Randolph Brooks Federal Credit Union
Randolph-Brooks Federal Credit Union is a credit union headquartered in Live Oak, Texas, chartered and regulated under the authority of the National Credit Union Administration. Customer service: 1 (800) 580-3300 Headquarters: Live Oak, TX CEO: Christopher W. O'Connor (Jan 2013–) Founded: 1952 Corporate secretary: Barbara Heyward Subsidiaries: RBFCU Services LLC, Central Texas Catholic Credit Union
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Randolph Brooks Federal Credit Union Employees
Randolph Brooks Federal Credit Union September 2012 - December 2014
Firstbank Southwest June 2011 - August 2012
First Citizens' Federal Credit Union September 2010 - June 2011
Mesquites Bar & Grill June 2009 - December 2009
Cracker Barrel May 2008 - September 2008
Skills
Customer Service, Banking, Loans, Payments, Time Management, Commercial Banking, Credit Analysis, Consumer Lending, Cross Selling
Education
Texas Tech University 2008 — 2010
Business, Management, Marketing, and Related Support Services
Texas State University 2007 — 2007
Business Administration and Management, General
George West High School 2003 — 2007
Randolph Brooks Federal Credit Union October 2012 - Present
UnitedHealth Group February 2010 - August 2012
Texas Guaranteed Student Loan Company May 2009 - February 2010
Jackson Walker L.L.P. June 2007 - April 2009
Cox Smith August 2003 - May 2007
Skills
Corporate Governance, Securities, Corporate Finance, Transactional Law, Legal Research, Legal Writing, Legal Advice, General Corporate..., Outside General Counsel, Compliance, Employment Law, Mergers & Acquisitions, Contract Negotiation, Enterprise Risk..., Business Continuity..., Internal Audit, Credit Unions, Financial Institutions, Corporate Law, Intellectual Property, Information Technology, Data Security, Data Privacy
Education
University of Iowa College of Law 2000 — 2003
Doctor of Law (JD), Law
Texas Christian University 1996 — 2000
BA, Political Science
Randolph Brooks Federal Credit Union November 2014 - Present
Centennial Bank – Your bank for generations. February 2014 - August 2014
Texas Tech University May 2013 - November 2013
U.S. House of Representatives January 2013 - May 2013
Skills
Public Relations, Event Planning, Research, Microsoft Excel, PowerPoint, Public Policy, Marketing, Social Media, Market Research, Teamwork, Public Speaking, Advertising, Public Administration, Strategic Communications, Credit Analysis, Financial Statements, Risk Assessment, Financial Reporting, Community Building, Tax Accounting, Data Analysis, Financial Analysis, Fundraising, Customer Service, Media Relations, Photoshop, Commercial Lending, Commercial Banking, Commercial Real Estate, Business Valuation, Real Estate, SAS, Salesforce.com, Adobe Photoshop, WordPress, Qualtrics, Sales, Statistical Data..., Cash Flow Forecasting, Financial Modeling, Loan Origination, Key Performance..., SQL, Financial Accounting, GAAP, Regulatory Compliance, Financial Regulation, Loans, Auditing, Credit Unions
Education
Texas Tech University - Rawls College of Business 2011 — 2013
Master of Business Administration (M.B.A.), Business/Commerce, General, 3.20
Texas Tech University - Rawls College of Business 2011 — 2012
Graduate Certificate, Leadership, 3.75
Texas Tech University 2008 — 2010
BA, History, English Minor, 3.0
USAA July 2012 - Present
Randolph Brooks Federal Credit Union July 2010 - July 2012
Skills
Office 2010, Microsoft Office 2007, Microsoft Word, Microsoft Excel, Windows 7, Sales, Phone Etiquette, Multi-line Phone, Phone Banking, Investment Banking, Property & Casualty..., Opera, Collaboration, Communication Skills, Quality Assurance, Written & Verbal..., Cross Selling, Call Centers, Training, Deposits, Microsoft Office, Leadership, Team Building
Education
Texas State University-San Marcos 2006 — 2011
Bachelor of Arts (B.A.), Voice and Opera, cumulative 4.0
Hewlett-Packard June 2014 - Present
Texas Tech University August 2012 - Present
Texas Tech University September 2010 - Present
Texas Tech University January 2012 - May 2012
Texas Tech University January 2012 - May 2012
Medtronic June 2010 - August 2010
Texas Tech University October 2009 - May 2010
Denison Industries July 2009 - July 2009
Texas State University January 2009 - July 2009
Randolph Brooks Federal Credit Union December 2006 - January 2009
Skills
Industrial Engineering, Human Factors, Research, User-centered Design, Cognitive Engineering, Decision-making, Eye Tracking, Project management, Ergonomics, High Performance Work..., Process Improvement, Pay Close Attention to..., Organized self-starter, Highly motivated..., Morae, Cortex 3D, AutoCAD, Minitab, Microsoft Office, Adobe Acrobat, Autodesk Inventor, Usability Engineering, Inventor, Project Management, Design of Experiments, Simulations, Arena Simulation..., Lean Manufacturing, Task Analysis, Experimental Design, Human Computer..., Statistics
Education
Texas Tech University 2011 — 2014
Doctor of Philosophy (Ph.D.), I.E. Human Factors Engineering
Texas Tech University 2009 — 2010
M.S., Ergonomics and Human Factors Engineering
Texas State University-San Marcos 2007 — 2009
B.S., Industrial Engineering
Randolph Brooks Federal Credit Union October 2014 - Present
Foreclubs.com July 2011 - Present
BSG Billing Services Group August 2005 - May 2012
SecureInfo, a Kratos Company March 2002 - May 2005
Skills
Product Management, Start-ups, Sales Management, New Business Development, Business Development, Sales, E-commerce, Business Strategy, Customer Service, Product Marketing, Strategic Planning, Mobile Devices, Negotiation
Education
The University of Texas at San Antonio
Randolph Brooks Federal Credit Union December 2011 - Present
Kiser Realty February 2001 - December 2011
Skills
Real Estate, Foreclosures, First Time Home Buyers, Relocation, REO, Investors, New Home Sales, Short Sales, Buyer Representation, Residential Homes, Sellers, Referrals, Listings
Education
The University of Texas at Austin 1979 — 1983
Bachelor of Business Administration (BBA), Marketing
MacArthur High School
MacArthur High School
Randolph Brooks Federal Credit Union March 2014 - Present
Randolph Brooks Federal Credit Union July 2009 - February 2014
Randolph Brooks Federal Credit Union July 2007 - June 2009
Randolph Brooks Federal Credit Union November 2003 - June 2007
Randolph Brooks Federal Credit Union January 2003 - October 2003
Randolph Brooks Federal Credit Union January 2001 - December 2002
Longhorn Dental September 2000 - December 2000
Skills
Management, Customer-focused, Banking, Hands-on leader, Goal Oriented, Consumer Lending, Training, Credit, Coaching, Youth Mentoring, Problem Solving, Non-profit Volunteer, Team Building, Sales Management, Customer Service, Cash Management, Credit Unions, Sales, Leadership, Loans, Process Improvement
Education
Southwest Texas State University 1995 — 1999
Bachelor of Science (B.S.), Interdisciplinary Studies, Summa Cum Laude
Randolph Brooks Federal Credit Union October 2014 - Present
Randolph Brooks Federal Credit Union September 2012 - October 2014
First Book September 2013 - June 2014
Starbucks July 2011 - August 2012
Best Buy July 2009 - July 2010
Skills
Customer Service, Customer Experience, Customer Satisfaction, Customer Oriented, Customer Retention, Microsoft Office, Mathematics, Materials Management, Report Writing, Research, Resume Writing, Achieving Results, Determination, Social Networking, Social Media, Social Skills, Personality, Highly personable, Organization, Organizational Structure, Organizational Behavior, Multi Tasking, Slightly bilingual, Supervisory Experience, Highly motivated..., Great Motivator, Positive Work..., Positive Team Player, Problem Solving, Collaborative Problem..., Leadership, Higher Education, Genuine, Social Media Marketing, Teamwork, Team Building, Goal Oriented, Credit Unions, Volunteering, Interpersonal..., Employee Training, Conflict Resolution, Pinterest, Constant Contact, Self-driven, People Skills, Organization, Creative Solutions, Member Relations, Cross Selling
Education
The University of Texas at San Antonio 2010 — 2014
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
James Madison High School 2006 — 2010
High School Diploma
Tesoro January 2013 - Present
University of the Incarnate Word January 2012 - Present
Tesoro December 2010 - January 2013
Tesoro September 2007 - December 2010
Randolph Brooks Federal Credit Union January 2007 - May 2007
Hollywood Park Automotive (Shell) August 2004 - May 2007
Skills
SAP, Process Improvement, Business Process..., Management, Leadership, Project Management, Data Analysis, Business Analysis, Strategic Planning, Business Process, SAP R/3, Change Management, Business Intelligence, Financial Analysis, Business Technology..., Organizational..., Oil & Gas Industry, SAP ERP, Analysis, Salesforce.com, Marketing, CRM, Sales Operations, Marketing Operations, Lean Six Sigma
Education
University of the Incarnate Word 2008 — 2010
MBA, Business Administration
The University of Texas at San Antonio 2003 — 2007
BBA, Business Management
Mint Physician Staffing June 2015 - Present
Independent Accounting Consultant August 2014 - May 2015
Kforce September 2013 - July 2014
Randolph Brooks Federal Credit Union March 2010 - August 2013
Office of the President-Texas State University August 2008 - February 2010
Skills
Customer Service, Account Management, Sales, Public Speaking, Marketing, Business Development, Fundraising, Analysis, Customer Satisfaction, Leadership, Management, Building Relationships, Accounts Payable, SPSS, Financial Analysis, SAP, Spanish, Data Analysis, Establish & Maintain..., Donor Relationship..., Donor Development, Event Planning, Marketing Research, Teamwork, Sales Experience, Employee Training, Emergency Procedures, AS400 system, Ethical Leadership, Team Building, Cold Calling, Sales Process, Outlook, Customer Experience, Process Improvement, Microsoft Excel, Marketing Strategy
Education
Texas State University-San Marcos 2007 — 2011
Bachelor's Degree of Business Administration, Management, Marketing
New Mexico State University-Carlsbad 2005 — 2007
Associate's Degree of Pre-Business, Marketing
Fiserv March 2014 - Present
EZCORP June 2013 - March 2014
Tesoro February 2012 - June 2013
Randolph Brooks Federal Credit Union June 2010 - April 2012
Randolph Brooks Federal Credit Union August 2009 - June 2010
Randolph Brooks Federal Credit Union January 2009 - June 2009
Skills
Internal Audit, Auditing, Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Analysis, Process Improvement, IT Audit, Accounting, Data Analysis, Risk Assessment, Financial Risk, Access, SAP, SOX Compliancy, Python, SQL, HTML5, CSS, JavaScript
Education
The University of Texas at San Antonio
Bachelors, Business Administration - Finance
Randolph Brooks Federal Credit Union February 2015 - Present
Best Buy 2013 - December 2014
Best Buy Mobile May 2011 - March 2013
Grand Portage Casino August 2010 - April 2011
Moondance Coffeehouse September 2009 - April 2010
Skills
Mobile Devices, Customer Service, Solution Selling, Website Updating, Coaching, Blogging, Social Networking, Sales, Retail, Blackberry, Wireless Networking
Education
The College of St. Scholastica 2007 — 2009
N/A, Computer Science
Randolph Brooks Federal Credit Union May 2012 - Present
DHI Mortgage March 2010 - April 2012
Wachovia July 2007 - November 2009
University of Houston December 2006 - March 2007
Smart Financial Credit Union August 2004 - December 2006
Skills
Loan Origination, Process Improvement, Loans, Mortgage Lending, USDA, FHA, Consumer Lending, Credit, Mortgage Banking, Credit Analysis, FHA financing, Refinance, Banking, Customer Service, Residential Mortgages, Mortgage Underwriting
Education
University of Houston, C.T. Bauer College of Business 2002 — 2004
MBA, International Business
The University of Texas at Austin 1997 — 2001
BS, Nutrition
Randolph Brooks Federal Credit Union October 2014 - Present
Randolph Brooks Federal Credit Union February 2013 - October 2014
Randolph Brooks Federal Credit Union April 2003 - February 2013
Skills
Banking, Credit, Loans, Process Improvement, Customer Service, Call Centers, Microsoft Office, Microsoft Excel, Credit Analysis, Analysis, Customer Satisfaction, Business Analysis, Leadership, Risk Management, ACH
Education
The University of Texas at San Antonio 2009 — 2013
Bachelor of Business Administration (B.B.A.), Management
Randolph Brooks Federal Credit Union May 2015 - Present
Randolph Brooks Federal Credit Union June 2014 - May 2015
Wells Fargo December 2013 - June 2014
Wells Fargo August 2012 - December 2013
Holiday Inn Express January 2012 - August 2012
Skills
Banking, Credit, Leadership, Sales, Retail Banking, Loans, Customer Service, Consumer Lending, Cross Selling, Teamwork, Team Building, Microsoft Office
Education
The University of Texas at San Antonio 2013 — 2016
Bachelor of Business Administration (B.B.A.), Human Resources Management, Current GPA: 3.36
Randolph Brooks Federal Credit Union
Skills
Banking, Leadership, Credit, Customer Service, Team Building, Training, Credit Analysis, Customer Satisfaction
Education
Texas State University
Criminal Justice/Law Enforcement Administration
Pixcelation Entertainment May 2014 - Present
Gamer Fit Nation August 2014 - December 2014
Subway December 2013 - February 2014
Boysville, Inc. August 2010 - May 2013
Randolph Brooks Federal Credit Union August 2009 - June 2010
Skills
Technical Writing, English Literature, Copy Editing, Journalism, Research, Editing
Education
The University of Texas at San Antonio 2010 — 2015
English and Professional Writing
Easter Seals Inc. November 2014 - Present
RBFCU May 2014 - November 2014
Randolph Brooks Federal Credit Union November 2012 - May 2014
Levi Strauss & Co. July 2008 - November 2010
Skills
Customer Service, Leadership, Supervisory Skills, Volunteering, Team Building, Receptionist Duties, Cash Management, Cash Handling Experience, High Level Of...
Education
Texas State University-San Marcos
Bachelor's degree, Business Administration, Family Child Development, Health Administration
Randolph Brooks Federal Credit Union August 2014 - Present
Best Buy August 2013 - August 2014
Z Gallerie July 2011 - May 2013
San Antonio Current January 2012 - February 2013
Starbucks August 2008 - March 2010
Sushi Zushi of Texas, LLC February 2008 - August 2008
American Eagle Outfitters November 2006 - February 2008
Skills
Ap Style, Copy Editing, Fact-checking, Blogging, Digital Photography, Press Releases, Audacity, iMovie, HTML, CSS, Dreamweaver, Photoshop, InDesign, Facebook, Twitter, Tumblr, Instagram, Spanish, AP Style
Education
Texas A&M University-San Antonio 2014 — 2016
Master of Business Administration (MBA), Finance
Texas State University-San Marcos 2011 — 2013
Bachelor of Arts (BA), Mass Communication-Journalism, Spanish
Morningside Ministries June 2014 - Present
St. Juste Management Corporation November 2013 - June 2014
Randolph Brooks Federal Credit Union August 2009 - October 2013
UTHSCSA May 2005 - July 2009
Skills
Employee Benefits, Benefits Administration, HRIS, FMLA, Microsoft Office, Open Enrollment, Voluntary Employee..., Human Resources, Payroll, Recruiting, PeopleSoft, Training
Education
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Randolph Brooks Federal Credit Union January 2015 - Present
ANN INC. - Ann Taylor Factory Store July 2007 - January 2015
Maidenform October 2001 - July 2007
Skills
Visual Merchandising, Store Management, Driving Results, Inventory Management, Loss Prevention, New Store Openings, Styling, Associate Development, Retail Sales, Merchandising, Apparel, Merchandise Planning
Education
Wade College 2000 — 2002
Associate of Arts (A.A.), Fashion Design and Merchandising
The University of New Mexico 1996 — 1998
Marketing
Randolph Brooks Federal Credit Union September 2008 - Present
Wachovia, A Wells Fargo Company September 2006 - September 2008
USAA 2004 - 2006
US Air Force 1984 - 2004
Office of the Secretary of Defense October 1998 - October 2000
Skills
Leadership Development, Process Improvement, Performance Management, Organizational..., Coaching, Training, Budgets, Leadership, Management, Team Building, Human Resources, Business Analysis, Change Management, Sales Management, Project Management, Microsoft Office, Loans, Banking, Program Management, Credit Unions, Employee Training, Learning Management..., Staff Development, Kirkpatrick, Instructional Design, Underwriting, Customer Service, Sales, Mortgage Lending, Instructor-led Training, Credit, Strategic Planning, Public Speaking, Business Development, Interviews, Risk Management, Call Centers, Employee Relations, Consumer Lending, Analysis
Education
The University of Texas at San Antonio 2001 — 2003
MA, Adult and Higher Education
Wayland Baptist University 1997 — 2000
BS, Education
University of South Alabama
University of South Alabama, College of Medicine
University of South Alabama, College of Medicine
TransPecos Banks September 2012 - Present
Texas A&M University - San Antonio January 2013 - May 2013
Randolph Brooks Federal Credit Union July 2012 - September 2012
Randolph Brooks Federal Credit Union October 1991 - June 2012
Skills
Accounting, Financial Analysis, Financial Accounting, Financial Reporting, Banking, Process Improvement, Project Management, Controllers, Management, Account Reconciliation, Budgets, CPA, Cash Management, General Ledger, Internal Controls, Leadership, Strategic Planning, Business Analysis
Education
University of the Incarnate Word 1993 — 1996
MBA, Business Management & Accounting
Texas Lutheran 1983 — 1987
Bachelors of Science, Accounting
Randolph Brooks Federal Credit Union July 2012 - Present
A Bargas & Associates, LLC December 2007 - July 2012
Frost National Bank January 1994 - May 2003
Skills
Banking, Customer Relations, Lotus Notes, Customer Service, Word, Call Center, Problem Solving, Outlook, Microsoft Office, PowerPoint, Quickbooks, Customer Satisfaction, Excel, Microsoft Word, Microsoft Excel, Accounting, Budgets, Call Centers, Coaching, Financial Analysis, Leadership, Leadership Development, Marketing Strategy, Project Management, Public Speaking, QuickBooks, Sales, Team Building, Training
Education
The University of Texas at Austin 1993 — 1995
Incomplete, Accounting
Randolph Brooks Federal Credit Union June 2013 - Present
Randolph Brooks Federal Credit Union May 2009 - June 2013
Randolph Brooks Federal Credit Union June 2004 - May 2009
Skills
Project Management, Events Coordination, Development of..., Credit Unions, Vendor Relationships, Marketing Communications, Creative Strategy, Direct Mail Campaigns, Event Planning, Supervisory Experience, Campaign Managment, Product Marketing, Internal Communications, Process Improvement, Creative Concept Design, Goal Oriented, Member Relations, Strategic Planning, Business Development, Loans, Event Management, Banking, Credit, Leadership, Sales, Marketing, Team Building, Newsletters, Consumer Lending, Copywriting, Market Research, Social Media Marketing, Corporate Communications, Management, Social Media
Education
Texas A&M University-San Antonio 2010 — 2010
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Texas State University 2004 — 2007
B.A., Marketing
Randolph Brooks Federal Credit Union June 2014 - Present
United States Air Force September 2012 - Present
Gunn Chevrolet November 2010 - April 2012
Jeanne Chastain, P.C. August 2008 - February 2009
MasterDrive of Colorado Springs November 2005 - May 2007
Skills
Customer Service, Driving Instruction, Automotive Technology, Automobile, Customer Satisfaction, Management, Sales, Time Management, Vehicles, Automotive, Customer Retention, Profit, Automotive Aftermarket, Sales Process, Parts, B2B, Cold Calling, Sales Operations, Fleet Management, Public Speaking, Negotiation
Education
Texas A&M University-Corpus Christi 2007 — 2010
Bachelor of Business, Marketing
University of Colorado at Colorado Springs 2005 — 2007
Bachelor of Business Administration (BBA), Marketing
B: Mo Holy Productions, LLC August 2001 - Present
DeVry University September 2011 - September 2012
USAA February 2011 - September 2012
S.A. College of Medical & Dental Assistants April 2007 - July 2009
Cy-Fair Federal Credit Union June 2006 - August 2006
Randolph-Brooks Federal Credit Union December 2004 - May 2006
US Army January 1992 - January 1997
Skills
Coaching, Customer Service, Credit, Public Speaking, Loans, Training, Outlook, Microsoft Office, Finance, Microsoft Word, Process Improvement, Microsoft Excel, Strategic Planning, PowerPoint, Team Building, Sales, Program Management, Project Management, Management, Event Planning, Editing, Event Management, Time Management, Analysis, Change Management, Leadership, Marketing, Leadership Development, Interviews, Budgets
Education
Texas A&M University-Kingsville 2012 — 2014
Master's degree, Project Management
Texas A&M University-Kingsville 2000 — 2002
B.B.A, Management
RB Title LLC October 2013 - Present
Randolph Brooks Federal Credit Union August 2011 - October 2013
Castle Hill Fitness July 2009 - January 2010
El Ranchito Restaurant June 2002 - January 2009
The Salvation Army August 2008 - August 2008
Skills
Leadership, Teamwork, Public Speaking, Customer Service, Event Planning, PowerPoint, Microsoft Word, Time Management, Microsoft Excel, Microsoft Office, Employee Training, Coaching, Event Management
Education
The University of Texas at Austin 2006 — 2010
BS General Kinesiology, Sport Management, Buisness
GDC Marketing & Ideation July 2014 - Present
Texas Creative July 2005 - July 2014
Anders CPA Firm September 2004 - December 2004
Texas Lutheran University January 2001 - September 2001
Randolph Brooks Federal Credit Union March 1993 - August 1999
Skills
Accounting, Bookkeeping, Customer Relations, Microsoft Office, Excel, Word, Quickbooks, Problem Solving, Accounts Payable, Customer Service, Payroll, Billing, Accounts Receivable, General Ledger, Reconciliation, QuickBooks, Account Reconciliation, Financial Reporting, Office Management, Financial Accounting, Financial Analysis, Tax Preparation, Sales Tax, Strategic Financial..., Finance, Budgets, Small Business, Management, Account Management, CPA, GAAP, Microsoft Excel
Education
Texas Lutheran University 1993 — 2002
BA, Business Management
Randolph Brooks Federal Credit Union July 2013 - Present
GECU June 2008 - June 2013
West Texas Credit Union November 2004 - June 2008
Skills
Consumer Lending, Customer Service, Credit, Banking, Indirect Lending, Credit Unions, Retail Banking, Branch Operation, Spanish, Loans, Credit Risk, Credit Analysis, Cross Selling, Finance
Education
The University of Texas at El Paso 2009 — 2013
Bachelor of Arts (BA), Criminal Justice, 3.74
Accenture August 2011 - Present
Randolph Brooks Federal Credit Union October 2010 - August 2011
BJ's Special Tees May 2009 - August 2010
Skills
SQL, Microsoft Office, Mac, Excel, Word, Outlook, Internet Explorer, Quickbooks, Peachtree, PowerPoint, iWeb, iCal, Gmail, Google Docs, SharePoint, Live Meeting, Marketing Strategy, Accounting, Quality Center, SDLC, Testing, Process Improvement, Test Planning, Microsoft SQL Server, Agile Methodologies, Project Management, Test Management, System Testing, Business Analysis, Quality Assurance, Test Engineering
Education
Texas State University-San Marcos 2006 — 2010
BBA, Accounting, Marketing
Bloomberg BNA May 2013 - Present
CMT Services February 2012 - Present
NRECA March 2012 - May 2013
Robert Half International May 2009 - May 2013
Department of Veterans Affairs 2011 - 2011
Johnson Controls June 2008 - January 2009
Time Warner Cable February 2005 - February 2008
Randolph Brooks Federal Credit Union 2003 - 2004
Skills
General Ledger, Accounting, Financial Reporting, Accounts Payable, Financial Statements, Accounts Receivable, Bank Reconciliation, Budgets, Movex, Project Accounting, Financial Analysis, QuickBooks, Microsoft Excel, Accruals, Variance Analysis, Oracle Discoverer, Oracle Applications, Oracle, Government Proposals, Dashboard, QlikView, Analytics, Account Reconciliation, Microsoft Office, Restaurants, Managerial Finance, Cost Accounting, Payroll, Finance, Management
Education
The University of Texas at San Antonio 1999 — 2003
Bachelor of Business Administration (B.B.A.), Accounting
Randolph Brooks Federal Credit Union December 2013 - Present
Randolph Brooks Federal Credit Union February 2010 - December 2013
United SA Federal Credit Union August 2008 - February 2010
Wells Fargo January 2003 - July 2008
Skills
Banking, Loans, Credit, Commercial Banking, Consumer Lending, Credit Analysis, Cross Selling, Retail Banking, Credit Unions, Business Development, Branch Banking, Loan Origination, Marketing, Public Relations, Relationship Management, Management, Financial Services, Insurance, Leadership, Customer Service, Sales, Sales Management, Cold Calling, Call Centers, Investments, Mortgage Lending, Deposits, Financial Analysis, Risk Management, Finance, Lead Generation, Treasury Management, Cash Management, Credit Cards, Small Business Lending, Commercial Lending, Program Management, Portfolio Management, Customer Retention, ACH, Refinance, FHA, Mortgage Banking, Underwriting, Mutual Funds, Lines Of Credit, Asset Management, Strategic Financial..., AML, Merchant Services
Education
Texas State University-San Marcos 1999 — 2002
Bachelor of Arts (B.A.), Economics
Cathedral High School, El Paso 1996 — 1999
High School diploma
Elementary school
GE Healthcare August 2013 - Present
Randolph Brooks Federal Credit Union July 2011 - August 2013
Any Occasion January 2006 - September 2011
Compass Bank January 2003 - January 2006
Skills
Sales Management, Microsoft Office, Microsoft Excel, Business Development, PowerPoint, Credit, Microsoft Word, Social Media, Customer Service
Education
The University of Texas at Austin 2003 — 2007
Accenture November 2011 - Present
GrayScaping 2011 - Present
Artesian Pools January 2010 - Present
Randolph Brooks Federal Credit Union October 2009 - October 2011
Amalgamated Software of North America March 2008 - March 2009
Texas Chenille Embroidery 2002 - 2005
Skills
SQL, Software Development, XML, Java, JavaScript, jQuery, Agile Methodologies, Linux, MySQL, Visual Studio, Eclipse, Unix, Java Enterprise Edition, HTML
Education
The University of Texas at San Antonio 2003 — 2007
BS, Computer Science
Genie in a Blog September 2008 - Present
Listen to Your Mother 2014 - Present
Free Fun in Austin January 2012 - Present
SheKnows March 2013 - August 2014
This Blogger Makes Fun of Stuff April 2012 - January 2013
BizChickBlogs.com April 2011 - January 2012
Examiner.com June 2009 - July 2011
Randolph Brooks Federal Credit Union January 2002 - June 2008
Skills
Writing, Social Media, Editing, Research, Blogging, Google+, Newsletters, Creative Writing, WordPress, Social Media Marketing, Copy Editing, Facebook, Publications, Blogger, Social Networking, Web Content, Storytelling, Copywriting, Feature Articles, Proofreading, Public Speaking, Freelance Writing
Education
The University of Texas at Austin 1997 — 2001
Bachelor of Fine Arts (BFA), Studio Art
Lake Highlands High School
Randolph Brooks Federal Credit Union March 2010 - Present
Randolph Brooks Federal Credit Union May 2002 - March 2010
Randolph-Brooks Federal Credit Union April 1999 - May 2002
Skills
Banking, Market Research, Data Analysis, Analysis, Marketing Strategy, PowerPoint, SharePoint, Microsoft Excel, Onboarding, Customer Service, Microsoft Word, Microsoft Office, Requirements Analysis, Credit Unions, Management, Consumer Lending, Leadership, Strategic Planning, Business Development, Leadership Development, Training
Education
Texas State University 1999 — 2001
MBA, Management
Packsize LLC April 2015 - Present
Overstock.com January 2014 - April 2015
Randolph Brooks Federal Credit Union October 2013 - January 2014
Randolph Brooks Federal Credit Union April 2009 - October 2013
Texas State University January 2008 - December 2009
Randolph Brooks Federal Credit Union January 2008 - April 2009
Texas State University September 2006 - December 2007
Skills
Six Sigma, Mini Tab, Microsoft Excel, Microsoft Visio, Audit Control Language, Sigma XL, Microsoft Office, Microsoft Project, Kaizen, Point Kaizen, Data Analysis, Data Collection, Measurement System..., Root Cause Analysis, Business Process Mapping, Process Improvement, Analysis, Business Analysis, Project Management, Continuous Improvement, Sales, Visio, Public Speaking, Management, Leadership, Customer Service, Team Building, Minitab, Banking, Training, MS Project
Education
Texas State University-San Marcos 2008 — 2009
Master of Business Administration (MBA), Business Administration and Management, General, 3.5
Texas State University-San Marcos 2004 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.58
Randolph Brooks Federal Credit Union December 2013 - Present
Wells Fargo August 2012 - December 2013
Embassy Suites February 2012 - August 2012
Marriott International April 2008 - June 2011
Marriott International January 2007 - April 2008
Marriott International August 2005 - January 2007
Marriott International September 2001 - August 2005
Skills
Sales, Customer Service, Management, Hotels, Hiring, Budgets, Customer Satisfaction, Time Management, Teamwork, Hospitality, Finance, Consumer Lending, Credit
Education
Texas State University-San Marcos 1998 — 2004
Biology, General
Victoria High School 1993 — 1996
High School
Carlile Bancshares, Inc. June 2012 - Present
The Golden 1 Credit Union March 2011 - November 2011
Randolph Brooks Federal Credit Union November 1999 - March 2011
Ford Bank Group/Norwest/Wells Fargo April 1989 - November 1999
Coopers & Lybrand 1984 - 1989
Skills
Accounting, ALM, Treasury Management, Board Reporting, Financial Reporting, Credit Risk, Mergers, Risk Management, Banking, Finance, Analysis, Budgets, Strategic Planning, Mergers & Acquisitions, Financial Accounting, Investments, Strategic Financial..., Financial Planning, Financial Analysis, Credit
Education
Texas Tech University 1979 — 1983
BBA, Accounting
The Seaborn Law Office, L.C. April 2011 - Present
Law Offices of Matthew C. Hines October 2010 - April 2011
Cobb County Juvenile Court August 2010 - November 2010
Hale and Associates Law Firm July 2008 - September 2010
Flag Bank/ RBC Centura July 2004 - July 2007
Randolph Brooks Federal Credit Union May 2001 - April 2004
Skills
Banking, Credit Analysis, Risk Management, Legal Research, Negotiation, Microsoft Office, Strategic Planning, Public Speaking, Analysis, Customer Service, Westlaw, Chapter 13 Bankruptcy, Chapter 7
Education
The John Marshall Law School 2007 — 2010
Juris Doctor, Law
Texas State University 2001 — 2003
BBA, Management
Randolph Brooks Federal Credit Union August 2013 - Present
Abercrombie & Fitch June 2012 - Present
Skills
Microsoft Word, PowerPoint, Photoshop, Teaching, SketchUp, iMovie, Microsoft Excel, beginner level spanish, beginner at micromedia..., Communication, Loans PQ, DNA, Customer Service, Leadership, Sales, Public Speaking, Teamwork
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance, General
Randolph Brooks Federal Credit Union November 2014 - Present
University of Texas at Dallas May 2014 - October 2014
Dallas County Department of Health and Human Services April 2011 - May 2014
JPMorgan Chase April 2008 - March 2011
USAA December 2006 - March 2008
Skills
Program Management, Leadership, Strategy, Management, Strategic Planning, Team Leadership, Business Development, Business Strategy, Public Speaking, Business Process..., Community Development, Community Engagement, Financial Services, Financial Education, Social Services, Housing Finance, Nonprofits, Customer Service, Sales, Team Building, Event Planning
Education
The University of Texas at San Antonio 2002 — 2007
Bachelor of Business Administration (BBA), Management, International Business Concentration
Randolph Brooks Federal Credit Union September 2015 - Present
Nanny April 2014 - August 2015
Mothers Against Drunk Driving (MADD) August 2014 - December 2014
San Antonio Winnelson May 2013 - February 2014
Abuelos October 2012 - May 2013
Skills
Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Account Management, Invoicing, Accounts Payable, Accounts Receivable, Inventory Management, Community Outreach, Sales, Long-term Customer..., Event Planning
Education
The University of Texas at San Antonio 2013 — 2015
Bachelor’s Degree, Business Administration and Management, General, 3.0
The University of Texas at San Antonio 2013 — 2015
BBA Management , Business Administration and Management, General
AIDS Services of Austin May 2015 - Present
AIDS Services of Austin December 2014 - May 2015
Community Action Inc. of Central Texas August 2014 - December 2014
Gristmill River Restaurant & Bar July 2014 - December 2014
Randolph Brooks Federal Credit Union May 2013 - August 2014
The Scooter Store June 2012 - March 2013
Gristmill River Restaurant & Bar December 2007 - June 2012
Skills
Customer Service, Critical Thinking, Team-oriented, Microsoft Office, Banking, Time Management, Organized Multi-tasker, Customer Engagement, Client Rapport, Works well in a team, Community Outreach, Research, Goal Oriented, Problem Solving, Training, Case Management, HIV Prevention, Teamwork
Education
Texas State University 2010 — 2014
Bachelor's Degree, Social Work
Retire With Jim Hanna Wealth Advisors January 2015 - Present
Randolph Brooks Federal Credit Union June 2012 - January 2015
San Antonio Express-News 2012 - 2013
Skills
Customer Service, Banking, Leadership, Social Media, Financial Analysis
Education
Texas A&M University - San Antonio 2010 — 2013
Bachelor's Degree, Communications
Fisher, Herbst & Kemble P.C. July 2014 - Present
Randolph Brooks Federal Credit Union May 2014 - July 2014
Randolph Brooks Federal Credit Union June 2011 - April 2014
Randolph Brooks Federal Credit Union August 2008 - May 2011
Padgett, Stratemann & Co., LLP October 2002 - July 2008
Skills
Accounting, Auditing, Financial Analysis, Risk Management, Business Continuity..., Toastmasters, Volunteering, Internal Audit, Enterprise Risk..., Risk Assessment, Financial Audits, Financial Risk, Banking, Credit Unions, Process Improvement, Budgets, Financial Accounting, Financial Reporting, Internal Controls, Finance, Business Process, External Audit
Education
The University of Texas at San Antonio
BBA, Accounting, Minor in Finance
Texas Trust Credit Union 2011 - Present
Randolph Brooks Federal Credit Union 2011 - 2011
Randolph Brooks Federal Credit Union 2008 - 2011
Randolph Brooks Federal Credit Union 2006 - 2008
Randolph Brooks Federal Credit Union 1998 - 2006
Randolph Brooks Federal Credit Union 1996 - 1998
Randolph Brooks Federal Credit Union 1993 - 1996
Ernst & Young 1990 - 1993
Education
National Association of Federal Credit Unions
Certification
The University of Texas at Austin
Bachelor of Business Administration (B.B.A.)
U.S. Department of Housing and Urban Development September 2015 - Present
U.S. District Court, Southern District of Texas June 2015 - August 2015
Texas Appleseed May 2015 - June 2015
Randolph Brooks Federal Credit Union July 2013 - July 2014
University Federal Credit Union October 2012 - July 2013
BBVA Compass February 2012 - September 2012
Skills
Banking, Credit, Loans, Consumer Lending, Risk Management, Microsoft Office, Westlaw, LexisNexis, Legal Research, Legal Writing, Team Leadership, Leadership, Public Policy, Policy Research, Legislation, Bloomberg Law, Customer Service, Consumer Financial..., Sales Management, Legal Analysis
Education
University of Houston Law Center 2014 — 2017
Juris Doctor (J.D.)
The University of Texas at Austin 2007 — 2011
Bachelor of Arts (B.A.), Economics, Anthropology, History, & Religious Studies
Centene Corporation April 2015 - Present
Kinetic Concepts December 2013 - March 2015
Dollar General April 2012 - April 2013
Randolph Brooks Federal Credit Union November 2007 - November 2009
Security Service Federal Credit Union March 2005 - October 2007
Skills
Consumer Lending, Credit Analysis, Management, Microsoft Office, Insurance, Customer Service, Leadership, Customer Satisfaction, Call Centers, Banking, Financial Analysis, Team Building, Risk Management, Sales Management, Customer Retention, Business Development, Recruiting, Cold Calling, Process Improvement, Analysis, Coaching, Forecasting, Account Management
Education
The University of Texas at San Antonio
Randolph Brooks Federal Credit Union February 2015 - Present
Randolph Brooks Federal Credit Union August 2011 - February 2015
Randolph Brooks Federal Credit Union October 2010 - August 2011
Randolph Brooks Federal Credit Union November 2007 - October 2010
Walgreens July 2005 - November 2007
Skills
Banking, Analysis, Call Centers, Microsoft Excel, Training, Leadership, Customer Service, Coaching, Employee Training, Loans, Auditing, Teamwork, Financial Analysis, Sales, PowerPoint, Credit, Microsoft Office, Finance, Retail, Risk Management, Software Documentation, Process Improvement, Internal Audit, Consumer Lending, Customer Satisfaction, Loan Origination, Credit Analysis, Team Building, Cash Management, Management, Cross Selling, Financial Services, Time Management, Relationship Management, Credit Unions
Education
The University of Texas at San Antonio 2007 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Smithson Valley High School 2002 — 2006
High School Diploma, Technical Theatre/Theatre Design and Technology
Velocity Credit Union February 2014 - Present
Velocity Credit Union December 2013 - February 2014
Office Depot February 2009 - February 2014
Saratoga Homes, Inc. June 2013 - July 2013
Randolph Brooks Federal Credit Union April 2011 - June 2013
GECU November 2005 - July 2007
GECU March 2002 - November 2005
The University of Texas at Austin School of Law September 1997 - May 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Coaching, Budgets, Loans, Banking, Credit, Team Building, Project Management, Sales, Sales Management, Training, Marketing, Team Leadership, Outlook, Retail, Microsoft Word, Teamwork, PowerPoint, Employee Training, Public Speaking, Leadership Development, Data Entry, Research, Customer Satisfaction, Leadership, Management, Time Management, Performance Management, Marketing Communications, Spanish, Onboarding, Cash Management, Staff Development, Cross Selling
Education
The University of Texas at El Paso 2001 — 2008
Master of Arts, Communication
The University of Texas at Austin 1997 — 2001
Bachelor of Science, Radio-Television-Film
Randolph-Brooks Federal Credit Union August 2015 - Present
Sol Schwartz & Associates, P.C. January 2015 - May 2015
Randolph Brooks Federal Credit Union March 2014 - February 2015
CEC Entertainment May 2012 - March 2014
Skills
Customer Service, Sales, Event Planning, Employee Training, QuickBooks, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Hospitality, Committed to Customer..., Parties, Cash Handling Experience, Friendly Personality, Self-motivated Team..., Leadership, Branch Banking, Passion for Helping..., Customer Satisfaction, Accounting, Tax Accounting, Tax Preparation
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor of Business Administration (BBA), Accounting
Allstate June 2015 - Present
Sawasdee Thai Cuisine March 2005 - Present
JPMorgan Chase & Co. June 2015 - June 2015
Randolph Brooks Federal Credit Union July 2012 - April 2015
Bank of America July 2008 - July 2010
Skills
Microsoft Office, Mangement, Time Management, Technical Support, Customer Service, Windows 7, Microsoft Excel, Microsoft Word, Access, PowerPoint, Restaurant Management, Employee Training, Record Keeping, Records Management, Research, Notary Public, Project Management, Cross-training, Data Analysis, Data Validation, Supervisory Skills, Cash Management, Cash Handling, Banking, Data Entry, Training
Education
University of Phoenix 2013 — 2015
Bachelor's Degree, Management, 3.0
The University of Texas at San Antonio 2008 — 2010
Bachelor's Degree, Management
Judson High School 2005 — 2008
High School, 92.41
Randolph Brooks Federal Credit Union September 2013 - Present
Randolph Brooks Federal Credit Union July 2012 - August 2013
Randolph Brooks Federal Credit Union February 2011 - June 2012
Randolph Brooks Federal Credit Union May 2009 - January 2011
IBC Bank July 2008 - April 2009
Skills
Customer Service, Banking, Credit, Retail Banking, Consumer Lending, Credit Analysis, Cross Selling, Credit Cards, Deposits, Commercial Banking, Process Improvement, Process Engineering, Information Technology, Project Management, Help Desk Support, Technical Support
Education
The University of Texas at San Antonio 2008 — 2013
Bachelor of Business Administration (B.B.A.), Management Sciences and Quantitative Methods, 3.0 GPA in all Major Course Work
Randolph Brooks Federal Credit Union July 2014 - Present
Randolph Brooks Federal Credit Union October 2012 - June 2014
Randolph Brooks Federal Credit Union August 2009 - October 2012
Frost National Bank August 2004 - August 2009
Frost National Bank March 2002 - August 2004
Skills
Internal Audit, Auditing, Internal Controls, IT Audit, Financial Reporting, Accounting, Financial Analysis, Banking, Financial Accounting, Enterprise Risk..., External Audit, Sarbanes-Oxley Act, Management, Training, Cash Management, Risk Management, Account Reconciliation, Credit, Strategic Financial..., Accounts Payable, COSO, US GAAP
Education
The University of Texas at San Antonio 2005 — 2006
Master of Science (M.S.), Accounting
The University of Texas at San Antonio 2001 — 2005
Bachelor of Business Administration (B.B.A.), Accounting
Regis Corporation January 2015 - Present
Dell May 2013 - January 2015
Randolph Brooks Federal Credit Union October 2011 - June 2012
IKEA Group May 2007 - October 2011
Skills
SQL, Python, R, SSAS, SSRS, Analysis, Microsoft SQL Server, Statistical Modeling, Machine Learning, Business Intelligence, Financial Analysis, Data Mining, Finance, T-SQL, Microsoft Office, Data Modeling, Data Analysis, Microsoft Excel, SSIS, SAS, VBA, Team Leadership, Critical Thinking, Software Documentation, Data Visualization, Tableau, QlikView, SQL Server Management..., Google Analytics, PowerPivot, Salesforce.com, Information..., Regression Analysis, Categorical Analysis
Education
Texas State University-San Marcos 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management
Shell - Shell Exploration & Production Co April 2015 - Present
Shell Oil Company - Shell Lubricants August 2013 - Present
Fidelity Investments April 2012 - December 2012
Randolph Brooks Federal Credit Union October 2011 - March 2012
Education
The University of Texas at Austin 2009 — 2013
Bachelor of Business Administration, Finance
Austin Independent School District September 2014 - Present
Randolph Brooks Federal Credit Union August 2011 - June 2012
Skills
Social Media, Marketing, Public Relations, Brand Management, Brand Development, Conflict Management, Social Networking, Event Planning, Microsoft Office, Organization, Customer Service, Higher Education, Tutoring, Writing
Education
The University of Texas at Austin 2012 — 2016
Bachelor's degree, Anthropology
Virginia Educators Credit Union April 2012 - Present
Randolph Brooks Federal Credit Union 2008 - February 2012
Washington Mutual Bank 2000 - 2004
Security Service Federal Credit Union 1998 - 2000
Education
Texas A&M University - Mays Business School 2004 — 2008
Bachelors, Marketing
Pearson June 2014 - September 2014
Randolph Brooks Federal Credit Union August 2013 - May 2014
Randolph Brooks Federal Credit Union February 2013 - August 2013
Randolph Brooks Federal Credit Union September 2012 - February 2013
Pearson Assessments March 2012 - July 2012
Second Looks February 2006 - January 2011
Skills
Analytical Skills, Problem Solving, Detail Orientation, Goal Oriented, Teamwork, Customer Service, Interpersonal..., Computer Literate, Leadership, Analytical Abilities, Sales, Bilingual, Customer Satisfaction, Data Entry, Fast Learner, Mac OS X, Microsoft Office, Windows 7, Social Media, Information Technology..., Public Speaking, Research, Marketing, Microsoft Word, Project Management, Marketing Strategy, PowerPoint, Microsoft Excel
Education
Universitat Pompeu Fabra 2014 — 2015
Master of Science in IT Strategic Management, Information Technology
The University of Texas at San Antonio 2007 — 2011
Bachelor of Business Administration, Management; International Business
RBFCU May 2015 - Present
Randolph Brooks Federal Credit Union October 2011 - Present
Randolph Brooks Federal Credit Union June 2014 - June 2014
Randolph Brooks Federal Credit Union August 2008 - October 2011
Mexicana Airlines October 2004 - August 2008
Mexicana Airlines January 1999 - January 2004
Mexicana Airlines 1994 - January 1999
Skills
Customer Service, Business Development, Sales, Microsoft Excel, Microsoft Word, Spanish, Management, Market Research, New Business Development, Sales Management, Marketing Strategy, Strategic Planning, Team Building, Coaching, Process Improvement, Leadership Development, Budget, Analysis, Operations Management, Public Relations, Teamwork, Selling, Human Resources, Marketing, Leadership, Microsoft Office, Budgets, Account Management, Banking, Call Centers, Credit, Event Management, Training, Strategy
Education
The University of Texas at San Antonio 1989 — 1991
BA, Education
ROBERT E. LEE
Texas State University
Speech Pathology
Kids R Kids April 2013 - Present
Remington College April 2012 - Present
Neighborhood Credit Union August 2011 - April 2012
Randolph Brooks Federal Credit Union January 2011 - May 2011
Bank of America December 2007 - May 2011
Skills
Education
Education
Texas A&M University-Commerce 2013 — 2013
Alternative Education Certification EC-6 Generalist
Texas State University 2003 — 2007
Bachelor of Business Administration (B.B.A.)
Texas State University August 2014 - Present
Firstmark Credit Union January 2013 - August 2014
Kohl's Department Stores May 2012 - August 2012
Randolph Brooks Federal Credit Union February 2006 - May 2012
Skills
Customer Service, Retail, Sales, Customer Satisfaction, Microsoft Word, Microsoft Office, Time Management, Microsoft Excel, PowerPoint, Data Entry, Outlook, Customer Experience, Teamwork, Team Building, Leadership, Training, Management, Employee Training, Call Centers, Merchandising, Public Speaking, Store Management, Social Media, Research
Education
Texas State University 2014 — 2016
Master of Science (M.S.), Merchandising and Consumer Studies
Texas State University-San Marcos 2008 — 2012
Bachelor of Science in Family and Consumer Sciences, Fashion Merchandising
St. Phillips College
Randolph Brooks Federal Credit Union May 2014 - Present
Amplify Credit Union June 2012 - March 2014
University Federal Credit Union January 2009 - April 2012
Skills
Banking, Credit, Loans, Finance, Commercial Banking, Commercial Lending, Credit Analysis, Consumer Lending, Credit Unions, Underwriting, Customer Service, Relationship Management, Credit Risk, Mortgage Lending, Sales, Business Development, Small Business Lending, Financial Analysis, Leadership, Loan Origination, SBA
Education
The University of Texas at San Antonio 2005 — 2007
MBA
Texas State University 1999 — 2001
BBA, Marketing
Randolph-Brooks FCU February 2011 - Present
Randolph Brook FCU September 2009 - January 2011
Randolph Brooks Federal Credit Union September 1993 - August 2009
Frost National Bank January 1993 - September 1993
Skills
Credit Unions, Loans, Banking, Credit, Consumer Lending, Commercial Banking, Cash Management, Treasury Management, Mortgage Lending, Retail Banking, Credit Cards, Cross Selling, ACH, Investments, Team Building, Debit Cards, Credit Analysis, Risk Management, Loan Origination, Portfolio Management, Financial Institutions, Customer Service, Credit Risk, Relationship Management, Management, Commercial Lending, Financial Services, Call Centers, Leadership, Financial Analysis, Coaching, Executive Management, Payments, Payment Systems, Strategic Financial..., Small Business Lending, Financial Risk, Internet Banking, Finance
Education
Texas State University 1983 — 1987
BBA, Finance
TCU 2001 - Present
Lowell Bennion Community Service Center 1999 - 2001
University of Utah 1997 - 2001
Randolph-Brooks Federal Credit Union 1994 - 1997
HEB Grocery Company 1993 - 1994
Skills
Public Relations, Strategy, Nonprofits, Research, Qualitative Research, Social Media, Strategic Communications, Media Relations, Marketing Communications, Corporate Communications, Integrated Marketing, Event Planning, Publishing, Advertising, University Teaching, Social Media Marketing, Facebook, Non-profits, Marketing, Corporate Social..., Fundraising, Higher Education, Press Releases
Education
University of Utah 1997 — 2001
Doctor of Philosophy (Ph.D.), Communication
The University of Texas at Austin 1988 — 1992
BJ and BBA, Public Relations, Marketing
Farmers Insurance March 2012 - Present
Austin Independent School District August 2005 - August 2010
Randolph Brooks Federal Credit Union 2002 - 2005
Skills
Editing, Non-profits, Fundraising, Research, Microsoft Office, Microsoft Excel, Public Relations, Spanish, Public Speaking, Customer Service, Strategic Planning, Copywriting, Microsoft Word, Social Media, Event Planning, Marketing, Leadership, Blogging, Social Media Marketing, Social Networking, Event Management, Advertising, Training, Teaching, Time Management, Team Building, Coaching, Sales, Newsletters, PowerPoint, Nonprofits
Education
The University of Texas at Austin 1997 — 2002
Bachelor of Arts (B.A.), Sociology
Universidad de Sevilla, Espana 2001 — 2002
Spanish Language and Literature
Randolph Brooks Federal Credit Union June 2015 - Present
Randolph Brooks Federal Credit Union July 2012 - May 2014
Randolph Brooks Federal Credit Union January 2006 - June 2012
The Hanke Group, P.C. February 2001 - January 2006
Arthur Andersen, LLP December 1999 - February 2001
Skills
ACH, Treasury Management, Commercial Banking, Internal Audit, Financial Statement..., Payment Systems, Mobile Payments, Cash Management, Banking, Mentoring Of Staff, Regulatory Guidelines, Software Project...
Education
The University of Texas at San Antonio 1995 — 1999
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Randolph Brooks Federal Credit Union December 2012 - Present
Randolph Brooks Federal Credit Union July 2012 - December 2012
Randolph Brooks Federal Credit Union May 2010 - July 2012
Randolph Brooks Federal Credit Union November 2008 - May 2010
Randolph Brooks Federal Credit Union March 2006 - November 2008
Randolph Brooks Federal Credit Union January 2004 - March 2006
Randolph Brooks Federal Credit Union May 2002 - December 2003
Randolph Brooks Federal Credit Union February 2001 - May 2002
Skills
Employee Benefits, Employee Relations, Recruiting, Performance Management, Onboarding, Benefits Administration, HRIS, Payroll, Leadership, Human Resources, FMLA, Training, Management, Banking, Coaching, Leadership Development, Strategic Planning, Building Relationships, Deferred Compensation, Team Building, Process Improvement, Talent Management, Employee Engagement, Talent Acquisition, Employee Recognition, Interviews, Taleo, Organizational..., Employee Training, Employment Law, Applicant Tracking..., Personnel Management
Education
Wayland Baptist University 2006 — 2007
Master, Management, Human Resources
Texas State University 1999 — 2002
Bachelor, Sociology
Del Rio High School
Del Rio High School
Del Rio High School
Randolph Brooks Federal Credit Union August 2015 - Present
Randolph Brooks Federal Credit Union June 2011 - Present
Randolph Brooks Federal Credit Union June 2011 - Present
Randolph Brooks Federal Credit Union October 2010 - June 2011
Randolph Brooks FCU September 2006 - October 2008
Skills
Consumer Lending, Loans, Credit Unions, Commercial Banking, Banking, Credit Analysis, Credit, Financial Institutions, Loan Origination, Commercial Lending, Small Business Lending, Risk Management, Cash Management, Executive Management, Business Development, Sales, Member Relations, Commercial Mortgages, Retail Banking, Financial Risk, Mortgage Lending, Lines Of Credit, Portfolio Management, Financial Education, Cross Selling, Finance, SBA, Credit Risk, Mortgage Banking, FHA, Financial Services, Financial Analysis, Residential Mortgages, Underwriting, Relationship Management, Credit Cards, Investments, Loss Mitigation, Loan Servicing, Treasury Management, Real Estate Financing, Refinance, Strategic Financial..., Deposits, Asset Based Lending, Payment Systems, Debit Cards, Real Estate Lending, Bank Management, Branch Banking
Education
Southwest Texas State University 1985 — 1987
Bachelor's degree, Business/Managerial Economics
Poth High School 1979 — 1982
United Theological Seminary December 2012 - Present
United Theological Seminary July 2010 - Present
Target October 2000 - July 2010
Randolph Brooks Federal Credit Union September 1996 - October 2000
Skills
Asset Protection, Loss Prevention, Retail, Leadership, Internal Investigations, Higher Education Policy, Accounts Receivable, Accounts Payable, A/R collections, Human Resources, Inventory Control, Leadership Development, Store Management, Team Building, Customer Service, Budgets
Education
Texas State University 1995 — 1999
B.S., Criminal Justice
Washington Mutual August 2008 - Present
Randolph Brooks Federal Credit Union November 2007 - June 2008
Nationwide Insurance April 2005 - May 2007
Education
Texas State University 1990 — 1993
Bachelor, Communications
Randolph Brooks Federal Credit Union December 2012 - Present
Randolph Brooks Federal Credit Union April 2011 - December 2012
Hertz Local Edition November 2006 - January 2009
Skills
Loans, Business Development, Banking, Cross Selling, Customer Service, Customer Satisfaction, Relationship Management, Call Centers, Sales, Customer Retention, Commercial Lending, Training
Education
The University of Texas at San Antonio 1996 — 1999
BBA, General Business
Randolph Brooks Federal Credit Union September 2015 - Present
Randolph Brooks Federal Credit Union April 2014 - Present
Randolph Brooks Federal Credit Union 2003 - Present
SWBC 2002 - 2003
Day Air CU 1998 - 2002
Centris Federal Credit Union 1994 - 1998
Skills
Banking, Marketing Communications, Internal Communications, Marketing Strategy, Social Media Marketing, Credit Unions, Corporate Communications, Credit, Media Relations, Strategic Planning, Public Relations, Internal & External..., Social Media, Negotiation, Leadership, Marketing, Coaching, Nonprofits, Strategy, Management, Business Development, Consumer Lending, Market Research, New Business Development, Budgets, Training, Sales Management, Fundraising, Event Planning, Team Building, Sales, Loans, Event Management, Public Speaking, Customer Service
Education
The University of Texas at Austin 1990 — 1994
Journalism, Public Relations
Security Service Federal Credit Union June 2014 - Present
Randolph Brooks Federal Credit Union January 2009 - June 2014
Randolph Brooks FCU January 2003 - January 2009
Omega Mortgage Co January 2000 - December 2003
Skills
Credit, Loans, Banking, Financial Analysis, Investments, First Time Home Buyers, Customer Service, Real Estate, FHA, Microsoft Excel, Financial Reporting, Accounting, Mortgage Lending, Process Improvement, Auditing
Education
Texas State University 1998 — 2003
Bachelors, Finance
Incite Law Group, Inc. 2012 - 2012
Stampede Management June 2011 - December 2011
Randolph Brooks Federal Credit Union July 2009 - July 2010
Warner Music Group June 2008 - August 2008
Education
University of Southern California Law School 2010 — 2013
J.D.
Texas Tech University - Rawls College of Business 2005 — 2009
BBA, Finance
MD Anderson Cancer Center May 2013 - Present
MD Anderson Cancer Center January 2013 - April 2013
Randolph Brooks Federal Credit Union October 2011 - December 2012
Prosperity Bank March 2011 - August 2011
Prosperity Bank August 2010 - March 2011
Skills
General Office Skills, Customer Service, Written Correspondence, Leadership Initiatives, Committed to..., Branch Banking, HIPAA, Microsoft Office, Innovativeness, Process Improvement, Project Management, Public Health, Preparation Of Reports, Computer Proficiency, Learning Quickly, Assisting Others, Customer Satisfaction
Education
Texas State University-San Marcos 2011 — 2013
Master's Degree, Healthcare Administration
Texas A&M University 2006 — 2010
Bachelor's Degree, Allied Health
It Works! Global August 2015 - Present
The University of Texas at San Antonio September 2013 - Present
The University of Texas at San Antonio January 2011 - June 2013
The University of Texas at San Antonio May 2008 - December 2011
Randolph Brooks Federal Credit Union 2007 - 2008
Skills
Event Planning, Policy Analysis, Nonprofits, Community Outreach, Higher Education, Public Speaking, Student Affairs, Research, Grant Writing, Fundraising, Student Development, Grants, Volunteer Management, Spanish, SPSS, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Leadership, Time Management
Education
The University of Texas at San Antonio 2015 — 2017
Master of Public Administration (M.P.A.)
The University of Texas at San Antonio 2011 — 2013
BA of Public Policy, Public Administration and Criminal Justice
Judson High School 1989 — 1993
Diploma, HS Diploma
Neiman Marcus December 2009 - February 2012
Austin Asset Management April 2008 - December 2009
Amplify September 2004 - April 2007
Randolph Brooks Federal Credit Union February 1997 - May 2004
Skills
Management, Customer Service, Sales Management, Strategic Planning, Finance
Education
Texas State University-San Marcos 1998 — 2002
Bachelor of Science Degree
Randolph Brooks FCU July 2006 - Present
Randolph Brooks Federal Credit Union 2006 - Present
Skills
Loans, Credit
Education
Universidad Nacional Autónoma de México 2009 — 2011
Spanish
Wayland Baptist University 2008 — 2010
MBA, Management
Texas State University-San Marcos 2000 — 2004
BBA, Marketing
Amherst Securities Group September 2014 - Present
St. David's HealthCare June 2013 - Present
Intrepid Owl August 2011 - Present
Randolph Brooks Federal Credit Union March 2009 - May 2013
Woodforest National Bank December 2007 - February 2009
HEB September 2006 - December 2007
Skills
Banking, Organizing, Attention To Detail, Finance, Accounting, Internal Audit, Retail, Financial Services, Time Management, Loans, Cash Management, Credit, Business, Strategic Financial..., Training
Education
Texas State University-San Marcos 2005 — 2010
BBA, Accounting
Randolph Brooks Federal Credit Union December 2014 - Present
Randolph Brooks Federal Credit Union November 2013 - December 2014
Fisher, Herbst & Kemble, P.C. September 2012 - November 2013
Independent & AIG American General October 2003 - December 2006
Ameriprise Financial Services, Inc. January 2003 - May 2003
Skills
GENERAL ACCOUNTING..., FINANCIAL ADVISING, FINANCIAL ANALYSIS, CLIENT PROSPECTING &..., RECORDS & DATABASE..., CLIENT & PUBLIC..., Financial Analysis, Internal Audit, Finance, Internal Controls
Education
The University of Texas at Austin 2000 — 2003
Bachelor of Business Administration (BBA), Finance
Texas Lutheran University 2009 — 2010
Accounting
Universtity of Texas Continuing Education 2003 — 2005
Financial Planning Certificate
Randolph Brooks Federal Credit Union March 2008 - Present
Education
Texas State University-San Marcos
Randolph Brooks Federal Credit Union August 2012 - Present
Randolph Brooks Federal Credit Union June 2009 - July 2012
Skills
Coaching, Leadership Development, Employee Training, Training, Performance Management, Team Building
Education
The University of Texas at San Antonio
Randolph Brooks Federal Credit Union January 1996 - Present
Education
Southwest Texas State University 1994 — 1997
Bachelor of Business Administration (BBA), Business Administration and Management, General
Randolph Brooks Federal Credit Union October 2011 - Present
Education
Texas State University-San Marcos
Bachelor of Business Administration (BBA), Economics
Randolph Brooks Federal Credit Union March 2000 - Present
Education
The University of Texas at San Antonio 1998 — 2002
Bachelor's degree, Public Relations/Image Management
Randolph Brooks Federal Credit Union March 2015 - Present
Synergy Federal Credit Union March 2005 - February 2015
Skills
Banking, Commercial Banking, Consumer Lending, Credit, Credit Analysis, Credit Unions, Loan Origination, Loans, Retail Banking
Education
Texas A&M University-Corpus Christi 1998 — 2000
Master's degree, Accounting
McMurry University 1987 — 1990
Bachelor's degree, Accounting
University Health System April 2015 - Present
University of the Incarnate Word® January 2014 - April 2015
Randolph Brooks Federal Credit Union February 2013 - January 2014
GECU July 2008 - February 2013
Skills
Recruiting, Human Resources, Talent Acquisition, Interviews, New Hire Orientations, Applicant Tracking..., Taleo, Screening Resumes, Personnel Selection, Extending Offers, Salary Review, Onboarding, Customer Service, Phone Screening, ADP ezLaborManager, Ceridian, Ultipro, PeopleAdmin, Hiring, Management, Personnel Management, Talent Management
Education
The University of Texas at El Paso 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, Human Resources
Randolph Brooks Federal Credit Union May 2014 - Present
USAA May 1993 - May 2014
Frost Bank May 1989 - May 1993
Skills
CISA, CIA, CRMA, Enterprise Risk..., Banking, Risk Management, Business Process..., Financial Analysis, Business Analysis, Information Security, Analysis, Business Continuity, Information Security..., Information Technology
Education
The University of Texas at San Antonio 1981 — 1985
BBA, Information Technology & Accounting, 3.6
CollabraLink Technologies, Inc. August 2012 - Present
BAE Systems Information Technology August 2011 - August 2012
Federal Resources Corporation September 2009 - August 2011
ASG, LLC May 2007 - September 2009
Federal Resources Corporation July 2006 - May 2007
Clear Channel Communications November 2005 - June 2006
Randolph Brooks Federal Credit Union January 1997 - November 2005
Skills
Analysis, Security, Network Security, Management, Networking, Leadership, System Administration, Operating Systems, Integration, Troubleshooting
Education
The University of Texas at San Antonio 1992 — 1997
Bachelor of Business Administration (B.B.A.)
The Perfect Peacock Boutique July 2015 - Present
Randolph Brooks Federal Credit Union July 2014 - May 2015
Service Credit Union April 2011 - February 2014
USAA March 2005 - July 2009
Skills
Microsoft Office, PowerPoint, Microsoft Word, Management, Microsoft Excel, Sales, Research, Strategic Planning, Windows, Customer Service, Public Speaking, Outlook, Leadership, Social Media, Marketing, Process Improvement, Team Building, Budgets, Training
Education
The University of Texas at San Antonio 2001 — 2005
Political Science, Political Science and Government
Randolph Brooks Federal Credit Union October 2014 - Present
Education
Texas State University 2006 — 2010
Bachelor’s Degree, International Relations and Affairs