FutureCall Company

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FutureCall Employees

Employee
Years
Job
Industry
Gregg Bohren Gregg Bohren Knoxville, Tennessee Details
Gregg Bohren's FutureCall Experience March 1998 - June 2001
Job Strategic Leadership, Leadership Development, Outsourcing, Shared Services, Procurement, CRM, SRM/SPM Executive
Industry Management Consulting
Experience
Accenture  August 2006 - Present
Teleperformance  June 2001 - August 2006
United States Army  November 1990 - November 2004
FutureCall   March 1998 - June 2001
Metris Companies  January 1997 - March 1998
Sitel  July 1993 - January 1997
APAC Customer Services  October 1990 - June 1993
Foodservice Management, Inc   April 1985 - September 1992

Skills
Military Leadership, Executive Management, Executive Financial..., Leadership Development, Executive Coaching, Performance Management, Performance Improvement, Financial Performance..., Leadership, Team Building, Team Leadership, Cross-functional Team..., Team-oriented, Teaching, Business Analysis, Financial Analysis, BPO, Shared Services, Contact Centers, Customer Insight, Strategic Leadership, Thought Leadership, Outsourcing Management, Offshore Outsourcing, Transformational..., Analytics, Public Speaking, Inspiring Leadership, Executive Development, Command & Control, Business Intelligence, Emotional Intelligence, Vendor Management, Management, Operations Management, Strategic Planning, Business Strategy, Strategic Thinking, Talent Management, Organizational..., Organizational Design, Customer Engagement, Human Capital, Process Engineering, Governance, Global Operations, Management Consulting, Strategy, Business Process..., Stakeholder Management

Education
American Military University
BA Management, Leadership, 3.94 GPA, President's List

Hutchinson Community College
Associate of Arts (AA), General Studies

Erin Madigan Erin Madigan Colorado Springs, Colorado Area Details
Erin Madigan's FutureCall Experience January 1999 - October 2003
Job Tier III Technical Rep at Tmobile
Industry Wireless
Experience
T-mobile  November 2003 - Present
FutureCall   January 1999 - October 2003

Skills
Telecommunications, Wireless, Mobile Devices, GSM, Call Centers, Customer Experience, LTE, UMTS, Cellular Communications, Customer Retention, 3G, Customer Satisfaction

Education
Pikes Peak Community College   1999 — 2000

University of Northern Colorado   1997 — 1998

Al-Kawwan Ellis Al-Kawwan Ellis New York, New York Details
Al-Kawwan Ellis's FutureCall Experience October 1998 - November 2000
Job EllisInk
Industry Public Relations and Communications
Experience
Essex County College  September 2006 - May 2013
Centerplate  2006 - 2006
General Trade   2003 - 2004
McDonald's Corporation  2002 - 2002
Walmart  2001 - 2001
FutureCall   October 1998 - November 2000
Pathmark Stores, Inc.   2000 - 2000

Skills
Animation, Art, Microsoft Office, Microsoft Word, Leadership, 3D Studio Max, Entertainment, Program Management, Public Speaking, PowerPoint, Research, Microsoft Excel, Social Media, Nonprofits, Higher Education, Adobe Creative Suite, Computer Networking, Computer Technology

Education
Montclair State University   2015 — 2019
Bachelor's Degree, English, Junior

Essex County College   2007 — 2013
Associate's degree, English / Liberal Arts

Anthem Institute   2010 — 2011
Diploma, Graphic Design and Animation

NJIT   2006 — 2006
certificate, Brownsfield Environmental Technician

Drake Business College   2004 — 2005
certificate, PC/LAN

April Rigoni April Rigoni Fort Myers, Florida Area Details
April Rigoni's FutureCall Experience August 2000 - May 2004
Job Corporate Sales Account Manager || Open to Networking
Industry Information Technology and Services
Experience
Hewlett-Packard  May 2007 - Present
Leaders in IT Corporate Sales & Account Management   2012 - Present
Hewlett-Packard  May 2004 - May 2007
FutureCall   August 2000 - May 2004

Skills
Information Technology, IT Leadership, Information Technology..., Strategic Use Of..., IT Sales, Healthcare Information..., EHR, Health Information..., Account Management, Solution Selling, Health Information..., Pipeline Management, Executive Presentations, Strategic Prospecting, Consultative Selling..., Key Account Acquisition..., Consultative Sales..., Building High..., Outstanding..., Written & Oral..., Enthusiasm to learn, Great communications..., Organized Multi-tasker, Challenge Driven, Strategic Communications, Competitive Displacement, Academic Achievement, Academic Tutoring, Teaching, Coaching, Transformational..., Transformational..., Follow-up Sales Activity, Persuasive Presentations, SPIN Sales Training, CRM, Sales, Enterprise Software, Management, Business Alliances, Leadership, Salesforce.com, Direct Sales, Partner Management, Channel Partners, Networking, Sales Enablement, Sales Operations, Managed Services

Education
University of Colorado Colorado Springs   2004 — 2007
Masters, Communication

University of Colorado Colorado Springs   2001 — 2004
Bachelor of Arts, Organizational Communication

Ken Garrow Ken Garrow Charlotte, North Carolina Area Details
Ken Garrow's FutureCall Experience January 1998 - November 2003
Job
Industry Consumer Goods
Experience
Lowe's Home Improvement  August 2013 - Present
Lowe's Home Improvement  October 2011 - August 2013
Deluxe Corporation  October 2010 - October 2011
Deluxe Corporation  January 2010 - September 2010
Project Consulting Group  April 2009 - January 2010
Zappos.com  January 2007 - January 2009
Equity Lending Mortgage Corporation   January 2004 - April 2005
FutureCall   January 1998 - November 2003

Skills
Business Analysis, Web Analytics, Agile, Scrum, Customer Insight, SDLC, Google Analytics, Coremetrics Analytics, Search Analysis, Experian Hitwise, Requirements Analysis, Requirements Management, Test Cases, Test Management, Web Marketing, Requirements..., Oracle Discoverer, SQL, Blueprint, IBM Websphere Commerce, Object Oriented Systems, Unix, Web Applications, Web Project Management, Website Development, Agile Methodologies, Business Architecture, Mortgage Banking, SEO, User Experience, Agile Project Management, Cross-functional Team..., Integration, User Acceptance Testing, Software Documentation, Testing, Lead Generation, E-commerce, Management

Education
Colorado Technical University   2005 — 2007
BS

Augusta State University   1998 — 2002
Undergraduate

Elsa Miller Elsa Miller Colorado Springs, Colorado Area Details
Elsa Miller's FutureCall Experience May 1999 - May 2004
Job Special Projects at Duraclean Master Cleaners, Inc.
Industry Consumer Services
Experience
Duraclean Master Cleaners, Inc.   September 2006 - Present
FutureCall   May 1999 - May 2004
US Airways  August 1986 - March 1997

Skills
Operations Management, Mold Remediation, Remediation, Team Building, Leadership, Strategic Planning, Small Business, Training, Water, Restoration, Marketing, Management, Public Speaking

Education
Slippery Rock University of Pennsylvania   1962 — 1967
BS Health, Physical Education, Recreation

North Allegheny High School.   1959 — 1962
Graduated, Academic

Joey Tepley Joey Tepley Colorado Springs, Colorado Area Details
Joey Tepley's FutureCall Experience July 2000 - April 2004
Job I.T. Manager at Impact Confections
Industry Information Technology and Services
Experience
Impact Confections  January 2013 - July 2015
Impact Confections  December 2004 - July 2012
Futurecall   July 2000 - April 2004
Futurecall   September 1998 - July 2000

Skills
Windows Server, Troubleshooting, Servers, Printers, Windows, Networking, Microsoft SQL Server, Microsoft Exchange, Active Directory, System Administration, WAN, Technical Support, Backup Exec, Disaster Recovery, Management, Customer Service, Virtualization, Help Desk Support, Hyper-V, Information Technology, Windows 7, Mobile Devices, DHCP, Strategic Planning, Team Building, Team Leadership, Security, Network Administration, Network Security, Office Communications..., Hardware, VoIP, Access

Education
Colorado Technical University   2004 — 2005
Business Administration Core IT

Reegan Albright Reegan Albright Benton Harbor, Michigan Area Details
Reegan Albright's FutureCall Experience 1998 - 2004
Job Senior Business Consultant
Industry Marketing and Advertising
Experience
Pertinax, Inc   January 2010 - Present
FutureCall   1998 - 2004
ITI Marketing Services  1996 - 1998

Skills
Account Management, Lead Generation, Vendor Management, Team Building, Customer Experience, Merchant Services, Business Development, Call Center, Call Center Development, Management, Telemarketing, Call Centers, Workforce Management, Sales Management, Microsoft Word, Business Analysis, CRM, Web Applications, Strategic Planning, New Business Development, Microsoft Excel, Financial Reporting, Recruiting, BPO, Contact Centers, Customer Service, Marketing, Process Improvement, Sales, Cold Calling, Credit Cards, Salesforce.com, Customer Satisfaction, Training, Team Leadership, Performance Management

Education
Bellevue University
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services

Southwestern Michigan College

Southwestern Michigan College

Jen Alvarado Jen Alvarado Augusta, Georgia Area Details
Jen Alvarado's FutureCall Experience 2001 - 2004
Job Client Transformation Consultant at ADP
Industry Financial Services
Experience
ADP  April 2013 - Present
ADP Major Accounts  February 2011 - April 2013
Ipswitch, Inc.   September 2005 - January 2011
Kennametal  2003 - 2005
FutureCall   2001 - 2004
NACA  2000 - 2001

Skills
SaaS, Call Center, Salesforce.com, Enterprise Software, Employee Relations, Performance Management, Call Centers, Process Improvement, CRM, ADP Payroll, Account Management, Coaching, Leadership, Training, Customer Service, Employee Training, Recruiting, Team Building, Team Leadership, Payroll, Vendor Management, Business Analysis, PeopleSoft, Cold Calling, Employee Benefits, Change Management, Benefits Administration, Management, Human Resources, Talent Management, Talent Acquisition, Program Management, Interviews, Customer Satisfaction, Software Documentation, Training Delivery, HRIS, Workforce Management, Onboarding

Education
Troy University
Bachelors, Business

Sheree Johann Sheree Johann Littleton, Colorado Details
Sheree Johann's FutureCall Experience 1997 - 2002
Job Senior Consultant at eStrategy3, LLC
Industry Marketing and Advertising
Experience
eStrategy3, LLC   August 2015 - Present
Valet Girl Personal Concierge Services   December 2007 - Present
Results Technologies Inc   2008 - January 2011
The Crosbie Group   2004 - 2006
Metropolitan Homes  September 2002 - November 2004
FutureCall   1997 - 2002
The Weitz Company  January 1996 - March 1997
The Weitz Company  May 1986 - January 1996

Skills
Marketing Strategy, Contract Negotiation, Social Media Marketing, Process Scheduler, Sales, CRM, Advertising, Management, Construction Management, Public Speaking

Education
University of Colorado at Colorado Springs
B.A., Organizational Communications

Herb Schley Herb Schley San Antonio, Texas Details
Herb Schley's FutureCall Experience June 1997 - February 2000
Job Systems Administration Engineer
Industry Information Technology and Services
Experience
Harland Clarke  March 2004 - Present
Protocol Marketing  March 2004 - December 2009
Research Data Design  March 2002 - March 2004
Protocol Marketing  June 2000 - March 2002
FutureCall   June 1997 - February 2000

Skills
System Administration, Telephony Support, Network Administration, Desktop Administration, IT Management, Call Center, Process Improvement, Strategic Planning, Project Management, Customer Service, Lead Generation, Sales, Team Leadership, B2B, Troubleshooting, Call Centers, ITIL, Networking, Security, Servers, Technical Support, Information Security, Computer Security, Network Security

Education
Audio Recording Technical Institute   1994 — 1995
Final Certificate, Audio Recording and Studio Design

Valencia College   1992 — 1993
General Education

Seminole State College of Florida   1987 — 1988
General Education

Pikes Peak Community College
Business Administration and Management, General, 4.0

Certifications

Sheree Johann Sheree Johann Greater Denver Area Details
Sheree Johann's FutureCall Experience April 1997 - June 2003
Job Account Manager at The Results Companies
Industry Outsourcing/Offshoring
Experience
The Results Companies  February 2008 - Present
Results Technologies   2008 - Present
FutureCall   April 1997 - June 2003
Futurecall Inc   1997 - 2002
FutureCall Telemarketing  1997 - 2002

Education
University of Colorado Colorado Springs
B.A., Communications

Douglas Lantis Douglas Lantis Greater Los Angeles Area Details
Douglas Lantis's FutureCall Experience 1999 - 2000
Job vCIO at NetFusion
Industry Information Technology and Services
Experience
Netfusion, Inc   April 2015 - Present
iMobile US  June 2013 - December 2014
Apple Retail  2009 - May 2013
AmericanFone   2002 - 2008
TRS Staffing Solutions  2000 - 2001
FutureCall   1999 - 2000
TeleCheck  1991 - 1999

Skills
Customer Service, OS X, Mac, Team Leadership, iOS, Software Development, Troubleshooting, iPhone, Leadership, Mac OS, Mac OS X, Management, Technical Support, Wireless Networking, iLife, iWork, Retail, Sales, Windows 7, Networking, Social Media, Microsoft Office

Education
Rice University   1997 — 1997
Executive Management Development Program

Castleton State College   1986 — 1991
Bachelor's degree in CIS, Computer Science

Castleton State College   1986 — 1991
Associate's Degree, Mathematics

Lonni Roberts Lonni Roberts Colorado Springs, Colorado Area Details
Lonni Roberts's FutureCall Experience 2000 - 2002
Job Stay at home mother and Student at UNE
Industry Government Administration
Experience
UNE  July 2007 - Present
Widefield School District 3  May 2005 - September 2007
Harrison School District two  2002 - 2005
Futurecall   2000 - 2002

Skills
Customer Service, Public Speaking, Leadership, Research, PowerPoint, Social Media, Event Planning, Teaching, Training, Program Management, Paralegals, Political Science, Public Administration, Social Work, Microsoft Office, Writing, Communication, Interpersonal Skills, Microsoft Excel, Microsoft Word

Education
University of New England   2015 — 2019
Master of Social Work (MSW), Master of Social Work

University of Colorado at Colorado Springs   2008 — 2013
Master of Public Administration (M.P.A.), Political Science and Government

Pikes Peak Community College   1998 — 2013
Associate of Arts and Sciences (AAS), Legal Assistant/Paralegal

University of Colorado Colorado Springs   2008 — 2010
Bachelor of Arts (B.A.), Political Science and Government, 3.92

shonika mceroy shonika mceroy Harlem, Georgia Details
shonika mceroy's FutureCall Experience May 1998 - April 2002
Job Telecommunications Professional
Industry Telecommunications
Experience
Verizon Wireless  2002 - 2012
FutureCall   May 1998 - April 2002

Education
Augusta Technical College   1996 — 1997
lpn

harlem high school   1992 — 1996