Catholic High School February 2012 - Present
Groupon April 2012 - August 2012
Red Frog Events August 2011 - January 2012
DePaul University Athletics August 2008 - June 2011
Pangea Educational Development (PED) January 2011 - April 2011
Simply Postcards September 2010 - March 2011
DePaul University August 2008 - June 2010
Windy City HS Hoops, Inc March 2007 - April 2010
Potbelly Sandwich Works May 2007 - September 2009
Skills
Non-profits, Fundraising, Marketing, Leadership, Facebook, Social Media, Marketing Strategy, Entrepreneurship
Education
DePaul University 2007 — 2011
Bachelors of Arts, Advertising, Communication Studies, 3.56
Potbelly Sandwich Works November 2007 - November 2010
Partners in Home Improvement January 2003 - September 2006
Jamba Juice May 2003 - June 2005
Aadus Banc Corp February 2002 - October 2002
Education
Kendall College 2009 — 2010
Culinary
Fremd Highschool 1997 — 2001
Harper College
Hospitality
Cintas May 2014 - Present
Dearborn Heights Water Department July 2012 - May 2014
Building Department April 2011 - June 2012
Potbelly Sandwich Works September 2007 - January 2011
Washtenaw County May 2007 - September 2007
Eastern Michigan University September 2005 - April 2007
Wayne State University June 2003 - August 2005
Skills
Customer Service, Inventory Management, Scheduling, Microsoft Office, Public Speaking, Time Management, Data Entry, Telephone Skills, City Government, Process Scheduler, Human Resources, Training, Social Media, Event Management
Education
Eastern Michigan University 2005 — 2007
Bachelor's, Hotel & Restaurant Management
Wayne State University 2003 — 2005
Communication
Divine Child High School 1999 — 2003
Costco Wholesale August 2014 - Present
Tortillas Tita LLC November 2012 - December 2013
Potbelly Sandwich Works November 2010 - November 2012
Cambridge Apartments/York Properties April 2011 - August 2011
Skills
Strategic Planning, Customer Service, Customer Satisfaction, Customer Experience, Integrity, Communication, Hands-on Training, Cashiering, Skilled Multi-tasker, Group Work, Building Maintenance, Food Service Sanitation, Time Management, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Restaurants
Education
Eastern Michigan University 2013 — 2015
Bachelor’s Degree, Logistics, Materials, and Supply Chain Management, 3.5 cumulative grade point average
Schoolcraft College 2010 — 2013
Associate’s Degree, Business Administration and Management, General, 3.7
Eastern Michigan University
Park Nicollet Health Services November 2014 - Present
Mayo Clinic February 2014 - May 2014
Undergraduate Research March 2014 - 2014
Potbelly Sandwich Works May 2010 - September 2012
Skills
Time Management, Microsoft Excel, PowerPoint, Microsoft Word, Time & Attendance, Customer Service, Organizational..., Outstanding time..., Efficiency, Editing, Exercise Physiology, Group Exercise..., Exercise Prescription, ECG interpretation
Education
Gustavus Adolphus College 2010 — 2014
Bachelor's Degree, Health Fitness
Edina High School 2007 — 2010
365 Retail Markets December 2014 - Present
Potbelly Sandwich Works January 2014 - December 2014
Target February 2010 - September 2013
Target April 2006 - September 2009
Target January 2004 - April 2006
Skills
Store Management, Retail, Recruiting, Employee Relations, Leadership, Talent Management, Leadership Development, Human Resources, Facilities Management, Vendor Management, Strategic Planning, Driving Results, Performance Management, Succession Planning, Customer Service, Expense Management, Collaborative Problem..., Operational Execution, Management, Strategic Hiring, Training and Development, Root Cause Problem..., Staff Retention, Labor Relations, Cross-functional Team..., Multi-Unit Management, Benefits Administration, Regulatory Compliance, Behavioral Interviewing, Employee Engagement, Business Partner Support, District Management, Employee Recognition, Training & Development
Education
Grand Valley State University 1999 — 2003
BBA, Management & Human Resources, 3.73
IBM November 2010 - Present
Potbelly Sandwich Works March 2007 - October 2010
Fannie May Confections Brands Inc. January 2006 - January 2007
Toys R Us October 2006 - December 2006
Bennigans July 2006 - September 2006
Ponderosa Steakhouse September 2001 - June 2005
Skills
SAP R/3, ClearQuest, Informatica, Visio, Rational Quality Manage, Tririga, Manual Testing, Testing, User Acceptance Testing, Datastage, Technical Writing, IBM AS/400, BMC Remedy, ALM, Quality Center, Training, Requirements Analysis, Software Documentation, Software Development, SDLC, Leadership, Integration, Customer Service
Education
DeVry University 2006 — 2010
Bachelor of Science, Game and Simulation Programming
Devry University 2006 — 2010
Bachelors, Game and Simulation Programming
Potbelly Sandwich Works January 2010 - November 2013
Terra Nova Financial LLC January 2008 - January 2010
Inforte July 2004 - November 2007
Skills
Accounting, Budgets, Customer Service, Finance, Financial Analysis, Financial Reporting, Team Building, Microsoft Excel, Forecasting, Equities, Sales, Strategic Planning
Education
DePaul University 1999 — 2003
Potbelly Sandwich Works Interior DesignerGenslerJanuary 2004 - April 2007
Education
Harrington College of Design 2001 — 2004
Curriculum Associates April 2015 - Present
Monster November 2008 - April 2015
Potbelly Sandwich Works January 2008 - October 2008
Navteq Corporation February 2007 - January 2008
Expedia October 2005 - February 2007
Wild Oats Markets June 2002 - October 2005
Wideforce Systems May 2001 - June 2002
Gap Inc. October 1997 - August 2000
Nicor Gas July 1995 - October 1997
Skills
Forecasting, Accounting, Financial Analysis, Financial Reporting, Financial Modeling, Microsoft Excel, Data Mining, Corporate Budgeting, Hyperion Enterprise, Brio Query, Cross-functional Team..., Budgets, Variance Analysis, Analytics
Education
University of Colorado Boulder - Leeds School of Business 2000 — 2002
MBA, Finance and Operations
DePaul University 1991 — 1995
BS, Accounting
Potbelly Sandwich Works October 2012 - Present
POTBELLY SANDWICH SHOP September 2005 - October 2012
POTBELLY SANDWICH SHOP June 2004 - September 2005
Biaggi's Ristorante Italiano September 1999 - May 2004
Jumer Hotels May 1996 - September 1999
Skills
Multi-unit, Recruiting, Hospitality, Team Building, Food Safety, Hospitality Management, Coaching, Hiring, Food, Restaurants, Restaurant Management, Profit, Food Service, Income Statement, Multi-Unit, P, Inventory Management, Food, Catering
Education
Eastern Illinois University
Graffic Design
Potbelly Sandwich Works September 2011 - Present
Wildflower Advertising, Inc. June 2004 - September 2011
DDB 1991 - 2004
Education
DePaul University 2007 — 2011
Master of Education (M.Ed.), Secondary Education and Teaching
University of Illinois at Urbana-Champaign 1983 — 1987
Bachelor of Science in Advertising
Potbelly Sandwich Works September 2013 - Present
DESMAN Associates February 2013 - September 2013
Newmark Grubb Knight Frank August 2008 - November 2012
Hyatt Corporation October 2007 - August 2008
Baum Realty Group 2005 - 2007
Skills
Real Estate, Investment Properties, Property Management, Real Estate Transactions, Leases, Disposition, Tenant, Landlord, Real Estate Development, CRM, Brokerage, Location Intelligence, Shopping Centers, Business Development, Real Estate Financing, Market Analysis, Management, Real Estate Economics, Corporate Real Estate, Commercial Real Estate, Landlords, Lease Administration, Asset Management, Marketing
Education
University of Illinois at Chicago 1999 — 2004
BA, Economics
Harper College 2004 — 2005
Paralegal Certificate
Essendant September 2014 - Present
Potbelly Sandwich Works January 2014 - September 2014
Walgreens July 2012 - January 2014
Walgreens April 2010 - July 2012
Walgreens May 2008 - April 2010
Reifler-Sharps-Schuetz, Ltd September 2007 - May 2008
Skills
General Ledger, Financial Analysis, Microsoft Word, Financial Accounting, Accounts Payable, Account Reconciliation, Access, Accounts Receivable, Internal Controls, Forecasting, Accounting, Software Documentation, Microsoft Excel, Tax, Research, Financial Reporting, Payroll, Tax Returns, Auditing
Education
DePaul University 2004 — 2007
Potbelly Sandwich Works October 2014 - Present
The Marshall Free House June 2014 - September 2014
Zoes Kitchen February 2011 - June 2014
Zoes Kitchen May 2010 - February 2011
Jason's Deli August 2007 - May 2010
Grimco, Inc. December 2004 - August 2007
Skills
Customer Satisfaction, Customer Service, Inventory Management, Management, P, Recruiting, Sales
Education
Elon University 2000 — 2004
Bachelor's degree, Business Administration and Management, General
Potbelly Sandwich Shops November 2012 - Present
Potbelly Sandwich Works October 2007 - November 2012
Blockbuster July 2002 - October 2007
Clark Retail Enterprises 1996 - 2002
Skills
Retail, Restaurants, Profit, Leadership, Inventory Management, Multi-unit, Store Management, Multi-Unit Management, Loss Prevention, Merchandising, Sales, Income Statement, Team Building, Hiring, Inventory Control, P, Multi-Unit
Education
DePaul University 1986 — 1990
BS, Marketing
Baird & Warner April 2015 - Present
Starbucks August 2011 - Present
Potbelly Sandwich Works June 2011 - March 2012
Skills
Cashiering, Catering, Customer Satisfaction, Customer Service, Event Planning, Interviews, Leadership, Sales, Microsoft Office, Social Media, Social Networking, Time Management, Training
Education
DePauw University
Bachelor of Arts (B.A.), French Language and Literature; English Literature and Philosophy, 3.8/4.0
736 N Clark Corp August 2013 - Present
Live Nation 2012 - Present
Potbelly Sandwich Works 2006 - 2008
Lettuce Entertain You Restaurants 2003 - 2006
TP Productions Miami 1998 - 2003
Cheesecake Factory December 1995 - December 1998
Skills
Food, Restaurants, Sales, Catering, Management, Training, Event Management, Marketing, Retail, Marketing Strategy, Public Relations, Income Statement, Budgets, Forecasting, Food & Beverage, Analysis, Hospitality
Education
DePaul University
BA, Marketing/Communications
7-Eleven October 2012 - Present
Ritchie International Branded Resource Group, Inc January 2011 - Present
Four Seasons Hotels and Resorts August 2012 - October 2012
Four Seasons Hotels and Resorts July 2011 - February 2012
Subway November 1989 - February 2009
Potbelly Sandwich Works December 2007 - July 2008
California Tortilla January 2007 - November 2007
Subway March 1995 - December 2006
Skills
Hospitality, Hospitality Management, Event Management, Revenue Analysis, Cost Control, Hospitality Industry, Budgets, Resorts, Food & Beverage, Project Planning, Project Management, Restaurants, Contract Negotiation, Franchising, Restaurant Management, Hiring, Negotiation, Food Service, Food, Profit, Customer Service, Menu Development, Income Statement, Property Management, Facilities Management, New Business Development, Trade Shows
Education
Florida State University
Potbelly Sandwich Works February 2013 - July 2014
Servizio Corporation October 2012 - January 2013
ME & Ollie's November 2009 - August 2012
Grove Winery June 2008 - August 2009
Kennedy School of Government January 2007 - February 2007
Foreign Accents May 2006 - August 2006
Skills
Winemaking, Event Management, Customer Service, Event Planning, Research, Food & Beverage, Inventory Management
Education
Guilford College 2004 — 2008
BA, History
Potbelly Sandwich Works June 2013 - Present
Potbelly Sandwich Works August 2004 - June 2013
Skills
Restaurant Management, Restaurants, Food & Beverage, Food Service, Catering, ServSafe, Food, Customer Service, Food Safety, Income Statement, Inventory Management
Education
DePaul University
Bachelor's degree, Business Management
Accenture Federal Services January 2011 - Present
Kratz, Quintos & Hanson, LLP. May 2008 - December 2010
Potbelly Sandwich Works August 2007 - May 2008
The Falls Hardware December 2005 - August 2006
Skills
Unix, Oracle, PL/SQL, Visual Basic, Windows, VMware, Microsoft Office, Computer Hardware, Wireshark, Operating Systems, Analysis, Ubuntu, Security, Troubleshooting, Helix, GoldenGate, AutoIt, VMware Workstation, OSSEC, Snort, Databases, Microsoft Expressions, VMware Player, Informatica..., Large Scale System..., SQL, Visio
Education
George Mason University 2011 — 2013
Masters, Computer Forensics
George Mason University 2006 — 2010
Bachelors, Information Technology
JVM Realty Corporation August 2010 - Present
Van Ru Credit Corporation October 2009 - May 2010
Medical Staffing Network October 2007 - June 2009
Potbelly Sandwich Works May 2006 - September 2007
Skills
Inventory Management, Microsoft Office, Hiring, Customer Relations, Research, Accounts Receivable, Customer Service, Accounting, Spreadsheets, Training, Outlook
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Accounting
Dominican University 2004 — 2005
Graduate School of Business MBA, Mathematics
St. Norbert College 2001 — 2003
BA Arts, Mathematics, Business Administration
Potbelly Sandwich Works August 2006 - Present
Farmers Insurance January 2005 - August 2006
Red Lobster May 1994 - January 2005
Skills
Franchising, Multi-unit, Restaurants, Hospitality, Food, Food, Leadership, Inventory Management
Education
Eastern New Mexico University 1991 — 1996
Accounting/Sociology
Walgreens June 2012 - May 2015
Minnesota State University, Mankato August 2011 - May 2013
Minnesota State University, Mankato August 2011 - May 2012
Potbelly Sandwich Works January 2008 - July 2011
Skills
Public Speaking, Microsoft Office, Research, Teaching, Customer Service, Higher Education, PowerPoint, Editing, Social Media, Sales, Event Planning, Facebook, Leadership, Teamwork, Organization, Communication
Education
Minnesota State University, Mankato 2011 — 2015
Master of Arts (M.A.), Communication
Northern Illinois University 2008 — 2011
Bachelor of the Arts, English
Northern Illinois University 2008 — 2011
Bachelor of the Arts, Communication
Harper College 2004 — 2008
Associate of the Arts, English and Communication
District of Columbia Public Schools (DCPS) May 2014 - Present
Burger King Corporation September 2011 - April 2014
Kyma Technologies August 2010 - April 2011
Potbelly Sandwich Works December 2007 - August 2010
Snow Dreams Sno Cones March 2006 - August 2010
Skills
Supply Chain, Sales, Marketing, Event Planning, Team Building, Microsoft Excel, Training, PowerPoint, Customer Service, Microsoft Office, Inventory Management, Facebook, Advertising, Strategic Planning, Social Media Marketing, Restaurants, Leadership, Management, Strategy, Marketing Strategy, Human Resources, Coaching, Hospitality, Recruiting, Food Service, Employee Training, Food, Employee Relations, Food, Catering, Budgets, P&L, Restaurant Management
Education
University of Phoenix 2009 — 2010
Masters, Business Administration, 3.6
Gardner-Webb University 2002 — 2005
BS, Sports Management
South Cobb High School 1996 — 2001
Colonial Cafe and Ice Cream July 2012 - Present
Boston Market March 2010 - July 2012
Potbelly Sandwich Works 2005 - 2009
Bakers Square 1995 - 2002
Skills
Inventory Management, Time Management, Restaurant Management, Restaurants, Customer Service, Menu Development, Food Service, PowerPoint, Income Statement, Food & Beverage, Hospitality, Microsoft Excel, Multi-unit
Education
Elgin Community College
Marketing
Potbelly Sandwich Works May 2014 - Present
Cosi October 2012 - May 2014
Fox Associates, Inc. June 2011 - July 2012
Skills
Microsoft Excel, Accounting, Microsoft Word, Microsoft Office, Sales & Use Tax, Oracle, Outlook, General Ledger, Account Reconciliation, Bank Reconciliation, Accounts Payable, Accounts Receivable, Bookkeeping, Financial Accounting, Income Tax, Tax
Education
DePaul University 2008 — 2012
Bachelor's degree, Accounting
Self Employed September 2008 - Present
MiVote.org June 2012 - September 2012
Urban Science May 2011 - February 2012
Potbelly Sandwich Works September 2008 - April 2011
Skills
Graphic Design, PowerPoint, Microsoft Office, Windows, Outlook, Visio, Computer Hardware, Access, Visual Basic, Customer Service, IT Operations, Microsoft Word, Data Entry, Time Management, Microsoft Excel, Nonprofits, Community Outreach, Public Speaking
Education
University of Michigan-Dearborn 2010 — 2014
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies, Senior
Henry Ford Community College 2008 — 2010
Music Education / Performance / Composotion
New Balance February 2011 - Present
Potbelly Sandwich Works May 2010 - May 2011
New Main Clothing Store May 2007 - May 2010
Skills
Computer Literate, Spanish, Travel
Education
University of Maryland University College 2010 — 2013
Bachelor of Arts, Business Administration
Dutchess Community College 2008 — 2009
Potbelly Sandwich Works October 2006 - Present
Davis & Davis Interior Design April 2012 - August 2012
Skills
AutoCAD, Revit, Adobe Creative Suite, SketchUp
Education
Lawrence Technological University 2009 — 2013
Interior Architecture, Senior
Henry Ford Community College 2007 — 2009
Architecture
Governors State University October 2013 - Present
South Suburban College October 2008 - September 2012
Potbelly Sandwich Works July 2006 - June 2007
IL Department of Rehabilitition Service February 2005 - August 2005
Target October 2003 - January 2005
Loan Arranger Morg. June 2001 - March 2002
Skills
CNA certificate, Customer Service, Filing, Telephone Skills, Food, Restaurants, Teaching, PowerPoint, Public Speaking, Research, Microsoft Word, Microsoft Office, Critical Thinking, Data Entry
Education
Governors State University 2013 — 2015
B.A Health Adminstration, Health Adminstration
South Suburban College 2008 — 2012
Associate, Science
Chicago Vocational Career Academy 1997 — 2001
High School Diploma, Performing Arts
Multicultural Greek Council (MGC) July 2009 - May 2010
Alpha Delta Chapter, La Unidad Latina, Lambda Upsilon Lambda Fraternity, Inc. April 2008 - May 2010
The Container Store July 2009 - February 2010
Hispanic Student Association May 2008 - May 2009
Potbelly Sandwich Works September 2007 - August 2008
Mary's Center June 2006 - August 2008
Education
George Mason University 2007 — 2011
Bachelor of Science (BS), Psychology
Potbelly Sandwich Works May 2015 - Present
Target June 2014 - April 2015
Target June 2013 - August 2013
Staples March 2011 - June 2012
Bridgewater College Post Office August 2010 - February 2011
Just Fitness for Kids May 2008 - August 2008
Skills
Proficient Communicator, Leadership, Writing, Customer Service, Critical Thinking, Time Management, Public Speaking, Sales, Social Media, Research, Microsoft Word, Customer Satisfaction, Organization, Social Networking, Analysis
Education
George Mason University 2011 — 2014
Bachelor of Arts (B.A.), History, 3.89
Lil' Bean Machine February 2013 - Present
Potbelly Sandwich Works May 2009 - January 2013
Jamba Juice June 2008 - February 2009
Borders December 2006 - June 2008
Skills
Management, Team Leadership, Imagination, Creativity, Looking At the Big..., Communication, Problem Solving, Cash Management, Inventory Management, Food Service, Time Management, Inventory Control, Customer Service, Retail, Loss Prevention, Event Planning
Education
Heartland Community College 2010 — 2013
associates degree
B. F. Saul Company Hospitality Group May 2015 - Present
P.F. Chang's China Bistro November 2013 - May 2015
Lebanese Taverna Group May 2011 - November 2013
P.F. Chang's China Bistro February 2008 - May 2011
Potbelly Sandwich Works June 2007 - February 2008
Education
George Mason University 2003 — 2007
Bachelor of Science (BS)
NorthShore University HealthSystem 2012 - Present
Potbelly Sandwich Works 2011 - 2012
Lou Malnati's 2007 - 2011
Skills
Hospitals, Nursing, BLS, Patient Safety, Inpatient, Healthcare, Healthcare Management, Medical/Surgical, Acute Care, EMR, Epic Systems, Medication..., Patient Advocacy, Cpr Certified, Nursing Education, Vital Signs, Patient Education, Direct Patient Care, EKG, Telemetry, Medical Terminology, Quality Patient Care, Elder Care, Health Promotion, Medical-Surgical
Education
Northern Illinois University 2009 — 2011
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Elgin Community College 2006 — 2008
Associate's degree
Potbelly Sandwich Works February 2013 - Present
Champagne Luxe 2010 - 2012
The House of Blues April 2007 - September 2008
Crystal's Pizza and Spaghetti Palace 2005 - 2007
Jeramia's Bar and Grill 2003 - 2005
Main Street Cafe 2002 - 2003
The House of Blues 2000 - 2001
Alaska Sightseeing Cruise West 1997 - 2000
Skills
Food Safety, Culinary Skills, HACCP, Menu Development, Food Service, Food Industry, Cooking, Catering, Cuisine, Recipes, Food & Beverage
Education
El Centro College 1990 — 1992
Potbelly Sandwich Works March 2010 - Present
Potbelly Sandwich Works February 2007 - March 2010
Education
Northern Illinois University 2010 — 2014
Undergraduate, Electrical and Electronics Engineering
Harper College
Potbelly Sandwich Works March 2007 - Present
Mather LifeWays September 2004 - September 2006
Skills
Call Centers, Customer Service, Customer Satisfaction, Management, Retail, Multi-line Phone, Receptionist Duties, Filing, Office Administration
Education
East-West University 2006 — 2008
Liberal Arts and Sciences/Liberal Studies
Evanston Township Highschool 2001 — 2005
Diploma, General Studies
Vertical Endeavors August 2015 - Present
Potbelly Sandwich Works May 2015 - August 2015
Education
DePaul University 2015 — 2018
University of Colorado Boulder 2014 — 2014
Saint Ignatius College Prep 2010 — 2014
Arborscape LLC April 2009 - Present
Panera Bread June 2003 - August 2009
Potbelly Sandwich Works August 2007 - April 2009
Skills
Customer Service, Management, Microsoft Office, Sales, Strategic Planning, Leadership, Project Management, Marketing, New Business Development, Microsoft Excel, Team Building, Marketing Strategy, Negotiation, Budgets, Training, Microsoft Word, Business Development, Public Speaking, Sales Management, Business Strategy, PowerPoint, Account Management, Event Planning, Coaching, Operations Management, Project Planning, Small Business
Education
Eastern Michigan University 2012 — 2017
Bachelor of Technology (B.Tech.), Mechanical Engineering Related Technologies/Technicians
Eastern Michigan University 1998 — 2002
Bachelor's degree, Business/Commerce, General
Potbelly Sandwich Works April 2014 - Present
Potbelly Sandwich Works July 2012 - Present
George Mason University May 2011 - August 2011
ASSIP June 2009 - August 2010
Skills
Restaurant Management, Restaurants, Customer Service, Food Service, Multi-unit, Food & Beverage, Time Management, Employee Relations, Recruiting, Hospitality, Training, Hiring, Microsoft Office, Succession Planning, Employee Training
Education
George Mason University 2010 — 2014
Bachelor's degree, Economics
Osbourn Park Highschool 2006 — 2010
Advance Studies Diploma
SMS Assist, L.L.C. July 2015 - Present
Cosi March 2010 - June 2014
Cosi April 2007 - March 2010
Potbelly Sandwich Works January 2005 - April 2007
Potbelly Sandwich Works August 2002 - January 2005
Skills
Restaurant Management, Catering, Hospitality, Customer Service, Food, Hiring, Food
Education
Henry Ford Community College 1995 — 2000
Associate of Arts and Sciences (A.A.S.)
Potbelly Sandwich Works January 2012 - May 2014
Men's Wearhouse August 2007 - January 2011
Men's Wearhouse January 1997 - August 2007
Skills
Inventory Control, Retail, Customer Service, Microsoft Office, Management, Microsoft Word, Leadership, Coaching, CRM, Store Management, Training, Strategic Planning, Project Management, Recruiting and Staff..., Men's Clothing, Hardlines, Team Selling, Client Management, Sales Training, Men's Furnishings, Action Plan Development, Performance Management, Disciplinary Protocol, Fresh and Packaged Foods, Men's Sportwear, Retail Operation, Public Relations, Rental Operations, New Market Development, Human Resource...
Education
Fisk University 1983 — 1987
Bachelor of Science (BS), Sociology
Georgia Institute of Technology August 2015 - Present
The Lane Construction Corporation May 2015 - August 2015
The Lane Construction Corporation May 2014 - August 2014
Potbelly Sandwich Works February 2010 - August 2012
Jacobs May 2012 - July 2012
Skills
Microsoft Excel, Surveying
Education
Georgia Institute of Technology 2012 — 2016
Bachelor’s Degree, Civil Engineering, 4th Year
Washington-Lee 2009 — 2012
High School