Mandarin Oriental Hotel Group
Industry: Hotel brand
DescriptionMandarin Oriental Hotel Group, a member of the Jardine Matheson Group, is an international hotel investment and management group with luxury hotels, resorts and residences in Asia, Europe and the Americas. Parent organization: Jardine Matheson Headquarters: Causeway Bay, Hong Kong CEO: James Riley (1 Apr 2016–) Founded: 1963 Number of locations: 31 Subsidiaries: CastaDiva Resort & Spa, The Excelsior, Hong Kong, Mandarin Oriental Kuala Lumpur
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Mandarin Oriental Hotel Group Employees
Four Seasons Hotels and Resorts August 2013 - Present
Four Seasons Hotels and Resorts March 2012 - August 2013
Mandarin Oriental Hotel Group January 2008 - December 2010
Skills
Research, Product Cost Analysis, Forecasting, Food Safety, Catering, Chef, Food, Food, Hospitality, Hospitality Management, Hotels, Pre-opening, Restaurants, Hospitality Industry, Hotel Management, Resorts
Education
California Culinary Academy 2004 — 2006
Associate's degree food science, Culinary Arts/Chef Training
West High School, Bakerfield Ca 1994 — 1998
Diploma
Sutton Group West Coast Realty February 1995 - Present
Prompton Real Estate Services Inc. February 2013 - December 2013
Delta Hotels 1990 - 1995
Mandarin Oriental Hotel Group 1986 - 1990
Skills
Real Estate, Residential, Buying, Investment Properties, Negotiation, Sellers, Home, Condos, First Time Home Buyers, Foreclosures, Construction, Relocation, Referrals, Land, New Home Sales, Listings, House, Single Family Homes, Customer Service, Investments, Residential Homes, Contract Negotiation, Real Estate Transactions, Apartments, Townhomes, Investors, Buyer Representation, New Homes, Relocation Buyers, Real Estate Marketing, Listing Homes, Marketing, Luxury, Seniors, Waterfront, Move Up Buyers, Buyers, Rentals, Property, Real Property, Home Staging, Resellers, Income Properties, Seller Representation, Sales, Real Estate Development
Education
The University of British Columbia 1994 — 1995
Real Estate
British Columbia Institute of Technology 1987 — 1988
Hospitality
Van Tech
Berklee College of Music January 2013 - Present
Mandarin Oriental Hotel Group October 2011 - Present
Atlantic Records May 2011 - May 2011
Three Keys Music May 2009 - August 2009
Skills
Singing, Organizational..., Marketing, Brand Development, Communication Skills, Multitasking Skills, Creative Solutions, Songwriting, PowerPoint, Microsoft Word, Microsoft Excel, Social Media, Social Media Marketing, Public Relations, Administrative Work, Team-oriented, Blogging
Education
Berklee College of Music 2013 — 2017
Columbia College of Chicago 2009 — 2011
StudentJob International July 2013 - January 2014
Mandarin Oriental Hotel Group October 2009 - March 2010
Steigenberger Hotel Herrenhof Vienna April 2009 - September 2009
Skills
Marketing, Complaint Management, Customer Service, Online Marketing, English
Education
Hult International Business School San Francisco 2015 — 2016
Master's degree, Marketing
Fachhochschule Regensburg 2011 — 2015
Oxford Brookes University 2012 — 2013
Bachelor of Arts, EuropeanBusiness Studies
Steigenberger Hotelfachschule 2008 — 2011
Hotel Economics Manager, Hotel, Motel, and Restaurant Management, 2,1
Hult International Business School
VMG
Hillstone Restaurant Group July 2015 - Present
Mandarin Oriental Hotel Group February 2013 - Present
Columbus Hospitality Group March 2012 - September 2012
Algonquin Club of Boston September 2011 - March 2012
Skills
Cooking, Bartending, Strongly self-motivated, Hospitality, Fine Dining, Micros, Banquets, Hotels, Rooms Division, Hotel Management
Education
Boston University 2010 — 2015
in progress, Hospitality Administration/Management
Mandarin Oriental Hotel Group June 2012 - Present
InterContinental Hotels Group April 2011 - June 2012
InterContinental Boston June 2010 - April 2011
WayHo Restaurant September 2002 - August 2010
Kortenhaus Communications September 2009 - November 2009
Fairmont Hotels and Resorts June 2009 - August 2009
Westin Hotels & Resorts May 2008 - August 2008
Creative Events November 2007 - May 2008
Skills
Social Media Marketing, Public Relations, Press Releases, Social Media, Marketing, Hospitality, Hotels, Customer Service, Sales, Management, Restaurants, Event Management, Fashion, Event Planning, Marketing Communications, Social Media Measurement, Social Media Strategist, Social Media Advertising, Graphic Design, Event Marketing Strategy, Blogging, Brand Development
Education
Boston University 2006 — 2010
Bachelor's, School of Hospitality Administration
Brookline High School 2002 — 2006
High School Diploma
Hyatt Fisherman's Wharf February 2015 - Present
SuperShuttle November 2010 - February 2015
Purcell Murray Company December 2006 - November 2010
Sunset Magazine April 2006 - May 2006
Sheraton Gateway Hotel March 2004 - November 2004
Hyatt Rickey's September 2003 - March 2004
Mandarin Oriental Hotel Group October 2000 - September 2003
Mattson & Co. February 2002 - March 2003
McCann Worldgroup June 1996 - January 1999
Skills
Sales Management, Sales, Trade Shows, Account Management, Customer Service, Negotiation, Contract Negotiation, Revenue Analysis, Budgets, Marketing Strategy, New Business Development, Project Management, Strategic Planning, Competitive Analysis, Marketing, Salesforce.com, Tourism, Leadership, Hotels, Team Building, Management, Forecasting, Advertising, Event Management, CRM, Sales Operations, B2B, Customer Satisfaction, Recruiting, Training, Lead Generation, Food & Beverage, Hospitality, Direct Marketing, Event Planning
Education
Ateneo de Manila University 1991 — 1995
Bachelor of Arts
California Culinary Academy 1999 — 2001
AOS
Mandarin Oriental Hotel Group May 2012 - Present
The St. Regis Atlanta April 2009 - May 2012
Ritz Carlton Buckhead Atlanta September 2001 - December 2008
ARENA A STADIUM, Amsterdam, the Netherlands September 2000 - August 2001
Skills
Rooms Division, Revenue Analysis, Food & Beverage, Banquets, Microsoft Excel, Property Management..., Yield Management, English, Fine Dining, Catering, Guest Service Management, Tourism, Hotel Booking, Menu Development, Restaurant Management, Hospitality, Front Office, Restaurants, Hotels, Customer Service, Hotel Management, Micros, Hospitality Industry, Luxury, Opera, Event Management, Hospitality Management, Leadership, Retail, Team Building
Education
Georgia State University - J. Mack Robinson College of Business 2013 — 2014
Master of Business Administration (MBA), Business
Stenden Hogeschool Leeuwarden 1998 — 2003
Bachelor of Business Administration (B.B.A.), International Hospitality Managment
One Point Recruitment May 2013 - Present
Bagel Box October 2010 - January 2013
University of Phoenix 2005 - 2007
JCB 2003 - 2005
Hertz Local Edition 1999 - 2002
Renaissance Stanford Court Hotel 1998 - 2000
Mandarin Oriental Hotel Group 1994 - 1997
Skills
Recruiting, Training, Public Speaking, Customer Service, Team Building, Leadership Development, Teaching, Microsoft Office, Leadership, Management, Social Networking, Strategic Planning, Microsoft Excel, Microsoft Word, Sales, Marketing, Social Media, Organizational..., Nonprofits, Event Planning, Executive Staffing, Staff Retention
Education
University of Phoenix 2006 — 2007
Bachelor's degree, Business Administration and Management, General
Brigham Young University 1997 — 1999
International Relations and Affairs
Brigham Young University - Idaho 1997 — 1999
Associate of Arts (A.A.), International Relations and Affairs
SKA International LLC January 2010 - Present
Mandarin Oriental Hotel Group July 2008 - January 2010
The Ritz-Carlton Hotel Co. LLC October 2000 - July 2008
Hirsch Bedner Associates April 1989 - October 2000
Skills
Design Management, Hospitality, Hotels, Interior Design, Luxury, Interiors, Resorts, Renovation, Restaurants, Concept Development, Furniture, Strategic Planning, Hospitality Industry, Brand Development, Design Development, Food & Beverage, Design Research, Space planning, Project Management, FF&E, Budgets, Retail Design, Interior Architecture, Furnishings, Concept Design, Hotel Design, Residential Design, Space Planning
Education
American InterContinental University 1984 — 1988
BA, Interior Design
Sanctuary Psychiatric November 2011 - December 2012
Mental Health Association in Santa Barbara County April 2010 - January 2011
SF Weekly January 2009 - October 2009
MSHC Partners May 2008 - November 2008
Conde Nast March 2007 - November 2007
Mandarin Oriental Hotel Group September 2005 - April 2006
Skills
Mental Health, Psychotherapy, Creative Writing, Journalism
Education
Antioch University-Santa Barbara 2011 — 2012
Master's degree, Clinical Psychology
John Cabot University
Art History and Italian Culture
The George Washington University
Bachelor of Business Administration (B.B.A.), International Relations and Affairs
50 Fifty Concepts April 2013 - Present
Mandarin Oriental Hotel Group March 2013 - April 2013
ZiGi New York May 2012 - January 2013
Generation Magazine August 2011 - May 2012
University at Buffalo January 2011 - December 2011
Orbit360° June 2011 - August 2011
chashama May 2011 - August 2011
University at Buffalo September 2009 - May 2011
Radio Television Hong Kong June 2010 - August 2010
Skills
Graphic Design, Adobe Creative Suite, Visual Communication, Typography, Branding and Identity..., Layout, Screen Printing, Graphics, Branding & Identity, Photography, Web Design, Creative Direction, Editorial Design and..., Dreamweaver
Education
State University of New York at Buffalo 2009 — 2012
Bachelor of Fine Art, Communication Design
Borough of Manhattan Community College 2008 — 2009
A.A.S, Multimedia Programming and Design
Marymount Secondary School 2002 — 2008
Secondary Education
Mandarin Oriental Hotel Group July 2013 - Present
Young Travel Professionals July 2013 - March 2014
Nixon Peabody January 2013 - May 2013
Destination Global June 2012 - July 2012
3s A Crowd Events February 2012 - April 2012
The Lenox Hotel August 2011 - December 2011
Boston University July 2011 - December 2011
Alpha Phi Fraternity Eta Chapter November 2010 - December 2011
Cheers Boston May 2011 - September 2011
Catering on the Charles March 2011 - June 2011
Skills
Event Planning, Social Media Marketing, Public Relations, Event Management, Social Media, Marketing Strategy, Marketing, Blogging, Hospitality, Facebook, Market Research, Sales, Time Management, Philanthropy, New Business Development, Hospitality Industry, Marketing Research, Business Development, Leadership, Microsoft Office, PowerPoint, Microsoft Excel, Customer Service, Microsoft Word, Social Networking
Education
Boston University 2009 — 2013
Hospitality Administration and Management, Hospitality, French, Spanish
Grant Thornton LLP February 2014 - July 2014
Dylan's Candy Bar October 2011 - January 2013
Mandarin Oriental Hotel Group September 2010 - May 2011
Kimpton Hotels July 2009 - September 2010
Skills
Management, Hospitality Industry, Bookkeeping, Accounts Payable, Accounts Receivable, Training, Auditing, Hotels, Finance, Financial Analysis, Accounting, Food & Beverage, Tourism
Education
Baruch College 2013 — 2013
Master's degree, Accounting
Cornell University 2005 — 2009
Bachelor of Science, Hospitality
Mandarin Oriental Hotel Group July 2012 - Present
Four Seasons Hotels and Resorts May 2010 - March 2013
Maxim Healthcare Services November 2008 - April 2010
Novum Pharmaceutical Research Services August 2007 - April 2008
Friendship Manor April 2006 - July 2007
Skills
Spa, Resorts, Therapeutic Massage, Deep Tissue Massage, Hot Stone, Facials, Waxing, Caretaking, Nursing Homes, Body Wraps, prenatal massage, Chair Massage, Trigger Point Therapy
Education
Academy of Hair Design 2013 — 2013
License, Esthetics, 4.0
Northwest Health Careers 2008 — 2009
Licene, Massage Therapy/Therapeutic Massage, 4.0
Spencerian College 2005 — 2006
License, Practical Nursing
Newbury Park High School 1985 — 1989
High School
50 Eggs 2015 - Present
Barton G November 2011 - April 2015
Barton G November 2011 - February 2012
Mandarin Oriental Hotel Group August 2009 - December 2011
Mandarin Oriental Hotel Group August 2009 - February 2011
Crenshaw Guest House January 2009 - May 2009
Skills
Event Planning, Weddings, Management, Wedding Planning, Catering, Hospitality Management, Hospitality Industry, Food & Beverage, Hotels, Meeting Planning, Hospitality, Resorts, Food, Banquets, Menu Development, Training, Restaurants, Corporate Events, Hotel Management, Event Management, Customer Service, Pre-opening, Revenue Analysis, Rooms Division, Convention Services, Fine Dining, Trade Shows, Parties, Micros, Restaurant Management, Tourism, MICROS
Education
Auburn University 2005 — 2009
B.S., Hotel and Restaurant Management
South Forsyth High School 2000 — 2005
Mandarin Oriental Hotel Group May 2012 - June 2014
Rosewood Hotels & Resorts January 2011 - May 2012
Rosewood Hotels & Resorts December 2007 - March 2011
Skills
Hospitality, Revenue Analysis, Hospitality Management, Hotels, Banquets, Resorts, Food & Beverage, Hospitality Industry, Hotel Management, Micros, Pre-opening, Rooms Division, Front Office, Fine Dining, Yield Management, Event Planning
Education
Auburn University 1998 — 2003
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Cal Poly Pomona April 2013 - Present
Mandarin Oriental Hotel Group January 2007 - July 2007
Skills
Hotels, Hospitality Management, Hospitality, Event Planning, Hospitality Industry, Management, Microsoft Office, PowerPoint, Teaching
Education
California State Polytechnic University-Pomona 2012 — 2014
Master of Business Administration (M.B.A.), 3.48
University of Nevada-Las Vegas 2008 — 2010
Hospitality Management, 3.50
Mandarin Oriental Hotel Group June 2014 - Present
Ritz-Carlton Residences, Buckhead November 2012 - May 2014
The Ritz-Carlton Hotel Company LLC March 2011 - November 2012
Exclusive Resorts March 2008 - March 2011
Exclusive Resorts July 2006 - March 2008
The Ranch at Steamboat October 2004 - April 2006
Nova English School January 2003 - February 2004
Skills
Opera, Property Management, Salesforce.com, Hospitality Management, Resorts, Club, Club Operations, Customer Service, Hotels, Online Marketing, Budgets, Hospitality, Sales, Tourism, Team Building, Training, Hospitality Industry, Hotel Management, Management, Front Office
Education
Community Associations Management 2012 — 2012
The Essentials of Community Management, Community Assocaition Management
Bowling Green State UniversityMasters of Education 1997 — 2002
Recreation and Tourism
Bowling Green State University 1997 — 2001
Bachelors of Science, Education; Recreation and Tourism; Outdoor Recreation
Southern Cross University 2000 — 2000
Northmont 1993 — 1997
Starwood Hotels & Resorts Worldwide, Inc. April 2014 - Present
Starwood Hotels & Resorts Worldwide, Inc. April 2013 - April 2014
Starwood Hotels & Resorts Worldwide, Inc. April 2012 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. January 2011 - March 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - December 2010
Starwood Hotels & Resorts Worldwide, Inc. June 2010 - August 2010
Starwood Hotels & Resorts Worldwide, Inc. January 2010 - January 2010
Starwood Hotels & Resorts Worldwide, Inc. May 2009 - August 2009
Mandarin Oriental Hotel Group August 2008 - December 2008
Starwood Hotels & Resorts Worldwide, Inc. April 2007 - August 2008
Education
Boston University 2007 — 2011
Bachelor of Science, Hospitality Administration, magna cum laude
Mandarin Oriental Hotel Group May 2014 - Present
Trump International Beach Resort June 2013 - May 2014
Sole On The Ocean January 2012 - May 2013
HVS February 2012 - August 2012
Anise Taverna October 2010 - September 2011
Skills
Fluent in Russian, Internet Research, Microsoft Office, Hospitality Management, Hotels, Hospitality, Front Office, Hospitality Industry, Food & Beverage, Hotel Management, Restaurants, Catering, Resorts, Event Management, Revenue Analysis, Event Planning, Micros, Public Relations, Customer Service, Social Media, Tourism, Food, Bartending, Pre-opening, Rooms Division, Property Management..., Restaurant Management, Menu Development, Banquets
Education
Florida International University 2010 — 2012
Bachelor of Applied Science (BASc), Hospitality Management, 3.49
Bucks County Community College 2008 — 2010
Astor Center December 2012 - Present
Los Negros Restaurant November 2013 - February 2014
Bar. August 2013 - December 2013
Mandarin Oriental Hotel Group September 2011 - October 2012
230 FIFTH Rooftop Garden Bar and Restaurant May 2011 - October 2011
Exquisite Staffing - Cipriani May 2011 - October 2011
Stile Divino Travel Agency September 2010 - April 2011
Rock 'N Fish February 2009 - May 2010
Delius Restaurant July 2007 - December 2008
Daily Grill restaurant August 2006 - July 2007
Skills
Food & Beverage, Food Industry, Beverage Industry, Wine & Spirits Industry, Customer Service, Event Planning, FOH, Team Management, Micros, Catering, MICROS
Education
International Wine Center 2011 — 2013
Advanced WSET certification, Wine & Spirtits, Passed
California State University-Long Beach 2005 — 2009
Bachelor of Science in Hospitality Food Service and Hotel Management, Economics, Marketing, Customer Service Mgmt, Hotel/Restaurant Information TechnoloBusiness, English
Travertine Mart July 2007 - Present
Mandarin Oriental Hotel Group January 2003 - June 2005
Pump Room February 2001 - January 2003
Fontainebleau Resorts September 1999 - January 2001
Skills
Sustainability, Green Building, Interior Design, Hotels, Construction, Marketing Strategy, Online Marketing, Contract Negotiation, Residential Homes, Travertine, Start-ups, Tiles, Leadership, Marketing, Natural Stone, New Business Development, Renovation, Building Materials, Pavers, Training, Pools, Patios, Landscaping, Entrepreneurship, Purchasing, Business Planning, International Business, International Sales, Negotiation, Flooring, Management, Strategic Planning, Sales
Education
Sotheby's Institute of Art
The Business of Art
Florida International University 1998 — 2001
BS
Bilkent University 1996 — 1998
AS
Bilkent University 1994 — 1996
Windriver Systems September 2015 - Present
Gilead Sciences May 2012 - September 2015
UCSF Mission Bay ARAMARK September 2007 - May 2012
Adobe Systems 2004 - 2007
Mandarin Oriental Hotel Group 1995 - 2004
Skills
HACCP, Purchasing, Inventory Management, Waste Management, Menu Development, Employee Management, Catering, Banquets, Cooking, Culinary Skills, Food & Beverage, Food Service, Food, Restaurants, Pre Opening, Nutritional Analysis, Blogging, Food Photography, Event Planning, Sauces, Hotels, Fine Dining, Ingredients, Restaurant Management, Pre-opening, Hospitality
Education
Culinary Institute of America 2008 — 2008
Pro Chef II, Professional Chef Certification
California Culinary Academy 1987 — 1989
Culinary Arts, Culinary Arts/Chef Training
the Quin May 2015 - Present
The Betsy - South Beach March 2011 - April 2015
Soho Beach House June 2010 - March 2011
The Setai, Miami Beach December 2008 - June 2010
The Setai December 2006 - December 2008
Mandarin Oriental Hotel Group November 2004 - December 2006
Trump International Beach Resort September 2003 - October 2004
Skills
Hospitality Management, Hotels, Revenue Analysis, Resorts, Pre-opening, Sales, Hospitality, Yield Management, Hospitality Industry, Hotel Management, Banquets, Front Office, Rooms Division, Marketing Strategy, Opening Hotels, Boutique Hotels, Luxury Brand Marketing, Digital Marketing, Revenue & Profit Growth, Generating Revenue, Development of..., New Business Development, International Business, Leisure Travel, Travel Management, Management, Competitive Analysis, Email Marketing, Sales Management, Leisure, Luxury, Marketing, Social Media Marketing
Education
FSU
Bachelor of Business Administration (B.B.A.)
Barry University
FIU
The SoHo Metropolitan Hotel & Residences October 2014 - Present
The SoHo Metropolitan Hotel & Residences October 2011 - October 2014
Orlando Corporation April 2011 - October 2011
Granite Club March 2009 - November 2010
The Peninsula Hong Kong September 2005 - September 2008
Hilton Garden Inn October 2003 - May 2005
Shangri-La Hotels and Resorts May 2000 - September 2000
Mandarin Oriental Hotel Group May 1999 - September 1999
Skills
Customer Service, Microsoft Office, Hotels, Administration, Administrative Support, Hospitality, Rooms Division, Front Office, Opera, Guest Service, Teamwork, Employee Training, Time Management, Hospitality Management, Guest Service Management, Hospitality Industry, Concierge Services, Hotel Management, Administrative..., Food & Beverage
Education
University of Toronto
CGA
University of Guelph 2001 — 2003
Commerce, Hotel and Food Administration
Canadore College 1998 — 2001
3-year Diploma, Hotel, Resort, and Restaurant Administration
W Hotels March 2015 - Present
The Bryant Park Hotel October 2014 - February 2015
Gansevoort Hotel Group June 2013 - March 2014
W Hotels April 2012 - November 2012
Mandarin Oriental Hotel Group December 2011 - January 2012
Oscar de la Renta May 2011 - August 2011
Nancy and David Fine Jewels November 2004 - August 2011
Fendi July 2008 - August 2008
Skills
Hospitality, Hotels, Hospitality Industry, Front Office, Event Planning, Social Media, Microsoft Office, Facebook, Open Table, Opera, Sales, Reservations
Education
Boston University 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Millburn High School 2005 — 2009
Marriott International December 2011 - Present
Boston Marriott Cambridge June 2010 - December 2011
Mandarin Oriental Hotel Group May 2009 - June 2010
Houston Marriott Medical Center June 2008 - March 2009
JW Marriott Houston March 2007 - June 2008
Century 21 United Properties October 2003 - January 2007
InterContinental Hotels Group 2000 - 2003
Skills
Hotels, Catering, Meeting Planning, Event Management, Corporate Events, Total Account Management, Business Travel, Budgets, Property Management..., Marketing Strategy, Micros, Trade Shows, Leadership, Convention Services, Marketing, Revenue Analysis, Sales, Hotel Booking
Education
Kaufmännisches Berufsbildungszentrum Saarbrücken 1998 — 2000
Associate, Tourism
Mandarin Oriental Hotel Group July 2012 - Present
July Vitality Center July 2010 - May 2014
Four Seasons Hotels and Resorts December 2010 - July 2012
Adelante Atlanta April 2010 - May 2012
Key Lime Pie June 2007 - March 2010
Skills
Reflexology, Therapeutic Massage, Aromatherapy, Stretching, Spa, Therapists, Neuromuscular Therapy, Healing, Healing Touch, Back Pain, Relaxation, Wellness
Education
Rising Spirit Institute of Natural Health 2006 — 2007
Diploma, Nueromuscular Therapy
Art Institute of Atlanta 1997 — 2001
Bachelor of Fine Arts (BFA), Interior Design
Maritz Travel Company November 2014 - Present
Mandarin Oriental Hotel Group August 2014 - October 2014
Starwood Hotels & Resorts Worldwide, Inc. October 2012 - July 2014
Hilton Worldwide August 2009 - October 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2008 - August 2009
Starwood Hotels & Resorts Worldwide, Inc. May 2005 - August 2008
Starwood Hotels & Resorts Worldwide, Inc. February 2001 - May 2005
Starwood Hotels & Resorts Worldwide, Inc. March 1999 - February 2001
Lafayette Park Hotel, Woodside Hotels and Resorts July 1998 - March 1999
Fair Isaac Company August 1996 - July 1998
Skills
Banquets, Budgets, Catering, Customer Service, Email Marketing, Event Management, Event Planning, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Marketing, Meeting Planning, Menu Development, Micros, Resorts, Revenue Analysis, Rooms Division, Sales, Team Leadership, Training
Education
California State University-Sacramento 1991 — 1995
Bachelor of Arts, Communications Studies
FM&A Events (Faith Moore & Associates, LTD) August 2015 - Present
Copley Square Hotel January 2015 - August 2015
Mandarin Oriental Hotel Group February 2013 - January 2015
Ocean Properties Ltd. Hotels & Resorts July 2012 - February 2013
Boston Harbor Hotel January 2012 - June 2012
The Union Oyster House June 2011 - February 2012
Boston Bridal October 2011 - January 2012
The Marylebone Hotel February 2011 - May 2011
Captain Parkers Pub June 2006 - May 2011
Skills
Hospitality, Hospitality Management, Hotels, Restaurants, Event Planning, Delphi, Coordination, Microsoft Office, Customer Service, Consolidated..., Opera, Sales, Human Resources, Department Budgeting, Customer Satisfaction, Training, Social Media, Marketing, Hospitality Industry, Event Management
Education
Boston University 2008 — 2012
BS, Hospitality Management
Sacred Heart High School 2004 — 2008
Today Is Tomorrow Studio NYC November 2011 - Present
Mandarin Oriental Hotel Group March 2004 - March 2011
Jean-George's NYC August 2003 - March 2004
Skills
Food & Beverage, Restaurants, Fine Dining, Micros, Hospitality, Bartending, Hospitality Management, Banquets, Hospitality Industry, Menu Development, Restaurant Management, Catering, Hotels, Cocktails, Wine, Fine Art, Contemporary Art, Fine Art Photography, Performance Art, Music, Networking, Studio Practice, Art Books, Auctions, Online Publishing, Online Research, Online Auctions, Non-profits, Sculpture, Asian Art, Latin American Art, International Art Market, Hotspot, Underground Artist, Personal Chef Services, Concierge Services, Conceptual Art, African American Art, Chicano Art, 60s Pop Art, Contemporary Pop Art, Minimalism, Art, Pop Art, Visual Arts, Galleries, Drawing, Photography, Painting, Art Education
Education
San Francisco Art Institute 1993 — 1997
BFA, New Genres
Austin Community College 1990 — 1993
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
SiriusDecisions April 2014 - Present
Greenleaf LP March 2010 - April 2014
Mandarin Oriental Hotel Group October 2007 - December 2009
Bloomberg LP 2000 - 2005
Skills
Food, Food Service, Food & Beverage, Forecasting, Account Management, Menu Development, P&L, Sales, Customer Service, Cooking, Purchasing, Customer Relations, Direct Sales, Sales Operations, Sales Presentations, Restaurants, Selling, New Business Development, Problem Solving, Chef, Catering, Excel, Cold Calling, Consultative Selling, Public Speaking, Writing, Facebook, Inside Sales, Sales Process, Financial Analysis, Financial Accounting, Food Safety, Group Presentations, Microsoft Office, Prospect Research, Qualifying Prospects, Sales Prospecting, Prospecting Skills, Marketing Strategy, Salesforce.com, Marketing
Education
The George Washington University 1996 — 2000
BBA, Finance, Cum Laude
California Culinary Academy 2006 — 2007
Associate's Degree, Culinary Arts/Chef Training
white plains high school 1992 — 1996
Hotel Marlowe, a Kimpton Hotel October 2014 - Present
Hotel Marlowe, a Kimpton Hotel April 2013 - October 2014
Hotel Marlowe, a Kimpton Hotel May 2012 - April 2013
Hotel Marlowe, a Kimpton Hotel May 2011 - May 2012
Hotel Marlowe, a Kimpton Hotel June 2010 - May 2011
Hotel Marlowe, a Kimpton Hotel April 2010 - June 2010
Mandarin Oriental Hotel Group August 2008 - April 2010
Skills
Front Office, Hospitality, Hospitality Industry, Hotel Management, Hotels, Micros, Pre-opening, Property Management..., Resorts, Banquets, Food, Hospitality Management, Rooms Division, Catering
Education
Boston University 2006 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management
Brooks School 2002 — 2006
Colonial Life November 2013 - Present
Hannis Management: Hotel Sales and Task Force April 2013 - Present
The Blake Hotel January 2012 - June 2013
Millennium & Copthorne Hotels June 2010 - December 2011
Mandarin Oriental Hotel Group May 2010 - June 2011
Trump Hotel Las Vegas November 2008 - May 2010
Palms Casino Resort/ Palms Place Hotel & Spa November 2004 - November 2008
The Ritz Carlton Lake Las Vegas April 2002 - November 2004
Mandalay Bay Resort & Casino January 2000 - April 2002
Caesar's Palace Casino Resort January 1996 - January 2000
Skills
Integrated Marketing, Hotels, Hospitality, Hospitality Industry, E-commerce, Customer Retention, Resorts, Sales, Revenue Analysis, Event Management, Meeting Planning, Marketing, Contract Negotiation, Hospitality Management, Hotel Management, Budgets, Trade Shows, Yield Management, Corporate Events, Tourism, Public Relations, Marketing Strategy, Sales Management, Food & Beverage, Pre-opening, Banquets, Opening Hotels, Rooms Division, Front Office, Restaurants, Property Management..., Hotel Booking, Leisure, Incentives, Lodging, OnQ, Guest Service Management, Micros, Catering, Convention Services, Incentive Travel, MICROS
Education
Arizona State University
Economics
Scottsdale Community College
Economics
Rodan + Fields January 2015 - Present
Travaasa Experiential Resorts August 2014 - July 2015
TexArts Association for The Visual and Performing Arts August 2010 - October 2014
Texas State University August 2011 - March 2014
HEAF, Inc. May 2012 - August 2012
Mandarin Oriental Hotel Group January 2005 - May 2005
Mandarin Oriental Hotel Group 2004 - May 2005
Disney Theatrical Productions 2000 - 2002
Really Useful Theatres 2000 - 2001
Radio City Music Hall Christmas Spectacular October 1999 - January 2000
Skills
Choreography, Dance, Musical Theatre, Performing Arts, Theatre, Stage, Teaching, Stage Management, Entertainment, Arts Administration, Theatrical Production, Jazz, Nonprofits, Drama, Modern Dance, Acting
Education
Howard University
Bachelor's degree, Fashion Merchandising and Dance
The Ailey School
Fellowship Recipient
World Entertainment Services April 2015 - Present
Fiesta Cantina December 2014 - Present
Lips Restaurant December 2013 - Present
World Entertainment Services April 2014 - August 2014
World Entertainment Services, LLC April 2013 - August 2013
WTS International May 2013 - May 2013
Walt Disney World January 2010 - April 2013
Innovative Spa Management 2012 - 2013
BEAUTE PRESTIGE INTERNATIONAL September 2009 - December 2010
Mandarin Oriental Hotel Group October 2008 - June 2009
Skills
Theatre, Stilts, Singing, Event Planning, Skating, Musical Theatre, Stage, Dance, Music, Dialects, Acting, Improvisation, Plays, Performing Arts, Entertainment, Comedy, Stage Management, Emcee, Stage Combat, Choreography, Drama, Theatrical Production, Film, Shakespeare, Television, Photoshop, Commercials, InDesign, Illustrator, Physical Theatre, Live Events, Corporate Events, Event Management, Voice Acting, Casting, Voice Over, Festivals, Feature Films, Ballroom Dance, Entertainment Industry, Theme Parks, Improvisational Comedy, Makeup Artistry, Social Networking, Directing, Playwriting, Vocal Coaching, Screenwriting, Final Draft, Mac
Education
Bridgewater State College 2000 — 2005
Communication, Business, PR and Advertising
Malden High School 1996 — 2000
General Education, General Studies
Linchris Hotel Corporation February 2014 - August 2014
Mandarin Oriental Hotel Group May 2012 - February 2014
The Ritz-Carlton Hotel Company LLC August 2011 - May 2012
Thomson Safaris February 2011 - May 2011
Holiday Inn Hotel & Suites May 2010 - August 2010
Skills
Hotels, Front Office, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Revenue Analysis, Food & Beverage, Microsoft Excel, Microsoft Office, Accounting, Forecasting, Finance
Education
Boston College - Wallace E. Carroll Graduate School of Management 2014 — 2016
Master of Business Administration (M.B.A.), Corporate Finance
Bentley University 2007 — 2011
BA, Business Management
Northfield Mount Hermon 2004 — 2007
Eaglebrook School 2000 — 2004
Sheraton Boston Hotel August 2014 - April 2015
Omni Hotels August 2013 - August 2014
The Bushkill Inn and Conference Center April 2012 - September 2013
InterContinental Hotels Group November 2009 - February 2012
Omni Hotels March 2003 - September 2009
Mandarin Oriental Hotel Group January 2000 - October 2002
Skills
Hotels, Hospitality Management, Hospitality, Hotel Management, Hospitality Industry, Tourism, Resorts, Loyalty Programs, Pre-opening, Revenue Analysis, Front Office, Food & Beverage, Loyalty Marketing, Event Management, Rooms Division, Email Marketing, Marketing Strategy, Brand Loyalty, Marketing Communications, Opera
Education
New York University 2006 — 2006
Hotel Operations Management
Thames Business School
Marketing and Public Relations
Mandarin Oriental Hotel Group October 2003 - Present
Rainbow Room October 1988 - June 2009
The Ritz-Carlton Hotel, Jockey Club February 1986 - October 1988
Glorious Foods LLC January 1986 - December 1986
Skills
Menu Development, Food, Wine, Corporate Events, Hospitality Management, Hotels, Hospitality Industry, Food, Hospitality, Hotel Management, MICROS, Restaurants, Fine Dining, Catering, Restaurant Management, Culinary Skills, Cuisine, Cooking, Event Management, Bartending, Pre-opening, Food Preparation, Customer Satisfaction, Customer Service, Food Quality, Team Building
Education
Ball State University 1980 — 1983
3 years, Broadcasting/ Set Design
Saks Fifth Avenue September 2012 - Present
Mandarin Oriental Hotel Group April 2011 - July 2012
Project CityCenter / MGM Resorts International January 2009 - April 2011
Libra Bank September 2006 - June 2008
Education
SNSPA (The National University of Political Studies and Public Administration), Bucharest, Romania 2006 — 2008
Master's degree in Public Relations and Communications, Communications Science
University of Bucharest 2002 — 2006
Bachelor's degree, Social Work and Sociology
Jet Edge International August 2015 - Present
Lausanne Hospitality Consulting SA March 2014 - June 2014
Nestlé Nespresso June 2012 - November 2012
Ecole hôtelière de Lausanne January 2011 - June 2012
Jabre Capital Partners April 2010 - July 2010
Mandarin Oriental Hotel Group December 2008 - March 2009
Skills
Hospitality, French, Leadership, Management, Hospitality Industry, Hospitality Management, Marketing, Hotels, Front Office, Revenue Analysis, Event Management, Human Resources, Food & Beverage, Tourism, Business Strategy, Nutrition, Private Piloting, Unix, LaTeX, OpenBSD, Sports Nutrition, Wellness Coaching, Brand Development, Website Monetization, Recipe Development, Nutritional Counseling, Civil Aviation
Education
Ecole nationale de l'Aviation civile 2014 — 2015
Master's Degree, Air Transport Managemenet
Ecole hôtelière de Lausanne 2008 — 2013
Bachelor of Science (B.S.), International Hospitality Management
Sigtunaskolan Humanistiska Läroverket 2006 — 2008
International Baccalaureate Diploma, International Baccalaureate, Final IB Score: 41/45
Philips Exeter Academy, New Hampshire, USA 2005 — 2005
Summer School, Chemistry, Calculus, Photography
Bangkok Patana International School 1995 — 2006
IGCSE, English, French, Mathematics
Mandarin Oriental Hotel Group May 2010 - Present
City of Boston March 2014 - May 2014
Supreme Court of the Republic of Rwanda August 2004 - September 2007
Skills
Legal Writing, Legal Issues, Legal Research, Corporate Law, Litigation, Real Estate, Interviews, Front Office, Hospitality, Customer Service, Westlaw, Research, Civil Litigation, Legal Assistance, Public Speaking, Courts, Microsoft Office, Mediation
Education
Northeastern University School of Law 2013 — 2014
Master's Degree, American/U.S. Law/Legal Studies/Jurisprudence
Boston University 2012 — 2012
Certificate, Paralegal
College of Europe 2008 — 2008
Certicate, International Humanitarian Law
Independent University of Kigali 2000 — 2004
Bachelor's degree, Law
DLA, Inc. (a subsidiary of América Móvil) October 2013 - Present
Hughes Hubbard & Reed LLP June 2011 - October 2013
Hogan Lovells US LLP 2009 - June 2011
Mandarin Oriental Hotel Group 2005 - 2006
Ronin Advertising Group 2005 - 2005
Four Seasons Hotels and Resorts 2002 - 2004
Skills
Corporate Law, International Law, Legal Writing, Contract Negotiation, Legal Research, Licensing, Intellectual Property, Spanish, Negotiation, Brazilian Portuguese, Real Estate, Corporate Governance, Joint Ventures, Project Finance
Education
University of Miami School of Law 2006 — 2009
J.D. magna cum laude; Order of the Coif
Boston University 1998 — 2002
BA/ BS, Hospitality Administration, Psychology
Ransom Everglades
Hotel Vitale 2012 - Present
Hilton San Francisco Financial District May 2008 - December 2008
Mandarin Oriental Hotel Group August 2006 - March 2008
Hotel Vitale March 2005 - August 2006
Joie de Vivre Hospitality September 2002 - March 2005
IT consultant Self Employed October 1998 - October 2003
Safeway April 2000 - December 2000
Pacific Bell Mobile Services May 1996 - December 1997
Gold Shield Distributors April 1993 - March 1996
United States Marine Corps November 1990 - September 1993
Skills
Hospitality Industry, Hospitality, Hotels, Hospitality Management, Hotel Management, Front Office, Concierge Services, Rooms Division, Resorts, Property Management..., Micros, Revenue Analysis, Food & Beverage, Pre-opening, Opera, Accounting, Microsoft Excel, Microsoft Word, Access Database, PeopleSoft, Siebel, Military Logistics, Military Experience, Office Administration, Consulting, MICROS, Meeting Planning
Education
City College of San Francisco
Hospitality Administration/Management
California State University-Hayward
Accounting
Heald College-Hayward
Associate's Degree, Accounting
The White House August 2013 - Present
TLV Internationals March 2013 - August 2013
The White House November 2012 - March 2013
Obama for America August 2012 - November 2012
The White House May 2012 - August 2012
Mandarin Oriental Hotel Group January 2012 - May 2012
USC Cultural Relations and University Events Office August 2010 - May 2012
USC Spirit Leaders January 2011 - January 2012
Perkey Fine Art Advisor July 2011 - August 2011
USC Center on Public Diplomacy May 2011 - July 2011
Skills
Organizing, Team Leadership, Communication, Public Relations, Event Management, Social Networking..., Online Research, Microsoft Office, PC, Mac, Photoshop
Education
University of Southern California 2010 — 2012
Bachelor's Degree from the Annenberg School of Communication & Journalism
Rancho Santiago Canyon College 2009 — 2011
Associate's Degree, Liberal Arts, Communication Major
Binghamton University - School of Management 2008 — 2009
Mandarin Oriental Hotel Group May 2015 - Present
Mary Kay Inc. June 2013 - Present
Flawless Beauty January 2009 - Present
Skills
Customer Service, Event Planning, Team Building, Hotels, Training, Hospitality, Coaching, Inventory Management, Leadership, Management, Recruiting, Microsoft Word, Outlook, Public Speaking, Retail, Microsoft Office, Microsoft Excel
Education
International School of Skin, Nailcare & Massage Therapy 2007 — 2008
Esthetician, Aesthetician/Esthetician and Skin Care Specialist
John Jay Beauty College 2002 — 2003
Esthetic, Aesthetician/Esthetician and Skin Care Specialist
University of Louisiana at Lafayette 2000 — 2002
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Boston Cosmetic Surgery Center August 2012 - Present
Mandarin Oriental Hotel Group March 2011 - July 2012
Education
Quincy College 2013 — 2014
Rn to Bsn, Registered Nursing/Registered Nurse
Catherine Hinds Institute of Esthetics 2010 — 2011
Medical Esthetics Liscence
Cape Cod Community College 1997 — 1999
Associate of Arts and Sciences (AAS), Physical Sciences
Alliance Tire Americas, Inc. August 2014 - Present
Mandarin Oriental Hotel Group March 2010 - Present
Maggiano's Little Italy April 2001 - January 2015
PANGEA TRADE INTERNATIONAL INC June 2012 - December 2012
Compass Group September 2004 - September 2005
Skills
Customer Service, Time Management, Event Planning, Spanish, Teamwork, PowerPoint, Microsoft Excel, Food Service, Microsoft Word, Leadership, Hospitality, Microsoft Office, Social Networking, Data Entry, Facebook, Management
Education
Suffolk University - Sawyer School of Management 2010 — 2012
BSBA, Global Business and Entrepreneurship, Business, Cum Laude Honors
Bunker Hill Community College 2005 — 2010
Business Concentration, Business
Mind in Sync Hypnosis 2005 - Present
Mason Rose USA Inc. 2003 - Present
Carlson Hospitality Worldwide 2000 - 2003
Mandarin Oriental Hotel Group 1992 - 1998
Regent International Hotels January 1988 - December 1992
Skills
Resorts, Luxury, Hospitality Industry, Hospitality, Hospitality Management, Hotels, Tourism, Brand Development, Customer Satisfaction, Property Management..., Spa, Public Relations, Sales, Event Planning, Meeting Planning, Pre-opening, Strategic Planning, Food, Market Planning, Restaurant Management, Contract Negotiation, Yield Management, Online Marketing, Hotel Management, Leisure Travel, Food & Beverage, Fine Dining, Restaurants, Rooms Division, Leisure, Entertainment, Event Management, Corporate Events, Trade Shows, Revenue Analysis, Incentives, Cruises, Marketing, Travel Management, Tour Operators, Hotel Booking, Business Travel, Marketing Strategy, Adventure Travel, Incentive Travel
Education
University of Philosophical Research 2007 — 2009
MA
Hypnosis Motivation Institute 2004 — 2005
Certified Hypnotherapist and NLP Practitioner
California State University-Northridge 1975 — 1979
BS Marketing
Thomson Reuters June 2013 - Present
Stamford Youth Foundation - Odyssey of the Mind Program September 2012 - May 2013
Desserts by Dana February 2012 - June 2012
Vita Nova at the University of Delaware September 2011 - December 2011
Starwood Hotels & Resorts Worldwide, Inc. December 2010 - December 2010
Marriott International September 2010 - December 2010
Mandarin Oriental Hotel Group July 2010 - August 2010
Education
University of Delaware 2008 — 2012
Bachelor's Degree
SSTH Swiss School of Tourism and Hospitality 2009 — 2009
Swiss Higher Diploma
Stamford High School 2004 — 2008
T-Bar Steak June 2003 - Present
BLUM Enterprises, LLC September 2008 - September 2009
Petrossian March 2001 - June 2003
Four Seasons Hotels and Resorts September 1999 - April 2001
Mandarin Oriental Hotel Group 1995 - 1997
bayou bbq and grill 1992 - 1993
Skills
Menu Design, Cuisine, Fine Dining, Recipes, Culinary
Education
California Culinary Academy 1995 — 1996
Associates Degree, Culinary Arts
Connecticut College 1989 — 1993
BA, Classical Languages
Florence Harth Carter December 2007 - Present
Mandarin Oriental Hotel Group February 2004 - July 2005
O'Melveny & Myers LLP 2001 - 2004
Four Seasons Hotels and Resorts 1999 - 2001
Westin Copley Place 1991 - 1994
Skills
Hospitality Industry, Hotels, Hospitality Management, Hospitality, Employee Relations, Restaurants, Food & Beverage, Resorts, Event Planning, Hotel Management, Catering, Training, Spanish, Customer Service, Recruiting, Public Relations, Sales, Marketing Strategy, Social Media, Negotiation, Management, Microsoft Word, Fine Dining, Food, Culinary Skills, Cooking, Cuisine, Gourmet, Time Management, Front Office, Banquets, Chef, Restaurant Management, Menu Development, Micros, Recipes, Pre-opening experience, Pastry, Concierge Services, Hiring
Education
Boston University 1994 — 1997
Hospitality Management
Colegio Claret
High School Degree
SCHC, INC April 2014 - Present
SCHC, Inc. April 2007 - Present
The Hartford Insurance Group August 2004 - March 2007
Ritz Carlton Hotel Group, Washington D.C. September 2001 - April 2004
Mandarin Oriental Hotel Group 2003 - 2004
Skills
Forecasting, Financial Analysis, Financial Reporting, Accounting, Budgets, Account Reconciliation, Finance, General Ledger, Cost Accounting, Payroll, Accounts Payable, Cash Management, Financial Statements, Financial Accounting, Accounts Receivable, Variance Analysis, Bank Reconciliation
Education
Baruch College, City University of New York (CUNY) 1997 — 2001
BBA, Finance
Mandarin Oriental Hotel Group March 2014 - Present
The Camuto Group May 2013 - February 2014
Starwood Capital Group February 2013 - April 2013
Rosenthal JCC of Northern Westchester June 2011 - August 2011
Town of Cortlandt Recreation June 2006 - August 2010
Skills
Microsoft Excel, Financial Accounting, Auditing, Cost Accounting, Information Systems, Information Technology, Computer Science, Chinese culture, Social Networking, Sociology, Microsoft Word, PowerPoint, Prezi, Yardi Voyager, GAAP, Bank Reconciliation, Financial Statements, General Ledger, Tax, Time Management
Education
Bryant University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Accounting and Related Services
Bryant University 2008 — 2012
Bachelor of Business Administration (BBA), Accounting
Montage Hotels & Resorts October 2011 - Present
Mandarin Oriental Hotel Group 2009 - 2011
The Sentosa Resort and Spa 2003 - 2009
Taj Hotels Resorts and Palaces 2001 - 2003
Sheraton May 2000 - 2001
Skills
Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Teaching, Cuisine, Chef, Banquets, Hotels, Food, Recipes, Culinary Skills, Menu Development, Hospitality, Menu Costing, Food, Hospitality Industry, Hospitality Management
Education
Art Institute of Houston 1997 — 1999
Texas A&M University 1994 — 1995
Cavallo Point Lodge July 2015 - Present
Cavallo Point Lodge February 2014 - July 2015
Esposto's Catering September 2013 - February 2014
Your Party Rental Company September 2013 - February 2014
Mandarin Oriental Hotel Group April 2013 - July 2013
USF America Reads, George Peabody Elementary September 2012 - April 2013
The Westin San Francisco Airport March 2013 - March 2013
L'Ermitage Beverly Hills May 2012 - August 2012
Mandarin Oriental Hotel Group November 2011 - May 2012
Selland's Market-Cafe April 2009 - July 2010
Skills
Food, Food & Beverage, Hospitality, Customer Service, Delphi, Micros, Event Planning, Menu Development, Menu Costing, Food Cost Analysis, Food Safety, Food Service, ServSafe, ServSafe Alcohol..., Microsoft Excel, Microsoft Publisher, Open Table, Opera, Organization, Restaurants, Hotels, Sales Prospecting, Catering, Banquets, Wine, Management, Recipes, Data Entry, Wine Tasting, Hospitality Management, Customer Satisfaction, Time Management, Restaurant Management
Education
University of San Francisco 2010 — 2013
B.S., Business Administration; Hospitality Industry Management
Le Cordon Bleu College of Culinary Arts-Sacramento 2008 — 2008
Certificate, Professional Culinary Arts
Hotel Valley Ho October 2014 - Present
The Hermosa Inn August 2013 - October 2014
W Hotels October 2011 - August 2013
Mandarin Oriental Hotel Group March 2009 - September 2011
Langham Hospitality Group August 2004 - March 2009
Langham Hospitality Group March 2004 - August 2004
Langham Hospitality Group September 2003 - March 2004
Langham Hospitality Group November 2002 - September 2003
Marriott International May 2002 - November 2002
Marriott International September 2001 - May 2002
Education
Southern NH University 2000 — 2001
Bachelor's degree, Hospitality Administration/Management
Canadore College 1997 — 2000
Associate's degree, Hospitality Administration/Management
W Doha Hotel & Residences July 2015 - Present
Mandarin Oriental Hotel Group October 2013 - May 2015
Hotel Conservatorium Amsterdam August 2012 - October 2013
Hotel Okura Amsterdam February 2009 - July 2012
Hotel Okura Amsterdam June 2008 - February 2009
Hotel de L'Europe September 2007 - June 2008
Schoorl July 2006 - August 2007
Private Dining Restaurant Heerlijk April 2006 - July 2006
Skills
Service Oriented, Leadership, Strong-willed, Highly Motivated, Eager to learn new..., Perfectionist, Hard-worker, Strong Communication..., Teamplayer, Microsoft Word, Team Building, Problem Solving, Job Scheduling, Dutch, English, Coaching, Financial Reporting, Teamwork, Hospitality Management, Hospitality
Education
2007 — 2008
Bachelor, HeM (Hotel event Management)
2004 - 2007:Senior Secondairy Vocational Education at theROC of Amsterdam, department of Hotel andCatering Management
Mandarin Oriental Hotel Group October 2014 - Present
Mandarin Oriental Hotel Group May 2012 - October 2014
Rosewood Hotels & Resorts March 2011 - May 2012
Atlanta Journal Constitution June 2001 - March 2009
Skills
Accounting, Invoicing, Budgets, Financial Analysis, Journal Entries, Accruals, Bank Reconciliation, Cash Management, Financial Statements, Process Improvement
Education
Baruch College
Bachelor of Business Administration (BBA)
Mandarin Oriental Hotel Group October 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. October 2013 - October 2014
Carousel Resort Hotel and Condominium March 2011 - September 2013
Candy Kitchen Shoppes, Inc. June 2008 - September 2013
WOW ISTANBUL HOTELS & CONVENTION CENTER February 2009 - May 2010
Skills
Inventory Management, Customer Service, Sales Management, Sales, Social Media, Team Building, Marketing, Hotels, Microsoft Office, Recruiting, Event Management, Hospitality, Leadership, Management, Event Planning, Microsoft Excel, Training, Tourism, Teamwork, Strategic Planning, Coaching, Revenue Cycle Management, Retail, Time Management, Customer Satisfaction
Education
Anadolu Üniversitesi 2005 — 2010
Bachelor, Tourism And Hotel Management
Spoon and Stable May 2014 - Present
Waldorf Astoria New York March 2014 - August 2014
Denihan Hospitality Group: The National Bar & Dining Rooms September 2013 - March 2014
Denihan Hospitality Group: The National Bar & Dining Rooms January 2013 - September 2013
Denihan Hospitality Group: The Surrey Hotel March 2012 - February 2013
Mandarin Oriental Hotel Group September 2010 - February 2012
The Merrion Hotel October 2009 - June 2010
The Union League of Philadelphia August 2005 - June 2009
Skills
Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Hospitality, Hotel Management, Banquets, Restaurants, Pre-opening, Catering, Resorts, Revenue Analysis, Food, Menu Development, Fine Dining, Front Office, Culinary Skills, Micros, Restaurant Management, Delphi, Open Table, Property Management...
Education
Drexel University 2006 — 2009
BS, Hospitality Management
Bond University 2006 — 2006
Study Abroad, International Business, International Marketing, Love Sex & Relationships
La Salle University 2004 — 2005
Psychology
Saint Joseph's Prep 2000 — 2004
Diploma
New Pathway Education & Technology Group February 2014 - Present
Yali Beijing Alumni Association January 2009 - Present
Focusedu Education Consulting Company June 2013 - January 2014
Boston University September 2012 - January 2014
Beijing Focus International Education Consulting Co. June 2013 - August 2013
New Oriental Education & Technology Group (NYSE:EDU) September 2009 - August 2012
iDOC International Documentary Forum July 2009 - November 2011
Compassion for Migrant Children October 2009 - December 2009
Four Points by Sheraton Beijing, Haidian & aloft Hotel September 2008 - September 2009
Mandarin Oriental Hotel Group February 2007 - July 2007
Skills
Mandarin, English, Cantonese, Translation, Interpretation, Hospitality Management, Teaching English as a..., Tourism Consultancy, Intercultural...
Education
Boston University 2012 — 2013
Master of Education (MEd), Teaching English as a Second or Foreign Language/ESL Language Instructor, SED Merit Scholarship
NHTV Internationale Hogeschool Breda 2007 — 2008
Bachelor of Business Administration (BBA), Int'l Tourism Management and Consultancy, Dual Recognition Degrees
Institute For Tourism Studies 2004 — 2008
Bachelor, Hotel Management, Dual Recognition Degrees
Purdue University 2006 — 2006
Exchange Student, Hospitality and Tourism Management, Dean’s List and Semester Honors
Hontus Ltd. July 2015 - Present
Hollywood Woodwork July 2014 - July 2015
Glober Design April 2014 - June 2014
Renaissance Refinishing 2010 - 2013
Aphis Architectural Millwork 2008 - 2010
Bakers Custom Cabinets 2005 - 2008
Mandarin Oriental Hotel Group 2003 - 2005
City Furniture January 2000 - March 2002
Skills
3D Modeling, Model Making, Solidworks, Furniture, Photoshop, Microsoft Office, Product Design, SketchUp, Sketching, Illustrator, Faux Finish, Custom Finishes, Bilingual, Rendering, Managerial Skills, Color Mixing, Lacquer Specialist, Human Factors, Industrial Design, Concept Design, Design Thinking, Concept Development, 3D rendering, Adobe Creative Suite, InDesign, Woodworking, Concept Generation, Logo Design, AutoCAD, CAD, Technical Drawing, Finish, Vector Illustration, Graphic Design, 3D, Product Development, Design Strategy, SolidWorks, 3D Rendering
Education
Art Institute of Fort Lauderdale 2011 — 2014
Bachelor of Science (BS), Industrial and Product Design
Miami Dade College 2000 — 2002
Associate of Science (A.S.), Business Administration and Management, General
Mandarin Oriental Hotel Group November 2007 - Present
Waldorf = Astoria July 2006 - November 2007
carlotn on mandison 2005 - 2006
Four Seasons Hotels and Resorts 2002 - 2006
Skills
Hotel Management, Hospitality Management, Hotels, Rooms Division, Hospitality Industry, Concierge Services, Front Office, Revenue Analysis, Pre-opening, Guest Service Management, Banquets, Rooms Division..., Hotel Booking, Reservation, Hospitality, Resorts, Operations Management, Property Management..., Menu Development, Micros, Opening Hotels, Pre-opening experience, Yield Management, MICROS
Education
New York Institute of Technology 1998 — 2002
Bachelor degree, Hospitality managment
New York University 1997 — 1998
Certificate, Hotels Sales and Marketing Mgt
Cairo University 1994 — 1998
Silver Spoon Events January 2006 - Present
ZUMA June 2011 - October 2011
Mandarin Oriental Hotel Group January 2005 - April 2007
Skills
Cooking, Event Management, Corporate Events, Menu Development, Catering, Restaurants, Culinary Skills, Food, Hotels, Cuisine, Recipes, Wine, Food & Beverage, Hospitality Industry, Hospitality Management, Hospitality, Banquets, Event Planning, Chef, Fine Dining, Food Service, Restaurant Management, Food Preparation, Food Safety, Wine Tasting, HACCP, Parties, Baking, Cost Control, Dinners, Gourmet, Food Industry, Food Quality, Private Events, Pre-opening, MICROS, Customer Service, Management
Education
Johnson & Wales University 2002 — 2005
Bachelor's degree, Restaurant, Culinary, and Catering Management/Manager
Johnson & Wales University 2001 — 2003
Culinary Arts, Culinary
Alma College 1997 — 2001
Business Administration, Marketing
Alma College 1997 — 2001
Bachelor's degree, Business Administration and Management, General
Hyatt Times Square August 2014 - Present
Hyatt Times Square August 2014 - June 2015
Hotel Mulia Senayan September 2004 - July 2006
Mandarin Oriental Hotel Group March 2004 - September 2004
Education
Sekolah Tinggi Pariwisata Trisakti 2000 — 2003
Hotel, Motel, and Restaurant Management
BodyGuardz May 2015 - Present
Arizona State University August 2014 - February 2015
Mity-Lite July 2012 - May 2014
Brigham Young University August 2011 - May 2014
Us Naval Research Laboratory; Brigham Young University September 2013 - April 2014
Mandarin Oriental Hotel Group April 2011 - August 2011
Brigham Young University June 2010 - April 2011
The Church of Jesus Christ of Latter-day Saints May 2008 - May 2010
Country Side Cleaners January 2007 - August 2007
Skills
Solidworks, Keyshot, Photoshop, Sketching, Leadership, Rapid Prototyping, Illustrator, Autodesk Inventor, InDesign, Microsoft Office, Technical Writing, Adobe Premier, Machining, Customer Service, Final Cut Pro, Team Oriented, Adobe Encore, After Effects, Catia, Video Editing, Metal Fabrication, Tooling, Statistics, CNC, NX, CAD/CAM, Pro Tools, Cooperative, Basic Accounting, Basic Organizational..., Attention To Detail, Innovative Thinking, Hard Worker, Basic Simulation, MIG welding, Arc Welding, Casting, SketchUp, Hand Drafting, Fusion 360, Detail Ortiented, SolidWorks, Teamwork
Education
Arizona State University 2014 — 2017
Master's degree, Industrial and Product Design, 4.0
National University of Singapore 2012 — 2012
Study Abroad, International Product Design and Development, 3.7
Brigham Young University 2007 — 2014
Bachelor of Science (BS), Manufacturing Engineering Technology/Technician, 3.47
Lone Peak High 2004 — 2007
High School Diploma, 3.9
Santanna Law Offices June 2015 - Present
Loews Regency Hotel April 2015 - Present
Mandarin Oriental Hotel Group January 2015 - April 2015
Palomino Restaurant April 2013 - January 2015
Banana Republic / Gap Inc. December 2010 - April 2013
Education
Berkeley City College
Associate's degree, Computer Science
Laney College
Associate's degree, Computer Science
Starwood Hotels & Resorts Worldwide, Inc. March 2015 - Present
Mandarin Oriental Hotel Group June 2014 - March 2015
Kimpton Hotels & Restaurants April 2013 - August 2013
Mandarin Oriental Hotel Group June 2012 - August 2012
Skills
Hospitality, Hospitality Management, Front Office, Hotels, Customer Service, Customer Satisfaction, Food & Beverage, Rooms Division, Event Planning
Education
Boston University 2010 — 2014
Bachelor of Science, Hospitality Administration
Celebrity Cruises, Inc. September 2014 - Present
Mandarin Oriental Hotel Group April 2011 - September 2014
Mandarin Oriental Residences Bodrum July 2014 - July 2014
NAGAWORLD April 2008 - November 2010
Dusit Thani Manila July 2005 - April 2008
HYATT Hotel & Casino Manila January 2005 - July 2005
The International Center September 2000 - April 2002
The Westin Philippine Plaza Manila February 1997 - September 2000
The Westin Philippine Plaza Manila February 1995 - February 1997
Skills
HACCP Certified, ServSafe Certified, Computer Literate, Managing People, Counselor, HACCP, Food & Beverage, Sanitation, Restaurants, Micros, Pre-opening, Banquets, Hygiene, Hotel Management, Fine Dining, Food, Hospitality Management
Education
Ramon Magsaysay Technological University 2003 — 2004
Bachelor of Arts (B.A.), Political Science (Under-graduate)
Philippine College of Criminology 1994 — 1998
Bachelor's Degree, Criminology
The Pierre, A Taj Hotel July 2013 - Present
Mandarin Oriental Hotel Group March 2009 - July 2013
The Benjamin August 2008 - March 2009
HDS Retail North America June 2005 - August 2008
New York Marriott Marquis March 2008 - June 2008
Skills
Hospitality, Hotels, Hospitality Industry, Front Office, Hospitality Management, Yield Management, Event Management, Sales, Hotel Management, Event Planning, Food & Beverage, Resorts, Revenue Analysis, Tourism, Business Travel, Customer Service, Pre-opening
Education
Baruch College, City University of New York (CUNY) 2001 — 2005
Bachelor of Business Administration, Marketing
Pimsleur Language Programs May 2014 - Present
Limotransit August 2011 - Present
Ames Boston Hotel June 2010 - Present
Mandarin Oriental Hotel Group August 2008 - October 2013
Tedeschi Food Shops, Inc. May 2008 - September 2008
Ministry of Education, Morocco September 1994 - September 2008
Skills
Hotels, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Front Office, Resorts, Food & Beverage, Pre-opening, Micros, Banquets, Tourism, Rooms Division, Event Management, Catering, Meeting Planning
Education
bhc 2013 — 2016
Associate of Arts and Sciences (AAS), Computer
Université Chouaïb Doukkali El Jadida 2001 — 2005
Bachelor's degree, Applied Linguistics, Honor
Teacher Training Center Oujda 1993 — 1995
Diploma, Education
College Tourist 2011 - Present
Mandarin Oriental Hotel Group May 2013 - September 2013
Palladin Consumer Retail Partners May 2012 - August 2012
Shrewsbury River Yacht Club 2009 - 2011
Skills
Microsoft Office, Microsoft Excel, Premiere, Photoshop, Lightroom, Social Media, Final Cut Pro, Instagram, Twitter, E-commerce SEO, Microsoft Word, WordPress, Facebook, Communication, Hospitality, Content Management, Web Content, Video Editing, Blogging, Digital Media, SEO, Editing
Education
Bucknell University 2011 — 2015
Bachelor of Arts (B.A.), English (concentration in Film and Media Studies), Anthropology
Danish Institute of Study Abroad 2013 — 2013
Sociology, Film
Blair Academy 2008 — 2011
High School Diploma
Tanglin Trust School- Singapore
The British School -Tokyo, Japan
Mandarin Oriental Hotel Group September 2013 - Present
Mandarin Oriental Hotel Group January 2013 - September 2013
Mandarin Oriental Hotel Group January 2010 - December 2012
Mandarin Oriental Hotel Group 2008 - 2010
Mandarin Oriental Hotel Group 2006 - 2008
InterContinental Hotels Group 1995 - 2006
Skills
Rooms Division, Hospitality Management, Front Office, Mandarin, Pre-opening, Hotel Management, Hospitality Industry, Hotels, Resorts, Opening Hotels, Yield Management, Opera, Pre-opening experience, Property Management..., Banquets, Micros, Guest Service Management, Revenue Analysis
Education
Kanagawa University
Bachelor's degree
Self Employed February 2005 - Present
Medley Capital September 2014 - April 2015
Mandarin Oriental Hotel Group July 2005 - August 2013
Bravo port February 2004 - March 2005
Platinum Financial Group March 2004 - February 2005
LegalMatch March 2003 - April 2004
Pacific Islands Club Saipan March 1999 - March 2001
Skills
Adobe, Microsoft Office, Photoshop, Raiser's Edge, Excel, PowerPoint, Fitness Training, Nutrition Education, Organizational..., Weight Training, Marketing, Microsoft Excel, Sales, Management, Customer Service, Hotels, Restaurants, Hospitality Management, Casino, Banquets, Resorts, Tourism, Training, Sales Management, Event Management, Rooms Division, Program Management, Social Media, Event Planning, Catering, Public Relations, Leadership, Hospitality, Food & Beverage, Front Office, Hotel Management, Social Networking, Budgets, Social Media Marketing, Pre-opening, Marketing Strategy, Team Building, Coaching, Hospitality Industry, Nutrition
Education
California State University-Chico
Bachelor's degree, International Relations and Affairs
UNLV
Hotel Monaco Baltimore February 2013 - Present
Visit Baltimore January 2008 - March 2012
The George Town Club July 2005 - January 2008
Mandarin Oriental Hotel Group January 2005 - June 2005
Youth Education; Christ Episcopal Church January 2001 - January 2004
Restaurant Nora January 2000 - September 2001
International Trade Center January 1998 - January 2000
WashingtonInc/PGI January 1995 - January 1998
Skills
Event Management, Event Planning, Catering, Food & Beverage, Meeting Planning, Nonprofits, Hospitality, Restaurants, Sales, Tourism, Corporate Events, Events, Public Relations, Budgets, Trade Shows, Photography, Customer Service, Location Intelligence, Special Events, Conferences, Contract Negotiation, Email Marketing, Fundraising, Hotels, Hospitality Management, Marketing, Event Execution, Site Selection, Budget Management, Hospitality Industry, Management, Social Media Marketing, Social Media, Marketing Communications, Instagram, Facebook Marketing
Education
Ripon College 1990 — 1994
Bachelor of Arts Degree, Fine Arts; an emphasis in Modern Art History
American University 1992 — 1993
Washington Semester, Museum Studies in the Arts
Monsignor Hackett Catholic Central High School 1986 — 1990
Mandarin Oriental Hotel Group July 2013 - Present
The Langham, Boston 2008 - July 2013
The Langham, Huntington Hotel & Spa, Pasadena 2010 - 2010
UMass Boston September 2006 - August 2008
UMass Boston September 2006 - May 2008
Healthworks Fitness Centers for Women August 2001 - August 2006
Presbyterian Healthcare Services August 1998 - August 2001
University of New Mexico September 1996 - May 2001
St. Vincent Hospital December 1995 - August 1998
HCA June 1991 - December 1995
Skills
Spa, Hospitality, Strategic Planning, Hospitality Management, Leadership, Public Speaking, Hotels, Customer Service, Marketing, Event Management, Teaching, Management, Sports, Social Media, Exercise Physiology, Coaching, Team Building, Public Relations, Social Media Marketing, Fundraising, Leadership Development, Research, Social Networking, Nutrition, Nonprofits, Training, Business Development, Program Development, Event Planning, Marketing Communications, Program Management, Personal Training, Time Management, Sales, Fitness, Wellness
Education
eCornell 2012 — 2013
Hospitality Administration/Management
Wake Forest University 1986 — 1988
MS, Health Science
Arizona State University 1984 — 1986
BS, Exercise Science
Syracuse University 1981 — 1983
Pre-Med
Leominster High 1976 — 1981
High School Diploma
University of Southern Maine September 2015 - Present
Mandarin Oriental Hotel Group December 2014 - August 2015
Capella Hotel Group September 2013 - November 2014
Capella Hotel Group March 2008 - November 2014
Auburn University August 2009 - May 2014
Capella Hotel Group March 2008 - December 2008
A Joy Wallace Catering, Design & Special Events September 2007 - December 2007
Macy's September 2007 - December 2007
Skills
Banquets, Catering, Corporate Events, Customer Service, Event Planning, Food, Hospitality, Hospitality Management, Hotels, Human Resources, Interviews, Management, Microsoft Office, Project Planning, Restaurants, Sales, Social Networking, Training, Food, Event Management, Hospitality Industry
Education
Auburn University 2012 — 2016
Doctor of Philosophy (Ph.D.), Hospitality Management
Auburn University 2009 — 2011
MS, Hotel and Restaurant Management
Auburn University 2004 — 2007
BS, Hotel and Restaurant Managment
Mandarin Oriental Hotel Group F&BSt Regis Bal Harbour HotelSeptember 2013 - Present
Education
Carlos Albizu University - Miami Campus 2015 — 2016
Master's degree, Counseling Psychology, Master
UAM-Xochimilco 1998 — 2003
Bachelor's degree, Psychology, Graduate
Four Seasons Hotels and Resorts January 2013 - Present
Mandarin Oriental Hotel Group January 2012 - January 2013
Omni Hotels May 2007 - January 2012
Starwood Hotels & Resorts Worldwide, Inc. November 2004 - May 2007
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Sales, Food, Banquets
Education
California State University-Long Beach
Mandarin Oriental Hotel Group January 2012 - Present
NBTC Holland Marketing 2011 - 2012
Quinn PR 2010 - 2011
VisitBritain 2008 - 2010
Skills
Media Relations, Public Relations, Tourism, Social Media, Lifestyle, Fashion, Press Releases
Education
Temple University 2002 — 2006
Bachelor of Arts, Journalism
İstanbul Kültür Üniversitesi 2005 — 2005
History & Religion
LaSalle College High School 1998 — 2002
Mandarin Oriental Hotel Group December 2013 - Present
The Wine Society January 2015 - April 2015
Carolina Country Club May 2013 - August 2013
Gap Inc. September 2012 - May 2013
Education
University of San Francisco 2012 — 2016
B.S. Business Administration, Hospitality Industry Management
Boston University
Hospitality Administration/Management
East Chapel Hill High School
Mandarin Oriental Hotel Group June 2014 - Present
Boston University January 2011 - June 2014
The Langham, Boston September 2010 - August 2011
Boston Harbor Hotel 2002 - 2005
Boston Harbor Hotel 2001 - 2002
Four Seasons Hotel Boston 1998 - 2001
GO AHEAD VACATIONS, EF 1997 - 1998
Skills
Hotel Management, Food & Beverage, Hotels, Event Management, Menu Development, Training, Restaurants, Tourism, Banquets, Corporate Events, Catering, Wine, Budgets, Customer Service, Food
Education
Boston University 1993 — 1997
Hotel Management
Stacole Fine Wines (Member of the Winebow Group) September 2011 - Present
Graziano Wine Imports April 2011 - September 2011
Bodega Catena Zapata January 2011 - April 2011
Mandarin Oriental Hotel Group July 2010 - December 2010
Jani-King International, Inc. December 2006 - October 2008
Skills
Wine, Wine Tasting, Alcoholic Beverages, Beverage Industry, Wineries, Restaurants, Champagne, Pricing, Sales, Merchandising, Fine Dining, Public Relations, Tourism, Hospitality Management, Event Planning, Beer, Food, Food & Beverage, Winemaking, Market Planning, Restaurant Management, Hospitality Industry
Education
Florida International University 2009 — 2011
Bachelor's in Hospitality Management, Hospitality Management
Florida International University 2009 — 2010
Certificate - Wine and Beverage Management, Hospitality Administration/Management
Broward Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Hospitality Administration/Management
Universidad del Aconcagua
Four Seasons Hotels and Resorts April 2015 - Present
Rosewood Hotels & Resorts April 2014 - January 2015
Rosewood Hotels & Resorts January 2014 - April 2014
Starwood Hotels & Resorts Worldwide, Inc. August 2013 - January 2014
Fairmont Hotels and Resorts December 2011 - August 2013
Fairmont Hotels and Resorts December 2010 - December 2011
Fairmont Hotels and Resorts September 2009 - December 2010
CWB Boylston, LLC April 2008 - August 2009
Boston University August 2005 - May 2009
Mandarin Oriental Hotel Group April 2008 - October 2008
Skills
Hotels, Micros, Microsoft Excel, Teamwork, Hotel Management, Recruiting, Food & Beverage, Microsoft Office, Hospitality Industry, Time Management, PowerPoint, Front Office, Event Planning, Hospitality, Hospitality Management, Sales, Customer Service, Leadership, Pre-opening, Resorts, Property Management..., Management, Lightspeed, Galaxy
Education
Boston University 2005 — 2009
Hospitality Administration
International School of the Sacred Heart 1992 — 2005
Rosewood Inn of the Anasazi July 2015 - Present
The Surrey, Relais & Châteaux March 2012 - April 2014
Mandarin Oriental Hotel Group May 2009 - March 2012
Riviera Management & Riviera Rentals September 2006 - March 2009
Hyatt Grand Champions August 2005 - May 2006
Hyatt Regency Belgrade September 2004 - January 2005
Hotel Beau Rivage August 2003 - January 2004
Education
North American Sommelier Association 2014 — 2014
Italian Wine Specialist
Cornell University 2013 — 2013
eCornell Certificate Program: The Coaching Mindset to Engaging and Developing Others
Southern New Hampshire University 2005 — 2006
Bachelor of Applied Science in Hospitality Administration, Hotel Management
Hotel Institute Montreux 2003 — 2005
Swiss Higher Diploma in International Hotel Management, Hotel Management
AwesomenessTV September 2015 - Present
AwesomenessTV May 2015 - September 2015
DreamWorks Animation November 2013 - May 2015
Northwind Strategies May 2012 - June 2013
Massachusetts State Senate July 2011 - July 2012
Mandarin Oriental Hotel Group May 2010 - March 2011
Andria Mitsakos Public Relations May 2010 - August 2010
Fleishman-Hillard January 2010 - May 2010
Delta Gamma January 2009 - January 2010
Public Relations Student Society of America September 2008 - May 2009
Skills
Press Releases, Social Media, Public Relations, Media Relations, Spanish, Event Management, Editing, Event Planning, Nonprofits, Social Networking, Microsoft Excel, Proposal Writing, Politics, Research, Corporate Communications, Writing, Film
Education
Boston University 2007 — 2011
Bachelor of Science, Public Relations, Political Science, Spanish
Let's Eat It All Up! October 2010 - Present
Paper or Plastik Café July 2013 - February 2014
MGN Theater Group November 2012 - June 2013
The Foundry on Melrose/The Roof on Wilshire November 2012 - May 2013
Dolce Forno Bakery January 2012 - November 2012
The BreadBar September 2008 - October 2010
Ueshima Coffee Company (UCC Coffee Plaza) July 2007 - August 2008
Chaffey College January 2008 - May 2008
Barako, Inc. November 2005 - July 2007
Mandarin Oriental Hotel Group April 2005 - August 2005
Skills
Pastry, Culinary Skills, Restaurants, Fine Dining, Menu Development, Banquets, Catering, Restaurant Management, Food & Beverage, Cuisine, Recipes, Culinary Management, French Cuisine, Sanitation, Mediterranean, Culinary Education, Sauces, Cooking, Grill, Recipe Testing, New Restaurant Openings, Chef, Food Safety
Education
San Francisco Baking Institute 2009 — 2009
Certificate, Viennoisserie
The Culinary Institute of America at Greystone, CA 2004 — 2005
Certificate, Baking and Pastry Arts
The Culinary Institute of America at Hyde Park, NY 2001 — 2003
AA, Culinary Arts
California State Polytechnic University-Pomona 1997 — 2001
BA, Hospitality Management
Butterball, LLC October 2013 - Present
PepsiCo - Gatorade May 2008 - October 2013
PepsiCo - Gatorade February 2006 - May 2008
Mandarin Oriental Hotel Group July 2003 - November 2004
Skills
Employee and Labor..., Organizational and..., Business Leadership &..., Employee Benefits, Coaching, Talent Management, Innovation, Training Facilitation, Team Facilitation, Change Management, Employee Relations, HRIS, Human Resources, Leadership, Onboarding, Performance Management, Recruiting, Personnel Management, Training, Team Building
Education
Ashford University 2010 — 2012
Bachelor's degree, Organizational Management
American InterContinental University 1998 — 2000
Associate's degree, Fashion Marketing
Mandarin Oriental Dhara Dhevi Chiang Mai March 2013 - August 2013
Mandarin Oriental Hotel Group October 2010 - October 2011
Four Seasons Hotels and Resorts January 2010 - October 2010
Novotel Bangkok on Siam Square April 2010 - May 2010
The 122nd Assembly of Inter-Parliamentary Union March 2010 - April 2010
Walt Disney World March 2009 - June 2009
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Restaurants, Front Office, Rooms Division, Tourism, Piano Playing, Photos, Travel, Scrapbooking, Decoration, Creativity, Sports, Breakfast, Coffee, Banquets, Hostesses, Liaison, Charity, Volunteering, Micros, PowerPoint, Microsoft Excel, POS, Yield Management, Food, Property Management..., Photography, Concierge Services, Restaurant Management, Fine Dining
Education
Les Roches International School of Hotel Management 2012 — 2012
Master of Business Administration (MBA), Hotel/Motel Administration/Management
Assumption University 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration - Hotel Management Major, 3.78
Pattonville High School, MO, USA 2005 — 2006
High School Diploma, Communications Arts, 3.918
Triamudomsuksa Pattanakarn School 2000 — 2005
High School, Mathematics and English, 3.69
Concierge Services of Atlanta, Inc. April 2013 - Present
Mandarin Oriental Hotel Group September 2012 - May 2013
InterContinental Hotels Group November 2010 - August 2012
Sheraton June 2008 - November 2010
Skills
Guest Recovery, Front Office, Accounting, Concierge Services, Customer Service, Customer Satisfaction, Microsoft Office, Opera, Lightspeed, HotSOS, GoConcierge, Micros, Reserve, Galaxy, Open Table, Food & Beverage, Social Media Marketing, Property Management...
Education
CSU Sacramento
John F. Kennedy High School 1995 — 1999
High School Diploma
Mandarin Oriental Hotel Group February 2003 - Present
Regent Wall Street 1999 - 2003
Regal United Nations Plaza Hotel (Re-flag) 1996 - 1999
UN Plaza Park Hyatt 1996 - 1999
New York Palace Hotel 1992 - 1996
Delta Hotels 1989 - 1992
Skills
Labor Relations, Employee Relations, Pre-opening, Hospitality Management, Hotel Management, Hospitality, Hiring, Benefits, Succession Planning, Benefits Administration, Employment Law, Coaching, Team Building, Luxury, Interviewing, Union, Employee Benefits, Recruiting, Recrutiing, Hospitality Industry, Restaurant Management, Resorts, Food & Beverage, Micros, Training, Hotels, Yield Management, Human Resources, Interviews, Restaurants, Fine Dining, Front Office, Banquets, Property Management..., Employee Engagement, Rooms Division, Revenue Analysis, Pre-opening experience
Education
State University of New York 1975 — 1979
Bachelor of Science (B.S.), Psychology
Adelphi University
Certification-Paralegal, Law
Banner Gateway Medical Center January 2012 - Present
Dharma Healing November 2007 - Present
Banner Health February 2008 - December 2011
Mandarin Oriental Hotel Group June 1990 - 2002
Skills
Chinese Herbal Medicine, Traditional Chinese..., Cupping, Acupuncture, Medical Qi Gong, Reiki, Japanese Acupuncture
Education
American College of Traditional Chinese Medicine 2003 — 2007
MSTCM
San Francisco State University 1997 — 2002
Bachelor of Science (BS), Dietetics/Dietitian
Trader Joe's April 2012 - Present
ARAMARK September 2010 - August 2012
Mandarin Oriental Hotel Group November 2008 - August 2010
Mandarin Oriental Hotel Group March 2008 - November 2008
Skills
Training & Development, Team Management, Microsoft Office, Sales, Product Development, Customer Service, Merchandising, Quality Management, Financial Reporting, Retail, Financial Planning
Education
Boston University
Hospitality Business
Boston University
Hospitality Business
Mandarin Oriental Hotel Group July 2013 - May 2014
Nivedya May 2012 - August 2012
Burberry September 2011 - December 2011
Newbury College September 2010 - May 2011
Skills
Customer Service, Front Office, Photoshop, Marketing, Web Design, Branding Experience, Sales Analysis, Luxury Brand Marketing, Creative Direction, Branding Ideas, Strategic Brand..., Data Management, Digital Marketing, Business Strategy, E-commerce Optimization, User Experience, Microsoft Word, PowerPoint, Management, Public Speaking, Microsoft Office, Leadership, Editing, Photography, Event Management, Microsoft Excel, Opera, Research, Social Media, Financial Analysis, Sales, Event Planning
Education
Boston College - Wallace E. Carroll Graduate School of Management 2014 — 2015
Master of Science (M.S.), Accounting
Newbury College 2009 — 2013
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
School of Visual Arts 2000 — 2005
Fine Arts
Boston Medical Center (BMC) July 2015 - Present
DL'S Wholesale July 2012 - Present
Mandarin Oriental Hotel Group August 2014 - Present
LAZ Parking January 2014 - August 2014
Walgreens April 2013 - December 2013
Fenway Park Staff June 2013 - August 2013
Umpire Program July 2010 - August 2012
La Paz December 2010 - June 2012
Summer Camp Counselor July 2010 - August 2010
Skills
Language: Bilingual,..., Software: Microsoft..., Other: Dependable and..., Customer Service, Customer Satisfaction, Cashiering, Microsoft Office, Time Management, Microsoft Word, Teamwork, Event Planning, Microsoft Excel, Training
Education
Cambridge College/Year Up 2015 — 2016
Bachelor’s Degree, Business Management
New York University Arts and Science 2015 - Present
New York University, Arts and Science 2013 - July 2015
New York University, Gallatin School of Individualized Study 2010 - 2013
New York University, Gallatin School of Individualized Study 2008 - 2010
New York University, Gallatin School of Individualized Study 2007 - 2008
New York University, Gallatin School of Individualized Study 2007 - 2007
Mandarin Oriental Hotel Group May 2006 - December 2006
Taylor Hodson Staffing 2005 - 2006
City Center of Music and Drama 2004 - 2005
Financial Models Company 2003 - 2004
Skills
Management, Customer Service, Project Management, Strategic Planning, Training, Writing, Coaching, Recruiting, Human Resources, Public Speaking, Employee Relations, Event Planning, Performance Management, Staff Development, Onboarding, Higher Education, Budgets, Research
Education
New York University 2015 — 2020
Bachelor of Arts (B.A.)
New York University
Saint Petersburg State Conservatory named after N.A. Rimsky-Korsakov
Classical Dance Repetoire
Hilton Austin January 2015 - Present
Four Seasons Hotels and Resorts August 2013 - January 2014
Mandarin Oriental Hotel Group January 2012 - June 2012
Skills
Secteur hôtellerie, Hôtellerie, MICROS, Gestion hôtelière, Banquets, Restaurant, Organisation des..., Front Office, Restauration et boissons, Opéra
Education
Glion Institute of Higher Education 2011 — 2015
Mandarin Oriental Hotel Group October 2007 - June 2015
Virtual Premise October 2006 - September 2007
BellSouth Telecommunications April 2002 - May 2006
COMFORCE 2002 - 2003
Verso Technologies (formerly Encore Systems) February 1996 - April 2002
Verso Technologies (formerly Encore Systems) February 1996 - April 2002
Verso Technologies (formerly Encore Systems) February 1996 - April 2002
Worldspan March 1993 - February 1996
Walt Disney World Company September 1989 - February 1993
Skills
Account Management, Hospitality, Vendor Management, Project Management, Quality Assurance, Budgets, Management, Process Improvement, Training, Analysis, Marketing
Education
Auburn University
Marketing
Auburn University, College of Business
B.S., Business Admin, Marketing
Mandarin Oriental Hotel Group 2007 - 2008
Executive Hotel Pacific 2006 - 2007
The Westin San Francisco Market Street , managed by Highgate Hotels 2006 - 2006
Radisson Hotel Fishermans Wharf,managed by Westmont Hospitality 2005 - 2006
Radisson Hotel Fishermans Wharf, managed by Westmont Hospitality 2000 - 2005
Best Western- Tuscan Inn Hotel, managed by Kimpton Hotels & Restaurants 1999 - 2000
Sapphire Hotels and Resorts-Hotel Reservation Call Center 1996 - 2000
Grosvenor Suites Hotel- Nob Hill 1990 - 1995
York Hotel, managed by HBR hotels 1988 - 1990
The Manila Hotel 1984 - 1987
Skills
Hotels, Hotel Management, FIT and TOUR And TRAVEL..., Reservation Call Center..., Experienced..., Revenue Analysis, Rooms Division, Hospitality, Tourism, Customer Service, Hotel Booking, Yield Management, Hospitality Management, Resorts, Property Management..., Leisure, Pre-opening, Food
Education
City College of San Francisco 2006 — 2007
Immigration Law (continuing studies)
Lyceum of The Philippines
BS Foreign Service, Major in Political Science
New Era College
HOTEL & RESTAURANT
University of the East
High School- STD
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Mandarin Oriental Hotel Group December 2011 - January 2015
Mandarin Oriental Hotel Group January 2009 - December 2011
Morgans Hotel Group July 2004 - December 2008
Doubletree Ocean Point Resort and Spa 2002 - 2004
Skills
Hospitality Industry, Advertising, Email Marketing, Corporate Events, Event Management, Event Planning, Food, Front Office, Hospitality, Hospitality Management, Hotel Management, Hotels, Meeting Planning, Resorts, Restaurants, Revenue Analysis, Rooms Division, Sales, Tourism, Trade Shows, Catering
Education
Universidad Internacional del Ecuador 1997 — 2002
Bon Appétit Management Company May 2004 - Present
ECCS January 2002 - May 2004
The Ritz-Carlton Hotel Company L.L.C. August 2001 - December 2001
Bon Appetit Management Company June 1999 - August 2001
A Fare Extraordinaire May 1999 - December 2000
Starwood Hotels & Resorts Worldwide, Inc. April 1999 - December 2000
Mandarin Oriental Hotel Group September 1998 - December 1998
Marriott International October 1996 - December 1998
The Ritz-Carlton Hotel Company L.L.C. June 1995 - September 1996
Skills
Catering, Sales, Hospitality Management, Meeting Planning, Corporate Event Planning, Manage Client..., Venue Management, Food & Beverage, Menu Development, Vendor Management, Strategic Sales Plans, Curriculum Development, Curriculum Design, Contract Negotiation, Contract Management, Banquets, Event Planning
Education
California Culinary Academy 1997 — 1998
AOS, Culinary Arts
University of Houston 1993 — 1996
Hotel and Restaurant Management
Mandarin Oriental Hotel Group 2005 - 2013
Skills
Hospitality Industry, Hospitality, Employment Law, Contract Negotiation, Corporate Law
Education
Amherst College
University of Pennsylvania Law School
Mandarin Oriental Hotel Group January 2014 - December 2014
Cavallo Point August 2010 - January 2014
Rosewood Hotels & Resorts January 2009 - August 2010
Hotel Palomar June 2006 - January 2009
Skills
Hospitality, Resorts, Hotel Management, Hospitality Industry, Hotels, Food & Beverage, Restaurants, Hospitality Management, Delphi, Banquets, Revenue Analysis, Yield Management, Customer Service, Event Planning, Catering, Front Office, Micros, Meeting Planning, Pre-opening, Sales, Rooms Division, Tourism
Education
California Culinary Academy 2003 — 2005
Hospitality & Restaurant Management, Hotel Management
Mills High School
Mills High School
Carmel Valley Ranch March 2013 - Present
PlumpJack Group April 2008 - Present
The Fairmont Sonoma Mission Inn & Spa 1997 - 2005
Mandarin Oriental Hotel Group 1987 - 1997
Education
California State University-Long Beach 1979 — 1981
Spring House Spa July 2011 - Present
Mandarin Oriental Hotel Group October 2003 - May 2012
Four Season New York Hotel Spa 1999 - 2003
The Crystal Spa, Saratoga Springs 1991 - 1997
Skills
Spa, Reflexology, Skin Care, Deep Tissue Massage, Beauty, Esthetics, Aromatherapy, Aesthetics, Beauty Industry, Trigger Point Therapy, Chronic Pain, Lymphatic Drainage, Lifestyle, Pain Management, Chair Massage, Stretching, Bodywork, Relaxation, Healing
Education
Samaritan Hospital School of Nursing 1992 — 1995
ASN, Nursing
Bancroft School of Massage Therapy 1990 — 1991
certificate, Massage Therapy
Bancroft School of Massage Therapy
Christine Valmy International School of Esthetics Skin
ceretificate, Esthetics
Crescent Hotels & Resorts July 2015 - Present
Driftwood Hospitality Management January 2015 - June 2015
The Procaccianti Group August 2009 - January 2015
InterContinental Hotels Group January 2009 - April 2009
Mandarin Oriental Hotel Group January 2004 - September 2008
Swissôtel Hotels & Resorts August 2002 - January 2004
Skills
Pre-opening, Hospitality Industry, Hospitality Management, Hotels, Hotel Management, Hospitality, Rooms Division, Yield Management, Tourism, Hiring, Lodging, HACCP, Training, Resorts, Sanitation, Inventory Management, Management, Micros, Meeting Planning, Menu Development, Event Management, Front Office, Cost Control, Cooking, Employee Relations, Forecasting, Team Building, Food Safety, Revenue Analysis, Banquets, Delphi, Leadership, Food & Beverage, Customer Satisfaction, Catering, Customer Service, Purchasing, Convention Services, Income Statement, Restaurants, Guest Service Management, Event Planning, Property Management..., Process Scheduler, Food, Budgets, OnQ, Contract Negotiation, Pre-opening experience, Operations Management
Education
Auburn University
Bachelor of Science, Hotel and Restaurant Management
Mandarin Oriental Hotel Group July 2012 - Present
Newton Health Care Center July 2008 - June 2011
Data Direct, Inc. May 2005 - March 2008
Skills
Payroll, Training, Spa-Tech Institute -..., Employee Benefits, Human Resources, Software Documentation, Auditing, FMLA, Time Management, Policy, Accounts Payable, Accounts Receivable, Outlook, Data Entry, Microsoft Excel, Esthetician, Reiki, Therapeutic Massage
Education
Spa Tech Institute-Westboro 2011 — 2012
Certified Esthetician 600 hours, Esthetics
Universidade Estadual do Ceará 1990 — 1995
Walnut Creek Marriott 2012 - Present
Walnut Creek Marriott 2005 - 2012
Mandarin Oriental Hotel Group 1998 - 2005
California State University, Northridge 1995 - 1997
House of Fabrics 1985 - 1995
Mercury Magnetics 1982 - 1984
Education
CSU, Northridge 1977 — 1981
Bachelor’s Degree, Journalism
Mandarin Oriental Hotel Group March 2011 - Present
Boston Wine Company/Winebow 2003 - 2005
L'Espalier 1999 - 2003
Education
Boston University 2000 — 2004
Global Business Travel Association (GBTA) June 2013 - Present
Mandarin Oriental Hotel Group November 2006 - June 2013
Dav El Chauffered Transportation Network July 1997 - November 2006
Carey International June 1987 - July 1997
Guest Quarters Hotel Group June 1982 - June 1987
Skills
Hotels, Hospitality Industry, Revenue Analysis, Hotel Management, Hospitality Management, Resorts, Marketing, Business Travel, Sales, Yield Management, Business Development, Hospitality, Meeting Planning, Customer Service, Travel Management, Pre-opening
Education
Ball State University
B.S. Business Administration, Business
Merrillville High School
The Ritz-Carlton Hotel Washington D.C. 2007 - Present
Sofitel Luxury Hotels and Resorts November 2006 - November 2007
Mandarin Oriental Hotel Group 2004 - 2006
Education
Universitatea „Spiru Haret” din București 1989 — 1994
Department of State 2015 - Present
LifeStyle Lift April 2013 - 2014
Mandarin Oriental Hotel Group February 2008 - October 2011
Westmoor Country Club 2006 - 2007
PGA TOUR 2004 - 2006
Daufuskie Island Resort 2002 - 2004
Skills
Hospitality, Inventory Management, Hotels, Spa, Customer Relations, Hiring, Coaching, Customer Service, Hospitality Industry, Event Planning, Promotions, Staff Training, Team Building, Resorts, Supervisory Skills, Hotel Management, Pre-opening, Hospitality Management
Education
Endicott College 2014 — 2016
Master’s Degree, Master of Science (MS), Homeland Security
Boston University
Bachelor’s Degree
Salem State University
Masters Education, Elementary Education
Cockroach Theatre Company July 2013 - Present
Downtown Project May 2013 - Present
Mandarin Oriental Hotel Group December 2010 - May 2013
Insurgo Theater Movement August 2010 - June 2011
Bechtel SAIC Company June 2003 - February 2009
Education
Boston University 1999 — 2003
Bachelor of Science (BS), Electrical and Electronics Engineering
Las Vegas Academy 1995 — 1999
High school, Theater
10 Grand Hospitality LLC November 2014 - Present
The Slanted Door Group February 2013 - September 2014
Chartwells February 2006 - February 2013
The Art Institute of California January 2008 - June 2012
Mandarin Oriental Hotel Group 2003 - 2006
Hilton San Francisco & Towers 1996 - 1998
Hilton San Francisco & Towers 1996 - 1998
Skills
Menu Development, Catering, Culinary Management, Restaurant Management, Training, Event Planning, Teaching, Team Building, Budget Forecasts, Menu Costing, Sales, Fundraisers, Human Resources, Safety Administration, Menu Engineering, Strategy Building, Fine Dining Service, MICROS, Food Service Operations, ServSafe Instruction, Client Relations, Coaching, Mentoring, Culinary Skills, Restaurants, Fine Dining, Food, Event Management, Food & Beverage
Education
Golden Gate University 2001 — 2002
Master of Science (M.S.), Hotel, Restaurant, and Tourism Management
California Culinary Academy 1995 — 1996
Associate's degree, Culinary Arts/Chef Training
University of California, Riverside 1991 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
City of Fremont, CA August 2008 - Present
City Beach January 2007 - January 2008
Stanford Park Hotel June 2006 - November 2006
Mandarin Oriental Hotel Group October 2005 - December 2005
Ferguson Enterprises February 2003 - September 2004
W Hotels April 2002 - January 2003
Residence Inn by Marriott May 2000 - March 2001
US Department of Homeland Security June 1998 - September 1998
Skills
Strategic Planning, FMCG, Food & Beverage, Event Planning, Sales, Inventory Management, Forecasting, Marketing, Team Leadership, Food Service, Account Management, Restaurants, Marketing Communications, Food Safety, Catering, Public Speaking, Chef, Teamwork, Customer Satisfaction, Food Preparation
Education
California State University-Hayward - School of Business and Economics 1998 — 2005
Bachelor of Business Administration (BBA), Entrepreneurial and Small Business Operations, 2.1
California Culinary Academy 2004 — 2005
Associate of Arts (AA), Culinary Arts/Chef Training, 3.89
Mandarin Oriental Hotel Group June 2008 - March 2009
Education
Collège de France 2003 — 2004
YES, CULINARY SCHOOL
Four Seasons Hotels and Resorts May 2015 - Present
The Park Lane Hotel July 2012 - February 2015
The Plaza Hotel March 2011 - July 2012
Tuckers Point Hotel & Spa May 2009 - December 2010
Four Seasons Houston 2006 - 2009
Mandarin Oriental Hotel Group 2004 - 2006
The Pierre Hotel "Four Seasons" April 2002 - May 2004
Picholine January 2000 - June 2001
The New York Palace Hotel May 1998 - September 2000
The River Cafe July 1997 - May 1998
Skills
Hospitality Management, Pre-opening, Pastry, Cooking, Food, Menu Engineering, Food Service, Sanitation, Menu Costing, Food Safety, Gourmet, F&B Operations, Chef
Education
Bergen Community College 1995 — 1996
food service managment
Mandarin Oriental Hotel Group February 2003 - Present
Regent Wall Street January 1999 - February 2003
Education
Adelphi University
Mandarin Oriental Hotel Group April 2014 - Present
Spincloud Media March 2011 - October 2013
Monday Night Fan Fiction April 2010 - July 2013
Skills
Social Media, Event Management, Hotels, Event Planning, Hospitality, Entertainment, Customer Service, Restaurants, Social Networking, Music, Film, Blogging, Acting, Writing, Management
Education
General Assembly 2015 — 2016
Business, Management, Marketing, and Related Support Services
American Academy of Dramatic Arts 2000 — 2002
Associate of Arts and Sciences (A.A.S.), Drama and Dramatics/Theatre Arts, General
Mandarin Oriental Hotel Group September 2010 - October 2012
Nakia T Mitchell, LMTs Therapeutic Retreats Onsite August 2008 - October 2010
WMC Mortgage July 2004 - May 2007
Skills
Customer Service, Therapeutic Massage, Relaxation, Trigger Point Therapy, Deep Tissue Massage, Chair Massage, Reflexology, Organization, Troubleshooting, Solid computer skills, Multi Tasking, Communication Skills, Close Attention to..., Wellness, Swedish
Education
Atlanta School of Massage 2007 — 2008
Certified Massage Therapist, Massage Therapy/Therapeutic Massage
Philander Smith College 1998 — 2002
Bachelor's degree, Mathematics
East Oakland Youth Development Center August 2006 - Present
Little Mama's Culinary and Domestic Services May 2006 - Present
Mandarin Oriental Hotel Group February 2010 - December 2011
The Cliff House December 2008 - June 2010
Frisee October 2007 - December 2008
Skills
Culinary Skills, Event Planning, Menu Development
Education
California Culinary Academy 2004 — 2006
AS, Culinary Arts
Private August 2012 - Present
Education November 2004 - August 2012
VizLingo LLC October 2011 - December 2011
Smart Apartments June 2011 - September 2011
Mandarin Oriental Hotel Group January 2011 - May 2011
Mandarin Oriental Hotel September 2005 - June 2006
Adriatic Restaurant June 2005 - August 2005
D'Oro Hotel September 2003 - June 2004
Skills
Spanish, Customer Service, Event Planning, Administration, French, Italian, Tutoring, Microsoft Office, Microsoft Excel, Microsoft Word, Education, Multilingual, Multicultural, Editing, Foreign Languages, Hotels
Education
City University of New York-Hunter College 2007 — 2010
Bachelor of Arts, French and Spanish
Université Paris-Est Créteil (UPEC) 2008 — 2009
Exchange Program, French
Borough of Manhattan Community College 2004 — 2006
Associates Degree, Liberal Arts
Università di Bologna 2002 — 2004
Foreign Litteratures and Languages Italian, French and Spanish
Keck Seng Group, North America January 2013 - July 2014
Self Employed January 2008 - December 2012
Mandarin Oriental Hotel Group February 2007 - December 2007
Mandarin Oriental Hotel Group September 2000 - January 2007
Mandarin Oriental Hotel Group September 1997 - August 2000
PKF Consulting Limited (Asia Pacific) May 1996 - April 1997
Delta Hotels & Resorts (Asia Pacific) January 1994 - April 1996
Delta Hotels & Resorts (Asia Pacific) December 1991 - December 1993
Delta Vancouver Airport Hotel (formerly Delta River Inn) December 1989 - November 1991
Canadian Airlines International January 1989 - November 1989
Skills
Leadership, Project Management, Business Strategy, Financial Analysis, Food & Beverage, Accounting, Front Office, New Business Development, Cost Accounting, Hospitality, Business Planning, Management, Analysis, Forecasting, Resorts, Budgets, Strategy, Strategic Planning, Due Diligence, Spa, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Pre-opening
Education
Certified General Accountant Association of Canada 1981 — 1985
Certified General Accountant, Accounting, Finance and Business Management
British Columbia Institute of Technology / BCIT 1979 — 1981
Financial Management Diploma, Financial Management, Magna cum Laude
Aquavit November 2013 - Present
l'escale Restaurant August 2013 - October 2013
Mandarin Oriental Hotel Group May 2012 - May 2013
GrapesWine.com July 2011 - May 2012
5 Corners Kitchen May 2010 - October 2010
Total Wine and More June 2009 - May 2010
Château Robert April 2008 - October 2008
BLU December 2005 - October 2006
House of Bread May 2005 - October 2005
Kodak Polychrome Graphics 2003 - 2004
Skills
Wine, Cocktails, Sommelier, Hospitality, Inventory Management, Customer Satisfaction, Restaurants, Beer, Food Service, Retail, Food, Wine Tasting, Sales, Food & Beverage, Catering, Event Planning, Fine Dining, Menu Development
Education
Art Institute of Seattle 2004 — 2005
Diploma, Baking and Pastry
Towson University 1999 — 2003
Bachelor of Science, History
21c Museum Hotels October 2012 - Present
Mandarin Oriental Hotel Group October 2009 - May 2012
Skills
Spa, Healing, Therapeutic Massage, Deep Tissue Massage, Customer Service, Bodywork, Thai Massage, Hospitality Industry, Hotels, Hospitality Management, Resorts, Hospitality, Pre-opening, Hotel Management, Wellness, Holistic Health, Aromatherapy, Reflexology, Swedish
Education
Arizona State University 2001 — 2003
Master of Education (M.Ed.), Higher and Post Secondary Education
Purdue University 1997 — 2001
Bachelor of Arts (BA), Athletic Training/Trainer
The Jefferson Hotel Washington DC 2011 - Present
District Wellness Group 2011 - Present
Private Practice December 1992 - Present
Mandarin Oriental Hotel Group April 2004 - October 2010
Georgetown University January 1994 - February 2003
Takoma Park Silver Spring Co-op October 1986 - March 1993
Education
Baltimore School of Massage 1990 — 1992
Massage
American University
BA, Video and Film Communications
The Marfan Foundation April 2013 - Present
Self Employed January 2013 - October 2013
Self-Employed January 2013 - May 2013
HelmsBriscoe August 2012 - January 2013
Le Parker Meridien New York 2003 - 2011
Mandarin Oriental Hotel Group March 2002 - May 2003
Nikko Hotels International July 1998 - August 2001
Hyatt Regency Los Angeles July 1994 - May 1997
Skills
Proofreading, Contract Management, Highly detail oriented, Contract Negotiation, Event Planning, Event Management, Hospitality, Negotiation, Catering, Research, PowerPoint, Meeting Planning
Education
California State University-Northridge 1985 — 1989
Bachelor of Arts (B.A.)
Barnsley Gardens Resort December 2012 - Present
Mandarin Oriental Hotel Group December 2011 - December 2012
Barnsley Gardens Resort March 2004 - November 2011
The Ritz-Carlton Hotel Company LLC July 1999 - June 2004
Skills
Hospitality Management, Resorts, Hotels, Pre-opening, Hospitality Industry, Food & Beverage, Hotel Management, Banquets, Hospitality, Menu Development, Restaurants, Revenue Analysis, Catering, Micros, Fine Dining
Education
Art Institute of Atlanta
Capital eagle inc July 2014 - Present
Westin Hotels & Resorts February 2013 - July 2014
The Doyle Collection June 2011 - January 2013
Mandarin Oriental Hotel Group December 2009 - September 2010
Jumeirah Group / Jumeirah Hotels & Resorts July 2004 - December 2009
Fairmont Hotels & Resorts July 2004 - April 2005
Skills
Hospitality, Food & Beverage, Food Safety, TIPS Certified, Cpr Certified, Microsoft Office, Micros, Positouch, HotSOS, Menu Development, Pre-opening, Restaurants, Hotels, Hotel Management, Hospitality Management, Banquets, CPR Certified, Fine Dining, Hospitality Industry, MICROS, Revenue Analysis, Rooms Division
Education
Borough of Manhattan Community College
FJC Security Services, Inc. July 2013 - Present
Mandarin Oriental Hotel Group 2004 - 2006
Holiday Inn 2003 - 2004
Stanhope Park Hyatt January 1998 - December 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets
Education
DeVry College of New York 2012 — 2014
Computer and Information Sciences, General
Borough of Manhattan Community College 1996 — 1997
Glam Lab Makeup Studios February 2014 - Present
Mandarin Oriental Hotel Group March 2013 - March 2015
Hotel Angeleno May 2011 - December 2012
Axcess Financial June 2008 - September 2009
Forever XXI October 2008 - March 2009
Skills
Highly detail oriented, Organized self-starter, Oral & Written..., Social Media, Makeup Artistry, Facebook, Instagram, Twitter, LinkedIn, Customer Service, Interpersonal Skill, Administrative..., Problem Solving, Collaboration, Leadership, Instruction, Multi Tasking, Consulting
Education
Glam Lab Makeup Academy 2013 — 2014
Certified Makeup Artist, Cosmetology/Cosmetologist, General
California State University-Northridge
Bachelor of Arts, Broadcast Journalism; Communication Studies
San Joaquin Delta College
Associate's Degree, Liberal Arts; Mass Communication
BNP Paribas February 2015 - Present
BNP Paribas June 2014 - August 2014
Phatra Securities July 2013 - July 2013
Office of Undergraduate Admission, Northwestern University January 2012 - March 2013
Asia Plus Securities July 2012 - August 2012
Citi June 2011 - June 2011
Mandarin Oriental Hotel Group June 2010 - August 2010
Education
Carnegie Mellon University - Tepper School of Business 2013 — 2014
Master of Science in Computational Finance (MSCF)
Northwestern University 2009 — 2013
Bachelor of Science, Industrial Engineering & Economics
Brooks School 2005 — 2009
Baccarat January 2015 - Present
Waldorf Astoria New York September 2013 - January 2015
Guerlain September 2013 - January 2015
Mandarin Oriental Hotel Group September 2009 - July 2010
Flic Spa November 2007 - August 2008
Education
Montclair State University 2004 — 2008
Bachelor of Science, Marketing
Berkeley College 2002 — 2003
Mandarin Oriental Hotel Group April 2008 - Present
Mandarin Oriental Hotel Group April 2008 - Present
Jaspan Schlesinger LLP September 2005 - August 2007
United States Postal Service February 1989 - August 2000
Skills
Hospitality Industry, Hospitality Management
Education
Adelphi University 2002 — 2007
Bachelor of Science (BS), Accounting and Finance