Telerx Marketing Inc.
Industry: Company
DescriptionHeadquarters: Horsham Township, PA Founded: 1980 Parent organizations: Merck & Co., HCL America, Inc.
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Telerx Marketing Inc. Employees
Boco Digital Media, LLC June 2014 - Present
Health Answers January 2013 - June 2014
Telerx Marketing, Inc August 2010 - January 2013
Futura Services, Inc. September 2009 - August 2010
Wilkes-Barre/ Scranton Pioneers (Arena Football 2 Franchise) July 2008 - August 2009
University Directories May 2007 - August 2007
Pittsburgh Penguins January 2007 - April 2007
Esther Creative Group May 2006 - August 2006
Skills
Microsoft Office, Sales, Project Management, Customer Service, New Business Development, Microsoft Excel, Marketing, Management, Leadership, Analysis, Time Management, Training
Education
University of Pittsburgh 2004 — 2008
B.A., Communications, History
Hatboro-Horsham High School 2000 — 2004
HealthMarkets August 2015 - Present
BAYADA Home Health Care September 2014 - August 2015
Homestead Hospice June 2014 - August 2014
Telerx Marketing Inc. October 2011 - June 2014
Skills
Healthcare, Solid computer skills, Business Workflows, Business Writing, HIPAA, Hospitals, Healthcare Management, Medical Terminology, Healthcare Information..., Data Entry, Leadership, Quality Improvement, Managed Care, Call Centers, Medical Billing, Process Improvement, EHR, Customer Service, Clinical Research, Training, Medical Coding, Pharmaceutical Industry, Medicare, Staffing Coordination, Recruiting, Motivational..., Interviewing Skills, PowerPoint, Microsoft Excel, Microsoft Word, Management, Home Care, Marketing
Education
Liberty University 2015 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Gardner Webb University 2013 — 2015
Bachelor of Science, Health/Health Care Administration/Management
Appalachian State University 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Kings Mountain High School 2002 — 2006
Corporate Call Center, Inc. September 2013 - Present
QVC June 2010 - September 2013
TELERX MARKETING, INC July 2009 - November 2009
ICT GROUP, INC January 1998 - January 2009
The Hibbert Group January 1996 - January 1998
Skills
Business Analysis, Process Improvement, Program Management, CRM, Call Center, Outsourcing, Customer Experience, Marketing Strategy, Operations Management, Vendor Management, Data Warehousing, Team Management, Product Development, Business Development, Performance Management, Leadership, Call Centers, Management, Business Intelligence, Strategic Planning, Customer Retention, Account Management, Integration, Project Management, Team Leadership, Forecasting, Start-ups, Competitive Analysis, Cross-functional Team..., Business Process..., Strategy, Change Management, Telecommunications, Requirements Analysis, Customer Satisfaction, E-commerce, Analytics, Project Portfolio..., Team Building
Education
Drexel University 1986 — 1998
Bachelor of Science Dual, Business Administration & Operations Management/Management Information Systems
Bucks County Community College
Telerx Marketing Inc January 2003 - Present
Telerx Marketing Inc January 2003 - Present
Telerx Marketing Inc January 2003 - Present
Telerx Marketing Inc. January 2003 - Present
HRS/Towers Perrin January 1999 - January 2003
NovaCare, Inc January 1998 - January 1999
Siemens Business Communications, Inc January 1981 - January 1998
US Navy January 1977 - January 1981
Skills
Call Centers, Vendor Management, Team Leadership, Process Improvement, Outsourcing, Leadership, Management, Telecommunications, Customer Satisfaction, Troubleshooting, Project Management, CRM, Program Management, Contact Centers, Team Building, Customer Service, Servers, Windows Server, Call Center, SharePoint, Visio, IVR
Education
42
Uline August 2013 - Present
Telerx Marketing Inc. November 2010 - August 2013
Private Nanny June 2009 - August 2010
Tegrant Corporation August 2007 - March 2008
Skills
Customer Service, Microsoft Office, Reports, Meeting Planning, Morale, Data Analysis, Order Management, Invoice Processing, Lotus Notes, Tracking, Time Management, Invoicing, Data Entry, Call Centers, Order Fulfillment, Telephone Skills, Spreadsheets, Office Administration, Administrative..., Metrics, Process Improvement, Outlook, Visio, Quality Assurance, Vendor Relationships, Accounts Receivable, Kronos, Pivot Tables, Siebel, Microsoft Office 2007, Access, Customer Satisfaction, Team Building, Microsoft Excel, Customer Experience, Microsoft Word, Coaching
Education
Albright College 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Montgomery County Community College 2003 — 2007
Associate of Science (A.S.), Accounting
Star Career Academy February 2013 - Present
Bucks County Community College October 2010 - February 2013
Planned Parenthood Association of Bucks County April 2010 - December 2010
Network of Victim Assistance April 2007 - June 2010
Telerx Marketing, Inc October 2006 - April 2007
Volunteer Center of Bergen County, Inc March 2004 - June 2006
Shelter Our Sisters October 2001 - March 2004
Shelter Our Sisters February 2001 - October 2001
Bergen County Prosecutor's Office January 1999 - January 2001
Bergen County Prosecutor's Office March 1997 - January 1999
Skills
Grant Writing, Fundraising, Nonprofits, Grants, Training, Editing, Newsletters, Strategic Planning, Marketing, Teaching, Crisis Intervention, Non-profits, Community Outreach, Event Planning, Public Speaking, Program Development
Education
Fairleigh Dickinson University 2000 — 2002
MPA, Masters of Public Administration
Fairleigh Dickinson University 1989 — 1993
Bachelor of Arts Degree, Sociology
None August 2012 - Present
Telerx Marketing, Inc August 2010 - November 2011
Kentucky Fried Chicken September 2004 - June 2008
Skills
Marketing Communications, Data Entry, Employee Training, Call Center, Workforce Management, Inbound Marketing, Payroll Management, Billing Solutions, Journalism, Persuasion, Microsoft Excel, Microsoft Word, Microsoft Office, SAP Netweaver, News Writing, Customer Satisfaction, Call Centers
Education
Bloomsburg University 2007 — 2009
Bachelor of Arts, Communications Studies
Luzerne County Community College 2004 — 2007
Associate of Sciences, Journalism Communications
Berwick Area High School
Insite December 2006 - Present
Mohegan Sun January 2006 - December 2006
Telerx Marketing Inc. June 1999 - December 2005
Skills
Instructional Design, Organizational..., Change Management, Coaching, Performance Improvement, Team Leadership, Human Resources, Leadership, Training, Leadership Development, Team Building, Management, Customer Service, Strategic Planning, CRM, Recruiting, Analysis, Personnel Management, Talent Acquisition, Performance Management, Employee Engagement, Talent Management, Employee Training, Succession Planning, Hiring, Organizational..., Employee Relations, Call Centers, Process Improvement
Education
University of Scranton 1990 — 1994
Bachelor of Science, Industrial/Organizational Psychology
Telerx Marketing Inc August 2005 - Present
Skills
Cognos 8.4, SQL
Education
Drexel University
Electrical and Electronics Engineering
West Chester University of Pennsylvania
Bachelor of Science (BS), Computer Science
T-R Associates, Inc. January 2014 - Present
T-R Associates, Inc. June 2012 - Present
Telerx June 1999 - June 2012
Telerx Marketing Inc. 2007 - 2011
Telerx Marketing, Inc 2001 - 2004
Telerx Marketing, Inc. June 1999 - August 2002
Geisinger Health System 1981 - 1999
Skills
Thought Leadership, Strategy Development &..., Client Relationship..., Strategic Planning, Contact Center..., CRM, Change Management, Strategy, Vendor Management, Customer Satisfaction, Talent Acquisition, Training, Leadership, Management, Process Improvement, Outsourcing, Customer Retention, Performance Management, Marketing, Team Building, Account Management, Executive Management, Cross-functional Team..., Business Development, Customer Experience, B2B, Call Centers, BPO, Team Leadership, Coaching, Start-ups, Operations Management, Workforce Management
Education
Misericordia University 1994 — 1998
MS, Organizational Management
Wilkes University 1975 — 1979
BA, English/Journalism/Communications
FULLBEAUTY Brands September 2014 - Present
OSP Group September 2011 - September 2014
Redcats September 2011 - February 2013
Telerx Marketing Inc. October 2002 - August 2011
Southwest Pain and Injury Clinic 1999 - 2002
Skills
Healthcare, Program Management, Call Center, Training, Management, Sales, Customer Service, Team Leadership, Customer Experience, Team Building, Account Management, Call Centers, Leadership, Microsoft Office, Process Improvement, Analysis, BPO, Budgets, Business Analysis, Business Development, Business Process..., Business Strategy, CRM, Call Center Development, Change Management, Coaching, Contact Centers, Cross-functional Team..., Customer Retention, Customer Satisfaction, Employee Relations, Inbound Marketing, Leadership Development, Marketing, Microsoft Excel, Negotiation, New Business Development, Operations Management, Outsourcing, Project Management, Project Planning, Public Speaking, Quality Assurance, Strategic Planning, Strategy, Team Management, Telecommunications, Vendor Management, Workforce Management, Recruiting
Education
The University of Texas at Arlington 1992 — 1996
The University of Texas at El Paso 1989 — 1993
Education
Austin High School 1986 — 1989
PwC July 2015 - Present
PwC September 2012 - June 2015
GSI Commerce June 2008 - July 2010
TelerX Marketing Inc. February 2006 - May 2008
PLANCO May 2005 - August 2005
Skills
Accounting, Excel, MS Office Suite, Self Starter, Employee Benefits, Retirement Plans, Teamwork, Communication Written, Oral Communications, Fast Learner, Audit, Restricted Stock, Business Experience, US GAAP, SOX, ERISA, Client Communication, Customer Service, Attention To Detail, Business Analysis, Financial Reporting, Financial Accounting, Auditing, Microsoft Excel, Human Resources, Payroll, Leadership, CPA, Sarbanes-Oxley Act, Deferred Compensation, Microsoft Office
Education
Villanova University 2009 — 2011
Certification, Accountancy
Shippensburg University of Pennsylvania 2001 — 2005
Bachelor of Science, Business Administration
Monsignor Bonner High School 1997 — 2001
Diploma
eMarketing Copywriter January 2011 - Present
Surnise Signs Custom Signs and Graphics March 2008 - January 2011
Law Offices of November 2006 - March 2008
Telerx Marketing, Inc July 2004 - November 2006
Education
Albright College 1999 — 2003
BAs, English, Spanish, Criminology
University of Granada
Villanova University
post, baccalaureate Paralegal Education
Honeywell Aerospace January 2012 - Present
Herrera Stafford and Associates LLC January 2010 - December 2010
Herrera Stafford and Associates LLC January 2010 - May 2010
Merck & Co., Inc March 2007 - July 2009
Merck & Co., Inc March 2007 - February 2009
Telerx Marketing Inc. Healthcare Business Unit March 2004 - July 2007
Telerx Marketing Inc February 2004 - January 2007
Skills
Spanish, Help Desk Support, Metallurgy, Materials Science, Failure Analysis, Engineering, Troubleshooting, Management, Metallography, Mechanical Testing, Characterization, FMEA, Root Cause Analysis, Metals, Corrosion, Minitab, 5S, Value Stream Mapping, Access, Materials, Networking, Visio
Education
The University of Texas at El Paso 2007 — 2011
B.S., Metallurgical and Materials Engineering
Texas Tech University 1996 — 2002
B.B.A./B.A., International Business & Spanish
Universidad Pablo de Olavide
Business Administration and Management, General
Texas Tech University
Bachelor of Business Administration, and International Business
The University of Texas at El Paso
Bachelor of Science, Metallurgical & Materials Engineering
The University of Texas at El Paso Mining
Dun & Bradstreet September 2008 - Present
Telerx Marketing Inc October 2006 - August 2008
AT&T 1982 - 2003
Skills
Vendor Management, Call Center, Call Centers, Process Improvement, CRM, Customer Experience, Customer Satisfaction, Business Analysis, Salesforce.com, Account Management, Program Management, BPO, Team Leadership, Project Management, Management, Customer Service, Visio, Outsourcing
Education
Drexel University - College of Business and Administration
BS, Business Admin. - Marketing
University of North Carolina at Chapel Hill
Certification, Executive Management Program
A Better Way Financial August 2012 - Present
No Worries Administrative Services August 2007 - Present
UDS Angels at Your Service December 2009 - July 2011
Send Out Cards May 2008 - May 2011
The Customer Care Group March 2007 - August 2007
Crayola, Inc April 2004 - June 2007
Telerx Marketing, Inc June 1999 - September 2003
Day Timers Inc September 1990 - June 1999
SBC/AT&T April 1978 - December 1988
Skills
Training, Customer Service, Event Planning, Marketing, Strategy, Operations Management, Team Building, Program Management, Coaching, Interviews, Office Management, Outlook, System Administration, Microsoft Excel, Call Centers, PowerPoint, Microsoft Word, Process Scheduler, Start-ups, Public Speaking, Event Management, Administration, Budgets, QuickBooks, Constant Contact, Trade Shows, Call Center, Management Consulting, Aspect, Basecamp, Shopping Carts, Technical Writing, Staff Training, Training Delivery, Adobe Acrobat, Scheduling, Billing, Customer Relations, Online Marketing, Budgeting, Problem Solving, Writing, Employee Relations, Start-up Ventures, Behavioral Interviewing, Telephone Interviewing, Organizational..., HR Policies, Leadership, Management
Education
Almeda College and University 2001 — 2003
Bachelors of Business Adminstration, Business Management
Union County College 1975 — 1978
2 years, Business Mgmt
Arthur L Johnson Regional HS 1968 — 1972
College Prep, College/University Preparatory and Advanced High School/Secondary Diploma Program
M2Media360/Beverage Information Group May 1997 - Present
Bellevue College 2008 - 2010
Sound Distributing Corporation - An Anheuser-Busch/E&J Gallo Distributor 1992 - 1996
Newmark & Lewis Inc. 1991 - 1992
TeleRx Marketing Inc. 1982 - 1990
Education
Seattle University 2001 — 2006
MBA
Mercy College
MBA Studies
West Chester University of Pennsylvania
BS, Business/Marketing
Wal-Mart Stores, Inc., Supply Chain Division October 2013 - Present
Fiserv January 2011 - August 2013
Telerx Maketing Inc June 2008 - January 2011
Telerx Marketing Inc May 2007 - June 2008
Skills
Talent Management, Employee Relations, Onboarding, HRIS, Personnel Management, Coaching, Performance Management, Organizational..., Analysis, Payroll, Talent Acquisition, Benefits Administration, Strategic Planning, Interviews, Employee Engagement, HR Policies, New Hire Orientations, Conflict Resolution, Succession Planning, Management, Job Descriptions, Applicant Tracking..., Call Centers, Cross-functional Team..., Temporary Placement, Customer Service, Workforce Planning, Employee Benefits, Human Resources, Recruiting, Leadership, Policy, Deferred Compensation, Program Management, FMLA, Employee Training, Internet Recruiting, Administration, Vendor Management, Hiring, HR Consulting, Employer Branding, Benefits Negotiation, College Recruiting, Screening Resumes, Technical Recruiting, Screening, Training, Sourcing, ADP Payroll
Education
Gardner-Webb University 2004 — 2006
MBA, Business Administration
Barber-Scotia College 2000 — 2004
BS, Business Administration
School name:
Specialty Minerals Inc. January 2014 - Present
Lab Support, a division of On Assignment April 2013 - January 2014
Benchmark Analytics, Inc. February 2005 - March 2013
TeleRx Marketing, Inc December 2003 - February 2005
Keystone Cement May 2003 - October 2003
Skills
Water Quality, ICP-OES, ICP-MS, Atomic Absorption, LIMS, Environmental Chemistry, EPA, ICP, Instrumental Analysis, Sample Preparation, XRF, Elemental Analysis, Laboratory, Analytical Chemistry, Wet Chemistry, Gas Chromatography, Water, Chemistry
Education
University of Pittsburgh 1999 — 2003
BS, Chemistry, physics
Charlotte-Mecklenburg Schools August 2011 - Present
Telerx Marketing Inc. November 2008 - July 2011
Telerx July 2006 - November 2010
Connextions January 2006 - December 2008
Sprint May 1998 - June 2006
Skills
Management, Call Centers, Training, Employee Engagement, Employee Relations, Talent Acquisition, CRM, HRIS, Leadership, Performance Management, Coaching, Interviews, Succession Planning, Program Management, Employee Training, Instructional Design, Team Building, Project Management, Onboarding, Cross-functional Team...
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master's in Human Resource Management, Human Resources Management/Personnel Administration, General, 3.56
Fayetteville State University 2003 — 2006
Bachelor of Science (BS), Psychology, 3.0
Henry Ford Community College May 2010 - December 2010
Kelly Services February 2009 - May 2009
MRI Network January 2009 - February 2009
Telerx Marketing Inc January 2008 - January 2009
Kelly Services March 2007 - May 2007
Baker College May 2006 - December 2006
Detroit Public Schools March 2003 - June 2004
Education
Baker College Center for Graduate Studies
Associates of Business Administration, Business Management
Baker College
Associates Degree, Business Administration
Penn Medicine, University of Pennsylvania Health System February 2014 - Present
Penn Health System November 2011 - February 2014
North Philadelphia Health System July 2011 - February 2014
North Philadelphia Health System October 2010 - July 2011
North Philadelphia Health System September 2008 - October 2010
North Philadelphia Health System May 2000 - September 2008
North Philadelphia Health System March 1995 - May 2000
Germantown Hospital September 1990 - March 1995
Telerx Marketing Inc June 1985 - September 1990
Telerx Maketing Inc September 1983 - June 1985
Skills
Wound Care Protocols, Falls Risk Program..., Marketing, Philosophy Goals and..., Fiscal Budgets, Regulatory Standards..., Performance and Qualtiy..., Root-Cause-Analysis, Computer Skilled, Medical-surgical,...
Education
Temple University
BSN, Nursing
Computer Support, Inc June 2008 - December 2009
Computer Support, Inc. 2008 - 2009
Nestlé Waters North America January 2006 - June 2008
Nestlé Waters North America April 2001 - January 2006
Telerx Marketing, Inc February 1999 - April 2000
Telerx December 1997 - February 1999
Skills
Troubleshooting, Project Planning, SAP, Customer Service, Training
Education
University of Southern California
Master of Arts, Teaching: Secondary Social Studies
University of Hartford
Bachelor of Music, Composition