The Boulders, A Waldorf Astoria Resort
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The Boulders, A Waldorf Astoria Resort Employees
The Fairmont San Francisco December 2014 - Present
Fairmont Scottsdale Princess June 2013 - December 2014
Hilton Grand Vacations October 2012 - May 2013
Hilton Worldwide May 2012 - August 2012
Hilton Grand Vacations June 2011 - May 2012
Hilton Grand Vacations November 2010 - July 2011
The Boulders, A Waldorf Astoria Resort April 2010 - August 2010
Skills
Guest service, VOICE operating system, OnQ, Microsoft Office, Hotels, Hospitality, Customer Satisfaction, Front Office, Rooms Division, Hospitality Industry, Resorts, Micros, Pre-opening, Food & Beverage, Concierge Services, Customer Service, Spa, Guest Service Management, Opera, Guest Recovery, Hotel Administration, Revenue Forecasting, Rooms Division..., Convention Services, Meeting Planning, Cost Control, Hiring, Hotel Booking, Tourism, Lodging, Golf, Hotel Management, Property Management..., Sales
Education
University of Nevada-Las Vegas 2009 — 2013
BS, Hospitality Administration/Management
Omni Scottsdale Resort & Spa at Montelucia January 2015 - Present
The Boulders, A Waldorf Astoria Resort June 2013 - January 2015
Pointe Hilton Squaw Peak Resort August 2007 - June 2013
Pointe Hilton Squaw Peak Resort September 2003 - August 2007
Pointe Hilton Tapatio Cliffs Resort January 2002 - September 2003
Skills
Employee Relations, Labor Relations, Performance Management, Hiring, Interviewing, Leadership Development, Benefits Administration, Compensation, Recruitment/Retention, Employee Engagement, Recognition Programs, Deferred Compensation, Recruiting, Interviews, Human Resources, HRIS, Incentive Programs, Affirmative Action, Training, Management, Onboarding, Temporary Placement, Employee Training, FMLA, Succession Planning, Workforce Planning, Talent Acquisition, Talent Management, Applicant Tracking..., Employment Law, Administration, New Hire Orientations, SPHR, HR Consulting, Organizational..., Personnel Management, Employee Benefits, Conflict Resolution, Career Development, Payroll, Employee Handbooks, Performance Appraisal, Job Descriptions, HR Policies, College Recruiting, Taleo, EEO, Employee Recognition, Job Analysis, Union Avoidance
Education
Northern Arizona University 1996 — 2000
Hello! Destination Management October 2013 - Present
Radisson April 2013 - October 2013
The Boulders, A Waldorf Astoria Resort November 2011 - April 2013
The Boulders, A Waldorf Astoria Resort May 2010 - November 2011
Courtyard by Marriott June 2009 - May 2010
Disney Parks & Resorts January 2008 - August 2008
Skills
Resorts, Catering, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Meeting Planning, Food & Beverage, Corporate Events, Revenue Analysis, Trade Shows
Education
Northern Arizona University 2005 — 2009
Hotel and Restaurant Management
Steak 44 June 2015 - Present
True Food Kitchen July 2013 - Present
The Boulders, A Waldorf Astoria Resort March 2012 - July 2013
Skills
Banquets, Food & Beverage, Cuisine, Menu Development, Catering, Culinary Skills, Fine Dining, Menu Costing, Culinary Management, Banquet Operations, Food Preparation, Hospitality Management, Food, Cooking, Pastry, Pre-opening, Resorts, Restaurants, Sanitation, Hospitality, Recipes, Hotels, Food Quality, Gourmet
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 1988 — 1989
Culinary Arts, Science, and Restaurant Management, Culinary Arts/Chef Training
Arizona Weddings Magazine 2012 - Present
The Boulders, A Waldorf Astoria Resort August 2011 - August 2012
Radisson Fort McDowell Resort 2005 - 2011
Paradise Point by Destination Hotels & Resorts February 2004 - April 2005
Skills
Advertising, Email Marketing, Social Media, Marketing Strategy, Hospitality Industry, Facebook, Catering, Hotel Management, Marketing, Trade Shows, Social Media Marketing, Banquets, Social Networking, Food Service, Front Office, Online Advertising
Education
Northern Arizona University 1990 — 1994
Bachelor of Business Administration (BBA), Hotel & Restaurant Management
Labor Ready June 2015 - Present
M & J Excavating June 2014 - October 2014
The Boulders, A Waldorf Astoria Resort December 2013 - January 2014
CUTCO Cutlery July 2013 - December 2013
Skills
Sales Operations, Marketing, Direct Sales, Cold Calling, Time Management, Sales, Sales Presentations, Merchandising, Customer Satisfaction, Customer Retention, Stocking, Backhoe Operation
Education
Grand Canyon University 2013 — 2017
Bachelor of Business Management, Business Management, 3.4
N/A 2012 — 2012
Hotel Valley Ho June 2010 - Present
Hotel Valley Ho February 2009 - June 2010
The Boulders, A Waldorf Astoria Resort March 2007 - February 2009
The Boulders, A Waldorf Astoria Resort September 2006 - March 2007
Conifer House Bed and Breakfast Inn May 2005 - September 2006
Skills
Hospitality Management, Social Media, Tourism, Customer Service, Hospitality Industry, Resorts, Catering, Hotel Management, Sales, Meeting Planning, Hospitality, Food & Beverage, Yield Management, Hotels, Event Management, Social Media Marketing, Rooms Division, Restaurants, Revenue Analysis, Front Office, Marketing, Banquets, Convention Services, Advertising, Marketing Strategy, Property Management..., Customer Satisfaction, Corporate Events, Trade Shows, Menu Development, Beauty Industry, Hotel Booking, Micros
Education
Northern Arizona University 2004 — 2008
Bachelor of Science (B.S.), Hotel, Restaurant Management
President Abraham Lincoln Doubletree Springfield April 2015 - Present
The Palmer House May 2013 - Present
The Palmer House July 2004 - May 2013
Doubletree Rosemont August 2002 - July 2004
The Boulders, A Waldorf Astoria Resort September 2000 - September 2001
Skills
Purchasing, Food & Beverage, Hotels, Customer Service, Food, Real Estate, Policy, Pricing, Hospitality, Hospitality Management, Restaurants, Catering, Hospitality Industry, Menu Development, Event Planning, Banquets, Sanitation, Fine Dining, Culinary Skills, Chef, Food Service, Pre-opening, Recipes, Cooking, Food Preparation, Gourmet, ServSafe, Food Safety, Restaurant Management, Pastry, Cuisine, Food Quality, Resorts, Culinary Education
Education
Triton College 2002 — 2004
Associates Degree, Culinary Arts/Chef Training
Loyola University of Chicago 1997 — 2000
Sociology
The Boulders, A Waldorf Astoria Resort 2014 - Present
Skills
HVAC lab package units..., HVAC lab Chiller, hot..., Evap. Cooler start up..., HVAC lab Refrigeration..., Maintenance Tech..., EPA 608 Universal, OSHA 30-Hour
Education
Ferris State University 2014 — 2016
Bachelor of Science (BS), HVACR Engineering Technology and Energy Management
Gateway Community College 2012 — 2014
Associate of Arts and Sciences (AAS), HVAC Technologies-Air Conditioning/Refrigeration/Facilities
University of Southern California May 2015 - Present
Specialty Restaurants Corporation October 2012 - May 2015
Le Merigot, JW Marriott Beach Hotel & Spa August 2012 - October 2012
Marriott International October 2008 - August 2012
Hilton Worldwide November 2006 - October 2008
The Boulders, A Waldorf Astoria Resort December 2005 - November 2006
Hilton Worldwide December 2004 - December 2005
Skills
Cuisine, Chef, Banquets, Menu Development, Hospitality Management, Fine Dining, Hotels, Restaurants, Hotel Management, Resorts, Micros, Recipes, Food Safety, Wine, HACCP, Food Preparation, Inventory Management, Food Quality, Purchasing, Hiring, Team Building, Culinary Skills, Sanitation, Food Service, Cooking, Labor Control, Menu Costing, ServSafe, Culinary Management, Serve Safe Certified, Food Cost Management, Culinary Education, Gastronomy, P, Sauces, Recipe Testing
Education
Le Cordon Bleu College of Culinary Arts-Pasadena 2005 — 2005
Associate of Arts (AA), Culinary Arts and Related Services
Los Angeles Pierce College 1999 — 2002
Associate of Arts (AA), Psychology
JBA International December 2014 - Present
Foothills Consulting Group, Inc 2012 - 2014
Freedom Fitness June 2011 - May 2013
The Boulders, A Waldorf Astoria Resort August 2006 - November 2011
The Keg Steakhouse + Bar August 2007 - November 2009
The Skeptical Chymist February 2005 - August 2007
Skills
Management, Recruiting, Training, Customer Service, Contract Recruitment, Technical Recruiting, Sales, Time Management, Temporary Placement, Social Media, Team Building, Business Intelligence, Business Development, Microsoft Office, Talent Acquisition, Interviews, Sourcing, Human Resources, Technology, Internet Recruiting, Research
Education
Arizona State University
Bachelor of Science (BS), Human Nutrition
Arizona State University
Bachelor of Science (BS), Biochemistry
Magellan RX June 2015 - Present
Keogh Health Connection November 2014 - March 2015
The Boulders, A Waldorf Astoria Resort May 2013 - October 2014
Scottsdale Plaza Resort October 2006 - October 2014
The Capital group Companies October 2012 - May 2013
KPMG US January 2011 - August 2012
Education
Central Highschool 1998 — 2002
Diploma
Paradise Valley Community College
The Art Institutes April 2014 - Present
PebbleCreek Country Club September 2013 - April 2014
The Boulders, A Waldorf Astoria Resort June 2012 - September 2013
Abrazo Health Care May 2010 - June 2012
Brookdale Senior Living May 2011 - May 2012
Abrazo Health August 2009 - May 2011
ARAMARK February 2006 - August 2009
PebbleCreek Country Club February 2001 - February 2006
Skills
Budget Monitoring, Budget Forecasts, Menu Development, Menu Costing, Food Quality, Computer-savvy, Turnaround Strategy, Fine Dining, Serve Safe Certified, Culinary Skills, Sanitation, Food Preparation, Recipes, Cuisine, Food Service, Cooking, Food, Catering, Food, Resorts, Chef, Food & Beverage, Event Planning, Restaurant Management, Restaurants, Banquets, Hospitality, Food Safety, Hospitality Management, Gourmet, Hospitality Industry
Education
Art Institute of Phoenix 1998 — 2001
Associate of Arts and Sciences (A.A.S.)
The Boulders, A Waldorf Astoria Resort June 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2013 - June 2014
Fairmont Hotels & Resorts October 2012 - July 2013
Starwood Hotels & Resorts Worldwide, Inc. April 2007 - September 2012
Holiday Inn Phoenix/Tempe ASU October 2005 - December 2006
Skills
Property Management, Microsoft Office, Security, PCI Standards, Customer Service, Guest Recovery, Guest Service Management, Lightspeed, Opera, Telecommunications..., Food & Beverage, Housekeeping, Rooms Division, Conference Services, Sales & Marketing..., Concierge Services, VIP Services, Transportation..., Valet Parking, Behavioral Interviewing, PowerPoint, Productivity, Front Office, Convention Services, Hotel Management, Revenue Analysis, OnQ, Hotel Booking
Education
Arizona State University 2003 — 2007
Bachelor of Science (B.S.), Justice Studies
Pickerington High School 1999 — 2003
Diploma
Charles Schwab November 2013 - Present
The Boulders, A Waldorf Astoria Resort June 2013 - October 2013
Ashley Furniture Industries January 2012 - June 2013
Skills
Series 7, Series 66, Retirement, 401k, Uniform Combined State..., Term Life Insurance, Mutual Funds, Life Insurance, Leadership, Human Resources, Customer Service, Disability Insurance, Event Management, Event Planning
Education
Northern Arizona University 2009 — 2013
BS Hotel Restaurant Management
College for Financial Planning
AAMS
The Ritz-Carlton Hotel Company, L.L.C. July 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. November 2013 - July 2015
The Boulders, A Waldorf Astoria Resort August 2012 - November 2013
Desert Mountain Properties September 2009 - June 2012
Smith Brown Hospitality Group March 2009 - September 2009
Desert Mountain Properties September 2008 - March 2009
Credit Union West December 2003 - September 2008
Skills
Event Planning, Food, Catering, Wedding Planning, Food & Beverage, Corporate Events, Meeting Planning, Hospitality Industry, Restaurants, Event Management, Parties, Weddings, Hospitality, Hotels, Trade Shows, Resorts, Hospitality Management, Galas, Tourism, Budgets, Menu Development, Sales, Food Service, Revenue Analysis, Banquets, Dinners, Holidays, Hotel Management, Golf, Convention Services, Entertainment, Culinary Skills, Process Scheduler, Negotiation, Time Management, Marketing, Property Management..., Team Building, Public Relations, Fine Dining, Receptions, Front Office, Customer Service, OnQ, Wine, Management, Restaurant Management, Pre-opening, Micros, Yield Management
Education
Arizona State University West 2004 — 2008
Bachlors, Communication Studies and Special Events Management Minor
Arizona State University West
Sheraton Wild Horse Pass Resort & Spa February 2015 - Present
Westin Kierland Resort and Spa December 2012 - February 2015
Westin Kierland Resort and Spa September 2009 - December 2012
Westin Kierland Resort and Spa September 2007 - December 2009
The Boulders, A Waldorf Astoria Resort April 2006 - September 2007
The Boulders, A Waldorf Astoria Resort January 2006 - April 2006
Skills
Hospitality, Hotels, Customer Service, Microsoft Office, Fidelio PMS, Galaxy Lightspeed PMS, Department Budgeting, Labor/Expense..., Resort Renovation..., Hospitality Industry, Hotel Management, Training, Budgets, Front Office, Process Scheduler, Management, Rooms Division, Hospitality Management, Resorts, Forecasting, Property Management..., Guest Service Management
Education
Northern Arizona University 2001 — 2003
Cactus Shadows
Cactus Shadows
Hitachi Consulting July 2014 - Present
Tim Labs Inc November 2012 - May 2014
Bentley Investment Group August 2011 - April 2013
Bentley University August 2011 - May 2014
Brown Brothers Harriman June 2013 - August 2013
Morgan Stanley Smith Barney May 2012 - August 2012
Abercrombie & Fitch September 2010 - March 2011
The Boulders, A Waldorf Astoria Resort May 2008 - August 2008
Skills
Microsoft Office, Research, PowerPoint, Microsoft Excel, Microsoft Word, Policy Analysis, Public Speaking, Public Policy, Stata, Social Media, SPSS, Economics, English, Editing, Photoshop, Bloomberg, Bloomberg Terminal
Education
Bentley University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Economics
Cactus Shadows High School 2006 — 2010
International Baccalaureate Diploma and Highschool Diploma
Vision Air Services, LLC January 2012 - Present
AiroSmith Aviation April 1995 - Present
The Boulders, A Waldorf Astoria Resort November 1986 - May 1995
Carefree Inn Resort June 1982 - August 1983
AGEdwards now Wells Fargo Financial May 1981 - June 1982
Skills
Aviation, Strategic Planning, Change Management, Microsoft Office
Education
University of Arizona 1978 — 1981
English
Chaparral Suites - Crescent Hotels and Resorts April 2015 - Present
Monterey Beach Resort - A Noble House Hotel and Resort October 2013 - April 2015
The Saguaro Scottsdale - a Joie de Vivre Hotel May 2011 - August 2013
Westward Look Resort December 2006 - May 2011
Gemstone Hotels and Resorts 2005 - 2006
Westward Look Resort 1999 - 2005
Noble House Hotels & Resorts - The Portofino Hotel & Yacht Club 1998 - 1999
The Boulders, A Waldorf Astoria Resort 1996 - 1998
The Pointe Hilton Resort - South Mountain 1992 - 1996
Hilton Worldwide 1990 - 1992
Skills
Hotels, Resorts, Food & Beverage, Hospitality Industry, Yield Management, Banquets, Hotel Management, Hospitality Management, Rooms Division, Hospitality, Pre-opening, Revenue Analysis, Catering, Leadership, Menu Development, Budgets, Customer Satisfaction, Tourism, Luxury, Spa, Front Office, Restaurants, Fine Dining, Opening Hotels, Convention Services, OnQ, Cuisine, Cost Control, Hotel Booking, Meeting Planning, Micros, Guest Service Management, Culinary Skills, Lodging, Marketing, Property Management..., Hotel Administration, Hiring, Team Building, Restaurant Management, Concierge Services, Opera, Wine, Food, Leisure, Revenue Forecasting
Education
University of Arizona 1984 — 1989
Bachelor of Arts (BA), Communications
The Cosmopolitan of Las Vegas May 2015 - Present
JW Marriott Desert Springs Resort & Spa September 2013 - April 2015
The Boulders, A Waldorf Astoria Resort May 2012 - September 2013
Marriott International 2001 - 2010
Fairmont Hotels and Resorts September 1999 - December 2000
Interstate Hotels & Resorts September 1993 - May 1996
Skills
Sales, Resorts, Pre-opening, Hotels, Luxury, Hospitality Industry, Hospitality, Revenue Analysis, Hospitality Management, Hotel Management, Meeting Planning, Yield Management, Food & Beverage, Tourism, Event Management, Banquets, Catering
Education
Florida State University 1987 — 1991
Bachelor of Science (BS), Communication and Media Studies
Florida State University
BS in Communications, Communications and Political Science
The Boulders, A Waldorf Astoria Resort Loan Officer AssistantStearns LendingJanuary 2012 - September 2012
Education
Cochise College 2002 — 2005
Town of Boonton April 2001 - Present
AAA New Jersey Automobile Club July 1987 - August 1992
The Boulders, A Waldorf Astoria Resort November 1986 - June 1987
Skills
proficient in MS Word,..., Recreation Planning, Recreation, Event Planning, Event Management, Outdoor Recreation, Customer Service, Hospitality, Volunteer Management, Parks, Fundraising, Cpr Certified, Public Speaking, Community Outreach
Education
Johnson and Wales University 1984 — 1986
Bachelor of Science (BS), Hospitality Administration/Management
Johnson and Wales University
Associate of Science (A.S.), Parks, Recreation and Leisure Studies
Rider University 1981 — 1983
Accounting
Arizona Biltmore March 2015 - Present
The Boulders, A Waldorf Astoria Resort March 2014 - March 2015
Hilton Short Hills May 2011 - March 2014
Hilton Short Hills November 2007 - May 2011
Inn at Lambertville Station August 2006 - November 2007
Meyer Jabara Hotels September 2004 - 2006
Skills
Hotel Management, Hotels, Hospitality Industry, Project Management, Hospitality, Event Planning, Event Management, Contract Negotiation, Food & Beverage, Catering, Restaurants, Revenue Analysis, Trade Shows, Wedding Planning, Weddings, Parties, Culinary Skills, Meeting Planning, Menu Development, Hospitality Management, Budgets, Resorts, Corporate Events, Sales, Yield Management, Pre-opening, Micros, Front Office, Convention Services, Fine Dining, Restaurant Management, Rooms Division, Tourism, Food, Cuisine, Wine, Property Management..., Banquets, Guest Service Management, Catering Sales, Customer Retention, Customer Service, Team Leadership, Revenue Forecasting
Education
Rutgers, The State University of New Jersey-New Brunswick 1982 — 1986
BS, Biological Sciences
west orange high school
Self-employed September 2013 - Present
The Boulders, A Waldorf Astoria Resort June 2011 - Present
Skills
Therapeutic Massage, Deep Tissue Massage, Chair Massage, Trigger Point Therapy, Reflexology, Swedish, Bodywork, Aromatherapy, Spa, Thai Massage, Wellness, Supplements, Holistic Health, Healing, Myofascial Release, Yoga
Education
Muscular Therapy Inst. 2000 — 2012
Massage Therapy/Therapeutic Massage
Lesley College 1998 — 2000
Bachelor's Degree, Physcology
Cape Cod Community College 1994 — 1998
Associate's Degree, Physcology
Dorchester High 1964 — 1968
High School
Dorchester High. CapeCod Community College, Lesley College, Muscular Therapy Institute
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
The Boulders, A Waldorf Astoria Resort November 2013 - Present
Ancala Country Club February 2013 - November 2013
Tatum Ranch Golf Club September 2007 - February 2013
Skills
Hospitality, Yield Management, Food & Beverage, Hotels, Front Office, Hotel Management, Golf, Resorts, Revenue Analysis, Hospitality Industry, Banquets, Customer Service, Sales, Event Planning, Event Management
Education
University of Wisconsin-Stout
Hotel and Restaurant Management
Triton College
Associate's degree, Hotel/Motel Administration/Management
Caesars Entertaiment March 2015 - Present
The Boulders, A Waldorf Astoria Resort July 2013 - December 2014
The Westin Lake Las Vegas Resort & Spa March 2012 - June 2013
Eldorado Hotel & Spa May 2010 - March 2012
Scottsdale Cottonwoods Resort and Suites September 2008 - August 2009
The Arizona Biltmore Resort and Spa February 2004 - September 2008
ROYAL PALMS RESORT & SPA March 2002 - January 2004
Hyatt Regency Scottsdale Resort at Gainy Ranch 1987 - 2002
SHERATON VENTURA April 1986 - April 1987
MARQUIS HOTEL June 1985 - April 1986
Skills
Operations Management, Profit, Human Resources, Luxury, Marketing, Revenue Analysis, Pre-opening, Hotel Management, Employee Training, Customer Satisfaction, Resorts, Public Relations, Event Planning, Customer Service, Management, Catering, Food & Beverage, Weddings, Hospitality, Program Management, Hotels, Menu Development, Meeting Planning, Nonprofits, Hiring, Restaurants, Hospitality Management, Logistics, Forecasting, Team Building, Corporate Events, Budgets, Food, Wine, Supervisory Skills, Facilities Management, New Business Development, Negotiation, Sales Management, Marketing Strategy, Market Planning, Hospitality Industry, Leadership, Event Management, Training, Banquets, Contract Negotiation, Public Speaking, Sales, Inventory Management
Education
College of San Mateo 1974 — 1976
Learning Environmental Specialist
San Mateo College
General curriculum; an emphasis in Business Administration
Sanctuary Camelback Mountain November 2014 - Present
The Boulders, A Waldorf Astoria Resort September 2014 - November 2014
Red Door Spas May 2013 - June 2014
Sanctuary Camelback Mountain May 2012 - May 2013
Sanctuary Camelback Mountain January 2011 - May 2012
Sanctuary Camelback Mountain February 2009 - January 2011
Sanctuary Camelback Mountain March 2008 - January 2009
Sanctuary Camelback Mountain July 2007 - March 2008
JPMorgan Chase January 2003 - July 2005
JPMorgan Chase January 2002 - January 2003
Skills
Resorts, Hospitality, Hospitality Management, Hospitality Industry, Event Planning, Customer Service, Employee Relations, Payroll, Team Building, Training, Inventory Management, Performance Management, Spa, Leadership, Time Management, Management, Marketing, Public Relations, Coaching, Micros, Property Management..., Customer Satisfaction, Tourism, Menu Development, Pre-opening, Rooms Division, Yield Management
Education
Arizona State University 2006 — 2008
Spa Management
Discover Newport August 2015 - Present
Hyatt Regency Newport September 2012 - Present
Ocean Edge Resort & Golf Club October 2011 - September 2012
The Boulders, A Waldorf Astoria Resort November 2006 - September 2011
Vail Cascade Resort by Destination Hotels September 2004 - October 2006
Hyatt Regency Lake Tahoe Resort & Casino June 2000 - August 2004
Skills
Revenue Management, Hotels, Hospitality, Food & Beverage, Resorts, Sales Management, Customer Relations, Employee Relations, Coaching, Golf, Ski, Casino, Banquets, Legal Support, Customer Service, Hospitality Management, Customer Satisfaction, Catering, Meeting Planning, Leisure, Hospitality Industry, Legal Assistance, Budgets, Revenue Analysis, Hotel Management, Restaurants
Education
University of Massachusetts at Amherst - Isenberg School of Management 1995 — 2000
BS, Hotel, Restaurant, Travel Administration
Danvers High School 1991 — 1995
The Boulders Resort and Spa May 2015 - Present
The Boulders, A Waldorf Astoria Resort April 2014 - May 2015
The Boulders, A Waldorf Astoria Resort June 2012 - April 2014
Charles Schwab March 2011 - May 2012
Starwood Hotels & Resorts Worldwide, Inc. September 2008 - March 2011
Skills
Hotels, Hospitality Management, Resorts, Food, Pre-opening, Banquets, Hospitality, Guest Service Management, Hotel Management, Catering, Opening Hotels, Microsoft Excel, Hospitality Industry, Front Office, Revenue Analysis, Rooms Division, Hotel Booking, Customer Satisfaction, Customer Service
Education
County College of Morris 1999 — 2004
AS, Business Administration
Morris Hills High School
Arizona Grand Resort November 2013 - Present
The Boulders, A Waldorf Astoria Resort September 2011 - November 2013
Skills
Pastry, Banquets, Menu Development
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2010 — 2011
Associate's degree, Patisserie and Baking
Private Resident September 2013 - Present
Private Residence February 2011 - November 2012
Whole Foods Market October 2010 - February 2011
The Boulders, A Waldorf Astoria Resort August 2008 - October 2010
Simply Gourmet June 2005 - October 2010
Private Residence February 2008 - August 2008
JW Marriott Desert Ridge Resort & Spa April 2006 - February 2008
Anthem Golf & Country Club March 2004 - April 2006
Skills
Gourmet cooking within..., Menu Development, Recipes, Gourmet, Food, Catering, Seafood, Cooking, Resorts, Chef, Event Management, Ingredients, Culinary Skills, Parties, Culinary Management, Cuisine
Education
Art Institute of Phoenix 2003 — 2005
Associate's Degree, Culinary Arts, High Honors
The Boulders, A Waldorf Astoria Resort August 2010 - July 2012
Four Seasons Hotels and Resorts 2003 - 2010
Education
Northern Arizona University
Bachelor's degree, Hotel, Motel, and Restaurant Management
Best Buy January 2014 - Present
Best Buy September 2012 - December 2013
Best Buy December 2011 - August 2012
John Ashton Edgar Consulting January 2007 - December 2011
PhoneDog Media July 2009 - October 2010
Six Star Builders & Consulting April 2007 - December 2008
The Boulders, A Waldorf Astoria Resort January 2001 - September 2006
Skills
Office Management, Customer Service, Mobile Technology, Food & Beverage, Facebook, Online Communities, Online Marketing, Social Media, Community Management, Online Community..., Social Networking, Marketing Strategy, YouTube, Public Relations, Writing, Digital Marketing, New Media, Web 2.0, SEO, Social Media Monitoring, Blogging, Google Analytics, Social Media Marketing, Community Building, Event Planning, Wordpress, Event Management, Web Design, Content Creation, Digital Strategy, Community Relations, Press Releases, Copy Editing, Analytics, Online Advertising, WordPress, Mobile Devices, Strategy, Management, Marketing Communications, Sales, Training, Content Management, Digital Media, Advertising, Content Strategy
Education
Arizona State University 1994 — 1996
Paradise Valley Community College
Hazardous Materials Waste Operations
The Boulders, A Waldorf Astoria Resort September 2006 - March 2015
Golden Door Spa and Dakota Mountain Lodge June 2009 - July 2009
Skills
Resorts, Hospitality, Sales, Hospitality Management, Spa, Hotels, Hotel Management, Pre-opening, Treatment, Hospitality Industry, Micros, Revenue Analysis, Yield Management, Front Office, Food
Education
Northern Arizona University 2004 — 2009
Hospitality Management
Scottsdale Community College 2006 — 2008
Spa And Wellness
Enterprise Rent-A-Car March 2015 - Present
Hyatt Regency August 2014 - March 2015
The Boulders, A Waldorf Astoria Resort October 2012 - July 2014
Hilton Scottsdale Resort and Villas October 2011 - October 2012
Hampton Inn and Suites Scottsdale October 2010 - October 2011
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Resorts, Revenue Analysis, Food & Beverage, Hotel Management, Yield Management, Restaurants, Menu Development, Catering, Customer Service, Pre-opening, Banquets, Event Planning, Event Management
Education
Northern Arizona University 2009 — 2011
Bachelor of Science (B.S.), Hospitality, Hotel and Restaurant Management
Scottsdale Community College 2008 — 2010
Associate of Science (A.S.), Hospitality Administration/Management
Level 3 Communications May 2014 - Present
Wells Fargo•Analyze debt to income and overall credit worthiness for secured and unsecured loans an October 2012 - January 2014
Urban Lending Solutions February 2012 - August 2012
Lifescape Associates June 2011 - October 2011
Wells Fargo Financial September 2006 - June 2011
Van Wall Equipment January 2004 - September 2006
The Boulders, A Waldorf Astoria Resort June 2002 - December 2003
Skills
Analysis, Management, Portfolio Management, Program Management, Credit, Team Leadership, Negotiation, Loans, Team Management, Coaching, Auditing, Finance, Risk Management, Competitive Market..., Strategic Planning
Education
University of Phoenix 2005 — 2007
MBA/MKT, Business Administration and Marketing
Iowa State University 1997 — 2001
B.S., Agriculture
Mandarin Oriental Hotel Group February 2014 - Present
Salmon Creek Media & Marketing September 2011 - Present
Dorado Beach, a Ritz-Carlton Reserve September 2012 - February 2014
The Boulders, A Waldorf Astoria Resort October 2007 - September 2011
Hershey Entertainment & Resorts May 2000 - October 2007
Chateau Elan May 1999 - May 2000
Saddlebrook Resort January 1997 - May 1999
Fisher Island Club August 1991 - January 1997
Bally's Park Place Casino Hotel May 1988 - August 1991
Wellness & Lifestyle Corporation May 1987 - May 1988
Skills
Budgets, Customer Satisfaction, Customer Service, Event Management, Event Planning, Facebook, Fitness, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Inventory Management, Leadership, Management, Leisure, Marketing, Marketing Communications, Marketing Strategy, Menu Development, Newsletters, Operations Management, Photography, Pre-opening, Public Relations, Public Speaking, Relaxation, Resorts, Retail, Sales, Social Media, Social Media Marketing, Social Networking, Spa, Spas, Strategic Planning, Team Building, Tourism, Training, Treatment, Wellness, Beauty Industry, Healing, Skin Care, Hotel Management, Holistic Health, Food & Beverage, Aesthetics, Coaching, Front Office, New Business Development
Education
University of North Texas 1981 — 1987
BS, Community & Health Education
America School Foundation, Mexico City 1972 — 1981
High School
Hilton Worldwide January 2012 - Present
The Boulders, A Waldorf Astoria Resort January 2006 - January 2012
LXR - Luxury Resorts & Hotels January 2006 - March 2009
Vail Resorts Lodging Company/RockResorts May 2004 - January 2006
La Posada de Santa Fe Resort & Spa, a RockResort May 2003 - May 2004
Skills
Revenue Analysis, Hospitality, Resorts, Hotels, Yield Management, Profit Optimization, Microsoft Excel, OnQ R&I, OnQ
Education
North Carolina State University 1993 — 1999
Bachelor of Science (B.S.)
Waldorf Astoria New York October 2015 - Present
Hilton Worldwide 2013 - October 2015
The Boulders, A Waldorf Astoria Resort 2005 - 2013
Hoffmann Hospitality 2001 - 2005
One&Only Resorts, The Ocean Club June 2000 - October 2001
Bacara Resort and Spa 1999 - 2000
The Peninsula Hotels 1991 - 1999
The Ritz-Carlton Hotel Company LLC 1986 - 1991
Four Seasons Hotels and Resorts April 1983 - April 1986
Ecole Hôtelière de Lausanne 1978 - 1983
Skills
Hospitality, Resorts, Hotels, Pre-opening, Food & Beverage, Hospitality Industry, Hospitality Management, Hotel Management, Restaurants, Customer Satisfaction, Revenue Analysis, Rooms Division, Yield Management, Leadership, Tourism, Leisure, Luxury, Event Management, Customer Service, Catering, Spa, Team Building, Food, Fine Dining, Budgets, Strategic Planning, Public Relations, Retail, Cost Control, New Business Development, Operations Management, Online Marketing, Customer Relations, Budgeting, Revenue Management, Guest Service, Business Strategy, Forecasting, Asset Management, Hospitality Consulting, Hospitality Projects, Hospitality Service, Capital Projects, Real Estate Financing, Marketing
Education
Ecole Hôtelière de Lausanne 1978 — 1983
Diploma of Hotel Administration, Hotel Administration
Neue Schule Zurich 1973 — 1976
Diploma of Business, Business
Cornell University
HWW Leadership College, GM Excellence Program
Cornell University 2015 — 2015
Asset Management and Real Estate Valuation Course
Allied PRA August 2015 - Present
Red Bull September 2013 - Present
The Boulders, A Waldorf Astoria Resort February 2013 - May 2013
Skills
Event Management, Social Media, Customer Service, Teamwork, Event Planning, Marketing Communications, Marketing, Public Speaking, Time Management, Microsoft Word, Microsoft Excel
Education
Arizona State University 2011 — 2015
Bachelor of Science (B.S.), Tourism Management & Development
Boulders Resort & Spa August 2015 - Present
The Boulders, A Waldorf Astoria Resort January 2014 - August 2015
The Phoenician Resort February 2013 - January 2014
The Phoenician Resort December 2011 - February 2013
JW Marriott Desert Ridge Resort & Spa June 2008 - December 2011
Royal Dance Works/Arrowhead Dance Academy 2003 - 2010
Skills
Hospitality, Customer Service, Passion for Quality, Leadership, Resorts, Weddings, Wedding Planning, Events, Event Management, High Profile Events, Catering, Catering Sales, Conference Services, Destination Management..., Banquet Operations, Food & Beverage, Delphi, Marketing, Networking, Tourism, Luxury Lifestyle, Concierge Services, Time Management, Guest Service Management, Guest Recovery, Close Attention to..., Highly personable, Highly resourceful, Highly articulate, Interpersonal Skill, Communication, Artistic Vision, Creativity, Dance, Organization, Lifestyle Management, Strategic Planning, Negotiation, Social Networking, Budget Monitoring, Calm, Reliability, Patience, VIP Services, Flexibility, Multitasking Skills, Passion to Succeed, Problem Solving, Intuitiveness, Adaptability
Education
Glendale Community College 2005 — 2007
General Studies
Rio Salado College 2003 — 2005
General Studies
Boulders Resort & Spa May 2015 - Present
The Boulders, A Waldorf Astoria Resort December 2013 - May 2015
Hyatt Regency Phoenix November 2013 - December 2013
Hyatt Regency McCormick Place August 2013 - November 2013
Scottsdale Healthcare October 2010 - September 2011
Artreach at Lillstreet August 2006 - August 2008
Skills
Customer Service, Data Entry, Event Planning, Non-profits, Communication, Fundraising, Grant Writing, Research, Community Outreach, Data Analysis, Public Speaking, Marketing, Training, Budgets, Event Management, Office Management, Recruiting, Project Planning, Teaching, Sales, Strategic Planning, Staff Development, Team Building, Hospitality, Front Office, Social Networking
Education
Loyola University Chicago
Pre-Law Studies, International Political Sciences
The School of the Art Institute of Chicago
Visual and Critical Studies, and Studio Art
Talking Stick Resort October 2009 - Present
Casino Arizona October 2003 - October 2009
The Boulders, A Waldorf Astoria Resort October 1997 - August 2000
The Peaks Resort & Spa September 1994 - October 1997
Lodge at Koele / Manele Bay Hotel / Rock Resorts October 1991 - August 1994
Skills
Chef, Restaurants, Casino, Banquets, Hotels, Pre-opening
Education
The Culinary Institute of America
Professional Chef Certification
Sheraton April 2015 - Present
Southern rail May 2014 - April 2015
Becketts table March 2014 - April 2015
Fairmont Scottsdale Princess August 2012 - February 2014
Sol Mexican cocina January 2011 - August 2012
The Boulders, A Waldorf Astoria Resort January 2010 - January 2011
Los osuna tequileria January 2009 - January 2010
US Navy January 2005 - January 2009
Skills
Food, Marketing Strategy, Strategic Planning, Microsoft Excel, Microsoft Office, Budgets, PowerPoint, New Business Development, Sales, Event Management, Product Development, Forecasting, Food, Event Planning, Inventory Management, Food Service, Restaurants, Catering, Public Speaking, Hospitality, Menu Development, Social Media Marketing, Business Planning
Education
Old Dominion University
Creative writing
Boulders Resort & Spa September 2015 - Present
The Boulders, A Waldorf Astoria Resort September 2014 - September 2015
ARAMARK November 2012 - November 2014
Renaissance Glendale Hotel and Spa November 2010 - November 2012
The Boulders Waldorf Astoria Collection February 2009 - November 2010
Marriott International January 2007 - August 2008
Skills
Banquets, Hospitality Management, Hotels, Hotel Management, Hospitality Industry, Hospitality, Food & Beverage, Pre-opening, Resorts, Micros, Front Office, Catering, Revenue Analysis, Restaurants, Rooms Division, Banquet Operations, Culinary Skills, MICROS
Education
Northern Arizona University 2005 — 2007
Bachelor's degree, Hotel, Motel, and Restaurant Management
Northern Arizona University 2004 — 2006
Bacholers of Science, Hotel and Restaurant Management
Arizona Biltmore November 2014 - Present
Akron General Medical Center September 2013 - October 2014
Summa Health System December 2012 - August 2013
The Spa at Yellow Creek May 2009 - August 2012
The Boulders, A Waldorf Astoria Resort May 2011 - August 2011
Skills
Customer Service, Marketing Communications, Direct Mail, Sales, Membership Relations, Membership Growth, Communication Skills, Healthcare, Wellness, Management, Public Speaking, Writing
Education
Penn State University 2008 — 2012
Bachelor of Science (B.S.), Hospitality Management
Archbishop Hoban High School
Archbishop Hoban High School
Mayo Clinic September 2014 - Present
The Boulders, A Waldorf Astoria Resort April 2013 - 2014
J. Jill July 2012 - February 2013
J. Jill Group 2011 - July 2012
Windermere Real Estate November 2007 - September 2009
Skills
Store Management, Loss Prevention, Inventory Management, Inventory Control, Shrinkage, Trend, Leadership, Trend Analysis, Profit, Recruiting, New Store Development, Sales, Hiring, New Store Openings
Education
Argosy University Phoenix 2011 — 2012
Psychology
Edmonds Community College 2009 — 2011
ATA Counseling, 3.95
Cheney Brothers, Inc. September 2012 - Present
US Foods December 2008 - September 2012
Buca di Beppo February 2005 - June 2008
Self Employed January 2004 - December 2004
McCormick & Schmick's January 2000 - November 2003
Lord Fletchers on Lake Minnetonka September 1994 - January 2000
The Whitney Hotel August 1992 - August 1994
The Boulders, A Waldorf Astoria Resort August 1990 - August 1992
Education
Cornell University 1974 — 1978
Bachelor of Science (B.S.), Hotel and Restaurant Administration
The Antigua Group, Inc. June 2012 - Present
USAA March 2010 - June 2012
iLinc Communications January 2008 - January 2009
iLinc Communications January 2007 - January 2008
DHL June 2006 - January 2007
Synscapes of Arizona July 2003 - August 2005
Cyclone Commerce, Inc. 2000 - 2003
The Boulders, A Waldorf Astoria Resort 1993 - 2001
Skills
Troubleshooting, Customer Service, Account Management, Customer Relations, SaaS, Strategic Planning, Call Center, Solution Selling, Business Planning, Problem Solving, Microsoft Office, B2B, Insurance, Vendor Relations, Excel, Word, PowerPoint, Salesforce.com, Sales, Marketing Strategy, Training, Event Management, Microsoft Excel, Marketing, Team Building, Microsoft Word, New Business Development, Social Media Marketing, Event Planning, Budgets, Online Advertising, Call Centers, Management
Education
DeVry University Phoenix 2009 — 2010
Bachelor of Science, Technical Management - Summa Cum Laude
Deer Valley High School
Deer Valley High School
Rj Reynolds Company June 2015 - Present
Mobile Mini Inc June 2014 - February 2015
OfficeMax April 2007 - May 2013
OfficeMax January 2002 - March 2007
PageNet 1993 - 2001
The Boulders, A Waldorf Astoria Resort 1990 - 1993
Gainey Ranch Golf Club March 1991 - August 1991
University & Whist Club February 1986 - November 1990
Rodel, Inc. 1983 - 1986
Skills
Sales Operations, Sales, Selling, Solution Selling, Account Management, Sales Management, Leadership, Sales Process, Training, Business Development, Direct Sales, Team Building, B2B, Management, Cross-functional Team..., Cold Calling, Customer Retention, Contract Negotiation, Profit, Sales Presentations, Competitive Analysis, Product Marketing, Key Account Development, Purchasing, New Business Development, Customer Service, National Accounts, Merchandising, Key Account Management, Managed Print Services, Marketing Strategy, Operations Management, Business Planning, Negotiation, Forecasting, Strategic Partnerships, Strategic Planning, P&L Management, Managed Services, Customer Satisfaction, Inventory Management, Major Accounts, Marketing, Pricing, Selling Skills, Wireless Solutions, Retail, Multi-channel Retail, Retail Sales, CRM
Education
University of Delaware
Bachelor of Arts (BA), Communication, Public Relations and Journalism
therapeuticSole April 2015 - Present
The Boulders, A Waldorf Astoria Resort March 2013 - Present
Sanctuary Camelback Mountain June 2012 - Present
Neroli Salon and Spa July 1999 - June 2012
The Institute of Beauty and Wellness July 2007 - September 2011
Skills
Myofascial Release, Trigger Point Therapy, Lymphatic Drainage, Reflexology, Thai Massage, Ashiatsu, Deep Tissue, Swedish, Hot Stone, Abhyanga, Relaxation, Deep Tissue Massage, Therapeutic Massage, Prenatal Care, Aromatherapy
Education
Milwaukee Area Technical College 2002 — 2009
a liberal arts, science; nursing focus
Blue Sky School of Professional Massage and Therapeutic Bodywork 1998 — 1998
Massage Therapy
University of Wisconsin-Milwaukee
towards a bachelor's degree program, exercise kinesiology
Suburban Ford of Waterford August 2007 - Present
Sodexo August 2006 - February 2007
Forte Belanger June 2004 - June 2005
Forte Belanger August 2002 - June 2004
The Boulders, A Waldorf Astoria Resort October 2000 - July 2001
BASF 1996 - September 1999
BASF April 1990 - March 1996
Skills
Data Entry, administrative assistant, Administrative..., Outlook, Customer Service, Customer Satisfaction, Microsoft Excel, Microsoft Word, Administration
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 1999 — 2000
Associate's Degree, Culinary Arts & Restaurant Management
The Boulders, A Waldorf Astoria Resort September 2013 - Present
Mead School District December 2011 - September 2013
Applebee's May 2011 - September 2013
Skills
Hospitality, Catering, Food & Beverage, Restaurants, Food, Event Planning, Event Management, Customer Service, Hospitality Management, Menu Development, Restaurant Management, Childcare, Early Childhood..., Team Leadership, Time Management, Social Media Marketing, Social Networking, Working With Children, Creative Writing, Writing, Customer Relations, Computer Proficiency, Mac OS, Windows, Teaching Adults, Type Rating, Social Media, Nannies, Data Entry, Microsoft Excel, Public Speaking
Education
Washington State University 2009 — 2012
Bachelor's Degree, Elementary Education and Teaching, Magna Cum Laude
Spokane Falls Community College 2006 — 2009
Associate's Degree, General Studies, 3.75
Hotel Del Coronado/Beach Village at the Del July 2013 - April 2015
Montelucia Resort and Spa December 2012 - July 2013
The Boulders, A Waldorf Astoria Resort February 2012 - December 2012
Turtle Bay Resort April 2011 - January 2012
The Resort at Pelican Hill October 2010 - April 2011
Hotel Del Coronado April 2007 - October 2010
The Ritz-Carlton Hotel Company July 1986 - April 2007
Paradise Point Resort & Spa 2003 - 2004
Education
Scripps College 1978 — 1982
International Relations
Fairmont Scottsdale Princess June 2015 - Present
The Boulders, A Waldorf Astoria Resort May 2013 - June 2015
Fairmont Hotels and Resorts January 2012 - May 2013
Fairmont Hotels and Resorts March 2010 - January 2012
Fairmont Hotels and Resorts August 2005 - March 2010
Gainey Ranch Estate Club January 2005 - May 2005
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Resorts, Tourism, Hotel Management, Pre-opening, Revenue Analysis, Front Office, Event Management, Event Planning, Sales, Process Scheduler, Supervisory Skills, Team Leadership, Payroll, Guest Service Management, Property Management..., Spa, Training
Education
Arizona State University 2001 — 2005
Bachelor's degree, Tourism and Travel Services Management
Portage Central High School 1997 — 2001
Arizona Biltmore June 2014 - Present
The Boulders, A Waldorf Astoria Resort January 2012 - Present
The Boulders Waldorf Astoria Collection May 2011 - January 2012
Ovations Food Services, LP May 2010 - May 2011
The Phoenician Resort June 2009 - April 2010
The Phoenician Resort April 2006 - June 2009
Boulders Resort and Golden Door Spa October 2004 - April 2006
Fairmont Scottsdale Princess September 1999 - October 2003
Skills
Food & Beverage, Banquets, Resorts, Restaurants, Hospitality Industry, Wine, Food, Customer Satisfaction, Food Service, Hotel Management, Training, Menu Development, Hotels, Hospitality Management, Pre-opening, Event Management, Catering, Fine Dining, Micros, Hospitality, Revenue Analysis, Restaurant Management, Menu Engineering
Education
Glendale Community College 1997 — 1998
General Studies
Hotel Valley Ho June 2015 - Present
Sanctuary Camelback Mountain August 2013 - June 2015
Kevin Dow Promotions May 2010 - November 2014
Clarion Hotel Scottsdale February 2012 - May 2013
The Boulders, A Waldorf Astoria Resort April 2008 - November 2008
Royal Palms Resort and Spa November 2006 - April 2008
Skills
Hotels, Revenue Analysis, Hospitality Management, Hotel Management, Hospitality Industry, Hospitality, Front Office, Yield Management, Rooms Division, Resorts, Pre-opening, Hotel Booking, Tourism, Food & Beverage, Property Management..., Banquets, Catering, Convention Services, Meeting Planning
Education
Northern Arizona University 2007 — 2008
Hotel, Motel, and Restaurant Management
Scottsdale Community College 2004 — 2007
Associate of Arts and Sciences (A.A.S.), Hotel/Motel Administration/Management
World Class Hospitality Services July 2014 - Present
Inspirato with American Express May 2013 - July 2014
Inspirato with American Express October 2011 - May 2013
Inspirato with American Express 2011 - 2013
The Boulders, A Waldorf Astoria Resort February 2008 - August 2009
Morgans Hotel Group January 2007 - February 2008
Omni Hotels October 2006 - October 2007
Omni Hotels August 2005 - September 2005
Omni Hotels May 2005 - August 2005
Standard & Poor's December 2003 - May 2005
Skills
Food Safety, Leadership Development, Project Planning, Account Management, POS, Resorts, Hotels, Hotel Management, Budgets, Front Office, Sales, Management, Hospitality, Customer Satisfaction, Inventory Management, Hiring, Training, Team Building, Pre-opening, Time Management, Rooms Division, Travel Planning, Recruiting, Event Management, Event Planning, Catering, Hospitality Management
Education
University of Denver 2004 — 2006
Master's, Technology and Management
University of Denver 1999 — 2000
Bachelor, Business Administration
Universidad del Salvador 1996 — 1999
BABS, Business
International Buenos Aires Hotel and Restaurant School/ARGENTINA 1994 — 1995
Associate, Hotel Administration
Asociacion Biblioteca de Mujeres/ARGENTINA 1990 — 1993
Associate, Tourism
Wyndham San Diego Bayside October 2013 - Present
Noble House Hotels & Resorts April 2013 - October 2013
Bacara Resort and Spa August 2012 - February 2013
The Boulders - A Waldorf Astoria Resort March 2009 - July 2012
The Boulders Resort and Golden Door Spa and The Peaks Resort and Golden Door Spa September 2007 - March 2009
THE US GRANT - A Luxury Collection Hotel December 2003 - September 2007
Wyndham International November 1994 - December 2003
Skills
Market Analysis, Contract Negotiation, Competitive Analysis, Revenue Analysis, Resorts, Hospitality Industry, Hotels, Hospitality, Hospitality Management, Hotel Management, Driving Results, Yield Management, Food & Beverage, Meeting Planning, Conference Services, Catering, Strategic Repositioning, Opening Hotels, Tourism, Boutique Hotels, Sales, Marketing, Pre-opening, Positive Team Player, Pipeline Development, Customer Service, Sales Management, Incentive Travel, Corporate Events, Leadership, Public Relations, Marketing Strategy, Event Management, Client Development, Professional Mentoring, Management, OnQ, Property Management..., Training, Luxury, Banquets, Front Office, Guest Service Management, Restaurants, Leisure, Lodging, Trade Shows, Event Planning, Convention Services, Budgets
Education
University of Nevada-Las Vegas 1991 — 1994
BS
Stevenson 1986 — 1989
High School
Russ Lyon Sotheby's International Realty May 2014 - Present
The Boulders, A Waldorf Astoria Resort August 2013 - February 2014
LRA Worldwide April 2013 - August 2013
N/A Independent January 2013 - March 2013
The Phoenician September 2008 - December 2012
St. Regis Princeville July 2012 - October 2012
The St. Regis Aspen December 2007 - August 2008
The St. Regis Aspen July 2007 - November 2007
The St. Regis Aspen January 2007 - July 2007
The St. Regis Aspen January 2006 - January 2007
Skills
Front Office, Hotels, Hospitality, Hotel Management, Hospitality Management, Guest Service, Guest Satisfaction, Hospitality Industry, Resorts, Hiring, Scheduling, Customer Service, French, English, Financial Accountability, Customer Satisfaction, Process Scheduler, Restaurants, Yield Management, Revenue Analysis, Micros, Event Management, Rooms Division, Tourism
Education
Ecole Hôtelière de Lausanne 1995 — 1999
Bachelor of Science, International Hospitality Management
Arizona School of Real Estate
M Catering by Michael's December 2014 - Present
Arizona Weddings Magazine August 2012 - December 2014
The Boulders, A Waldorf Astoria Resort August 2011 - August 2012
Radisson Fort McDowell Resort & Casino October 2005 - August 2011
Paradise Point Resort & Spa February 2004 - April 2005
Skills
Resorts, Hospitality Management, Hotels, Hospitality Industry, Hospitality, Food & Beverage, Banquets, Catering, Hotel Management, Revenue Analysis, Meeting Planning, Convention Services, Restaurants, Pre-opening, Event Management, Yield Management, Micros, Weddings, Hotel Booking, Event Planning, Menu Development, Property Management..., Culinary Skills, Corporate Events, Trade Shows, Wedding Planning, Parties, Public Relations, Fine Dining, Front Office, Private Events, Tourism
Education
Northern Arizona University 1990 — 1994
Hotel-Restaurant Management, Hotel, Motel, and Restaurant Management
Northern Arizona University-The W. A. Franke College of Business 1990 — 1994
BS, Hotel & Restaurant Management
Auberge du Soleil 2008 - July 2014
Westin Hotels & Resorts 2006 - 2008
Royal Palms Hotel 2001 - 2003
The Boulders, A Waldorf Astoria Resort 1995 - 2000
Skills
Spa, Pre-opening, Menu Development, Presentations, Property Management..., Project Planning, Resorts, Hotels, Hospitality Management, Hospitality, Hospitality Industry, Revenue Analysis, Public Speaking, Creative Strategy, Creative Writing, Inspiring Teams, Inspiring Leadership, Inspiring People, Wellness, Training, Aesthetics, Skin Care
Education
Murray State University
Bachelor of Science (BS), Recreation and Leisure Studies
Sanctuary Resort and Spa December 2007 - Present
Royal Palms Resort 2005 - 2007
Scottsdale Resort Club 2004 - 2007
The Boulders, A Waldorf Astoria Resort November 2001 - November 2003
Hyatt Regency July 2000 - October 2001
Hyatt Regency Maui October 1994 - July 2000
Skills
Resorts, Hospitality, Hospitality Industry, Tourism, Hotel Management, Front Office, Customer Service, Rooms Division, Hotels, Food & Beverage, Hospitality Management, Management, Time Management, Guest Service Management, Budgets, Team Building, Restaurants, Luxury, Leadership, Revenue Analysis, Property Management..., Yield Management, Banquets, Micros, Pre-opening, Concierge Services, Fine Dining, Opera, Catering, Restaurant Management, Pre-opening experience, Corporate Events, Menu Development, Wine, Meeting Planning, Opening Hotels, Hotel Booking, Delphi, OnQ, VIP, Revenue Forecasting, Guest Recovery, Cat Herding
Education
Arizona State University 1985 — 1989
Bachelor of Science
Woodstock Inn & Resort November 2013 - Present
La Posada de Santa Fe May 2008 - October 2013
Miraval Arizona April 2006 - April 2008
Equinox Resort 2002 - 2006
The Boulders, A Waldorf Astoria Resort 1994 - 2002
Grand Wailea 1990 - 1992
Sea Galley Restaurant Company 1982 - 1986
Skills
Food, Resorts, Food & Beverage, Cooking, Hospitality Management, Banquets, Hospitality Industry, Hotels, Culinary Skills, Cuisine, Catering, Recipes, Fine Dining, Pre-opening, Menu Development, Restaurants, Hospitality, Hotel Management, Revenue Analysis, Yield Management, Front Office, Restaurant Management, Chef, Food Service, Menu Costing, Micros, Gourmet, Sanitation, Opening Hotels, Rooms Division, Convention Services, Food Preparation, Food Quality, Guest Service Management, Menu Engineering
Education
The Evergreen State College 1978 — 1981
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
Canteen Dining July 2012 - Present
Remington Hotels May 2007 - June 2012
Windsor Capital Group, Inc. September 2000 - October 2006
The Boulders Resort 1994 - 1999
The Boulders, A Waldorf Astoria Resort 1994 - 1999
Skills
Hotels, Hospitality, Food & Beverage, Restaurants, Resorts, Restaurant Management, Banquets, Hospitality Industry, Hotel Management, Menu Development, Hospitality Management, Micros, Customer Service, Customer Satisfaction, Budgets, Team Building, OnQ, Yield Management, Operations Management, Pre-opening, Culinary Skills, Fine Dining, Chef, Cuisine, Convention Services, Lodging, Food, Guest Service Management, Culinary Management, Opera, Guest Recovery, Hiring, Property Management..., Opening Hotels, Pre-opening experience, Food Service, Recipes, Cost Control, Concierge Services, Wine, Food Safety, Meeting Planning, Hotel Booking, Sanitation, Cooking, P&L
Education
Longwood University 1988 — 1990
Music Education
Woodbridge Senior High School 1984 — 1988
The Hermitage Hotel August 2015 - Present
The Boulders, A Waldorf Astoria Resort September 2012 - October 2014
Barrelhouse flat October 2011 - July 2012
Goose Island Beer Company April 2010 - September 2011
Charlie Trotters February 2008 - February 2010
Mary Elaine's at The Phoenician February 2005 - February 2008
Skills
Cuisine, Food, Culinary Skills, Chef, Menu Development, Restaurants, Fine Dining, Food Service, Cooking, Food Safety, Sanitation, Menu Costing, Food Preparation, Wine, Pre-opening, Recipes, Culinary Management, Menu Engineering, Gourmet, Hotel Management, Resorts, Food Cost Analysis, Sauces, Seafood, Food Quality, Recipe Testing, Food Industry, Culinary Education, HACCP, Ingredients, Team Building, Event Planning, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Restaurant Management, Food, Catering
Education
Lewis and Clark College
Bachelor's degree, Business Administration and Management, General
Scottsdale Community College
Associate of Arts and Sciences (AAS), Culinary Arts/Chef Training
The Boulders, A Waldorf Astoria Resort January 2006 - Present
The Boulders Waldorf Astoria Collection January 2010 - November 2013
Skills
Meeting Planning, Hospitality Industry, Incentive Programs, Revenue Forecasting, Accounts Payable
Education
Suffolk University 1986 — 1990
Bachelor's degree, Psychology
iPic Theaters July 2010 - Present
Buffalo Wild Wings 2009 - Present
cafe azure 2007 - Present
The Boulders, A Waldorf Astoria Resort January 2006 - April 2009
Capitol City Brewing 2003 - 2006
Legal Sea Foods January 2000 - August 2003
Skills
Marketing, Advertising, Culinary Skills, Food & Beverage, Food, Cooking, Catering, Restaurant Management, Menu Development, Food Service, Fine Dining, Bartending, Banquets, Food Safety, Event Management, Hospitality Management, POS, Wine, Saute, Cuisine, Food Preparation, New Restaurant Openings
Education
University of Pittsburgh
Bachelor's degree, Restaurant, Culinary, and Catering Management/Manager, 3.8
ivy school of proffessional design
Bachelor of Science (BS), Graphic Design
TRIDENT SECURITY SERVICES INC March 2014 - Present
The Boulders, A Waldorf Astoria Resort June 2013 - December 2013
Bashas' Inc. July 2012 - April 2013
Salt River Pima-Maricopa Indian Community January 2008 - October 2011
Surveillance Security, INC. November 2007 - January 2008
Dillards dept store September 2007 - October 2007
Trident Security Services April 2007 - August 2007
Bolt Security November 2006 - April 2007
The Grand America Hotel September 2001 - October 2006
Skills
American Red Cross..., Crisis Incident Stress..., Security Management, Customer Service
Education
Columbia College 2004 — 2008
Bachelor, Pyschology
The Boulders Waldorf Astoria Collection July 2011 - Present
The Boulders, A Waldorf Astoria Resort October 2008 - July 2011
The Boulders, October 2006 - October 2008
The Boulders, A Waldorf Astoria Resort September 1994 - October 2006
Skills
Hospitality, Hotels, Revenue Analysis, Property Management..., Rental Property..., Resort Retail Center..., Training and Development, Cuisine, Marketing, OnQ, Management, Micros, Customer Satisfaction, Tourism, Rooms Division, Guest Service Management, Event Management, Opening Hotels, Fine Dining, Customer Service, Meeting Planning
Education
Arizona State University 1985 — 1988
Bachelor of Science, Business
The Boulders, A Waldorf Astoria Resort August 2000 - Present
Education
University of Illinois at Chicago 1971 — 1974
Bachelor of Arts (B.A.), Commercial Design
University of Illinois at Chicago
America's Instant Signs August 1996 - Present
Cracked Crab August 2000 - September 2006
The Boulders, A Waldorf Astoria Resort January 1991 - May 1996
Education
Paradise Valley Community College 1995 — 1996
Caears Entertainment/Caesars Palace July 2014 - Present
The Boulders Waldorf Astoria Collection January 2010 - June 2014
The Boulders, A Waldorf Astoria Resort January 2009 - January 2010
The Boulders, A Waldorf Astoria Resort August 2001 - January 2009
The Scottsdale Plaza Resort January 1999 - August 2000
The Pointe Hilton at Tapatio Cliffs November 1992 - January 1999
Skills
Hotels, Customer Service, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Hospitality, Food & Beverage, Pre-opening, Convention Services, Front Office, Banquets
Education
Northern Arizona University 1989 — 1992
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
AMB Partners March 2012 - Present
The Boulders, A Waldorf Astoria Resort March 2008 - March 2012
Four Seasons Hotels and Resorts March 2005 - March 2008
The Phoenician Resort February 2003 - March 2005
Skills
Resorts, Hotels, Hospitality Management, Hospitality Industry, Food & Beverage, Tourism, Writing, Piloting, French, Marketing Communications, Business Aviation, Aircraft Charter, Italian, Online Research, Data Analysis, Concierge Services, Project Planning, Meticulous eye for..., Dependable Team Player, Service Delivery, Passion for Helping..., Passion for Quality, Yield Management, Customer Service, Hospitality, Customer Satisfaction
Education
Arizona Culinary Institute 2002 — 2003
Culinary Arts, Hotel, Motel, and Restaurant Management
Embry-Riddle Aeronautical University 1993 — 1997
Bachelor of Science (BS), Aviation Business Administration
The Boulders, A Waldorf Astoria Resort 2011 - Present
Touch Restaurant December 2008 - January 2011
Education
Arizona Culinary Institute 2011 — 2012
Culinary Arts/Chef Training
Ozarks Technical Community College 2006 — 2007
Culinary Arts/Chef Training
Marriott Hotels October 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. September 2013 - October 2014
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - September 2013
The Boulders, A Waldorf Astoria Resort October 2009 - February 2010
Roy's Hawaiian Fusion Cuisine February 2008 - September 2009
Starwood Hotels & Resorts Worldwide, Inc. July 2007 - April 2009
Skills
Food, Culinary Skills, Menu Development, Banquets, Catering, Fine Dining, Hospitality, Hospitality Industry, Restaurant Management
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2006 — 2008
Associate of Science (A.S.), Culinary Arts/Chef Training
Hawaii Community College 2003 — 2005
Associate of Arts (A.A.), Automobile/Automotive Mechanics Technology/Technician
The Phoenician Resort December 2012 - Present
The Boulders, A Waldorf Astoria Resort May 2005 - December 2012
Skills
Golf Course Management
Education
Northwest Missouri State University 1996 — 2000
Bachelor of Science (BS), Horticultural Science
Hilton Worldwide June 2012 - Present
The Boulders, A Waldorf Astoria Resort May 2011 - June 2012
Westward Look Resort 2006 - 2009
Skills
Hotels
Education
Northern Arizona University 2005 — 2009
Bachelor of Science (B.S.), Crimal Justice and Criminology
The Boulders, A Waldorf Astoria Resort January 2012 - Present
The Boulders, A Waldorf Astoria Resort October 2010 - May 2011
Destination Hotels & Resorts May 2009 - October 2009
Skills
Resorts, Golf Course Management, Hospitality, Golf, Hospitality Management, Food & Beverage, Hospitality Industry, Hotels, Banquets, Club, Revenue Analysis, Hotel Management
Education
Ferris State University 2007 — 2012
Bachelor of Science (BS), Professional Golf Management
Royal Palms Resort and Spa March 2015 - Present
The Boulders, A Waldorf Astoria Resort 2013 - March 2015
Four Seasons Hotels and Resorts 2010 - 2013
Skills
Human Resources, PeopleSoft, OnQ, Taleo, Resorts, Property Management..., Hospitality Management, Hospitality Industry, Hospitality, Hotels, Food & Beverage, Banquets, Restaurants, Restaurant Management
Education
Northern Arizona University 2006 — 2010
Bachelor of Science (BS), Hotel and Restaurant Management
John C. Lincoln Health Network January 2014 - Present
Banner Health June 2001 - January 2014
Roadrunner Pharmacy May 2010 - May 2011
Mayo Clinic October 1999 - May 2001
The Boulders, A Waldorf Astoria Resort November 1992 - April 2000
Scottsdale Healthcare September 1998 - April 1999
Education
Midwestern University (AZ) 1998 — 2001
Doctor of Pharmacy (PharmD), Pharmacy
Glendale Community College 1997 — 1998
Pre-Pharmacy Studies
Paradise Valley Community College 1993 — 1998
Pre-Pharmacy Studies
The Boulders, A Waldorf Astoria Resort November 2013 - May 2014
The Loon Golf Resort May 2012 - October 2012
Education
Ferris State University 2011 — 2015
Bachelor's Degree, Professional Golf Management
The Boulders, A Waldorf Astoria Resort October 2013 - Present
StaffChex, Inc May 2013 - July 2013
Skills
Customer Service, Phone Etiquette, Bilingual, Office experience
Education
Paradise Valley Community College 2013 — 2016
U.S. Geological Survey (USGS) March 2014 - Present
The Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch September 2012 - June 2013
The Boulders, A Waldorf Astoria Resort November 2009 - September 2011
Skills
Microsoft Project, Microsoft Office, Microsoft Excel, Mac OS, Project Management, Customer Service, Software Installation, Sales, Computer Hardware, Access, Teamwork, Research, Data Analysis, Time Management, Technical Support
Education
Northern Arizona University 2007 — 2016
Bachelor of Science (B.S.), Mathematics