Research Data Design
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Research Data Design Employees
USAA July 2014 - Present
USAA February 2011 - Present
USAA August 2007 - February 2011
Titan Auto Insurance October 2004 - August 2007
Research Data Design October 2002 - March 2004
Skills
Social Networking, Leadership, Social Media, Customer Satisfaction, Quality Assurance, Customer Service, Quality Auditing, Management, Process Improvement, Training, Strategic Planning, Microsoft Excel, Budgets, PowerPoint, Team Leadership, Cross-functional Team..., Leadership Development, Program Management, Call Centers, Coaching, Marketing Strategy, Project Management, Account Management, Team Building, Sales Management, Marketing, Team Management, Project Planning, Operations Management, property and casualty..., inside sales, Reporting & Analysis, Ad Hoc Reporting
Education
Webster University 2014 — 2016
Master of Business Administration (MBA), Finance, General
Regis University 2009 — 2013
Bachelors of Business Admin, Finance and Financial Management Services
New Mexico State University 1996 — 2001
Chemical Engineering
VuPoint Research May 2002 - Present
RDD Field Services 2012 - 2014
HAVOC 2010 - 2014
RDD Field Services 2008 - 2012
RDD Field Services 2004 - 2008
Research Data Design 2003 - 2004
Research Data Design May 2002 - 2003
Skills
Market Research, Account Management, Salesforce.com, Online Advertising, New Business Development, Social Media Marketing, Sales, Marketing, B2B, Lead Generation, Social Media, Marketing Strategy, Advertising, Digital Marketing, Customer Service, Marketing Research, Analytics, Competitive Analysis, Project Management
Education
New Mexico State University 1999 — 2005
Bachelor's degree, Criminal Justice, Business Management
Willamette Mfg & Supply Co., Inc. February 2012 - Present
State of Oregon February 2005 - February 2012
State of Oregon February 2002 - January 2005
Research Data Design February 2000 - November 2000
Willamette Mfg & Supply Co., Inc. August 1995 - June 1999
Intiman Theatre September 1990 - February 1992
Skills
Public Speaking, CAD, Project Management, Technical Writing, Inventor, Management, ArcGIS, 3D Modeling, Theatre, GIS, AutoCAD Mechanical, Time Management, Memoir, Fiction Writing, Cadastral, Training
Education
Chemeketa Community College 2007 — 2010
Associate of Arts (A.A.), General Studies, 4.0
Seattle Pacific University 1989 — 1992
Theatre/Theater / Russian Language, 3.53
Mad Fish Digital December 2003 - Present
SoundXposure.Com February 2005 - January 2008
Research Data Design 2001 - 2006
Skills
SEO, SEO Audits, E-commerce SEO, PPC Bid Management, PPC, Yahoo Search Marketing, SEM, Servers, Analytics, Google Analytics, Web Analytics, Google Adwords, Google Webmaster Tools, Google Adwords..., CSS, PHP, Blogging, HTML, Online Marketing, Web Design, Drupal, jQuery, Joomla, MySQL, Usability
Education
Portland Community College 2005 — 2009
Associates, Computer Science
Portland State University
Computer Science
Boston Public Health Commission February 2011 - Present
Boston Public Health Commission February 2013 - June 2013
Boston Area Rape Crisis Center 2010 - 2010
Transition House, Inc. 2010 - 2010
Rape Assistance and Awareness Program November 2007 - June 2009
Research Data Design September 2006 - September 2007
Skills
Youth Development, Social Justice, Education, Community Outreach, Program Development, Training, Fundraising, Research, Public Speaking, Program Management, Microsoft Office, Team Building, Analysis, Public Health, Supervisory Skills, Teaching, Emergency Management, Government, Youth Work, Nonprofits, Grant Writing
Education
Suffolk University 2014 — 2016
Masters of Public Administration
Colorado State University 2002 — 2006
Bachelor of Arts (BA), English Writing and Philosophy
George Washington HIgh School 1998 — 2002
Attorney August 2013 - Present
Attorney March 2013 - July 2013
US Army April 2011 - January 2013
US Army June 2010 - April 2011
13th Judicial District Attorney's Office September 2009 - January 2010
Research Data Design September 2004 - August 2005
LA Fitness May 2003 - July 2004
Starbucks March 2003 - May 2003
Hastings Entertainment October 2002 - February 2003
Skills
Management, Team Leadership, Operations Management, Human Resources, Employee Relations, Outstanding..., Interpersonal Leadership, Interpersonal Savvy, Customer Service, Customer Satisfaction, Public Speaking, Motivational Speaking, Mediation, Family Mediation, Government Contracts Law, Administrative Law, Legal Assistance, Legal Advice, Proofreading, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Mergers & Acquisitions, Government, Defense, Interviews, Courts, Program Management, Legal Research, Civil Litigation, Training, Criminal Law, Legal Writing, Trials, Westlaw
Education
The University of New Mexico 2013 — 2017
Doctor of Philosophy (Ph.D.), Health, Exercise, and Sports Sciences, concentration in Sport Administration
Ball State University 2014 — 2016
Master's Degree, Athletic Coaching
New Mexico State University 2009 — 2012
Master's Degree, Criminal Justice
The University of New Mexico School of Law 2005 — 2009
Juris Doctor (J.D.), Law
New Mexico State University 1995 — 2002
Bachelor's Degree, Double Major: Government, English Literature
Mayfield High School 1994 — 1995
High School
Onate High School 1991 — 1994
High School
Bank of America July 2009 - Present
Bank of America July 2005 - August 2009
Bank of America October 2002 - July 2005
Research Data Design April 1997 - April 1999
Skills
SharePoint, Troubleshooting, Strategic Planning, Process Engineering, Process Improvement, Mortgage Banking, Risk Management, Leadership, Mortgage Lending, Credit, Business Analysis, Analysis, Sales, Six Sigma, Loans, Market Research, Policy, Banking, Project Management, Team Leadership, Customer Service, Microsoft Office, Strategy, Sales Management
Education
University of Oregon 1995 — 1999
BS, Business Administration
University of Oregon - Charles H. Lundquist College of Business
Mahoney Group, Inc October 2002 - Present
Mahoney Realty August 2004 - Present
Portland Energy Conservation, Inc. June 2008 - November 2012
Medicare y Mucho Mas June 2003 - May 2010
Research Data Design 2001 - 2002
Fulbright Program - Mexico 2000 - 2001
AFS Intercultural Programs 1998 - 1998
CMPC 1995 - 1997
Skills
Market Research, Salesforce.com, Business Analysis, Data Analysis, Program Management, Business Development, Project Management, Account Management, Business Strategy, Analytics, CRM, Strategic Planning, Process Improvement, Social Media, Public Speaking, Teamwork, Team Leadership, Enterprise Software, SaaS, Cloud Computing, Leadership, Software Development, Training, Integration, Quality Assurance, Analysis, Strategy, Marketing, Management, Budgets, Business Process..., Contract Negotiation, Change Management, Lead Generation, Entrepreneurship, Access, Sales, Team Building, Agile Methodologies, Operations Management, Sales Process, Leadership Development, Forecasting, Proposal Writing, Mobile Devices, Consulting, Cross-functional Team..., Business Intelligence
Education
Willamette University - Atkinson Graduate School of Management 1998 — 2000
Master of Business Administration (MBA), Focus on Quantitative Analysis
Willamette University 1991 — 1994
BA, Spanish
Pontificia Universidad Católica del Ecuador 1991 — 1992
Latin American Political Science and Government, Spanish Literature
Forest Grove High School
Universidad La Salle, A.C.
Fulbright Scholar Program, Master's-level business classes in Spanish
Custom West Pest Control, Inc. August 2014 - March 2015
COLLECTION BUREAU SERVICES, INC. November 2012 - September 2013
Wal-Mart July 2010 - November 2012
Express Loans July 2009 - July 2010
Curry Health Center August 2007 - June 2009
University of Montana July 2006 - May 2007
Research Data Design November 2004 - February 2006
Sears June 2003 - November 2004
Skills
Knowledge Management, Organizational..., Administration, Customer Service, Supervisory Skills, Outlook, Inventory Management, Word, Retail, Teamwork, Microsoft Office, Customer Relations, Non-profits, Spanish, Hiring, Data Entry, Coaching, Employee Relations, Team Building, Marketing, Sales, Call Centers, PowerPoint, Cashiering, Time Management, Microsoft Excel
Education
University of Phoenix 2009 — 2011
Maaters of management, Public administration
University of Montana 2006 — 2009
Bachelor of science, Social work
Highland High School 1986 — 1988
High School Diploma
Dowsett Fogg & Doler, P.C. January 2012 - Present
Oregon Society of CPAs July 2011 - Present
Beta Alpha Psi - Portland State University May 2011 - June 2012
Portland Progressives Toastmasters May 2010 - June 2012
CASH Oregon January 2012 - April 2012
TyeeReview Professional Development June 2011 - January 2012
RDDFS 2006 - 2009
Swatch Group 2003 - 2006
Research Data Design January 1999 - January 2003
E-Works May 1995 - July 1999
Skills
Creative Strategy, Client Services, Marketing Communications, Photoshop, Public Relations, Public Speaking, Speech Writing, Writing, Excel, PowerPoint, Project Coordination, Event Planning, Coaching, Instructing, Account Management, Film Editing, Web Design, Problem Solving, Concept Development, Report Writing, Final Cut Pro, Market Research, Marketing Strategy, Fundraising, Teamwork, Team Management, Adobe Creative Suite, Word, Wordpress, Blogging, Google Docs, Microsoft Office, Macromedia, Mac, PC, Time Management, Organizing, Inside Sales, Salesforce.com, Lacerte, QuickBooks, Microsoft Word, Microsoft Excel, CSA, Budgets, Marketing, Editing, Outlook, WordPress, Leadership
Education
Portland State University 2010 — 2012
Post-Bac, Business: Accounting
Portland Community College 2001 — 2003
Certificate, Multimedia Design
Portland State University 1995 — 1999
Bachelor of Social Science, Business Administration Advertising Management
Bauder College 1986 — 1988
AA, Fashion Design
kCura August 2013 - July 2015
Affirm Discovery March 2013 - July 2013
Exterro Inc April 2012 - January 2013
Exterro Inc January 2011 - January 2013
Exterro Inc December 2009 - April 2012
Exterro Inc July 2008 - December 2009
Stratify January 2007 - April 2008
Discover-e Legal January 2005 - November 2006
Symantec September 2001 - September 2004
Research Data Design September 1996 - March 2000
Skills
Litigation Support, EDRMS, Document Review, Training, SaaS, Troubleshooting, Salesforce.com, Document Management, Enterprise Software, Solution Selling, Account Management, Project Management, Databases, Cloud Computing, Business Development, Professional Services, New Business Development, Business Analysis, Product Management, EnCase, E-Discovery Consulting, Training Programs, Software Solutions, Product Development, Pre-sales, Competitive Analysis, Program Management, Agile Methodologies, Direct Sales, Sales, Channel Partners, Selling, Consulting, Marketing, CRM, Computer Forensics
Education
University of Oregon 1997 — 2001
BA, Russian, Religious Studies
Defense Language Institute 1993 — 1994
Royal Caribbean International November 2012 - Present
University of Oregon 2009 - 2010
The Cottage Theatre 2006 - 2009
Lane Community College 2005 - 2007
Research Data Design July 2000 - April 2005
Skills
Trumpet, Music, Music Theory, Musical Theatre, Piano, Recording
Education
University of Oregon 2009 — 2012
Master of Arts, Music Theory
University of Oregon 2007 — 2009
Bachelor of Science, Music
Lane Community College 2005 — 2007
Music
U.S. Department of Veterans Affairs 2014 - Present
Department of Veterans Affairs September 2010 - Present
Institute of Industrial Engineers February 2013 - Present
Portland State University September 2001 - Present
Department of Veterans Affairs September 2008 - September 2010
Wells Fargo July 2007 - September 2008
Wells Fargo September 2006 - July 2007
Wells Fargo October 2003 - September 2006
Research Data Design September 2002 - October 2003
Venturi Technology Partners 1999 - July 2002
Skills
Business Analysis, SQL, Statistics, SAS, Data Mining, Data Analysis, Analysis, Healthcare Management, R, Numerical Simulation, Data Envelopment..., Six Sigma, Systems Thinking, Enterprise Risk..., Quantitative Risk..., Computational..., University Teaching, Business Strategy, Statistical Modeling, ExtendSim, Operations Research, Project Management, Predictive Analytics, Machine Learning, Programming, Conflict Resolution, Group Decision Making, Analytics, Health Systems..., Federal Government, Veterans Affairs, Bayesian statistics, Monte Carlo Simulation, Systems Engineering, Systems Theory, Lean Management, Problem Solving, Risk Assessment, Risk Management, Computational Modeling, Risk Modeling, Predictive Modeling, Reliability Engineering, High Reliability, Technical Presentations, Collaboration, Loss Mitigation, Simulation Modeling, Program Management, Access
Education
Portland State University 2001 — 2004
MEng, Systems Engineering
Portland State University 2002 — 2003
Graduate Certificate, Computer Simulation and Modeling
Portland State University 1990 — 1994
BS, Mechanical Engineering
The Coca-Cola Company April 2015 - Present
The Coca-Cola Company April 2014 - April 2015
Batteries Plus Bulbs January 2013 - September 2013
NAPA Auto Parts May 2010 - June 2012
Research Data Design April 2002 - May 2004
Skills
GIS, Employee Management, Site Planning, Green Development, Public Speaking, Planning Processes, Microsoft Office, Teaching, New Employee Training, Customer Service and..., Office Administration, Community Outreach, PowerPoint, Microsoft Excel, Microsoft Word, Research, Social Media, Statistics, Higher Education, Event Planning, Team Leadership
Education
The University of Montana 2005 — 2009
Bachelor of Arts in Geography, Urban and Environmental Planning, Graduated 3.0 GPA
Ruby Receptionists April 2009 - Present
Pulse Health July 2007 - April 2009
Research Data Design 1998 - 2007
AT&T / Lucent Technologies 1990 - 1998
IKEA 1988 - 1990
Skills
Start-ups, Social Media, Sales Management, Marketing, Team Building, Sales, Strategy, New Business Development, Swedish, Business Development, Business Strategy, Marketing Strategy, Customer Service, Entrepreneurship, Strategic Partnerships, Strategic Planning, Cloud Computing, Leadership, Product Management
Education
University of Washington 1982 — 1986
MBA
Linköping University 1984 — 1985
The University of Montana - School of Business Administration
The University of Montana - School of Business Administration
The University of Montana - School of Business Administration
Durango Motor Company Inc January 2015 - Present
San Juan Country Club August 2014 - January 2015
The Durango Herald/Ballantine Communications Inc. January 2009 - June 2013
Durango Herald August 2005 - January 2009
Research Data Design 2001 - August 2005
Skills
Social Media, Social Networking, Marketing, Public Speaking, Public Relations, Human Resources, Management, Employee Benefits, Leadership, Event Planning, Strategic Planning, Advertising, Interviews, Social Media Marketing, Team Building, Customer Service, Leadership Development, Recruiting, Organizational..., Coaching
Education
New Mexico State University 1996 — 2000
Bachelor of Science (B.S.), Agricultural and Extension Education Services, Communications Option
Leadership La Plata
P/E Enterprises, Inc. November 1998 - Present
MetaPower, Inc. July 2010 - November 2010
Wacom Technology August 2006 - November 2008
Research Data Design 2002 - 2003
Boeing April 1990 - December 1997
Intel October 1986 - March 1990
Skills
Programming, Software Development, HTML, Requirements Analysis, Unix, Web Design, Troubleshooting, JavaScript, CSS, Microsoft SQL Server, Web Applications, Software Engineering, Perl, Operating Systems, Testing, PHP, Linux, MySQL
Education
Clark College 2009 — 2010
Certificate, Web Programming
Portland State University 2002 — 2003
Web Developer Certificate, Web Development, A
Portland State University 1982 — 1985
Bachelor of Science (BS), Computer Science, A-
Oregon Graduate Institute 1987 — 1990
Master's degree in Computer Science, Computer Science
University of Kansas 1970 — 1974
Bachelor's degree, Biology/Biological Sciences, General, B+
University of Oxford 1973 — 1974
Study Abroad, Biology and Archaelogy
Cold Coast July 2015 - Present
Alaska Department Of Natural Resources December 2014 - Present
Dell April 2011 - October 2014
Rains Marketing LLC March 2010 - January 2011
Quay Connection April 2008 - July 2008
Sanda Communications January 2007 - March 2008
Research Data Design April 2006 - September 2006
American Teen TV April 2006 - August 2006
Skills
Social Media, Public Relations, Campaign Management, Project Planning, Photoshop, Event Management, Email Marketing, Social Media Marketing, Blogging, Advertising, Marketing, Online Advertising, SEO, Marketing Strategy, Press Releases, Management, Newsletters, Marketing Communications, Event Planning, Editing
Education
University of Oregon 2001 — 2005
BA, Theatre Arts, Film Studies
AJ Dimond High 1997 — 2001
Deschutes River Conservancy December 2013 - Present
Central Oregon Intergovermental Council November 2010 - November 2013
ChannelForce July 2009 - December 2010
ChannelForce April 2004 - July 2009
Holmes & Company, LLP June 2002 - April 2004
Research Data Design May 2000 - April 2002
Ecotrust May 1999 - April 2000
R.F. Stearns August 1997 - April 1999
Skills
Microsoft Excel, Microsoft Office, Account Management, Strategic Planning, PowerPoint, Customer Service, Microsoft Word, Salesforce.com, Marketing, Public Speaking, Sales, Social Media, Marketing Strategy, Outlook, Budgets, Team Building, Market Research, Accounting, QuickBooks, Program Management, New Business Development
Education
Oregon State University 1995 — 1997
MBA, Business
Yale University 1988 — 1992
BA, History
The Thacher School 1984 — 1988
High School
Pacifiic Mortgage Research January 2008 - Present
Real T Solutions June 2004 - October 2006
Research Data Design January 2002 - January 2003
Skills
Management, Entrepreneurship, Business Development, Sales, Team Leadership, Customer Service, Strategic Planning, Process Improvement, Team Building, Leadership, Market Research, Vendor Management, CRM, Real Estate, Marketing, Contract Negotiation, Marketing Strategy, Social Networking, Negotiation, Project Management, Social Media Marketing, Event Planning
Education
University of Oregon - Charles H. Lundquist College of Business 2000 — 2004
Bachelor's degree, Business Administration and Management, General
AAA - The Auto Club Group June 2005 - Present
AAA - Life Insurance December 2003 - June 2005
Research Data Design August 2002 - November 2003
Convergys Corporation June 1988 - August 2002
Skills
Customer Experience, Management, BPO, Call Center, Call Centers, Operations Management, Customer Satisfaction, Project Management
Education
University of Nebraska-Lincoln
BSBA, Finance
OneBookShelf, Inc. March 2006 - Present
Research Data Design February 2004 - March 2006
ING March 1998 - September 2002
Skills
Project Management, Web Development, LAMP, LAMP administration, Linux, Linux System..., Apache, MySQL, PHP, Adobe Acrobat, InDesign, ePub, JQuery, osCommerce, Digital Marketing, Marketing Strategy, Market Research, ASP.NET, ColdFusion, Microsoft SQL Server, Accounts Payable, Lobbying, jQuery, E-commerce, SEO, Mobile Games, Game Design, Access, SharePoint, Content Management
Education
Clover Park Technical College 2002 — 2004
Information Technology, 4.0
University of Washington 1983 — 1987
Physics
Harvard University 1981 — 1982
Physics
CheckPoint Surveys October 2006 - Present
Research Data Design 2001 - 2006
RDD 2000 - 2006
Gartner July 1999 - June 2000
GI Joes July 1993 - July 1999
Skills
Market Research, CATI, Data Collection, Programming, Marketing Research, Online Research, Quantitative Research, PowerPoint, Advertising Research, Focus Groups, Competitive Intelligence, Data Analysis, Segmentation
Education
Oregon State University 1992 — 1995
Bachelor's degree, Mathematical Sciences
Central Oregon Community College 1989 — 1992
Transfer, All
Transworld Systems November 2011 - March 2015
All-American Publishing November 2004 - June 2011
Qwest Communications May 2004 - November 2004
Star West Satellite November 2003 - March 2004
The Affinity Management Group February 2002 - December 2002
Field Marketing, Inc May 2001 - December 2001
Research Data Design February 1999 - February 2001
Skills
Leadership, Management, Team Building, Market Research, Event Management, Training, Customer Service, Public Speaking, Operations Management, Time Management, New Business Development, Human Resources, Advertising, Sales, Budgets, Inventory Management, Program Management, Marketing Strategy, Account Management, Call Centers, Territory Management, Remote Workforce..., Sales Operations, Recruiting, Hiring, Interviewing Skills
Education
Boise State University 1992 — 1997
Poli-Sci
Utah Valley University
WatchGuard Technologies July 2015 - Present
Nintendo of America December 2007 - July 2015
Sprint July 2007 - December 2007
Starbucks Coffee Co. July 2007 - November 2007
Alltel Wireless November 2004 - July 2007
Washington Mutual Bank October 2004 - March 2005
Frontier Airlines January 2002 - August 2003
Research Data Design January 2001 - February 2002
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows 7, Active Directory, Software Documentation, Windows XP, Help Desk Support, VPN, Project Management, Customer Service, DNS, Visio, Call Centers, Microsoft Office
Education
Embry Riddle Aeronautical University 2005 — 2008
Professional Aeronautics, Technical Management
Bellevue College 2007 — 2007
MCSE Certification, Information Technology
New Mexico State University 2001 — 2003
NW Public Affairs October 2012 - Present
DHM Research December 2007 - September 2012
Research Data Design May 2006 - November 2007
Ministère de l'Éducation nationale (France) September 2005 - May 2006
Skills
Writing, Public Policy, Public Policy Research, Research, Public Speaking, Policy Analysis, Government, Volunteer Management, Policy Research, Program Development, Qualitative Research, Politics, Economic Development, Grants, Community Outreach, Public Relations
Education
College of Urban and Public Affairs, Portland State University 2008 — 2010
Masters of Urban Studies and Planning, Public Policy, 3.8 GPA
Portland State University 2002 — 2005
Bachelor of Arts (B.A.), American History; English Literature, 3.8 GPA
Market Strategies International April 2015 - Present
Davis, Hibbitts & Midghall, Inc. (DHM) October 2012 - April 2015
Market Decisions Corporation May 2011 - October 2012
RDD Field Services March 2008 - May 2011
Research Data Design February 2006 - March 2008
American Intercontinental University November 2005 - February 2006
Ohio University July 2004 - September 2005
Skills
Focus Groups, Statistics, SPSS, Qualitative Research, Data Analysis, Questionnaire Design, Analysis, Quantitative Research, Segmentation, Market Research, Survey Design, Marketing Research, Data Collection, Online Research, Customer Insight
Education
Ohio University 2005 — 2006
M.S.Ed., Educational Research and Evaluation
Ohio University 2000 — 2004
B.S.Ed., Middle Childhood Education - Math and Science
Chicken Scratch Farm, LLC March 2014 - Present
Church & Dwight, Co., Inc. October 2012 - May 2013
Supplement Sciences, Inc. December 2010 - October 2012
Nutrition Now, Inc. December 2007 - December 2010
Nutrition Now, Inc. November 2006 - December 2007
Nutrition Now, Inc. September 2005 - November 2006
Fisher Corporation February 2002 - June 2006
Research Data Design November 1999 - June 2001
Bugatti's Pizzeria 1998 - 1999
Skills
Product Development, Strategic Planning, Market Research, New Business Development, Cross-functional Team..., Nutrition, Public Speaking, Negotiation, Business Strategy, Competitive Analysis, Management, Team Leadership, Project Management, Entrepreneurship, Business Development, Team Building, Product Marketing, Budgets, Strategy, Marketing Communications, Key Account Management, Marketing Management, Manufacturing, Contract Negotiation, Supply Chain Management, Leadership, HACCP, Forecasting, Consumer Products, Continuous Improvement, FMCG, Food Industry, GMP, P&L Management, Pricing, Process Improvement, Product Innovation, Purchasing, R&D, Sales Operations, Supply Chain, Packaging, Customer Insight
Education
Clackamas Community College 2002 — 2005
Health Science
Portland State University 1999 — 2001
Computer Science
Indigo Bridge June 2010 - Present
Isis Haus May 2007 - Present
Venture Data April 2004 - May 2007
Research Data Design February 2001 - August 2003
Skills
Creative Writing, Web Design, Programming, Computer Hardware, Computer Repair, Physics, Chemistry, Communication, Languages, Digital Imaging, DJ, Djembe, Native, Digital Mixing, Event Management, Weddings, Articles, Short Stories, Novels, Entertainment, Nutritional Counseling, Spirituality, Ancient History, Alternative Energy, Alternative Medicine
Education
University of Oregon
Lane Community College
Thurston High School
Green Ride Colorado July 2010 - Present
Northern Colorado Kids.com September 2009 - August 2010
Airfield Authority March 2006 - April 2010
Directech March 2007 - April 2008
Research Data Design August 2006 - March 2007
Center Partners March 2005 - August 2006
Harlem Ambassadors June 2004 - December 2004
Aegis Lending September 2003 - April 2004
Ameriquest Mortgage June 2003 - September 2003
IMC of Colorado March 2001 - December 2002
Skills
Marketing, Sales, Management, Advertising, Customer Service, Customer Satisfaction, Market Research, Time Management, Nonprofits, Process Scheduler, Insurance, Leadership, Team Building, Trade Shows, Microsoft Office
Education
Education & Life Training Center 2005 — 2006
N/A-Certificates, Computer-Excel, Word; Medical Billing & Coding, Anatomy, Medical Terminology
Colorado State University 1981 — 1986
Bachelors, Business Administration
Harland Clarke March 2004 - Present
Protocol Marketing March 2004 - December 2009
Research Data Design March 2002 - March 2004
Protocol Marketing June 2000 - March 2002
FutureCall June 1997 - February 2000
Skills
System Administration, Telephony Support, Network Administration, Desktop Administration, IT Management, Call Center, Process Improvement, Strategic Planning, Project Management, Customer Service, Lead Generation, Sales, Team Leadership, B2B, Troubleshooting, Call Centers, ITIL, Networking, Security, Servers, Technical Support, Information Security, Computer Security, Network Security
Education
Audio Recording Technical Institute 1994 — 1995
Final Certificate, Audio Recording and Studio Design
Valencia College 1992 — 1993
General Education
Seminole State College of Florida 1987 — 1988
General Education
Pikes Peak Community College
Business Administration and Management, General, 4.0
Certifications
Armstrong World Industries April 2015 - Present
Silicon Forest Electronics April 2014 - September 2014
PCC Structurals, Inc. April 2013 - September 2013
Deschutes Brewery August 2010 - January 2012
Research Data Design 2004 - 2007
Skills
Wireless, Marketing Strategy, Value Stream Mapping, Lean Manufacturing, Project Management, Salesforce.com, Solution Selling, Market Research, Mobile Devices, Product Development, Enterprise Software, Cross-functional Team..., Process Engineering, Process Improvement, Engineering
Education
Oregon State University 2011 — 2015
Bachelor of Science, Industrial Engineering
Qualfon May 2014 - Present
Center Partners May 2010 - May 2014
Center Partners March 2008 - May 2010
Research Data Design December 2006 - October 2007
Skills
Workforce Management, Call Center, Outsourcing, Customer Satisfaction, Operations Management, Six Sigma, Performance Management, Process Improvement, Leadership Development, Customer Service, Coaching, Team Leadership, Team Building, Contact Center..., Call Centers, Sales Process, Management, Customer Experience, Call Center Development, BPO, Customer Retention, Contact Centers
Education
Colorado State University
Sykes August 2013 - Present
Research Data Design 2001 - 2003
JagWares Distrib. 1995 - 2000
Sostarich Computers 1989 - 2000
Education
Kilgore College
AAAET, Electronic Technology, B+ (2.39 out out of a possible 3 points)